Honeywell 950003 Hand Held Computer with a 802.11b radio User Manual 9500PPC Reva

Honeywell International Inc Hand Held Computer with a 802.11b radio 9500PPC Reva

Contents

part two

5 - 34 Dolphin® 9500/9550 Mobile Computer User’s GuidePrepare for File Transfer1. Make sure the remote device has file sharing enabled.  It must support the OBEX File Transfer server profile.Note:If the other device is also using the Bluetooth Connection Kit, you can enable file sharing by tapping the Bluetooth icon.  In the pop-up menu, tap Transfer via Bluetooth | Enable File Sharing.2. Now you are ready to browse the remote device.  Tap on the Bluetooth icon.  In the pop-up menu, tap Transfer via Bluetooth | Browse Remote Device.3. If your mobile computer has no devices in the Bluetooth Devices Folder that supports OBEX File Transfer, then it will begin to search for Bluetooth devices nearby.4. Select the Bluetooth device you wish to browse.  If the desired device is not listed, tap Find.5. Your mobile computer will begin to establish a file sharing connection.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 356. After the devices successfully connect, the Bluetooth File Explorer will appear.  Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device).  The very bottom of the screen reports the connection status.Send/Receive File(s) or Folder(s)1. Select the file(s) or folder(s) that you wish to transfer.  You can only select items from one device per transfer session.Single-tap items to select them for transfer.Double-tap on a folders to open it and see its contents.2. There are two different ways to initiate the transfer.• Tap on the File menu.  Select Send to remote or Get from remote, as applicable.  The inappropriate option should be gray.• Tap on the Send to remote icon or Get from remote icon, as applicable.  The inappropriate icon should be gray.3. A screen will report the status of the transfer.
5 - 36 Dolphin® 9500/9550 Mobile Computer User’s Guide4. After the transfer, a copy of each selected item should appear in the other device.Create a Folder1. Tap on the File menu.  Select Remote device or Local device, wherever you want to create a folder, then tap Create remote folder or Create local folder, as applicable.2. Alternatively, on the Dolphin 9500/9550, you can tap and hold your stylus on an item in either the remote or local device that you wish to put in a new folder.  In the pop-up menu, select Create folder.3. In the next screen, enter a name for your new folder.  Tap OK.4. The new folder should be listed under the appropriate device.Delete File(s) or Folder(s)1. Select item(s) that you wish to delete.  You can only delete item(s) from one device at a time.2. Tap on the File menu.  Select Remote device or Local device, wherever the item(s) are located, then tap Delete remote item(s) or Delete local item(s), as applicable.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 373. Tap and hold your stylus an item in either the remote or local device that you wish to put in a new folder.  In the pop-up menu, select Delete folder.4. In the Confirm screen, tap Yes.Refresh Remote View1. Tap on the Device menu.  Select Refresh remote view.2. Your local device will begin to read the contents of the remote device.3. After a few seconds, the view of the contents of the remote device will be refreshed.Connect/DisconnectTo connect to the remote device, do the following:1. Make sure the remote device has file sharing enabled.2. Start the connection process by either of two methods:• ·Tap on the Device menu.  Select Connect.• ·Tap on the Connect icon.3. In the next screen, select the device you wish to connect to.  Tap Select.  Your mobile computer will attempt to connect to the device selected.To disconnect from the remote device, do the following:1. Start the disconnection process by either of two methods:• Tap on the Device menu.  Select Disconnect.• Tap on the Connect icon.2. Your mobile computer will disconnect from the remote device.  Afterwards, no contents will be listed for the remote device.
5 - 38 Dolphin® 9500/9550 Mobile Computer User’s GuideExit Bluetooth File ExplorerTo exit the Bluetooth File Explorer, tap File | Exit.   Receive Contact or File1. Tap on the Bluetooth icon.  In the pop-up menu, tap Transfer via Bluetooth | Receive Contact or File.2. The Receive Contact or File status screen will appear.  Your mobile computer will wait two minutes for the contact or file.3. After successfully connecting to the remote device, the screen will report Connected then disappear.  The new contact or file should now be on your device.4. If two minutes passes before you receive the item, tap Wait Again.5. After you receive the file or contact, the "Receive Contact or File" feature is automatically disabled.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 39Enable File Sharing1. Tap on the Bluetooth icon.  In the pop-up menu, tap Transfer via Bluetooth | Enable File Sharing.2. The Enable File Sharing status screen will appear.  Your mobile computer will wait two minutes for the remote device to connect.3. After successfully connecting to the remote device, the screen will report Connected.4. If two minutes passes before you connect, tap Wait Again.5. File sharing will be enabled until you end it by tapping Cancel.The DialerThis section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list.  The Dialer makes it quick and easy to perform dial-up networking.If you have not done so already, be sure to run the Dialer Installer from the Bluetooth Card Installation CD.  While installing the program, you can also assign the dialing prefix.Note: The Dialer has been verified to work with Nokia and Ericsson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone.  Results may vary with other phones that are not listed as being supported by the Bluetooth system.Assign a Dialing PrefixIf you have not already assigned a dialing prefix during the install process, you can do so by following these steps:1. Go to Start | Settings | System.  Tap on Dialer.2. Select the appropriate Dialing Prefix, then tap ok.
5 - 40 Dolphin® 9500/9550 Mobile Computer User’s GuideUse the Dialer1. To use the dialer, the mobile computer must already be connected to the Bluetooth phone.  You can use the Get Connected! Wizard to do this.  Also, the Bluetooth phone must be selected as your favorite.2. Go to Start | Contacts.3. Tap and hold your stylus on the contact you wish to dial to.  In the pop-up menu, select Dial Contact.  Alternatively, you can tap on Tools and select Dial Contact.4. If you have multiple phone numbers for a contact, a screen will appear listing them, including any dialing prefix you may have assigned.  Select the phone number you wish to dial.5. Your mobile computer will connect to your phone and begin dialing.Note:The Dialer can dial a phone number containing any of the 17 following non-numeric characters:*#+./!@-\space    A    B    C     D     T      P     W
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 41Additionally, the following string can be included in a phone number:                                                                            (',')The Dialer can not dial a phone number containing non-numeric characters other than those listed above.HHP recommends that you follow the standard Microsoft Outlook format for phone numbers.Get Connected WizardThe Get Connected! Wizard guides you through a one-time setup process that prepares the mobile computer and phone for Bluetooth connections.  The wizard varies depending on what phone you want to connect to.Ericsson, Nokia 6210, NTT DoCoMo, Sony Phones 1. Tap on the Bluetooth task tray icon.  In the pop-up menu, select Get Connected!2. Follow the Bluetooth "Get Connected!" Wizard.  In the second screen, use the drop-down list to select your Bluetooth phone.  The wizard will provide tailored instructions based on your selection.3. Follow the next screen(s) to prepare your specific phone for Bluetooth connections.  You may need to do 1, 2 or all of the following steps:a. Naming your Bluetooth phoneb. Setting your Bluetooth phone in Discoverable modec. Preparing your Bluetooth passkey.
5 - 42 Dolphin® 9500/9550 Mobile Computer User’s Guide 4. When the search is complete, a list of the discovered Bluetooth phones will appear.  Choose the phone you wish to connect to, and tap Select.  A service discovery phase will begin, about 5-10 seconds.5. As prompted in the next screen, prepare your phone for bonding.  For instructions on setting your phone to "Bondable" or "Pairable" mode, refer to your phone manual.  Have your passkey ready, then tap Next>.6. In the next screen, enter the passkey.  Tap Reply. 7. The mobile phone may then either automatically accept the passkey or ask you to enter one.  If prompted for a passkey, use the same one you entered on the mobile computer.Ericsson T68/T68i only: When the phone asks you if you want to bond, select 2: Add to paired devices.  Do not tap ACCEPT.8. Tap Finish.  After successfully connecting, the phone will appear in the Bluetooth Devices folder.  In the Today screen, the Bluetooth icon will also blink.  You will not need to run the Get Connected! Wizard again unless you plan to switch between different phones.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 43Note:You may also switch between different phones by assigning a new "favorite phone" in the Bluetooth Devices folder.Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i 1. Tap on the Bluetooth task tray icon   .  In the pop-up menu, select Get Connected!2. Follow the Bluetooth "Get Connected!" Wizard.  In the second screen, use the drop-down list to select your Bluetooth phone.  The wizard will provide tailored instructions for your phone.Note:The screens below are for the Nokia 7650.3. As directed in the next two screens, assign the phone a unique name and set the phone in Discoverable mode.  Then tap Next>.4. The mobile computer will begin to search for the phone.  When the search is over, a list of the discovered Bluetooth phones will appear.Choose the phone you wish to connect to, and tap Select.  A service discovery phase will begin, about 5-10 seconds.5. The next two screens describe procedures you can only complete outside of the wizard.  Read through each screen but do not complete the described procedures until you exit the wizard.  Directions for these procedures are provided in STEP 7: Dial-up to Your Network, starting on the next page.  The two procedures are:Bonding with your phone - This must be completed in order to complete the Bluetooth connection and involves dial-up networking.
5 - 44 Dolphin® 9500/9550 Mobile Computer User’s GuideAutomatic Connections - This procedure is optional but will make future Bluetooth connections more convenient.  6. Continue to the last screen of the wizard and tap Finish.  Now proceed to STEP 6 to complete the bonding process and, if desired, set up automatic connections. Dial-up to Your NetworkComplete the following steps to create a new Bluetooth connection.  Before setting up dial-up networking, prepare yourself with dial-up information and other necessary settings for your office network or ISP.  1. Go to Start | Settings | Connections.  Tap on the Connections icon.  In the top field, select Internet Settings.  Tap Modify… In the next screen, tap New…
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 452. In the next screen, enter a name for the dial-up connection.  For the modem, select Bluetooth Phone.  For the Baud Rate, select 115200.  Tap Advanced…  Note:Remember what you name the connection.  You will need it when you start the connection.3. The Port Settings screen will appear.  If needed, tap on the TCP/IP and/or Name Servers screens to enter any necessary settings for your office network or ISP.  Tap ok.   4. Tap Next.5. In the Phone number field, enter the dial-up number.  Tap Next.6. Uncheck Wait for dial tone before dialing.  Tap Finish.7. Now you are ready to start the connection.  In the Connections screen, under Internet Settings, tap Connect.  In Network Log On, verify the dialing settings.  Tap OK.
5 - 46 Dolphin® 9500/9550 Mobile Computer User’s Guide8. ONLY FOR MOTOROLA TIMEPORT 270C OR NOKIA 3650/6310/7650/8910/8910i: a) After you tap Connect for the first time, the phone will display a message asking if you want to bond.  On Motorola, enter GRANT; on Nokia, enter ACCEPT.  b) Make up a 4-16 digit passkey, enter it on the phone, then enter it on the Pocket PC.Note:The Bluetooth icon on the Today screen will blink to indicate a connection.c) After successfully bonding, you can set up the phone to automatically connect to your Dolphin 9500/9550 without requiring a passkey.Automatic Connections for Motorola Timeport 270C:• On the phone, press MENU.• Scroll to Settings, then press SELECT.• Scroll to Connection, then press ON.• On Bluetooth Link, press SELECT.• Scroll to Devices, then press SELECT.• Choose your mobile computer, then press EDIT.• Scroll to Access:Ask, then press CHANGE.• Scroll to Automatic, then press SELECT.  Press DONE.Automatic Connections for Nokia 3650/7650:• On the phone, press MENU.• Scroll to Connectivity, then press Options.• The Open option should be highlighted.  Press Select.• The Bluetooth option should be highlighted.  Press Options.• The Open option should be highlighted.  Press Select.• Scroll to the right tab to access the Paired devices list.  Highlight your mobile computer, then press Options.• Scroll to Set as authorized, then press Select.• In the confirmation screen, press Yes.Automatic Connections for Nokia 6310/8910/8910i:• On the phone, press MENU.
Dolphin® 9500/9550 Mobile Computer User’s Guide 5 - 47• Scroll to 10 Bluetooth, then press SELECT.• Scroll to 4 View Paired Devices, then press SELECT.• Highlight the Pocket PC, then press OPTIONS.• Scroll to 3 Request Connection Authorization, then press NO.9. To use a different Bluetooth phone for dial-up networking, you can use the same connection setup, but you must make the new phone your favorite.  Just run the Get Connected! Wizard again, select the new phone, and make it your new Favorite when prompted.  Alternatively, you can use the Bluetooth Devices folder to change your favorite phone.  Refer to  for instructions.
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Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 16Customizing Your Dolphin 9500/9550You can customize your Dolphin 9500/9550 mobile by adjusting device settings and installing additional software.Adjusting SettingsYou can adjust device settings to suit the way you work.  To see available options, tap Start, Settings, then the Personal or System tab located at the bottom of the screen.You might want to adjust the following:•Clock, to change the time or to set alarms•Menus, to customize what appears on the Start menu, and to enable a pop-up menu from the New button•Owner Information, to enter your contact information•Password, to limit access to your device•Power, to maximize battery life•Today, to customize the look and the information that is displayed on the Today screenAdding ProgramsPrograms added to your device at the factory are stored in ROM (read-only memory).  You cannot remove this software, and you’ll never accidentally lose ROM contents.  ROM programs can be updated using special installation programs with a *.xip extension.  All other programs and data files added to your device after factory installation are stored in RAM (random access memory).  You can install any program created for your device, as long as your device has enough memory.  The most popular place to find software for your device is on the Pocket PC Web site (http://www.microsoft.com/mobile/pocketpc).To add programs using ActiveSyncYou’ll need to install the appropriate software for your device on your desktop computer before installing it on your device.1. Determine your device and processor type so that you know which version of the software to install.  Tap Start and then Settings.  On the System tab, tap About.  In the Version tab, make a note of the information in Processor.  2. Download the program to your desktop computer (or insert the CD or disk that contains the program into your desktop computer).  You may see a single *.xip,  *.exe, or *.zip file, a Setup.exe file, or several versions of files for different device types and processors.  Be sure to select the program designed for the Pocket PC and your device processor type.3. Read any installation instructions, Read Me files, or documentation that comes with the program.  Many programs provide special installation instructions.4. Connect your device and desktop computer.5. Double-click the *.exe file.If the file is an installer, the installation wizard will begin.  Follow the directions on the screen.  Once the software has been installed on your desktop computer, the installer will automatically transfer the software to your device.  If the file is not an installer, you will see an error message stating that the program is valid but it is designed for a different type of computer.  You will need to move this file to your device.  If you cannot find any installation instructions for the program in the Read Me file or documentation, use ActiveSync Explore to copy the program file to the Program Files folder on your device.  For more information on copying files using ActiveSync, see ActiveSync Help.  Once installation is complete, tap Start, Programs, and then the program icon to switch to it.To add a program directly from the Internet1. Determine your device and processor type so that you know which version of the software to install.  Tap Start  and then Settings.  On the System tab, tap About.  In the Version tab, make a note of the information in Processor.  2. Download the program to your device straight from the Internet using Pocket Internet Explorer.  You may see a single *.xip,  *.exe or *.zip file, a Setup.exe file, or several versions of files for different device types and processors.  Be sure to select the program designed for the Pocket PC and your device processor type.3. Read any installation instructions, Read Me files, or documentation that comes with the program.  Many programs provide special installation instructions.
6 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide4. Tap the file, such as a *.xip or *.exe file.  The installation wizard will begin.  Follow the directions on the screen.Adding a Program to the Start MenuTap Start, Settings, Menus, the Start Menu tab, and then the check box for the program.  If you do not see the program listed, you can either use File Explorer on the device to move the program to the Start Menu folder, or use ActiveSync on the desktop computer to create a shortcut to the program and place the shortcut in the Start Menu folder.Using File Explorer on the Dolphin 9500/95501. Tap Start, Programs, File Explorer, and locate the program (tap the folder list, labeled My Documents by default, and then My Device to see a list of all folders on the device).  2. Tap and hold the program and tap Cut on the pop-up menu.  3. Open the Start Menu folder located in the Windows folder, tap and hold a blank area of the window, and tap Paste on the pop-up menu.  4. The program will now appear on the Start menu.For more information on using File Explorer, see “Find and Organize Information,” on page.Using ActiveSync on the desktop computer: Use the Explorer in ActiveSync to explore your device files and locate the program.  Right-click the program, and then click Create Shortcut.  Move the shortcut to the Start Menu folder in the Windows folder.  The shortcut now appears on the Start menu.  For more information, see ActiveSync Help.Removing ProgramsTap Start and then Settings.  On the System tab, tap Remove Programs.If the program does not appear in the list of installed programs, use File Explorer on your device to locate the program, tap and hold the program, and then tap Delete on the pop-up menu.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 17ApplicationsMicrosoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and Notes.  You can use these programs individually or together.  For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Inbox.  Using ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange on your desktop computer with your device.  You can also synchronize this information directly with a Microsoft Exchange server.  Each time you synchronize, ActiveSync compares the changes you made on your device and desktop computer or server and updates both computers with the latest information.  For information on using ActiveSync, see ActiveSync Help on the desktop computer.You can switch to any of these programs by tapping them on the Start menu.Calendar: Scheduling Appointments and MeetingsUse Calendar to schedule appointments, including meetings and other events.  You can check your appointments in one of several views (Agenda, Day, Week, Month, and Year) and easily switch views by using the View menu.Note:You can customize the Calendar display, such as changing the first day of the week, by tapping Options on the Tools menu.  Tap to go to today.Tap to display or editthe appointment details.Tap to create a new appointment.Calendar Application
7 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideTo create an appointment:1. If you are in Day or Week view, tap the desired date and time for the appointment.2. Tap New.3. Using the input panel, enter a description and a location.  Tap first to select the field.  4. If needed, tap the date and time to change them.5. Enter other desired information.  You will need to hide the input panel to see all available fields.6. To add notes, tap the Notes tab.  You can enter text, draw, or create a recording.  For more information on creating notes, refer to Notes on page 7-10.7. When finished, tap OK to return to the calendar.  Note:If you select Remind me in an appointment, your device will remind you according to the options set in Start, Settings, Personal tab, Sounds & Reminders.  Tap to select a date.Tap to select a time.Tap to return to the calendar(the appointment is savedautomatically).Tap to choose frompreviously entered locations.Tap to choose frompredefined text.Notes is a good placefor maps and directions.Entering an Appointment
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 3Using the Summary ScreenWhen you tap an appointment in Calendar, a summary screen is displayed.  To change the appointment, tap Edit.Creating Meeting RequestsYou can use Calendar to set up meetings with users of Outlook or Pocket Outlook.  The meeting request will be created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server.  Indicate how you want meeting requests sent by tapping Tools and then Options.  If you send and receive e-mail messages through ActiveSync, select ActiveSync.To schedule a meeting:1. Create an appointment.2. In the appointment details, hide the input panel, and then tap Attendees.3. From the list of e-mail addresses you’ve entered in Contacts, select the meeting attendees.  The meeting notice is created automatically and placed in the Outbox folder.For more information on sending and receiving meeting requests, see Calendar Help and Inbox Help on the device.View appointment details.View.Tap to changeappointment.Appointment Summary Screen
7 - 4 Dolphin® 9500/9550 Mobile Computer User’s GuideContactsContacts maintains a list of your friends and colleagues so that you can easily find the information you’re looking for, whether you’re at home or on the road.  Using the device infrared (IR) port, you can quickly share Contacts information with other device users.Note: To change the way information is displayed in the list, tap Tools and then Options.Tap and enter part of a name toquickly find it in the list.Tap to display or editthe contact details.Tap and hold to displaya pop-up menu of actions.Tap to see additional phonenumbers and e-mail addresses.Tap to create a new contact.Select the category of contactsyou want displayed in the list.Contact Application
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 5To create a contact:1. Tap New.2. Using the input panel, enter a name and other contact information.  You will need to scroll down to see all available fields.3. To assign the contact to a category, scroll to and tap Categories and select a category from the list.  In the contact list, you can display contacts by category.4. To add notes, tap the Notes tab.  You can enter text, draw, or create a recording.  For more information on creating notes, refer to Notes on page 7-10.5. When finished, tap OK to return to the contact list.There are four ways to find a contact: • In the contact list, enter a contact name in the box under the navigation bar.  To show all contacts again, clear text from the box or tap the button to the right of the box.  • In the contact list, tap the category list (labeled All Contacts by default) and select the type of contact that you want displayed.  To show all contacts again, select All Contacts.  To view a contact not assigned to a category, select None.  • To view the names of companies your contacts work for, in the contact list, tap View > By Company.  The number of contacts that work for that company will be displayed to the right of the company name.  •Tap , Find, enter the contact name, select Contacts for the type, and then tap Go.  Using the Summary ScreenWhen you tap a contact in the contact list, a summary screen is displayed.  To change the contact information, tap Edit.Notes is a good placefor maps and directions.Tap to return to the contactlist (the contact is savedautomatically).Scroll to see more fields.Creating a Contact
7 - 6 Dolphin® 9500/9550 Mobile Computer User’s GuideView contact details.Tap to view notes.Tap to change contact information.Contacts Summary Screen
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 7TasksUse Tasks to keep track of what you have to do.  Note:To change the way information is displayed in the list, tap Tools and then Options.Tap to create a new  task.Select the sort orderof the list.Indicates high priority.Select the category of tasksyou want displayed in the list.Tap to display or editthe task details.Tap and hold to displaya pop-up menu of actions.Task Application
7 - 8 Dolphin® 9500/9550 Mobile Computer User’s GuideTo create a task:1. Tap New.2. Using the input panel, enter a description.3. You can enter a start date and due date or enter other information by first tapping the field.  If the input panel is open, you will need to hide it to see all available fields.4. To assign the task to a category, tap Categories and select a category from the list.  In the task list, you can display tasks by category.5. To add notes, tap the Notes tab.  You can enter text, draw, or create a recording.  For more information on creating notes, refer to Notes on page 7-10.6. When finished, tap OK to return to the task list.Note: To quickly create a task with only a subject, tap Entry Bar on the Tools menu.  Then, tap Tap here to add a new task and enter your task information.Tap to return to the tasklist (the task is savedautomatically).Tap to choose frompredefined subjects.Notes is a good placefor maps and drawings.Creating a Task
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 9Using the Summary ScreenWhen you tap a task in the task list, a summary screen is displayed.  To change the task, tap Edit.View task details.View notes.Tap to show and hide additionalsummary information.Tap to change task.Task Summary Screen
7 - 10 Dolphin® 9500/9550 Mobile Computer User’s GuideNotesQuickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes.  You can create a written note or a recording.  You can also include a recording in a note.  If a note is open when you create the recording, it will be included in the note as an icon.  If the note list is displayed, it will be created as a stand-alone recording.Tap to open a note orplay a recording.Tap and hold to displaya pop-up menu of actions.Tap to create a new  item.Tap to change the sortorder of the list.Tap to show or hide theRecording toolbar.Tap to record.Notes Application
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 11To create a note:1. Tap New.2. Create your note by writing, drawing, typing, and recording.  For more information about using the input panel, writing and drawing on the screen, and creating recordings, see Chapter xx.InboxUse Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer.• Send and receive e-mail messages by connecting directly to an e-mail server through an Internet service provider (ISP) or a network.Synchronizing E-mail MessagesE-mail messages can be synchronized as part of the general synchronization process.  You will need to enable Inbox synchronization in ActiveSync.  For information on enabling Inbox synchronization, see ActiveSync Help on the desktop computer.During synchronization:• Messages are copied from the mail folders of Exchange or Outlook on your desktop computer to the ActiveSync folder in Inbox on your device.  By default, you will receive messages from the past three days only, the first 100 lines of each message, and file attachments of less than 100 KB in size.Tap to return to the notelist (the note is savedautomatically).Tap to write on the screen.Tap to show or hidethe input panel.Tap to add a recordingto the note.Creating a Note
7 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide• E-mail messages in the Outbox folder on your device are transferred to Exchange or Outlook, and then sent from those programs.• E-mail messages in subfolders must be selected in ActiveSync on your desktop computer in order to be transferred.Note:You can also synchronize e-mail messages with your desktop computer from a remote location.  For more information, see Chapter 7.Connecting Directly to an E-mail ServerIn addition to synchronizing e-mail messages with your desktop computer, you can send and receive e-mail messages by connecting to an e-mail server.When you connect to the e-mail server, new messages are downloaded to the device Inbox folder, messages in the device Outbox folder are sent, and messages that have been deleted on the e-mail server are removed from the device Inbox folder.Messages that you receive directly from an e-mail server are linked to your e-mail server rather than your desktop computer.  When you delete a message on your device, it is also deleted from the e-mail server the next time you connect based on the settings you selected in ActiveSync.You can work online or offline.  When working online, you read and respond to messages while connected to the e-mail server.  Messages are sent as soon as you tap Send, which saves space on your device.When working offline, once you’ve downloaded new message headers or partial messages, you can disconnect from the e-mail server and then decide which messages to download completely.  The next time you connect, Inbox downloads the complete messages you’ve marked for retrieval and sends the messages you’ve composed.
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 13Using the Message ListMessages you receive are displayed in the message list.  By default, the most recently received messages are displayed first in the list.When you receive a message, tap it to open it.  Unread messages are displayed in bold.Select the sort orderfor messages.Select the service and folderyou want to display.Tap to connect tothe selected service.Tap to connect and tosend and receive e-mail.Tap to open a message.Tap and hold to displaya pop-up menu of actions.InBox Application
7 - 14 Dolphin® 9500/9550 Mobile Computer User’s GuideWhen you connect to your e-mail server or synchronize with your desktop computer, by default, you’ll receive messages from the last five days only, the first 100 lines of each new message, and file attachments of less than 100 KB in size.  The original messages remain on the e-mail server or your desktop computer.  You can mark the messages that you want to retrieve in full during your next synchronization or e-mail server connection.  In the message list, tap and hold the message you want to retrieve.  On the pop-up menu, tap Mark for Download.  The icons in the Inbox message list give you visual indications of message status.You specify your downloading preferences when you set up the service or select your synchronization options.  You can change them at any time:• Change options for Inbox synchronization using ActiveSync options.  For more information, see ActiveSync Help.• Change options for direct e-mail server connections in Inbox on your device.  Tap Tools and then tap Options.  On the Service tab, tap the service you want to change.  Tap and hold the service and select Delete to remove a service.Tap to delete this message.Tap to view  the previousor next message.Tap to reply to orforward this message.Tap to return tothe message list.Viewing A Message
Dolphin® 9500/9550 Mobile Computer User’s Guide 7 - 15Composing MessagesTo compose a message:1. Tap New.  2. In the To field, enter an e-mail or SMS address of one or more recipients, separating them with a semicolon, or select a name from the contact list by tapping the Address Book button.  All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book.• Compose your message.  To enter preset or frequently used messages, tap My Text and select a message.•Tap Send when you’ve finished the message.  If you are working offline, the message is moved to the Outbox folder and will be sent the next time you connect.If you are sending an SMS message and want to know if it was received, tap Edit, Options, and select Request SMS text message delivery notification before sending the message.Tap to show or hidethe complete header.Tap to send the message.Tap to insert common messages.Tap to show / hide therecording toolbar.Tap to display the Address Book.Creating a Message
7 - 16 Dolphin® 9500/9550 Mobile Computer User’s GuideManaging E-mail Messages and FoldersBy default, messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items.  The Deleted Items folder contains messages that have been deleted on the device.  The behavior of the Deleted and Sent Items folders depends on the options you have chosen.  In the message list, tap Tools and then Options.  On the Message tab, select your options.If you want to organize messages into additional folders, tap Tools, and then Manage Folders to create new folders.  To move a message to another folder, in the message list, tap and hold the message and then tap Move to on the pop-up menu.Folder behavior with a direct connection to an e-mail serverThe behavior of the folders you create depends on whether you are using ActiveSync, SMS, POP3, or IMAP4.  • If you use ActiveSync, e-mail messages in the Inbox folder in Outlook will automatically be synchronized with your device.  You can select to synchronize additional folders by designating them for ActiveSync.  The folders you create and the messages you move will then be mirrored on the server.  For example, if you move two messages from the Inbox folder to a folder named Family, and you have designated Family for synchronization, the server creates a copy of the Family folder and copies the messages into that folder.  You can then read the messages while away from your desktop computer.• If you use SMS, messages are stored in the Inbox folder.  • If you use POP3 and you move e-mail messages to a folder you created, the link is broken between the messages on the device and their copies on the mail server.  The next time you connect, the mail server will see that the messages are missing from the device Inbox and delete them from the server.  This prevents you from having duplicate copies of a message, but it also means that you will no longer have access to messages that you move to folders created from anywhere except the device.  • If you use IMAP4, the folders you create and the e-mail messages you move are mirrored on the server.  Therefore, messages are available to you anytime you connect to your mail server, whether it is from your device or desktop computer.  This synchronization of folders occurs whenever you connect to your mail server, create new folders, or rename/delete folders when connected.
Dolphin® 9500/9550 Mobile Computer User’s Guide 8 - 18CommunicationsUsing Microsoft ActiveSync, you can synchronize the information on your desktop computer with the information on your device.  Synchronization compares the data on your Dolphin mobile computer with your desktop computer and updates both computers with the most recent information.  For example:• Keep Pocket Outlook data up-to-date by synchronizing your device with Microsoft Outlook data on your desktop computer.  • Synchronize Microsoft Word and Microsoft Excel files between your device and desktop computer.  Your files are automatically converted to the correct formatNote:By default, ActiveSync does not automatically synchronize all types of information.  Use ActiveSync options to turn synchronization on and off for specific information types.With ActiveSync, you can also:• Back up and restore your device data.  • Copy (rather than synchronize) files between your device and desktop computer.  • Control when synchronization occurs by selecting a synchronization mode.  For example, you can synchronize continually while connected to your desktop computer or only when you choose the synchronize command.• Select which information types are synchronized and control how much data is synchronized.  For example, you can choose how many weeks of past appointments you want synchronized.Before you begin synchronization, install ActiveSync on your desktop computer from the Pocket PC Companion CD.  ActiveSync is already installed on your device.  To install ActiveSync on your desktop computer, insert the Pocket PC Companion CD into the CD-ROM drive of your desktop computer.  Click the yellow arrow, click Start Here, and then follow the directions on your screen.After installation is complete, the ActiveSync Setup Wizard helps you connect your device to your desktop computer, set up a partnership so you can synchronize information between your device and your desktop computer, and customize your synchronization settings.  Your first synchronization process will automatically begin when you finish using the wizard.  ActiveSync is already installed on your device.After installation is complete, the ActiveSync Setup Wizard helps you connect your device to your desktop computer, set up a partnership so you can synchronize information between your device and your desktop computer, and customize your synchronization settings.  Your first synchronization process will automatically begin when you finish using the wizard.  After your first synchronization, take a look at Calendar, Contacts, and Tasks on your device.  You’ll notice that information you’ve stored in Microsoft Outlook on your desktop computer has been copied to your device, and you didn’t have to type a word.  Disconnect your device from your computer and you’re ready to go!Once you have set up ActiveSync and completed the first synchronization process, you can initiate synchronization from your device.  To switch to ActiveSync on your device, tap Start, and then tap ActiveSync.  Note that if you have a wireless LAN card, you can synchronize remotely from your device.For information about using ActiveSync on your desktop computer, start ActiveSync on your desktop computer, and then see ActiveSync Help.
8 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideFor more information about ActiveSync on your device, switch to ActiveSync, tap Start, and then tap Help.Tap to connect and synchronize.View synchronization status.Tap to synchronize via IR orchange synchronization settings.View connection status.Tap to stop synchronization.ActiveSync
Dolphin® 9500/9550 Mobile Computer User’s Guide 9 - 19Getting ConnectedYou can use your device to exchange information with other mobile devices as well as your desktop computer, a network, or the Internet.  You have the following connection options:• Use the infrared (IR) port on your device to send and receive files between two devices.  If this is the method you want to use, see the following section “Transfer Items Using Infrared.”• Connect to your Internet service provider (ISP).  Once connected, you can send and receive e-mail messages by using Inbox and view Web or WAP pages by using Microsoft Pocket Internet Explorer.  The communication software for creating an ISP connection is already installed on your device.  Your service provider will provide software needed to install other services, such as paging and fax services.• Connect to your desktop computer to synchronize remotely.  Once connected, you can synchronize information such as your Pocket Outlook information.  If this is the method you want to use, see ActiveSync Help on your desktop computer or Connections Help on the device.Transfer Items Using InfraredUsing infrared (IR), you can send and receive information, such as contacts and appointments, between two Windows-equipped devices.To send information:1. Open the program where you created the item you want to send and locate the item in the list.2. Align the IR ports so that they are unobstructed and within a close range.3. Tap and hold the item, and tap Beam Item on the pop-up menu.Note:You can also send items, but not folders, from File Explorer.  Tap and hold the item you want to send, and then tap Beam File on the pop-up menu.To receive information:1. Align the IR ports so that they are unobstructed and within a close range.2. Have the owner of the other device send the information to you.  Your device will automatically receive it.Note:For IR receive to work automatically, you must first check th Receive all incoming beams and select discoverable mode checkbox in Start>Settings>Connections>Beam.  If this box is not checked, select Start>Programs>Infrared Receive before receiving data from another device.Get Help on ConnectingMore information on the procedures described here, as well as information on additional procedures, can be found in the following locations:• “Inbox: Sending and Receiving E-mail Messages” in Chapter 4.• Online Help on the device.  Tap Start and then Help.  Tap View, All Installed Help, and then Inbox or Connections.• ActiveSync Help on the desktop computer.  In ActiveSync, click Microsoft ActiveSync Help on the Help menu.For troubleshooting information, go to the Pocket PC Web site at: http://www.microsoft.com/mobile/pocketpc
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Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 110Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways:• During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer.• Connect to an Internet service provider (ISP) or network and browse the Web.  When connected to an ISP or network, you can also download files and programs from the Internet or intranet.To switch to Pocket Internet Explorer, tap Start and then Internet Explorer.The Mobile Favorites FolderOnly items stored in the Mobile Favorites subfolder in the Favorites folder in Internet Explorer on your desktop computer will be synchronized with your device.  This folder was created automatically when you installed ActiveSync.  Favorite LinksDuring synchronization, the list of favorite links in the Mobile Favorites folder on your desktop computer is synchronized with Pocket Internet Explorer on your device.  Both computers are updated with changes made to either list each time you synchronize.  Unless you mark the favorite link as a mobile favorite, only the link will be downloaded to your device, and you will need to connect to your ISP or network to view the content.  For more information on synchronization, see ActiveSync Help on the desktop computer.Mobile Favorites If you are using Microsoft Internet Explorer 5.0 or later on your desktop computer, you can download mobile favorites to your device.  Synchronizing mobile favorites downloads Web content to your device so that you can view pages while you are disconnected from your ISP and desktop computer.Use the Internet Explorer plug-in installed with ActiveSync to create mobile favorites:1. In Internet Explorer on your desktop computer, click Tools and then Create Mobile Favorite.2. To change the link name, enter a new name in the Name box.  3. Optionally, in Update, select a desired update schedule.4. Click OK.  Internet Explorer downloads the latest version of the page to your desktop computer.5. If you want to download the pages that are linked to the mobile favorite you just created, in Internet Explorer on the desktop computer, right-click the mobile favorite and then click Properties.  In the Download tab, specify the number of links deep you want to download.  To conserve device memory, go only one level deep.6. Synchronize your device and desktop computer.  Mobile favorites that are stored in the Mobile Favorites folder in Internet Explorer are downloaded to your device.If you did not specify an update schedule in step 3, you will need to manually download content to keep the information updated on your desktop computer and device.  Before synchronizing with your device, in Internet Explorer on your desktop computer, click Tools and then Synchronize.  You will see the last time content was downloaded to the desktop computer, and you can manually download content if needed.You can add a button to the Internet Explorer toolbar for creating mobile favorites.  In Internet Explorer on your desktop computer, click View, Toolbars, and then Customize.Saving Memory on you Dolphin Mobile ComputerMobile favorites take up storage memory on your device.  To minimize the amount of memory used:• In the settings for the Favorites information type in ActiveSync options, turn off pictures and sounds, or stop some mobile favorites from being downloaded to the device.  For more information, see ActiveSync Help.• Limit the number of downloaded linked pages.  In Internet Explorer on the desktop computer, right-click the mobile favorite you want to change and then Properties.  In the Download tab, specify 0 or 1 for the number of linked pages you want to download.
10 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideUsing AvantGo ChannelsAvantGo is a free interactive service that gives you access to personalized content and thousands of popular Web sites.  You subscribe to AvantGo channels directly from your device.  Then, you synchronize your device and desktop computer, or connect to the Internet to download the content.  For more information, visit the AvantGo Web site.To sign up for AvantGo: 1. In ActiveSync options on the desktop computer, turn on synchronization for the AvantGo information type.2. In Pocket Internet Explorer on your device, tap the Favorites button to display your list of favorites.3. Tap the AvantGo Channels link.4. Tap the Activate button.5. Follow the directions on the screen.  You will need to synchronize your device with your desktop computer and then tap the My Channels button to complete the AvantGo setup.When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels.  To add or remove channels, tap the Add or Remove link.Using Pocket Internet ExplorerYou can use Pocket Internet Explorer to browse mobile favorites and channels that have been downloaded to your device without connecting to the Internet.  You can also connect to the Internet through an ISP or a network connection and browse the Web.Pocket Internet Explorer
Dolphin® 9500/9550 Mobile Computer User’s Guide 10 - 3To view mobile favorites and channels:1. Tap the Favorites button to display your list of favorites.  2. Tap the page you want to view.  You’ll see the page that was downloaded the last time you synchronized with your desktop computer.  If the page is not on your device, the favorite will be dimmed.  You will need to synchronize with your desktop computer again to download the page to your device, or connect to the Internet to view the page.To browse the Internet:1. Set up a connection to your ISP or corporate network using Connections, as described in Chapter 9.2. To connect and start browsing, do one of the following:• Tap the Favorites button, and then tap the favorite you want to view.•Tap View and then Address Bar.  In the address bar that appears at the top of the screen, enter the Web address you want to visit and then tap Go.  Tap the arrow to choose from previously entered addresses.Note: If you select Pocket Internet Explorer before setting up the network connections, a screen may appear allowing you to proceed to the connection settings screen.  After you select the settings, you return to Pocket Internet Explorer.  To add a favorite link while using the device, go to the page you want to add, tap and hold on the page, and tap Add to Favorites.Tap to add or deletea folder or favorite link.Tap the favorite youwant to view.Mobile Favorites
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Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 111Companion ProgramsThe companion programs consist of Microsoft Pocket Word and Microsoft Pocket Excel.  To switch to a companion program on your device, tap Programs on the Start menu, and then tap the program name.Pocket WordPocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents.  You can create new documents on your device, or you can copy documents from your desktop computer to your device.  Synchronize documents between your desktop computer and your device so that you have the most up-to-date content in both locations.Use Pocket Word to create documents, such as letters, meeting minutes, and trip reports.  To create a new file, tap Start> Programs>Pocket Word>New.  A blank document appears.  Or, if you’ve selected a template for new documents in the Options dialog box, that template appears with appropriate text and formatting already provided.  You can open only one document at a time; when you open a second document, you’ll be asked to save the first.  You can save a document you create or edit in a variety of formats, including Word (.doc), Pocket Word (.psw), Rich Text Format (.rtf), and Plain Text (.txt).  Pocket Word contains a list of the files stored on your device.  Tap a file in the list to open it.  To delete, make copies of, and send files, tap and hold a file in the list.  Then, select the appropriate action on the pop-up menu.You can enter information in Pocket Word in one of four modes (typing, writing, drawing, and recording), which are displayed on the View menu.  Each mode has its own toolbar, which you can show and hide by tapping the Show/Hide Toolbar button on the command bar.You can change the zoom magnification by tapping View and then Zoom.  Then select the percentage you want.  Select a higher percentage to enter text and a lower one to see more of your document.Tap to change the sortorder of the list.Tap to open a document.Tap and hold an item to seea pop-up menu of actions.Tap to create a new document.Select the type of folder youwant displayed in the list.Using Pocket Word
11 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideIf you’re opening a Word document created on a desktop computer, select Wrap to Window on the View menu so that you can see the entire document.Typing ModeUsing the input panel, enter typed text into the document.  For more information on entering typed text, refer to Using the Dolphin 9500/9550 Mobile Computer.To format existing text and to edit text, first select the text.  You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select.  You can search a document to find text by tapping Edit and then Find/Replace.Tap to changeformatting options.Tap to format text.Tap and hold to see apop-up menu of actions.Tap to show or hidethe toolbar.Tap to return to thedocument list (changes aresaved automatically).Formatting Text
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 3Writing ModeIn writing mode, use your stylus to write directly on the screen.  Ruled lines are displayed as a guide, and the zoom magnification is greater than in typing mode to allow you to write more easily.  For more information on writing and selecting writing, see Chapter xx.If you cross three ruled lines in a single stylus stroke, the writing becomes a drawing, and can be edited and manipulated as described in the following section.Written words are converted to graphics (metafiles) when a Pocket Word document is converted to a Word document on your desktop computer.Drawing ModeIn drawing mode, use your stylus to draw on the screen.  Gridlines appear as a guide.  When you lift your stylus off the screen after the first stroke, you’ll see a drawing box indicating the boundaries of the drawing.  Every subsequent stroke within or touching the drawing box becomes part of the drawing.  For more information on drawing and selecting drawings, see Chapter xx.With Space button selected,drag to insert space. An arrowappears showing the spacedirection and size.Tap to highlight selected text.Space button.Tap to select formatting options,such as pen weight and line color.Pen button.Writing on the Screen in Pocket Word
11 - 4 Dolphin® 9500/9550 Mobile Computer User’s GuideFor more information on using Pocket Word, tap Start and then Help.Pocket ExcelPocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks.  You can create new workbooks on your device, or you can copy workbooks from your desktop computer to your device.  Synchronize workbooks between your desktop computer and your device so that you have the most up-to-date content in both locations.Use Pocket Excel to create workbooks, such as expense reports and mileage logs.  To create a new file, tap Start, Programs, Pocket Excel, and then New.  A blank workbook appears.  Or, if you’ve selected a template for new workbooks in the Options dialog box, that template appears with appropriate text and formatting already provided.  You can open only one workbook at a time; when you open a second workbook, you’ll be asked to save the first.  You can save a workbook you create or edit in a variety of formats, including Pocket Excel (.pxl) and Excel (.xls).Pocket Excel contains a list of the files stored on your device.  Tap a file in the list to open it.  To delete, make copies of, and send files, tap and hold a file in the list.  Then select the appropriate action from the pop-up menu.Pocket Excel provides fundamental spreadsheet tools, such as formulas, functions, sorting, and filtering.  To display the toolbar, tap View and then Toolbar.  Select Shape on thepop-up menu to convertobjects to proper shapes.Resize an object by draggingthe selection handles.Tap an arrow  tosee your choices.Tap to select formatting options,such as line weight, fill color, and line color.Pen button.Drawing on the Screen in Pocket Word
Dolphin® 9500/9550 Mobile Computer User’s Guide 11 - 5If your workbook contains sensitive information, you can protect it with a password.  To do so, open the workbook, tap Edit, and then Password.  Every time you open the workbook, you will need to enter the password, so choose one that is easy for you to remember but hard for others to guess.Tips for Working in Pocket ExcelWhen working in large worksheets in Pocket Excel:• View in full-screen mode to see as much of your worksheet as possible.  Tap View and then Full Screen.  To exit full-screen mode, tap Restore.• Show and hide window elements.  Tap View and then tap the elements you want to show or hide.• Freeze panes on a worksheet.  First select the cell where you want to freeze panes.  Tap View and then Freeze Panes.  You might want to freeze the top and leftmost panes in a worksheet to keep row and column labels visible as you scroll through a sheet.• Split panes to view different areas of a large worksheet.  Tap View and then Split.  Then drag the split bar to where you want it.  To remove the split, tap View and then Remove Split.• Show and hide rows and columns.  To hide a hidden row or column, select a cell in the row or column you want to hide.  Then tap Format, then Row or Column, and then Hide.  To show a hidden row or column, tap Tools, then Go To, and then type a reference that is in the hidden row or column.  Then tap Format, then Row or Column, and then Unhide.For more information on using Pocket Excel, tap Start and then Help.Media Player, Microsoft ® Money, MSN Messenger, Microsoft Reader are NOT included on the Dolphin 9500/9550 but maybe installed from the Microsoft Companion CD.Cell contents appear hereas you enter them.AutoSum button.Format button.Zoom button.Using Pocket Excel
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Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 112Dolphin 9500/9550 HomeBase™Hub of the SystemAs the hub of your Dolphin 9500/9550 system, the Dolphin 9500/9550 Charging/Communication cradle performs three important functions – power, communications and storage.  Power ConditioningThe HomeBase provide power to the intelligent battery charging system incorporated into Dolphin terminals.The charging/communication cradle also has an auxiliary battery well, located on the back of the cradle, allowing users to charge a spare battery.CommunicationsReliable data communications at speeds of up to 115k baud can be transmitted by the HomeBase through the RS-232 serial port.; data transmission rates with the full-speed USB port up to 2 Mbps are possible.  The HomeBase cannot be “daisy-chained” but can be networked together using a serial or USB hub.Convenient Storage Dolphin charging/communication peripherals provide a safe and convenient storage receptacle for your Dolphin terminal.
12 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideDolphin 9500/9550 HomeBase Charging/Communication Cradle Parts & FunctionsFront PanelHomeBase Battery WellBattery Image Engine/Laser Engine Window StylusSpeakerMicrophone
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 3Terminal Well  Place the Dolphin in this well to communicate with a host device and to charge the Dolphin’s battery.LEDs  There are three LEDs on the front panel of the HomeBase.1. Dock LED   Turns solid green when the Dolphin terminal is properly seated into the Dolphin HomeBase.2. AUX BATT LED  Indicates status of battery charging in the HomeBase’s auxiliary well.Front View of HomeBaseAUX BATT  LED DescriptionOrange LEDAUX battery is charging.  Green LEDAUX battery is charged and ready for use.DOCK LED COMM LEDTerminal Well
12 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide3. COMM LED   Indicates the status of data transfer between the Host Device and the Dolphin Terminal as described below.:Using the Serial Port:Using the USB Port:Comm LED DescriptionRed LEDSerial data is being sent from the Host Device to the Dolphin HomeBase.  Green LEDSerial data is being sent from the Dolphin HomeBase to the Host Device.Orange LEDSerial data is being sent at high data rates.Comm LED DescriptionGreen LEDA USB Connection is established with the host computer.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 5Back PanelHomeBasePower supply connector  Use this connector to attach a power supply to the HomeBase.  The power supply provides 9.5V DC input for communications and battery charging.RS-232 Communications Port  Use a standard serial cable to connect this port to a host RS-232 device.  USB Communications Port  Use a USB full-speed detachable cable to connect this downstream device port to an upstream USB Host or Hub.  The USB HomeBase is USB 1.1 compliant.Auxiliary Battery Well  Insert a battery into the well to charge a battery pack.Rear View of Dolphin 9500/9550 HomeBasePower Supply ConnectorRS-232 ConnectorAuxiliary Battery WellCondition Button
12 - 6 Dolphin® 9500/9550 Mobile Computer User’s GuidePowering the Dolphin TerminalThe HomeBase charging/communication cradle provides power to the intelligent battery charging system incorporated into Dolphin 9500/9550 terminals.  This charging method protects the battery from being damaged by overcharging.  Therefore, Dolphin terminals may be stored indefinitely in the charging/communication cradles without damage to the terminals, battery packs, or peripherals.To charge a Dolphin terminal, follow these steps:1. Insert a battery pack into the Dolphin terminal.2. Place the terminal, imager window up and the LCD visible, in the terminal well of the cradle.  3. Let it glide down into the well until it stops.  4. Once the Dolphin terminal is properly seated, the Dock LED on the front of the cradle will be solid GREEN.Charging Additional Battery Packs in the HomeBaseThe auxiliary battery well located on the back of the HomeBase allows users to charge a spare battery.  Charging a Dolphin terminal and a spare battery pack can be done simultaneously as the charging slots work independently to control the charging of the individual batteries.  The HomeBase senses when a battery pack is fully charged and automatically switches  to maintain the battery at full capacity indefinitely.To charge a spare battery in the Aux Well, insert the end of the battery without the locking tab into the bottom of the auxiliary well opening and snap the battery into place with a hinging motion.  Once the battery is inserted, you can use the AUX BATTERY LED to monitor the charging progress.  Setting Up For CommunicationsThe HomeBase supports RS-232 communications through the RS-232 Communications Port located on the back of the device.The HomeBase interfaces the RS-232 signals from the host computer to the RS-232 signals of the Dolphin 9500/9550 mobile computer.  The HomeBase’s RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any RS-232 device using a standard serial cable and communications software.The HomeBase also supports USB communications through the USB port located on the back.  The HomeBase acts as a USB device, and interfaces the USB signals of the Dolphin 9500/9550 to the USB of the host computer.  Using a standard USB cable, the HomeBase’s USB interface allows the Dolphin terminal to communicate with a personal computer or to be networked through a USB hub.Note:The HomeBase should have only one type of interface cable connected at a time, either USB or RS-232.Installing The Charging/Communication Cradle Using the RS-232 InterfaceTo install and use the HomeBase, you need the following equipment:• HomeBase with power supply• Serial cableSet the Dolphin HomeBase on a dry, stable surface, such as a desktop near an electrical outlet.  Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase.Connecting the CablesConnect the HomeBase to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the rear of the HomeBase.  The wiring of your cable depends on whether the other device is set up as a DCE (Data Communications Equipment) or DTE (Data Terminal Equipment) device.  The HomeBase Communication Port is configured as a DCE device.  To communicate with a DTE device such as a computer, use a standard (or straight-through) RS-232 cable.  To communicate with a DCE device, use either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable.  You can make your own cables by following the pin configuration in the chart below.  To do so, you must determine if your host RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE device.
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 7Note:The HomeBase cannot be daisy-chained.Connect the power supply to the charging/communication cradle.  Plug the AC transformer into the Dolphin HomeBase 9.5 Volt DC power supply connector.  The AC wall transformer provided can power only one HomeBase.  HHP recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use.Configuring the Dolphin Terminal for CommunicationsThe Dolphin terminal may be configured for communications using the Detectoid Communication Utility as described in Chapter 2 or, manually as described below.To set Communications Properties:1. Select Start>ActiveSync>Tools>Options.  2. Select the PC Connection tab.HomeBase /Host Port (DCE)IBM AT DB9 (DTE)IBM XT DB25 (DTE)Modem DB25 (DCE)Pin /  Input Signal2   /  (RD) 2 3 23   /  (TD) 3 2 35   /  (SG) 5 7 74   /  (DTR) 4 20 66   /  (DSR) 6 6 207   /  (RTS) 7 4 58   /   (CTS) 8 5 4Communications Properties
12 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide3. Select  the desired option for connecting to the desktop computer (‘115200’ default).  Click OK.4. Place the Dolphin in the cradle.5. The Dolphin 9500/9550 will automatically attempt to start an ActiveSync connection with the desktop computer,Note:ActiveSync must be installed and configured properly on the desktop computer in order for an ActiveSync communication connection to the Dolphin 9500/9550 to be successful.To configure the Dolphin 9500/9550 terminal for communications, see  Configuring the Dolphin Terminal for Communications on page 12-7.  Installing the Charging/Communication Cradle Using the USB InterfaceTo use the USB HomeBase, you need the following equipment:• HomeBase with power supply•USB Cable• CD with USB drivers• Windows® 98, Windows® Me, Windows® 2000, or Windows® XP computer.Note: The USB HomeBase does not support Windows NT®  To install the HomeBase, follow these steps:1. Plug in the power supply and connect it to the back of the HomeBase.  2. Plug the USB cable into the back of the HomeBase.3. Plug the other end of the USB cable into your PC.At this point, a dialog box appears on your PC instructing you that the system has detected new hardware and it is searching for the HHP USB-IrDA driver.  Unless you have previously installed the USB HomeBase, the OS will be unable to find one and the Found New Hardware Wizard screen shown below will display on your PC’s screen.  Desk top Computer ActiveSync Connection Settings
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 9In the "Locate Drive Files" dialog, check the CD-ROM drives check box and insert the driver CD provided into the CD tray on your PC.  Select the wceusbsh.inf file.At this point, the hardware is installed and operating.  You may need to reset your PC to complete the installation process.  You may also need to remove and then re-insert the Dolphin 9500/9550 in the HomeBase to initiate a USB connection.  You can verify that the USB driver is functioning by watching the COMM LED on the USB home base.  It should be solid green.  Once the USB HomeBase is installed, you can use ActiveSync to connect to a Dolphin 9500/9550.  These instructions assume that ActiveSync v3.1 is installed on your PC.  The latest version of ActiveSync can be downloaded from www.microsoft.com.In the ActiveSync connection settings, add check mark "Allow USB connection with this desktop computer".  Do not  check “Allow serial cable or infrared connection to this COM port.
12 - 10 Dolphin® 9500/9550 Mobile Computer User’s GuideTo configure the Dolphin 9500/9550 terminal for communications, see Configuring the Dolphin Terminal for Communications on page 12-7.  Communicating with the Dolphin 9500/9550 TerminalTo communicate with the Dolphin and any other devices connected to the Dolphin Charging/Communication cradle:1. Insert the Dolphin into the terminal well of the HomeBase.  If the Dolphin is in sleep mode, it will awaken into active state.2. The DOCK LED on the cradle will illuminate.  If the Dolphin does not turn on, or the LED does not light up, make sure that it is properly seated in the terminal well and that the power supply is properly connected to the cradle and plugged into a functioning AC outlet.3. The Dolphin 9500/9550 terminal will automatically open ActiveSync to establish a connection.  Data can then be transferred between the terminal and the devices connected to the Dolphin cradle.  When data transfer begins, the COMM LED on the cradle will blink red and green for an RS-232 connection or solid green for a USB connection.  If the HomeBase will not  communicate with the Dolphin, check the port connections to ensure that the cradle is correctly configured.  ActiveSync Connection Settings
Dolphin® 9500/9550 Mobile Computer User’s Guide 12 - 11Mounting the HomeBaseThe HomeBase may be desk -mounted for convenience and storage.  The HomeBase may be desk-mounted as long as room is allowed for accessibility to the auxiliary battery well.Desk Mounting:Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom to allow for secure desk attachment of the unit if desired.
12 - 12 Dolphin® 9500/9550 Mobile Computer User’s GuideWall Mounting
Dolphin® 9500/9550 Mobile Computer User’s Guide 13 - 113Dolphin® QuadChargerThe Dolphin® QuadCharger provides intelligent battery management for Li-Ion (Lithium Ion) Dolphin 9500/9550 battery packs.This device fully charges as many as four Li-Ion batteries in four  hours.  Charging slots work independently to control charging of individual battery packs.  The QuadCharger is compatible with all models in the Dolphin 9500/9550 family of hand held computers.As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries.  The process monitors  changes in temperature, current, and voltage The charger also resets and calibrates battery pack data to accurately show battery status on the Dolphin display.Dolphin QuadCharger Parts and FunctionTop Panel Charging PocketThe QuadCharger has four charging pockets for charging batteries for Dolphin 9500/9550terminals.  The fourth charging pocket serves as a battery analyzer.  Battery Analyzer LEDsPower SwitchPress the toggle switch to turn the QuadCharger on and off.  Analyzer SwitchPress the Analyzer Switch to start a battery analyze cycle.  Status LEDsA Status LED is located above each of the four battery pockets.  OSLOT 4BATTERYCAPACITY100%0%ANALYZECHARGCHARGE/AE/ANALNALYZEYZE1234Charging PocketStatus LEDsStatus LEDsCondition Switch & Condition LEDPower Switch & Power LED
13 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideRear PanelPower Supply ConnectorUse this connector to attach the power supply to the QuadCharger.  The universal power supply accepts input voltages between 90-265 volts.Charging Batteries In The QuadChargerFollow these steps to charge batteries in the QuadCharger:1. Set up the charger for use 2. Supply power3. Insert batteries CAUTION: Do not attempt to recharge any battery pack in the Dolphin 9500/9550 QuadCharger that is not manufactured by HHP especially for this device.  To do so will void your warranty and could damage the Dolphin 9500/9550 QuadCharger.  Setting Up The QuadChargerThe Dolphin QuadCharger should be set up on any dry, stable surface.  DIN rail slots on the bottom panel allow the charger to be wall or desktop-mounted for easily adapting the unit to your environment.  The charger must be connected to a power source for any type of operation.  Supplying Power To The QuadChargerCAUTION: Using a non-HHP power cord voids your warranty and could result in serious damage to the Dolphin QuadCharger’s circuitry.Locate the AC power cord that came with the Dolphin QuadCharger.  Plug the cord into the power supply connector on the back of the unit and then plug the power cord into a wall socket.  Press the toggle switch to turn on the Dolphin 9500/9550 QuadCharger.  The GREEN power LED will illuminate and the charger will undergo a self-diagnostic test.Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion.  Once the battery is properly seated, the orange status LED for that particular pocket will illuminate.  For best results, battery packs should be at room temperature before recharging them; temperature has a marked effect on charging.  The recommended temperature range is 50° to 95° F (10° to 35° C).  The LEDs indicate the charging status of batteries as described in the chart shown on the next page:Rear Panel of Dolphin 9500/9550Quad ChargerPower Supply Connector
Dolphin® 9500/9550 Mobile Computer User’s Guide 13 - 3 To remove a battery pack, push the locking tab down and pull the battery out from the charging pocket with a hinging motion.Analyzing The Battery PackTo analyze a battery, insert it into charging pocket #4  and press the Analyze button.  The Analyze LED will flash during the analyzing cycle.  This starts an automatic process in which batteries are completely discharged and then recharged to full capacity in 10 hours.  Upon completion, the battery capacity status is displayed on the LED display.  The Analyze cycle resets and calibrates battery data so that the user gets longer, more consistent performance from the batteries.  Because the Dolphin QuadCharger is accumulating battery pack information during the entire Analyze cycle, it is important not to remove the battery until the cycle has been completed and the Condition LED is no longer flashing.  The chart below describes the Status LEDs during the Condition and Calibrate cycle:Storing BatteriesTo maintain top performance from batteries, follow the guidelines below when storing them:Avoid storing batteries outside of the specified temperature range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.  Status LED DescriptionGreen Charging is complete and battery is ready for service.  Orange Battery is being charged at a maximum charge rateRed Error was encountered during charge cycle                              Status of LEDs during Charging CycleStatus LED DescriptionSolid Green Cycle is complete.  Flashing Orange Battery is being analyzedSolid Red Error was encountered during charge cycle          Status of LEDs during Analyze Cycle
13 - 4 Dolphin® 9500/9550 Mobile Computer User’s GuideTroubleshootingIf you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions.  If problems persist, please contact HHP Technical Support.  Problem IssueThe “CHARGING”  LED does not come on when I insert a battery pack into the Dolphin QuadChargerCheck the power connections on the Dolphin QuadCharger.  Also check to ensure the POWER switch is ON and the battery pack is properly seated.The red status LED comes on during charging.Try to charge the battery in one of the other charging pockets.  If the red Status LED comes on again, then the problem is associated with the battery pack.  If the red status stays with the charging pocket, the problem is associated with the charging circuity.The red status LED remains on without a battery in the charging pocket.An error occurred during the self-diagnostic test for that particular charging pocket.  Call HHP Product Service and request an RMA.  See Warranty, Support and Service beginning on page 15-1 for additional warranty and return information.
Dolphin® 9500/9550 Mobile Computer User’s Guide 14 - 114Dolphin  Mobile Charging/Communication CradlesAs the hub of  your Dolphin 9500/9550 mobile data collection system, the Dolphin 9500/9550 Mobile Base charging/communication cradle performs three important functions -- charging, communications and storage.  The charging/communication cradle is ideal for use with both in-premise warehouse and in-transit data collection applications.ChargingThe charging/ communication cradles provide power to the Dolphin terminal to enable the terminal to charge its battery.CommunicationsReliable data communications at speeds of up to 115K baud can be transmitted by the Mobile Base through the RS-232 serial port.Convenient Storage The Mobile Base is a safe and convenient storage receptacle for the Dolphin 9500/9550 terminal.  Mobile Base Parts and FunctionsFront PanelThe front panel of the Mobile Base has one slot:Front Panel of Dolphin Mobile BaseTerminal WellDOCK LEDCOMM              LEDSpring-Arm Assembly
14 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideTerminal Well  Place the Dolphin 9500/9550 in this well to communicate with a host device and to charge the mobile computer’s  battery.LEDs  There are two LEDs on the front panel of the Mobile Base.1. Dock LED   Turns solid green when the Dolphin Terminal is properly seated into the Dolphin Mobile Base.2. COMM LED   Indicates the status of data transfer between the Host Device and the Dolphin Terminal as described below:Comm LED DescriptionRed LEDData is being sent from the Host Device to the Dolphin Mobile Base.  Green LEDData is being sent from the Dolphin Mobile Base to the Host Device.Orange LEDData is being sent at high data rates.
Dolphin® 9500/9550 Mobile Computer User’s Guide 14 - 3Rear PanelThe power supply connector and RS-232 connector are located on the bottom of the unit:Power supply connector  Use this connector to attach a power supply to the Mobile Base.  The power supply provides power for communications and battery charging.RS-232 Communications Port  Use a standard serial cable to connect this port to a host RS-232 device.  Powering the Dolphin TerminalWhen seated in the Mobile Base, the Dolphin terminal receives the power it needs to charge the battery and to run its internal circuitry.The Dolphin terminal can be stored indefinitely in the Mobile Base without damage to the terminal or the Mobile Base.  Keep the Mobile Base plugged in so that the Dolphin terminal battery pack stays fully charged.Rear Panel of Dolphin Mobile BaseRS-232 Communications PortPower Supply ConnectorMounting Bracket
14 - 4 Dolphin® 9500/9550 Mobile Computer User’s GuideCharging A Dolphin TerminalThe Mobile Base supplies charging power to the Dolphin terminal so that the terminal can monitor the charging of its battery pack.  This charging method protects the battery from being damaged by overcharging.  Therefore, the Dolphin terminal may be stored indefinitely in the Mobile Base without damage to the terminal, the battery pack, or the Mobile Base.To charge a Dolphin terminal, follow these steps:1. Insert a battery pack into the Dolphin terminal.2. Place the terminal, imager window up and the LCD visible, in the Terminal Well of the Mobile Base.  3. Let it glide down into the well until it stops.  4. Once the Dolphin terminal is properly seated, the Dock LED on the Mobile Base will be solid GREEN.Setting Up For Communications with the Mobile BaseThe Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software.Installing The Dolphin Mobile BaseMounting the Mobile IntelliBase Spring Arm AssemblyThe adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the Mobile Base.  See the directions below for mounting the bracket.To attach the bracket:1. Loosen the turn screw located on the side of the bracket.Ball jointTurnscrew
Dolphin® 9500/9550 Mobile Computer User’s Guide 14 - 52. Attach the bracket to the ball joint on the back of the MobileBase and tighten the turnscrew.Connecting the CablesConnect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.  Plug the other end of the RS-232 serial cable into the correct port on the host RS-232 device.  The wiring of your cable depends on whether the other device is set up as a DCE (Data Communications Equipment) or DTE (Data Terminal Equipment) device.  The Mobile Base Communication Port is configured as a DCE device.  To communicate with a DTE device such as a computer, use a standard (or straight-through) RS-232 cable.  To communicate with a DCE device, use either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable.
14 - 6 Dolphin® 9500/9550 Mobile Computer User’s GuideYou can make your own cables by following the pin configuration in the chart below.  To do so, you must determine if your host RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE device.Supplying Power to the Dolphin Mobile BaseThe Mobile Base can be powered from a 12 to 48 volt DC source.  Power is connected to the input power connector located on the rear of the Mobile Base.  HHP recommends that you leave the Mobile Base connected to its power source at all times, so that it is always ready to use.HomeBase /Host Port (DCE)IBM AT DB9 (DTE)IBM XT DB25 (DTE)Modem DB25 (DCE)Pin /  Input Signal2   /  (RD) 2 3 23   /  (TD) 3 2 35   /  (SG) 5 7 74   /  (DTR) 4 20 66   /  (DSR) 6 6 207   /  (RTS) 7 4 58   /   (CTS) 8 5 4
Dolphin® 9500/9550 Mobile Computer User’s Guide 14 - 7Configuring the Dolphin TerminalThe Communications Properties must be configured on Dolphin 9500/9550 terminal in order for it to communicate with the Mobile Base.To set Communications Properties:1. Select Start>ActiveSync>Tools>Options.  2. Select the PC Connection tab.3. Check the Enable Synchronization check box.4. Select the appropriate baud rate for connecting to the RS-232 Host Device.  Click OK and close the ActiveSync window on the Dolphin 9500/9550.5. Place the Dolphin in the Mobile Base.Communications Properties
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Dolphin® 9500/9550 Mobile Computer User’s Guide 15 - 115Warranty, Support and ServiceLimited WarrantyHand Held Products, Inc., d/b/a HHP ("HHP") warrants its products to be free from defects in materials and workmanship and to conform to HHP’s published specifications applicable to the products purchased at the time of shipment.  This warranty does not cover any HHP product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than HHP or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by HHP for the product at the time of purchase ("Warranty Period").  Any defective product must be returned (at purchaser’s expense) during the Warranty Period to HHP’s factory or authorized service center for inspection.  No product will be accepted by HHP without a Return Materials Authorization, which may be obtained by contacting HHP.  In the event that the product is returned to HHP or its authorized service center within the Warranty Period and HHP determines to its satisfaction that the product is defective due to defects in materials or workmanship, HHP, at its sole option, will either repair or replace the product without charge, except for return shipping to HHP.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.HHP’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.  IN NO EVENT SHALL HHP BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HHP ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HHP FOR THE PRODUCT.  THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HHP MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES.  SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.The limited duration of the warranty for the Dolphin 9500 and Dolphin 9550 terminals is as described below:• Terminals with an integrated imager are covered by a two-year limited warranty.   The limited duration of the warranty for the Dolphin HomeBase, Mobile Base, Mobile Charger, and QuadCharger is for one year.  The limited duration of the warranty for batteries is one year.  The battery life will be greatly increased when following the specific battery instructions in the user guide.Batteries returned to HHP in this reduced state may or may not be replaced under this warranty.Use only power adapters approved for use by HHP.  Failure to do so may result in improper operation or damage to the unit and will void the warranty.Hand Held Products, Inc. extends these warranties only to the first end-users of the products.  These warranties are non-transferable.How Problems Should Be HandledShould the Dolphin terminal or any of the peripherals prove to be defective within the stated warranty period from the of date of purchase, return the product, as described in the RMA procedures below, and we will, at our option, repair or replace the product, to whatever extent HHP deems necessary to restore the product to proper operating condition, without any charge to you.Return InformationIf you purchased the product from an Authorized HHP Reseller, contact the Reseller with the unit's serial number.  Your Reseller will contact HHP, on your behalf, to arrange for the unit to be serviced.If you purchased the product directly from HHP, or have been instructed by your Reseller to contact HHP directly, call the Customer Services Department in your area to request a Repair Maintenance Authorization (RMA) number.
15 - 2 Dolphin® 9500/9550 Mobile Computer User’s GuideNorth AmericaHHP Corporate OfficesTelephone:  (800) 782-4263, option 3Fax:  (704) 566-9904E-mail:  ProductService@hhp.comCanadaHHP Repair Service available through:National Service CenterTelephone: (800) 500-6421Fax:  (864) 676-4277E-mail:  canada.hhp.repair@nationalservicecenter.comLatin AmericaHHP Latin AmericaTelephone: (941) 263-7600Fax:  (941) 263-9689MexicoHHP Repair Service available through:National Service CenterTelephone: (800) 500-6421Fax:  (864) 676-4277E-mail:  mexico.hhp.repair@nationalservicecenter.comBrazilHHP BrazilTelephone:  +55 (21) 2494-7060Fax:  +55 (21) 2494-5033E-mail: suporte@hhp.com.brEurope, Middle East, and AfricaHHP EuropeTelephone:+ 31 (0) 40 29 01 633Fax: + 31 (0) 40 2901631E-mail: EuroService@hhp.comAsia PacificHHP Asia/PacificTelephone:   +852-2511-3050 Fax:   +852-251-13557E-mail:  chuie@hhp.comYou must have an RMA number to receive service from any of  HHP’s repair facilities.  Failure to obtain an RMA number before shipping your product to this repair facility can delay the processing of your repair request.  When calling for service at any of our repair facilities, please be prepared to give the following information:• ·Product's type and serial number • ·Brief description of problem • ·Dated Proof-of-PurchasePlace the product in its original packaging with a copy of your original invoice and ship the product prepaid to the appropriate address below.  Write the RMA number on the mailing label under the address.
15 - 3 Dolphin® 9500/9550 Mobile Computer User’s GuideIf your equipment is still covered under the initial end-user's product warranty, please notify the Product Services Representative when you call.  Please include a copy of the original invoice in the package to avoid possible service delays.  For your protection, we recommend you insure any equipment being sent to HHP.After repair or replacement of the equipment, HHP will ship the product, at our cost, to your location.  Non-warranty repairs will be returned, at the customer's expense, unless otherwise requested.  Units currently under a service agreement will be shipped per the service agreement.Please make note of the RMA number (if required) before shipping and the product's serial number for future reference.How To Extend Your WarrantyHHP offers a variety of service plans on our hardware products.  These agreements offer continued coverage for your equipment after the initial warranty expires.  For more information, contact your HHP sales representative, customer account representative or the Product Service Marketing Manager or your Authorized Reseller.  Application SupportIf you have a question or problem with your Dolphin terminal or Dolphin peripheral, you can get technical assistance from HHP’s Application Support department.  North and South America:HHPProducts Services Department7510 East Independence Blvd., #100Charlotte, NC 28227-9411Europe, Middle East and Africa:Nijverheidsweg 95627 BT EindhovenThe NetherlandsThe United Kingdom:Dallam CourtDallam Lane WarringtonCheshire WA2 7LTUnited KingdomAsia/Pacific10/F Tung Sun Commercial Centre194-200 Lockhart RoadWanchai, Hong KongJapan OfficeBon Marusan 8F3-5-1 Kanda-JinbochoChiyoda-kuTokyo 101, JapanLatin America Office5117 Castello DriveSuite 1Naples, FL 34103
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Dolphin® 9500/9550 Mobile Computer User’s Guide 16 - 116Appendix A Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards.Windows Keyboard ShortcutsPress ToCTRL + C CopyCTRL + X CutCTRL + V PasteCTRL + Z UndoDELETE DeleteCTRL + RIGHT ARROW Move the insertion point to the beginning of the next word.CTRL + LEFT ARROW Move the insertion point to the beginning of the previous word.CTRL + DOWN ARROW Move the insertion point to the beginning of the next paragraph.CTRL + UP ARROW Move the insertion point to the beginning of the previous paragraph.SHIFT with any of the arrow keys Select more than one item in a window or on the desktop, or select text within a document.CTRL+A Select all.ALT+ENTER View properties for the selected item.ALT+TAB Switch between open items.ALT+ESC Cycle through items in the order they were opened.ALT + Tap on Touch screen Right clickCTRL+ESC Display the Start menu.ALT+Underlined letter in a menu name Display the corresponding menu.Underlined letter in a command name on an open menuCarry out the corresponding command.BACKSPACE View the folder one level up in My Computer or Windows Explorer.ESC Cancel the current task.
Dolphin® 9500/9550 Mobile Computer User’s Guide 16 - 2Using the Modifier KeysThe Dolphin 9500/9550 terminal keyboard features the standard Windows modifier keys, Alt, Ctrl and Shift.  The Shift key only modifies the next key pressed; it must be pressed before each key you wish to make lower case.  For multiple lower case characters, hold the Shift key down with one hand while typing with the other.  Functions of the Alt and Ctrl keys are dependent on the software application in use.There are two additional modifier keys located on the bottom row of the keyboard.  The Red and Blue keys only modify the next key pressed; these keys must be pressed and released before each key you wish to modify to the Blue or Red case.  Use these keys in combination with other keys to type the corresponding color-coded characters and functions.  See the charts below for key combinations that access the functions and special characters using these keys.43-Key Alpha/Numeric KeyboardBlue Key Functions & Characters For 43-Key Alpha/Numeric KeyboardKey Combination Function/Special CharacterDouble tap Blue key Activate/Deactivate Mouse UtilityBlue key +  D - (minus)Blue key +  H _ (underscore)Blue key +  L =Blue key +  P +Blue key +  Q ;Blue key +  R :Blue key +  S *Blue key +  T /Blue key +  U @Blue key +  X \Red Key Functions & Characters For 43-Key Alpha Shifted Numeric KeyboardKey Combination Function/Special CharacterRed key +  ESC Lightens Contrast*Red key +  TAB Darkens Contrast*Red key + SFT Toggles on Caps LockRed key +  Q F1Red key +  R F2Red key +  S F3Red key +  T F4
Dolphin® 9500/9550 Mobile Computer User’s Guide 16 - 3* Exit the mouse utility prior to adjusting the contrast.Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 43-key version of the Dolphin 9500/9550 keyboard.Red key +  U F5Red key +  V F6Red key +  W F7Red key +  X F8Red key +  Y  STARTRed key +  Z INS (insert)Red key +  SP BKSP (backspace)Red key +  BACKLIGHT KEY DEL (delete)Key Combinations Using NUM & SFT KeysKey/Key Combination Function/Special CharacterNUM + SFT + A !NUM + SFT + B @NUM + SFT + C #NUM + SFT + E $NUM + SFT + F %NUM + SFT + G ^NUM + SFT + I &NUM + SFT + J *NUM + SFT + K (NUM + SFT + M >NUM + SFT + N )NUM + SFT + O <Red Key Functions & Characters For 43-Key Alpha Shifted Numeric KeyboardKey Combination Function/Special Character
16 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide35 Key Numeric/Alpha Key Combinations Using Blue & SFT KeysKey/Key Combinations Function/Special CharactersBlue + SFT + T ?Blue + SFT + X |Miscellaneous Key CombinationsKey/Key Combinations Function/Special CharactersNUM + ALT + 3 + 9* ‘NUM + ALT + 3 + 4**Hold the ALT key down as you type in the numbers.“Blue Key Functions & Characters For 35-Key Numeric/Alpha KeyboardKey Combination Function/Special CharacterDouble tap Blue key Activate/Deactivate Mouse UtilityBlue key +  . +Blue key +  , -Blue key +  F1 ;Blue key +  F2 :Blue key +  F3 /Blue key +  F4 \Blue key +  SP _Blue key + DEL @Blue key + 0 (zero) =
Dolphin® 9500/9550 Mobile Computer User’s Guide 16 - 5Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 35-key version of the Dolphin keyboard.56 Key Full Alpha NumericKey Combinations Using ALPHA & SFT KeysKey/Key Combination Function/Special CharacterALPHA + SFT + 1 !ALPHA + SFT + 2 @ALPHA + SFT + 3 #ALPHA + SFT + 4 $ALPHA + SFT + 5 %ALPHA + SFT + 6 ^ALPHA + SFT + 7 &ALPHA + SFT + 8 *ALPHA + SFT + 9 (ALPHA + SFT + 0 )ALPHA + SFT + .  (period) >ALPHA + SFT + , (comma) <Miscellaneous Key CombinationsKey/Key Combinations Function/Special CharactersALT + 3 + 9* ‘ALT + 3 + 4**Hold the ALT key down as you type in the numbers.“Blue Key Functions & Characters For 56-Key Full Alpha Numeric KeyboardKey Combination Function/Special CharacterDouble tap Blue key Activate/Deactivate Mouse UtilityBlue key +  . +
16 - 6 Dolphin® 9500/9550 Mobile Computer User’s GuideBlue key +  , -Blue key +  A ;Blue key + B :Blue key +  C /Blue key +  D \Blue key +  E _Blue key +  F @Red Key Functions & Characters for 56-KeyFull Alpha Numeric KeyboardKey Combination Function/Special CharacterRed key +  ESC Lightens Contrast*Red key +  TAB Darkens Contrast*Red key + SFT Toggles on Caps LockRed key +  A F1Red key +  B F2Red key +  C F3Red key +  D F4Red key +  E F5Red key +  F F6Red key +  G F7Red key +  H F8Red key + I F9Red key + J F10Red key + K F11Red key + L F12Red key + M F13Red key + N F14Red key + O F15Blue Key Functions & Characters For 56-Key Full Alpha Numeric KeyboardKey Combination Function/Special Character
Dolphin® 9500/9550 Mobile Computer User’s Guide 16 - 7* Exit the mouse utility prior to adjusting the contrast.Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 56-key version of the Dolphin keyboard.Red key + P F16Red key + Q F17Red key + R F18Red key + S F19Red key + T F20Red key + U F21Red key + V F22Red key + W F23Red key + X F24Red key + Y ZKey Combinations Using SFT & Number KeysKey/Key Combination Function/Special Character SFT + 1 !SFT + 2 @SFT + 3 #SFT + 4 $SFT + 5 %SFT + 6 ^SFT + 7 &SFT + 8 *SFT + 9 (SFT + 0 )SFT + .  (period) >SFT + , (comma) <Red Key Functions & Characters for 56-KeyFull Alpha Numeric KeyboardKey Combination Function/Special Character
16 - 8 Dolphin® 9500/9550 Mobile Computer User’s GuideMiscellaneous Key CombinationsKey/Key Combinations Function/Special CharactersALT + 3 + 9* ‘ALT + 3 + 4**Hold the ALT key down as you type in the numbers.“
™ 95/9550/UG-02 Rev (a)

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