Honeywell 9500LUP Hand Held PC with GSM 850/1800/1900, WLAN and BT User Manual

Honeywell International Inc Hand Held PC with GSM 850/1800/1900, WLAN and BT

Contents

User Manual Part 1

™ User’s Guide - Preliminary Rev (d) 12/22/04Dolphin® 9500 Series Mobile Computer Windows Mobile™ Software for Pocket PCs 2003
DisclaimerHand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.© 2004 Hand Held Products, Inc. All rights reserved.Web Address: www.handheld.comTrademarksDolphin, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.Windows Mobile, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.Intel is a registered trademark of Intel Corporation. Chapter 7 (pages 7-1–7-11) contains copyrighted information from SyChip, Inc.Chapter 7 (pages 7-12–7-25) contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered trademarks of Meetinghouse.Chapter 8 is copyrighted information used by permission from Bluetooth SIG, Inc. The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hand Held Products. Chapter 9 (9-3–9-15 and 9-17–9-22) contains information with permission from INTRINSYC Software, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 iiiTable of ContentsChapter 1 - IntroductionRequired Safety Labels................................................................................................................. 1-2Dolphin 9500 Series Batch Terminal............................................................................................ 1-3Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals .................................. 1-3Dolphin 9500 Series WLAN (802.11b) or WPAN (Bluetooth) Radio .................................. 1-4Dolphin 9500 WWAN (GSM) Radio..................................................................................... 1-6FCC Compliance........................................................................................................................... 1-7Dolphin 9500 Series Batch Terminal..................................................................................... 1-7Dolphin 9500 Series RF Terminal with 802.11b, Bluetooth, and/or GSM MC-45 or MC-46 Radios1-7Canadian Compliance Dolphin 9500 Series RF Terminal with 802.11b, Bluetooth, and/or GSM MC-45 ............... 1-7RF, Regulatory, and Safety Agency Approvals for 802.11b and Bluetooth ......................... 1-8RF, Regulatory, and Safety Agency Approvals for GSM MC-45 ......................................... 1-8RF, Regulatory, and Safety Agency Approvals for GSM MC-46 ......................................... 1-8Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance Statement.................. 1-8Dolphin 9500 Terminal GSM MC-45 R&TTE Compliance Statement................................. 1-9Pacemakers, Hearing Aids and Other Electrically Powered Devices........................................... 1-9Microwaves................................................................................................................................... 1-9Care and Cleaning of Dolphin 9500 Series Terminals ................................................................. 1-9Chapter 2 - Getting StartedOverview....................................................................................................................................... 2-1Dolphin 9500 Series Terminals .................................................................................................... 2-2Dolphin 9500 Series Models and Options .................................................................................... 2-2Dolphin 9500 Series Peripherals................................................................................................... 2-3Dolphin 9500 Series Accessories.................................................................................................. 2-4Image Engine Options................................................................................................................... 2-5Dolphin 9500 and Dolphin 9550 Terminals........................................................................... 2-5Dolphin 9501 and Dolphin 9551 Terminals........................................................................... 2-5Bar Code Symbologies Supported ........................................................................................ 2-6Using the Dolphin 9500 Series for the First Time........................................................................ 2-7Charging with Dolphin Peripherals........................................................................................ 2-8Resetting the Terminal................................................................................................................ 2-11Soft Reset (Warm Boot)....................................................................................................... 2-11Hard Reset (Cold Boot)........................................................................................................ 2-11Suspend Mode............................................................................................................................. 2-11Chapter 3 - Dolphin 9500 Series Hardware OverviewSystem Features ............................................................................................................................ 3-1Front Panel Features ..................................................................................................................... 3-2Back Panel Features...................................................................................................................... 3-4Dolphin 9500.......................................................................................................................... 3-4Dolphin 9550.......................................................................................................................... 3-6Dolphin 9501 and Dolphin 9551............................................................................................ 3-7Side Panel Features....................................................................................................................... 3-8
iv Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Bottom Panel Features .................................................................................................................. 3-9Mechanical Connector............................................................................................................3-9Batteries ...................................................................................................................................... 3-10Main Battery Pack................................................................................................................ 3-10Internal Backup Battery........................................................................................................ 3-10Managing Battery Power...................................................................................................... 3-11Default Critical and Low Battery Points .............................................................................. 3-11Checking Battery Power....................................................................................................... 3-12Storing Batteries................................................................................................................... 3-12Guidelines for Battery Use and Disposal ............................................................................. 3-12Dolphin 9500 Series Technical Specifications ........................................................................... 3-13Chapter 4 - Using Dolphin 9500 Series Mobile ComputersEntering Data ................................................................................................................................ 4-1....................................................................................................................................................... 4-1Today Screen ................................................................................................................................ 4-2Navigation Bar.............................................................................................................................. 4-2Pop-Up Menus .............................................................................................................................. 4-3Selecting Programs ....................................................................................................................... 4-3Using the Image Engine................................................................................................................ 4-4Decoding ................................................................................................................................ 4-4Capturing Images ................................................................................................................... 4-6Using the Keyboards..................................................................................................................... 4-8Using the Function Keys ........................................................................................................ 4-9Using the Navigation Keys..................................................................................................... 4-9Using the Modifier Keys ...................................................................................................... 4-1035-Key Numeric/Alpha Keyboard ....................................................................................... 4-1043-Key Alpha/Numeric Keyboard ....................................................................................... 4-1156-Key Full Alpha/Numeric Keyboard................................................................................ 4-12Key Combinations................................................................................................................4-12Adjusting the Backlight .............................................................................................................. 4-13Color Display ....................................................................................................................... 4-13Monochrome Display........................................................................................................... 4-13Communication Media Options.................................................................................................. 4-15Radio Options ............................................................................................................................. 4-16Available Radio Combinations ............................................................................................ 4-16Radio Driver Installation...................................................................................................... 4-16The Radio Manager.............................................................................................................. 4-16Powering Up a Radio ........................................................................................................... 4-17Using the Soft Input Panel (SIP)................................................................................................. 4-18Input Panel Options.............................................................................................................. 4-19Writing on the Screen ................................................................................................................. 4-20Drawing on the Screen................................................................................................................ 4-21Status Icons ................................................................................................................................. 4-22Notifications................................................................................................................................ 4-22Finding and Organizing Information .......................................................................................... 4-23Chapter 5 - Settings
v Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Overview....................................................................................................................................... 5-1Personal Tab.................................................................................................................................. 5-2Modifying the Start Menu ...................................................................................................... 5-3Headset Control...................................................................................................................... 5-5System Tab.................................................................................................................................... 5-6About...................................................................................................................................... 5-6Backlight ................................................................................................................................ 5-6ClearType Tuner..................................................................................................................... 5-7Clock ...................................................................................................................................... 5-7CPU Speed ............................................................................................................................. 5-7Memory .................................................................................................................................. 5-8Power.................................................................................................................................... 5-10Regional Settings.................................................................................................................. 5-12Remove Programs ................................................................................................................ 5-13Screen ................................................................................................................................... 5-14uPhone Settings .................................................................................................................... 5-14Connections Tab ......................................................................................................................... 5-15Server-Assigned IP Addresses ............................................................................................. 5-15Zero-Config Wi-Fi ...............................................................................................................5-15Creating a Wireless Network Connection............................................................................ 5-15Accessing the Connections Manager ................................................................................... 5-16Creating an External Modem Connection to an ISP ............................................................ 5-16Creating an External Modem Connection to Your Work..................................................... 5-19Establishing Dialing Rules ................................................................................................... 5-23Configuring Network Cards ................................................................................................. 5-25Chapter 6 - CommunicationsOverview....................................................................................................................................... 6-1Connecting.............................................................................................................................. 6-1Installing Additional Software ............................................................................................... 6-1Using ActiveSync ......................................................................................................................... 6-2Additional Capabilities........................................................................................................... 6-2Requirements.......................................................................................................................... 6-2Setting Up Your Desktop Computer ...................................................................................... 6-2Synchronizing from Your Desktop Computer ....................................................................... 6-2Synchronizing from the Terminal .......................................................................................... 6-3Exploring Your Terminal from the Desktop Computer ......................................................... 6-4Adding Programs to the Terminal Using ActiveSync............................................................ 6-4Using Infrared ............................................................................................................................... 6-6Verify That the IrDA Port is Enabled .................................................................................... 6-6IrDA Port Location on the Terminal ...................................................................................... 6-6Verify That Beam Settings Are Set to Receive...................................................................... 6-7Sending Information............................................................................................................... 6-7Receiving Information............................................................................................................ 6-7Troubleshooting...................................................................................................................... 6-8Using an ISP ................................................................................................................................. 6-9Adding Programs Directly from the Internet ......................................................................... 6-9
vi Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Chapter 7 - Wireless LAN Communications with 802.11bOverview....................................................................................................................................... 7-1Powering Up the 802.11b Radio Driver................................................................................. 7-1Configuration Utilities............................................................................................................ 7-1802.11b Settings............................................................................................................................ 7-2Status Tab............................................................................................................................... 7-3Config Tab.............................................................................................................................. 7-5Advanced Tab......................................................................................................................... 7-9About Tab............................................................................................................................. 7-10The Status Icon .................................................................................................................... 7-11802.11b Wireless Security Supplement ...................................................................................... 7-12Required Network Configuration Information Worksheets................................................. 7-13Opening the Client................................................................................................................ 7-17The Main Screen .................................................................................................................. 7-18Configuring the Client..........................................................................................................7-22Logging ................................................................................................................................ 7-34Installing Certificates with CertAdd..................................................................................... 7-35Advice and Workarounds..................................................................................................... 7-36Chapter 8 - Wireless PAN Communications with BluetoothOverview....................................................................................................................................... 8-1Powering Up the Bluetooth Radio Driver .............................................................................. 8-1Setting Up Your Bluetooth Card............................................................................................ 8-1Assign COM Ports ........................................................................................................................ 8-2Discover Bluetooth Device(s)....................................................................................................... 8-3Bond With Discovered Device(s)........................................................................................... 8-3View Device Properties..........................................................................................................8-5Set Up Your Favorite Device ................................................................................................. 8-6Change Views......................................................................................................................... 8-6Delete a Device From the Folder ........................................................................................... 8-7Turn Radio Transmitter ON/OFF ................................................................................................. 8-8Bluetooth ActiveSync ................................................................................................................... 8-9Bluetooth LAN Access ............................................................................................................... 8-11OBEX.......................................................................................................................................... 8-14Exchange Business Cards..................................................................................................... 8-14Send a Contact...................................................................................................................... 8-15Send a File............................................................................................................................ 8-16Browse Remote Device........................................................................................................ 8-18 Receive Contact or File ....................................................................................................... 8-22Enable File Sharing .............................................................................................................. 8-23Using the Dialer .......................................................................................................................... 8-24Get Connected Wizard................................................................................................................ 8-26Dial Up to Your Network ........................................................................................................... 8-29Chapter 9 - Wireless WAN Communications with GSM/GPRS
vii Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Overview....................................................................................................................................... 9-1Powering Up the GSM/GPRS Radio Driver .......................................................................... 9-1Tri-Band Antenna................................................................................................................... 9-1SIM Card Installation.................................................................................................................... 9-2Using uPhone................................................................................................................................ 9-3Using the Dialler........................................................................................................................... 9-6Making a Call ......................................................................................................................... 9-6Receiving a Call ..................................................................................................................... 9-7Ending a Call.......................................................................................................................... 9-8Keyboard Combinations for Calls.......................................................................................... 9-8Call Waiting ........................................................................................................................... 9-8Making Conference Calls....................................................................................................... 9-9Touchtones ............................................................................................................................. 9-9Volume Control...................................................................................................................... 9-9Phonebook............................................................................................................................ 9-10Tools Menu........................................................................................................................... 9-11Settings Menu....................................................................................................................... 9-11Audio Modes............................................................................................................................... 9-12Handset................................................................................................................................. 9-12Headset ................................................................................................................................. 9-12Hands-Free ........................................................................................................................... 9-12Ringtone Configuration .............................................................................................................. 9-12Call Log ...................................................................................................................................... 9-13SMS Manager ............................................................................................................................. 9-15Opening the SMS Manager .................................................................................................. 9-15Sending an SMS Message .................................................................................................... 9-17Icons at the Top of the Screen.............................................................................................. 9-17Online Help................................................................................................................................. 9-18uPhone Configuration ................................................................................................................. 9-18Accessing.............................................................................................................................. 9-18Requirements........................................................................................................................ 9-18General Tab .......................................................................................................................... 9-19Network Tab......................................................................................................................... 9-20Divert Tab............................................................................................................................. 9-20Bar Tab................................................................................................................................. 9-21GPRS Settings............................................................................................................................. 9-22To Select Pre-Configured GPRS Settings............................................................................ 9-22To Add a GPRS Setting........................................................................................................ 9-23GPRS Connection.................................................................................................................9-23Establishing GPRS Internet Settings.................................................................................... 9-24Requirements........................................................................................................................ 9-24Chapter 10 - ApplicationsCalendar ...................................................................................................................................... 10-1Contacts....................................................................................................................................... 10-3Tasks ........................................................................................................................................... 10-5Notes ........................................................................................................................................... 10-7Inbox ........................................................................................................................................... 10-7
viii Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Pocket Internet Explorer ........................................................................................................... 10-10Pocket Word.............................................................................................................................. 10-13Pocket Excel.............................................................................................................................. 10-15Windows Media Player for Pocket PC ..................................................................................... 10-17MSN Messenger........................................................................................................................ 10-18Pictures...................................................................................................................................... 10-19Chapter 11 - Dolphin 9501 and Dolphin 9551Overview..................................................................................................................................... 11-1Laser Engine Options.................................................................................................................. 11-1Radio Options ............................................................................................................................. 11-2Keyboard Options ....................................................................................................................... 11-2Peripherals and Accessories........................................................................................................ 11-2Front Panel Features ................................................................................................................... 11-2Dolphin 9551 .............................................................................................................................. 11-3Side Panel............................................................................................................................. 11-3Back Panel............................................................................................................................ 11-4Dolphin 9501 .............................................................................................................................. 11-5Side Panel............................................................................................................................. 11-5Back Panel............................................................................................................................ 11-6Hand Strap and Stylus .......................................................................................................... 11-7Bottom Panel Features ................................................................................................................ 11-7Chapter 12 - Dolphin 9500 Series HomeBaseOverview..................................................................................................................................... 12-1Dolphin 9500 Series HomeBase Parts and Functions................................................................. 12-2Front Panel .......................................................................................................................... 12-2Rear Panel ............................................................................................................................ 12-3Powering the HomeBase............................................................................................................. 12-4HomeBase Serial Connector....................................................................................................... 12-4Charging the Main Battery.......................................................................................................... 12-5To Power a Terminal and Charge its Main Battery.............................................................. 12-5Charging a Spare Battery in the Auxiliary Battery Well...................................................... 12-5Communications ......................................................................................................................... 12-5Setting up the HomeBase for USB Communication............................................................ 12-6Communicating with the Dolphin 9500 Series Terminal..................................................... 12-8Setting up the HomeBase for RS-232 Communications...................................................... 12-8Mounting the HomeBase .......................................................................................................... 12-10Desk Mounting................................................................................................................... 12-11Wall Mounting ................................................................................................................... 12-12Chapter 13 - Dolphin 9500 Series Mobile BaseOverview..................................................................................................................................... 13-1Mobile Base Parts and Functions................................................................................................ 13-2Front Panel ........................................................................................................................... 13-2Bottom Panel ........................................................................................................................ 13-3Powering the Dolphin Terminal.................................................................................................. 13-4
ix Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Charging the Dolphin Terminal.................................................................................................. 13-4Installing the Dolphin Mobile Base ............................................................................................ 13-5Mounting the Mobile Base................................................................................................... 13-5Powering the Dolphin Mobile Base ..................................................................................... 13-6Setting the Mobile Base Up for Communications ...................................................................... 13-7Connecting the Cables.......................................................................................................... 13-7Mobile Base Serial Connector.............................................................................................. 13-8Configuring the Terminal for ActiveSync Communications ............................................... 13-8Chapter 14 - Dolphin 9500 Series ChargeBaseOverview..................................................................................................................................... 14-1Dolphin ChargeBase Parts and Functions................................................................................... 14-2Front Panel ........................................................................................................................... 14-2Back Panel............................................................................................................................ 14-2Power Supply ....................................................................................................................... 14-3Supplying Power to the ChargeBase........................................................................................... 14-3Inserting and Removing Terminals............................................................................................. 14-4Charging Terminals in the ChargeBase ...................................................................................... 14-4Mounting the ChargeBase........................................................................................................... 14-5Bottom Panel ........................................................................................................................ 14-5Using the DIN Rail............................................................................................................... 14-6Using the Wall Mount Kit.................................................................................................... 14-7Chapter 15 - Dolphin 9500 Series QuadChargerOverview..................................................................................................................................... 15-1Dolphin QuadCharger Parts and Functions ................................................................................ 15-1Top Panel ............................................................................................................................. 15-1Back Panel............................................................................................................................ 15-2Supplying Power to the QuadCharger ........................................................................................ 15-3Inserting and Removing Battery Packs....................................................................................... 15-3Charging Batteries in the QuadCharger...................................................................................... 15-3Using the Battery Analyzer......................................................................................................... 15-4Mounting the QuadCharger ........................................................................................................ 15-5Troubleshooting .......................................................................................................................... 15-6Chapter 16 - Service, Support, and WarrantyReturn Information...................................................................................................................... 16-1Technical Assistance................................................................................................................... 16-2Limited Warranty........................................................................................................................ 16-3 Appendix A - Keyboard Combinations 1General Windows Keyboard Shortcuts........................................................................................ A-143-Key Alpha/Numeric Keyboard ............................................................................................ A-2Blue Key Combinations ....................................................................................................... A-2Red Key Combinations ........................................................................................................ A-3Num Lock Key Combinations............................................................................................... A-3
x Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/0435-Key Numeric/Alpha Keyboard............................................................................................... A-4Blue Key Combinations ....................................................................................................... A-4Alpha Mode Key Combinations............................................................................................ A-556-Key Full Alpha/Numeric ........................................................................................................ A-6Blue Key Combinations ....................................................................................................... A-6Red Key Combinations ........................................................................................................ A-7SFT Key Combinations ........................................................................................................ A-8Com Port Assignment Table ....................................................................................................... A-9
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 1 - 1Congratulations on the purchase of your Dolphin 9500 Series mobile computer! You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities. The Dolphin 9500 Series consists of the following terminals:Dolphin 9500 For details, see Dolphin 9500 on page 3-4.Dolphin 9550 For details, see Dolphin 9550 on page 3-6.Dolphin 9501 For details, see Dolphin 9501 on page 11-5.Dolphin 9551 For details, see Dolphin 9551 on page 11-3.Ergonomics The patented shape of the Dolphin 9500 fits into either hand comfortably with major function keys that are easy to access. The adjustable hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistol-grip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use. Rugged DesignDolphin 9500 Series terminals are the most durable mobile computers on the market. Their rugged design can withstand repeated five-foot drops onto a concrete floor, extreme temperatures, and high humidity, moisture, and dust conditions. The terminals are independently tested to meet IP64 specifications.Mobile Computing Features• Low-power, high-resolution digital image engine for omni-directional and auto-discrimination decoding of most bar code symbologies; see Bar Code Symbologies Supported on page 2-6.• Co-located and integrated 802.11b, GSM/GPRS, and Bluetooth™ wireless radios for real-time data collection applications• Intel® X-Scale 400MHz RISC microprocessor for fast processing• Microsoft Windows Mobile 2003 Software for Pocket PC platform - easily programmable with standard programming tools• 64 MB RAM and 32 MB Flash memory configuration for ample and secure data storage• Secure Digital (SD) memory interface enables additional memory installationAdditional Features• Long-lasting Lithium Ion (Li-ion) batteries• Large, easy-to-read 1/4 VGA (240 x 320) color or monochrome backlit touch screen that can display text or graphics • Three keyboard options: 43-key alpha/numeric, 35-key numeric/alpha, and 56-key full alpha/numeric • Industrial-grade connector that supports serial and USB communications, as well as power in and out• Full suite of compatible peripheral devices• Decoding of stacked linear and matrix codes with Optical Character Recognition (OCR) functionality• Digital picture capability• Audio jack for headset use• IrDA port for fast infrared communications• Speaker and microphone for advanced audio functionalityApplication Development Tools• Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0• Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET)• Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.NET 2003This User’s GuideThe Dolphin 9500 Series Mobile Computer User’s Guide provides you with the information you need to make the most of your Dolphin terminal. 1Introduction
1 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Required Safety LabelsDolphin 9500 Series mobile computer meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.LocationSafety labels appear on the back panel of both terminals. On Dolphin 9500 terminals, the required information is contained in the label. On Dolphin 9550 and Dolphin 9551 terminals, safety information is embedded in the plastic. Dolphin 9500 Dolphin 9550Dolphin 9501 Dolphin 9551 Embedded Safety Information TextThe Dolphin 9501, Dolphin 9550, and Dolphin 9551 have safety information embedded in the plastic. Regardless of the location on the terminal, this information is as follows:Laser Safety Label TextDolphin 9501 and the Dolphin 9551: Dolphin 9500 and Dolphin 9550 with IT4100SF/SR ImagerSafety and radio label Laser safety label Safety information embedded in the plasticSafety label Laser safety labelLaser safety and radio label Safety information embedded in the plasticLaser safety and radio label Safety information embedded in the plastic FOR HOME OR OFFICE USE Tested to Comply With FCC Standards This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de laClasse B est conforme a la norme NMB-003 du Canada.No user serviceable parts. Opening voids warrantyUS and foreign patents pending.Made in USA of US & imported parts.Complies with 21 CFR 1040.10 and 1040.11 except for deviationspurs uant to L as er Notic e No. 50, dated J uly 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS2LASERPRODUCTLASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 645 to 660nME N60825 -1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTComplies with 21 CFR 1040.10 and 1040.11except for deviations pursuant to LaserNotice No. 50, dated July 26, 2001.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 1 - 3Dolphin 9500 Series Batch Terminal The following are the required safety labels for batch terminals that appear on the back panel: Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.For further information, please contact:Hand Held Products, Inc.Nijverheidsweg 95627 BT EindhovenThe NetherlandsHand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.Dolphin 9500 Dolphin 9550Dolphin 9501 Dolphin 9551Parameter SpecificationU.S.ACanadaEuropean CommunityFCC Part 15, Class BICES-003EN 55022 (CISPR 22) Class BEN60950EN60825-1EN55024:1998Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.N10410Hand Held Products, Inc.Skaneateles Falls, NYMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.www.handheld.comN10410Hand Held Products, Inc. www.handheld.comN10410Hand Held Products, Inc.www.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviationspursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTN10410Hand Held Products, Inc.www.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviationspursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCT
1 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Dolphin 9500 Series WLAN (802.11b) or WPAN (Bluetooth) RadioDolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). 802.11bThe following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.11b radio: Dolphin 9500 Dolphin 9550Dolphin 9501 Dolphin 9551N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.handheld.comMade in USA of US &imported parts.No user serviceable parts.Opening Voids Warranty.0681!Canada: 1693B9503FCC ID: HD5950003Canada: 1693B9503FCC ID: HD5950003!0681N10410Hand Held Products, Inc.www.handheld.comCanada: 1693B9503FCC ID: HD59500030681!N10410Hand Held Products, Inc. www.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTCanada: 1693B9503FCC ID: HD59500030681!N10410Hand Held Products, Inc. www.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCT
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 1 - 5BluetoothThe following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with a Bluetooth radio: 802.11b and BluetoothThe following is the required safety label that appears on the back panel of the RF terminals equipped with an 802.11b and a Bluetooth radio combination: Dolphin 9500 Dolphin 9550Dolphin 9501 Dolphin 9551Dolphin 9500 Dolphin 9550Dolphin 9501 Dolphin 9551N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with CanadianFOR HOME OR OFFICE USEICES-003. Cet appariel numerique de la Classe B est conforme a lanorme NMB-003 du Canada.Hand Held Products, Inc.Made in USA of US & imported parts.No user serviceable parts. Opening Voids Warranty.0681!Canada: 1693B9504Contains Socket Radio FCC ID: LUBBTM-1www.handheld.comCanada: 1693B9504FCC ID: LUBBTM-1Socket Radio!0681N10410Hand Held Products, Inc.www.handheld.com0681!N10410Canada: 1693B9504Socket Radio FCC ID: LUBBTM-1Hand Held Products, Inc.Skaneateles Falls, NYwww.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCT0681!N10410Canada: 1693B9504Socket Radio FCC ID: LUBBTM-1Hand Held Products, Inc.Skaneateles Falls, NYwww.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTN10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening VoidsWarranty.0681!Canada: 1693B9506FCC ID: HD5950006www.handheld.comCanada: 1693B9506FCC ID: HD5950006!0681N10410 Hand Held Products, Inc.www.handheld.com0681!N10410Hand Held Products, Inc.Skaneateles Falls, NYwww.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTCanada: 1693B9506FCC ID: HD59500060681!N10410Hand Held Products, Inc.Skaneateles Falls, NYwww.handheld.comComplies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMEN60825- 1 : 1994 + A11 + A2CLASS 2 LASER PRODUCTCanada: 1693B9506FCC ID: HD5950006
1 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Dolphin 9500 WWAN (GSM) RadioDolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).Note: The Dolphin 9500 model is the only terminal in the Dolphin 9500 Series that can be equipped with a GSM/GPRS radio for WWAN functionality. If the Dolphin 9500 terminal contains a GSM and 802.11b radio, the GSM and 802.11b radios cannot transmit simultaneously. GSMThe following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM radio: GSM and 802.11bThe following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and 802.11b radio combination:GSM and BluetoothThe following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and Bluetooth radio combination: GSM MC-45, Bluetooth, and 802.11bThe following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM, Bluetooth, and 802.11b radio combination:GSM MC-46, Bluetooth, and 802.11bFCC ID: HD59500LUPN10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.handheld.comMade in USA of US &imported parts.No user serviceable parts.Opening Voids Warranty.0168Canada: 1693B9505FCC ID: HD5950005N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc. www.hhp.comMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.0168!Canada: 1693B9507FCC ID: HD5950007N10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening VoidsWarranty.0168!Canada: 1693B9508FCC ID: HD5950008www.handheld.comN10410Tested to Comply With FCC StandardsThis Class B Digital apparatus complies withFOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.Made in USAof US &imported parts.No userserviceableparts.Opening VoidsWarranty.0168!Canada: 1693B9509FCC ID: HD5950009www.handheld.com
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 1 - 7FCC Compliance Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality.Dolphin 9500 Series Batch TerminalDolphin 9500 Series Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.Dolphin 9500 Series RF Terminal with 802.11b, Bluetooth, and/or GSM MC-45 or MC-46 RadiosThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Note: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios.This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body-worn operation, do not use accessories that contain metallic components other than specified by the manufacturer. Canadian Compliance Dolphin 9500 Series RF Terminal with 802.11b, Bluetooth, and/or GSM MC-45This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.!
1 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04RF, Regulatory, and Safety Agency Approvals for 802.11b and Bluetooth RF, Regulatory, and Safety Agency Approvals for GSM MC-45RF, Regulatory, and Safety Agency Approvals for GSM MC-46Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance StatementDolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC.The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:PAN European Frequency Range: 2.402 - 2.480 GHzRestrictions in France are as follows: • Indoor use - Maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz • Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band.Parameter SpecificationRF ApprovalsU.S.ACanada FCC Part 15.247RSS 210 Parameter SpecificationRF ApprovalsU.S.ACanada FCC Part 24RSS 133Parameter SpecificationRF ApprovalsU.S.A FCC Part 24Parameter SpecificationR&TTE EN 300 328-2:2000EN 301 489-1 (2002-08)EN 301 489-17 (2002-08)EN 60950:2000EN 50361:2001
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 1 - 9Dolphin 9500 Terminal GSM MC-45 R&TTE Compliance StatementNote: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios.The Hand Held Products Dolphin 9500RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:Pacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification. MicrowavesThe radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.Care and Cleaning of Dolphin 9500 Series TerminalsWhen needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.Parameter SpecificationR&TTE E N 3 0 1 5 1 1 : 2 0 0 0 E N 3 0 1 4 8 9 - 1 ( 2 0 0 2 - 0 8 ) EN 301 489-7 (2002-08)EN 60950:2000EN 50361:2001
1 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 1Getting StartedOverviewDolphin 9500 Series terminals are Windows Mobile-based with a unique, ergonomic shape designed for single-handed use and 64 MB RAM and 32 MB non-volatile Flash memory. To install additional memory, you can use the Secure Digital (SD) memory interface. The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications up to 12 Mbps. The IrDA port enables you to exchange data with IrDA compliant devices, such as portable printers. For additional functionality, an integrated digital imager is available for imaging and decoding. Operating SystemThe Dolphin 9500 Series is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing that is built for Windows Mobile-based Pocket PCs.The Dolphin 9500 Series is available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement. Data Input OptionsThere are three keyboard options and a 240 x 320 pixel, backlit 1/4 VGA display available in color or monochrome. Image OptionsThe Dolphin 9500 Series contains an integrated imager that can take digital images of damaged packages and recipient signatures, for example, in addition to decoding standard linear and two-dimensional symbologies. Adapting the Dolphin to Your EnvironmentDolphin 9500 Series terminals comprise one element of an enterprise data collection system that includes various models, peripherals, and accessories that you can combine to suit your exact needs. 2
2 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Dolphin 9500 Series Terminals There are four terminals in the Dolphin 9500 Series: Dolphin 9500 The Dolphin 9500 terminal offers an ergonomic form factor and is the only terminal of the series that can be configured with a GSM radio. For details, see Dolphin 9500 on page 3-4.Dolphin 9550 The Dolphin 9550 terminal provides an integrated pistol grip handle for high-volume scanning applications. For details, see Dolphin 9550 on page 3-6.Dolphin 9501 The Dolphin 9501 terminal offers the same flashlight form factor as the Dolphin 9500 with the added functionality of a laser scanner. For details, see Dolphin 9501 on page 11-5.Dolphin 9551 The Dolphin 9551 terminal offers the same convenience of the integrated pistol-grip handle with the added functionality of a laser scanner. For details, see Dolphin 9551 on page 11-3.All models can be configured with the available options, except for GSM. Only the Dolphin 9500 terminal can be equipped with a GSM radio.Dolphin 9500 Series Models and OptionsDolphin 9500 Series Batch These terminals are optimal for fast, effective batch processing.Dolphin 9500 Series WLAN (802.11b)These terminals integrate the functionality of the Batch terminals with an integrated, IEEE 802.11b direct sequence radio that enable communication with a host computer through a wireless local area network (WLAN).Dolphin 9500 Series WPAN (Bluetooth)These terminals allow Bluetooth communications to Bluetooth enabled devices such as printers, mobile phones, access points, Bluetooth-enabled PCs, etc. Dolphin 9500 Series WWAN (GSM/GPRS)These terminals feature all the benefits of the Dolphin 9500 Series with the additional capabilities of GSM/GPRS technology.Note: The Dolphin 9500 is the only one of the Dolphin 9500 Series that supports GSM/GPRS.Dolphin 9500 Series WLAN and WPAN (802.11b and Bluetooth)These terminals feature co-located 802.11b and Bluetooth radios, which means that your terminal contains the capabilities of both radios. You can operate the radios simultaneously or switch between them.Dolphin 9500 Series WWAN and WLAN (GSM/GPRS and 802.11b) These terminals feature the functionality of both GSM/GPRS and 802.11b radio and network technologies.Dolphin 9500 Series WWAN and WPAN (GSM/GPRS and Bluetooth) These terminals features the functionality of both GSM/GPRS and Bluetooth radio and network technologies.Dolphin 9500 Series WWAN, WLAN, and WPAN (GSM/GPRS, 802.11b, and Bluetooth) These terminals feature the functionality of GSM/GPRS, 802.11b, and Bluetooth radio and network technologies.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 3Dolphin 9500 Series Peripherals Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities. Dolphin HomeBase™The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours. In addition, the HomeBase contains an auxiliary battery well that charges a spare Li-ion battery. For more information, see Dolphin 9500 Series HomeBase on page 12-1.Dolphin Mobile Base™The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter or power cable to adapt it to your environment. When a terminal is seated in the Mobile Base, its main battery pack charges in less that four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners.For more information, see Dolphin 9500 Series Mobile Base on page 13-1.Dolphin ChargeBaseThe Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot.For more information, see Dolphin 9500 Series ChargeBase on page 14-1.Dolphin Net BaseThe Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Ethernet communication occurs via statically and dynamically-assigned IP addresses. For more information about the Dolphin Net Base, please consult the Dolphin 9500 Series Net Base Quick Start Guide. Dolphin QuadCharger™ The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs. It can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.For more information, see Dolphin 9500 Series QuadCharger on page 15-1.
2 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Dolphin 9500 Series AccessoriesEach of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities.Dolphin Mobile Charger The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. The cable powers the terminal and charges its main battery in less than four hours. Intelligent battery technology on-board the terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low-cost charging solution for in-transit mobile applications.Dolphin Mobile MountThe Dolphin Mobile Mount, which holds a Dolphin 9500 terminal securely in place inside a vehicle, is an ideal, low-cost alternative to the Dolphin Mobile Base when communications are not required. When used in conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting and charging solution for in-transit applications. The entire kit includes the Dolphin Mobile Mount and adjustable vehicle mounting bracket.Charging/Communication CablesDolphin charging/communication cable kits are an all-in-one solution for mobile applications. Each cable kit powers the terminal, charges its main battery, and communicates with host or peripheral devices without the need for a cradle. Cable kits can support RS-232 or USB communications and are available with U.K. or European power cords.Protective HolsterHolsters provide convenient storage for terminals and protect them from damage in mobile environments. Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and a belt loop to secure the holster to a belt.Protective EnclosureProtective enclosures help seal and protect terminals from damage while providing full access to all terminal parts and features. Dolphin 9500 Series enclosures feature a swivel clip on the back that enables you to secure the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.Stylus KitsThere are two Dolphin 9500 stylus kits: one contains three styli and the other includes additional coiled tethers to secure the stylus to the terminal, which helps prevent loss. The Dolphin 9550 kit contains loops you can attach to the end of each stylus for easy access to the stylus stored in the pistol grip of the Dolphin 9550.Li-ion Battery Pack The 7.4v, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin 9500 Series terminals.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 5Image Engine Options Dolphin 9500 and Dolphin 9550 TerminalsDolphin 9500 and Dolphin 9550 terminals can be equipped with one of the following image engines: Note: The IT4300SR image engine contains a high-visibility aimer that projects aiming brackets around the bar code or image preview for maximum viewability. For details, see IT4300SF and IT4300SR with High-Vis Laser Aimer on page 4-5 and page 4-7.For more information, see Using the Image Engine on page 4-4.Dolphin 9501 and Dolphin 9551 Terminals Dolphin 9501 and Dolphin 9551 terminals can be equipped with one of three laser engines. For details, see Laser Engine Options on page 11-1.IMAGETEAM™ 4100 Standard Range (IT4100SR) IMAGETEAM™ 4300 Standard Range (IT4300SR)Code 8 mil Linear 10 mil PDF417 13 mil UPC 15 mil PDF417 15 mil Data Matrix 35 mil MaxiCodeWorking Range (.020cm) (.025cm) (.033cm) (.038cm) (.038cm) (.089cm)Near 3.4 in. (8.6cm) 3 in. (7.6cm) 2.4 in. (6.1cm) 3.4 in. (8.6cm) 3.6 in. (9.1cm) 1.9 in. (4.8cm)Far 7.5 in. (19cm) 8.9 in. (22.6cm) 12.4 in. (31.5cm) 11.1 in. (28.2cm) 6.4 in. (16.2cm) 12.9 in. (32.7cm)IMAGETEAM™ 4100 Smart Focus (IT4100SF) IMAGETEAM™ 4300 Smart Focus (IT4300SF)Code 6.6 mil PDF417 7.5 mil Linear 10 mil Linear 13 mil UPC 10 mil PDF417 15 mil Data MatrixWorking Range (.017cm) (.019cm) (.025cm) (.033cm) (.025cm) (.038cm)Near 2.7 in. (6.8cm) 2.4 in. (6.1cm) 2.1 in. (5.3cm) 2.2 in. (5.6cm) 2.1 in. (5.3cm) 2.2 in. (5.6cm)Far 5.9 in. (14.9cm) 6.4 in. (16.2cm) 7.5 in. (19cm) 8.8 in. (22.3cm) 7.5 in. (19cm) 5.9 in. (14.9cm)IMAGETEAM™ 4100 High Density (IT4100HD)Code 4 mil Linear 5 mil Linear 6.6 mil PDF417 9 mil Data Matrix 10 mil Data Matrix 10 mil QRWorking Range (.010cm) (.013cm) (.017cm) (.023cm) (.025cm) (.025cm)Near 2.5 in. (6.4cm) 2.3 in. (5.8cm) 2 in. (5.1cm) 2.7 in. (6.8cm) 2.4 in. (6.1cm) 2.3 in. (5.8cm)Far 3.5 in. (8.8cm) 4.2 in. (10.6cm) 4.9 in. (12.4cm) 3.7 in. (9.4cm) 4 in. (10.1cm) 3.4 in. (8.6cm)
2 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Bar Code Symbologies Supported Symbology type Symbologies supported1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode RSS Straight 2 of 5 IATA Straight 2 of 5 Industrial Telepen Trioptic Code UCC/EAN-128 UPC and UPC-A2D Symbologies Aztec Code 16K Composite Data Matrix MaxiCode OCR PDF417 QR Code RSS Composite Codes Aztec Mesa Codablock F EAN·UCC RSS-14OCR Codes OCR-A and OCR-BPostal Codes Postnet and most international 4 state codes Australian Post British Post Canadian Post China Post Japanese Post KIX (Netherlands) Post Korea Post Planet Code
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 7Using the Dolphin 9500 Series for the First Time1. Unpack the Carton and Verify its Contents2. Install the Main Battery Pack3. Charge the Main and Backup Batteries4. Initialize the Mobile Computer5. Align the Screen6. Let Autoinstall Run7. Set the Time and Date8. Verify Imaging and Decoding with DemosStep 1. Unpack the Carton and Verify its ContentsVerify that the carton contains the following items: • Dolphin 9500 Series mobile computer (the terminal)• Main battery pack (7.4v Li-ion)• Microsoft Companion CD• Dolphin 9500 Quick Start GuideBe sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details, see Return Information on page 16-1. Each order includes a Dolphin Software Development Kit and User’s Guide CD; verify that you received this CD with your order. If you ordered accessories for your terminals, verify that they are also included with the order.The Dolphin 9500 Hand StrapThe Dolphin 9500 ships with the hand strap installed and fastened to the bottom panel with a clip; see Bottom Panel Features on page 3-9. To install the battery pack, you must detach the hand strap.To detach the hand strap, push the hand strap clip down and away from the terminal. Move the strap up and away from the bottom panel.To re-attach the hand strap, slide the clip back into place on the bottom panel.The Dolphin 9501 has a special hand strap; see Hand Strap and Stylus on page 11-7.Step 2. Install the Main Battery PackUse only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery. 1. Unpack the Li-ion battery pack. Hold the terminal with the front panel (keyboard) facing down. 2. Take the battery and insert the end without the locking tab into the top of the battery well and push down with a hinging motion until the locking tab snaps. To Remove the Main Battery Pack Put the terminal in suspend mode (see page 2-11). Press the locking tab on the battery pack away from the bottom panel, and pull the battery pack up with a hinging motion.!
2 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Step 3. Charge the Main and Backup BatteriesThe power supply for the Dolphin mobile computer consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal. The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed. Before Initial Use The terminals are shipped with both batteries discharged of all power. Charge the main battery pack for a minimum of four hours before initial use. Time to Charge Four hours for the main battery pack, eight hours for the internal backup battery the first time.Use only Dolphin 9500 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.Charging with Dolphin PeripheralsWhen the battery is installed in the terminal, you can insert the terminal into any one of the following peripherals to charge the main battery pack:• Dolphin 9500 Series HomeBase (see page 12-1)• Dolphin 9500 Series Mobile Base (see page 13-1)• Dolphin 9500 Series ChargeBase (see page 14-1) • Dolphin 9500 Series Net Base• Dolphin 9500 Series Charging/Communication CableTo fully charge the Li-ion battery before installing it in the terminal, use the • Dolphin 9500 Series QuadCharger (see page 15-1)• Auxiliary Battery Well of the Dolphin HomeBase (see page 12-6)Step 4. Initialize the Mobile Computer1. Power on the terminal by pressing the POWER or SCAN key. The decode LED lights and the scan LED blinks for approximately three seconds. Do NOT press any keys while the terminal is booting up.2. The terminal initializes and the splash screen displays for a few seconds. The Build numbers indicate the software version. !Build 8.XX 8.XX 8.XXBootloader Kernel Keyboard
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 93. The system performs a hard reset. When the display activates again, follow the instructions that appear.Step 5. Align the Screen You are prompted to align the screen by tapping the target five times. Use the stylus provided by Hand Held Products. • Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for accurate calibration.• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target. • You can re-align the screen at any time by going to Start > Settings > System tab > Screen. Step 6. Let Autoinstall RunFor each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations of the Dolphin 9500 Series install Demos and Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers and utilities for each radio install.After Autoinstall is complete, the terminal performs a soft reset automatically. When it finishes booting up after the soft reset, the Today screen appears; see Today Screen on page 4-2.Step 7. Set the Time and DateYou need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time and date now before you begin using the device. On the Today screen, tap the line that displays the time and date,The Clock Settings screen appears.The time zone defaults to GMT-5 Eastern US; tap the arrow to select another time zone. Set the correct time and date in the remaining fields.
2 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Step 8. Verify Imaging and Decoding with DemosDolphin 9500 Series mobile computers come loaded with Demos you can use to verify imaging and decoding. Verify ImagingThe Image Demo enables you to use the imager to capture an image on the Dolphin 9500 and Dolphin 9550.1. Go to Start > Demos > Image Demo. The image demo opens.2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen. 3. Release the SCAN key. The image is captured. By default, the image saves to the My Device folder as “imagedemo.jpg.” To save to a different location, go to File > Save As and select a new location.4. Press the ESC key to close the demo. For more information about taking an image, see Using the Image Engine on page 4-4.Verify DecodingThe Scan Demo enables you to decode a sample bar code.1. Go to Start > Demos > Scan Demo.2. Aim the terminal at a bar code and press the SCAN key. The scan LED lights red, and a green aimer beam projects out from the scanner.3. When a good scan is obtained, the decode LED lights solid green and the terminal beeps. The bar code readout appears on the screen. 4. Press the ESC key to close the demo.Sample Bar CodesYou can use the following bar codes to verify decoding:Note: The Dolphin 9551 supports only 1D symbologies; use Code 128 to verify scanning. For more information, see Decoding on page 4-4.Sample 128 Sample PDF417Code 128 PDF417 Test Message
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 2 - 11Resetting the TerminalThere are two ways to reset the terminal: a soft and a hard reset.Soft Reset (Warm Boot)A soft reset re-boots the device without losing RAM data. You would perform a soft reset when• the terminal fails to respond. • after installing some software applications.• after making changes to certain system settings, such as network cards.1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds. 2. The decode and scan LEDs flash for approximately three seconds as the terminal resets. 3. When the reset is complete, the Today screen displays.Hard Reset (Cold Boot)A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the terminal after a bootloader, keyboard, and kernel upgrade.A hard reset erases all of the data stored in RAM memory and all RAM installed applications.1. Press and hold the Control (CTRL) and the Escape (ESC) keys for approximately five seconds.2. The decode and scan LEDs light for approximately three seconds. 3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.Suspend Mode To put the Dolphin terminal into suspend mode manually, press and hold the POWER key. The terminal goes into suspend mode automatically when the terminal is inactive for a programmed period of time. For more information, see Power on page 5-10.To wake the Dolphin terminal from suspend mode, press the Power or SCAN key.!
2 - 12 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 13Dolphin 9500 Series Hardware OverviewSystem FeaturesProcessorDolphin 9500 Series terminals are equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Windows Mobile platforms on the market.Operating SystemThe Windows Mobile platform provides a compact, highly efficient, scalable operating system. The open architecture facilitates the development of applications for energy-efficient data collection devices such as Dolphin 9500 Series terminals.MemoryMain Board/IPSM – The standard memory configuration is 64 MB RAM and 32 MB non-volatile Flash. Secure Digital Card (SD) – Dolphin 9500 Series terminals contain one Secure Digital (SD) memory interface for additional application and data storage. You can order memory upgrades of 64 MB, 128 MB, and 256 MB. Each terminal contains an access door that makes the SD memory user-accessible. However, when that access door is fastened securely and properly, the terminal’s environmental rating is preserved.For more information about each kind of memory, see Memory on page 5-8.Wireless Radio OptionsFor more information, see Radio Options on page 4-16.3
3 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Front Panel FeaturesThis section describes features on the front panel on Dolphin 9500 Series terminals. SCANESCTABSFTABCEFGIJKMNOSRQUVWYZDHLPTXNUMENT1 2 37 8 94 5 6; : *@F1 F2 F3 F4F5 F6 F7 F8START INS BKSP DELCTRL ALTSENDENDPOWERVOLPGVOLPG++- 0,SPDecode LED Scan LEDDisplayNavigation keysSCAN keyKeyboard Magnesium top cover
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 3LEDsThe two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging. Both can be programmed by various software applications.Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key.Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded.DisplayDolphin 9500 Series terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger. The LCD display is available in monochrome and color.Color - The color LCD is 16 bits/pixel and uses active display or thin film transistor (TFT) technology. The backlight for the display illuminates when the screen is touched, but not when the Backlight key is pressed.Monochrome - The monochrome LCD is grayscale and 4 bits/pixel. The backlight illuminates when the touch screen or the Backlight key is pressed. Monochrome units contain an additional contrast setting to enhance readability.For more information about the Backlight, see Adjusting the Backlight on page 4-13.SCAN KeyThe SCAN key is centrally located for easy access with the right or left hand. When pressed, the SCAN key activates the scanner/imager. The SCAN key also functions as an on or system wakeup control for the terminal.Navigation KeysThe centrally-located navigation keys enable you to move and position the cursor through software programs. The up and down arrows are programmed to perform specific functions when pressed in combination with the Blue and Red modifier keys.KeyboardThe Dolphin 9500 Series feature three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key full alpha/numeric keyboard. For a complete overview of each keyboard, see Using the Keyboards on page 4-8.Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each. The overlay of all three keyboards are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed immediately after the Red or Blue Modifier key at the bottom of the keyboard.
3 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Back Panel FeaturesBecause the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section.Dolphin 9500The following graphic describes features on the back panel of the Dolphin 9500 terminal.Battery Well (underneath the battery)BatteryImage Engine Window Stylus (in slot) SpeakerMicrophoneFastener for the Stylus TetherHand Strap Attachment
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 5Image Engine WindowDolphin 9500 Series terminals have an optional image engine that reads and decodes linear, stacked linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and reading of OCR characters. Digital images taken with Dolphin 9500 Series terminals have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. Files formats supported for image storage include Bitmap (.bmp), JPEG (.jpg) and Portable Network Graphics (.png).For a view of the image engine window, see Image Engine Window on page 3-6.SpeakerDolphin 9500 Series terminals have an integrated speaker that sounds audio signals as you scan bar code labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB. The speaker can also be used for playing sounds (e.g., WAV or MP3 files) as well as handset (voice) operation with a GSM/GPRS equipped terminal. For more information about handset use, see Audio Modes on page 9-12.Hand Strap AttachmentThe Dolphin 9500 has an adjustable, elastic hand strap to provide a comfortable, secure grip on the terminal. It is attached to the terminal with a clip on the bottom panel; see Hand Strap Clip on page 3-9. If desired, the strap may be adjusted or removed. MicrophoneDolphin 9500 Series terminals feature an integrated microphone that provides audio input to the terminal.Battery/Battery WellThe Battery Well is a recessed area on the back of the Dolphin that holds the Li-Ion battery pack. For more information, see Batteries on page 3-10.Stylus and FastenerThe stylus is used to operate the touch screen. The back panel features this storage slot to hold the stylus when not in use. There is also a fastener on the back panel for stylus tethers. Stylus tethers can be purchased separately to help you keep the stylus attached to the terminal when not in the slot to prevent loss. A stylus tether is a coiled elastic cord with one end to attach to the stylus and another to attach fasten to the back panel.
3 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Dolphin 9550This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuver the terminal with greater ease,• a scanner/imager trigger on the handle that activates the scan, and• rubber bumpers that enable the terminal to rest safely and securely when not in use.The following is a graphic of the 9550 back panel. Image Engine WindowThis is the front view of the window. For more information, see Image Engine Window on page 3-5.Scan TriggerThe scan trigger provides comfortable scan activation for scan-intensive applications.Pistol Grip HandleThe comfortable, ergonomic handle is integrated into the back panel to enhance the terminals durability in rugged, real-world settings; the handle cannot be removed from the terminal. Designed specifically for rapid, high-volume scanning, the handle features rubber surface details to improve handle grip, comfort, and shock absorption.Wrist Lanyard FastenerA wrist lanyard is available for Dolphin 9550 terminals that you can attach to the handle in this location.Rubber BumpersPistol-Grip HandleScan TriggerRubber BumperImage Engine Window Wrist Lanyard Fastener
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 7Rubber BumpersThe following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. StylusThe stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle.Dolphin 9501 and Dolphin 9551See Dolphin 9501 and Dolphin 9551 on page 11-1.Rubber Bumpers Stylus - inside the handle
3 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Side Panel FeaturesThe following graphic shows the left, side panel:IrDA PortThe Infrared Data Association or IrDA port communicates with IrDA-enabled devices such as PC’s, printers, modems, or other Dolphin 9500 Series terminals. The maximum speed is 115kbps.SD MemoryDolphin 9500 Series terminals contain an access door to an industry-standard SD memory interface. The secure digital access door seals the memory interface from moisture and particle intrusion and provides secure storage for read/write data. However, the user can open the access door manually to gain access to the SD.You can custom-configure the terminal with SD memory of 64MB, 128MB, or 256MB. The SD memory interface does not support SDIO.Audio JackDolphin 9500 Series terminals contain a 2.5mm audio jack supports both speaker (stereo) and microphone (mono) headsets. The microphone is available only on Dolphin 9500 terminals configured with GSM/GPRS radios. In both cases, you must use a 2.5mm plug.For more information about GSM/GPRS radios, see Wireless WAN Communications with GSM/GPRS on page 9-1.IrDA Port Audio Jack (2.5mm)Access Door to the SD Memory
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 9Bottom Panel FeaturesThis following graphics describe the bottom panel of the Dolphin 9500 Series.Mechanical ConnectorThe bottom panel of the Dolphin 9500 Series features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 Series peripherals are designed to work exclusively with this connector.The 17-pin connector can communicate with Dolphin 9500 Series peripherals via RS-232 or USB. For RS-232, the maximum communication speed is 115 Kbps with seven baud rate settings. For USB, the communication speed is up to 12 Mbps. If the peripheral unit is connected to a PC, this connector also transmits data. Powering OutThe mechanical connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with the proper Hand Held Products’ cable, the terminal can power another device. By default, power out is disabled. To enable power out, alter the registry as follows: [HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Serial4]Conn5Venable=1Pin # Description1 +USB2 PWR3 N/C4 N/C5 N/C6 N/C7 GND8 5V OUT9 DTR10 -USB11 USB DET12 RI13 DSR14 RXD15 RTS16 TXD17 CTS1102113124135146157168179Mechanical ConnectorHand Strap ClipNote: Signals referenced are for a DTE device.
3 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04BatteriesDolphin 9500 Series features intelligent battery technology. There are two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods. Both batteries must be completely charged before using a Dolphin terminal for the first time. Main Battery PackUse only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in Dolphin 9500 Series terminals will void your warranty and may result in damage to the Dolphin terminal or battery.The 7.4V, 14.8 watt hour Li-Ion battery pack is the primary power source for the Dolphin. The Li-Ion battery is designed to operate in a temperature range of -10 to 50°C (14 to 122°F). For the location of the Li-Ion battery on the terminal, see Battery/Battery Well on page 3-5. Charging OptionsWhen the Li-ion battery is installed in the terminal, use one of the following peripherals:• Dolphin 9500 Series HomeBase (see page 12-1)• Dolphin 9500 Series Mobile Base (see page 13-1)• Dolphin 9500 Series ChargeBase (see page 14-1) or the Dolphin 9500 Series Net Base• Dolphin Mobile Charger - connect the charger to the terminal and vehicle power portNote: Make sure the mechanical connector on the terminal is properly connected to the peripheral and that the peripheral is connected to the appropriate power supply.When the Li-ion battery is not installed in the terminal:• Place the battery pack in the Dolphin QuadCharger - see Charging Batteries in the QuadCharger on page 15-3.• Place the battery pack in the Auxiliary Battery Well of the Dolphin HomeBase (see page 12-6) Charging TimeThe Li-ion battery pack requires four hours to charge completely.Internal Backup BatteryLocated inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery. PurposeThe internal backup battery prevents the terminal from being reset if you need to remove and replace the main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30 minutes when the main battery pack is removed. If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery needs to be recharged to function according to its specifications. Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails. However, you must reset the real-time clock; see Set the Time and Date on page 2-9.ChargingThe internal backup battery is powered by the main battery pack. Therefore, charging the internal backup battery requires that the main battery pack be installed in the terminal and the terminal be connected to a charging device.The internal backup battery must be fully charged before using the terminal for the first time. The initial charge cycle takes approximately eight hours. After that, if the internal backup battery becomes fully discharged of power, it requires a minimum of 10 hours of charging time to function normally.Guidelines for UseFollow these guidelines to maximize the life of the Dolphin’s internal backup battery:!
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 11• Keep a charged Li-Ion battery pack in the Dolphin terminal. The internal battery prematurely discharges if there is not at least a partially charged battery in the terminal.• Keep the Dolphin terminal connected to power when the terminal is not in use. Managing Battery PowerData and files saved on Dolphin 9500 Series terminals may be stored in RAM; therefore, to help prevent data loss, maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen. The Critical icon appears when the battery is critically low. There is also a Low Battery icon that appears when the backup battery is low. For details about these icons, see Status Icons on page 4-22.Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Therefore, you should keep a charged battery pack in the Dolphin at all times. The internal battery discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove a battery pack, insert another charged battery pack in the Dolphin. The battery status indicator displays in the notification tray when the battery is low or critically low. If there is no indicator, the battery is adequately charged. If the main battery is low and the terminal is in suspend mode, pressing the SCAN or Power button does not wake the Dolphin terminal; you must replace the discharged battery with a fully charged battery.Default Critical and Low Battery PointsDolphin 9500 Series terminals are programmed to display warnings when the battery reaches critical and low battery points. There are two DWORD value registry entries [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power] that allow these warning points to be customized:“CriticalBatt”=a (10%)This sets the Critical Battery point to 10 percent (a hex = 10 decimal). The critical battery setting is the point at which the customer is warned that the battery charge is very low. This warning is posted every 3 minutes until the situation is corrected.“LowBatt”=19 (25%)This sets the Low battery point to 25 percent (19 hex = 25 decimal). The low battery setting is the point at which the user is notified that the battery is low. The user is notified only once for a low battery.Setting Critical and Low Battery PointsDevelopers can reset these parameters in the registry from 0 (no warning) to 99 (would nearly always warn). Warnings do not appear when the terminal is on external power.You can also review and set these battery points in the RegEdit utility. Tap Start > Utils > RegEdit. Drill-down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power. The Battery Points appear in a list in the lower half of the window; tap on the Value Name to change the Value Data.
3 - 12 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Checking Battery PowerTap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For more information, see Power on page 5-10.Storing BatteriesTo maintain optimal battery performance, follow these storage guidelines:• Avoid storing batteries outside the specified range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Guidelines for Battery Use and DisposalThe following are general guidelines for the safe use and disposal of batteries:• Use only the battery supplied, recommended, or approved by Hand Held Products. • Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines. • Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.• If you are not sure the battery or charger is working properly, please send it to Hand Held Products or an authorized Hand Held Products service center for inspection.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 3 - 13Dolphin 9500 Series Technical SpecificationsSystem ArchitectureProcessor: Intel X-Scale PXA255 400MHz Development Environment:Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET)Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.NET 2003Operating Platform: Windows Mobile 2003 Software for Pocket PCs - Professional EditionThird-Party Software: Support for Connect Terminal Emulation software (TNVT, 3270, 5250) and Java Virtual Machine (JVM) runtimeMemory: 64MB RAM x 32MB non-volatile Flash Data InputsImager/Scanner: See Image Engine Options on page 2-5.1D Symbologies: See 1D Symbologies on page 2-6.2D Symbologies: See 2D Symbologies on page 2-6.Composite Codes See Composite Codes on page 2-6.OCR Fonts: See OCR Codes on page 2-6.Three Keyboard Options:35-key numeric-shifted alpha, 43-key alpha-shifted numeric, and 56-key full alpha/numericSee Using the Keyboards on page 4-8.Data OutputsDisplay: See Display on page 3-3.I/O Ports: Custom, industrial-grade, mechanical connector supports • USB communications at 12Mbps• Serial RS-232 communication up to 115Kbps • Charging via peripheral cradles or AC adapter cablesIntegrated IrDA port, speaker, and microphoneMass Storage: User-accessible Secure Digital (SD) memory interfaceWireless Radio OptionsWLAN: IEEE 802.11b DSSS Authentication Methodologies: LEAP, MD5, TLS, TTLS, PEAP, and WEPWWAN: (9500 only) GSM/GPRS Tri-band (900, 1800, 1900 MHz) radio with accessible SIM card interfaceWPAN: Bluetooth radioPhysical Dimensions: 9500/9550– 9.6"L x 3.45"W x 1.66"D at display (24.53 x 8.76 x 4.23 cm), 2.7"W x 1.5"D at grip (6.9 x 3.8 cm)9501/9551 – 9.7”L x 3.45”W x 2.27”D at display (24.66 x 8.77 x 5.76 cm), 2.7"W x 1.5"D at grip (6.9 x 3.8 cm)
3 - 14 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Weight: 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), WLAN/WPAN: 20.3 oz. (576 gm)9501 Terminal – 22.65 oz. (642 gm), all versions9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm)9551 Terminal – 25.8 oz. (732 gm), all versionsOperating Temperature: 14 to 122°F (-10°C to 55°C)The terminal can operate in temperatures lower than -20°C with potential degradation in performance depending on the applicationStorage Temperature: -22 to 176°F (-30°C to 80°C)Humidity: 95% humidity, non-condensingElectrical Static Discharge: 15 KVA on all surfacesImpact Resistance: Withstands multiple 5ft. (1.5m) drops onto concrete Environmental Resistance: Independently certified to meet IP64 standards for moisture and particle resistancePower: Lithium-Ion battery technology – 7.4V, 14.8 watt-hour main battery with hot-swappable design for fast replacement in the fieldOther: Integrated stylus with optional tether and adjustable, removable hand strap Peripherals &Accessories See Dolphin 9500 Series Peripherals on page 2-3. See Dolphin 9500 Series Accessories on page 2-4.Regulatory Approvals See Required Safety Labels on page 1-2.Dolphin 9500 Series Technical Specifications
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 14Using Dolphin 9500 Series Mobile ComputersEntering DataTo enter data, you may: • Use the imager to capture images or scan bar code data into data fields• Use the 35-key, 43-key, or 56-key keyboards• Use the Soft Input Panel (SIP) • Use Microsoft® ActiveSync® to synchronize or copy information from your desktop computer. For more information, see Using ActiveSync on page 6-2.Touch Screen Hand Held Products recommends using screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from Hand Held Products.For touch screen input, use the included stylus or your finger. The method you choose depends on which one is appropriate for your application. While there is a great deal of variation in different applications, for buttons or icons that are close together, you generally achieve greater accuracy with the stylus. Use of other objects, such as paper clips, pencils, or ink pens can damage the input panel and will void the warranty.!
4 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Today ScreenWhen the terminal powers one for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day.Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens. Command BarUse the command bar at the bottom of the screen to perform tasks in programs. The command bar includes menu names, buttons, and the Input Panel button. To create a new item in the current program, tap New. To see the name of a button, tap and hold the stylus on the button. Drag the stylus off the button so that the command is not carried out.Tap to adjust the volumeYour email messagesTap to open to change owner informationTap to change the date and timeYour active tasksTap to see to customize your terminalTap to open a program you have recently usedTap to open a programTap to see additional programs
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 3Pop-Up MenusWith pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program.To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform. Or tap anywhere outside the menu to close the menu without performing an action.Selecting ProgramsTo see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays the programs that are not listed on the Start menu. To open a program, tap once on the icon.Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold the stylus on the label. Drag the stylus off the label so that the command is not carried out.
4 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using the Image EngineThe Dolphin terminal houses a compact image engine that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture digital images, such as signatures and pictures of damaged inventory. For more information about the Dolphin 9500 and Dolphin 9550, see Image Engine Options on page 2-5. For more information about the Dolphin 9501 and Dolphin 9551, see Laser Engine Options on page 11-1.DecodingThe terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD).Full-Area ImagingFull-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive read can be obtained from many positions; see Dolphin 9500/Dolphin 9550 Scanning Position Options on page 4-5. To achieve the best read, the aiming beam should be centered horizontally across the bar code. ALDALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.To Decode a Bar Code1. Point the Dolphin terminal directly at the bar code. The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended. 2. Project the imager’s green aiming beam by pressing and holding the SCAN key. On the Dolphin 9550 and the Dolphin 9551, you can also press the Scan Trigger, page 3-63. The scan LED lights red. 4. Center the aiming beam over the bar code; see Dolphin 9500/Dolphin 9550 Scanning Position Options on page 4-5.5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.The following table contains the available imaging/decoding options for each Dolphin 9500 Series terminal:Terminal 1D 2D Image Capture Aiming Omni-Directional Aiming Image Engine OptionsDolphin 9500 Y Y Y Green aiming beam or High-Vis laser aimer bracketsYIT4100SF, IT4100SR, IT4100HD, IT4300SF, IT4300SRDolphin 9550 Y Y Y YDolphin 9501 Y N N Long-range laser aimer NSE1200HP, SE1200LR, SE1200ALRDolphin 9551 Y N N NScan LEDDecode LED
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 56. The bar code information is entered into the application in use.Dolphin 9500/Dolphin 9550 Scanning Position Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.IT4100SF, IT4100SR, and IT4100HD with Green Aiming Beam IT4300SF and IT4300SR with High-Vis Laser AimerIf your Dolphin terminal is configured with the IT4300SFor IT4300SR imager, high-vis aimers frame the bar code for better scanning performance. Dolphin 9501/Dolphin 9551 Scanning Position Options For more information, see Aiming Options on page 11-1.Linear Bar Code2D Matrix Symbol
4 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Capturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Note: The Dolphin 9501 and Dolphin 9551 does not support image capture.Image PreviewWhen the imaging process is initiated, Dolphin touch screens display a preview of the object. This is a live video image of what the imager is currently viewing. The live video image has a slightly degraded appearance compared to the captured image. This is normal.Scan KeyThe SCAN key captures images on both the Dolphin 9500 and Dolphin 9550 terminals. The SCAN key is the only way to capture an image on the Dolphin 9500; however, on the Dolphin 9550, you can also use the Scan trigger on the pistol-grip handle. Image FilesThe terminal is capable of saving images in a number of industry-standard file formats such as *.bmp, *.jpg and *.png. The default file format for images is a grayscale *.jpg. The image quality and related file size are determined by the data compression method used by the software application used to take images. The average size of the image file is approximately 4-8K. However, the size of the image depends on the content of the image - the more complex the content, the larger the file size. Note: For the highest quality, take grayscale images.Taking an ImageThe following steps are basic guidelines for taking images:1. Point the Dolphin terminal directly at the object. The imager points straight out the top panel.2. To preview the image:• Press and hold the SCAN key on the Dolphin 9500 and Dolphin 9550. • Press and hold the Scan Trigger on the Dolphin 9550.3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in the image.5. Hold the terminal still and release the SCAN key or Scan Trigger. The scan and decode LEDs flash red, the touch screen flashes, and the captured image appears on the screen. 6. Unless otherwise specified by the application in use, the image is saved to the My Device folder (Start > Programs > File Explorer > My Device).
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 7IT4300SF and IT4300SR with High-Vis Laser Aimer BracketsIf your Dolphin terminal is configured with the IT4300SF or IT4300SR imager, high-vis aimers frame the previewed image on the screen to help you take the best image. Note: The aimer brackets do not show up in red; red is used here for illustrative purposes only.Uploading ImagesImage files can be uploaded to a host PC via Microsoft ActiveSync and a Dolphin communication peripheral or your wireless radio connection.
4 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using the KeyboardsThe Dolphin 9500 Series feature three keyboard options: 35-key numeric/alpha keyboard, 43-key alpha/numeric keyboard, and 56-key full alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.The overlay of each keyboard is color-coded to indicate the functions performed or characters typed when the color-coded key is pressed immediately after the Red or Blue Modifier key at the bottom of the keyboard. In addition to the alpha and numeric keys, each keyboard contains function, navigation and modifier keys.43-key alpha/numeric keyboard35-key numeric/alpha keyboard 56-key full alpha/numeric keyboard
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 9Using the Function KeysUsing the Navigation KeysLocated in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen. The up and down arrows can be used for page up and page down commands when pressed in combination with the red modifier key. Other functionality varies according to the application in use. Name Key FunctionBacklightBy default, the Backlight key turns the keyboard backlight on and off. See Adjusting the Backlight on page 4-13.Backspace (BKSP)This key appears on both the 35- and 56-key keyboards. The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed.On the 43-key keyboard, the backspace is a shifted function; press Red + SP to backspace. To delete a single character, press Red + SP. To delete multiple characters, press Red + SP and hold the SP key.Delete (DEL)This key appears on both the 35- and 56-keyboard. The Delete key deletes the next character forward each time the key is pressed. On the 43-key keyboard, delete is a shifted function; press Red + the Backlight key to delete.Enter (ENT)The Enter key confirms data entry.Escape (ESC)The Escape key performs a cancel action.Power KeyThe Power key puts the terminal into and wakes the terminal from suspend mode.SCAN Key The SCAN key activates the scan and “wakes” the terminals from sleep mode. Its position allows convenient one-handed image-taking and/or bar code decoding. Space (SP)The Space key moves the cursor one space.TabThe Tab key moves the cursor to the next tab stop or the next control (on a form). Press To …Move the cursor up one row or line.Move the cursor down one row or line.Move the cursor one character to the right.Move the cursor one character to the left.
4 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using the Modifier KeysAll three Dolphin 9500 Series keyboard options feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. 35-Key Numeric/Alpha KeyboardThe following graphic displays the 35-key numeric/alpha keyboard.Name & Key FunctionShift The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify. SFT toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode. Use SFT toggle Caps Lock on and off by double-tapping it or by pressing SFT + the Red modifier key. When Caps Lock is toggled on, characters are uppercase; when toggled off, characters are lowercase. CTRL and ALTFunctions of the ALT and CTRL keys depend on the software application in use and the keys pressed in combination with each. Blue and Red The blue and red keys are used in combination with other keys to type special characters and perform system functions. Each key modifies only the next key pressed.The overlay of each keyboard is color-coded to indicate the character typed or function performed when specific keys are pressed immediately after the blue or red modifier key. Enter keyBacklight keyAlpha Lock keyShift keyNavigation keysTab keyCTRL, Blue, Red, ALT Modifier keysSCAN keyPower keyBackspace keyFunction keysSpace keyEscape keyDelete keyAlpha Lock Indicators
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 11Alpha Lock Key (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard. The Alpha Lock key enables you to toggle between the numeric and alpha modes. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type letters with the number keys.On the overlay, there are alpha lock indicators above specific number keys that specify the letter that will be typed when you press that key in alpha mode. Please note that when typing in alpha mode, you must use the same multi-press method you would use when typing letters on a phone keypad. Each key press will type the next letter in the sequence as displayed in the alpha lock indicator.43-Key Alpha/Numeric KeyboardThe following graphic displays the 43-key alpha/numeric keyboard.Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard. The Number Lock key enables you to toggle between the alpha and numeric modes. Alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers with the letter keys. The numbers on the overlay above specific letter keys indicate what number will be typed when you press that key in Numeric mode.Backlight key (use with SFT to delete)SCAN keySpace key (use with SFT to backspace)CTRL, Blue, Red, ALT Modifier keysEnter keyTab keyEscape keyNumber Lock keyShift keyNavigation keysPower keyNumber Lock Indicators
4 - 12 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/0456-Key Full Alpha/Numeric KeyboardThe following graphic displays the 56-key alpha/numeric keyboard.Note: To type a “Z” on this keyboard, press Red + Y.Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard. For charts of the key combinations associated with each keyboard layout, see Appendix A - Keyboard Combinations on page A-1.Shift keyNavigation keysSCAN keyPower keyBackspace keySpace keyDelete keyBacklight keyInsert keyCTRL, Blue, Red, ALT Modifier keysEnter keyTab keyEscape key
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 13Adjusting the BacklightBoth the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-9.Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals. Display Backlight functionality differs for color and monochrome displays. Color DisplayThe backlight for the color display is user-defined. There are two tabs - one for Battery and the other for External power. The options on each tab are the same. Go to Start > Settings > System tab > Backlight. Backlight settings open displaying the Battery tab.From the Turn off backlight… drop-down list, select how many minutes you want to elapse before the backlight automatically turns off.Select the Turn on backlight… option if you want the display backlight to turn on when the a button is pressed or the touch screen is tapped.From the Dim backlight if… drop-down list, select how many minutes you want to elapse before the backlight dims.Move the Backlight Intensity slider to set the intensity of the backlight.Tap OK to save settings. The display backlight functions according to the settings saved here.Monochrome DisplayBacklight The backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. Contrast In addition to the backlight, monochrome displays feature contrast adjustment. You can adjust the contrast using the keyboard or system settings.Using the Keyboard Press and hold the • Red Modifier key + ESC to decrease the contrast• Red Modifier key + TAB to increase the contrastAll three keyboards have red indicators over each key to indicate which key to press in combination with the red modifier key to adjust the contrast.
4 - 14 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using the System Settings Tap Start > Settings > System tab > Contrast. The current settings are displayed.Use the slider to adjust the contrast to the desired setting.Tap OK to save adjustments.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 15Communication Media OptionsMechanical ConnectorThe 17-pin, industrial-grade, mechanical connector on the bottom panel is designed to work only with communication and charging peripherals sold/manufactured by Hand Held Products. Via these peripherals, the connector supports USB and RS-232 communications, enabling the user to connect the Dolphin terminal to external devices such as scanners and printers. For more information about the connector, see Mechanical Connector on page 3-9.IrDA PortThe IrDA port enables the Dolphin terminals to transmit data via pulses of light to and from other IrDA-compliant devices, such as printers and PCs or to other Dolphin terminals.For more information, see Using Infrared on page 6-6. 802.11b RadioDolphin 9500 Series terminals may be equipped with a WiFi®-compliant, interoperable 2.4 GHz 802.11b direct sequence spread spectrum wireless local area network (WLAN) radio.For more information, see Wireless LAN Communications with 802.11b on page 7-1.Bluetooth RadioDolphin 9500 Series terminals may be equipped with a Bluetooth wireless personal area network (WPAN) radio.For more information, see Wireless PAN Communications with Bluetooth on page 8-1.GSM/GPRS RadioDolphin 9500 Series terminals may be equipped with a GSM/GPRS wireless wide area network (WWAN) radio.For more information, see Wireless WAN Communications with GSM/GPRS on page 9-1.Software Communication ProgramsMicrosoft ActiveSync v3.7 or HigherMicrosoft ActiveSync is a tool that enables Windows Mobile devices, such as the Dolphin 9500 Series, to exchange and synchronize application data with a desktop computer.For more information, see Using ActiveSync on page 6-2.RASShort for Remote Access Services, RAS is a feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25 connection or WAN link. RAS is fully supported and allows the use of PPP or SLIP connections for network connectivity.
4 - 16 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Radio OptionsDolphin 9500 Series terminals can be configured with one or a combination of the following radios:• 802.11b• Bluetooth • GSM/GPRS (Dolphin 9500 only)Please note that the Dolphin 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS.Available Radio CombinationsDolphin 9500 Series terminals can be configured with more than one radio. Co-located RadiosSome combinations are co-located, which means that you can use only one radio at a time. In this case, you can have both radios installed but need to power one up and the other down before operation.• 802.11b and GSM/GPRS Co-operational Radios Some combinations are co-operational, which means that you can power up and operate both radios simultaneously.• Bluetooth and 802.11b • Bluetooth and GSM/GPRS Radio Driver InstallationRadio drivers install during the autoinstall whenever the mobile computer is initialized; when first turned on or after a hard reset. Only the appropriate drivers for your terminal’s radio configuration install. For example, if your terminal is configured only with an 802.11b radio, only the driver for that radio installs. For more information, see Let Autoinstall Run on page 2-9.When a single radio installs, its radio driver is powered up automatically after initialization is complete. In general, when more than one radio installs, the terminal powers up the 802.11b radio. However, if a GSM radio is installed, the terminal powers up the GSM radio.The Radio ManagerThe Radio Manager is a control panel applet through which the radio power driver controls the radio state. It enables you to choose which radios on the terminal are powered up. When powered up, the radio is transmitting, when powered down, the radio is not transmitting. Single Radio ConfigurationIf your terminal contains a single radio module and its associated driver is installed, operates by itself without any special configuration made to the device. Multiple Radio ConfigurationConfiguration of simultaneous radio operation is done during the manufacturing process according to FCC regulations. If multiple radio modules are installed in your terminal, simultaneous operation must be configured on the device before the radio power driver allows it. In other words, verify which radio or radios are powered up or down. Multiple Radio OperationGSM and 802.11b are mutually exclusive. While they may both be present, they cannot be allowed to operate simultaneously. If you have modules and drivers for both radios installed on your terminal, you must ensure that one radio is powered down before using the other.The Bluetooth radio is allowed to operate by itself or simultaneously with either of the GSM or 802.11b radios.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 17Powering Up a RadioRequirementsTo successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio. Attempting to do so produces an error in the Status field that tells you that the driver is not installed.To Power Up a Radio or Radio Combination1. Open the Radio Manager by going to Start > Settings > Connections tab > Radio Manager. The Radio Manager appears identifying which radio modules are installed. 2. The highlighted entry is the radio mode that is currently enabled; its Status should be Ready. 3. Select the radio in the Radio Modes list and tap Apply. The radio drivers are powered down and powered up in the proper sequence. For example, if the radio powered up is Bluetooth Only and you try to switch to 802.11b Only, after Apply is tapped, the Radio Manager powers down the Bluetooth radio first, then powers up the 802.11b radio. If an error occurs during this process, the radio mode change is abandoned. The resulting radio state is the status of the radios at the time the error occurred.Radio Modes The Radio Modes section displays the radio hardware modules currently installed on the terminal. For example, if a working Bluetooth module is installed, the box contains the line Bluetooth Only whether or not that radio is currently powered up. Status field The Status field provides feedback on the state of the radio. When it reads “Ready,” the radio selected in the Radio Modes box is powered up. The Status field displays error messages when a radio cannot be enabled. To Power Down RadiosRadio drivers are automatically powered down if the radio or radio combination that is currently powered up requires it. To power down all radios, select None and tap Apply.For more information about 802.11b radios, see Wireless LAN Communications with 802.11b on page 7-1.For more information about Bluetooth radios, see Wireless PAN Communications with Bluetooth on page 8-1.For more information about GSM/GPRS radios, see Wireless WAN Communications with GSM/GPRS on page 9-1.
4 - 18 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using the Soft Input Panel (SIP)Use the SIP to enter information in any program on the Dolphin terminal. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the SIP, tap the Input Panel button. Tap the arrow next to the Input Panel button to see your choices.When you use the SIP, your terminal anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your Dolphin terminal, the more words it learns to anticipate.To change word suggestion options, such as the number of words suggested at one time, tap Start > Settings > Personal tab > Input > Word Completion tab.Using the SIP Keyboard1. Tap the arrow next to the Input Panel button and select Keyboard.2. On the soft keyboard that is displayed, tap the keys with your stylus.Using the Letter RecognizerWith Letter Recognizer you can write letters using the stylus just as you would on paper.1. Tap the arrow next to the Input Panel button and then Letter Recognizer.2. Write a letter in the box.When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter Recognizer, with Letter Recognizer open, tap the question mark next to the writing area .Tap here if thisis theright word.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 19Using the Block RecognizerWith Block Recognizer you can input character strokes using the stylus.1. Tap the arrow next to the Input Panel button and then Block Recognizer.2. Write a letter in the box.When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area.Selecting TextTo edit or format typed text, select it by dragging the stylus across the text. Then, use the commands on the pop-up menu to cut, copy, and paste the selected text.Input Panel OptionsYou can set input options by going to Start > Settings > Personal tab > Input.The following graphics are the tab windows where you can customize the input panel to your preferences:Input Method tab Word Completion tab Options tab
4 - 20 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Writing on the ScreenIn any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This action displays lines on the screen to help you write.Note: Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode.To Select WritingIf you want to edit or format writing, you must select it first.1. Tap and hold the stylus next to the text you want to select until the insertion point appears.2. Without lifting, drag the stylus across the text you want to select.If you accidentally write on the screen, tap Tools, then Undo and try again. You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen.You can cut, copy, and paste written text in the same way you work with typed text: tap and hold the selected words and then tap an editing command on the pop-up menu, or tap the command on the Edit menu.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 21Drawing on the ScreenDrawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing. Drawings that do not cross three ruled lines will be treated as writing.For example, selected drawings can be resized, while writing cannot.Note: You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools and then a zoom level.Selecting a DrawingTo edit or format a drawing, tap and hold the stylus on the drawing until the selection handle appears. To select multiple drawings, deselect the Pen button and then drag to select the drawings you want.You can cut, copy, and paste selected drawings by tapping and holding the selected drawing and then tapping an editing command on the pop-up menu, or by tapping the command on the Edit menu. To resize a drawing, make sure the Pen button is not selected, and drag a selection handle.The drawing box indicatesthe boundaries of the drawing.Pen button.
4 - 22 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Status IconsNote: The Notification icon displays if more notification icons need to be displayed than there is room to display them. Tap the icon to view all notification icons.NotificationsNotifications remind you when you have something to do. For example, if you’ve set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you’ll be notified in any of the following ways:• A message box appears on the screen.• A sound, which you can specify, is played. To choose reminder types and sounds, tap Start > Settings > Personal tab > Sounds & Notifications (see Personal Tab on page 5-2). The options you choose here apply throughout the terminal.Status Icon MeaningTurns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are fullSynchronization is beginning or endingNotification that one or more e-mail messages were received
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 4 - 23Finding and Organizing InformationThe Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search.To quickly find information that is taking up storage space, select Larger than 64 KB in Type.You can also use the File Explorer to find files and organize these files into folders. On the Start menu, tap Programs, and then File Explorer.You can move files in File Explorer by tapping and holding the item you want to move, and then tapping Cut or Copy and Paste on the pop-up menu.
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Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 15 SettingsOverviewCustomized settings are available on the Start menu - go to Start > Settings and settings screen opens. Settings consists of three tabs: Personal, System, and Connections. Tab This tab enables you to … Personal Customize buttons, set SIP options, and adjust headset settings; see Personal Tab on page 5-2.System Adjust system settings; see System Tab on page 5-6.Connections Establish network connections settings; see Connections Tab on page 5-15.Personal Tab System Tab Connections Tab
5 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Personal TabTo access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.Button Name Tapping this icon enables you to …Buttons Customize buttons to perform functions. To use this setting, the HotKeys Utility must be initialized. Tap Start > Utils > HotKeys (the icon is the same). The HotKeys utility initializes. Return to the Personal tab and tap Buttons.Headset Adjust audio settings for headset use; see Headset Control on page 5-5.Input Customize the SIP. For details, see Input Panel Options on page 4-19.Menus Customize what appears on the Start and New menus; see Modifying the Start Menu on page 5-3. Owner Information Enter your contact information.Password Password protect the terminal to limit access to your device. Sounds & Notifications Set the sound volume, enable and disable sounds for specific actions, and set sound parameters for system notifications.Today Customize the look and information that is displayed on the Today screen.Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset. For more information about resets, see Soft Reset (Warm Boot) on page 2-11.!
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 3Modifying the Start MenuYou can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing or moving the program, you are simply creating a shortcut to it from the Start menu.Using System Settings1. Tap Start > Settings > Personal tab > Menus > Start Menu tab. 2. Select the program you want to add and tap OK to save.3. Tap the Start menu.4. Verify that the shortcut to the program appears on the Start menu.Note: You can also remove shortcuts from the Start menu by de-selecting them here and tapping OK.Using File ExplorerYou can use File Explorer to place a shortcut to a program on the Start menu.Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. If you Cut and Paste the program, you will be removing the program from its proper location. Using Copy and Paste Shortcut ensures that the program files remain where they need to be to function properly. 1. Tap Start > Programs > File Explorer. File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and then My Device. 2. Navigate to the program.3. Tap and hold on the program, then tap Copy on the pop-up menu.
5 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/044. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 5. Tap the Start menu.6. Verify that the shortcut to the program now appears on the Start menu.Using ActiveSync on the Desktop ComputerYou can use the Explore feature of ActiveSync on your desktop computer to navigate through the files on your Dolphin terminal. The process is essentially the same, except that you are using Windows Explorer utility to create and paste shortcut.1. Go to ActiveSync > Explore.2. Navigate to the program.3. Right-click on the program and select Create Shortcut. 4. Select the shortcut, right-click, and select Cut.5. Navigate to the Start Menu folder (Windows > Start Menu).6. Right-click on an empty area and select Paste. 7. On the terminal, tap the Start menu.8. Verify that program appears on the Start menu. See ActiveSync Help for more information about using ActiveSync.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 5Headset ControlThe Headset Control setting enables you to adjust audio settings while using a headset.Headset TypeStereo headphone Select this option if you are using a headset for audio output only. If so, you need to use the microphone on the terminal (Microphone, page 3-2) for audio input; i.e., listen via the headset and speak into the microphone. These types of headsets usually contain two earpieces for stereo sound. Tap OK to save your selection.Telephone (mono with mic)Select this option if you are using a headset that also contains a microphone. When this option is selected, you speak into the microphone on the headset and not the microphone on the terminal. These types of headsets usually have one earpiece for mono audio. Tap OK to save your selection.Mic VolumeThese options enable you to adjust the audio level of the microphone. Normal is the default setting. If this is too loud for the listener, you can change the setting to Low. These settings apply to the selected Headset Type. When you select Stereo headphone, the volume on the terminal’s microphone (Microphone, page 3-2) adjusts. When you select Telephone (mono with mic), the volume on the headset’s microphone adjusts.This Mic Volume setting does not work if you are using a GSM radio for two-way voice communication. For more information about microphone volume with GSM, see Settings Menu on page 9-11.Tap OK to save your selection.Headset VolumeThe slider enables you to adjust the speaker volume (audio output) of the headset. Move the slider from Mute to High depending on your preference. The volume adjusts automatically as you move the slider. These headset volume settings apply to both Headset Types.
5 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04System TabThe System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. AboutThe About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version, Device ID, and Copyrights.Version tab Displays the information about the software, operating system, and processor of the terminal.Device ID tab Displays the information the terminal uses to identify itself to other devices. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices.Device name: Displays the system’s default name. This is the name used by ActiveSync.Description: Displays the description of the device ID.Copyrights tab Displays important copyright information.BacklightThe Backlight system setting enables you to customize backlight functionality for the display. For more information, see Adjusting the Backlight on page 4-13.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 7ClearType TunerDolphin 9500 Series terminals displays support ClearType font rendering. ClearType is a Microsoft technology that increases the readability of text on LCD displays. After you enable ClearType font rendering in the Screen setting (Screen, page 5-14), you can adjust the render level. Use the slider to adjust the appearance of the sample type on the screen and tap OK.For more information about ClearType font rendering, visit: www.microsoft.com/typography/cleartype/what.htm?fname=%20&fsize=ClockThis setting sets the system clock. Appointments, scheduled events, and any function on a schedule runs off this setting. You need to set the time zone and time after each hard reset; see Set the Time and Date on page 2-9.CPU SpeedThis system setting enables you to see and change the current speed of the Central Processing Unit (CPU). The default is High Speed at 400MHz. Low Speed is 200MHz. To change the default, select Low Speed and tap OK. A message appear confirming the changed and now current CPU speed.Tap OK to save the change.
5 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04MemoryThe Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Dolphin 9500 Series terminals contain 64MB of on-board, volatile RAM memory.Open the Memory setting whenever you receive system messages about memory.There are three tabs: Main, Storage Card, and Running Programs.Main tab This tab displays the available, in use, and remaining RAM memory used for running and storing programs as well as storing program data. Field DescriptionTotal main memory Total RAM memory.Storage RAM memory being used for storing programs and program data.Program RAM memory being used to run programs.Fields Under Storage and ProgramAllocated Displays the current amount of RAM memory allocated for Storage vs. Program use.In use Displays the current amount of RAM memory being used by Storage vs. Program memory functions.Free Displays the current amount of RAM memory available for Storage and Programs use.To Increase/Decrease RAM MemoryTo increase Program or Storage memory, tap, hold, and drag the slider towards the kind of memory you want to increase. The three fields adjust automatically; Program memory decrease when you increase Storage memory and vice versa.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 9Storage Card tab This tab displays the current capacity and usage statistics of the selected memory type - IPSM or Storage Card. Select the memory type from the drop-down list; IPSM is selected by default. IPSM Short for Intel Persistent Storage Manager, this is the 14MB of on-board Flash memory that is non-volatile. Because this memory is non-volatile, data or programs stored in IPSM are not affected when power is removed. Autoinstall programs, for example, are stored in IPSM so that they are always installed at cold-boot startup. When IPSM is selected in the drop-down list, the Storage Card tab displays the IPSM memory capacity and usage statistics. Storage Card You can install additional memory in Dolphin terminals - see SD Memory on page 3-8. If a storage card is installed in the terminal, Storage Card appears in the drop-down list. Select Storage Card and the Storage Card tab displays the current capacity and usage statistics of the installed storage card.Running Programs tab Displays the software programs currently using Storage memory. Total storage card memoryThe total memory of the memory type selected in the drop-down list.In use The amount of memory being used by the selected memory type.Free The free memory available of the selected memory type.
5 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or• Tap Stop All to automatically stop all running programs.Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a program here, any unsaved data in that program is lost. To free up memory without risking data loss, return to the running program, save your data, and close the application.Links at the Bottom of the Memory TabsAt the bottom of all three Memory tabs are two links: Remove programs Opens the Remove Programs system setting. For details, see Remove Programs on page 5-13.Find Enables you to search for large files using storage memory. It opens the Find screen with Larger than 64KB already selected in the Type field. PowerPower system settings contains three tabs: Battery, Wireless, and Advanced. Tab This tab enables you to …Battery Tab Check the remaining charge of both the main and backup batteries. For more information about the terminal’s batteries, see Batteries on page 3-10.!
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 11You can also set automatic turn-off times for the terminal to conserve power. When the device is “turned off,” that means that it goes into suspend mode. For more information on suspend mode, see Suspend Mode on page 2-11.Wireless Tab Determine the power settings for your wireless connection.Select Wireless signals off… when you don’t want to use system power to power up the radio(s).Select Wireless signals on when you want the radio to use system power to transmit. This is the default setting. The list contains the radio firmware installed in the terminal. The selected items are the items using system power.Advanced Tab Determine power time-outs.For On battery power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on battery power.For On external power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on external power.Options below the tabsAdjust backlight… opens the Backlight settings so that you can make adjustments to conserve power usage; see Backlight on page 5-6.Change beam… opens beam settings so that you can make adjustments to conserve power usage; see Using Infrared on page 6-6. (You would turn off receiving capabilities to conserve power.)Tab This tab enables you to …
5 - 12 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Regional SettingsRegional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or € symbol, for example), time, and date. These specifications apply to all screens, including the Today screen.The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a number of pre-programmed regional settings. Select one from the list. The results appear on the screen. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 13Remove ProgramsThe Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed are removed from RAM memory. Any program (usually *.cab or *.dll files) stored in the Autoinstall folder (My Device > IPSM > Autoinstall) will re-install after the next hard reset. For information about the Autoinstall process, see Let Autoinstall Run on page 2-9. For information about the hard reset process, see Hard Reset (Cold Boot) on page 2-11.To Remove Programs1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list.MemoryFor more detailed memory information, tap memory of “Adjust memory allocation.” The Memory system setting opens. For information about memory settings, see Memory on page 5-8.
5 - 14 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04ScreenThe Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately. Align Screen Tap this button to re-align the screen; see Align the Screen on page 2-9.ClearType Select Enable ClearType to enable ClearType font rendering. You will need to perform a soft reset for the change to take effect. After ClearType font rendering is enabled, you can adjust the render level in the ClearType Tuner setting. For more information, see ClearType Tuner on page 5-7.Input Options Tapping input opens the input panel settings; see Input Panel Options on page 4-19.uPhone SettingsIf you have a GSM/GPRS radio installed on your terminal the uPhone Settings icon appears on the System tab. For details, see uPhone Configuration on page 9-18.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 15Connections TabThe Connections tab enables you to manage your network connections. Beam Enables you to verify and adjust the infrared settings of the IrDA port. For details, see Using Infrared on page 6-6.Connections Enables you to configure network connections; this is the connections manager. For details, see Connections Tab on page 5-15.Radio Manager Enables you to power up and power down the radios installed on the terminal. For details, see The Radio Manager on page 4-16.802.11b Settings This icon appears only if an 802.11b radio is installed on the terminal. Tapping the icon enables you to configure your 802.11b radio. For details, see Wireless LAN Communications with 802.11b on page 7-1.IrDA This icon appears only if a Bluetooth radio is installed on the terminal. Tapping the icon enables you to disable or enable the IrDA port. For details, see Verify That the IrDA Port is Enabled on page 6-6.uPhone GPRS This icon appears only if a GSM/GPRS radio is installed on the terminal. Tapping the icon opens GPRS settings. For details, see GPRS Connection on page 9-23.Server-Assigned IP AddressesPlease note that all server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).Zero-Config Wi-FiPlease note that the zero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin 9500 series mobile computers.Creating a Wireless Network Connection On Dolphin 9500 Series terminals, wireless networks need to be configured according to the radio installed in the terminal.For more information about 802.11b radios, see Wireless LAN Communications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wireless PAN Communications with Bluetooth on page 8-1. For more information about GSM/GPRS radios, see Wireless WAN Communications with GSM/GPRS on page 9-1.
5 - 16 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Accessing the Connections Manager To open the connections manager, tap the Connections icon. The connection manager opens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and AdvancedTask tab The Task tab enables you to configure and manage your My Work Network settings. Click on the link to setup or manage existing network accounts.Advanced tab The Advanced tab enables you to configure and manage network parameters and network cards.Creating an External Modem Connection to an ISP1. Obtain the following information from your ISP: • ISP dial-up access telephone number, • user name, • password, and • TCP/IP settings. 2. Use a NULL modem cable to connect to an external modem.3. Tap Start > Settings > Connections tab > Connections > Task tab.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 174. Tap Add a new modem connection. The Make New Connection screen appears.5. Enter a name for the connection, such as "My Connection."6. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1. 7. Tap Next. The My Connection screen appears. 8. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#" (see Establishing Dialing Rules on page 5-23). Tap Next.9. Now enter any authentication information your ISP requests.10.You should not need to change any settings in Advanced because most ISPs now use a dynamically-assigned addresses. See Advanced Settings on page 5-18.11.Tap Finish to complete this wizard.
5 - 18 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Advanced SettingsGeneral Tab Use the General tab to change the connection speed of your connection. Wait for dial tone before dialing, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings Tab The Port Settings tab has options that should be left alone unless indicated otherwise by your ISP.TCP/IP Tab If your ISP does not use a dynamically-assigned address, enter that information into the TCP/IP tab.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 19Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab.Connecting to Your ISP1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections.3. Tap and hold on the applicable dial-up settings and select Connect. (You can delete the connection by selecting Delete.)4. Your modem will dial-out and attempt to create the connection.Creating an External Modem Connection to Your WorkFollow the instructions for Connecting to Your ISP, but select Add a new modem connection under My Work Network.Establishing Exceptions for Work URLsSome companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one of these URLs, Pocket Internet Explorer will search for the website on the Internet rather than the company's intranet. To connect to such intranet URLs, they need to be entered as Work URL exceptions in the connections manager. 1. Go to Start > Settings > Connections tab > Connections > Advanced tab (see page 5-16).2. Tap Select Networks.
5 - 20 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/043. Tap Exceptions. The Work URL Exceptions screen opens. 4. Tap Add new URL to add a new exception.5. Enter the Work URL and tap OK.Setting up a Proxy Server Connection for Work ConnectionsIf you are connected to your ISP or private network during synchronization, the terminal should download proper proxy settings during synchronization from your PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.1. Go to Start > Settings > Connections tab > Connections.2. Under the My Work Network heading, tap Set up my proxy server.3. Select This network connects to the Internet and This network uses a proxy server…4. In the Proxy server field, enter the proxy server name.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 21• Tap Advanced for advanced settings. This information can be provided only by your network administrator.5. To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab.Setting Up a VPN Connection for Work ConnectionsA VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server.1. Go to Start > Settings > Connections tab > Connections. 2. Under the My Work Network heading, tap Add a new VPN server connection.3. Enter the requested information including VPN type and tap Next.
5 - 22 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/044. Indicate whether a pre-installed certificate should be used or rather a pre-shared key and tap Next.5. Enter your login details. If finished, tap Finish to complete VPN setup.6. Otherwise, tap Advanced to access more options.• Enter TCP/IP settings in the first tab; server-assigned IP addresses use DHCP.• Enter Server DNS/WINS information in the Servers tab.Connecting to a VPN Server1. Go to Start > Settings > Connections tab > Connections.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 232. Select Edit my VPN servers.3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you can delete your VPN server connection.)1. Your VPN Server is accessed. When connected, tapping on the icon displays the following bubble: Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (see page 5-16).
5 - 24 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/042. Tap Select Location.3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. 4. Tap Edit to configure either profile. (You can define your own dialing profile by tapping New. A warning appears that your existing modem connections must include the correct country and region area code settings. 5. Tap OK to confirm. Enter the appropriate information on the next screen.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 5 - 256. Tap Dialing Patterns to change how dialing occurs.7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed. Tap OK to save your changes.Configuring Network CardsTo see the network cards installed on your terminal, tap Start > Settings > Connections > Advanced tab (see page 5-16) > Network Card. Tap on an adapter to review its settings. Server-assigned IP addresses use DHCP. If you make any changes on these tabs, you must tap OK to save the changes, then perform a soft reset to update the registry.After you tap OK, the following message appears:
5 - 26 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Tap OK again to save any changes.For details about performing a soft reset, see Soft Reset (Warm Boot) on page 2-11. During the soft reset, the new registry entries created by the changes can be read by the applications that need them.Do NOT perform a hard reset (see Hard Reset (Cold Boot) on page 2-11) after modifying an adapter here. Hard resets return the terminal to factory defaults. !
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 6 - 16CommunicationsOverview You can exchange information between your Dolphin 9500 Series terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options:• Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.• Use the infrared (IrDA) port to send and receive files between two devices.• Connect to your ISP. ConnectingMore information on the procedures described here, as well as information on additional procedures, can be found in the following locations:• ActiveSync Help on the desktop computer. In ActiveSync, click Help > Microsoft ActiveSync Help.• See Inbox on page 10-7.• Online Help. Tap Start > Help > View menu > All Installed Help > Inbox or Connections.For more information, go to the Windows Mobile software website at: www.microsoft.com/windowsmobile/products/pocketpc/Installing Additional SoftwareIn addition to the default programs installed on your terminal when it is first booted up, you can install any program (created for a Windows Mobile device), as long as the terminal has enough memory to store the program and the program has an *.exe, *.cab, or *.dll extension. The most popular place to find software on the Windows Mobile website: www.microsoft.com/windowsmobile/products/pocketpc/When selecting programs, verify that the program and version of the program are designed for the Windows Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. You can install additional software via:• ActiveSync - see page 6-4.• Infrared - see page 6-6.• The Internet (via wireless radio) - see page 6-9.!
6 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using ActiveSyncUsing Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft® Exchange Server on your desktop computer with your Dolphin 9500 Series terminal. You can also synchronize this information directly with a Microsoft Exchange server.Synchronization compares the data on the desktop computer and the terminal and updates both with the most recent data so that the information on both is identical. You can:• Update the information in Microsoft Pocket Outlook® on your device by synchronizing it with Microsoft Outlook on your desktop computer. • Synchronize Microsoft Word and Microsoft Excel files between your device and desktop computer. Your files are automatically converted to the correct format.The most current version of ActiveSync can be downloaded from www.microsoft.com.Additional CapabilitiesWith ActiveSync, you can also:• Back up and restore your device data. • Copy (rather than synchronize) files between your device and desktop computer.• Control when synchronization occurs by selecting a synchronization mode. For example, you can synchronize continually while connected to your desktop computer or only when you choose the synchronize command.• Select which information types are synchronized and control how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.RequirementsTo synchronize, ActiveSync version 3.7 or higher must be installed on both your desktop computer and Dolphin 9500 Series terminal. Dolphin 9500 Series terminals ship with ActiveSync 3.7 already installed. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal. To install ActiveSync on your desktop computer, insert the Microsoft Companion CD into the CD-ROM drive of your desktop computer. Click the yellow arrow, then Start Here, and follow the directions on your screen.When communicating via ActiveSync, your terminal must be connected to the host PC with a peripheral device sold/manufactured by Hand Held Products, such as the Dolphin HomeBase, Dolphin Mobile Base, Dolphin Net Base, Dolphin Mobile Charger or other Dolphin 9500 Series charging/communication cable. Use of any peripheral not sold/manufactured by Hand Held Products may damage your terminal and will void the warranty. For more information about communication peripherals, see Dolphin 9500 Series HomeBase on page 12-1 and Dolphin 9500 Series Mobile Base on page 13-1.Setting Up Your Desktop ComputerWhen installation of ActiveSync is complete on your desktop computer, the ActiveSync Setup Wizard helps you • connect your terminal to your desktop computer, • set up a partnership so you can synchronize information, and • customize your synchronization settings. Synchronizing from Your Desktop ComputerBecause ActiveSync is already installed on the Dolphin 9500 Series terminal, your first synchronization process begins automatically when you finish setting up your desktop computer in the wizard and your terminal is connected to the host PC. After your first synchronization, look at Calendar, Contacts, and Tasks on the terminal. Notice that the same information from Microsoft Outlook on your desktop computer is now on the terminal. Simply remove the Dolphin from the communication peripheral and you’re ready to use it.By default, ActiveSync does not automatically synchronize all types of information. Use ActiveSync Options to specify the types of information you want to synchronize. The synchronization process makes the data (in the information types you select) identical on both your desktop computer and your device.!
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 6 - 3For more information about using ActiveSync on your desktop computer, open ActiveSync, then open ActiveSync Help.Synchronizing from the TerminalActiveSync must be setup on your desktop computer and the first synchronization process completed before you initiate synchronization from the terminal for the first time.To initiate synchronization the first time, tap Start > ActiveSync. The synchronization process begins. Note: If you have a wireless LAN card, you can synchronize remotely. After the first synchronization, when using Dolphin peripherals such as the HomeBase or Mobile Base, synchronization begins automatically whenever a terminal is properly seated in the terminal well. For more information, see Dolphin 9500 Series HomeBase on page 12-1 or Dolphin 9500 Series Mobile Base on page 13-1.Tap to connect and synchronize.View synchronization status.Tap to synchronize via IR orchange synchronization settings .View connection status.Tap to stop synchronization.
6 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Exploring Your Terminal from the Desktop ComputerWhen the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore. The Mobile Device folder opens in Windows Explorer. The terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.Adding Programs to the Terminal Using ActiveSyncWhen selecting programs, verify that the program and version of the program are designed for the Windows Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. Depending on the application, the software must be stored or installed on the host PC. 1. Download the program to your desktop computer from either the Internet or the CD or disk that contains the program. You may see a single *.exe or setup.exe file, a *.cab file, or *.dll. There may also be several versions of files for different device types and processors.2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the terminal to the desktop computer via a Hand Held Products communication peripheral.If the File is an Installer:An installer program is one that installs on the PC and the terminal simultaneously; one process installs to both devices.1. On the PC, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal. If the File is Not an Installer:Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal. You will know the program cannot be installed on the PC if an error message appears when you try to install it stating that the program is valid but designed for a different type of computer. !
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 6 - 51. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync and click Explore.*2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder on the terminal. • If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall).3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the folder where the program is located, and tap on the program file to install it.• If you copied the file to the Autoinstall folder, you can either tap on the program inside the Autoinstall folder or perform a hard reset and the program will install as part of the regular Autoinstall; see Let Autoinstall Run on page 2-9. Remember, a hard reset erases RAM data! For more information, see Hard Reset (Cold Boot) on page 2-11.After installation on the terminal is complete, tap Start > Programs and the program and its icon appears on the Programs screen. Tap it to open the program.
6 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Using InfraredDolphin 9500 Series terminals contain infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks, as well as software upgrades.Verify That the IrDA Port is EnabledThe IrDA port must be enabled to transmit data. By default, the IrDA port is assigned to Com port 6 and is enabled. When a Bluetooth radio is installed, the IrDA port can be disabled to free up a Com port for Bluetooth devices. To verify that the IrDA port is enabled, tap Start > Settings > Connections tab > IrDA .If Enable IrDA ports is selected, then the IrDA port is active.Note: The IrDA icon appears on the Connections tab only if there is a Bluetooth radio installed on the terminal.IrDA Port Location on the TerminalThe above graphics shows the left side panel of the Dolphin 9500 terminal. The location of the IrDA port is the same on both Dolphin 9500 and Dolphin 9550 terminals. For more information, see IrDA Port on page 3-8.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 6 - 7Verify That Beam Settings Are Set to ReceiveThe Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Sending InformationTo send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be aligned with each other and within a close range. The maximum data-transfer speed is 115 Kbps.1. Align the IrDA ports.2. Open the program where you created the item you want to send and locate the item in the list. You can also beam files, but not folders, from File Explorer. 3. Tap and hold the item. A pop-up menu appears. 4. Select Beam File. The information begins transmitting to the other device.Receiving Information1. Align the IrDA ports.2. Have the owner of the other device send the information to you. 3. Your terminal automatically begins receiving it.Selected itemPop-up menu
6 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04TroubleshootingIf the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears:
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 6 - 9Using an ISPThe communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services.After you are connected, you can send and receive e-mail messages by using Inbox and view web pages using Pocket Internet Explorer. For more information, see Inbox on page 10-7. You can also download software applications from the web.Adding Programs Directly from the InternetWhen selecting programs, verify that the program and version of the program are designed for the Windows Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. 1. Determine your device and processor type so that you know which version of the software to install. Go to Start > Settings > System tab > About. On the Version tab, make a note of the information in the Processor field.2. Download the program to your device straight from the Internet using Pocket Internet Explorer. You may see a single *.exe or setup.exe file, or several versions of files for different device types and processors. 3. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.4. Tap the file, such as an *.exe file. The installation wizard begins. Follow the directions on the screen.For more information about working with Pocket Internet Explorer, see Pocket Internet Explorer on page 10-10.!
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Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 17Wireless LAN Communications with 802.11b OverviewDolphin 9500 Series terminals are available with an on-board 2.4 GHz 802.11b (Wireless Local Area Network) WLAN radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band at a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500 Series a complete solution for a variety of wireless mobile data collection applications.The Dolphin 9500 Series is interoperable with other 802.11b Wi-Fi-compliant products including Access Points (APs), printers, PCs (via PC card adapters) and other wireless portable terminals.Powering Up the 802.11b Radio DriverThe radio driver for 802.11b is installed when the Dolphin terminal is first initialized. The 802.11b radio must be powered up before you can configure it. For more information, see Powering Up Radios and Radio Combinations on page 4-7.Configuration UtilitiesThere are two configuration utilities for the 802.11b radio: 802.11b Settings and 802.11b Wireless Security Supplement.802.11b Settings Use this configuration utility when you are not using Wired Equivalent Privacy (WEP) or standard WEP (64/128 bit) with no authentication. For more details, see 802.11b Settings on page 7-2.802.11b Wireless Security SupplementUse this configuration utility when you are using WEP (beyond the standard), Wi-Fi Protected Access (WPA), and authentication. For details, see 802.11b Wireless Security Supplement on page 7-12.
7 - 2 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04802.11b SettingsYou can access the configuration utility two ways:1. Tap Start > Settings > System tab > 802.11b Settings. This icon appears on the System tab only if there is an 802.11b radio installed on the terminal.2. Tap the Status icon in the system tray - see The Status Icon on page 7-11.The 802.11b Settings utility consists of four tabs: Status, Config, Advanced, and About. Each tab is described in its own section in this chapter.IconsThis configuration utility contains icons that indicate the status of the network.Icon This icon means…Excellent signal strength. Excellent connection.Poor signal strength. Poor connection.Radio disabled. No radio connection. Access Point, AP Mode.Peer Station, Peer-to-Peer Mode.WEP enabled. Network needs a WEP Key to connect.WEP disabled. Network does not need a WEP Key to connect.Mismatched WEP Key configuration with your network.Online help button.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 3Status Tab802.11b Settings always opens to the Status tab, which displays the current 802.11b settings. Field DescriptionCurrent Channel Shows the RF channel currently used by the radio.Current TX Rate Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps.Disable/Enable RadioTap this button to disable/enable the radio.Rescan Tap this button to start a rescan process to search for an AP with a stronger signal in the network.Link Quality Displays the signal to noise ratio.Strength Displays the signal strength of the receiver.IP Address Displays the IP address of the radio. Verify configuration information with your network administrator. Renew IP Tap this button to reapply IP the address from the DHCP server when automatic DHCP is enabled.State Displays the Network Name and the MAC address of: - the access point the radio is associated with in AP mode, or- the creator of IBSS into which the radio is joined in peer-to-peer (Ad-Hoc) mode.After an SSID is chosen, this field name changes to “IBSS ID.”
7 - 4 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04More Info Tap this button to display detailed TCP/IP information as shown in the following screen: Ping Tap this button to open the Ping Utility.Field DescriptionIP Address Displays the current IP address. You can enter another IP address to ping it.Size (Bytes) Displays the current size in bytes; 32 is the default. You can select up to 8192 bytes in the drop-down list.Timeout (ms) Displays the current timeout; 500 is the default. Increase or decrease it by tapping the up and down arrow buttons.Clear Tap this button to clear IP Address input and the ping statistics field. Ping Tap this button to ping the IP address entered in the input field. Ping Statistics This section lists the pinging IP address and the pinging results.Field Description
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 5Config TabThe Config tab provides a list of all access points (APs) and peer stations in range. You can create and edit SSID profiles for access points that you want your station to associate with. Preferred Profiles This section displays a list of preferred profiles for APs in the network, created by the user, or added from the Active SSIDs table. When turned on, the radio searches for the APs in the exact order shown in the list of profiles. This section is blank after the initial installation and each hard reset. It will remain blank if there no automatic association preference selected.This section contains several icons that enable you to add and configure APs.Active SSIDs The Active SSIDs table lists all access points or peer stations (creator of IBSS) in the vicinity of the host. It displays only those SSIDs that accept broadcast associations.Each record displays information in the following six columns (The screen may not display all the fields in the following table. Use horizontal scroll bar to view all): Icon Name DescriptionNew This button is always active. Tap it to create a new profile on a series of screens; for instructions, see To Create a New Profile on page 7-7.The following buttons activate only when an Active SSID in the Preferred Profile list is selected.Edit Tap this button to open the configuration screens for the selected SSID.Delete Tap this button to delete the selected SSID from the Preferred Profile list.Up Tap this button to move the selected SSID up one place in the Preferred Profile list.Down Tap this button to move the selected SSID down one place in the Preferred Profile list.Remember that the terminal accesses the SSIDs in this list in the exact order that they appear; moving an SSID up or down in the list determines the order of contact.Column This column displays…SSID The Network Name of the access point or peer station. An icon with signal strength is also shown.Signal Strength in percentage for the selected SSID.
7 - 6 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Add Tap this button to add an Active SSID to the Preferred Profiles list. Select and active SSID in the list, tap Add, and the profile moves to the Preferred Profiles list.Apply Tap Apply to associate your station with a selected SSID. The SSID selected can be in the Preferred Profile or Active SSIDs lists. When applied, the Status tab opens displaying the status of the wireless connection. If the association fails, a search for another AP in the Preferred Profile list automatically takes place, and the radio attempts to associate with the station, in order of preference.Refresh Tap Refresh to start a new search for all available access points or peer stations in the vicinity.To Add an Active SSID to the Preferred Profile TableAn SSID needs to be in the Preferred Profile list to be edited.1. Select an SSID in the Active SSID list and tap Add. If the SSID has the WEP Key turned on, the Settings window displays and prompts you to enter the WEP Method, Encryption Key, and Key ID. 2. Now, you need to configure its profile. 3. In the Preferred Profile list, select the SSID and tap Edit ; see To Create a New Profile on page 7-7.4. When configuration is complete, tap OK. The SSID and its profile are added into the Preferred Profiles list. If adding an SSID with the WEP Key turned off, the Settings window does not display and the SSID is added directly to the Preferred Profile table. Mode Access Point Peer StationChannel The channel in use and the WEP method it applies, if any. WEP Key-On WEP Key-Off.SupRate Supported data rate of the access point or the peer station.BSSID (MAC Addr) BSSID or MAC Address of the access point or the peer station.Column This column displays…
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 7To Create a New ProfileIn the Preferred Profiles section, tap the New button . A screen opens with two tabs windows: Network Profile and Authentication.Network Profile Tab Field DescriptionNetwork Name & Type SectionSSID Enter an SSID, which is the Network Name. Check with your network administrator for Network Name (SSID).TX Rate Choose the transmit rate from the drop-down list - 1MB, 2 MB, Auto 1/2 MB, 5.5 MB, 11 MB, or Fully Auto. The transmit rate is set to Fully Auto by default. Type From the drop-down list, selectPeer-to-Peer – This mode used for communication between two (or more) radio stations (cards) without an access point. Access Point (AP) – This mode is also called “Infrastructure” mode. Chan Scroll to select a channel for communication. AP Search ThresholdSelect Low Density (default), Medium Density, or High Density from the drop-down list and tap OK. AP search thresholds are used for wireless client roaming between APs. In general, the higher the density selected here, the easier your WLAN card roams between APs with the same SSID in the same network. Roaming also depends on the relative signal strength of the AP.OK Tap this button to save the profile or changes to the profile.Cancel Tap this button to close the window without saving or modifying the profile.Note: The SSID, Type, TX Rate, and Channel fields are unchangeable in Access Point mode, whereas TX Rate and Channel fields can be changed in Peer-to-Peer mode.
7 - 8 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Authentication TabOn the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile before connecting. For more information about configuring a profile, see To Create a New Profile on page 7-7.Field Description*Authentication AlgorithmThis drop-down list is active and configurable only when the WEP Key is enabled for the selected SSID profile. If this drop-down list is active, select one of the following options:Automatic based on WEP setting – The algorithm automatically matches the AP's setting. This is the default selection.WECA Compliant (always use Open) – The algorithm should match the AP’s setting for "Open." Must use Shared with WEP – The algorithm should match the AP's setting for "Shared." Method The options in this drop-down list determine what characters can be used to create the WEP encryption key. Select one of the following five:Disabled – WEP Key is off64 bit (HEX) – You can use up to 10 characters in Hexadecimal in the Encryption Key field64 bit (ASCII) – You can use up to 5 characters in ASCII in the Encryption Key field128 bit (HEX) – You can use up to 26 characters in Hexadecimal in the Encryption Key field128 bit (ASCII) – You can use up to 13 characters in ASCII in the Encryption Key fieldHEX – Hexadecimal is a set of 16 characters from 0-9 and from A(a)-F(f). ASCII – ASCII means any printable ASCII character can be typed.Key ID Choose from the available Key IDs: 1 (Default), 2, 3, or 4. Check with your network administrator for the WEP Key and Key ID you need to use for your network.Encryption Key Type in the encryption key for your wireless connection. The format allowed in this field depends on the character set and format selected in the Method field. *Enable 802.1X This option and drop-down list is active only when the WEP Key is enabled.Select this option if access to the network needs group authentication, then select the 802.1X security standard - PEAP or TLS - from the drop-down list. *Properties Tap the Properties button to choose the certificate that applies. Accessing 802.1x networks require personal certificates for authentication.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 9To Delete a ProfileProfiles may be deleted either from the Preferred List or from the Preferred List and Registry. To delete a profile, select (highlight) a profile and tap the Delete button and the following screen displays:From the pop-up window select the option of your choice and tap Yes to confirm or No to cancel. Advanced Tab*Please note that 802.11b Settings does not support authentication; therefore, these fields are not active. If you are using authentication in your wireless 802.11b connection, you must configure that connection in the 802.11b Wireless Security Supplement. For more information, see 802.11b Wireless Security Supplement on page 7-12.OK Tap this button to save the profile or changes to the profile.Cancel Tap this button to close the window without saving or modifying the profile.Field DescriptionPower Save Mode This drop-down list determines the settings for Power Save Mode.Disable – Disables the Power Save mode.Always Enable – Enables Power Save mode. This is the default setting.Auto Enable – Automatically enables the Power Save mode when the terminal is running on battery power and automatically disables Power Save mode when the terminal is running on external power. Field Description
7 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04About TabThis window provides Version Number and time of build for Network Driver, Configuration Utility, and NIC Firmware. Slider The slider is active only if Power Save Mode is enabled. Move the slider between Best Performance and Best Battery Life. The setting here modulates Power Save Mode to achieve maximum performance and maximum battery life.Preamble Mode A preamble consists of a Synchronization (Sync) field and a 16-bit Start Frame Delimiter (SFD) field.Long TX Preamble – Where Sync field consists of 128 bits. Short TX Preamble – Where Sync field consists of 56 bits.Auto TX Preamble – Automatically changes between long and short preamble mode transmission based on AP configurations. This is the default Preamble Mode.Defaults Resets all the settings to default values • Always Enable for Power Save Mode, • Automatic based on WEP setting for Authentication Algorithm, and • Auto TX Preamble (for Preamble Mode).Apply Applies changes. This button is active only when a change has been made on the tab.Field Description
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 11The Status Icon You access the 801.11b Settings by tapping and holding on the Status icon in the task tray at the bottom of the Today screen. The following menu pops up:Note: The Status Icon changes to a crossed lock as a warning that you may have entered a wrong key (WEP Key mismatch) for the WEP-On AP or a station.Menu Option Selecting This Option…Wireless Radio On Turns on the radio. LED is on and the Link Icon displays with signal strength.Wireless Radio Off Turns off the radio. A pop-up window will ask for your confirmation. If confirmed, the LED will be off and the Status icon will change color from green to red on the top without signal strength displayed. The WLAN card/module will stop functioning. Remove Status Icon Removes the Status Icon from the bottom tray. A pop-up window asks you to confirm. Click Yes to confirm, or No to cancel. If confirmed, the Status icon does not display in the task tray, and you will need to go to Start > Programs > 802.11b Settings in the future. Wireless Network Status Opens the Status tab of the configuration utility; see Status Tab on page 7-3.Configuration Opens the Config tab of the configuration utility; see Config Tab on page 7-5.Advanced Configuration Opens the Advanced tab of the configuration utility; see Advanced Tab on page 7-9.Version Information Opens the About tab of the configuration utility; see About Tab on page 7-10.
7 - 12 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04802.11b Wireless Security SupplementAEGIS Client® offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard. The Client is interoperable with 802.1X-capable wireless access points and authentication servers including Microsoft's IAS and Cisco's ACS.The Client solves the problem of key distribution in wireless LANs by using public key authentication and encryption between Wireless Access Points (WAP) and roaming stations to exchange dynamic Wired Equivalent Privacy (WEP) keys. In addition, network managers can control 802.1X user profiles from a centralized RADIUS server or, in the case of TTLS, from a RADIUS Diameter or other AAA servers. The Client supports both wireless (802.11a/b/g) and Ethernet interfaces. System RequirementsYou need the following equipment and software to run AEGIS Client software:• A computer with a network interface card and/or wireless network interface card installed that support the NDIS 5.1 standard for 802.11 WLAN object identifiers (OID). The AEGIS Client software installation routine expects to find your computer’s wireless card properly installed, even if it isn’t connected to a network. If the card isn’t in the computer, the installation program can’t make the proper program and protocol associations. Be sure your wireless card is installed!• The appropriate version of the AEGIS Client software package for your operating system. Contact Hand Held Products for the correct version for your company.Platforms SupportedThere are several versions of AEGIS Client software for computers using a wide variety of operating systems. Specific capabilities of a particular version of AEGIS Client may vary according to the operating system. This is due to varying levels of support for different EAP types by manufacturers. Drivers for some types of network hardware and operating system combinations don’t support as many EAP types as others combinations.The following platforms are supported:• Windows Mobile Software 2003 [OS version "Pocket PC Version 4.20.1081 (Build 13100)"]• Pocket PC 2002 [OS version "Pocket PC Version 3.0.11171 (Build 11178)"]• CE.NET 4.1 [OS version "CE .NET Version 4.10 (Build 908)"]• CE.NET 4.2 [OS version "CE .NET Version 4.20 (Build 1088)"] Note: Verify the operating system version by tapping Start > Settings > System tab > About. 802.1X Supplicant Protocol Support Support for the Extensible Authentication Protocol (EAP) - RFC 2284Supported authentication methods are as follows: • CHAP/MD5 - RFC 1994 • EAP TLS Authentication Protocol - RFC 2716 • EAP Tunneled TLS (TTLS) - Internet Draft February 2002 • Cisco LEAP and PEAP• Microsoft PEAP Tested against the following servers:• Funk Odyssey 3.2 using TLS, LEAP and TTLS • AEGIS Client 1.1.4 using MD5, TLS, TTLS, LEAP and PEAP • Cisco ACS 3.2 using MD5, TLS, LEAP and PEAP If you are using one of these authentication methodologies, you need to configure your 802.11b connection here, NOT through 802.11b Settings. However, if you want to set the AP Search Threshold above the default setting of Low Density, you do need to change that setting in 802.11b Settings; for details, see Network Profile Tab on page 7-7.!
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 13Required Network Configuration Information WorksheetsBecause AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network. Installing and configuring the Client usually takes less than 15 minutes, provided you have the required equipment, software, and configuration information. You need clear information from the network administrator about how the network’s authentication works. The worksheets on the following pages provide space to record the required Client configuration information to set up the Client to match specific Extensible Authentication Protocols (EAP). The forms are designed so that hard copies can be filled out, copied, and distributed.The client software supports the following EAP authentication methods:• MD5• LEAP• TLS/SmartCard• TTLS• PEAPThere is a worksheet for each method. Complete the worksheet for the method you choose.MD5 WorksheetTo configure AEGIS Client to use MD5 authentication, you need to know:1. Will you use your Windows user name and password for network authentication? (Applies only to Windows clients.)2. If not, what is your unique user name/password combination?If a second set of credentials is required, you need to know the exact user name and password. These are typically case-sensitive.User name: _______________________________________Password: ________________________________________LEAP WorksheetTo configure AEGIS Client to use LEAP authentication, you need to know:1. Will you use your Windows user name and password for network authentication? (Applies only to Windows clients.)2. If not, what is your unique user name/password combination?If a second set of credentials is required, you need to know the exact user name and password. These are typically case-sensitive.User name: _______________________________________Password: ________________________________________
7 - 14 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04TLS/SmartCard WorksheetTo configure AEGIS Client to use TLS/SmartCard authentication, you need to know:1. Is a client certificate required?____ No.____ Yes. This file needs to be installed on your machine by your network administrator.2. Should the AEGIS Client validate the server certificate chain?____ No. Skip Questions 3-4.____ Yes. 3. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required:________________________4. Are intermediate certificates allowed?____ No.____ Yes.5. What is the name of the server? _____________________________ This usually includes the server’s domain, for example: server.big_school.edu. TTLS WorksheetTo configure with TTLS authentication, you need to know:1. Use Windows user name and password for authentication? (Applies only to Windows clients.)2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.User name:_______________________________________3. Is a client certificate required?____ No.____ Yes. This file needs to be installed on your machine by your network administrator.4. What is the user name (identity) and password for the tunnel authentication?User name:_______________________________________Password:________________________________________5. What is the tunnel authentication protocol?____ CHAP (Challenge Handshake Authentication Protocol)____ MS-CHAP (Microsoft CHAP Extensions)
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 15____ MS-CHAP v2 (Microsoft CHAP Extensions v. 2)____ PAP____ EAP-MD56. Is a server certificate is required?____ No.____ Yes.7. Should the Aegis Client validate the server certificate chain?____ No. Skip Questions 8-9.____ Yes.8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required: _______________________9. Are intermediate certificates allowed?____ No.____ Yes.10. What is the name of the server?This usually includes the server’s domain, for example: server.big_school.edu. _____________________________PEAP WorksheetTo configure AEGIS Client with PEAP Authentication, you need to know:1. Use Windows user name and password for authentication? (Applies only to Windows clients.)2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.User name:_______________________________________3. Is a client certificate required?____ No.____ Yes. If it is, this file needs to be installed on your machine by your network administrator.4. What is the user name (identity) and password for the tunnel authentication?User name:_______________________________________Password:________________________________________5. What is the tunnel authentication protocol?____ MS-CHAP v2 (Microsoft CHAP Extensions v. 2)
7 - 16 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04____ EAP TLS/SmartCard____ Generic Token Card6. Is a server certificate is required?____ No.____ Yes.7. Should the Aegis Client validate the server certificate chain?____ No. Skip Questions 8-9.____ Yes. 8. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required?____ Any trusted CA is acceptable.____ A particular CA is required: _______________________9. Are intermediate certificates allowed?____ No.____ Yes.10. What is the name of the server?This usually includes the server’s domain, for example: server.big_school.edu. _____________________________
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 17Opening the ClientTo access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client.After the Client has been activated, you can:1. Tap Start. The icon appears in the quick start tray on the Start menu. Tap the icon to open the Client.2. Tap the icon in the lower left corner of the command bar.Icon IndicatorsThe color of the icon indicates the status of the controlled ports.Note: Different parts of the icon can have different colors if more than one interface on the system is running 802.1X. For example, if your terminal has more than one active network interface card (NIC) then different parts of the icon will have different colors corresponding to the state of each NIC. Icon Color This color icon indicates that …Green Authentication succeeded.Yellow Authentication is in process.Red Authentication failed.If there is no yellow, red or green in the icon then either the ports are not being controlled by 802.1X, or there is no authentication activity on the controlled ports. The absence of yellow, red or green may also indicate that the network access server is not an 802.1X aware device. Gray The port is not in use or is disabled.Either the Client isn’t running, or the port is not bound to the 802.1X protocol.Orange The port is associated, but there is no response to 802.11b packets.If using WEP without 802.1x authentication, this will be the final state when the connection is complete. If using 802.1x authentication, it is either a transient condition or can indicate that attempts to authenticate have timed out as there was no response to 802.1X packets.Blue There is no 802.11b activity. The port may not be connected to an 802.1X-aware entity.
7 - 18 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04The Main ScreenOn the terminal, open the Client. The main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen.Port Status IconThe main screen contains a port status icon to the left of each port listed. The color of this icon indicates the status of the port. The color of the icon changes as the port starts authentication, negotiates with the access point and/or authentication server, and then joins the network. As the network interface starts or stops, the color of the port icon and the status field in the Interface List updates to reflect the current state of the interface.For details about what each color means, see Icon Indicators on page 7-17.Client MenuTo open the client menu, tap Client in the command bar along the bottom of the window.Menu Item Tapping this item…Close Closes the Client's interface, while leaving the client running. Port Status icon
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 19Start/Stop Starts or stops 802.1X authentication. After you finish the initial configuration, tap the network interface and tap Start. If the port is already active, tap Stop first, then Start to force the program to read the new configuration file. Restart Same as a Stop followed by Start. Tap this when you receive a notice such as the following:Configure Opens the Configuration screen displaying the User tab. Install Protocol Selecting this option binds the 802.1X protocol to the WLAN adapter currently installed on the device. The WLAN adapter then appears in the port list. For more information about network adapters, see Network Cards on page 7-31.Exit Terminates the client, which stops the 802.1X protocol.View MenuTo access the View menu, tap View.The Standard and Advanced Views control the number of columns displayed in the main menu. Menu Item Tapping this item…Standard View Displays the Port (adapter name) and State columns. This is the default view.Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns. Scroll right to see all columns.
7 - 20 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Event Log The Event Log is a text file that contains status information from the logging function. Each entry is listed sequentially with a time stamp and a text message. Tap Refresh to retrieve the most current information and display it in the log immediately. Tap Close to return to the main screen. Help MenuTapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information.Status BarThe status bar is displayed at the bottom of the main screen and indicates the connection status between the network card and the access point.The status bar displays one of the following depending on the status of connectivity:• “Not Associated”• “AP : [Name of the SSID] MAC : [MAC address].”Status Bar
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 21Port MenuOn the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted.The port menu enables you to use 802.1X authentication, change the port configuration, or remove it from the port list. If there are no entries in the Port list, follow the advice in the troubleshooting section to resolve the problem. Enable and Disable These commands enable or disable 802.1X authentication on the port. The port should be enabled before the protocol is started. Enabling a port is not the same as starting it (see Client Menu on page 7-18); however, both actions are required for the Client to work. Configure Opens the port configuration screen. Delete Removes an adapter from the port list. An unused port may be deleted from the port list. The radio card must not be in the device or the radio must be turned off. Ports appear in the list only when the 802.1X protocol binds to the adapter. The protocol binds to the adapter when the adapter is in the device and the Client software is installed, or Install Protocol is selected from the Client menu (see Client Menu on page 7-18).
7 - 22 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Configuring the ClientThe Client is configured in two separate areas:1. Client Configuration area - enables you to configure user settings and is accessed from the Client menu in the command bar.2. Port Settings area - enables you to configure Network Properties settings for individual wireless networks and is accessed from the Port menu.Configuration ScreensBoth Client Configuration and Port Settings areas lead you through a series of setup screens. The following diagram displays the different screens and how they are related: Client Configuration Area Each user account needs to define the protocol and the credentials used to authenticate a user. Because Windows Mobile devices are usually small devices with a single NIC and, usually, a single user, the initial configuration is usually the only time the software needs to be set up. The Client will need to be reconfigured if the device is used on multiple networks, or if different users share the computer. Note: Fields are be grayed out if not relevant to the selected protocol.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 23Accessing the Client Configuration AreaOn the main screen, tap Client > Configure (see Client Menu on page 7-18). The Client Configuration screen opens displaying the User tab.On this tab, You…User Settings Tab Configure authentication credentials and profiles.System Settings Tab Set the level of detail that the Client will provide in the system log and zero-config options.Server Identity Tab Control how the Client authenticates the server that handles the 802.1X protocol on the network side. This applies only to the TLS, TTLS, and PEAP authentication methods and is used to tell the Client what server credentials to accept from the authentication server to verify the server.
7 - 24 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04User TabThe User settings tab defines the protocol and the credentials used to authenticate a user.Field DescriptionProfile Multiple user credential profiles can be created for use when the user roams from one network to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow.Tapping Add permits new profiles to be added to the list. A screen appears where you can enter a name for the new profile. Enter a Profile name and tap OK. The name entered appears in the Profile drop-down list.Tapping Delete deletes authentication profiles. To be deleted, a profile cannot be assigned to a configured network.Identity This is the 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. For tunneled authentication protocols such as TTLS and PEAP, this identity (called the Phase 1 identity) is sent outside the protection of the encrypted tunnel. Therefore, it is recommended that this field not contain a true identity, but instead the identity “anonymous” and any desired realm (e.g. anonymous@myrealm.com). For TTLS and PEAP, true user credentials (Phase 2 identity) are entered in the Tunneled authentication section.Note: When used with PEAP and the .NET Enterprise Server Version 5.2, this field must contain the identity used in both Phase I and Phase II. The Phase II identity field is ignored.Password This is the password used for MD5-Challenge or LEAP authentication. It may contain up to 63 ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security.Authentication type This is the authentication method to be used - MD5-Challenge, LEAP, PEAP, TLS, or TTLS. Your network administrator should let you know the protocols supported by the RADIUS server. The RADIUS server sits on the network and acts as a central credential repository for Access Servers that receive the radio signals and ultimately block or allow users to attach to the network.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 25Use certificate This is the certificate to be used during authentication. A certificate is required for TLS, optional for TTLS and PEAP, and unused by MD5 and LEAP. Therefore, this option becomes active only when TLS, TTLS, or PEAP is selected as the Authentication type.If Use certificate is enabled, the client certificate displayed in the field is the one that is passed to the server for verification. To select a client certificate, tap Change and select the certificate from the list that appears. To appear in this list, certificates must be installed in the system, for a description of this process see Installing Certificates with CertAdd on page 7-35. The Issued to field should match the Identity field and the user ID on the authentication server (i.e., RADIUS server) used by the authenticator. Your certificate must be valid with respect to the authentication server. This generally means that the authentication server must accept the issuer of your certificate as a Certificate Authority. Note: When obtaining a client certificate, do not enable strong private key protection. If you enable strong private key protection for a certificate, you will need to enter an access password for the certificate each time this certificate is used. Tunneled authentication areaTunneled authentication parameters are used by only by TLS, TTLS and PEAP protocols, in Phase 2 of authentication, and after the secure tunnel has been established. The fields in this section are active only if TLS, TTLS, or PEAP is selected as the Authentication type. Identity The user identity used in Phase 2 authentication. The identity specified may contain up to 63 ASCII characters, is case-sensitive and takes the form of a Network Access Identifier, consisting of <name of the user>@<user’s home realm>. The user’s home realm is optional and indicates the domain to which the tunneled transaction is to be routed.Note: Because Microsoft .NET Enterprise Server Version 5.2 does not use this parameter for PEAP, This field will have no effect for PEAP at this time. Phase 1 identity is used instead.Password The password used for the tunneled authentication protocol specified. It may contain up to 63 ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security.Protocol This parameter specifies the authentication protocol operating within the secure tunnel. The following protocols are currently supported for TTLS: EAP-MD5, CHAP, PAP, MS-CHAP and MS-CHAP-V2. The following protocols are currently supported for PEAP: EAP-MS-CHAP-V2, TLS/Smartcard, and Generic Token Card (EAP-GTC).Field Description
7 - 26 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04System TabThe System Settings tab controls logging and the port manger timeout period.Field DescriptionLog Level These settings control the detail of the log messages generated by the Client. Each level is cumulative. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message.Errors - only the most severe conditions are logged.Warnings - less severe conditions are logged.Information - all errors, warnings, and information events are logged. This is the default setting.Debugging - creates a log message each time the Client detects or reacts to an event. Be advised that log entries fill memory quickly if the Debugging level is chosen. Do not use the Debugging option for a significant length of time because most internal operations generate messages.Defaults Tap this button to return log settings to the default settings.Disable Wireless Zero ConfigUse this option only as directed by technical support.Selecting this option disables other wireless utilities whether the Client is running or not. If not selected, other wireless utilities cannot apply their settings to the wireless card while the Client is running (although their status displays are usually unaffected). You will need to perform a soft reset whenever this setting is changed. Port Manager Timeout The interval at which the client polls the ports. This is used under different circumstances, for instance after physical changes such as card removal or insertion have been detected. This value should not be changed from the 10-second default unless so advised by technical support.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 27Server TabThe Server identity tab defines the credentials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. The Client uses this information to verify that the Client is communicating with a trusted server. Port Settings Area In the Port Settings area, you configure network parameters for each port listed on the main screen; see The Main Screen on page 7-18.Accessing the Port Settings Area1. On the main screen, tap and hold on a port. The Port popup menu appears; see Port Menu on page 7-21.Field DescriptionDo not validate server certificate chainIf this option is selected, the server certificate received during the TLS/TTLS/PEAP message exchange is not validated.Certificate issuer must be This is the certificate authority used during TLS/TTLS/PEAP message exchange. Any Trusted CA is the default selection and means that any certificate authority can be used during authentication.Both trusted intermediate certificate authorities and root authorities whose certificates exist in the system store are available for selection in the drop-down list. Allow intermediate certificatesThis option is selected by default. It enables a number of unspecified certificates to be in the server certificate chain between the server certificate and the certificate authority indicated in the Certificate issuer must be field. This allows the server certificate received during negotiation to be issued directly by the certificate authority or by one of its intermediate certificate authorities. If disabled, then the selected Certificate issuer must have directly issued the server certificate.Server name must be This is either the server name or the domain the server belongs to, depending on which option is selected below the text field.During authentication, this name will be compared to the server certificate’s Subject: CN field.Must match exactly When selected, the server name entered must match the server name found on the certificate exactly.Must contain domain nameWhen selected, the server name field identifies a domain and the certificate must have a server name belonging to this domain or to one of its sub-domains (e.g., zeelans.com, where the server is blueberry.zeelans.com).
7 - 28 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/042. Tap Configure. The Port Settings Configuration screen opens displaying the Wireless Networks tab.On this tab, You…Wireless Networks Tab Set the parameters for Network Access Points and underlying protocol.Protocol Tab Configure common protocols that apply to any network the port connects to.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 29Wireless Networks TabField DescriptionAvailable Networks SectionThis section displays the networks the terminal recognizes as available to connect to. When the Client is first installed, there are no entries in the Available Networks list. Scan Tap this button to see a list of networks broadcasting their availability.Note: You can also attach to networks who are not broadcasting.Move to Configured This button activates only after Scan has been tapped and available networks have been retrieved.In the list of networks retrieved, select the network you wish to connect to, and tap Move to Configured. This selects the network, which now appears in the Configured Networks section.Configured Networks sectionThis section displays the networks your terminal is connected to. This section enables you to add or remove networks as well as review and edit the properties of existing configured networks. Default When the Client is first installed, there is a Configured Network named "default" in the list. This profile has Associate with any network selected in its Properties selection screen. If you are going to be in a location with only one access point (or more than one access point that attaches to the same network), the default profile may be sufficient for you needs, without necessitating the selection of a specific network or networks. If default is last in the list, it can act as a wildcard should you be out of the range of your primary networks (which are listed first). Do not place default at the top or middle of the list because, if it is, connection to the other list entries will never be attempted.Up Tapping this button moves a selected network up one place in the list.Down Tapping this button moves a selected network down one place in the list.Note: The order of the networks in this list is the exact order that connections will be attempted. The network listed first will be attempted first and so on. Place your primary networks first.Add Tap this button to manually add a network to the Configured Networks list if • the access point does not broadcast its SSID or • you are pre-configuring the client for an access point that is not currently in range. For more information, see Adding a Wireless Network Configuration on page 7-31.Remove Tap this button to remove a selected network in the list.
7 - 30 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Protocol TabThe Protocol tab enables you to configure parameters that will apply to all the networks the selected port connects to.Properties Tap this button to review the properties of a network selected in the list. This button opens the same network configuration screen as the Add button does; use it to edit network configuration properties.Field DescriptionProtocol Settings These are the timer intervals and retry settings defined in the 802.1X standard. They determine how long the supplicant state machine will wait in a given state. These parameters shouldn’t be modified without an understanding of the supplicant state machine. For more information about the supplicant state machine, obtain its 802.1X protocol specification. The parameters are:• Authentication Timeout - The period of time the Client remains in the authenticating or acquired state without receiving a response from the access point or switch. • Held Timeout - The period of time the Client remains in the held state after failing authentication. • Start Timeout - The period of time the Client remains in the connecting state before restarting when there is no response. • Number of Start Attempts - The number of times the Client restarts before giving up. At that point, the Client then defaults to the authenticated state, but there will be no network connectivity because the protocol exchange was never completed.Display EAP notificationsThis option specifies that the EAPOL notification message will be displayed to the user. An authenticator may use such notification to inform you, for example, about a near password expiration. However, some authenticators send chatty and annoying notifications that may, for the convenience of the user, be suppressed. Note that all notifications are written to the event log even if they are not displayed.Renew IP address Select this option to initiate a DHCP request to obtain a dynamic IP address after a successful authentication, but only if the client detects that the connected network (the SSID) has changed. The result is that renewal should not occur upon re-authentication, but does occur at boot or when connecting to a different network. If you have a slow authenticator, you may wish to enable this option when configuring the service because a slow authenticator may prevent you from getting a DHCP-assigned IP address upon boot-up. This option is ignored if the given adapter has a static IP address.Field Description
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 31 Adding a Wireless Network ConfigurationTo add a wireless network configuration, on the main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Profile Info tab.On this tab, You…Profile Info Enter basic profile information for your wireless connection.WEP Mgmt Enter the WEP settings for your wireless connection - see page 7-32.WPA Settings Enter the WPA settings for your wireless connection - see page 7-33.
7 - 32 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04Profile Info TabWEP Mgmt TabThe WEP Mgmt tab enables you to set WEP parameters for each port.Note: The settings on this tab window are interrelated. This means that selecting one may disable access to others.Field DescriptionNetwork Profile Enter the name of this record. This is the name that appears in the Configured Networks list and, by default, is the same as the broadcast SSID. Note that there is nothing special about the name "default." You could configure any other record similarly and it would behave the same way.Network Name This is the SSID of the access point. If the access point broadcasts its SSID, then this value may be derived from the Available Networks list. If the SSID does not broadcast, then you must manually enter the value here.Peer-to-Peer Group (ad hoc mode):Select this option to have two or more client workstations communicate with each other without the benefit of an access point. You should also select Do Active Scan and, in the WEP Management page, enable Use key for data encryption while entering a common key for both sides. WPA is not supported in this mode.Do active scan Select this option whenever the access point (or client, for ad hoc mode) is not broadcasting its SSID. Authentication Profile Select the Client Configuration (user) profile associated with this network. The drop-down list contains client profile names created in the User tab of the Client Configuration Area; see User Tab on page 7-24. To open the selected profile, select it in the drop-down list and tap View. The User tab opens displaying the profile details. If you tap OK (to save changes) or Cancel, you are returned to the Profile Info tab.Field DescriptionProvide encryption key dynamicallyThis option is selected by default. If this option is selected, the other WEP settings on this page are disabled. To enter a custom WEP, de-select this option. The other fields become active.Use key for data encryptionSelect this option to manually enter a WEP key to encrypt your data to the access point. You enter that key in the Key field below.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 33WPA Settings TabThe WPA Settings tab enables you to configure WPA settings.Use key to authenticate with APSelect this option if your network does not support 802.1x authentication and you need to connect to the access point without username and password authentication. The key entered below is used to authenticate instead.Key In this field, enter the WEP key:ASCII - 5 or 13 characters Hexadecimal - 10 or 26 characters.When the key entered is in the correct format, the screen changes to display the type - ASCII or Hexadecimal.Key Index/Transmit KeyThe Key Index drop-down list contains the available keys. You may enter up to four keys for reception; the Client will try all four to find one that works with the access point.From the drop-down list, select the key to be used for transmission as well. If the key selected is the transmit key, the Transmit key box is checked. To change the transmit key, select another key and check the Transmit key box. The check box of the original transmit key will be automatically de-selected.Field DescriptionWPA Mode This drop-down list contains the following options:• Disabled - Do not enable WPA mode. This is the default selection.• WPA 802.1x - Enable WPA and obtain key information through the 802.1x protocol. • WPA PSK - Enable WPA with Pre-Shared Key (PSK) information entered in the field below. This mode is used if the 802.1x protocol is not being used for authentication.PSK pass-phrase This field activates if you select WPA PSK in the WPA Mode drop-down list.Enter between 8 and 63 characters for your pass phrase. Asterisks appear as you type for increased security.Field Description
7 - 34 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04LoggingThe event log is an ASCII text file named “LOG8021X.TXT” located in the directory defined by the WINDIR environment variable (usually the Windows directory). The information the log records is determined by the log settings on the System tab of the Client Configuration Area; see System Tab on page 7-26.The format of the entries is Time Stamp Message TextThe Refresh button at the bottom of the screen is used to update the log file while you are reading it. If the file gets too large, old entries are automatically deleted.If you wish to start with a blank file, exit from the Client (so the icon no longer appears at the lower right of the screen) and delete the log file (log8021x) in File Explorer; see Finding and Organizing Information on page 4-12. When you restart the Client, a new log file is created.
Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Rev (d) 12/22/04 7 - 35Installing Certificates with CertAddCertificate RequirementsDuring configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator. In addition, your certificate must be valid on the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a trusted Certificate Authority. If the selected certificate does require a password or pass phrase to decode the private key, enter this value in the “Certificate Pass Phrase” field. This value will be encrypted when the configuration is saved. However, on some systems, there may not be a certificate. If that is the case, you can use the section below as a primer on OS X certificate management.About CertAddCertAdd is a stand-alone utility included with the Client that allows certificates to be selected and installed on a Windows Mobile device. Installing Certificates with CertAddClient or Certificate Authority (CA) certificates can be imported from *.cer (same as *.der), *.p7b, or *.pfx files.1. Download the certificate file to the My Documents folder. The location isn’t critical, although you may want to create a standard folder for consistency.2. Go to Start > Programs > Meetinghouse Certificate Installer. The opening screen is displayed. All valid certificate file types located in the My Documents folder appear in the list. 3. Tap and hold on a certificate in the list. A pop-up appears asking if you want to install the certificate.4. Tap OK. The certificate is loaded into the correct certificate store.Valid certificate files in the My Documents folder

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