Honeywell 9900B0P Hand held computer User Manual Dolphin 9900 User s Guide Rev A
Honeywell International Inc Hand held computer Dolphin 9900 User s Guide Rev A
User Manual
Dolphin® 9900 Mobile Computers
Dolphin 9900
Dolphin 9950
Dolphin 9951
with Windows Mobile
®
6.1
User’s Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases consult HII
to determine whether any such changes have been made. The information in this publication does not
represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No
part of this document may be photocopied, reproduced, or translated into another language without the
prior written consent of HII.
Web Address: www.honeywellaidc.com
Trademarks
Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered
trademarks of Hand Held Products, Inc. or Honeywell International Inc.
Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME,
Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of
Microsoft Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are the property of their respective owners.
Patents
Please refer to the product packaging for a list of patents.
Other Trademarks
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
©2008–2009 Honeywell International Inc. All rights reserved.
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Chapter 1 - Agency Information
Label Locations....................................................................................................................1-1
LED Safety Statement .........................................................................................................1-2
Infrared LED Safety Statement ............................................................................................1-2
UL and cUL Statement.........................................................................................................1-2
Approvals by Country...........................................................................................................1-2
R&TTE Compliance Statement—802.11b/g, Bluetooth, and/or GSM..................................1-3
Dolphin RF Terminal—802.11b/g, Bluetooth, and/or GSM..................................................1-3
For European Community Users .........................................................................................1-4
Waste Electrical and Electronic Equipment Information ......................................................1-4
Chapter 2 - Getting Started
Out of the Box ......................................................................................................................2-1
Today Screen.......................................................................................................................2-3
Navigation Bar .....................................................................................................................2-3
Command Bar......................................................................................................................2-3
Icons in the Navigation Bar ..................................................................................................2-4
Pop-Up Menus .....................................................................................................................2-6
Chapter 3 - Hardware Overview
Standard Configurations for the 9900 ............................................................................3-1
Standard Configuration for the 9950 ..............................................................................3-1
Standard Configuration for the 9951 ..............................................................................3-1
Peripherals for the 9900, 9950, and 9951............................................................................3-2
Accessories for the 9900, 9950, and 9951 ..........................................................................3-3
Front Panel: 9900, 9950, and 9951 .....................................................................................3-4
Front Panel Features for the 9900, 9950, and 9951 ......................................................3-5
Back Panel: 9900 ................................................................................................................3-6
Back and Side Panels: 9950 and 9951................................................................................3-7
Side Panel .....................................................................................................................3-7
Back Panel ....................................................................................................................3-8
Back Panel Features for the 9900, 9950, and 9951 ...........................................................3-9
Side Panels: 9900, 9950, and 9951...................................................................................3-10
Left Side .......................................................................................................................3-10
Right Side ....................................................................................................................3-10
Installing a Memory Card .............................................................................................3-11
Bottom Panel: 9900, 9950, and 9951 ................................................................................3-12
I/O Connector...............................................................................................................3-12
Using the Touch Panel.......................................................................................................3-13
Installing a Screen Protector ........................................................................................3-13
Healthcare Housing ...........................................................................................................3-14
Batteries.............................................................................................................................3-14
Main Battery Pack ........................................................................................................3-14
Internal Backup Battery................................................................................................3-15
Managing Battery Power..............................................................................................3-16
Checking Battery Power...............................................................................................3-17
Table of Contents
iv
Resetting the Terminal ...................................................................................................... 3-17
Soft Reset (Warm Boot)............................................................................................... 3-17
Hard Reset (Cold Boot) ............................................................................................... 3-17
Suspend Mode .................................................................................................................. 3-18
Chapter 4 - Using the Scan Image Engine
Overview.............................................................................................................................. 4-1
Angled Imaging.............................................................................................................. 4-1
Image Engine Specifications ............................................................................................... 4-1
Available Laser Engines ...................................................................................................... 4-2
Laser Specifications ............................................................................................................4-2
Supported Bar Code Symbologies ..................................................................................... 4-3
Decoding ............................................................................................................................. 4-4
To Decode a Bar Code.................................................................................................. 4-4
Aiming Options .............................................................................................................. 4-5
Capturing Images ................................................................................................................4-6
Taking an Image............................................................................................................ 4-6
Uploading Images.......................................................................................................... 4-7
Chapter 5 - Using the Keyboards
Available Keyboards............................................................................................................ 5-1
Keyboard Combinations ................................................................................................ 5-1
Common Buttons........................................................................................................... 5-2
Using the Function Keys...................................................................................................... 5-2
Using the Modifier Keys ...................................................................................................... 5-3
Using the Navigation Keys .................................................................................................. 5-3
Sticky Key Functionality....................................................................................................... 5-4
35-Key Alpha/Numeric Keyboard ........................................................................................ 5-5
35-Key Keyboard Combinations.................................................................................... 5-6
43-Key Alpha/Numeric Keyboard ........................................................................................ 5-8
43-Key Keyboard Combinations.................................................................................... 5-9
56-Key Full Alpha/Numeric Keyboard ........................................................................... 5-11
56-Key Keyboard Combinations.................................................................................. 5-12
General Windows Keyboard Shortcuts ............................................................................. 5-14
Chapter 6 - System Settings
Overview.............................................................................................................................. 6-1
Personal Tab ....................................................................................................................... 6-2
Buttons........................................................................................................................... 6-3
Input............................................................................................................................... 6-4
Menus............................................................................................................................ 6-5
v
System Tab ......................................................................................................................... 6-7
About ............................................................................................................................. 6-8
Backlight ........................................................................................................................ 6-8
Certificates..................................................................................................................... 6-9
ClearType Tuner............................................................................................................ 6-9
Clock & Alarms .............................................................................................................. 6-9
Encryption.................................................................................................................... 6-10
Error Reporting ............................................................................................................ 6-10
External GPS............................................................................................................... 6-10
Memory........................................................................................................................ 6-11
Power...........................................................................................................................6-12
Regional Settings......................................................................................................... 6-13
Remove Programs....................................................................................................... 6-13
Screen ......................................................................................................................... 6-14
WAN Info ..................................................................................................................... 6-15
Chapter 7 - Communication
Connections Tab .................................................................................................................7-1
Using the IrDA Port.............................................................................................................. 7-2
IrDA Port Location ......................................................................................................... 7-2
Sending Data................................................................................................................. 7-2
Receiving Data .............................................................................................................. 7-3
Connections Manager ......................................................................................................... 7-4
To Access the Connections Manager............................................................................ 7-4
Task Tab........................................................................................................................7-4
Advanced Tab................................................................................................................ 7-5
Dolphin Wireless Manager .................................................................................................. 7-6
Dolphin Wireless Manager Window............................................................................... 7-6
Enabling the Radios....................................................................................................... 7-6
Accessing Radio Configuration Utilities......................................................................... 7-7
ActiveSync Communication................................................................................................. 7-8
Installing Additional Software ............................................................................................ 7-10
Adding Programs to the Terminal Using ActiveSync ................................................... 7-10
Adding Programs Directly from the Internet................................................................. 7-11
9900/9950/9951 COM Port Assignment Table.................................................................. 7-12
Chapter 8 - Working with GSM
Overview.............................................................................................................................. 8-1
Quad Band Antenna ...................................................................................................... 8-1
SIM Card Installation ...........................................................................................................8-2
Enabling the GSM Radio ..................................................................................................... 8-3
vi
Voice Communication.......................................................................................................... 8-4
Audio Mode.................................................................................................................... 8-4
Volume Control.............................................................................................................. 8-4
Accessing the Dialer Window ........................................................................................ 8-4
Dialing............................................................................................................................ 8-4
Sending Calls................................................................................................................. 8-5
Ending Calls................................................................................................................... 8-5
Keyboard Combinations for Calls .................................................................................. 8-5
View Options.................................................................................................................. 8-5
Setup Options...................................................................................................................... 8-6
Data Communication ........................................................................................................... 8-7
Establishing Data Communication................................................................................. 8-7
Ending the Data Connection.......................................................................................... 8-9
Roaming ............................................................................................................................ 8-10
Chapter 9 - Working with the Bluetooth Radio
Enabling the Bluetooth Radio .............................................................................................. 9-1
Connecting to Other Bluetooth Devices .............................................................................. 9-2
Pairing and Trusted Devices ............................................................................................... 9-4
Types of Devices and Services ........................................................................................... 9-5
Connecting to Bluetooth Printers......................................................................................... 9-6
Connecting to Bluetooth Headsets ...................................................................................... 9-6
Transferring Files................................................................................................................. 9-7
Making the Terminal Discoverable ...................................................................................... 9-8
Selecting COM Ports ........................................................................................................... 9-8
Chapter 10 - Working with GPS
Overview............................................................................................................................ 10-1
Assisted GPS Support....................................................................................................... 10-1
Powering the GPS Module ................................................................................................ 10-1
Communication Ports ........................................................................................................ 10-1
Selecting the Port ........................................................................................................ 10-1
COM7 .......................................................................................................................... 10-2
GPS Intermediate Driver.............................................................................................. 10-2
GPS Demo ........................................................................................................................ 10-2
Chapter 11 - Dolphin HomeBase Device
Overview............................................................................................................................ 11-1
Parts and Functions........................................................................................................... 11-2
Power ................................................................................................................................ 11-4
Serial Connector................................................................................................................ 11-5
Charging the Main Battery................................................................................................. 11-6
To Power a Terminal and Charge its Main Battery...................................................... 11-6
Charging a Spare Battery in the Auxiliary Battery Well ............................................... 11-6
Communication.................................................................................................................. 11-7
Connecting the Communication Cables ...................................................................... 11-7
Establishing Communication ....................................................................................... 11-7
vii
Communicating with the Dolphin Terminal ........................................................................ 11-7
Verifying Data Transfer................................................................................................ 11-8
RS-232 Communications Cables ...................................................................................... 11-9
RS-232 Pin Configuration............................................................................................ 11-9
Mounting.......................................................................................................................... 11-10
Desk Mounting........................................................................................................... 11-10
Wall Mounting............................................................................................................ 11-11
Chapter 12 - Dolphin Mobile Base Device
Overview............................................................................................................................ 12-1
Front Panel ........................................................................................................................ 12-2
Bottom Panel ..................................................................................................................... 12-3
Powering the Dolphin Terminal ......................................................................................... 12-4
Charging the Dolphin Terminal.......................................................................................... 12-4
Mounting............................................................................................................................ 12-5
Power ................................................................................................................................ 12-6
Establishing Communication ............................................................................................. 12-7
Connecting the Communication Cables ...................................................................... 12-7
Establishing ActiveSync Communication..................................................................... 12-7
Chapter 13 - Dolphin ChargeBase Device
Overview............................................................................................................................ 13-1
Parts and Functions........................................................................................................... 13-2
Supplying Power................................................................................................................ 13-3
Inserting and Removing Terminals.................................................................................... 13-4
Charging Terminals ........................................................................................................... 13-4
Mounting............................................................................................................................ 13-5
Chapter 14 - Dolphin QuadCharger Device
Overview............................................................................................................................ 14-1
Parts and Functions........................................................................................................... 14-2
Supplying Power................................................................................................................ 14-3
Inserting and Removing Battery Packs ............................................................................. 14-4
Charging Batteries............................................................................................................. 14-4
Using the Battery Analyzer ................................................................................................ 14-5
Mounting............................................................................................................................ 14-6
Desk Mounting............................................................................................................. 14-6
Wall Mounting.............................................................................................................. 14-7
Troubleshooting.................................................................................................................14-8
Chapter 15 - Customer Support
Product Service and Repair............................................................................................... 15-1
Online Product Service and Repair Assistance........................................................... 15-1
Technical Assistance......................................................................................................... 15-2
Online Technical Assistance........................................................................................ 15-2
Limited Warranty ............................................................................................................... 15-3
How to Extend Your Warranty ..................................................................................... 15-4
viii
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1
Agency Information
Dolphin 9900, 9950, and 9951 terminals meet or exceed the requirements of all applicable standards
organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe
operation is to operate them according to the agency guidelines that follow. Please read these guidelines
carefully before using your Dolphin terminal.
Label Locations
Laser Safety Label
If the following label is attached to your product, it indicates the product contains a laser engine or laser
aimer:
Laser Eye Safety Statement: This device has been tested in accordance with and complies with
IEC60825-1: 1993+A1+A2 and 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser
Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2 LASER
PRODUCT, 1.0 mW MAX OUTPUT: 650nM.
Caution - use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous radiation exposure.
Dolphin 9900 Dolphin 9950 & 9951
Compliance Label
Compliance Label
LASER LIGHT. DONOTSTAREINTOBEAM.
CLASS 2 LASER PRODUCT. 1.0 mW MAX
OUTPUT: 650nM. IE C60825-1:1993+A1+A2
Complies with 21 CFR 1040.10 and 1040.11
except for deviations purs uant to L as er
Notice No. 50, dated J une 24, 2007.
Scan Rate =35+/-5Scans/Sec.
LASER LIGHT. DO NOT STARE INTO BEAM.
CLASS 2 LASER PRODUCT
1.0 mW MAX OUTPUT: 650nM
IEC60825-1: 1993+A1+A2
Complies with 21 CFR 1040.10 and 1040.11
except for deviations pursuant to Laser
Notice No. 50, dated June 24, 2007.
SE1200 Laser Scan Engines Image Engines with Integrated Laser Aimers
1 - 2
LED Safety Statement
The LED output on this device has been tested in accordance with IEC60825-1 LED safety and certified
to be a Class 1 LED device.
The maximum power outputs for each diode are as follows:
• Illumination LED: 194.0 uW, wavelength: 626nm+/-30nm
• Aimer laser (5300 engine): 360.1 uW, wavelength: 655nm
• Aimer LED (5100 engine): 81.6 uW, wavelength: 526nm+/-30nm
• Laser (9951 models): <1.5 mW, wavelength: 650nm, scans/second (bidrectional): 35 (+/- 5)
Infrared LED Safety Statement
Caution - Do not view directly with optical instruments.
The maximum power outputs for the IR LED is 145.1 uW. LEDs are pulsed at a frequency of 115,200 Hz
with a duty cycle of 18.75% where the “ON” time of a single pulse is 1.6275 x 10-6 seconds.
UL and cUL Statement
UL and cUL listed: UL60950-1 and CSA C22.2 No. 60950-1-03.
Approvals by Country
This Class 2 Laser Product is in accordance with the requirements of IEC 60825-1 Ed. 1.2 Clause 6.2(a).
Country EMC, Radio, & SAR Safety
U.S.A. FCC Part 15, Subpart C, 15.247
FCC Part 15, Subpart B
FCC Part 22H
FCC Part 24H
FCC SAR OET 65 Supplement C
UL60950-1
Canada ICES-003 (Class B)
RSS 132
RSS 133
RSS 210
cUL60950
European Community/CE EN300328-1/2
EN55022:1998+A1:2000+A2:2003
EN55024:1998+A1:2001+A2:2003
EN301489-1
EN301489-7
EN301489-17
EN300328
3GPPTS 51.010-1
ETSI EN301511
EN301511
EN60360 June 2001
EN50361 June 2001
EN50371 June 2001
EN60950-1:2000
EN60950-1:2001+A11:2004
EN60825-1:1994+A1:2002+A2:2001
1 - 3
R&TTE Compliance Statement—802.11b/g, Bluetooth, and/or GSM
Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/
EC).
This product is marked with in accordance with the Class II product requirements specified in
the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when
supplied with the recommended power supply. Honeywell shall not be liable for use of our product with
equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply
with the Low Voltage Directive.
The equipment is intended for use throughout the European Community; PAN European Frequency
Range: 2.402–2.480 GHz. Restrictions for use in France are as follows:
• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz
• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power
(EIRP*) of 10 mW for the 2.454–2.483 MGHz band.
For further information, please contact:
Honeywell Imaging & Mobility Europe BV
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
Dolphin RF Terminal—802.11b/g, Bluetooth, and/or GSM
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If necessary, the user should consult the dealer or an experienced radio/television technician for
additional suggestions. The user may find the following booklet helpful: “Something About Interference.”
This is available at FCC local regional offices. Our company is not responsible for any radio or television
interference caused by unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.
In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
CAUTION! Any changes or modifications not expressly approved by the grantee of this device could
void the user's authority to operate the equipment.
1 - 4
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors
is subject to licensing.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
For European Community Users
Honeywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE
COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).
Waste Electrical and Electronic Equipment Information
This product has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment, if not properly disposed.
In order to avoid the dissemination of those substances in our environment and to diminish the pressure
on the natural resources, we encourage you to use the appropriate take-back systems for product
disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a
sound way.
The crossed out wheeled bin symbol informs you that the product should not be disposed of along
with municipal waste and invites you to use the appropriate separate take-back systems for product
disposal.
If you need more information on the collection, reuse, and recycling systems, please contact your local or
regional waste administration.
You may also contact your supplier for more information on the environmental performances of this
product.
Pacemakers, Hearing Aids and Other Electrically Powered Devices
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to
Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on medical
devices that meet the IEC specification.
Microwaves
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance
degradation in your wireless network. However, both your microwave and your wireless network will
continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected
by microwave ovens.
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2
Getting Started
Out of the Box
Verify that the carton contains the following items:
• Dolphin 9900 or 9950 or 9951 mobile computer (the terminal)
• Main battery pack (7.4v Li-ion)
• Microsoft Getting Started CD
• Q u i c k S t a r t G u i d e
Note: If you ordered accessories for your terminals, verify that they are also included with the order.
Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned
for service. For details, see Product Service and Repair on page 15-1.
Step 1. Install the Main Battery Pack
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
!
2 - 2
Step 2. Charge the Main and Backup Batteries
The power supply for Dolphin terminals consists of two types of battery power: the main battery pack
installed on the back panel and the backup battery that resides inside the terminal.
The main battery powers the terminal. The internal backup battery charges off the main battery and
maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main
battery pack is completely discharged or removed.
Before Initial Use
Terminals are shipped with both batteries discharged of all power. Charge the main battery pack
for a minimum of 4.5 hours before initial use.
Time to Charge
The initial charging time for the main battery pack is 4.5 hours, 8 hours for the internal backup
battery. Connect the terminal to one of the 9000 series charging peripherals to charge; see
Peripherals for the 9900, 9950, and 9951 on page 3-2.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
Step 3. Boot the Terminal
The terminal begins booting as soon as power is applied and runs by itself. Do NOT press any keys or
interrupt the boot process. Only tap the screen when prompted.
When the boot process is complete, the Today screen appears, and the terminal is ready for use.
Note: Because, the Today screen appears a number of times during the boot process, wait a few seconds before
tapping anything on the Today screen.
Step 4. Set the Time and Date
You need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time
and date before you begin using the device.
On the Today screen, tap the line that displays the time and date,
The Clock Settings screen appears.
The time zone defaults to GMT-5 Eastern US; tap the arrow to the right of GMT-5 Eastern US to select
another time zone. Set the correct time and date in the remaining fields and tap OK to save.
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2 - 3
Today Screen
After the Dolphin terminal initializes the first time, you see the Today screen.
You can also display the Today screen anytime by tapping Start and then Today.
Navigation Bar
The Navigation bar, located at the top of the screen, displays the active program and current time. It also
provides access to the Start menu, which allows you to open programs and access the system settings.
Command Bar
The Command bar is located at the bottom of application windows.
Start menu: Grants
access to system
functions.
Icons here indicate
the status of various
system functions
Menus change
according to the
open application.
The Task tray
displays icons for
programs running in
the background.
2 - 4
Icons in the Navigation Bar
Indicator Meaning
The terminal could not synchronize data with the workstation via ActiveSync.
New e-mail or text message (SMS)
New voicemail
New instant message
Ringer off
Voice call
Voice call in progress
Calls are forwarded
Call on hold
Missed call
Data call in progress
Battery levels (1–4). Tap this icon to open the Power system setting and see the
charge percentage (see page 3-17).
Critical battery. The charge percentage is at the critical battery point set in the registry
(the default is 10%). For details about the critical battery point, (see page 3-16).
Tap this icon to open the Power system setting and see the charge percentage (see
page 3-17).
Terminal is running on external power. (If a battery pack is installed, that battery is
charging.)
The terminal is not connected to external power. A battery is installed, but is defective;
specifically, its charge level cannot be measured.
No SIM card is installed
GPRS available
GPRS connected
EDGE available
2 - 5
EDGE connected
Roaming
Radio is disabled
The radio is not connected to a network.
Radio connected
No radio signal
The terminal is searching for a signal.
Radio signal strength
Wi-Fi on
Wi-Fi data call
Pending alarm
Bluetooth
Icons in the Navigation Bar
Indicator Meaning
2 - 6
Pop-Up Menus
With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap
and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the
stylus, and tap the action you want to perform.
Tap anywhere outside the menu to close the menu without performing an action.
Selecting Programs
To see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays
the programs that are not listed on the Start menu. To open a program, tap once on the icon.
Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold
the stylus on the label. Drag the stylus off the label so that the command is not carried out.
File Explorer
You can also use the File Explorer to find files and organize these files into folders. Tap Start > Programs
> File Explorer.
Tap the Up button at the bottom of the screen to move up one level in the directory.
You can move files in File Explorer by tapping and holding on the item you want to move, and then tapping
Cut or Copy and Paste on popup menus.
Search
The Search feature helps you quickly locate information. Tap Start > Programs > Search .
Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find
information that is taking up storage space, select Larger than 64 KB in the Type drop-down field.
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3
Hardware Overview
Standard Configurations for the 9900
Some configurations of the 9900 terminal are available with an external housing made of plastic that is
specifically designed for the healthcare industry. For more information, see Healthcare Housing on page
3-14.
Standard Configuration for the 9950
• Microsoft Windows Mobile 6.1 Classic
• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z
• 2 5 6 M B R A M X 1 G B F l a s h
• Three in-mold, hard-top keyboard options
• 2500mAh extended life main battery
• Adaptus Imaging Technology: 5100SR/SF or 5300SR/SF image engines
• 802.11b/g and Bluetooth
Standard Configuration for the 9951
• Microsoft Windows Mobile 6.1 Classic
• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z
• 2 5 6 M B R A M X 1 G B F l a s h
• Three in-mold, hard-top keyboard options
• 2500mAh extended life main battery
• Laser scan engines - HP, LR, and ALR
• 802.11b/g and Bluetooth
WLAN & WPAN
• Microsoft Windows Mobile 6.1 Classic
• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z
• 2 5 6 M B R A M X 1 G B F l a s h
• Three in-mold, hard-top keyboard options
• 2500mAh extended life main battery
• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines
• 802.11b/g and Bluetooth
WLAN, WPAN, & WWAN
• Microsoft Windows Mobile 6.1 Professional
• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z
• 2 5 6 M B R A M X 1 G B F l a s h
• Three in-mold, hard-top keyboard options
• 2500mAh extended life main battery
• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines
• 802.11b/g, Bluetooth, and GSM/GPRS
WLAN, WPAN, & WWAN with GPS
• Microsoft Windows Mobile 6.1 Professional
• I n t e l X S c a l e P X A 2 7 x 6 2 4 M H z
• 2 5 6 M B R A M X 1 G B F l a s h
• Three in-mold, hard-top keyboard options
• 2500mAh extended life main battery
• Adaptus Imaging Technology: 5100SR/SF
or 5300SR/SF image engines
• 802.11b/g, Bluetooth, and GSM/GPRS
• G P S
3 - 2
Peripherals for the 9900, 9950, and 9951
Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.
Dolphin
HomeBase
™
Device
The Dolphin HomeBase device, a charging and communication cradle, supports both RS-232 and USB
communications, which enable it to interface with the majority of PC-based enterprise systems. This
device also contains an auxiliary battery well that charges a spare Li-ion battery.
For more information, see Dolphin HomeBase Device on page 11-1.
Dolphin Mobile Base
™
Device
The Dolphin Mobile Base device, a charging and communication cradle, is designed specifically for in-
premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette
lighter adapter or power cable to adapt it to your environment.
The serial connector supports RS-232 communication and power out to peripheral devices, such as
handheld scanners.
For more information, see Dolphin Mobile Base Device on page 12-1.
Dolphin ChargeBase
The Dolphin ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.
For more information, see Dolphin ChargeBase Device on page 13-1.
Dolphin Net Base
The Dolphin Net Base is a 4-slot charging/communication cradle that holds, powers, charges, and
communicates with terminals. Ethernet communication occurs via statically and dynamically-assigned IP
addresses.
For more information about the Dolphin Net Base, please consult the Dolphin Net Base Quick Start Guide.
Dolphin QuadCharger
™
Device
The Dolphin QuadCharger device is a 4-slot charging station for 9900, 9950, and 9951 Li-ion battery
packs. The 4th slot features a battery analyzer that completely resets and re-calibrates a battery and
displays its resulting capacity.
For more information, see Dolphin QuadCharger Device on page 14-1.
3 - 3
Accessories for the 9900, 9950, and 9951
Each of the following items is sold separately to enhance your terminal’s capabilities.
Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away
from the body.
Dolphin Mobile Charger
The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power
source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent battery
technology on-board the terminal ensures proper charging. The Dolphin Mobile Charger is an ideal low-
cost charging solution for in-transit mobile applications.
Dolphin Mobile Mount
The Dolphin Mobile Mount, which holds a Dolphin terminal securely in place inside a vehicle, is an ideal,
low-cost alternative to the Dolphin Mobile Base when communications are not required. When used in
conjunction with the Dolphin Mobile Charger, the Dolphin Mobile Mount creates a complete mounting and
charging solution for in-transit applications. The entire kit includes an adjustable vehicle mounting
bracket.
Communication/Charging Cables
Dolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices
without the need for a cradle. Cable kits can support RS-232 or USB communications and are available
with U.K. or European power cords.
Protective Holster
Holsters provide convenient storage for terminals and protect them from damage in mobile environments.
Both holsters feature a front pocket that holds an extra battery, a side pocket to hold an extra stylus, and
a belt loop to secure the holster to a belt.
Protective Enclosure
Protective enclosures help seal and protect terminals from damage while providing full access to all
terminal parts and features. These enclosures feature a swivel clip on the back that enables you to secure
the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.
Stylus Kits
There are two stylus kits: one contains three styli and the other includes additional coiled tethers to secure
the stylus to the terminal, which helps prevent loss.
Li-ion Battery Pack
The 7.4v, 18.5 watt hour Li-ion rechargeable battery pack provides the main power for the terminal.
3 - 5
Front Panel Features for the 9900, 9950, and 9951
Front Speaker
The integrated speaker that sounds audio signals as you scan bar code labels and enter data.
The operating frequency range is 500Hz at 71 dB up to 80 dB.
I/O Connector
See I/O Connector on page 3-12.
Indicator LED
The light emitting diode (LED) located at the top of the LCD display flashes and illuminates
during resets and scanning/imaging. This LED can be programmed by various software
applications.
Navigation Keys
The centrally-located navigation keys enable you to move and position the cursor through
software programs. The up and down arrows are programmed to perform specific functions
when pressed in combination with the Blue and Red modifier keys.
For more details, see Using the Navigation Keys on page 5-3.
Recessed Keyboard
There are three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha
keyboard, and 56-key full alpha/numeric keyboard.
For a complete overview of each keyboard, see Using the Keyboards on page 5-1.
SCAN Key
The SCAN key is centrally located for easy access with the right or left hand. When pressed,
the SCAN key activates the scanner/imager. The SCAN key also functions as a system wake-
up control for the terminal.
Touch Panel Display
The color 3.5 inch liquid crystal display (LCD) touch panel is covered with an industrial,
protective lens for greater durability. The video graphic array (VGA) resolution is 1/4 (240 X
320 pixel).
The color LCD is 16 bits/pixel and uses thin film transistor (TFT) technology. The touch panel
backlight lights when the screen is touched, but not when the Backlight key is pressed. For
more information, see Backlight on page 6-8.
The touch panel can be activated by the stylus (included with the terminal) or a finger. For more
information, see Using the Touch Panel on page 3-13.
3 - 7
Back and Side Panels: 9950 and 9951
The back panel of the 9950 and 9951 contains an integrated, pistol-grip handle for a more ergonomic grip
in scan-intensive applications. The stylus is stored inside the handle for easy access.
Side Panel
Scan Trigger
Press the scan trigger to activate the image or scan.
Pistol-Grip Handle
The pistol-grip handle is integrated into the back panel of the terminal and ergonomically
designed to be comfortable through repetitive scans.
Scan Trigger
Image/Scan Engine
Window
Pistol-Grip
Handle
3 - 9
Back Panel Features for the 9900, 9950, and 9951
Battery Well
The Battery Well is a recessed area on the back panel that holds the Li-ion battery pack.
For more information, see Batteries on page 3-14.
Fastener for the Stylus Tether
Stylus tethers can be purchased separately to help you keep the stylus attached to the 9900
when not in the slot to prevent loss. A stylus tether is a coiled, elastic cord with one end to
attach to the stylus and another to attach fasten to the back panel.
Image/Scan Engine Window
The available image engines read and decode linear, stacked linear (e.g., PDF417), and 2D
matrix bar code symbologies. The available laser engines contain a laser aimer for greater
accuracy.
The laser apertures for the laser aimers for both the image engines and the scan engines are
contained behind this window.
For more details, see Using the Scan Image Engine on page 4-1.
Rear Speaker
The integrated speaker that sounds audio signals as you scan bar code labels and enter data.
The operating frequency range is 500Hz at 71 dB up to 80 dB.
Stylus Slot
The stylus is used to operate the touch panel. The back panel features this storage slot to hold
the stylus when not in use.
The stylus features a special tip for added accuracy and ease of use.
3 - 10
Side Panels: 9900, 9950, and 9951
The left and the right side panels contain different features.
Left Side
Memory Card Door
This door provides user access to the industry-standard SD memory interface. You can open
this door to insert SD memory cards to expand the terminal’s memory capacity.
When this door is fastened securely and properly, the memory interface is sealed against
moisture and particle intrusion, read/write data is stored securely, and the terminal’s
environmental rating is preserved; see Installing a Memory Card on page 3-11.
Audio Jack
The 2.5mm audio jack supports speaker (stereo) headsets.
Right Side
IrDA Port
The IrDA port enables infrared communication. The maximum data transfer speed is 115kbps.
Note: The infrared LED aperture is located behind the window.
For more information about using this port, see Using the IrDA Port on page 7-2.
Audio Jack (2.5mm)
Memory Card
Door
IrDA Port
3 - 11
Installing a Memory Card
1. Press Blue + Backlight key to put the terminal in suspend mode; see Suspend Mode on page 2-11.
2. Remove the battery.
3. Place the terminal on a flat, secure surface with the keyboard face down.
4. Unscrew both screws and remove the door.
5. Slide the SD card into the appropriate slot until it clicks into place.
a. To remove an installed SD card, tap on the edge lightly to unlock the card; the card will pop out just
enough for you to grab its edge and pull it out.
6. Replace the access door and tighten the screws.
There is a rubber gasket on the inside of access door that must be in place when you seal the door.
This gasket performs the sealing action for the door.
3 - 12
Bottom Panel: 9900, 9950, and 9951
I/O Connector
The I/O connector powers the terminal, charges the main battery, and facilitates communication. All
Dolphin peripherals are designed to work exclusively with this connector.
The I/O connector supports RS-232 and USB communication. For RS-232, the maximum communication
speed is 115 Kbps with seven baud rate settings. For USB, the communication speed is up to 12 Mbps.
Powering Out
The I/O connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with
the proper cable, the terminal can power another device. By default, power out is disabled. To enable
power out, alter the registry as follows:
[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\Serial4]
Conn5Venable=1
I/O Connector
Note: Signals referenced are for a DTE device.
3 - 13
Using the Touch Panel
Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus.
Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why
their use is recommended for applications that require a high to medium level of interface with the touch
panel, such as signature capture for proof of delivery.
Honeywell continues to advocate the use of screen protectors on all Dolphin devices. We recommend
implementing a screen protector replacement program to ensure that screen protectors are replaced
periodically when signs of damage/wear are noticeable. For general use, we recommend replacing the
screen protector every thirty (30) days. However, replacement cycles vary according to the average level
of touch panel use in your application.
Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell
sales associate for details.
Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than
0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.
Honeywell warranty policy covers wear on the touch panel for the first 12 months provided that a screen
protector is applied and an approved stylus is used for the 12 month duration covered by the warranty.
Installing a Screen Protector
Dolphin terminals ship with a screen protector already installed. You will need to replace the screen
protector at regular intervals.
1. After the current screen protector has been removed from the touch panel, clean the touch panel
thoroughly with a clean, non-abrasive, lint-free cloth. Make sure nothing else is still attached to the
touch panel.
2. Align the exposed section of the protector with the bottom edge of the touch panel.
Make sure that the screen protector is flush with each side of the touch panel.
To reposition, lift up gently and reapply.
3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel
away the backing.
4. If necessary, smooth out any air pockets or bumps.
3 - 14
Healthcare Housing
Some configurations of the 9900 terminal are available with an external plastic that is designed to resist
the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature, which helps
prevent chemicals from seeping through the housing.
Important! The following cleaning solutions have been tested to assure safe cleaning of your terminal’s
disinfectant-ready housing. They are the only solutions approved for use with these terminals. Damage
caused by the use of cleaners other than those listed below may not be covered by the warranty.
• S a n i - C l o t h ® HB wipes
• S a n i - C l o t h ® Plus wipes
• S u p e r S a n i - C l o t h ® wipes
• Isopropyl Alcohol wipes (70%)
• C a v i W i p e s ™
• V i r e x ® 256
• 4 0 9 ® Glass and Surface Cleaner
• W i n d e x ® Blue
• C l o r o x ® Bleach – 100%
• Gentle dish soap and water
Batteries
There are two types of battery power: the main battery pack installed in the back panel and the backup
battery located inside the terminal. They are designed to work together to prevent data loss when the
terminal is in use over long periods.
Both batteries must be completely charged before using a Dolphin terminal for the first time!
Main Battery Pack
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
The 7.4V, 18.5 watt hour Li-ion battery pack is the primary power source for the terminal. The Li-ion
battery is designed to operate in a temperature range of -10° to 50°C (14° to 122°F).
Charging Options
When the Li-ion battery is installed in the terminal, use one of the following peripherals:
• Dolphin HomeBase Device (see page 11-1)
• Dolphin Mobile Base Device (see page 12-1)
• Dolphin ChargeBase Device (see page 13-1)
• Dolphin Net Base (Please see the Dolphin Net Base Quick Start Guide on www.honeywellaidc.com.)
• Dolphin Mobile Charger
When the Li-ion battery is not installed in the terminal:
• Place the battery pack in the Dolphin QuadCharger device (see page 14-4)
• Place the battery pack in the Auxiliary Battery Well of the Dolphin HomeBase device (see page 11-6).
!
3 - 15
Charging Time
The Li-ion battery pack requires 4.5 hours to charge completely before initial use.
Storing Batteries
To maintain optimal battery performance, follow these storage guidelines:
• Avoid storing batteries outside the specified range of -4° to 104° F (-20° to 40°C) or in extremely high
humidity.
• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.
Guidelines for Battery Pack Use and Disposal
The following are general guidelines for the safe use and disposal of batteries:
• We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may pose a
personal hazard to the user.
• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.
• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to
local guidelines.
• Don’t use a battery in any other manner outside its intended use in Dolphin terminals and peripherals.
• Don’t short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury.
• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery
power.
• If you observe that the Honeywell battery supplied is physically damaged in some way, please send it
to Honeywell International Inc. or an authorized service center for inspection. Refer to the Product
Service and Repair section of this guide.
• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the
battery is unable to hold an adequate charge.
• If you are not sure the battery or charger is working properly, please send it to Honeywell International
or an authorized service center for inspection.
Internal Backup Battery
Located inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery.
The internal backup battery prevents the terminal from being reset if you need to remove and replace the
main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30
minutes when the main battery pack is removed. If the terminal is left without the main battery pack for
more than 30 minutes, the internal backup battery needs to be recharged to function according to its
specifications.
Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails. However, you
must reset the real-time clock; see Set the Time and Date on page 2-2.
Charging
The internal backup battery is powered by the main battery pack. Therefore, charging the internal backup
battery requires that the main battery pack be installed in the terminal and the terminal be connected to
a charging device.
The internal backup battery must be fully charged before using the terminal for the first time. The initial
charge cycle takes approximately 8 hours. After that, if the internal backup battery becomes fully
discharged of power, it requires a minimum of 10 hours of charging time to function normally.
3 - 16
Guidelines for Use
Follow these guidelines to maximize the life of the internal backup battery:
• Keep a charged Li-ion battery pack in the terminal; the backup battery prematurely discharges if there
is not at least a partially charged battery in the terminal.
• Keep the terminal connected to power when the terminal is not in use.
Managing Battery Power
Data and files saved on Dolphin terminals may be stored in RAM memory, which does not persist through
a hard reset. Therefore, to help prevent data loss, maintain a continuous power supply to the terminal.
Letting the backup battery become fully discharged causes the terminal to lose all data in RAM.
Therefore, you should keep a charged battery pack in the terminal at all times. The internal battery
discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove
a battery pack, insert another charged battery pack in the terminal immediately.
Default Critical and Low Battery Points
When the terminal is running on battery power (as opposed to external power), warnings are displayed
when the battery reaches critical and low battery points. The warning points are determined by the
following registry entry:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power]
There are two DWORD values in this registry entry: LowBatt and CriticalBatt.
The default values for these entries are as follows:
LowBatt=19 (25%)
This sets the Low Battery point to 25% (19 hex=25 decimal). When the battery hits the
percentage charge specified here, the user is notified by this icon in the Navigation bar .
If the main battery is low and the terminal is in Suspend Mode, pressing the SCAN or Power
button won’t wake the Dolphin terminal; you must replace the discharged battery with a battery
charged over the 25% mark before you can resume terminal operation.
CriticalBatt=a (10%)
This sets the Critical Battery point to 10% (a hex= 0 decimal). When the battery hits the
percentage charge specified here, the user is notified by this icon in the Navigation bar .
Note: Warnings do not appear when the terminal is on external power.
Setting Critical and Low Battery Points
Developers can reset these parameters in the registry from 0 (no warning) to 99 (would nearly always
warn). You can review and set these battery points in the RegEdit Power Tool.
1. Tap Start > Power Tools > RegEdit.
2. Drill down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power.
3. Tap the Value Name to change the Value Data.
You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn).
4. Tap OK to save changes.
3 - 17
For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide
available for download at www.honeywellaidc.com.
Checking Battery Power
Tap Start > Settings > System tab > Power.
For more information, see Power on page 6-12.
Resetting the Terminal
There are two types of system resets: a soft and a hard reset.
Soft Reset (Warm Boot)
A soft reset re-boots the device without losing RAM data. You would perform a soft reset when
• the terminal fails to respond.
• after installing some software applications.
• after making changes to certain system settings, such as network cards.
1. On the 56-key keyboard, press and hold the CTRL + SFT keys for approximately 5
seconds.
On the 43-key keyboard, press and hold the CTRL + NUM keys for approximately 5
seconds.
2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.
3. When the reset is complete, the Today screen displays.
Hard Reset (Cold Boot)
A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the
terminal after a bootloader, keyboard, and kernel upgrade.
A hard reset erases all of the data stored in RAM memory and all RAM installed applications!
1. Press and hold the CTRL + ESC keys for approximately 5 seconds.
2. The decode and scan LEDs light for approximately 3 seconds.
CTRL
SFT
CTRL
NUM
!
CTRL
SFT
3 - 18
3. The terminal re-initializes; see Initialize the Mobile Computer on page 2-8.
Suspend Mode
The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed
period of time. You can program this time on the Advance tab of the Power system setting; see Power on
page 6-12.
To put the terminal into Suspend Mode manually, press the Power key and the screen goes blank.
To wake the terminal from Suspend Mode, press the Power or SCAN keys .
Hardware Maintenance
When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free
cloth. The terminal can be cleaned with a damp cloth.
SCAN
4 - 1
4
Using the Scan Image Engine
Overview
The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes
and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image
engine can also capture digital images, such as signatures and pictures of damaged inventory.
With the latest CMOS-based technology, the engine works like a digital camera and enables digital image
capture, signature capture, and reading of OCR characters.
Angled Imaging
All imagers are installed at a 33 degree downward-facing angle for enhanced comfort and
maneuverability while scanning.
Image Engine Specifications
Engines 1D 2D
Image Capture
Aiming Pattern Omni-Directional Aiming
5100SR/SF Y Y Y 5100 Green Aiming Beam
(page 4-5)
Y
5300SR Y Y Y 5300 Red High-Vis Aiming
Pattern (page 4-5)
Y
5100 Standard Range (5100SR)
5300 Standard Range (5300SR)
8.3 mil
Linear
10 mil
PDF417
13 mil
UPC
15 mil
Data Matrix
15 mil
QR
35 mil
MaxiCode
Working
Range:
(.020 cm) (.025 cm) (.033 cm) (.038 cm) (.038 cm) (.089 cm)
Near 3.5 in.
(8.9 cm)
3.1 in.
(7.9 cm)
2.1 in.
(5.3 cm)
2.3 in.
5.8 cm)
3.1 in.
(7.9 cm)
2.0 in.
(5.1 cm)
Far 7.6 in.
(19.3 cm)
9 in.
(22.9 cm)
13.2 in.
(33.5 cm)
10.2 in.
(25.9 cm)
8.8 in.
(22.4 cm)
13.0 in.
(33 cm)
5100 Smart Focus (5100SF)
6.6 mil
PDF417
7.5 mil
Linear
10 mil
Linear
10 mil
PDF417
13 mil
UPC
15 mil
Data Matrix
Working
Range:
(.017 cm) (.019 cm) (.025 cm) (.025 cm) (.033 cm) (.038 cm)
Near 2.7 in.
(6.8 cm)
2.4 in.
(6.1 cm)
2.1 in.
(5.3 cm)
2.1 in.
(5.3 cm)
1.9 in.
(4.8 cm)
1.7 in.
(4.3 cm)
Far 5.9 in.
(14.9 cm)
6.4 in.
(16.2 cm)
7.5 in.
(19 cm)
7.5 in.
(19 cm)
8.8 in.
(22.3 cm)
7.4 in.
(18.8 cm)
4 - 2
Available Laser Engines
Laser Specifications
The maximum power outputs for each diode are as follows:
• Illumination LED: 194.0 uW
• Aimer laser (5300 engine): 360.1 uW
• Aimer LED (5100 engine): 81.6 uW
High Performance (HP)
5 mil 55 mil
reflective
Working Range:
Near 2.75 in
(0.07 m)
5 in
(0.13 m)
Far 7 in
(0.17 m)
66 in
(1.7 m)
Long Range (LR)
10 mil 100 mil
reflective
Working Range:
Near 11 in
(0.28 m)
60 in
(1.5 m)
Far 24 in
(0.6 m)
240 in
(6.1 m)
Advanced Long Range (ALR)
13 mil 100 mil
reflective
Working Range:
Near 19 in
(0.48 m)
125 in
(3.2 m)
Far 39 in
(1 m)
360 in
(9.1 m)
4 - 3
Supported Bar Code Symbologies
Symbology Type Symbology Name
1D Symbologies Codabar
Code 3 of 9
Code 11
Code 32 Pharmaceutical (PARAF)
Code 93
Code 128
EAN with Add-On
EAN with Extended Coupon Code
EAN-8
EAN-13
GS1-128
GS1 Databar
Interleaved 2 or 5
ISBT 128
Matrix 2 of 5
MSI
Plessey
PosiCode
Straight 2 of 5 IATA
Straight 2 of 5 Industrial
Telepen
Trioptic Code
UPC
UPC-A
UPC-E
2D Symbologies Aztec
Codablock
Code 16K
Code 49
Composite
Data Matrix
GS1 Databar
MaxiCode
Micro PDF
OCR
PDF417
QR Code
Composite Codes Aztec Mesa
Codablock F
EAN·UCC
GS1 Databar-14
OCR OCR US Money Font
MICR (E 13 B) and SEMI Font
OCR-A
OCR-B
Postal Codes Postnet and most international 4-state codes
Australian Post
British Post
Canadian Post
China Post
Japanese Post
KIX (Netherlands) Post
Korea Post
Planet Code
4 - 4
Decoding
The terminal supports two types of image decoding for use in various bar code reading and imaging
applications: full-area imaging and Advanced Linear Decoding (ALD).
Full-Area Imaging
Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR,
signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive
read can be obtained from many positions; see Aiming Options on page 4-5. To achieve the best read,
the aiming beam should be centered horizontally across the bar code.
ALD
ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading
linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar
code. When ALD is enabled, the reader does not read matrix or postal codes.
To Decode a Bar Code
The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code
to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended.
1. Point the Dolphin terminal directly at the bar code.
2. Project the aiming beam or pattern by pressing and holding the SCAN key.
3. The scan LED lights red.
4. Center the aiming beam over the bar code; see Aiming Options on page 4-5.
5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.
6. The bar code information is entered into the application in use.
4 - 5
Aiming Options
The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther
from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit
whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.
5100 Green Aiming Beam
5300 Red High-Vis Aiming Pattern
If your Dolphin terminal is configured with a 5300 imager, high-vis aimers frame the bar code for more
intuitive aiming.
Linear Bar Code
2D Matrix Symbol
4 - 6
Capturing Images
The image-capture process is an intuitive, split-second operation for experienced users. By following the
basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to
adapt it to different application environments.
Image Preview
When the imaging process is initiated, the touch screen displays a preview of the object. This is a live
video image of what the imager is currently viewing. The live video image has a slightly degraded
appearance compared to the captured image. This is normal.
Scan Key
On all 9900 terminals, the SCAN key captures images. On the 9950 and 9951, you can also use the Scan
Trigger (see page 3-7).
File Formats
File formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network
Graphics (PNG). The default file format for images is a grayscale JPG.
Compression
Digital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale
image definition.
The image quality and related file size are determined by the data compression method used by the
software application used to take images. The average size of the image file is approximately 4–8K.
However, the size of the image depends on the content of the image - the more complex the content, the
larger the file size. For the highest quality image, take grayscale images.
Taking an Image
The following steps are basic guidelines for taking images:
1. Point the Dolphin terminal directly at the object. The imager points straight out the top panel.
2. To preview the image, press and hold the SCAN key.
3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.
4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in
the image.
5. Hold the terminal still and release the SCAN key or Scan Trigger. The scan and decode LEDs flash
red, the screen flashes, and the captured image appears on the screen.
6. Unless otherwise specified by the application in use, the image is saved to the \My Device\My
Documents folder (Start > Programs > File Explorer > My Device > My Documents).
4 - 7
Enabling the Aimer
If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging
in the Imaging Demo. For details about the aimer, see 5300 Red High-Vis Aiming Pattern on page 4-5.
1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer.
2. The aiming pattern is now enabled for imaging.
Uploading Images
Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communication
peripheral or your wireless radio connection.
4 - 8
5 - 1
5
Using the Keyboards
Available Keyboards
There are three keyboard options in the 9900 series:
All Keyboards Contain the Following:
• Backlit for easy viewing in various lighting conditions.
• Centrally-located keys for both right- and left-hand operation.
• Color-coding so you can clearly see the most common keyboard combinations.
• A silver background to enhance readability.
• Function, navigation, and modifier keys.
Keyboard Combinations
See 35-Key Keyboard Combinations on page 5-6.
See 43-Key Alpha/Numeric Keyboard on page 5-8.
See 56-Key Full Alpha/Numeric Keyboard on page 5-11.
VOL
PG
SCAN
ENT
123
456
789
0
F1 F2 F3 F4
ALPHA SP BKSP DEL
CTRL ALT
TAB
ESC
SFT
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
+
_@
START
END
SEND
INS
CTRL
SCAN
SFT
ESC
TAB
ENT
ABCD
EFG
IJKL
MNOP
QRST
UVWX
YZSP BKSP
H
VOL
PG
NUM
F7F6F5
DEL
ENDSEND
START
78
0
1
4
2
5
3
6
9
F8
F3F2F1 F4
START
,
=
-
_
#
+
INS
SCAN
SFT
ESC
TAB
ENT
SP
BKSP
DEL
INS 123
456
789
0
ABCDE
FGH I J
KLMNO
PQRST
UVWX Y
Z
VOL
PG
EN DSEN D
@
F6 F7 F8 F9 F10
F11 F12 F13 F14 F15
F16 F17 F18 F19 F20
F21 F22 F23 F24 F25
_
F1 F2 F3 F4 F5
+
START
#
5 - 2
Common Buttons
See Using the Function Keys on page 5-2.
See Using the Modifier Keys on page 5-3.
See Using the Navigation Keys on page 5-3.
Using the Function Keys
Name Key Function
Backlight Turns the keyboard backlight on and off.
Backspace
(BKSP)
Moves the cursor back one space each time the key is pressed. If you are
typing text, it deletes the previous character each time it is pressed.
Delete
(DEL)
Deletes the next character forward each time the key is pressed.
This key appears on the 56-key keyboard only. 43-key keyboard= Red +
BKSP.
Enter (ENT) Confirms data entry.
Escape
(ESC)
Cancels the current action.
Power Key Puts the terminal in and wakes the terminal from Suspend Mode; see
Suspend Mode on page 3-18.
SCAN Key Activates the scan and “wakes” the terminals from Sleep Mode. Its position
allows convenient one-handed image-taking and/or bar code decoding.
Space (SP) Moves the cursor one space.
Tab Moves the cursor to the next tab stop or the next control (on a form).
BKSP
DEL
ENT
ESC
SCAN
SP
TAB
5 - 3
Using the Modifier Keys
Using the Navigation Keys
Located in the center of each keyboard for easy access with either hand, the navigation keys navigate
the cursor through application screens.
Note: Additional functionality varies according to the application in use.
Name Key Function
Shift The SFT key modifies only the next key pressed; it must be pressed before each
key you wish to modify. SFT toggles the keyboard between uppercase alphabet
mode and lowercase alphabet mode.
Double-tap SFT to toggle Caps Lock on and off. When Caps Lock is toggled on,
characters are uppercase; when toggled off, characters are lowercase.
CTRL The function of the CTRL key depends on the software application in use and
the key combination.
Blue and
Red
The blue and red keys are used in combination with other keys to type special
characters and perform system functions. Each key modifies only the next key
pressed.
The overlay of each keyboard is color-coded to indicate the character typed or
function performed when specific keys are pressed immediately after the blue or
red modifier key.
Button Function
&
Moves the cursor up one row or line.
OR
Moves the cursor down one row or line.
&
Raises the volume.
OR
Lowers the volume.
Moves the cursor one character to the right.
Moves the cursor one character to the left.
SFT
CTRL
VOL
PG
VOL
PG
5 - 4
Sticky Key Functionality
Sticky key functionality is supported for the CTRL key, which means that you don’t have to press and hold
the CTRL key when you press the next key. Instead, just tap CTRL and then the next key.
You need to open RegEdit and enable the
\HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD key.
1. Tap Start > Power Tools > RegEdit .
2. Tap the + sign.
3. Tap HKEY_LOCAL_MACHINE > HARDWARE > DEVICEMAP > KEYBD.
4. In the bottom half of the window, double-tap the StickyCtrlAlt key and change the Value Data from
“0” to “1.”
5. Tap OK, then OK in the upper right corner to save the change to the registry.
6. Press the CTRL key combination with other keys to verify that you do not need to hold them down
while you press the next key. For an example of CTRL key combinations, see General Windows
Keyboard Shortcuts on page 5-14.
5 - 5
35-Key Alpha/Numeric Keyboard
ALPHA Key
The ALPHA key enables you to toggle between the alpha and numeric modes.
• Single-tap ALPHA to switch only the next key pressed to alpha mode.
• Double-tap ALPHA to switch the keyboard to alpha mode.
Alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers with
the letter keys. On the 35-key keyboard, numeric mode is the default.
VOL
PG
SCAN
ENT
123
456
789
0
F1 F2 F3 F4
ALPHA
SP
BKSP
DEL
CTRL ALT
TAB
ESC
SFT
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
+
*
;
_
@
START
END
SEND
INS
-
Backlight key
SCAN key
Space key
CTRL Blue Red ALT Modifier keys
Enter key
Tab key
Escape key
Navigation keys
Power key
Backspace key
Shift key
Alpha key Delete key
ALPHA
5 - 6
35-Key Keyboard Combinations
Key NUM Shift-NUM Alpha Shift-Alpha BLUE RED
Power Suspend/Resume
Scan Scan Scan Scan Scan
ESC Escape Escape Escape Escape
Backlight Toggles Keyboard Backlight On/Off
TAB Tab Tab Ta b Ta b
SHIFT Shift Shift Send (phone call)
ENTER Enter Enter Enter Enter End (phone call)
Left Left Left Left Left
Up Up Up Up Up Volume Up Prior
Down Down Down Down Down Volume Down Next
Right Right Right Right Right
11!1!
22 @ a,b,c A,B,C
33 # d,e,f D,E,F
44 $ g,h,i G,H,I
55 % j,k,l J,K,L
66^m,n,oM,N,O
77 & p,q,r,s P,Q,R,S
88 * t,u,v T,U,V
99 ( w,x,y,z W,X,Y,Z
Period . (period) > . (period) > * (multiply)
00 ) 0 ) + (add)
Comma , (comma) < , (comma) < - (subtract)
F1 F1 F1 F1 F1 ; (semi-colon)
F2 F2 F2 F2 F2 : (colon)
F3 F3 F3 F3 F3 \ (backslash)
F4 F4 F4 F4 F4 / (forward slash)
ALPHA NUM Lock NUM Lock NUM Lock NUM Lock Start Menu
Space Space Space Space Space _ (underscore)
5 - 7
BKSP Backspace Backspace Backspace Backspace @
Delete Delete Delete Delete Delete Insert
CTRL Control Control
Blue Blue Blue
Red Red Red
ALT Menu Menu
Key NUM Shift-NUM Alpha Shift-Alpha BLUE RED
5 - 8
43-Key Alpha/Numeric Keyboard
Number Lock (NUM) Key
The Number Lock key enables you to toggle between the alpha and numeric modes. Alpha mode is when
you type letters with the letter keys. Numeric mode is when you type numbers with the letter keys. On the
43-key keyboard, alpha mode is the default.
Toggling Between Alpha and NUM Lock Modes
Press the NUM key only once to switch to NUM lock mode.
The NUM Lock Indicators above the letter keys in the NUM Lock Pad specify the number or character
that will be typed when you press that letter key in numeric mode.
Note: The NUM key is also used to perform a soft reset in combination with the CTRL key.
CTRL
SCAN
SFT
ESC
TAB
ENT
ABCD
EFG
IJKL
MNOP
QRST
UVWX
YZSP BKSP
H
VOL
PG
NUM
F7
F6
F5
DE L
END
SEND
START
78
0
1
4
2
5
3
6
9
F8
F3F2F1 F4
START
,
=
-
_
#
‘
+
IN S
Backlight key
SCAN key
Space key
CTRL Blue Red SFT
Modifier keys
Enter key
Tab key
Escape key
NUM Lock key
Navigation keys
Power key
NUM Lock
Indicators
NUM Lock Pad
Backspace key
NUM
5 - 9
43-Key Keyboard Combinations
Alpha Alpha Shift NUM Lock NUM Shift BLUE RED
aA1!
bB2@
cC3#
dD d D - (subtract)
eE4$
fF5%
gG6^
hH h H _ (underscore)
iI7&
jJ8*
kK9(
lL l L = (equals)
mM . (period) >
nN0)
oO, (comma)<
pPpP+ (plus)
qQ q Q ; (semi-colon) F1
rR r R : (colon) F2
sS s S ‘ (apostrophe) F3
tT t T / (forward slash) F4
uUuU@ F5
vVvV* F6
wWwW# F7
xX x X \ (backslash) F8
yY y Y Start menu
zZzZ
SP Space Space Space Insert
BKSP Backspace Backspace Backspace Delete
Up arrow Up Up Up Volume up Page up
5 - 10
Down arrow Down Down Down Volume down Page down
SFT Shift Shift Shift Send (a phone call)
ENT Enter Enter Enter End (a phone call)
43-Key Keyboard Combinations
Alpha Alpha Shift NUM Lock NUM Shift BLUE RED
5 - 11
56-Key Full Alpha/Numeric Keyboard
SCAN
SFT
ESC
TAB
ENT
CTRL
SP
BKSP
DEL
INS 123
456
789
0
ABCDE
FGH I J
KLMNO
PQRST
UVWX Y
Z
VOL
PG
END
SEND
_
@
F6F6 F7F7 F8F8 F9F9 F10
F10
F11F11 F12F12 F13F13 F14F14 F15F15
F16F16 F17F17 F18F18 F19F19 F20F20
F21F21 F22F22 F23F23 F24F24 F25F25
_
;
F1F1 F2F2 F3F3 F4F4 F5
+
START
#
Shift key
Navigation keys
SCAN key
Power key
Backspace key
Space key
Delete key
Backlight key
Insert key
CTRL Blue Red Modifier keys
Enter key
Tab key
Escape key
5 - 12
56-Key Keyboard Combinations
Key SHIFT BLUE RED
1!
2@
3#
4$
5%
6^
7&
8*
9(
0)
, (comma) < # (pound)
. (period) > * (asterisk)
A+ (plus) F1
B; (semi-colon) F2
C[ (left bracket) F3
D] (right bracket) F4
E" (quotes) F5
F- (minus) F6
G: (colon) F7
H‘ (apostrophe) F8
I? (question mark) F9
J` (accent) F10
K@F11
L/ (forward slash) F12
M= (equal sign) F13
N~ (tilde) F14
OF15
P_ (underscore) F16
Q\ (backslash) F17
5 - 13
RF18
SF19
TF20
UStart menu F21
VF22
WF23
XF24
YF25
Z
Up arrow Volume up Page up
Down arrow Volume down Page down
SFT Send (a phone call)
ENT End (a phone call)
Blue Toggle
CAPSLOCK
56-Key Keyboard Combinations
Key SHIFT BLUE RED
5 - 14
General Windows Keyboard Shortcuts
Press these keys, To…
CTRL + C Copy
CTRL + X Cut
CTRL + V Paste
CTRL + Z Undo
DELETE Delete
CTRL + Right Arrow Move the insertion point to the beginning of the next word.
CTRL + Left Arrow Move the insertion point to the beginning of the previous word.
CTRL + Down Arrow Move the insertion point to the beginning of the next paragraph.
CTRL + Up Arrow Move the insertion point to the beginning of the previous
paragraph.
SHIFT + any of the arrow keys Select more than one item in a window or on the desktop, or
select text within a document.
CTRL+ A Select all
CTRL + ESC Display the Start menu.
Underlined letter in a
command name on an open
menu
Carry out the corresponding command.
Backspace View the folder one level up in My Computer or File Explorer.
6 - 1
6
System Settings
Overview
Customized settings are available on the Start menu. Tap Start > Settings and settings screen opens
displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections.
Tab Description See Page
Personal Customizes buttons, set SIP options, and
adjust headset settings.
See Personal Tab on page 6-2.
System Adjusts system settings. See System Tab on page 6-7.
Connections Establishes network connections settings. See Connections Tab on page 7-1.
Personal Tab System Tab Connections Tab
6 - 2
Personal Tab
To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.
Note: Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset.
For more information about resets, see Soft Reset (Warm Boot) on page 3-17.
Icon Description See Page
Buttons Program the side buttons to perform specific
tasks.
See Buttons on page 6-3.
Input Customizes the SIP (soft input panel). See Input on page 6-4.
Lock Password protect the terminal to limit access to the terminal.
Menus Customizes what appears on the Start menu. See Menus on page 6-5.
Owner Information Enter your contact information.
This information will appear on the Today screen.
Phone When the GSM radio is enabled, tap this icon
to set up user parameters.
See Setup Options on page 8-6.
Sounds &
Notifications
Set the sound volume, enables and disables sounds for
specific actions, and sets sound parameters for system notifications.
Today Customize the look and the information displayed on the Today screen.
6 - 3
Buttons
The Buttons setting programs certain keyboard buttons to launch applications or execute commands.
Enable HotKeys
Default Buttons setting assignments inactive until you enable the HotKeys Power Tool. Tap Start >
Power Tools and tap the HotKeys icon once . HotKeys is enabled, and the button assignments in
the Buttons setting are active.
For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide,
which is available for download from the web at www.honeywellaidc.com.
Changing Button Assignments
1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons .
Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.
You cannot add buttons to this window.
2. To change button assignment, tap on the name of the application in the Assignment column and
select a program or command in the Assign a program drop down list.
3. Tap OK to save.
4. Press the button to verify that the program is launched or action performed.
Available Applications
The Assign a program list contains the applications installed on the terminal. If there is a program
installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start
Menu\Programs folder. For instructions about creating shortcuts, see Using File Explorer on page 6-5.
Additional Functions
The Assign a program list also contains the following commands:
Command Description
<Input Panel> Opens the soft input panel.
6 - 4
Input
The Input settings enables you to customize input from the SIP, adjust word completion settings in
Microsoft applications.
<None> Nothing happens when the button is pressed.
<OK/Close> Performs the same function as tapping OK on the screen.
<Scroll Down> Scrolls down in the open application.
<Scroll Left> Scrolls left in the open application.
<Scroll Right> Scrolls right in the open application.
<Scroll Up> Scrolls up in the open application.
<Start Menu> Opens the Start menu.
<Today> Opens the Today screen.
Command Description
Input Method Options Word Completion
6 - 5
Menus
You can add existing programs you use often, such as File Explorer, to the Start menu for faster access.
You are not installing the program, just allowing access to it from the Start menu.
To add programs to the Start menu, you can use
• The Menus setting on the Personal tab (see page 6-5),
• File Explorer (see page 6-5), or
• ActiveSync (see page 6-6).
Note: The Start menu can hold only seven applications at a time.
Using System Settings
1. Tap Start > Settings > Personal tab > Menus .
2. Tap the check box for the program you want to add and tap OK to save.
Note: If you try to go over seven applications, a warning message appears and you will have to delete
applications as necessary.
3. Tap the Start menu to verify that the program appears on it.
Using File Explorer
If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync
on the workstation to create a shortcut to the program and place the shortcut in the Start Menu folder.
Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by
accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files
remain where they need to be for the system to find them to perform system functions.
1. Tap Start > Programs > File Explorer, and navigate to the program.
File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and
then My Device.
6 - 6
2. Tap and hold on the program, then tap Copy on the pop-up menu.
3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap
and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.
4. Tap the Start menu to verify that the program now appears on it.
Using ActiveSync on the Workstation
Here, you are performing the same basic process as on the terminal, except that you are using the
Explore utility (Windows Explorer) to copy and paste the shortcut.
1. Open ActiveSync > Explore and navigate to the program.
2. Right-click on the program and select Create Shortcut.
3. Select the shortcut, right-click, and select Cut.
4. Navigate to the Start Menu folder (Windows > Start Menu).
5. Right-click on an empty area and select Paste Shortcut.
6. On the terminal, tap the Start menu.
7. Verify that program appears.
6 - 7
System Tab
The System tab enables you to verify and sometimes alter system parameters. To access the System
tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting.
Icon See Page
About See About on page 6-8.
Backlight See Backlight on page 6-8.
Certificates See Certificates on page 6-9.
ClearType Tuner See ClearType Tuner on page 6-9.
Clocks & Alarms See Clock & Alarms on page 6-9.
Encryption See Encryption on page 6-10.
Error Reporting See Error Reporting on page 6-10.
External GPS See External GPS on page 6-10.
Memory See Memory on page 6-11.
Power See Power on page 6-12.
Regional Settings See Regional Settings on page 6-13.
Remove Programs See Remove Programs on page 6-13.
Screen See Screen on page 6-14.
WAN Info See WAN Info on page 6-15.
6 - 8
About
The About system setting displays specific information about the terminal. It contains three tabs:
Version Tab Displays the information about the software, operating system, and processor.
Device ID Tab Displays the information the terminal uses to identify itself to other devices. It can be important to
know this information if the Dolphin terminal is going to be part of a networked system of devices.
Device name: Displays the system’s default name. (This is the name used by ActiveSync.)
Description: Displays the description of the device ID.
Copyrights TabDisplays important copyright information.
Backlight
The Backlight system setting enables you to customize backlight functionality for the display. The
backlight for the color display is user-defined. Tap Start > Settings > System tab > Backlight.
There are two tabs:
The Battery tab determines the backlight timeout when the terminal is running on battery power.
The External tab determines the backlight timeout when the terminal is running on external power.
The options on each tab are the same.
Turn off backlight: Select how many minutes you want to elapse before the backlight automatically turns off.
Turn on backlight:Select this option if you want the backlight to turn on when the a button is pressed or the touch
screen is tapped.
Backlight Intensity
Tap the Backlight tab and move the slider to set the intensity of the backlight. The default is 8.
6 - 9
Certificates
The Certificates option shows you the certificates recognized by the operating system.
ClearType Tuner
This system setting enables you to adjust the level ClearType font rendering by moving a slider. The
sample text displays the setting results immediately. Of course, you must first enable ClearType font
rendering to change the appearance of fonts on the screen; see ClearType Tab on page 6-14.
Clock & Alarms
This setting sets the system clock, which means that all scheduled items run according to this setting. The
time and date need to be reset after every hard reset of the terminal so that the system clock is accurate.
On the Today screen, tap the line that displays the time and date,
The Clock Settings screen appears. The selected time sets the system clock.
6 - 10
Encryption
Encryption gives you the option of encrypting files placed on storage cards to that those files cannot be
read by any other device.
Error Reporting
Error Reporting gives you the option of enabling or disabling the error reporting function of Windows
Mobile 6.1.
External GPS
External GPS determines which port a third-party GPS software application can use to access the GPS
receiver.
Note: You need the installation parameters from the GPS manufacturer to configure the connection.
6 - 11
Memory
The Memory system setting displays capacity and usage statistics for both RAM (volatile) and IPSM/
Storage Card (non-volatile) memory. Access this setting whenever you receive system messages about
memory.
You cannot change the terminal’s memory allocation in the Memory system setting. To change the
memory allocation, you need to use the SetRAM Power Tool (Start > Power Tools > SetRAM). For more
details, please refer to the Honeywell Power Tools User’s Guide, which is available for download from
www.honeywellaidc.com.
There are three tabs: Main, Storage Card, and Running Programs.
Main Tab
This tab displays the usage statistics of the on-board,
volatile RAM memory.
Columns:
Storage=
RAM memory used to store programs and program data.
Program=RAM memory used to run programs.
Rows:
Total=Displays the current MB of memory allocated for use.
In use
=Displays the total MB of that allocated memory being used.
Free=Displays the total MB of memory available.
Storage Card Tab
This tab displays the current capacity and usage statistics
of the selected memory type: IPSM or Storage Card.
Select the memory type from the drop-down list. IPSM is
selected by default.
Total storage card memory=
The total MB of memory capacity of IPSM or Storage Card.
In use=The MB currently being used.
Free=The MB that is still available for use.
IPSM—Short for Internal Persistent Storage Manager, this is the on-board Flash
memory that is non-volatile. Because this memory is non-volatile, data or programs
stored in IPSM are not affected when power is removed. Autoinstall programs, for
example, are stored in IPSM so that they are always installed at cold-boot startup.
Storage Card—You can install one memory card in Dolphin terminals (see Memory
Card Door on page 3-10). If a storage card is installed in the terminal, you can select
it in the drop-down list and see capacity and usage statistics for the card.
6 - 12
Power
Power system settings contains two tabs: Battery and Advanced.
Note: You can also set automatic turn-off times for the terminal to conserve power. When the terminal is “turned
off,” that means that it goes into Suspend Mode; see Suspend Mode on page 3-18.
Running Programs Tab
Displays the software programs currently using Storage
memory.
Check this tab when you are receiving out of memory errors or
when the mobile computer is running slowly.
You can
• Select a program in the list and tap Stop to stop it from
running (and therefore from using memory), or
• T a p Stop All to automatically stop all running programs.
Anytime you stop a running program, it frees up RAM memory. Be advised that, when
you stop a program here, any unsaved data in that program is lost. To free up memory
without risking data loss, return to the running program, save your data, and close the
application.
Battery Tab
For more information, see Batteries on page 3-14.
Advanced Tab
Determines power time-outs.
For On battery power, select from the drop-down list,
the number of minutes of inactivity you want to pass
before the terminal powers off when running on battery
power.
For On external power, select from the drop-down list,
the number of minutes of inactivity you want to pass
before the terminal powers off when running on external
power.
!
6 - 13
Regional Settings
Regional Settings enables you to customize the appearance and formatting to your geographic region.
Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the
$ or €
€ symbol), time, and date. These specifications apply to all screens, including the Today screen. The
Region tab displays an overview of the region selected in the drop-down list at the top.
The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and
the results appear on the screen. To see specific settings or to change a specific setting, tap on one of
the tabs, make the change and tap OK to save it.
Remove Programs
Remove Programs enables you to remove programs installed on the terminal. Use this setting to
troubleshoot when you receive messages that the terminal is out of memory. The programs removed are
removed from RAM memory. Any program (usually CAB or DLL files) stored in the Autoinstall folder (My
Device > IPSM > Autoinstall) will re-install after the next hard reset.
For information about the hard reset process, see Hard Reset (Cold Boot) on page 3-17.
1. Tap Remove Programs. In the list, select the program you want to remove.
2. Tap Remove. The following message appears:
3. Tap Yes. Wait while the program is removed.
4. Verify that the program no longer appears in the list.
6 - 14
Screen
The Screen system setting contains three tabs: Alignment, Clear Type, and Text Size.
Alignment Tab
You need to re-align the screen if tapping buttons or icons with
the stylus no longer seems to work appropriately.
Tapping Align Screen brings up the align screen window
where you are guided to tap a target several times. This re-
calibrates how the touch screen receives input.
• Alignment should always be performed with a stylus
designed for touch panel applications. The small point is
required for accurate calibration.
• Press the stylus firmly into the center of the cross-hair target
once and release. Do not “double-tap” the target.
Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and
portrait orientation) is disabled on all 9900 terminals. Please consult the Dolphin SDK
Add-on to find out how to enable dynamic screen rotation.
ClearType Tab
The display supports ClearType font rendering, which is a
Microsoft technology that dramatically increases the readability
of text on LCD displays.
To enable ClearType font rendering, select Enable ClearType
and tap OK. To adjust the level of ClearType font rendering, use
the ClearType Tuner; see ClearType Tuner on page 6-9.
For more information about ClearType font rendering, visit:
www.microsoft.com/typography/cleartype/
what.htm?fname=%20&fsize=
Text Size Tab
The Text Size tab enables you to perform font scaling within
certain views of the
• Today screen,
• C o n t a c t s ,
• Calendar,
• M e s s a g i n g , a n d
• T a s k s .
Font scaling means that you can increase or decrease the
point size of the font on application windows.
To change the font size, move the slider toward Smallest or
Largest. The Example text changes to reflect the font change.
Tap OK to save the new font size setting.
6 - 15
WAN Info
When the GSM radio is active, WAN Info displays useful statistics for the radio.
To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 7-6).
Windows Update
Windows Update is designed to download Microsoft updates to the operating system directly from
Microsoft.
6 - 16
7 - 1
7
Communication
Connections Tab
The Connections system setting provides access to the terminal’s various wireless communication
options.
Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).
Icon Setting Tapping this icon… See Page
Beam Enables infrared communication. 7-11
Bluetooth Configures the Bluetooth radio.
This icon appears only if a Bluetooth radio and driver are
installed on the terminal.
9-1
Connections Opens Microsoft’s connections manager. 7-4
Dolphin
Wireless
Manager
Manages the wireless radios installed in the terminal. 7-6
USB to PC Enables advanced USB communication via ActiveSync, which
is wired communication.
7-8
Wi-Fi Enables you to configure Wireless Zero Config (WZC).
This icon appears only if the 802.11b/g driver is loaded on the terminal and the
Honeywell WLAN Security Supplicant is not loaded.
By default, the Wireless Zero Config is disabled and the supplicant is loaded.
This icon appears only if you removed the supplicant and cold boot the terminal.
7 - 2
Using the IrDA Port
Using the IrDA port, you can send and receive data between the terminal and other devices equipped with
infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks,
as well as software upgrades.
The maximum data transfer speed is 115 Kbps.
IrDA Port Location
To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host
device - must be aligned with each other and within a close range. The maximum data-transfer speed is
115 Kbps.
Sending Data
1. Align the IrDA ports.
2. Open the program where you created the item you want to send and locate the item in the list.
You can also beam files, but not folders, from File Explorer.
3. Tap and hold the item and select Beam File.
4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.”
IrDA Port
7 - 3
5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The
selected device reads “Sending.”
6. When the file transfer is complete, the selected device reads “Done.”
Receiving Data
The Beam Setting must be set to receive for the terminal to receive data from other infrared devices.
1. Verify that beam settings are set to receive. Tap Start > Settings > Connections tab > Beam. The
Beam Settings window should appear as follows:
2. Align the IrDA ports.
3. Have the owner of the other device send the information to you.
4. Your terminal automatically begins receiving it.
5. A popup message appears asking if you want to receive the incoming file.
6. Tap Yes to receive the file.
7 - 4
Connections Manager
Microsoft’s connection manager sets up multiple network connections to Internet Service Providers (ISPs)
via an external modem.
Do NOT enter connection parameters in the Connections Manager if:
• You are using one of the on-board wireless radios to connect to a network.
The Dolphin terminal uses the settings from each radio’s configuration utility to connect.
• You are using Wireless Zero Config. By default, WZC is disabled on Dolphin terminals.
To Access the Connections Manager
Tap Start > Settings > Connections tab > Connections icon .
Task Tab
The Task tab enables you to initially configure, then manage network settings when using a modem.
Select an item in this list and then complete the setup screens that follow with the appropriate information
for your network.
My ISP
The links under this heading enables you to add and manage modem connections to an ISP. To complete
the setup screens, obtain the following information from your ISP:
• ISP dial-up access telephone number
• U s e r n a m e
• P a s s w o r d
• T C P / I P s e t t i n g s
My Work Network
These links enable you to establish the following connections types:
• M o d e m
• V i r t u a l P r i v a t e N e t w o r k ( V P N )
• *Proxy server connection
To complete the setup screens, obtain the network parameters from your system administrator.
7 - 5
*Proxy Server Connections
If you are connected to your ISP or private network during synchronization, the terminal should download
the proper proxy settings during synchronization with the PC. If these settings are not on your PC or need
to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of
Socks protocol used, and your user name and password.
Modify an Existing Connection
Manage Existing Connections appears on the Connections tab after at least one network connection
has been established.
Tap Manage Existing Connections on the Tasks tab and follow the setup screens.
You will usually be walked through the same setup screens used to establish the connection.
Advanced Tab
The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions for
modem connections.
Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.
Online Help
For more information about modem connection setup, consult the online help on the setup screens by
tapping the Help icon .
7 - 6
Dolphin Wireless Manager
The Dolphin Wireless Manager provides a centralized interface that enables and disables all the on-board
radios. Each radio has its own configuration program. The Dolphin Wireless Manager also provides
shortcuts to the configuration utilities for each radio.
Dolphin Wireless Manager Window
Tap Start > Settings > Connections tab > Dolphin Wireless Manager .
Enabling the Radios
1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager.
2. Tap anywhere inside the rectangle or the OFF button inside the rectangle.
A message appears asking if you want to turn on the radio.
3. Tap OK and the radio begins activating.
If a rectangle is grayed-out,
then the radio is not installed
on the terminal.
If applicable, information about
the radio appears when the
radio is activated.
These buttons show you the
state of the radio.
7 - 7
4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.
Note: If applicable, information about the radio appears in the rectangle.
Accessing Radio Configuration Utilities
Each of the three radios have their own configuration utilities that you can access through the Menu.
There are three radio configuration utilities:
For 802.11b/g: Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens.
The Honeywell WLAN Security Supplicant User’s Guide is available for download from the
Dolphin 9900 product page at www.honeywellaidc.com.
For Bluetooth: Tap Bluetooth Settings and the Bluetooth Settings open.
For details, see Working with the Bluetooth Radio on page 9-1.
For GSM: Tap Phone Settings and the Phone opens.
For details, see Working with GSM on page 8-1.
7 - 8
ActiveSync Communication
To synchronize data between the terminal and the workstation, ActiveSync 4.5 or higher must be installed
and configured for the appropriate communication type on the host workstation and the Dolphin terminal.
Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on
the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin
peripheral) to initiate communication.
If ActiveSync 4.5 or higher is not installed on the host workstation, install it from the Microsoft Companion
CD that came with the Dolphin terminal. Insert the CD into the CD-ROM drive of the host workstation and
follow the directions on your screen.
Note: You can also download the most current version of ActiveSync from www.microsoft.com and install.
When communicating via ActiveSync, your terminal is designed to be connected to the host workstation with
a communication peripheral sold/manufactured by Honeywell, such as the charge/communication cable. Use
of any peripheral not sold/manufactured by Honeywell may cause damage not covered by the warranty.
Capabilities
• Back up and restore your device data.
• Copy (rather than synchronize) files between your device and workstation.
• Control when synchronization occurs by selecting a synchronization mode. For example, you can
synchronize continually while connected to your workstation or only when you choose the synchronize
command.
• Select which information types are synchronized and control how much data is synchronized. For
example, you can choose how many weeks of past appointments you want synchronized.
Communication Types
The Dolphin terminal supports the following types of communication via ActiveSync through its I/O
Connector (see page 3-12) on the bottom panel:
USB The USB cable and hardware peripherals allow the terminal to communicate with a workstation or
to networked through a USB hub. The Dolphin terminal supports full-speed USB communication
(USB 1.1); maximum data transfer rate is 12 Mbps. The Dolphin terminal defaults to USB
communication out of the box.
RS-232 The RS-232 cable allows the terminal to communicate with a workstation, modem, or any RS-232
device. Maximum data transfer rate is 115 Kbps.
Hardware Requirements for Setup
• Dolphin communication peripheral or cable
• Dolphin power cable from Honeywell
• USB cable (for USB communication)
• Serial cable (for RS-232 communication)
Software Requirements for Communication
• To sync successfully, ActiveSync v4.5 or higher must be configured for the same communication type
on both the host workstation and the Dolphin terminal. ActiveSync must be setup on your workstation
before
you initiate synchronization from the terminal for the first time.
• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher), Windows
XP, or Windows Vista operating systems.
!
7 - 9
Setting Up the Host Workstation
Verify that ActiveSync is configured to use the appropriate communication type by clicking File >
Connection Settings.
Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your
hardware setup should use only RS-232 or USB, not both.
Communicating with the Dolphin Terminal
After setting up both the workstation and the terminal, ActiveSync connection should be automatic.
1. Connect the Dolphin terminal to a Dolphin communication peripheral.
2. The Dolphin terminal automatically opens ActiveSync to establish a connection.
Synchronizing with the Host Workstation
After setup, synchronization begins automatically whenever the terminal’s mechanical connector
connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed.
Exploring the Terminal from the Workstation
When the Dolphin terminal and workstation are connected, open the main ActiveSync window (on the
desktop), and click Explore.
The Mobile Device folder opens in Windows Explorer.
The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as
dragging and dropping or copying and pasting.
For USB communication, check
Allow USB connections.
For RS-232 communication,
connect to COM1.
7 - 10
Installing Additional Software
In addition to the default programs installed on your terminal when it is first booted up, you can install any
program (created for a Windows Mobile-based device), as long as the terminal has enough memory to
store the program and the program has an EXE, CAB, or DLL extension.
The most popular place to find software on the Windows Mobile website: www.microsoft.com/
windowsmobile/products/pocketpc/
When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.
You can install additional software via:
• ActiveSync - see page 7-10.
• Infrared - see page 7-2.
• Network connection (via wireless radio) - see page 7-11.
• Connect to your ISP.
Adding Programs to the Terminal Using ActiveSync
When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.
Depending on the application, the software must be stored or installed on the host PC.
1. Download the program to your desktop computer from either the Internet or the CD or disk that con-
tains the program. You may see a single EXE or setup.exe file, a CAB file, or DLL. There may also
be several versions of files for different device types and processors.
2. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.
3. Connect the terminal to the desktop computer via a Honeywell communication peripheral.
If the File is an Installer:
An installer program is one that installs on the PC and the terminal simultaneously; one process installs
to both devices.
1. On the PC, double-click the EXE or *.setup.exe file. The installation wizard begins.
2. Follow the directions on the PC screen. The installation process includes transferring the software to
the terminal.
If the File is Not an Installer:
Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the
appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.
You will know the program cannot be installed on the PC if an error message appears when you try to
install it stating that the program is valid but designed for a different type of computer.
1. If you cannot find any installation instructions for the program in the Read Me file or documentation,
open ActiveSync and click Explore.*
2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder
on the terminal.
• If you want the program to be part of the Autoinstall that occurs after every hard reset, place the
program file in the Autoinstall folder (My Pocket PC > IPSM > Autoinstall).
!
!
7 - 11
3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the
folder where the program is located, and tap on the program file to install it.
• If you copied the file to the Autoinstall folder, you can either tap on the program inside the
Autoinstall folder or perform a hard reset and the program will install as part of the Autoinstall
process that occurs during each hard reset. Remember, a hard reset erases RAM data! For more
information, see Hard Reset (Cold Boot) on page 3-17.
After installation on the terminal is complete, tap Start > Programs and the program and its icon appears
on the Programs screen. Tap it to open the program.
Adding Programs Directly from the Internet
When selecting programs, verify that the program and version of the program are designed for Windows
Mobile and your processor. You can verify your processor by tapping Start > Settings > System tab > About
> Version tab. Make a note of the information in the Processor field.
1. Determine your device and processor type so that you know which version of the software to install.
Tap Start > Settings > System tab > About. On the Version tab, make a note of the information in
the Processor field.
2. Download the program to your device straight from the Internet using Pocket Internet Explorer. You
may see a single EXE or setup.exe file, or several versions of files for different device types and
processors.
3. Read any installation instructions, Read Me files, or documentation that comes with the program.
Many programs provide special installation instructions.
4. Tap the file, such as an EXE file. The installation wizard begins. Follow the directions on the screen.
5. Select the radio or radio combination and tap Apply.
The Radio Manager begins enabling your radio or radio combination.
6. When enabled, the Status field reads “Success.”
!
7 - 12
9900/9950/9951 COM Port Assignment Table
COM Port Description
COM0 Unused
COM1 Serial Port: RS-232 Connector on the bottom panel
COM2 Not accessible
COM3 IrDA: Serial Infrared (SIR) up to 115 Kbps
COM4 Not accessible
COM5 Bluetooth DUN
COM6 IrCOMM
COM7 GPS: COM Port for the GPS receiver
COM8 USB Serial: Virtual USB Serial port for ActiveSync
COM9 Bluetooth BTHATCI server
8 - 1
8
Working with GSM
Overview
The Dolphin 9900 terminal can be configured with an integrated, embedded GSM/GPRS quad-band radio
module for WWAN communication.
Note: The 9950 and 9951 are not available with GSM.
Requirements
Using GSM/GPRS requires a:
• Network subscription to a GSM/GPRS network (you need to know what service providers are in your
geographic area), and
• An installed SIM card that has been activated by the network service provider (see SIM Card
Installation on page 8-2).
Quad Band Antenna
The GSM radio features an external antenna that is optimized for power output and receiver sensitivity.
This is an omni-directional antenna with zero dBm gain.
For the MC-75 radio, there are two different antennas based on geographical location; each supports two
bandwidths:
Europe: Supports 900 MHz and 1800 MHz bands.
North America: Supports 850 MHz and 1900 MHz bands.
Signal Strength
The signal strength of the GSM connection is indicated by the number of bars that appear in the signal
strength icon in the Navigation bar at the top of the window.
GSM Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless
WAN system that is constantly evolving and growing.
GPRS Short for General Packet Radio Service, GPRS is a non-voice value added service that allows
packet-switched data to be instantly sent and received across mobile telephone networks.
Icon Indicates…
The signal strength of the radio connection.
The signal strength of the phone (voice) connection; see page 8-4.
The signal strength of the data connection; see page 8-7.
8 - 2
Voice and Data Communication
Dolphin terminals with integrated GSM/GPRS radios are optimized for the following two-way voice and
data communications:
Voice: GSM voice data ("dial-up")
Data: GPRS Class 10
Data transmissions average 40-60 Kbps (available speed depends on the wireless network carrier).
You can use the GSM radio for voice communication and data communication but not at the same time.
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you
cannot use the phone.
SIM Card Installation
Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/
GPRS radio settings, security keys, contacts, etc. SIM cards are installed in compatible mobile devices,
enabling you to switch devices without losing personal and setup information.
SIM Card Requirements
Before installing the SIM card:
• T h e S I M c a r d must be activated by the service provider.
• T h e t e r m i n a l must be powered down.
Note: If no SIM card is installed, you can still make emergency phone calls such as 9-1-1, for example.
To Install a SIM Card
Access to the SIM card is located under the battery well.
1. Put the terminal in suspend mode and lay it face down on a flat surface.
2. Remove the battery pack.
3. Unscrew the faceplate of the SIM card door. You must use a Torx T6 wrench. You can purchase
this wrench from Honeywell, part number 100001700.
4. Insert your SIM card. Make sure the interface on the card is connected to the SIM Card interface in
the slot; the beveled corner is in the upper right corner.
Battery Well
SIM Card Door
Battery Interface
8 - 3
5. Place the SIM card door over the secured SIM card and fasten the screws.
6. Install the battery pack and turn on the terminal.
Enabling the GSM Radio
Be default, the GSM radio should be enabled after each hard reset. Verify the status of the radio in the
Dolphin Wireless Manager.
Tap Start > Settings > Connections tab > Dolphin Wireless Manager .
If the Phone is set to OFF, tap the Phone rectangle and the GSM radio enables.
SIM Card Interface
Screws
SIM Card Door
SIM Card
8 - 4
Voice Communication
You can use the Dolphin terminal as a phone over the GSM radio.
Audio Mode
The back panel of the 9900, 9950, and 9951 contains a speaker that you can use to send and receive
audio signals over the GSM network (Hands-Free Mode); see Back Panel: 9900 on page 3-6.
Hands-Free Hands-free mode is when you use the back panel as a speakerphone. To switch the back panel to
speakerphone, in the Dialer, tap Settings > Speakerphone. The audio levels adjust appropriately
for speakerphone use.
Volume Control
Use the Dolphin keyboard to manually adjust the volume.
To raise the volume, press the Blue modifier key + up arrow.
To lower the volume, press the Blue modifier key + down arrow.
Accessing the Dialer Window
When the GSM radio is active, tap Start > Settings > Connections tab > Dolphin Wireless Manager,
then tap Menu > Phone Settings. The Phone dialer opens.
Dialing
Once the dialer window is open you can dial out two ways:
• Tap the buttons on the dialer window.
• Use the physical keyboard (when it’s in numeric mode).
VOL
PG
Displays the network
carrier from the SIM card.
Displays the most
recent calls.
8 - 5
Sending Calls
After the number is dialed, tap Talk or use the keyboard.
Note: The icon indicated that the phone is in use.
Ending Calls
While the phone call is live, tap End or use the physical keyboard.
View Options
Tap Menu > View.
Keyboard Combinations for Calls
Keyboard To Send a Call, Press… To End a Call, Press…
43-key keyboard Blue + NUM Blue + ENT
56-key keyboard Blue + SFT Blue + ENT
8 - 6
Setup Options
Tap Menu > Options.
The Phone Settings tab windows appear.
Phone Tab Services Tab Network Tab
Establish or change a PIN on the
Phone tab.
For each service, the phone will read
settings from the network on the SIM
and display the available options
from the carrier.
You can set networks on the Network
tab.
8 - 7
Data Communication
You set up data communication via the connections manager. The carrier on the SIM card is the ISP.
System Requirements
• The GSM radio must be enabled; see Enabling the GSM Radio on page 8-3.
• You must have an active SIM card installed; see SIM Card Installation on page 8-2.
• The Phone must not be in use. The in the navigation bar indicates that the GSM phone is active but
the phone is not in use.
Information Requirements
You must have from the SIM card carrier:
• The APN (access point name) number.
• The username and password of the account.
Establishing Data Communication
1. Tap Start > Settings > Connection tab > Connections .
2. Under My ISP, tap Add a new modem connection.
3. Enter a name for the connection,
Select Cellular Line (GPRS) as the modem, and
Tap Next.
8 - 8
4. Enter the APN and tap Next.
5. Enter the username and password from the account and tap Finish.
6. On the Connections window, tap Manage existing connections. The connection you just created
should appear in the list on the modem tab.
8 - 9
7. Tap and hold on the connection and select Connect on the popup menu.
8. The network icon in the navigation bar indicates the GSM radio is attempting to connect .
9. When the connection is complete, the network icon changes to: .
10. You can now send data over GSM.
Ending the Data Connection
You need to end the data connection to use the phone. By default, the data connection will disconnect
after a certain amount of time passes without use. This period of time is determined by ISP.
To end the data connection manually, tap the network icon in the navigation bar and select
Disconnect on the popup bubble.
8 - 10
Roaming
You can select automatic or manual roaming. The Phone defaults to automatic roaming.
1. When an active SIM card is inserted in the terminal, tap Start > Settings > Personal tab > Phone
. The Phone Settings window appears.
2. Select the Network tab.
3. Under Network selection, select Automatic (the default selection) or Manual.
a. If you select Manual, the Phone searches for available networks.
b. The found networks appear.
c. Select a new network and tap OK. The Phone registers on the new network and the Network tabs
appears.
d.To switch to another network, tap the now active Select button and the process repeats.
4. To switch back to automatic roaming, select Automatic under Select networks and tap OK.
9 - 1
9
Working with the Bluetooth Radio
Enabling the Bluetooth Radio
You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 7-6).
1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager .
2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating.
3. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.
Now, the Bluetooth radio is transmitting a signal. Additional text in the Bluetooth section tells information
about the Bluetooth radio. “Visible” and “Not visible” indicates whether the Bluetooth radio is discoverable
or not discoverable by other Bluetooth devices.
Now, you can connect to other transmitting and discoverable Bluetooth devices (see page 9-2).
To make the terminal discoverable for other Bluetooth devices, you need to make the Bluetooth radio
discoverable (see page 9-8).
9 - 2
Connecting to Other Bluetooth Devices
You need to perform a device discovery and then select a discovered device and connect to it. Pairing
happens as part of the connection process.
1. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings.
OR
Tap Start > Settings > Connections tab > Bluetooth .
2. Tap Add new device. The terminal begins searching for discoverable Bluetooth devices.
3. Select a device in the list and tap Next.
9 - 3
4. You are prompted to enter a passcode.
If the device has a specific passcode, enter it in the Passcode field and tap Next.
If the device does not have a specific passcode, enter one in the Passcode field and tap Next.
The Bluetooth radio tries to connect with the device.
5. If you created a passcode, you will be prompted by the other device to enter the same passcode.
Enter the created passcode to establish a paired connection.
(If you entered a the passcode from the device, you shouldn’t have to do anything on the other
device.)
6. When the connection is complete, a list of matching and supported services on the device appears.
7. Select the services you want to use and tap Finish.
The services on the new devices have to be selected or else the pairing won’t include those
services, even though the devices are paired. If services are not selected, you will be continually re-
prompted for the passcode from the device.
9 - 4
8. The device appears in the list on the main window.
9. After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection.
Pairing and Trusted Devices
The terminal does support pairing. Pairing happens during general connection setup. Paired devices are
"trusted" devices. This means that there is unrestricted access to all services (including services that
require authorization and authentication).
A connection can exclude pairing. A device that is connected to the terminal but not paired with it is
considered an untrusted device. Content can still be passed to untrusted devices by requiring
authorization with each attempt (for example, with the initialization of a file exchange). The Beam File
method of file transfer can be used to pass a file as an untrusted device; see Transferring Files on page
9-7.
9 - 5
Types of Devices and Services
When you tap Add new device on the Devices tab, the Bluetooth radio scans for discoverable Bluetooth
devices in range, which are Bluetooth devices that have been made discoverable.
Device Types
Supported Services
Only the services that are mutually supported on both devices appear on the Partnership Settings
window.
The types of devices in the vicinity of
the radio appear in the list of
discovered devices.
9 - 6
Connecting to Bluetooth Printers
1. Make sure the Bluetooth printer is in range and set to be discoverable by other Bluetooth devices.
2. Look up the Bluetooth printer’s broadcasted ID.
3. Perform a device discovery (Tap Settings > Connections > Bluetooth > Add new device.)
4. Look for the Bluetooth printer’s broadcasted ID in the list of discovered devices.
5. Click on the Bluetooth printer’s ID and wait for the prompt to enter a Passcode.
6. Enter the Passcode and tap Next.
The passcode may default to either "1111" or "0000." If there is no default, consult the printer
literature for the number.
7. Select a printing-related service in the list of services.
8. Tap Finish to establish the connection on the terminal.
9. Complete any additional steps required by the printer.
Connecting to Bluetooth Headsets
1. Make sure the Bluetooth headset is in range and set to be discoverable by other Bluetooth devices.
2. Look up the headset’s broadcasted ID.
3. Perform a device discovery (Tap Settings > Connections > Bluetooth > Add new device.)
4. Look for the headset’s broadcasted ID in the list of discovered devices.
5. Click on the headset’s ID and wait for prompt to enter a passcode.
6. Enter the Passcode and tap Next.
The passcode may default to either "1111" or "0000." If there is no default, consult the printer
literature for the number.
7. Select Headset in the list of services.
8. Tap Finish to establish the connection on the terminal.
9. Complete any additional steps required by the headset.
9 - 7
Transferring Files
1. Tap Start > Programs > File Explorer.
2. Navigate to the file you want to transfer.
3. Tap and hold on the file and select Beam File on the popup menu.
4. The Bluetooth radio begins searching for devices.
5. Tap the device to begin sending the selected file.
6. While trying to connect, the selected device reads “Pending.”
7. When the file is being transferred, the selected device reads “Sending.”
When a Bluetooth device
is first found, it appears as
an Unknown device; the
icon indicates that the
device is a Bluetooth
device.
As data is retrieved, the
device IDs appear in the
list.
9 - 8
Making the Terminal Discoverable
By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by
other Bluetooth devices.
To make the terminal discoverable, tap the Mode tab.
Select Make this device visible to other devices and tap OK.
Selecting COM Ports
You can select COM ports 0-9. For more information, see 9900/9950/9951 COM Port Assignment Table
on page 7-12.
10 - 1
10
Working with GPS
Overview
The Dolphin 9900 terminal contains an integrated GPS module that allows location tracking of workers
and vehicles, providing better utilization of field assets. Optional mapping and navigation software
provides turn-by-turn driving directions and location information, allowing workers to arrive on time.
Note: The 9950 and 9951 are not available with GPS.
Assisted GPS Support
The operating system software does not inhibit nor explicitly support assisted GPS modes, which usually
requires installing a vendor-specific client on the terminal that communicates with the GPS module. This
client would then provide the almanac and/or ephemeris data for warm or hot start modes of operation,
allowing a lower time to first fix (TTFS). The Client must be configured on the terminal, active, and provide
the data to the GPS module through the standard COM port.
Powering the GPS Module
The GPS module powers on automatically when accessed by a software application and powers off
automatically when that software application closes. You cannot manually power on and off the GPS
module.
Communication Ports
There are two ways to access the GPS module: through the actual COM port (COM7) or the GPS
Intermediate Driver. The method you use depends on the software application you are using. If the
software application requires the actual COM Port, set the operating system to use COM7. If the software
application requires the GPS Intermediate Driver, set the operating system to use the GPS Intermediate
Driver.
Selecting the Port
1. Tap Start > Settings > System tab > External GPS.
2. In the GPS program port: drop-down list, select COM7 or GPD1 (the GPS Intermediate Driver) as
required by the application.
3. Tap OK to save.
10 - 2
COM7
COM Port 7 can be set to the following baud rates:
• 4 8 0 0
• 9600 (This is the default baud rate and recommended for optimal GPS functioning.)
• 1 9 2 0 0
• 3 8 4 0 0
Other baud rates are not possible. The baud rate selected on COM7 is the actual baud rate with which
the GPS will be communicating.
GPS Intermediate Driver
When the first user of GPD1 opens the port, the GPS Intermediate Driver in turn opens port COM7. The
GPS Intermediate Driver allows multiple applications to open GPD1, and the GPS data is broadcast to all
open ports.
When the GPSID driver is in use, the COM7 port is allocated to GPSID as READ|WRITE. (COM7 is still
available for access mode of 0.)
For more information about Microsoft’s GPS Intermediate Driver, follow this link: http://
msdn2.microsoft.com/en-us/library/ms850332.aspx
GPS Demo
The GPS Demo demonstrates the main functionality of the integrated GPS module. The GPS Demo uses
COM7.
To see the GPS Demo, tap Start > GPS Demo.
For complete information about how to operate the GPS Demo, refer to the Demos User’s Guide for
Windows Mobile 6.1, which is available for download from www.honeywellaidc.com.
11 - 1
11
Dolphin HomeBase Device
Overview
As the hub of your Dolphin system, the Dolphin HomeBase charging and communication cradle supports
both RS-232 and USB communications, which make it able to interface with the majority of PC-based
enterprise systems.
Charge Time
The base completes a full charge of the main battery pack installed in the terminal seated in the terminal
well in 4.5 hours. The base completes a full charge of the main battery pack in the Auxiliary Battery Well
(see page 11-2) in 4 hours.
Charging Process
The base also provides power to the intelligent battery charging system in all Dolphin terminals that
senses when a full charge has been achieved and switches to a trickle charge to maintain the full charge.
Communications
Reliable data communications at speeds of up to 115k baud can be transmitted by the base through the
RS-232 serial port. Using the full-speed USB port, the data transmission rate goes up to 12 Mbps.
These bases cannot be physically connected to each other - sometimes referred to as “daisy-chained” -
but can be networked together via a serial or USB hub.
Convenient Storage
The intelligent battery charging system makes this base a safe and convenient storage receptacle for your
Dolphin terminal.
Capacity
The base holds one terminal and features an auxiliary battery well behind the terminal well that can
charge a battery pack independently of the terminal well. This means that one base can charge two
battery packs: the one installed in the terminal and a spare.
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
!
!
11 - 2
Parts and Functions
Front Panel
Terminal Well
Place the terminal in this well to communicate with a host device, power the terminal, and
charge its battery pack. If the host device is a workstation that uses ActiveSync,
synchronization begins immediately.
While seated in the terminal well, the main battery installed in the terminal charges. The base
completely charges a battery pack installed in the terminal seated in this well in 4.5 hours.
Auxiliary Battery Well
See Auxiliary Battery Well on page 11-3.
DOCK LED
Turns solid green when the terminal is properly seated in the base.
AUX Battery LED
Indicates status of the battery charging in the auxiliary battery well; see Back Panel on page
11-3.
For information about charging a battery in the auxiliary battery well, see page 11-6.
This color means…
Orange The auxiliary battery is charging.
Green The auxiliary battery has completed charging and is ready for use.
Terminal Well
DOCK LED
Auxiliary Battery Well
AUX
Battery
LED
COMM LED
11 - 3
COMM LED
This is the communication LED. It indicates the status of data transfer between the Dolphin
terminal and the host device. The color of this LED differs if the base is using the serial or USB
port connection.
If using the serial port
If using the USB port
Back Panel
Auxiliary Battery Well
The base enables you to charge an additional Li-ion battery pack independently of the terminal
well in 4 hours. This feature ensures that you can always have a fully-charged battery for your
terminal. See Charging a Spare Battery in the Auxiliary Battery Well on page 11-6.
This color means…
Red Serial data is being sent from the host device to the base.
Green Serial data is being sent from the base to the host device.
Orange Serial data is being sent at high data rates.
This color means…
Green LED A USB Connection is established with the host workstation.
Auxiliary Battery Well
DC Power JackRS-232 PortUSB Port
11 - 4
USB Port
This USB Port is full-speed and 2.0 compliant. Using a USB cable, you can connect the base
to a peripheral device, such as a workstation or printer. When the terminal is seated in the
terminal well, it is connected to the peripheral device via the base. The USB port on the base
requires that you use ActiveSync 4.5 or higher.
RS-232 Port
Use the 9-pin, RS-232 cable from Honeywell to connect this port to a peripheral device for RS-
232 data communication. For more information, see Serial Connector on page 11-5.
DC Power Jack
Use the power cable from Honeywell that comes with the base to supply power to this power
jack. For more information, see Power on page 11-4.
Power
The terminal requires 9.5 Volts DC input for communications and battery charging; the power adapter on
the power cable converts the voltage from the power source to 9.5 volts DC. Only the power adapter
cable from Honeywell converts the voltage appropriately.
Honeywell recommends that you leave the base connected to its power source at all times, so that it is
always ready to use.
1. Connect the power cable to the DC jack on the rear panel of the base.
2. Connect the power cable to the power adapter.
3. Plug the power adapter cable into the power source. The base is now powered.
11 - 5
Serial Connector
The following diagram displays the pin diagram of the serial connector of the base.
Note: Signals referenced are for a DTE device. The base is at a right-angle to the printed circuit board (PCB). The
ninth pin has a ring indicator (RI).
11 - 6
Charging the Main Battery
The base powers the terminal and fully charges its main battery pack in 4.5
hours.
The base contains an intelligent battery charging system that protects the
battery from being damaged by overcharging. The unit senses when a
battery pack is fully charged and automatically switches to a trickle charge
that maintains the battery at full capacity. Therefore, terminals may be
stored in the base without damage to the terminals, battery packs, or
peripherals.
To check battery power, use the Power system setting; see Power on page
6-12.
For more information about Honeywell Li-ion batteries, see Batteries on
page 3-14.
To Power a Terminal and Charge its Main Battery
1. Install the battery pack in the terminal; see Install the Main Battery
Pack on page 2-1.
2. Connect the base to the power supply provided by Honeywell.
3. Slide the terminal into the terminal well until the Dock LED lights green
to indicate that the terminal is properly seated. The battery pack
begins charging.
Make sure the terminal is dry before placing it in the base. Do NOT
place a wet terminal in the base! Doing so may cause damage not covered by the warranty.
Charging a Spare Battery in the Auxiliary Battery Well
The auxiliary battery well located on the back of the base charges a spare battery independently of the
terminal well. The Aux Battery LED on the front panel indicates the status of the battery in this well.
Charge time is 4 hours; see Auxiliary Battery Well on page 11-3.
1. Insert the end of the battery without the locking tab into the bottom of the auxiliary well opening.
2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.
3. Use the AUX Battery LED to monitor charging progress.
DOCK
AUX BATTERY
COMM
!
11 - 7
Communication
USB
Dolphin terminals support USB communications out of the box.
The base also supports USB communications via the USB port located on the back. The base
acts as a USB device by interfacing the USB signals of the Dolphin terminal to the USB of the
host workstation. Using a standard USB cable, the base’s USB interface allows the Dolphin
terminal to communicate with a workstation or to be networked through a USB hub.
RS-232
The base supports RS-232 communications via the RS-232 Communications Port located on
the back of the device. This port enables the Dolphin terminal to communicate to a workstation,
modem, or any RS-232 device using a standard serial cable and communications software.
Note: There should only be one type of interface cable connected at a time, either USB or RS-232.
Requirements
• A base powered by a power cable and power adapter cable
• For RS-232 communications, a serial cable
• For USB communications, a USB cable
• ActiveSync v4.5 or above on the host workstation
• W i n d o w s ® 98 Second Edition*, Windows® Me, Windows® 2000, or Windows® XP on the host
workstation.
Note: This base does not support Windows
NT
®
when using a USB connection
because Windows
NT
does not
support USB
.
Windows® 98 second edition provides full USB support.
Connecting the Communication Cables
Note: You must be using ActiveSync 4.5 or higher.
1. Plug in the power supply and connect it to the back of the base.
2. Plug the USB or the RS-232 communication cable into the back of the base.
3. Connect the communication cable into the back of the workstation.
4. At this point, the hardware is installed and operating.
You may need to reboot your workstation to complete the installation process.
Establishing Communication
USB or RS-232 communication with the terminal is usually auto-detected and configured by ActiveSync
based on the communication cable. If you are using a USB cable to connect to the workstation,
ActiveSync will usually set up a USB connection. If you are using an RS-232 cable, ActiveSync will usually
set up an RS-232 connection.
For more details, see ActiveSync Communication on page 7-8.
Communicating with the Dolphin Terminal
To initiate communications between the Dolphin terminal and peripheral, complete these steps:
11 - 8
1. Insert the Dolphin terminal into the terminal well of the base.
• The DOCK LED illuminates green. If the DOCK LED does not illuminate, make sure that the terminal is
properly seated. You may need to remove and re-insert the terminal.
• The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does
not power on, verify that the Honeywell power supply is properly connected to the cradle and plugged into a
functioning outlet.
• If the base is connected to the workstation, the Dolphin terminal automatically opens ActiveSync to establish
a connection.
2. The base can now transfer data between the terminal and the host device. If communication does
not occur, check the port connections to ensure that the cradle is correctly configured.
Verifying Communication
You can verify that the USB driver is functioning by watching the COMM LED on the USB base. When
the COMM LED illuminates solid green, the base is communicating with the host device.
Verifying Data Transfer
The COMM LED flashes when data is being transferred via the base. For an RS-232 connection, the
COMM LED flashes red and green. For a USB connection, the COMM LED flashes green.
11 - 9
RS-232 Communications Cables
Connect the base to the host workstation or other device by plugging an RS-232 serial cable into the RS-
232 Communications Port on the rear of the base. The wiring of your cable depends on whether the other
device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE) device.
The Communication Port is configured as a DCE device. To communicate with a DCE device, use either
a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable. To communicate
with a DTE device such as a workstation, use a standard (or straight-through) RS-232 cable.
You can make your own cables by following the pin configuration in the chart below. To do so, you must
determine if your host RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE
device.
RS-232 Pin Configuration
Note: This base cannot be daisy-chained.
Base /Host Port
(DCE)
IBM AT DB9
(DTE)
IBM XT DB25
(DTE)
Modem DB25
(DCE)
Pin / Input Signal
2 / (RD) 23 2
3 / (TD) 32 3
5 / (SG) 57 7
4 / (DTR) 420 6
6 / (DSR) 6620
7 / (RTS) 74 5
8 / (CTS) 85 4
11 - 10
Mounting
Set the base on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure
to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal
while it is in the base.
When choosing a location, bear in mind that:
• the mounting location must allow users easy access to the Auxiliary Battery Well, and
• the serial and USB ports as well as the power jack face straight out of the rear panel, and you will most
likely want easy access to them in the future.
Installation Hardware
Screw: 3/16 in. dia x 5/8 in. long pan head screw
Washer: 1/2 in. OD x 7/32 in. ID x 3/64 in. thick
Nut: 3/16 in. dia
Desk Mounting
The DIN rail slot (7.5 X 35 mm) may be mounted on the bottom to allow for secure desk attachment of
the unit if desired.
Slide the DIN rail slot along the bottom panel.
Then, using the appropriate nuts and bolts, secure the DIN rail to the desk or flat surface.
Auxiliary Battery Well
Serial and USB port location (not in view)
DIN Rail (7.5 X 35 mm)
11 - 11
Wall Mounting
You can purchase a wall mount kit that contains
• a mounting bracket,
• t h r e e s c r e w s , a n d
• six washer/nut sets.
The back wedge of the mounting bracket contains an open slot for the power and communications cables.
There is an extra space between this slot and the rear panel of the base to allow easy access to the power
and communications ports. For more details on both ports, see Back Panel on page 11-3.
To Mount Using the Wall Mount Kit
1. Attach the mounting bracket to the wall using the Recommended Hardware (see page 11-11).
2. On the base, insert a screw into the round end of each screw slot on the bottom panel. Then, slide
each screw towards the narrow end of the slot until it snaps in place.
3. Use a washer/nut set on each of the three screws to secure the screw in the slot.
4. Place the base on the mounting bracket; match the holes up with the secured screws.
5. Use the remaining washer/nut sets on each of the three screws to secure the base to the mounting
bracket.
Recommended Hardware
If a metal or wood stud is present, drill a 3/32 in. pilot hole into the stud and use a #6 X 1 1/2 screw and
washer to attach the bracket to the wall.
For any of the screws positioned so that they are going directly into dry wall, use a sheet rock anchor/
screw set such as the one listed below.
For any of the screws attaching directly into concrete, drill the appropriately sized pilot hole into the
concrete and secure the bracket to the wall using concrete anchor screws such as those listed below.
Wall Recommended Anchors
Sheet Rock Buildex E-Z Anchor Stud Solver Medium Duty Drywall Anchor (Model #25216);
supports 50 lbs., screws included
Concrete Buildex TAPCON concrete anchors 3/16 in. X at least 1 in.
11 - 12
12 - 1
12
Dolphin Mobile Base Device
Overview
This charging and communication cradle is designed specifically for in-premise and in-transit data
collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and a power
cable to adapt it to your environment.
The serial connector supports RS-232 communication and power out to peripheral devices, such as
handheld scanners.
As the hub of your Dolphin mobile data collection system, the base performs three important functions:
charging, communications, and storage.
Charging
The base completes a full charge of the main battery pack in 4.5 hours. The base also provides power to
the intelligent battery charging system in all terminals that senses when a full charge has been achieved
and switches to a trickle charge to maintain the full charge.
Communications
The base transmits data to other devices at speeds of up to 115K baud via its RS-232 serial port.
Convenient Storage
Intelligent battery charging makes the base a safe and convenient storage receptacle for your Dolphin
terminal.
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
!
!
12 - 2
Front Panel
The following graphic features the base with a terminal inserted into the terminal well:
Terminal Well Place the terminal in this well. Once seated, the terminal can communicate with a host device and
its main battery pack begins charging.
Mounting Bracket
Used to mount the base to a fixed location.
DOCK LED Illuminates solid green when the Dolphin terminal is properly seated in the terminal well.
COMM LED Indicates the status of data transfer between the host device and the Dolphin terminal
Note: There is a separate version of this base that accommodates the integrated pistol-grip handle of the 9950
and 9951.
Color Indicates that…
Red Data is being sent from the host device to the base.
Green Data is being sent from the base to the host device.
Orange Data is being sent at high data rates.
DOCK
COMM
Terminal Well
COMM LED
Mounting
Bracket
DOCK LED
12 - 3
Bottom Panel
The power supply and RS-232 connectors are located on the bottom of the unit.
Power Supply Connector
Attach the power cable that came with the base to this connector. The base can be powered
by an external DC power source of between 11 VDC to 48 VDC.
To run on vehicle power, you can use the 12 VDC cable or 24 VDC cable option. The
appropriate cable comes with the kit you ordered. The 12 VDC cable can be used with a
cigarette lighter outlet. The 24 VDC, pigtail cable can be used to “hard-wire” into the vehicle
power bus.
Verify that the power source is always within the specified range and observe correct
input voltage polarity. An improper input voltage range (above the 48 VDC maximum) or
reverse polarity could damage the power conversion circuitry.
RS-232 Communications Port
Use a standard serial cable to connect the unit to a host device via RS-232; see Serial
Connector on page 12-8.
RS-232
Communications
Port
Power Supply
Connector
!
12 - 4
Powering the Dolphin Terminal
When seated in a base that is connected to the appropriate power source, the Dolphin terminal receives
the power to charge its main battery and run its internal circuitry. Keep the base plugged into the power
source so that the Dolphin terminal battery pack stays fully charged.
For more information about powering the base, see Power on page 12-6.
Charging the Dolphin Terminal
The base supplies charging power to the Dolphin terminal so that the terminal can monitor the charging
of its battery pack. This charging method protects the battery from being damaged by overcharging.
Therefore, the Dolphin terminal may be stored indefinitely in the base without damage to the terminal, the
battery pack, or the base.
1. Insert a battery pack into the terminal.
2. Slide the terminal, imager window up and the LCD visible, into the terminal well until it stops.
3. When the terminal is properly seated, the DOCK LED on the base illuminates solid green. The
terminal begins charging automatically.
12 - 5
Mounting
The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of
options for mounting the base. When selecting a location, keep in mind that the power supply and serial
connectors point straight out the bottom panel.
1. Loosen the turnscrew.
2. Insert the ball joint of the mounting bracket to the back of the bracket.
3. Insert the ball joint on the back of the base into the other side of the bracket.
4. Tighten the turnscrew to secure both ball joints.
5. Secure the mounting bracket to the appropriate location.
Back Panel
Latch
The latch sits on top of the spring arm assembly and holds the back of the terminal securely in
place. The 9950/9951 version of the base contains a special latch to accommodate the
integrated pistol-grip handle.
Locking Tabs
When positioned as shown in the above graphic, the locking tabs secure the spring arm
assembly, latch, and terminal in place. When seating a terminal, turn both arms up to allow the
spring arm to move as necessary while the terminal is being inserted. After the terminal is
seated, turn both arms toward the center to lock them.
Both locking tabs must be pointing up to insert or remove a terminal in the base.
Turnscrew
Power supply and RS-232
connectors (not in view) Mounting Bracket
Locking tabs
Ball Joint
Bracket
Latch
Spring Arm Assembly
Ball Joint
12 - 6
Spring Arm Assembly
The spring arm assembly is the column that connects the latch to the back of the base.
Ball Joints
There are two ball joints: one on the back of the base and one on the mounting bracket. Both
ball joints are inserted into the bracket and secured to mount the base.
Connectors
The power and RS-232 connectors are located on the bottom panel.
For more information, see Bottom Panel on page 12-3.
Brackets
Bracket
The bracket contains the turnscrew and two slots. Ball joints are inserted into each slot and
secured with the turnscrew.
Turnscrew
The turnscrew is located on the top of the bracket. Rotate the turnscrew to secure or loosen
the ball joint slots.
Mounting Bracket
The mounting bracket is what you attach to the mounting surface. It is comprised of a ball joint
and flat disk. The disk contains drill holes you use to secure the base to the mounting surface.
Power
Note: Honeywell recommends that you leave the base connected to its power source at all times.
The base is powered via the power connector on the bottom panel; see Bottom Panel on page 12-3. Both
the power and serial connectors are straight out, not at an angle. The base must be powered by a 12 to
48 volt DC source.
12 - 7
Establishing Communication
The RS-232 interface allows the terminal to communicate to a workstation, modem, or any standard RS-
232 device using a standard serial cable and communications software.
Requirements
You need the following equipment:
• A Mobile Base device powered by a power cable and power adapter cable
• The RS-232 communications cable
• ActiveSync v4.5 or above on the host workstation
• W i n d o w s ® 98 Second Edition*, Windows® Me, Windows® 2000, or Windows® XP on the host
workstation
Connecting the Communication Cables
Note: You must be using ActiveSync 4.5 or higher.
1. Plug in the power supply and connect it to the back of the base.
2. Plug the RS-232 communication cable into the back of the base.
3. Connect the communication cable into the back of the workstation.
4. At this point, the hardware is installed and operating.
You may need to reboot your workstation to complete the installation process.
Establishing ActiveSync Communication
The Dolphin terminal is usually auto-detected and configured by ActiveSync based on the communication
cable. If you are using an RS-232 cable, ActiveSync will usually set up an RS-232 connection.
For more details, see ActiveSync Communication on page 7-8.
Connecting the Cables
Connect the base to the host workstation or other device by plugging an RS-232 serial cable into the RS-
232 Communications Port on the bottom of the base. Plug the other end of the RS-232 serial cable into
the correct port on the host RS-232 device.
The wiring of your cable depends on whether the other device is set up as a Data Communications
Equipment (DCE) or Data Terminal Equipment (DTE) device.
The Communication Port is configured as a DCE device. To communicate with a DTE device such as a
workstation, use a standard (or straight-through) RS-232 cable. To communicate with a DCE device, use
either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable.
12 - 8
RS-232 Pin Configuration
Refer to this table if you want to make your own cables.
To do so, you must determine if your host RS-232 device is
• 9-pin or 25-pin and
• configured as a DCE or DTE device.
Serial Connector
The base connector is straight to the printed circuit board (PCB). The ninth pin sends 500mA at 5V power
out. This can power a peripheral device, such as a mobile printer, as long as that peripheral device can
accept 500mA at 5V.
Note: Signals referenced are for a DTE device.
Base/Host Port (DCE) IBM AT DB9
(DTE)
IBM XT DB25
(DTE)
Modem DB25
(DCE)
Pin / Input Signal
2 / (RD) 23 2
3 / (TD) 32 3
5 / (SG) 57 7
4 / (DTR) 420 6
6 / (DSR) 6620
7 / (RTS) 74 5
8 / (CTS) 85 4
Pin # Description
1 Internal Jumper to Pin 6
2TXD
3RXD
4DSR
5GND
6DTR
7CTS
8RTS
95VOLTOUT
13 - 1
13
Dolphin ChargeBase Device
Overview
This 4-slot charging cradle that can power 4 Dolphin terminals, and charge their main batteries in 4.5
hours.
Charging
The base powers to the intelligent battery charging system in all Dolphin terminals that senses when a
full charge has been achieved and switches to a trickle charge to maintain the full charge.
As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is
recommended for Li-ion batteries. The process monitors changes in temperature, current, and voltage.
Convenient Storage
Intelligent battery charging makes this base a safe and convenient storage receptacle for your Dolphin
terminal.
Capacity
The base can hold up to 4 Dolphin terminals. Each charging slot charges each terminal independently of
the other slots.
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
!
!
13 - 2
Parts and Functions
Front Panel
Terminal Wells
The base contains 4 terminals wells. Each well
• Holds and charges the main battery pack of one Dolphin terminal.
• Contains the companion to the I/O connector on the bottom panel of Dolphin terminals.
• Has two LEDs on the front: the Dock LED and the Charge LED.
Dock LED
Each terminal well displays a Dock LED on the front that lights solid green when a terminal is
properly seated, which means that the terminal and the base are connected.
Charge LEDs
Each terminal well displays a Charge LED on the front that lights green to indicate charging.
For details, see Charging Terminals on page 13-4.
Back Panel
Power Supply Connector
This connector receives input from the power adapter. Plug the power connector cable from
the power adapter into this connector. There is no ON/OFF switch on the back panel of the
base. The power switch is on the power adapter.
Charge
LED
Dock
LED
Terminal Wells
Power Supply Connector
13 - 3
Power Supply
The base includes a power supply that contains a power adapter to ensure the proper voltage. The power
adapter is plugged into standard AC/DC outlets.
Supplying Power
1. Be sure the power switch on the power adapter is in the OFF position.
2. Plug the power cord into the power adapter.
3. Plug the power connector cable into the power connector on the back panel of the base.
4. Plug the power cord into a standard wall outlet.
5. On the power adapter, turn the power switch to the ON position. The LEDs illuminate as the base
powers up.
6. The base is ready to begin charging terminals.
13 - 4
Inserting and Removing Terminals
1. To insert the terminal, hold the terminal with the bottom panel perpendicular to the base.
2. Slide the terminal into the well until the Dock LED lights solid green.
3. Charging begins immediately.
Note: To remove a terminal, grasp it firmly in your hand and lift it up and out of the terminal well. The LEDs for the
terminal well turn off.
Charging Terminals
The main battery of each terminal charges in 4.5 hours. The intelligent battery charging system
incorporated into all Dolphin terminals prevents overcharging, which means that Dolphin terminals may
be seated in the base indefinitely without damage to the terminals, battery packs, or the base.
1. Power the base; see Supplying Power on page 13-3.
2. Insert a terminal into a terminal well; see Inserting and Removing Terminals on page 13-4.
3. The Charge LED lights green to indicate that the terminal is powered and charging.
13 - 5
Mounting
This base should be mounted to a dry, stable surface. When choosing a location, always bear in mind that
• The mounting location must allow users easy access to the power connector.
• The base should be oriented so that users can easily read the labels.
Bottom Panel
The bottom panel offers two mounting options: insert a DIN Rail for desk mounting or use mounting
brackets with the available screw slots for wall mounting.
DIN Rail Slot
Screw Slots
Rubber Feet
13 - 6
Desk Mounting
The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting.
Installation Hardware
Screw: 3/16 in. dia x 5/8 in. long pan head screw
Washer: 1/2 in. OD x 7/32 in. ID x 3/64 in. thick
Nut: 3/16 in. dia
1. Slide the DIN Rail into the DIN Rail slot on the bottom panel.
2. Turn the base and DIN Rail right side up.
3. Secure the DIN Rail to a stable, flat horizontal surface.
13 - 7
Wall Mounting
You need to purchase two wall mount kits that each contain:
• a mounting bracket,
• t h r e e s c r e w s , a n d
• six washer/nut sets.
You need two kits so that you have two mounting brackets–one for each end of the device–and enough
screws (4) and washer/nut sets (8).
The mounting bracket contains an open slot between the back and bottom wedges to accommodate the
connector cables.
To Mount Using the Wall Mount Kit
1. Attach the mounting bracket to the wall using the Recommended Hardware (see page 13-7).
2. On each end of the base, insert a screw into the round end of each of the 4 screw slots on the
bottom panel. Then, slide each screw towards the narrow end of the slot until it snaps in place.
3. Use a washer/nut set on each of the 4 screws to secure the screw in the slot.
4. Place the base on the mounting bracket; match the holes up with the secured screws.
5. Use the remaining washer/nut sets on each of the 4 screws to secure the base to the mounting
bracket.
Recommended Hardware
If a metal or wood stud is present, drill a 3/32 in. pilot hole into the stud and use a #6 X 1 1/2 screw and
washer to attach the bracket to the wall.
For any of the screws positioned so that they are going directly into dry wall, use a sheet rock anchor/
screw set such as the one listed below.
For any of the screws attaching directly into concrete, drill the appropriately sized pilot hole into the
concrete and secure the bracket to the wall using concrete anchor screws such as those listed below.
Wall Recommended Anchors
Sheet Rock Buildex E-Z Anchor Stud Solver Medium Duty Drywall Anchor (Model #25216);
supports 50 lbs., screws included
Concrete Buildex TAPCON concrete anchors 3/16 in. X at least 1 in.
13 - 8
14 - 1
14
Dolphin QuadCharger Device
Overview
This 4-slot charging station provides intelligent battery management for the Li-ion battery packs used in
Dolphin terminals. The 4th slot features a battery analyzer that completely resets a battery, then displays
its remaining capacity.
Capacity
The charger holds 4 Li-ion batteries.
Charging Time
Charge time is 5 hours.
Charging Process
Each charging slot works independently of the other three. As battery packs charge, the charging circuitry
follows the two-step charging process (CC-CV) that is recommended for Li-ion batteries. The process
monitors changes in temperature, current, and voltage and resets the battery pack.
We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in
damage not covered by the warranty.
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell
peripherals, cables, or power adapters may cause damage not covered by the warranty.
!
!
14 - 2
Parts and Functions
Top Panel
Charging Slots
There are 4 charging slots. Each slot holds one Li-ion battery and charges it independently of
the other slots. When a battery is placed in each slot, it immediately begins charging.
Charge/Analyze Slot
This is the 4th slot and the only one that can be used to analyze a battery. When a battery is
placed in this slot, it begins charging just as it does in the other three slots. However, if you
press the ANALYZE button, it runs the battery in this slot through the complete Analyze cycle.
For more information, see Using the Battery Analyzer on page 14-5.
Battery Capacity Indicator LEDs
These LEDs give a readout of the remaining battery capacity after it has run through a
complete analyze cycle.
For more information, see Battery Capacity Indicator LEDs on page 14-2.
Analyze Button
Press this button to start an Analyze cycle; see Using the Battery Analyzer on page 14-5.
Status LEDs
A status LED is located above each of the 4 battery slots. The color of the LED indicates the
charge status of the batteries in its slot.
Color This color indicates that the battery in the slot…
Green Has completed its charge cycle and is ready for use.
Orange Is being charged at a maximum charge rate.
Red Encountered an error during the most recent charge cycle.
O
SLOT 4
BA
TTERY
CAP
ACITY
100%
0%
ANAL
YZE
CHARGE/ANAL
YZE
1
2
3
4
Charging Slots
Status LED
Charge/Analyze Slot
Battery
Capacity
LEDs
Analyze
Button
14 - 3
Back Panel
Power Switch
Toggle the power switch to turn the charger on and off.
Power Supply Connector
You attach the power supply to this connector. The universal power supply accepts input
voltages between 90-265 volts.
Supplying Power
The charger must be connected to a power source via the Honeywell power adapter cable so that voltage
is adjusted appropriately.
1. Locate the AC power adapter cable and plug it into the power source.
2. Connect the power cable to the power adapter.
3. Connect the power cable to the supply connector on the back of the charger.
4. Press the power switch to the ON position.
The power LED illuminates green, and the charger performs a self-diagnostic test that lasts
approximately five seconds.
1
2
3
4
Swc
O
CHARGE/ANALYZE
0%
ALYZE
LOT 4
TTERY
PACITY
0%
Power Supply Connector
Power Switch
Status LED
14 - 4
Inserting and Removing Battery Packs
To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging
pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot
illuminates orange when the battery has been properly inserted.
To remove a battery pack, push the locking tab down and pull the battery out from the charging slot with
a hinging motion.
Recommendations for Storing Batteries
To maintain top performance from batteries, follow these storage guidelines:
• Avoid storing batteries outside of the specified temperature range of -4 to 104° F (-20 to 40°C) or in
extremely high humidity.
• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.
Charging Batteries
For best results, battery packs should be at room temperature before recharging them; temperature has
a marked effect on charging. The recommended temperature range is 50° to 95° F (10° to 35° C).
1. Set up the charger.
2. Power the charger
3. Insert batteries into the appropriate slots.
The Status LED for each slot turns orange to indicate that the battery has begun a charge cycle.
4. When the Status LED turns green, the battery in the slot has completed charging.
14 - 5
Using the Battery Analyzer
Purpose
Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time.
Location
The battery analyzer is located in the 4th slot - named the Charge/Analyze slot - of the ChargeBase. Only
a battery placed in this slot can be run through an Analyze cycle. This slot contains Battery Capacity LEDs
along the right side.
Analyze Cycle
The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the
ANALYZE button is pressed. In an Analyze cycle, batteries are completely discharged, then
recharged to capacity. The length of time it takes for a battery to complete the Analyze cycle
varies depending on the initial state of the battery’s charge. Minimum time is 8 hours, maximum
time is 12 hours.
Battery Capacity LEDs
The Battery Capacity LEDs are located along the right side of the Charge/Analyze slot. Each
LED equates to 10% battery capacity. These LEDs display the capacity of the battery at the end
of the Analyze cycle. Battery capacity is displayed as a percentage of measured capacity/rated
capacity.
Status LED
The Charge/Analyze slot also contains a standard status LED in the upper, left corner of the slot. When
this slot is used for regular charging, this LED operates in the usual manner; see Status LEDs on page
14-2.
When this slot is being used to analyze a battery, the Status LED functions as follows:
To Analyze a Battery
1. Insert the battery into the Charge/Analyze slot (the 4th).
2. Press the ANALYZE button. The Status LED flashes orange to indicate that the analyzing cycle has
begun.
The charger is accumulating battery pack information during the entire Analyze cycle. Do NOT remove the
battery until the cycle has been completed.
3. Upon completion of the Analyze cycle, the Status LED lights solid green, and the Battery Capacity
Indicator LEDs display the battery’s capacity.
You can verify a battery’s capacity by installing the battery in a terminal and checking the power; see
Power on page 6-12.
Status LED color Indicates that the battery in the slot…
Solid Green Has completed the Analyze cycle.
Flashing Orange Is being analyzed.
Solid Red Encountered an error during the Analyze cycle.
!
14 - 6
Mounting
The charger should be on a dry, stable surface and can be mounted on a flat, horizontal surface such as
a desktop or workbench, or a flat, vertical surface such as a wall.
When choosing a location, always bear in mind that
• the mounting location must allow users easy access to power switch and power connector.
• the charger should be oriented so that users can easily insert and remove battery packs and read the
labels, especially for the Battery Analyzer.
Installation Hardware
The DIN rail slot (7.5 X 35 mm) on the bottom panel to enables secure mounting to a desk or a wall.
Screw: 3/16 in. dia x 5/8 in. long pan head screw
Washer: 1/2 in. OD x 7/32 in. ID x 3/64 in. thick
Nut: 3/16 in. dia
Desk Mounting
Slide the DIN rail slot into the bottom panel.
Then, using the appropriate nuts and bolts listed above, secure the DIN rail to the desk or wall.
14 - 7
Wall Mounting
Use the appropriate nuts and bolts listed above to secure the DIN rail to a wall.
14 - 8
Troubleshooting
If you encounter problems with your QuadCharger device, refer to chart below for possible solutions. If
problems persist, please contact Honeywell Technical Support.
Problem Issue
The Status LED does not come on when I
insert a battery pack.
Check the power connections; make sure the POWER switch is
ON and the battery pack is properly seated.
The Status LED lights red during charging. Try to charge the battery in one of the other charging slots. If
the red Status LED comes on again, then the problem is
associated with the battery pack. If the red status stays with the
charging slot, the problem is associated with the charging
circuitry.
The Status LED lights red and stays on
without a battery in the charging slot.
An error occurred during the self-diagnostic test for that
particular charging pocket. Call Honeywell Product Service and
request an RMA.
For additional warranty and return information, see Customer
Support on page 15-1.
15 - 1
15
Customer Support
Product Service and Repair
Honeywell International Inc. provides service for all its products through service centers throughout the
world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a
Return Material Authorization number (RMA #) before returning the product.
North America
Telephone: (800) 782-4263
E-mail: hsmnaservice@honeywell.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
Fax: (239) 263-9689
E-mail: laservice@honeywell.com
Brazil
Telephone: +55 (21) 3535-9100
Fax: +55 (21) 3535-9105
E-mail: brservice@honeywell.com
Mexico
Telephone: +52 (55) 5203-2100
Fax: +52 (55) 5531-3672
E-mail: mxservice@honeywell.com
Europe, Middle East, and Africa
Telephone: +31 (0) 40 2901 633
Fax: +31 (0) 40 2901 631
E-mail: euroservice@honeywell.com
Hong Kong
Telephone: +852-29536436
Fax: +851-2511-3557
E-mail: apservice@honeywell.com
Singapore
Telephone: +65-6842-7155
Fax: +65-6842-7166
E-mail: apservice@honeywell.com
China
Telephone: +86 800 828 2803
Fax: +86-512-6762-2560
E-mail: apservice@honeywell.com
Japan
Telephone: +81-3-3839-8511
Fax: +81-3-3839-8519
E-mail: apservice@honeywell.com
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at www.honeywellaidc.com.
15 - 2
For ongoing and future product quality improvement initiatives, 9900s, 9950s, and 9951s comes equipped
with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future
statistical reliability analysis as well as ongoing quality, repair and service purposes.
Technical Assistance
If you need assistance installing or troubleshooting your device, please call your distributor or the nearest
technical support office:
North America/Canada
Telephone: (800) 782-4263
E-mail: hsmnasupport@honeywell.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
E-mail: hsmlasupport@honeywell.com
Brazil
Telephone: +55 (21) 3535-9100
Fax: +55 (21) 3535-9105
E-mail: brsuporte@honeywell.com
Mexico
Telephone: (803) 835-8000
E-mail: hsmlasupport@honeywell.com
Europe, Middle East, and Africa
Telephone: +31 (0) 40 7999 393
Fax: +31 (0) 40 2425 672
E-mail: hsmeurosupport@honeywell.com
Hong Kong
Telephone: +852-29536436
Fax: +851-2511-3557
E-mail: aptechsupport@honeywell.com
Singapore
Telephone: +65-6842-7155
Fax: +65-6842-7166
E-mail: aptechsupport@honeywell.com
China
Telephone: +86 800 828 2803
Fax: +86-512-6762-2560
E-mail: aptechsupport@honeywell.com
Japan
Telephone: +81-3-3839-8511
Fax: +81-3-3839-8519
E-mail: aptechsupport@honeywell.com
Online Technical Assistance
You can also access technical assistance online at www.honeywellaidc.com.
15 - 3
Limited Warranty
Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects
in materials and workmanship and to conform to HII’s published specifications applicable to the products
purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly
installed or used; (ii) damaged by accident or negligence, including failure to follow the proper
maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration
by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface
connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the
specified operating parameters, or (E) repair or service of the product by anyone other than HII or its
authorized representatives.
This warranty shall extend from the time of shipment for the duration published by HII for the product at
the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s
expense) during the Warranty Period to HII factory or authorized service center for inspection. No product
will be accepted by HII without a Return Materials Authorization, which may be obtained by contacting
HII. In the event that the product is returned to HII or its authorized service center within the Warranty
Period and HII determines to its satisfaction that the product is defective due to defects in materials or
workmanship, HII, at its sole option, will either repair or replace the product without charge, except for
return shipping to HII.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING
WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR
IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS
LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR
REFURBISHED PARTS. IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HII ARISING IN
CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES
FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE
ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL
REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
All provisions of this Limited Warranty are separate and severable, which means that if any provision is
held invalid and unenforceable, such determination shall not affect the validity of enforceability of the
other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage
not covered by this warranty. This includes but is not limited to: cables, power supplies, cradles, and
docking stations. HII extends these warranties only to the first end-users of the products. These
warranties are non-transferable.
The limited duration of the warranty for Dolphins 9900, 9950, and 9951 is as follows:
• The duration of the limited warranty for terminals with an integrated imager is two years.
• The duration of the limited warranty for touch screens is one year.
• The duration of the limited warranty for the Dolphin HomeBase device, Dolphin QuadCharger device,
Dolphin Mobile Base, Dolphin ChargeBase device, Dolphin Net Base device, and Mobile Charger is
one year.
• The duration of the limited warranty for batteries is one year.
Use of any battery from a source other than Honeywell may result in damage not covered by the
warranty. Batteries returned to Honeywell International Inc. in a reduced state may or not be replaced
under this warranty. Battery life will be greatly increased when following the battery instructions in this
user’s guide.
15 - 4
How to Extend Your Warranty
Honeywell International Inc. offers a variety of service plans on our hardware products. These
agreements offer continued coverage for your equipment after the initial warranty expires. For more
information, contact your Sales Representative, Customer Account Representative, or Product Service
Marketing Manager from Honeywell International Inc., or your Authorized Reseller.
™
Honeywell
700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208
99-UG Rev (f)
10/09