Hoover BH70900 Vacuum Cleaner User Manual

Hoover, Inc. Vacuum Cleaner

User Manual

BH70970
1TABLE OF CONTENTSWhat’s in the Box...............................................................4Getting to Know Rogue™..........................................................5Technology.............................................................7The Hoover Home App ...........................................................8SmartWall™ Technology.....................................................10Scheduling............................................................11Operating Rogue™ .............................................................13Charging .............................................................13Cleaning .............................................................15Maintaining Rogue™............................................................16Emptying the Dirt Cup .....................................................16Brush Roll and Side Brush Maintenance ...........................................17Cleaning the Sensors and Wheels ..............................................18Troubleshooting...............................................................19Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Important Safety Instructions .....................................................21
2WHAT’S IN THE BOXI’m Rogue™, of course I come with accessories.Rogue™ Robot Vacuum My Base (Docking Station) 2 Side Brushes* Cleaning Tool*Accessories vary per model.
3GETTING TO KNOW ROGUE™Dirt Cup and FilterSend Rogue™ Back to Base (Dock)ON/OFF SwitchRogue's CoverRogue™ Control CenterRobart® Technology Navigation SensorsCharging SensorsWheelsSide BrushSide BrushStart/Stop CleaningTop View Top Open ViewBottom ViewCliff SensorsBrush RollBattery
4GETTING TO KNOW ROGUE™Rogue™ Control CenterThese icons are located on my lid and will light up when active.This blue Wi-Fi symbol will light up when you are connected to Wi-Fi through the Hoover Home App. If it’s not lit, I’m not connected.To set up a connection, turn to page 8.This battery symbol lets you know my battery status. If you don’t see it lit up, I have enough battery life. When it starts blinking, I’m going to head back to my base to recharge.When you see this symbol, it means my dirt cup is full. Please make sure to empty it so I can continue cleaning. The light will disappear once you empty the dirt cup and press the . When you see this symbol flashing, I’m in trouble. It might be as simple as something stuck in my brush roll or it could be an internal error.Turn to page 19 for some common errors I might encounter and how you can help me.Wi-Fi Connectivity Battery Dirt Cup Full Error
5GETTING TO KNOW ROGUE™Voice ControlI’ve got a pretty good relationship with Amazon Alexa* and Google Home Assistant*. If you own an Amazon Alexa product or a Google Home Assistant, you can use them to communicate with me. Download the skill set in the Amazon Alexa or Google Home App.Robart® Technology with Memory NavigationI utilize a high-tech laser to map and navigate your home because I'm highly intelligent. I will also remember your home's floor plan so you can customize how I clean (See SmartWall™ Technology on page 10).SmartWall™ TechnologyThrough the Hoover Home App, you can designate rooms and areas as off limits but I don’t know why you would want to. *Amazon Alexa and Google Home Assistant sold separately.NOTE: The Hoover Home App is required to interact with Amazon Alexa and Google Home Assistant. Be on the look out for new skills/commands coming soon.Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its afliates.Google Home is a trademark of Google Inc.The ROBART logo is a registered trademark of Robart GmbH.
6• Utilize SmartWall™ Technology to create barriers and boundaries• Connect to your Amazon Alexa* or Google Home Assistant* products• View your floor plan and see where I’ve cleaned• Allow you to easily create a schedule by day, time and roomTHE HOOVER HOME APPWhy download my App?Make sure your device’s Wi-Fi and Bluetooth are ON.NOTE: I only work on 2.4GHz networks so make sure you aren’t on a 5GHz. Most routers will broadcast both so just switch on over to the 2.4GHz.21Open the Hoover Home App and create an account.3Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a ser vice mark of Apple Inc., registered in the U.S. and other countries.Google Play and Google Play logo are trademarks of Google Inc.Download the Hoover Home App• Start, stop and control me right from your device• Receive push notifications directly from me, so I can keep you updated on all missions• Access support materials if I’m in trouble• Stay up-to-date on the latest firmware to ensure I’m operating at my bestThe Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TTI Floorcare NA is under license. Other trademarks and trade names are those of their respective owners.”
7THE HOOVER HOME APPAfter you create your account, press “Add Device”.Swipe until you reach ROBOT VACUUMS, then press “Select”. Scroll until you find your model and then follow the guided on screen set up.4 5 6
8THE HOOVER HOME APP: SMARTWALL™ TECHNOLOGY I understand you might not want me in certain areas or rooms, so use SmartWall™ Technology in the Hoover Home App to create boundaries and barriers that I won’t cross.If you have not downloaded the Hoover Home App, please go to page 8 for instructions on how to get connected. Before attempting to use SmartWall™ Technology, please allow Rogue™ to complete the Recon Mode to explore its surroundings and map your floor plan.• Mark entire rooms as off-limits.• Mark areas within rooms as off-limits (I want to avoid the dog bowl just as much as you do).Why use SmartWall™ Technology?Visit Hoover.com for a SmartWall™ Technology tutorial.
9THE HOOVER HOME APP: SCHEDULINGWant to plan my cleaning missions ahead of time? You can schedule me by day, time and room in the Hoover Home App.If you have not downloaded the Hoover Home App, please go to page 8 for instructions on how to get connected. In order to schedule by room, you must have a floor plan established and zones created. Please let Rogue™ run its Recon Mode to map your floor plan before attempting to schedule by room.Select the time and day and press SAVE. If you would like to repeat scheduled cleaning, toggle from SINGLE to WEEKLY and press SAVE.To create a schedule, press the ADD button. Open the Hoover Home App and select the schedule icon.1 2 3
10THE HOOVER HOME APP: SCHEDULINGTo edit or delete a scheduled cleaning, press the EDIT button. To schedule by room, press the Advanced schedule option and follow the instructions on the screen. 4 5
11OPERATING ROGUE™: CHARGINGTo power me ON, open my lid and flip the power switch.I only need about 3 hours to fully charge (impressive, right?). When I’m ready to go, my charging light will stop flashing.Find a good spot for my base. I would prefer to have 4 ft. on each side. Plug in the AC adaptor to the side of the dock and into a wall outlet.1 24To make sure I’m charged and ready to clean, manually place me on my base. I’ll flash my charging light and give a beep to let you know I’m aligned correctly. 3NOTE: I arrive with limited battery life (traveling can be exhausting). To get the most out of my first clean, I recommend charging me for approximately 3 hours.TIP: I perform best if my base is set up on hard floor.Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.If the device is not in use for an extended period, charge the battery fully and store it in a cool and dry place to protect the battery from any potential damage.Do not use outdoors or on wet surfaces.! IMPORTANT !
12OPERATING ROGUE™: CHARGINGIf I didn’t complete my cleaning mission before my battery ran out, no worries! Once I am charged, I will automatically go back out to where I left off to finish cleaning.After I complete cleaning missions, I will automatically make my way back to the base to recharge.5 6
13OPERATING ROGUE™: CLEANING When you’re ready to send me on a cleaning mission, press the button. I’ll beep and start up to let you know I’ve accepted the mission.If you want me to take a break or pause mid-cleaning, press the button again. If you want me to terminate the cleaning mission completely, press my button and I’ll start traveling back to my base. NOTE: For hands-free control, download the Hoover Home App to control Rogue™ from anywhere.FIRST CLEANING MISSIONDuring my first mission, I will go into Recon Mode and explore my new surroundings. Once I’m done with my Recon and mapping, I’ll head back to my base. Download the Hoover Home App to see your floor plan or press to send me out on a mission to clean your mapped home.
14MAINTAINING ROGUE™: EMPTYING THE DIRT CUPLift the lid upwards and remove all the dirt inside. I would prefer you did this after every cleaning mission.After you've emptied the dirt cup and cleaned the filter, reinsert into Rogue™ and firmly snap into place.Lift my lid and push the button in the center to access my dirt cup (the dirt cup is that square container filled with all the dirt, dust and pet hair I just picked up for you).1 24My filter is attached to the inside of the dirt cup, this should be cleaned too. You can pull the tabs on the side of the filter to remove - the filter is rinsable to ensure extended filter life.NOTE: Please ensure the filter is completely dry before reinserting into Rogue™. 3To purchase additional filters, visit Hoover.com or Hoover.ca
15MAINTAINING ROGUE™: CLEANING/CHANGING THE SIDE BRUSHESMAINTAINING ROGUE™: CLEANING/CHANGING THE BRUSH ROLLTo change my side brushes, use a Philips head screwdriver to unscrew the screw in the middle of my side brush. Be careful it’s small and easy to lose.Remove any dirt, dust and pet hair from my side brush with the cleaning tool provided.21Press the two blue tabs to remove my brush roll cover.Lift out my brush roll to clean it or replace it.1 2Replace the cover by snapping it back into place.3To purchase additional side brushes, visit Hoover.com or Hoover.caTo purchase additional filters, visit Hoover.com or Hoover.ca
16MAINTAINING ROGUE™: CLEANING THE WHEELSMAINTAINING ROGUE™: CLEANING THE SENSORSClean my wheels regularly to remove any dirt, dust and pet hair by using the cleaning tool I came with. Please do this so I can move effectively on my cleaning missions.1Use a clean, dry cloth to clean my sensors. This ensures I continue to run smoothly by being able to see.1
17The Problem The Cause The ActionError - Cliff Sensor Cliff sensor is covered with dirt. Rogue™ is stuck at a drop-off.See page 18 for instructions on cleaning the sensors. Move Rogue™ to another location.Error - Main brush Brush roll is stuck or not spinning properly. Clean the brush roll of any dirt, lint or hair. See page 14 for instructions.Error - Suction motor There is something blocking the suction path. Remove brush roll and dirt cup (see pages 13 & 14 for instructions) and remove any obstructions.Error - Critically low battery Battery is too low and unable to return to docking station to recharge. Manually place Rogue™ on the docking station to charge. See page 10 for instructions.Error - Wheel stuck Wheel is stuck or not spinning properly. Clean the wheels of any dirt, lint or hair. See page 18 for instructions.Error - No Dust bin Dirt cup is not installed or is installed incorrectly. See page 16 for instructions.Error - Unit picked up Rogue™ is lifted off the ground or the wheel is elevated excessively. Place unit back on the ground properly.Error - Side brush stuck Side brush is stuck or not spinning properly. Clean the side brush off of any dirt, lint or hair. See page 14 for instructions.Error - Electrical disconnection Internal software connection was lost. Factory reset. See page 20 for instructions.Error - Firmware update failure Connection was lost. Ensure stable Wi-Fi connection and redownload the rmware from the Hoover Home App.Error - Wi-Fi chip failure Can’t establish a connection. Ensure Wi-Fi router is broadcasting 2.4Ghz (not 5Ghz).Error - Robot stuck error Rogue™ is stuck. Manually move Rogue™.Error - Bumper error Something is obstructing the bumper. Remove any obstruction in the bumper.TROUBLESHOOTINGAm I causing trouble?Visit Hoover.com for FAQs and additional troubleshooting.MAINTAINING ROGUE™: CLEANING THE WHEELSMAINTAINING ROGUE™: CLEANING THE SENSORS
18FACTORY RESETSometimes I might just need a hard reset. If nothing on the last page works to solve my issues, follow these instructions to reset. Be warned, this is a factory reset so it will erase everything!• Press button and hold for 10 seconds.• All indicator lights will shut off for 1-2 seconds.• Rogue™ will then reboot and all indicator lights will illuminate.
19IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID. WARNING: TO REDUCE THE RISK OF FIRE,ELECTRIC SHOCK, DAMAGE OR INJURY:• Use appliances only with specifically designated battery packs.• Use of any other battery packs may create a risk of injury and fire.• When battery pack is not in use, keep it away from other metal objects,like paper clips, coins, keys, nails, screws or other small metal objects,that can make a connection from one terminal to another. Shorting the• battery terminals together may cause burns or a fire.• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion. Thetemperature of 130°C can be replaced by the temperature of 265°F.• Follow all charging instructions and do not charge the battery pack orappliance outside of the temperature range specified in the instructions.• Charging improperly or at temperatures outside of the specified range maydamage the battery and increase the risk of fire.• Have servicing performed by a qualified repair person using only identicalreplacement parts. This will ensure that the safety of the product is maintained.• Do not modify or attempt to repair the appliance or the battery pack (asapplicable) except as indicated in the instructions for use and care.• Fully assemble before operating.• The charger is for indoor use only. • Do not allow to be used as a toy. Not intended for use by children age 12and under. Close supervision is necessary when used near children. Toavoid injury or damage, keep children away from product, and do not allowchildren to place fingers or other objects into any openings. • Use only as described in this manual. Use only Hoover® recommendedattachments and products.• Do not use charger with damaged cord or plug. If appliance or charger is notworking as it should, has been dropped, damaged, left outdoors, or droppedinto water, take it to a service center prior to continuing use.• Do not pull or carry charger by cord, use cord as a handle, close a door oncord, or pull cord around sharp edges or corners. Do not place product oncord. Do not run appliance over cord. Keep cord away from heated surfaces.• Do not unplug charger by pulling on cord. To unplug charger, grasp the plug,not the cord.FACTORY RESET
20• Do not handle charger including charger plug and charger terminals, orappliance with wet hands.• Do not put any object into openings. Do not use with any opening blocked; keepfree of dust, lint, hair, and anything that may reduce air flow.• Keep hair, loose clothing, fingers, and all parts of body away from openingsand moving parts.• Do not place cleaner on stairs or furniture, as it may result in injuryor damage.• Do not use to pick up flammable or combustible liquids, such as gasoline, orfine wood shavings, or use in areas where they may be present.• Do not pick up anything that is burning or smoking, such as cigarettes,matches, or hot ashes.• Do not use without Dirt Cup and Filters in place.• Turn power switch off before removing or installing brush roll.• Do not incinerate the charger, battery, or appliance even if it is severelydamaged. The batteries can explode in a fire.• This product includes rechargeable Lithium Ion batteries. Do not exposebatteries to high temperatures, as they may catch fire and/or explode. Do notdispose of battery in a fire or trash compactor. See battery disposal section fordirections.• Do not attempt to disassemble battery.• Leaks from battery cells can occur under extreme conditions. If any liquid getson the skin wash quickly with soap and water. If any liquid gets into the eyes,do not rub eyes, immediately flush them with clean water continuously for aminimum of 15 minutes. Seek medical attention immediately.• Use only the charger (part #440011974) supplied by Hoover® to recharge.• Do not touch or insert objects into battery pack or charger terminals.• Do not attempt to short circuit the battery or charger terminals.• Place the cords from other appliances out of the area to be cleaned.• Do not operate the vacuum in a room where an infant or child is sleeping.• Do not operate the vacuum in an area where there are lit candles or fragileobjects on the floor to be cleaned.• Do not operate the vacuum in a room that has lit candles on furniture that thevacuum may accidentally hit or bump into.• Do not allow children to sit on vacuum.WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THECHARGER HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FULLY FIT IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.WARNING: This product contains chemicals known to the Stateof California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.
21• Avoid picking up hard, sharp objects with this product, as they may cause damage.• Store appropriately indoors in a dry place. Do not expose machine to freezingtemperatures. This product includes rechargeable Lithium Ion Batteries. Do not exposebatteries to high temperatures, as they may catch re and/or explode.• With brush roll on, do not allow cleaner to sit in one location for an extended period oftime, as damage to oor can result.BEFORE USEWARNING: Ensure that no children or pets are in the room or have access tothe room to be cleaned to avoid risk of injury.CAUTION: To avoid risk of damage, put away fragile objects, loose cords andsmall objects that could topple over.• To avoid damage to the oor, put away any pointed or sharp objects that could getunder the robot and scratch the oor surface.• Your robot is designed to take up small quantities of dirt and does not replace anupright vacuum cleaner. Use Rogue™ regularly to help reduce your weekly vacuuming time.• Rogue™ cleans hard oor and low pile carpet. It is not recommended for use on highpile carpet.• Dark colored carpets or objects may trigger Rogue’s™ sensors, so it may not vacuumon or around them.ROBOT BATTERY DISPOSAL• To preserve natural resources please recycle or dispose ofexpired battery pack properly. This product contains Lithium Ion Battery must be disposed of properly. Local, state, or federal law may prohibit disposal of Lithium Ion batteries in ordinary trash.• Consult your local waste authority for information regardingavailable recycling and/or disposal options. For disposal information, call The Rechargeable Recycling Corporation at 1-800-3-BATTERY. WARNING: Upon removal of cover battery pack terminals with heavyduty adhesive tape. Do not attempt to destroy or disassemble battery pack or remove any of it’s components. Lithium Ion Batteries must be recycled or disposed of properly. Also, never touch both terminals with metal objects or vacuum parts as short circuit may result. Keep vacuum parts away from children. Failure to comply with these warnings could result in re and/or serious injury.
22SERVICE & WARRANTY BATTERY SERVICE INFORMATIONANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVECall 1-877-897-2050 USA & Canada In the event that further assistance is required, visit an authorized service center. Find one nearest you by visiting our website at www.hoover.com. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number and manufacturing code for the vacuum appears on the bottom and/or back of the product, and on the back of the battery and charger.)LIMITED ONE YEAR WARRANTY (DOMESTIC USE)WHAT THIS WARRANTY COVERS: When used and maintained in normal household use and in accordance with the Owner’s Guide, your Hoover® product and battery are warranted against original defects in material and workmanship for a full year. During the Warranty Period, Hoover® will provide labor and parts, at no cost to you, to correct any such defect in your products.HOW TO MAKE A WARRANTY CLAIM: If this product is not as warranted, take or send the product to a Hoover® Authorized Warranty Service Dealer along with proof of purchase. If the batteries are not as warranted, either take or send the batteries along with proof of purchase to a Hoover® authorized dealer or contact Hoover® Services at 1-877-897-2050. For an automated referral to authorized service outlets in the U.S.A., phone 1-877-897-2050 or visit Hoover® online at www.hoover.com.WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover belts, lters and brush rolls, use of the product in a commercial operation (such as maid, janitorial and equipment rental services), improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchase and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way. Please call Hoover® Services, 1-877-897-2050, on how to ship this product. This warranty does not apply to products purchased outside the United States, including its territories and possessions, a U.S. Military Exchange and Canada.OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned. This warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement of batteries or parts or repair performed under this warranty.THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED IN NO EVENT WILL HOOVER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specic rights; you may also have others that vary from state to state.
23DECLARATION OF CONFORMITYThis device complies with Part 15 of the FCC Rules / Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful inteference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.MPE REMINDINGTo satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generated uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocated the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment. Such modifications or change could void the user’s authority to operate the equipment.Le présentappareilestconforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitationestautorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareildoit accepter tout brouillageradioélectriquesubi, mêmesi le brouillageest susceptible d'encompromettre le fonctionnement.

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