Hp 700 Fax Users Manual

HP Fax 700/750 - (English) User Guide bpu00004

FAX-700 bpu00004

2015-01-05

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User's Guide

HP Fax 700/750

Contents
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Browse to the fax you
want to change or review

'ENTER' selects fax
03:(21:00) 1 814 335 ->

Select the fax

Cancel fax? Yes/No
03:(21:00) 1 814 335 ->

Choose Yes to cancel, or
No to review or change

Change the time to
send, or press Enter to
keep it
Choose Yes to remove
numbers, or No to keep
them
Choose Yes to add
numbers, or No to finish

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To Display

Press Stop to cancel

Cancel fax? Yes/No
03:(21:00) 1 814 335 ->
Enter time to send
24Hr Clk [09:00] 21:00

Delete 1st nbr?
1 814 3357
Add 4th nbr?

Y/N
Y/N

Sending and Receiving by Polling
Polling allows you to make documents available for others to retrieve by calling your
fax machine if their fax has polling capability. It also allows you to call another fax
machine that is set up for polling and retrieve documents if the other fax machine
doesn't require a password or security code.
For example, you may have a document that you want to make available to a group
of people whenever they need it. You can set up the document to be polled and it
can be retrieved by anyone calling your machine. You can also set up a document to
be polled one time only.
You can set up your fax to:

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Allow your fax machine to be polled by another
Receive from another fax machine by polling

Allowing another to poll your fax machine
Do This

Using These Buttons

Display the Menu

Menu Options (1-9)
1:Scan & Send

Browse to
8: Polling

Menu Options (1-9)
8:Polling

Choose
8: Polling

Polling (1-2)
1:Being Polled

Choose
1: Being Polled

Being Polled (1-3)
1:Off

Browse to
2: One Time Only

Being Polled (1-3)
2:One Time Only

Choose 2: One Time Only
if you want the fax sent
just once

Send from
Memory/in tray

Choose to store the fax,
or leave it in the in tray
OR

Send from
Memory/in tray

Browse to 3: Until Turned Off
if you want the fax sent more
than once

Being Polled (1-3)
3:Until Turned Off

Load the document,
face down

Document ready

Press Start/Copy

Storing document

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To Display

Press Stop to cancel

Receive from another fax machine by polling
Do This

Using These Buttons

Press Menu

Browse to
8: Polling
Choose 8: Polling

Browse to
2: Polling

Choose 2: Polling

Dial a number,
manually,
One-Touch, or
Auto Dial

To Display
Menu Options (1-9)
1:Scan & Send
Menu Options (1-9)
8:Polling
Polling (1-2)
1:Being polled
Polling (1-2)
2:Polling

Dial Number

Dialing

Press Stop to cancel

Note
Your HP FAX-700/750 allows you to poll another fax machine, if that machine
doesn't require a password or security code.

Viewing and Printing Reports
Do This

To Display

Press Report/Space

Print Report (1-4)
1:Last Transaction

Choose the report you want:
1: Last Transaction
2: Last 32 Transactions
3: Auto Dial Directory
4: Settings

Send OK Pages=XX
Print Report? Yes/No

When you choose Last
Transaction, read the
display. Choose Yes to
print a copy.

Send OK Pages=XX
Print Report? Yes/No

Using These Buttons

Press Stop to leave the menus

View and Print a report for the last transaction sent
When you choose Print Report Last Tranaction, the following report is generated:
LAST TRANSACTION REPORT FOR HP FAX-700 SERIES
FAX NAME:
FAX NUMBER:

VERSION: 01.0
DATE:
TIME:

DATE TIME REMOTE FAX NAME AND NUMBER

DURATION PG RESULT

DIAGNOSTIC

S=FAX SENT
O=POLLED OUT(FAX SENT)

TO PRINT THIS REPORT AUTOMATICALLY, SELECT AUTOMATIC REPORTS IN THE SETTINGS
MENU. TO PRINT MANUALLY, PRESS THE REPORT/SPACE BUTTON, THEN PRESS ENTER.

When errors occur, refer to "Interpreting error codes" for an explanation of these
codes.
Topics of Interest
Interpreting error codes, 67

Print a report for the last 32 transactions
When you choose Last 32 Transactions from the reports menu, the following report
is generated:
32 TRANSACTION REPORT FOR HP FAX-700 SERIES VERSION: 01.00
FAX NAME:
FAX NUMBER:
DATE TIME

DATE:
TIME:
REMOTE FAX NAME AND NUMBER

DURATION PG RESULT DIAGNOSTIC

S=FAX SENT
R=FAX RECEIVED
I=POLL IN(FAX RECEIVED)
O=POLLED OUT(FAX SENT)

Your HP FAX-700/750 transaction report can contain up to 32 records. When the
number of transactions exceeds 32 between printing reports, the first entries are
deleted as new transactions take place. You may want to print this report frequently
if you require records of transactions.
When errors occur, refer to "Interpreting error codes" for an explanation of these
codes.
Topics of Interest
Interpreting error codes, 67

Print a list of Auto Dial and One-Touch numbers
When you choose Auto Dial Directory from the reports menu, the following reports
are generated:
AUTO DIAL DIRECTORY FOR HP FAX 700 SERIES VERSION: 01.00
FAX NAME:
FAX NUMBER:
AUTO DIAL NO. NAME

DATE:
TIME:
NUMBER

NO. OF AUTO DIAL NUMBERS ASSIGNED =

GROUP LIST DIRECTORY FOR HP FAX-700 SERIES VERSION:01.00
FAX NAME:
FAX NUMBER:
GROUP
AUTO DIAL NO. NAME

DATE:
TIME:

NUMBER

The Auto Dial Directory lists all One-Touch and Auto Dial numbers in numeric
order. It includes a directory of all Group Lists.

The One-Touch dialing overlay report is printed so that you can cut it out and place
it under the plastic cover on the front panel.
One-Touch DIALING OVERLAY FOR HP FAX-700 SERIES VERSION 01.00
FAX NAME:
DATE:
FAX NUMBER:
TIME:

CUT ALONG DASHED LINES
AND PLACE UNDER
One-Touch DIALING
OVERLAY

Print a report of the settings controlling your Fax
When you choose Settings from the reports menu, the report reproduced on the next
page is generated.
All of the settings are listed with the options available. The current and standard, or
factory settings, are shown to the right of each setting. To change any of the settings
that control your HP FAX-700/750, see Customizing Your HP FAX-700/750.
Topics of Interest
Customizing Your HP FAX-700/750, 54

SETTINGS REPORT FOR HP FAX-700 SERIES
VERSION: 01.00
FAX NAME:
DATE:
FAX NUMBER:
TIME:
SETTING
DESCRIPTION
SELECTION
CURRENT STANDARD
NUMBER
SETTING SETTING
01
DATE & TIME
(SEE HEADING ABOVE)
02
FAX NUMBER & NAME
(SEE HEADING ABOVE)
03
FAX RESOLUTION
(1:STANDARD
2:FINE)
1
1
04
CONTRAST
(1:LIGHT 2:NORMAL 3:DARK)
1
2
05
PHOTO QUALITY
(1:QUALITY 2:ECONOMY)
1
1
06
DIALING METHOD
(1:PULSE 2:TONE)
2
2
07
RECEPTION MODE
(1:ANSWER MANUALLY 2:FAX ONLY2
2
3:AUTO FAX/PHONE 4:AUTO FAX/ANS MACH)
NUMBER OF RINGS
(FAX ONLY MODE)
1
1
NUMBER OF RINGS
(FAX/ANS MACH MODE)
4
4
SILENT DETECT
(1:YES
2:NO)
1
2
08
DISTINCTIVE RING
(1:SET
2:NOT SET)
1
2
09
REMOTE RECEPTION
(1:ENABLE 2:DISABLE)
2
2
REMOTE RECEPTION SEQUENCE
123
123
10
RECEIVE TO MEMORY
(1:NEVER 2:IF PRINTER ERROR)
2
2
11
ERROR CORRECTION
(1:YES
2:NO)
1
1
12
AUTOMATIC REPORTS
(1:OFF
2:ON
3
3
3:ERRORS)
13
HEADER LOCATION
(1:INSIDE FAX AREA 2:OUTSIDE FAX AREA)
2
2
14
PAPER SIZE
(1:A4(METRIC)
2:LETTER(U.S.) 2
2
3:LEGAL(U.S.))
15
PRINT REDUCTION
FAX REDUCTION
(1:AUTOMATIC
2:FIXED)
1
1
(70%
100% FIXED MODE ONLY) 94
94
COPY REDUCTION
(70%
100%)
100
100
16
VOLUME ADJUSTMENTS
RING VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
MONITOR VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
KEY VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
17
AUTOMATIC REDIAL
(1:YES
2:NO)
1
1
NUMBER OF TRIES
(1
15)
5
5

The Automatic Power Failure Report
If a power failure happens while documents are stored in memory, the following
report is automatically printed when power is restored:

POWER FAILURE REPORT FOR HP FAX-700 SERIES
FAX NAME:
FAX NUMBER:

VERSION: 01.00
DATE:
TIME:

POWER FAILURE OCCURRED
FROM:
11-JAN-94 19:32'51
TO:
11-JAN-94 19:33'55
DOCUMENTS IN MEMORY ARE LOST!
TOTAL NUMBER OF FAXES NOT SENT:
TOTAL NUMBER OF RECEIVED FAXES LOST:
FAXES NOT SENT:
ITEM REMOTE FAX NAME AND NUMBER

ACTIVITY STATUS PAGES

Using the Telephone with the
HP FAX-750
Placing and Answering Calls
To get a dial tone, lift the handset from the base. To answer a call, press START. To
hang up, either replace the handset on the base, or press the switchook.
Controlling Ringer Volume
The RINGER switch allows you to turn the telephone ringer off, or to set it to high
or low ringer volume.
Redialing
The last number dialed is always stored for redialing. To dial the same number
again, lift the handset and press REDIAL. You can redial numbers up to 32 digits
long. To remove a number from redial, hang up and dial any digit except 0.
Changing to Tone Dialing During a Call
If you have pulse (rotary) telephone service, you can temporarily change from pulse
to tone dialing during a call by setting the DIAL switch to Tone. This is useful if
you need to send tone signals for use with telephone banking or long distance
services.
Turning off the handset microphone
Holding down the MUTE button during a telephone call turns off the handset
microphone. When you hold down the MUTE button, you will still be able to hear
the other person, but anything you say will not be heard. When you release the
button, your caller will again be able to hear your voice.

Using One-Touch Dialing
You can store three telephone numbers, each up to 16 digits, for One-Touch dialing.
To store a number, press PROG, enter the number, then press the One-Touch key
M1, M2, or M3, to save the number. To dial a stored number, press the One-Touch
key. To change a previously stored number, follow the steps above, The new
number replaces the old one. When you store numbers, it's a good idea to write the
number, or name, on the directory card located under the handset. Remove the
plastic cover and write on the paper directory. If you need to store a number that is
more than 16 digits, you can use two One-Touch keys. To dial, press the first key,
then after the dialing stops, press the second key. You can also combine One-Touch
and manual dialing. Store the first 16 digits of long numbers. Then, after dialing the
stored digits, dial the other digits manually.

Set ringer volume

Set Dialing for Tone or Pulse
Dial stored One-Touch numbers

Redial the last number

Turn off the handset microphone

Store One-Touch numbers

EK 39

Customizing Your HP FAX-700/750
Your HP FAX-700/750 is shipped with settings that conform to the most common
forms of usage. You can customize your fax by making changes in the menus to
reflect how your phone system and office are set up.
To access the settings, press the Menu button, then enter 6 and press Enter. Now
use the up arrow and down arrow
buttons to scroll to the setting you want to
change.
Some of the settings are discussed in other parts of this guide, and may have been
changed as part of setting up, or other tasks. To print the settings report and
review the current settings, choose 2: Print Report from the Main Menu. Then
choose 4: Settings from the Print Report Menu. A sample of the Settings Report, is
shown on the following page.
See the Menu Options foldout at the front of this guide to review the settings
available to you. See Using Buttons and Keys to review how HP LearnFAST allows
you to use more than one button or key to move around in menus. If you need
step-by-step instructions to access the menu, review Setting the dialing method on
page 16.

This sample Settings Report shows how your HP FAX-700/750 was set up when shipped
from the factory. To print your settings report choose 2: Print Report from the Main
Menu, then choose 4: Settings from the Print Report Menu.

SETTINGS REPORT FOR HP FAX-700 SERIES
VERSION:01.00
FAX NAME:
DATE:
FAX NUMBER:
TIME:
SETTING
DESCRIPTION
SELECTION
CURRENT STANDARD
NUMBER
SETTING SETTING
01
DATE & TIME
(SEE HEADING ABOVE)
02
FAX NUMBER & NAME
(SEE HEADING ABOVE)
03
FAX RESOLUTION
(1:STANDARD
2:FINE)
1
1
04
CONTRAST
(1:LIGHT 2:NORMAL 3:DARK)
1
2
05
PHOTO QUALITY
(1:QUALITY 2:ECONOMY)
1
1
06
DIALING METHOD
(1:PULSE 2:TONE)
2
2
07
RECEPTION MODE
(1:ANSWER MANUALLY 2:FAX ONLY2
2
3:AUTO FAX/PHONE 4:AUTO FAX/ANS MACH)
NUMBER OF RINGS
(FAX ONLY MODE)
1
1
NUMBER OF RINGS
(FAX/ANS MACH MODE)
4
4
SILENT DETECT
(1:YES
2:NO)
1
2
08
DISTINCTIVE RING
(1:SET
2:NOT SET)
1
2
09
REMOTE RECEPTION
(1:ENABLE 2:DISABLE)
2
2
REMOTE RECEPTION SEQUENCE
123
123
10
RECEIVE TO MEMORY
(1:NEVER 2:IF PRINTER ERROR)
2
2
11
ERROR CORRECTION
(1:YES
2:NO)
1
1
12
AUTOMATIC REPORTS
(1:OFF
2:ON
3
3
3:ERRORS)
13
HEADER LOCATION
(1:INSIDE FAX AREA 2:OUTSIDE FAX AREA)
2
2
14
PAPER SIZE
(1:A4(METRIC)
2:LETTER(U.S.) 2
2
3:LEGAL(U.S.))
15
PRINT REDUCTION
FAX REDUCTION
(1:AUTOMATIC
2:FIXED)
1
1
(70%
100% FIXED MODE ONLY) 94
94
COPY REDUCTION
(70%
100%)
100
100
16
VOLUME ADJUSTMENTS
RING VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
MONITOR VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
KEY VOLUME
(1:OFF
2:SOFT 3:MEDIUM
4:LOUD)
2
2
17
AUTOMATIC REDIAL
(1:YES
2:NO)
1
1
NUMBER OF TRIES
(1
15)
5
5

Settings for your telephone system

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Dialing Method
Select the Dialing Method provided by your telephone system. Select Pulse if
you have a pulse or rotary system, or Tone if you change to a Tone, or touch
system.
Reception Mode
Select the reception that matches the devices you have connected to your fax.
See Managing incoming calls for a description of reception modes.
Distinctive Ring
Some telephone systems allow multiple phone numbers on a single line. In these
systems, each number is assigned a distinctive ring. If your telephone system is
set up with a distinctive ring, select Enable, then place a call to your fax machine
from another phone. If a call is received before you call your fax machine, set
distinctive ring to Disable, and start over.
Remote Reception
Select Enable when there is an extension phone in the circuit, not connected
directly to the fax machine. Remote Reception allows the fax machine to answer
when your reception code is dialed from any phone in the circuit, including the
calling phone. The default reception code is 123. You can change the code
when you enable remote reception,

Settings for your office

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Date & Time
The Date and Time are printed on each fax you send, and on reports.
Fax Number & Name
The Fax Number and Name you enter are printed on each fax you send, and on
reports.
Fax Resolution
The factory default for Fax Resolution is Standard. You can select Fine if this is
the resolution you usually use. To change the resolution for a single fax, use the
Resolution button on the front panel. Copies are automatically made at fine
resolution.
Contrast
The factory default for Contrast is Normal. You can select Light or Dark as the
normal setting. Single faxes and copies can be changed by pressing the Contrast
button. See Controlling How Faxes and Copies Look for more information.
Photo Quality
The factory default for Photo Quality is Quality. You can select Economy to
reduce the time it takes to send photographs.
Receive to Memory
The factory default for Receive to Memory is If Printer Error. If an error occurs,
incoming faxes are received to memory and printed when the error is corrected.
You can select Never if you don't want your fax machine to answer when there is
an error condition.
Error Correction
The factory default for Error Correction is Yes. If an error occurs while a fax is
transmitting, that portion of the fax is automatically retransmitted. You can
select No if you want to turn off automatic retransmissions.
Automatic Reports
The factory default for Auto Report is Error. A report is printed whenever an
error occurs during fax transmission. You can change this setting to turn off
automatic reports, or print reports of faxes sent successfully and unsuccessfully.

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Header Location
The factory default for Header Location is Outside Fax Area. The name and
number you enter for this fax are printed at the top of each fax you send. You
can change the location for the header to Inside Fax Area.
Paper Size
The factory default for Paper Size is Letter (U.S.). Change this to Legal (U.S.),
or A4 (Metric), when you change the paper loaded for faxes and copies.
The dimensions for these sizes are:
Letter (U.S.) . 8.5 in by 11 in
Legal (U.S.) . 8.5 in by 14 in
A4 (Metric) . . 210 mm by 297 mm
Print Reduction
The factory default for Fax Reduction is Automatic. All incoming faxes are
automatically reduced for best fit on one sheet of paper. If the fax can not fit on
one sheet, it is automatically printed on two sheets. You can change Fax Print
Reduction to Fixed and set the reduction percentage within the range of 70% to
100%. The factory default is 94%. For example, if you want to receive faxes
that are the same size as the original document, set Fax Reduction to Fixed, and
set the reduction percentage to 100%.
The factory default for Copy Reduction is 100%. You can change Copy
Reduction to a reduction percentage within the range of 70% to 100%.
Adjust Volume
The factory default for volume is Soft. You can adjust Ring Volume, Monitor
Volume (the monitor allows you to hear dialing and transmission) and Key
Volume. Each can be set to Off, Soft, Medium, or Loud.
Automatic Redial
The factory default for Automatic Redial is Yes. When the line you are trying to
reach is busy, the fax automatically redials. You can set the number of times
that the fax attempts redials within the range of one to 15. If you don't want to
redial automatically, set Automatic Redial to Off.
Reset to Defaults
You can return all settings to the factory default. Use this option in the settings
menu when you want to clear all of the settings made in your fax and reset them
to the factory defaults. One-Touch and Auto Dial numbers are not reset.

Taking Care of Your
HP FAX-700/750

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This information suggests solutions to common problems. If your
HP FAX-700/750 is not operating properly and these suggestions do not solve
your problem, try using one of the following support services to obtain
assistance.
For information by fax, call HP FIRST at (800) 333-1917.
HP FIRST provides 24-hour toll-free technical information to you by fax.
To speak with someone for technical assistance within the
hardware warranty of your printer, call the HP Customer
Support Center at (208) 323-2551.
If your HP FAX-700/750 is out of warranty, you have two options: you can call
(900) 551-1500 (a charge will be assessed) or you can call
(800) 999-1148 using your VISA or MasterCard.

Changing the paper separator
If documents continually feed more than one page at a time, you may need to
change the paper separator. Follow these instructions to change the paper
separator.

Open the front panel

Paper Separator Assembly

Notch
Pry the paper separator assembly out at the
notch using your fingers, a coin, or a small
screwdriver. Install a new paper separator by
pressing it firmly into place. Then close the
front panel firmly, until both top corners snap
into place.

Cleaning the scanner window glass
When transmitted faxes or copies have lines or spots on them, follow these
instructions to clean the scanner window glass and scanner plate.

Lift the front panel to open it

Scanning Glass

Scanner
Plate

Use a lint-free cloth moistened with water to
clean the scanner window glass. Then close
the front panel until both top corners snap into
place.

Clearing document and paper jams

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To clear a document jam:
Lift the front panel and remove the jammed document. Then close the cover.
Caution: be sure to press both sides of the cover until it snaps closed.
Note: If a document jam happens while you are storing to memory,
press Stop on the front panel to clear memory, then start over.

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To clear a paper jam: Lift and remove the
paper delivery tray. Do not attempt to clear
paper from the print cartridge area.

Remove the jammed paper. Then slide
the tray back in until it stops.

Loading multipage documents to prevent jams
When "Reload Document" is displayed, you may have to follow this
procedure if your document contains many pages.

Hold the document by the top and bottom
edges. Bend it upwards to fan the bottom
edges.

Load the document so that the pages are
fanned as they feed into the in tray.

Understanding display messages
The messages in the following alphabetical list are displayed when problems occur.
The meaning of the message is further defined in the Meaning column. The steps you
should follow to correct the problem are in the Remedy column.
See Avoiding Problems for hints and tips on how to best use your HP FAX.

Message

Meaning

Remedy

Call for service

Your HP FAX requires service.

Contact the HP Customer Support Center.
The Customer Support Center is open
Weekdays 7am to 6 pm. Wednesdays to 4 pm
MST. The phone number is:

. . . . . . . com time out
. . . . . . . mechanical error
. . . . . . . service station err
Clear document jam

(208) 323-2551
The document you are sending,
or copying, is jammed.

Open the front cover and remove the
document. Be sure that the cover is fully
closed, then try again.
See Also
Clearing document and paper jams, 62

Clear paper jam

The paper loaded in your HP
FAX is jammed.

Remove the paper tray and take out the
jammed paper. Check the paper supply to be
sure that the correct size is selected, then try
again. Faxes received while paper is jammed
are received to memory and printed when the
paper jam is cleared.
See Also
Clearing document and paper jams, 62

Close top cover

The top cover is not completely
closed.

Close the top cover.

Message

Meaning

Remedy

Load paper

There is no paper loaded, or the
paper needs to be straightened
and reloaded.

Slide the paper tray out, load paper, set the
paper guide to the left for letter or legal size
paper, or to the right for A4 size paper. Slide
the paper tray closed, then try again. Faxes
received while paper is out are received to
memory and printed when paper is loaded.
See Also
Loading paper, 4

Nothing stored,
see Setting Up in guide

The backup battery is
discharged. Settings made are
lost.

Reenter at least the date and time, number and
name, and dialing method. All other settings
are now at factory default. Reset them if you
need to make changes. Be sure to leave your
HP FAX turned on for at least 12 hours to
recharge the backup battery and save your
settings.
See Also
Setting up Your HP FAX-700/750, 11

Receive error FAX
may be incomplete

An error occurred while
receiving a fax. If some pages
were received, they may not be
complete.

Check your fax carefully to be sure that it is
complete. You may want to contact the
sender and ask that he or she send it again.

Reload document

The document did not feed
correctly.

Remove the document, check to see that it
isn't wrinkled or stapled, then reload it. If the
document has many pages, hold it by the top
and bottom edges. Bend it upwards to fan the
bottom edges, then reload it.
See Also
Loading multipage documents to prevent
jams, 63

Reload paper

The paper did not feed correctly
from the paper tray.

Remove the paper, check to see that it isn't
wrinkled, then reload it. If there are only a
few pages, remove them, then add paper.
Load only about 100 pages at a time. Faxes
received while paper does not feed are
received to memory and printed when paper is
reloaded.

Message

Meaning

Remedy

Replace ink cartridge

The print cartridge is out of ink,
or ink is not flowing from the
cartridge.

First, check to see that all pieces of tape are
removed from the print cartridge.
If the print cartridge is empty, install a new
cartridge. If the cartridge is not empty, it
could be that it needs cleaning. Use a
lint-free cloth moistened with water to gently
clean the contacts on the cartridge and the
cartridge cradle. Reinstall the print cartridge.
Faxes received while out of ink are received
to memory and printed when ink is available.
See Also
Installing the print cartridge, 5

Reseat or load
ink cartridge

The print cartridge is missing, or
not seated correctly in the
cartridge cradle.

Open the top cover and install a print
cartridge if there is none. If there is a
cartridge, remove it and reinstall it (press
firmly until the cartridge snaps into place).
Faxes received while out of ink are received
to memory and printed when ink is available.
See Also
Installing the print cartridge, 5

Send error FAX
may be incomplete

An error occurred while sending
a fax. If some pages were sent,
they may not be complete.

Check your fax carefully to be sure that it is
complete. If it is a critical fax, you may want
to send it again.

Interpreting error codes
When errors occur while you are sending or receiving faxes, an error message is
included on the Last Transaction and Last 32 Transaction reports. The RESULT
column of the report contains the word ERROR and an error code is printed to
the right of the message. These codes report the following error conditions. If
you resend a fax that reported an error, watch the front panel display for
messages. For help on messages, see "Understanding display messages".

Code numbers

Condition

Remedy

030 through 031

Document misfeed

421 through 425

Sending error while dialing.

The document did not feed correctly. Try
resending.
Check for a dial tone, then try resending.

441, 442,
444 through 483 and
531 through 567

Sending error.

This may be the result of a bad connec`
tion. Try resending.

501 through 506,
508 through 516 and
571 through 582

Receiving error.

This may be the result of a bad connec`
tion. If you received this fax, be sure to
check it for completeness. You may want
to ask the sender to resend the fax.

591, 594 and 595

Stop button was pressed while
receiving a fax.
Stop button was pressed while
sending a fax.
Reception memory full, reception
stopped.

Ask the sender to resend the fax.

592, 593
507

You may want to resend the fax.
A fax exceeded the memory or cannot
print. If you received this fax, be sure to
check it for completeness. You may want
to ask the sender to resend the fax.

Avoiding Problems
The following hints and tips will help you avoid problems when you use your
HP FAX-700/750.

Problem

Hints and Tips

Fax and Copy Problems
Copies are missing information.

If your copies aren't complete, adjust the print reduction setting. The
factory default for copy reduction is 100%. You can change this to a
reduction percentage within the range of 70% to 100%.

Document jam.

If you are having problems with documents jamming, check to see that the
front cover is completely closed. Open the cover, then press down on both
sides until it snaps into place.
Use a document carrier for small or irregularly shaped documents such as
newspaper clippings, small photographs, postcards, etc. When you use a
document carrier, load only one at a time. (Document carriers are available
at most office supply stores.)

Faxes or copies have lines or
spots.

Open the front panel and check to see that the scanner window glass and
the white strip above it are clean. If cleaning is needed, use a lint-free
cloth moistened with water. Do not use liquid cleaners or air pressure to
clean the scanner window.
See Also
Cleaning the scanner window glass, 61

Faxes or copies are not straight,
or are misplaced on the page.

Be sure that the front panel is completely closed. Open the cover, then
press down until it snaps into place. Check the document guides in the in
tray to see that they match the document.

Paper jam.

Be sure to use papers within the 16-24 pound range.
When you add paper to the paper tray, always remove the paper that is
loaded, add new paper to the stack and tap it gently on a flat surface to
square the edges.
Always set the paper size lever when loading paper.
Be sure to close the top cover before adding paper to the paper tray.

Problem

Hints and Tips

Telephone and Answering Machine Problems
There is no dial tone, I'm unable Be sure that the fax and telephone lines are connected correctly. The fax
to dial out.
LINE must connect to the telephone wall jack. Telephones and answering
The fax rings, but doesn't receive machines must connect to a connection marked TEL on the fax machine.
faxes.
A connected telephone rings
even when I've set the fax ring
volume to off.

Be sure that the handset or telephone ring volume is set to off.

The telephone connected to the
fax is answered and the call is a
fax call.

Press Start/Copy on the front panel to receive the fax. Then hang up the
telephone.

An extension telephone not
connected to the fax is answered
and the call is a fax call.

Enter your remote reception code, then hang up the telephone. The factory
default code is 123.

Answering machine and voice
calls are interrupted by the fax
machine.

If silent detect is set to on, try setting Silent Detect to off. But, since some
older fax machines don't send a tone that identifies them as fax
transmissions, when Silent Detect is set to off, you may not be able to
receive faxes from these machines.

Faxes are not received properly.

If you have call services like call waiting, call forwarding, or rollover lines,
faxes received can be corrupted. These services are not supported with your
HP FAX-700/750.

Faxes are recorded on the
telephone answering machine.

When the telephone answering machine is not connected directly to your
HP FAX-700/750, callers must enter your remote reception code and then
send the fax. You could record an answering machine message that explains
this. Be sure that remote reception is set to Enable in the settings menu.

Faxes are recorded on a telephone If the telephone answering machine is connected directly to your fax, be
answering machine connected
sure that you have followed the instructions in Managing Incoming Calls.
directly to the fax.
The telephone answering
machine answers, but the fax
machine doesn't receive faxes.

It's possible that the answering machine is set to too many rings to answer,
or that your answering machine message is too long. The ring time (six
seconds per ring in the U.S.) plus the message time cannot exceed 60
seconds. Set the number of rings lower (both on the answering machine and
the fax), or record a shorter message. Some fax machines call for only 25 to
30 seconds before disconnecting. Try recording several seconds of silence at
the start of your answering machine message. This will give your fax a
chance to answer.

Replacement part numbers
In tray extender
C3530-43056
One-Touch overlay
C3530-85010
Top cover assembly
C3530-63051

Print cartridge 51626A
ek 8

HP FAX-750 telephone
C3781-60001
Paper separator
C3530-62913

ek-22

Paper delivery tray
C3530-62351

For ordering information, see page 73

HP FAX-700/750 specifications

Paper Type

Plain paper

Paper Sizes

Letter, legal, A4

Print Technology

Inkjet

Paper Tray Capacity
Document Feeder Capacity

100 pages
20 pages (20-lb paper)

Maximum Resolution

Send
203 X 196 dpi
Receive 203 X 196 dpi
Copy 203 X 300 dpi

Halftone levels

Transmission Speed*

9 seconds per page

Memory*

256 KB (12 pages)

Auto Dialing

50 auto dial numbers (10 One-Touch, 40 Auto Dial)

Group Dialing

Yes (up to 5 groups)

Warranty

1 year overnight HP Express Exchange

Maximum Power Consumption

Approximately 45 watts

Environmental Ranges

Operating Temperature
Relative Humidity

59 - 95 degrees F
20 - 80%

*Based on the standard CCITT/ITU Test Chart #1 at standard resolution. More complicated pages or higher
resolution will take longer and use more memory.

Identifying and Solving Problems
At Hewlett-Packard, we do everything we can to make sure that you'll never have to read this page. But if you do
have a problem, just follow the steps in the problem solving process, and you'll soon be faxing again.
First Year Warranty Programs
HP guarantees the operation of HP FAX facsimiles during the first year of ownership. HP will either replace or
repair any HP FAX facsimile that fails under normal use during the warranty period.
HP Express Exchange
HP will deliver a remanufactured replacement unit to you and arrange for the return of your non-working unit to
HP.
Standard Return
HP will repair your original unit and return it to you.
HP Extended Warranties
Extended warranties may be obtained by calling HP, or by purchasing the SupportPack (part number H5465A)
from your dealer within 30 days of your FAX purchase.
Problem Solving Process
1. Review the troubleshooting chapter in the User's Guide.
The fastest way to solve problems is to take the corrective steps outlined in troubleshooting.
2. Make sure you are operating your HP fax machine in the correct environment.
HP fax products are not supported with roll-over phone systems, voicemail, or other advanced features
provided by your phone company.
3. Gather some basic information before you call.
If you suspect that your HP fax machine will have to be returned or exchanged, be sure to have the following
information readily available before you contact HP or your dealer:
: Product name and serial number
: Description of failure
: Purchase date and proof of purchase
: A valid credit card or purchase order number (required for HP's Express Exchange)
4. Call your dealer or the HP Customer Support Center.
If you can't resolve the problem after reviewing the troubleshooting chapter, you can contact either your dealer
or the HP Customer Support Center for further assistance.
An HP Customer Support representative will guide you through the following process to quickly determine and
solve any problems you may have:
: Setup and Operation Problems
: Remote Diagnostics
: Arranging Repair

Whom to call if you're in the United States:
The following Customer Resource table provides the Hewlett-Packard organizations to call for various types of
product support.
Organization

Telephone Number

Support Provided

Hours of Operation

Local Support

(800) 243-9816

Help in locating nearest HP
authorized dealer

24 hours per day
7 days per week

HP Audio Tips

(800) 333-1917

Pre-recorded help messages
for common questions and
information on other HP
customer resources

24 hours per day
7 days per week

(800) 333-1917
(Must call using a
Group 3 fax machine)

Detailed product support
information on common
software applications and
troubleshooting tips

24 hours per day
7 days per week

(24-hour automated
support service)
HP FIRST Fax
(24-hour automated
support service)

(all sent by facsimile)
HP Download
Service

(208) 344-1691

Electronic download of HP
product information,
troubleshooting hints and
updated HP printer driver
information

24 hours per day
7 days per week

(800) 524-3388

Interactive dialog with
worldwide HP customer
community for the exchange
of information

24 hours per day
7 days per week

(real-time access over
modem)
CompuServe

(Must be a subscriber,
ask for agent #51,
CompuServe connect
charges apply to caller)
Continued on next page

Whom to call if you're in the United States (continued):
Internet

ftp address: 92.6.71.2 or

(HP ftp site)

ftp-boi-external.hp.com

Printer drivers by
mail

Information on products,
printer drivers and support
for anyone with ftp access to
the Internet

24 hours per day
7 days per week

(303) 339-7009

Printer drivers may be
obtained by contacting the
software application
manufacturer. However, HP
distributes some of the most
popular software applications

24 hours per day
6 days per week, closed
Sundays

HP Customer
Information Center

(800) 752-0900

Ordering of user's guides,
technical reference guides
and other literature

6:00 am - 5:00 pm PST
weekdays

HP Direct

(800) 538-8787

Customer-orderable supplies
and accessories, except
documentation

6:00 am - 5:00 pm PST
weekdays

HP North American
Response Center

(800) 633-3600

HP service contract
information

7:00 am - 6:00 pm PST
weekdays

Continued on next page

Whom to call if you're in the United States (continued):
Post Warranty
Support
(fee -based support)

(900) 555-1500
($2.50* per minute
U.S., charges start only
when you connect with
a support technician)

Post-warranty assistance on
product questions and the
most common software
applications

7:00 am - 6:00 pm MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm MST
Wed

Technical Assistance with
setup, operation, repair
information, and exchange
program information

7:00 am - 6:00 pm MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm MST
Wed

or
(800) 999-1148
($25.00* fee per call
U.S., Visa or
MasterCard)
*prices subject to
change without notice
HP Customer
Support Center

(208) 323-2551

Whom to call if you're in Canada:
The following Customer Resource table provides the Hewlett-Packard organizations to call for various types of
product support.

Organization

Contact

Support Provided

Hours of Operation

Local Support

(800) 387-3867

Help in locating nearest HP
authorized dealer

24 hours per day
7 days per week

From Toronto:

Ordering of supplies and
accessories

(905) 206-4727
From rest of Canada:
(800) 387-3154
HP Audio Tips

(800) 333-1917

Pre-recorded help messages
for common questions and
information on other HP
customer resources

24 hours per day
7 days per week

(800) 333-1917
(Must call using a
Group 3 fax machine,
all info sent by
facsimile)

Detailed product support
information on common
software applications and
troubleshooting tips

24 hours per day
7 days per week

(208) 344-1691

Electronic download of HP
product information,
troubleshooting hints and
updated HP printer driver
information

24 hours per day
7 days per week

(800) 524-3388,
(CompuServe connect
charges apply to
caller)

Interactive dialog with
worldwide HP customer
community for the exchange
of information

24 hours per day
7 days per week

(24-hour automated
support service)
HP FIRST Fax
(24-hour automated
support service)

HP Download
Service
(real time access over
modem)
CompuServe
(Must be a
subscriber, ask for
agent #51)

Internet

ftp address: 192.6.71.2
(HP

ftp site)

ftp-boi-external.hp.co
m

HP Canada
Customer Support
Center

Eastern Canada (800)
268-1221
Western Canada

Information on products,
printer drivers and support
for anyone with ftp access to
the Internet

24 hours per day
7 days per week

Technical Assistance with
setup, operation, repair, and
exchange program
information

7:00 am - 4:00 pm
weekdays

(800) 361-9791
HP Canada
Customer
Information Center

HP Canada Customer
Information Center
5150 Spectrum Way
Mississauga, Ontario
L4W 4V1

Mailing address for
correspondence

Post-Warranty
Support

(800) 999-1148

Post-warranty assistance on
product questions and the
most common software
applications

(fee-based support)

($25.00* fee per
call,Visa or
MasterCard)
*prices subject to
change without notice

7:00 am - 6:00 pm MST
Mon, Tu, Th, Fri
7:00 am - 4:00 pm MST
Wed

Warranty
This warranty gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
One-Year Limited Warranty
Hewlett-Packard warrants the HP FAX facsimile against defects in materials and workmanship for a period of one
year from receipt by the end user. During the warranty period, Hewlett-Packard will, at its option, either repair or
replace products that prove to be defective. Replacement products may be new or refurbished, at
Hewlett-Packard's discretion.
Exclusions
The warranty on your HP FAX facsimile shall not apply to defects resulting from the following:
: Improper or inadequate maintenance by the customer.
: Unauthorized modification or misuse.
: Operation outside of the environmental specifications for the product.
: Operation using non-supported printing media.
The warranty period begins either on the date of delivery or, where the purchase price includes installation by
Hewlett-Packard or its authorized dealer, on the date of installation.
Warranty Limitations
The warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied.
Hewlett-Packard specifically disclaims the implied warranties of merchantability and fitness for a particular
purpose.
Some states or provinces do not allow limitations on how long an implied warrant lasts, so the above limitation or
exclusion may not apply to you. However, any implied warranty of merchantability or fitness is limited to the one
year duration of this written warranty.
NOTE: This product is for use (and supported) only in the country of purchase. Sale or use in other countries voids the warranty and
may violate local laws.

To Obtain a Material Safety Data Sheet (MSDS)
You can obtain the current MSDS for the print cartridge (HP Part No. 51626A) used in the fax machine by
mailing a request to this address in the USA:
Hewlett-Packard
Direct Marketing Organization, Bldg. 51LSE
P.O. Box 58059
Santa Clara, CA 95051-8059

Notice to Users of the U. S. Telephone Network - FCC Requirements
This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.
An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the
telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment connects to the telephone
network through the following standard network interface jack: USOC RJ-11C.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your
number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum
of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by
the REN, you should call your local telephone company to determine the maximum REN for your calling area.
If this equipment causes harm to the telephone network, your telephone company may discontinue your service temporarily. If possible, they
will notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right to
file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your
equipment,. If they do, you will be given advance notice so you will have the opportunity to maintain uninterrupted service.
If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair
information. Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until
you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact
your state's public utility commission, public service commission, or corporation commission for more information.
This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers:

:
:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Perform such activities in the off-peak hours, such as early morning or late evening.
FCC rules prohibit the use of non-hearing aid compatible telephones in the following locations or applications:

:
:
:
:
:
:
:

All public or semipublic coin-operated or credit card telephones.
Elevators, highways, tunnels (automobile, subway, railroad or pedestrian) where a person with impaired hearing might be isolated in
an emergency.
Places where telephones are specifically installed to alert emergency authorities such as fire, police, or medical assistance personnel.
Hospital rooms, residential health care facilities, convalescent homes, and prisons.
Workstations for the hearing impaired.
Hotel, motel, or apartment lobbies,; in stores where telephones are used by patrons to order merchandise; in public transportation
terminals where telephones are used to call taxis, or to reserve lodging or rental cars.
Hotel and motel rooms. At least ten percent of the rooms must contain hearing aid compatible telephones; or jacks or plug in hearing
aid compatible telephones which will be provided to hearing impaired customers upon request.

Electromagnetic or Radio Frequency Interference - FCC Requirements
This equipment generates and uses radio frequency energy and may cause interference to radio and television reception. Your facsimile
complies with the specifications of Part 15 of the Federal Communications Commission rules for a Class B digital device. These specifications
provide reasonable protection against such interference in residential installation. However, there is no guarantee that interference will not occur
in a particular installation. If the facsimile does cause interference to radio or television reception, which can be determined by turning the
facsimile off and on, you can try to eliminate the interference problem by doing one or more of the following.

:
:
:
:

Reorient the receiving antenna.
Reorient the position of the facsimile with respect to the receiver.
Move the facsimile away from the receiver.

Plug the facsimile into a different outlet so that the facsimile and the receiver are on different branch circuits.
If necessary, consult an authorized HP service agency or an experienced radio/television technician for additional suggestions. You may find the
following booklet, prepared by the Federal Communications Commission, to be helpful: "How to Identify and Resolve Radio/TV Interference
Problems." This booklet is available from the U.S. Government Printing Office, Washington DC 20402, Stock No. 004-000-00345-4.
CAUTION: Changes or modifications not expressly approved by Hewlett-Packard for compliance could void the user's authority to use the
equipment.

Notice to Users of the Canadian Telephone Network - IC Requirements
Notice: The Industry Canada label identifies certified equipment. The certification means that the equipment meets certain telecommunications
network protective operations and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring
associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment or equipment malfunctions, may give the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The connecting arrangement code for this equipment is CA11A.
The Load Number for the HP FAX-700 is 5.0 .
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop or circuit
which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the
requirement that the total of the load numbers of all devices does not exceed 100.

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Source Exif Data:
File Type : PDF
File Type Extension : pdf
MIME Type : application/pdf
PDF Version : 1.3
Linearized : Yes
Create Date : 2001:08:09 09:52:50
Producer : Acrobat Distiller 4.05 for Windows
Modify Date : 2001:08:09 10:08:33-06:00
Page Count : 92

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Hp 700 Fax Users Manual

HP Fax 700/750 - (English) User Guide bpu00004

FAX-700 bpu00004

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