Hp Compaq 6000 Pro All In One Pc Reference Guide TongaE AIO IPSM 003

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Illustrated Parts & Service Map
HP Compaq 6000 Pro All-In One Business PC
© 2010, 2011, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel,
Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other
countries.

Document Number 628500-003.

3rd Edition July 2013.

Standard and Optional Boards
System boards with thermal grease, alcohol pad, and CPU socket cover

Key Specifications

1

System board

607818-001

2

Graphics card, G210, 512 MB

621426-001

*

Graphics card, HD5570, 1 GB

628380-001

*

Graphics card, GFX, 1 GB

652164-001

3

HP TV tuner

613990-001

*

TV tuner module for use in the Asia-Pacific region

621424-001

*

TV tuner module for use in Hong Kong and the People’s Republic
of China

621423-001

4

Bluetooth module

617047-001

5

WLAN module (802.11b/g/n)

593897-001

Processor Type

Intel® Pentium dual core, Intel Core™2 Duo, Intel Celeron® dual core

*

WLAN module (802.11a/b/g/n), 2x2

652165-001

RAM Type

DDR3-SDRAM DIMMs, PC2-10600 (1333 MHz) nonECC

6

Webcam module

625254-001

7

Optical drive board

643153-001

Maximum RAM Supported

8 GB

*

Brightness board

643152-001

Expansion Slots

•
•
•

*

Hood sensor board

643154-001

Graphics Adapter

(1) full-height mini PCIe x1
(1) half-height mini PCIe x1
(1) MXM 3.0 graphics slot

Integrated Intel Graphics Media Accelerator 4500;
MXM graphics

Chipset

Intel Q43 Express

Drive Support

•
•

I/O Interfaces

Operating Systems

Memory modules (PC3-10600)

(1) 5.25-inch Slimline
(1) 3.5-inch or 2.5-inch

Windows 7
Windows Vista
Windows XP
Novell SuSE Linux Enterprise Desktop 11
FreeDOS

593896-001

E8600, 6-MB cache, 3.33 GHz

497732-001

E8500, 6-MB cache, 3.16 GHz

466170-001

E8400, 6-MB cache, 3.00 GHz

466169-001

E7600, 3-MB cache, 3.06 GHz

573954-001

E7500, 3-MB cache, 2.93 GHz

531988-001

E6700, 2-MB cache, 3.20 GHz

418950-001

E6600, 2-MB cache, 3.06 GHz

602070-001

E6500, 2-MB cache, 2.93 GHz

586748-001

E5500, 2-MB cache, 2.80 GHz

613035-001

E5400, 2-MB cache, 2.70 GHz

586743-001

Intel Celeron processor with alcohol pad and thermal grease:

Mass Storage Devices (bracket not spared, reuse existing bracket)
637998-001

8X DVD±RW SuperMulti DL drive

619238-001

4X DVD±RW SuperMulti DL drive

619239-001

8X DVD±RW SuperMulti DL drive, LightScribe, HF

615944-001

8X DVD±RW SuperMulti DL drive, non-LightScribe

657959-001

1 TB hard drive

621418-001

500 GB hard drive

621421-001

320 GB hard drive

621420-001

250 GB hard drive

621419-001

80 GB solid-state drive

607817-001

HP Compaq 6000 Pro AIO Illustrated Parts & Service Map

593895-001

4 GB

Intel Pentium processors with alcohol pad and thermal grease:

Spare Parts

8X DVD-ROM drive

2 GB

*

Intel Core2 Duo processors with alcohol pad and thermal grease:

(2) side USB ports, (5) rear USB ports, DisplayPort
monitor output, RJ-45 network connection, 1394 port,
PS/2 keyboard and mouse ports, stereo audio line output; with optional TV tuner: (2) coax jacks, IR Emitter
(Blaster) output (optional)
•
•
•
•
•

*

E3300, 1-MB cache, 2.50 GHz

585886-001

* Not shown

628500-003

Keyboards (not illustrated)
USB
USB, blue
PS/2
PS2/, blue
Wireless
Wireless, blue
USB, Smartcard
USB, Washable
USB, mini

590271-xx1
658321-xx1
611374-xx1
665887-xx1
611376-xx3
647446-xx1
613463-xx3
613125-xx1
611375-xx3

Brazilian Portuguese

-201

LA Spanish

French Canadian

-121

People’s Republic of China

-161
-AA1

International

-371

Taiwanese

-AB1

International English

-AR1

Thai

-281

Japanese

-291

U.S.

-001

Korean (Hangul)

-AD1

U.K.

-031

page 1

System Board

System Board Connectors and Jumpers (component location may vary)

Miscellaneous Parts

DP, J64

DisplayPort connector

PSWRD

System password header

HDD
POWER

Hard drive power connector

CARD
READER

Media card reader connector

HDD

Hard drive connector

1394

1394 port

ODD

Optical drive connector

USB

USB connectors

MIC, J72

Microphone connector

1

Heat sink (thermal module), MXM graphics

not spared

SYSTEM
FAN

System fan connector

*

Heat sink (thermal module), UMA graphics

not spared

Bluetooth

2

Display panel, 21.5-inch, non-glare, AUO (includes cable and
inverter; does not include bezel)

633225-001

Bluetooth module connec- J75
tor

HSENSE

Hood sensor connector

BATTERY

RTC battery socket

*

Display panel, 21.5-inch, CMO (includes cable and inverter; does
not include bezel)

657230-001

INV

Inverter board connector

P6, SPKR

Speaker jack

*

Display panel, 21.5-inch, SMG (includes cable and inverter; does
not include bezel)

657231-001

GRAPHICS
CARD

Graphics card connector

LINE OUT

Headphone jack

3

Speaker, left

644382-001

PROCESSOR

CPU

USB

USB connectors

Headphone jack

3

Speaker, right

644383-001

CAMERA

Webcam connector

IR BLASTER IR extended connector

4

Stand

643141-001

MXM LVDS

MXM display connector

KBD

5

Port cover

643148-001

UMS LVDS

UMA display connector

MS

PS/2 mouse connector

6

Rear I/O cover

643160-001

P11

Auxiliary audio connector

USB

USB connector

7

Fan/blower

644381-001

XMM1

Memory socket 1

RJ-45

Network connector

*

Small fan/blower

733734-001

XMM3

Memory socket 2

DC INPUT

AC adapter connector

*

Bezel, display

662912-001

CMOS password header

PB/LED

*

Front bezel, computer

679217-001

SW50,
CMOS

Power button/LED connector

*

Optical drive bezel

654297-001

*

Stand cover

643144-001

Common POST Error Messages

*

Hard drive cover

643142-001

Screen Message

Probable Cause

Recommended Action

*

Memory cover

643143-001

101-Option ROM Error

*

Postponement door (part of rear cover)

643156-001

System ROM or expansion
board option ROM checksum.

*

Tape, used to ground the WLAN antenna

643147-001

*

Power control assembly

643151-001

*

Rear cover

643155-001

1. Verify ROM, reflash if required
2. Remove any recently added
cards to see if problem
remains.
3. Clear CMOS. If message
disappears, may be problem
with card.
4. Replace system board

*

Power supply, 150W, external

618019-001

103-System Board
Failure

DMA or timers

*

Power supply, 180W, external

618020-001

1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.

*

Remote control for use in North America

642086-001

164-Memory Size Error

*

Remote control for use in the Asia/Pacific and Latin American
regions

642181-001

Memory amount has
changed since the last boot
(memory added or
removed).

Press the F1 key to save the
memory changes.

*

Mouse, USB, Jack Black

570580-001

164-Memory Size Error

Incorrect memory configuration

*

Mouse, PS/2, optical

609250-001

*

Mouse, optical, Carbon

444740-001

*

Mouse, USB, optical, Portia

621416-001

1. Run Setup (F10).
2. Make sure memory module(s)
installed properly.
3. If third-party memory added,
test using HP-only memory.
1. Verify proper module type.

*

Mouse, wireless, includes dongle

621417-001

201-Memory Size Error

RSM failure

*

Mouse, washable

619580-001

1. Ensure memory modules are
correctly installed.
2. Verify proper module type.
3. Remove and replace identified
faulty memory module(s).
4. If error persists after replacing
modules, replace system
board.

214-DIMM Configuration
Warning

Populated DIMM configuration is not optimized

Rearrange the DIMMs so that
each channel has the same
amount of memory.

301-, 304-Keyboard error

Keyboard failure.

1. Reconnect keyboard with
system turned off.
2. Check keyboard connection or
keys.
3. Check connector for bent or
missing pins.
4. Replace keyboard.
5. If 304, possible system board
problem.

511-Display Adapter Failure

CPU Fan no Detected.

1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.

1801-Microcode Patch
Error

Processor not supported by
ROM BIOS.

1. Upgrade BIOS to proper version.
2. Change the processor.

1801-Microcode Patch
Error

Processor is not supported by
ROM BIOS.

1. Upgrade ROM proper version.
2. Change the processor.

*Not shown

Cables (not illustrated)
Power button cable

643145-001

Optical drive eject/brightness cable

643146-001

Hood sensor cable

643149-001

Camera to MPCA cable

643150-001

Display cable

643157-001

Inverter power cable

643158-001

Optical drive SATA cable

643159-001

Bluetooth/USB cable

643161-001

Hard drive SATA cable

658144-001

DisplayPort (DP) to HDMI adapter

617450-001

HP Compaq 6000 Pro AIO Illustrated Parts & Service Map

628500-003

PS/2 keyboard connector

page 2

Computer Setup.
Heading

Option/Description

File

System Information - Lists the following main system specifications:
•
•
•
•
•

Product name
SKU number (some models)
Processor type/speed/stepping
Memory size/speed/ no. channels
Integrated MAC Address

•
•
•
•
•

System BIOS
Chassis serial number
Asset tracking number
ME firmware version
Management mode

About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Flash System ROM - Allows you to select a drive containing a new BIOS.
Replicated Setup-Save to Removable Media & Restore from Removable
Media
Default Setup:
• Save Current Settings as Default
• Restore Factory Settings as Default
Apply Defaults and Exit - Applies the selected default settings and clears any
established passwords.
Ignore Changes and Exit - Exits setup without applying or saving any
changes.
Save Changes and Exit - Saves changes to system configuration or default
settings and exits Computer Setup.
Storage

Device Configuration - Lists all installed BIOS-controlled storage devices.
• Hard Disk - size, model, firmware, serial number, connector color, SMART,
emulation type
• Emulation type - None, Hard disk
• Translation Mode
Storage Options: Removable Media Boot, SATA Emulation.
DPS Self-Test - Lets you execute self-tests on DPS-capable ATA hard drives.
Boot Order - Allows you to specify boot order or order of attached hard drives.
• Shortcut to Temporarily Override Boot Order

Security

Setup Password - Allows you to set and enable setup (Administrator) password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode,
enable/disable Stringent Password, set up password prompt on F9, F11, &
F12.
Device Security (some models) - Enables/disables audio, network controllers,
embedded security devices., SATA0-1, 1394 and Media Reader.
USB Security - Allows you to enable/disable groups of or individual USB ports.
Front USB Ports 11,12, Rear USB Ports 1,3,8,9,10. Accessory ports 2,4,6,7.
Slot Security - Allows you to enable/disable any PCI Express x16 or x1 slot.
Network Service Boot - Enables/disables boot from OS on a network server.
System IDs - Allows you to set Asset tag, ownership tag, chassis serial number/ UUID, and keyboard locale setting.
DriveLock Security-Lets you assign/modify hard drive p/w for added security.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention
• Protected Audio Video Path (PAVP) (some models)
• Virtualization Technology(some models)
• Virtualization Technology Directed I/O (some models)
• Trusted Execution Technology I/O
• Embedded Security Device Support
• OS management of Embedded Security Device (some models)
• Button Retask Password Protection
• Power Button
• Consumer IR Power Button
• Optical Drive Eject Button
Master Boot Record Security - Allows you to save or restore master boot
record.
Setup Security Level - Provides method to allow users limited access to
change specified setup options without knowing Setup password.

Power

OS Power Management - Lets you enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse
Wakeup, USB Wake on Device Insertion, Unique Sleep State Blink Rates.
Hardware Power Management-Lets you enable/disable SATA bus power management and S5 maximum power savings.
Thermal - Allows you to control minimum permitted fan idle speed.

Advanced

Power-On Options - Allows you to set:
• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days
• POST messages - Enable/disable
• F9 prompt - Enable/disable
• F10 prompt - Enable/disable
• F11 prompt - Enable/disable
• F12 prompt - Enable/disable
• Factory Recovery Boot Support - Enable/disable
• Option ROM prompt - Enable/disable
• Remote wakeup boot source - Remote server/local hard drive
• After Power Loss - Off/on/previous state
• POST Delay - None, 5, 10, 15, or 20 seconds
• Limit CPUID Value to 3
• Bypass F1 Prompt on Configuration Changes
Execute Memory Test -Restarts computer and executes POST memory test.
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
PCI Devices - Lists installed PCI devices with their IRQ settings and allows
you to reconfigure IRQ or disable devices.
Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping.
Device Options - Allows you to set:
• Num Lock State at Power-On (on/off)
• S5 Wake on LAN (enable/disable)
• Multi-Processor (enable/disable)
• Internal Speaker (some models)
• NIC Option ROM Download (PXE, Disable, iSCSI
Management Devices - Only displayed in the Advanced Menu when the BIOS
detects multiple management options. This option is for installed NIC cards
that support ASF or DASH. Use the Management Devices menu to select if
the BIOS management operations will be through the embedded solution or
one of the installed NIC cards.
Management Operations - Allows you to set:
• MEBx Setup Prompt (enable/disable)
• Unprovision AMT on next boot.
• SOL Terminal Emulation Mode
• SOL Local Keyboard (enable/disable)

HP Compaq 6000 Pro AIO Illustrated Parts & Service Map

628500-003

page 3



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