Hp Compaq 8100 Elite Convertible Minitower Pc Reference Guide China8_Explorers MT IPSM
Hp-Compaq-8180-Elite-Convertible-Microtower-Pc-Reference-Guide-141456 hp-compaq-8180-elite-convertible-microtower-pc-reference-guide-141456
2015-01-05
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Illustrated Parts & Service Map HP Compaq 8100 and 8180 Elite Convertible Minitower Business PC ©2009, 2010, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries. Document Number 605651-003. 3rd Edition January 2013. Cables Key Specifications Processor Type Intel® Core™ i7, i5, and i3; Intel Pentium RAM Type DDR3-SDRAM DIMMs, PC3-10600 (1333 MHz) non-ECC Maximum RAM Supported 16 GB Expansion Slots • • • Chipset (2) PCIe-x16 (1) PCIe-x1 (3) PCI 1 Power switch/LED assembly 593218-001 2 Front USB, I/O assembly, power switch 593219-001 3 eSATA port assembly 497726-001 4 SATA cable, hard drive 593222-001 5 SATA cable, 17.7 inch, 2 straight ends 453317-001 * Optical drive power cable 593223-001 * SATA cable, 18 inch, 1 straight end, 1 angled end 393958-001 * SATA cable, 24 inch 392308-001 * DMS-59 to dual VGA cable 463023-001 * DMS-59 to dual dongle 339527-001 * Adapter, DVI to VGA 202997-001 * Adapter, DisplayPort to VGA 603250-001 * Adapter, DisplayPort to DVI 484156-001 *Not shown Intel Q57 Express Graphics Adapter Integrated Intel Graphics Media Accelerator HD Bays • • I/O Interfaces Front: (4) USB, microphone, headphone Rear: (6) USB, PS/2 keyboard and mouse, line in, line out, VGA, DisplayPort, RJ-45, serial port Operating Systems • • • • Keyboards (not illustrated) (3) external 5.25-inch (3) external 3.5-inch PS/2, Basic USB, Basic USB SmartCard USB Mini[b] Washable[b] Windows® Vista Windows 7 Windows XP FreeDos Spare Parts 537745-xxx 537746-xxx 537747-xxx 535873-xxx 577495-xxx Arabic[a] -171 LA Spanish -161 Belgian[c] -181 Norwegian -091 BHCSY[c] -B41 People’s Republic of China -AA1 BHCSY[d] -BL1 Portuguese -131 Brazilian Portuguese -201 Romanian[c] -271 Czech -221 Russian -251 Danish -081 Saudi Arabia -DE1 Finnish -351 Slovakian -231 French -051 South Korea -KD1 French Canadian -121 Spanish -071 German -041 Swedish -101 Greek -151 Swiss -111 Hebrew -BB1 Taiwanese -AB1 Hungarian -211 Thai -281 International[a] -B31 Turkish -141 International English -L31 U.S. -001 Italian -061 U.K. -031 Japanese -291 [a] not for 537745 [b] only for -001, -121 [c] not for 537747 [d] only for 537747 Mass Storage Devices (not illustrated) System Unit 1 Access panel 594636-001 2 Front bezel for use in 8100 models 593221-001 3 Front bezel for use in 8180 models 608265-001 4 Chassis not spared 5 Power supply, 325W, 89% efficient 508154-001 * * 5.25-inch bezel blank, jack black Power supply, 325W 570838-001 508153-001 16X SATA DVD±RW and CD-RW drive with LightScribe 581600-001 16X SATA DVD-ROM drive 581599-001 Blu-ray ROM DVD+/-RW SuperMulti DL Drive 581601-001 1 TB (10000 GB) SATA hard drive 585465-001 500 GB SATA hard drive, 3.5-inch 504339-001 320 GB USB hard drive 591387-001 320 GB SATA hard drive, 3.5-inch 504338-001 250 GB SATA hard drive 606179-001 250 GB USB hard drive 586383-001 160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 508312-001 160 GB SATA hard drive 606178-001 64 GB Solid State Drive (SSD) 581057-001 * Not shown 8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 1 Miscellaneous Parts Standard and Optional Boards System boards with thermal grease, alcohol pad, and CPU socket cover 1 System board 531990-001 * System board, excludes ES/CS 606174-001 Memory modules (PC3-10600, CL9) 2 1 GB 576109-001 * 2 GB 576110-001 * 4 GB 585157-001 Other boards * HP WLAN 802.11 b/g/n for use world-wide, includes bracket 538048-001 * Modem, PCIe, 56K, Agere International 56K, includes bracket 490689-001 * ATI HD4550 (RV710), 256-MB PCIeX16 graphics card 584217-001 * ATI HD4650 DP (RV730), 1-GB PCIeX16 graphics card 538052-001 * GeForce 310 DP, 512-MB PCIeX16 graphics card 572029-001 * nVidia Quadro NVS295, 256-MB PCIe graphics card 578226-001 * nVidia Quadro NVS290, 256-MB graphics card, full-height 456137-001 * Broadcom NetXtreme Gbit Ethernet Plus NIC 488293-001 * Intel CT Gigabit NIC 490367-001 * HP TV Tuner (North America) PCIe x1 Card 582725-001 * HP FireWire / IEEE 1394a PCIe x1 Card, full height 515182-001 1 Fan, heat sink 593217-001 2 Speaker 392413-001 3 Chassis fan 593220-001 4 2nd serial port 392414-001 * Card reader, 22-in-1 480032-001 * Adapter, 5.25-inch to 3.25-inch, includes bezel 593226-001 * Adapter, 2.5-inch 586721-001 * Hood sensor 392417-001 * Grommet, hard drive isolation 594220-001 * Solenoid lock 392416-001 * USB powered speakers 571536-001 * Mouse, PS2, optical, jack black 537748-001 * Mouse, optical, jack black 537749-001 * Mouse, laser, jack black 570580-001 * Printer port 497727-001 * Modem cable 198220-001 * Hard drive, removable carrier assembly 593224-001 * Clamp lock, includes universal cable (plate not included) 508987-001 * Foot kit 370708-001 *Not shown Intel Quad-Core processors (8-MB L3 cache) * Core i7-870, 2.93-GHz processor 586378-001 * Core i7-860, 2.80-GHz processor 586377-001 Modem RJ-11 adapters (not illustrated) * Core i5-750, 2.66-GHz processor 586376-001 Austrian 417561-011 Italian 316904-065 * Core i5-750s, 2.40-GHz processor 606180-001 Belgian 316904-181 Netherlands 316920-335 Intel Dual-Core processors (4-MB L3 cache) Czechoslovakian 234963-221 Polish 316904-241 * Core i5-670, 3.46-GHz processor 604616-001 French 316904-051 Saudi Arabian 316904-AR1 * Core i5-660, 3.33-GHz processor 604615-001 German 316904-045 Scandinavian 382848-DH1 * Core i5-650, 3.20-GHz processor 604614-001 Greek 316904-151 Swiss 417562-111 * Core i3-540, 3.06-GHz processor 604613-001 Hungarian 234963-215 Turkish 316904-141 * Core i3-530, 2.93-GHz processor 604612-001 Israel 316904-BB1 United Kingdom 158593-035 Intel Pentium processor (3-MB L3 cache) * Pentium G6950 2.80-GHz processor 604623-001 * Not shown 8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 2 System Board Computer Setup Menu (Continued) Heading Option / Description Security Setup Password - Allows you to set and enable the setup (Administrator) password. Power-On Password - Allows you to set and enable power-on password. Password Options - When any password exists allows you to lock legacy resources, enable/disable network server mode, specify password requirement for warm boot, allows enable/disable Setup Browse Mode, allows enable/disable stringent password, allows enable/disable password prompt. Smart Cover (some models) - Allows you to lock/unlock cover lock and set status of cover removal sensor. Device Security (some models) - Enables/disables all I/O ports, audio, network controllers, SATA ports, eSATA, and embedded security devices. USB Security - Allows you to set Device Available/Device Hidden for front USB ports 3-6, rear USB ports 7-12, internal USB ports 1-2. Slot Security - Allows you to disable any PCI or PCI Express slot. Network Service Boot - Enables/disables boot from OS on a server. System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial number, UUID, and keyboard locale setting. DriveLock Security - Allows you to assign/modify a hard drive password for added security. FRONT AUD Front audio connector BAT X4PCIEXP PCIe x4 connector SATA PWR1 Hard drive power connector System Security (some models) - Allows you to enable/disable: • Data Execution Prevention • PAVP (Protect Audio Video Path) (some models) • Virtualization Technology • Virtualization Technology Directed I/O • Trusted Execution Technology • Embedded Security Device Support • OS management of Embedded Security Device • Smart card BIOS password support X16PCIEXP PCIe x16 connector SATA PWR0 Optical drive power connector Master Boot Record Security - Protects the master boot record from viruses or other corruption. Saves of copy of the current master boot record. X1PCIEXP1 PCIe x1 connector PWRCMD System power connector CHFAN Rear chassis fan connector PWR Main power Setup Security Level - Provides method to allow users limited access to change specified setup options without knowing Setup password. IN/OUT Audio ports MEDIA Card reader connector RJ45/USB Network/USB ports FRONT USB2 Internal USB connector USB USB ports PB/LED Front power button/LED connector VGA COM Monitor connector/serial port FRONT USB Internal USB connector DISPLAYPORT DisplayPort connector PSWD Password jumper PS2 Keyboard/mouse connectors MEDIA2 External media device connector PWRCPU CPU power SPKR Speaker connector HLCK Solenoid hood lock connector SATA0SATA3 System Board Connectors and Jumpers (component location may vary) Battery socket Power Hardware Power Management - Allows you to enable/disable SATA bus power management and S5 maximum power savings. Thermal - Allows you to control minimum permitted fan idle speed. Advanced Drive connectors HSENSE Chassis intrusion switch ESATA eSATA drive connector XU1 Processor socket PCI1-PCI3 PCI connectors CPUFAN CPUFAN COMB Serial port connector DIMM1DIMM4 Memory sockets PAR Parallel connector CMOS Clear CMOS button OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2, Unique Sleep State Blink Rates. Power-On Options - Allows you to set: • POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days • POST messages - Enable/disable • F9 prompt - Hidden/displayed • F10 prompt - Hidden/displayed • F11 prompt - Hidden/displayed • F12 prompt - Hidden/displayed • Factory Recovery Boot Support - Enable/disable • Option ROM prompt - Enable/disable • Remote wakeup boot source - Remote server/local hard drive • After Power Loss - Off/on/previous state • Multi-processor - Enable/disable • Hyper-threading - Enable/disable • POST delay - None, 5, 10, 15, or 20 seconds • Limit CPUID Maximum Value to 3 - Enable/disable • Bypass F1 Prompt on Configuration Changes - Enable/disable Execute Memory Test (some models) -Restarts computer and executes POST memory test. System Setup and Boot BIOS Power-On - Allows you to set the computer to turn on at a preset time. Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. If the screen prompt opportunity is missed, a restart will be necessary. For more information about Setup Utilities refer to the Maintenance and Service Guide. Onboard Devices - Allows you to set resources or disable onboard system devices. Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache size (L1/L2) Installed memory size/speed/ channels Integrated MAC Address • • • • • PCI Devices - Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices. PCI VGA Configuration - Displayed only if multiple PCI video adapters installed. Allows you to specify which VGA controller will be the boot or primary VGA controller. Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Device Options - Allows you to set: • Printer Mode - Bi-Directional, EPP & ECP, Output Only • Num Lock state at power-on - off/on • S5 Wake on LAN - enable/disable • Internal speaker - enable/disable • NIC Option ROM Download - enable/disable • Turbo Mode - enable/disable System BIOS Chassis serial number Asset tracking number ME firmware version Management node Management Devices - Only displayed in Advanced menu when BIOS detects multiple management options. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Flash System ROM - Allows you to select a drive containing a new BIOS. Replicated Setup - Save to Rmv Media and Restore from Rmv Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Management Operations - Allows you to set: • MEBx Setup Prompt - enable/disable • Intel Remote PC Assist Prompt - enable/disable • Intel Remote PC Assist Timeout - 5, 10, 15, 20, 30, 40, 50, 60, 120, 180, 240 seconds • SOL Terminal Emulation Mode - enable/disable • SOL Keyboard - enable/disable • Unprovision AMT on next boot - allows reset of AMT settings Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • CD-ROM • Hard Disk • Default Values • SATA Defaults • Translation Mode • Removable Media Boot • eSATA Port • Max eSATA Speed • SATA Emulation DPS Self-Test - Allows you to execute self-tests on ATA hard drives. Boot Order - Allows you to specify boot order. • Shortcut to Temporarily Override Boot Order 8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 3 Password Security This computer supports two security password features that are established through the Computer Setup Utilities menu: setup password and power-on password. When you establish only a setup password, any user can access all the information on the computer except Computer Setup. When you establish only a power-on password, the power-on password is required to access Computer Setup and any other information on the computer. When you establish both passwords, only the setup password will give you access to Computer Setup. When both passwords are set, the setup password can also be used in place of the power-on password as an override to log in to the computer. If you forget the password for the computer, you can clear that password so you can gain access to the information on the computer by resetting the password jumper. Clearing and Resetting CMOS The computer’s configuration memory (CMOS) stores information about the computer’s configuration. The CMOS button resets CMOS but does not clear the power-on and setup passwords. Clearing CMOS will clear the Active Management Technology (AMT) settings in the Management Engine BIOS Extension (MEBx), including the password. The password will default to “admin” and will need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+P during POST. Red LED, 5 blinks/sec, 2 sec pause 5 Pre-video memory error. 1. Reseat DIMMs. 2. Make sure a DIMM is installed in black DIMM connector first if only one DIMM. 3. Replace 3rd-party with HP memory. 4. Replace system board. Red LED, 6 blinks/sec, 2 sec pause 6 Pre-video graphics error. For systems with a graphics card: 1. Reseat graphics card. 2. Replace graphics card. 3. Replace system board. For systems with integrated graphics, replace system board. Red LED, 7 blinks/sec, 2 sec pause 7 System board failure (ROM detected failure prior to video). Replace system board. Red LED, 8 blinks/sec, 2 sec pause 8 Invalid ROM based on bad checksum. 1. Reflash system ROM with latest BIOS image. 2. Replace system board. Red LED, 9 blinks/sec, 2 sec pause 9 System powers on but is unable to boot. 1. Check that voltage selector, located on the rear of power supply (some models), is set to appropriate voltage. Proper voltage setting depends on region. 2. Unplug power cord from computer, wait 30 seconds, plug back in. 3. Replace system board. 4. Replace processor. Red LED, 10 blinks/ sec, 2 sec pause 10 Bad option card. 1. Check each option card by removing the card (one at a time if multiple cards), then power on system to see if fault goes away. 2. Once bad card identified, remove and replace bad option card. 3. Replace system board. Red LED, 11 blinks/ sec, 2 sec pause 11 The current processor does not support a feature previously enabled on this system. 1. Install a TXT capable processor. 2. Disable TXT in Computer Setup (F10) utility. 3. Reinstall original processor. 1. Turn off the computer and any external devices, and disconnect the power cord. 2. Disconnect the keyboard, monitor, and any other external equipment. 3. Remove the access panel. 4. Locate, press, and hold the CMOS button in for five seconds. 5. Replace the access panel. 6. Reconnect the external devices. 7. Plug in the computer and turn on power. Clearing or Disabling a Power-On or Setup password 1. Shut down the operating system properly, then turn off the computer and any external devices, and disconnect the power cord. 2. With the power cord disconnected, press the power button again to drain any residual power. System does None System unable to power on. not power on and LEDs are not flashing 3. Remove the access panel. 4. Locate the header and jumper. The password jumper is green. 5. Remove the jumper from pins 1 and 2. Place the jumper on either pin 1 or 2, but not both. 6. Replace the access panel. 7. Reconnect the external equipment. 8. Plug in the computer and turn on power. Allow the operating system to start. This clears the current passwords and disables the password features. 9. To establish new passwords, repeat steps 1 through 4, replace the password jumper on pins 1 and 2, then repeat steps 6 through 8. Establish the new passwords in Computer Setup. Hewlett-Packard Vision Diagnostics The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device. To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive. Press and hold power button for less than 4 seconds. If hard drive LED turns green, power button working correctly. Try the following: 1. Check that voltage selector (some models), located on the rear of power supply, is set to appropriate voltage. Proper voltage setting depends on region. 2. Replace system board. OR Press and hold power button for less than 4 seconds. If hard drive LED does not turn on green then: 1. Check that unit plugged into a working AC outlet. 2. Open hood and check that power button harness is properly connected to system board. 3. Check that both power supply cables are properly connected to system board. 4. Check if 5V_aux light on system board is turned on. If yes, replace power button harness. If problem persists, replace system board. 5. If 5V_aux light on system board is not turned on, remove expansion cards one at a time until 5V_aux light on system board turns on. It problem persists, replace power supply. 1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy it to a USB flash drive. Common POST Error Messages 2. While the computer is on, insert the CD in the optical drive or USB flash drive in a USB port. Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 1. Verify ROM, reflash if required 2. Expansion board option ROM checksum 3. Clear CMOS memory 3. Shut down the operating system and turn off the computer. 4. Turn on the computer. The system will boot into HP Vision Diagnostics. NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you may need to change the boot order in the Computer Setup (F10) utility. 5. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics. 6. If running HP Vision Diagnostics, select the appropriate language and click Continue. 4. If message disappears, may be problem with expansion card 5. Replace system board 103-System Board Failure DMA, timers 164-Memory Size Error Incorrect memory configuration 1. Clear CMOS memory. 2. Remove expansion boards. 7. In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. 3. Replace system board. Diagnostic LEDs 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. Activity Beeps Possible Cause Recommended Action Green pwr LED On None Computer on. None. Green LED, 1 blink/2 seconds None Computer in Suspend to None required. Press any key or move the RAM mode (some mod- mouse to wake the computer. els only) or normal Suspend mode. Red LED, 1 blink/sec, 2 sec pause 2 4. Replace system board. Processor thermal protection activated: A fan may be blocked or not turning. OR The heat sink/fan assembly is not properly attached to the processor. 1. Ensure computer air vents not blocked and processor cooling fan running. 2. Open hood, press power button, see if processor fan spins. If not spinning, make sure fan's cable plugged onto system board header. 3. If fan plugged in, but not spinning, replace heat sink/fan assembly. Red LED, 3 blinks/sec, 2 sec pause 3 Processor not installed (not an indicator of bad processor). 1. Check if processor is present. 2. Reseat processor. Red LED, 4 blinks/sec, 2 sec pause 4 Power failure (power supply is overloaded). 1. Open hood and ensure the 4 or 6-wire power supply cable is seated into connector on system board. 2. Check if a device is causing the problem by removing ALL attached devices. Power on system. If system enters the POST, then power off and replace one device at a time and repeat until failure occurs. Replace device causing failure. Continue adding devices one at a time to ensure all devices functioning properly. 3. Replace the power supply. 4. Replace the system board. 8100 & 8180 Elite IPSM, CMT Chassis 2. Remove suspected card, reboot 214-DIMM Config- Populated DIMM configura- Rearrange DIMMs so that each channel uration Warning tion is not optimized has the same amount of memory. 301-, 304-Keyboard Keyboard failure. error 501-Display Adapter Failure Graphics display controller. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error Processor not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 605651-003 2. Change the processor. page 4
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