Hp Compaq 8100 Elite Convertible Minitower Pc Reference Guide China8_Explorers MT IPSM

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8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 1

Illustrated Parts & Service Map

HP Compaq 8100 and 8180 Elite

Convertible Minitower Business PC

©2009, 2010, 2013 Hewlett-Packard Development Company, L.P. The informa-

tion contained herein is subject to change without notice. HP shall not be liable

for technical or editorial errors or omissions contained herein. Intel, Pentium,

Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel

Corporation and its subsidiaries in the U. S. and other countries.

Document Number 605651-003. 3rd Edition January 2013.

Key Specifications

Spare Parts

Processor Type Intel® Core™ i7, i5, and i3; Intel Pentium

RAM Type DDR3-SDRAM DIMMs, PC3-10600 (1333 MHz) non-ECC

Maximum RAM Supported 16 GB

Expansion Slots • (2) PCIe-x16

• (1) PCIe-x1

• (3) PCI

Chipset Intel Q57 Express

Graphics Adapter Integrated Intel Graphics Media Accelerator HD

Bays • (3) external 5.25-inch

• (3) external 3.5-inch

I/O Interfaces Front: (4) USB, microphone, headphone

Rear: (6) USB, PS/2 keyboard and mouse, line in, line out,

VGA, DisplayPort, RJ-45, serial port

Operating Systems • Windows® Vista

• Windows 7

• Windows XP

• FreeDos

System Unit

1 Access panel 594636-001

2 Front bezel for use in 8100 models 593221-001

3 Front bezel for use in 8180 models 608265-001

4 Chassis not spared

5 Power supply, 325W, 89% efficient 508154-001

* 5.25-inch bezel blank, jack black 570838-001

* Power supply, 325W 508153-001

* Not shown

Cables

1 Power switch/LED assembly 593218-001

2 Front USB, I/O assembly, power switch 593219-001

3 eSATA port assembly 497726-001

4 SATA cable, hard drive 593222-001

5 SATA cable, 17.7 inch, 2 straight ends 453317-001

* Optical drive power cable 593223-001

* SATA cable, 18 inch, 1 straight end, 1 angled end 393958-001

* SATA cable, 24 inch 392308-001

* DMS-59 to dual VGA cable 463023-001

* DMS-59 to dual dongle 339527-001

* Adapter, DVI to VGA 202997-001

* Adapter, DisplayPort to VGA 603250-001

* Adapter, DisplayPort to DVI 484156-001

*Not shown

Keyboards (not illustrated)

PS/2, Basic

USB, Basic

USB SmartCard

USB Mini[b]

Washable[b]

537745-xxx

537746-xxx

537747-xxx

535873-xxx

577495-xxx

Arabic[a] -171 LA Spanish -161

Belgian[c] -181 Norwegian -091

BHCSY[c] -B41 People’s Republic of China

-AA1

BHCSY[d] -BL1 Portuguese -131

Brazilian Portuguese -201 Romanian[c] -271

Czech -221 Russian -251

Danish -081 Saudi Arabia -DE1

Finnish -351 Slovakian -231

French -051 South Korea -KD1

French Canadian -121 Spanish -071

German -041 Swedish -101

Greek -151 Swiss -111

Hebrew -BB1 Taiwanese -AB1

Hungarian -211 Thai -281

International[a] -B31 Turkish -141

International English -L31 U.S. -001

Italian -061 U.K. -031

Japanese -291

[a] not for 537745

[b] only for -001, -121 [c] not for 537747

[d] only for 537747

Mass Storage Devices (not illustrated)

16X SATA DVD±RW and CD-RW drive with LightScribe 581600-001

16X SATA DVD-ROM drive 581599-001

Blu-ray ROM DVD+/-RW SuperMulti DL Drive 581601-001

1 TB (10000 GB) SATA hard drive 585465-001

500 GB SATA hard drive, 3.5-inch 504339-001

320 GB USB hard drive 591387-001

320 GB SATA hard drive, 3.5-inch 504338-001

250 GB SATA hard drive 606179-001

250 GB USB hard drive 586383-001

160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter 508312-001

160 GB SATA hard drive 606178-001

64 GB Solid State Drive (SSD) 581057-001

8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 2

Standard and Optional Boards

System boards with thermal grease, alcohol pad, and CPU socket cover

1 System board 531990-001

* System board, excludes ES/CS 606174-001

Memory modules (PC3-10600, CL9)

21 GB 576109-001

*2 GB 576110-001

*4 GB 585157-001

Other boards

* HP WLAN 802.11 b/g/n for use world-wide, includes bracket 538048-001

* Modem, PCIe, 56K, Agere International 56K, includes bracket 490689-001

* ATI HD4550 (RV710), 256-MB PCIeX16 graphics card 584217-001

* ATI HD4650 DP (RV730), 1-GB PCIeX16 graphics card 538052-001

* GeForce 310 DP, 512-MB PCIeX16 graphics card 572029-001

* nVidia Quadro NVS295, 256-MB PCIe graphics card 578226-001

* nVidia Quadro NVS290, 256-MB graphics card, full-height 456137-001

* Broadcom NetXtreme Gbit Ethernet Plus NIC 488293-001

* Intel CT Gigabit NIC 490367-001

* HP TV Tuner (North America) PCIe x1 Card 582725-001

* HP FireWire / IEEE 1394a PCIe x1 Card, full height 515182-001

Intel Quad-Core processors (8-MB L3 cache)

* Core i7-870, 2.93-GHz processor 586378-001

* Core i7-860, 2.80-GHz processor 586377-001

* Core i5-750, 2.66-GHz processor 586376-001

* Core i5-750s, 2.40-GHz processor 606180-001

Intel Dual-Core processors (4-MB L3 cache)

* Core i5-670, 3.46-GHz processor 604616-001

* Core i5-660, 3.33-GHz processor 604615-001

* Core i5-650, 3.20-GHz processor 604614-001

* Core i3-540, 3.06-GHz processor 604613-001

* Core i3-530, 2.93-GHz processor 604612-001

Intel Pentium processor (3-MB L3 cache)

* Pentium G6950 2.80-GHz processor 604623-001

* Not shown

Miscellaneous Parts

1 Fan, heat sink 593217-001

2 Speaker 392413-001

3 Chassis fan 593220-001

4 2nd serial port 392414-001

* Card reader, 22-in-1 480032-001

* Adapter, 5.25-inch to 3.25-inch, includes bezel 593226-001

* Adapter, 2.5-inch 586721-001

* Hood sensor 392417-001

* Grommet, hard drive isolation 594220-001

* Solenoid lock 392416-001

* USB powered speakers 571536-001

* Mouse, PS2, optical, jack black 537748-001

* Mouse, optical, jack black 537749-001

* Mouse, laser, jack black 570580-001

* Printer port 497727-001

* Modem cable 198220-001

* Hard drive, removable carrier assembly 593224-001

* Clamp lock, includes universal cable (plate not included) 508987-001

* Foot kit 370708-001

*Not shown

Modem RJ-11 adapters (not illustrated)

Austrian 417561-011 Italian 316904-065

Belgian 316904-181 Netherlands 316920-335

Czechoslovakian 234963-221 Polish 316904-241

French 316904-051 Saudi Arabian 316904-AR1

German 316904-045 Scandinavian 382848-DH1

Greek 316904-151 Swiss 417562-111

Hungarian 234963-215 Turkish 316904-141

Israel 316904-BB1 United Kingdom 158593-035

8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 3

System Board

System Setup and Boot

Basic system information regarding system information, setup, power management, hardware,

and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is

accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.

If the screen prompt opportunity is missed, a restart will be necessary. For more information

about Setup Utilities refer to the Maintenance and Service Guide.

System Board Connectors and Jumpers (component location may vary)

FRONT AUD Front audio connector BAT Battery socket

X4PCIEXP PCIe x4 connector SATA PWR1 Hard drive power connector

X16PCIEXP

PCIe x16 connector

SATA PWR0 Optical drive power connec-

tor

X1PCIEXP1 PCIe x1 connector PWRCMD System power connector

CHFAN Rear chassis fan connector PWR Main power

IN/OUT Audio ports MEDIA Card reader connector

RJ45/USB Network/USB ports FRONT

USB2 Internal USB connector

USB USB ports PB/LED Front power button/LED

connector

VGA COM Monitor connector/serial port FRONT USB Internal USB connector

DISPLAY-

PORT DisplayPort connector PSWD Password jumper

PS2 Keyboard/mouse connectors MEDIA2 External media device con-

nector

PWRCPU CPU power SPKR Speaker connector

HLCK Solenoid hood lock connector SATA0-

SATA3 Drive connectors

HSENSE Chassis intrusion switch ESATA eSATA drive connector

XU1 Processor socket PCI1-PCI3 PCI connectors

CPUFAN CPUFAN COMB Serial port connector

DIMM1-

DIMM4 Memory sockets PAR Parallel connector

CMOS Clear CMOS button

Computer Setup Menu

Heading Option/Description

File System Information - Lists the following main system specifications:

• Product name

• SKU number (some models)

• Processor type/speed/stepping

• Cache size (L1/L2)

• Installed memory size/speed/

channels

• Integrated MAC Address

•System BIOS

• Chassis serial number

• Asset tracking number

• ME firmware version

• Management node

About - Displays copyright notice.

Set Time and Date - Allows you to set system time and date.

Flash System ROM - Allows you to select a drive containing a new BIOS.

Replicated Setup - Save to Rmv Media and Restore from Rmv Media

Default Setup

• Save Current Settings as Default

• Restore Factory Settings as Default

Apply Defaults and Exit - Applies the selected default settings and clears

any established passwords.

Ignore Changes and Exit - Exits Computer setup without saving changes.

Save Changes and Exit - Saves changes to system configuration or default

settings and exits Computer Setup.

Storage Device Configuration - Lists all installed BIOS-controlled storage devices.

The following options are available:

•CD-ROM

•Hard Disk

• Default Values

• SATA Defaults

• Translation Mode

• Removable Media Boot

• eSATA Port

• Max eSATA Speed

• SATA Emulation

DPS Self-Test - Allows you to execute self-tests on ATA hard drives.

Boot Order - Allows you to specify boot order.

• Shortcut to Temporarily Override Boot Order

Computer Setup Menu (Continued)

Heading Option / Description

Security Setup Password - Allows you to set and enable the setup (Administrator)

password.

Power-On Password - Allows you to set and enable power-on password.

Password Options - When any password exists allows you to lock legacy

resources, enable/disable network server mode, specify password require-

ment for warm boot, allows enable/disable Setup Browse Mode, allows

enable/disable stringent password, allows enable/disable password prompt.

Smart Cover (some models) - Allows you to lock/unlock cover lock and set

status of cover removal sensor.

Device Security (some models) - Enables/disables all I/O ports, audio, net-

work controllers, SATA ports, eSATA, and embedded security devices.

USB Security - Allows you to set Device Available/Device Hidden for front

USB ports 3-6, rear USB ports 7-12, internal USB ports 1-2.

Slot Security - Allows you to disable any PCI or PCI Express slot.

Network Service Boot - Enables/disables boot from OS on a server.

System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial

number, UUID, and keyboard locale setting.

DriveLock Security - Allows you to assign/modify a hard drive password

for added security.

System Security (some models) - Allows you to enable/disable:

• Data Execution Prevention

• PAVP (Protect Audio Video Path) (some models)

• Virtualization Technology

• Virtualization Technology Directed I/O

• Trusted Execution Technology

• Embedded Security Device Support

• OS management of Embedded Security Device

• Smart card BIOS password support

Master Boot Record Security - Protects the master boot record from viruses

or other corruption. Saves of copy of the current master boot record.

Setup Security Level - Provides method to allow users limited access to

change specified setup options without knowing Setup password.

Power OS Power Management - Allows you to enable/disable Runtime Power

Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2,

Unique Sleep State Blink Rates.

Hardware Power Management - Allows you to enable/disable SATA bus

power management and S5 maximum power savings.

Thermal - Allows you to control minimum permitted fan idle speed.

Advanced Power-On Options - Allows you to set:

• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days

• POST messages - Enable/disable

• F9 prompt - Hidden/displayed

• F10 prompt - Hidden/displayed

• F11 prompt - Hidden/displayed

• F12 prompt - Hidden/displayed

• Factory Recovery Boot Support - Enable/disable

• Option ROM prompt - Enable/disable

• Remote wakeup boot source - Remote server/local hard drive

• After Power Loss - Off/on/previous state

• Multi-processor - Enable/disable

• Hyper-threading - Enable/disable

• POST delay - None, 5, 10, 15, or 20 seconds

• Limit CPUID Maximum Value to 3 - Enable/disable

• Bypass F1 Prompt on Configuration Changes - Enable/disable

Execute Memory Test (some models) -Restarts computer and executes

POST memory test.

BIOS Power-On - Allows you to set the computer to turn on at a preset time.

Onboard Devices - Allows you to set resources or disable onboard system

devices.

PCI Devices - Lists installed PCI devices with their IRQ settings and allows

you to reconfigure IRQ or disable devices.

PCI VGA Configuration - Displayed only if multiple PCI video adapters

installed. Allows you to specify which VGA controller will be the boot or

primary VGA controller.

Bus Options (some models) - Allows you to enable/disable PCI SERR#

Generation and PCI VGA palette snooping.

Device Options - Allows you to set:

• Printer Mode - Bi-Directional, EPP & ECP, Output Only

• Num Lock state at power-on - off/on

• S5 Wake on LAN - enable/disable

• Internal speaker - enable/disable

• NIC Option ROM Download - enable/disable

• Turbo Mode - enable/disable

Management Devices - Only displayed in Advanced menu when BIOS

detects multiple management options.

Management Operations - Allows you to set:

• MEBx Setup Prompt - enable/disable

• Intel Remote PC Assist Prompt - enable/disable

• Intel Remote PC Assist Timeout - 5, 10, 15, 20, 30, 40, 50, 60, 120, 180,

240 seconds

• SOL Terminal Emulation Mode - enable/disable

• SOL Keyboard - enable/disable

• Unprovision AMT on next boot - allows reset of AMT settings

8100 & 8180 Elite IPSM, CMT Chassis 605651-003 page 4

Password Security

This computer supports two security password features that are established through the

Computer Setup Utilities menu: setup password and power-on password. When you establish

only a setup password, any user can access all the information on the computer except Computer

Setup. When you establish only a power-on password, the power-on password is required to

access Computer Setup and any other information on the computer. When you establish both

passwords, only the setup password will give you access to Computer Setup.

When both passwords are set, the setup password can also be used in place of the power-on

password as an override to log in to the computer.

If you forget the password for the computer, you can clear that password so you can gain access

to the information on the computer by resetting the password jumper.

Clearing and Resetting CMOS

The computer’s configuration memory (CMOS) stores information about the computer’s con-

figuration. The CMOS button resets CMOS but does not clear the power-on and setup pass-

words. Clearing CMOS will clear the Active Management Technology (AMT) settings in the

Management Engine BIOS Extension (MEBx), including the password. The password will

default to “admin” and will need to be reset. The AMT settings will also need to be reset. To

access the MEBx, press Ctrl+P during POST.

1. Turn off the computer and any external devices, and disconnect the power cord.

2. Disconnect the keyboard, monitor, and any other external equipment.

3. Remove the access panel.

4. Locate, press, and hold the CMOS button in for five seconds.

5. Replace the access panel.

6. Reconnect the external devices.

7. Plug in the computer and turn on power.

Clearing or Disabling a Power-On or Setup password

1. Shut down the operating system properly, then turn off the computer and any external

devices, and disconnect the power cord.

2. With the power cord disconnected, press the power button again to drain any residual power.

3. Remove the access panel.

4. Locate the header and jumper. The password jumper is green.

5. Remove the jumper from pins 1 and 2. Place the jumper on either pin 1 or 2, but not both.

6. Replace the access panel.

7. Reconnect the external equipment.

8. Plug in the computer and turn on power. Allow the operating system to start. This clears the

current passwords and disables the password features.

9. To establish new passwords, repeat steps 1 through 4, replace the password jumper on pins 1

and 2, then repeat steps 6 through 8. Establish the new passwords in Computer Setup.

Hewlett-Packard Vision Diagnostics

The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hard-

ware configuration of the computer and perform hardware diagnostic tests on the subsystems of

the computer. The utility simplifies the process of effectively identifying, diagnosing, and iso-

lating hardware issues.

Use HP Vision Diagnostics to determine if all the devices installed on the computer are recog-

nized by the system and functioning properly. Running tests is optional but recommended after

installing or connecting a new device.

To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD con-

taining the utility. It can also be downloaded from http://www.hp.com and either burned to CD

or installed to a USB flash drive.

1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a

CD or copy it to a USB flash drive.

2. While the computer is on, insert the CD in the optical drive or USB flash drive in a USB port.

3. Shut down the operating system and turn off the computer.

4. Turn on the computer. The system will boot into HP Vision Diagnostics.

NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive,

you may need to change the boot order in the Computer Setup (F10) utility.

5. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware

components in the computer or the HP Memory Test utility to test memory only.

NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a

stand-alone application, outside of HP Vision Diagnostics.

6. If running HP Vision Diagnostics, select the appropriate language and click Continue.

7. In the End User License Agreement page, select Agree if you agree with the terms. The HP

Vision Diagnostics utility launches with the Survey tab displayed.

Diagnostic LEDs

Activity

Beeps

Possible Cause Recommended Action

Green pwr

LED On None Computer on. None.

Green LED,

1 blink/2

seconds

None Computer in Suspend to

RAM mode (some mod-

els

only) or normal Sus-

pend

mode.

None required. Press any key or move the

mouse to wake the computer.

Red LED, 1

blink/sec, 2

sec pause

2 Processor thermal pro-

tection activated: A fan

may be blocked or not

turning.

OR

The heat sink/fan

assembly is not properly

attached to the proces-

sor.

1. Ensure computer air vents not blocked

and processor cooling fan running.

2. Open hood, press power button, see if

processor fan spins. If not spinning, make

sure fan's cable plugged onto system board

header.

3. If fan plugged in, but not spinning,

replace heat sink/fan assembly.

Red LED,

3 blinks/sec,

2 sec pause

3 Processor not installed

(not an indicator of bad

processor).

1. Check if processor is present.

2. Reseat processor.

Red LED,

4 blinks/sec,

2 sec pause

4 Power failure (power

supply is overloaded). 1. Open hood and ensure the 4 or 6-wire

power supply cable is seated into connector

on system board.

2. Check if a device is causing the problem

by removing ALL attached devices. Power

on system. If system enters the POST, then

power off and replace one device at a time

and repeat until failure occurs. Replace

device causing failure. Continue adding

devices one at a time to ensure all devices

functioning properly.

3. Replace the power supply.

4. Replace the system board.

Red LED,

5 blinks/sec,

2 sec pause

5 Pre-video memory

error. 1. Reseat DIMMs.

2. Make sure a DIMM is installed in black

DIMM connector first if only one DIMM.

3. Replace 3rd-party with HP memory.

4. Replace system board.

Red LED,

6 blinks/sec,

2 sec pause

6 Pre-video graphics

error. For systems with a graphics card:

1. Reseat graphics card.

2. Replace graphics card.

3. Replace system board.

For systems with integrated graphics,

replace system board.

Red LED,

7 blinks/sec,

2 sec pause

7 System board failure

(ROM detected failure

prior to video).

Replace system board.

Red LED,

8 blinks/sec,

2 sec pause

8 Invalid ROM based on

bad checksum. 1. Reflash system ROM with latest BIOS

image.

2. Replace system board.

Red LED,

9 blinks/sec,

2 sec pause

9 System powers on but is

unable to boot. 1. Check that voltage selector, located on the

rear of power supply (some models), is set to

appropriate voltage. Proper voltage setting

depends on region.

2. Unplug power cord from computer, wait

30 seconds, plug back in.

3. Replace system board.

4. Replace processor.

Red LED,

10 blinks/

sec, 2 sec

pause

10 Bad option card. 1. Check each option card by removing the

card (one at a time if multiple cards), then

power on system to see if fault goes away.

2. Once bad card identified, remove and

replace bad option card.

3. Replace system board.

Red LED,

11 blinks/

sec, 2 sec

pause

11 The current processor

does not support a fea-

ture previously enabled

on this system.

1. Install a TXT capable processor.

2. Disable TXT in Computer Setup (F10)

utility.

3. Reinstall original processor.

System does

not power

on and

LEDs are

not flashing

None System unable to power

on. Press and hold power button for less than 4

seconds. If hard drive LED turns green,

power button working correctly. Try the fol-

lowing:

1. Check that voltage selector (some mod-

els), located on the rear of power supply, is

set to appropriate voltage. Proper voltage

setting depends on region.

2. Replace system board.

OR

Press and hold power button for less than 4

seconds. If hard drive LED does not turn on

green then:

1. Check that unit plugged into a working

AC outlet.

2. Open hood and check that power button

harness is properly connected to system

board.

3. Check that both power supply cables are

properly connected to system board.

4. Check if 5V_aux light on system board is

turned on. If yes, replace power button har-

ness. If problem persists, replace system

board.

5. If 5V_aux light on system board is not

turned on, remove expansion cards one at a

time until 5V_aux light on system board

turns on. It problem persists, replace power

supply.

Common POST Error Messages

Screen Message Probable Cause Recommended Action

101-Option ROM

Error 1. System ROM checksum

error.

2. Expansion board option

ROM checksum

1. Verify ROM, reflash if required

2. Remove suspected card, reboot

3. Clear CMOS memory

4. If message disappears, may be

problem with expansion card

5. Replace system board

103-System Board

Failure DMA, timers 1. Clear CMOS memory.

2. Remove expansion boards.

3. Replace system board.

164-Memory Size

Error Incorrect memory configu-

ration 1. Run Setup (F10).

2. Check DIMMs for proper seating,

type, and HP compatibility.

3. Remove DIMMs singularly and

reboot to isolate faulty DIMM.

4. Replace system board.

214-DIMM Config-

uration Warning Populated DIMM configura-

tion is not optimized Rearrange DIMMs so that each channel

has the same amount of memory.

301-, 304-Keyboard

error Keyboard failure. Check keyboard connection or keys.

Check connector for bent of missing

pins. Replace keyboard. If 304, possible

system board problem.

501-Display

Adapter Failure Graphics display controller. 1. Reseat graphics card.

2. Clear CMOS.

3. Check monitor connection.

4. Replace graphics card.

1720-SMART Hard

Drive Detects

Imminent Failure

Hard drive is about to fail. 1. Determine if hard drive is giving

correct error message. Enter

Computer Setup and run the Drive

Protection System test under Storage

> DPS Self-test.

2. Apply hard drive firmware patch if

applicable.

3. Back up contents and replace hard

drive.

1796-SATA

Cabling Error One or more SATA devices

are improperly attached. For

optimal performance, the

SATA 0 and SATA 1 con-

nectors must be used before

SATA 2 and SATA 3.

Ensure SATA connectors are used in

ascending order. For one device, use

SATA 0. For two devices, use SATA 0

and SATA 1. For three devices, use

SATA 0, SATA1, and SATA 2.

1801-Microcode

Patch Error Processor not supported by

ROM BIOS. 1. Upgrade BIOS to proper version.

2. Change the processor.