Hp Compaq Elite 8300 All In One Desktop Pc Reference Guide Morse_AIO_IPSM Win8
2015-01-05
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Illustrated Parts & Service Map HP Compaq Elite 8300 All-in-One Business PC © 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 701464-002. 2nd Edition December 2012. Cables Key Specifications Processor Type Intel® Core i7, i5, i3, Pentium®, Celeron® RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz) SODIMM, 2 slots Maximum RAM 16 GB Expansion Slots • • • (1) Mini PCIe half-length (used by wireless LAN module) (2) MXM 3.0 Type A - 35W (1) mSATA Chipset Intel Q77 Express Bays • • I/O Interfaces (1) 3.5" hard drive; supports up to two - 2.5" hard drives or one - 3.5" hard drive (1) 5.25" slim line optical drive Side: 6-in-1 card reader, (2) USB 3.0, mic, headphone Rear: PS/2 mouse and keyboard, (2) USB 2.0, (2) USB 3.0, DisplayPort, RJ-45, stereo line out 1 Power button board cable 698208-001 2 Backlight cable for use with CMI, LG display panels 698605-001 * Backlight cable for use with Samsung display panels 698610-001 3 Optical drive cable (data and power assembly) 698607-001 4 Hard drive cable (data and power assembly) 698606-001 5 Antenna, WLAN 698604-001 6 Hood sensor with cable 698205-001 * Touch panel cable, control VSO 698609-001 * 2nd hard drive cable 698216-001 * Converter board side cable 698206-001 * LVDS (display) cable 698209-001 * Capacitive strip sensor cable 698210-001 * Webcam cable 698211-001 * Adapter, DisplayPort to VGA 632484-001 * Adapter, DisplayPort to DVI 489409-001 * Adapter, DisplayPort to HDMI 617450-001 DisplayPort cable 487562-001 Display 23-inch (1920 x 1080), widescreen WLED backlit anti-glare * Operating Systems • • • *Not shown Windows® 8 Windows 7 FreeDOS Keyboards (not illustrated) Spare Parts PS/2 (standard/Windows 8) USB (standard/Windows 8) Wireless (standard/Windows 8) Washable* (standard/Windows 8) Smart card (standard/Windows 8) System Unit 1 Front bezel - non-touch screen models Includes capacitive sensor board and shutter. For products without a webcam, replace shutter with Webcam assembly kit (698227-001) 698615-001 * Front bezel - touch screen models Includes capacitive sensor board and shutter. For products without a webcam, replace shutter with Webcam assembly kit (698227-001) 698616-001 2 Power supply, 230W 698621-001 3 Left side panel 698612-001 4 Right side panel 698611-001 5 Standard stand assembly 698223-001 * Height adjustment stand 698226-001 6 Upper rear access panel (security screw and hardware are not spared) 698613-001 * Lower rear access panel 698614-001 7 Rear I/O security cover 698624-001 * Display panel - touch screen 698618-001 * Display panel - non-touch screen 698623-001 * Not shown HP Compaq Elite 8300 All-in-One 674312-xx1/701423-xx1 674313-xx1/701424-xx1 674314-xx1/701426-xx1 613125-xx1/700510-xx1 631411-xx4/701427-xx1 Arabic -17x Japanese -29x F Arabic -DE1 LA Spanish -16x BHCSY -B41 Norwegian -09x Belgian -18x People’s Republic of China -AAx Brazilian Portuguese -20x Portuguese -13x Bulgaria -26x Romanian -27x Czech -22x Russian -25x Danish -08x Saudi Arabia -DEx Finnish -35x Slovakian -23x French -05x South Korea -KDx French Canadian -12x Spanish -07x German -04x Swedish -10x Greek -15x Swiss -11x Hebrew -BBx Taiwanese -ABx Hungarian -21x Thai -28x India -D61 Turkish -14x International -37x U.S. -00x International English -L3x U.K. -03x Italian -06x * -001, -121 only Mass Storage Devices (not illustrated) DVD-ROM drive 608394-001 DVD±RW drive 657958-001 1 TB, 7200 rpm hard drive 667719-001 500 GB, 7200 rpm, 2.5-inch hard drive, Advanced Format 686217-001 500 GB, 7200 rpm, 2.5-inch hard drive 613208-001 320 GB, 7200 rpm, 2.5-inch hard drive 639135-001 250 GB, 7200 rpm hard drive, SATA 608746-001 256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001 180 GB Solid State Drive (SSD), SATA 6.0 696622-001 160 GB Solid State Drive (SSD), SATA 3.0 646809-001 128 GB Solid State Drive (SSD), SATA 2.0 665961-001 120 GB Solid State Drive (SSD), SATA 2.0 661841-001 24 GB Solid State Drive (SSD), mSATA, flash 683306-001 701464-002 page 1 Standard and Optional Boards Misc boards 1 Webcam 698198-001 2 Converter board 698200-001 3 AMD Radeon HD 7650A (MXM) discrete graphics board 687445-001 * NVIDIA GeForce GT 540M 2GB DDR3 MXM 3.0A discrete graphics board 698213-001 4 HP WLAN 802.11 a/b/g/n 652165-001 * HP WLAN 802.11 b/g/n 654602-001 * HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 697316-001 5 Power button board 698204-001 System boards (include replacement thermal material) * System board for use in models without Windows 8 657097-001 * System board for use in models with Windows Standard 657097-501 * System board for use in models with Windows Professional 657097-601 * System board - NetClone 700015-001 Memory modules (SODIMM, PC3-12800, CL11) * 8-GB 689374-001 * 4-GB 689373-001 * 2-GB 689372-001 Intel Core i7 processors (include thermal material) * 3770, 3.4 GHz, 8-MB L3 cache 688164-001 Intel Core i5 processors (include thermal material) * 3570, 3.4 GHz, 6-MB L3 cache 688162-001 * 3470, 3.2 GHz, 6-MB L3 cache 687943-001 Intel Core i3 processors (include thermal material) * 2130, 3.4 GHz, 3-MB L3 cache (65-W) 665120-001 * 2120, 3.3 GHz, 3-MB L3 cache (65-W) 638629-001 Intel Pentium processors (include thermal material) * G870, 3.1 GHz, 3-MB L3 cache 691936-001 * G860, 3.0 GHz, 3-MB L3 cache 665123-001 * G640, 2.8 GHz, 3-MB L3 cache 691935-001 Intel Celeron processors (include thermal material) * G550, 2.6 GHz, 2-MB L3 cache 691934-001 Miscellaneous Parts 1 Heat sink for use with graphics board 2 Heat sink for use with the processor (includes fan) 698603-001 698602-001 3 Stand cover 698225-001 4 Serial port assembly 698212-001 5 Cable routing bracket for use on stand 698224-001 6 Speakers (left and right) 698622-001 7 Fan for use with processor heat sink 702808-001 8 Fan/blower 698617-001 * Thermal pad (76mm*29mm*2.25mm) 706867-001 * HP keyed cable lock 626729-002 * Optical drive insert 698222-001 * Card reader insert 698220-001 * Card reader, 6-in-1 698219-001 * Hard drive isolation grommet 450712-001 * Mouse, PS2, optical 674315-001 * Transceiver for use with wireless mouse and keyboard 674319-001 * Mouse, washable 619580-001 * Mouse, wireless 674317-001 * Mouse, USB, optical 674316-001 * Mouse, USB, laser 674318-001 * Webcam assembly kit for models without a webcam (includes webcam cover for bezel) 698227-001 * HP Business Digital Headset 642738-001 *Not shown * Not shown Common POST Error Messages Diagnostic LEDs LED Color LED Activity State/Message Screen Message Probable Cause Recommended Action Power Green On Computer on 101-Option ROM Error Power Green 1 blink every 2 seconds Normal Suspend Mode System ROM checksum error. Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown 1. Verify ROM, reflash if required 2. Clear CMOS memory, reboot 3. Replace system board DMA, timers Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed 103-System Board Failure 1. Clear CMOS memory. 2. Replace system board. Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) 164-Memory Size Error and 201-Memory Error Incorrect memory configuration Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM 214-DIMM Configuration Warning Populated DIMM configura- 1. Check DIMMs for proper tion is not optimized seating, type, compatibility. Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. Power Red 12 blinks, 1 blink every second followed by a 2 second pause MXM thermal shutdown none none System does not power on and LEDs are not flashing System unable to power on HP Compaq Elite 8300 All-in-One 2. Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Replace graphics card. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 701464-002 page 2 System Setup and Boot Access the Setup Utility during the computer boot sequence by pressing the F10 key at boot. Advanced (continued) Device Options - Allows you to set: • Monitor Tracking - enable/disable • Printer Mode - Bi-Directional, EPP & ECP, Output Only • Num Lock State at Power-on - off/on • Integrated Video - enable/disable • Internal Speaker - enable/disable • NIC Option ROM Download - enable/disable • SATA RAID Option ROM Download - enable/disable • Multi-Processor - enable/disable • Hyper threading - enable/disable • Turbo Mode - enable/disable Computer Setup Menu Heading File Option/Description System Information - Lists the following main system specifications: • • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache size (L1/L2/L3) Installed memory size/speed/chan Integrated MAC Address • • • • • Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. System BIOS Chassis serial number Asset tracking number ME firmware version ME Management mode VGA Configuration - Displayed only if there are multiple PCI video adapters in the system. Allows you to specify which VGA controller will be the “boot” or primary VGA controller. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. AMT Configuration - Allows you to set: • AMT-enable/disable functions of the embedded Management Engine (ME) such as Active Management Technology (AMT). • Unconfigure AMT/ME-unconfigure any provisioned management settings for AMT. • Hide Unconfigure ME Confirmation Prompt (enable/disable) - set the system to not display the confirmation to unconfigure ME. • Watchdog Timer-set amount of time for a operating system and BIOS watchdog alert to be sent if the timers are not deactivated. Flash System ROM - Allows you to select a drive containing a new BIOS. Replicated Setup - Save to Rmvble Media and Restore from Rmvble Media Default Setup • Save Current Settings as Default • Restore Factory Settings as Default Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • Hard Disk - View drive size, model, firmware version, serial number, connector color. Also lets you set Translation Mode (Automatic, BitShift, LBA Assisted, User, and Off). • CD-ROM - View model, firmware version, serial num, connector color. • SSD Life Used • SMART (ATA disks only) • Diskette Drive - model and firmware version. • SATA Defaults - lets you set Translation Mode (Automatic, Bit-Shift, LBA Assisted, User, and Off). Storage Options - Lists drive options. The following options are available: • eSATA port - Allows you to set a SATA port as an eSATA port for use with an external drive. • SATA Emulation - IDE, RAID (not for USDT), or AHCI. • Removable Media Boot - Enables/disables ability to boot the system from removable media. • Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gbps as the maximum eSATA speed. DPS Self-Test - Allows you to execute self-tests on ATA hard drives. Boot Order - Allows you to specify boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Allows you to set and enable the setup (Admin) password. Power-On Password - Allows you to set and enable power-on password. Password Security Establishing a Setup or Power-On password: 1. Turn on or restart the computer. 2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 3. Press the F10 key to enter Computer Setup. 4. To establish Setup password, select Security > Setup Password and follow the instructions. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 5. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. To change the Setup password, go to step 2. To change the Power-on password, go to step 3. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. Password Options - When any password exists allows you to lock legacy resources, enable/disable Setup Browse Mode, set password prompt, enable/ disable network server mode, specify password requirement for warm boot, and set stringent passwords. 4. Press Enter. Smart Cover (some models) - Allows you to lock/unlock cover lock and set status of cover removal sensor. Deleting a Power-On or Setup password The new password will take effect the next time the computer is restarted. Device Security - Allows you to set Device Available/Device Hidden for: embedded security devices, serial and parallel ports, system audio, network controller, and SATA ports. 1. Turn on or restart the computer. USB Security - Allows you to set Device Available/Device Hidden for front USB ports 1-4, rear USB ports 1-6, accessory USB ports 1-4. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. Slot Security - Allows you to disable any PCI or PCI Express slot. Network Boot - Enables/disables boot from OS (NIC models only). System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial number or UUID, and keyboard locale setting. Master Boot Record Security - Enables/disables Master Boot Record (MBR) security. The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the “last known good” MBR, should changes to the MBR be detected when the system is restarted. System Security (some models) - Allows you to enable/disable: • Data Execution Prevention (enable/disable) • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology Directed I/O (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) - Enabling automatically enables VTx and VTd and disable OS Management of Embedded Security Device. Embedded Security Device must be enabled to enable this feature. • Intel TXT (LT) (enable/disable) • Embedded Security Device Support (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ 4. Press Enter. Clearing CMOS 1. Turn off the computer and disconnect the power cord from the power outlet. 2. Remove the access panel. 3. On the system board, press and hold the CMOS button for 5 seconds. 4. Replace the chassis access panel and reconnect the power cord. 5. Turn on the computer and allow it to start. DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, Unique Sleep State Blink Rates. Hardware Power Management - Allows you to enable/disable SATA bus power management and S5 maximum power savings. Thermal - Allows you to control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days • POST messages - Enable/disable • Press the ESC key for Startup Menu - Enable/disable • Option ROM prompt - Enable/disable • After Power Loss - Off/on/previous state • POST Delay - None, 5, 10, 15, or 20 seconds • Remote Wakeup Boot Source - Remote server/local hard drive • Factory Recovery Boot Support - Enable/disable • Bypass F1 Prompt on Configuration Changes - Enable/disable BIOS Power-On - Allows you to set the computer to turn on at a preset time. Onboard Devices - Allows you to set resources or disable Legacy devices. HP Compaq Elite 8300 All-in-One 701464-002 page 3 System Board System Board Connectors and Jumpers (component location may vary) X1PCIEXP1 PCIe X1 slot USB 3.0 Two external USB 3.0 connectors WEBCAM Webcam connector PS2 PS/2 keyboard + mouse connector TOUCHPANEL Touch panel display connector COMA Serial port J107 Card reader slot PB/LED Power switch connector DIMM3 Memory socket - Channel B PWR Main power connector DIMM1 Memory socket - Channel A SATA PWR0 Hard drive power connector USB External USB 2.0 connectors SATA0 1st hard drive data connector CMOS CMOS button SATA PWR1 2nd hard drive power connector SPKR Speaker connector VGA Display connector USB External USB 2.0 connectors SATA1 2nd hard drive data connector MIC External microphone connector SATA2 Optical drive data connector HDPH External headphone connector BAT RTC battery socket PSWD Password header SATA PWR2 Optical drive power connector OUT External audio out connector CHFAN Fan connector RJ45 Network jack LVDS UMA Display connector - UMA graphics mSATA mSATA slot LVDS MXM Display connector - discrete graphics DISPLAYPORT DisplayPort connector MXM Graphics card connector HSENSE Hood sensor connector HP Compaq Elite 8300 All-in-One 701464-002 page 4
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