Hp Compaq Elite 8300 All In One Desktop Pc Reference Guide Morse_AIO_IPSM Win8

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HP Compaq Elite 8300 All-in-One 701464-002 page 1

Illustrated Parts & Service Map

HP Compaq Elite 8300 All-in-One Business PC

© 2012 Hewlett-Packard Development Company, L.P. The information contained

herein is subject to change without notice. HP shall not be liable for technical or

editorial errors or omissions contained herein.

Document Number 701464-002. 2nd Edition December 2012.

Key Specifications

Spare Parts

Processor Type Intel® Core i7, i5, i3, Pentium®, Celeron®

RAM Type

Non-ECC DDR3 PC3-12800 (1600 MHz) SODIMM, 2 slots

Maximum RAM 16 GB

Expansion Slots • (1) Mini PCIe half-length (used by wireless LAN module)

• (2) MXM 3.0 Type A - 35W

• (1) mSATA

Chipset Intel Q77 Express

Bays • (1) 3.5" hard drive; supports up to two - 2.5" hard drives or

one - 3.5" hard drive

• (1) 5.25" slim line optical drive

I/O Interfaces Side: 6-in-1 card reader, (2) USB 3.0, mic, headphone

Rear: PS/2 mouse and keyboard, (2) USB 2.0, (2) USB 3.0,

DisplayPort, RJ-45, stereo line out

Display 23-inch (1920 x 1080), widescreen WLED backlit anti-glare

Operating Systems •Windows® 8

•Windows 7

• FreeDOS

System Unit

1 Front bezel - non-touch screen models

Includes capacitive sensor board and shutter. For products without a

webcam, replace shutter with Webcam assembly kit (698227-001)

698615-001

* Front bezel - touch screen models

Includes capacitive sensor board and shutter. For products without a

webcam, replace shutter with Webcam assembly kit (698227-001)

698616-001

2 Power supply, 230W 698621-001

3 Left side panel 698612-001

4 Right side panel 698611-001

5 Standard stand assembly 698223-001

* Height adjustment stand 698226-001

6 Upper rear access panel (security screw and hardware are not spared) 698613-001

* Lower rear access panel 698614-001

7 Rear I/O security cover 698624-001

* Display panel - touch screen 698618-001

* Display panel - non-touch screen 698623-001

* Not shown

Cables

1 Power button board cable 698208-001

2 Backlight cable for use with CMI, LG display panels 698605-001

* Backlight cable for use with Samsung display panels 698610-001

3 Optical drive cable (data and power assembly) 698607-001

4 Hard drive cable (data and power assembly) 698606-001

5 Antenna, WLAN 698604-001

6 Hood sensor with cable 698205-001

* Touch panel cable, control VSO 698609-001

* 2nd hard drive cable 698216-001

* Converter board side cable 698206-001

* LVDS (display) cable 698209-001

* Capacitive strip sensor cable 698210-001

* Webcam cable 698211-001

* Adapter, DisplayPort to VGA 632484-001

* Adapter, DisplayPort to DVI 489409-001

* Adapter, DisplayPort to HDMI 617450-001

* DisplayPort cable 487562-001

*Not shown

Keyboards (not illustrated)

PS/2 (standard/Windows 8)

USB (standard/Windows 8)

Wireless (standard/Windows 8)

Washable* (standard/Windows 8)

Smart card (standard/Windows 8)

674312-xx1/701423-xx1

674313-xx1/701424-xx1

674314-xx1/701426-xx1

613125-xx1/700510-xx1

631411-xx4/701427-xx1

Arabic -17x Japanese -29x

F Arabic -DE1 LA Spanish -16x

BHCSY -B41 Norwegian -09x

Belgian -18x People’s Republic of China

-AAx

Brazilian Portuguese -20x Portuguese -13x

Bulgaria -26x Romanian -27x

Czech -22x Russian -25x

Danish -08x Saudi Arabia -DEx

Finnish -35x Slovakian -23x

French -05x South Korea -KDx

French Canadian -12x Spanish -07x

German -04x Swedish -10x

Greek -15x Swiss -11x

Hebrew -BBx Taiwanese -ABx

Hungarian -21x Thai -28x

India -D61 Turkish -14x

International -37x U.S. -00x

International English -L3x U.K. -03x

Italian -06x

* -001, -121 only

Mass Storage Devices (not illustrated)

DVD-ROM drive 608394-001

DVD±RW drive 657958-001

1 TB, 7200 rpm hard drive 667719-001

500 GB, 7200 rpm, 2.5-inch hard drive, Advanced Format 686217-001

500 GB, 7200 rpm, 2.5-inch hard drive 613208-001

320 GB, 7200 rpm, 2.5-inch hard drive 639135-001

250 GB, 7200 rpm hard drive, SATA 608746-001

256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180 GB Solid State Drive (SSD), SATA 6.0 696622-001

160 GB Solid State Drive (SSD), SATA 3.0 646809-001

128 GB Solid State Drive (SSD), SATA 2.0 665961-001

120 GB Solid State Drive (SSD), SATA 2.0 661841-001

24 GB Solid State Drive (SSD), mSATA, flash 683306-001

HP Compaq Elite 8300 All-in-One 701464-002 page 2

Standard and Optional Boards

Misc boards

1 Webcam 698198-001

2 Converter board 698200-001

3 AMD Radeon HD 7650A (MXM) discrete graphics board 687445-001

*

NVIDIA GeForce GT 540M 2GB DDR3 MXM 3.0A discrete graphics board

698213-001

4 HP WLAN 802.11 a/b/g/n 652165-001

* HP WLAN 802.11 b/g/n 654602-001

* HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 697316-001

5 Power button board 698204-001

System boards (include replacement thermal material)

* System board for use in models without Windows 8 657097-001

* System board for use in models with Windows Standard 657097-501

* System board for use in models with Windows Professional 657097-601

* System board - NetClone 700015-001

Memory modules (SODIMM, PC3-12800, CL11)

*8-GB 689374-001

*4-GB 689373-001

*2-GB 689372-001

Intel Core i7 processors (include thermal material)

* 3770, 3.4 GHz, 8-MB L3 cache 688164-001

Intel Core i5 processors (include thermal material)

* 3570, 3.4 GHz, 6-MB L3 cache 688162-001

* 3470, 3.2 GHz, 6-MB L3 cache 687943-001

Intel Core i3 processors (include thermal material)

* 2130, 3.4 GHz, 3-MB L3 cache (65-W) 665120-001

* 2120, 3.3 GHz, 3-MB L3 cache (65-W) 638629-001

Intel Pentium processors (include thermal material)

* G870, 3.1 GHz, 3-MB L3 cache 691936-001

* G860, 3.0 GHz, 3-MB L3 cache 665123-001

* G640, 2.8 GHz, 3-MB L3 cache 691935-001

Intel Celeron processors (include thermal material)

* G550, 2.6 GHz, 2-MB L3 cache 691934-001

* Not shown

Diagnostic LEDs

LED Color LED Activity State/Message

Power Green On Computer on

Power Green 1 blink every 2 seconds Normal Suspend Mode

Power Red 1 blink every second followed

by a 2 second pause

CPU thermal shutdown

Power Red 3 blinks, 1 blink every second

followed by a 2 second pause

Processor not installed

Power Red 4 blinks, 1 blink every second

followed by a 2 second pause

Power failure (power supply overload)

Power Red 5 blinks, 1 blink every second

followed by a 2 second pause

Pre-video memory error

Power Red 6 blinks, 1 blink every second

followed by a 2 second pause

Pre-video graphics error

Power Red 7 blinks, 1 blink every second

followed by a 2 second pause

System board failure (ROM

Power Red 8 blinks, 1 blink every second

followed by a 2 second pause

Invalid ROM based on Checksum

Power Red 9 blinks, 1 blink every second

followed by a 2 second pause

System powers on but is unable to boot

Power Red 11 blinks, 1 blink every second

followed by a 2 second pause

Current processor does not support a

feature previously enabled.

Power Red 12 blinks, 1 blink every second

followed by a 2 second pause

MXM thermal shutdown

none none System does not power on and

LEDs are not flashing

System unable to power on

Miscellaneous Parts

1 Heat sink for use with graphics board 698603-001

2 Heat sink for use with the processor (includes fan) 698602-001

3 Stand cover 698225-001

4 Serial port assembly 698212-001

5 Cable routing bracket for use on stand 698224-001

6 Speakers (left and right) 698622-001

7 Fan for use with processor heat sink 702808-001

8 Fan/blower 698617-001

* Thermal pad (76mm*29mm*2.25mm) 706867-001

* HP keyed cable lock 626729-002

* Optical drive insert 698222-001

* Card reader insert 698220-001

* Card reader, 6-in-1 698219-001

* Hard drive isolation grommet 450712-001

* Mouse, PS2, optical 674315-001

* Transceiver for use with wireless mouse and keyboard 674319-001

* Mouse, washable 619580-001

* Mouse, wireless 674317-001

* Mouse, USB, optical 674316-001

* Mouse, USB, laser 674318-001

* Webcam assembly kit for models without a webcam (includes webcam

cover for bezel)

698227-001

* HP Business Digital Headset 642738-001

*Not shown

Common POST Error Messages

Screen Message Probable Cause Recommended Action

101-Option ROM Error System ROM checksum

error.

1. Verify ROM, reflash if required

2. Clear CMOS memory, reboot

3. Replace system board

103-System Board

Failure

DMA, timers 1. Clear CMOS memory.

2. Replace system board.

164-Memory Size Error

and

201-Memory Error

Incorrect memory configu-

ration

1. Run Setup (F10).

2. Check DIMMs for proper

seating, type, compatibility.

3. Remove DIMMs singularly and

reboot to isolate faulty DIMM.

4. Replace system board.

214-DIMM Configura-

tion Warning

Populated DIMM configura-

tion is not optimized

1. Check DIMMs for proper

seating, type, compatibility.

2. Rearrange the DIMMs so that

each channel has the same

amount of memory.

301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.

Check connector for bent or miss-

ing pins. Replace kybd. If 304,

possible system board problem.

501-Display Adapter

Failure

Graphics display controller. 1. Reseat graphics card.

2. Clear CMOS.

3. Replace graphics card.

1720-SMART Hard Drive

Detects Imminent Failure

Hard drive is about to fail.

1. Determine if hard drive is giving

correct error message. Enter

Computer Setup and run the

Drive Protection System test

under

Storage > DPS Self-test

.

2. Apply hard drive firmware

patch if applicable.

3. Back up contents and replace

hard drive.

HP Compaq Elite 8300 All-in-One 701464-002 page 3

System Setup and Boot

Access the Setup Utility during the computer boot sequence by pressing the F10 key at boot.

Password Security

Establishing a Setup or Power-On password:

1. Turn on or restart the computer.

2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

3. Press the F10 key to enter Computer Setup.

4. To establish Setup password, select Security > Setup Password and follow the instructions.

- or -

To establish a Power-On password, select Security > Power-On Password and follow the

instructions on the screen

5. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:

1. Turn on or restart the computer.

To change the Setup password, go to step 2.

To change the Power-on password, go to step 3.

2. To change the Setup password, as soon as the computer turns on:

- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.

- Press the F10 key to enter Computer Setup.

3. When the key icon appears, type your current password, a slash (/) or alternate delimiter

character, your new password, another slash (/) or alternate delimiter character, and your new

password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the characters do not appear on the screen.

4. Press Enter.

The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password

1. Turn on or restart the computer.

To delete the Setup password, go to step 2.

To delete the Power-On password, go to step 3.

2. To change the Setup password, as soon as the computer turns on:

- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.

- Press the F10 key to enter Computer Setup.

3. When the key icon appears, type your current password followed by a slash (/) or alternate

delimiter character as shown. Example: currentpassword/

4. Press Enter.

Clearing CMOS

1. Turn off the computer and disconnect the power cord from the power outlet.

2. Remove the access panel.

3. On the system board, press and hold the CMOS button for 5 seconds.

4. Replace the chassis access panel and reconnect the power cord.

5. Turn on the computer and allow it to start.

Computer Setup Menu

Heading Option/Description

File System Information - Lists the following main system specifications:

• Product name

• SKU number (some models)

• Processor type/speed/stepping

• Cache size (L1/L2/L3)

• Installed memory size/speed/chan

• Integrated MAC Address

•System BIOS

• Chassis serial number

• Asset tracking number

• ME firmware version

• ME Management mode

About - Displays copyright notice.

Set Time and Date - Allows you to set system time and date.

Flash System ROM - Allows you to select a drive containing a new BIOS.

Replicated Setup - Save to Rmvble Media and Restore from Rmvble Media

Default Setup

• Save Current Settings as Default

• Restore Factory Settings as Default

Apply Defaults and Exit - Applies the selected default settings and clears

any established passwords.

Ignore Changes and Exit - Exits Computer setup without saving changes.

Save Changes and Exit - Saves changes to system configuration or default

settings and exits Computer Setup.

Storage Device Configuration - Lists all installed BIOS-controlled storage devices.

The following options are available:

• Hard Disk - View drive size, model, firmware version, serial number,

connector color. Also lets you set Translation Mode (Automatic, Bit-

Shift, LBA Assisted, User, and Off).

• CD-ROM - View model, firmware version, serial num, connector color.

•SSD Life Used

• SMART (ATA disks only)

• Diskette Drive - model and firmware version.

• SATA Defaults - lets you set Translation Mode (Automatic, Bit-Shift,

LBA Assisted, User, and Off).

Storage Options - Lists drive options. The following options are available:

• eSATA port - Allows you to set a SATA port as an eSATA port for use

with an external drive.

• SATA Emulation - IDE, RAID (not for USDT), or AHCI.

• Removable Media Boot - Enables/disables ability to boot the system

from removable media.

• Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gbps as the

maximum eSATA speed.

DPS Self-Test - Allows you to execute self-tests on ATA hard drives.

Boot Order - Allows you to specify boot order.

• Shortcut to Temporarily Override Boot Order

Security Setup Password - Allows you to set and enable the setup (Admin) password.

Power-On Password - Allows you to set and enable power-on password.

Password Options - When any password exists allows you to lock legacy

resources, enable/disable Setup Browse Mode, set password prompt, enable/

disable network server mode, specify password requirement for warm boot,

and set stringent passwords.

Smart Cover (some models) - Allows you to lock/unlock cover lock and set

status of cover removal sensor.

Device Security - Allows you to set Device Available/Device Hidden for:

embedded security devices, serial and parallel ports, system audio, network

controller, and SATA ports.

USB Security - Allows you to set Device Available/Device Hidden for front

USB ports 1-4, rear USB ports 1-6, accessory USB ports 1-4.

Slot Security - Allows you to disable any PCI or PCI Express slot.

Network Boot - Enables/disables boot from OS (NIC models only).

System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial

number or UUID, and keyboard locale setting.

Master Boot Record Security - Enables/disables Master Boot Record

(MBR) security. The MBR contains information needed to successfully boot

from a disk and to access the data stored on the disk. Master Boot Record

Security may prevent unintentional or malicious changes to the MBR, such

as those caused by some viruses or by the incorrect use of certain disk utili-

ties. It also allows you to recover the “last known good” MBR, should

changes to the MBR be detected when the system is restarted.

System Security (some models) - Allows you to enable/disable:

• Data Execution Prevention (enable/disable)

• Virtualization Technology (VTx) (enable/disable)

• Virtualization Technology Directed I/O (VTd) (enable/disable)

• Trusted Execution Technology (enable/disable) - Enabling automatically

enables VTx and VTd and disable OS Management of Embedded Secu-

rity Device. Embedded Security Device must be enabled to enable this

feature.

• Intel TXT (LT) (enable/disable)

• Embedded Security Device Support (enable/disable)

• OS management of Embedded Security Device (enable/disable)

• Reset of Embedded Security Device through OS (enable/disable)

DriveLock Security - Allows you to assign or modify a master or user pass-

word for hard drives.

Power OS Power Management - Allows you to enable/disable Runtime Power

Management, Idle Power Savings, ACPI S3 Hard Disk Reset, Unique Sleep

State Blink Rates.

Hardware Power Management - Allows you to enable/disable SATA bus

power management and S5 maximum power savings.

Thermal - Allows you to control minimum fan speed.

Advanced Power-On Options - Allows you to set:

• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days

• POST messages - Enable/disable

• Press the ESC key for Startup Menu - Enable/disable

• Option ROM prompt - Enable/disable

• After Power Loss - Off/on/previous state

• POST Delay - None, 5, 10, 15, or 20 seconds

• Remote Wakeup Boot Source - Remote server/local hard drive

• Factory Recovery Boot Support - Enable/disable

• Bypass F1 Prompt on Configuration Changes - Enable/disable

BIOS Power-On - Allows you to set the computer to turn on at a preset time.

Onboard Devices - Allows you to set resources or disable Legacy devices.

Advanced

(continued)

Bus Options (some models) - Allows you to enable/disable PCI SERR#

Generation and PCI VGA palette snooping.

Device Options - Allows you to set:

• Monitor Tracking - enable/disable

• Printer Mode - Bi-Directional, EPP & ECP, Output Only

• Num Lock State at Power-on - off/on

• Integrated Video - enable/disable

• Internal Speaker - enable/disable

• NIC Option ROM Download - enable/disable

• SATA RAID Option ROM Download - enable/disable

• Multi-Processor - enable/disable

• Hyper threading - enable/disable

• Turbo Mode - enable/disable

VGA Configuration - Displayed only if there are multiple PCI video adapt-

ers in the system. Allows you to specify which VGA controller will be the

“boot” or primary VGA controller.

AMT Configuration - Allows you to set:

• AMT-enable/disable functions of the embedded Management Engine

(ME) such as Active Management Technology (AMT).

• Unconfigure AMT/ME-unconfigure any provisioned management set-

tings for AMT.

• Hide Unconfigure ME Confirmation Prompt (enable/disable) - set the

system to not display the confirmation to unconfigure ME.

• Watchdog Timer-set amount of time for a operating system and BIOS

watchdog alert to be sent if the timers are not deactivated.

HP Compaq Elite 8300 All-in-One 701464-002 page 4

System Board

System Board Connectors and Jumpers (component location may vary)

X1PCIEXP1 PCIe X1 slot USB 3.0 Two external USB 3.0 connectors

WEBCAM Webcam connector PS2 PS/2 keyboard + mouse connector

TOUCHPANEL Touch panel display connector COMA Serial port

J107 Card reader slot PB/LED Power switch connector

DIMM3 Memory socket - Channel B PWR Main power connector

DIMM1 Memory socket - Channel A

SATA PWR0

Hard drive power connector

USB External USB 2.0 connectors SATA0 1st hard drive data connector

CMOS CMOS button

SATA PWR1

2nd hard drive power connector

SPKR Speaker connector VGA Display connector

USB External USB 2.0 connectors SATA1 2nd hard drive data connector

MIC External microphone connector SATA2 Optical drive data connector

HDPH External headphone connector BAT RTC battery socket

PSWD Password header

SATA PWR2

Optical drive power connector

OUT External audio out connector CHFAN Fan connector

RJ45 Network jack LVDS UMA Display connector - UMA graphics

mSATA mSATA slot LVDS MXM Display connector - discrete graphics

DISPLAYPORT

DisplayPort connector MXM Graphics card connector

HSENSE Hood sensor connector