Hp Compaq Presario X6000 Notebook Pc Nx9600 379178 002 Users Manual Maintenance And Service Guide

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Maintenance and Service
Guide

Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002

September 2006

This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Second Edition September 2006
First Edition January 2005
Document Part Number: 379178-002

Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . .
Selecting from the Main Menu . . . . . . . . . . . . . . . . .
Selecting from the Security Menu . . . . . . . . . . . . . .
Selecting from the Advanced Menu . . . . . . . . . . . . .
Selecting from the Tools Menu. . . . . . . . . . . . . . . . .
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . .

Maintenance and Service Guide

2–1
2–1
2–2
2–3
2–4
2–4
2–5

iii

Contents

3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6

Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10
Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12
Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .

iv

4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–7

Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

Maintenance and Service Guide

v

Contents

6 Specifications
Connector Pin Assignments
Power Cord Set Requirements
Screw Listing
Index

vi

Maintenance and Service Guide

1
Product Description
The Compaq Presario X6000 Notebook PC 1 and
HP Compaq nx9600 Notebook PC 2 offer advanced modularity,
Intel® Mobile Pentium® 4 processors, and extensive multimedia
support.

Compaq Presario X6000 Notebook PC and HP Compaq nx9600
Notebook PC

Maintenance and Service Guide

1–1

Product Description

1.1 Features
■

■

■
■
■
■
■
■

1–2

The following processors are available, varying by
notebook model:
❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
The following displays are available, varying by
notebook model:
❏ 17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
256-MB DDR-2 synchronous DRAM (SDRAM) at 400
MHz, expandable to 2.0 GB
Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
Full-size Windows keyboard with full-size numeric keypad
TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation
Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
(Compaq Presario X6000 models only)

Maintenance and Service Guide

Product Description

■
■
■
■
■
■
■
■

■

Integrated Gigabit Ethernet (10/100/1000) LAN NIC with
RJ-45 jack (HP Compaq nx9600 models only)
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini PCI IEEE 802.11a/b
(Compaq Presario X6000 models) and 802.11a/b/g
(HP Compaq nx9600 models) WLAN devices
Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
12-cell Li-Ion battery pack
Stereo speakers with volume up, volume mute, and volume
down buttons
Support for the following optical drives:
❏ 8X Max DVD±RW/R and CD-RW Combo Drive
❏ 24X Max DVD/CD-RW Combo Drive
Connectors:
❏ External monitor
❏ Universal Serial Bus (USB) v. 2.0 (four ports)
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 (select models only)
❏ S-Video-out (select models only)
❏ Expansion port 2
❏ Memory Reader slot (Compaq Presario X6000 models
only)
❏ Digital Media Slot (HP Compaq nx9600 models only)
❏ Digital drive bay
❏ ExpressCard

Maintenance and Service Guide

1–3

Product Description

1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.

1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:

1–4

■

Standby

■

Hibernation

■

Setting customization by the user

■

Hotkeys for setting the level of performance

■

Battery calibration

■

Lid switch standby/resume

■

Power/standby button

■

Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide

Product Description

1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.

Front Components

Table 1-1
Front Components
Item

Component

Function

1

Stereo speakers (2)

Produce stereo sound.

2

Display release latch

Opens the notebook.

3

Wireless light

On: An integrated wireless device has been
enabled.

4

Power/standby light

■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.

5

Drive activity light

On: A drive on the notebook is being
accessed.

6

Battery light

■ On: Battery pack is charging.
■ Blinking: Battery pack has reached a
low-battery condition.

Maintenance and Service Guide

1–5

Product Description

The external components on the right side notebook are shown
below and described in Table 1-2.

Right-Side Components

Table 1-2
Right-Side Components
Item

Component

Function

1

Memory Reader
(Compaq Presario
X6000 only)
Digital Media Slot
(HP Compaq nx9600
only)

Supports the following optional digital
media cards: Secure Digital (SD) Memory
Card, Secure Digital Input/Output (SD I/O)
Card, Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card,
and SmartMedia Card.

2

ExpressCard slot

Supports an optional ExpressCard.

1–6

Maintenance and Service Guide

Product Description

Table 1-2
Right-Side Components (Continued)
Item

Component

Function

3

PC Card eject button

Ejects an optional PC Card from the
PC Card slot.

4

PC Card slot

Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional remote control.

5

Digital drive bay

Supports an optional USB digital drive.

6

Digital drive eject
button

Ejects an optional USB digital drive from the
digital drive bay.

7

1394 port

Connects an optional 1394 device such
as a scanner, digital camera, or digital
camcorder.

8

USB ports (2)

Connect an optional 1.1- or 2.0-compliant
USB device.

9

RJ-11 (modem) jack

Connects the modem cable.

10

RJ-45 (network) jack

Connects an optional network cable.

11

Expansion port 2

Connects to an optional notebook
expansion product.

Maintenance and Service Guide

1–7

Product Description

The external components on the left side of the notebook are
shown below and described in Table 1-3.

Left-Side Components

Table 1-3
Left-Side Components
Item

Component

Function

1

Exhaust vent

Provides airflow to cool internal
components.
prevent overheating, do not
Ä To
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.

2

USB port

Connects an optional 1.1- or 2.0-compliant
USB device.

3

Audio-in
(microphone) jack

Connects an optional monaural
microphone.

4

Audio-out
(headphone) jack (2)

Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.

5

Optical drive

Supports an optical disc. The type of optical
drive, such as a combination
CD-ROM/DVD-ROM, varies by model.

1–8

Maintenance and Service Guide

Product Description

The external components on the rear panel of the notebook are
shown below and described in Table 1-4.

Rear Panel Components

Table 1-4
Rear Panel Components
Item

Component

Function

1

Power connector

Connects an AC adapter.

2

USB port

Connects an optional 1.1- or 2.0-compliant
USB device.

3

S-Video-out jack

Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.

4

External monitor port

Connects an optional VGA external
monitor or projector.

5

Exhaust vent

Provides airflow to cool internal
components.
prevent overheating, do not
Ä To
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.

6

Security cable slot

Maintenance and Service Guide

Attaches an optional security cable to the
notebook.

1–9

Product Description

The standard keyboard components of the notebook are shown
below and described in Table 1-5.

Standard Keyboard Components

1–10

Maintenance and Service Guide

Product Description

Table 1-5
Standard Keyboard Components
Item

Component

Function

1

caps lock key

Enables caps lock and turns on the caps
lock light.

2

f1 to f12 keys (12)

Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.

3

num lock key

Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

4

Keypad keys (15)

In Windows, can be used like the keys
on an external numeric keypad.

5

Arrow keys

Moves the cursor around the screen.

6

Windows
applications key

In Windows, displays a shortcut menu
for items beneath the pointer.

7

Windows logo key

In Windows, displays the Windows
Start menu.

8

fn key

Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.

Maintenance and Service Guide

1–11

Product Description

The upper components of the keyboard are shown below and
described in Tables 1-6 and 1-7.

Upper Keyboard Components

Table 1-6
Upper Keyboard Components
Item

Component

Function

1

Exhaust vents

Provide airflow to cool internal
components.
prevent overheating, do not
Ä To
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.

2

1–12

Caps lock light

On: caps lock is on.

Maintenance and Service Guide

Product Description

Table 1-6
Upper Keyboard Components (Continued)
Item

Component

Function

3

Num lock light

On: num lock or the numeric keypad is on.

4

Power/standby button

When the notebook is:
■ Off, press to turn on the notebook.
■ On, briefly press to initiate standby.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
the system has stopped
✎ Ifresponding
and Microsoft®
Windows® shutdown procedures
cannot be used, press and hold the
power/standby button for at least
4 seconds to turn off the notebook.

5

Volume down button

Decreases system volume.

6

Volume mute button

Mutes or restores system volume.

7

Volume up button

Increases system volume.

8

Wireless button

Turns the wireless network device on and
off (select models only).

9

Display lid switch

■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
standby, turns on the notebook
(resumes from standby).

Maintenance and Service Guide

1–13

Product Description

The notebook top components are show below and described
in Table 1-7.

Notebook Top Components

1–14

Maintenance and Service Guide

Product Description

Table 1-7
Notebook Top Components
Item

Component

Function

1

TouchPad light

On: TouchPad is enabled.

2

TouchPad

Moves the pointer and selects or
activates items on the screen.

3

TouchPad left/right
scroll zone

Scrolls left or right.

4

Left and right TouchPad
buttons (2)

Function like the left and right buttons on
an external mouse.

5

Memory Reader light

On: an SD Memory Card, SD I/O Card,
Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card, and
SmartMedia inserted in the Memory
Reader is being accessed.

6

TouchPad up/down
scroll zone

Scrolls up or down.

7

TouchPad button

Enables/disables the TouchPad.

Maintenance and Service Guide

1–15

Product Description

The external components on the bottom of the notebook are
shown below and described in Table 1-8.

Bottom Components

Table 1-8
Bottom Components
Item

Component

Function

1

Exhaust vents (4)

Provide airflow to cool internal
components.

Ä

1–16

To prevent overheating, do not
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.

Maintenance and Service Guide

Product Description

Table 1-8
Bottom Components (Continued)
Item

Component

Function

2

Fans (2)

Provide airflow to cool internal
components.

Ä

To prevent overheating, do not
obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows, thick
rugs or clothing, to block airflow.

3

Memory module
compartment

Contains two memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by notebook model.

4

Label areas (2)

Contains the notebook serial number
and other applicable regulatory labels.

5

Battery pack release latch

Releases a battery pack from the
battery bay.

6

Battery bay

Holds a battery pack.

7

Hard drive bay

Holds the internal hard drive.

Mini PCI compartment

Holds an optional wireless LAN device.

Ä

Maintenance and Service Guide

To prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device and
then receive a warning message,
remove the device to restore
notebook functionality. Then
contact Customer Care.

1–17

Product Description

1.5 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:

Ä

■

Memory module

■

Mini PCI communications devices

■

Hard drive

■

Display

■

Keyboard and TouchPad

■

Audio

■

Intel Pentium 4 processors

■

PC Card

CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.

1–18

Maintenance and Service Guide

2
Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.

2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.

Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.

Maintenance and Service Guide

2–1

Troubleshooting

2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
–

or –

❏ Select Exit > Exit Discarding Changes, and then
press enter.
–

or –

❏ Select Exit > Load Setup Defaults, and then press enter.

4. When you are prompted to confirm your action, press f10.

Selecting from the Main Menu
Table 2-1
Main Menu
Select

To Do This

System Information

■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.

2–2

Maintenance and Service Guide

Troubleshooting

Selecting from the Security Menu
Table 2-2
Security Menu
Select

To Do This

Administrator Password

Enter, change, or delete an Administrator
password.

Power-on Password

Enter, change, or delete a power-on password.

DriveLock Passwords

Enable/disable DriveLock; change a DriveLock
user or master password.
Settings are accessible only
✎ DriveLock
when you enter Computer Setup by turning
on (not restarting) the notebook.

Password Options
(Password options can
be selected only when
a power-on password
has been set.)

Enable/disable:
■ QuickLock
■ QuickLock on standby
■ QuickBlank
enable QuickLock on standby or
✎ To
QuickBlank, you must first enable
QuickLock.

Device Security

Enable/disable:
■ Diskette drive startup*
■ CD-ROM or diskette startup
for a DVD-ROM can be entered
✎ Settings
in the CD-ROM field.

*Not applicable to SuperDisk LS-120 drives.

Maintenance and Service Guide

2–3

Troubleshooting

Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select

To Do This

Language

Change the Computer Setup language.

Boot Order

Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.

Accessibility Options

Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.

Video Memory

Displays the amount of video memory available
on the notebook.

Selecting from the Tools Menu
Table 2-4
Tools Menu
Select

To Do This

Hard Drive Self Test

Run a quick comprehensive self test on hard
drives in the system that support the test features.

2–4

Maintenance and Service Guide

Troubleshooting

2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart

Description

2.1

“Flowchart 2.1—Initial Troubleshooting”

2.2

“Flowchart 2.2—No Power, Part 1”

2.3

“Flowchart 2.3—No Power, Part 2”

2.4

“Flowchart 2.4—No Power, Part 3”

2.5

“Flowchart 2.5—No Power, Part 4”

2.6

“Flowchart 2.6—No Video, Part 1”

2.7

“Flowchart 2.7—No Video, Part 2”

2.8

“Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”

2.9

“Flowchart 2.9—No Operating System (OS) Loading”

2.10

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

2.11

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

2.12

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

2.13

“Flowchart 2.13—No OS Loading, Diskette Drive”

Maintenance and Service Guide

2–5

Troubleshooting

Table 2-5
Troubleshooting Flowcharts Overview (Continued)
Flowchart

Description

2.14

“Flowchart 2.14—No OS Loading, Optical Drive”

2.15

“Flowchart 2.15—No Audio, Part 1”

2.16

“Flowchart 2.16—No Audio, Part 2”

2.17

“Flowchart 2.17—Nonfunctioning Device”

2.18

“Flowchart 2.18—Nonfunctioning Keyboard”

2.19

“Flowchart 2.19—Nonfunctioning Pointing Device”

2.20

“Flowchart 2.20—No Network/Modem Connection”

2–6

Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.

N
Go to
Is there
power?

“Flowchart
2.2—No Power,
Part 1.”

Y
N
Check
LED board,
speaker
connections.

Beeps,
LEDs, or error
messages?

N

Y

Go to

All drives
working?

N
Go to

Y

“Flowchart
2.6—No Video,
Part 1.”

Is there video?
(no boot)

N

Y

Keyboard/
pointing device
working?

N
Go to

Y
N

Go to
Is there
sound?

Y

“Flowchart
2.9—No Operating
System (OS)
Loading.”

Is the OS
loading?

“Flowchart
2.17—Nonfunctioning
Device.”

“Flowchart
2.15—No Audio,
Part 1.”

Y

Maintenance and Service Guide

Go to
“Flowchart
2.18—Nonfunctioning
Keyboard” or
“Flowchart
2.19—Nonfunctioning
Pointing Device.”

N
Connecting
to network
or modem?

Go to
“Flowchart
2.20—No
Network/Modem

Y
End

2–7

Troubleshooting

Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).

Remove from
expansion base
(if applicable).

N

N

Power up
on battery
power?

Go to

Power up
on battery
power?

Reset
power.*

“Flowchart
2.3—No Power,
Part 2.”

Y

Y
N

N

Power up
on AC
power?

Power up
on AC
power?

Reset
power.*

Y

Go to
“Flowchart
2.4—No Power,
Part 3.”

Y
Y
Power up in
docking
device?

Done

N
1. Reseat the power cables in the
expansion base and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.

Y
Done

2–8

N
Power up
in expansion
base?

*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the notebook can be
reset using the standby switch and
either the lid switch or the main power
switch.

Go to
“Flowchart
2.8—Nonfunctioning
Expansion Base (if
applicable).”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”

Visually check for
debris in battery
socket and clean
if necessary.

Y
Power on?

Done

N
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.

N
Replace
power supply
(if applicable).

Power on?

Y
N
Go to
Done

Power on?

“Flowchart
2.4—No Power,
Part 3.”

Y

Done

Maintenance and Service Guide

2–9

Troubleshooting

Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”

Plug directly
into AC outlet.

Y
Power LED
on?

Done

N
Reseat AC adapter
in notebook and
at power source.

Y
Done

Power on?

N

External

N
Try different
outlet.

Power outlet
active?

Y

Internal or
external AC
adapter?

Replace external
AC adapter.

N

Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”

Replace
power cord.

Power on?

Y
Y
Done
Power on?

Done

N

2–10

Maintenance and Service Guide

Troubleshooting

Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”

Open
notebook.

Y
Loose or
damaged
parts?

N

Reseat loose
components and
boards and
replace damaged
items.

Close
notebook and
retest.

N
Power on?

Y

Done

Replace the following items (if applicable).
Check notebook operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to
prevent shorting out among components.

Maintenance and Service Guide

2–11

Troubleshooting

Flowchart 2.6—No Video, Part 1
No video.

Expansion base
Go to

Stand-alone
or expansion
base?

*NOTE: To change from internal to
external display, use the hotkey
combination.

“Flowchart
2.7—No Video,
Part 2.”

Stand-alone
Internal or
external
display*?

Y
Adjust
brightness.

A

Adjust
brightness.

Press lid
switch to ensure
operation.

Y
Video OK?

Done

N

Internal

External

Video OK?

Y
Done

N

Video OK?

Done

N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Display
3. System board

Check for bent
pins on cable.

N
Video OK?

Y

Internal and
external
video OK?

Replace
system
board.

Y
Done

2–12

N
Try
another
display.

Done

Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”

Remove
notebook from
expansion base,
if connected.

Adjust
display
brightness.

Check brightness
of external
monitor.

N

Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”

Video OK?

Y

Video OK?

Done

N
Check that notebook is properly
seated in expansion base, for
bent pins on cable, and for
monitor connection.

Try another
external
monitor.

Y
Video OK?

Y
Internal
and external
video OK?

Done

Done

N

N

Go to
Adjust external
monitor display.

Maintenance and Service Guide

“Flowchart
2.8—Nonfunctioning
Expansion Base (if
applicable).”

2–13

Troubleshooting

Flowchart 2.8—Nonfunctioning Expansion Base
(if applicable)
Nonfunctioning
expansion base.

Reseat power
cord in expansion
base and
power outlet.

Check voltage
setting on
expansion base.

Reinstall
notebook into
expansion base.

Y

Reset monitor
cable connector at
expansion base.

Expansion
base
operating?

N

Y
Expansion
base
operating?

N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
expansion base.

2–14

Done

Done

Replace the following expansion base
components one at a time. Check
notebook operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Expansion base motor mechanism

Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*

Reseat power
cord in expansion
base and
power outlet.

No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”

No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”

No OS loading from CD- or DVD-ROM drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”

No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”

*NOTE: Before beginning troubleshooting,
always check cable connections, cable ends,
and drives for bent or damaged pins.

Maintenance and Service Guide

2–15

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.

Y

Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

Nonsystem
disk
message?

N
Reseat
external
hard drive.

Y
OS loading?

Done

N
N
Boot
from
CD?

N

Y
Check the Setup
utility for correct
boot order.

Boot
from
diskette?

Y
Change boot
priority through
the Setup utility
and reboot.

N
Boot
from
hard drive?

N

Y

Boot
from
hard drive?

Done

Y

2–16

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”

Reseat
hard drive.

N
1. Replace
hard drive.
2. Replace
system board.

CD or
diskette in
drive?

Y

Y
Hard drive
accessible?

Done

N
Remove
diskette and
reboot.

Run FDISK.

Y
Boot
from
hard drive?

N
Done

N

Hard drive
partitioned?

Y
N

Y

N

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Boot
from diskette
drive?

Hard drive
formatted?

Y

Format hard drive
and bring to
a bootable
c:\ prompt.

N
Y

Hard drive
accessible?

Y

Notebook
booted?
Done

N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

Maintenance and Service Guide

Create partition,
and then format
hard drive to
bootable
c:\ prompt.

Go to

Load OS using
Operating
System Disc (if
applicable).

“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

2–17

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

N
System
files on hard
drive?

Install OS
and reboot.

Y
Y

Y

Virus
on
hard drive?

OS
loading from
hard drive?

Clean virus.

N

Done

N
Y
Run SCANDISK
and check for
bad sectors.

Diagnostics
on diskette?

Replace
hard drive.

N
N
Can bad
sectors
be fixed?

Run diagnostics
and follow
recommendations.

Replace
hard drive.

Y
N
Boot from
hard drive?

Fix bad
sectors.

Replace
hard drive.

Y
Done

2–18

Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.

Reseat
diskette drive.

OS
loading?

Done

N

Y

N

N

Y
N

Check diskette
for system files.
Try different
diskette.

Go to

Boot
from another
device?

“Flowchart
2.17—Nonfunction
ing Device.”

Y

Y
N
Diskette
drive enabled
in the Setup
utility?

Enable drive
and cold boot
notebook.

1. Replace
diskette drive.
2. Replace system
board.

Nonsystem
disk error?

N

Y

Y
Y

N

Install bootable
diskette and
reboot notebook.

Bootable
diskette
in drive?

Nonsystem
disk message?

Is diskette
drive boot
order
correct?

Change boot
priority using
the Setup utility.

OS
loading?

Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,” for

Done

N

instructions.

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

2–19

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive
No OS
loading from
CD-ROM or
DVD-ROM Drive.

Y

N

Install bootable
disc and
reboot
notebook.

Bootable
disc in
drive?

Disc
in drive?

Y

N
Install
bootable disc.

Try another
bootable disc.

Y
Boots from
CD or DVD?

Done

N
Y
Boots from
CD or DVD?

Reseat
drive.

Done

N
N
Boot
from another
device?

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Y
Y
Boot
order
correct?

N

Reset the
notebook. Refer to

Go to

Section 1.2,
“Resetting the
Notebook,” for

“Flowchart
2.17—Nonfunctioning
Device.”

instructions.
Correct boot
order using
the Setup utility.

2–20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.

No audio.

Audio?

Done

N

N

Y
Notebook in
expansion base
(if applicable)?

Go to
Internal
audio?

Undock

N

“Flowchart
2.16—No Audio,
Part 2.”

Y
Replace the following expansion base
components one at a time, as applicable.
Check audio status after each change.
1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.

Go to
“Flowchart
2.16—No Audio,
Part 2.”

Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Audio?

Done

N

Maintenance and Service Guide

2–21

Troubleshooting

Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”

N
Audio
driver in OS
configured?

Reload
audio drivers.

Y
N
Correct
drivers for
application?

Load drivers and
set configuration
in OS.

Y
Connect to
external
speaker.

N
Audio?

Y

Replace audio
board and
speaker
connections
in notebook
(if applicable).

Y
Audio?

Done

N

1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.

2–22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.

Reseat
device.

Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.

N
Clear
CMOS.

Y
Fix or
replace
broken item.

Any physical
device detected?

Go to
Reattach device.
Close notebook,
plug in power,
and reboot.

“Flowchart
2.9—No
Operating System
(OS) Loading.”

Replace hard drive.

N
Device
boots
properly?

N
Replace NIC.
If integrated NIC,
replace system
board.

Y

Device
boots
properly?

Y

Done

Maintenance and Service Guide

Replace diskette
drive.

Done

2–23

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.

Connect notebook
to good external
keyboard.

N
External
device
works?

Replace
system
board.

Y
Reseat internal
keyboard
connector
(if applicable).

N
Replace internal
keyboard or
cable.

OK?

Y
Y
Done

OK?

Done

N
Replace
system
board.

2–24

Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.

Connect notebook
to good external
pointing device.

N
Replace
system
board.

External
device
works?

Y
Reseat internal
pointing device
connector
(if applicable).

N
Replace internal
pointing device
or cable.

OK?

Y
Y
Done

OK?

Done

N
Replace
system
board.

Maintenance and Service Guide

2–25

Troubleshooting

Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.

N
Network
or modem
jack active?

Replace jack
or have jack
activated.

Y
Y
Connect
to nondigital
line.

Digital
line?

N
Y

N
NIC/modem
configured
in OS?

Reload
drivers and
reconfigure.

Done

OK?

N

Y
Disconnect all
power from
the notebook
and open.

Replace
NIC/modem
(if applicable).

Y
Reseat
NIC/modem
(if applicable).

OK?

Done

N
Replace
system
board.

2–26

Maintenance and Service Guide

3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.

3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.

Serial Number Location

Maintenance and Service Guide

3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

Notebook Major Components

3–2

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Number

Item

Description

1

Display assemblies (include wireless antenna boards and cables)

2

For use only on Compaq Presario X6000 models
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WXGA+WVA with Brightview
17.0-inch, WXGA+WVA

377217-001
377216-001
377215-001

For use only on HP Compaq nx9600 models
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WSXGA+WVA

377219-001
377218-001

Switch covers
For use only on Compaq Presario X6000 models
with wireless
For use only on Compaq Presario X6000 models
without wireless

374755-001

For use only on HP Compaq nx9600 models with
wireless
For use only on HP Compaq nx9600 models
without wireless

378733-001

3

LED Board (includes cable)

4

Keyboards

380445-001

380446-001
378772-001

For use only on Compaq Presario X6000 models in
the United States

374742-001

For use only on HP Compaq nx9600 models
Brazil
French Canada

378520-201
378520-121

Maintenance and Service Guide

Latin America
United States

378520-161
378520-001

3–3

Illustrated Parts Catalog

Notebook Major Components

3–4

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

5

Broadcomm Bluetooth wireless card
(includes cable)

6

Top covers (include TouchPad)

7

Spare Part
Number
376651-001

For use only on Compaq Presario X6000
notebook models

374751-001

For use only on HP Compaq nx9600 models

378770-001

System boards (include disk cell RTC battery)
For use on Compaq Presario X6000 models (includes
PC Card cage and expansion port bracket)
M24P with 256 MB RAM
M24P with 128 MB RAM
M22P with 64 MB RAM

374711-001
374709-001
374707-001

For use on HP Compaq nx9600 models
M24P with 128 MB RAM
M22P with 64 MB RAM

377209-001
377208-001

Audio/USB board

374761-001

Audio/USB board cable (not illustrated)

433822-001

Processors (include thermal pad)
Intel Pentium 4 560 (3.6-GHz)
Intel Pentium 4 550 (3.4-GHz)
Intel Pentium 4 540 (3.2-GHz)
Intel Pentium 4 530 (3.0-GHz)
Intel Pentium 4 520 (2.8-GHz)

377213-001
374718-001
374717-001
374716-001
374715-001

10

Heat sink module (includes fan and thermal paste)

380031-001

11

Modem board

374758-001

12

Base enclosure small fan

380029-001

13

Base enclosure large fan

380028-001

8

9

Maintenance and Service Guide

3–5

Illustrated Parts Catalog

Notebook Major Components

3–6

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Number

Item

Description

14

Optical drives (include bezel)
For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe

374738-001
374736-001
382080-001
383609-001

For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe

378519-001
378518-001
383610-001

Speakers
Left
Right

378522-001

15a
15b
16

Base enclosure

374753-001

17

Digital drive board (includes cable)

374759-001

18

Hard drives (include frame)
7200-rpm
60-GB

374732-001

5400-rpm
100-GB
80-GB

380258-001
374731-001

Maintenance and Service Guide

4200-rpm
100-GB
80-GB
60-GB
40-GB

374730-001
374729-001
374728-001
378767-001

3–7

Illustrated Parts Catalog

Notebook Major Components

3–8

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Number

Item

Description

19

Mini PCI communications cards
802.11b/g, for use in most of the world (MOW)
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the
United States

373047-001
373048-001
376650-001

20

Front panel LED board (includes cable)

378774-001

21

Memory modules (400-DDR)
1024-MB
512-MB
256-MB

374726-001
374725-001
374724-001

Miscellaneous Plastics Kit

374747-001

Includes:
22a

Hard drive cover (includes 4 captive screws)

22b

Memory module compartment cover (includes 2 captive screws)
Not illustrated:
Notebook feet
SD Card slot space saver
PC Card slot space saver

23

Battery pack, 12-cell, 2.2-AHr

Maintenance and Service Guide

380443-001

3–9

Illustrated Parts Catalog

3.3 Mass Storage Devices

3–10

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-2
Spare Part Number Information
Item

Description

1

Optical drives

2

Spare Part
Number

For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe

374738-001
374736-001
382080-001
383609-001

For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe

378519-001
378518-001
383610-001

Hard drives (include frame)
7200-rpm
60-GB

374732-001

5400-rpm
100-GB
80-GB

380258-001
374731-001

4200-rpm
100-GB
80-GB
60-GB
40-GB

374730-001
374729-001
374728-001
378767-001

USB digital drive (not illustrated)

364727-001

USB 1.1 diskette drive (not illustrated)

344897-001

Maintenance and Service Guide

3–11

Illustrated Parts Catalog

3.4 Miscellaneous Plastics Kit

Table 3-3
Spare Part Number 374747-001
Spare Part
Number

Item

Description

1

Hard drive cover (includes 4 captive screws)

2

Memory module compartment cover (includes 2 captive screws)

3

Notebook feet (7)

4

SD Card slot space saver

5

PC Card slot space saver

3–12

Maintenance and Service Guide

Illustrated Parts Catalog

3.5 Miscellaneous (Not Illustrated)
Table 3-4
Spare Part Information
Spare Part
Number

Description
Logo Kits
For use only on Compaq Presario X6000 models
For use only on HP Compaq nx9600 models

374749-001
378769-001

Wired headset with volume control

371693-001

USB travel mouse

309674-001

AC adapters
180 watt, 3-wire plug, used with 345252-xxx power cords

374743-001

135 watt, 2-wire plug, used with 373979-xxx power cords –
for use only on models with Intel Pentium 4 530 (3.0-GHz)
and Intel Pentium 4 520 (2.8-GHz) processors

378768-001

Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information on
screw specifications and usage)

374745-001

■
■
■
■

Phillips PM2.0×5.0 screw
Phillips PM2.5×4.0 screw
Phillips PM2.0×8.0 screw
Phillips PM2.0×12.0 shoulder screw

Maintenance and Service Guide

■
■
■
■

Phillips PM2.0×3.0 screw
Hex socket 5.0×9.0 screw lock
Phillips PM2.0×4.0 screw
Phillips PM1.5×3.5 screw

3–13

Illustrated Parts Catalog

Table 3-4
Spare Part Information (Continued)
Spare Part
Number

Description

Power cords (with 3-wire plug, used with 378768-001 AC adaptor)
For use in:
Australia and New Zealand

373979-011

Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden

373979-021

Canada, French Canada, Latin America, Taiwan, Thailand,
and the United States

373979-001

Denmark

373979-081

Hong Kong and the United Kingdom

373979-031

Italy

373979-061

People’s Republic of China

373979-AA1

Switzerland

373979-111

3–14

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-4
Spare Part Information (Continued)
Description

Spare Part
Number

Power cords (with 3-wire plug, used with 374743-001 AC adaptor)
For use in:
Australia and New Zealand

345252-011

Brazil

345252-201

Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden

345252-021

Canada, French Canada, Latin America, Taiwan, Thailand,
and the United States

345252-001

Denmark

345252-081

Hong Kong and the United Kingdom

345252-031

Italy

345252-061

People’s Republic of China

345252-AA1

Switzerland

345252-111

Maintenance and Service Guide

3–15

Illustrated Parts Catalog

3.6 Sequential Part Number Listing
Table 3-5
Sequential Part Number Listing
Spare Part
Number

Description

309674-001

USB travel mouse

345252-001

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Canada, French Canada, Latin
America, Taiwan, Thailand, and the United States

345252-011

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Australia and New Zealand

345252-021

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden

345252-031

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Hong Kong and the United
Kingdom

345252-061

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Italy

345252-081

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Denmark

345252-111

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Switzerland

345252-201

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Brazil

3–16

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

345252-AA1

Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in the People’s Republic of China

371693-001

Wired headset with volume control

373047-001

Mini PCI communications card, 802.11b/g, for use in most of
the world (MOW)

373048-001

Mini PCI communications card, 802.11b/g, for use in the rest of
the world (ROW)

373979-001

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Canada, French Canada,
Latin America, Taiwan, Thailand, and the United States

373979-011

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Australia and New Zealand

373979-021

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden

373979-031

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Hong Kong and
the United Kingdom

373979-061

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Italy

373979-081

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Denmark

Maintenance and Service Guide

3–17

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

373979-111

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Switzerland

373979-AA1

Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in the People’s Republic of China

374707-001

System board, M22P with 64 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)

374709-001

System board, M24P with 128 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)

374711-001

System board, M24P with 256 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)

374715-001

Processor, Intel Pentium 4 520 (2.8-GHz, includes
thermal pad)

374716-001

Processor, Intel Pentium 4 530 (3.0-GHz, includes
thermal pad)

374717-001

Processor, Intel Pentium 4 540 (3.2-GHz, includes
thermal pad)

374718-001

Processor, Intel Pentium 4 550 (3.4-GHz, includes
thermal pad)

374724-001

Memory module, 400 DDR, 256-MB

3–18

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

374725-001

Memory module, 400 DDR, 512-MB

374726-001

Memory module, 400 DDR, 1024-MB

374728-001

Hard drive, 4200-rpm, 60-GB, (includes frame)

374729-001

Hard drive, 4200-rpm, 80-GB, (includes frame)

374730-001

Hard drive, 4200-rpm, 100-GB, (includes frame)

374731-001

Hard drive, 5400-rpm, 80-GB, (includes frame)

374732-001

Hard drive, 7200-rpm, 60-GB, (includes frame)

374736-001

24X DVD/CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models

374738-001

8X DVD±RW/R and CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models

374742-001

Keyboard, for use only on Compaq Presario X6000 models in
the United States

374743-001

AC adapter, 180 watt, 3-wire plug, used with 345252-xxx
power cords

374745-001

Screw Kit (includes the following screws; refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage)

374747-001

Miscellaneous Plastics Kit

374749-001

Logo Kit, for use only on Compaq Presario X6000
notebook models

Maintenance and Service Guide

3–19

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

374751-001

Top cover, for use only on Compaq Presario X6000
notebook models (includes TouchPad)

374753-001

Base enclosure

374755-001

Switch cover, for use only on Compaq Presario X6000 models
with wireless

374758-001

Modem board

374759-001

Digital drive board (includes cable)

374761-001

Audio/USB board

376650-001

Mini PCI communications card, 802.11a/b/g combination card,
for use in the United States

376651-001

Broadcomm Bluetooth wireless card (includes cable)

377208-001

System board, M22P with 64 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)

377209-001

System board, M24P with 128 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)

377213-001

Processor, Intel Pentium 4 560 (3.6-GHz, includes
thermal pad)

377215-001

Display assembly, 17.0-inch, WXGA+, for use only on
Compaq Presario X6000 notebook models (includes wireless
antenna boards and cables)

377216-001

Display assembly, 17.0-inch, WXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)

3–20

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

377217-001

Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)

377218-001

Display assembly, 17.0-inch, WSXGA+, for use only on
HP Compaq nx9600 models (includes wireless antenna boards
and cables)

377219-001

Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on HP Compaq nx9600 models (includes wireless
antenna boards and cables)

378518-001

24X DVD/CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models

378519-001

8X DVD±RW/R and CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models

378520-001

Keyboard, for use only on HP Compaq nx9600 models United
States

378520-121

Keyboard, for use only on HP Compaq nx9600 models French
Canada

378520-161

Keyboard, for use only on HP Compaq nx9600 models Latin
America

378520-201

Keyboard, for use only on HP Compaq nx9600 models Brazil

378522-001

Speakers, left and right

378733-001

Switch cover, for use only on HP Compaq nx9600 models with
wireless

378767-001

Hard drive, 4200-rpm, 40-GB, (includes frame)

Maintenance and Service Guide

3–21

Illustrated Parts Catalog

Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number

Description

378768-001

AC adapter, 135 watt, 2-wire plug, used with 373979-xxx
power cords – for use only on models with Intel Pentium 4 530
(3.0-GHz) and Intel Pentium 4 520 (2.8-GHz) processors

378769-001

Logo Kit, for use only on HP Compaq nx9600 models

378770-001

Top cover, for use only on HP Compaq nx9600
notebook models (includes TouchPad)

378772-001

LED Board (includes cable)

378774-001

Front panel LED board (includes cable)

380028-001

Base enclosure large fan

380029-001

Base enclosure small fan

380031-001

Heat sink module (includes fan and thermal paste)

380258-001

Hard drive, 5400-rpm, 100-GB, (includes frame)

380443-001

Battery pack, 12-cell, 2.2-AHr

380445-001

Switch cover, for use only on Compaq Presario X6000 models
without wireless

380446-001

Switch cover, for use only on HP Compaq nx9600 models with
wireless

382080-001

Dual Format, Double Layer optical drive, for use only on
Compaq Presario X6000 notebook models

383609-001

8X Dual Format, Light Scribe, for use only on
Compaq Presario X6000 notebook models

383610-001

8X Dual Format, Light Scribe optical drive, for use only on
HP Compaq nx9600 models

433822-001

Audio/USB board cable

3–22

Maintenance and Service Guide

4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.

4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ 5.0-mm socket for system board screwlocks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool

Maintenance and Service Guide

4–1

Removal and Replacement Preliminaries

4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.

Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.

Cables and Connectors

Ä

CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.

4–2

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”

Maintenance and Service Guide

4–3

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.

4–4

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide

4–5

Removal and Replacement Preliminaries

4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.

4–6

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.

Maintenance and Service Guide

4–7

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.

Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.

Table 4-2
Static-Shielding Materials
Material

Use

Voltage Protection Level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

4–8

Maintenance and Service Guide

5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 78 screws and screw locks, in 11 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing.” for detailed information
on screw sizes, locations, and usage.

Maintenance and Service Guide

5–1

Removal and Replacement Procedures

5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.

Serial Number Location

5–2

Maintenance and Service Guide

Removal and Replacement Procedures

5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.

Disassembly Sequence Chart
Section

Description

5.3

Preparing the notebook for
disassembly
Battery pack
Hard drive

# of Screws Removed

0
4 to remove hard drive cover
0 to remove hard drive
4 to disassemble hard drive

5.4

Notebook feet

0

5.5

Optical drive

1

5.6

Memory module

1 loosened

5.7

Mini PCI communications
card

4 to remove hard drive cover

Å

5.8

To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.

Switch cover

Maintenance and Service Guide

3

5–3

Removal and Replacement Procedures

Disassembly Sequence Chart (Continued)
Section

Description

# of Screws Removed

5.9

LED board

3

5.10

Keyboard

2

5.11

Display assembly

8

5.12

Top cover

15

5.13

Front panel LED board

0

5.14

Audio/USB board

2

5.15

Bluetooth board

0

5.16

System board

Compaq Presario X6000 models:
2 screw locks and 13 screws
HP Compaq nx9600 models:
2 screw locks and 7 screws

5.17

Digital drive board

2

5.18

Speakers

2 on left speaker
2 on right speaker

5.19

Base enclosure fans

2 on left fan
3 on right fan

5.20

Modem board

1

5.21

Heat sink module

4

5.22

Processor

0

5–4

Maintenance and Service Guide

Removal and Replacement Procedures

5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.

Battery Pack Spare Part Number Information
Battery pack, 12-cell, 2.2-AHr

380443-001

4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the right side
toward you.

Maintenance and Service Guide

5–5

Removal and Replacement Procedures

b. Slide and hold the battery release latch 1 toward the front
of the notebook. (The left edge of the battery pack
disengages from the notebook.)
c. Lift the right edge of the battery pack up and swing it
to the left 2.
d. Remove the battery pack.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.

5–6

Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the hard drive by following these steps:
a. Loosen the four PM2.0×5.0 screws 1 that secure the
hard drive cover to the notebook.
b. Remove the hard drive cover 2.
hard drive cover is included in the Miscellaneous
✎ The
Plastics Kit, spare part number 374747-001.

Removing the Hard Drive Cover

Maintenance and Service Guide

5–7

Removal and Replacement Procedures

Hard Drive Spare Part Number Information
7200-rpm
60-GB

374732-001

5400-rpm
100-GB
80-GB

380258-001
374731-001

4200-rpm
100-GB
80-GB
60-GB
40-GB

374730-001
374729-001
374728-001
378767-001

c. Grasp the mylar tab 1 on the left side of the hard drive
and slide the hard drive to the left 2 to disconnect it from
the system board.
d. Remove the hard drive 3.

Removing the Hard Drive

5–8

Maintenance and Service Guide

Removal and Replacement Procedures

e. Remove the four PM2.5×4.0 screws 1 that secure the
hard drive frame to the hard drive.
f. Lift the frame straight up 2 to remove if from the hard
drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the
hard drive.

Maintenance and Service Guide

5–9

Removal and Replacement Procedures

5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet
are included in the Miscellaneous Plastics Kit, spare part
number 374747-001.

Replacing the Notebook Feet

5–10

Maintenance and Service Guide

Removal and Replacement Procedures

5.5 Optical Drive
Spare Part Number Information
For use only on Compaq Presario X6000 notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe

374738-001
374736-001
382080-001
383609-001

For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe

378519-001
378518-001
383610-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

Maintenance and Service Guide

5–11

Removal and Replacement Procedures

2. Remove the PM2.0×8.0 screw 1 that secures the optical
drive to the notebook.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive outward 3.
5. Remove the optical drive.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.

5–12

Maintenance and Service Guide

Removal and Replacement Procedures

5.6 Memory Module
Spare Part Number Information
1024-MB

374726-001

512-MB

374725-001

256-MB

374724-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

Maintenance and Service Guide

5–13

Removal and Replacement Procedures

2. Loosen the PM2.0×5.0 screw 1 that secures the memory
module compartment cover to the notebook.
3. Lift the left edge of the cover up and swing it to the right 2.
4. Remove the memory module compartment cover.
memory module compartment cover is included in the
✎ The
Miscellaneous Plastics Kit, spare part number 374747-001.

Removing the Memory Module Compartment Cover

5–14

Maintenance and Service Guide

Removal and Replacement Procedures

5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module board. (The
back edge side of the board rises away from the notebook.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module board.
that memory modules are slotted to prevent incorrect
✎ Note
installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.

Maintenance and Service Guide

5–15

Removal and Replacement Procedures

5.7 Mini PCI Communications Card
Spare Part Number Information
802.11b/g, for use in most of the world (MOW)
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the United States

373047-001
373048-001
376650-001

1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the hard drive cover (refer to Section 5.3).

5–16

Maintenance and Service Guide

Removal and Replacement Procedures

3. Disconnect the auxiliary and main 1 antenna cables from
the Mini PCI communications card.
note of which wireless antenna cable is attached to
✎ Make
which antenna clip on the Mini PCI communications card
before disconnecting the cables.

4. Spread the retaining tabs 2 on each side of the Mini PCI
socket to release the Mini PCI card. (The right edge of the
card rises away from the notebook.)
5. Remove the wireless communications card by pulling the
board away from the socket at a 45-degree angle 3.
that the Mini PCI communications card is slotted 4 to
✎ Note
prevent incorrect installation.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI
communications card.
Maintenance and Service Guide

5–17

Removal and Replacement Procedures

5.8 Switch Cover
Spare Part Number Information
For use only on Compaq Presario X6000 models
with wireless
For use only on Compaq Presario X6000 models without
wireless

374755-001
380445-001

For use only on HP Compaq nx9600 models with wireless
378733-001
For use only on HP Compaq nx9600 models without wireless 380446-001

1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Position the notebook with the rear panel toward you.
3. Remove the three PM2.0×8.0 screws from the bottom of the
notebook that secure the switch cover to the notebook.

Removing the Switch Cover Screws

5–18

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook display-side up with the front panel
toward you.
5. Open the notebook as far as possible.
6. Lift up the left and right sides of the switch cover 1 to
detach it from the notebook.
7. Lift the front edge of the switch cover and swing it back
until it rests on the display bezel 2.

Releasing the Switch Cover

Maintenance and Service Guide

5–19

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is attached and disconnect the cable 2
from the system board.

Disconnecting the LED Cable

9. Remove the switch cover.
Reverse the above procedure to install the switch cover.

5–20

Maintenance and Service Guide

Removal and Replacement Procedures

5.9 LED Board
Spare Part Number Information
LED board (includes cable)

378772-001

1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the switch cover (refer to Section 5.8).
3. Remove the three PM2.0×3.0 screws 1 that secure the LED
board to the switch cover.
4. Remove the LED board 2.
5. Release the ZIF connector 3 to which the LED board cable
is connected and disconnect the cable 4.

Removing the LED Board

Reverse the above procedure to install the LED board.

Maintenance and Service Guide

5–21

Removal and Replacement Procedures

5.10 Keyboard
Spare Part Number Information
For use only on Compaq Presario X6000 models in the
United States

374742-001

For use only on HP Compaq nx9600 models
Brazil
French Canada

378520-201
378520-121

Latin America
United States

378520-161
378520-001

1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the switch cover (refer to Section 5.8).
3. Turn the notebook upside down with the front panel
toward you.
4. Remove the two PM2.0×8.0 screws that secure the keyboard
to the notebook.

Removing the Keyboard Screws

5–22

Maintenance and Service Guide

Removal and Replacement Procedures

5. Turn the notebook display-side up with the front panel
toward you.
6. Open the notebook as far as possible.
7. Use a flat-bladed tool to push back the four keyboard
retention tabs. The tabs are located above the f1 and f2 keys,
above the f6 and f7 keys, above the f11 and f12 keys, and
above the end and pg up keys.

Releasing the Keyboard, Part 1

Maintenance and Service Guide

5–23

Removal and Replacement Procedures

8. Lift the rear edge of the keyboard and swing it forward until it
rests on the palm rest.

Releasing the Keyboard, Part 2

5–24

Maintenance and Service Guide

Removal and Replacement Procedures

9. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is connected and disconnect the keyboard
cable 2 from the system board.
10. Remove the keyboard.

Disconnecting the the Keyboard Cable

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide

5–25

Removal and Replacement Procedures

5.11 Display Assembly
Spare Part Number Information
For use only on Compaq Presario X6000 notebook models
(includes wireless antenna boards and cables)
17.0-inch, WSXGA+ with Brightview
17.0-inch, WXGA+ with Brightview
17.0-inch, WXGA+

377217-001
377216-001
377215-001

For use only on HP Compaq nx9600 models (includes
wireless antenna boards and cables)
17.0-inch, WSXGA+ with Brightview
17.0-inch, WSXGA+

377219-001
377218-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)

5–26

Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the wireless antenna cables from the top cover
hole 1 and from the routing channels 2 through which the
cables are routed.
3. Disconnect the display cable 3 from the system board.

Disconnecting the Display Cables

Maintenance and Service Guide

5–27

Removal and Replacement Procedures

4. Remove the four PM2.0×8.0 screws that secure the display
assembly to the notebook.

Removing the Display Screws

5–28

Maintenance and Service Guide

Removal and Replacement Procedures

5. Position the notebook with the rear panel toward you.

Ä

CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other notebook components.

6. Remove the four PM2.0×8.0 screws 1 that secure the display
assembly to the notebook.
7. Lift the display assembly straight up to remove it 2.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

Maintenance and Service Guide

5–29

Removal and Replacement Procedures

5.12 Top Cover
Spare Part Number Information
Top covers (include TouchPad)
For use only on Compaq Presario X6000 notebook models

374751-001

For use only on HP Compaq nx9600 models

378770-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
2. Turn the notebook upside down with the front panel
toward you.

5–30

Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the seven PM2.0×8.0 screws 1 on the surface of the
base enclosure and the four PM2.0×8.0 screws 2 in the
battery bay.

Removing the Top Cover Screws

Maintenance and Service Guide

5–31

Removal and Replacement Procedures

4. Turn the notebook top-side up with the front panel
toward you.
5. Release the ZIF connector 1 to which the TouchPad cable
is connected and disconnect the TouchPad cable 2 from
the system board.
6. Disconnect the display switch module cable 3 from the
system board.

Disconnecting the TouchPad and Display Lid Switch Cables

5–32

Maintenance and Service Guide

Removal and Replacement Procedures

7. Remove the four PM2.0×8.0 screws that secure the base
enclosure to the notebook.

Removing the Top Cover Screw

Maintenance and Service Guide

5–33

Removal and Replacement Procedures

8. Lift the right side of the top cover up and to the left 1 until it
detaches from the notebook.
9. Lift the top cover straight up 2 to remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.

5–34

Maintenance and Service Guide

Removal and Replacement Procedures

5.13 Front Panel LED Board
Spare Part Number Information
Front panel LED board (includes cable)

378774-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)

Maintenance and Service Guide

5–35

Removal and Replacement Procedures

2. Disconnect the front panel LED board cable 1 from the low
insertion force (LIF) connector on the system board.
3. Remove the front panel LED board 2 from the clip in the
base enclosure.

Removing the Front Panel LED Board

Reverse the above procedure to install the front panel LED board.

5–36

Maintenance and Service Guide

Removal and Replacement Procedures

5.14 Audio/USB Board
Spare Part Number Information
Audio/USB board

374761-001

Audio/USB board cable

433822-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. Front panel LED board (refer to Section 5.13)

Maintenance and Service Guide

5–37

Removal and Replacement Procedures

2. Disconnect the audio/USB board cable 1 from the system
board.
3. Remove the two PM2.0×8.0 screws 2 that secure the
audio/USB board to the base enclosure.
4. Remove the audio/USB board cable from the base enclosure
clips 3 through which it is routed.
5. Remove the audio/USB board 4.

Removing the Audio/USB Board

Reverse the above procedure to install the audio/USB board.

5–38

Maintenance and Service Guide

Removal and Replacement Procedures

5.15 Bluetooth Board
Spare Part Number Information
Broadcomm Bluetooth wireless card (includes cable)

376651-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)

Maintenance and Service Guide

5–39

Removal and Replacement Procedures

2. Disconnect the Bluetooth board cable 1 from the system
board.
3. Remove the Bluetooth board 4.

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

5–40

Maintenance and Service Guide

Removal and Replacement Procedures

5.16 System Board
Spare Part Number Information
For use on Compaq Presario X6000 models (includes PC
Card cage and expansion port bracket
M24P with 256 MB RAM
M24P with 128 MB RAM
M22P with 64 MB RAM

374711-001
374709-001
374707-001

For use on HP Compaq nx9600 models
M24P with 128 MB RAM
M22P with 64 MB RAM

377209-001
377208-001

✎ All system board spares kits include a disk cell RTC battery.
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (refer to Section 5.6)
■ Mini PCI communications card (refer to Section 5.7)
■ Bluetooth board (refer to Section 5.15)
■ Modem board (refer to Section 5.20)
■ Heat sink module (refer to Section 5.21)
■ Processor (refer to Section 5.22)

Maintenance and Service Guide

5–41

Removal and Replacement Procedures

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Switch cover (refer to Section 5.8)
c. Keyboard (refer to Section 5.10)
d. Display assembly (refer to Section 5.11)
e. Top cover (refer to Section 5.12)
2. Turn the notebook upside down with the front toward you.
3. Disconnect the fan cable from the system board through the
memory module compartment.

Disconnecting the Fan Cable

5–42

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook top-side up with the front panel
toward you.
5. Disconnect the following cables from the system board:
1 Left speaker cable
2 Front panel LED board cable
3 Digital drive board cable
4 Right speaker cable
5 Audio/USB board cable

Disconnecting the System Board Cables, Part 1

Maintenance and Service Guide

5–43

Removal and Replacement Procedures

6. Disconnect the fan cable 1 and the Bluetooth board cable 2
from the system board.

Disconnecting the System Board Cables, Part 2

5–44

Maintenance and Service Guide

Removal and Replacement Procedures

7. Position the notebook with the rear panel toward you.
8. Remove the following:
1 two HM5.0×9.0 screw locks on each side of the external
monitor connector
2 five PM2.0×8.0 screws that secure the system board to the
base enclosure
3 two PM2.0×8.0 screws that secure the heat sink module to
the base enclosure

Removing the System Board Screws and Screw Locks

Maintenance and Service Guide

5–45

Removal and Replacement Procedures

9. Position the notebook with the front panel toward you.
10. Lift the front edge of the system board until it clears the
base enclosure 1.
11. Slide the system board forward at an angle and remove it 2.

Removing the System Board

5–46

Maintenance and Service Guide

Removal and Replacement Procedures

12. Remove the RTC battery from the socket on the system board
and install it in the socket on the replacement system board.

Removing the RTC Battery

Maintenance and Service Guide

5–47

Removal and Replacement Procedures

expansion port bracket and PC Card cage designed
✎ An
specifically for the Compaq Presario X6000 are included with
the replacement system board. Follow steps 13 through 20 to
remove the expansion port bracket and PC Card cage that are
already installed on the replacment system board and replace
them with the bracket and cage designed for the
Compaq Presario X6000.
13. Position the system board with the expansion port and
PC Card slot toward you.
14. Remove the two SM1.5×9.0 shoulder screws 1 on each side
of the expansion port.
15. Remove the expansion port bracket 2.

Removing the Expansion Port Bracket

16. Install the replacement expansion port bracket.

5–48

Maintenance and Service Guide

Removal and Replacement Procedures

17. Remove the two PM1.5×4.0 screws 1 and the two
PM1.5×14.0 screws 2 that secure the PC Card cage to the
system board.

Removing the PC Card Cage Screws

Maintenance and Service Guide

5–49

Removal and Replacement Procedures

18. Turn the system board upside down.
19. Lift the PC Card cage straight up to disconnect it from the
system board.

Removing the PC Card Cage

20. Install the replacement PC Card cage.
Reverse the above procedures to install the system board.

5–50

Maintenance and Service Guide

Removal and Replacement Procedures

5.17 Digital Drive Board
Spare Part Number Information
Digital drive board (includes cable)

374759-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

Maintenance and Service Guide

5–51

Removal and Replacement Procedures

2. Remove the two PM2.0×4.0 screws 1 that secure the digital
drive board to the base enclosure.
3. Remove the digital drive board 2.

Removing the Digital Drive Board

Reverse the above procedure to install the digital drive board.

5–52

Maintenance and Service Guide

Removal and Replacement Procedures

5.18 Speakers
Spare Part Number Information
Left and right speakers

378522-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
❏ Optical drive (refer to Section 5.5)
❏ Memory module compartment cover (refer to Section 5.6)
❏ Mini PCI compartment cover (refer to Section 5.7)
❏ Switch cover (refer to Section 5.8)
❏ Keyboard (refer to Section 5.10)
❏ Display assembly (refer to Section 5.11)
❏ Top cover (refer to Section 5.12)
❏ System board (refer to Section 5.16)
❏ Digital drive board (refer to Section 5.17)

2. Position the notebook with the rear panel toward you.

Maintenance and Service Guide

5–53

Removal and Replacement Procedures

3. Remove the two PM2.0×4.0 screws 1 that secure the left
speaker to the base enclosure.
4. Remove the left speaker 3.

Removing the Left Speaker

5–54

Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2
that secure the right speaker to the base enclosure.
6. Lift the right side of the right speaker 2, then slide the
speaker to the right to remove it 3.

Removing the Right Speaker

Reverse the above procedure to install the speakers.

Maintenance and Service Guide

5–55

Removal and Replacement Procedures

5.19 Base Enclosure Fans
Spare Part Number Information
Base enclosure middle fan

380029-001

Base enclosure right fan

380028-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

5–56

Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the two PM2.0×8.0 screws 1 that secure the base
enclosure middle fan assembly to the base enclosure.
3. Remove the three PM2.0×8.0 screws 2 that secure the base
enclosure right fan assembly to the base enclosure.
4. Remove the middle 3 and right fans 4.

Removing the Base Enclosure Fans

Reverse the above procedure to install the base enclosure fans.

Maintenance and Service Guide

5–57

Removal and Replacement Procedures

5.20 Modem Board
Spare Part Number Information
Modem board

374758-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
2. Turn the system board upside down with the external monitor
connector toward you.

5–58

Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the PM2.0×3.0 screw 1 that secures the modem
board to the system board.
4. Remove the modem board 2.

Removing the Modem Board

Reverse the above procedure to install the modem board.

Maintenance and Service Guide

5–59

Removal and Replacement Procedures

5.21 Heat Sink Module
Spare Part Number Information
Heat sink module (includes fan and thermal paste)

380031-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)

5–60

Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the fan cable from the system board 1.
3. According to the 1, 2, 3, 4 sequence stamped into the heat
sink module, loosen the four PM2.0×12.0 spring-loaded
shoulder screws 2 that secure the heat sink module to the
system board.
4. Lift the heat sink module and remove it 3.
to the adhesive quality of the thermal paste located
✎ Due
between the heat sink module and processor, it may be

necessary to move the module from side to side to detach the
module from the processor.

Removing the Heat Sink Module

Reverse the above procedure to install the heat sink module.

Maintenance and Service Guide

5–61

Removal and Replacement Procedures

5.22 Processor
Spare Part Number Information
Intel Pentium 4 560 (3.6-GHz)

377213-001

Intel Pentium 4 550 (3.4-GHz)

374718-001

Intel Pentium 4 540 (3.2-GHz)

374717-001

Intel Pentium 4 530 (3.0-GHz)

374716-001

Intel Pentium 4 520 (2.8-GHz)

374715-001

1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment cover (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
i. Heat sink module (refer to Section 5.21)

5–62

Maintenance and Service Guide

Removal and Replacement Procedures

Ä

CAUTION: The processor release arm is under spring tension. Do not
let go of the arm when removing or installing the processor. Failure to
follow this caution can result in damage to the processor and system
board.

2. Slide the tip of the processor release arm to the right 1 until
it clears the stop on the socket 2.
3. Manually swing the arm up and back as far as it will
freely go 3.

Disengaging the Processor Release Arm

Maintenance and Service Guide

5–63

Removal and Replacement Procedures

4. Swing the processor socket cover up and forward 1.
5. Lift the processor straight up to remove it 2.
gold triangle 3 on the processor should be aligned in the
✎ The
front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install theprocessor.

5–64

Maintenance and Service Guide

6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Front
Rear
Width
Depth
Weight

4.46 cm
5.06 cm
39.80 cm
28.29 cm

1.76 in
1.99 in
15.67 in
11.14 in

4.22 kg

9.3 lb

Stand-alone power requirements
Operating voltage
Operating current

Maintenance and Service Guide

19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W
7.1 A/9.5 A

6–1

Specifications

Table 6-1
Notebook (Continued)
Temperature
HP Compaq nx9600 Notebook PC
Operating (not writing to
optical disc)
Operating (writing to optical disc)
Nonoperating

0°C to 35°C

32°F to 95°F

5°C to 35°C
-20°C to 60°C

41°F to 95°F
-4°F to 140°F

Compaq Presario X6000 Notebook PC
Operating
Nonoperating

10°C to 35°C
-20°C to 60°C

50°F to 95°F
-4°F to 140°F

Relative humidity (noncondensing)
Operating
Nonoperating

10% to 90%
5% to 95%, 38.7°C (101.6°F) maximum
wet bulb temperature

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)

-15 m to 3,048 m
-15 m to 12,192 m

-50 ft to 10,000 ft
-50 ft to 40,000 ft

Shock
Operating
Nonoperating

125 g, 2 ms, half-sine
200 g, 2 ms, half-sine

Random Vibration
Operating
Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate

product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The notebook operates well within this range of temperatures.

6–2

Maintenance and Service Guide

Specifications

Table 6-2
17.0-inch, WSXGA+WVA Brightview Display
Dimensions
Height
Width
Diagonal

23.00 cm
36.80 cm
43.40 cm

Number of colors

Up to 16.8 million

Contrast ratio

200:1

Brightness

180 nits typical

9.06 in
14.49 in
17.09 in

Pixel resolution
Pitch
Format
Configuration

0.197 × 0.197 mm
1680 × 1050
RGB vertical stripe

Backlight

Edge lit

Character display

80 × 25

Total power consumption

4W

Viewing angle

+/-65° horizontal, +/-50° vertical typical

Maintenance and Service Guide

6–3

Specifications

Table 6-3
17.0-inch, WXGA+WVA Brightview Display
Dimensions
Height
Width
Diagonal

23.00 cm
36.80 cm
43.40 cm

Number of colors

Up to 16.8 million

Contrast ratio

200:1

Brightness

180 nits typical

9.06 in
14.49 in
17.09 in

Pixel resolution
Pitch
Format
Configuration

0.259 × 0.259 mm
1280 × 800
RGB vertical stripe

Backlight

Edge lit

Character display

80 × 25

Total power consumption

4W

Viewing angle

+/-40° horizontal, +20/-40° vertical
typical

6–4

Maintenance and Service Guide

Specifications

Table 6-4
Hard Drives, Part 1
100-GB*

100-GB*

80-GB*

80-GB*

9.5 mm
70 mm
99 g

9.5 mm
70 mm
102 g

9.5 mm
70 mm
99 g

9.5 mm
70 mm
99 g

ATA-5

ATA-5

ATA-5

ATA-5

100 MB/sec

100 MB/sec

100 MB/sec

100 MB/sec

ATA security

ATA security

ATA security

ATA security

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous
(maximum)
Security

Seek times (typical read, including setting)
Single track
Average
Maximum

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

Logical blocks†

195,364,233 195,364,233 156,301,488 156,301,488

Disk rotational
speed

5400 rpm

Operating
temperature

✎

4200 rpm

5400 rpm

4200 rpm

5°C to 55°C (41°F to 131°F)

Certain restrictions and exclusions apply. Consult Customer Care
for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.

Maintenance and Service Guide

6–5

Specifications

Table 6-5
Hard Drives, Part 2
60-GB*

60-GB*

40-GB*

9.5 mm
70 mm
102 g

9.5 mm
70 mm
99 g

9.5 mm
70 mm
99 g

ATA-5

ATA-5

ATA-5

100 MB/sec

100 MB/sec

100 MB/sec

ATA security

ATA security

ATA security

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security

Seek times (typical read, including setting)
Single track
Average
Maximum

3 ms
13 ms
24 ms

Logical blocks†

117,210,240 117,210,240 78,140,160

Disk rotational speed

7200 rpm

Operating
temperature

5°C to 55°C (41°F to 131°F)

✎

4200 rpm

4200 rpm

Certain restrictions and exclusions apply. Consult Customer Care
for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.

6–6

Maintenance and Service Guide

Specifications

Table 6-6
Primary 12-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight

2.00 cm
15.80 cm
11.90 cm
0.34 kg

0.79 in
6.22 in
4.69 in
0.75 lb

Energy
Voltage
Amp-hour capacity
Watt-hour capacity

148. V
6.6 Ah
48 Wh

Temperature
Operating
Nonoperating

Maintenance and Service Guide

5°C to 45°C
0°C to 60°C

41°F to 113°F
32°F to 140°F

6–7

Specifications

Table 6-7
24X DVD/CD-RW Combo Drive
Applicable disk

Read:
Write:
DVD-R, DVD-RW,
CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disk diameter
Standard disc
Mini disc

6–8

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

Specifications

Table 6-7
24X DVD/CD-RW Combo Drive (Continued)
Disk thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD media

DVD media

< 110 ms
< 210 ms

< 130 ms
< 225 ms

Random
Full stroke
Audio output level

Line-out, 0.7 V rms

Cache buffer

2 MB

Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

Maintenance and Service Guide

6–9

Specifications

Table 6-8
8X DVD±RW/R and CD-RW Combo Drive
Applicable disk

Read:
DVD-R, DVD-RW,
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1
and 2)
CD Digital Audio
CD-XA ready (Mode
2, Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single
and multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Write:
CD-R and CD-RW
DVD-R and
DVD-RW

Disk diameter
Standard disc
Mini disc

6–10

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

Specifications

Table 6-8
8X DVD±RW/R and CD-RW Combo Drive (Continued)
Disk thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD

DVD

< 175 ms
< 285 ms

< 230 ms
< 335 ms

Random
Full stroke
Audio output level

Audio-out, 0.7 Vrms

Cache buffer

2 MB

Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA mode 2

2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

Maintenance and Service Guide

6–11

Specifications

Table 6-9
System DMA
Hardware DMA

System Function

DMA0

not applicable

DMA1*

not applicable

DMA2*

not applicable

DMA3

not applicable

DMA4

Direct memory access controller

DMA5*

Available for PC Card

DMA6

Not assigned

DMA7

Not assigned

*PC Card controller can use DMA 1, 2, or 5.

6–12

Maintenance and Service Guide

Specifications

Table 6-10
System Interrupts
Hardware IRQ

System Function

IRQ0

System timer

IRQ1

Standard 101-/102-Key or Microsoft Natural Keyboard

IRQ2

Cascaded

IRQ3

Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD

IRQ4

COM1

IRQ5*

Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP

IRQ6

Diskette drive

IRQ7*

Parallel port

IRQ8

System CMOS/real time clock

IRQ9*

Microsoft ACPI-compliant system

IRQ10*

Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.

Maintenance and Service Guide

6–13

Specifications

Table 6-10
System Interrupts (Continued)
Hardware IRQ

System Function

IRQ11

Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 cardbus controller

IRQ12

Synaptics PS/2 touch pad

IRQ13

Numeric data processor

IRQ14

Primary IDE channel

IRQ15

Secondary IDE channel

Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

6–14

Maintenance and Service Guide

Specifications

Table 6-11
System I/O Addresses
I/O Address (hex)

System Function (shipping configuration)

000 - 00F

DMA controller no. 1

010 - 01F

Unused

020 - 021

Interrupt controller no. 1

022 - 024

Opti chipset configuration registers

025 - 03F

Unused

02E - 02F

87334 “Super I/O” configuration for CPU

040 - 05F

Counter/timer registers

044 - 05F

Unused

060

Keyboard controller

061

Port B

062 - 063

Unused

064

Keyboard controller

065 - 06F

Unused

070 - 071

NMI enable/RTC

072 - 07F

Unused

080 - 08F

DMA page registers

090 - 091

Unused

092

Port A

093 - 09F

Unused

0A0 - 0A1

Interrupt controller no. 2

Maintenance and Service Guide

6–15

Specifications

Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

0A2 - 0BF

Unused

0C0 - 0DF

DMA controller no. 2

0E0 - 0EF

Unused

0F0 - 0F1

Coprocessor busy clear/reset

0F2 - 0FF

Unused

100 - 16F

Unused

170 - 177

Secondary fixed disk controller

178 - 1EF

Unused

1F0 - 1F7

Primary fixed disk controller

1F8 - 200

Unused

201

Joystick (decoded in ESS1688)

202 - 21F

Unused

220 - 22F

Entertainment audio

230 - 26D

Unused

26E - 26

Unused

278 - 27F

Unused

280 - 2AB

Unused

2A0 - 2A7

Unused

2A8 - 2E7

Unused

2E8 - 2EF

Reserved serial port

6–16

Maintenance and Service Guide

Specifications

Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

2F0 - 2F7

Unused

2F8 - 2FF

Infrared port

300 - 31F

Unused

320 - 36F

Unused

370 - 377

Secondary diskette drive controller

378 - 37F

Parallel port (LPT1/default)

380 - 387

Unused

388 - 38B

FM synthesizer—OPL3

38C - 3AF

Unused

3B0 - 3BB

VGA

3BC - 3BF

Reserved (parallel port/no EPP support)

3C0 - 3DF

VGA

3E0 - 3E1

PC Card controller in CPU

3E2 - 3E3

Unused

3E8 - 3EF

Internal modem

3F0 - 3F7

“A” diskette controller

3F8 - 3FF

Serial port (COM1/default)

CF8 - CFB

PCI configuration index register (PCIDIVO-1)

CFC - CFF

PCI configuration data register (PCIDIVO-1)

Maintenance and Service Guide

6–17

Specifications

Table 6-12
System Memory Map
Size

Memory Address

System Function

640 KB

00000000-0009FFFF

Base memory

128 KB

000A0000-000BFFFF

Video memory

48 KB

000C0000-000CBFFF

Video BIOS

160 KB

000C8000-000E7FFF

Unused

64 KB

000E8000-000FFFFF

System BIOS

15 MB

00100000-00FFFFFF

Extended memory

58 MB

01000000-047FFFFF

Super extended memory

58 MB

04800000-07FFFFFF

Unused

2 MB

08000000-080FFFFF

Video memory (direct access)

4 GB

08200000-FFFEFFFF

Unused

64 KB

FFFF0000-FFFFFFFF

System BIOS

6–18

Maintenance and Service Guide

A
Connector Pin Assignments

Table A-1
Universal Serial Bus

Pin

Signal

Pin

Signal

1

+5 VDC

3

Data +

2

Data –

4

Ground

Maintenance and Service Guide

A–1

Connector Pin Assignments

Table A-2
RJ-45 (Network)

Pin

Signal

Pin

Signal

1

Transmit +

5

Unused

2

Transmit –

6

Receive –

3

Receive +

7

Unused

4

Unused

8

Unused

Table A-3
S-Video-Out
1

2

3

4 56

7

Pin

Signal

Pin

Signal

1

S-VHS color (C) signal

5

TV-CD

2

Composite video signal

6

S-VHS intensity ground

3

S-VHS intensity (Y) signal

7

Composite video ground

4

S-VHS color ground

A–2

Maintenance and Service Guide

Connector Pin Assignments

Table A-4
External Monitor

Pin

Signal

Pin

Signal

1

Red analog

9

+5 VDC

2

Green analog

10

Ground

3

Blue analog

11

Monitor detect

4

Not connected

12

DDC 2B data

5

Ground

13

Horizontal sync

6

Ground analog

14

Vertical sync

7

Ground analog

15

DDC 2B clock

8

Ground analog

Maintenance and Service Guide

A–3

Connector Pin Assignments

Table A-5
RJ-11 (Modem)

Pin

Signal

Pin

Signal

1

Unused

4

Unused

2

Tip

5

Unused

3

Ring

6

Unused

A–4

Maintenance and Service Guide

Connector Pin Assignments

Table A-6
Audio-In (Microphone)

Pin

Signal

Pin

Signal

1

Audio signal in

3

Ground

2

Audio signal in

Maintenance and Service Guide

A–5

Connector Pin Assignments

Table A-7
Audio-Out (Headphone)

Pin

Signal

Pin

Signal

1

Audio out, left channel

3

Ground

2

Audio out, right channel

A–6

Maintenance and Service Guide

B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the notebook meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used.

Maintenance and Service Guide

B–1

Power Cord Set Requirements

General Requirements
The requirements listed below are applicable to all countries.

B–2

■

The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■

All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.

■

The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.

■

The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.

Maintenance and Service Guide

Power Cord Set Requirements

Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country

Accredited Agency

Applicable Note Number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

Canada

CSA

2

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

The Netherlands

KEMA

1

Norway

NEMKO

1

Sweden

SEMKO

1

Switzerland

SEV

1

Maintenance and Service Guide

B–3

Power Cord Set Requirements

3-Conductor Power Cord Set Requirements (Continued)
Country

Accredited Agency

Applicable Note Number

United Kingdom

BSI

1

United States

UL

2

✎

1. The flexible cord must be  Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.

B–4

Maintenance and Service Guide

C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 374745-001.

Maintenance and Service Guide

C–1

Screw Listing

Table C-1
Phillips PM2.0×5.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

5

5.0 mm

2.0 mm

4.0 mm

Where used:

1 One screw that secures the memory module compartment cover to the
notebook (screw is captured on the cover by a C clip;
documented in Section 5.6)
2 Four screws that secure the hard drive cover to the notebook (screws are
captured on the cover by C clips; documented in Section 5.3)

Phillips M2.0×5.0 Screw Locations

C–2

Maintenance and Service Guide

Screw Listing

Table C-2
Phillips PM2.5×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

4

4.0 mm

2.5 mm

4.0 mm

Where used:
Four screws that secure the hard drive frame to the hard drive
(documented in Section 5.3)

Phillips M2.5×4.0 Screw Locations

Maintenance and Service Guide

C–3

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
1 One screw that secures the optical drive to the notebook
(documented in Section 5.5)
2 Three screws that secure the switch cover to the notebook
(documented in Section 5.8)
3 Two screws that secure the keyboard to the notebook
(documented in Section 5.10)

Phillips M2.0×8.0 Screw Location

C–4

Maintenance and Service Guide

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
1 Four screws that secure the display assembly to the notebook
(documented in Section 5.11)
2 Four screws that secure the top cover to the notebook
(documented in Section 5.12)

Phillips M2.0×8.0 Screw Locations

Maintenance and Service Guide

C–5

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
Four screws that secure the display assembly to the notebook
(documented in Section 5.11)

Phillips M2.0×8.0 Screw Locations

C–6

Maintenance and Service Guide

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
Eleven screws that secure the top cover to the notebook
(documented in Section 5.12)

Phillips M2.0×8.0 Screw Locations

Maintenance and Service Guide

C–7

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
Two screws that secure the audio/USB board to the notebook
(documented in Section 5.14)

Phillips M2.0×8.0 Screw Locations

C–8

Maintenance and Service Guide

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
Seven screws that secure the system board to the notebook
(documented in Section 5.16)

Phillips M2.0×8.0 Screw Location

Maintenance and Service Guide

C–9

Screw Listing

Table C-3
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

43

8.0 mm

2.0 mm

4.0 mm

Where used:
1 Two screws that secure the base enclosure small fan to the notebook
(documented in Section 5.19)
2 Three screws that secure the base enclosure large fan to the notebook
(documented in Section 5.19)

Phillips M2.0×8.0 Screw Locations

C–10

Maintenance and Service Guide

Screw Listing

Table C-4
Phillips PM2.0×3.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

4

3.0 mm

2.0 mm

4.0 mm

Where used:
Three screws that secure the LED board to the notebook
(documented in Section 5.9)

Phillips M2.0×3.0 Screw Locations

Maintenance and Service Guide

C–11

Screw Listing

Table C-4
Phillips PM2.0×3.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

4

3.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the modem board to the notebook
(documented in Section 5.20)

Phillips M2.0×3.0 Screw Locations

C–12

Maintenance and Service Guide

Screw Listing

Table C-5
Hex Socket HM5.0×9.0 Screw Lock

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

9.0 mm

2.5 mm

5.0 mm

Where used:
Two screw locks that secure the system board to the notebook
(documented in Section 5.16)

Hex Socket HM5.0×9.0 Screw Lock Locations

Maintenance and Service Guide

C–13

Screw Listing

Table C-6
Phillips PM2.0×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

5

4.0 mm

2.0 mm

4.0 mm

Where used:
1 Two screws that secure the digital drive board to the notebook
(documented in Section 5.17)
2 Two screws that secure the left speaker to the notebook
(documented in Section 5.18)
3 One screw that secures the right speaker to the notebook
(documented in Section 5.18)

Phillips M2.0×4.0 Screw Locations

C–14

Maintenance and Service Guide

Screw Listing

Table C-7
Slotted SM1.5×9.0 Shoulder Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

9.0 mm

1.5 mm

2.0 mm

Where used:
Two screws that secure the expansion port bracket to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Slotted M1.5×9.0 Shoulder Screw Location

Maintenance and Service Guide

C–15

Screw Listing

Table C-8
Phillips PM1.5×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

4.0 mm

1.5 mm

4.0 mm

Where used:
Two screws that secure the PC Card cage to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Phillips M1.5×4.0 Screw Location

C–16

Maintenance and Service Guide

Screw Listing

Table C-9
Phillips PM1.5×14.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

2

14.0 mm

1.5 mm

4.0 mm

Where used:
Two screws that secure the PC Card cage to the system board on
Compaq Presario X6000 notebooks (documented in Section 5.16)

Phillips M1.5×14.0 Screw Location

Maintenance and Service Guide

C–17

Screw Listing

Table C-10
Phillips PM1.5×3.5 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

1

3.5 mm

1.5 mm

3.5 mm

Where used:
One screw that secures the right speaker to the notebook
(documented in Section 5.18)

Phillips M1.5×3.5 Screw Location

C–18

Maintenance and Service Guide

Screw Listing

Table C-11
Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

4

12.0 mm

2.0 mm

6.0 mm

Where used:
Four screws that secure the heat sink module to the notebook
(documented in Section 5.21)

Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations

Maintenance and Service Guide

C–19

Index
1394 port 1–7

A
AC adapter, spare part
numbers 3–13, 3–19, 3–22
arrow keys 1–11
audio troubleshooting 2–21
audio/USB board
removal 5–37
spare part number 3–5,
3–20, 5–37
audio/USB board cable, spare
part number 3–5, 3–22, 5–37
audio-in (microphone) jack
location 1–8
pin assignments A–5
audio-out (headphone) jack
location 1–8
pin assignments A–6

B
base enclosure, spare part
number 3–7, 3–20
battery bay 1–17
battery light 1–5

Maintenance and Service Guide

battery pack
removal 5–5
spare part number 3–9,
3–22, 5–5
specifications 6–7
battery pack release latch 1–17
Bluetooth board
removal 5–39
spare part number 3–5,
3–20, 5–39
bottom components 1–16

C
cables, service considerations
4–2
caps lock key 1–11
caps lock light 1–12
CD-ROM drive
OS not loading 2–20
precautions 4–3
components
bottom 1–16
front 1–5
keyboard 1–9, 1–10
left-side 1–8
rear 1–8
right-side 1–6

Index–1

Index

top 1–14
upper keyboard 1–12
Computer Setup
Advanced Menu 2–4
Main Menu 2–2
overview 2–1
Security Menu 2–3
Tools Menu 2–4
connector pin assignments
external monitor A–3
headphone A–6
microphone A–5
monitor A–3
RJ-11 (modem) A–4
RJ-45 (network) A–2
S-Video-out A–2
Universal Serial Bus (USB)
A–1
connectors, service
considerations 4–2

D
design overview 1–18
digital drive bay 1–7
digital drive board
removal 5–51
spare part number 3–7,
3–11, 3–20, 5–51
digital drive eject button 1–7
Digital Media Slot 1–6
disassembly sequence chart
5–3
diskette drive, OS not loading
2–19
diskette drive, USB, spare part
number 3–11

Index–2

display assembly
removal 5–26
spare part numbers 3–3,
3–20, 3–21, 5–26
specifications 6–3, 6–4
display release button 1–5
DMA specifications 6–12
drive activity light 1–5
drives, preventing damage 4–3
Dual Format, Double Layer
optical drive, spare part
number 3–7, 3–22, 5–11
Dual Format, Light Scribe
optical drive, spare part
number 3–7, 3–22, 5–11
DVD/CD-RW Combo Drive
spare part number 3–7,
3–11, 3–19, 3–21, 5–11
specifications 6–8
DVD±RW/R and CD-RW
Combo Drive
spare part number 3–7,
3–11, 3–19, 3–21, 5–11
specifications 6–10
DVD-ROM drive
OS not loading 2–20
precautions 4–3

E
electrostatic discharge 4–4,
4–8
exhaust vents 1–8, 1–9, 1–12,
1–16
expansion base,
troubleshooting 2–14
expansion port 2 1–7

Maintenance and Service Guide

Index

ExpressCard slot 1–6
external monitor port
location 1–9
pin assignments A–3

F
f1 to f12 keys 1–11

fan
locations 1–17
removal 5–56
spare part numbers 3–5,
3–22, 5–56
features 1–2
feet
locations 5–10
flowcharts, troubleshooting
no audio 2–21, 2–22
no network/modem
connection 2–26
no OS loading 2–15
no OS loading from
CD-ROM/DVD-ROM
Drive 2–20
no OS loading from
diskette drive 2–19
no OS loading from hard
drive 2–16, 2–17, 2–18
no power 2–8, 2–10, 2–11
no video 2–12, 2–13
nonfunctioning device
2–23
nonfunctioning expansion
base 2–14
nonfunctioning keyboard
2–24

Maintenance and Service Guide

nonfunctioning pointing
device 2–25
OS not loading 2–15
fn key 1–11
front components 1–5
front panel LED board
removal 5–35
spare part number 3–9,
3–22, 5–35

G
grounding equipment and
methods 4–7

H
hard drive
OS not loading 2–16
precautions 4–3
removal 5–7
spare part numbers 3–7,
3–11, 3–19, 3–21, 3–22
specifications 6–5, 6–6
hard drive bay 1–17
hard drive cover
removal 5–7
headphone jack
location 1–8
pin assignments A–6
headset, spare part number
3–13, 3–17
heat sink module
removal 5–60
spare part number 3–5,
3–22, 5–60

Index–3

Index

I
I/O address specifications
6–15
interrupt specifications 6–13

K
keyboard
removal 5–22
spare part numbers 3–3,
3–19, 3–21, 5–22
troubleshooting 2–24
keyboard components 1–9,
1–10
keypad keys 1–11

L
label area 1–17
LED board
removal 5–21
spare part number 3–3,
3–22, 5–21
left-side components 1–8
Logo Kit, spare part numbers
3–13, 3–19, 3–22

M
mass storage devices, spare
part numbers 3–10
memory map specifications
6–18
memory module
removal 5–13
spare part numbers 3–9,
3–18, 3–19, 5–13
memory module compartment
1–17

Index–4

memory module compartment
cover
removal 5–14
Memory Reader 1–6
Memory Reader light 1–15
microphone jack
location 1–8
pin assignments A–5
Mini PCI communications
card
removal 5–16
spare part numbers 3–9,
3–17, 3–20, 5–16
Mini PCI compartment 1–17
Miscellaneous Plastics Kit
components 3–9, 3–12,
3–19
spare part number 3–9,
3–19
Miscellaneous Screw Kit,
spare part number 3–13
modem board
removal 5–58
spare part number 3–5,
3–20, 5–58
modem jack
location 1–7
pin assignments A–4
modem, troubleshooting 2–26
monitor port
location 1–9
pin assignments A–3
mouse, spare part number
3–13, 3–16

Maintenance and Service Guide

Index

N
network jack
location 1–7
pin assignments A–2
network, troubleshooting 2–26
nonfunctioning device,
troubleshooting 2–14, 2–23
notebook feet
locations 5–10
notebook specifications 6–1
num lock key 1–11
num lock light 1–13

O
operating system not loading,
troubleshooting 2–15
optical drive
location 1–8
OS not loading 2–20
removal 5–11
spare part numbers 3–7,
3–11, 3–19, 3–21, 5–11

P
packing precautions 4–5
PC Card eject buttons 1–7
PC Card slots 1–7
plastic parts 4–2
pointing device,
troubleshooting 2–25
power connector 1–9
power cord
set requirements B–2
spare part numbers 3–14,
3–15, 3–16, 3–17, 3–18
power management features
1–4
Maintenance and Service Guide

power, troubleshooting 2–8
power/standby button 1–13
power/standby light 1–5
processor
removal 5–62
spare part numbers 3–5,
3–18, 3–20, 5–62

R
rear components 1–8
removal and replacement
preliminaries 4–1
removal and replacement
procedures 5–1
right-side components 1–6
RJ-11 (modem) jack
location 1–7
pin assignments A–4
RJ-45 (network) jack
location 1–7
pin assignments A–2

S
Screw Kit, spare part number
3–13, 3–19
screw listing C–1
security cable slot 1–9
serial number 3–1, 5–2
service considerations 4–2
speakers
location 1–5
removal 5–53
spare part number 3–7,
3–21, 5–53
specifications
battery pack 6–7
display 6–3, 6–4
Index–5

Index

DMA 6–12
DVD/CD-RW Combo
Drive 6–8
DVD±RW/R and CD-RW
Combo Drive 6–10
hard drive 6–5, 6–6
I/O addresses 6–15
interrupts 6–13
memory map 6–18
notebook 6–1
static shielding materials 4–8
S-Video-out jack
location 1–9
pin assignments A–2
switch cover
removal 5–18
spare part numbers 3–3,
3–20, 3–21, 3–22, 5–18
system board
removal 5–41
spare part numbers 3–5,
3–18, 3–20, 5–41
system memory map 6–18

T
tools required 4–1
top components 1–14
top cover
removal 5–30
spare part numbers 3–5,
3–20, 3–22, 5–30
TouchPad 1–15
TouchPad button 1–15
TouchPad left/right buttons
1–15

Index–6

TouchPad left/right scroll zone
1–15
TouchPad light 1–15
TouchPad up/down scroll zone
1–15
transporting precautions 4–5
troubleshooting
audio 2–21
Computer Setup 2–1
expansion base 2–14
flowcharts 2–5
keyboard 2–24
modem 2–26
network 2–26
nonfunctioning device
2–14, 2–23
OS not loading 2–15
overview 2–1
pointing device 2–25
power 2–8
video 2–12

U
Universal Serial Bus (USB)
port
location 1–7, 1–8, 1–9
pin assignments A–1
upper keyboard components
1–12
USB travel mouse, spare part
number 3–13, 3–16

V
video troubleshooting 2–12
volume button 1–13

Maintenance and Service Guide

Index

W
Windows applications key
1–11
Windows logo key 1–11
wireless button 1–13
wireless light 1–5
workstation precautions 4–6

Maintenance and Service Guide

Index–7



---

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File Type                       : PDF
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Page Count                      : 198
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About                           : uuid:80a84432-32cc-4809-b3aa-8b629a04a94e
Producer                        : Acrobat Distiller 6.0 (Windows)
Keywords                        : 379178-002
Create Date                     : 2006:09:12 19:05:33Z
Creator Tool                    : FrameMaker 7.0
Modify Date                     : 2006:09:12 19:36:20-05:00
Metadata Date                   : 2006:09:12 19:36:20-05:00
Document ID                     : uuid:1df4a4f2-e514-492e-a732-c65e188d89b5
Format                          : application/pdf
Title                           : Maintenance and Service Guide
Creator                         : Hewlett-Packard Company
Description                     : Compaq Presario X6000 Notebook PC, HP Compaq nx9600 Notebook PC
Author                          : Hewlett-Packard Company
Subject                         : Compaq Presario X6000 Notebook PC, HP Compaq nx9600 Notebook PC

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