Hp Compaq Presario X6000 Notebook Pc Nx9600 379178 002 Users Manual Maintenance And Service Guide

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Compaq Presario X6000, HP Compaq nx9600 Notebook PC - Maintenance and Service Guide c00778754

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Contents
Product Description
Troubleshooting
- 2.1 Computer Setup
- 2.2 Troubleshooting Flowcharts
Illustrated Parts Catalog
Removal and Replacement Preliminaries
Removal and Replacement Procedures
Specifications
Connector Pin Assignments
Power Cord Set Requirements
Screw Listing
Index

Maintenance and Service

Guide

Compaq Presario X6000 Notebook PC

HP Compaq nx9600 Notebook PC

Document Part Number: 379178-002

September 2006

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel and Pentium are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other

countries. Bluetooth is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license. SD logo is a trademark of its

proprietor.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario X6000 Notebook PC

HP Compaq nx9600 Notebook PC

Second Edition September 2006

First Edition January 2005

Document Part Number: 379178-002

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2

Selecting from the Security Menu . . . . . . . . . . . . . . 2–3

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4

Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

iv Maintenance and Service Guide

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12

3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents

Maintenance and Service Guide v

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16

5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35

5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41

5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53

5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

vi Maintenance and Service Guide

Contents

6 Specifications

Connector Pin Assignments

Power Cord Set Requirements

Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The Compaq Presario X6000 Notebook PC 1 and

HP Compaq nx9600 Notebook PC 2 offer advanced modularity,

Intel® Mobile Pentium® 4 processors, and extensive multimedia

support.

Compaq Presario X6000 Notebook PC and HP Compaq nx9600

Notebook PC

1–2 Maintenance and Service Guide

Product Description

1.1 Features

■The following processors are available, varying by

notebook model:

❏Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with

HT Technology

❏Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with

HT Technology (Compaq Presario X6000 models only)

❏Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with

HT Technology (Compaq Presario X6000 models only)

■The following displays are available, varying by

notebook model:

❏17.0-inch WSXGA+WVA (1680 × 1050) with

Brightview TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) with Brightview

TFT display with over 16.7 million colors

❏17.0-inch WXGA+WVA (1440 × 900) TFT display with

over 16.7 million colors

■100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■256-MB DDR-2 synchronous DRAM (SDRAM) at 400

MHz, expandable to 2.0 GB

■Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

■Full-size Windows keyboard with full-size numeric keypad

■TouchPad pointing device, including a dedicated vertical

scroll region and a button that enables/disables TouchPad

operation

■Integrated 10 Base-T/100 Base-TX Ethernet local area

network (LAN) network interface card (NIC) with RJ-45 jack

(Compaq Presario X6000 models only)

Product Description

Maintenance and Service Guide 1–3

■Integrated Gigabit Ethernet (10/100/1000) LAN NIC with

RJ-45 jack (HP Compaq nx9600 models only)

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini PCI IEEE 802.11a/b

(Compaq Presario X6000 models) and 802.11a/b/g

(HP Compaq nx9600 models) WLAN devices

■Support for one Type II PC Card slot, with support for both

32-bit (CardBus) and 16-bit PC Cards

■External 180- and 135-watt AC adapter with 3-wire power

cord, varying by notebook model

■12-cell Li-Ion battery pack

■Stereo speakers with volume up, volume mute, and volume

down buttons

■Support for the following optical drives:

❏8X Max DVD±RW/R and CD-RW Combo Drive

❏24X Max DVD/CD-RW Combo Drive

■Connectors:

❏External monitor

❏Universal Serial Bus (USB) v. 2.0 (four ports)

❏RJ-11 (modem)

❏RJ-45 (network)

❏Audio-out (headphone)

❏Audio-in (microphone)

❏Power

❏IEEE 1394 (select models only)

❏S-Video-out (select models only)

❏Expansion port 2

❏Memory Reader slot (Compaq Presario X6000 models

only)

❏Digital Media Slot (HP Compaq nx9600 models only)

❏Digital drive bay

❏ExpressCard

1–4 Maintenance and Service Guide

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the notebook for disassembly (refer to Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section 5.16, “System Board,” for more information on

removing and replacing the RTC battery).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any

battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

1.3 Power Management

The notebook comes with power management features that

extend battery operating time and conserve power. The

notebook supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting the level of performance

■Battery calibration

■Lid switch standby/resume

■Power/standby button

■Advanced Configuration and Power Management (ACPM)

compliance

Product Description

Maintenance and Service Guide 1–5

1.4 External Components

The external components on the front of the notebook are shown

below and described in Table 1-1.

Front Components

Table 1-1

Front Components

Item Component Function

1 Stereo speakers (2) Produce stereo sound.

2 Display release latch Opens the notebook.

3 Wireless light On: An integrated wireless device has been

enabled.

4 Power/standby light ■On: Notebook is turned on.

■Blinking: Notebook is in standby.

■Off: Notebook is off.

5 Drive activity light On: A drive on the notebook is being

accessed.

6Battery light ■On: Battery pack is charging.

■Blinking: Battery pack has reached a

low-battery condition.

1–6 Maintenance and Service Guide

Product Description

The external components on the right side notebook are shown

below and described in Table 1-2.

Right-Side Components

Table 1-2

Right-Side Components

Item Component Function

1 Memory Reader

(Compaq Presario

X6000 only)

Digital Media Slot

(HP Compaq nx9600

only)

Supports the following optional digital

media cards: Secure Digital (SD) Memory

Card, Secure Digital Input/Output (SD I/O)

Card, Memory Stick, Memory Stick Pro,

MultiMediaCard, xD-Picture Card,

and SmartMedia Card.

2 ExpressCard slot Supports an optional ExpressCard.

Product Description

Maintenance and Service Guide 1–7

3 PC Card eject button Ejects an optional PC Card from the

PC Card slot.

4 PC Card slot Supports an optional Type I or Type II 32-bit

(CardBus) or 16-bit PC Card.

Also serves as a storage location for the

optional remote control.

5 Digital drive bay Supports an optional USB digital drive.

6 Digital drive eject

button

Ejects an optional USB digital drive from the

digital drive bay.

7 1394 port Connects an optional 1394 device such

as a scanner, digital camera, or digital

camcorder.

8 USB ports (2) Connect an optional 1.1- or 2.0-compliant

USB device.

9 RJ-11 (modem) jack Connects the modem cable.

10 RJ-45 (network) jack Connects an optional network cable.

11 Expansion port 2 Connects to an optional notebook

expansion product.

Table 1-2

Right-Side Components

(Continued)

Item Component Function

1–8 Maintenance and Service Guide

Product Description

The external components on the left side of the notebook are

shown below and described in Table 1-3.

Left-Side Components

Table 1-3

Left-Side Components

Item Component Function

1 Exhaust vent Provides airflow to cool internal

components.

ÄTo prevent overheating, do not

obstruct vents. Do not allow a hard

surface, such as a printer, or a soft

surface, such as pillows, thick rugs

or clothing, to block airflow.

2 USB port Connects an optional 1.1- or 2.0-compliant

USB device.

3Audio-in

(microphone) jack

Connects an optional monaural

microphone.

4Audio-out

(headphone) jack (2)

Connect optional headphones or powered

stereo speakers. Also connects the audio

function of an audio/video device such as

a television or VCR.

5 Optical drive Supports an optical disc. The type of optical

drive, such as a combination

CD-ROM/DVD-ROM, varies by model.

Product Description

Maintenance and Service Guide 1–9

The external components on the rear panel of the notebook are

shown below and described in Table 1-4.

Rear Panel Components

Table 1-4

Rear Panel Components

Item Component Function

1 Power connector Connects an AC adapter.

2 USB port Connects an optional 1.1- or 2.0-compliant

USB device.

3 S-Video-out jack Connects an optional S-Video device,

such as a television, VCR, camcorder,

projector, or video capture card.

4 External monitor port Connects an optional VGA external

monitor or projector.

5 Exhaust vent Provides airflow to cool internal

components.

ÄTo prevent overheating, do not

obstruct vents. Do not allow a hard

surface, such as a printer, or a soft

surface, such as pillows, thick rugs

or clothing, to block airflow.

6 Security cable slot Attaches an optional security cable to the

notebook.

1–10 Maintenance and Service Guide

Product Description

The standard keyboard components of the notebook are shown

below and described in Table 1-5.

Standard Keyboard Components

Product Description

Maintenance and Service Guide 1–11

Table 1-5

Standard Keyboard Components

Item Component Function

1caps lock key Enables caps lock and turns on the caps

lock light.

2f1 to f12 keys (12) Perform system and application tasks.

When combined with the fn key, several

keys and buttons perform additional tasks

as hotkeys.

3num lock key Enables numeric lock, turns on the

embedded numeric keypad, and turns

on the num lock light.

4 Keypad keys (15) In Windows, can be used like the keys

on an external numeric keypad.

5 Arrow keys Moves the cursor around the screen.

6Windows

applications key

In Windows, displays a shortcut menu

for items beneath the pointer.

7 Windows logo key In Windows, displays the Windows

Start menu.

8fn key Combines with other keys to perform

system tasks. For example, pressing

fn+f7 decreases screen brightness.

1–12 Maintenance and Service Guide

Product Description

The upper components of the keyboard are shown below and

described in Tables 1-6 and 1-7.

Upper Keyboard Components

Table 1-6

Upper Keyboard Components

Item Component Function

1 Exhaust vents Provide airflow to cool internal

components.

ÄTo prevent overheating, do not

obstruct vents. Do not allow a hard

surface, such as a printer, or a soft

surface, such as pillows, thick rugs

or clothing, to block airflow.

2 Caps lock light On: caps lock is on.

Product Description

Maintenance and Service Guide 1–13

3 Num lock light On: num lock or the numeric keypad is on.

4 Power/standby button When the notebook is:

■Off, press to turn on the notebook.

■On, briefly press to initiate standby.

■In standby, briefly press to resume from

standby.

■In hibernation, briefly press to restore

from hibernation.

✎If the system has stopped

responding and Microsoft®

Windows® shutdown procedures

cannot be used, press and hold the

power/standby button for at least

4 seconds to turn off the notebook.

5 Volume down button Decreases system volume.

6 Volume mute button Mutes or restores system volume.

7 Volume up button Increases system volume.

8 Wireless button Turns the wireless network device on and

off (select models only).

9 Display lid switch ■If the notebook is closed while on, turns

off the display.

■If the notebook is opened while in

standby, turns on the notebook

(resumes from standby).

Table 1-6

Upper Keyboard Components

(Continued)

Item Component Function

1–14 Maintenance and Service Guide

Product Description

The notebook top components are show below and described

in Table 1-7.

Notebook Top Components

Product Description

Maintenance and Service Guide 1–15

Table 1-7

Notebook Top Components

Item Component Function

1 TouchPad light On: TouchPad is enabled.

2 TouchPad Moves the pointer and selects or

activates items on the screen.

3 TouchPad left/right

scroll zone

Scrolls left or right.

4 Left and right TouchPad

buttons (2)

Function like the left and right buttons on

an external mouse.

5 Memory Reader light On: an SD Memory Card, SD I/O Card,

Memory Stick, Memory Stick Pro,

MultiMediaCard, xD-Picture Card, and

SmartMedia inserted in the Memory

Reader is being accessed.

6 TouchPad up/down

scroll zone

Scrolls up or down.

7 TouchPad button Enables/disables the TouchPad.

1–16 Maintenance and Service Guide

Product Description

The external components on the bottom of the notebook are

shown below and described in Table 1-8.

Bottom Components

Table 1-8

Bottom Components

Item Component Function

1 Exhaust vents (4) Provide airflow to cool internal

components.

ÄTo prevent overheating, do not

obstruct vents. Do not allow a

hard surface, such as a printer, or

a soft surface, such as pillows,

thick rugs or clothing, to block

airflow.

Product Description

Maintenance and Service Guide 1–17

2 Fans (2) Provide airflow to cool internal

components.

ÄTo prevent overheating, do not

obstruct fans. Do not allow a hard

surface, such as a printer, or a

soft surface, such as pillows, thick

rugs or clothing, to block airflow.

3 Memory module

compartment

Contains two memory slots that support

replaceable memory modules. The

number of preinstalled memory

modules varies by notebook model.

4 Label areas (2) Contains the notebook serial number

and other applicable regulatory labels.

5 Battery pack release latch Releases a battery pack from the

battery bay.

6 Battery bay Holds a battery pack.

7 Hard drive bay

Mini PCI compartment

Holds the internal hard drive.

Holds an optional wireless LAN device.

ÄTo prevent an unresponsive

system and the display of a

warning message, install only a

Mini PCI device authorized for

use in your notebook by the

governmental agency that

regulates wireless devices in your

country. If you install a device and

then receive a warning message,

remove the device to restore

notebook functionality. Then

contact Customer Care.

Table 1-8

Bottom Components

(Continued)

Item Component Function

1–18 Maintenance and Service Guide

Product Description

1.5 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■Memory module

■Mini PCI communications devices

■Hard drive

■Display

■Keyboard and TouchPad

■Audio

■Intel Pentium 4 processors

■PC Card

ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is

controlled by a temperature sensor and is designed to be turned

on automatically when high temperature conditions exist. These

conditions are affected by high external temperatures, system

power consumption, power management/battery conservation

configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on

the left side of the notebook.

Maintenance and Service Guide 2–1

Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should repair

this equipment. All troubleshooting and repair procedures are detailed

to allow only subassembly-/module-level repair. Because of the

complexity of the individual boards and subassemblies, do not attempt

to make repairs at the component level or modifications to any printed

wiring board. Improper repairs can create a safety hazard. Any

indication of component replacement or printed wiring board

modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility

that can be used even when your operating system is not working

or will not load. This utility includes settings that are not

available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from

the Main, Security, Advanced, or Tools menus:

1. Turn on or restart the notebook. Press f10 while the

F10 = ROM-Based Setup message is displayed in

the lower-left corner of the screen.

❏To change the language, use the cursor control keys

to navigate to the Advanced menu.

❏To view navigation information, press f1.

❏To return to the Computer Setup menu, press esc.

2–2 Maintenance and Service Guide

Troubleshooting

2. Select the Main, Security, Advanced, or Tools menu.

3. To close Computer Setup and restart the notebook:

❏Select Exit > Exit Saving Changes, and then press enter.

– or –

❏Select Exit > Exit Discarding Changes, and then

press enter.

– or –

❏Select Exit > Load Setup Defaults, and then press enter.

4. When you are prompted to confirm your action, press f10.

Selecting from the Main Menu

Table 2-1

Main Menu

Select To Do This

System Information ■Change the system time and system date.

■View identification information about the

notebook.

■View specification information about the

processor, memory and cache size, and

system ROM.

Troubleshooting

Maintenance and Service Guide 2–3

Selecting from the Security Menu

Table 2-2

Security Menu

Select To Do This

Administrator Password Enter, change, or delete an Administrator

password.

Power-on Password Enter, change, or delete a power-on password.

DriveLock Passwords Enable/disable DriveLock; change a DriveLock

user or master password.

✎DriveLock Settings are accessible only

when you enter Computer Setup by turning

on (not restarting) the notebook.

Password Options

(Password options can

be selected only when

a power-on password

has been set.)

Enable/disable:

■QuickLock

■QuickLock on standby

■QuickBlank

✎To enable QuickLock on standby or

QuickBlank, you must first enable

QuickLock.

Device Security Enable/disable:

■Diskette drive startup*

■CD-ROM or diskette startup

✎Settings for a DVD-ROM can be entered

in the CD-ROM field.

*Not applicable to SuperDisk LS-120 drives.

2–4 Maintenance and Service Guide

Troubleshooting

Selecting from the Advanced Menu

Selecting from the Tools Menu

Table 2-3

Advanced Menu

Select To Do This

Language Change the Computer Setup language.

Boot Order Enable/disable MultiBoot, which sets a startup

sequence that can include most bootable devices

and media in the system.

Accessibility Options Allows electronic and information technology to

be accessible to people with varying ranges of

abilities.

Video Memory Displays the amount of video memory available

on the notebook.

Table 2-4

Tools Menu

Select To Do This

Hard Drive Self Test Run a quick comprehensive self test on hard

drives in the system that support the test features.

Troubleshooting

Maintenance and Service Guide 2–5

2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

Flowchart Description

2.1 “Flowchart 2.1—Initial Troubleshooting”

2.2 “Flowchart 2.2—No Power, Part 1”

2.3 “Flowchart 2.3—No Power, Part 2”

2.4 “Flowchart 2.4—No Power, Part 3”

2.5 “Flowchart 2.5—No Power, Part 4”

2.6 “Flowchart 2.6—No Video, Part 1”

2.7 “Flowchart 2.7—No Video, Part 2”

2.8 “Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”

2.9 “Flowchart 2.9—No Operating System (OS) Loading”

2.10 “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

2.13 “Flowchart 2.13—No OS Loading, Diskette Drive”

2–6 Maintenance and Service Guide

Troubleshooting

Flowchart Description

2.14 “Flowchart 2.14—No OS Loading, Optical Drive”

2.15 “Flowchart 2.15—No Audio, Part 1”

2.16 “Flowchart 2.16—No Audio, Part 2”

2.17 “Flowchart 2.17—Nonfunctioning Device”

2.18 “Flowchart 2.18—Nonfunctioning Keyboard”

2.19 “Flowchart 2.19—Nonfunctioning Pointing Device”

2.20 “Flowchart 2.20—No Network/Modem Connection”

Table 2-5

Troubleshooting Flowcharts Overview

(Continued)

Troubleshooting

Maintenance and Service Guide 2–7

Flowchart 2.1—Initial Troubleshooting

Go to

“Flowchart

2.20—No

Network/Modem

Connecting

to network

or modem?

Begin

troubleshooting.

Is there

power?

Is the OS

loading?

Is there video?

(no boot)

Is there

sound?

Beeps,

LEDs, or error

messages?

Keyboard/

pointing device

working?

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Go to

“Flowchart

2.2—No Power,

Part 1.”

Go to

“Flowchart

2.6—No Video,

Part 1.”

All drives

working?

End

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Go to

“Flowchart

2.18—Nonfunctioning

Keyboard” or

“Flowchart

2.19—Nonfunctioning

Pointing Device.”

Check

LED board,

speaker

connections.

2–8 Maintenance and Service Guide

Troubleshooting

Flowchart 2.2—No Power, Part 1

1. Reseat the power cables in the

expansion base and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Done

Remove from

expansion base

(if applicable).

Power up

on battery

power?

Power up

on AC

power?

Power up in

docking

device?

Power up

on battery

power?

Power up

in expansion

base?

Done

Reset

power.*

Reset

power.*

Power up

on AC

power?

1. On select models, there is a separate

reset button.

2. On select models, the notebook can be

reset using the standby switch and

either the lid switch or the main power

switch.

*NOTES

Go to

“Flowchart

2.4—No Power,

Part 3.”

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.8—Nonfunctioning

Expansion Base (if

applicable).”

No power

(power LED

is off).

Troubleshooting

Maintenance and Service Guide 2–9

Flowchart 2.3—No Power, Part 2

Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for

debris in battery

socket and clean

if necessary.

Done

Power on?

Check battery by

recharging it,

moving it to

another notebook,

or replacing it.

Power on?

Done

Replace

power supply

(if applicable).

Power on?

Done

Go to

“Flowchart

2.4—No Power,

Part 3.”

2–10 Maintenance and Service Guide

Troubleshooting

Flowchart 2.4—No Power, Part 3

Continued from

“Flowchart

2.3—No Power,

Part 2.”

Reseat AC adapter

in notebook and

at power source.

Internal or

external AC

adapter?

Done

Power on?

Plug directly

into AC outlet.

Power LED

on?

Power outlet

active?

Try different

outlet.

Replace external

AC adapter.

Replace

power cord.

External

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

Troubleshooting

Maintenance and Service Guide 2–11

Flowchart 2.5—No Power, Part 4

Continued from

“Flowchart

2.4—No Power,

Part 3.”

Reseat loose

components and

boards and

replace damaged

items.

Open

notebook.

Loose or

damaged

parts?

notebook and

retest.

Power on?

Done

Replace the following items (if applicable).

Check notebook operation after each

replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to

prevent shorting out among components.

2–12 Maintenance and Service Guide

Troubleshooting

Flowchart 2.6—No Video, Part 1

Stand-alone

or expansion

base?

No video.

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Display

3. System board

Internal or

external

display*?

Adjust

brightness. Video OK? Done

Expansion base

Internal

Stand-alone

External

Adjust

brightness.

Video OK? Done

Press lid

switch to ensure

operation.

Video OK? Done

Video OK?

Done Done

Check for bent

pins on cable.

Try

another

display.

Internal and

external

video OK?

Replace

system

board.

*NOTE: To change from internal to

external display, use the hotkey

combination.

Go to

“Flowchart

2.7—No Video,

Part 2.”

Troubleshooting

Maintenance and Service Guide 2–13

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Done

Adjust external

monitor display.

Video OK?

Adjust

display

brightness.

Video OK?

Done

Check that notebook is properly

seated in expansion base, for

bent pins on cable, and for

monitor connection.

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

Check brightness

of external

monitor.

Try another

external

monitor.

Internal

and external

video OK?

Go to

“Flowchart

2.8—Nonfunctioning

Expansion Base (if

applicable).”

Remove

notebook from

expansion base,

if connected.

2–14 Maintenance and Service Guide

Troubleshooting

Flowchart 2.8—Nonfunctioning Expansion Base

(if applicable)

Reseat power

cord in expansion

base and

power outlet.

Replace the following expansion base

components one at a time. Check

notebook operation after each

replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Expansion base motor mechanism

Check voltage

setting on

expansion base.

Reset monitor

cable connector at

expansion base.

Reinstall

notebook into

expansion base.

Expansion

base

operating?

Expansion

base

operating?

Remove

notebook, reseat

all internal parts,

and replace any

damaged items in

expansion base.

Done

Nonfunctioning

expansion base.

Troubleshooting

Maintenance and Service Guide 2–15

Flowchart 2.9—No Operating System (OS)

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

Reseat power

cord in expansion

base and

power outlet.

No OS

loading.*

*NOTE: Before beginning troubleshooting,

always check cable connections, cable ends,

and drives for bent or damaged pins.

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD- or DVD-ROM drive,

go to “Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

2–16 Maintenance and Service Guide

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Done

OS not

loading from

hard drive.

Nonsystem

disk

message?

Go to

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

Reseat

external

hard drive.

OS loading? Done

Boot

from

CD?

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Boot

from

hard drive?

Boot

from

diskette?

Change boot

priority through

the Setup utility

and reboot.

Boot

from

hard drive?

Check the Setup

utility for correct

boot order.

Troubleshooting

Maintenance and Service Guide 2–17

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Load OS using

Operating

System Disc

(if

applicable).

Continued from

“Flowchart

2.10—No OS

Loading,

Hard Drive, Part 1.”

Reseat

hard drive.

Done

CD or

diskette in

drive?

1. Replace

hard drive.

2. Replace

system board.

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.” Format hard drive

and bring to

a bootable

c:\ prompt.

Create partition,

and then format

hard drive to

bootable

c:\ prompt.

Boot

from diskette

drive?

Remove

diskette and

reboot.

Boot

from

hard drive?

Hard drive

accessible?

Hard drive

accessible? Done

Run FDISK.

Hard drive

partitioned?

Hard drive

formatted?

Notebook

booted?

Done

Go to

“Flowchart

2.12—No OS

Loading,

Hard Drive, Part 3.”

Go to

“Flowchart

2.12—No OS

Loading,

Hard Drive, Part 3.”

2–18 Maintenance and Service Guide

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

System

files on hard

drive?

Continued from

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

Clean virus. Done

Install OS

and reboot.

Virus

hard drive?

loading from

hard drive?

Diagnostics

on diskette?

Replace

hard drive.

Run diagnostics

and follow

recommendations.

Run SCANDISK

and check for

bad sectors.

Can bad

sectors

be fixed?

Replace

hard drive.

Fix bad

sectors.

Boot from

hard drive? Replace

hard drive.

Done

Troubleshooting

Maintenance and Service Guide 2–19

Flowchart 2.13—No OS Loading, Diskette Drive

Done

Reseat

diskette drive.

OS not loading

from

diskette drive.

Done

loading?

Nonsystem

disk message?

Bootable

diskette

in drive?

Install bootable

diskette and

reboot notebook.

Check diskette

for system files.

Try different

diskette.

1. Replace

diskette drive.

2. Replace system

board.

Nonsystem

disk error?

loading?

Boot

from another

device?

Enable drive

and cold boot

notebook.

Is diskette

drive boot

order

correct?

Change boot

priority using

the Setup utility.

Go to

“Flowchart

2.17—Nonfunction

ing Device.”

Diskette

drive enabled

in the Setup

utility?

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Reset the

notebook. Refer to

Section 1.2,

“Resetting the

Notebook,” for

instructions.

2–20 Maintenance and Service Guide

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Done

Bootable

disc in

drive?

Disc

in drive?

No OS

loading from

CD-ROM or

DVD-ROM Drive.

Install bootable

disc and

reboot

notebook.

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Install

bootable disc.

Boots from

CD or DVD?

Boots from

CD or DVD?

Try another

bootable disc.

Boot

from another

device?

Boot

order

correct?

Correct boot

order using

the Setup utility.

Done

Reseat

drive.

Reset the

notebook. Refer to

Section 1.2,

“Resetting the

Notebook,” for

instructions.

Troubleshooting

Maintenance and Service Guide 2–21

Flowchart 2.15—No Audio, Part 1

No audio.

Notebook in

expansion base

(if applicable)?

Internal

audio?

Audio? Done

Undock

Audio? Done

Turn up audio

internally or

externally.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Replace the following expansion base

components one at a time, as applicable.

Check audio status after each change.

1. Reseat expansion base audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace expansion base audio board.

5. Replace backplane board.

6. Replace I/O board.

2–22 Maintenance and Service Guide

Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Reload

audio drivers.

Audio

driver in OS

configured?

Audio?

Correct

drivers for

application?

Connect to

external

speaker.

Load drivers and

set configuration

in OS.

Audio? Done

Replace audio

board and

speaker

connections

in notebook

(if applicable).

1. Replace internal speakers.

2. Replace audio board (if applicable).

3. Replace system board.

Troubleshooting

Maintenance and Service Guide 2–23

Flowchart 2.17—Nonfunctioning Device

Done

Any physical

device detected?

Unplug the nonfunctioning device from

the notebook and inspect cables and plugs for

bent or broken pins or other damage.

Reseat

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close notebook,

plug in power,

and reboot.

Device

boots

properly?

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Device

boots

properly?

Replace hard drive.

Replace diskette

drive.

Replace NIC.

If integrated NIC,

replace system

board.

2–24 Maintenance and Service Guide

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

OK?

Keyboard

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

keyboard.

Reseat internal

keyboard

connector

(if applicable).

Replace internal

keyboard or

cable.

OK?

Done Done

Troubleshooting

Maintenance and Service Guide 2–25

Flowchart 2.19—Nonfunctioning Pointing

Device

OK?

Pointing device

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

pointing device.

Reseat internal

pointing device

connector

(if applicable).

Replace internal

pointing device

or cable.

OK?

Done Done

2–26 Maintenance and Service Guide

Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

Disconnect all

power from

the notebook

and open.

No network

or modem

connection.

Done

Digital

line?

Network

or modem

jack active?

Replace jack

or have jack

activated.

Connect

to nondigital

line.

NIC/modem

configured

in OS?

Reload

drivers and

reconfigure.

Reseat

NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

Replace

system

board.

OK?

OK? Done

Maintenance and Service Guide 3–1

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a

reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the

notebook serial number and model number located on the bottom

of the notebook.

Serial Number Location

3–2 Maintenance and Service Guide

Illustrated Parts Catalog

3.2 Notebook Major Components

Notebook Major Components

Illustrated Parts Catalog

Maintenance and Service Guide 3–3

Table 3-1

Spare Parts: Notebook Major Components

Item Description

Spare Part

Number

1Display assemblies (include wireless antenna boards and cables)

For use only on Compaq Presario X6000 models

17.0-inch, WSXGA+WVA with Brightview

17.0-inch, WXGA+WVA with Brightview

17.0-inch, WXGA+WVA

377217-001

377216-001

377215-001

For use only on HP Compaq nx9600 models

17.0-inch, WSXGA+WVA with Brightview

17.0-inch, WSXGA+WVA

377219-001

377218-001

2Switch covers

For use only on Compaq Presario X6000 models

with wireless

For use only on Compaq Presario X6000 models

without wireless

374755-001

380445-001

For use only on HP Compaq nx9600 models with

wireless

For use only on HP Compaq nx9600 models

without wireless

378733-001

380446-001

3LED Board (includes cable) 378772-001

4Keyboards

For use only on Compaq Presario X6000 models in

the United States

374742-001

For use only on HP Compaq nx9600 models

Brazil

French Canada

378520-201

378520-121

Latin America

United States

378520-161

378520-001

3–4 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

Illustrated Parts Catalog

Maintenance and Service Guide 3–5

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

5Broadcomm Bluetooth wireless card

(includes cable)

376651-001

6Top covers (include TouchPad)

For use only on Compaq Presario X6000

notebook models

374751-001

For use only on HP Compaq nx9600 models 378770-001

7System boards (include disk cell RTC battery)

For use on Compaq Presario X6000 models (includes

PC Card cage and expansion port bracket)

M24P with 256 MB RAM

M24P with 128 MB RAM

M22P with 64 MB RAM

374711-001

374709-001

374707-001

For use on HP Compaq nx9600 models

M24P with 128 MB RAM

M22P with 64 MB RAM

377209-001

377208-001

8Audio/USB board 374761-001

Audio/USB board cable (not illustrated) 433822-001

9Processors (include thermal pad)

Intel Pentium 4 560 (3.6-GHz)

Intel Pentium 4 550 (3.4-GHz)

Intel Pentium 4 540 (3.2-GHz)

Intel Pentium 4 530 (3.0-GHz)

Intel Pentium 4 520 (2.8-GHz)

377213-001

374718-001

374717-001

374716-001

374715-001

10 Heat sink module (includes fan and thermal paste) 380031-001

11 Modem board 374758-001

12 Base enclosure small fan 380029-001

13 Base enclosure large fan 380028-001

3–6 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

Illustrated Parts Catalog

Maintenance and Service Guide 3–7

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

14 Optical drives (include bezel)

For use only on Compaq Presario X6000

notebook models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

Dual Format, Double Layer

8X Dual Format, Light Scribe

374738-001

374736-001

382080-001

383609-001

For use only on HP Compaq nx9600 models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

8X Dual Format, Light Scribe

378519-001

378518-001

383610-001

15a

15b

Speakers

Left

Right

378522-001

16 Base enclosure 374753-001

17 Digital drive board (includes cable) 374759-001

18 Hard drives (include frame)

7200-rpm

60-GB 374732-001

4200-rpm

100-GB

80-GB

60-GB

40-GB

374730-001

374729-001

374728-001

378767-001

5400-rpm

100-GB

80-GB

380258-001

374731-001

3–8 Maintenance and Service Guide

Illustrated Parts Catalog

Notebook Major Components

Illustrated Parts Catalog

Maintenance and Service Guide 3–9

Table 3-1

Spare Parts: Notebook Major Components

(Continued)

Item Description

Spare Part

Number

19 Mini PCI communications cards

802.11b/g, for use in most of the world (MOW)

802.11b/g, for use in the rest of the world (ROW)

802.11a/b/g combination card, for use in the

United States

373047-001

373048-001

376650-001

20 Front panel LED board (includes cable) 378774-001

21 Memory modules (400-DDR)

1024-MB

512-MB

256-MB

374726-001

374725-001

374724-001

Miscellaneous Plastics Kit 374747-001

Includes:

22a Hard drive cover (includes 4 captive screws)

22b Memory module compartment cover (includes 2 captive screws)

Not illustrated:

Notebook feet

SD Card slot space saver

PC Card slot space saver

23 Battery pack, 12-cell, 2.2-AHr 380443-001

3–10 Maintenance and Service Guide

Illustrated Parts Catalog

3.3 Mass Storage Devices

Illustrated Parts Catalog

Maintenance and Service Guide 3–11

Table 3-2

Spare Part Number Information

Item Description

Spare Part

Number

1Optical drives

For use only on Compaq Presario X6000

notebook models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

Dual Format, Double Layer

8X Dual Format, Light Scribe

374738-001

374736-001

382080-001

383609-001

For use only on HP Compaq nx9600 models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

8X Dual Format, Light Scribe

378519-001

378518-001

383610-001

2Hard drives (include frame)

7200-rpm

60-GB 374732-001

5400-rpm

100-GB

80-GB

380258-001

374731-001

4200-rpm

100-GB

80-GB

60-GB

40-GB

374730-001

374729-001

374728-001

378767-001

USB digital drive (not illustrated) 364727-001

USB 1.1 diskette drive (not illustrated) 344897-001

3–12 Maintenance and Service Guide

Illustrated Parts Catalog

3.4 Miscellaneous Plastics Kit

Table 3-3

Spare Part Number 374747-001

Item Description

Spare Part

Number

1 Hard drive cover (includes 4 captive screws)

2 Memory module compartment cover (includes 2 captive screws)

3 Notebook feet (7)

4 SD Card slot space saver

5 PC Card slot space saver

Illustrated Parts Catalog

Maintenance and Service Guide 3–13

3.5 Miscellaneous (Not Illustrated)

Table 3-4

Spare Part Information

Description

Spare Part

Number

Logo Kits

For use only on Compaq Presario X6000 models

For use only on HP Compaq nx9600 models

374749-001

378769-001

Wired headset with volume control 371693-001

USB travel mouse 309674-001

AC adapters

180 watt, 3-wire plug, used with 345252-xxx power cords 374743-001

135 watt, 2-wire plug, used with 373979-xxx power cords –

for use only on models with Intel Pentium 4 530 (3.0-GHz)

and Intel Pentium 4 520 (2.8-GHz) processors

378768-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,” for more information on

screw specifications and usage)

374745-001

■Phillips PM2.0×5.0 screw

■Phillips PM2.5×4.0 screw

■Phillips PM2.0×8.0 screw

■Phillips PM2.0×12.0 shoulder screw

■Phillips PM2.0×3.0 screw

■Hex socket 5.0×9.0 screw lock

■Phillips PM2.0×4.0 screw

■Phillips PM1.5×3.5 screw

3–14 Maintenance and Service Guide

Illustrated Parts Catalog

Power cords (with 3-wire plug, used with 378768-001 AC adaptor)

For use in:

Australia and New Zealand 373979-011

Belgium, Europe, Finland, France, Germany, Greece,

the Netherlands, Norway, Portugal, Spain, and Sweden

373979-021

Canada, French Canada, Latin America, Taiwan, Thailand,

and the United States

373979-001

Denmark 373979-081

Hong Kong and the United Kingdom 373979-031

Italy 373979-061

People’s Republic of China 373979-AA1

Switzerland 373979-111

Table 3-4

Spare Part Information

(Continued)

Description

Spare Part

Number

Illustrated Parts Catalog

Maintenance and Service Guide 3–15

Power cords (with 3-wire plug, used with 374743-001 AC adaptor)

For use in:

Australia and New Zealand 345252-011

Brazil 345252-201

Belgium, Europe, Finland, France, Germany, Greece,

the Netherlands, Norway, Portugal, Spain, and Sweden

345252-021

Canada, French Canada, Latin America, Taiwan, Thailand,

and the United States

345252-001

Denmark 345252-081

Hong Kong and the United Kingdom 345252-031

Italy 345252-061

People’s Republic of China 345252-AA1

Switzerland 345252-111

Table 3-4

Spare Part Information

(Continued)

Description

Spare Part

Number

3–16 Maintenance and Service Guide

Illustrated Parts Catalog

3.6 Sequential Part Number Listing

Table 3-5

Sequential Part Number Listing

Spare Part

Number Description

309674-001 USB travel mouse

345252-001 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Canada, French Canada, Latin

America, Taiwan, Thailand, and the United States

345252-011 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Australia and New Zealand

345252-021 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain,

and Sweden

345252-031 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Hong Kong and the United

Kingdom

345252-061 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Italy

345252-081 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Denmark

345252-111 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Switzerland

345252-201 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in Brazil

Illustrated Parts Catalog

Maintenance and Service Guide 3–17

345252-AA1 Power cord, with 3-wire plug, used with 374743-001

AC adaptor, for use only in the People’s Republic of China

371693-001 Wired headset with volume control

373047-001 Mini PCI communications card, 802.11b/g, for use in most of

the world (MOW)

373048-001 Mini PCI communications card, 802.11b/g, for use in the rest of

the world (ROW)

373979-001 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Canada, French Canada,

Latin America, Taiwan, Thailand, and the United States

373979-011 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Australia and New Zealand

373979-021 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain,

and Sweden

373979-031 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Hong Kong and

the United Kingdom

373979-061 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Italy

373979-081 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Denmark

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

3–18 Maintenance and Service Guide

Illustrated Parts Catalog

373979-111 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in Switzerland

373979-AA1 Power cord, with 3-wire plug, used with 378768-001

AC adaptor, for use only in the People’s Republic of China

374707-001 System board, M22P with 64 MB RAM, for use on

Compaq Presario X6000 models (includes disk cell RTC

battery, PC Card cage, and expansion port bracket)

374709-001 System board, M24P with 128 MB RAM, for use on

Compaq Presario X6000 models (includes disk cell RTC

battery, PC Card cage, and expansion port bracket)

374711-001 System board, M24P with 256 MB RAM, for use on

Compaq Presario X6000 models (includes disk cell RTC

battery, PC Card cage, and expansion port bracket)

374715-001 Processor, Intel Pentium 4 520 (2.8-GHz, includes

thermal pad)

374716-001 Processor, Intel Pentium 4 530 (3.0-GHz, includes

thermal pad)

374717-001 Processor, Intel Pentium 4 540 (3.2-GHz, includes

thermal pad)

374718-001 Processor, Intel Pentium 4 550 (3.4-GHz, includes

thermal pad)

374724-001 Memory module, 400 DDR, 256-MB

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

Illustrated Parts Catalog

Maintenance and Service Guide 3–19

374725-001 Memory module, 400 DDR, 512-MB

374726-001 Memory module, 400 DDR, 1024-MB

374728-001 Hard drive, 4200-rpm, 60-GB, (includes frame)

374729-001 Hard drive, 4200-rpm, 80-GB, (includes frame)

374730-001 Hard drive, 4200-rpm, 100-GB, (includes frame)

374731-001 Hard drive, 5400-rpm, 80-GB, (includes frame)

374732-001 Hard drive, 7200-rpm, 60-GB, (includes frame)

374736-001 24X DVD/CD-RW Combo Drive, for use only on

Compaq Presario X6000 notebook models

374738-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on

Compaq Presario X6000 notebook models

374742-001 Keyboard, for use only on Compaq Presario X6000 models in

the United States

374743-001 AC adapter, 180 watt, 3-wire plug, used with 345252-xxx

power cords

374745-001 Screw Kit (includes the following screws; refer to Appendix C,

“Screw Listing,” for more information on screw specifications

and usage)

374747-001 Miscellaneous Plastics Kit

374749-001 Logo Kit, for use only on Compaq Presario X6000

notebook models

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

3–20 Maintenance and Service Guide

Illustrated Parts Catalog

374751-001 Top cover, for use only on Compaq Presario X6000

notebook models (includes TouchPad)

374753-001 Base enclosure

374755-001 Switch cover, for use only on Compaq Presario X6000 models

with wireless

374758-001 Modem board

374759-001 Digital drive board (includes cable)

374761-001 Audio/USB board

376650-001 Mini PCI communications card, 802.11a/b/g combination card,

for use in the United States

376651-001 Broadcomm Bluetooth wireless card (includes cable)

377208-001 System board, M22P with 64 MB RAM, for use on

HP Compaq nx9600 models (includes disk cell RTC battery)

377209-001 System board, M24P with 128 MB RAM, for use on

HP Compaq nx9600 models (includes disk cell RTC battery)

377213-001 Processor, Intel Pentium 4 560 (3.6-GHz, includes

thermal pad)

377215-001 Display assembly, 17.0-inch, WXGA+, for use only on

Compaq Presario X6000 notebook models (includes wireless

antenna boards and cables)

377216-001 Display assembly, 17.0-inch, WXGA+ with Brightview, for use

only on Compaq Presario X6000 notebook models (includes

wireless antenna boards and cables)

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

Illustrated Parts Catalog

Maintenance and Service Guide 3–21

377217-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use

only on Compaq Presario X6000 notebook models (includes

wireless antenna boards and cables)

377218-001 Display assembly, 17.0-inch, WSXGA+, for use only on

HP Compaq nx9600 models (includes wireless antenna boards

and cables)

377219-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use

only on HP Compaq nx9600 models (includes wireless

antenna boards and cables)

378518-001 24X DVD/CD-RW Combo Drive, for use only on

HP Compaq Presario nx9600 models

378519-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on

HP Compaq Presario nx9600 models

378520-001 Keyboard, for use only on HP Compaq nx9600 models United

States

378520-121 Keyboard, for use only on HP Compaq nx9600 models French

Canada

378520-161 Keyboard, for use only on HP Compaq nx9600 models Latin

America

378520-201 Keyboard, for use only on HP Compaq nx9600 models Brazil

378522-001 Speakers, left and right

378733-001 Switch cover, for use only on HP Compaq nx9600 models with

wireless

378767-001 Hard drive, 4200-rpm, 40-GB, (includes frame)

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

3–22 Maintenance and Service Guide

Illustrated Parts Catalog

378768-001 AC adapter, 135 watt, 2-wire plug, used with 373979-xxx

power cords – for use only on models with Intel Pentium 4 530

(3.0-GHz) and Intel Pentium 4 520 (2.8-GHz) processors

378769-001 Logo Kit, for use only on HP Compaq nx9600 models

378770-001 Top cover, for use only on HP Compaq nx9600

notebook models (includes TouchPad)

378772-001 LED Board (includes cable)

378774-001 Front panel LED board (includes cable)

380028-001 Base enclosure large fan

380029-001 Base enclosure small fan

380031-001 Heat sink module (includes fan and thermal paste)

380258-001 Hard drive, 5400-rpm, 100-GB, (includes frame)

380443-001 Battery pack, 12-cell, 2.2-AHr

380445-001 Switch cover, for use only on Compaq Presario X6000 models

without wireless

380446-001 Switch cover, for use only on HP Compaq nx9600 models with

wireless

382080-001 Dual Format, Double Layer optical drive, for use only on

Compaq Presario X6000 notebook models

383609-001 8X Dual Format, Light Scribe, for use only on

Compaq Presario X6000 notebook models

383610-001 8X Dual Format, Light Scribe optical drive, for use only on

HP Compaq nx9600 models

433822-001 Audio/USB board cable

Table 3-5

Sequential Part Number Listing

(Continued)

Spare Part

Number Description

Maintenance and Service Guide 4–1

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and

safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and

replacement procedures:

■Magnetic screwdriver

■Phillips P0 screwdriver

■5.0-mm socket for system board screwlocks

■Flat-bladed screwdriver

■Tool kit—includes connector removal tool, loopback plugs,

and case utility tool

4–2 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations

that you should keep in mind during disassembly and assembly

procedures.

✎As you remove each subassembly from the notebook, place

the subassembly (and all accompanying screws) away from

the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can

damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance

instructions.

Cables and Connectors

ÄCAUTION: When servicing the notebook, ensure that cables are

placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables

during removal and insertion. Handle cables by the connector

whenever possible. In all cases, avoid bending, twisting, or

tearing cables. Ensure that cables are routed in such a way that

they cannot be caught or snagged by parts being removed or

replaced. Handle flex cables with extreme care; these cables

tear easily.

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–3

4.3 Preventing Damage to

Removable Drives

Removable drives are fragile components that must be handled

with care. To prevent damage to the notebook, damage to a

removable drive, or loss of information, observe the following

precautions:

■Before removing or inserting a hard drive, shut down the

notebook. If you are unsure whether the notebook is off or

in hibernation, turn the notebook on, and then shut it down

through the operating system.

■Before removing a diskette drive or optical drive, ensure that

a diskette or disc is not in the drive and ensure that the optical

drive tray is closed.

■Before handling a drive, ensure that you are discharged of

static electricity. While handling a drive, avoid touching the

connector.

■Handle drives on surfaces covered with at least one inch of

shock-proof foam.

■Avoid dropping drives from any height onto any surface.

■After removing a hard drive, an optical drive, or a diskette

drive, place it in a static-proof bag.

■Avoid exposing a hard drive to products that have magnetic

fields, such as monitors or speakers.

■Avoid exposing a drive to temperature extremes or liquids.

■If a drive must be mailed, place the drive in a bubble pack

mailer or other suitable form of protective packaging and label

the package “FRAGILE: Handle With Care.”

4–4 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic

discharge (ESD). Circuitry design and structure determine the

degree of sensitivity. Networks built into many integrated circuits

provide some protection, but in many cases, the discharge

contains enough power to alter device parameters or melt

silicon junctions.

A sudden discharge of static electricity from a finger or other

conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not

be affected at all and can work perfectly throughout a normal

cycle. Or the device might function normally for a while, then

degrade in the internal layers, reducing its life expectancy.

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–5

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and

transporting equipment:

■To avoid hand contact, transport products in static-safe

containers, such as tubes, bags, or boxes.

■Protect all electrostatic-sensitive parts and assemblies with

conductive or approved containers or packaging.

■Keep electrostatic-sensitive parts in their containers until

the parts arrive at static-free workstations.

■Place items on a grounded surface before removing items

from their containers.

■Always be properly grounded when touching a sensitive

component or assembly.

■Store reusable electrostatic-sensitive parts from assemblies

in protective packaging or nonconductive foam.

■Use transporters and conveyors made of antistatic belts and

roller bushings. Ensure that mechanized equipment used for

moving materials is wired to ground and that proper materials

are selected to avoid static charging. When grounding is not

possible, use an ionizer to dissipate electric charges.

4–6 Maintenance and Service Guide

Removal and Replacement Preliminaries

4.6 Workstation Precautions

Use the following grounding precautions at workstations:

■Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”).

■Use a wrist strap connected to a properly grounded work

surface and use properly grounded tools and equipment.

■Use conductive field service tools, such as cutters,

screwdrivers, and vacuums.

■When fixtures must directly contact dissipative surfaces, use

fixtures made only of static-safe materials.

■Keep the work area free of nonconductive materials, such

as ordinary plastic assembly aids and Styrofoam.

■Handle electrostatic-sensitive components, parts, and

assemblies by the case or PCM laminate. Handle these

items only at static-free workstations.

■Avoid contact with pins, leads, or circuitry.

■Turn off power and input signals before inserting or removing

connectors or test equipment.

Removal and Replacement Preliminaries

Maintenance and Service Guide 4–7

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a

foot strap at a grounded workstation.

■When seated, wear a wrist strap connected to a grounded

system. Wrist straps are flexible straps with a minimum of

one megohm ±10% resistance in the ground cords. To provide

proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator

clips to connect a wrist strap.

■When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing

workstations and are compatible with most types of shoes

or boots. On conductive floors or dissipative floor mats, use

foot straps on both feet with a minimum of one megohm

resistance between the operator and ground. To be effective,

the conductive strips must be worn in contact with the skin.

Other grounding equipment recommended for use in preventing

electrostatic damage includes

■Antistatic tape.

■Antistatic smocks, aprons, and sleeve protectors.

■Conductive bins and other assembly or soldering aids.

■Nonconductive foam.

■Conductive tabletop workstations with ground cords of

one megohm resistance.

■Static-dissipative tables or floor mats with hard ties to

the ground.

■Field service kits.

■Static awareness labels.

■Material-handling packages.

■Nonconductive plastic bags, tubes, or boxes.

■Metal tote boxes.

■Electrostatic voltage levels and protective materials.

4–8 Maintenance and Service Guide

Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage

levels generated by different activities.

Table 4-2 lists the shielding protection provided by antistatic

bags and floor mats.

Table 4-1

Typical Electrostatic Voltage Levels

Relative Humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

✎A product can be degraded by as little as 700 V.

Table 4-2

Static-Shielding Materials

Material Use Voltage Protection Level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Maintenance and Service Guide 5–1

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 78 screws and screw locks, in 11 different sizes, that

must be removed, replaced, or loosened when servicing the

notebook. Make special note of each screw size and location

during removal and replacement.

Refer to Appendix C, “Screw Listing.” for detailed information

on screw sizes, locations, and usage.

5–2 Maintenance and Service Guide

Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting

information or ordering spare parts. The serial number is

located on the bottom of the notebook.

Serial Number Location

Removal and Replacement Procedures

Maintenance and Service Guide 5–3

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be

referenced when removing notebook components.

Disassembly Sequence Chart

Section Description # of Screws Removed

5.3 Preparing the notebook for

disassembly

Battery pack

Hard drive

4 to remove hard drive cover

0 to remove hard drive

4 to disassemble hard drive

5.4 Notebook feet 0

5.5 Optical drive 1

5.6 Memory module 1 loosened

5.7 Mini PCI communications

card

4 to remove hard drive cover

ÅTo prevent an unresponsive system and the display of a

warning message, install only a Mini PCI device authorized

for use in your notebook by the governmental agency that

regulates wireless devices in your country. If you install a

device and then receive a warning message, remove the

device to restore notebook functionality. Then contact

Customer Care.

5.8 Switch cover 3

5–4 Maintenance and Service Guide

Removal and Replacement Procedures

Section Description # of Screws Removed

5.9 LED board 3

5.10 Keyboard 2

5.11 Display assembly 8

5.12 Top cover 15

5.13 Front panel LED board 0

5.14 Audio/USB board 2

5.15 Bluetooth board 0

5.16 System board Compaq Presario X6000 models:

2 screw locks and 13 screws

HP Compaq nx9600 models:

2 screw locks and 7 screws

5.17 Digital drive board 2

5.18 Speakers 2 on left speaker

2 on right speaker

5.19 Base enclosure fans 2 on left fan

3 on right fan

5.20 Modem board 1

5.21 Heat sink module 4

5.22 Processor 0

Disassembly Sequence Chart

(Continued)

Removal and Replacement Procedures

Maintenance and Service Guide 5–5

5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the notebook. If you are unsure whether the

notebook is off or in hibernation, turn the computer on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

4. Remove the battery pack by following these steps:

a. Turn the notebook upside down with the right side

toward you.

Battery Pack Spare Part Number Information

Battery pack, 12-cell, 2.2-AHr 380443-001

5–6 Maintenance and Service Guide

Removal and Replacement Procedures

b. Slide and hold the battery release latch 1 toward the front

of the notebook. (The left edge of the battery pack

disengages from the notebook.)

c. Lift the right edge of the battery pack up and swing it

to the left 2.

d. Remove the battery pack.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.

Removal and Replacement Procedures

Maintenance and Service Guide 5–7

5. Remove the hard drive by following these steps:

a. Loosen the four PM2.0×5.0 screws 1 that secure the

hard drive cover to the notebook.

b. Remove the hard drive cover 2.

✎The hard drive cover is included in the Miscellaneous

Plastics Kit, spare part number 374747-001.

Removing the Hard Drive Cover

5–8 Maintenance and Service Guide

Removal and Replacement Procedures

c. Grasp the mylar tab 1 on the left side of the hard drive

and slide the hard drive to the left 2 to disconnect it from

the system board.

d. Remove the hard drive 3.

Removing the Hard Drive

Hard Drive Spare Part Number Information

7200-rpm

60-GB 374732-001

5400-rpm

100-GB

80-GB

380258-001

374731-001

4200-rpm

100-GB

80-GB

60-GB

40-GB

374730-001

374729-001

374728-001

378767-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–9

e. Remove the four PM2.5×4.0 screws 1 that secure the

hard drive frame to the hard drive.

f. Lift the frame straight up 2 to remove if from the hard

drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the

hard drive.

5–10 Maintenance and Service Guide

Removal and Replacement Procedures

5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. The feet

are included in the Miscellaneous Plastics Kit, spare part

number 374747-001.

Replacing the Notebook Feet

Removal and Replacement Procedures

Maintenance and Service Guide 5–11

5.5 Optical Drive

1. Prepare the notebook for disassembly (refer to Section 5.3).

Spare Part Number Information

For use only on Compaq Presario X6000 notebook models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

Dual Format, Double Layer

8X Dual Format, Light Scribe

374738-001

374736-001

382080-001

383609-001

For use only on HP Compaq nx9600 models

8X DVD±RW/R and CD-RW Combo Drive

24X DVD/CD-RW Combo Drive

8X Dual Format, Light Scribe

378519-001

378518-001

383610-001

5–12 Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the PM2.0×8.0 screw 1 that secures the optical

drive to the notebook.

3. Insert a thin tool, such as a paper clip, into the media tray

release hole 2. (The optical drive media tray releases from

the optical drive.)

4. Use the media tray frame to slide the optical drive outward 3.

5. Remove the optical drive.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.

Removal and Replacement Procedures

Maintenance and Service Guide 5–13

5.6 Memory Module

1. Prepare the notebook for disassembly (refer to Section 5.3).

Spare Part Number Information

1024-MB 374726-001

512-MB 374725-001

256-MB 374724-001

5–14 Maintenance and Service Guide

Removal and Replacement Procedures

2. Loosen the PM2.0×5.0 screw 1 that secures the memory

module compartment cover to the notebook.

3. Lift the left edge of the cover up and swing it to the right 2.

4. Remove the memory module compartment cover.

✎The memory module compartment cover is included in the

Miscellaneous Plastics Kit, spare part number 374747-001.

Removing the Memory Module Compartment Cover

Removal and Replacement Procedures

Maintenance and Service Guide 5–15

5. Spread the retaining tabs 1 on each side of the memory

module socket to release the memory module board. (The

back edge side of the board rises away from the notebook.)

6. Slide the module away from the socket at an angle 2.

7. Remove the memory module board.

✎Note that memory modules are slotted to prevent incorrect

installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.

5–16 Maintenance and Service Guide

Removal and Replacement Procedures

5.7 Mini PCI Communications Card

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the hard drive cover (refer to Section 5.3).

Spare Part Number Information

802.11b/g, for use in most of the world (MOW)

802.11b/g, for use in the rest of the world (ROW)

802.11a/b/g combination card, for use in the United States

373047-001

373048-001

376650-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–17

3. Disconnect the auxiliary and main 1 antenna cables from

the Mini PCI communications card.

✎Make note of which wireless antenna cable is attached to

which antenna clip on the Mini PCI communications card

before disconnecting the cables.

4. Spread the retaining tabs 2 on each side of the Mini PCI

socket to release the Mini PCI card. (The right edge of the

card rises away from the notebook.)

5. Remove the wireless communications card by pulling the

board away from the socket at a 45-degree angle 3.

✎Note that the Mini PCI communications card is slotted 4 to

prevent incorrect installation.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI

communications card.

5–18 Maintenance and Service Guide

Removal and Replacement Procedures

5.8 Switch Cover

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Position the notebook with the rear panel toward you.

3. Remove the three PM2.0×8.0 screws from the bottom of the

notebook that secure the switch cover to the notebook.

Removing the Switch Cover Screws

Spare Part Number Information

For use only on Compaq Presario X6000 models

with wireless

For use only on Compaq Presario X6000 models without

wireless

374755-001

380445-001

For use only on HP Compaq nx9600 models with wireless

For use only on HP Compaq nx9600 models without wireless

378733-001

380446-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–19

4. Turn the notebook display-side up with the front panel

toward you.

5. Open the notebook as far as possible.

6. Lift up the left and right sides of the switch cover 1 to

detach it from the notebook.

7. Lift the front edge of the switch cover and swing it back

until it rests on the display bezel 2.

Releasing the Switch Cover

5–20 Maintenance and Service Guide

Removal and Replacement Procedures

8. Release the zero insertion force (ZIF) connector 1 to which

the LED board cable is attached and disconnect the cable 2

from the system board.

Disconnecting the LED Cable

9. Remove the switch cover.

Reverse the above procedure to install the switch cover.

Removal and Replacement Procedures

Maintenance and Service Guide 5–21

5.9 LED Board

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the switch cover (refer to Section 5.8).

3. Remove the three PM2.0×3.0 screws 1 that secure the LED

board to the switch cover.

4. Remove the LED board 2.

5. Release the ZIF connector 3 to which the LED board cable

is connected and disconnect the cable 4.

Removing the LED Board

Reverse the above procedure to install the LED board.

Spare Part Number Information

LED board (includes cable) 378772-001

5–22 Maintenance and Service Guide

Removal and Replacement Procedures

5.10 Keyboard

1. Prepare the notebook for disassembly (refer to Section 5.3).

2. Remove the switch cover (refer to Section 5.8).

3. Turn the notebook upside down with the front panel

toward you.

4. Remove the two PM2.0×8.0 screws that secure the keyboard

to the notebook.

Removing the Keyboard Screws

Spare Part Number Information

For use only on Compaq Presario X6000 models in the

United States 374742-001

For use only on HP Compaq nx9600 models

Brazil

French Canada

378520-201

378520-121

Latin America

United States

378520-161

378520-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–23

5. Turn the notebook display-side up with the front panel

toward you.

6. Open the notebook as far as possible.

7. Use a flat-bladed tool to push back the four keyboard

retention tabs. The tabs are located above the f1 and f2 keys,

above the f6 and f7 keys, above the f11 and f12 keys, and

above the end and pg up keys.

Releasing the Keyboard, Part 1

5–24 Maintenance and Service Guide

Removal and Replacement Procedures

8. Lift the rear edge of the keyboard and swing it forward until it

rests on the palm rest.

Releasing the Keyboard, Part 2

Removal and Replacement Procedures

Maintenance and Service Guide 5–25

9. Release the zero insertion force (ZIF) connector 1 to which

the keyboard cable is connected and disconnect the keyboard

cable 2 from the system board.

10. Remove the keyboard.

Disconnecting the the Keyboard Cable

Reverse the above procedure to install the keyboard.

5–26 Maintenance and Service Guide

Removal and Replacement Procedures

5.11 Display Assembly

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

Spare Part Number Information

For use only on Compaq Presario X6000 notebook models

(includes wireless antenna boards and cables)

17.0-inch, WSXGA+ with Brightview

17.0-inch, WXGA+ with Brightview

17.0-inch, WXGA+

377217-001

377216-001

377215-001

For use only on HP Compaq nx9600 models (includes

wireless antenna boards and cables)

17.0-inch, WSXGA+ with Brightview

17.0-inch, WSXGA+

377219-001

377218-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–27

2. Remove the wireless antenna cables from the top cover

hole 1 and from the routing channels 2 through which the

cables are routed.

3. Disconnect the display cable 3 from the system board.

Disconnecting the Display Cables

5–28 Maintenance and Service Guide

Removal and Replacement Procedures

4. Remove the four PM2.0×8.0 screws that secure the display

assembly to the notebook.

Removing the Display Screws

Removal and Replacement Procedures

Maintenance and Service Guide 5–29

5. Position the notebook with the rear panel toward you.

ÄCAUTION: Support the display assembly when removing the following

screws. Failure to support the display assembly can result in damage to

the display assembly and other notebook components.

6. Remove the four PM2.0×8.0 screws 1 that secure the display

assembly to the notebook.

7. Lift the display assembly straight up to remove it 2.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.

5–30 Maintenance and Service Guide

Removal and Replacement Procedures

5.12 Top Cover

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

2. Turn the notebook upside down with the front panel

toward you.

Spare Part Number Information

Top covers (include TouchPad)

For use only on Compaq Presario X6000 notebook models 374751-001

For use only on HP Compaq nx9600 models 378770-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–31

3. Remove the seven PM2.0×8.0 screws 1 on the surface of the

base enclosure and the four PM2.0×8.0 screws 2 in the

battery bay.

Removing the Top Cover Screws

5–32 Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the notebook top-side up with the front panel

toward you.

5. Release the ZIF connector 1 to which the TouchPad cable

is connected and disconnect the TouchPad cable 2 from

the system board.

6. Disconnect the display switch module cable 3 from the

system board.

Disconnecting the TouchPad and Display Lid Switch Cables

Removal and Replacement Procedures

Maintenance and Service Guide 5–33

7. Remove the four PM2.0×8.0 screws that secure the base

enclosure to the notebook.

Removing the Top Cover Screw

5–34 Maintenance and Service Guide

Removal and Replacement Procedures

8. Lift the right side of the top cover up and to the left 1 until it

detaches from the notebook.

9. Lift the top cover straight up 2 to remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.

Removal and Replacement Procedures

Maintenance and Service Guide 5–35

5.13 Front Panel LED Board

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

Spare Part Number Information

Front panel LED board (includes cable) 378774-001

5–36 Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the front panel LED board cable 1 from the low

insertion force (LIF) connector on the system board.

3. Remove the front panel LED board 2 from the clip in the

base enclosure.

Removing the Front Panel LED Board

Reverse the above procedure to install the front panel LED board.

Removal and Replacement Procedures

Maintenance and Service Guide 5–37

5.14 Audio/USB Board

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. Front panel LED board (refer to Section 5.13)

Spare Part Number Information

Audio/USB board 374761-001

Audio/USB board cable 433822-001

5–38 Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the audio/USB board cable 1 from the system

board.

3. Remove the two PM2.0×8.0 screws 2 that secure the

audio/USB board to the base enclosure.

4. Remove the audio/USB board cable from the base enclosure

clips 3 through which it is routed.

5. Remove the audio/USB board 4.

Removing the Audio/USB Board

Reverse the above procedure to install the audio/USB board.

Removal and Replacement Procedures

Maintenance and Service Guide 5–39

5.15 Bluetooth Board

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

Spare Part Number Information

Broadcomm Bluetooth wireless card (includes cable) 376651-001

5–40 Maintenance and Service Guide

Removal and Replacement Procedures

2. Disconnect the Bluetooth board cable 1 from the system

board.

3. Remove the Bluetooth board 4.

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

Removal and Replacement Procedures

Maintenance and Service Guide 5–41

5.16 System Board

✎All system board spares kits include a disk cell RTC battery.

✎When replacing the system board, ensure that the following

components are removed from the defective system board and

installed on the replacement system board:

■Memory modules (refer to Section 5.6)

■Mini PCI communications card (refer to Section 5.7)

■Bluetooth board (refer to Section 5.15)

■Modem board (refer to Section 5.20)

■Heat sink module (refer to Section 5.21)

■Processor (refer to Section 5.22)

Spare Part Number Information

For use on Compaq Presario X6000 models (includes PC

Card cage and expansion port bracket

M24P with 256 MB RAM

M24P with 128 MB RAM

M22P with 64 MB RAM

374711-001

374709-001

374707-001

For use on HP Compaq nx9600 models

M24P with 128 MB RAM

M22P with 64 MB RAM

377209-001

377208-001

5–42 Maintenance and Service Guide

Removal and Replacement Procedures

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Switch cover (refer to Section 5.8)

c. Keyboard (refer to Section 5.10)

d. Display assembly (refer to Section 5.11)

e. Top cover (refer to Section 5.12)

2. Turn the notebook upside down with the front toward you.

3. Disconnect the fan cable from the system board through the

memory module compartment.

Disconnecting the Fan Cable

Removal and Replacement Procedures

Maintenance and Service Guide 5–43

4. Turn the notebook top-side up with the front panel

toward you.

5. Disconnect the following cables from the system board:

1 Left speaker cable

2 Front panel LED board cable

3 Digital drive board cable

4 Right speaker cable

5 Audio/USB board cable

Disconnecting the System Board Cables, Part 1

5–44 Maintenance and Service Guide

Removal and Replacement Procedures

6. Disconnect the fan cable 1 and the Bluetooth board cable 2

from the system board.

Disconnecting the System Board Cables, Part 2

Removal and Replacement Procedures

Maintenance and Service Guide 5–45

7. Position the notebook with the rear panel toward you.

8. Remove the following:

1 two HM5.0×9.0 screw locks on each side of the external

monitor connector

2 five PM2.0×8.0 screws that secure the system board to the

base enclosure

3 two PM2.0×8.0 screws that secure the heat sink module to

the base enclosure

Removing the System Board Screws and Screw Locks

5–46 Maintenance and Service Guide

Removal and Replacement Procedures

9. Position the notebook with the front panel toward you.

10. Lift the front edge of the system board until it clears the

base enclosure 1.

11. Slide the system board forward at an angle and remove it 2.

Removing the System Board

Removal and Replacement Procedures

Maintenance and Service Guide 5–47

12. Remove the RTC battery from the socket on the system board

and install it in the socket on the replacement system board.

Removing the RTC Battery

5–48 Maintenance and Service Guide

Removal and Replacement Procedures

✎An expansion port bracket and PC Card cage designed

specifically for the Compaq Presario X6000 are included with

the replacement system board. Follow steps 13 through 20 to

remove the expansion port bracket and PC Card cage that are

already installed on the replacment system board and replace

them with the bracket and cage designed for the

Compaq Presario X6000.

13. Position the system board with the expansion port and

PC Card slot toward you.

14. Remove the two SM1.5×9.0 shoulder screws 1 on each side

of the expansion port.

15. Remove the expansion port bracket 2.

Removing the Expansion Port Bracket

16. Install the replacement expansion port bracket.

Removal and Replacement Procedures

Maintenance and Service Guide 5–49

17. Remove the two PM1.5×4.0 screws 1 and the two

PM1.5×14.0 screws 2 that secure the PC Card cage to the

system board.

Removing the PC Card Cage Screws

5–50 Maintenance and Service Guide

Removal and Replacement Procedures

18. Turn the system board upside down.

19. Lift the PC Card cage straight up to disconnect it from the

system board.

Removing the PC Card Cage

20. Install the replacement PC Card cage.

Reverse the above procedures to install the system board.

Removal and Replacement Procedures

Maintenance and Service Guide 5–51

5.17 Digital Drive Board

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment cover (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. System board (refer to Section 5.16)

Spare Part Number Information

Digital drive board (includes cable) 374759-001

5–52 Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the two PM2.0×4.0 screws 1 that secure the digital

drive board to the base enclosure.

3. Remove the digital drive board 2.

Removing the Digital Drive Board

Reverse the above procedure to install the digital drive board.

Removal and Replacement Procedures

Maintenance and Service Guide 5–53

5.18 Speakers

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

❏Optical drive (refer to Section 5.5)

❏Memory module compartment cover (refer to Section 5.6)

❏Mini PCI compartment cover (refer to Section 5.7)

❏Switch cover (refer to Section 5.8)

❏Keyboard (refer to Section 5.10)

❏Display assembly (refer to Section 5.11)

❏Top cover (refer to Section 5.12)

❏System board (refer to Section 5.16)

❏Digital drive board (refer to Section 5.17)

2. Position the notebook with the rear panel toward you.

Spare Part Number Information

Left and right speakers 378522-001

5–54 Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the two PM2.0×4.0 screws 1 that secure the left

speaker to the base enclosure.

4. Remove the left speaker 3.

Removing the Left Speaker

Removal and Replacement Procedures

Maintenance and Service Guide 5–55

5. Remove the PM1.5×3.5 screw 1 and PM2.0×4.0 screw 2

that secure the right speaker to the base enclosure.

6. Lift the right side of the right speaker 2, then slide the

speaker to the right to remove it 3.

Removing the Right Speaker

Reverse the above procedure to install the speakers.

5–56 Maintenance and Service Guide

Removal and Replacement Procedures

5.19 Base Enclosure Fans

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment cover (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. System board (refer to Section 5.16)

Spare Part Number Information

Base enclosure middle fan 380029-001

Base enclosure right fan 380028-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–57

2. Remove the two PM2.0×8.0 screws 1 that secure the base

enclosure middle fan assembly to the base enclosure.

3. Remove the three PM2.0×8.0 screws 2 that secure the base

enclosure right fan assembly to the base enclosure.

4. Remove the middle 3 and right fans 4.

Removing the Base Enclosure Fans

Reverse the above procedure to install the base enclosure fans.

5–58 Maintenance and Service Guide

Removal and Replacement Procedures

5.20 Modem Board

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment cover (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. System board (refer to Section 5.16)

2. Turn the system board upside down with the external monitor

connector toward you.

Spare Part Number Information

Modem board 374758-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–59

3. Remove the PM2.0×3.0 screw 1 that secures the modem

board to the system board.

4. Remove the modem board 2.

Removing the Modem Board

Reverse the above procedure to install the modem board.

5–60 Maintenance and Service Guide

Removal and Replacement Procedures

5.21 Heat Sink Module

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment cover (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. System board (refer to Section 5.16)

Spare Part Number Information

Heat sink module (includes fan and thermal paste) 380031-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–61

2. Disconnect the fan cable from the system board 1.

3. According to the 1, 2, 3, 4 sequence stamped into the heat

sink module, loosen the four PM2.0×12.0 spring-loaded

shoulder screws 2 that secure the heat sink module to the

system board.

4. Lift the heat sink module and remove it 3.

✎Due to the adhesive quality of the thermal paste located

between the heat sink module and processor, it may be

necessary to move the module from side to side to detach the

module from the processor.

Removing the Heat Sink Module

Reverse the above procedure to install the heat sink module.

5–62 Maintenance and Service Guide

Removal and Replacement Procedures

5.22 Processor

1. Prepare the notebook for disassembly (refer to Section 5.3)

and remove the following components:

a. Optical drive (refer to Section 5.5)

b. Memory module compartment cover (refer to Section 5.6)

c. Mini PCI compartment cover (refer to Section 5.7)

d. Switch cover (refer to Section 5.8)

e. Keyboard (refer to Section 5.10)

f. Display assembly (refer to Section 5.11)

g. Top cover (refer to Section 5.12)

h. System board (refer to Section 5.16)

i. Heat sink module (refer to Section 5.21)

Spare Part Number Information

Intel Pentium 4 560 (3.6-GHz) 377213-001

Intel Pentium 4 550 (3.4-GHz) 374718-001

Intel Pentium 4 540 (3.2-GHz) 374717-001

Intel Pentium 4 530 (3.0-GHz) 374716-001

Intel Pentium 4 520 (2.8-GHz) 374715-001

Removal and Replacement Procedures

Maintenance and Service Guide 5–63

ÄCAUTION: The processor release arm is under spring tension. Do not

let go of the arm when removing or installing the processor. Failure to

follow this caution can result in damage to the processor and system

board.

2. Slide the tip of the processor release arm to the right 1 until

it clears the stop on the socket 2.

3. Manually swing the arm up and back as far as it will

freely go 3.

Disengaging the Processor Release Arm

5–64 Maintenance and Service Guide

Removal and Replacement Procedures

4. Swing the processor socket cover up and forward 1.

5. Lift the processor straight up to remove it 2.

✎The gold triangle 3 on the processor should be aligned in the

front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install theprocessor.

Maintenance and Service Guide 6–1

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Front

Rear

Width

Depth

4.46 cm

5.06 cm

39.80 cm

28.29 cm

1.76 in

1.99 in

15.67 in

11.14 in

Weight 4.22 kg 9.3 lb

Stand-alone power requirements

Operating voltage

Operating current

19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W

7.1 A/9.5 A

6–2 Maintenance and Service Guide

Specifications

Temperature

HP Compaq nx9600 Notebook PC

Operating (not writing to

optical disc)

Operating (writing to optical disc)

Nonoperating

0°C to 35°C

5°C to 35°C

-20°C to 60°C

32°F to 95°F

41°F to 95°F

-4°F to 140°F

Compaq Presario X6000 Notebook PC

Operating

Nonoperating

10°C to 35°C

-20°C to 60°C

50°F to 95°F

-4°F to 140°F

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum

wet bulb temperature

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎Applicable product safety standards specify thermal limits for plastic

surfaces. The notebook operates well within this range of temperatures.

Table 6-1

Notebook

(Continued)

Specifications

Maintenance and Service Guide 6–3

Table 6-2

17.0-inch, WSXGA+WVA Brightview Display

Dimensions

Height

Width

Diagonal

23.00 cm

36.80 cm

43.40 cm

9.06 in

14.49 in

17.09 in

Number of colors Up to 16.8 million

Contrast ratio 200:1

Brightness 180 nits typical

Pixel resolution

Pitch

Format

Configuration

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4 W

Viewing angle +/-65° horizontal, +/-50° vertical typical

6–4 Maintenance and Service Guide

Specifications

Table 6-3

17.0-inch, WXGA+WVA Brightview Display

Dimensions

Height

Width

Diagonal

23.00 cm

36.80 cm

43.40 cm

9.06 in

14.49 in

17.09 in

Number of colors Up to 16.8 million

Contrast ratio 200:1

Brightness 180 nits typical

Pixel resolution

Pitch

Format

Configuration

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4 W

Viewing angle +/-40° horizontal, +20/-40° vertical

typical

Specifications

Maintenance and Service Guide 6–5

Table 6-4

Hard Drives, Part 1

100-GB* 100-GB* 80-GB* 80-GB*

Dimensions

Height

Width

Weight

9.5 mm

70 mm

99 g

9.5 mm

70 mm

102 g

9.5 mm

70 mm

99 g

9.5 mm

70 mm

99 g

Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5

Transfer rate

Synchronous

(maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

100 MB/sec

ATA s e c u r i t y

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

Logical blocks†195,364,233 195,364,233 156,301,488 156,301,488

Disk rotational

speed

5400 rpm 4200 rpm 5400 rpm 4200 rpm

Operating

temperature

5°C to 55°C (41°F to 131°F)

✎ Certain restrictions and exclusions apply. Consult Customer Care

for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual

accessible capacity is less.

†Actual drive specifications may differ slightly.

6–6 Maintenance and Service Guide

Specifications

Table 6-5

Hard Drives, Part 2

60-GB* 60-GB* 40-GB*

Dimensions

Height

Width

Weight

9.5 mm

70 mm

102 g

9.5 mm

70 mm

99 g

9.5 mm

70 mm

99 g

Interface type ATA - 5 ATA - 5 ATA - 5

Transfer rate

Synchronous (maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA s e c u r i t y

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

Logical blocks†117,210,240 117,210,240 78,140,160

Disk rotational speed 7200 rpm 4200 rpm 4200 rpm

Operating

temperature

5°C to 55°C (41°F to 131°F)

✎ Certain restrictions and exclusions apply. Consult Customer Care

for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual

accessible capacity is less.

†Actual drive specifications may differ slightly.

Specifications

Maintenance and Service Guide 6–7

Table 6-6

Primary 12-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

2.00 cm

15.80 cm

11.90 cm

0.34 kg

0.79 in

6.22 in

4.69 in

0.75 lb

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

148. V

6.6 Ah

48 Wh

Temperature

Operating

Nonoperating

5°C to 45°C

0°C to 60°C

41°F to 113°F

32°F to 140°F

6–8 Maintenance and Service Guide

Specifications

Table 6-7

24X DVD/CD-RW Combo Drive

Applicable disk Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and

multisession)

CD-Bridge

Write:

CD-R and CD-RW

Center hole diameter 1.5 cm (0.59 in)

Disk diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)

Specifications

Maintenance and Service Guide 6–9

Disk thickness 1.2 mm (0.047 in)

Track pitch 0.74 µm

Access time CD media DVD media

Random

Full stroke

< 110 ms

< 210 ms

< 130 ms

< 225 ms

Audio output level Line-out, 0.7 V rms

Cache buffer 2 MB

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)

1500 KB/s (150 KB/s at 1X CD rate)

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time < 15 seconds

Stop time < 6 seconds

Table 6-7

24X DVD/CD-RW Combo Drive

(Continued)

6–10 Maintenance and Service Guide

Specifications

Table 6-8

8X DVD±RW/R and CD-RW Combo Drive

Applicable disk Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1

and 2)

CD Digital Audio

CD-XA ready (Mode

2, Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single

and multisession)

CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

Center hole diameter 1.5 cm (0.59 in)

Disk diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)

Specifications

Maintenance and Service Guide 6–11

Disk thickness 1.2 mm (0.047 in)

Track pitch 0.74 µm

Access time CD DVD

Random

Full stroke

< 175 ms

< 285 ms

< 230 ms

< 335 ms

Audio output level Audio-out, 0.7 Vrms

Cache buffer 2 MB

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

2,400 KB/s (150 KB/s at 1X CD rate)

1,200 KB/s (150 KB/s at 1X CD rate)

3,600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1,352 KB/s at 1X DVD rate)

5,400 KB/s (1,352 KB/s at 1X DVD rate)

2,700 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time < 15 seconds

Stop time < 6 seconds

Table 6-8

8X DVD±RW/R and CD-RW Combo Drive

(Continued)

6–12 Maintenance and Service Guide

Specifications

Table 6-9

System DMA

Hardware DMA System Function

DMA0 not applicable

DMA1* not applicable

DMA2* not applicable

DMA3 not applicable

DMA4 Direct memory access controller

DMA5* Available for PC Card

DMA6 Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

Specifications

Maintenance and Service Guide 6–13

Table 6-10

System Interrupts

Hardware IRQ System Function

IRQ0 System timer

IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard

IRQ2 Cascaded

IRQ3 Intel 82801DB/DBM USB2 Enhanced Host

Controller—24CD

IRQ4 COM1

IRQ5* Conexant AC—Link Audio

Intel 82801DB/DBM SMBus Controller—24C3

Data Fax Modem with SmartCP

IRQ6 Diskette drive

IRQ7* Parallel port

IRQ8 System CMOS/real time clock

IRQ9* Microsoft ACPI-compliant system

IRQ10* Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

6–14 Maintenance and Service Guide

Specifications

Hardware IRQ System Function

IRQ11 Intel USB EHCI controller—24CD

Intel USB UHCI controller—24C4

Intel USB UHCI controller—24C7

Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 cardbus controller

IRQ12 Synaptics PS/2 touch pad

IRQ13 Numeric data processor

IRQ14 Primary IDE channel

IRQ15 Secondary IDE channel

✎PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

Table 6-10

System Interrupts

(Continued)

Specifications

Maintenance and Service Guide 6–15

Table 6-11

System I/O Addresses

I/O Address (hex) System Function (shipping configuration)

000 - 00F DMA controller no. 1

010 - 01F Unused

020 - 021 Interrupt controller no. 1

022 - 024 Opti chipset configuration registers

025 - 03F Unused

02E - 02F 87334 “Super I/O” configuration for CPU

040 - 05F Counter/timer registers

044 - 05F Unused

060 Keyboard controller

061 Port B

062 - 063 Unused

064 Keyboard controller

065 - 06F Unused

070 - 071 NMI enable/RTC

072 - 07F Unused

080 - 08F DMA page registers

090 - 091 Unused

092 Port A

093 - 09F Unused

0A0 - 0A1 Interrupt controller no. 2

6–16 Maintenance and Service Guide

Specifications

I/O Address (hex) System Function (shipping configuration)

0A2 - 0BF Unused

0C0 - 0DF DMA controller no. 2

0E0 - 0EF Unused

0F0 - 0F1 Coprocessor busy clear/reset

0F2 - 0FF Unused

100 - 16F Unused

170 - 177 Secondary fixed disk controller

178 - 1EF Unused

1F0 - 1F7 Primary fixed disk controller

1F8 - 200 Unused

201 Joystick (decoded in ESS1688)

202 - 21F Unused

220 - 22F Entertainment audio

230 - 26D Unused

26E - 26 Unused

278 - 27F Unused

280 - 2AB Unused

2A0 - 2A7 Unused

2A8 - 2E7 Unused

2E8 - 2EF Reserved serial port

Table 6-11

System I/O Addresses

(Continued)

Specifications

Maintenance and Service Guide 6–17

I/O Address (hex) System Function (shipping configuration)

2F0 - 2F7 Unused

2F8 - 2FF Infrared port

300 - 31F Unused

320 - 36F Unused

370 - 377 Secondary diskette drive controller

378 - 37F Parallel port (LPT1/default)

380 - 387 Unused

388 - 38B FM synthesizer—OPL3

38C - 3AF Unused

3B0 - 3BB VGA

3BC - 3BF Reserved (parallel port/no EPP support)

3C0 - 3DF VGA

3E0 - 3E1 PC Card controller in CPU

3E2 - 3E3 Unused

3E8 - 3EF Internal modem

3F0 - 3F7 “A” diskette controller

3F8 - 3FF Serial port (COM1/default)

CF8 - CFB PCI configuration index register (PCIDIVO-1)

CFC - CFF PCI configuration data register (PCIDIVO-1)

Table 6-11

System I/O Addresses

(Continued)

6–18 Maintenance and Service Guide

Specifications

Table 6-12

System Memory Map

Size Memory Address System Function

640 KB 00000000-0009FFFF Base memory

128 KB 000A0000-000BFFFF Video memory

48 KB 000C0000-000CBFFF Video BIOS

160 KB 000C8000-000E7FFF Unused

64 KB 000E8000-000FFFFF System BIOS

15 MB 00100000-00FFFFFF Extended memory

58 MB 01000000-047FFFFF Super extended memory

58 MB 04800000-07FFFFFF Unused

2 MB 08000000-080FFFFF Video memory (direct access)

4 GB 08200000-FFFEFFFF Unused

64 KB FFFF0000-FFFFFFFF System BIOS

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-1

Universal Serial Bus

Pin Signal Pin Signal

1 +5 VDC 3 Data +

2 Data – 4 Ground

A–2 Maintenance and Service Guide

Connector Pin Assignments

Table A-2

RJ-45 (Network)

Pin Signal Pin Signal

1 Transmit + 5 Unused

2 Transmit – 6 Receive –

3 Receive + 7 Unused

4 Unused 8 Unused

Table A-3

S-Video-Out

Pin Signal Pin Signal

1 S-VHS color (C) signal 5 TV-CD

2 Composite video signal 6 S-VHS intensity ground

3 S-VHS intensity (Y) signal 7 Composite video ground

4 S-VHS color ground

123

456 7

Connector Pin Assignments

Maintenance and Service Guide A–3

Table A-4

External Monitor

Pin Signal Pin Signal

1 Red analog 9 +5 VDC

2 Green analog 10 Ground

3 Blue analog 11 Monitor detect

4 Not connected 12 DDC 2B data

5 Ground 13 Horizontal sync

6 Ground analog 14 Vertical sync

7 Ground analog 15 DDC 2B clock

8 Ground analog

A–4 Maintenance and Service Guide

Connector Pin Assignments

Table A-5

RJ-11 (Modem)

Pin Signal Pin Signal

1 Unused 4 Unused

2Tip 5Unused

3 Ring 6 Unused

Connector Pin Assignments

Maintenance and Service Guide A–5

Table A-6

Audio-In (Microphone)

Pin Signal Pin Signal

1 Audio signal in 3 Ground

2 Audio signal in

A–6 Maintenance and Service Guide

Connector Pin Assignments

Table A-7

Audio-Out (Headphone)

Pin Signal Pin Signal

1 Audio out, left channel 3 Ground

2 Audio out, right channel

Maintenance and Service Guide B–1

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate

from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the notebook meets the

requirements for use in the country where the equipment

is purchased.

Power cord sets for use in other countries must meet the

requirements of the country where the notebook is used.

B–2 Maintenance and Service Guide

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■All power cord sets must be approved by an acceptable

accredited agency responsible for evaluation in the

country where the power cord set will be used.

■The power cord sets must have a minimum current capacity

of 10 amps and a nominal voltage rating of 125 or 250 V AC,

as required by each country’s power system.

■The appliance coupler must meet the mechanical

configuration of an EN 60 320/IEC 320 Standard Sheet C13

connector for mating with the appliance inlet on the back of

the notebook.

Power Cord Set Requirements

Maintenance and Service Guide B–3

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country Accredited Agency Applicable Note Number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

Italy IMQ 1

Japan METI 3

The Netherlands KEMA 1

Norway NEMKO 1

Sweden SEMKO 1

Switzerland SEV 1

B–4 Maintenance and Service Guide

Power Cord Set Requirements

United Kingdom BSI 1

United States UL 2

✎

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²

conductor size. Power cord set fittings (appliance coupler and wall plug)

must bear the certification mark of the agency responsible for evaluation

in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and

registration number in accordance with the Japanese Dentori Law. The

flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor

size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

3-Conductor Power Cord Set Requirements

(Continued)

Country Accredited Agency Applicable Note Number

Maintenance and Service Guide C–1

Screw Listing

This appendix provides specification and reference information

for the screws used in the notebook. All screws listed in this

appendix are available in the Miscellaneous Screw Kit, spare part

number 374745-001.

C–2 Maintenance and Service Guide

Screw Listing

Phillips M2.0×5.0 Screw Locations

Table C-1

Phillips PM2.0×5.0 Screw

Color Qty. Length Thread

Head

Width

Black 5 5.0 mm 2.0 mm 4.0 mm

Where used:

1 One screw that secures the memory module compartment cover to the

notebook (screw is captured on the cover by a C clip;

documented in Section 5.6)

2 Four screws that secure the hard drive cover to the notebook (screws are

captured on the cover by C clips; documented in Section 5.3)

Screw Listing

Maintenance and Service Guide C–3

Phillips M2.5×4.0 Screw Locations

Table C-2

Phillips PM2.5×4.0 Screw

Color Qty. Length Thread

Head

Width

Silver 4 4.0 mm 2.5 mm 4.0 mm

Where used:

Four screws that secure the hard drive frame to the hard drive

(documented in Section 5.3)

C–4 Maintenance and Service Guide

Screw Listing

Phillips M2.0×8.0 Screw Location

Table C-3

Phillips PM2.0×8.0 Screw

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

1 One screw that secures the optical drive to the notebook

(documented in Section 5.5)

2 Three screws that secure the switch cover to the notebook

(documented in Section 5.8)

3 Two screws that secure the keyboard to the notebook

(documented in Section 5.10)

Screw Listing

Maintenance and Service Guide C–5

Phillips M2.0×8.0 Screw Locations

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

1 Four screws that secure the display assembly to the notebook

(documented in Section 5.11)

2 Four screws that secure the top cover to the notebook

(documented in Section 5.12)

C–6 Maintenance and Service Guide

Screw Listing

Phillips M2.0×8.0 Screw Locations

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

Four screws that secure the display assembly to the notebook

(documented in Section 5.11)

Screw Listing

Maintenance and Service Guide C–7

Phillips M2.0×8.0 Screw Locations

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

Eleven screws that secure the top cover to the notebook

(documented in Section 5.12)

C–8 Maintenance and Service Guide

Screw Listing

Phillips M2.0×8.0 Screw Locations

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

Two screws that secure the audio/USB board to the notebook

(documented in Section 5.14)

Screw Listing

Maintenance and Service Guide C–9

Phillips M2.0×8.0 Screw Location

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

Seven screws that secure the system board to the notebook

(documented in Section 5.16)

C–10 Maintenance and Service Guide

Screw Listing

Phillips M2.0×8.0 Screw Locations

Table C-3

Phillips PM2.0×8.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 43 8.0 mm 2.0 mm 4.0 mm

Where used:

1 Two screws that secure the base enclosure small fan to the notebook

(documented in Section 5.19)

2 Three screws that secure the base enclosure large fan to the notebook

(documented in Section 5.19)

Screw Listing

Maintenance and Service Guide C–11

Phillips M2.0×3.0 Screw Locations

Table C-4

Phillips PM2.0×3.0 Screw

Color Qty. Length Thread

Head

Width

Black 4 3.0 mm 2.0 mm 4.0 mm

Where used:

Three screws that secure the LED board to the notebook

(documented in Section 5.9)

C–12 Maintenance and Service Guide

Screw Listing

Phillips M2.0×3.0 Screw Locations

Table C-4

Phillips PM2.0×3.0 Screw

(Continued)

Color Qty. Length Thread

Head

Width

Black 4 3.0 mm 2.0 mm 4.0 mm

Where used:

One screw that secures the modem board to the notebook

(documented in Section 5.20)

Screw Listing

Maintenance and Service Guide C–13

Hex Socket HM5.0×9.0 Screw Lock Locations

Table C-5

Hex Socket HM5.0×9.0 Screw Lock

Color Qty. Length Thread

Head

Width

Silver 2 9.0 mm 2.5 mm 5.0 mm

Where used:

Two screw locks that secure the system board to the notebook

(documented in Section 5.16)

C–14 Maintenance and Service Guide

Screw Listing

Phillips M2.0×4.0 Screw Locations

Table C-6

Phillips PM2.0×4.0 Screw

Color Qty. Length Thread

Head

Width

Silver 5 4.0 mm 2.0 mm 4.0 mm

Where used:

1 Two screws that secure the digital drive board to the notebook

(documented in Section 5.17)

2 Two screws that secure the left speaker to the notebook

(documented in Section 5.18)

3 One screw that secures the right speaker to the notebook

(documented in Section 5.18)

Screw Listing

Maintenance and Service Guide C–15

Slotted M1.5×9.0 Shoulder Screw Location

Table C-7

Slotted SM1.5×9.0 Shoulder Screw

Color Qty. Length Thread

Head

Width

Silver 2 9.0 mm 1.5 mm 2.0 mm

Where used:

Two screws that secure the expansion port bracket to the system board on

Compaq Presario X6000 notebooks (documented in Section 5.16)

C–16 Maintenance and Service Guide

Screw Listing

Phillips M1.5×4.0 Screw Location

Table C-8

Phillips PM1.5×4.0 Screw

Color Qty. Length Thread

Head

Width

Silver 2 4.0 mm 1.5 mm 4.0 mm

Where used:

Two screws that secure the PC Card cage to the system board on

Compaq Presario X6000 notebooks (documented in Section 5.16)

Screw Listing

Maintenance and Service Guide C–17

Phillips M1.5×14.0 Screw Location

Table C-9

Phillips PM1.5×14.0 Screw

Color Qty. Length Thread

Head

Width

Black 2 14.0 mm 1.5 mm 4.0 mm

Where used:

Two screws that secure the PC Card cage to the system board on

Compaq Presario X6000 notebooks (documented in Section 5.16)

C–18 Maintenance and Service Guide

Screw Listing

Phillips M1.5×3.5 Screw Location

Table C-10

Phillips PM1.5×3.5 Screw

Color Qty. Length Thread

Head

Width

Silver 1 3.5 mm 1.5 mm 3.5 mm

Where used:

One screw that secures the right speaker to the notebook

(documented in Section 5.18)

Screw Listing

Maintenance and Service Guide C–19

Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations

Table C-11

Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw

Color Qty. Length Thread

Head

Width

Silver 4 12.0 mm 2.0 mm 6.0 mm

Where used:

Four screws that secure the heat sink module to the notebook

(documented in Section 5.21)

Maintenance and Service Guide Index–1

Index

1394 port 1–7

AC adapter, spare part

numbers 3–13, 3–19, 3–22

arrow keys 1–11

audio troubleshooting 2–21

audio/USB board

removal 5–37

spare part number 3–5,

3–20, 5–37

audio/USB board cable, spare

part number 3–5, 3–22, 5–37

audio-in (microphone) jack

location 1–8

pin assignments A–5

audio-out (headphone) jack

location 1–8

pin assignments A–6

base enclosure, spare part

number 3–7, 3–20

battery bay 1–17

battery light 1–5

battery pack

removal 5–5

spare part number 3–9,

3–22, 5–5

specifications 6–7

battery pack release latch 1–17

Bluetooth board

removal 5–39

spare part number 3–5,

3–20, 5–39

bottom components 1–16

cables, service considerations

4–2

caps lock key 1–11

caps lock light 1–12

CD-ROM drive

OS not loading 2–20

precautions 4–3

components

bottom 1–16

front 1–5

keyboard 1–9, 1–10

left-side 1–8

rear 1–8

right-side 1–6

Index–2 Maintenance and Service Guide

Index

top 1–14

upper keyboard 1–12

Computer Setup

Advanced Menu 2–4

Main Menu 2–2

overview 2–1

Security Menu 2–3

Tools Menu 2–4

connector pin assignments

external monitor A–3

headphone A–6

microphone A–5

monitor A–3

RJ-11 (modem) A–4

RJ-45 (network) A–2

S-Video-out A–2

Universal Serial Bus (USB)

A–1

connectors, service

considerations 4–2

design overview 1–18

digital drive bay 1–7

digital drive board

removal 5–51

spare part number 3–7,

3–11, 3–20, 5–51

digital drive eject button 1–7

Digital Media Slot 1–6

disassembly sequence chart

5–3

diskette drive, OS not loading

2–19

diskette drive, USB, spare part

number 3–11

display assembly

removal 5–26

spare part numbers 3–3,

3–20, 3–21, 5–26

specifications 6–3, 6–4

display release button 1–5

DMA specifications 6–12

drive activity light 1–5

drives, preventing damage 4–3

Dual Format, Double Layer

optical drive, spare part

number 3–7, 3–22, 5–11

Dual Format, Light Scribe

optical drive, spare part

number 3–7, 3–22, 5–11

DVD/CD-RW Combo Drive

spare part number 3–7,

3–11, 3–19, 3–21, 5–11

specifications 6–8

DVD±RW/R and CD-RW

Combo Drive

spare part number 3–7,

3–11, 3–19, 3–21, 5–11

specifications 6–10

DVD-ROM drive

OS not loading 2–20

precautions 4–3

electrostatic discharge 4–4,

4–8

exhaust vents 1–8, 1–9, 1–12,

1–16

expansion base,

troubleshooting 2–14

expansion port 2 1–7

Index

Maintenance and Service Guide Index–3

ExpressCard slot 1–6

external monitor port

location 1–9

pin assignments A–3

f1 to f12 keys 1–11

fan

locations 1–17

removal 5–56

spare part numbers 3–5,

3–22, 5–56

features 1–2

feet

locations 5–10

flowcharts, troubleshooting

no audio 2–21, 2–22

no network/modem

connection 2–26

no OS loading 2–15

no OS loading from

CD-ROM/DVD-ROM

Drive 2–20

no OS loading from

diskette drive 2–19

no OS loading from hard

drive 2–16, 2–17, 2–18

no power 2–8, 2–10, 2–11

no video 2–12, 2–13

nonfunctioning device

2–23

nonfunctioning expansion

base 2–14

nonfunctioning keyboard

2–24

nonfunctioning pointing

device 2–25

OS not loading 2–15

fn key 1–11

front components 1–5

front panel LED board

removal 5–35

spare part number 3–9,

3–22, 5–35

grounding equipment and

methods 4–7

hard drive

OS not loading 2–16

precautions 4–3

removal 5–7

spare part numbers 3–7,

3–11, 3–19, 3–21, 3–22

specifications 6–5, 6–6

hard drive bay 1–17

hard drive cover

removal 5–7

headphone jack

location 1–8

pin assignments A–6

headset, spare part number

3–13, 3–17

heat sink module

removal 5–60

spare part number 3–5,

3–22, 5–60

Index–4 Maintenance and Service Guide

Index

I/O address specifications

6–15

interrupt specifications 6–13

keyboard

removal 5–22

spare part numbers 3–3,

3–19, 3–21, 5–22

troubleshooting 2–24

keyboard components 1–9,

1–10

keypad keys 1–11

label area 1–17

LED board

removal 5–21

spare part number 3–3,

3–22, 5–21

left-side components 1–8

Logo Kit, spare part numbers

3–13, 3–19, 3–22

mass storage devices, spare

part numbers 3–10

memory map specifications

6–18

memory module

removal 5–13

spare part numbers 3–9,

3–18, 3–19, 5–13

memory module compartment

1–17

memory module compartment

cover

removal 5–14

Memory Reader 1–6

Memory Reader light 1–15

microphone jack

location 1–8

pin assignments A–5

Mini PCI communications

card

removal 5–16

spare part numbers 3–9,

3–17, 3–20, 5–16

Mini PCI compartment 1–17

Miscellaneous Plastics Kit

components 3–9, 3–12,

3–19

spare part number 3–9,

3–19

Miscellaneous Screw Kit,

spare part number 3–13

modem board

removal 5–58

spare part number 3–5,

3–20, 5–58

modem jack

location 1–7

pin assignments A–4

modem, troubleshooting 2–26

monitor port

location 1–9

pin assignments A–3

mouse, spare part number

3–13, 3–16

Index

Maintenance and Service Guide Index–5

network jack

location 1–7

pin assignments A–2

network, troubleshooting 2–26

nonfunctioning device,

troubleshooting 2–14, 2–23

notebook feet

locations 5–10

notebook specifications 6–1

num lock key 1–11

num lock light 1–13

operating system not loading,

troubleshooting 2–15

optical drive

location 1–8

OS not loading 2–20

removal 5–11

spare part numbers 3–7,

3–11, 3–19, 3–21, 5–11

packing precautions 4–5

PC Card eject buttons 1–7

PC Card slots 1–7

plastic parts 4–2

pointing device,

troubleshooting 2–25

power connector 1–9

power cord

set requirements B–2

spare part numbers 3–14,

3–15, 3–16, 3–17, 3–18

power management features

1–4

power, troubleshooting 2–8

power/standby button 1–13

power/standby light 1–5

processor

removal 5–62

spare part numbers 3–5,

3–18, 3–20, 5–62

rear components 1–8

removal and replacement

preliminaries 4–1

removal and replacement

procedures 5–1

right-side components 1–6

RJ-11 (modem) jack

location 1–7

pin assignments A–4

RJ-45 (network) jack

location 1–7

pin assignments A–2

Screw Kit, spare part number

3–13, 3–19

screw listing C–1

security cable slot 1–9

serial number 3–1, 5–2

service considerations 4–2

speakers

location 1–5

removal 5–53

spare part number 3–7,

3–21, 5–53

specifications

battery pack 6–7

display 6–3, 6–4

Index–6 Maintenance and Service Guide

Index

DMA 6–12

DVD/CD-RW Combo

Drive 6–8

DVD±RW/R and CD-RW

Combo Drive 6–10

hard drive 6–5, 6–6

I/O addresses 6–15

interrupts 6–13

memory map 6–18

notebook 6–1

static shielding materials 4–8

S-Video-out jack

location 1–9

pin assignments A–2

switch cover

removal 5–18

spare part numbers 3–3,

3–20, 3–21, 3–22, 5–18

system board

removal 5–41

spare part numbers 3–5,

3–18, 3–20, 5–41

system memory map 6–18

tools required 4–1

top components 1–14

top cover

removal 5–30

spare part numbers 3–5,

3–20, 3–22, 5–30

TouchPad 1–15

TouchPad button 1–15

TouchPad left/right buttons

1–15

TouchPad left/right scroll zone

1–15

TouchPad light 1–15

TouchPad up/down scroll zone

1–15

transporting precautions 4–5

troubleshooting

audio 2–21

Computer Setup 2–1

expansion base 2–14

flowcharts 2–5

keyboard 2–24

modem 2–26

network 2–26

nonfunctioning device

2–14, 2–23

OS not loading 2–15

overview 2–1

pointing device 2–25

power 2–8

video 2–12

Universal Serial Bus (USB)

port

location 1–7, 1–8, 1–9

pin assignments A–1

upper keyboard components

1–12

USB travel mouse, spare part

number 3–13, 3–16

video troubleshooting 2–12

volume button 1–13

Index

Maintenance and Service Guide Index–7

Windows applications key

1–11

Windows logo key 1–11

wireless button 1–13

wireless light 1–5

workstation precautions 4–6

Hp Compaq Presario X6000 Notebook Pc Nx9600 379178 002 Users Manual Maintenance And Service Guide

Hp-Compaq-Presario-X6000-Cto-Notebook-Pc-Maintenance-And-Service-Guide-200286 hp-compaq-presario-x6000-cto-notebook-pc-maintenance-and-service-guide-200286

Compaq Presario X6000, HP Compaq nx9600 Notebook PC - Maintenance and Service Guide c00778754

Compaq Presario X6000 and HP Compaq nx9600 Notebook PC - Maintenance and Service Guide c00778751

nx9600 c00778754

379178-002 to the manual b54a089a-3f7f-47ae-8b92-ee7f2907d2f7

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