Hp Cp4520 Users Manual

2015-02-09

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COLOR LASERJET ENTERPRISE CP4020/CP4520
SERIES PRINTER
CP4025n
CP4025dn
CP4525n
CP4525dn
CP4525xh
Software Technical Reference
HP Color LaserJet Enterprise CP4020-
CP4520 Series
Software Technical Reference
Copyright and license
© 2009 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 10/2009
Trademark credits
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Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
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UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Purpose and scope ......................................................................................................................................... 1
Introduction ........................................................................................................................................... 1
Product overview ................................................................................................................................. 3
Product comparison ............................................................................................................................. 5
Documentation availability ................................................................................................................... 6
User documentation ............................................................................................................. 7
HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide ................... 7
HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes ................. 8
Show Me How ..................................................................................................... 9
Administrator documentation ............................................................................................... 9
HP Jetdirect Administrator's Guide ................................................................... 10
Color Printing Access and Usage ..................................................................... 11
HP Driver Configuration User Guide ................................................................. 11
Software availability and localization .................................................................................................. 12
Printing-system software on the Web ................................................................................ 12
In-box printing-system software CD ................................................................. 12
HP LaserJet software CD, Windows partition .................................. 12
CD versions and language support .................................................. 13
Product views ..................................................................................................................................... 17
Front view .......................................................................................................................... 17
Back view ........................................................................................................................... 18
Interface ports .................................................................................................................... 19
Serial number and model number location ........................................................................ 19
2 Windows software description .................................................................................................................... 21
Introduction ......................................................................................................................................... 21
Windows printing-system software ..................................................................................................... 22
Printing system and installer .............................................................................................. 22
HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system
software CD for Windows systems .................................................................. 22
Installer features ................................................................................................ 24
HP Color LaserJet print drivers .......................................................................................... 25
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print
Driver ................................................................................................................. 25
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Print-driver version numbers for Windows operating systems .......................... 25
Driver configuration for Windows ...................................................................................................... 27
Driver autoconfiguration ..................................................................................................... 27
Bidirectional communication .............................................................................................. 27
Enterprise AutoConfiguration ............................................................................................ 27
Update Now ....................................................................................................................... 29
HP Driver Configuration ..................................................................................................... 30
Lockable features ............................................................................................. 31
Continuous export ............................................................................................ 32
HP Driver Diagnostic Printer Check Tool ........................................................................................... 33
Advanced color use ............................................................................................................................ 34
Color Access Control ......................................................................................................... 34
International Color Consortium profiles ............................................................................. 35
PANTONE color profiles .................................................................................................... 35
HP Easy Printer Care ......................................................................................................................... 35
HP Embedded Web Server ................................................................................................................ 35
HP Web Jetadmin .............................................................................................................................. 36
Font support ....................................................................................................................................... 37
Basic fonts ........................................................................................................................ 37
Default fonts ....................................................................................................................... 37
HP Driver Deployment Utility .............................................................................................................. 43
3 Install Windows software and utilities ........................................................................................................ 53
Introduction ......................................................................................................................................... 53
Supported operating systems for Windows ....................................................................................... 54
System requirements ......................................................................................................... 54
Print driver support in other operating systems ................................................................. 55
General Microsoft Windows installation instructions ......................................................................... 56
Microsoft Windows installation for direct connections ....................................................... 56
Install from the printing-system CD ................................................................... 56
Install the print driver using the Microsoft Add Printer Wizard ........................................... 56
Use an existing port for a direct connection ...................................................... 57
Create a new TCP/IP port for a direct connection ............................................. 63
Print sever connection ....................................................................................... 66
Microsoft Windows installation for computers on a network .............................................. 70
Point and Print installation for Windows ............................................................................ 76
Detailed Microsoft Windows installation instructions .......................................................................... 78
Perform the recommended print driver installation using the HP Driver Installation Utility
(HPDIU) ............................................................................................................................. 78
Use the Back, Next, Finish, and Cancel buttons ............................................................... 86
Performing an advanced print driver installation using the HP Driver Installation Utility
(HPDIU) ............................................................................................................................. 87
Set a default printer ........................................................................................................... 96
Uninstall instructions .......................................................................................................................... 97
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4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows .................................................... 99
Introduction ......................................................................................................................................... 99
Change printer-driver settings for Windows ..................................................................................... 100
Change the settings for all print jobs until the software program is closed ...................... 100
Change the default settings for all print jobs .................................................................... 100
Change the product configuration settings ...................................................................... 100
Access print drivers .......................................................................................................................... 100
Printing Preferences driver tabs ...................................................................................... 101
Properties driver tabs ....................................................................................................... 102
Help system ...................................................................................................................................... 103
“What's this?” Help ........................................................................................................... 103
Incompatible Print Settings messages ............................................................................. 103
Advanced tab features ..................................................................................................................... 105
Paper/Output ................................................................................................................... 105
Copy Count ..................................................................................................... 106
Graphic ............................................................................................................................ 106
Image Color Management ............................................................................... 106
True Type Font ................................................................................................ 106
Document Options ........................................................................................................... 106
Advanced Printing Features ............................................................................ 107
Print Optimizations ......................................................................................... 107
Printer Features .............................................................................................. 107
Layout Options ................................................................................................ 108
Printing Shortcuts tab features ......................................................................................................... 109
Use defined printing shortcuts ......................................................................................... 110
Factory Defaults .............................................................................................. 110
General Everyday Printing .............................................................................. 110
Paper type ...................................................................................... 111
Paper sizes ..................................................................................... 112
Paper source .................................................................................. 113
Orientation ...................................................................................... 113
Print on both sides .......................................................................... 113
Pages per sheet ............................................................................. 114
Eco-print (Two-sided Printing) ......................................................................... 114
Two-sided (Duplex) Printing ............................................................................ 114
Cardstock Heavy ............................................................................................. 114
Glossy/Presentation ........................................................................................ 115
Create a custom printing shortcut .................................................................................... 115
Paper/Quality tab features ................................................................................................................ 116
Paper Options .................................................................................................................. 117
Paper sizes ..................................................................................................... 117
Custom Paper Size ......................................................................................... 118
Name .............................................................................................. 118
Paper size ....................................................................................... 119
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Units ............................................................................................... 119
Custom width and height control limits ........................................... 119
Paper source ................................................................................................... 120
Paper type ....................................................................................................... 120
Special pages .................................................................................................. 122
Covers ............................................................................................ 122
Print pages on different paper ........................................................ 123
Insert blank or preprinted pages ..................................................... 123
Chapter separator pages ................................................................ 124
Document preview image ................................................................................................ 125
Print Quality ..................................................................................................................... 126
Print Quality drop-down menu ......................................................................... 126
Effects tab features .......................................................................................................................... 127
Resizing Options .............................................................................................................. 127
Actual Size ...................................................................................................... 128
Print Document On ......................................................................................... 128
Scale to Fit ..................................................................................................... 128
% of Actual Size .............................................................................................. 128
Document preview image ................................................................................................ 129
Watermarks ..................................................................................................................... 129
Current watermarks ......................................................................................... 131
Watermark Message ....................................................................................... 131
Message Angle ............................................................................................... 131
Font Attributes ................................................................................................. 131
Default watermark settings .............................................................................. 133
Finishing tab features ....................................................................................................................... 134
Document Options ........................................................................................................... 134
Print on Both Sides ......................................................................................... 135
Print on both sides automatically .................................................... 135
Print on both sides manually .......................................................... 136
Flip Pages Up .................................................................................................. 137
Booklet Layout ................................................................................................ 138
Book and Booklet Printing .............................................................. 138
Pages per Sheet ............................................................................................. 139
Print Page Borders .......................................................................................... 139
Page Order ...................................................................................................... 139
Document preview image ................................................................................................ 140
Orientation ....................................................................................................................... 140
Job Storage tab features .................................................................................................................. 142
Status group box .............................................................................................................. 144
Job Storage Mode ........................................................................................................... 144
Off ................................................................................................................... 144
Proof and Hold ............................................................................................... 144
Personal Job ................................................................................................... 145
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Quick Copy ...................................................................................................... 145
Stored Job ....................................................................................................... 145
PIN to print ....................................................................................................................... 146
Job Notification Options ................................................................................................... 146
User Name ....................................................................................................................... 146
Job Name ........................................................................................................................ 147
Use job-storage features when printing ........................................................................... 147
Release a job-storage print job ....................................................................... 148
Delete a job-storage print job .......................................................................... 148
Color tab features ............................................................................................................................. 149
Color Options ................................................................................................................... 150
Automatic ........................................................................................................ 150
Manual ............................................................................................................ 150
General ........................................................................................................... 152
Neutral Grays .................................................................................................. 152
Halftone ........................................................................................................... 152
Color Themes .................................................................................................................. 153
Default (sRGB) ................................................................................................ 153
Photo (sRGB) .................................................................................................. 153
Photo (Adobe RGB 1998) ............................................................................... 153
Vivid (sRGB) ................................................................................................... 153
None ................................................................................................................ 153
Custom Profile ................................................................................................. 153
Document preview image ................................................................................................ 154
HP EasyColor .................................................................................................................. 154
Services tab features ........................................................................................................................ 156
Internet Services .............................................................................................................. 156
Device services ................................................................................................................ 157
Device Settings tab features ............................................................................................................ 158
Form to Tray Assignment ................................................................................................ 158
Font Substitution Table .................................................................................................... 159
External Fonts ................................................................................................. 160
Installing external fonts ................................................................... 161
Removing external fonts ................................................................. 162
Installable Options ........................................................................................................... 162
Automatic Configuration .................................................................................. 162
Tray 3 .............................................................................................................. 163
Tray 4 .............................................................................................................. 163
Tray 5 .............................................................................................................. 163
Duplex Unit (for 2-Sided Printing) .................................................................. 163
Allow Manual Duplexing .................................................................................. 163
Printer Hard Disk ............................................................................................. 163
Job Storage ..................................................................................................... 163
Job Separator .................................................................................................. 163
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Mopier Mode ................................................................................................... 164
Mopier mode and collation ............................................................. 164
About tab features ............................................................................................................................ 166
5 Macintosh software and utilities ............................................................................................................... 167
Introduction ....................................................................................................................................... 167
Supported operating systems for Macintosh .................................................................................... 168
Macintosh system requirements ...................................................................................... 168
Hardware requirements ................................................................................... 168
Supported printer drivers for Mac .................................................................................... 168
Change printer-driver settings for Mac ............................................................................ 168
Printing-system software .................................................................................................................. 169
PDEs ................................................................................................................................ 169
HP Embedded Web Server ............................................................................................. 169
Install notes ...................................................................................................................... 169
Online help ....................................................................................................................... 169
Screen fonts ..................................................................................................................... 169
Macintosh installation instructions .................................................................................................... 170
HP LaserJet software CD, Macintosh partition ................................................................ 170
Install the HP LaserJet printing-system software for the Macintosh OS .......................... 170
General installation instructions ...................................................................... 170
Mac OS X installation ...................................................................................... 171
Main Install dialog box sequence ................................................... 171
Setup instructions ............................................................................................ 177
Setting up a printer with Mac OS X v10.4, v10.5, and later ............ 177
Troubleshooting the product setup ................................................. 179
Remove software from Mac operating systems ............................................................................... 180
HP Printer Utility for Mac .................................................................................................................. 181
Access to the HP (Printer) Utility ..................................................................................... 181
Supplies Status ................................................................................................................ 182
Device Information ........................................................................................................... 183
Color Usage ..................................................................................................................... 184
File Upload ....................................................................................................................... 185
Remote firmware update by using the HP Printer Utility .................................................. 185
Upload Fonts ................................................................................................................... 187
Duplex mode .................................................................................................................... 188
Trays Configuration ......................................................................................................... 189
Stored Jobs ...................................................................................................................... 190
E-mail Alerts .................................................................................................................... 191
Network Settings .............................................................................................................. 192
Supplies Management ..................................................................................................... 194
Protect Direct Ports .......................................................................................................... 195
Additional Settings ........................................................................................................... 196
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6 Engineering Details .................................................................................................................................... 197
Introduction ....................................................................................................................................... 197
Remote firmware update ................................................................................................................. 198
Determining the current level of firmware ....................................................................... 198
Downloading the new firmware from the HP Web site .................................................... 198
Downloading the new firmware to the product ................................................................. 198
Printer messages during the firmware update ................................................................ 199
Downloading custom color profiles .................................................................................. 201
Remote firmware update by using FTP through a browser ............................................. 201
Remote firmware update by using FTP on a direct network connection (Windows) ....... 202
Remote firmware update through a local Windows port ................................................. 203
Windows 2000, Windows XP, Windows Server 2003, or Windows Server
2008 ................................................................................................................ 204
Remote firmware update through a USB port .................................................................. 204
Remote firmware update through a Windows network ................................................... 205
Remote firmware update by using the LPR command ................................................... 206
HP Easy Firmware Upgrade utility ................................................................................... 206
Remote firmware update through HP Web Jetadmin ..................................................... 209
Remote firwmare update using HP Web Jetadmin V7.8 or 8.x ....................... 209
Remote firmware update using HP Web Jetadmin 10.x ................................. 210
Remote firmware update by using FTP on a direct network connection (Macintosh) ...... 211
Remote firmware update using the HP Printer Utility (Macintosh OS X) ........ 211
Remote firmware update for UNIX systems ................................................................... 212
Printing print-ready documents ....................................................................................................... 213
Print-ready file printing by using FTP through a browser ................................................. 213
Print-ready file printing by using FTP on a direct network connection (Windows) ........... 214
Print-ready printing by using a local Windows port .......................................................... 214
Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008,
or Windows Vista ............................................................................................ 215
Print-ready file printing in a Windows network ................................................................. 215
Print-ready file printing by using the LPR command ....................................................... 215
Print-ready file printing by using FTP on a direct network connection (Macintosh) ......... 216
Print-ready file printing in UNIX systems ......................................................................... 217
Special paper guidelines .................................................................................................................. 218
Media attributes and commands ...................................................................................................... 219
Paper-source commands ................................................................................................. 219
Paper-type commands ..................................................................................................... 220
Installation notes .............................................................................................................................. 221
I. INTRODUCTION .......................................................................................................... 221
PURPOSE OF THIS DOCUMENT ................................................................. 221
WHO NEEDS THIS SOFTWARE? ................................................................. 221
SYSTEM REQUIREMENTS ........................................................................... 221
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS .......................... 222
Network administrator software components ................................. 222
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End-user software components ...................................................... 222
Product documentation .................................................................. 223
II. LATE-BREAKING INFORMATION .............................................................................. 223
KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS .......................... 223
III. INSTALLATION INSTRUCTIONS .............................................................................. 224
WINDOWS INSTALLATION OPTIONS .......................................................... 224
INSTALL SOFTWARE ON WINDOWS XP, WINDOWS SERVER 2003,
WINDOWS SERVER 2008, WINDOWS VISTA, AND WINDOWS 7
SYSTEMS ....................................................................................................... 224
Printing-system installation from the CD or Internet download for
network and USB connections ....................................................... 224
Port selection .................................................................................. 224
Printer driver only (Add Printer) - Windows XP, Windows Server
2003, and Windows Server 2008 .................................................. 225
Printer driver only (Add Printer) - Windows Vista and Windows
7 ..................................................................................................... 225
UNINSTALLER ............................................................................................... 226
Start the Uninstaller - Windows XP, Windows Server 2003, and
Windows Server 2008 .................................................................... 226
Start the Uninstaller - Windows Vista and Windows 7 .................... 226
INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS
(USB) .............................................................................................................. 226
INSTALL MACINTOSH SOFTWARE FOR NETWORKS .............................. 227
IV. TECHNICAL ASSISTANCE ....................................................................................... 228
CUSTOMER SUPPORT ................................................................................. 228
WEB ................................................................................................................ 228
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL
INFORMATION ............................................................................................... 228
V. LEGAL STATEMENTS ................................................................................................ 228
OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) .......... 228
Apache License .............................................................................. 228
TRADEMARK NOTICES ................................................................................. 231
SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT ............................. 231
Warranty ......................................................................................... 231
License ........................................................................................... 231
Copyright ........................................................................................ 231
Index ................................................................................................................................................................. 233
xENWW
List of tables
Table 1-1 Software technical reference overview .............................................................................................. 1
Table 1-2 Documentation availability ................................................................................................................. 6
Table 1-3 Software CD supported languages .................................................................................................. 13
Table 1-4 Supported printer driver languages .................................................................................................. 14
Table 1-5 Installer component languages ........................................................................................................ 15
Table 1-6 Documentation languages ............................................................................................................... 16
Table 2-1 Automatic discovery and driver configuration through bidirectional communication
1
...................... 27
Table 2-2 EAC availability in Microsoft Windows and Microsoft Share ............................................................ 28
Table 2-3 EAC availability in Novell Netware environments ........................................................................... 29
Table 2-4 Operating systems that support HP Driver Preconfiguration ...................................................... 32
Table 2-5 Color access control tools ................................................................................................................ 34
Table 2-6 Default fonts ..................................................................................................................................... 37
Table 2-7 Additional PS emulation fonts .......................................................................................................... 39
Table 4-1 PCL 6 custom paper sizes ............................................................................................................. 119
Table 4-2 Font Attribute settings for new and preset watermarks ................................................................ 133
Table 4-3 Page orientation ............................................................................................................................. 138
Table 4-4 Driver mopier mode and collation settings .................................................................................... 164
Table 5-1 Adding a product in Macintosh operating systems ........................................................................ 171
Table 6-1 Troubleshooting a firmware update .............................................................................................. 199
Table 6-2 Troubleshooting a firmware update failure .................................................................................... 199
Table 6-3 Update messages .......................................................................................................................... 200
Table 6-4 Paper-source commands
1
............................................................................................................. 219
Table 6-5 paper-type commands ................................................................................................................... 220
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List of figures
Figure 1-1 Installation software CD – User Documentation screen ................................................................... 7
Figure 1-2 Installation software CD – Administrator Documentation screen .................................................... 10
Figure 2-1 Installation software CD browser ................................................................................................... 23
Figure 2-2 Package Source ............................................................................................................................ 45
Figure 2-3 Network Settings ........................................................................................................................... 46
Figure 2-4 HP DDU Driver Configuration settings ............................................................................................ 48
Figure 3-1 Add Printer Wizard — Local or Network Printer screen .................................................................. 57
Figure 3-2 Add Printer Wizard — Select a Printer Port screen ........................................................................ 58
Figure 3-3 Add Printer Wizard — Install Printer Software screen .................................................................... 59
Figure 3-4 Add Printer Wizard — Install from Disk screen ............................................................................... 59
Figure 3-5 Add Printer Wizard — Install Printer Software, screen 2 ................................................................ 60
Figure 3-6 Add Printer Wizard — Name Your Printer screen ........................................................................... 61
Figure 3-7 Add Printer Wizard — Printer Sharing screen ................................................................................ 62
Figure 3-8 Add Printer Wizard — Print Test Page screen ................................................................................ 63
Figure 3-9 Local or Network Printer screen ...................................................................................................... 64
Figure 3-10 Select a Printer Port screen .......................................................................................................... 65
Figure 3-11 Add Standard TCP/IP Printer Port screen .................................................................................... 65
Figure 3-12 Add Port screen ............................................................................................................................ 66
Figure 3-13 Add Printer Wizard — Local or Network Printer screen ................................................................ 67
Figure 3-14 Add Printer Wizard — Specify A Printer screen ............................................................................ 68
Figure 3-15 Add Printer Wizard — Find Printers screen .................................................................................. 69
Figure 3-16 Add Printer Wizard — Default Printer screen ............................................................................... 69
Figure 3-17 Add Printer Wizard — Browse for Printer screen .......................................................................... 70
Figure 3-18 Software Installation — License Agreement screen ..................................................................... 71
Figure 3-19 Software Installation — Device Connection screen ...................................................................... 72
Figure 3-20 Device Connection — Devices Found screen .............................................................................. 73
Figure 3-21 Software Installation — Device Connection screen 2 ................................................................... 74
Figure 3-22 Software Installation — Driver Installation Complete screen 1 ..................................................... 75
Figure 3-23 Software Installation — Driver Installation Complete screen 2 ..................................................... 76
Figure 3-24 Software Installation — Initial screen ....................................................................................... 79
Figure 3-25 Software Installation — License Agreement screen ..................................................................... 80
Figure 3-26 Software Installation — Device Connection screen ...................................................................... 81
Figure 3-27 Software Installation — Devices Found screen ............................................................................ 82
Figure 3-28 Software Installation — Device Connection screen 2 ................................................................... 83
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Figure 3-29 Software Installation — Driver Installation Complete screen 1 ..................................................... 84
Figure 3-30 Software Installation — Driver Installation Complete screen 2 ..................................................... 85
Figure 3-31 Additional Options ......................................................................................................................... 86
Figure 3-32 Installation Cancelled dialog box ................................................................................................ 87
Figure 3-33 Software Installation — Initial screen ............................................................................................ 88
Figure 3-34 Software Installation — Advanced Installation Options screen .................................................... 89
Figure 3-35 Software Installation — License Agreement screen ..................................................................... 90
Figure 3-36 Software Installation — Device Connection screen ...................................................................... 91
Figure 3-37 Software Installation — Devices Found ........................................................................................ 92
Figure 3-38 Software Installation — Device Connection screen 2 ................................................................... 93
Figure 3-39 Software Installation — Driver Installation Complete screen ........................................................ 94
Figure 3-40 Software Installation — Driver Installation Complete screen 2 ..................................................... 95
Figure 3-41 Software Installation — Additional Options screen ....................................................................... 96
Figure 3-42 Uninstall ........................................................................................................................................ 97
Figure 4-1 An Incompatible Print Settings message .................................................................................. 103
Figure 4-2 The default appearance of the Advanced tab ............................................................................. 105
Figure 4-3 Printing Shortcuts tab .................................................................................................................... 109
Figure 4-4 Printing Shortcuts dialog box ..................................................................................................... 115
Figure 4-5 Paper/Quality tab ........................................................................................................................ 116
Figure 4-6 Paper Options group box ........................................................................................................... 117
Figure 4-7 Custom Paper Size dialog box ................................................................................................... 118
Figure 4-8 Print pages on different paper .................................................................................................. 123
Figure 4-9 Insert blank or preprinted pages ................................................................................................... 124
Figure 4-10 Chapter separator pages ............................................................................................................ 125
Figure 4-11 Effects tab ................................................................................................................................. 127
Figure 4-12 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) ..................................... 128
Figure 4-13 Watermark Details dialog box .................................................................................................... 130
Figure 4-14 Finishing tab ............................................................................................................................... 134
Figure 4-15 Print on Both Sides Instructions dialog box ................................................................................ 137
Figure 4-16 Page-order preview images ...................................................................................................... 140
Figure 4-17 Job Storage tab .......................................................................................................................... 143
Figure 4-18 Color tab ..................................................................................................................................... 149
Figure 4-19 Color Settings dialog box .......................................................................................................... 151
Figure 4-20 Services tab ............................................................................................................................... 156
Figure 4-21 Device Settings tab ................................................................................................................... 158
Figure 4-22 Font Substitution Table ........................................................................................................... 160
Figure 4-23 HP Font Installer dialog box .................................................................................................... 161
Figure 4-24 About tab .................................................................................................................................... 166
Figure 5-1 Mac installer opening screen ........................................................................................................ 172
Figure 5-2 Mac installer Introduction dialog ................................................................................................... 173
Figure 5-3 Mac installer License dialog .......................................................................................................... 173
Figure 5-4 Mac installer license agreement dialog ......................................................................................... 174
Figure 5-5 Mac installer Installation Type dialog ........................................................................................... 174
Figure 5-6 Mac installer custom installation dialog ....................................................................................... 175
xiv ENWW
Figure 5-7 Mac installer authentication dialog .............................................................................................. 176
Figure 5-8 Mac installer Installation dialog .................................................................................................... 176
Figure 5-9 Mac installer Summary dialog ....................................................................................................... 177
Figure 5-10 HP Utility main screen ............................................................................................................... 182
Figure 5-11 Supplies Status screen ............................................................................................................. 182
Figure 5-12 Device Information screen ........................................................................................................ 183
Figure 5-13 Print Color Usage Job Log screen ........................................................................................... 184
Figure 5-14 File Upload screen ..................................................................................................................... 185
Figure 5-15 Upload Fonts screen ................................................................................................................. 187
Figure 5-16 Duplex Mode screen ................................................................................................................... 188
Figure 5-17 Trays Configuration screen ...................................................................................................... 189
Figure 5-18 Enable Job Storing screen ....................................................................................................... 190
Figure 5-19 E-mail Alerts screen .................................................................................................................... 191
Figure 5-20 IPv4 Settings screen .................................................................................................................. 192
Figure 5-21 Bonjour Settings screen .............................................................................................................. 193
Figure 5-22 Replace Supplies screen .......................................................................................................... 194
Figure 5-23 Protect Direct Ports screen ...................................................................................................... 195
Figure 5-24 Additional Settings screen ....................................................................................................... 196
Figure 6-1 HP Easy Firmware Upgrade utility screen 1 ................................................................................. 207
Figure 6-2 HP Easy Firmware Upgrade utility screen 2 ................................................................................. 208
Figure 6-3 HP Easy Firmware Upgrade utility progress screen ..................................................................... 208
Figure 6-4 HP Easy Firmware Upgrade utility complete screen ..................................................................... 209
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xvi ENWW
1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the HP
Color LaserJet Enterprise CP4020-CP4520 Series printing-system software.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, information technology (IT) personnel, and
HP Color LaserJet Enterprise CP4020-CP4520 Series product end users, as appropriate.
The following information is included:
●Descriptions of drivers and platforms, with system modifications
●Procedures for installing and uninstalling software components
●Descriptions of various topics that are associated with the HP Color LaserJet Enterprise CP4020-
CP4520 Series product, including engineering details
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about theHP Color LaserJet Enterprise
CP4020-CP4520 Series product and its software:
●Overview of the HP Color LaserJet Enterprise CP4020-CP4520 Series
product
●Printing-system software overview, including the following topics:
◦System requirements
◦Supported operating systems
◦Availability
●HP LaserJet software documentation
ENWW Introduction 1
Chapter Content
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
print drivers.
This chapter also contains general information about optional software features.
The following topics are included:
●Driver configuration for Windows®
●International Color Consortium (ICC) profiles
●PANTONE® color profiles
●HP Easy Printer Care
●HP Embedded Web Server
●HP Web Jetadmin
Chapter 3, Installing Windows printing-
system components
This chapter provides instructions for installing the HP Color LaserJet Enterprise
CP4020-CP4520 Series product in Windows operating systems by using various
installation methods.
Chapter 4, HP PCL 6 Print Driver for
Windows
This chapter provides detailed descriptions of the HP PCL 6 Print Driver for
Windows® XP, Windows Server 2003, Windows Server 2008, Windows Vista®,
and Windows 7®.
This chapter also contains information about using job-storage features when
printing, including the following topics:
●Releasing a job-storage print job
●Deleting a job-storage print job
Chapter 5, HP Universal Print Drivers for
Windows – PS and PCL 5
This chapter provides detailed descriptions of the HP PostScript (PS) Universal
Print Driver and the HP PCL 5 Universal Print Driver for Windows XP,
Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7.
Chapter 6, Macintosh software and utilities This chapter provides Instructions for installing the HP Color LaserJet Enterprise
CP4020-CP4520 Series product in Macintosh operating systems and information
about the printing-system software. The HP Printer Utility for Macintosh is also
described.
Chapter 7, Engineering details This chapter contains information about the following special topics:
●Remote firmware update
●Printing print-ready documents
●Media attributes
For additional information about the location of information within these chapters, see the table of
contents. An index is provided in the back of this STR.
Additional detailed information about the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-
system software is published in an addendum to this STR. The following information is available only
in the addendum:
●Descriptions of known software issues and solutions
●Printing system reports
Table 1-1 Software technical reference overview (continued)
2 Chapter 1 Purpose and scope ENWW
Product overview
The following table contains descriptions of the HP Color LaserJet Enterprise CP4020-CP4520 Series
product features that are discussed. Product configurations might vary among countries/regions.
Speed and throughput
HP Color LaserJet CP4025 models
●Print up to 35 pages per minute (ppm) on letter-size paper and 35 ppm on A4-size
paper.
●As quick as 10 seconds to print the first page
●Recommended monthly print volume of 2,000 to 7,500 pages
●A 800 megahertz (MHz) microprocessor
HP Color LaserJet CP4525 models
●Print up to 42 pages per minute (ppm) on letter-size paper and 40 ppm on A4-size
paper.
●As quick as 10 seconds to print the first page
●Recommended monthly print volume of 2,500 to 10,000 pages
●A 800 megahertz (MHz) microprocessor
Resolution ●1200 dots per inch (dpi) with HP Image Resolution Enhancement technology 3600
●1200 x 1200 dpi for detailed line work and small text
Memory ●n and dn models: 512 MB of random-access memory (RAM), expandable to 1 GB
by adding into the open DIMM slot 200-pin small outline dual inline memory modules
(DDR2 SODIMM) that support 256 MB or 512 MB of RAM.
●xh models: 1 gigabyte (GB) of random-access memory (RAM).
●Memory Enhancement technology (MEt) automatically compresses data to use
RAM more efficiently.
User interface ●Four-line color graphical display on the control panel
●HP Embedded Web Server to configure and manage the product remotely from any
computer connected to the same network
Paper-handling ●Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,
envelopes, and other paper types. The tray holds up to 100 sheets of paper, 50
transparencies, or 10 envelopes.
●Tray 2: 500-sheet tray, and an optional HP Postcard media insert.
●Optional Trays 3, 4 and 5: 500-sheet trays
●Two-sided printing: The dn and xh models support automatic two-sided printing.
The other models support manual two-sided printing.
●Standard output bin: Hold up to 500 sheets of paper. The product has a sensor
that indicates when the bin is full.
Languages and fonts ●HP Printer Control Language PCL 5, PCL 6, and HP postscript level 3 emulation
●Direct PDF
●93 scalable TrueType typefaces
ENWW Product overview 3
Print cartridges ●For information regarding print cartridges, see www.hp.com/go/
learnaboutsupplies.
●Authentic HP print cartridge detection
●Automatic toner strip remover
Supported operating systems ●Microsoft® Windows® XP, Windows Vista®, Windows® Server 2003, Windows®
Server 2008, and Windows® 7
●Macintosh OS X 10.4, 10.5, 10.6, and later
●Novell NetWare V6.5 and iPrint V5.12 and later
●Citrix
◦Citrix Presentation Server 4.0 and 4.5
◦Citrix XenApp Server 5.0
◦Windows 2003 and 2008 Terminal Services
●UNIX®
●Linux
Connectivity ●Hi-Speed USB 2.0 connection
●Local area network (LAN) Ethernet (RJ-45) connector for the embedded
HP Jetdirect print server
●One enhanced input/output (EIO) slot
Environment ●Sleep setting saves energy
●High content of recyclable components and materials
●Instant-on fuser saves energy
Security ●Security lock (optional)
●Job retention
●User PIN authentication for stored jobs
●IPsec security
●HP encrypted High Performance EIO hard drive (included with the xh model, and
available as an optional accessory for the other models)
Self-help ●Show-me-how pages that you can print from the control panel
●Job aids for specific tasks available from www.hp.com/support/cljcp4025 or
www.hp.com/support/cljcp4525.
●Animations and help on the control panel
Accessibility ●The online user guide is compatible with text screen-readers.
●The print cartridges can be installed and removed by using one hand.
●All doors and covers can be opened by using one hand.
●Paper can be loaded in Tray 1 by using one hand.
4 Chapter 1 Purpose and scope ENWW
Product comparison
Model Features
HP Color LaserJet CP4025n
HP Color LaserJet CP4525n
●100-sheet multipurpose input tray (Tray 1)
●500-sheet input tray (Tray 2)
●500-sheet, face-down output bin
●Hi-speed USB 2.0 port
●HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX
network
●512 megabytes (MB) of random access memory (RAM)
HP Color LaserJet CP4025dn
HP Color LaserJet CP4525dn
●100-sheet multipurpose input tray (Tray 1)
●500-sheet input tray (Tray 2)
●500-sheet, face-down output bin
●Hi-speed USB 2.0 port
●HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX
network
●512 megabytes (MB) of random access memory (RAM)
●Automatic two-sided printing
HP Color LaserJet CP4525xh ●100-sheet multipurpose input tray (Tray 1)
●500-sheet input tray (Tray 2)
●HP 3x500-sheet paper feeder (Trays 3, 4, and 5)
●500-sheet, face-down output bin
●Hi-speed USB 2.0 port
●HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX
network
●1 gigabyte (GB) of random access memory (RAM)
●Automatic two-sided printing
●HP Encrypted High Performance Hard Disk
ENWW Product comparison 5
Documentation availability
NOTE: For information about language support for the HP Color LaserJet Enterprise CP4020-CP4520
Series product, see CD versions and language support on page 13.
The following table lists the availability of HP Color LaserJet Enterprise CP4020-CP4520 Series printing-
system documentation by operating system.
Table 1-2 Documentation availability
Document Windows XP/Server
2003/Server 2008/
Vista/7
Macintosh
HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide (.PDF file) x x
HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes x
Show Me How content x
HP Jetdirect Administrator's Guide x x
Color Printing Access and Usage x
HP Driver Preconfiguration User Guide x
Access to HP LaserJet documents depends on the type of document and its location:
●Some documents can be opened from the CD Browser.
●Some documents appear on the software CD and can be opened by navigating to the folder where
they reside.
●Some documents are available on the Web through links in the CD Browser or CD folders.
Documents are available in the following file formats:
●Portable Document Format (.PDF). The HP Color LaserJet Enterprise CP4020-CP4520 Series
printing-system software CD includes Adobe® Acrobat® Reader for viewing online
documentation.
●Compiled HTML (.CHM). When you click a documentation link to a .CHM document, a Microsoft
HTML Viewer opens the file on the computer screen.
●Hypertext Markup (.HTM). When you click a documentation link to an .HTM document, a Web
browser opens the file on the computer screen.
●Rich Text Format (.RTF). This is a text file. You can navigate to files and open them in Microsoft
Word or Microsoft WordPad.
Documentation for the HP Color LaserJet Enterprise CP4020-CP4520 Series is divided into the following
categories:
●User documentation
●Administrator documentation
6 Chapter 1 Purpose and scope ENWW
User documentation
The following figure shows the User Documentation screen, which appears when you click User
Documentation on the main screen of the HP Color LaserJet Enterprise CP4020-CP4520 Series
printing-system software CD.
Figure 1-1 Installation software CD – User Documentation screen
HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide
The HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide describes the basic product
features.
To view this guide from the software CD, follow these steps:
1. In the main screen of the CD browser, click the User Documentation button.
2. Click the User Guide (Web) button.
The guide opens as a PDF file.
NOTE: The version of this guide on the CD is a basic version. The version of this guide availabe on
the Web is the most up-to-date version.
ENWW Documentation availability 7
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the Manuals\<language> folder.
3. Open the file that has the appropriate file name:
CP4025_USE_XXWW.PDF
CP4525_USE_XXWW.PDF
NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the
French version of the guide is CP4525_USE_FRWW.CHM
The HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide is provided as a .PDF file, which
is viewable with Adobe Reader and which you can print. To print the guide, follow these steps:
1. In the main screen of the CD browser, click the User Documentation button.
2. Click the User Guide (CD) button. The guide opens.
3. In Adobe Acrobat, click the File menu, and then click the Print menu item.
4. Select a printer, configure the driver if necessary, and then click the Print button
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the Manuals\<language> folder.
3. Open the file that has the appropriate file name:
CP4025_USE_XXWW.PDF
CP4525_USE_XXWW.PDF
NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the
French version of the guide is CP4525_USE_FRWW.PDF
When you have the file open, you can click the File menu, and then click the Save As menu item to
save a copy of the file to another location.
HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes
The HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes (in .HTM format) contain
important information about product features, instructions for installing the printing-system software, and
technical assistance.
To view this guide from the software CD, follow these steps:
1. In the main screen of the CD browser, click the User Documentation button.
2. Click the Install Notes button. The guide opens.
8 Chapter 1 Purpose and scope ENWW
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the Manuals\<language> folder.
3. Open the file that has the appropriate file name:
CP4025_INSTALL-NOTE_XXWW.HTM
CP4525_INSTALL-NOTE_XXWW.HTM
NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the
French version of the document is CP4525_INSTALL-NOTE_FRWW.HTM.
Show Me How
Click Show Me How on the User Documentation screen of the CD browser to connect to a Web page
that provides step-by-step instructions for performing specific tasks, including clearing jams and loading
trays.
NOTE: The Show Me How information is only available online. Internet access is required.
Administrator documentation
The following figure shows the Administrator Documentation screen.
ENWW Documentation availability 9
To navigate to this screen, click the Advanced Install Options button on the main screen of the CD
browser, and then click the Administrator Documentation button.
Figure 1-2 Installation software CD – Administrator Documentation screen
HP Jetdirect Administrator's Guide
The HP Jetdirect Administrator's Guide is a network administrator's guide (in .PDF format) that contains
information about connecting the product directly to a network.
To view this guide from the software CD, follow these steps:
1. In the main screen of the CD browser, click Advanced Install Options, and then click
Administrator Documentation.
2. Click HP Jetdirect Guide.
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the Manuals\<language> folder.
3. Open the file that has the appropriate file name:
HPJDIAG_XXWW.PDF
NOTE: The "XXWW" in the file name corresponds to the language. In French, the file name is
HPJDIAG_FRWW.PDF.
10 Chapter 1 Purpose and scope ENWW
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
Color Printing Access and Usage
Use the Color Printing Access and Usage option (Internet access required) to enable or disable color
printing and to track color usage.
To link to this guide from the software CD, follow these steps:
1. In the main screen of the CD browser, click Advanced Install Options, and then click
Administrator Documentation.
2. Click Color Printing Access and Usage.
HP Driver Configuration User Guide
The HP Driver Preconfiguration User Guide (in .PDF format) describes how to use the associated
software utility, which allows IT administrators to customize print-driver settings before deploying them.
For more information about HP driver preconfiguration, see HP Driver Configuration on page 30.
To view this guide from the software CD, follow these steps:
1. In the main screen of the CD browser, click Advanced Install Options, and then click
Administrator Documentation.
2. Click HP Driver Preconfiguration User Guide.
You can also gain access to the file by following these steps:
1. Insert the software CD into the CD-ROM drive.
2. Navigate to the Manuals\<language> folder.
3. Open the file that has the appropriate file name:
PRECONFIG_SUPPORT_XXWW.PDF
NOTE: The "XXWW" in the file name corresponds to the language. In French, the file name is
PRECONFIG_SUPPORT_FRWW.PDF.
When you have the file open, you can click File and then click Save As to save a copy of the file to
another location.
ENWW Documentation availability 11
Software availability and localization
This section provides information about the availability of the HP Color LaserJet Enterprise CP4020-
CP4520 Series printing-system software and related software and firmware. Printing-system software
on a CD is available from HP fulfillment centers. For more information, go to the following Web site:
www.hp.com/go/cljcp4025_cdrom or www.hp.com/go/cljcp4525_cdrom
Printing-system software on the Web
All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers an option
for automatic e-mail notification about new software releases.
NOTE: This STR describes drivers that are shipped with the printing-system software CD. This STR
does not describe any drivers that might be released for use by support personnel.
The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software is available for
download at the following Web site:
www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software
In-box printing-system software CD
The software CD for the HP Color LaserJet Enterprise CP4020-CP4520 Series product contains a
variety of files for installing the printing-system software on the computer. This section describes the
files that are available on the software CD and provides additional information about support and
availability.
The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD is divided into
two partitions, one for Windows operating systems and one for Macintosh operating systems.
The files in each partition include documentation files and files that are required in order to install and
uninstall the printing-system components.
HP LaserJet software CD, Windows partition
NOTE: For information about the contents of the Macintosh partition of the HP Color LaserJet
Enterprise CP4020-CP4520 Series printing-system software CD, see HP LaserJet software CD,
Macintosh partition on page 170.
The root directory in the Windows partition of the software CD contains the AUTORUN.EXE file, the
SETUP.EXE file, and the following directories and support files:
●Autorun
●Driver Deployment Utility
●Drivers
●Fonts
●HPSU
●Manuals
12 Chapter 1 Purpose and scope ENWW
●PortMonitor
●Temp
The printing-system files for each language reside in the following directories:
●Drivers
CD versions and language support
The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD is available
with the following components and languages.
Table 1-3 Software CD supported languages
Language Two-letter abbreviation HP-preferred name File designation
Arabic AR Arabic ARWW
Bulgarian BG Bulgarian BGWW
Catalan CA Catalan CAWW
Croatian HR Hrvatski HRWW
Czech CS Cestina CSWW
Danish DA Dansk DAWW
Dutch NL Nederlands NLWW
English EN English ENWW
Estonian et Eesti ETWW
Finnish FI Suomi FIWW
French FR Francais FRWW
German DE Deutsch DEWW
Greek EL Greek ELWW
Hebrew HE Hebrew HEWW
Hungarian HU Magyar HUWW
Italian IT Italiano ITWW
Japanese JA Japanese JAWW
Korean KO Korean KOWW
Latvian LV Latviski LVWW
Lithuanian LT Lietuviskai LTWW
Norwegian NO Norsk NOWW
Polish PL Polski PLWW
Portuguese PT Portugues PTWW
Romanian RO Romanian ROWW
Russian RU Russian RUWW
Serbian SR Srpski SRWW
ENWW Software availability and localization 13
Language Two-letter abbreviation HP-preferred name File designation
Simplified Chinese ZHCN Simplified Chinese ZHCN
Slovak SK Slovak SKWW
Slovenian SL Slovenian SLWW
Spanish ES Espanol ESWW
Swedish SV Svenska SVWW
Thai TH Thai THWW
Traditional Chinese ZHTW Traditional Chinese ZHTW
Turkish TU Turkce TUWW
Ukrainian UK Ukrainian UKWW
Driver languages
The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides driver support in the
following languages.
Table 1-4 Supported printer driver languages
Component Language list
HP PCL 6 Print Driver
HP PCL 5 Universal Print Driver
HP PS Universal Print Driver
●Arabic
●Bulgarian
●Catalan
●Czech
●Danish
●German
●Greek
●English
●Spanish
●Estonian
●Finnish
●French
●Hebrew
●Croatian
●Hungarian
●Italian
●Japanese
●Korean
●Lithuanian
●Latvian
●Dutch
●Norwegian
●Polish
●Portuguese
●Romanian
●Russian
●Slovak
●Slovenian
●Serbian
●Swedish
●Thai
●Turkish
●Ukrainian
●Simplified Chinese
●Traditional Chinese
Table 1-3 Software CD supported languages (continued)
14 Chapter 1 Purpose and scope ENWW
Installer languages
The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides installer component
support in the following languages.
Table 1-5 Installer component languages
Component Language list
Administrator install
CD Browser
Common Windows Installer
Web Registration (with the following
exceptions)
●Arabic and Hebrew support in
English only
●Catalan support in Spanish only
●No support for Bulgarian,
Estonian, Croatian, Lithuanian,
Latvian, Romanian, Slovak,
Slovenian, Serbian, Thai,
Ukrainian
●Arabic
●Bulgarian
●Catalan
●Czech
●Danish
●German
●Greek
●English
●Spanish
●Estonian
●Finnish
●French
●Hebrew
●Croatian
●Hungarian
●Italian
●Japanese
●Korean
●Lithuanian
●Latvian
●Dutch
●Norwegian
●Polish
●Portuguese
●Romanian
●Russian
●Slovak
●Slovenian
●Serbian
●Swedish
●Thai
●Turkish
●Ukrainian
●Simplified Chinese
●Traditional Chinese
Documentation languages
The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides documentation in the
following languages.
ENWW Software availability and localization 15
Table 1-6 Documentation languages
Component Language list
●HP Color LaserJet Enterprise
CP4020-CP4520 Series User
Guide (.PDF file)
●HP Color LaserJet Enterprise
CP4020-CP4520 Series User
Guide (.CHM file)
●HP Color LaserJet Enterprise
CP4020-CP4520 Series Driver
Preconfiguration User Guide
(Available in English only)
●HP JetDirect Administrator's
Guide (.PDF file) (with the
following exceptions)
◦Catalan documentation in
Spanish only
◦No documentation in
Arabic, Bulgarian, Czech,
Greek, Hebrew, Croatian,
Estonian, Lithuanian,
Latvian, Romanian,
Slovak, Slovenian,
Serbian, Turkish,
Ukrainian
●HP Color LaserJet Enterprise
CP4020-CP4520 Series Install
Notes (.HTML file)
●Arabic
●Bulgarian
●Catalan
●Czech
●Danish
●German
●Greek
●English
●Spanish
●Estonian
●Finnish
●French
●Hebrew
●Croatian
●Hungarian
●Italian
●Japanese
●Korean
●Lithuanian
●Latvian
●Dutch
●Norwegian
●Polish
●Portuguese
●Romanian
●Russian
●Slovak
●Slovenian
●Serbian
●Swedish
●Thai
●Turkish
●Ukrainian
●Simplified Chinese
●Traditional Chinese
16 Chapter 1 Purpose and scope ENWW
Product views
Front view
1
3
4
5
6
9
7
8
10
11
2
1Front door (access to print cartridges and toner collection unit)
2Standard output bin
3Control panel
4Right door (access for clearing jams)
5On/off button (illuminates when turned on)
6Tray 1 (pull the handle to open the tray)
7Tray 2
8Optional Tray 3 (included with the HP Color LaserJet CP4525xh model)
9Lower right door (access for clearing jams)
10 Optional Tray 4 (included with the HP Color LaserJet CP4525xh model)
11 Optional Tray 5 (included with the HP Color LaserJet CP4525xh model)
ENWW Product views 17
Back view
1
2
1Interface ports
2Power connection
18 Chapter 1 Purpose and scope ENWW
Interface ports
12
3
4
1Hi-speed USB 2.0 printing port
2Local area network (LAN) Ethernet (RJ-45) network port
3EIO interface expansion slot
4Slot for a cable-type security lock
Serial number and model number location
The model number and serial number are listed on an identification label located on the back of the
product and on the inside of the toner access door on the front of the product. The serial number contains
information about the country/region of origin, the product version, production code, and the production
number of the product.
Model name Model number
HP Color LaserJet CP4025n CC489A
HP Color LaserJet CP4025dn CC490A
HP Color LaserJet CP4525n CC493A
HP Color LaserJet CP4525dn CC494A
HP Color LaserJet CP4525xh CC495A
ENWW Product views 19
20 Chapter 1 Purpose and scope ENWW
2 Windows software description
Introduction
The HP Color LaserJet Enterprise CP4020-CP4520 Series product comes with software and installers
for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are
supported, and software is available on the Web. For information about specific system installers,
drivers, and components, see the section that corresponds to that system. For information about Mac
software, see Macintosh software and utilities on page 167.
This section contains information about the following topics:
●Windows printing-system software
●Driver configuration for Windows
●HP Driver Diagnostic Printer Check Tool
●Advanced color use
●HP Easy Printer Care
●HP Embedded Web Server
●HP Web Jetadmin
●Font support
●HP Driver Deployment Utility
ENWW Introduction 21
Windows printing-system software
This section contains information about the following topics:
●Printing system and installer
●HP Color LaserJet print drivers
Printing system and installer
The following sections contain information about the printing-system software and the installer on the
software CD that came with the product.
HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD for
Windows systems
For the Microsoft Windows environment (Windows XP, Windows Server 2003, Windows Server 2008,
Windows Vista, and Windows 7), the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-
system software CD provides an interactive CD browser that you can use to install the print drivers and
related components, and to gain access to online user documentation and optional HP software.
The following figure shows the main screen of the HP Color LaserJet Enterprise CP4020-CP4520 Series
printing-system software CD (part of the interactive CD browser), which appears when you insert the
printing-system software CD in a CD-ROM drive. If the screen does not appear when you insert the
software CD, follow these steps to open the CD browser:
1. In Windows Vista, click the Start button, click All Programs, and then click Accessories.
For all other Windows operating systems, click Start.
2. Click Run.
22 Chapter 2 Windows software description ENWW
3. Click Browse…. and navigate to the root directory of the software CD.
4. Double-click the SETUP.EXE file to start the installer.
Figure 2-1 Installation software CD browser
The main screen of the software CD contains installation and documentation options in the left panel.
As you move the cursor over each option, a description of the option appears under the product banner.
The following options are available on the main screen of the printing-system software CD.
●Install Now. The HP Driver Installation Utility (HPDIU) guides you through the HP Color LaserJet
Enterprise CP4020-CP4520 Series printing-system software installation. When you click Install
Now, only the HP PCL 6 driver, screen fonts, and user guide are installed.
●Advanced Install Options. Provides you with the flexibility to select the drivers and software
components to install. The following options are available when you click this option:
◦Install PCL 6 Driver
◦Install PCL 5 Driver
◦Install PS Driver
◦Install Documentation and Optional Software
◦Administrator Documentation. Use this option to view the HP Color LaserJet Enterprise
CP4020-CP4520 Series administrator documentation. The following document options are
available:
HP Jetdirect Guide
ENWW Windows printing-system software 23
Color Printing Access and Usage
HP Driver Preconfiguration User Guide
◦Administrator software. Click this option to see a list of administrator software available for
the HP Color LaserJet Enterprise CP4020-CP4520 Series product. The following options are
available:
HP Universal Print Driver. Clicking this link redirects the browser to the HP Web site that
provides more information about the HP Universal Print Driver and downloadable software.
Driver Deployment Utility. Click this option to allow an administrator to create a driver install
package for silent, unattended installation by end users.
HP Web Jetadmin. Click this option to download HP Web Jetadmin software from the Web
for a Web browser-based network-management tool designed for network administrators.
●User Documentation. Use this option to view the HP Color LaserJet Enterprise CP4020-CP4520
Series user documentation. The following document options are available:
◦User Guide (CD)
◦User Guide (Web)
◦Install Notes
◦Show Me How
●Support. To increase productivity and get the most use from your HP Color LaserJet Enterprise
CP4020-CP4520 Series product, the following links are available for these HP Web sites:
◦Product Registration. Register your product online, and then gain access to support and
services, manage your profile, and sign up for free support alerts, driver notices, and
personalized newsletters.
◦Supplies. Contains information about ordering HP Color LaserJet Enterprise CP4020-
CP4520 Series product supplies.
◦Product Information. Contains support information and updates.
◦hp.com. Contains information about products and services, support, drivers, and HP online
stores.
Installer features
The common installer is designed to provide a simple and consistent installation method for the product.
The common installer is available for the Windows XP, Windows Server 2003, Windows Server 2008,
Windows Vista, and Windows 7 operating systems and offers the following features:
●The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD features
an interactive software interface. See HP Color LaserJet Enterprise CP4020-CP4520 Series
printing-system software CD for Windows systems on page 22.
●The network connection is integrated so that you can install drivers and connect to a networked
product in a single process.
24 Chapter 2 Windows software description ENWW
●After installation, the installer allows you to add additional drivers, documentation, and fonts.
●The Additional Options at the end of the installation process provides the opportunity to install
HP Update and marketing resources software, check online for product-specific merchandise, as
well as allow users to register their product using Web Registration.
All of the Windows system components are installed by using the HP Color LaserJet Enterprise CP4020-
CP4520 Series printing-system installer. The installer automatically detects the language of choice and
the operating system. You can select the type of installation that you prefer: Install Now (recommended
installation) or Advanced Install Options (customized installation).
HP Color LaserJet print drivers
HP Color LaserJet Enterprise CP4020-CP4520 Series print drivers provide the printing features and
communication between the computer and the product. The software CD includes software for end users
and network administrators who are working in the following operating environments:
●Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008
(32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit)
●Apple Mac OS X v10.4 and later
In Windows operating systems, automatic configuration, driver updates after a new product
configuration, and preconfiguration features are available with the HP Color LaserJet Enterprise
CP4020-CP4520 Series product.
NOTE: For additional information about installing the printing-system software, see the HP Color
LaserJet Enterprise CP4020-CP4520 Series Install Notes on the printing-system software CD.
All of the drivers provide access to the paper-handling and print-quality features.
HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver
All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6
driver is included on the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software
CD. The PCL 5 Universal Print Driver and the PS Universal Print Driver are available for download at
the following Web sites:
www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software
NOTE: If you select the recommended installation by clicking Install Now on the main screen of the
CD browser, the HP PCL 6 Print Driver is installed by default.
Print-driver version numbers for Windows operating systems
Access to print-driver version numbers varies, depending on the operating system in which the HP Color
LaserJet Enterprise CP4020-CP4520 Series product is installed.
NOTE: For a list of HP Color LaserJet Enterprise CP4020-CP4520 Series print drivers, updated HP
printing-system software, and product-support information, go to:
www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software
The Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7
operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal
ENWW Windows printing-system software 25
Print Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find
driver-version information:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product icon.
3. Click Properties.
4. Click the About tab.
You can also gain information about driver versions by clicking the About button that appears on most
driver tabs.
26 Chapter 2 Windows software description ENWW
Driver configuration for Windows
The HP print drivers feature bidirectional communication technology which, in supported environments,
provide automatic discovery and driver configuration for product accessories at the time of installation.
Some accessories that are automatically discovered and configured include the duplexing unit, optional
paper trays, printer hard disk, and dual inline memory modules (DIMMs).
Driver autoconfiguration
Automatic discovery and driver configuration through bidirectional communication occurs in the
following circumstances:
●When a print driver is installed by using the installer
●When using the Update Now feature for a driver that is already installed
However, as shown in the following table, driver autoconfiguration and Update Now are not available in
Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, or Windows 7 operating
systems over a direct connection when the HP Color LaserJet Enterprise CP4020-CP4520 Series
product is installed by using the Add Printer wizard.
Table 2-1 Automatic discovery and driver configuration through bidirectional communication
1
Connection type Add Printer Wizard install Common installer
Network Yes Yes
Direct connection No Yes
1The table applies to Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7.
Bidirectional communication
In environments that support bidirectional communication, the computer communicates with the product
during installation, determines the physical configuration, and then configures the driver accordingly.
Bidirectional communication is the capability of the product to respond to data inquiries from the
computer and report information back, such as what type of print paper is available or what accessories
are connected to the product. Bidirectional communication depends on the network operating system
and on the type of connection that exists between the computer and the HP Color LaserJet Enterprise
CP4020-CP4520 Series. If the connection does not have this capability (that is, if it has no bidirectional
mode), it can only accept commands from the host and cannot report information back to the host
computer.
Enterprise AutoConfiguration
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration
functionality for installation of the print driver over a network, whether you use the installer on the printing-
system software CD or the Add Printer wizard to install the driver. Driver installation that includes EAC
is configured with the same settings as the physical configuration of the product. Configuration occurs
without user interaction.
If bidirectional-communication software has been installed previously, EAC is not activated, and the pre-
existing bidirectional-communication software is used to configure the print driver.
ENWW Driver configuration for Windows 27
If bidirectional communication software has not been installed, EAC installs bidirectional-communication
software that allows it to communicate with the product and automatically match the print driver with the
actual product configuration. EAC is activated during installation of the driver or whenever the Update
Now feature is used.
If the HP Color LaserJet Enterprise CP4020-CP4520 Series product configuration changes after
installation, the driver can be automatically updated with the new configuration in environments that
support bidirectional communication by using the Update Now feature. For more information, see
Update Now on page 29.
The following tables show the availability of EAC for various operating systems and network
environments that support bidirectional communication.
Table 2-2 EAC availability in Microsoft Windows and Microsoft Share
Method Connection type Microsoft Share
1
2000 XP 2000/XP host
with 2000/XP
client/
Windows
Server 2008/
Windows Vista
USB
Network Jetdirect TCP/IP x x x
IPX/SPX x x x
Standard TCP/IP (HP) x x x
TCP/IP (MS) x x x
IPX/SPX (HP) x x x
Add Printer Direct connect Parallel
USB
Network Jetdirect TCP/IP x x x
IPX/SPX x x x
Standard TCP/IP (HP) x x x
TCP/IP (MS) x x x
IPX/SPX (HP) x x x
1This column represents the following Microsoft Share configurations: Windows 2000, Windows XP, Windows Server 2003,
Windows Server 2008, or Windows Vista host with Windows 2000, Windows XP, Windows Server 2003, Windows Server
2008, or Windows Vista client.
28 Chapter 2 Windows software description ENWW
Table 2-3 EAC availability in Novell Netware environments
Method Connection type Novell
Netware 4.x Netware 5.x
Bindery queue NDS queue Bindery queue
USB
Network Jetdirect TCP/IP xxx
IPX/SPX
Standard TCP/IP (HP)
TCP/IP (MS
1
)
IPX/SPX (HP)
1Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service
for NetWare.
Update Now
If you have modified the configuration of the HP Color LaserJet Enterprise CP4020-CP4520 Series
product since installation, the driver can be automatically updated with the new configuration in
environments that support bidirectional communication. Use the Update Now feature to automatically
reflect the new configuration in the driver.
For example, if the product is installed and an optional paper-handling accessory is added later, use the
Update Now feature to query the product and update the settings to match the new product configuration.
The feature automatically updates the registry and changes the configuration information that appears
on the Device Settings tab.
NOTE: Depending on which settings were updated, the Update Now feature might change the
configuration information that displays on the print-driver tabs, instead of (or in addition to) changing the
information on the Device Settings tab.
NOTE: The Update Now feature is not supported in environments where shared Windows XP clients
are connected to Windows XP hosts.
To activate the Update Now feature, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product name.
3. Click Properties.
4. Click Device Settings.
5. If necessary, click Installable Options to expand it and show the options.
ENWW Driver configuration for Windows 29
6. In the Automatic Configuration drop-down menu, select Update Now.
7. Click OK to save the setting.
HP Driver Configuration
HP Driver Configuration is a software architecture and set of tools that permits HP printing-system
software to be customized and distributed in managed corporate printing environments. Using HP Driver
Configuration, information technology (IT) administrators in corporate and enterprise environments can
preconfigure the printing and device defaults for HP print drivers before installing the drivers in the
network environment.
HP Driver Configuration is most beneficial when configuring print drivers for multiple workstations or
print servers for print queues that share the same configuration. Two types of features can be configured:
●device settings
●printing-preferences settings
The driver is configured to match the product hardware so that access to all of the product accessories
through the driver is enabled correctly (for example, for duplexing units and additional input trays). Most
driver-feature settings can also be configured.
HP Driver Configuration configures the driver to match the accessories that are installed on the product,
or to match the settings that IT administrators make in the configuration (.CFG) file (for example, optional
trays, total amount of memory, job-storage settings, or mopier settings).
The configuration process consists of three basic steps:
●driver acquisition
●driver configuration
●driver installation and deployment
These steps can be accomplished in different ways, depending on the tool that is being used to define
the configuration.
The driver configuration process is supported through three distinct tools. All three are designed with
the same basic user-interface (UI) controls for interacting with the .CFG file, but are packaged differently,
either to support established product installation workflows or to leave the deployment and installation
of the driver entirely up to the user. The following tools support driver preconfiguration:
●HP Driver Configuration Utility. The HP Driver Configuration Utility is a small, standalone,
Windows-software program that the administrator can use to open the .CFG file that is associated
with a particular driver and make modifications that are applied when that driver is installed on the
target computer. It is intended for use in environments that have an established process for
deploying drivers. This is the preconfiguration tool of choice to support any Novell or HP Print Server
Appliance (PSA) and Point and Print environments. It is used in the way that any ordinary Windows
software program is used.
The HP Driver Configuration Utility is available at the following Web site:
www.hp.com/go/dcu
●The HP Web Jetadmin Driver Configuration Plugin. The HP Web Jetadmin provides a queue-
creation program that can be used to create printer queues on Windows 2000, Windows XP,
Windows Server 2003, or Windows Server 2008. The HP Web Jetadmin Driver Configuration
30 Chapter 2 Windows software description ENWW
Plugin adds a number of screens to the existing queue-creation workflow from which the drivers
that are being installed for the queues can be customized as part of the process. The plug-in is
limited to Internet Explorer browsers. Netscape Navigator is not supported.
HP Web Jetadmin v10.0 is supported by the following:
◦Windows XP (Professional only)
◦Windows Server 2003 (R2 only)
◦Windows Server 2008
◦Windows Vista (Business and Enterprise Editions)
The HP Web Jetadmin print management features are supported by the following:
◦Windows XP Professional (with Service Pack 2 or higher)
◦Windows Server 2003
●HP Driver Deployment Utility. The HP Driver Deployment Utility (HP DDU) was created to simplify
the deployment of print drivers onto a client computer. It is a simple utility that packages the print-
driver files, and the code needed to deploy them, into two files: an .EXE file and a .CAB file. These
files are run on the client computer to copy the print-driver files to the Windows driver store and,
for network packages, to install the product. This utility is supported on Windows XP, Windows
Server 2003, Windows Server 2008, and Windows Vista operating systems.
To gain access to the HP DDU, insert the software CD into the CD-ROM drive, and then navigate to the
Driver Deployment Utility folder.
For more information about the HP DDU, refer to HP Driver Deployment Utility on page 43
For detailed information about gaining access to and installing these tools, see the HP Driver
Configuration Support Guide at the following Web site and click on the Manuals link.
www.hp.com/go/dcu
Lockable features
The following driver features can be locked to prevent end-users from changing settings:
●Print on Both Sides (duplex). The options are True or False.
●Print in Grayscale. The options are Disable or Enabled.
●Media Type. The options include all the paper types that the HP Color LaserJet Enterprise CP4020-
CP4520 Series product supports.
●Paper Source. The options are Printer Auto Select, Manual Feed (Tray 1), Tray 1, Tray 2. Tray
3 is standard on the HP Color LaserJet CP4525xh product model, and an option on the other HP
Color LaserJet Enterprise CP4020-CP4520 Series models.
●Job retention mode. The option is Off.
●Orientation
●Color Options
When a feature is locked, the selected default option is the only option that is available to users.
Generally, the feature is unavailable in the driver UI after it has been locked.
ENWW Driver configuration for Windows 31
Continuous export
The term "continuous export" refers to the ability of the print driver to copy the latest print-driver settings
back to the working copy of the preconfiguration file. Using this feature, the exported values can be
transferred when a compatible version of the print driver is used to upgrade the print driver. For instance,
if the orientation is set to Landscape for a driver originally installed in Windows XP, then the orientation
setting automatically remains Landscape when the operating system is upgraded to Windows Vista,
Windows Server 2003, or Windows Server 2008. The continuous export feature functions transparently
from the user's perspective and works only between print drivers of identical product models.
NOTE: Not all of the driver parameters can be exported; however, the exportable components are
always the same as the components that can be preconfigured.
The following table shows drivers and operating systems that support HP Driver Configuration.
Table 2-4 Operating systems that support HP Driver Preconfiguration
Driver Windows X
P
Windows
Server 2003
Windows
Server 2008
Windows
Vista
Windows 7 Mac OS X v10.4 and
later
Linux
HP PCL 6
Print Driver
Yes Yes Yes Yes Yes NA NA
HP PCL 5
Universal
Print Driver
Yes Yes Yes Yes Yes NA NA
HP PS
Universal
Print Driver
Yes Yes Yes Yes Yes NA NA
1NA: Not applicable; the driver is not supported in this operating system.
32 Chapter 2 Windows software description ENWW
HP Driver Diagnostic Printer Check Tool
The HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use to
determine whether you are using the correct and most current Windows print driver for the HP Color
LaserJet Enterprise CP4020-CP4520 Series product. Two methods are available to gain access to the
HP Driver Diagnostic Printer Check Tool:
1. Open an Internet browser.
2. Go to the following Web site:
www.hp.com/go/drivercheck
Or, use this alternative method.
1. Open an Internet browser.
2. Go to the HP Business Support Center (BSC) at the following Web site:
www.hp.com/go/bsc
3. Click the self-help resources link on the left navigation bar.
4. Click automatic driver checker to run the HP Driver Diagnostic Printer Check Tool.
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the
computer appear in a list. When you select the HP product that you would like to check, the HP Driver
Diagnostic Printer Check Tool gathers information about your product, drivers, and system setup in
order to diagnose the software driver configuration and check the print driver. The tool then verifies
whether you are using the latest driver, informs you if you are using an incorrect driver for the HP product,
and lets you know if an updated driver version is available for the product. If an updated driver is
available, you can download and install the latest driver version by clicking it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can
analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
ENWW HP Driver Diagnostic Printer Check Tool 33
Advanced color use
Color Access Control
The HP Color LaserJet Enterprise CP4020-CP4520 Series has the ability to monitor and control color
print-job use. For more information about color access control, go to the following Web site and look
under Learn More.
www.hp.com/go/cac
The following table shows various tools that can be used to control color-printing access.
Table 2-5 Color access control tools
Tool Description
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-browser-based utility that
provides an interface to the product that you can use to change product settings,
including color access control settings. No special software needs to be installed or
configured. It allows you to set color printing restrictions and view a log of color
printing use. The HP EWS is designed for one-to-one product configuration
monitoring and management.
For more information, see HP Embedded Web Server on page 35 .
HP Web Jetadmin The HP Web Jetadmin provides an interface to the product through a Web browser
on single network-administration servers. Use HP Web Jetadmin to manage
HP Jetdirect-connected products within an intranet.
For more information, see the following Web site:
www.hp.com/go/webjetadmin
Color usage job log The color usage job log shows color and monochrome print job statistics for a
product.
Product control panel Use the product control panel to restrict color use in network-connected products.
For more information, see the following procedure.
To restrict color-printing access to a network-connected HP Color LaserJet Enterprise CP4020-CP4520
Series from the product control panel, follow these steps:
1. Press the Home button to open the menus.
2. Press the up arrow or the down arrow to scroll to MANAGE SUPPLIES, and then press OK.
3. Press the up arrow or the down arrow to scroll to RESTRICT COLOR USE, and then press
OK.
4. Press the up arrow or the down arrow to scroll to one of the following options, and then click
OK:
●ENABLE COLOR. This is the default setting. Use of color-printing features is unrestricted.
●COLOR IF ALLOWED. Network administrators can use this setting to allow color-printing to
certain users and restrict it for other users. User privileges can be set using HP EWS. For
more information, see the EWS online help.
●DISABLE COLOR. This setting denies the use of color-printing features to all users.
34 Chapter 2 Windows software description ENWW
International Color Consortium profiles
HP provides cyan-magenta-yellow-black (CMYK) (HPCP4025C.ICC or HPCP4525C.ICC) and standard
red-green-blue (sRGB) (HPCP4025R.ICC or HPCP4525R.ICC) International Color Consortium (ICC)
custom profiles with the HP Color LaserJet Enterprise CP4020-CP4520 Series product. The CMYK
profile can only be used with a postscript driver; the sRGB profile can be used with any of the HP Color
LaserJet Enterprise CP4020-CP4520 Series print drivers. The profiles are available at the following HP
Web site:
www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software
The ICC profiles describe the way color is interpreted in the default CMYK and RGB modes. These
profiles can be used for color conversions in a color-managed workflow. The sRGB profile matches the
default RGB mode (sRGB), which is enabled with the Default (sRGB) color setting in either a PCL or
postscript driver. The product interprets CMYK data according to the Specifications for Web Offset
Publications (SWOP) simulation when Default CMYK+ is the selected CMYK Color setting in the
postscript driver, and a more accurate SWOP rendering can be produced by selecting the SWOP setting.
This standard defines how a particular set of CMYK ink colors should behave. Emulation for Dainippon
Press (DIC) and Euro-standard CMYK inks used in Asia and Europe are also available and can be
selected from the print driver.
PANTONE color profiles
Most software programs that support the use of PANTONE colors for graphic objects include the
PANTONE name in the postscript output along with the color values that are assigned to the object.
Select a software program that uses a PANTONE palette in a CMYK workspace, and print with the HP
PS Universal Print Driver in Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista,
or Windows 7.
When SWOP is selected as the CMYK Color setting, these CMYK values provide a good reproduction
of the PANTONE 4C spot-color simulations.
Vector graphics, such as company logos that are created in PANTONE Application Palettes, can be
imported into Microsoft Word, PowerPoint, or other Microsoft Office software programs. The color
program must create an encapsulated postscript (.eps) file of the image that will be imported. Use the
Insert file function to import the file into the Office document.
NOTE: Cutting and pasting from the clipboard does not work. These tasks do not preserve the
PANTONE name or the CMYK palette value.
HP Easy Printer Care
HP Easy Printer Care is a standalone software program that manages multiple products. As of the
publication of this document, the HP Easy Printer Care product is not supported with the HP Color
LaserJet CP4025 and HP Color LaserJet CP4525 Series printers.
HP Embedded Web Server
The product is equipped with an embedded Web server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the product. It is not loaded on a network server.
ENWW HP Easy Printer Care 35
The embedded Web server provides an interface to the product that anyone who has a network-
connected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on the computer.
Certain pages in the HP Embedded Web Server include online help.
To open the HP EWS, complete the following steps:
1. At a network-connected computer, open a Web browser.
2. In the browser address field, type the product IP address, and then press the Enter button.
If you do not know the product IP address, print a configuration page, which lists the IP address in
the IPv4 section.
a. Press the Home button to open the menus.
b. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK.
c. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION.
d. Press the OK button to print the configuration page.
3. To open the HP EWS online help, click the Help link in the upper righthand corner of the page.
Not all HP EWS pages are equipped with help.
HP Web Jetadmin
Use HP Web Jetadmin and a Web browser to manage HP Jetdirect-connected products within an
intranet. HP Web Jetadmin is a Web-based management tool and should be installed only on a single
network-administration server.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
go to the following Web site:
www.hp.com/go/webjetadmin
36 Chapter 2 Windows software description ENWW
Font support
The basic fonts listed here are included with Microsoft Windows software. The additional PS fonts are
available on the CD that came with the product.
Basic fonts
Microsoft Windows software includes these basic fonts, which can be used with any HP printing product:
●Arial
●Courier New Italic
●Times New Roman Italic
●Arial Italic
●Courier New Bold
●Times New Roman Bold
●Arial Bold
●Courier New Bold Italic
●Times New Roman Bold Italic
●Arial Bold Italic
●Symbol
●Wingdings
●Courier New
●Times New Roman
Default fonts
The following default fonts are installed through a Full Installation of the HP Color LaserJet Enterprise
CP4020-CP4520 Series printing-system software.
Table 2-6 Default fonts
Font name Font style File name
Albertus Extra Bold Regular ALBR85W.TTF
Albertus Medium Regular ALBR55W.TTF
Antique Olive Regular OLVR55W.TTF
Antique Olive Bold OLVR75W.TTF
Antique Olive Italic OLVR56W.TTF
CG Omega Regular CGOR45W.TTF
CG Omega Bold CGOR65W.TTF
CG Omega Bold Italic CGOR66W.TTF
ENWW Font support 37
Font name Font style File name
CG Omega Italic CGOR46W.TTF
CG Times Regular CGTR45W.TTF
CG Times Bold CGTR65W.TTF
CG Times Bold Italic CGTR66W.TTF
CG Times Italic CGTR46W.TTF
Clarendon Condensed Bold CLAR67W.TTF
Coronet Regular CORONET.TTF
CourierPS Regular CPSR45W.TTF
CourierPS Bold CPSR65W.TTF
CourierPS Bold Oblique CPSR66W.TTF
CourierPS Oblique CPSR46W.TTF
Garamond Antiqua GARR45W.TTF
Garamond Halbfett GARR65W.TTF
Garamond Kursiv GARR46W.TTF
Garamond Kursiv Halbfett GARR66W.TTF
Helvetica Regular HELR45W.TTF
Helvetica Bold HELR65W.TTF
Helvetica Bold Oblique HELR66W.TTF
Helvetica Narrow Regular HELR47W.TTF
Helvetica Narrow Bold HELR67W.TTF
Helvetica Narrow Bold Oblique HELR68W.TTF
Helvetica Narrow Oblique HELR48W.TTF
Helvetica Oblique HELR46W.TTF
ITC Avant Garde Gothic Book AVGR45W.TTF
ITC Avant Garde Gothic Book Oblique AVGR46W.TTF
ITC Avant Garde Gothic Demi Regular AVGR65W.TTF
ITC Avant Garde Gothic Demi Oblique AVGR66W.TTF
ITC Bookman Light Regular BOKR35W.TTF
ITC Bookman Light Italic BOKR36W.TTF
ITC Bookman Demi Regular BOKR75W.TTF
ITC Bookman Demi Italic BOKR76W.TTF
ITC Zapf Chancery Medium Italic CHANC___.TTF
ITC Zapf Dingbats Regular DINGS___.TTF
Letter Gothic Regular LETR45W.TTF
Table 2-6 Default fonts (continued)
38 Chapter 2 Windows software description ENWW
Font name Font style File name
Letter Gothic Bold LETR65W.TTF
Letter Gothic Italic LETR46W.TTF
Marigold Regular MARIGOLD.TTF
New Century Schoolbook Bold NCSR75W.TTF
New Century Schoolbook Bold Italic NCSR76W.TTF
New Century Schoolbook Italic NCSR56W.TTF
New Century Schoolbook Roman NCSR55W.TTF
Palatino Bold PALR65W.TTF
Palatino Bold Italic PALR66W.TTF
Palatino Italic PALR46W.TTF
Palatino Roman PALR45W.TTF
SymbolPS Regular SYMPS__.TTF
Times* Bold TIMR65W.TTF
Times Bold Italic TIMR66W.TTF
Times Italic TIMR46W.TTF
Times Roman TIMR45W.TTF
Univers Bold UNVR65W.TTF
Univers Bold Italic UNVR66W.TTF
Univers Condensed Bold UNVR67W.TTF
Univers Condensed Bold Italic UNVR68W.TTF
Univers Condensed Medium UNVR57W.TTF
Univers Condensed Medium Italic UNVR58W.TTF
Univers Medium UNVR55W.TTF
Univers Medium Italic UNVR56W.TTF
Ninety-two additional PS emulation fonts are also available on the CD.
Table 2-7 Additional PS emulation fonts
Font name Font style File name
Albertus MT Regular PS_12639.TTF
Albertus MT Italic PS_12640.TTF
Albertus MT Lt Regular PS_14530.TTF
Antique Olive CompactPS Regular PS_11120.TTF
Antique Olive Roman Regular PS_11119.TTF
Antique Olive Roman Bold PS_11118.TTF
Table 2-6 Default fonts (continued)
ENWW Font support 39
Font name Font style File name
Antique Olive Roman Italic PS_11846.TTF
Apple Chancery Italic PS_24516.TTF
Bodoni Poster Regular PS_12704.TTF
Bodoni PosterCompressed Regular PS_14508.TTF
BodoniPS Regular PS_12581.TTF
BodoniPS Bold PS_12585.TTF
BodoniPS Bold Italic PS_12586.TTF
BodoniPS Italic PS_12582.TTF
Candid Regular PS_24517.TTF
Chicago Regular PS_24518.TTF
Clarendon Light Regular PS_14513.TTF
ClarendonPS Regular PS_10269.TTF
ClarendonPS Bold PS_12968.TTF
Cooper Black Regular PS_10369.TTF
Cooper Black Italic PS_10370.TTF
Copperplate32bc Regular PS_14514.TTF
Copperplate33bc Regular PS_14515.TTF
CoronetPS Italic PS_10249.TTF
Eurostile Regular PS_10267.TTF
Eurostile Bold Regular PS_10268.TTF
Eurostile ExtendedTwo Bold PS_14512.TTF
Eurostile ExtendedTwo Regular PS_14511.TTF
Geneva Regular PS_24509.TTF
GillSans Regular PS_13872.TTF
GillSans Bold PS_13874.TTF
GillSans Bold Italic PS_13875.TTF
GillSans Condensed Regular PS_14053.TTF
GillSans Condensed Bold PS_14054.TTF
GillSans ExtraBold Regular PS_14051.TTF
GillSans Italic PS_13873.TTF
GillSans Light Italic PS_13871.TTF
GillSans Light Regular PS_13870.TTF
Goudy Bold PS_12544.TTF
Goudy Bold Italic PS_10695.TTF
Table 2-7 Additional PS emulation fonts (continued)
40 Chapter 2 Windows software description ENWW
Font name Font style File name
Goudy Regular PS_12542.TTF
Goudy ExtraBold Regular PS_12545.TTF
Goudy Italic PS_12543.TTF
Helvetica Condensed Regular PS_14526.TTF
Helvetica Condensed Bold PS_14528.TTF
Helvetica Condensed Bold Italic PS_14529.TTF
Helvetica Condensed Italic PS_14527.TTF
Hoefler Text Regular PS_24519.TTF
Hoefler Text Black Regular PS_24521.TTF
Hoefler Text Black Italic PS_24522.TTF
Hoefler Text Italic PS_24520.TTF
Hoefler Text Ornaments Regular PS_24523.TTF
Joanna MT Regular PS_14503.TTF
Joanna MT Bold PS_14505.TTF
Joanna MT Bold Italic PS_14506.TTF
Joanna MT Italic PS_14504.TTF
Letter Gothic Italic PS_13778.TTF
Letter GothicPS Regular PS_13777.TTF
Letter GothicPS Bold PS_13779.TTF
Letter GothicPS Bold Italic PS_13780.TTF
Lubalin Graph Regular PS_12675.TTF
Lubalin Graph Bold PS_12677.TTF
Lubalin Graph Bold Italic PS_12625.TTF
Lubalin Graph Italic PS_12623.TTF
MarigoldPS Regular PS_94073.TTF
Mona Lisa Recut Regular PS_14525.TTF
Monaco Regular PS_24524.TTF
New York Regular PS_24510.TTF
Optima Regular PS_12506.TTF
Optima Bold PS_12510.TTF
Optima Bold Italic PS_12511.TTF
Optima Italic PS_12507.TTF
Oxford Italic PS_14072.TTF
StempelGaramond Roman Italic PS_11546.TTF
Table 2-7 Additional PS emulation fonts (continued)
ENWW Font support 41
Font name Font style File name
StempelGaramond Roman Regular PS_11545.TTF
StempelGaramond Roman Bold PS_11547.TTF
StempelGaramond Roman Bold Italic PS_11548.TTF
Taffy Regular PS_14507.TTF
Univers 45 Light Regular PS_13501.TTF
Univers 45 Light Bold PS_14023.TTF
Univers 45 Light Bold Italic PS_14024.TTF
Univers 45 Light Italic PS_13502.TTF
Univers 47 CondensedLight Bold PS_14030.TTF
Univers 47 CondensedLight Bold Italic PS_14040.TTF
Univers 55 Regular PS_14021.TTF
Univers 55 Italic PS_14022.TTF
Univers 57 Condensed Regular PS_14029.TTF
Univers 57 Condensed Italic PS_14039.TTF
Univers ExtendedPS Bold PS_13548.TTF
Univers ExtendedPS Regular PS_13547.TTF
Univers ExtendedPS Bold Italic PS_14481.TTF
Univers ExtendedPS Italic PS_14480.TTF
Table 2-7 Additional PS emulation fonts (continued)
42 Chapter 2 Windows software description ENWW
HP Driver Deployment Utility
The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto
a client computer. It is a simple utility that packages the printer-driver files, and the code needed to
deploy them, into 2 files: an .EXE file and a .CAB file. These files are run on the client computer to copy
the printer-driver files to the Windows driver store, and for network packages, to install the product.
The HP DDU works with print drivers that can be installed by an .INF file. It is designed to work with
print drivers that have their files contained in one directory structure. Because this utility is generic, it
does not detect how specific print drivers are packaged. It packages all files in the directory (and
subdirectories) where the print driver .INF file is found. The print driver must be expanded so that the
HP DDU can process the .INF file. If you download an .EXE file with the print-driver files, you need to
run it first to unpack all of the files. Then, run the HP DDU to package it for deployment on the client
system.
HP DDU can be used to pre-configure a print driver for deployment. When the package is run on the
client computer, the new configuration file is used to configure the print driver after it is installed. This
does not break WHQL certification.
If the print driver was WHQL certified, and the print-driver files are organized within one directory
structure, then HP DDU will not break WHQL certification. HP DDU packages all of the files found in the
printer-driver directory structure without modifying them. If printer-driver pre-configuration is done, the
new configuration file is used to configure the print driver after it is installed. This does not break WHQL
certification.
NOTE: If you need the ability to configure unique settings for printer-driver deployment, the Universal
Print Driver installer may be a better choice as an install tool. The Universal Print Driver installer allows
the configuration of settings from the command line.
The HP DDU can be used with the Universal Print Driver installer, but the Universal Print Driver
command line will not be accessible. The HP DDU is designed to package and stage/install print drivers.
Print-driver specific features, like those found in the Universal Print Driver installer, are specific to the
Universal Print Driver installer and not supported by the HP DDU.
The HP DDU installer could be used with the Universal Print Drivers to deploy a direct connect driver
in traditional mode or a network install in traditional mode.
NOTE: Administrative rights are necessary on the client system where the install is being performed.
For a direct connect, administrative rights are only required to run the .EXE package. The user can then
connect the product without administrative rights. For a network connection, the .EXE package will copy
files to the driver store, create the port, install the print driver and create the printer object.
Supported operating systems
●Microsoft Windows XP
●Microsoft Windows XP 64-Bit Edition
●Microsoft Windows Server 2003
●Microsoft Windows Server 2003 64-Bit Edition
●Microsoft Windows Server 2008
●Microsoft Windows Server 2008 64-Bit Edition
●Microsoft Windows Vista
ENWW HP Driver Deployment Utility 43
●Microsoft Windows Vista (64-bit)
●Microsoft Windows 7
Install and run the HP DDU
Install the HP DDU
Copy the files to the administrative computer. If using the self-extracting .EXE file, just copy it to the
administrative computer, then double click – it will expand the files into the proper directory structure.
DDU does not require an installation program. All of the files are contained in the “Driver Deployment
Utility” directory. DDU does not require any registry entries.
Run the HP DDU
1. Create the printer-driver package to deploy by opening the HP DDU application. This can be done
by double clicking HPDDU.EXE, which is found in the Driver Deployment Utility root directory. This
utility packages the print driver and the code needed to stage/install the print driver into an .EXE
file and a .CAB file. An informational .XML file is also created and can be used to identify the
package selections.
2. Run the new printer-driver package (created in step 1) on the client computer. It can be copied to
the client computer and run by double clicking, or it can be run from a server by pointing to it and
double clicking. The package can also be run in a batch file.
For a direct connect package, the HP DDU will silently copy the printer-driver files into the Windows
driver store and exit. Prior to exiting, an optional dialog can be shown to prompt the user to connect their
product after the files are copied. Upon completion of the package executable, when the user connects
the product to the computer, the operating system will install the product using Plug and Play software.
NOTE: If the product is never connected to the computer, the product will not be installed.
For a network package, the HP DDU will silently copy the printer-driver files into the Windows driver
store, and then install the product using the network information entered by the administrator.
Use the HP DDU
The HP DDU user interface is divided into the following sections:
●Package Source describes the package type and printer-driver location that you want to create.
●Package Target identifies the name and location of the installation package.
●Create Package initiates the package creation process.
44 Chapter 2 Windows software description ENWW
Figure 2-2 Package Source
Driver Directory—Use the Select Driver button to enter the directory where the print driver resides by
browsing or typing it in. You should only have one printer-driver package in this directory because this
utility will package all the files found in this directory (and sub directories) into the executable file. If you
have downloaded a compressed printer-driver package, you must expand it before using this utility.
In some cases, you may have multiple print-driver .INF files in the directory (sometimes one is for color
and another for mono products). In this case, an additional dialog will allow you to select which print
driver to package.
You will also get a warning if the directory is large. This is to help prevent packaging more than one print
driver. You can choose to continue or not at this point.
Once the printer-driver directory is selected, and one print driver has been found, the printer-driver
information is displayed below the directory selection box.
For print drivers that support preconfiguration, the check box below will be enabled. Selecting this will
run a configuration dialog after clicking the Create Package.
ENWW HP Driver Deployment Utility 45
Install Type—Silently preload the driver is the option to select for users that will be using a direct
connection, like a USB cable. A future Plug and Play event will be necessary to install the print driver,
but all the files will be installed in the Windows driver store by this package for future use.
By default the executable file runs silently. If you would like to prompt the end user to connect the product
at the end of the install, select the Show a prompt to connect the printer checkbox.
For products using a network connection, select the Silently create the network port and install
driver option. The Network Settings button will become enabled, and you should click on it to enter
the required network settings.
NOTE: If you do not select the print driver first, an error dialog box appears. You must select the print
driver first so that the product name can be derived from the printer-driver name.
Figure 2-3 Network Settings
You must identify the network product by one of the following methods. This utility does not communicate
with the product to determine if the settings are valid, but it does perform syntax checking. The
46 Chapter 2 Windows software description ENWW
administrator is responsible for identifying the product using either the correct IP address, the Hardware
address, or the Hostname.
●IP Address — enter the IPv4 or IPv6 address of the product.
●Hardware Address — enter the hardware address of the product.
●Hostname — enter the hostname of the product.
The following network settings are additional. You may accept the default values pre-entered or change
any of them.
●Port Name: This is the network port name that will be created. If the name already exists, a number
will be appended to make it unique.
●Printer Name: This is the product name that will appear in the printers’ folder. If the name already
exists, a number will be appended to make it unique.
●Set this printer as default:
◦Yes - will make this product the default when printing from other applications.
◦No - will retain the current default, unless this is the only product installed.
●Share this printer: Yes - will allow others to use this product.
●Share Name: Share name for the product. Only enabled if ‘Share this printer’ is Yes. If the name
already exists, a number will be appended to make it unique.
To exit the Network Settings dialog without saving, use the Windows close button in the upper corner.
Package Target
Use the Save as button to enter the name and location for the output package by browsing or typing it
in. The utility will create the package in the temp directory and then move it to the final location.
Create Package
Click the Create Package button when you have entered all the above information. This button will be
disabled until you have entered the required information. Once it is clicked, the Cancel button and
Progress bar will be enabled.
To stop the package creation, click the Cancel button.
The executable file runs silently, unless a user prompt is requested for a direct-connect product. If an
error is encountered during execution, an error dialog will appear. To suppress the error dialog, select
the Suppress all end user error messages check box.
If you selected the Pre-configure this driver checkbox, the print driver configuration dialog will open
when you click the Create Package button. Once you have configured the print driver, select OK to
save the new configuration settings and continue creating the package. Clicking Cancel will cancel the
entire package creation process.
ENWW HP Driver Deployment Utility 47
Figure 2-4 HP DDU Driver Configuration settings
HP DDU Frequently Asked Questions
How do I use the HP DDU to deploy a direct connect driver with preconfiguration?
If you load multiple PDLs for one product, the operating system will determine which one satisfies the
Plug and Play event. The operating system will create one printer object for that PDL.
1. Run HPDDU.EXE to start the package creation.
2. From Package Source section:
a. Select the print driver to package by browsing to the .INF file in the directory.
b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that
support preconfiguration.
c. Select the Silently preload the driver install type.
d. Select the Show a prompt to connect the printer checkbox if you want to prompt the user
after the files are copied.
3. From Package Target section:
Select the output name and location. Three files will be written here: an .EXE file, a .CAB file, and
an .XML file with information about the package.
48 Chapter 2 Windows software description ENWW
4. From Create Package section:
a. If you want to suppress any error messages, select the Suppress all end user error
messages checkbox.
b. Click the Create Package button
5. Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE
file because it will be copying files into the Windows driver store. Now the printer-driver files are on
the system, and any user can connect the product to trigger the Plug and Play event.
NOTE: The printer object is not created until the product is connected.
NOTE: If you deploy multiple direct connect print drivers, with preconfiguration, and they all use a pre-
config file with the same name, the first one connected will be the only one configured properly. This
might happen if you deploy the PCL6 and PCL5 print drivers for the same product. The reason is that
the config file is copied to the \3 directory awaiting the product being connected. Each deployment will
just copy over the same config file since they all use the same name. Once the product is connected,
this config file gets consumed and deleted. Future Plug and Play events will not have the config file
available.
How do I use the HP DDU to deploy a network product with preconfiguration?
NOTE: Before running the HP DDU, you must download the driver you want to package, expand the
driver, and place the driver in its own directory on the computer where the HP DDU will run.
1. Run HPDDU.EXE to create the package.
2. From Package Source section:
a. Select the print driver to package by browsing to the .INF file in the directory.
b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that
support preconfiguration.
c. Select the Silently create network port and install driver install type.
d. Click the Network Settings button to enter the network settings.
3. From Network Settings dialog:
a. From the Required Settings section, enter at least one way of identifying the product (IP
address, Hardware address, or Hostname).
b. Make any changes to the Additional Settings section (port name, product name, default
printer, sharing and share name). You can leave the default settings if you don’t need to make
changes.
4. From Package Target section:
Select the output name and location. Three files will be written here: an .EXE file, a .CAB file and
an .XML file with information about the package.
ENWW HP Driver Deployment Utility 49
5. From Create Package section:
a. If you want to suppress any error messages, select the Suppress all end user error
messages checkbox.
b. Click the Create Package button.
c. The configuration dialog will open and allow you to set configuration details for this print driver.
After accepting the configuration changes, the package will be created.
6. Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE
file because it will be copying files into the Windows driver store. A port and printer object will be
created with the information provided above.
Common Problems
I get a warning when I select the print driver.
If there are too many files in the driver directory, or the directory is really large, a warning appears so
that the user doesn’t accidentally package up something they didn’t intend to (like the root directory).
Some print drivers are really large, and you can choose to ignore this warning and continue.
To minimize package size, each print driver should be in it’s own directory. This is usually the default
behavior when you expand a print driver.
I get an error when I try to open the “Network Settings” dialog.
You need to first select a print driver before opening the “Network Settings” dialog. This populates the
product name field based on the printer-driver name.
The Create Package button is not enabled.
This button will not be enabled until you have:
1. Selected the print driver.
2. If network connect – filled out one of the required network settings.
3. Selected the Save as name and directory.
How do I exit the HP DDU?
Use the Windows close button in the upper corner.
The Network Settings dialog keeps displaying an error, and I just want out.
If you do not want to save settings, or change your mind and don’t want a network install, you need to
close the network settings dialog with the Windows close button in the upper corner. Using the OK
button, will try to validate the settings, and that is what is causing an error.
What if the user connects the printer before the HP DDU package is run?
If the user connects the product, but then cancels the Plug and Play event before it finishes, this creates
an incomplete Plug and Play event. After copying the printer-driver files to the Windows driver store, the
HP DDU code will cleanup incomplete Plug and Play events for products supported by this print driver.
Then it will refresh the bus, causing the operating system to Plug and Play the product (installing the
print driver and creating the printer object.)
How do I uninstall HP DDU?
50 Chapter 2 Windows software description ENWW
Delete all the files in the root HP DDU directory.
NOTE: No registry changes have been made with this utility.
ENWW HP Driver Deployment Utility 51
52 Chapter 2 Windows software description ENWW
3 Install Windows software and utilities
Introduction
The HP Color LaserJet Enterprise CP4020-CP4520 Series product comes with software and installers
for Microsoft Windows and Apple, Inc., Macintosh systems. Linux and UNIX systems are supported,
and software is available on the Web.
This chapter provides procedures for installing and removing the HP Color LaserJet Enterprise CP4020-
CP4520 Series printing-system software for Windows operating systems. The chapter provides
information about these topics:
●Supported operating systems for Windows
●General Microsoft Windows installation instructions
●Detailed Microsoft Windows installation instructions
●Uninstall instructions
NOTE: If the computer is running a 64-bit Windows operating system, you must install the
corresponding 64-bit print driver. For instructions, see Install the print driver using the Microsoft Add
Printer Wizard on page 56.
ENWW Introduction 53
Supported operating systems for Windows
Windows operating systems provide full-featured support for the HP Color LaserJet Enterprise CP4020-
CP4520 Series product. Operating systems that are not described here provide varying levels of
functionality.
Windows XP is used to denote Windows XP Home Edition, Windows XP Professional, and Windows
XP Media Edition unless noted otherwise. Windows Vista is used to denote Windows Vista Home Basic,
Windows Vista Home Premium, Windows Vista Business, and Windows Vista Ultimate unless noted
otherwise.
The following operating systems support the HP Color LaserJet Enterprise CP4020-CP4520 Series
product:
●Windows XP (32-bit and 64-bit)
●Windows Server 2003 (32-bit and 64-bit)
●Windows Server 2008 (32-bit and 64-bit)
●Windows Vista (32-bit and 64-bit)
●Windows 7 (32-bit and 64-bit)
In any of the supported operating systems, you must have administrator privileges to install the HP Color
LaserJet Enterprise CP4020-CP4520 Series printing-system software.
For more information about the HP Color LaserJet Enterprise CP4020-CP4520 Series product, go to
the following Web site:
www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4525
System requirements
The system requirements for installing and using the HP Color LaserJet Enterprise CP4020-CP4520
Series printing-system software for Windows and Macintosh are as follows:
●Same system requirements for running the supported Windows operating system (OS)
●Latest operating system updates installed through Windows Update
●500 MB of available hard-disk space
●Mac OS X v10.4, v10.5, and later with 150 MB of free hard-disk space
●CD drive, DVD drive, or Internet connection
●Dedicated universal serial bus (USB 1.1 or 2.0) connectivity port or network connection
54 Chapter 3 Install Windows software and utilities ENWW
Print driver support in other operating systems
The HP Color LaserJet Enterprise CP4020-CP4520 Series product is also supported in the following
operating environments:
●Mac OS X v10.4 or later. For more information, go to the following Web site:
www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software
●Linux. For more information, go to the following Web sites:
www.hp.com/go/linuxprinting and www.hplip.net
●UNIX. For more information, go to the following Web site:
www.hp.com/go/jetdirectunix_software
●UNIX model scripts. Available only on the Web at the following Web site:
www.hp.com/go/unixmodelscripts.
●Citrix Presentation Server 4.0 and 4.5
●Citrix XenApp Server 5.0
●Windows 2003 and 2008 Terminal Services
●Novell NetWare v6.5 SP7
●Novell iPrint Client for Windows v5.12
●Novell iManager v2.7
●SAP printing. For more information, go to the following Web sites:
www.hp.com/go/sap/print and www.hp.com/go/sap/drivers
ENWW Supported operating systems for Windows 55
General Microsoft Windows installation instructions
These are instructions for installing the print drivers on various Windows operating systems.
Installation is similar for the Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista,
and Windows 7 operating systems.
If the HP Color LaserJet Enterprise CP4020-CP4520 Series product is connected through a file or print
server, the printing-system software must first be installed on the server before being installed on any
client systems. If the HP LaserJet printing-system software is not first installed on the server, then
bidirectional communication and some driver autoconfiguration methods are not available to the client
systems.
Microsoft Windows installation for direct connections
The printing-system software should be installed before the product is connected to the computer
through the USB connection and turned on. During the installation process, the software prompts you
to connect the product.
Install from the printing-system CD
Follow these instructions to install the printing system from the CD that came with the product.
1. Quit all software programs.
2. Insert the CD in the CD-ROM drive.
NOTE: If the CD does not start automatically, click Start, click Run, and then browse to and
double-click the SETUP.EXE file in the root directory of the CD.
NOTE: In Windows Vista, you will be prompted to elevate the permissions to administrator in
order to complete the installation process.
3. Click Install Now, and then follow the onscreen prompts.
Install the print driver using the Microsoft Add Printer Wizard
NOTE: You can return to the previous screen by clicking the < Back button, or exit the Add Printer
Wizard by clicking the Cancel button.
Select one of the following three options to install The print driver using the Microsoft Add Printer Wizard:
●Use an existing port for a direct connection: The product is connected to the computer using a
USB cable or is connected via the network without using a print server and the printer port already
exists.
●Create a new TCP/IP port for a direct connection: The product is connected via the network
without using a print server and the printer port does not exist.
●Print server connection: The product is connected via the network using a print server.
56 Chapter 3 Install Windows software and utilities ENWW
Use an existing port for a direct connection
Perform the following when the product is connected to the computer using a USB cable or when printing
via the network without using a print server:
1. On the Start menu, click the Settings option, and then
Windows XP Home: Click the Printers and Other Hardware Devices option.
-or-
Windows XP Professional, Windows Server 2003, and Windows 2008: Click the Printers and
Faxes option.
-or-
Windows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option.
2. Click the Add a printer option. The Add Printer Wizard opens.
3. Click the Next button on the Add Printer Wizard welcome dialog box.
4. If the product is connected to the computer using a USB cable or is connected via the network
without using a print server, select the Local printer attached to this computer option, and then
click the Next > button.
NOTE: If you select the Automatically detect an install my Plug and Play printer check box
prior to clicking the Next > button, the computer will automatically install the print driver.
NOTE: If the product is connected via the network using a print server, select the A network
printer, or a printer attached to another computer option (Point and Print installation), and then
click the Next > button. For detailed installation instructions, see Print sever connection
on page 66.
Figure 3-1 Add Printer Wizard — Local or Network Printer screen
ENWW General Microsoft Windows installation instructions 57
5. If the product is connected to the computer using a USB cable or is connected via the network
without using a print server and the printer port already exists, select the Use the following port
option, select the product name, print path, or IP address of the product from the Use the following
port drop-down list, and then click the Next > button.
NOTE: If the printer port does not appear in the Use the following port drop-down list, see
Create a new TCP/IP port for a direct connection on page 63. If the product is connected via the
network using a print server, see Print sever connection on page 66.
Figure 3-2 Add Printer Wizard — Select a Printer Port screen
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6. (Optional) Click the Windows Update button to display a list of drivers that can be downloaded
from the Microsoft Windows Update Web site.
If the appropriate model of HP Color LaserJet Enterprise CP4020-CP4520 Series is already listed,
select it and click the Next > button. If the product is not listed, click the Have Disk button to continue
to the Install From Disk screen.
Figure 3-3 Add Printer Wizard — Install Printer Software screen
7. If the correct path to the CD-ROM drive is listed in the Copy manufacturer's files from text box,
click the OK button. If not, click the Browse button to continue to the Locate File screen.
Figure 3-4 Add Printer Wizard — Install from Disk screen
8. Navigate to your CD-ROM drive, and then select the .INF file for your product.
9. Click the OK button to continue to the Install Printer Software screen.
ENWW General Microsoft Windows installation instructions 59
10. Select the appropriate model of HP Color LaserJet Enterprise CP4020-CP4520 Series from the
list and click the Next > button to continue to the Name Your Printer screen.
Figure 3-5 Add Printer Wizard — Install Printer Software, screen 2
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11. You can either type a name for the product in the Printer name text box or use the default name
provided.
Select the Yes option to use this printer as the default printer or select the No option to keep the
existing product as the default printer.
Click the Next > button to continue to the Printer Sharing screen.
Figure 3-6 Add Printer Wizard — Name Your Printer screen
ENWW General Microsoft Windows installation instructions 61
12. Select either the Do not share this printer option, or select the Share name: option and type
share name, and then click the Next > button to continue to the Print Test Page screen.
NOTE: For more information, see Point and Print installation for Windows on page 76.
Figure 3-7 Add Printer Wizard — Printer Sharing screen
62 Chapter 3 Install Windows software and utilities ENWW
13. Select the Yes option if you want to print a test page after the software is installed. Select the No
option if you do not want to print a test page after the software is installed.
Click the Next > button to continue to the Completing the Add Printer Wizard screen.
Figure 3-8 Add Printer Wizard — Print Test Page screen
14. Review the installation details, and then click the Finish button to complete the Add Printer Wizard.
Create a new TCP/IP port for a direct connection
Perform the following when the product is connected via the network without using a print server and a
printer port does not exist:
1. On the Start menu, click the Settings option, and then
Windows XP Home: Click the Printers and Other Hardware Devices option.
-or-
Windows XP Professional, Windows Server 2003, and Windows Server 2008: Click the
Printers and Faxes option.
-or-
Windows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option.
2. Click the Add a printer option on the Printer Tasks pane.
3. Click the Next button on the Add Printer Wizard welcome dialog box.
ENWW General Microsoft Windows installation instructions 63
4. If the product is connected to the computer using a USB cable, or is connected via the network
without using a print server, select the Local printer attached to this computer option, and then
click the Next > button.
NOTE: If you select the Automatically detect and install my Plug and Play printer check box
prior to clicking the Next > button, the computer will automatically install the print driver.
NOTE: If the product is connected via the network using a print server, select the A network
printer, or a printer attached to another computer option (Point and Print installation), and then
click the Next > button. For detailed installation instructions, see Print sever connection
on page 66.
Figure 3-9 Local or Network Printer screen
5. If the printer port does not appear in the Use the following port drop-down list, select the Create
a new port option.
●If the HP Standard TCP/IP Port option appears in the Type of port drop-down list, select this
option, and then click the Next button. The Welcome to the Add Standard TCP/IP Printer
Port Wizard dialog box appears.
●If the HP Standard TCP/IP Port option does not appear in the Type of port drop-down list,
select the Standard TCP/IP Port option from the Type of port drop-down list, and then click
the Next button. The Welcome to the Add Standard TCP/IP Printer Port Wizard dialog box
appears.
NOTE: The HP Standard TCP/IP Port option provides additional network functionality and is the
recommended printer port for HP products.
NOTE: If the printer port already appears in the Use the following port drop-down list, see Use
an existing port for a direct connection on page 57. If the product is connected via the network
using a print server, see Print sever connection on page 66.
64 Chapter 3 Install Windows software and utilities ENWW
Figure 3-10 Select a Printer Port screen
6. Click the Next > button.
Figure 3-11 Add Standard TCP/IP Printer Port screen
ENWW General Microsoft Windows installation instructions 65
7. Type the product's IP address or host name in the Printer Name or IP Address text box, and then
click the Next button.
NOTE: The default port name is the name that you typed in the Printer Name or IP Address
text box. You can change this name by typing a new name in the Port Name text box.
NOTE: The Always print to this device, even if its IP address changes check box is only
available if you select the HP Standard TCP/IP Port option from the Select a Printer Port dialog
box. This feature allows the computer to communicate with the product using the MAC address of
the network card rather than the IP address.
Figure 3-12 Add Port screen
8. Review the installation details, and then click the Finish button to complete the Add Printer Wizard.
Print sever connection
Perform the following when the product is connected via the network using a print server:
1. On the Start menu, click the Settings option, and then
Windows XP Home: Click the Printers and Other Hardware Devices option.
-or-
Windows XP Professional, Windows Server 2003, and Windows Server 2008: Click the
Printers and Faxes option.
-or-
Windows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option.
2. Click the Add a printer option. The Add Printer Wizard opens.
3. Click the Next button on the Add Printer Wizard welcome dialog box.
66 Chapter 3 Install Windows software and utilities ENWW
4. If the product is connected via the network using a print server, select the A network printer, or
a printer attached to another computer option, and then click the Next > button.
NOTE: If the product is connected to the computer using a USB cable, or is connected via the
network without using a print server, select the Local printer attached to this computer option,
and then click the Next > button. You can also select the Automatically detect and install my
Plug and Play printer check box prior to clicking the Next > button to have the computer
automatically install the print driver. For detailed installation instructions, see either Use an existing
port for a direct connection on page 57 or see Create a new TCP/IP port for a direct connection
on page 63.
Figure 3-13 Add Printer Wizard — Local or Network Printer screen
ENWW General Microsoft Windows installation instructions 67
5. Select either the Find a printer in the directory option, the Connect to this printer (or to browse
for a printer, select this option and click Next) option, or the Connect to a printer on the
Internet or on a home or office network option, and then click the Next > button.
Figure 3-14 Add Printer Wizard — Specify A Printer screen
If you select the Find a printer in the directory option and then click the Next > button, you will
continue to the Find Printers dialog box.
If you select the Connect to this printer (or to browse for a printer, select this option and click
Next) option and then click the Next > button, you will continue to the Browse for Printer dialog
box.
If you select the Connect to a printer on the Internet or on a home or office network option
and then click the Next > button, you will continue to the Completing the Add Printer Wizard
dialog box.
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Select one of the following options:
a. (Find a printer in the directory option only)
Specify search attributes to find your product on the network, and then click the Find Now
button to search the specified location for your product. Once the search has completed, select
the product, and then click the OK button to continue to the Default Printer dialog box.
Figure 3-15 Add Printer Wizard — Find Printers screen
Select either the Yes option to use this printer as the default printer, or select the No option
to keep the existing product as the default printer, and then click the Next > button to continue
to the Completing the Add Printer Wizard dialog box.
Figure 3-16 Add Printer Wizard — Default Printer screen
ENWW General Microsoft Windows installation instructions 69
b. (Connect to this printer (or to browse for a printer, select this option and click Next)
option only)
Specify the print path for the product and then click the Next > button. The computer will
search the network for shared products. Select the product from the list and then click the
Next > button to continue to the Completing the Add Printer Wizard dialog box.
Figure 3-17 Add Printer Wizard — Browse for Printer screen
c. (Connect to a printer on the Internet or on a home or office network option only)
Type the URL for the product, and then click the Next > button. Follow the onscreen
instructions to connect to the product, and then you will continue to the Completing the Add
Printer Wizard dialog box.
6. Review the installation details, and then click the Finish button to complete the Add Printer Wizard.
Microsoft Windows installation for computers on a network
Install the driver from a network location or from downloaded files
Follow these instructions if you are installing the printing-system files from a network location or from
downloaded files. You might need to see your network administrator for the location of the printing-
system software file.
1. Browse to the location of the SETUP.EXE file.
2. Double-click the SETUP.EXE file.
3. Click Install and continue to follow the instructions until the product is installed. For detailed
installation instructions, see Detailed Microsoft Windows installation instructions on page 78.
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Install the driver using downloaded files and the HP Driver Installation Utility (HPDIU)
Follow these instructions if you downloaded the driver from the Web that is compatible with the HPDIU
installation. This driver uses the HPDIU to install the driver on network computers.
1. Close all programs.
2. Browse to the location of the SETUP.EXE file.
3. Double-click the SETUP.EXE file.
4. Read the license agreement, and then click the Accept button to continue to the Device
Connection screen.
Figure 3-18 Software Installation — License Agreement screen
ENWW General Microsoft Windows installation instructions 71
5. Select an option for how the device will be connected to the computer.
Figure 3-19 Software Installation — Device Connection screen
If the device is connected to the product using a USB cable, select the Connected directly to the
computer option and then click the Install button. Once the software is installed, you will continue
to the Driver Installation Complete screen.
If the device's networking settings are known, select the Connected via the network option, enter
either the Host Name, IP Address, or the Hardware Address, and then click the Install button. Once
the software is installed, you will continue to the Driver Installation Complete screen.
If the product's network settings are not known, click the Help me find my device on the
network button. You will continue to the Devices Found screen once the computer has finished
searching the network for HP Color LaserJet Enterprise CP4020-CP4520 Series products.
NOTE: To find the product network settings, follow these directions to print a configuration page
from the product control panel.
Print a configuration page
a. Press the Home button to open the menus.
b. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK.
c. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION.
d. Press OK to print the configuration page.
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6. A list of HP Color LaserJet Enterprise CP4020-CP4520 Series products is displayed. Select the
product you want to install and click the OK button to continue to the Device Connection screen.
Figure 3-20 Device Connection — Devices Found screen
ENWW General Microsoft Windows installation instructions 73
7. The network settings (Host Name, IP Address, and Hardware Address) for the product are
displayed. Click the Install button. Once the software is installed, you will continue to the Driver
Installation Complete screen.
Figure 3-21 Software Installation — Device Connection screen 2
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8. If you selected the Connected directly to the computer installation method, the following screen
will appear at the conclusion of the software installation:
Figure 3-22 Software Installation — Driver Installation Complete screen 1
ENWW General Microsoft Windows installation instructions 75
9. If you selected the Connected via the network installation method, the following screen will
appear at the conclusion of the software installation:
Figure 3-23 Software Installation — Driver Installation Complete screen 2
Point and Print installation for Windows
The following information helps you install a print driver by using the Microsoft Point and Print function
when you cannot see the product on the network.
Point and Print is a Microsoft term that describes a two-step driver installation process:
1. Install a shared driver on a network print server.
2. "Point" to the print server from a network client so that the client can use the print driver.
Hewlett-Packard provides drivers that are compatible with the Point and Print feature, but this is a
function of the Microsoft operating systems, not of HP print drivers. Windows XP, Windows Server 2003,
Windows Server 2008, Windows Vista, and Windows 7 drivers from HP are supported only on Intel x86
processor types.
In a homogenous operating system environment (clients and servers running the same operating
system), the same print-driver version that is vended from the server to the clients in a Point and Print
environment also runs and controls the print queue configuration on the server.
However, in a mixed operating system environment (servers and clients running different operating
systems), conflicts can occur when client computers run a version of the print driver that is different from
the one on the print server.
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In an effort to increase operating system stability, Microsoft determined that in Windows 2000 and all
future operating systems, print drivers would run as user-mode processes. User-mode drivers run in a
protected part of the operating system, as do all of the normal end-user processes and software
programs. A user-mode print driver that functions incorrectly can terminate (or “crash”) only the process
in which it is running—not the whole operating system. Because access to critical system resources is
restricted, overall operating system stability is increased.
ENWW General Microsoft Windows installation instructions 77
Detailed Microsoft Windows installation instructions
The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order
and appearance of dialog boxes can vary among operating systems.
Perform the recommended print driver installation using the HP Driver
Installation Utility (HPDIU)
The recommended installation (Install Now) installs the PCL 6 print driver, screen fonts, and user guide.
For information about how to perform an advanced (customized) installation, see Performing an
advanced print driver installation using the HP Driver Installation Utility (HPDIU) on page 87.
A series of dialog boxes appear during installation of the HP Color LaserJet Enterprise CP4020-CP4520
Series printing-system software in Windows environments.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the HP Color
LaserJet Enterprise CP4020-CP4520 Series printing-system software installation by clicking the
Cancel button.
1. Close all programs.
2. Insert the HP Color LaserJet CP4525 printing system software CD into the CD-ROM drive. The
software installer detects the language of the operating system, and then displays the main menu
of the CD Browser program in the same language.
If the installer program has not started after 30 seconds, complete these steps:
a. On the Start menu, click the Run option.
b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive).
c. Click the OK button.
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3. Click the Install Now button to begin the installation process.
Figure 3-24 Software Installation — Initial screen
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4. After reading the license agreement, click the Accept button to continue to the Device Connection
screen.
Figure 3-25 Software Installation — License Agreement screen
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5. Select an option based on how the product will be connected to the computer.
Figure 3-26 Software Installation — Device Connection screen
●Connected directly to the computer: Select this option and then click the Install button if
the product will be connected to the computer using a USB cable. Once the software is
installed, the Driver Installation Complete screen appears.
NOTE: If you choose this option, the printer should not be connected to the computer until
prompted during the installation process.
-or-
●Connected via the network: Select this option if the product will be connected to the
computer using a network cable.
◦If the product's networking settings are known, you can enter either the Host Name, IP
Address, or the Hardware Address, and then click the Install button. Once the software
is installed, the Driver Installation Complete screen appears.
◦If the product's network settings are not known, click the Help me find my device on
the network button. A Discovery in Progress window appears. After the computer
searches the network, the Devices Found screen appears.
ENWW Detailed Microsoft Windows installation instructions 81
6. A list of products is displayed. Select the product you want to install and then click the OK button
to continue to the Device Connection screen.
Figure 3-27 Software Installation — Devices Found screen
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7. The network settings (Host Name, IP Address, and Hardware Address) for the product are
displayed. Click the Install button. Once the software is installed, you will continue to the Driver
Installation Complete screen.
Figure 3-28 Software Installation — Device Connection screen 2
ENWW Detailed Microsoft Windows installation instructions 83
8. Depending on the installation method, one of the following dialog boxes appears at the conclusion
of the software installation:
●If you selected the Connected directly to the computer installation method, the following
screen appears once the software is installed. Click the Finish button to complete the
installation.
Figure 3-29 Software Installation — Driver Installation Complete screen 1
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●If you selected the Connected via the network installation method, the following screen
appears once the software is installed. You can make this your default product by selecting
the Set as default check box, send a test page to the product by selecting the Print a test
page check box, or gain access to the print driver by selecting the View or change
properties check box.
Click the Finish button to complete the installation.
Figure 3-30 Software Installation — Driver Installation Complete screen 2
When you are finished with the installation, the Additional Options screen appears.
ENWW Detailed Microsoft Windows installation instructions 85
Figure 3-31 Additional Options
Use the options available on this screen to install HP Update and marketing resources software, check
online for product-specific merchandise, and register your product using Web Registration.
Use the Back, Next, Finish, and Cancel buttons
The following buttons appear on various dialog boxes during the installation process.
●Back. Click this button to return to the previous dialog box.
●Next. After you select any options on a given screen, click this button to proceed to the next step
in the installation sequence.
●Finish. Click this button to complete the installation process and proceed to the Additional
Options screen.
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●Cancel. Click this button to exit the installer without installing the product. When you click
Cancel, the Installation Cancelled dialog box opens, stating that the installation was cancelled.
Figure 3-32 Installation Cancelled dialog box
Click Finish to close the installer.
Performing an advanced print driver installation using the HP Driver
Installation Utility (HPDIU)
The advanced installation enables you to select the print drivers and software that you want to install.
A series of dialog boxes appear during installation of the HP Color LaserJet Enterprise CP4020-CP4520
Series printing-system software in Windows environments.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the HP Color
LaserJet Enterprise CP4020-CP4520 Series printing-system software installation by clicking the
Cancel button.
1. Close all programs.
2. Insert the HP Color LaserJet CP4525 printing system software CD into the CD-ROM drive. The
software installer detects the language of the operating system, and then displays the main menu
of the CD Browser program in the same language.
If the installer program has not started after 30 seconds, complete these steps:
a. On the Start menu, click the Run option.
b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive).
ENWW Detailed Microsoft Windows installation instructions 87
c. Click the OK button.
This screen appears when the HP Color LaserJet Enterprise CP4020-CP4520 Series
software CD is inserted into the CD-ROM drive.
Figure 3-33 Software Installation — Initial screen
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3. Click the Advanced Install Options button to view the Advanced Install Options screen.
Figure 3-34 Software Installation — Advanced Installation Options screen
4. Click the button for the print driver that you want to install. This starts the installation process or
takes you to the Web where you can download and install your preferred driver.
ENWW Detailed Microsoft Windows installation instructions 89
5. After reading the license agreement, click the Accept button to continue to the Device
Connection screen.
Figure 3-35 Software Installation — License Agreement screen
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6. Select an option based on how the product will be connected to the computer.
Figure 3-36 Software Installation — Device Connection screen
●Connected directly to the computer: Select this option and then click the Install button if
the product will be connected to the computer using a USB cable. Once the software is
installed, the Driver Installation Complete screen appears.
NOTE: If you choose this option, the printer should not be connected to the computer until
prompted during the installation process.
-or-
●Connected via the network: Select this option if the product will be connected to the
computer using a network cable.
◦If the product's networking settings are known, you can enter either the Host Name, IP
Address, or the Hardware Address, and then click the Install button. Once the software
is installed, the Driver Installation Complete screen appears.
◦If the product's network settings are not known, click the Help me find my device on
the network button. A Discovery in Progress window appears. After the computer
searches the network, the Devices Found screen appears.
ENWW Detailed Microsoft Windows installation instructions 91
7. A list of products is displayed. Select the product you want to install and then click the OK button
to continue to the Device Connection screen.
Figure 3-37 Software Installation — Devices Found
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8. The network settings (Host Name, IP Address, and Hardware Address) for the product are
displayed. Click the Install button. Once the software is installed, you will continue to the Driver
Installation Complete screen.
Figure 3-38 Software Installation — Device Connection screen 2
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9. Depending on the installation method, one of the following dialog boxes appears at the conclusion
of the software installation:
●If you selected the Connected directly to the computer installation method, the following
screen appears once the software is installed. Click the Finish button to complete the
installation.
Figure 3-39 Software Installation — Driver Installation Complete screen
●If you selected the Connected via the network installation method, the following screen
appears once the software is installed. You can make this your default product by selecting
the Set as default check box, send a test page to the product by selecting the Print a test
page check box, or gaining access to the print driver by selecting the View or change
properties check box.
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Click the Finish button to complete the installation.
Figure 3-40 Software Installation — Driver Installation Complete screen 2
When the installation is complete, the Additional Options screen appears.
You can click on any of the Additional Options buttons, return to the Home screen, or exit the
HPDIU.
ENWW Detailed Microsoft Windows installation instructions 95
Figure 3-41 Software Installation — Additional Options screen
Use the options available on this screen to install HP Update and marketing resources software,
check online for product-specific merchandise, and register your product using Web
Registration.
Set a default printer
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, and then click
Hardware and Sound. Under the Printers section, click Change default printer.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Control
Panel, and then click Printers and Faxes (Windows XP Professional) or Printers and other
hardware devices (Windows XP Home).
2. Right-click the product that you want to set as the default printer.
3. Click Set As Default. A check mark appears next to the product set as the default.
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Uninstall instructions
Use these instructions to uninstall the product using the Windows Add or Remove Programs feature.
NOTE: You must have Administrator privileges to uninstall the product using Add or Remove
Programs.
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, and then click Add
or Remove Programs.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Control
Panel, and then double-click Add or Remove Programs.
2. Click the entry for the HP Color LaserJet Enterprise CP4020-CP4520 Series product, and then
click Remove. The following screen appears.
Figure 3-42 Uninstall
Select the uninstall option that you want to perform, and then click OK to initiate the uninstall
process.
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4 HP PCL 6 print driver and HP PS
Universal Print Driver for Windows
Introduction
This chapter describes the features of the HP Color LaserJet Enterprise CP4020-CP4520 Series PCL
6 Print Driver for, Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows
Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit).
You can control print jobs from several places:
●the product control panel
●the software program print dialog box
●the driver user interface
Generally, for features that are duplicated in more than one location (for instance, you can select the
paper input tray from any of them), settings that are established in the software program take precedence
over print-driver settings. Print-driver settings, in turn, override product control-panel settings.
When you install the printing-system software in Windows, the HP PCL 6 Print Driver is installed by
default through the installer. The HP PS Universal Print Driver and the HP PCL 5 Universal Print Driver
can be installed by downloading the software from the Web.
Topics:
●Change printer-driver settings for Windows
●Access print drivers
●Help system
●Advanced tab features
●Printing Shortcuts tab features
●Paper/Quality tab features
●Effects tab features
●Finishing tab features
●Job Storage tab features
●Color tab features
●Services tab features
ENWW Introduction 99
●Device Settings tab features
●About tab features
Change printer-driver settings for Windows
Change the settings for all print jobs until the software program is closed
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
The steps can vary; this procedure is most common.
Change the default settings for all print jobs
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu
view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu
view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and
Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Printing Preferences.
Change the product configuration settings
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu
view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu
view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and
Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
Access print drivers
Depending on the operating system on which you are installing the print drivers, you can gain access
to the print drivers and different print-driver interfaces in several ways.
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To gain access to the print-driver settings from within most software programs, follow these steps:
1. Click File.
2. Click Print.
3. Click Properties.
The appearance and names of the driver tabs can vary, depending on the operating system. These
driver settings apply only while that software program is open.
You can control the drivers directly from the Printers folder. Here you have access to two sets of driver
tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on the
Printing Preferences driver tabs control the driver default settings for each user's profile. Installable
options can be configured in Properties driver tabs.
Printing Preferences driver tabs
The Printing Preferences driver tabs change the default settings that are used across all software
programs. To gain access to these tabs, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product icon.
3. Click Printing Preferences.
The following Printing Preferences print-driver tabs are available:
●Advanced
●Printing Shortcuts
●Paper/Quality
●Effects
●Finishing
●Job Storage
●Color
●Services
ENWW Access print drivers 101
Properties driver tabs
This set of tabs controls the driver behavior and driver connections. To gain access to the Properties
tabs, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product icon.
3. Click Properties.
The following Properties print-driver tabs are available:
●General
●Sharing
●Ports
●Advanced
●Color Management
●Security
●Device Settings
●About
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Help system
The HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing and
configuration options.
“What's this?” Help
Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 support
What's this? Help. You can gain access to What's this? Help messages in any of the following ways:
●Right-click a feature or control. A pop-up Help window appears.
●Click the ? button in the upper-right corner of the frame, next to the X, to change the cursor to an
arrow with a question mark. When you use this special cursor to select a control, the pop-up Help
window for that feature appears.
●Click a feature or control, and then press the F1 key. The Help window for the currently selected
control appears.
Incompatible Print Settings messages
Incompatible Print Settings (constraint) messages are unsolicited messages that appear in response
to specific print-driver selections. These messages alert you to selections that are illogical or impossible
given the product capabilities or the current settings of other controls.
NOTE: Constraint messages are limited, and the underlying software architecture might accept some
settings that are illogical or impossible for the product to perform. Sending a job with incompatible
settings can lead to unexpected results. If print jobs do not print as expected, check the product
documentation for the product capabilities.
In supported Windows operating environments, some technically invalid print-driver configurations result
in warning messages. Duplexing, for example, is not possible when the Transparency paper type is
selected. The following figure shows an Incompatible Print Settings message.
Figure 4-1 An Incompatible Print Settings message
To resolve the conflicting settings, click Restore my previous settings., and then click OK. The driver
resets the conflicting control back to its previous state.
If you want to keep the conflicting setting, click Keep this setting, and I will change it later., and then
click OK.
ENWW Help system 103
NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the
driver is closed, then the same dialog appears again when a print job is sent to the product.
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Advanced tab features
NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about how
to access these tabs, see Printing Preferences driver tabs on page 101,
Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls
that are not commonly used, as well as to control features such as collating and copies in the driver
(although most current software programs support these features in the print dialog box or through the
page settings in the software program). The following figure shows the Advanced tab.
Figure 4-2 The default appearance of the Advanced tab
The Advanced tab contains the following controls:
●Paper/Output
●Graphic
●Document Options
Paper/Output
The Paper/Output setting contains the Copy Count setting.
ENWW Advanced tab features 105
Copy Count
Copy Count specifies the number of copies to print. This driver setting is useful for software programs
that do not provide a copy count. If a copy count is available in the software program, set the copy count
in the software program.
The number of copies that you request appears in the Copy Count option. You can select the number
by typing in the text box or by using the up and down arrows to the right of the text box. Valid entries
are numbers from 1 to 9999. The copies value will not advance from the maximum number (9999) to 1
when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is
used. When you click another group box or leave the Advanced tab, invalid entries into the text box
(such as non-numerical input, numbers less than 1, or numbers greater than the maximum allowed) are
changed to the last valid value that appeared in the text box. The default number of copies is 1.
Because you can set the number of copies that you want from some software programs, conflicts
between the software program you are using and the driver can arise. In most cases, the software
program and the driver communicate, so that the number of copies set in one location (such as the
program) will appear in the other (such as the driver). For some programs, this communication does not
take place, and the copies values are treated independently. For these programs, setting 10 copies in
the program and then setting 10 copies in the driver will result in 100 copies (10 x 10) being printed. It
is recommended that you set the number of copies in the program, whenever possible.
When the Copy Count option is set to more than 1, the Collated check box becomes available. Select
this check box when you want the product to collate the printed copies. Most current software programs
support the collating feature in the print dialog box or through the page settings in the software program.
Graphic
The Graphic setting contains the following controls:
●Image Color Management settings
●True Type Font settings
Image Color Management
This control lists the available Image Color Management (ICM) options used for printing color graphics.
ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before
printing so that the color of images on the screen more closely match the color of those images when
they are printed.
NOTE: The ICM control is typically set to ICM Disabled.
True Type Font
Use Substitute with Device Font (the default setting) to print documents that contain TrueType fonts
by using equivalent printer fonts. This permits faster printing; however, you might lose special characters
that the equivalent printer font does not support. Select Download as Softfont to download TrueType
fonts for printing instead of using printer fonts.
Document Options
The Document Options setting contains the following controls:
●Advanced Printing Features
●Print Optimizations
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●Printer Features
●Layout Options
Advanced Printing Features
When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and
Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available,
depending on your product.
Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a request
to print (initiated by an application) and the return of control to the application by the operating system.
For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If
compatibility problems occur, you can disable the feature. However, some advanced printing features
might still appear in the print driver, even though they have been disabled. If you select an advanced
printing feature in the print driver that has been disabled on the Advanced tab, the feature is
automatically re-enabled.
Print Optimizations
The default setting for Print Optimizations is Enabled. When this feature is enabled and your document
contains overlapping text and graphics, the text that is placed on top of a graphic might not print correctly.
If the printed output is not correct, you can disable this feature. When this feature is disabled, print
optimization-features, such as substituting device fonts for TrueType fonts and scanning for horizontal
and vertical rules, are turned off.
Printer Features
The Printer Features setting contains the following controls:
●Print All Text as Black
The feature is Disabled by default. When Enabled is selected, the driver prints all text as black
regardless of the original document text color. Color text is printed as black, except for white text,
which remains white. (White text is a reliable method of printing reverse typeface against a dark
background.) This setting does not affect graphic images on the page, nor does it affect any text
that is part of a graphic.
●Send True Type as Bitmap
Send True Type as Bitmap provides an alternative for software programs that have trouble using
TrueType fonts for special graphic aspects such as shading, rotation, or slanting. The setting is
Disabled (off) by default. The TrueType fonts are converted to bitmap soft fonts before
downloading. The Enabled setting causes the driver to send TrueType fonts to the product as
outlines, which retains the standard format (outline) of the fonts.
●Raster Compression
ENWW Advanced tab features 107
Use the Raster Compression feature to select the graphics-compression method:
◦Automatic. The software determines the best compression method to use.
◦Best Quality. This option forces the software to use a lossless compression method.
(Lossless means that no data is lost during compression.)
◦Maximum Compression. Where applicable, this option requires the software to always use
a lossy compression method (some data is lost).
●Alternative Letterhead Mode
When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a
tray, whether you are printing on one or both sides of the sheet. Load the paper as you would for
printing on both sides. If the product tray has an icon that indicates whether to load paper either
face-up or face-down, load the paper in opposite orientation of that shown.
When this option is selected, you must use one of the following options in the Paper type setting:
◦Letterhead
◦Preprinted
NOTE: Because Alternative Letterhead Mode is available only if the product is equipped with
an automatic duplexing unit, the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n
models do not support this option.
Layout Options
The Layout Options setting contains the Page Order setting.
Page Order specifies the order in which the pages of your document are printed. Front to Back prints
the document so that page 1 prints first. Back to Front prints the document so that page 1 prints last.
NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical
pages. Accordingly, if you set Pages per Sheet (on the Finishing tab) to be greater than one, the
ordering of logical pages on a physical sheet of paper does not change.
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Printing Shortcuts tab features
●Use defined printing shortcuts
●Create a custom printing shortcut
NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. For information
about how to access these tabs, see Printing Preferences driver tabs on page 101,
Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use.
The following figure shows the Printing Shortcuts tab.
Figure 4-3 Printing Shortcuts tab
The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 Print Driver beginning with the
HP Color LaserJet CM4730 MFP. In previous drivers, the Print Task Quick Sets appeared in most of
the driver tabs, and was used to capture commonly used driver settings. Like Quick Sets, the Printing
Shortcuts tab saves commonly used driver settings under a shortcut name.
●Use defined printing shortcuts
●Create a custom printing shortcut
ENWW Printing Shortcuts tab features 109
Use defined printing shortcuts
The Printing Shortcuts tab contains the following pre-defined shortcuts:
●Factory Defaults
●General Everyday Printing
●Eco-print (Two-sided Printing)
●Two-sided (Duplex) Printing
●Cardstock Heavy
●Glossy/Presentation
Factory Defaults
When Factory Defaults is selected, the customizable options are grayed out, locking in those default
options.
The Factory Defaults are as follows:
●Paper type: Unspecified
●Paper sizes: Letter (This setting changes according to country/region.)
●Paper source: Automatically select
●Orientation: Portrait
●Print on both sides: No
●Pages per sheet: 1 page per sheet
General Everyday Printing
When General Everyday Printing is selected, the following controls are available:
●Paper type:
●Paper sizes:
●Paper source:
●Orientation:
●Print on both sides:
●Pages per sheet:
When options other than the defaults are selected, the Save as... and Reset buttons become active.
Click Save as... to create a custom printing shortcut.
Click Reset to change customized settings back to the default settings.
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Paper type
The following options are available:
●Unspecified (default)
●Plain
●HP LaserJet 90g
●HP Color Laser Matte 105g
●HP Premium Choice Matte 120g
●HP Color Laser Brochure Matte 160g
●HP Cover Matte 200g
●HP Matte Photo 200g
●HP Premium Presentation Matte 120g
●HP Presentation Soft Gloss 120g
●HP Professional Soft Gloss 120g
●HP Presentation Glossy 130g
●HP Professional Laser Glossy 130g
●HP Color Laser Brochure Glossy 160g
●HP Color Laser Photo Glossy 220g
●Light 60-74g
●Intermediate 85-95g
●Mid-Weight 96-110g
●Heavy 111-130g
●Extra Heavy 131-175g
●Cardstock 176-220g
●Card Glossy 176-220g
●Mid-Weight Glossy 96-110g
●Heavy Glossy 111-130g
●Color Laser Transparency
●Labels
●Letterhead
●Envelope
●Preprinted
ENWW Printing Shortcuts tab features 111
●Prepunched
●Colored
●Bond
●Recycled
●Rough
●HP Tough Paper
●Opaque Film
Paper sizes
The following options are available:
●A4/Letter (default)
●Legal
●Executive
●Statement
●8.5x13
●4x6
●5x7
●5x8
●A4
●A5
●A6
●RA4
●B5 (JIS)
●B6 (JIS)
●10x15cm
●16k 195x270mm
●16k 184x260mm
●16k 197x273mm
●Japanese Postcard
●Double Japan Postcard Rotated
●Envelope #9
●Envelope #10
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●Envelope Monarch
●Envelope B5
●Envelope C5
●Envelope C6
●Envelope DL
Paper source
The following options are available:
●Automatically Select (default)
●Printer auto select
●Manual Feed in Tray 1
●Tray 1
●Tray 2
●Tray 3 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise
CP4020-CP4520 Series models).
●Tray 4 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise
CP4020-CP4520 Series models).
●Tray 5 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise
CP4020-CP4520 Series models).
Orientation
The following options are available:
●Portrait (default)
●Landscape
Print on both sides
NOTE: Because the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n models do not
include a duplexing unit, the Print on both sides option is available, but duplexing is a manual
process.
The following options are available:
●No (default)
●Yes, Flip Over
●Yes, Flip Up
ENWW Printing Shortcuts tab features 113
Pages per sheet
The following options are available:
●1 page per sheet (default)
●2 pages per sheet
●4 pages per sheet
●6 pages per sheet
●9 pages per sheet
●16 pages per sheet
Eco-print (Two-sided Printing)
●Paper sizes: Letter/A4
●Paper source: Automatically Select
●Pages per sheet: 1 page per sheet
●Print on both sides: Yes, flip over
●Paper type: Unspecified
●Orientation: Portrait
Two-sided (Duplex) Printing
NOTE: Because the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n models do not
include a duplexing unit, the Two-sided (Duplex) Printing option is available, but duplexing is a manual
process.
When Two-sided (Duplex) Printing is selected, the following options are selected.
●Paper type: Unspecified
●Paper sizes: Letter (This setting changes according to country/region.)
●Paper source: Automatically Select
●Orientation: Portrait
●Print on both sides: Yes, flip over
●Pages per sheet: 1 page per sheet
Cardstock Heavy
●HP Cover Matte 200g
●Paper sizes: Letter (This setting changes according to country/region.)
●Paper source: Automatically Select
●Orientation: Portrait
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●Print on both sides: Yes, flip over
●Color options: Color
Glossy/Presentation
●Paper type: Unspecified
●Paper sizes: Letter (This setting changes according to country/region.)
●Paper source: Automatically Select
●Orientation: Portrait
●Print on both sides: Yes, flip over
●Color theme: (unavailable, appears dimmed)
Create a custom printing shortcut
1. Select General Everyday Printing as a base.
2. Select the appropriate print settings on the Printing Shortcuts tab or use the settings on any of
the Printing Preferences tabs.
3. On the Printing Shortcuts tab, click Save As.... The Printing Shortcuts dialog box appears.
Figure 4-4 Printing Shortcuts dialog box
4. Type a name for the custom printing shortcut, and then click OK. The custom printing shortcut
appears in the Printing Shortcuts list.
5. To delete a custom printing shortcut, click the custom shortcut, then click the Delete button.
ENWW Printing Shortcuts tab features 115
Paper/Quality tab features
NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information about
how to access these tabs, see Printing Preferences driver tabs on page 101,
Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify
different paper selections for the front cover, first page, other pages, last page, and back cover of the
document. The following figure shows the Paper/Quality tab.
Figure 4-5 Paper/Quality tab
The Paper/Quality tab contains the following control sets:
●Paper Options
●Document preview image
●Print Quality
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Paper Options
The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the
pages of the document. The following figure shows the Paper Options group box and the selections
that are available by default.
Figure 4-6 Paper Options group box
The settings in the Paper Options group box are described in the following order:
●Paper sizes
●Custom Paper Size
●Paper source
●Paper type
●Special pages
Paper sizes
The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes.
When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a
gloved hand. Click the dimensions label to toggle between English and metric units.
Because paper-size settings in most software programs override driver settings, it is generally best to
use the driver to set paper size only when you are printing from software programs that do not include
a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not
require different paper sizes.
ENWW Paper/Quality tab features 117
NOTE: Certain software programs can override the size command and specify different paper sizes
within a single document.
When you change the print-driver setting to a paper size that is not currently loaded in the product, a
control-panel message appears that prompts you to load the paper size or select another tray.
For information about paper sizes, see Media attributes and commands on page 219 .
When the Settings under the Special Pages section have been changed, the Paper sizes, Paper
source, and Paper type menus change also, offering a variety of options. For more information, see
Special pages on page 122.
Custom Paper Size
The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab. The
following figure shows the initial appearance of the Custom Paper Size dialog box.
Figure 4-7 Custom Paper Size dialog box
NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports custom paper
sizes up to 14 inches in length. To use this paper size, set the custom paper size to match the custom
paper size that you are using, up to 14 inches in length.
Name
Use the Name text box to type a new name for a custom paper size. When you change the name to
something other than Custom, the Save and OK buttons become active.
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The name that appears in the Name text box depends on the following conditions:
●If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality
tab, then the Name text box shows the name of the selected custom paper size.
●If a standard paper size has been selected on the Paper/Quality tab, then the Name text box
shows the default name of Custom .
●If a new name has been typed into the Name text box for the purpose of saving a new size or
renaming an existing size, then that new name will remain in the text box until the new size is saved
or the dialog box is closed.
If you type a new name into the Name text box, but then do not click Save, you can change the width
and height values without losing the name. However, if you close the dialog box without clicking Save,
any unsaved name or size values are lost without warning.
Paper size
The width and height values can be changed by typing numeric strings into the edit boxes in the Paper
Size group box.
Any entry that is greater than the maximum limits of the width and height control is rounded down to the
maximum valid entry, while any entry that is smaller than the minimum limits of the width and height
control is rounded up to the minimum valid entry.
If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest
whole millimeter. The custom paper-size range maximum is the limit rounded down to the nearest whole
millimeter. Any non-numerical entry reverts to the minimum value. Width and height entries are validated
when the focus has changed.
The resolution of each control is 1 millimeter or 1/10 of an inch, depending on the current measurement
units.
Units
To change measurement units, click one of the options in the Units group box (either Inches or
Millimeters).
Custom width and height control limits
The minimum paper size for the HP Color LaserJet Enterprise CP4020-CP4520 Series product is 76 x
127 mm (3 x 5 in) and the maximum is 215.90 x 355.60 mm (8.50 x 14.00 in). The following table
summarizes paper size limits for each paper-handling device.
Table 4-1 PCL 6 custom paper sizes
Tray Dimensions Minimum Maximum
Tray 1 (100-sheet
multipurpose)
Width 76 mm (3 in) 216 mm (8.5 in)
Length 127 mm (5 in) 356 mm (14.0 in)
Tray 2 (250-sheet) Width 148.0 mm (5.83 in) 216 mm (8.5 in)
Length 210.0 mm (8.27 in) 356 mm (14.0 in)
Tray 3 (500-sheet) Width 148 mm (5.38 in) 216 mm (8.5 in)
Length 210 mm (8.27 in) 356 mm (14.0 in)
ENWW Paper/Quality tab features 119
Tray Dimensions Minimum Maximum
Tray 4 (500-sheet) Width 148 mm (5.38 in) 216 mm (8.5 in)
Length 210 mm (8.27 in) 356 mm (14.0 in)
Tray 5 (500-sheet) Width 148 mm (5.38 in) 216 mm (8.5 in)
Length 210 mm (8.27 in) 356 mm (14.0 in)
Paper source
The Paper source setting specifies the source tray to use for printing a document. The list of source
trays depends on the product accessories that are installed. Any optional source trays that are installed
through the Device Settings tab also appear here.
The Paper source drop-down menu can contain the following options, depending on what has been
installed on the product:
●Automatically select
●Printer Auto Select
●Manual Feed in Tray 1
●Tray 1 (100-sheet multipurpose tray)
●Tray 2 (250-sheet tray)
●Tray 3 (500-sheet paper tray,HP Color LaserJet CP4525xh only; optional on all other HP Color
LaserJet Enterprise CP4020-CP4520 Series models)
●Tray 4 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise
CP4020-CP4520 Series models).
●Tray 5 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise
CP4020-CP4520 Series models).
The default setting is Automatically Select. When this setting is selected, the HP Color LaserJet
Enterprise CP4020-CP4520 Series uses the source tray that supports the paper size that you have
selected. If you select a source tray other than Automatically select, make sure that the correct paper
size is loaded in the source tray. For information about paper sources, see Media attributes and
commands on page 219 .
Paper type
The Paper type drop-down menu shows the first few paper types that the HP Color LaserJet Enterprise
CP4020-CP4520 Series supports and an entry for More. Clicking More opens the Type Is dialog box.
Click the + next to Type Is and its subcategories to view all of the paper types that the product supports,
listed in the following categories.
●Everyday <96g
◦Unspecified
◦Plain
◦Light 60-74g
Table 4-1 PCL 6 custom paper sizes (continued)
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◦Bond
◦Recycled
●Presentation 96-130g
◦HP Color Laser Matte 105g
◦HP Premium Choice Matte 120g
◦HP Presentation Soft Gloss 120g
◦HP Professional Soft Gloss 120g
◦HP Presentation Glossy 130g
◦HP Professional Laser Glossy 130g
◦Mid-Weight 96-110g
◦Heavy 111-130g
◦Mid-Weight Glossy 96-110g
◦Heavy Glossy 111-130g
●Brochure 131-175g
◦HP Color Laser Brochure Matte 160g
◦HP Color Laser Brochure Glossy 160g
◦Extra Heavy 131-175g
●Photo/Cover 176-220g
◦HP Cover Matte 200g
◦HP Matte Photo 200g
◦Cardstock 176-220g
◦Card Glossy 176-220g
◦HP Color Laser Photo Glossy 220g
●Other
◦Color Laser Transparency
◦Labels
◦Letterhead
◦Envelope
◦Preprinted
◦Prepunched
◦Colored
ENWW Paper/Quality tab features 121
◦Rough
◦HP Tough Paper
◦Opaque Film
The default setting is Unspecified.
No mechanism exists for manually adding custom paper types through the driver. Use HP Web Jetadmin
to add custom paper types. Custom types can be added only by using bidirectional communication, so
they must already exist in the product when the bidirectional query occurs. If bidirectional communication
is enabled, then an updated list of paper types is returned. If bidirectional communication is not enabled,
then the driver looks for custom paper types that have been saved from a previous bidirectional
communication query, and uses those. Otherwise, no custom paper types are available through the
driver.
NOTE: To download a current version of HP Web Jetamin and for the latest list of supported host
systems, go to the following Web site:
www.hp.com/go/webjetadmin
If you select a setting other than the default, make sure that the correct paper type is loaded in the tray
that you selected in the Paper source setting. For more information about paper types, see Media
attributes and commands on page 219 .
When you change the print-driver setting to a paper type that is not currently loaded in the product, a
control-panel message appears that prompts you to load the paper type or select another tray.
Special pages
To specify special pages to be used, click the Settings button under Special Pages.
Covers
To use specific cover settings, click Covers in the Special Pages group box.
Use the Covers options to include a blank or preprinted cover on a document, or to include a front/back
cover from a source tray that is different from the one used for the remainder of the document.
The following are the Covers options:
●Add a blank or preprinted cover: Select which cover is customized: Front, Back, or Both.
●Paper source: The Paper source setting specifies the source tray to use for adding a front and/
or back cover to the document. The list of source trays depends on the accessories that are
installed. Any optional trays that are installed through the Device Settings tab also appear here.
●Paper type: The Paper type setting specifies the paper size to use for front and/or back covers.
Changes made to the Paper type setting here override any previous Paper type settings using
the same paper source.
NOTE: The same size of paper will be used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until you
close the software program.
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Print pages on different paper
Use the Print pages on different paper options to select an alternative paper type or source for the
first, last, or other pages of a document.
The following figure shows the Print pages on different paper settings and options.
Figure 4-8 Print pages on different paper
The following are the Print pages on different paper options:
●Pages in document. Select which pages are customized: the First page, the Last page, or specify
a page range with the Pages option.
●Paper source: The Paper source setting specifies the source tray to use for printing a document.
The list of source trays depends on the accessories that are installed. Any optional trays that are
installed through the Device Settings tab also appear here.
●Paper type: The Paper type drop-down menu shows all of the paper types that the HP Color
LaserJet Enterprise CP4020-CP4520 Series supports.
NOTE: The same type of paper is used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until you
close the software program.
Insert blank or preprinted pages
Use the Insert blank or preprinted pages options to designate where to insert preprinted pages or
blank pages into a document.
ENWW Paper/Quality tab features 123
The following figure shows the Print pages on different paper settings and options.
Figure 4-9 Insert blank or preprinted pages
The following are the Insert blank or preprinted pages options:
●Blank or preprinted sheet before page(s): Specify where in the document you want to insert
blank or preprinted pages by designating the page numbers or page ranges that the blank or
preprinted pages will precede. For example, to insert a blank or preprinted page on page four,
specify 5 in the Blank or preprinted sheet before page(s): option.
●Paper source: The Paper source setting specifies the source tray to use for printing a document.
The list of source trays depends on the accessories that are installed. Any optional trays that are
installed through the Device Settings tab also appear here.
●Paper type: The Paper type drop-down menu shows all of the paper types that the HP Color
LaserJet Enterprise CP4020-CP4520 Series supports.
Chapter separator pages
Use the Chapter separator pages options to designate where the first page of a chapter appears in
the document.
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The following figure shows the Chapter separator pages settings and options.
Figure 4-10 Chapter separator pages
The following are the Chapter separator pages options:
●Chapters begin on pages: Specify where in the document the chapters begin by designating a
page number for each chapter.
●Start each chapter: Select Facing next page to make each chapter begin on the left side of the
document. Select Facing previous page to make each chapter begin on the right side of the
document.
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences driver
tabs:
●Printing Shortcuts
●Paper/Quality
●Effects
●Finishing
●Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an arrow
to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
ENWW Paper/Quality tab features 125
Print Quality
The Print Quality group box contains the following controls:
●Print Quality drop-down menu
Print Quality drop-down menu
Use this control to select print quality. ImageREt settings precisely control colors by combining up to 4
colors and varying the amount of toner in a given area to create many smooth colors, sharp images,
and crisp text.
The Print Quality drop-down menu contains the following resolution options.
●ImageREt 3600. This setting is selected by default.
●1200 x 1200. This setting may improve the rendering of fine lines and text.
NOTE: The Gloss Level control is not operational on this product.
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Effects tab features
NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how to
access these tabs, see Printing Preferences driver tabs on page 101,
Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure
shows the Effects tab.
Figure 4-11 Effects tab
The Effects tab contains the following controls:
●Resizing Options
●Document preview image
●Watermarks
Resizing Options
The Resizing Options group box consists of the following controls:
●Actual Size (default)
●Print Document On
ENWW Effects tab features 127
●Scale to Fit
●% of Actual Size
Actual Size
Actual Size is the default setting. It prints the document without changing the document size.
Print Document On
Click the Print Document On option to format the document for one paper size and then print the
document on a different paper size, with or without scaling the image to fit the new paper size.
The Print Document On control is disabled by either of the following conditions:
●The % of Actual Size value is not 100.
●The Pages per Sheet value (on the Finishing tab) is not 1.
When Print Document On is selected, the drop-down menu shows the paper sizes on which you can
print. The list contains all of the standard paper sizes that the selected paper source supports and any
custom sizes that you have created. When Print Document On is selected, Scale to Fit is automatically
selected. Clear this check box if you do not want your document reduced or enlarged to fit on the selected
paper.
Scale to Fit
The Scale to Fit option box specifies whether each formatted document page image is scaled to fit the
target paper size. By default, Scale to Fit is selected when Print Document On is selected. If the setting
is turned off, then the document page images will not be scaled, and are instead centered at full size
on the target paper. If the document size is larger than the target paper size, then the document image
is clipped. If it is smaller, then it is centered within the target paper. The following figure shows preview
images for a document formatted for Legal-size paper with the Print Document On check box selected,
and the target size specified as Letter.
Figure 4-12 Preview images – Legal on Letter; Scale to Fit off (left) and on (right)
When the size for which the document is formatted (that is, the logical size) differs from the target size,
the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the
target paper size.
% of Actual Size
The % of Actual Size option provides a slider bar and input box to use for scaling the percentage setting.
The default setting in the entry box is 100% of actual size. Actual size is defined as the paper size that
is selected within the driver or what the driver receives from the software program (if the software
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program does not negotiate the paper size with the driver). The driver scales the page by the appropriate
factor and sends it to the product.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those
limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another
control is selected).
Any change to the scale also changes the page preview, which increases or decreases from the upper-
left corner of the preview.
The slider bar controls the scale directly. The value in the edit box changes as the slider-bar indicator
is dragged, and the document preview image is updated to the new image scale. Each click on the
arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%.
You cannot achieve an exact value by dragging the slider-bar indicator. Instead, either use the slider-
bar indicator to approximate the value that you want and then use the arrows to refine the value, or type
the value into the entry box.
The following settings disable % of Actual Size:
●Print Document On (on the Effects tab) is selected
●Pages per Sheet (on the Finishing tab) is not 1
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences driver
tabs:
●Printing Shortcuts
●Paper/Quality
●Effects
●Finishing
●Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an arrow
to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
Watermarks
Use the Watermarks feature to select a watermark, create a new watermark (text only), or edit an
existing watermark. The following watermarks are preset in the driver:
●(none)
●[Username]
●Confidential
●Draft
●SAMPLE
ENWW Effects tab features 129
The Watermarks feature can be configured using the Driver Configuration Utility.
If the [Username] watermark is selected, the driver will use the network username of the logged in user
for the watermark.
The drop-down menu shows alphabetically sorted watermarks that are currently available on the system,
plus the string "(none)," which indicates that no watermark is selected. This is the default setting. Any
watermark that is selected from this list appears in the preview image.
When the First Page Only check box is selected, the watermark is printed only on the first page of the
document. The First Page Only check box is disabled when the current watermark selection is "(none).”
Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First
Page Only is turned off, four watermarks appear on the physical page (one on each logical page).
Click Edit, and the Watermark Details dialog box appears.
Figure 4-13 Watermark Details dialog box
The dialog box shows a preview image and provides options for creating a new watermark and
controlling the message angle and font attributes.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However,
clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select
a different watermark or click New, all of the changes are saved, and only the current, unsaved changes
can be canceled.
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Current watermarks
The Current Watermarks group box contains a list of available watermarks, both predefined
watermarks that are available in the driver and any new watermarks that you have created.
To create a new watermark, click New. The new watermark appears in the Current Watermarks list
and in the Watermark Message edit box as "Untitled" until you name it. The name that you type in the
Watermark Message field appears in the Current Watermarks group box in the Watermark Details
dialog box and in the Watermarks group box on the Effects tab.
To name the new watermark, type the selected watermark text in the Watermark Message edit box.
To delete a watermark, select the watermark in the Current Watermarks list, and then click Delete. A
warning appears asking whether you are sure you want to delete the selected item. Click Cancel if you
want to keep the watermark. Click OK to delete the selected watermark.
NOTE: You can have no more that 30 watermarks in the Current Watermarks list at one time. When
you reach the limit of 30 watermarks, the New button is disabled.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the
Watermark Message for that watermark, you are, in effect, creating a new watermark.
Watermark Message
The Watermark Message is also the name that identifies the watermark in the Current Watermarks
list, except when more than one watermark has the same message. For example, you might want
several different watermarks with the message DRAFT, each with a different typeface or font size. When
this occurs, the string is appended with a space, a pound sign, and a number (for example, Draft #2).
When a number is added, the number two is used first, but if the resulting name is also in the list, then
the number increases until the name is unique (Draft #3, Draft #4, and so on).
Message Angle
Use the controls in the Message Angle group box to print the watermark in different orientations on the
page. All settings center the watermark string within the page; the selection of a particular setting affects
only the angle of the string placement. The following settings are available:
●Diagonal. This is the default setting. Select this setting to place the text along a line that spans the
lower-left to upper-right corners of the page.
●Horizontal. Select this setting to place the text along a line that spans the mid-left and mid-right
edges of the page.
●Custom. Select this setting to place the text at the specified angle across the page. Use the numeric
spin box to select the angle.
Font Attributes
Use the controls in the Font Attributes group box to change the font and the shading, size, and style
of the font.
ENWW Effects tab features 131
The Font Attributes group box contains the following controls:
●Name
The Name drop-down menu lists fonts that are currently installed on the system. The default is
language-dependent.
●Color
The Color drop-down menu contains the following selections:
◦Gray
◦Red
◦Yellow
◦Green
◦Cyan
◦Blue
◦Magenta
●Shading
The default Shading setting for new and preset watermarks is Very Light. The following range of
shades is available from the Shading drop-down menu:
◦Lightest
◦Very Light (default)
◦Light
◦Medium Light
◦Medium
◦Medium Dark
◦Dark
◦Very Dark
◦Darkest
These values represent the intensity of the gray that is used. Select Light to produce a lightly
saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select
Darkest to produce a black watermark.
●Size
Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-
dependent.
●Style
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The following settings are available:
◦Regular
◦Bold
◦Italic
◦Bold Italic
The default Style setting for new and preset watermarks is Regular.
Default watermark settings
The following table shows Font Attribute settings for new and preset watermarks.
Table 4-2 Font Attribute settings for new and preset watermarks
Setting New watermark Preset watermark
Name Arial Varies by language
Color Gray Gray
Shading Very Light Very Light
Size 80 Varies by language
Style Regular Regular
Click OK to accept all of the changes that have been made in the Watermark Details dialog box. Clicking
Cancel does not cancel all of the changes. If you make changes to a watermark and then select a
different watermark or click New, all of the changes are saved, and only the current, unsaved changes
can be canceled.
ENWW Effects tab features 133
Finishing tab features
NOTE: The Finishing tab is located on the Printing Preferences tab set. For information about how
to access these tabs, see Printing Preferences driver tabs on page 101.
Use the Finishing tab to print booklets and control the paper output. The following figure shows the
Finishing tab.
Figure 4-14 Finishing tab
The Finishing tab contains the following controls:
●Document Options
●Document preview image
●Orientation
Document Options
The Document Options group box contains the following controls:
●Print on Both Sides
●Flip Pages Up
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●Booklet Layout
●Pages per Sheet
●Print Page Borders
●Page Order
Print on Both Sides
NOTE: This feature is called Print on Both Sides (manually) for the HP Color LaserJet CP4525 and
the HP Color LaserJet CP4525n, because these models do not include an automatic duplex unit. For
all other product models, this feature is called Print on Both Sides.
The default setting for the Print on Both Sides option is off (not selected). Print on Both Sides is
available when the following conditions exist:
●Paper type on the Paper tab is set to any paper type except for the following types:
◦Labels
◦Color Laser Transparency
●Paper sizes is set to any paper size except for the following sizes:
◦Envelope #10
◦Double Postcard (JIS)
◦Envelope #9
◦Envelope Monarch
◦Envelope B5
◦Envelope C5
◦Envelope C6
◦Envelope DL
Print on both sides automatically
The duplexing unit in the HP Color LaserJet Enterprise CP4020-CP4520 Series product prints on two
sides of a sheet of paper when the Print on Both Sides option is specified in the print job. The HP Color
LaserJet Enterprise CP4020-CP4520 Series product comes with a duplexing unit installed in the
following models:
●HP Color LaserJet CP4525dn
●HP Color LaserJet CP4525xh
These product models support smart duplexing. The smart duplexing feature increases printing
performance by preventing one-page print jobs or single-sided pages of a duplexed print job from going
through the duplexing unit even when the duplexing feature has been selected in the driver.
ENWW Finishing tab features 135
All paper types support the smart duplexing feature, except for paper types that cannot be printed on
both sides (such as labels, transparencies, and envelopes) and the following paper types:
●Prepunched
●Preprinted
●Letterhead
●Cardstock
When the paper type is set to Unspecified, the smart duplexing feature is disabled.
To achieve the best print quality when printing on the second side of the page, the product needs to
make adjustments to its print modes. When you select a paper type, you are, in effect, instructing the
product to use a group of settings (such as fuser temperature and print speed) to print the paper with
the best possible quality. This group of settings is known as print mode. A different print mode is used
with each paper type. Print-mode adjustments for the second side of a duplexed page are automatic.
Print on both sides manually
Select the Print on Both Sides (Manually) check box to print on the second side of the paper for the
HP Color LaserJet CP4525 and HP Color LaserJet CP4525n product models, which do not have a
duplexing unit installed. Also, select Print on Both Sides (Manually) on the other HP Color LaserJet
Enterprise CP4020-CP4520 Series product models for paper types that are not available when using
the automatic duplexing unit, such as cardstock and thick paper.
Manually printing on the second side of a page is available when you are using the HP PCL 6 driver. If
a duplexing unit is installed and manual duplexing is enabled in the driver, the product automatically
prints on both sides of paper types that are supported for automatic duplexing (Letter, A4, Legal, and
8.5 x 11 only). For paper types that are not supported for automatic duplexing, a Help message appears
prompting you to configure the driver settings for manual printing on both sides. Manual printing on both
sides does not occur automatically.
Select the paper type that corresponds to the paper that you are using for the print job. The following
paper types have a different print modes when you manually print on the second side:
●Plain
●Preprinted
●Letterhead
●Prepunched
●Bond
●Recycled
●Colored
●Rough
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NOTE: To make the Print on Both Sides (Manually) check box available in the document options,
select the Allow Manual Duplexing option on the Device Settings tab in the print-driver Properties
tab set. See Installable Options on page 162.
If you want to print on both sides manually while using paper that is supported for automatic duplexing,
you must select and apply the Not Installed setting on the Allow manual duplexing option on the
Device Settings tab.
Cardstock paper can be manually printed on the second side, but no change occurs to the print mode.
Transparencies and labels should never be manually printed on the second side.
To print a multiple-page document, follow these steps:
1. Select the Print on Both Sides (Manually) check box.
2. Click OK. The even-number pages of the document print.
3. When the control panel shows the MANUALLY FEED message, insert the stack of paper (on which
the even-number pages have been printed) as indicated in the following figure.
Figure 4-15 Print on Both Sides Instructions dialog box
When you have completed the steps that appear in the dialog box, the second half of the print job prints
on the back side of the stack of paper. The driver does not require the program to specifically support
odd- and even-page printing, because the driver coordinates this function.
Flip Pages Up
Use the Flip Pages Up check box to specify the duplex-binding option. By default, the Flip Pages Up
check box is not available. It is available only when Print on Both Sides is selected. The following table
demonstrates the results of selecting this check box, depending on the paper orientation selected on
the Finishing tab.
ENWW Finishing tab features 137
Table 4-3 Page orientation
Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected
Portrait Short-edge binding Long-edge binding
Landscape Long-edge binding Short-edge binding
When Print on Both Sides is selected, the document preview image changes to show a spiral binding
along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the
lower-right portion of the preview image, indicating that printing occurs on the back side. An arrow on
the folded-over corner points in the direction that the pages would be flipped if they were bound together.
Short-side binding is for print jobs with pages that read by flipping over like the pages of a calendar.
Long-side binding is for print jobs with pages that read by turning like the pages of a book.
Booklet Layout
The Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choices
that are based on the current paper size. The default setting for the Booklet Printing drop-down menu
is Off. The other settings have the following format, where [paper size] depends on the paper size that
is set on the Paper/Quality tab:
●Left Binding
●Right Binding
When you select Left Binding or Right Binding, the document preview image changes to show the
location of the binding. If the Pages per Sheet setting is on the default setting of 1, it automatically
changes to 2 pages per sheet. If you change the Pages per Sheet setting manually to 4, 6, 9, or 16
pages per sheet, the booklet setting is disabled. See Pages per Sheet on page 139 for more information.
Book and Booklet Printing
The HP Color LaserJet Enterprise CP4020-CP4520 Series supports book and booklet printing.
A book is a print job consisting of at least two pages. It can have a different paper type for the front
cover, first page, other pages, last page, or back cover. Use the Covers and Print pages on different
paper settings on the Paper/Quality tab to select different paper for the front cover, first page, other
pages, and back cover. For more information, see Paper/Quality tab features on page 116.
A booklet is a print job that places two pages on each side of a sheet that can then be folded into a
booklet that is half the size of the paper. Use the Booklet Layout drop-down menu on the Finishing
tab to control booklet settings.
Print a booklet
1. Open the driver Printing Preferences tab set and click the Printing Shortcuts tab. For information
about how to access the Printing Preferences tab set, see Printing Preferences driver tabs
on page 101.
2. Click to select Booklet Printing.
NOTE: Typically, you select the size of each page of the booklet in your software program by
clicking File, clicking Page, and then clicking Setup. If your software program does not allow you
to set the paper size, use the Paper sizes drop-down menu on the Printing Shortcuts tab.
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3. Select the appropriate settings from the following drop-down menus on the Printing Shortcuts
tab.
●Paper type
●Paper source
●Orientation
●Booklet Layout
4. Click OK to print.
Pages per Sheet
Use the Pages per Sheet option to select the number of pages that you want to print on a single sheet
of paper. If you choose to print more than one page per sheet, the pages appear smaller and are
arranged on the sheet in the order that they would otherwise be printed. The Pages per Sheet drop-
down menu provides six settings:
●1 page per sheet (this is the default)
●2 pages per sheet
●4 pages per sheet
●6 pages per sheet
●9 pages per sheet
●16 pages per sheet
NOTE: When you select an option other than 2 pages per sheet, booklet printing is unavailable.
Related controls indented beneath Pages per Sheet are Print Page Borders and Page Order, which
become active when Pages per Sheet is greater than 1.
Print Page Borders
Print Page Borders sets a line around each page image on a printed sheet to help visually define the
borders of each logical page.
Page Order
The Page Order drop-down menu contains four selections:
●Right, then Down
●Down, then Right
●Left, then Down
●Down, then Left
ENWW Finishing tab features 139
The preview document image changes to reflect alterations in these settings, as shown by the examples
in the following figure.
Figure 4-16 Page-order preview images
●2 pages per sheet
●4 pages per sheet
●6 pages per sheet
●9 pages per sheet
●16 pages per sheet
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences driver
tabs:
●Printing Shortcuts
●Paper/Quality
●Effects
●Finishing
●Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an arrow
to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
Orientation
Orientation refers to the layout of the image on the page, and does not affect the way that paper feeds
into the product. You can specify the orientation of the print job. The three available orientations are
portrait, landscape, and rotated. The default orientation is Portrait.
NOTE: Nearly all software programs establish the orientation for the printed page, so the page
orientation in the driver is useful only for the few software programs that do not set an orientation.
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The Orientation group box contains the following options:
●Portrait. The top edge of the document is the shorter edge of the paper.
●Landscape. The top edge of the document is the longer edge of the paper.
●Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is
rotated 180°. This setting is useful for printing prepunched paper.
You can toggle orientation between portrait and landscape by clicking the document preview image. If
you select the Rotate by 180 degrees check box, no change occurs in the document preview image.
ENWW Finishing tab features 141
Job Storage tab features
NOTE: The Job Storage tab is located on the Printing Preferences tab set. For information about
how to access these tabs, see Printing Preferences driver tabs on page 101.
Use the job-storage feature to store print jobs in the HP Color LaserJet Enterprise CP4020-CP4520
Series product memory or hard disk for printing at a later time.
The Job Storage tab appears among the driver tabs only if the job-storage feature is enabled on the
Device Settings tab. To support job-storage features for complex jobs, or if you often print complex
graphics, print postscript (.PS) documents, or use many downloaded fonts, HP recommends that you
install additional memory, install a hard disk, or both. Added memory also gives you more flexibility in
supporting job-storage features. A minimum total memory of 288 MB is required to use the Proof and
Hold and Personal Job job-storage features. A hard disk is required to use the Quick Copy and Stored
Job job-storage features.
After a hard disk is installed, the driver must be configured to reflect the changes in the product. If
bidirectional communication is enabled in your environment, the Update Now feature can be used to
update the drivers. For more information, see Automatic Configuration on page 162.
To configure the drivers manually after installing a hard disk, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product name.
3. Click Properties.
4. Click the Device Settings tab.
5. Select Installed for the Printer Hard Disk under Installable Options, and then select Installed
in the drop-down menu.
6. Click OK to make the printer hard disk and job-storage features available.
You can disable the job-storage feature while leaving the printer hard disk enabled. To disable the job-
storage feature, follow these steps:
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the product name.
3. Click Properties.
4. Click the Device Settings tab.
5. Select Job Storage.
6. Select Disabled in the Change 'Job Storage' Setting dialog box that appears.
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If the job-storage feature is enabled (without installing a hard disk but with at least 288 MB of total
memory), two Job Storage Mode settings are available on the Job Storage tab:
●Proof and Hold
●Personal Job
Two additional Job Storage Mode settings become available on the Job Storage tab if a hard disk is
installed:
●Quick Copy
●Stored Job
The following figure shows the Job Storage tab.
Figure 4-17 Job Storage tab
The Job Storage tab contains the following controls:
NOTE: Information about using the job-storage feature when printing is also provided here.
●Status group box
●Job Storage Mode
●PIN to print
ENWW Job Storage tab features 143
●Job Notification Options
●User Name
●Job Name
●Use job-storage features when printing
Status group box
The unlabeled group box on the Job Storage tab contains a status message about the destination of
a print job. The status information changes depending on the selections that are made on the Job
Storage tab.
Job Storage Mode
Use the Job Storage Mode options on the HP Color LaserJet Enterprise CP4020-CP4520 Series
product to store documents at the product and then control their printing at the product control panel.
The HP Color LaserJet Enterprise CP4020-CP4520 Series product offers the following Job Storage
Mode options:
●Off
●Proof and Hold
●Personal Job
●Quick Copy
●Stored Job
These options and the settings that control them are described below.
Off
When selected, this option turns the job-storage feature off (it is disabled), which means that the print
job will not be stored in the product.
Proof and Hold
To use the Proof and Hold option, the job-storage feature must be enabled.
When selected, this option stores the print job in memory and prints only the first copy of the job, allowing
you to check the first copy. If the document prints correctly, you can print the remaining copies of the
print job at the control panel. You can set the number of proof-and-hold print jobs that can be stored in
the product at the control panel.
After it is released for printing, the proof-and-hold job is immediately deleted from the product. If more
copies are needed, you must reprint the job from the software program. If you send a second proof-and-
hold job to the product with the same user name and job name as an existing proof-and-hold job (and
you have not released the original job for printing), the job overwrites the existing job. Proof-and-hold
jobs are deleted if you turn off the product.
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NOTE: The product configuration can be set to hold a maximum of 50 quick-copy or proof-and-hold
jobs. The number is set at the product control panel in the CONFIGURATION menu, and the default is
32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a
document that has the same user name and job name as one that is already stored on the printer hard
disk will overwrite the existing document.
Personal Job
To use the Personal Job option, the job-storage feature must be enabled.
When you select Personal Job, the print job is sent to the product, but is not printed until you request
the job at the product control panel. Selecting Personal Job activates the PIN group box. If PIN to
print is selected, the print job can be printed only after you type the correct PIN at the control panel.
After the job is printed, the job is immediately deleted from the product. This feature is useful when you
are printing sensitive or confidential documents that you do not want to leave in an output bin after
printing.
The Private Job/PIN coupling has a PIN restriction of four ASCII numeric characters (0 though 9). If you
type non-numeric characters, they are removed immediately. If you type more than four characters, the
characters past the fourth are truncated. The field temporarily accepts fewer than four digits in the string,
but when the edit field loses focus, the zeroes pad the left end until the PIN contains exactly four digits.
The default initialized value for the PIN is 0000 for Personal Job.
After it is released for printing, the private job is immediately deleted from the product. If more copies
are needed, you must reprint the job from the software program. If you send a second private job that
has the same user name and job name as an existing private job (and you have not released the original
job for printing), the job overwrites the existing job, regardless of the PIN. Private jobs are deleted if you
turn off the product.
Quick Copy
To use the Quick Copy option, a printer hard disk must be installed, and the job-storage feature must
be enabled.
When you select Quick Copy, the entire print job prints and a copy of the print job is stored on the
product, after which you can print additional copies of the print job at the product control panel. The
number of quick-copy print jobs that can be stored in the product is set by using the product control
panel.
NOTE: The product configuration can be set to hold a maximum of 50 quick-copy or proof-and-hold
jobs. The number is set at the product control panel in the CONFIGURATION menu, and the default is
32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a
document that has the same user name and job name as one that is already stored on the printer hard
disk will overwrite the existing document. Quick Copy jobs are deleted if you turn off the product.
Stored Job
To use the Stored Job option, a hard disk must be installed on the product and the job-storage feature
must be enabled.
Use the Stored Job option to send a print job directly to the printer hard disk without printing it. The
print job is stored in the product as if it is an electronic file cabinet. After the print job is stored on the
printer hard disk, you can print the job at the product control panel.
ENWW Job Storage tab features 145
The job remains stored in the product until it is deleted or overwritten by a document that has the same
user name and job name. Stored jobs remain on the printer hard disk when the product is turned off.
Use this feature for forms and other common or shared documents.
A stored job can be managed in two ways: as either a private or a public job.
Select the PIN to Print check box to set the private mode. Use a private stored job to send a print job
directly to the product, which can then be printed only after you type a PIN up to 4 digits long at the
product control panel. (You can set the PIN in the PIN group box.)
After the job is printed, the job remains in the product and can be printed again at the product control
panel.
The box labeled PIN is usually inactive. The PIN to Print option becomes available when you select
Stored Job. If you select the PIN to Print box, you must type a PIN to make the stored job private.
NOTE: A private stored job is not the same as a personal job. Personal jobs are deleted from the
product after they are printed. Private stored jobs are retained in the product after printing, but require
that a PIN be typed each time they are printed. A printer hard disk is required for Private stored jobs.
PIN to print
PIN to print check box is available when Stored Job is selected. Select the PIN to Print box, then
type a 4-digit PIN number in the box provided. The stored job is sent to the product, where you must
enter the 4-digit PIN on the control panel to retrieve the personal job.
The PIN to Print check box is available when Personal Job is selected. Select the PIN to Print option,
and then type a 4-digit PIN number in the box provided. The personal job is sent to the product, where
you must type the 4-digit PIN on the control panel to retrieve the stored job.
Job Notification Options
Clicking a Job Storage Mode selection causes the User Name and Job Name options to become
available. The Display Job ID when printing check box is selected by default. The Display Job ID
when printing option causes a pop-up dialog box to appear when the job-storage print job is printed.
The dialog box shows the user name and job name that are associated with the stored print job, as well
as the printer name, port, and location.
User Name
Use the User Name settings to help identify the job at the product control panel. The following are the
User Name settings:
●User Name. This option associates your Windows user name with the stored print job. The
Windows user name automatically appears in the text field below the User Name options.
●Custom. Use this option to type a custom name for the stored print job. When you click Custom,
the text field below the option becomes available. The User Name field can contain no more than
16 characters, and is limited to A through Z and 0 through 9 because the name appears on the
product control-panel display. If you try to type a lowercase character, it automatically shifts to
uppercase. If you try to type a character in an ASCII code of fewer than 32 or more than 126
characters, the character is removed from the edit field, along with all of the characters that follow
it. If you try to type more than 16 characters, any character beyond 16 is truncated.
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Job Name
Use the Job Name options to specify a name to identify the job at the product control panel. The following
are the Job Name settings:
●<Automatic> This option, which is the default selection, automatically generates the job name that
is associated with the stored print job. The file name of the print job is used if it is available to the
print driver. Otherwise, the software program name or a time stamp is used for the job name.
●Custom. Use this to type a custom job name for the stored print job. When you click Custom, the
text field below the option becomes available. In those languages for which <Automatic> cannot
be translated without the use of invalid characters, the driver uses a string of three dashes. The
acceptable characters for job name and user name vary for each operating system. The string must
be of a length and type that can appear on the product control-panel display.
The Job Name field can contain no more than 16 characters, and is limited to A through Z (uppercase
or lowercase) and 0 through 9 so that the name can appear on the product control-panel display. If you
try to type a character in an ASCII code of fewer than 32 or more than 126 characters, the character is
removed from the edit field, along with all of the characters that follow it. If you try to type more than 16
characters, any character beyond 16 is truncated.
When the dialog box is closed, or as soon as the focus is removed from the control (that is, when the
Tab key is pressed or another control is selected), an empty string is replaced with <Automatic>. The
acceptable characters for job name and user name vary for each operating system. The string must be
of a length and type that can appear on the product control-panel display.
If Job Name Exists. When you store a print job, you can create a print-job name or the product software
can assign one automatically. If a print job with the same name already exists, the new print job will
overwrite the existing print job. To eliminate the chances of a new print job overwriting an old print job
because both have the same name, select Use Job Name + (1-99). After you create the print job name,
or when one is created automatically, the product software assigns a number between 1 and 99 to the
end of the print job name to make the name unique. Select Replace Existing File if you always want
the product software to overwrite an existing print job with the same print job name.
Use job-storage features when printing
To use job-storage features when printing, follow these steps:
1. Click File, and then click Print from the software program. The Print dialog box appears.
NOTE: Clicking the print icon in the software program toolbar prints the job without using job-
storage features.
2. Click Properties. The Properties dialog box appears.
3. Click the Job Storage tab.
4. Select the job-storage options by clicking the appropriate option button, and then complete any
required fields.
5. Click OK.
ENWW Job Storage tab features 147
Release a job-storage print job
After you send a print job that uses the job-storage feature, you can release the job to print from the
product control panel.
1. Press the Home button to open the menus.
2. Press the up arrow or the down arrow until RETRIEVE JOB is highlighted on the product
control panel, and then press OK.
3. Press the up arrow or the down arrow to scroll to your user name, and then press OK.
4. Press the up arrow or the down arrow to scroll to the job name, and then press OK.
5. Press the up arrow or the down arrow until PRINT is highlighted on the product control panel,
and then press OK.
6. Press OK.
7. If a PIN number is assigned to the job, press the up arrow or the down arrow to select the first
digit of the PIN, and then press OK. The number in the product control-panel display changes to
an asterisk. Repeat this step for each of the remaining three digits of the PIN number.
If no PIN number is assigned to the job, continue with the next step.
8. Press the up arrow or the down arrow to select the number of copies to print.
9. Press OK to print the job.
Delete a job-storage print job
Sometimes it is necessary to delete a print job from the printer hard disk. You can do this from the
product control panel.
1. Press the Home button to open the menus.
2. Press the up arrow or the down arrow until RETRIEVE JOB is highlighted on the product
control panel, and then press OK.
3. Press the up arrow or the down arrow to scroll to your user name, and then press OK.
4. Press the up arrow or the down arrow to scroll to the job name, and then press OK.
5. Press the up arrow or the down arrow until DELETE is highlighted on the product control panel,
and then press OK.
6. Press OK.
7. If a PIN number is assigned to the job, press the up arrow or the down arrow to select the first
digit of the PIN, and then press OK. The number in the product control-panel display changes to
an asterisk. Repeat this step for each of the remaining three digits of the PIN number.
If no PIN number is assigned to the job, continue with the next step.
8. Press OK to delete the job.
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Color tab features
NOTE: The Color tab is located on the Printing Preferences tab set. For information about how to
access these tabs, see Printing Preferences driver tabs on page 101,
Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and
halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following
figure.
Figure 4-18 Color tab
The Color tab contains the following sets of controls:
●Color Options
●Color Themes
●Document preview image
●HP EasyColor
ENWW Color tab features 149
Color Options
Use the Color Options group box to adjust the independent color controls. The settings affect the print
job color rendering and print quality. The Color Options group box contains the following controls:
●Automatic option (default)
●Manual option
●Settings button (Click this button to open the Color Settings dialog box.)
●Print in Grayscale check box
Automatic
Use the Automatic option for color settings that automatically fine-tune the printed output. The
Automatic color settings provide high-quality output while maintaining product performance for most
color printing needs.
Manual
To change the color settings, select the Manual option, and then click Settings. The Color Settings
dialog box appears.
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To change the settings, make your selections by using the drop-down menus in the Color Settings
dialog box, and then click OK. The following figure shows the Color Settings dialog box with "Custom"
settings.
Figure 4-19 Color Settings dialog box
The Color Settings dialog box contains the following controls:
●General
◦Edge Control
●Text
◦Neutral Grays
◦Halftone
●Graphics
◦Neutral Grays
◦Halftone
●Photographs
◦Neutral Grays
◦Halftone
ENWW Color tab features 151
General
Use the General setting group to control Edge Control settings for all color printing.
Edge Control determines how edges are rendered. Edge Control consists of three components:
●Adaptive Halftoning, which increases edge sharpness
●Trapping, which reduces the effect of color plane misregistration by slightly overlapping the edges
of adjacent objects
●Color Resolution Enhancement Technology (C-REt), which increases the apparent resolution by
placing each dot for the smoothest edges
The Edge Control option offers four settings:
●Off. The Off setting turns Trapping, Adaptive Halftoning, and C-REt to Off.
●Light. The Light setting provides minimal trapping. Adaptive Halftoning is set to On and C-REt is
set to On.
●Normal. The Normal setting provides the default trapping settings. Adaptive Halftoning is set to
On, and C-REt is set to On.
●Maximum. The Maximum setting provides the most trapping. Adaptive Halftoning is set to On,
and C-REt is set to On.
Neutral Grays
The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is
embedded in the product firmware. You can adjust the Neutral Grays setting independently for text,
graphics, or photographs. The following options are available:
●Black Only. This option generates neutral colors (grays and black) by using only black toner. This
option guarantees that neutral colors do not have a color cast. Black Only is the default setting for
the Text and Graphics components.
●4-Color. This option generates neutral colors by combining all four colors of toner, which produces
smoother gradients and transitions to non-neutral colors. It also produces the darkest possible
black. 4-Color is the default setting for Photographs.
Halftone
The Halftone setting controls the selection of a product-dependent halftone algorithm that is embedded
in the product firmware. Halftoning is a method by which the product mixes the four primary colors (cyan,
magenta, yellow, and black) in varying proportions to create the appearance of many colors. The
Halftone options affect the resolution and clarity of the color on the printed page. You can select
Halftone settings for text, graphics, and photographs independently.
The following Halftone options are available:
●Detail. This is the default option; it is useful for text and graphics that require sharp distinctions
among lines or colors, or for images that contain a pattern or a high level of detail. Select this option
for sharp edges and detail.
●Smooth. This option provides better results for large, solid-filled print areas. It also enhances
photographs by smoothing out fine color gradations. Select this option for uniform and smooth area
fills.
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Color Themes
The Color Themes group box contains the following RGB color options, which determines how colors
are rendered:
●Default (sRGB)
●Photo (sRGB)
●Photo (Adobe RGB 1998)
●Vivid (sRGB)
●None
●Custom Profile
Default (sRGB)
Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RGB color
as sRGB, which is the accepted standard of Microsoft and the World Wide Web Consortium (W3C).
Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics.
Photo (sRGB)
Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF
or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap
images. This setting affects only raster data; it has no effect on text or vector-based graphics. Using
glossy paper in combination with this setting provides the maximum enhancement.
Photo (Adobe RGB 1998)
Select Photo (AdobeRGB 1998) for documents that use the AdobeRGB color space rather than sRGB.
For example, some digital cameras capture images in Adobe RBG, and documents that are produced
with Adobe PhotoShop use the Adobe RGB color space. When printing from a professional software
program that uses Adobe RGB, it is important that you turn off the color management in the software
program and allow the product software to manage the color space.
Vivid (sRGB)
The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less
colorful objects are rendered more colorfully. This value is recommended for printing business graphics.
None
Select None to instruct the printer to print RGB data in raw device mode. To render documents properly
when this option is selected, you must manage color in the program in which you are working or in the
operating system.
CAUTION: Use this option only if you are familiar with the procedures for managing color in the
software program or in the operating system.
Custom Profile
Select Custom Profile when you want to duplicate the printed output from other products or for using
special effects. This setting instructs the product to use a custom profile to emulate color output from
another product by modifying how color is rendered.
ENWW Color tab features 153
The default custom profile is an emulation of the color table used on the HP Color LaserJet 4650 product.
The product holds only one custom profile at a time, so when you download and install another color
table, it erases the default color table and installs the new one.
You can download custom profiles from the following Web site:
www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences driver
tabs:
●Printing Shortcuts
●Paper/Quality
●Effects
●Finishing
●Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an arrow
to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
HP EasyColor
If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically
improves mixed-content documents that are printed from Microsoft Office programs. This technology
scans documents and automatically adjusts photographic images in .JPEG or .PNG format.
HP EasyColor technology enhances the entire image at one time, rather than dividing it into several
pieces, which results in improved color consistency, sharper details, and faster printing.
In the following example, the images on the left were created without using the HP EasyColor option.
The images on the right show the enhancements that result from using the HP EasyColor option.
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The HP EasyColor option is enabled by default in the HP PCL 6 printer driver, so you do not need to
make manual color adjustments. To disable the option so you can manually adjust the color settings,
open the Color tab, and click the HP EasyColor check box to clear it.
ENWW Color tab features 155
Services tab features
NOTE: The Services tab is located on the Printing Preferences tab set. For information about how
to access these tabs, see Printing Preferences driver tabs on page 101.
The Services tab is shown in the following figure.
Figure 4-20 Services tab
The Services tab contains the following group boxes:
●Internet Services
●Device services
Internet Services
The Internet Services group box contains the Select a destination drop-down menu with the following
selections:
●Online diagnostic tools. This is the HP Instant Support Web site, where you can find interactive
tools and contacts for troubleshooting.
●Support and troubleshooting. This is the main Web site for HP Color LaserJet Enterprise
CP4020-CP4520 Series product support.
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●Product manuals. View or download HP Color LaserJet Enterprise CP4020-CP4520 Series
product manuals.
●Check for driver updates. Automatically check your print drivers to see whether the correct and
most up-to-date print drivers are installed.
●Color printing access/usage. Find information about enabling and disabling color printing and
tracking color print-job usage.
●Shop for supplies. Shop online for HP Color LaserJet Enterprise CP4020-CP4520 Series product
supplies.
If you have Internet access, select any of these items and click Go! to open the corresponding HP Web
page.
Device services
Click the Device and Supplies status icon to open the Device Status screen of the HP EWS, which
shows supply levels and control panel status. For more information, see HP Embedded Web Server
on page 35.
Click the Print color usage job log icon to print a page that shows information about users, print jobs,
and applications that have printed to the HP Color LaserJet Enterprise CP4020-CP4520 Series product.
ENWW Services tab features 157
Device Settings tab features
NOTE: The Device Settings tab is located on the Properties tab set. For information about how to
access these tabs, see Properties driver tabs on page 102,
Available options depend on the feature. The following figure shows the Device Settings tab.
Figure 4-21 Device Settings tab
The Device Settings tab contains controls for paper-handling devices and controls for managing the
HP Color LaserJet Enterprise CP4020-CP4520 Series product.
The Device Settings tab contains the following controls:
●Form to Tray Assignment
●Font Substitution Table
●Installable Options
Form to Tray Assignment
A network administrator can use Form to Tray Assignment to specify the paper size in each input tray.
The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports more than one source of
paper. You can assign a form (which defines the paper size and margins) to each paper source. When
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a form is matched to a source, you can select the form when you print. The product prints from the tray
to which that form is assigned.
Network administrators can use the Form to Tray Assignment setting to specify, in the driver, the paper
size that is loaded into each available input tray. The use of forms constrains the choices that are
available in the paper-size list on the Paper/Quality tab in the Printing Preferences driver tabs. This
constraint prevents (or reduces the likelihood of) tying up the product with paper-mount messages that
occur when users request sizes or types that are not available.
The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory
trays. Generally, items that are installed separately have a separate Installable Options setting.
The input trays listed here are also listed as paper sources on the Paper/Quality tab.
Configuring the trays
1. Select the appropriate tray in the Form to Tray Assignment list.
2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray.
3. Repeat steps 1 and 2 for the remaining trays.
4. Click OK to enable your settings, or, if necessary, click Cancel to reconfigure all the trays, and
remove the size and type constraints that have been imposed on the Paper/Quality tab.
Font Substitution Table
Use the Font Substitution Table settings to change the TrueType to printer font mapping and to install
and remove external fonts for the product through the External Fonts option. External fonts can be soft
fonts or DIMM fonts.
ENWW Device Settings tab features 159
Click the Font Substitution Table option to open a list of fonts, as show in the following figure. Use the
settings to change the TrueType-to-product font mappings.
Figure 4-22 Font Substitution Table
External Fonts
Use the External Fonts option to install and remove external fonts for the product. External fonts can
be soft fonts or DIMM fonts.
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Click the External Fonts option to make the Properties button available. Click Properties to open the
HP Font Installer dialog box, which is shown in the following figure.
Figure 4-23 HP Font Installer dialog box
Installing external fonts
Follow these steps to install external fonts.
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the name of the product.
3. Click Properties.
4. Click the Device Settings tab.
5. Click the External Fonts option. The Properties button appears.
6. Click Properties. The HP Font Installer dialog box appears.
7. Type the name and path of the font metric file in the Printer Font File Location text box, or click
Browse to locate the file on the computer. The font file names appear in the Font(s) to be
Added window.
8. Select the fonts that you want to add, and then click Add. The fonts are installed and the file names
appear in the Installed Font(s) window.
9. Click OK to close the HP Font Installer dialog box.
ENWW Device Settings tab features 161
Removing external fonts
1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and
Sound, and then click Printers.
In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and
then click Printers and Faxes.
2. Right-click the name of the product.
3. Click Properties.
4. Click the Device Settings tab.
5. Click the External Fonts option. The Properties button appears.
6. Click Properties. The HP Font Installer dialog box appears. The external fonts that are installed
appear in the Installed Fonts window.
7. Select the fonts that you want to remove, and then click Remove. The fonts are removed.
8. Click OK to close the HP Font Installer dialog box.
Installable Options
Items under Installable Options are automatically populated and their defaults set when the driver is
installed.
The HP Color LaserJet Enterprise CP4020-CP4520 Series product has printing options that you can
install and configure in this section. The following controls are available:
●Automatic Configuration
●Tray 3
●Tray 4
●Tray 5
●Duplex Unit (for 2-Sided Printing)
●Allow Manual Duplexing
●Printer Hard Disk
●Job Storage
●Job Separator
●Mopier Mode
Automatic Configuration
Use the Device Settings tab to tell the driver about the hardware configuration of the product. If
bidirectional communication is enabled in a supported environment, update this tab by selecting the
Update Now setting in the Automatic Configuration setting. The default setting is Off. After an
automatic configuration, the setting returns to Off after the changes are made.
If your environment does not support bidirectional communication, the Update Now setting is
unavailable, so you must manually configure the options on this tab.
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If you have more than one driver installed for the product (for example, the default HP PCL 6 Print Driver
and the HP PCL 5 Universal Print Driver), the Update Now feature works automatically only on the driver
on which it is activated. The other driver will not be updated, and might show the default setting for the
specific product model.
Tray 3
This control specifies whether you have Tray 3, an additional 500-sheet tray, installed on the product.
Tray 3 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other
HP Color LaserJet Enterprise CP4020-CP4520 Series models.
Tray 4
This control specifies whether you have Tray 4, an additional 500-sheet tray, installed on the product.
Tray 4 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other
HP Color LaserJet Enterprise CP4020-CP4520 Series models.
Tray 5
This control specifies whether you have Tray 5, an additional 500-sheet tray, installed on the product.
Tray 5 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other
HP Color LaserJet Enterprise CP4020-CP4520 Series models.
Duplex Unit (for 2-Sided Printing)
The duplexing unit comes installed on the HP Color LaserJet CP4525dn and the HP Color LaserJet
CP4525xh product models.
NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports smart duplexing.
The product uses the smart duplexing feature to detect information on both sides of the print job pages
and only runs the pages through the duplexing unit if printable information appears on the second side
of the page.
Allow Manual Duplexing
Select Allow Manual Duplexing to print on both sides of any supported size and most types of paper
(except transparencies, envelopes, and labels). To use this feature, you must reinsert the paper stack
into the input tray to print the second side. The product pauses while you make this adjustment.
This setting is enabled by default.
Printer Hard Disk
When this option is installed, the Job Storage option and the Mopier Mode are enabled in the print
driver. Use the Job Storage option to store print jobs and then print them later from the control panel.
The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated
copies from a single print job.
Job Storage
When Job Storage is enabled, the product can store print jobs so that you can gain access to those
print jobs later at the control panel.
Job Separator
Use this control to specify whether a print job identifier page should be printed between print jobs.
ENWW Device Settings tab features 163
Mopier Mode
The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated
copies from a single print job. Multiple-original printing (mopying) increases performance and reduces
network traffic by transmitting the job to the product once, and then storing it in memory or on the hard
disk. The remainder of the copies are printed at the fastest speed. All documents that are printed in
mopier mode can be created, controlled, managed, and finished from the computer, which eliminates
the extra step of using a photocopier.
The HP Color LaserJet Enterprise CP4020-CP4520 Series supports the transmit-once mopying feature
when the Mopier Mode: setting on the Device Settings tab is Enabled.
When you use the HP PCL 6 Print Driver, mopying is performed in one of two ways: either through the
software or through the product hardware. When mopier mode is enabled, mopying takes place through
the product hardware. One copy of a multiple-page print job is transmitted once through the network to
the product, together with a printer job language (PJL) command directing the product to make the
specified number of copies.
When you disable mopier mode, you are not necessarily disabling multiple collated copies, which the
driver can still perform through the software rather than the product hardware (the mopying path that is
disabled when you change the Mopier Mode setting to Disabled). However, a multiple-copy print job
that is sent when the mopier is disabled loses the advantage of transmitting the print job once, because
the job is sent through the network for each collated copy.
Mopier mode and collation
Mopying and collating print jobs are independent but closely related functions. Mopying, the ability to
send original print jobs to the product, is performed by the print driver. Collating can be controlled by
either the print driver or the document software program. The mopying mode is selected by default in
the driver, and can be disabled by changing the Mopier Mode setting on the Device Settings tab to
Disabled.
Control collation through the print driver by selecting or clearing the Collated check box on the
Advanced tab. Click Copy Count under the Paper Output setting. You can clear the check box, which
is available only when the Copy Count option is set to more than 1 copy, to allow the software program
to control collation.
To receive uncollated multiple copies of a print job, you must clear the Collated check box and make
sure that the software program collation feature is not selected.
The following table shows the relation between mopier mode settings and collation settings in the
software program and the driver. The first three columns show the settings; the last column, "Expected
result", shows how a 3-page print job would appear.
Table 4-4 Driver mopier mode and collation settings
Mopier mode Application collation Driver collation Expected result
Disabled Not selected Not selected 3 copies uncollated
Disabled Not selected Selected 3 copies uncollated
Disabled Selected Not selected 3 copies collated
Disabled Selected Selected 3 copies collated
Enabled Not selected Not selected 3 copies uncollated
Enabled Not selected Selected 3 copies uncollated
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Mopier mode Application collation Driver collation Expected result
Enabled Selected Not selected 3 copies collated
Enabled Selected Selected 3 copies collated
Table 4-4 Driver mopier mode and collation settings (continued)
ENWW Device Settings tab features 165
About tab features
NOTE: The About tab is located on the Properties tab set. For information about how to access these
tabs, see Properties driver tabs on page 102.
The About tab provides detailed information about driver component versions. It contains an overall
build version number (in parentheses after the model name) together with specific information about
each of the components. The information varies according to the HP Color LaserJet Enterprise CP4020-
CP4520 Series model number, driver, date, and versions. The About tab is shown in the following figure.
Figure 4-24 About tab
The About tab lists driver installation file names and their version numbers. The About tab also
indicates whether the driver was autoconfigured, whether administrator preferences were set, the date
the driver was last configured, and whether the configuration is autoconfigured or user-configured.
The About button is also available on most driver screens. The About button provides a driver version
number and creation date.
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5 Macintosh software and utilities
Introduction
The HP Color LaserJet Enterprise CP4020-CP4520 Series comes with software and installers for Apple,
Inc. Macintosh systems.
This chapter provides procedures for installing and removing the HP Color LaserJet Enterprise CP4020-
CP4520 Series printing-system software for Macintosh operating systems, as well as descriptions about
the software and utilities. The chapter provides information about these topics:
●Supported operating systems for Macintosh
●Printing-system software
●Macintosh installation instructions
●Remove software from Mac operating systems
●HP Printer Utility for Mac
ENWW Introduction 167
Supported operating systems for Macintosh
The product supports the following Mac operating systems:
●Mac OS X 10.4, 10.5, 10.6, and later
NOTE: For Mac OS X 10.4 and later, PPC and Intel® Core™ Processor Macs are supported.
Macintosh system requirements
Hardware requirements
●PowerPC G3, G4, G5 or Intel Core processor
●256 MB RAM
●32 MB of available hard-disk space
●CD-ROM drive or Internet connection
Supported printer drivers for Mac
The HP LaserJet software installer provides PostScript
®
Printer Description (PPD) files, Printer Dialog
Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE
files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality
and access to specific HP printer features.
Change printer-driver settings for Mac
Change the settings for all print jobs
until the software program is closed
Change the default settings for all
print jobs
Change the product configuration
settings
1. On the File menu, click the Print
button.
2. Change the settings that you want
on the various menus.
1. On the File menu, click the Print
button.
2. Change the settings that you want
on the various menus.
3. On the Presets menu, click the
Save As... option and type a name
for the preset.
These settings are saved in the
Presets menu. To use the new settings,
you must select the saved preset option
every time you open a program and print.
Mac OS X 10.4
1. From the Apple menu , click the
System Preferences menu and
then click the Print & Fax icon.
2. Click the Printer Setup button.
3. Click the Installable Options
menu.
Mac OS X 10.5 and 10.6
1. From the Apple menu , click the
System Preferences menu and
then click the Print & Fax icon.
2. Select the product in the left side of
the window.
3. Click the Options & Supplies
button.
4. Click the Driver tab.
5. Configure the installed options.
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Printing-system software
The product includes the following software for Macintosh computers:
●PDEs for Mac OS X only (v10.4, v10.5, and later)
PDEs
Printer Dialog Extensions (PDEs) are code plug-ins that provide access to product features, such as
number of copies, duplexing, and quality settings. The PDEs are HP additions to Apple's print driver.
HP Embedded Web Server
Mac OS X v10.4 and later support the HP Embedded Web Server (HP EWS). Use the HP LaserJet
Utility to control features that are not available in the driver. Use the HP EWS to perform the following
tasks:
●Name the product and assign it to a zone on the AppleTalk network.
●Change product settings.
●Set a password for the product.
●From the computer, lock out functions on the control panel to prevent unauthorized access (see
the printing-software help).
Install notes
This text file contains important information about product features, instructions for installing the printing-
system software, and technical assistance.
Online help
This HTML-based help system replaces the Apple Guide help system that was provided with
Mac OS 9.x HP products. The help system is in English only, and can be viewed through a browser or
in the Macintosh OS Help Center.
Screen fonts
The printing-system software for Macintosh operating systems no longer includes a font installer. The
HP Color LaserJet Enterprise CP4020-CP4520 Series product uses previously installed system fonts
when it is installed on a Macintosh computer.
ENWW Printing-system software 169
Macintosh installation instructions
On a Macintosh computer, the installation procedures are basically the same for a network administrator,
a network client, and a single user. Install the software on any computer that has save rights to the
product. Users must have Administrator rights to install the software.
NOTE: If the computer is connected to the product by a LocalTalk (printer port) connection, you must
configure the AppleTalk (or network) control panel for the correct connection to communicate with the
product. You must set up the HP Color LaserJet Enterprise CP4020-CP4520 Series, connect it to the
computer or network, and turn it on before the software is installed. Macintosh operating systems do
not support parallel connections.
The Macintosh partition contains an installer program for each language. Find the appropriate language
for the operating system that is being used, and then use the installer program for that language.
NOTE: Detailed installation steps can be found in Mac OS X installation on page 171.
HP LaserJet software CD, Macintosh partition
The files contained in the Macintosh partition of the HP LaserJet software CD are grouped by language
and reside in the following directory:
●HP CLJ CP4025.mpkg or HP CLJ CP4525.mpkg (installer for the Mac OS X operating system)
●Documentation
NOTE: File layouts differ by language for each regional version of the software CD.
Install the HP LaserJet printing-system software for the Macintosh OS
Topics:
●General installation instructions
●Mac OS X installation
●Setup instructions
General installation instructions
1. Insert the Macintosh printing-system software CD into the CD-ROM drive.
NOTE: If the CD screen does not open automatically, double-click the CD-ROM icon on the
desktop to open the CD-ROM window.
2. Double-click the .mpkg icon.
3. Follow the onscreen instructions to complete the software installation.
NOTE: If you are installing the printing-system software on a Macintosh OS X system, be patient.
The installer must perform an initial search of the computer for up to 1 minute. During this time the
installer might appear to be stalled.
4. When software installation is complete, click Quit. Use the following chart to finish setting up the
product:
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The software program that you use to finish setting up the product varies by operating system. The
following table shows the print setup tools that are available.
Table 5-1 Adding a product in Macintosh operating systems
Operating System Print Center Printer Setup Utility
Mac OS X v10.4 x x
Mac OS X v10.5 x x
Mac OS X installation
This section provides information about the various installation dialog-box sequences for the Mac OS X
operating system.
Main Install dialog box sequence
NOTE: If you are connecting the product to a network, connect the network cable to the network port.
If you are connecting the product to a computer by using the USB cable, install the software before
connecting the USB cable.
1. Insert the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD in
the CD-ROM drive.
NOTE: If the CD screen does not open automatically when the CD is put into the CD-ROM drive,
double-click the CD-ROM icon on the desktop to open the installer folder.
ENWW Macintosh installation instructions 171
2. The installer program opens.
Figure 5-1 Mac installer opening screen
NOTE: The file name displayed on your HP LaserJet installer browser screen may be different
than the file name displayed in the above figure.
NOTE: In the HP LaserJet installer browser screen, double-click the Documentation icon to gain
access to the product manuals. Select a language folder and locate the available guides which are
in .PDF format. The user guide is a .PDF file that is named CP4025_use_enww.pdf or
CP4525_use_enww.pdf.
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3. In the HP LaserJet installer browser screen, double-click the product .MKPG icon to open the
installer program Introduction dialog.
Figure 5-2 Mac installer Introduction dialog
4. Click the Continue button. The License dialog appears.
Figure 5-3 Mac installer License dialog
ENWW Macintosh installation instructions 173
5. You can save or print the license file by clicking the Save button or the Print button.
6. Read the software license agreement, and then click the Continue file. The license agreement
dialog appears.
Figure 5-4 Mac installer license agreement dialog
7. Click the Disagree button to end the installation and close the installer, or click the Agree button
to continue the installation. The Installation Type dialog appears.
Figure 5-5 Mac installer Installation Type dialog
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8. Click the Go Back button to go back to the previous screen.
To change the installation location, click the Change Install Location button, navigate to the
desired location, click the Continue button, and then click the Install button. Go to step 9.
Click the Install button to continue the standard installation. Go to step 9.
Click the Customize button to open a dialog that lists separate software programs that you can
choose to install.
Figure 5-6 Mac installer custom installation dialog
Click the Standard Install button to revert to the standard installation process.
Click Go Back to go back to the previous dialog box.
Use the check boxes in the Package Name list to select the printing-system components to install,
and then click the Install button.
ENWW Macintosh installation instructions 175
9. An authentication dialog appears. Type the required user name and password, and then click the
OK button.
Figure 5-7 Mac installer authentication dialog
10. The Installation dialog appears. A progress bar shows the percentage of the installation progress
that has been completed. Allow the program to install the software.
Figure 5-8 Mac installer Installation dialog
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11. When the installation is complete, the Summary dialog appears, stating that the installation was
successful.
Figure 5-9 Mac installer Summary dialog
Click the Close button to exit the installer.
NOTE: Complete the instructions in Setup instructions on page 177 to set up a printer queue for your
HP Color LaserJet Enterprise CP4020-CP4520 Series product.
Setup instructions
This section contains information about the following topics:
●Setting up a printer with Mac OS X v10.4, v10.5, and later
●Troubleshooting the product setup
Setting up a printer with Mac OS X v10.4, v10.5, and later
Complete these steps after completing the printing-system software installation.
1. If you are installing the product using a USB connection, connect the USB cable between the
product and the computer. Turn on the product. If you are installing using a network connection,
verify that the network cable is connected to the product and that the product is on.
2. In the Applications folder (in the Finder utility), open the Utilities folder, and then run the Printer
Setup Utility.
3. If you are installing the product using a USB connection, verify that the product appears in the
printer list. The Name column in the printer list should display the product name. If this is the case,
the USB setup is complete.
ENWW Macintosh installation instructions 177
If the product does not appear, or if the correct information does not appear in the field, see
Troubleshooting the product setup on page 179.
If you are installing the product using a network connection, continue with the following steps.
4. Click Add in the Printer List to open the Printer Browser screen.
5. You can use either Bonjour (default browser) or IP Printing for the network connection.
NOTE: Bonjour is the easiest method and is the best method to use if the product is installed on
your local network.
IP Printing must be used if you are installing the product on a different network.
If you are using Bonjour, carry out the following steps:
a. Click the Default Browser tab.
b. Select the product from the list. The software verifies that the product is connected to the
network and the Print Using field is automatically populated with the correct PPD for the
product.
NOTE: If you are on a network that has more than one product, print a configuration page
and match the Bonjour Printer Name to the name on the list to identify the product that you
are installing.
NOTE: If the product does not appear in the list, verify that the product is on and connected
to the network, then try turning the product off and then on again. If the product PPD does not
appear in the Print Using pull-down list, turn the computer off and then on again, then restart
the setup process. For more troubleshooting information, see Troubleshooting the product
setup on page 179.
c. Click the Add button.
d. Verify or select the appropriate Installable Options, and then click Continue. Select Make
Default to set the device as your default.
You are finished with the setup process.
If you are using the IP Printing method, carry out the following steps:
a. Click the IP Printer tab.
b. Choose HP Jet Direct – Socket from the Protocol pull-down menu. This is the recommended
setting for HP products.
c. Follow these steps to print the configuration pages.
i. Press the Home button to open the menus.
ii. Press the up arrow or the down arrow to scroll to INFORMATION, and then press
OK.
iii. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION.
iv. Press OK to print the configuration page.
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d. On the first configuration page, under IPv4, find the IP Address. Type this address into the
Address field on the add printer screen.
e. The Name, Location, and Print Using information will automatically be filled in. If the product
PPD does not appear in the Print Using field, turn the computer off and then on again and
restart the setup process.
6. Select the product and click Add. The Installable Options screen appears.
7. In the Optional Trays: drop-down menu, select the trays that are installed on the product.
8. In the Collation in Printer: drop-down menu, select the amount of memory and hard disk
combination that is installed in the product:
9. If the product has a hard disk, select Installed from the Printer Hard Disk drop-down menu.
10. If the product has a duplex unit, select the Duplex Unit check box.
11. In the Accessory Output Bins: drop-down menu, select the output bins that are installed on the
product.
12. In the Paper Matching: drop-down menu, select one of the following options:
●Prompt User for correct size
●Nearest Size & Scale
●Nearest Size & Crop
13. After you have selected the settings in the Installable Options screen, click Continue. The product
name appears in the Printer List and the setup is complete.
Troubleshooting the product setup
If the product does not appear in the printer list after an installation:
Complete each one of these solutions in the order given, and restart the setup process after each one
to see if the issue has been resolved.
●Verify that the USB or network cable is connected between the product and the computer and that
the product is powered on.
●Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a
different USB port.
●Turn the product off and then back on.
●Turn the computer off and then back on.
●If you are using a USB hub on the computer, disconnect any other USB devices from the hub.
If the wrong PPD appears in the Kind column in the printer list after installation:
1. Unplug the USB cable.
2. Delete the print queue with the incorrect type (for example, Generic PostScript Printer).
3. Reinstall the printing-system software.
ENWW Macintosh installation instructions 179
4. Turn the computer off and then on.
5. Reconnect the USB cable from the computer to the product.
If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the product
from the list, and then browse manually for the product PPD.
Remove software from Mac operating systems
You must have administrator rights to remove the software.
1. Open System Preferences.
2. Select Print & Fax.
3. Highlight the product.
4. Click the minus (-) symbol.
5. Delete the print queue, if necessary.
6. Delete the .GZ file from the following hard-drive folder:
●Mac OS X 10.4: Library/Printers/PPDs/Contents/Resources/<lang>.lproj,
where <lang> is the two-letter language code for the language that you are using.
●Mac OS X 10.5 and 10.6: Library/Printers/PPDs/Contents/Resources
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HP Printer Utility for Mac
The HP Printer Utility is a software program that gives you access to the product in Mac OS X.
The HP Printer Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour
or Rendezvous to enable the HP Printer Utility.
The following topics are discussed:
●Access to the HP (Printer) Utility
●Supplies Status
●Device Information
●Color Usage
●File Upload
●Remote firmware update by using the HP Printer Utility
●Upload Fonts
●Duplex mode
●Trays Configuration
●Stored Jobs
●E-mail Alerts
●Network Settings
●Supplies Management
●Protect Direct Ports
●Additional Settings
Click the HP Support button to go to the HP Online Support Web site for more help on any of these
topics.
Access to the HP (Printer) Utility
In Mac OS X v10.4, v10.5, and later, follow these steps to gain access to the HP (Printer) Utility:
1. In the Finder, click Applications and then click Utilities.
ENWW HP Printer Utility for Mac 181
2. Click to select the HP (Printer) Utility. The main HP Utility screen appears. Click the product in
the Printers list.
Figure 5-10 HP Utility main screen
The following sections describe the screens and features that are available in the HP Utility.
Supplies Status
In the Information And Support section of the HP Utility, click Supplies Status to open the Supplies
Status screen.
Figure 5-11 Supplies Status screen
Click Detailed Supplies Information… to open the Supplies Status details screen.
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Use the scroll button to see information about the color print cartridges.
On the Supplies Status screen, click Media to see the status of the trays.
You can also order supplies at anytime by clicking Supplies in the toolbar.
Device Information
In the Information And Support section of the HP Utility, click Device Information to find the product
Service ID (if assigned), the firmware version (FW Version), and the Serial Number.
Figure 5-12 Device Information screen
The product configuration page shows other settings; click View Configuration Page .
ENWW HP Printer Utility for Mac 183
Color Usage
In the Information And Support section of the HP Utility, click Color Usage to open a screen and print
a color-usage job log.
Figure 5-13 Print Color Usage Job Log screen
Click Print Color Usage Log to print a page that shows information about users, print jobs, and software
programs that have printed to the HP Color LaserJet Enterprise CP4020-CP4520 Series product. In
addition, the color-usage log lists the following details about print jobs:
●Date and time
●Total number of jobs
●Mono (monochrome, or black-and-white) sides
●Color sides
●paper sheets
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File Upload
In the Information And Support section of the HP Utility, click File Upload to open the File Upload
screen.
Figure 5-14 File Upload screen
The File Upload command is supported for file types that can be sent directly to the product without
first being opened through a software program. Some files can be uploaded to the product, but some
cannot.
Documents in the following file formats can be printed by using a command line. That is, they do not
need to be opened in a software program that supports the file format (such as the Adobe Acrobat or
Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the File
Upload command.
●HP LaserJet printer command language (.PRN)
●Portable document format (.PDF)
●Postscript (.PS)
●Text (.TXT)
On the File Upload screen, click Choose… to open a navigation screen. Locate the file you want to
upload and click Open.
On the File Upload screen, click Display response from the device to see whether the upload was
successful. If the file loads successfully, no message appears.
On the navigation screen, select the file and click Open. The file name appears in the File Upload
screen of the HP Printer Utility. Click Upload.
Remote firmware update by using the HP Printer Utility
Make sure that you have the tools and files that are necessary for the update. You will need the
HP Printer Utility and the CP4025FW.RFU file or the CP4525FW.RFU file, which is the firmware file for
ENWW HP Printer Utility for Mac 185
the product. The HP Printer Utility is a software program that is available only for Mac OS X v10.2 and
later.
The HP Printer Utility can be found on the HP Color LaserJet Enterprise CP4020-CP4520 Series
printing-system software CD-ROM that came with the product. If you do not have the CD-ROM, you can
obtain the HP Printer Utility by downloading the latest product installer from www.hp.com/go/
cljcp4025_software or www.hp.com/go/cljcp4525_software.
The firmware file can be downloaded from the following Web site:
www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware
After you have the firmware file and the HP Printer Utility, you are ready to begin the update process.
Complete the following steps:
1. Open the HP Printer Utility.
2. In the Information And Support section of the HP Utility, select File Upload, click Choose,
browse to firmware upgrade file, and then click Open.
3. On the File Upload screen, click Upload.
NOTE: You might receive an error message on the screen indicating that the product is offline.
Verify that the product is turned on. If it is, ignore the message. The Updating screen appears and
the update proceeds as expected.
4. The update process can take several minutes. Let the process finish without further interaction with
the product or the computer.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
5. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
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Upload Fonts
In the Information And Support section of the HP Utility, click Upload Fonts to gain access to fonts
that you can upload to the HP Color LaserJet Enterprise CP4020-CP4520 Series product.
Figure 5-15 Upload Fonts screen
The drop-down menu in the Upload Fonts pane has the following options:
●Memory. Fonts that are available in the printer memory are listed.
●Disk. Select this option to show any fonts that are installed on the printer hard disk or flash disk.
By default, no fonts are stored on either of these disks. To upload fonts, select the font name, and
then click Add.
ENWW HP Printer Utility for Mac 187
Duplex mode
For the HP Color LaserJet CP4525dn and HP Color LaserJet CP4525xh product models, the Printer
Settings section includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen.
Figure 5-16 Duplex Mode screen
Use the Enable Duplex Mode command to print internal diagnostic and test pages on both sides of the
page.
1. Select the Enable Duplex Mode check box. This box is clear by default.
2. Click Apply Now to enable printing on both sides of the page.
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Trays Configuration
The Trays Configuration screen is shown in the following figure.
Figure 5-17 Trays Configuration screen
1. In the Printer Settings section of the HP Utility, select Trays Configuration to change paper size
and type for each of the trays installed on your product.
2. To change the paper type, select a tray and then select a different paper type in the Default Media
Type drop-down menu.
3. To change the paper size, select a tray and then select a different paper size in the Default Media
Size drop-down menu.
4. Click Apply Now to save the settings.
ENWW HP Printer Utility for Mac 189
Stored Jobs
In the Printer Settings section of the HP Utility, select Stored Job to change the Enable Job
Storing setting. This setting is selected by default. Click to clear the check box to disable the job-storing
feature.
Figure 5-18 Enable Job Storing screen
You can type a PIN for your job in the Enter Secure Job PIN field.
Select the number of copies in the Copies to Print field.
Select a stored job and click Print to print the job.
Select a stored job and click Delete to delete the job.
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E-mail Alerts
In the Printer Settings section of the HP Utility, select E-mail Alerts to configure the HP Color LaserJet
Enterprise CP4020-CP4520 Series product to send e-mail notifications to users.
If a user name and password have been set, you might need to obtain them from the IT administrator.
For more information, see the HP EWS online help.
Figure 5-19 E-mail Alerts screen
Click Open E-mail Alerts Settings to open the HP EWS. The HP EWS opens to the Setup screen on
the Alerts tab, where you can set notifications.
ENWW HP Printer Utility for Mac 191
Network Settings
In the Printer Settings section of the HP Utility, select Network Settings to open the IP Settings
screen.
Figure 5-20 IPv4 Settings screen
The Network Settings screen provides access to IPv4, IPv6, Bonjour Settings, and Other
Settings.
●DHCP
●BootP
●Manual
You can also use this screen to modify the following settings:
●Host Name
●IP Address
●Subnet Mask
●Default Gateway
To save new settings, click Apply Now.
To view and change other network settings, click Other Settings.
If a user name and password have been set, you might need to obtain them from your IT administrator.
For more information, see the HP EWS online help.
The HP EWS opens to the Network Settings screen.
192 Chapter 5 Macintosh software and utilities ENWW
To view and change the Bonjour network settings, click Bonjour Settings. Bonjour is enabled by default.
To disable Bonjour, click to clear the Enable Bonjour check box and then click Apply Now.
Figure 5-21 Bonjour Settings screen
Select Bonjour Settings to open the Bonjour Settings screen. Bonjour is enabled by default.
The following options are available in the The highest priority service drop-down menu:
●Port 9100 (default)
●IPP
●LPD-RAW
●LPD-TEXT
●LPD-AUTO
●LPD-BINPS
After you select a new setting, click Apply Now to save it.
ENWW HP Printer Utility for Mac 193
Supplies Management
In the Printer Settings section of the HP Utility, click Supplies Management to open the Supplies
Management screen.
Figure 5-22 Replace Supplies screen
The Supplies Management screen allows you to define how the product responds when the supply
states are At Very Low for cartridges, image transfer/fuser kits, and the toner collection unit. The
Supplies Management screen also allows you to define when that very low message state or alert is
given by setting the User Defined Low Threshold (the percentage of estimated supply life left, at which
you want the product to alert you that the supply is low).
In the Cartridge Behavior at Very Low area, select one of the following actions for the product to take
when the black cartridge, color cartridges, image transfer, image fuser, or toner collection kits, are At
Very Low.
●Stop
●Prompt to Continue (default)
●Continue
●Print in Black (color cartridge only)
In the User Defined Low Threshold area, select a percentage life remaining next to the cartridge or
image transfer/fuser kit to define the low threshold alert level for that cartridge or image transfer/fuser
kit.
Click Apply Now to save the new settings.
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Protect Direct Ports
In the Printer Settings section of the HP Utility, select Protect Direct Ports to disable printing over
USB and parallel ports. JetDirect, embedded network connectivity, and third-party add-on cards, such
as FireWire, will not be affected by this setting.
Figure 5-23 Protect Direct Ports screen
Click Disable Direct Ports.
ENWW HP Printer Utility for Mac 195
Additional Settings
In the Printer Settings section of the HP Utility, select Additional Settings to gain access to the
HP EWS.
Figure 5-24 Additional Settings screen
To open the HP EWS, click Open Embedded Web Server.
For information about HP EWS settings, consult the HP EWS online help.
196 Chapter 5 Macintosh software and utilities ENWW
6 Engineering Details
Introduction
This chapter presents engineering detail for the following topics:
●Remote firmware update
●Printing print-ready documents
●Special paper guidelines
●Media attributes and commands
●Installation notes
ENWW Introduction 197
Remote firmware update
The HP Color LaserJet Enterprise CP4020-CP4520 Series product features remote firmware update
(RFU) capability. The method for downloading remote firmware updates from the Web site is similar to
that used to download the latest printing-system software and print drivers.
NOTE: Firmware for the embedded Jetdirect print server will update when the printer firmware is
updated.
The process for remotely upgrading firmware involves three steps:
1. Determine the current level of firmware that is installed on the product.
2. Go to the HP Web site and download the latest firmware to the computer.
3. Download the new firmware to the product.
Determining the current level of firmware
To determine the current level of firmware, view the configuration page.
On the printed Configuration Page, look in the section marked "Device (or Printer) Information" for the
firmware date code and version. It will look similar to this: 20090322 48.001.0
To print a configuration page, follow these instructions.
1. Press the menu button to open the menus.
2. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK.
3. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION.
4. Press OK to print the configuration page.
Downloading the new firmware from the HP Web site
The remote firmware update (.RFU) file and an associated readme file are packaged together as a self-
extracting .EXE file. For detailed instructions about how to download the .EXE file, go to the following
URL:
www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware
The .EXE file consists of a readme file and the .RFU file.
NOTE: For UNIX systems, the remote firmware update file is a .TAR file.
For Macintosh systems, the remote firmware update file is an .SIT, .DMG, or .ZIP file.
Downloading the new firmware to the product
For support information about downloading new firmware from the Web, go to:
www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4525
The product can receive a firmware update when the product is in a READY state. The product waits
for all of the I/O channels to become idle before performing the update.
198 Chapter 6 Engineering Details ENWW
NOTE: If the firmware update involves a change in the format of nonvolatile random-access memory
(NVRAM), any menu settings that are changed from the default settings will return to default settings.
The settings must be changed again if you want them to be different from the defaults. Examples of
settings that are affected in this way are tray types, default symbol sets, and Web-access alerts.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the
product to reinitialize. The I/O transfer time depends on a number of things, including the speed of the
host computer that is sending the update and the I/O method (parallel or network). The reinitialization
time depends on the specific hardware configuration of the product, such as the number of EIO devices
installed, the presence of external paper-handling devices, and the amount of memory that is installed.
Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is
processed.
Use one of the methods described in this manual to update the product firmware.
Printer messages during the firmware update
The following table lists the causes and results of possible interruptions to the firmware update.
Table 6-1 Troubleshooting a firmware update
Cause Result
The job was cancelled from the control panel. No update has occurred.
A break in the I/O stream occurred during send (for example,
the parallel cable was removed).
No update has occurred.
A power cycle occurred during the RECEIVING UPGRADE
process.
No update has occurred.
A power cycle occurred during the PERFORMING
UPGRADE process.
No update has occurred. Resend the update through a parallel
port or USB connection.
A power cycle occurred during the INITIALIZING process. The update has been completed.
Print jobs that are sent to the product while an update is in process do not interrupt the update.
All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote
firmware update fails in a Windows OS, the .RFU file must be resent. For more information, see Table
6-3 Update messages on page 200.
If a remote firmware update fails in a Macintosh OS, contact support from an HP Customer Care Center.
The following table lists possible reasons for the failure of a remote firmware update and the corrective
action required for each situation.
Table 6-2 Troubleshooting a firmware update failure
Reason for firmware update failure Corrective action
The .RFU file is corrupted. The product recognizes that the file is corrupted and rejects the update. Download
the file again and send the new file to the product. Download the file from
www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware.
The wrong product is contained in
the .RFU file.
The product recognizes the product mismatch and rejects the update. Download
the correct file and send it to the product. Download the file from www.hp.com/go/
cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware.
ENWW Remote firmware update 199
Reason for firmware update failure Corrective action
The upgrade was interrupted. See Table 6-3 Update messages on page 200.
A flash hardware failure occurred. Although it is extremely unlikely, the product might have a hardware failure. Call
technical support to address the problem (see the flyer that came with the product
for a local telephone support list).
Three messages appear during a normal update process; a fourth (RESEND UPGRADE) appears only
if the update process does not succeed.
Table 6-3 Update messages
Printer message Explanation
RECEIVING UPGRADE This message appears from the time the product recognizes the beginning of
an .RFU update until the time the product has verified the validity and integrity of
the .RFU update.
NOTE: If the remote firmware update process is interrupted before the firmware
is downloaded (while RECEIVING UPGRADE appears on the control-panel
display), the firmware file must be sent again. No message appears on the product
control panel to indicate that the update was interrupted.
PERFORMING UPGRADE This message appears while the product is actually reprogramming the firmware.
NOTE: If power is lost during the flash DIMM update (while PERFORMING
UPGRADE appears on the control-panel display), the update is interrupted and
the message RESEND UPGRADE appears on the control-panel display.
INITIALIZING This message appears from the time the product has finished reprogramming the
DIMM until the product reinitializes.
RESEND UPGRADE This message appears (in English only) if the firmware update fails because the
RFU process is interrupted. It can also occur if firmware for accessories (such as
the duplex unit or an output device fails to update. Perform another update by any
means that is supported by the product, regardless of the connection (network,
parallel, or USB).
RFU LOAD ERROR
SEND RFU UPGRADE
ON <X> PORT
where X = Network or USB
This message appears (in English only) if the firmware update fails because the
print-engine firmware is corrupted.
NOTE: When this message appears, the firmware upgrade must be sent twice
to upgrade all firmware components, even though the product returns to ready
after the first upgrade.
DOWNLOAD FILE NOW
SEND RFU UPGRADE
MISMATCH BETWEEN
PRODUCT AND FILE
The wrong firmware file was sent to the product. Send the correct firmware file.
NOTE: To verify that the firmware update succeeded, print a new configuration page from the control
panel and verify that the firmware date code on the configuration page has changed.
NOTE: If the product exhibits unexpected behavior after correcting a firmware update, turn the power
off, and then back on.
Table 6-2 Troubleshooting a firmware update failure (continued)
200 Chapter 6 Engineering Details ENWW
Downloading custom color profiles
Obtain custom color profiles just as you would any other remote-firmware update, using the procedures
described in these sections.
Custom color-profile .RFU files are named as follows:
clj####_<what>_<version>.RFU
where:
●#### is the product-model number of the color table
●<what> is a one-word description of what the table does
●<version> is a two-part version number consisting of a major and a minor value
For example, some custom color-profile .RFU files that could be available include:
●A simulation of the color settings for the HP Color LaserJet 4650 product:
*clj4650_*.RFU
●A remote-firmware-update file that resets your product to its original state:
*reset_*.RFU
While every care is taken to ensure a close match with the colors available on the product, several
factors can affect the outcome of the match:
●Differences between products within and between a given model line
●paper type
●The age and state of the custom-profile product and the product to which the profile is to be
downloaded
●The use or non-use of genuine HP supplies
●Environmental conditions
Remote firmware update by using FTP through a browser
Complete the following steps to update the product firmware by using file transfer protocol (FTP) through
a browser.
NOTE: This method is not recommended with Windows Vista or if Internet Explorer 7 is installed on
your computer, due to frequent timeouts. A stand-alone FTP client program is recommended for
Windows Vista.
NOTE: The following instructions can be used in Windows operating systems only.
1. Make note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see Determining the current
level of firmware on page 198
2. Open a browser window.
ENWW Remote firmware update 201
3. In the address line of the browser, type ftp://<IPADDRESS>, where <IPADDRESS> is the TCP/
IP address of your product. For example, if the TCP/IP address is 192.168.0.90, type FTP://
192.168.0.90
4. Locate the downloaded .RFU file for the product.
5. Drag and drop the .RFU file onto the PORT4 icon or onto any open space in the browser window.
NOTE: If the PORT4 icon does not appear as a folder name, you might have to enable folder
viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following
procedure to enable the folder view.
a. Select Tools, select Internet Options, and then select the Advanced tab.
b. Select the Enable folder view for FTP sites.
c. Click OK to save the setting.
6. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
7. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
Remote firmware update by using FTP on a direct network connection
(Windows)
If the HP Color LaserJet CP4525 uses a direct network connection, use file transfer protocol (FTP) to
update the firmware. Complete the following steps.
1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect
page is the second page of the configuration page printout. To print a configuration page, see
Determining the current level of firmware on page 198
NOTE: Before connecting to the product, make sure that the product is not in Powersave mode.
Also make sure that any error messages are cleared from the control-panel display.
2. Open a command window on the computer.
3. Type ftp <TCP/IP product ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type ftp 192.168.0.90.
4. Press Enter on the keyboard.
5. When prompted for the user name, press Enter.
6. When prompted for the password, press Enter.
7. Type bin at the command prompt.
8. Press Enter. The message 200 Type set to I, Using binary mode to transfer files appears in the
command window.
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9. Type put <FILENAME>, where <FILENAME> is the name of the .RFU file that was downloaded
from the Web, including the path. For example, type put C:\LJ\CP4520FW.RFU, and then press
Enter.
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type the following path:
put "c:\My Documents\LJ\CP4520fw.rfu"
The following series of messages appears in the command window:
200 PORT command successful
150 Opening BINARY mode data connection
226 Ready
226 Processing Job
226 Transfer complete
After these messages appear, a message containing transfer-speed information appears.
10. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
11. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
12. At the command prompt, type bye to exit the FTP command.
13. At the command prompt, type exit to return to the Windows interface.
Remote firmware update through a local Windows port
If the product is connected through a local port (parallel), then you can send the .RFU file directly to the
product by using a COPY command from a command prompt or an MS-DOS window. At the command
prompt, perform the following steps for your operating system.
ENWW Remote firmware update 203
Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008
The .RFU file can be sent directly to the product by typing a copy command at a command prompt or
in an MS-DOS window.
1. At a command prompt, type copy /b <FILENAME> <PORTNAME> , where <FILENAME> is the
name of the .RFU file (including the path) and <PORTNAME> is the name of the appropriate printer
port (such as LPT1). For example, type the following:
C:\>copy /b c:\CP4520fw.rfu lpt1
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu"
lpt1
2. Press Enter on the keyboard.
3. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
4. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
5. At the command prompt, type exit to close the command window.
Remote firmware update through a USB port
Before you can send a firmware upgrade through the USB port, you need to know the name of the
computer the printer is connected to, and you need to enable printer sharing. The following steps for
finding your computer name and sharing a printer are specifically for Windows® XP. Finding your
computer name and sharing a printer using other versions of Windows operating systems are similar,
with slightly different operations.
Find the name of your computer.
1. Click the Start, Programs, Accessories, System Tools, and then choose System
Information.
2. Locate your computer’s name in the right window-pane next to System Name.
3. Write down your computer name to use later.
Share the connected printer.
1. Click the Start, Settings, then select Printers and Faxes.
2. Right-click the printer to receive the upgrade, and select Sharing…
3. Choose the radio button labeled Share this printer.
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4. Enter a name for the share. Make it short and easy to remember. For example: “HP LaserJet mfp”.
Write down this sharename to use later.
5. Click Apply.
Follow these instructions to perform a remote firmware update for products connected over a USB
connection:
1. From a command prompt or in an MS-DOS window, type copy /b <FILENAME>\
\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the .RFU file (including
the path), <COMPUTERNAME> is the name of the computer from which the product is being
shared, and <SHARENAME> is the product share name. For example, type the following:
copy /b CP4520fw.rfu\\your_computer\clj4520
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu" \
\your_computer\clj4520
2. Press Enter on the keyboard. The messages described in the section Printer messages during the
firmware update on page 199 appear on the control panel. The message 1 file(s) copied appears
on the computer screen.
3. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
4. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
Remote firmware update through a Windows network
If the product is shared on a Windows network, follow these instructions:
1. From a command prompt or in an MS-DOS window, type copy /b <FILENAME> \
\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the .RFU file (including
the path), <COMPUTERNAME> is the name of the computer from which the product is being
shared, and <SHARENAME> is the product share name. For example, type the following:
C:\>copy /b c:\CP4520fw.rfu \\your_server\your_computer
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu" \
\your_server\your_computer
2. Press Enter on the keyboard. The messages described in the section Printer messages during the
firmware update on page 199 appear on the control panel. The message 1 file(s) copied appears
on the computer screen.
3. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
ENWW Remote firmware update 205
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
4. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
Remote firmware update by using the LPR command
NOTE: This remote firmware update method is for use in Windows 2000, Windows XP,
Windows Server 2003, and Windows Server 2008.
Complete the following steps to update the firmware by using the LPR command.
1. From a command window, type the following:
lpr -P <IPADDRESS> -S <IPADDRESS> -o l <FILENAME>
OR
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where IPADDRESS can be either the TCP/IP address or the hostname of the product, and where
FILENAME is the filename of the .RFU file.
NOTE: The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the
numeral 1. This parameter sets the transport protocol to binary mode.
2. Press Enter on the keyboard. The messages described in the section Printer messages during the
firmware update on page 199 appear on the control panel.
3. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
4. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
5. Type exit at the command prompt to close the command window.
HP Easy Firmware Upgrade utility
Use the HP Easy Firmware Upgrade utility to send a firmware file to the HP Color LaserJet Enterprise
CP4020-CP4520 Series.
When a firmware file is downloaded from the HP Web site, the .ZIP file contains two files, the HP Easy
Firmware Upgrade utility self-extracting firmware executable and the readme file that is applicable for
the product and firmware revision you are downloading.
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The HP Easy Firmware Upgrade utility uses the current print path, USB, or network connection to
communicate with the device, and does not require the use of the Windows spooler. This utility is only
available for Windows operating systems.
Follow these instructions to complete the firmware update.
NOTE: In some circumstances, the update might require ten minutes or more to complete.
Do not power cycle the product or the computer during this process or the product may become unstable
and or unusable.
1. Download the HP Easy Firmware Upgrade utility from the following Web site.
www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware
2. Double-click and extract the downloaded file to your desktop.
3. Print a configuration page from the device. Under the Device Information heading, note the
datecode and version number. These should change after you have successfully completed the
firmware update. To print a configuration page, see Determining the current level of firmware
on page 198.
4. Verify that the printer is at a Ready state.
5. On your computer, locate the HP Easy Firmware Upgrade utility file.
6. Double-click the HP Easy Firmware Upgrade utility file. The following dialog box appears.
Figure 6-1 HP Easy Firmware Upgrade utility screen 1
ENWW Remote firmware update 207
7. Click the down arrow next to the Select Printer to Update: drop-down list and select the device
you want to update.
NOTE: If the device you want to upgrade is not in the list, you must install a printer-driver for the
device and be able print to the device with the printer-driver before continuing.
Figure 6-2 HP Easy Firmware Upgrade utility screen 2
8. Click the Send Firmware button to begin the update process.
CAUTION: Interrupting the firmware upgrade process by turning the printer off and then turning
it on again or by attempting to send a print job to the printer might cause the printer to go into an
unrecoverable state.
9. The progress bar gradually moves to the right during the firmware upgrade process.
NOTE: The progress bar does not necessarily reflect the actual time needed for the firmware
upgrade to complete.
Figure 6-3 HP Easy Firmware Upgrade utility progress screen
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10. The upgrade process is complete when an icon appears in the lower-right corner of the dialog box.
A smiling icon appears when the utility completes successfully. A frowning icon appears when the
utility completes unsuccessfully.
If the frowning icon appears, check to make sure the printer is on and at a Ready state. Verify that
you can send print jobs to the printer, and then try again to perform the firmware update.
Figure 6-4 HP Easy Firmware Upgrade utility complete screen
11. Click Exit to close the dialog box.
12. The product automatically turns itself off and then on again.
13. When the device is at a Ready state, print a Configuration page to verify that the version has
changed.
Remote firmware update through HP Web Jetadmin
Remote firwmare update using HP Web Jetadmin V7.8 or 8.x
This procedure requires that you install HP Web Jetadmin V7.8 or 8.x on the computer. Complete the
following steps to update a single product through HP Web Jetadmin after downloading the .RFU file
from the HP Web site.
1. Start HP Web Jetadmin.
2. Type the TCP/IP address or IP host name of the product in the Quick Device Find field, and then
click Go. The product Status window opens.
3. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to
the Device Lists folder.
4. Expand the Device Lists folder and select All Devices. Locate the product that you want to update
in the list of products, and click to select it.
5. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update
Printer Firmware from the choose action list.
6. If the name of the .RFU file is not listed in the All Available Images dialog box, click Browse in
the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you
downloaded from the Web at the start of this procedure. If the filename is listed, select it.
ENWW Remote firmware update 209
7. Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server.
8. Refresh the browser.
9. Select the .RFU file from the Printer Firmware Update drop-down menu.
10. Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the product.
11. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
HP Web Jetadmin V7.8 or 8.x can also be used to perform multiple or unattended installations. Complete
the following steps for multiple or unattended installations.
1. Start HP Web Jetadmin.
2. Create a device group. A simple way to do this is to follow these steps:
a. Click Device Management, and then click All Devices.
-or-
b. Shift-click to select products that you want to be included in the group, and then click OK.
-or-
c. When prompted, type a name for the new device group, and then click OK.
3. To modify several products in a group, click the group name, and then click Open.
4. The drop-down menu for Device Group Tools appears on the right side of the window. Scroll if
necessary to view it.
5. In the Device Group Tools drop-down box, select an action. Type the appropriate information.
Click Return to Device Group when finished.
Remote firmware update using HP Web Jetadmin 10.x
NOTE: HP Web Jetadmin can be configured to get firmware details from hp.com directly. Use Tools,
Options, Shared, Network, HTTP to add HTTP proxy details (if needed) and to enable “Allow download”.
“Allow download” is required for HP Web Jetadmin to communicate with the Internet. Once these settings
are enabled, HP Web Jetadmin may be able to get firmware listing and firmware image files directly
from HP.com if this is allowed on the network where HP Web Jetadmin is running.
1. Start Web Jetadmin 10.x
2. From the Device Management section, select All Devices (or the appropriate device group). An
All Devices list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device Discovery
section in the lower-left of the screen (this will highlight your device in the device list). You can sort
the device list by clicking on a column name at the top.
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4. If your device list is sorted my model number, you may select multiple devices with the same model
number by Control-Click or Shift-Click.
5. Right-click on the device and select Upgrade firmware….
6. An Upgrade Firmware window will appear. Select Device firmware and then click Next.
7. A list of available firmware will appear. If the correct version is listed, click Next, and the upgrade
process will start.
If the correct firmware version does not appear on the list, perform a manual upload. New firmware may
be available on an FTP site prior to appearing on hp.com. The instructions below allow you to upload a
RFU file from your local PC to WJA 10.
Perform a manual firmware upload.
1. Click on Firmware/Firmware Repository in the Device Management pane.
2. A Firmware Repository window displays in the center of the screen
3. Click on Upload in the upper-right of the window.
4. Browse to the .rfu file on your computer.
5. Click Upload.
6. Once the .rfu file is uploaded, perform steps 2 through 6 in the remote firmware update procedure.
NOTE: Do not turn printer off during the update process! When the update process is complete, the
printer will automatically reboot. If the firmware update process fails, Web JetAdmin will provide
notification with a page (screen) of information regarding the reason(s) for failure. A link will be provided
to attempt the process again.
Remote firmware update by using FTP on a direct network connection
(Macintosh)
NOTE: The Mac version of the firmware file on the Web is .DMG. It is a compressed file format for
Macintosh. Once uncompressed, both a Readme and the .RFU file are visible.
Make a note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second
page of the configuration page printout. To print a configuration page, see Determining the current level
of firmware on page 198.
Remote firmware update using the HP Printer Utility (Macintosh OS X)
The HP Printer Utility is a software program which is available in Mac OS X V10.3 and later. The HP
Printer Utility gives you access to product features and settings in and can be found on the software CD
which came with the product.
If you do not have the CD, you can obtain the HP Printer Utility by downloading the latest product installer
from the following Web sites: www.hp.com/go/cljcp4025_software or www.hp.com/go/
cljcp4525_software
The HP Printer Utility must be installed using IP, Bonjour, Rendezvous, or a USB connection. The HP
Printer Utility does not work when it is installed by using the AppleTalk protocol.
ENWW Remote firmware update 211
Follow these steps to perform a remote firmware update using the HP Printer Utility.
1. Open the HP Printer Utility. The utility can be found in the Application/Utilities folder by choosing
the HP Printer Selector
2. Choose your product from the list and click Select. Proceed to step 5.
●If a list of printers does not appear in the HP Printer Utility, click on the printer icon in the lower
left corner.
●Choose your product from the list, Press Select and proceed to step 5.
3. If the product does not appear, click More Printers…. The Connection Type screen displays.
4. Choose the connection type (USB or TCP/IP). Select the product name or enter in an IP address.
5. On the Connection Type screen, click Add. The Select Printer screen displays.
6. Choose your product from the list and click Select.
7. Select Update Firmware on the left side of the window, click Choose, browse to firmware upgrade
file, and then click Open.
8. On the Update Firmware screen, click Update.
Remote firmware update for UNIX systems
NOTE: The UNIX version of the firmware file on the Web is in .TAR format. TAR is a compressed file
format for UNIX. Once uncompressed, both a Readme and the .RFU file are visible.
For UNIX systems, any command method that delivers the .RFU file to the product is acceptable,
including the following:
1. At the command prompt, type cp /home/yourmachine/FILENAME /dev/parallel>, where
</home/yourmachine/FILENAME> is the location of the .RFU file.
2. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. The
messages described in the section Printer messages during the firmware update on page 199
appear on the control panel.
NOTE: The product automatically turns off and then on again to activate the update; this can
happen more than once. At the end of the update process, the READY message appears on the
control panel. Do not turn off the product or interfere with the update until you see this message.
3. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
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Printing print-ready documents
Several methods are available for printing documents independently of the original software program
that was used to create the document. Normally, the document is printed by opening the original
application and printing it to a file, or is printed by means of a distribution method such as internet
downloading. The following print-ready file formats can be sent directly to the HP Color LaserJet
Enterprise CP4020-CP4520 Series product without first opening the original software program:
●HP LaserJet Printer Control Language (.PRN)
●Portable Document Format (.PDF)
●Postscript (.PS)
●Text (.TXT)
Use one of the following methods to send print-ready files to your product.
NOTE: The examples that are used here are for printing .PDF documents. However, any print-ready
file type can be substituted.
Print-ready file printing by using FTP through a browser
Complete the following steps to print print-ready files directly by using FTP through a browser.
NOTE: The following instructions can be used on Windows or Macintosh operating systems.
1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect
page is the second page of the configuration page printout. To print a configuration page, see
Determining the current level of firmware on page 198.
2. Open a browser window.
3. In the address line of the browser, type ftp://<IPADDRESS>. For example, if the TCP/IP address
of your product is 192.168.0.90, type the following:
FTP:// 192.168.0.90
4. Locate the print-ready file for the product.
5. Drag and drop the print-ready file onto the PORT icon in the browser window.
NOTE: If the PORT icon does not appear as a folder name, you might have to enable folder viewing
for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following procedure to enable
the folder view.
1. Select Tools, then select Internet Options, and then select the Advanced tab.
2. Select the Enable folder view for FTP sites.
3. Click OK to save the setting.
ENWW Printing print-ready documents 213
Print-ready file printing by using FTP on a direct network connection
(Windows)
If the HP Color LaserJet Enterprise CP4020-CP4520 Series uses a direct network connection, use file
transfer protocol (FTP) to print a print-ready file. Complete the following steps for the operating system:
1. Take note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect
page is the second page of the Configuration page printout. To print a configuration page, see
Determining the current level of firmware on page 198.
2. Open a command window on the computer.
3. Type ftp <TCP/IP product ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type the following:
ftp 192.168.0.90
4. Press Enter on the keyboard.
5. When prompted for the user name, press Enter.
6. When prompted for the password, press Enter.
7. Type bin at the command prompt.
8. Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in
the command window.
9. Type put <FILENAME>, where <FILENAME> is the name of the print-ready file to be printed,
including the path. For example, type the following:
put C:\LJ\CP4520FW.PDF
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type put "c:\My Documents\LJ\CP4520FW.PDF"
The following series of messages appears in the command window:
200 PORT command successful
150 Opening BINARY mode data connection
226 Ready
226 Processing Job
10. Press Enter on the keyboard.
11. The print-ready file prints.
12. At the command prompt, type bye to exit the FTP command.
13. At the command prompt, type exit to return to the Windows interface.
Print-ready printing by using a local Windows port
To print directly by using a local Windows port, follow the instructions for your operating system.
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Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows
Vista
The print-ready file can be sent directly to the product by typing a copy command at a command prompt
or in an MS-DOS window.
1. At a command prompt, type copy /b <FILENAME> <PORTNAME>, where <FILENAME> is the
name of the print-ready file (including the path) and <PORTNAME> is the name of the appropriate
printer port (such as LPT1). For example, type the following:
C:\>copy /b c:\CP4520FW.PDF lpt1
2. Press Enter on the keyboard.
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520FW.PDF". The
message PROCESSING JOB appears on the control panel, and the job prints.
3. At the command prompt, type exit to close the command window.
Print-ready file printing in a Windows network
If the product is shared on a Windows network, complete the following steps.
1. From a command prompt or in an MS-DOS window, type copy /b <FILENAME> \
\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the print-ready file
(including the path), <COMPUTERNAME> is the name of the computer from which the product is
being shared, and <SHARENAME> is the product share name. For example, type the following:
C:\>copy /b c:\CP4520FW.PDF \\your_server\sharename
NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520FW.PDF" \
\your_server\sharename
2. Press Enter on the keyboard. The message PROCESSING JOB appears on the control panel,
and the job prints. The message 1 file(s) copied appears on the computer screen.
Print-ready file printing by using the LPR command
NOTE: This direct printing method is for use in Windows 2000, Windows XP, Windows Server 2003,
Windows Server 2008, and Windows Vista.
ENWW Printing print-ready documents 215
Complete the following steps to print a print-ready file by using the LPR command.
1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect
page is the second page of the configuration page printout. To print a configuration page, see
Determining the current level of firmware on page 198.
2. From a command window, type the following:
lpr -P <IPADDRESS> -S <IPADDRESS> -o l <FILENAME>
or
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where IPADDRESS can be either the TCP/IP address or the host name of the product, and where
FILENAME is the file name of the print-ready file.
NOTE: The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the
numeral 1. This parameter sets the transport protocol to binary mode.
3. The file prints, but no messages appear in the command prompt window.
4. Type exit at the command prompt to close the command window.
Print-ready file printing by using FTP on a direct network connection
(Macintosh)
If the HP Color LaserJet Enterprise CP4020-CP4520 Series uses a direct network connection, use file
transfer protocol (FTP) to print a print-ready file. Complete the following steps for the operating system:
1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect
page is the second page of the configuration page printout. To print a configuration page, see
Determining the current level of firmware on page 198.
2. Open a Terminal window on your Macintosh. You can find the Terminal program on the computer
in the following location:
System/Applications/Utilities/Terminal
Open the Finder, select Applications, and then click Utilities. Double-click to open the Terminal
utility.
3. Type FTP <TCP/IP product ADDRESS>. For example, if the TCP/IP address is 192.168.0.90,
type the following:
FTP 192.168.0.90
4. Press Enter on the keyboard.
5. When prompted for a user name and password, press Enter.
6. You can drag and drop the firmware file into the Terminal folder (System/Applications/Utilities/
Terminal). Alternatively, you can type put <path>, where <path> is the location where the print-
ready file was downloaded from the Web. For example, type the following:
put /username/desktop/CP4520FW.PDF
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NOTE: If the file name or path includes a space, you must enclose the file name or path in
quotation marks. For example, type put "/user name/desktop/CP4520FW.PDF"
To ensure that the entire path to the print-ready file is placed in the put command, type put and
a space, and then click and drag the print-ready file onto the terminal window. The complete path
to the file is automatically placed after the put command.
7. Press Enter.
8. The download process begins and the firmware is updated on the product. This can take about
five minutes. Let the process finish without further interaction with the product or computer.
9. The product automatically turns off and on again to activate the update.
Print-ready file printing in UNIX systems
For UNIX systems, any command method that delivers the print-ready file to the product is acceptable,
including the following:
●At the command prompt, type cp </home/yourmachine/FILENAME/ dev/parallel>,
where </home/yourmachine/FILENAME> is the location of the print-ready file.
ENWW Printing print-ready documents 217
Special paper guidelines
For more information on Special paper guidelines; Supported paper sizes; Supported paper types; Tray
and bin capacity; and Paper orientation see the User Guide at the following links: www.hp.com/go/
cljcp4525_manuals and www.hp.com/go/cljcp4025_manuals.
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Media attributes and commands
This section includes the following information about paper attributes:
●Paper-source commands
●Paper-type commands
Paper-source commands
The PCL 6 Print driver attribute for paper source is ubyte # MediaSource or ubyte_array
"string" MediaSource. See the following table for values of #. For example, "ubyte 4
MediaSource" is the command for Tray 2.
The PCL 5 print driver escape sequence for paper source is Esc&l#H (the "l" is a lowercase "L" rather
than the numeral "1"). See the following table for values of #. For example, Esc&l1H is the command
for Tray 2.
NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series products support Tray 1, Tray 2,
and Tray 3 only.
Table 6-4 Paper-source commands
1
Input source PCL 5
Esc&l#H
PCL 6
ubyte #
MediaSource
2
PCL 6
ubyte_array
"string"
MediaSource
PostScript
/MediaPosition
# or null/
ManualFeed true
or false
Automatically select NA NA NA NA
Printer auto select 7 1 AUTOSELECT null false
Manual feed in tray 1 2 2 MANUALFEED 3 true
Tray 1 (100-sheet) 4 3 TRAY1 3 false
Tray 2 (250-sheet) 1 4 TRAY2 0 false
Tray 3 (500-sheet) 5 5 TRAY3 1 false
Tray 4
1
8 7 TRAY4 4 false
Tray 5
1
9None TRAY5 38 false
Tray 6
1
NA None TRAY6 39 false
Tray 7
1
NA None TRAY7 40 false
Tray 8
1
NA None TRAY8 41 false
Tray 9
1
NA None TRAY9 42 false
Tray #
3
20 to 39 8 to 55 TRAY# (# depends on the
number of internal trays)
5 to 37 false
ENWW Media attributes and commands 219
Input source PCL 5
Esc&l#H
PCL 6
ubyte #
MediaSource
2
PCL 6
ubyte_array
"string"
MediaSource
PostScript
/MediaPosition
# or null/
ManualFeed true
or false
Envelope feeder
1
6 ENVELOPETRAY 2 false
1Trays 4 through 9 and the envelope feeder are not options for the HP Color LaserJet Enterprise CP4020-CP4520 Series
products. The options are included in this table only to show what the Universal Print Driver (UPD) generally supports.
2For the string value, you must include the quotation marks around the variable. For example, ubyte_array "TRAY2"
MediaSource is the PCL 6 command for Tray 2.
3Refers to optional trays.
Paper-type commands
The PCL 5 print driver escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is the
number of characters in the paper type plus 1. For example, in the sequence "Esc&n6WdPlain", "Plain"
has 5 letters plus 1, for a total of 6.
Table 6-5 paper-type commands
Esc& n# Wd Paper type
Esc& 6Wd Plain
Esc& 11 Wd Preprinted
Esc& 11 Wd Letterhead
Esc& 13 Wd Transparency
1
Esc& 11 Wd Prepunched
Esc& 7Wd Labels
Esc& 5Wd Bond
Esc& 9Wd Recycled
Esc& 6Wd Color
Esc& 6Wd Light
Esc& 13 Wd Interpaperte
Esc& 6Wd Heavy
Esc& 12 Wd Extra Heavy
Esc& 11 Wd Cardstock
2
Esc& 6Wd Rough
Esc& 7Wd Glossy
Esc& 12 Wd Tough Paper
Esc& 9 Wd Envelope
1You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the control panel.
2The correct command for cardstock is "Esc&n11WdCard Stock", with a space between the "d" and the "S", and with an
uppercase "S".
Table 6-4 Paper-source commands
1
(continued)
220 Chapter 6 Engineering Details ENWW
Installation notes
●I. INTRODUCTION
●II. LATE-BREAKING INFORMATION
●III. INSTALLATION INSTRUCTIONS
●IV. TECHNICAL ASSISTANCE
●V. LEGAL STATEMENTS
I. INTRODUCTION
PURPOSE OF THIS DOCUMENT
This document provides specific installation instructions and other information you should know before
you install and use the printing-system software. The installation instructions are for the following
operating systems:
●Windows XP
●Windows Server 2003
●Windows Server 2008
●Windows Vista
●Windows 7
●Mac OS X v10.4 and later
For information about Linux printer drivers, go to www.hp.com/go/linuxprinting.
For more information about the device and printer-driver features, see the HP Color LaserJet Enterprise
CP4020/CP4520 Series Printers User Guide and the online help included with each software
component.
WHO NEEDS THIS SOFTWARE?
All users require this printing-system software. Network clients need the installation CD, or the name of
the appropriate network directory, to install the software on their individual workstations.
SYSTEM REQUIREMENTS
The following are compatible system requirements for Windows and Macintosh:
●CD-ROM or DVD drive, or Internet connection
●Dedicated universal serial bus (USB 1.1 or 2.0) connectivity port, or network connection
●Windows Server 2003 and Windows Server 2008: 220 MB of available hard-disk space
●Mac OS X: 150 MB of available hard disk space
ENWW Installation notes 221
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS
The CD that is included with the product has software for Windows operating systems and Apple
Macintosh systems. For more information about a particular printer driver or software component, see
the associated online help.
Network administrator software components
HP Web Jetadmin
Network administrators can use HP Web Jetadmin to configure and manage HP products across a
variety of operating systems.
NOTE: HP Web Jetadmin is not included on the software CD. Network administrators can download
the HP Web Jetadmin software at the following Web site:
www.hp.com/go/webjetadmin
HP Printer Utility for Mac OS X
Network administrators can use the HP Utility for Macintosh OS X v10.4 and later to configure and
manage HP products from the computer. The printing-system software CD-ROM includes the HP Printer
Utility as part of the driver install.
HP Driver Deployment Utility for Windows operating systems
The printing-system software CD includes the HP Driver Deployment Utility as one of the installer
options. Network administrators can use this utility to create a custom printer-driver installation package
that includes organization-specific components. Select the components from the printing-system
software CD. If the selected printer drivers support preconfiguration, you are prompted to preconfigure
the printer-driver settings. Upon completion, the customization utility produces an executable file (*.EXE)
and a *.CAB file. Use these files to install the preconfigured printer drivers on client machines. This utility
supports silent, batch operations. To gain access to the customization utility, select Advanced Install
Options on the first CD browser screen, select Administrator Software on the second screen, and
then select Driver Deployment Utility.
For more information and to download the latest version, go to www.hp.com/go/ddu.
Update Now
If you have modified the configuration of the product since installation, the driver can be automatically
updated with the new configuration in environments that support bidirectional communication. In the
Printers and Faxes folder, right-click the printer and select Properties. On the Device Settings tab,
click Automatic Configuration, and then select Update Now. This automatically captures the new
configuration in the driver.
End-user software components
Printer drivers
A printer driver is a software program that other software programs use to gain access to the product
features. Typically, you install one printer driver for each product. The printing-system software CD that
came with your product includes the following printer driver:
●PCL 6
222 Chapter 6 Engineering Details ENWW
The most recent printer drivers and printing-system software are available at the following Web sites:
●www.hp.com/go/cljcp4025_software
●www.hp.com/go/cljcp4525_software
Additional printer drivers might be available from an HP distributor or from online sources. See the
“TECHNICAL ASSISTANCE” section of this document or see the user guide for more information about
obtaining printer drivers and other HP software.
Product documentation
A basic version of the user guide is located in the following places:
●On the printing-system software CD, in the Manuals folder
●Click the User Documentation button on the CD Browser Home screen
NOTE: Some documents are not available in all languages on the CD. Please check the following
Web sites for more documentation and information:
www.hp.com/support/cljcp4025
www.hp.com/support/cljcp4525
To see the expanded version of the user guide, go to the following Web sites and select the Manuals
link.
●www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4025_manuals
●www.hp.com/support/cljcp4525 or www.hp.com/support/cljcp4525_manuals
Uninstall
Use the uninstall utility to select and remove any or all of the Windows HP printing-system components.
See the "UNINSTALLER" section in this document for more instructions.
Latest printer drivers
The latest printer drivers and product software are available at the following Web site:
●www.hp.com/go/cljcp4025_software
●www.hp.com/go/cljcp4525_software
II. LATE-BREAKING INFORMATION
KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS
An updated listing of known issues for the printing-system software is available at the following Web
site:
●www.hp.com/support/cljcp4025
●www.hp.com/support/cljcp4525
Click the Release Notes or Readme File links on the printer-driver download page for the appropriate
operating system and the printer-driver version.
ENWW Installation notes 223
III. INSTALLATION INSTRUCTIONS
In a Windows environment, the CD setup or installation software detects the version of the operating
system that you are running. The software is installed in the language that you select. For example, if
you are running an English version of Windows and have the language preference set to Spanish, the
installation utility installs the Spanish version of the printing software for the appropriate Windows
version.
WINDOWS INSTALLATION OPTIONS
The following methods are available for installing printer drivers and software components.
●Install Now. This method installs the drivers and software. Recommended for most users.
●Advanced Install Options. Provides flexibility for installing your choice of drivers and software.
Recommended for advanced users and system administrators.
INSTALL SOFTWARE ON WINDOWS XP, WINDOWS SERVER 2003, WINDOWS SERVER
2008, WINDOWS VISTA, AND WINDOWS 7 SYSTEMS
NOTE: Connecting the product to the computer using a USB cable before installing software, also
called “Plug and Play,” is not recommended. See the installation guide for more information.
NOTE: Administrator privileges are required to install the printing system on all Windows operating
systems.
Printing-system installation from the CD or Internet download for network and USB connections
1. Quit all programs.
2. Insert the CD.
a. When the main menu appears, click Install Now.
b. Follow the onscreen instructions.
3. If the HP printing-system installer program has not started after 30 seconds, complete steps 4
through 8.
4. On the Start menu, select Run. (From a Vista computer, click Start, All Programs,
Accessories, and then Run.)
5. Browse to the root directory for the CD drive.
6. Select the SETUP.EXE file. Click Open, and then click OK.
7. When the main menu appears, click Install Now.
8. Follow the onscreen instructions.
NOTE: If you download the printing-system or driver from the Internet, you might need to first run the
EXE file(s). If SETUP.EXE does not run automatically, browse to its root location, double-click the file,
and follow the onscreen instructions.
Port selection
When the installation process is complete, you might need to assign the product to a port on your network
if you did not assign a port during setup. Perform one of the following procedures:
224 Chapter 6 Engineering Details ENWW
Windows XP, Windows Server 2003, or Windows Server 2008
1. Click Start, select Settings, select Control Panel, and then select Printers.
2. Select the printer that you just installed.
3. On the toolbar, click File.
4. Click Properties.
5. Click the Port tab to change the port information.
Windows Vista and Windows 7
1. Click Start, click Control Panel, and then in the category for Hardware and Sound, click
Printers or Devices and Printers.
2. Right-click the printer that you just installed.
3. Click Printer Properties.
4. Click the Port tab to change the port information.
Printer driver only (Add Printer) - Windows XP, Windows Server 2003, and Windows Server 2008
1. Close all programs.
2. Click Start, click Settings, click Control Panel, and then click Printers.
3. Click Add (a) printer.
4. Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer
manufacturer list.
5. Click Have Disk.
6. Browse to the printer driver location using one of the following options:
●CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the
software CD.
●Internet download: Browse to the folder where the Web files were downloaded and
decompressed.
7. Select the appropriate INF file.
8. Click Open, and then click OK.
9. Select the appropriate printer.
10. Follow the remaining onscreen instructions to complete the printer installation.
Printer driver only (Add Printer) - Windows Vista and Windows 7
1. Close all programs.
2. Click Start, click Control Panel, and then click Hardware and Sound.
3. Under the Printers or Devices and Printers section, click Add a printer.
ENWW Installation notes 225
4. Select Add Local Printer and either use an existing port or create a new port.
a. For a new port, select Standard TCP/IP.
b. Enter the IP Address or Host Name.
5. Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer
manufacturer list.
6. Click Have Disk.
7. Browse to the printer driver location using one of the following options:
●CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the
software CD.
●Internet download: Browse to the folder where the Web files were downloaded and
decompressed.
8. Select the appropriate INF file.
9. Click Open, and then click OK.
10. Select the appropriate printer.
11. Follow the remaining onscreen instructions to complete the printer installation.
UNINSTALLER
Start the Uninstaller - Windows XP, Windows Server 2003, and Windows Server 2008
1. Click Start, select Settings, select Control Panel, and then select Add or Remove Programs.
2. Select the HP Color LaserJet CP4020 or CP4520 driver or software component, and then click
Remove.
3. Follow the onscreen instructions to remove some or all of the printing-system components.
Start the Uninstaller - Windows Vista and Windows 7
1. Windows Vista: Click Start, click Control Panel, and then click Programs and Features.
Windows 7: Click Start, click Control Panel, click Programs, and then click Programs and
Features.
2. Select the HP Color LaserJet CP4020 or CP4520 driver or software component, and then click
Uninstall/Change.
3. Follow the onscreen instructions to remove some or all of the printing-system components.
INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS (USB)
1. Make sure the product is turned on.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the hpclj CP4020.mpkg or the hpclj CP4520.mpkg icon in the HP LaserJet Installer
folder.
226 Chapter 6 Engineering Details ENWW
4. Follow the instructions on the computer screen.
5. Connect a USB cable between the product USB port and the computer USB port. Use a standard
2-meter (6.56-foot) USB cable.
NOTE: USB printer queues are created automatically when the product is attached to the
computer. However, the queue will use a generic PPD if the installer has not been run before the
USB cable is connected.
6. From the Apple menu, click System Preferences and then Print & Fax.
7. If the product name appears in the Printer list, setup is complete. If the product name does not
appear in the printer list, continue with the next step.
8. Click Add or +, and then select Default Browser or Default. Select the product name from the
Printer Browser.
9. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
10. Print a test page from any software program to make sure that the software is correctly installed.
INSTALL MACINTOSH SOFTWARE FOR NETWORKS
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the hpclj CP4020.mpkg or the hpclj CP4520.mpkg icon in the HP LaserJet Installer
folder.
4. Follow the instructions on the computer screen.
5. From the Apple menu, click System Preferences and then Print & Fax.
6. Click Add or +.
7. Select the connection type:
●Default Browser
a. Select the product from the list.
b. From the Print Using drop-down list, select the printer model if one is not already
selected.
●IP Printing
a. From the Protocol drop-down list, select Socket/HP Jetdirect.
b. Enter the IP address for the product.
c. From the Print Using drop-down list, select the printer model if one is not already
selected.
8. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
9. Print a test page from any software program to make sure that the software is correctly installed.
ENWW Installation notes 227
IV. TECHNICAL ASSISTANCE
CUSTOMER SUPPORT
See the user guide or the in-box flyer, or call your local authorized HP dealer.
WEB
Online technical support is available at the following Web sites:
●www.hp.com/support/cljcp4025
●www.hp.com/support/cljcp4525
●www.hp.com/go/bizsupport
●www.hp.com/go/support
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION
See either the user guide or the in-box flyer for additional methods of obtaining software and support
information, such as printer-driver distribution centers, other online services, fax services, and other
online support.
V. LEGAL STATEMENTS
OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
Apache License
Version 2.0, January 2004
www.apache.org/licenses/
228 Chapter 6 Engineering Details ENWW
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
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"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this
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"Contribution" shall mean any work of authorship, including the original version of the Work and
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Subject to the terms and conditions of this License, each Contributor hereby grants to You a
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reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and
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ENWW Installation notes 229
Subject to the terms and conditions of this License, each Contributor hereby grants to You a
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section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer
the Work, where such license applies only to those patent claims licensable by such Contributor
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5. Submission of Contributions.
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Work by You to the Licensor shall be under the terms and conditions of this License, without any
additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify
the terms of any separate license agreement you may have executed with Licensor regarding such
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6. Trademarks.
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230 Chapter 6 Engineering Details ENWW
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END OF TERMS AND CONDITIONS
TRADEMARK NOTICES
Microsoft®, Windows®, Windows XP®, and Windows Vista® are U.S. registered trademarks of
Microsoft Corporation.
SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT
Warranty
See the user guide for complete warranty and support information.
License
See the user guide for complete information about HP software license terms.
Copyright
© 2009 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed
under the copyright laws.
The information contained herein is subject to change without notice.
ENWW Installation notes 231
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
232 Chapter 6 Engineering Details ENWW
Index
A
accessibility features 4
accessories, automatic
configuration 27
Add Printer installation 53
Add Printer Wizard, detailed install
existing port for a direct
connection, using 57
print server connection 57
TCP/IP port for direction
connection, creating 58
administrator
documentation 9
Adobe Acrobat Reader
printing PDF files without 213
viewing documentation 6
Advanced Installation
choosing 23
alerts, e-mail
Macintosh 191
Alternative Letterhead Mode
supported products 108
Apple Mac OS
see Macintosh OS 25
autoconfiguration, driver
support for 27
autoconfiguration, Enterprise
about 27
Windows support 28
autorun CD, Windows 23
B
Back button, Windows installation
dialog boxes 86
bidirectional communication
about 27
Enterprise
AutoConfiguration 27
bins, output
capacity 3
locating 17
blank or preprinted pages
options xiv
booklet printing
Booklet Layout settings 138
C
Cancel button, Windows installation
dialog boxes 86
capacity
output bins 3
cardstock, paper type
commands 220
CD
directory structure,
Macintosh 12
directory structure,
Windows 12
documentation 6, 24
installer, Windows printing-
system software 22
languages 6
Macintosh printing-system
software installation 170
CD-ROM
installing Windows printing-
system software 56
chapter separator pages 124
CHM files
viewing 6
Color
Color Options settings 150
Color Themes settings 153
Custom Profile setting 153
Default (sRGB) setting 153
features, print drivers 149
Neutral Gray settings 152
None 153
Photo (Adobe RGB 1998)
setting 153
Photo (sRGB) setting 153
Vivid setting 153
color
change default settings,
manually 150
Edge Control settings 152
enable access 11
fine-tune default settings 150
Halftone setting 152
PANTONE color profiles 35
printing settings,
controlling 34
restricting printing 34
track usage 11
color printing
access and usage 11
ICC profiles 35
Pantone color profiles 35
Color Usage log, Macintosh 184
command-line printing,
Windows 213
common installer, features 24
components, software
Macintosh 169
configuration, driver 11
configurations, models 5
connectivity
bidirectional communication
support 27
features 4
constraint messages
print drivers 103
continuous export 32
control panel
locating 17
copies
Quick Copy setting 145
ENWW Index 233
covers
settings 122
covers, locating 17
custom paper types
adding 122
D
DDU
see HP Driver Deployment
Utility 31
default printer, setting 96
device connection
installation xiii
Device Status screen
EWS 157
diagnostics
troubleshoot 156
dialog boxes, printing-system
software installation
Mac OS X 170
direct printing
FTP, Mac 216
FTP, Windows 214
local port, Windows 214
LPR 215
networks, Windows 215
UNIX 217
direct-connect installation 56
directory structure, software CD
Macintosh 12
Windows 12
disabling
driver features 31
disk space requirements
Macintosh 168
documentation
administrator 9
availability by operating
system xi
color printing access and
usage 11
file formats 6
HP driver configuration 11
HP Jetdirect 10
HP Jetdirect Administrator's
Guide 10
install notes 8
languages xi
user guide 7
viewing 6, 24
download
firmware 198
drivers
accessory configuration 27
Add Printer installation 53
Automatic Configuration
setting 142
changing settings (Mac) 168
changing settings
(Windows) 100
continuous export feature 32
diagnostics 33
Enterprise
AutoConfiguration 27
HP Driver Configuration User
Guide 11
HP Driver Preconfiguration
support xi
included 25
languages xi
license agreement,
installation 71
Linux OS 55
lockable features 31
network configuration 11
Point and Print installation 62
UNIX OS 55
Update Now, bidirectional
communication 142
drivers, install
license agreement 80
duplexing
supported products 113
Tray 3 163
E
e-mail alerts
Macintosh 191
Easy Printer Care
about 35
embedded Web server 34
Enterprise AutoConfiguration
about 27
Novell NetWare operating
systems supported xi
Windows operating systems
supported 28
envelopes, paper type
commands 220
escape sequences
paper source 219
paper type 220
Ethernet cards 4
exporting driver parameters 32
F
features 3, 5
File Upload, Macintosh 185
firmware
determine current level 198
download 198
FTP updates, Windows 202
HP Web Jetadmin
updates 209
LPR command updates 206
Macintosh updates 185
messages during update 199
remote update,
Macintosh 185
troubleshoot updates 199
UNIX updates 212
update remotely 198
upload, HP Printer Utility 185
verifying installation 200
Windows network
updates 205
Windows, local port
update 203
fonts
included 3
install/remove external
fonts 159
Macintosh 169
Send True Type as Bitmap, print
drivers 107
supported by Windows 37
True Type, print drivers 106
Upload Fonts, HP Printer
Utility 187
upload, Configuration Settings
menu 187
Windows 39
FTP
direct printing, Mac 216
direct printing, Windows 214
Windows firmware
updates 202
234 Index ENWW
G
guides. See documentation
H
heavy paper, paper type
commands 220
help
Macintosh 169
print drivers 103
Help button, Windows installation
dialog boxes 86
HP (Printer) Utility, Macintosh
access 181
HP Driver Configuration 11
HP Driver Deployment Utility
common problems 50
HP Driver Deployment Utility
(DDU) 31
HP Driver Diagnostic Printer Check
Tool 33
HP Driver Installation Utility
(HPDIU)
device connection options xiv
for advanced installations 78
HP Driver Preconfiguration
HP Driver Configuration
Editor 30
HP Web Jetadmin Driver
Configuration Plugin 31
OS and drivers supported xi
support guide 31
HP Easy Printer Care
see Easy Printer Care 35
HP Embedded Web Server
HP Printer Utility, accessing
from 196
Macintosh support 169
HP Jetdirect
documentation 10
HP Jetdirect print server
models including 5
HP PCL 5 Universal Print Driver
HP Driver Preconfiguration
support xi
included 25
HP PCL 6 Print Driver
features 99
HP Driver Preconfiguration
support xi
included 25
settings 99
supported operating
systems 25
HP Printer Utility for Macintosh
firmware update 185
HP Printer Utility, Macintosh
about 181
Color Usage log 184
Device Information 183
E-mail Alerts 191
Embedded Web Server
access 196
File Upload 185
Network Settings 192
Supplies Management 194
trays configuration 189
Upload Fonts 187
HP PS Universal Print Driver
HP Driver Preconfiguration
support xi
included 25
HP PS Universal Print Driver and
PCL Universal Print Driver
supported operating
systems 25
HP Utility, Macintosh
Supplies Status 182
HP Web Jetadmin
downloading 24
firmware updates 209
HTM files
viewing 6
I
ICC profiles. See International
Color Consortium profiles
ICM. See Image Color
Management
Image Color Management
color graphics printing 106
enabling 106
Incompatible Print Settings
messages. See constraint
messages
install notes 8
installation
Add Printer 53
additional options 96
advanced 78
component languages xi
device connection xiii
dialog boxes, Mac OS X 170
HP Driver Installation
Utility 78
Macintosh printing-system
software 170
Point and Print 62
system requirements for
Macintosh 168
troubleshooting
Macintosh 178
Windows printing-system
software 56
installers
common, features 24
Windows 22
interface ports
included 4
locating 18, 19
International Color Consortium
profiles
viewing 35
J
Jetadmin. See HP Web Jetadmin
Jetdirect Administrator's
Guide 10
Jetdirect print server
models including 5
Job storage
Macintosh 190
job storage mode
personal job 145
proof and hold 144
L
LAN-connector 4
languages
CD 6
driver xi
installer component xi
languages, printer 3
Linux OS
driver availability 55
local port command line printing,
Windows 214
localized CD 6
lockable features, drivers 31
ENWW Index 235
LPR commands
firmware updates 206
printing PDF files 215
M
Mac
driver settings 168
removing software 180
Macintosh
hardware requirements 168
software components 169
supported operating
systems 168
Macintosh OS
Color Usage log 184
Device Information 183
dialog boxes, Mac OS X printing-
system software
installation 170
direct printing 213
directory structure, software
CD 12
e-mail alerts 191
File Upload command 185
firmware upgrades 185
fonts supported 169
HP EWS 169
HP Printer Utility 181
install notes 169
network settings 192
network setup 170
online help 169
PDEs 169
printing-system software
installation 170
stored jobs 190
Supplies Management 194
supplies status 182
trays configuration 189
troubleshooting setup 178
Upload Fonts 187
manuals. See documentation
memory
included 5
Macintosh requirements 168
messages, constraint
print drivers 103
model scripts, UNIX 55
models, features 5
mopy 164
multiple-original print. See mopy
N
networks
color printing, restricting 34
connectivity features 4
direct printing 215
firmware updates 205
HP Driver Configuration 11
HP Jetdirect Administrator's
Guide 10
Macintosh settings 192
Macintosh setup 170
Point and Print installation 62
print servers included 5
Web Jetadmin,
downloading 36
Windows printing-system
software installation 70
Novell Netware operating systems
Enterprise AutoConfiguration
support xi
O
on/off button, locating 17
operating systems
Enterprise AutoConfiguration
support 28
supported 54
ordering supplies 24
OS. See operating systems
output bin
capacity 3
locating 17
P
package creation
suppress user error
messages 47
pages
blank or preprinted 123
Pantone
color profile 35
paper
adding custom types 122
Alternative Letterhead
Mode 108
custom sizes 119
duplex binding settings, print
drivers 137
orientation 140
settings, print drivers 117
source commands 219
source setting 120
type commands 220
type setting 120
types and sizes
supported 219
parallel port direct-connect
installation 56
PCL files, command-line
printing 213
PDEs (Printer Dialog
Extensions) 169
PDF files
command-line printing 213
LPR commands, printing 215
Macintosh, File Upload
command 185
viewing 6
personal job option
job storage 145
PIN
Personal Job setting 145
PIN to print setting 146
Point and Print installation,
Windows printing-system
software 62
ports
included 4
locating 19
power connection
locating 18
power switch, locating 17
PPDs, Macintosh
troubleshooting 179
print driver
supported operating
systems 25
print drivers
About tab contents 166
access 100
Advanced Printing Features
settings, print drivers 107
Advanced tab content 105
Allow Manual Duplexing setting,
Device Settings tab 163
Alternative Letterhead Mode,
Advanced tab 108
Automatic Configuration setting,
Device Settings tab 142
236 Index ENWW
Automatic settings, Color
tab 150
Booklet Layout settings,
Finishing tab 138
collation settings 164
Color Options settings, Color
tab 150
Color tab contents 149
Color Themes settings, Color
tab 153
continuous export 32
Copy Count settings, Advanced
tab 106
device services, Services
tab 157
Device Settings tab
content 158
Document Options setting,
Advanced tab 106
Document Options settings,
Finishing tab 134
document preview image 125,
129, 140, 154
duplex unit, Device Settings
tab 163
Effects tab content 127
Factory Defaults setting, Printing
Shortcuts tab 110
Finishing tab contents 134
Flip Pages Up setting, Finishing
tab 137
Font Substitution Table settings,
Device Settings tab 159
Form to Tray Assignment
setting, Device Settings
tab 158
General Everyday Printing
setting, Printing Shortcuts
tab 110
General settings, Color
tab 152
Graphic setting, Advanced
tab 106
Halftone setting, Color
tab 152
Help system 103
ICM options, Advanced
tab 106
incompatible print settings
messages 103
installable options, Device
Settings tab 137
Internet Services options,
Services tab 156
job name settings, Job Storage
tab 147
job notification options, Job
Storage tab 146
Job Separator setting, Device
Settings tab 163
Job Storage Mode settings, Job
Storage tab 144
job storage settings, Job
Storage tab 147
Job Storage tab contents 142
Layout Options setting,
Advanced tab 108
Macintosh 169
Manual settings, Color
tab 150
mopier mode, Device Settings
tab 164
Neutral Grays settings, Color
tab 152
Orientation settings, Finishing
tab 140
Page Order settings, Finishing
tab 139
Pages per Sheet setting,
Finishing tab 138, 139
Paper Options settings, Paper/
Quality tab 117
paper source commands 219
Paper source setting, Paper/
Quality tab 120
paper supported 219
paper type commands 220
Paper type setting, Paper/
Quality tab 120
Paper/Output settings,
Advanced tab 105
Paper/Quality tab
contents 116
Personal Job setting, Job
Storage tab 145
PIN to print setting, Job Storage
tab 146
Print All Text as Black setting,
Advanced tab 107
Print on Both Sides settings,
Finishing tab 135
Print Optimizations setting,
Advanced tab 107
Print Quality settings, Paper/
Quality tab 126
Printer Features setting,
Advanced tab 107
printer hard disk, Device
Settings tab 163
Printing Preferences tab, driver
access 101
Printing Shortcuts tab
contents 109
Proof and Hold setting, Job
Storage tab 144
Properties tab, driver
access 102
Quick Copy setting, Job Storage
tab 145
Raster Compression feature,
Advanced tab 107
Resizing Options settings,
Effects tab 127
Send True Type as Bitmap
setting, Advanced tab 107
Services tab content 156
status message, Job Storage
tab 144
Stored Job setting, Job Storage
tab 145
tray 3, Device Settings
tab 163
tray 4, Device Settings
tab 163
tray 5, Device Settings
tab 163
True Type font settings,
Advanced tab 106
Two-sided (Duplex) Printing
setting, Printing Shortcuts
tab 114
user name settings, Job Storage
tab 146
version numbers 25
Watermarks settings, Effects
tab 129
What's this? Help 103
print job
delete stored job 148
ENWW Index 237
hard disk, job storage 163
job name settings 147
job separator 163
job storage 163
Personal Job setting 145
Proof and Hold setting 144
Quick Copy setting 145
release stored job 148
Stored Job setting 145
user name 146
print on both sides
automatically 135
manually 136
supported products 113
Tray 3 163
print pages on different paper
settings xiv
print-ready files
command-line printing 213
printing by FTP 213
printing by local WIndows
port 214
printing by Windows
network 215
printing in UNIX systems 217
printing with LPR
command 215
Printer Dialog Extensions
(PDEs) 169
printer drivers (Mac)
changing settings 168
printer drivers (Windows)
changing settings 100
printer languages 3
printer, setting default 96
printing
direct in a Windows
network 215
direct in UNIX 217
direct using FTP 213
direct using local Windows
port 214
direct using LPR
command 215
user guide 8
Printing Shortcuts tab
paper size options 112
paper type options 111
printing-system software
availability 12
installation 71
installation options 23
installation, Macintosh 170
license agreement,
installation 71
requirements 54
software CD, Windows 22
printing-system software, install
license agreement 80
proof and hold 144
PS emulation fonts 39
PS files, command-line
printing 213
R
Recommended Installation
choosing 23
regional versions, CD 6
remote firmware updates
about 198
determine current firmware
level 198
downloading 198
FTP, Windows 202
HP Web Jetadmin 209
LPR commands 206
Macintosh 185
messages 199
troubleshoot 199
UNIX 212
verifying installation 200
Windows network 205
Windows, using local port 203
removing Mac software 180
RFU. See remote firmware updates
RTF files
viewing 6
S
security features 4
security slot
locating 19
settings
continuous export 32
drivers 100
drivers (Mac) 168
locking 31
software
embedded Web server 34
uninstalling Mac 180
software license agreement 71,
80
special media
guidelines 218
Special Pages
covers 122
special paper
guidelines 218
standard output bin
capacity 3
status
Macintosh supplies 182, 194
storage, job
Macintosh 190
supplies
Macintosh status 182, 194
ordering 24
system requirements
printing-system software 54
T
TCP/IP port creation 58
text files, command-line
printing 213
transparencies, paper type
commands 220
trays
Alternative Letterhead
Mode 108
duplex unit 163
included 5
locating 17
Macintosh configuration 189
paper source commands 219
paper type commands 220
specify paper size 158
tray 3 163
tray 4 163
tray 5 163
troubleshoot
diagnostics 156
firmware upgrades 199
HP driver Diagnostic Printer
Check Tool 33
troubleshooting
Macintosh setup 178
TrueType fonts included 3
TXT files, command-line
printing 213
238 Index ENWW
typefaces
included 3
U
uninstall
products 97
uninstalling Mac software 180
UNIX OS
direct printing 217
driver availability 55
print-ready printing 217
remote firmware update 212
Update Now feature
steps to activate 29
updating firmware remotely. See
remote firmware update
Upload fonts
Configuration Settings
menu 187
USB direct-connect
installation 56
user guide
HP Driver Configuration 11
print 8
viewing 7
V
version numbers
print drivers 25
W
Web Jetadmin
configuration plugin 31
downloading 36
Web sites
download software 12
firmware download 198
Internet Services options,
Services tab 156
other OS support links 55
support links 24
Windows
driver settings 100
Windows operating systems
Add Printer installation 53
CD, print system 22
default printer, setting 96
Enterprise AutoConfiguration
support 28
fonts supported 37
installing printing-system
software 56
PS emulation fonts
supported 39
Windows OS
direct printing, FTP 213
direct printing, local port 214
direct printing, networks 215
directory structure, software
CD 12
driver versions 25
HP Driver Preconfiguration
support xi
HP PCL 6 Print Driver
features 99
LPR commands 215
Point and Print installation 62
remote firmware update 203
supported 54
ENWW Index 239
240 Index ENWW
© 2009 Hewlett-Packard Development Company, L.P.
www.hp.com

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