Hp Cp4520 Users Manual
2015-02-09
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COLOR LASERJET ENTERPRISE CP4020/CP4520 SERIES PRINTER Software Technical Reference CP4025n CP4025dn CP4525n CP4525dn CP4525xh HP Color LaserJet Enterprise CP4020CP4520 Series Software Technical Reference Copyright and license Trademark credits © 2009 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 10/2009 FireWire® FireWire is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc's checkstandard trademark for color. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Java™ is a US trademark of Sun Microsystems, Inc. UNIX® is a registered trademark of The Open Group. Table of contents 1 Purpose and scope ......................................................................................................................................... 1 Introduction ........................................................................................................................................... 1 Product overview ................................................................................................................................. 3 Product comparison ............................................................................................................................. 5 Documentation availability ................................................................................................................... 6 User documentation ............................................................................................................. 7 HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide ................... 7 HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes ................. 8 Show Me How ..................................................................................................... 9 Administrator documentation ............................................................................................... 9 HP Jetdirect Administrator's Guide ................................................................... 10 Color Printing Access and Usage ..................................................................... 11 HP Driver Configuration User Guide ................................................................. 11 Software availability and localization .................................................................................................. 12 Printing-system software on the Web ................................................................................ 12 In-box printing-system software CD ................................................................. 12 HP LaserJet software CD, Windows partition .................................. 12 CD versions and language support .................................................. 13 Product views ..................................................................................................................................... 17 Front view .......................................................................................................................... 17 Back view ........................................................................................................................... 18 Interface ports .................................................................................................................... 19 Serial number and model number location ........................................................................ 19 2 Windows software description .................................................................................................................... 21 Introduction ......................................................................................................................................... 21 Windows printing-system software ..................................................................................................... 22 Printing system and installer .............................................................................................. 22 HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD for Windows systems .................................................................. 22 Installer features ................................................................................................ 24 HP Color LaserJet print drivers .......................................................................................... 25 HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver ................................................................................................................. 25 ENWW iii Print-driver version numbers for Windows operating systems .......................... 25 Driver configuration for Windows ...................................................................................................... 27 Driver autoconfiguration ..................................................................................................... 27 Bidirectional communication .............................................................................................. 27 Enterprise AutoConfiguration ............................................................................................ 27 Update Now ....................................................................................................................... 29 HP Driver Configuration ..................................................................................................... 30 Lockable features ............................................................................................. 31 Continuous export ............................................................................................ 32 HP Driver Diagnostic Printer Check Tool ........................................................................................... 33 Advanced color use ............................................................................................................................ 34 Color Access Control ......................................................................................................... 34 International Color Consortium profiles ............................................................................. 35 PANTONE color profiles .................................................................................................... 35 HP Easy Printer Care ......................................................................................................................... 35 HP Embedded Web Server ................................................................................................................ 35 HP Web Jetadmin .............................................................................................................................. 36 Font support ....................................................................................................................................... 37 Basic fonts ........................................................................................................................ 37 Default fonts ....................................................................................................................... 37 HP Driver Deployment Utility .............................................................................................................. 43 3 Install Windows software and utilities ........................................................................................................ 53 Introduction ......................................................................................................................................... 53 Supported operating systems for Windows ....................................................................................... 54 System requirements ......................................................................................................... 54 Print driver support in other operating systems ................................................................. 55 General Microsoft Windows installation instructions ......................................................................... 56 Microsoft Windows installation for direct connections ....................................................... 56 Install from the printing-system CD ................................................................... 56 Install the print driver using the Microsoft Add Printer Wizard ........................................... 56 Use an existing port for a direct connection ...................................................... 57 Create a new TCP/IP port for a direct connection ............................................. 63 Print sever connection ....................................................................................... 66 Microsoft Windows installation for computers on a network .............................................. 70 Point and Print installation for Windows ............................................................................ 76 Detailed Microsoft Windows installation instructions .......................................................................... 78 Perform the recommended print driver installation using the HP Driver Installation Utility (HPDIU) ............................................................................................................................. 78 Use the Back, Next, Finish, and Cancel buttons ............................................................... 86 Performing an advanced print driver installation using the HP Driver Installation Utility (HPDIU) ............................................................................................................................. 87 Set a default printer ........................................................................................................... 96 Uninstall instructions .......................................................................................................................... 97 iv ENWW 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows .................................................... 99 Introduction ......................................................................................................................................... 99 Change printer-driver settings for Windows ..................................................................................... 100 Change the settings for all print jobs until the software program is closed ...................... 100 Change the default settings for all print jobs .................................................................... 100 Change the product configuration settings ...................................................................... 100 Access print drivers .......................................................................................................................... 100 Printing Preferences driver tabs ...................................................................................... 101 Properties driver tabs ....................................................................................................... 102 Help system ...................................................................................................................................... 103 “What's this?” Help ........................................................................................................... 103 Incompatible Print Settings messages ............................................................................. 103 Advanced tab features ..................................................................................................................... 105 Paper/Output ................................................................................................................... 105 Copy Count ..................................................................................................... 106 Graphic ............................................................................................................................ 106 Image Color Management ............................................................................... 106 True Type Font ................................................................................................ 106 Document Options ........................................................................................................... 106 Advanced Printing Features ............................................................................ 107 Print Optimizations ......................................................................................... 107 Printer Features .............................................................................................. 107 Layout Options ................................................................................................ 108 Printing Shortcuts tab features ......................................................................................................... 109 Use defined printing shortcuts ......................................................................................... 110 Factory Defaults .............................................................................................. 110 General Everyday Printing .............................................................................. 110 Paper type ...................................................................................... 111 Paper sizes ..................................................................................... 112 Paper source .................................................................................. 113 Orientation ...................................................................................... 113 Print on both sides .......................................................................... 113 Pages per sheet ............................................................................. 114 Eco-print (Two-sided Printing) ......................................................................... 114 Two-sided (Duplex) Printing ............................................................................ 114 Cardstock Heavy ............................................................................................. 114 Glossy/Presentation ........................................................................................ 115 Create a custom printing shortcut .................................................................................... 115 Paper/Quality tab features ................................................................................................................ 116 Paper Options .................................................................................................................. 117 Paper sizes ..................................................................................................... 117 Custom Paper Size ......................................................................................... 118 Name .............................................................................................. 118 Paper size ....................................................................................... 119 ENWW v Units ............................................................................................... 119 Custom width and height control limits ........................................... 119 Paper source ................................................................................................... 120 Paper type ....................................................................................................... 120 Special pages .................................................................................................. 122 Covers ............................................................................................ 122 Print pages on different paper ........................................................ 123 Insert blank or preprinted pages ..................................................... 123 Chapter separator pages ................................................................ 124 Document preview image ................................................................................................ 125 Print Quality ..................................................................................................................... 126 Print Quality drop-down menu ......................................................................... 126 Effects tab features .......................................................................................................................... 127 Resizing Options .............................................................................................................. 127 Actual Size ...................................................................................................... 128 Print Document On ......................................................................................... 128 Scale to Fit ..................................................................................................... 128 % of Actual Size .............................................................................................. 128 Document preview image ................................................................................................ 129 Watermarks ..................................................................................................................... 129 Current watermarks ......................................................................................... 131 Watermark Message ....................................................................................... 131 Message Angle ............................................................................................... 131 Font Attributes ................................................................................................. 131 Default watermark settings .............................................................................. 133 Finishing tab features ....................................................................................................................... 134 Document Options ........................................................................................................... 134 Print on Both Sides ......................................................................................... 135 Print on both sides automatically .................................................... 135 Print on both sides manually .......................................................... 136 Flip Pages Up .................................................................................................. 137 Booklet Layout ................................................................................................ 138 Book and Booklet Printing .............................................................. 138 Pages per Sheet ............................................................................................. 139 Print Page Borders .......................................................................................... 139 Page Order ...................................................................................................... 139 Document preview image ................................................................................................ 140 Orientation ....................................................................................................................... 140 Job Storage tab features .................................................................................................................. 142 Status group box .............................................................................................................. 144 Job Storage Mode ........................................................................................................... 144 Off ................................................................................................................... 144 Proof and Hold ............................................................................................... 144 Personal Job ................................................................................................... 145 vi ENWW Quick Copy ...................................................................................................... 145 Stored Job ....................................................................................................... 145 PIN to print ....................................................................................................................... 146 Job Notification Options ................................................................................................... 146 User Name ....................................................................................................................... 146 Job Name ........................................................................................................................ 147 Use job-storage features when printing ........................................................................... 147 Release a job-storage print job ....................................................................... 148 Delete a job-storage print job .......................................................................... 148 Color tab features ............................................................................................................................. 149 Color Options ................................................................................................................... 150 Automatic ........................................................................................................ 150 Manual ............................................................................................................ 150 General ........................................................................................................... 152 Neutral Grays .................................................................................................. 152 Halftone ........................................................................................................... 152 Color Themes .................................................................................................................. 153 Default (sRGB) ................................................................................................ 153 Photo (sRGB) .................................................................................................. 153 Photo (Adobe RGB 1998) ............................................................................... 153 Vivid (sRGB) ................................................................................................... 153 None ................................................................................................................ 153 Custom Profile ................................................................................................. 153 Document preview image ................................................................................................ 154 HP EasyColor .................................................................................................................. 154 Services tab features ........................................................................................................................ 156 Internet Services .............................................................................................................. 156 Device services ................................................................................................................ 157 Device Settings tab features ............................................................................................................ 158 Form to Tray Assignment ................................................................................................ 158 Font Substitution Table .................................................................................................... 159 External Fonts ................................................................................................. 160 Installing external fonts ................................................................... 161 Removing external fonts ................................................................. 162 Installable Options ........................................................................................................... 162 Automatic Configuration .................................................................................. 162 Tray 3 .............................................................................................................. 163 Tray 4 .............................................................................................................. 163 Tray 5 .............................................................................................................. 163 Duplex Unit (for 2-Sided Printing) .................................................................. 163 Allow Manual Duplexing .................................................................................. 163 Printer Hard Disk ............................................................................................. 163 Job Storage ..................................................................................................... 163 Job Separator .................................................................................................. 163 ENWW vii Mopier Mode ................................................................................................... 164 Mopier mode and collation ............................................................. 164 About tab features ............................................................................................................................ 166 5 Macintosh software and utilities ............................................................................................................... 167 Introduction ....................................................................................................................................... 167 Supported operating systems for Macintosh .................................................................................... 168 Macintosh system requirements ...................................................................................... 168 Hardware requirements ................................................................................... 168 Supported printer drivers for Mac .................................................................................... 168 Change printer-driver settings for Mac ............................................................................ 168 Printing-system software .................................................................................................................. 169 PDEs ................................................................................................................................ 169 HP Embedded Web Server ............................................................................................. 169 Install notes ...................................................................................................................... 169 Online help ....................................................................................................................... 169 Screen fonts ..................................................................................................................... 169 Macintosh installation instructions .................................................................................................... 170 HP LaserJet software CD, Macintosh partition ................................................................ 170 Install the HP LaserJet printing-system software for the Macintosh OS .......................... 170 General installation instructions ...................................................................... 170 Mac OS X installation ...................................................................................... 171 Main Install dialog box sequence ................................................... 171 Setup instructions ............................................................................................ 177 Setting up a printer with Mac OS X v10.4, v10.5, and later ............ 177 Troubleshooting the product setup ................................................. 179 Remove software from Mac operating systems ............................................................................... 180 HP Printer Utility for Mac .................................................................................................................. 181 Access to the HP (Printer) Utility ..................................................................................... 181 Supplies Status ................................................................................................................ 182 Device Information ........................................................................................................... 183 Color Usage ..................................................................................................................... 184 File Upload ....................................................................................................................... 185 Remote firmware update by using the HP Printer Utility .................................................. 185 Upload Fonts ................................................................................................................... 187 Duplex mode .................................................................................................................... 188 Trays Configuration ......................................................................................................... 189 Stored Jobs ...................................................................................................................... 190 E-mail Alerts .................................................................................................................... 191 Network Settings .............................................................................................................. 192 Supplies Management ..................................................................................................... 194 Protect Direct Ports .......................................................................................................... 195 Additional Settings ........................................................................................................... 196 viii ENWW 6 Engineering Details .................................................................................................................................... 197 Introduction ....................................................................................................................................... 197 Remote firmware update ................................................................................................................. 198 Determining the current level of firmware ....................................................................... 198 Downloading the new firmware from the HP Web site .................................................... 198 Downloading the new firmware to the product ................................................................. 198 Printer messages during the firmware update ................................................................ 199 Downloading custom color profiles .................................................................................. 201 Remote firmware update by using FTP through a browser ............................................. 201 Remote firmware update by using FTP on a direct network connection (Windows) ....... 202 Remote firmware update through a local Windows port ................................................. 203 Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008 ................................................................................................................ 204 Remote firmware update through a USB port .................................................................. 204 Remote firmware update through a Windows network ................................................... 205 Remote firmware update by using the LPR command ................................................... 206 HP Easy Firmware Upgrade utility ................................................................................... 206 Remote firmware update through HP Web Jetadmin ..................................................... 209 Remote firwmare update using HP Web Jetadmin V7.8 or 8.x ....................... 209 Remote firmware update using HP Web Jetadmin 10.x ................................. 210 Remote firmware update by using FTP on a direct network connection (Macintosh) ...... 211 Remote firmware update using the HP Printer Utility (Macintosh OS X) ........ 211 Remote firmware update for UNIX systems ................................................................... 212 Printing print-ready documents ....................................................................................................... 213 Print-ready file printing by using FTP through a browser ................................................. 213 Print-ready file printing by using FTP on a direct network connection (Windows) ........... 214 Print-ready printing by using a local Windows port .......................................................... 214 Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista ............................................................................................ 215 Print-ready file printing in a Windows network ................................................................. 215 Print-ready file printing by using the LPR command ....................................................... 215 Print-ready file printing by using FTP on a direct network connection (Macintosh) ......... 216 Print-ready file printing in UNIX systems ......................................................................... 217 Special paper guidelines .................................................................................................................. 218 Media attributes and commands ...................................................................................................... 219 Paper-source commands ................................................................................................. 219 Paper-type commands ..................................................................................................... 220 Installation notes .............................................................................................................................. 221 I. INTRODUCTION .......................................................................................................... 221 PURPOSE OF THIS DOCUMENT ................................................................. 221 WHO NEEDS THIS SOFTWARE? ................................................................. 221 SYSTEM REQUIREMENTS ........................................................................... 221 OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS .......................... 222 Network administrator software components ................................. 222 ENWW ix End-user software components ...................................................... 222 Product documentation .................................................................. 223 II. LATE-BREAKING INFORMATION .............................................................................. 223 KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS .......................... 223 III. INSTALLATION INSTRUCTIONS .............................................................................. 224 WINDOWS INSTALLATION OPTIONS .......................................................... 224 INSTALL SOFTWARE ON WINDOWS XP, WINDOWS SERVER 2003, WINDOWS SERVER 2008, WINDOWS VISTA, AND WINDOWS 7 SYSTEMS ....................................................................................................... 224 Printing-system installation from the CD or Internet download for network and USB connections ....................................................... 224 Port selection .................................................................................. 224 Printer driver only (Add Printer) - Windows XP, Windows Server 2003, and Windows Server 2008 .................................................. 225 Printer driver only (Add Printer) - Windows Vista and Windows 7 ..................................................................................................... 225 UNINSTALLER ............................................................................................... 226 Start the Uninstaller - Windows XP, Windows Server 2003, and Windows Server 2008 .................................................................... 226 Start the Uninstaller - Windows Vista and Windows 7 .................... 226 INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS (USB) .............................................................................................................. 226 INSTALL MACINTOSH SOFTWARE FOR NETWORKS .............................. 227 IV. TECHNICAL ASSISTANCE ....................................................................................... 228 CUSTOMER SUPPORT ................................................................................. 228 WEB ................................................................................................................ 228 HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION ............................................................................................... 228 V. LEGAL STATEMENTS ................................................................................................ 228 OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) .......... 228 Apache License .............................................................................. 228 TRADEMARK NOTICES ................................................................................. 231 SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT ............................. 231 Warranty ......................................................................................... 231 License ........................................................................................... 231 Copyright ........................................................................................ 231 Index ................................................................................................................................................................. 233 x ENWW List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Software technical reference overview .............................................................................................. 1 Documentation availability ................................................................................................................. 6 Software CD supported languages .................................................................................................. 13 Supported printer driver languages .................................................................................................. 14 Installer component languages ........................................................................................................ 15 Documentation languages ............................................................................................................... 16 Automatic discovery and driver configuration through bidirectional communication1 ...................... 27 EAC availability in Microsoft Windows and Microsoft Share ............................................................ 28 EAC availability in Novell Netware environments ........................................................................... 29 Operating systems that support HP Driver Preconfiguration ...................................................... 32 Color access control tools ................................................................................................................ 34 Default fonts ..................................................................................................................................... 37 Additional PS emulation fonts .......................................................................................................... 39 PCL 6 custom paper sizes ............................................................................................................. 119 Font Attribute settings for new and preset watermarks ................................................................ 133 Page orientation ............................................................................................................................. 138 Driver mopier mode and collation settings .................................................................................... 164 Adding a product in Macintosh operating systems ........................................................................ 171 Troubleshooting a firmware update .............................................................................................. 199 Troubleshooting a firmware update failure .................................................................................... 199 Update messages .......................................................................................................................... 200 Paper-source commands 1 ............................................................................................................. 219 Table 6-5 paper-type commands ................................................................................................................... 220 ENWW xi xii ENWW List of figures Figure 1-1 Figure 1-2 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 Figure 3-27 Figure 3-28 ENWW Installation software CD – User Documentation screen ................................................................... 7 Installation software CD – Administrator Documentation screen .................................................... 10 Installation software CD browser ................................................................................................... 23 Package Source ............................................................................................................................ 45 Network Settings ........................................................................................................................... 46 HP DDU Driver Configuration settings ............................................................................................ 48 Add Printer Wizard — Local or Network Printer screen .................................................................. 57 Add Printer Wizard — Select a Printer Port screen ........................................................................ 58 Add Printer Wizard — Install Printer Software screen .................................................................... 59 Add Printer Wizard — Install from Disk screen ............................................................................... 59 Add Printer Wizard — Install Printer Software, screen 2 ................................................................ 60 Add Printer Wizard — Name Your Printer screen ........................................................................... 61 Add Printer Wizard — Printer Sharing screen ................................................................................ 62 Add Printer Wizard — Print Test Page screen ................................................................................ 63 Local or Network Printer screen ...................................................................................................... 64 Select a Printer Port screen .......................................................................................................... 65 Add Standard TCP/IP Printer Port screen .................................................................................... 65 Add Port screen ............................................................................................................................ 66 Add Printer Wizard — Local or Network Printer screen ................................................................ 67 Add Printer Wizard — Specify A Printer screen ............................................................................ 68 Add Printer Wizard — Find Printers screen .................................................................................. 69 Add Printer Wizard — Default Printer screen ............................................................................... 69 Add Printer Wizard — Browse for Printer screen .......................................................................... 70 Software Installation — License Agreement screen ..................................................................... 71 Software Installation — Device Connection screen ...................................................................... 72 Device Connection — Devices Found screen .............................................................................. 73 Software Installation — Device Connection screen 2 ................................................................... 74 Software Installation — Driver Installation Complete screen 1 ..................................................... 75 Software Installation — Driver Installation Complete screen 2 ..................................................... 76 Software Installation — Initial screen ....................................................................................... 79 Software Installation — License Agreement screen ..................................................................... 80 Software Installation — Device Connection screen ...................................................................... 81 Software Installation — Devices Found screen ............................................................................ 82 Software Installation — Device Connection screen 2 ................................................................... 83 xiii Figure 3-29 Figure 3-30 Figure 3-31 Figure 3-32 Figure 3-33 Figure 3-34 Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 3-39 Figure 3-40 Figure 3-41 Figure 3-42 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 xiv Software Installation — Driver Installation Complete screen 1 ..................................................... 84 Software Installation — Driver Installation Complete screen 2 ..................................................... 85 Additional Options ......................................................................................................................... 86 Installation Cancelled dialog box ................................................................................................ 87 Software Installation — Initial screen ............................................................................................ 88 Software Installation — Advanced Installation Options screen .................................................... 89 Software Installation — License Agreement screen ..................................................................... 90 Software Installation — Device Connection screen ...................................................................... 91 Software Installation — Devices Found ........................................................................................ 92 Software Installation — Device Connection screen 2 ................................................................... 93 Software Installation — Driver Installation Complete screen ........................................................ 94 Software Installation — Driver Installation Complete screen 2 ..................................................... 95 Software Installation — Additional Options screen ....................................................................... 96 Uninstall ........................................................................................................................................ 97 An Incompatible Print Settings message .................................................................................. 103 The default appearance of the Advanced tab ............................................................................. 105 Printing Shortcuts tab .................................................................................................................... 109 Printing Shortcuts dialog box ..................................................................................................... 115 Paper/Quality tab ........................................................................................................................ 116 Paper Options group box ........................................................................................................... 117 Custom Paper Size dialog box ................................................................................................... 118 Print pages on different paper .................................................................................................. 123 Insert blank or preprinted pages ................................................................................................... 124 Chapter separator pages ............................................................................................................ 125 Effects tab ................................................................................................................................. 127 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) ..................................... 128 Watermark Details dialog box .................................................................................................... 130 Finishing tab ............................................................................................................................... 134 Print on Both Sides Instructions dialog box ................................................................................ 137 Page-order preview images ...................................................................................................... 140 Job Storage tab .......................................................................................................................... 143 Color tab ..................................................................................................................................... 149 Color Settings dialog box .......................................................................................................... 151 Services tab ............................................................................................................................... 156 Device Settings tab ................................................................................................................... 158 Font Substitution Table ........................................................................................................... 160 HP Font Installer dialog box .................................................................................................... 161 About tab .................................................................................................................................... 166 Mac installer opening screen ........................................................................................................ 172 Mac installer Introduction dialog ................................................................................................... 173 Mac installer License dialog .......................................................................................................... 173 Mac installer license agreement dialog ......................................................................................... 174 Mac installer Installation Type dialog ........................................................................................... 174 Mac installer custom installation dialog ....................................................................................... 175 ENWW Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 ENWW Mac installer authentication dialog .............................................................................................. 176 Mac installer Installation dialog .................................................................................................... 176 Mac installer Summary dialog ....................................................................................................... 177 HP Utility main screen ............................................................................................................... 182 Supplies Status screen ............................................................................................................. 182 Device Information screen ........................................................................................................ 183 Print Color Usage Job Log screen ........................................................................................... 184 File Upload screen ..................................................................................................................... 185 Upload Fonts screen ................................................................................................................. 187 Duplex Mode screen ................................................................................................................... 188 Trays Configuration screen ...................................................................................................... 189 Enable Job Storing screen ....................................................................................................... 190 E-mail Alerts screen .................................................................................................................... 191 IPv4 Settings screen .................................................................................................................. 192 Bonjour Settings screen .............................................................................................................. 193 Replace Supplies screen .......................................................................................................... 194 Protect Direct Ports screen ...................................................................................................... 195 Additional Settings screen ....................................................................................................... 196 HP Easy Firmware Upgrade utility screen 1 ................................................................................. 207 HP Easy Firmware Upgrade utility screen 2 ................................................................................. 208 HP Easy Firmware Upgrade utility progress screen ..................................................................... 208 HP Easy Firmware Upgrade utility complete screen ..................................................................... 209 xv xvi ENWW 1 Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, information technology (IT) personnel, and HP Color LaserJet Enterprise CP4020-CP4520 Series product end users, as appropriate. The following information is included: ● Descriptions of drivers and platforms, with system modifications ● Procedures for installing and uninstalling software components ● Descriptions of various topics that are associated with the HP Color LaserJet Enterprise CP4020CP4520 Series product, including engineering details The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Content Chapter 1, Purpose and scope This chapter contains basic information about theHP Color LaserJet Enterprise CP4020-CP4520 Series product and its software: ● Overview of the HP Color LaserJet Enterprise CP4020-CP4520 Series product ● Printing-system software overview, including the following topics: ● ENWW ◦ System requirements ◦ Supported operating systems ◦ Availability HP LaserJet software documentation Introduction 1 Table 1-1 Software technical reference overview (continued) Chapter Content Chapter 2, Software description This chapter provides an overview of the printing-system software installer and print drivers. This chapter also contains general information about optional software features. The following topics are included: ● Driver configuration for Windows® ● International Color Consortium (ICC) profiles ● PANTONE® color profiles ● HP Easy Printer Care ● HP Embedded Web Server ● HP Web Jetadmin Chapter 3, Installing Windows printingsystem components This chapter provides instructions for installing the HP Color LaserJet Enterprise CP4020-CP4520 Series product in Windows operating systems by using various installation methods. Chapter 4, HP PCL 6 Print Driver for Windows This chapter provides detailed descriptions of the HP PCL 6 Print Driver for Windows® XP, Windows Server 2003, Windows Server 2008, Windows Vista®, and Windows 7®. This chapter also contains information about using job-storage features when printing, including the following topics: ● Releasing a job-storage print job ● Deleting a job-storage print job Chapter 5, HP Universal Print Drivers for Windows – PS and PCL 5 This chapter provides detailed descriptions of the HP PostScript (PS) Universal Print Driver and the HP PCL 5 Universal Print Driver for Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7. Chapter 6, Macintosh software and utilities This chapter provides Instructions for installing the HP Color LaserJet Enterprise CP4020-CP4520 Series product in Macintosh operating systems and information about the printing-system software. The HP Printer Utility for Macintosh is also described. Chapter 7, Engineering details This chapter contains information about the following special topics: ● Remote firmware update ● Printing print-ready documents ● Media attributes For additional information about the location of information within these chapters, see the table of contents. An index is provided in the back of this STR. Additional detailed information about the HP Color LaserJet Enterprise CP4020-CP4520 Series printingsystem software is published in an addendum to this STR. The following information is available only in the addendum: 2 ● Descriptions of known software issues and solutions ● Printing system reports Chapter 1 Purpose and scope ENWW Product overview The following table contains descriptions of the HP Color LaserJet Enterprise CP4020-CP4520 Series product features that are discussed. Product configurations might vary among countries/regions. Speed and throughput HP Color LaserJet CP4025 models ● Print up to 35 pages per minute (ppm) on letter-size paper and 35 ppm on A4-size paper. ● As quick as 10 seconds to print the first page ● Recommended monthly print volume of 2,000 to 7,500 pages ● A 800 megahertz (MHz) microprocessor HP Color LaserJet CP4525 models Resolution Memory User interface Paper-handling Languages and fonts ENWW ● Print up to 42 pages per minute (ppm) on letter-size paper and 40 ppm on A4-size paper. ● As quick as 10 seconds to print the first page ● Recommended monthly print volume of 2,500 to 10,000 pages ● A 800 megahertz (MHz) microprocessor ● 1200 dots per inch (dpi) with HP Image Resolution Enhancement technology 3600 ● 1200 x 1200 dpi for detailed line work and small text ● n and dn models: 512 MB of random-access memory (RAM), expandable to 1 GB by adding into the open DIMM slot 200-pin small outline dual inline memory modules (DDR2 SODIMM) that support 256 MB or 512 MB of RAM. ● xh models: 1 gigabyte (GB) of random-access memory (RAM). ● Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently. ● Four-line color graphical display on the control panel ● HP Embedded Web Server to configure and manage the product remotely from any computer connected to the same network ● Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, envelopes, and other paper types. The tray holds up to 100 sheets of paper, 50 transparencies, or 10 envelopes. ● Tray 2: 500-sheet tray, and an optional HP Postcard media insert. ● Optional Trays 3, 4 and 5: 500-sheet trays ● Two-sided printing: The dn and xh models support automatic two-sided printing. The other models support manual two-sided printing. ● Standard output bin: Hold up to 500 sheets of paper. The product has a sensor that indicates when the bin is full. ● HP Printer Control Language PCL 5, PCL 6, and HP postscript level 3 emulation ● Direct PDF ● 93 scalable TrueType typefaces Product overview 3 Print cartridges Supported operating systems Connectivity Environment Security Self-help Accessibility 4 Chapter 1 Purpose and scope ● For information regarding print cartridges, see www.hp.com/go/ learnaboutsupplies. ● Authentic HP print cartridge detection ● Automatic toner strip remover ● Microsoft® Windows® XP, Windows Vista®, Windows® Server 2003, Windows® Server 2008, and Windows® 7 ● Macintosh OS X 10.4, 10.5, 10.6, and later ● Novell NetWare V6.5 and iPrint V5.12 and later ● Citrix ◦ Citrix Presentation Server 4.0 and 4.5 ◦ Citrix XenApp Server 5.0 ◦ Windows 2003 and 2008 Terminal Services ● UNIX® ● Linux ● Hi-Speed USB 2.0 connection ● Local area network (LAN) Ethernet (RJ-45) connector for the embedded HP Jetdirect print server ● One enhanced input/output (EIO) slot ● Sleep setting saves energy ● High content of recyclable components and materials ● Instant-on fuser saves energy ● Security lock (optional) ● Job retention ● User PIN authentication for stored jobs ● IPsec security ● HP encrypted High Performance EIO hard drive (included with the xh model, and available as an optional accessory for the other models) ● Show-me-how pages that you can print from the control panel ● Job aids for specific tasks available from www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4525. ● Animations and help on the control panel ● The online user guide is compatible with text screen-readers. ● The print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand. ENWW Product comparison Model Features HP Color LaserJet CP4025n ● 100-sheet multipurpose input tray (Tray 1) HP Color LaserJet CP4525n ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) HP Color LaserJet CP4025dn ● 100-sheet multipurpose input tray (Tray 1) HP Color LaserJet CP4525dn ● 500-sheet input tray (Tray 2) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 512 megabytes (MB) of random access memory (RAM) ● Automatic two-sided printing ● 100-sheet multipurpose input tray (Tray 1) ● 500-sheet input tray (Tray 2) ● HP 3x500-sheet paper feeder (Trays 3, 4, and 5) ● 500-sheet, face-down output bin ● Hi-speed USB 2.0 port ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network ● 1 gigabyte (GB) of random access memory (RAM) ● Automatic two-sided printing ● HP Encrypted High Performance Hard Disk HP Color LaserJet CP4525xh ENWW Product comparison 5 Documentation availability NOTE: For information about language support for the HP Color LaserJet Enterprise CP4020-CP4520 Series product, see CD versions and language support on page 13. The following table lists the availability of HP Color LaserJet Enterprise CP4020-CP4520 Series printingsystem documentation by operating system. Table 1-2 Documentation availability Document Windows XP/Server 2003/Server 2008/ Vista/7 Macintosh HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide (.PDF file) x x HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes x Show Me How content x HP Jetdirect Administrator's Guide x Color Printing Access and Usage x HP Driver Preconfiguration User Guide x x Access to HP LaserJet documents depends on the type of document and its location: ● Some documents can be opened from the CD Browser. ● Some documents appear on the software CD and can be opened by navigating to the folder where they reside. ● Some documents are available on the Web through links in the CD Browser or CD folders. Documents are available in the following file formats: ● Portable Document Format (.PDF). The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD includes Adobe® Acrobat® Reader for viewing online documentation. ● Compiled HTML (.CHM). When you click a documentation link to a .CHM document, a Microsoft HTML Viewer opens the file on the computer screen. ● Hypertext Markup (.HTM). When you click a documentation link to an .HTM document, a Web browser opens the file on the computer screen. ● Rich Text Format (.RTF). This is a text file. You can navigate to files and open them in Microsoft Word or Microsoft WordPad. Documentation for the HP Color LaserJet Enterprise CP4020-CP4520 Series is divided into the following categories: 6 ● User documentation ● Administrator documentation Chapter 1 Purpose and scope ENWW User documentation The following figure shows the User Documentation screen, which appears when you click User Documentation on the main screen of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD. Figure 1-1 Installation software CD – User Documentation screen HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide The HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide describes the basic product features. To view this guide from the software CD, follow these steps: 1. In the main screen of the CD browser, click the User Documentation button. 2. Click the User Guide (Web) button. The guide opens as a PDF file. NOTE: The version of this guide on the CD is a basic version. The version of this guide availabe on the Web is the most up-to-date version. ENWW Documentation availability 7 You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\folder. 3. Open the file that has the appropriate file name: CP4025_USE_XXWW.PDF CP4525_USE_XXWW.PDF NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the French version of the guide is CP4525_USE_FRWW.CHM The HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide is provided as a .PDF file, which is viewable with Adobe Reader and which you can print. To print the guide, follow these steps: 1. In the main screen of the CD browser, click the User Documentation button. 2. Click the User Guide (CD) button. The guide opens. 3. In Adobe Acrobat, click the File menu, and then click the Print menu item. 4. Select a printer, configure the driver if necessary, and then click the Print button You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: CP4025_USE_XXWW.PDF CP4525_USE_XXWW.PDF NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the French version of the guide is CP4525_USE_FRWW.PDF When you have the file open, you can click the File menu, and then click the Save As menu item to save a copy of the file to another location. HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes The HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes (in .HTM format) contain important information about product features, instructions for installing the printing-system software, and technical assistance. To view this guide from the software CD, follow these steps: 8 1. In the main screen of the CD browser, click the User Documentation button. 2. Click the Install Notes button. The guide opens. Chapter 1 Purpose and scope ENWW You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: CP4025_INSTALL-NOTE_XXWW.HTM CP4525_INSTALL-NOTE_XXWW.HTM NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the French version of the document is CP4525_INSTALL-NOTE_FRWW.HTM. Show Me How Click Show Me How on the User Documentation screen of the CD browser to connect to a Web page that provides step-by-step instructions for performing specific tasks, including clearing jams and loading trays. NOTE: The Show Me How information is only available online. Internet access is required. Administrator documentation The following figure shows the Administrator Documentation screen. ENWW Documentation availability 9 To navigate to this screen, click the Advanced Install Options button on the main screen of the CD browser, and then click the Administrator Documentation button. Figure 1-2 Installation software CD – Administrator Documentation screen HP Jetdirect Administrator's Guide The HP Jetdirect Administrator's Guide is a network administrator's guide (in .PDF format) that contains information about connecting the product directly to a network. To view this guide from the software CD, follow these steps: 1. In the main screen of the CD browser, click Advanced Install Options, and then click Administrator Documentation. 2. Click HP Jetdirect Guide. You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: HPJDIAG_XXWW.PDF NOTE: The "XXWW" in the file name corresponds to the language. In French, the file name is HPJDIAG_FRWW.PDF. 10 Chapter 1 Purpose and scope ENWW When you have the file open, you can click File and then click Save As to save a copy of the file to another location. Color Printing Access and Usage Use the Color Printing Access and Usage option (Internet access required) to enable or disable color printing and to track color usage. To link to this guide from the software CD, follow these steps: 1. In the main screen of the CD browser, click Advanced Install Options, and then click Administrator Documentation. 2. Click Color Printing Access and Usage. HP Driver Configuration User Guide The HP Driver Preconfiguration User Guide (in .PDF format) describes how to use the associated software utility, which allows IT administrators to customize print-driver settings before deploying them. For more information about HP driver preconfiguration, see HP Driver Configuration on page 30. To view this guide from the software CD, follow these steps: 1. In the main screen of the CD browser, click Advanced Install Options, and then click Administrator Documentation. 2. Click HP Driver Preconfiguration User Guide. You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: PRECONFIG_SUPPORT_XXWW.PDF NOTE: The "XXWW" in the file name corresponds to the language. In French, the file name is PRECONFIG_SUPPORT_FRWW.PDF. When you have the file open, you can click File and then click Save As to save a copy of the file to another location. ENWW Documentation availability 11 Software availability and localization This section provides information about the availability of the HP Color LaserJet Enterprise CP4020CP4520 Series printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. For more information, go to the following Web site: www.hp.com/go/cljcp4025_cdrom or www.hp.com/go/cljcp4525_cdrom Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic e-mail notification about new software releases. NOTE: This STR describes drivers that are shipped with the printing-system software CD. This STR does not describe any drivers that might be released for use by support personnel. The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software is available for download at the following Web site: www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software In-box printing-system software CD The software CD for the HP Color LaserJet Enterprise CP4020-CP4520 Series product contains a variety of files for installing the printing-system software on the computer. This section describes the files that are available on the software CD and provides additional information about support and availability. The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD is divided into two partitions, one for Windows operating systems and one for Macintosh operating systems. The files in each partition include documentation files and files that are required in order to install and uninstall the printing-system components. HP LaserJet software CD, Windows partition NOTE: For information about the contents of the Macintosh partition of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD, see HP LaserJet software CD, Macintosh partition on page 170. The root directory in the Windows partition of the software CD contains the AUTORUN.EXE file, the SETUP.EXE file, and the following directories and support files: 12 ● Autorun ● Driver Deployment Utility ● Drivers ● Fonts ● HPSU ● Manuals Chapter 1 Purpose and scope ENWW ● PortMonitor ● Temp The printing-system files for each language reside in the following directories: ● Drivers CD versions and language support The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD is available with the following components and languages. Table 1-3 Software CD supported languages ENWW Language Two-letter abbreviation HP-preferred name File designation Arabic AR Arabic ARWW Bulgarian BG Bulgarian BGWW Catalan CA Catalan CAWW Croatian HR Hrvatski HRWW Czech CS Cestina CSWW Danish DA Dansk DAWW Dutch NL Nederlands NLWW English EN English ENWW Estonian et Eesti ETWW Finnish FI Suomi FIWW French FR Francais FRWW German DE Deutsch DEWW Greek EL Greek ELWW Hebrew HE Hebrew HEWW Hungarian HU Magyar HUWW Italian IT Italiano ITWW Japanese JA Japanese JAWW Korean KO Korean KOWW Latvian LV Latviski LVWW Lithuanian LT Lietuviskai LTWW Norwegian NO Norsk NOWW Polish PL Polski PLWW Portuguese PT Portugues PTWW Romanian RO Romanian ROWW Russian RU Russian RUWW Serbian SR Srpski SRWW Software availability and localization 13 Table 1-3 Software CD supported languages (continued) Language Two-letter abbreviation HP-preferred name File designation Simplified Chinese ZHCN Simplified Chinese ZHCN Slovak SK Slovak SKWW Slovenian SL Slovenian SLWW Spanish ES Espanol ESWW Swedish SV Svenska SVWW Thai TH Thai THWW Traditional Chinese ZHTW Traditional Chinese ZHTW Turkish TU Turkce TUWW Ukrainian UK Ukrainian UKWW Driver languages The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides driver support in the following languages. Table 1-4 Supported printer driver languages 14 Component Language list HP PCL 6 Print Driver ● Arabic ● Lithuanian HP PCL 5 Universal Print Driver ● Bulgarian ● Latvian HP PS Universal Print Driver ● Catalan ● Dutch ● Czech ● Norwegian ● Danish ● Polish ● German ● Portuguese ● Greek ● Romanian ● English ● Russian ● Spanish ● Slovak ● Estonian ● Slovenian ● Finnish ● Serbian ● French ● Swedish ● Hebrew ● Thai ● Croatian ● Turkish ● Hungarian ● Ukrainian ● Italian ● Simplified Chinese ● Japanese ● Traditional Chinese ● Korean Chapter 1 Purpose and scope ENWW Installer languages The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides installer component support in the following languages. Table 1-5 Installer component languages Component Language list Administrator install ● Arabic ● Lithuanian CD Browser ● Bulgarian ● Latvian Common Windows Installer ● Catalan ● Dutch Web Registration (with the following exceptions) ● Czech ● Norwegian ● Danish ● Polish ● German ● Portuguese Greek ● Romanian ● English ● Russian ● Spanish ● Slovak ● Estonian ● Slovenian ● Finnish ● Serbian ● French ● Swedish ● Hebrew ● Thai ● Croatian ● Turkish ● Hungarian ● Ukrainian ● Italian ● Simplified Chinese ● Japanese ● Traditional Chinese ● Korean ● Arabic and Hebrew support in English only ● Catalan support in Spanish only ● ● No support for Bulgarian, Estonian, Croatian, Lithuanian, Latvian, Romanian, Slovak, Slovenian, Serbian, Thai, Ukrainian Documentation languages The HP Color LaserJet Enterprise CP4020-CP4520 Series product provides documentation in the following languages. ENWW Software availability and localization 15 Table 1-6 Documentation languages Component Language list ● HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide (.PDF file) ● Arabic ● Lithuanian ● Bulgarian ● Latvian HP Color LaserJet Enterprise CP4020-CP4520 Series User Guide (.CHM file) ● Catalan ● Dutch ● Czech ● Norwegian HP Color LaserJet Enterprise CP4020-CP4520 Series Driver Preconfiguration User Guide (Available in English only) ● Danish ● Polish ● German ● Portuguese ● Greek ● Romanian ● English ● Russian ● Spanish ● Slovak ● Estonian ● Slovenian ● Finnish ● Serbian ● French ● Swedish ● Hebrew ● Thai ● Croatian ● Turkish ● Hungarian ● Ukrainian ● Italian ● Simplified Chinese ● Japanese ● Traditional Chinese ● Korean ● ● ● ● 16 HP JetDirect Administrator's Guide (.PDF file) (with the following exceptions) ◦ Catalan documentation in Spanish only ◦ No documentation in Arabic, Bulgarian, Czech, Greek, Hebrew, Croatian, Estonian, Lithuanian, Latvian, Romanian, Slovak, Slovenian, Serbian, Turkish, Ukrainian HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes (.HTML file) Chapter 1 Purpose and scope ENWW Product views Front view 3 2 4 1 5 6 7 8 9 10 11 ENWW 1 Front door (access to print cartridges and toner collection unit) 2 Standard output bin 3 Control panel 4 Right door (access for clearing jams) 5 On/off button (illuminates when turned on) 6 Tray 1 (pull the handle to open the tray) 7 Tray 2 8 Optional Tray 3 (included with the HP Color LaserJet CP4525xh model) 9 Lower right door (access for clearing jams) 10 Optional Tray 4 (included with the HP Color LaserJet CP4525xh model) 11 Optional Tray 5 (included with the HP Color LaserJet CP4525xh model) Product views 17 Back view 1 2 18 1 Interface ports 2 Power connection Chapter 1 Purpose and scope ENWW Interface ports 1 2 3 4 1 Hi-speed USB 2.0 printing port 2 Local area network (LAN) Ethernet (RJ-45) network port 3 EIO interface expansion slot 4 Slot for a cable-type security lock Serial number and model number location The model number and serial number are listed on an identification label located on the back of the product and on the inside of the toner access door on the front of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product. ENWW Model name Model number HP Color LaserJet CP4025n CC489A HP Color LaserJet CP4025dn CC490A HP Color LaserJet CP4525n CC493A HP Color LaserJet CP4525dn CC494A HP Color LaserJet CP4525xh CC495A Product views 19 20 Chapter 1 Purpose and scope ENWW 2 Windows software description Introduction The HP Color LaserJet Enterprise CP4020-CP4520 Series product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. For information about Mac software, see Macintosh software and utilities on page 167. This section contains information about the following topics: ENWW ● Windows printing-system software ● Driver configuration for Windows ● HP Driver Diagnostic Printer Check Tool ● Advanced color use ● HP Easy Printer Care ● HP Embedded Web Server ● HP Web Jetadmin ● Font support ● HP Driver Deployment Utility Introduction 21 Windows printing-system software This section contains information about the following topics: ● Printing system and installer ● HP Color LaserJet print drivers Printing system and installer The following sections contain information about the printing-system software and the installer on the software CD that came with the product. HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD for Windows systems For the Microsoft Windows environment (Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7), the HP Color LaserJet Enterprise CP4020-CP4520 Series printingsystem software CD provides an interactive CD browser that you can use to install the print drivers and related components, and to gain access to online user documentation and optional HP software. The following figure shows the main screen of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD (part of the interactive CD browser), which appears when you insert the printing-system software CD in a CD-ROM drive. If the screen does not appear when you insert the software CD, follow these steps to open the CD browser: 1. In Windows Vista, click the Start button, click All Programs, and then click Accessories. For all other Windows operating systems, click Start. 2. 22 Click Run. Chapter 2 Windows software description ENWW 3. Click Browse…. and navigate to the root directory of the software CD. 4. Double-click the SETUP.EXE file to start the installer. Figure 2-1 Installation software CD browser The main screen of the software CD contains installation and documentation options in the left panel. As you move the cursor over each option, a description of the option appears under the product banner. The following options are available on the main screen of the printing-system software CD. ● Install Now. The HP Driver Installation Utility (HPDIU) guides you through the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software installation. When you click Install Now, only the HP PCL 6 driver, screen fonts, and user guide are installed. ● Advanced Install Options. Provides you with the flexibility to select the drivers and software components to install. The following options are available when you click this option: ◦ Install PCL 6 Driver ◦ Install PCL 5 Driver ◦ Install PS Driver ◦ Install Documentation and Optional Software ◦ Administrator Documentation. Use this option to view the HP Color LaserJet Enterprise CP4020-CP4520 Series administrator documentation. The following document options are available: HP Jetdirect Guide ENWW Windows printing-system software 23 Color Printing Access and Usage HP Driver Preconfiguration User Guide ◦ Administrator software. Click this option to see a list of administrator software available for the HP Color LaserJet Enterprise CP4020-CP4520 Series product. The following options are available: HP Universal Print Driver. Clicking this link redirects the browser to the HP Web site that provides more information about the HP Universal Print Driver and downloadable software. Driver Deployment Utility. Click this option to allow an administrator to create a driver install package for silent, unattended installation by end users. HP Web Jetadmin. Click this option to download HP Web Jetadmin software from the Web for a Web browser-based network-management tool designed for network administrators. ● ● User Documentation. Use this option to view the HP Color LaserJet Enterprise CP4020-CP4520 Series user documentation. The following document options are available: ◦ User Guide (CD) ◦ User Guide (Web) ◦ Install Notes ◦ Show Me How Support. To increase productivity and get the most use from your HP Color LaserJet Enterprise CP4020-CP4520 Series product, the following links are available for these HP Web sites: ◦ Product Registration. Register your product online, and then gain access to support and services, manage your profile, and sign up for free support alerts, driver notices, and personalized newsletters. ◦ Supplies. Contains information about ordering HP Color LaserJet Enterprise CP4020CP4520 Series product supplies. ◦ Product Information. Contains support information and updates. ◦ hp.com. Contains information about products and services, support, drivers, and HP online stores. Installer features The common installer is designed to provide a simple and consistent installation method for the product. The common installer is available for the Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 operating systems and offers the following features: 24 ● The HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD features an interactive software interface. See HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD for Windows systems on page 22. ● The network connection is integrated so that you can install drivers and connect to a networked product in a single process. Chapter 2 Windows software description ENWW ● After installation, the installer allows you to add additional drivers, documentation, and fonts. ● The Additional Options at the end of the installation process provides the opportunity to install HP Update and marketing resources software, check online for product-specific merchandise, as well as allow users to register their product using Web Registration. All of the Windows system components are installed by using the HP Color LaserJet Enterprise CP4020CP4520 Series printing-system installer. The installer automatically detects the language of choice and the operating system. You can select the type of installation that you prefer: Install Now (recommended installation) or Advanced Install Options (customized installation). HP Color LaserJet print drivers HP Color LaserJet Enterprise CP4020-CP4520 Series print drivers provide the printing features and communication between the computer and the product. The software CD includes software for end users and network administrators who are working in the following operating environments: ● Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit) ● Apple Mac OS X v10.4 and later In Windows operating systems, automatic configuration, driver updates after a new product configuration, and preconfiguration features are available with the HP Color LaserJet Enterprise CP4020-CP4520 Series product. NOTE: For additional information about installing the printing-system software, see the HP Color LaserJet Enterprise CP4020-CP4520 Series Install Notes on the printing-system software CD. All of the drivers provide access to the paper-handling and print-quality features. HP PCL 6 Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6 driver is included on the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD. The PCL 5 Universal Print Driver and the PS Universal Print Driver are available for download at the following Web sites: www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software NOTE: If you select the recommended installation by clicking Install Now on the main screen of the CD browser, the HP PCL 6 Print Driver is installed by default. Print-driver version numbers for Windows operating systems Access to print-driver version numbers varies, depending on the operating system in which the HP Color LaserJet Enterprise CP4020-CP4520 Series product is installed. NOTE: For a list of HP Color LaserJet Enterprise CP4020-CP4520 Series print drivers, updated HP printing-system software, and product-support information, go to: www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software The Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal ENWW Windows printing-system software 25 Print Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find driver-version information: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product icon. 3. Click Properties. 4. Click the About tab. You can also gain information about driver versions by clicking the About button that appears on most driver tabs. 26 Chapter 2 Windows software description ENWW Driver configuration for Windows The HP print drivers feature bidirectional communication technology which, in supported environments, provide automatic discovery and driver configuration for product accessories at the time of installation. Some accessories that are automatically discovered and configured include the duplexing unit, optional paper trays, printer hard disk, and dual inline memory modules (DIMMs). Driver autoconfiguration Automatic discovery and driver configuration through bidirectional communication occurs in the following circumstances: ● When a print driver is installed by using the installer ● When using the Update Now feature for a driver that is already installed However, as shown in the following table, driver autoconfiguration and Update Now are not available in Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, or Windows 7 operating systems over a direct connection when the HP Color LaserJet Enterprise CP4020-CP4520 Series product is installed by using the Add Printer wizard. Table 2-1 Automatic discovery and driver configuration through bidirectional communication1 1 Connection type Add Printer Wizard install Common installer Network Yes Yes Direct connection No Yes The table applies to Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7. Bidirectional communication In environments that support bidirectional communication, the computer communicates with the product during installation, determines the physical configuration, and then configures the driver accordingly. Bidirectional communication is the capability of the product to respond to data inquiries from the computer and report information back, such as what type of print paper is available or what accessories are connected to the product. Bidirectional communication depends on the network operating system and on the type of connection that exists between the computer and the HP Color LaserJet Enterprise CP4020-CP4520 Series. If the connection does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and cannot report information back to the host computer. Enterprise AutoConfiguration Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality for installation of the print driver over a network, whether you use the installer on the printingsystem software CD or the Add Printer wizard to install the driver. Driver installation that includes EAC is configured with the same settings as the physical configuration of the product. Configuration occurs without user interaction. If bidirectional-communication software has been installed previously, EAC is not activated, and the preexisting bidirectional-communication software is used to configure the print driver. ENWW Driver configuration for Windows 27 If bidirectional communication software has not been installed, EAC installs bidirectional-communication software that allows it to communicate with the product and automatically match the print driver with the actual product configuration. EAC is activated during installation of the driver or whenever the Update Now feature is used. If the HP Color LaserJet Enterprise CP4020-CP4520 Series product configuration changes after installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication by using the Update Now feature. For more information, see Update Now on page 29. The following tables show the availability of EAC for various operating systems and network environments that support bidirectional communication. Table 2-2 EAC availability in Microsoft Windows and Microsoft Share Method Connection type Microsoft Share1 2000 XP 2000/XP host with 2000/XP client/ Windows Server 2008/ Windows Vista TCP/IP x x x IPX/SPX x x x TCP/IP (HP) x x x TCP/IP (MS) x x x IPX/SPX (HP) x x x TCP/IP x x x IPX/SPX x x x TCP/IP (HP) x x x TCP/IP (MS) x x x IPX/SPX (HP) x x x USB Network Jetdirect Standard Add Printer Direct connect Parallel USB Network Jetdirect Standard 1 This column represents the following Microsoft Share configurations: Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista host with Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista client. 28 Chapter 2 Windows software description ENWW Table 2-3 EAC availability in Novell Netware environments Method Connection type Novell Netware 5.x Netware 4.x Bindery queue NDS queue Bindery queue x x x USB Network Jetdirect TCP/IP IPX/SPX Standard TCP/IP (HP) TCP/IP (MS1) IPX/SPX (HP) 1 Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare. Update Now If you have modified the configuration of the HP Color LaserJet Enterprise CP4020-CP4520 Series product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Use the Update Now feature to automatically reflect the new configuration in the driver. For example, if the product is installed and an optional paper-handling accessory is added later, use the Update Now feature to query the product and update the settings to match the new product configuration. The feature automatically updates the registry and changes the configuration information that appears on the Device Settings tab. NOTE: Depending on which settings were updated, the Update Now feature might change the configuration information that displays on the print-driver tabs, instead of (or in addition to) changing the information on the Device Settings tab. NOTE: The Update Now feature is not supported in environments where shared Windows XP clients are connected to Windows XP hosts. To activate the Update Now feature, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. ENWW 2. Right-click the product name. 3. Click Properties. 4. Click Device Settings. 5. If necessary, click Installable Options to expand it and show the options. Driver configuration for Windows 29 6. In the Automatic Configuration drop-down menu, select Update Now. 7. Click OK to save the setting. HP Driver Configuration HP Driver Configuration is a software architecture and set of tools that permits HP printing-system software to be customized and distributed in managed corporate printing environments. Using HP Driver Configuration, information technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP print drivers before installing the drivers in the network environment. HP Driver Configuration is most beneficial when configuring print drivers for multiple workstations or print servers for print queues that share the same configuration. Two types of features can be configured: ● device settings ● printing-preferences settings The driver is configured to match the product hardware so that access to all of the product accessories through the driver is enabled correctly (for example, for duplexing units and additional input trays). Most driver-feature settings can also be configured. HP Driver Configuration configures the driver to match the accessories that are installed on the product, or to match the settings that IT administrators make in the configuration (.CFG) file (for example, optional trays, total amount of memory, job-storage settings, or mopier settings). The configuration process consists of three basic steps: ● driver acquisition ● driver configuration ● driver installation and deployment These steps can be accomplished in different ways, depending on the tool that is being used to define the configuration. The driver configuration process is supported through three distinct tools. All three are designed with the same basic user-interface (UI) controls for interacting with the .CFG file, but are packaged differently, either to support established product installation workflows or to leave the deployment and installation of the driver entirely up to the user. The following tools support driver preconfiguration: ● HP Driver Configuration Utility. The HP Driver Configuration Utility is a small, standalone, Windows-software program that the administrator can use to open the .CFG file that is associated with a particular driver and make modifications that are applied when that driver is installed on the target computer. It is intended for use in environments that have an established process for deploying drivers. This is the preconfiguration tool of choice to support any Novell or HP Print Server Appliance (PSA) and Point and Print environments. It is used in the way that any ordinary Windows software program is used. The HP Driver Configuration Utility is available at the following Web site: www.hp.com/go/dcu ● 30 The HP Web Jetadmin Driver Configuration Plugin. The HP Web Jetadmin provides a queuecreation program that can be used to create printer queues on Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008. The HP Web Jetadmin Driver Configuration Chapter 2 Windows software description ENWW Plugin adds a number of screens to the existing queue-creation workflow from which the drivers that are being installed for the queues can be customized as part of the process. The plug-in is limited to Internet Explorer browsers. Netscape Navigator is not supported. HP Web Jetadmin v10.0 is supported by the following: ◦ Windows XP (Professional only) ◦ Windows Server 2003 (R2 only) ◦ Windows Server 2008 ◦ Windows Vista (Business and Enterprise Editions) The HP Web Jetadmin print management features are supported by the following: ● ◦ Windows XP Professional (with Service Pack 2 or higher) ◦ Windows Server 2003 HP Driver Deployment Utility. The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printdriver files, and the code needed to deploy them, into two files: an .EXE file and a .CAB file. These files are run on the client computer to copy the print-driver files to the Windows driver store and, for network packages, to install the product. This utility is supported on Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista operating systems. To gain access to the HP DDU, insert the software CD into the CD-ROM drive, and then navigate to the Driver Deployment Utility folder. For more information about the HP DDU, refer to HP Driver Deployment Utility on page 43 For detailed information about gaining access to and installing these tools, see the HP Driver Configuration Support Guide at the following Web site and click on the Manuals link. www.hp.com/go/dcu Lockable features The following driver features can be locked to prevent end-users from changing settings: ● Print on Both Sides (duplex). The options are True or False. ● Print in Grayscale. The options are Disable or Enabled. ● Media Type. The options include all the paper types that the HP Color LaserJet Enterprise CP4020CP4520 Series product supports. ● Paper Source. The options are Printer Auto Select, Manual Feed (Tray 1), Tray 1, Tray 2. Tray 3 is standard on the HP Color LaserJet CP4525xh product model, and an option on the other HP Color LaserJet Enterprise CP4020-CP4520 Series models. ● Job retention mode. The option is Off. ● Orientation ● Color Options When a feature is locked, the selected default option is the only option that is available to users. Generally, the feature is unavailable in the driver UI after it has been locked. ENWW Driver configuration for Windows 31 Continuous export The term "continuous export" refers to the ability of the print driver to copy the latest print-driver settings back to the working copy of the preconfiguration file. Using this feature, the exported values can be transferred when a compatible version of the print driver is used to upgrade the print driver. For instance, if the orientation is set to Landscape for a driver originally installed in Windows XP, then the orientation setting automatically remains Landscape when the operating system is upgraded to Windows Vista, Windows Server 2003, or Windows Server 2008. The continuous export feature functions transparently from the user's perspective and works only between print drivers of identical product models. NOTE: Not all of the driver parameters can be exported; however, the exportable components are always the same as the components that can be preconfigured. The following table shows drivers and operating systems that support HP Driver Configuration. Table 2-4 Operating systems that support HP Driver Preconfiguration 1 32 Driver Windows X P Windows Server 2003 Windows Server 2008 Windows Vista Windows 7 Mac OS X v10.4 and Linux later HP PCL 6 Print Driver Yes Yes Yes Yes Yes NA NA HP PCL 5 Universal Print Driver Yes Yes Yes Yes Yes NA NA HP PS Universal Print Driver Yes Yes Yes Yes Yes NA NA NA: Not applicable; the driver is not supported in this operating system. Chapter 2 Windows software description ENWW HP Driver Diagnostic Printer Check Tool The HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use to determine whether you are using the correct and most current Windows print driver for the HP Color LaserJet Enterprise CP4020-CP4520 Series product. Two methods are available to gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open an Internet browser. 2. Go to the following Web site: www.hp.com/go/drivercheck Or, use this alternative method. 1. Open an Internet browser. 2. Go to the HP Business Support Center (BSC) at the following Web site: www.hp.com/go/bsc 3. Click the self-help resources link on the left navigation bar. 4. Click automatic driver checker to run the HP Driver Diagnostic Printer Check Tool. When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. When you select the HP product that you would like to check, the HP Driver Diagnostic Printer Check Tool gathers information about your product, drivers, and system setup in order to diagnose the software driver configuration and check the print driver. The tool then verifies whether you are using the latest driver, informs you if you are using an incorrect driver for the HP product, and lets you know if an updated driver version is available for the product. If an updated driver is available, you can download and install the latest driver version by clicking it. The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. ENWW HP Driver Diagnostic Printer Check Tool 33 Advanced color use Color Access Control The HP Color LaserJet Enterprise CP4020-CP4520 Series has the ability to monitor and control color print-job use. For more information about color access control, go to the following Web site and look under Learn More. www.hp.com/go/cac The following table shows various tools that can be used to control color-printing access. Table 2-5 Color access control tools Tool Description HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-browser-based utility that provides an interface to the product that you can use to change product settings, including color access control settings. No special software needs to be installed or configured. It allows you to set color printing restrictions and view a log of color printing use. The HP EWS is designed for one-to-one product configuration monitoring and management. For more information, see HP Embedded Web Server on page 35 . HP Web Jetadmin The HP Web Jetadmin provides an interface to the product through a Web browser on single network-administration servers. Use HP Web Jetadmin to manage HP Jetdirect-connected products within an intranet. For more information, see the following Web site: www.hp.com/go/webjetadmin Color usage job log The color usage job log shows color and monochrome print job statistics for a product. Product control panel Use the product control panel to restrict color use in network-connected products. For more information, see the following procedure. To restrict color-printing access to a network-connected HP Color LaserJet Enterprise CP4020-CP4520 Series from the product control panel, follow these steps: 34 1. Press the Home button 2. Press the up arrow or the down arrow to scroll to MANAGE SUPPLIES, and then press OK. 3. Press the up arrow OK. or the down arrow to scroll to RESTRICT COLOR USE, and then press 4. Press the up arrow OK: or the down arrow to scroll to one of the following options, and then click to open the menus. ● ENABLE COLOR. This is the default setting. Use of color-printing features is unrestricted. ● COLOR IF ALLOWED. Network administrators can use this setting to allow color-printing to certain users and restrict it for other users. User privileges can be set using HP EWS. For more information, see the EWS online help. ● DISABLE COLOR. This setting denies the use of color-printing features to all users. Chapter 2 Windows software description ENWW International Color Consortium profiles HP provides cyan-magenta-yellow-black (CMYK) (HPCP4025C.ICC or HPCP4525C.ICC) and standard red-green-blue (sRGB) (HPCP4025R.ICC or HPCP4525R.ICC) International Color Consortium (ICC) custom profiles with the HP Color LaserJet Enterprise CP4020-CP4520 Series product. The CMYK profile can only be used with a postscript driver; the sRGB profile can be used with any of the HP Color LaserJet Enterprise CP4020-CP4520 Series print drivers. The profiles are available at the following HP Web site: www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software The ICC profiles describe the way color is interpreted in the default CMYK and RGB modes. These profiles can be used for color conversions in a color-managed workflow. The sRGB profile matches the default RGB mode (sRGB), which is enabled with the Default (sRGB) color setting in either a PCL or postscript driver. The product interprets CMYK data according to the Specifications for Web Offset Publications (SWOP) simulation when Default CMYK+ is the selected CMYK Color setting in the postscript driver, and a more accurate SWOP rendering can be produced by selecting the SWOP setting. This standard defines how a particular set of CMYK ink colors should behave. Emulation for Dainippon Press (DIC) and Euro-standard CMYK inks used in Asia and Europe are also available and can be selected from the print driver. PANTONE color profiles Most software programs that support the use of PANTONE colors for graphic objects include the PANTONE name in the postscript output along with the color values that are assigned to the object. Select a software program that uses a PANTONE palette in a CMYK workspace, and print with the HP PS Universal Print Driver in Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, or Windows 7. When SWOP is selected as the CMYK Color setting, these CMYK values provide a good reproduction of the PANTONE 4C spot-color simulations. Vector graphics, such as company logos that are created in PANTONE Application Palettes, can be imported into Microsoft Word, PowerPoint, or other Microsoft Office software programs. The color program must create an encapsulated postscript (.eps) file of the image that will be imported. Use the Insert file function to import the file into the Office document. NOTE: Cutting and pasting from the clipboard does not work. These tasks do not preserve the PANTONE name or the CMYK palette value. HP Easy Printer Care HP Easy Printer Care is a standalone software program that manages multiple products. As of the publication of this document, the HP Easy Printer Care product is not supported with the HP Color LaserJet CP4025 and HP Color LaserJet CP4525 Series printers. HP Embedded Web Server The product is equipped with an embedded Web server, which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. The embedded Web server resides on the product. It is not loaded on a network server. ENWW HP Easy Printer Care 35 The embedded Web server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on the computer. Certain pages in the HP Embedded Web Server include online help. To open the HP EWS, complete the following steps: 1. At a network-connected computer, open a Web browser. 2. In the browser address field, type the product IP address, and then press the Enter button. If you do not know the product IP address, print a configuration page, which lists the IP address in the IPv4 section. 3. to open the menus. a. Press the Home button b. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK. c. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION. d. Press the OK button to print the configuration page. To open the HP EWS online help, click the Help link in the upper righthand corner of the page. Not all HP EWS pages are equipped with help. HP Web Jetadmin Use HP Web Jetadmin and a Web browser to manage HP Jetdirect-connected products within an intranet. HP Web Jetadmin is a Web-based management tool and should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, go to the following Web site: www.hp.com/go/webjetadmin 36 Chapter 2 Windows software description ENWW Font support The basic fonts listed here are included with Microsoft Windows software. The additional PS fonts are available on the CD that came with the product. Basic fonts Microsoft Windows software includes these basic fonts, which can be used with any HP printing product: ● Arial ● Courier New Italic ● Times New Roman Italic ● Arial Italic ● Courier New Bold ● Times New Roman Bold ● Arial Bold ● Courier New Bold Italic ● Times New Roman Bold Italic ● Arial Bold Italic ● Symbol ● Wingdings ● Courier New ● Times New Roman Default fonts The following default fonts are installed through a Full Installation of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software. Table 2-6 Default fonts ENWW Font name Font style File name Albertus Extra Bold Regular ALBR85W.TTF Albertus Medium Regular ALBR55W.TTF Antique Olive Regular OLVR55W.TTF Antique Olive Bold OLVR75W.TTF Antique Olive Italic OLVR56W.TTF CG Omega Regular CGOR45W.TTF CG Omega Bold CGOR65W.TTF CG Omega Bold Italic CGOR66W.TTF Font support 37 Table 2-6 Default fonts (continued) 38 Font name Font style File name CG Omega Italic CGOR46W.TTF CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.TTF CourierPS Bold Oblique CPSR66W.TTF CourierPS Oblique CPSR46W.TTF Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.TTF Garamond Kursiv GARR46W.TTF Garamond Kursiv Halbfett GARR66W.TTF Helvetica Regular HELR45W.TTF Helvetica Bold HELR65W.TTF Helvetica Bold Oblique HELR66W.TTF Helvetica Narrow Regular HELR47W.TTF Helvetica Narrow Bold HELR67W.TTF Helvetica Narrow Bold Oblique HELR68W.TTF Helvetica Narrow Oblique HELR48W.TTF Helvetica Oblique HELR46W.TTF ITC Avant Garde Gothic Book AVGR45W.TTF ITC Avant Garde Gothic Book Oblique AVGR46W.TTF ITC Avant Garde Gothic Demi Regular AVGR65W.TTF ITC Avant Garde Gothic Demi Oblique AVGR66W.TTF ITC Bookman Light Regular BOKR35W.TTF ITC Bookman Light Italic BOKR36W.TTF ITC Bookman Demi Regular BOKR75W.TTF ITC Bookman Demi Italic BOKR76W.TTF ITC Zapf Chancery Medium Italic CHANC___.TTF ITC Zapf Dingbats Regular DINGS___.TTF Letter Gothic Regular LETR45W.TTF Chapter 2 Windows software description ENWW Table 2-6 Default fonts (continued) Font name Font style File name Letter Gothic Bold LETR65W.TTF Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.TTF New Century Schoolbook Italic NCSR56W.TTF New Century Schoolbook Roman NCSR55W.TTF Palatino Bold PALR65W.TTF Palatino Bold Italic PALR66W.TTF Palatino Italic PALR46W.TTF Palatino Roman PALR45W.TTF SymbolPS Regular SYMPS__.TTF Times* Bold TIMR65W.TTF Times Bold Italic TIMR66W.TTF Times Italic TIMR46W.TTF Times Roman TIMR45W.TTF Univers Bold UNVR65W.TTF Univers Bold Italic UNVR66W.TTF Univers Condensed Bold UNVR67W.TTF Univers Condensed Bold Italic UNVR68W.TTF Univers Condensed Medium UNVR57W.TTF Univers Condensed Medium Italic UNVR58W.TTF Univers Medium UNVR55W.TTF Univers Medium Italic UNVR56W.TTF Ninety-two additional PS emulation fonts are also available on the CD. Table 2-7 Additional PS emulation fonts ENWW Font name Font style File name Albertus MT Regular PS_12639.TTF Albertus MT Italic PS_12640.TTF Albertus MT Lt Regular PS_14530.TTF Antique Olive CompactPS Regular PS_11120.TTF Antique Olive Roman Regular PS_11119.TTF Antique Olive Roman Bold PS_11118.TTF Font support 39 Table 2-7 Additional PS emulation fonts (continued) 40 Font name Font style File name Antique Olive Roman Italic PS_11846.TTF Apple Chancery Italic PS_24516.TTF Bodoni Poster Regular PS_12704.TTF Bodoni PosterCompressed Regular PS_14508.TTF BodoniPS Regular PS_12581.TTF BodoniPS Bold PS_12585.TTF BodoniPS Bold Italic PS_12586.TTF BodoniPS Italic PS_12582.TTF Candid Regular PS_24517.TTF Chicago Regular PS_24518.TTF Clarendon Light Regular PS_14513.TTF ClarendonPS Regular PS_10269.TTF ClarendonPS Bold PS_12968.TTF Cooper Black Regular PS_10369.TTF Cooper Black Italic PS_10370.TTF Copperplate32bc Regular PS_14514.TTF Copperplate33bc Regular PS_14515.TTF CoronetPS Italic PS_10249.TTF Eurostile Regular PS_10267.TTF Eurostile Bold Regular PS_10268.TTF Eurostile ExtendedTwo Bold PS_14512.TTF Eurostile ExtendedTwo Regular PS_14511.TTF Geneva Regular PS_24509.TTF GillSans Regular PS_13872.TTF GillSans Bold PS_13874.TTF GillSans Bold Italic PS_13875.TTF GillSans Condensed Regular PS_14053.TTF GillSans Condensed Bold PS_14054.TTF GillSans ExtraBold Regular PS_14051.TTF GillSans Italic PS_13873.TTF GillSans Light Italic PS_13871.TTF GillSans Light Regular PS_13870.TTF Goudy Bold PS_12544.TTF Goudy Bold Italic PS_10695.TTF Chapter 2 Windows software description ENWW Table 2-7 Additional PS emulation fonts (continued) ENWW Font name Font style File name Goudy Regular PS_12542.TTF Goudy ExtraBold Regular PS_12545.TTF Goudy Italic PS_12543.TTF Helvetica Condensed Regular PS_14526.TTF Helvetica Condensed Bold PS_14528.TTF Helvetica Condensed Bold Italic PS_14529.TTF Helvetica Condensed Italic PS_14527.TTF Hoefler Text Regular PS_24519.TTF Hoefler Text Black Regular PS_24521.TTF Hoefler Text Black Italic PS_24522.TTF Hoefler Text Italic PS_24520.TTF Hoefler Text Ornaments Regular PS_24523.TTF Joanna MT Regular PS_14503.TTF Joanna MT Bold PS_14505.TTF Joanna MT Bold Italic PS_14506.TTF Joanna MT Italic PS_14504.TTF Letter Gothic Italic PS_13778.TTF Letter GothicPS Regular PS_13777.TTF Letter GothicPS Bold PS_13779.TTF Letter GothicPS Bold Italic PS_13780.TTF Lubalin Graph Regular PS_12675.TTF Lubalin Graph Bold PS_12677.TTF Lubalin Graph Bold Italic PS_12625.TTF Lubalin Graph Italic PS_12623.TTF MarigoldPS Regular PS_94073.TTF Mona Lisa Recut Regular PS_14525.TTF Monaco Regular PS_24524.TTF New York Regular PS_24510.TTF Optima Regular PS_12506.TTF Optima Bold PS_12510.TTF Optima Bold Italic PS_12511.TTF Optima Italic PS_12507.TTF Oxford Italic PS_14072.TTF StempelGaramond Roman Italic PS_11546.TTF Font support 41 Table 2-7 Additional PS emulation fonts (continued) 42 Font name Font style File name StempelGaramond Roman Regular PS_11545.TTF StempelGaramond Roman Bold PS_11547.TTF StempelGaramond Roman Bold Italic PS_11548.TTF Taffy Regular PS_14507.TTF Univers 45 Light Regular PS_13501.TTF Univers 45 Light Bold PS_14023.TTF Univers 45 Light Bold Italic PS_14024.TTF Univers 45 Light Italic PS_13502.TTF Univers 47 CondensedLight Bold PS_14030.TTF Univers 47 CondensedLight Bold Italic PS_14040.TTF Univers 55 Regular PS_14021.TTF Univers 55 Italic PS_14022.TTF Univers 57 Condensed Regular PS_14029.TTF Univers 57 Condensed Italic PS_14039.TTF Univers ExtendedPS Bold PS_13548.TTF Univers ExtendedPS Regular PS_13547.TTF Univers ExtendedPS Bold Italic PS_14481.TTF Univers ExtendedPS Italic PS_14480.TTF Chapter 2 Windows software description ENWW HP Driver Deployment Utility The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printer-driver files, and the code needed to deploy them, into 2 files: an .EXE file and a .CAB file. These files are run on the client computer to copy the printer-driver files to the Windows driver store, and for network packages, to install the product. The HP DDU works with print drivers that can be installed by an .INF file. It is designed to work with print drivers that have their files contained in one directory structure. Because this utility is generic, it does not detect how specific print drivers are packaged. It packages all files in the directory (and subdirectories) where the print driver .INF file is found. The print driver must be expanded so that the HP DDU can process the .INF file. If you download an .EXE file with the print-driver files, you need to run it first to unpack all of the files. Then, run the HP DDU to package it for deployment on the client system. HP DDU can be used to pre-configure a print driver for deployment. When the package is run on the client computer, the new configuration file is used to configure the print driver after it is installed. This does not break WHQL certification. If the print driver was WHQL certified, and the print-driver files are organized within one directory structure, then HP DDU will not break WHQL certification. HP DDU packages all of the files found in the printer-driver directory structure without modifying them. If printer-driver pre-configuration is done, the new configuration file is used to configure the print driver after it is installed. This does not break WHQL certification. NOTE: If you need the ability to configure unique settings for printer-driver deployment, the Universal Print Driver installer may be a better choice as an install tool. The Universal Print Driver installer allows the configuration of settings from the command line. The HP DDU can be used with the Universal Print Driver installer, but the Universal Print Driver command line will not be accessible. The HP DDU is designed to package and stage/install print drivers. Print-driver specific features, like those found in the Universal Print Driver installer, are specific to the Universal Print Driver installer and not supported by the HP DDU. The HP DDU installer could be used with the Universal Print Drivers to deploy a direct connect driver in traditional mode or a network install in traditional mode. NOTE: Administrative rights are necessary on the client system where the install is being performed. For a direct connect, administrative rights are only required to run the .EXE package. The user can then connect the product without administrative rights. For a network connection, the .EXE package will copy files to the driver store, create the port, install the print driver and create the printer object. Supported operating systems ENWW ● Microsoft Windows XP ● Microsoft Windows XP 64-Bit Edition ● Microsoft Windows Server 2003 ● Microsoft Windows Server 2003 64-Bit Edition ● Microsoft Windows Server 2008 ● Microsoft Windows Server 2008 64-Bit Edition ● Microsoft Windows Vista HP Driver Deployment Utility 43 ● Microsoft Windows Vista (64-bit) ● Microsoft Windows 7 Install and run the HP DDU Install the HP DDU Copy the files to the administrative computer. If using the self-extracting .EXE file, just copy it to the administrative computer, then double click – it will expand the files into the proper directory structure. DDU does not require an installation program. All of the files are contained in the “Driver Deployment Utility” directory. DDU does not require any registry entries. Run the HP DDU 1. Create the printer-driver package to deploy by opening the HP DDU application. This can be done by double clicking HPDDU.EXE, which is found in the Driver Deployment Utility root directory. This utility packages the print driver and the code needed to stage/install the print driver into an .EXE file and a .CAB file. An informational .XML file is also created and can be used to identify the package selections. 2. Run the new printer-driver package (created in step 1) on the client computer. It can be copied to the client computer and run by double clicking, or it can be run from a server by pointing to it and double clicking. The package can also be run in a batch file. For a direct connect package, the HP DDU will silently copy the printer-driver files into the Windows driver store and exit. Prior to exiting, an optional dialog can be shown to prompt the user to connect their product after the files are copied. Upon completion of the package executable, when the user connects the product to the computer, the operating system will install the product using Plug and Play software. NOTE: If the product is never connected to the computer, the product will not be installed. For a network package, the HP DDU will silently copy the printer-driver files into the Windows driver store, and then install the product using the network information entered by the administrator. Use the HP DDU The HP DDU user interface is divided into the following sections: 44 ● Package Source describes the package type and printer-driver location that you want to create. ● Package Target identifies the name and location of the installation package. ● Create Package initiates the package creation process. Chapter 2 Windows software description ENWW Figure 2-2 Package Source Driver Directory—Use the Select Driver button to enter the directory where the print driver resides by browsing or typing it in. You should only have one printer-driver package in this directory because this utility will package all the files found in this directory (and sub directories) into the executable file. If you have downloaded a compressed printer-driver package, you must expand it before using this utility. In some cases, you may have multiple print-driver .INF files in the directory (sometimes one is for color and another for mono products). In this case, an additional dialog will allow you to select which print driver to package. You will also get a warning if the directory is large. This is to help prevent packaging more than one print driver. You can choose to continue or not at this point. Once the printer-driver directory is selected, and one print driver has been found, the printer-driver information is displayed below the directory selection box. For print drivers that support preconfiguration, the check box below will be enabled. Selecting this will run a configuration dialog after clicking the Create Package. ENWW HP Driver Deployment Utility 45 Install Type—Silently preload the driver is the option to select for users that will be using a direct connection, like a USB cable. A future Plug and Play event will be necessary to install the print driver, but all the files will be installed in the Windows driver store by this package for future use. By default the executable file runs silently. If you would like to prompt the end user to connect the product at the end of the install, select the Show a prompt to connect the printer checkbox. For products using a network connection, select the Silently create the network port and install driver option. The Network Settings button will become enabled, and you should click on it to enter the required network settings. NOTE: If you do not select the print driver first, an error dialog box appears. You must select the print driver first so that the product name can be derived from the printer-driver name. Figure 2-3 Network Settings You must identify the network product by one of the following methods. This utility does not communicate with the product to determine if the settings are valid, but it does perform syntax checking. The 46 Chapter 2 Windows software description ENWW administrator is responsible for identifying the product using either the correct IP address, the Hardware address, or the Hostname. ● IP Address — enter the IPv4 or IPv6 address of the product. ● Hardware Address — enter the hardware address of the product. ● Hostname — enter the hostname of the product. The following network settings are additional. You may accept the default values pre-entered or change any of them. ● Port Name: This is the network port name that will be created. If the name already exists, a number will be appended to make it unique. ● Printer Name: This is the product name that will appear in the printers’ folder. If the name already exists, a number will be appended to make it unique. ● Set this printer as default: ◦ Yes - will make this product the default when printing from other applications. ◦ No - will retain the current default, unless this is the only product installed. ● Share this printer: Yes - will allow others to use this product. ● Share Name: Share name for the product. Only enabled if ‘Share this printer’ is Yes. If the name already exists, a number will be appended to make it unique. To exit the Network Settings dialog without saving, use the Windows close button in the upper corner. Package Target Use the Save as button to enter the name and location for the output package by browsing or typing it in. The utility will create the package in the temp directory and then move it to the final location. Create Package Click the Create Package button when you have entered all the above information. This button will be disabled until you have entered the required information. Once it is clicked, the Cancel button and Progress bar will be enabled. To stop the package creation, click the Cancel button. The executable file runs silently, unless a user prompt is requested for a direct-connect product. If an error is encountered during execution, an error dialog will appear. To suppress the error dialog, select the Suppress all end user error messages check box. If you selected the Pre-configure this driver checkbox, the print driver configuration dialog will open when you click the Create Package button. Once you have configured the print driver, select OK to save the new configuration settings and continue creating the package. Clicking Cancel will cancel the entire package creation process. ENWW HP Driver Deployment Utility 47 Figure 2-4 HP DDU Driver Configuration settings HP DDU Frequently Asked Questions How do I use the HP DDU to deploy a direct connect driver with preconfiguration? If you load multiple PDLs for one product, the operating system will determine which one satisfies the Plug and Play event. The operating system will create one printer object for that PDL. 1. Run HPDDU.EXE to start the package creation. 2. From Package Source section: 3. a. Select the print driver to package by browsing to the .INF file in the directory. b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that support preconfiguration. c. Select the Silently preload the driver install type. d. Select the Show a prompt to connect the printer checkbox if you want to prompt the user after the files are copied. From Package Target section: Select the output name and location. Three files will be written here: an .EXE file, a .CAB file, and an .XML file with information about the package. 48 Chapter 2 Windows software description ENWW 4. 5. From Create Package section: a. If you want to suppress any error messages, select the Suppress all end user error messages checkbox. b. Click the Create Package button Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE file because it will be copying files into the Windows driver store. Now the printer-driver files are on the system, and any user can connect the product to trigger the Plug and Play event. NOTE: The printer object is not created until the product is connected. NOTE: If you deploy multiple direct connect print drivers, with preconfiguration, and they all use a preconfig file with the same name, the first one connected will be the only one configured properly. This might happen if you deploy the PCL6 and PCL5 print drivers for the same product. The reason is that the config file is copied to the \3 directory awaiting the product being connected. Each deployment will just copy over the same config file since they all use the same name. Once the product is connected, this config file gets consumed and deleted. Future Plug and Play events will not have the config file available. How do I use the HP DDU to deploy a network product with preconfiguration? NOTE: Before running the HP DDU, you must download the driver you want to package, expand the driver, and place the driver in its own directory on the computer where the HP DDU will run. 1. Run HPDDU.EXE to create the package. 2. From Package Source section: 3. 4. a. Select the print driver to package by browsing to the .INF file in the directory. b. Select the Pre-configuration checkbox. This checkbox is enabled only for print drivers that support preconfiguration. c. Select the Silently create network port and install driver install type. d. Click the Network Settings button to enter the network settings. From Network Settings dialog: a. From the Required Settings section, enter at least one way of identifying the product (IP address, Hardware address, or Hostname). b. Make any changes to the Additional Settings section (port name, product name, default printer, sharing and share name). You can leave the default settings if you don’t need to make changes. From Package Target section: Select the output name and location. Three files will be written here: an .EXE file, a .CAB file and an .XML file with information about the package. ENWW HP Driver Deployment Utility 49 5. 6. From Create Package section: a. If you want to suppress any error messages, select the Suppress all end user error messages checkbox. b. Click the Create Package button. c. The configuration dialog will open and allow you to set configuration details for this print driver. After accepting the configuration changes, the package will be created. Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE file because it will be copying files into the Windows driver store. A port and printer object will be created with the information provided above. Common Problems I get a warning when I select the print driver. If there are too many files in the driver directory, or the directory is really large, a warning appears so that the user doesn’t accidentally package up something they didn’t intend to (like the root directory). Some print drivers are really large, and you can choose to ignore this warning and continue. To minimize package size, each print driver should be in it’s own directory. This is usually the default behavior when you expand a print driver. I get an error when I try to open the “Network Settings” dialog. You need to first select a print driver before opening the “Network Settings” dialog. This populates the product name field based on the printer-driver name. The Create Package button is not enabled. This button will not be enabled until you have: 1. Selected the print driver. 2. If network connect – filled out one of the required network settings. 3. Selected the Save as name and directory. How do I exit the HP DDU? Use the Windows close button in the upper corner. The Network Settings dialog keeps displaying an error, and I just want out. If you do not want to save settings, or change your mind and don’t want a network install, you need to close the network settings dialog with the Windows close button in the upper corner. Using the OK button, will try to validate the settings, and that is what is causing an error. What if the user connects the printer before the HP DDU package is run? If the user connects the product, but then cancels the Plug and Play event before it finishes, this creates an incomplete Plug and Play event. After copying the printer-driver files to the Windows driver store, the HP DDU code will cleanup incomplete Plug and Play events for products supported by this print driver. Then it will refresh the bus, causing the operating system to Plug and Play the product (installing the print driver and creating the printer object.) How do I uninstall HP DDU? 50 Chapter 2 Windows software description ENWW Delete all the files in the root HP DDU directory. NOTE: No registry changes have been made with this utility. ENWW HP Driver Deployment Utility 51 52 Chapter 2 Windows software description ENWW 3 Install Windows software and utilities Introduction The HP Color LaserJet Enterprise CP4020-CP4520 Series product comes with software and installers for Microsoft Windows and Apple, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. This chapter provides procedures for installing and removing the HP Color LaserJet Enterprise CP4020CP4520 Series printing-system software for Windows operating systems. The chapter provides information about these topics: ● Supported operating systems for Windows ● General Microsoft Windows installation instructions ● Detailed Microsoft Windows installation instructions ● Uninstall instructions NOTE: If the computer is running a 64-bit Windows operating system, you must install the corresponding 64-bit print driver. For instructions, see Install the print driver using the Microsoft Add Printer Wizard on page 56. ENWW Introduction 53 Supported operating systems for Windows Windows operating systems provide full-featured support for the HP Color LaserJet Enterprise CP4020CP4520 Series product. Operating systems that are not described here provide varying levels of functionality. Windows XP is used to denote Windows XP Home Edition, Windows XP Professional, and Windows XP Media Edition unless noted otherwise. Windows Vista is used to denote Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, and Windows Vista Ultimate unless noted otherwise. The following operating systems support the HP Color LaserJet Enterprise CP4020-CP4520 Series product: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) In any of the supported operating systems, you must have administrator privileges to install the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software. For more information about the HP Color LaserJet Enterprise CP4020-CP4520 Series product, go to the following Web site: www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4525 System requirements The system requirements for installing and using the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software for Windows and Macintosh are as follows: 54 ● Same system requirements for running the supported Windows operating system (OS) ● Latest operating system updates installed through Windows Update ● 500 MB of available hard-disk space ● Mac OS X v10.4, v10.5, and later with 150 MB of free hard-disk space ● CD drive, DVD drive, or Internet connection ● Dedicated universal serial bus (USB 1.1 or 2.0) connectivity port or network connection Chapter 3 Install Windows software and utilities ENWW Print driver support in other operating systems The HP Color LaserJet Enterprise CP4020-CP4520 Series product is also supported in the following operating environments: ● Mac OS X v10.4 or later. For more information, go to the following Web site: www.hp.com/go/cljcp4025_software or www.hp.com/go/cljcp4525_software ● Linux. For more information, go to the following Web sites: www.hp.com/go/linuxprinting and www.hplip.net ● UNIX. For more information, go to the following Web site: www.hp.com/go/jetdirectunix_software ● UNIX model scripts. Available only on the Web at the following Web site: www.hp.com/go/unixmodelscripts. ● Citrix Presentation Server 4.0 and 4.5 ● Citrix XenApp Server 5.0 ● Windows 2003 and 2008 Terminal Services ● Novell NetWare v6.5 SP7 ● Novell iPrint Client for Windows v5.12 ● Novell iManager v2.7 ● SAP printing. For more information, go to the following Web sites: www.hp.com/go/sap/print and www.hp.com/go/sap/drivers ENWW Supported operating systems for Windows 55 General Microsoft Windows installation instructions These are instructions for installing the print drivers on various Windows operating systems. Installation is similar for the Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 operating systems. If the HP Color LaserJet Enterprise CP4020-CP4520 Series product is connected through a file or print server, the printing-system software must first be installed on the server before being installed on any client systems. If the HP LaserJet printing-system software is not first installed on the server, then bidirectional communication and some driver autoconfiguration methods are not available to the client systems. Microsoft Windows installation for direct connections The printing-system software should be installed before the product is connected to the computer through the USB connection and turned on. During the installation process, the software prompts you to connect the product. Install from the printing-system CD Follow these instructions to install the printing system from the CD that came with the product. 1. Quit all software programs. 2. Insert the CD in the CD-ROM drive. NOTE: If the CD does not start automatically, click Start, click Run, and then browse to and double-click the SETUP.EXE file in the root directory of the CD. NOTE: In Windows Vista, you will be prompted to elevate the permissions to administrator in order to complete the installation process. 3. Click Install Now, and then follow the onscreen prompts. Install the print driver using the Microsoft Add Printer Wizard NOTE: You can return to the previous screen by clicking the < Back button, or exit the Add Printer Wizard by clicking the Cancel button. Select one of the following three options to install The print driver using the Microsoft Add Printer Wizard: 56 ● Use an existing port for a direct connection: The product is connected to the computer using a USB cable or is connected via the network without using a print server and the printer port already exists. ● Create a new TCP/IP port for a direct connection: The product is connected via the network without using a print server and the printer port does not exist. ● Print server connection: The product is connected via the network using a print server. Chapter 3 Install Windows software and utilities ENWW Use an existing port for a direct connection Perform the following when the product is connected to the computer using a USB cable or when printing via the network without using a print server: 1. On the Start menu, click the Settings option, and then Windows XP Home: Click the Printers and Other Hardware Devices option. -orWindows XP Professional, Windows Server 2003, and Windows 2008: Click the Printers and Faxes option. -orWindows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option. 2. Click the Add a printer option. The Add Printer Wizard opens. 3. Click the Next button on the Add Printer Wizard welcome dialog box. 4. If the product is connected to the computer using a USB cable or is connected via the network without using a print server, select the Local printer attached to this computer option, and then click the Next > button. NOTE: If you select the Automatically detect an install my Plug and Play printer check box prior to clicking the Next > button, the computer will automatically install the print driver. NOTE: If the product is connected via the network using a print server, select the A network printer, or a printer attached to another computer option (Point and Print installation), and then click the Next > button. For detailed installation instructions, see Print sever connection on page 66. Figure 3-1 Add Printer Wizard — Local or Network Printer screen ENWW General Microsoft Windows installation instructions 57 5. If the product is connected to the computer using a USB cable or is connected via the network without using a print server and the printer port already exists, select the Use the following port option, select the product name, print path, or IP address of the product from the Use the following port drop-down list, and then click the Next > button. NOTE: If the printer port does not appear in the Use the following port drop-down list, see Create a new TCP/IP port for a direct connection on page 63. If the product is connected via the network using a print server, see Print sever connection on page 66. Figure 3-2 Add Printer Wizard — Select a Printer Port screen 58 Chapter 3 Install Windows software and utilities ENWW 6. (Optional) Click the Windows Update button to display a list of drivers that can be downloaded from the Microsoft Windows Update Web site. If the appropriate model of HP Color LaserJet Enterprise CP4020-CP4520 Series is already listed, select it and click the Next > button. If the product is not listed, click the Have Disk button to continue to the Install From Disk screen. Figure 3-3 Add Printer Wizard — Install Printer Software screen 7. If the correct path to the CD-ROM drive is listed in the Copy manufacturer's files from text box, click the OK button. If not, click the Browse button to continue to the Locate File screen. Figure 3-4 Add Printer Wizard — Install from Disk screen ENWW 8. Navigate to your CD-ROM drive, and then select the .INF file for your product. 9. Click the OK button to continue to the Install Printer Software screen. General Microsoft Windows installation instructions 59 10. Select the appropriate model of HP Color LaserJet Enterprise CP4020-CP4520 Series from the list and click the Next > button to continue to the Name Your Printer screen. Figure 3-5 Add Printer Wizard — Install Printer Software, screen 2 60 Chapter 3 Install Windows software and utilities ENWW 11. You can either type a name for the product in the Printer name text box or use the default name provided. Select the Yes option to use this printer as the default printer or select the No option to keep the existing product as the default printer. Click the Next > button to continue to the Printer Sharing screen. Figure 3-6 Add Printer Wizard — Name Your Printer screen ENWW General Microsoft Windows installation instructions 61 12. Select either the Do not share this printer option, or select the Share name: option and type share name, and then click the Next > button to continue to the Print Test Page screen. NOTE: For more information, see Point and Print installation for Windows on page 76. Figure 3-7 Add Printer Wizard — Printer Sharing screen 62 Chapter 3 Install Windows software and utilities ENWW 13. Select the Yes option if you want to print a test page after the software is installed. Select the No option if you do not want to print a test page after the software is installed. Click the Next > button to continue to the Completing the Add Printer Wizard screen. Figure 3-8 Add Printer Wizard — Print Test Page screen 14. Review the installation details, and then click the Finish button to complete the Add Printer Wizard. Create a new TCP/IP port for a direct connection Perform the following when the product is connected via the network without using a print server and a printer port does not exist: 1. On the Start menu, click the Settings option, and then Windows XP Home: Click the Printers and Other Hardware Devices option. -orWindows XP Professional, Windows Server 2003, and Windows Server 2008: Click the Printers and Faxes option. -orWindows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option. ENWW 2. Click the Add a printer option on the Printer Tasks pane. 3. Click the Next button on the Add Printer Wizard welcome dialog box. General Microsoft Windows installation instructions 63 4. If the product is connected to the computer using a USB cable, or is connected via the network without using a print server, select the Local printer attached to this computer option, and then click the Next > button. NOTE: If you select the Automatically detect and install my Plug and Play printer check box prior to clicking the Next > button, the computer will automatically install the print driver. NOTE: If the product is connected via the network using a print server, select the A network printer, or a printer attached to another computer option (Point and Print installation), and then click the Next > button. For detailed installation instructions, see Print sever connection on page 66. Figure 3-9 Local or Network Printer screen 5. If the printer port does not appear in the Use the following port drop-down list, select the Create a new port option. ● If the HP Standard TCP/IP Port option appears in the Type of port drop-down list, select this option, and then click the Next button. The Welcome to the Add Standard TCP/IP Printer Port Wizard dialog box appears. ● If the HP Standard TCP/IP Port option does not appear in the Type of port drop-down list, select the Standard TCP/IP Port option from the Type of port drop-down list, and then click the Next button. The Welcome to the Add Standard TCP/IP Printer Port Wizard dialog box appears. NOTE: The HP Standard TCP/IP Port option provides additional network functionality and is the recommended printer port for HP products. NOTE: If the printer port already appears in the Use the following port drop-down list, see Use an existing port for a direct connection on page 57. If the product is connected via the network using a print server, see Print sever connection on page 66. 64 Chapter 3 Install Windows software and utilities ENWW Figure 3-10 Select a Printer Port screen 6. Click the Next > button. Figure 3-11 Add Standard TCP/IP Printer Port screen ENWW General Microsoft Windows installation instructions 65 7. Type the product's IP address or host name in the Printer Name or IP Address text box, and then click the Next button. NOTE: The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in the Port Name text box. NOTE: The Always print to this device, even if its IP address changes check box is only available if you select the HP Standard TCP/IP Port option from the Select a Printer Port dialog box. This feature allows the computer to communicate with the product using the MAC address of the network card rather than the IP address. Figure 3-12 Add Port screen 8. Review the installation details, and then click the Finish button to complete the Add Printer Wizard. Print sever connection Perform the following when the product is connected via the network using a print server: 1. On the Start menu, click the Settings option, and then Windows XP Home: Click the Printers and Other Hardware Devices option. -orWindows XP Professional, Windows Server 2003, and Windows Server 2008: Click the Printers and Faxes option. -orWindows Vista or Windows 7: Under the Hardware and Sound category, click the Printer option. 66 2. Click the Add a printer option. The Add Printer Wizard opens. 3. Click the Next button on the Add Printer Wizard welcome dialog box. Chapter 3 Install Windows software and utilities ENWW 4. If the product is connected via the network using a print server, select the A network printer, or a printer attached to another computer option, and then click the Next > button. NOTE: If the product is connected to the computer using a USB cable, or is connected via the network without using a print server, select the Local printer attached to this computer option, and then click the Next > button. You can also select the Automatically detect and install my Plug and Play printer check box prior to clicking the Next > button to have the computer automatically install the print driver. For detailed installation instructions, see either Use an existing port for a direct connection on page 57 or see Create a new TCP/IP port for a direct connection on page 63. Figure 3-13 Add Printer Wizard — Local or Network Printer screen ENWW General Microsoft Windows installation instructions 67 5. Select either the Find a printer in the directory option, the Connect to this printer (or to browse for a printer, select this option and click Next) option, or the Connect to a printer on the Internet or on a home or office network option, and then click the Next > button. Figure 3-14 Add Printer Wizard — Specify A Printer screen If you select the Find a printer in the directory option and then click the Next > button, you will continue to the Find Printers dialog box. If you select the Connect to this printer (or to browse for a printer, select this option and click Next) option and then click the Next > button, you will continue to the Browse for Printer dialog box. If you select the Connect to a printer on the Internet or on a home or office network option and then click the Next > button, you will continue to the Completing the Add Printer Wizard dialog box. 68 Chapter 3 Install Windows software and utilities ENWW Select one of the following options: a. (Find a printer in the directory option only) Specify search attributes to find your product on the network, and then click the Find Now button to search the specified location for your product. Once the search has completed, select the product, and then click the OK button to continue to the Default Printer dialog box. Figure 3-15 Add Printer Wizard — Find Printers screen Select either the Yes option to use this printer as the default printer, or select the No option to keep the existing product as the default printer, and then click the Next > button to continue to the Completing the Add Printer Wizard dialog box. Figure 3-16 Add Printer Wizard — Default Printer screen ENWW General Microsoft Windows installation instructions 69 b. (Connect to this printer (or to browse for a printer, select this option and click Next) option only) Specify the print path for the product and then click the Next > button. The computer will search the network for shared products. Select the product from the list and then click the Next > button to continue to the Completing the Add Printer Wizard dialog box. Figure 3-17 Add Printer Wizard — Browse for Printer screen c. (Connect to a printer on the Internet or on a home or office network option only) Type the URL for the product, and then click the Next > button. Follow the onscreen instructions to connect to the product, and then you will continue to the Completing the Add Printer Wizard dialog box. 6. Review the installation details, and then click the Finish button to complete the Add Printer Wizard. Microsoft Windows installation for computers on a network Install the driver from a network location or from downloaded files Follow these instructions if you are installing the printing-system files from a network location or from downloaded files. You might need to see your network administrator for the location of the printingsystem software file. 70 1. Browse to the location of the SETUP.EXE file. 2. Double-click the SETUP.EXE file. 3. Click Install and continue to follow the instructions until the product is installed. For detailed installation instructions, see Detailed Microsoft Windows installation instructions on page 78. Chapter 3 Install Windows software and utilities ENWW Install the driver using downloaded files and the HP Driver Installation Utility (HPDIU) Follow these instructions if you downloaded the driver from the Web that is compatible with the HPDIU installation. This driver uses the HPDIU to install the driver on network computers. 1. Close all programs. 2. Browse to the location of the SETUP.EXE file. 3. Double-click the SETUP.EXE file. 4. Read the license agreement, and then click the Accept button to continue to the Device Connection screen. Figure 3-18 Software Installation — License Agreement screen ENWW General Microsoft Windows installation instructions 71 5. Select an option for how the device will be connected to the computer. Figure 3-19 Software Installation — Device Connection screen If the device is connected to the product using a USB cable, select the Connected directly to the computer option and then click the Install button. Once the software is installed, you will continue to the Driver Installation Complete screen. If the device's networking settings are known, select the Connected via the network option, enter either the Host Name, IP Address, or the Hardware Address, and then click the Install button. Once the software is installed, you will continue to the Driver Installation Complete screen. If the product's network settings are not known, click the Help me find my device on the network button. You will continue to the Devices Found screen once the computer has finished searching the network for HP Color LaserJet Enterprise CP4020-CP4520 Series products. NOTE: To find the product network settings, follow these directions to print a configuration page from the product control panel. Print a configuration page 72 to open the menus. a. Press the Home button b. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK. c. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION. d. Press OK to print the configuration page. Chapter 3 Install Windows software and utilities ENWW 6. A list of HP Color LaserJet Enterprise CP4020-CP4520 Series products is displayed. Select the product you want to install and click the OK button to continue to the Device Connection screen. Figure 3-20 Device Connection — Devices Found screen ENWW General Microsoft Windows installation instructions 73 7. The network settings (Host Name, IP Address, and Hardware Address) for the product are displayed. Click the Install button. Once the software is installed, you will continue to the Driver Installation Complete screen. Figure 3-21 Software Installation — Device Connection screen 2 74 Chapter 3 Install Windows software and utilities ENWW 8. If you selected the Connected directly to the computer installation method, the following screen will appear at the conclusion of the software installation: Figure 3-22 Software Installation — Driver Installation Complete screen 1 ENWW General Microsoft Windows installation instructions 75 9. If you selected the Connected via the network installation method, the following screen will appear at the conclusion of the software installation: Figure 3-23 Software Installation — Driver Installation Complete screen 2 Point and Print installation for Windows The following information helps you install a print driver by using the Microsoft Point and Print function when you cannot see the product on the network. Point and Print is a Microsoft term that describes a two-step driver installation process: 1. Install a shared driver on a network print server. 2. "Point" to the print server from a network client so that the client can use the print driver. Hewlett-Packard provides drivers that are compatible with the Point and Print feature, but this is a function of the Microsoft operating systems, not of HP print drivers. Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 drivers from HP are supported only on Intel x86 processor types. In a homogenous operating system environment (clients and servers running the same operating system), the same print-driver version that is vended from the server to the clients in a Point and Print environment also runs and controls the print queue configuration on the server. However, in a mixed operating system environment (servers and clients running different operating systems), conflicts can occur when client computers run a version of the print driver that is different from the one on the print server. 76 Chapter 3 Install Windows software and utilities ENWW In an effort to increase operating system stability, Microsoft determined that in Windows 2000 and all future operating systems, print drivers would run as user-mode processes. User-mode drivers run in a protected part of the operating system, as do all of the normal end-user processes and software programs. A user-mode print driver that functions incorrectly can terminate (or “crash”) only the process in which it is running—not the whole operating system. Because access to critical system resources is restricted, overall operating system stability is increased. ENWW General Microsoft Windows installation instructions 77 Detailed Microsoft Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Perform the recommended print driver installation using the HP Driver Installation Utility (HPDIU) The recommended installation (Install Now) installs the PCL 6 print driver, screen fonts, and user guide. For information about how to perform an advanced (customized) installation, see Performing an advanced print driver installation using the HP Driver Installation Utility (HPDIU) on page 87. A series of dialog boxes appear during installation of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software in Windows environments. NOTE: You can return to the previous dialog box by clicking the Back button, or exit the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the HP Color LaserJet CP4525 printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the CD Browser program in the same language. If the installer program has not started after 30 seconds, complete these steps: 78 a. On the Start menu, click the Run option. b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive). c. Click the OK button. Chapter 3 Install Windows software and utilities ENWW 3. Click the Install Now button to begin the installation process. Figure 3-24 Software Installation — Initial screen ENWW Detailed Microsoft Windows installation instructions 79 4. After reading the license agreement, click the Accept button to continue to the Device Connection screen. Figure 3-25 Software Installation — License Agreement screen 80 Chapter 3 Install Windows software and utilities ENWW 5. Select an option based on how the product will be connected to the computer. Figure 3-26 Software Installation — Device Connection screen ● Connected directly to the computer: Select this option and then click the Install button if the product will be connected to the computer using a USB cable. Once the software is installed, the Driver Installation Complete screen appears. NOTE: If you choose this option, the printer should not be connected to the computer until prompted during the installation process. -or● ENWW Connected via the network: Select this option if the product will be connected to the computer using a network cable. ◦ If the product's networking settings are known, you can enter either the Host Name, IP Address, or the Hardware Address, and then click the Install button. Once the software is installed, the Driver Installation Complete screen appears. ◦ If the product's network settings are not known, click the Help me find my device on the network button. A Discovery in Progress window appears. After the computer searches the network, the Devices Found screen appears. Detailed Microsoft Windows installation instructions 81 6. A list of products is displayed. Select the product you want to install and then click the OK button to continue to the Device Connection screen. Figure 3-27 Software Installation — Devices Found screen 82 Chapter 3 Install Windows software and utilities ENWW 7. The network settings (Host Name, IP Address, and Hardware Address) for the product are displayed. Click the Install button. Once the software is installed, you will continue to the Driver Installation Complete screen. Figure 3-28 Software Installation — Device Connection screen 2 ENWW Detailed Microsoft Windows installation instructions 83 8. Depending on the installation method, one of the following dialog boxes appears at the conclusion of the software installation: ● If you selected the Connected directly to the computer installation method, the following screen appears once the software is installed. Click the Finish button to complete the installation. Figure 3-29 Software Installation — Driver Installation Complete screen 1 84 Chapter 3 Install Windows software and utilities ENWW ● If you selected the Connected via the network installation method, the following screen appears once the software is installed. You can make this your default product by selecting the Set as default check box, send a test page to the product by selecting the Print a test page check box, or gain access to the print driver by selecting the View or change properties check box. Click the Finish button to complete the installation. Figure 3-30 Software Installation — Driver Installation Complete screen 2 When you are finished with the installation, the Additional Options screen appears. ENWW Detailed Microsoft Windows installation instructions 85 Figure 3-31 Additional Options Use the options available on this screen to install HP Update and marketing resources software, check online for product-specific merchandise, and register your product using Web Registration. Use the Back, Next, Finish, and Cancel buttons The following buttons appear on various dialog boxes during the installation process. 86 ● Back. Click this button to return to the previous dialog box. ● Next. After you select any options on a given screen, click this button to proceed to the next step in the installation sequence. ● Finish. Click this button to complete the installation process and proceed to the Additional Options screen. Chapter 3 Install Windows software and utilities ENWW ● Cancel. Click this button to exit the installer without installing the product. When you click Cancel, the Installation Cancelled dialog box opens, stating that the installation was cancelled. Figure 3-32 Installation Cancelled dialog box Click Finish to close the installer. Performing an advanced print driver installation using the HP Driver Installation Utility (HPDIU) The advanced installation enables you to select the print drivers and software that you want to install. A series of dialog boxes appear during installation of the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software in Windows environments. NOTE: You can return to the previous dialog box by clicking the Back button, or exit the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the HP Color LaserJet CP4525 printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the CD Browser program in the same language. If the installer program has not started after 30 seconds, complete these steps: ENWW a. On the Start menu, click the Run option. b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive). Detailed Microsoft Windows installation instructions 87 c. Click the OK button. This screen appears when the HP Color LaserJet Enterprise CP4020-CP4520 Series software CD is inserted into the CD-ROM drive. Figure 3-33 Software Installation — Initial screen 88 Chapter 3 Install Windows software and utilities ENWW 3. Click the Advanced Install Options button to view the Advanced Install Options screen. Figure 3-34 Software Installation — Advanced Installation Options screen 4. ENWW Click the button for the print driver that you want to install. This starts the installation process or takes you to the Web where you can download and install your preferred driver. Detailed Microsoft Windows installation instructions 89 5. After reading the license agreement, click the Accept button to continue to the Device Connection screen. Figure 3-35 Software Installation — License Agreement screen 90 Chapter 3 Install Windows software and utilities ENWW 6. Select an option based on how the product will be connected to the computer. Figure 3-36 Software Installation — Device Connection screen ● Connected directly to the computer: Select this option and then click the Install button if the product will be connected to the computer using a USB cable. Once the software is installed, the Driver Installation Complete screen appears. NOTE: If you choose this option, the printer should not be connected to the computer until prompted during the installation process. -or● ENWW Connected via the network: Select this option if the product will be connected to the computer using a network cable. ◦ If the product's networking settings are known, you can enter either the Host Name, IP Address, or the Hardware Address, and then click the Install button. Once the software is installed, the Driver Installation Complete screen appears. ◦ If the product's network settings are not known, click the Help me find my device on the network button. A Discovery in Progress window appears. After the computer searches the network, the Devices Found screen appears. Detailed Microsoft Windows installation instructions 91 7. A list of products is displayed. Select the product you want to install and then click the OK button to continue to the Device Connection screen. Figure 3-37 Software Installation — Devices Found 92 Chapter 3 Install Windows software and utilities ENWW 8. The network settings (Host Name, IP Address, and Hardware Address) for the product are displayed. Click the Install button. Once the software is installed, you will continue to the Driver Installation Complete screen. Figure 3-38 Software Installation — Device Connection screen 2 ENWW Detailed Microsoft Windows installation instructions 93 9. Depending on the installation method, one of the following dialog boxes appears at the conclusion of the software installation: ● If you selected the Connected directly to the computer installation method, the following screen appears once the software is installed. Click the Finish button to complete the installation. Figure 3-39 Software Installation — Driver Installation Complete screen ● 94 If you selected the Connected via the network installation method, the following screen appears once the software is installed. You can make this your default product by selecting the Set as default check box, send a test page to the product by selecting the Print a test page check box, or gaining access to the print driver by selecting the View or change properties check box. Chapter 3 Install Windows software and utilities ENWW Click the Finish button to complete the installation. Figure 3-40 Software Installation — Driver Installation Complete screen 2 When the installation is complete, the Additional Options screen appears. You can click on any of the Additional Options buttons, return to the Home screen, or exit the HPDIU. ENWW Detailed Microsoft Windows installation instructions 95 Figure 3-41 Software Installation — Additional Options screen Use the options available on this screen to install HP Update and marketing resources software, check online for product-specific merchandise, and register your product using Web Registration. Set a default printer 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, and then click Hardware and Sound. Under the Printers section, click Change default printer. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Control Panel, and then click Printers and Faxes (Windows XP Professional) or Printers and other hardware devices (Windows XP Home). 96 2. Right-click the product that you want to set as the default printer. 3. Click Set As Default. A check mark appears next to the product set as the default. Chapter 3 Install Windows software and utilities ENWW Uninstall instructions Use these instructions to uninstall the product using the Windows Add or Remove Programs feature. NOTE: You must have Administrator privileges to uninstall the product using Add or Remove Programs. 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, and then click Add or Remove Programs. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Control Panel, and then double-click Add or Remove Programs. 2. Click the entry for the HP Color LaserJet Enterprise CP4020-CP4520 Series product, and then click Remove. The following screen appears. Figure 3-42 Uninstall Select the uninstall option that you want to perform, and then click OK to initiate the uninstall process. ENWW Uninstall instructions 97 98 Chapter 3 Install Windows software and utilities ENWW 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows Introduction This chapter describes the features of the HP Color LaserJet Enterprise CP4020-CP4520 Series PCL 6 Print Driver for, Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit). You can control print jobs from several places: ● the product control panel ● the software program print dialog box ● the driver user interface Generally, for features that are duplicated in more than one location (for instance, you can select the paper input tray from any of them), settings that are established in the software program take precedence over print-driver settings. Print-driver settings, in turn, override product control-panel settings. When you install the printing-system software in Windows, the HP PCL 6 Print Driver is installed by default through the installer. The HP PS Universal Print Driver and the HP PCL 5 Universal Print Driver can be installed by downloading the software from the Web. Topics: ENWW ● Change printer-driver settings for Windows ● Access print drivers ● Help system ● Advanced tab features ● Printing Shortcuts tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Job Storage tab features ● Color tab features ● Services tab features Introduction 99 ● Device Settings tab features ● About tab features Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers. 2. Right-click the driver icon, and then select Printing Preferences. Change the product configuration settings 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers. 2. Right-click the driver icon, and then select Properties or Printer properties. 3. Click the Device Settings tab. Access print drivers Depending on the operating system on which you are installing the print drivers, you can gain access to the print drivers and different print-driver interfaces in several ways. 100 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW To gain access to the print-driver settings from within most software programs, follow these steps: 1. Click File. 2. Click Print. 3. Click Properties. The appearance and names of the driver tabs can vary, depending on the operating system. These driver settings apply only while that software program is open. You can control the drivers directly from the Printers folder. Here you have access to two sets of driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on the Printing Preferences driver tabs control the driver default settings for each user's profile. Installable options can be configured in Properties driver tabs. Printing Preferences driver tabs The Printing Preferences driver tabs change the default settings that are used across all software programs. To gain access to these tabs, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product icon. 3. Click Printing Preferences. The following Printing Preferences print-driver tabs are available: ENWW ● Advanced ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Job Storage ● Color ● Services Access print drivers 101 Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product icon. 3. Click Properties. The following Properties print-driver tabs are available: ● General ● Sharing ● Ports ● Advanced ● Color Management ● Security ● Device Settings ● About 102 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Help system The HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing and configuration options. “What's this?” Help Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 support What's this? Help. You can gain access to What's this? Help messages in any of the following ways: ● Right-click a feature or control. A pop-up Help window appears. ● Click the ? button in the upper-right corner of the frame, next to the X, to change the cursor to an arrow with a question mark. When you use this special cursor to select a control, the pop-up Help window for that feature appears. ● Click a feature or control, and then press the F1 key. The Help window for the currently selected control appears. Incompatible Print Settings messages Incompatible Print Settings (constraint) messages are unsolicited messages that appear in response to specific print-driver selections. These messages alert you to selections that are illogical or impossible given the product capabilities or the current settings of other controls. NOTE: Constraint messages are limited, and the underlying software architecture might accept some settings that are illogical or impossible for the product to perform. Sending a job with incompatible settings can lead to unexpected results. If print jobs do not print as expected, check the product documentation for the product capabilities. In supported Windows operating environments, some technically invalid print-driver configurations result in warning messages. Duplexing, for example, is not possible when the Transparency paper type is selected. The following figure shows an Incompatible Print Settings message. Figure 4-1 An Incompatible Print Settings message To resolve the conflicting settings, click Restore my previous settings., and then click OK. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click Keep this setting, and I will change it later., and then click OK. ENWW Help system 103 NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the driver is closed, then the same dialog appears again when a print job is sent to the product. 104 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101, Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls that are not commonly used, as well as to control features such as collating and copies in the driver (although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows the Advanced tab. Figure 4-2 The default appearance of the Advanced tab The Advanced tab contains the following controls: ● Paper/Output ● Graphic ● Document Options Paper/Output The Paper/Output setting contains the Copy Count setting. ENWW Advanced tab features 105 Copy Count Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The number of copies that you request appears in the Copy Count option. You can select the number by typing in the text box or by using the up and down arrows to the right of the text box. Valid entries are numbers from 1 to 9999. The copies value will not advance from the maximum number (9999) to 1 when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is used. When you click another group box or leave the Advanced tab, invalid entries into the text box (such as non-numerical input, numbers less than 1, or numbers greater than the maximum allowed) are changed to the last valid value that appeared in the text box. The default number of copies is 1. Because you can set the number of copies that you want from some software programs, conflicts between the software program you are using and the driver can arise. In most cases, the software program and the driver communicate, so that the number of copies set in one location (such as the program) will appear in the other (such as the driver). For some programs, this communication does not take place, and the copies values are treated independently. For these programs, setting 10 copies in the program and then setting 10 copies in the driver will result in 100 copies (10 x 10) being printed. It is recommended that you set the number of copies in the program, whenever possible. When the Copy Count option is set to more than 1, the Collated check box becomes available. Select this check box when you want the product to collate the printed copies. Most current software programs support the collating feature in the print dialog box or through the page settings in the software program. Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before printing so that the color of images on the screen more closely match the color of those images when they are printed. NOTE: The ICM control is typically set to ICM Disabled. True Type Font Use Substitute with Device Font (the default setting) to print documents that contain TrueType fonts by using equivalent printer fonts. This permits faster printing; however, you might lose special characters that the equivalent printer font does not support. Select Download as Softfont to download TrueType fonts for printing instead of using printer fonts. Document Options The Document Options setting contains the following controls: ● Advanced Printing Features ● Print Optimizations 106 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● Printer Features ● Layout Options Advanced Printing Features When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available, depending on your product. Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a request to print (initiated by an application) and the return of control to the application by the operating system. For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, you can disable the feature. However, some advanced printing features might still appear in the print driver, even though they have been disabled. If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically re-enabled. Print Optimizations The default setting for Print Optimizations is Enabled. When this feature is enabled and your document contains overlapping text and graphics, the text that is placed on top of a graphic might not print correctly. If the printed output is not correct, you can disable this feature. When this feature is disabled, print optimization-features, such as substituting device fonts for TrueType fonts and scanning for horizontal and vertical rules, are turned off. Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.) This setting does not affect graphic images on the page, nor does it affect any text that is part of a graphic. ● Send True Type as Bitmap Send True Type as Bitmap provides an alternative for software programs that have trouble using TrueType fonts for special graphic aspects such as shading, rotation, or slanting. The setting is Disabled (off) by default. The TrueType fonts are converted to bitmap soft fonts before downloading. The Enabled setting causes the driver to send TrueType fonts to the product as outlines, which retains the standard format (outline) of the fonts. ● ENWW Raster Compression Advanced tab features 107 Use the Raster Compression feature to select the graphics-compression method: ● ◦ Automatic. The software determines the best compression method to use. ◦ Best Quality. This option forces the software to use a lossless compression method. (Lossless means that no data is lost during compression.) ◦ Maximum Compression. Where applicable, this option requires the software to always use a lossy compression method (some data is lost). Alternative Letterhead Mode When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a tray, whether you are printing on one or both sides of the sheet. Load the paper as you would for printing on both sides. If the product tray has an icon that indicates whether to load paper either face-up or face-down, load the paper in opposite orientation of that shown. When this option is selected, you must use one of the following options in the Paper type setting: ◦ Letterhead ◦ Preprinted NOTE: Because Alternative Letterhead Mode is available only if the product is equipped with an automatic duplexing unit, the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n models do not support this option. Layout Options The Layout Options setting contains the Page Order setting. Page Order specifies the order in which the pages of your document are printed. Front to Back prints the document so that page 1 prints first. Back to Front prints the document so that page 1 prints last. NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical pages. Accordingly, if you set Pages per Sheet (on the Finishing tab) to be greater than one, the ordering of logical pages on a physical sheet of paper does not change. 108 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101, Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use. The following figure shows the Printing Shortcuts tab. Figure 4-3 Printing Shortcuts tab The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 Print Driver beginning with the HP Color LaserJet CM4730 MFP. In previous drivers, the Print Task Quick Sets appeared in most of the driver tabs, and was used to capture commonly used driver settings. Like Quick Sets, the Printing Shortcuts tab saves commonly used driver settings under a shortcut name. ENWW ● Use defined printing shortcuts ● Create a custom printing shortcut Printing Shortcuts tab features 109 Use defined printing shortcuts The Printing Shortcuts tab contains the following pre-defined shortcuts: ● Factory Defaults ● General Everyday Printing ● Eco-print (Two-sided Printing) ● Two-sided (Duplex) Printing ● Cardstock Heavy ● Glossy/Presentation Factory Defaults When Factory Defaults is selected, the customizable options are grayed out, locking in those default options. The Factory Defaults are as follows: ● Paper type: Unspecified ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically select ● Orientation: Portrait ● Print on both sides: No ● Pages per sheet: 1 page per sheet General Everyday Printing When General Everyday Printing is selected, the following controls are available: ● Paper type: ● Paper sizes: ● Paper source: ● Orientation: ● Print on both sides: ● Pages per sheet: When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to change customized settings back to the default settings. 110 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Paper type The following options are available: ENWW ● Unspecified (default) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Premium Presentation Matte 120g ● HP Presentation Soft Gloss 120g ● HP Professional Soft Gloss 120g ● HP Presentation Glossy 130g ● HP Professional Laser Glossy 130g ● HP Color Laser Brochure Glossy 160g ● HP Color Laser Photo Glossy 220g ● Light 60-74g ● Intermediate 85-95g ● Mid-Weight 96-110g ● Heavy 111-130g ● Extra Heavy 131-175g ● Cardstock 176-220g ● Card Glossy 176-220g ● Mid-Weight Glossy 96-110g ● Heavy Glossy 111-130g ● Color Laser Transparency ● Labels ● Letterhead ● Envelope ● Preprinted Printing Shortcuts tab features 111 ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● HP Tough Paper ● Opaque Film Paper sizes The following options are available: ● A4/Letter (default) ● Legal ● Executive ● Statement ● 8.5x13 ● 4x6 ● 5x7 ● 5x8 ● A4 ● A5 ● A6 ● RA4 ● B5 (JIS) ● B6 (JIS) ● 10x15cm ● 16k 195x270mm ● 16k 184x260mm ● 16k 197x273mm ● Japanese Postcard ● Double Japan Postcard Rotated ● Envelope #9 ● Envelope #10 112 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope C6 ● Envelope DL Paper source The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Tray 3 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models). ● Tray 4 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models). ● Tray 5 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models). Orientation The following options are available: ● Portrait (default) ● Landscape Print on both sides NOTE: Because the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n models do not include a duplexing unit, the Print on both sides option is available, but duplexing is a manual process. The following options are available: ENWW ● No (default) ● Yes, Flip Over ● Yes, Flip Up Printing Shortcuts tab features 113 Pages per sheet The following options are available: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Eco-print (Two-sided Printing) ● Paper sizes: Letter/A4 ● Paper source: Automatically Select ● Pages per sheet: 1 page per sheet ● Print on both sides: Yes, flip over ● Paper type: Unspecified ● Orientation: Portrait Two-sided (Duplex) Printing NOTE: Because the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n models do not include a duplexing unit, the Two-sided (Duplex) Printing option is available, but duplexing is a manual process. When Two-sided (Duplex) Printing is selected, the following options are selected. ● Paper type: Unspecified ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Orientation: Portrait ● Print on both sides: Yes, flip over ● Pages per sheet: 1 page per sheet Cardstock Heavy ● HP Cover Matte 200g ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Orientation: Portrait 114 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● Print on both sides: Yes, flip over ● Color options: Color Glossy/Presentation ● Paper type: Unspecified ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Orientation: Portrait ● Print on both sides: Yes, flip over ● Color theme: (unavailable, appears dimmed) Create a custom printing shortcut 1. Select General Everyday Printing as a base. 2. Select the appropriate print settings on the Printing Shortcuts tab or use the settings on any of the Printing Preferences tabs. 3. On the Printing Shortcuts tab, click Save As.... The Printing Shortcuts dialog box appears. Figure 4-4 Printing Shortcuts dialog box ENWW 4. Type a name for the custom printing shortcut, and then click OK. The custom printing shortcut appears in the Printing Shortcuts list. 5. To delete a custom printing shortcut, click the custom shortcut, then click the Delete button. Printing Shortcuts tab features 115 Paper/Quality tab features NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101, Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab. Figure 4-5 Paper/Quality tab The Paper/Quality tab contains the following control sets: ● Paper Options ● Document preview image ● Print Quality 116 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the selections that are available by default. Figure 4-6 Paper Options group box The settings in the Paper Options group box are described in the following order: ● Paper sizes ● Custom Paper Size ● Paper source ● Paper type ● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units. Because paper-size settings in most software programs override driver settings, it is generally best to use the driver to set paper size only when you are printing from software programs that do not include a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different paper sizes. ENWW Paper/Quality tab features 117 NOTE: Certain software programs can override the size command and specify different paper sizes within a single document. When you change the print-driver setting to a paper size that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper size or select another tray. For information about paper sizes, see Media attributes and commands on page 219 . When the Settings under the Special Pages section have been changed, the Paper sizes, Paper source, and Paper type menus change also, offering a variety of options. For more information, see Special pages on page 122. Custom Paper Size The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab. The following figure shows the initial appearance of the Custom Paper Size dialog box. Figure 4-7 Custom Paper Size dialog box NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports custom paper sizes up to 14 inches in length. To use this paper size, set the custom paper size to match the custom paper size that you are using, up to 14 inches in length. Name Use the Name text box to type a new name for a custom paper size. When you change the name to something other than Custom, the Save and OK buttons become active. 118 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, then the Name text box shows the name of the selected custom paper size. ● If a standard paper size has been selected on the Paper/Quality tab, then the Name text box shows the default name of Custom . ● If a new name has been typed into the Name text box for the purpose of saving a new size or renaming an existing size, then that new name will remain in the text box until the new size is saved or the dialog box is closed. If you type a new name into the Name text box, but then do not click Save, you can change the width and height values without losing the name. However, if you close the dialog box without clicking Save, any unsaved name or size values are lost without warning. Paper size The width and height values can be changed by typing numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter. The custom paper-size range maximum is the limit rounded down to the nearest whole millimeter. Any non-numerical entry reverts to the minimum value. Width and height entries are validated when the focus has changed. The resolution of each control is 1 millimeter or 1/10 of an inch, depending on the current measurement units. Units To change measurement units, click one of the options in the Units group box (either Inches or Millimeters). Custom width and height control limits The minimum paper size for the HP Color LaserJet Enterprise CP4020-CP4520 Series product is 76 x 127 mm (3 x 5 in) and the maximum is 215.90 x 355.60 mm (8.50 x 14.00 in). The following table summarizes paper size limits for each paper-handling device. Table 4-1 PCL 6 custom paper sizes Tray Dimensions Minimum Maximum Tray 1 (100-sheet multipurpose) Width 76 mm (3 in) 216 mm (8.5 in) Length 127 mm (5 in) 356 mm (14.0 in) Tray 2 (250-sheet) Width 148.0 mm (5.83 in) 216 mm (8.5 in) Length 210.0 mm (8.27 in) 356 mm (14.0 in) Width 148 mm (5.38 in) 216 mm (8.5 in) Length 210 mm (8.27 in) 356 mm (14.0 in) Tray 3 (500-sheet) ENWW Paper/Quality tab features 119 Table 4-1 PCL 6 custom paper sizes (continued) Tray Dimensions Minimum Maximum Tray 4 (500-sheet) Width 148 mm (5.38 in) 216 mm (8.5 in) Length 210 mm (8.27 in) 356 mm (14.0 in) Width 148 mm (5.38 in) 216 mm (8.5 in) Length 210 mm (8.27 in) 356 mm (14.0 in) Tray 5 (500-sheet) Paper source The Paper source setting specifies the source tray to use for printing a document. The list of source trays depends on the product accessories that are installed. Any optional source trays that are installed through the Device Settings tab also appear here. The Paper source drop-down menu can contain the following options, depending on what has been installed on the product: ● Automatically select ● Printer Auto Select ● Manual Feed in Tray 1 ● Tray 1 (100-sheet multipurpose tray) ● Tray 2 (250-sheet tray) ● Tray 3 (500-sheet paper tray,HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models) ● Tray 4 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models). ● Tray 5 (HP Color LaserJet CP4525xh only; optional on all other HP Color LaserJet Enterprise CP4020-CP4520 Series models). The default setting is Automatically Select. When this setting is selected, the HP Color LaserJet Enterprise CP4020-CP4520 Series uses the source tray that supports the paper size that you have selected. If you select a source tray other than Automatically select, make sure that the correct paper size is loaded in the source tray. For information about paper sources, see Media attributes and commands on page 219 . Paper type The Paper type drop-down menu shows the first few paper types that the HP Color LaserJet Enterprise CP4020-CP4520 Series supports and an entry for More. Clicking More opens the Type Is dialog box. Click the + next to Type Is and its subcategories to view all of the paper types that the product supports, listed in the following categories. ● Everyday <96g ◦ Unspecified ◦ Plain ◦ Light 60-74g 120 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● ● ● ● ENWW ◦ Bond ◦ Recycled Presentation 96-130g ◦ HP Color Laser Matte 105g ◦ HP Premium Choice Matte 120g ◦ HP Presentation Soft Gloss 120g ◦ HP Professional Soft Gloss 120g ◦ HP Presentation Glossy 130g ◦ HP Professional Laser Glossy 130g ◦ Mid-Weight 96-110g ◦ Heavy 111-130g ◦ Mid-Weight Glossy 96-110g ◦ Heavy Glossy 111-130g Brochure 131-175g ◦ HP Color Laser Brochure Matte 160g ◦ HP Color Laser Brochure Glossy 160g ◦ Extra Heavy 131-175g Photo/Cover 176-220g ◦ HP Cover Matte 200g ◦ HP Matte Photo 200g ◦ Cardstock 176-220g ◦ Card Glossy 176-220g ◦ HP Color Laser Photo Glossy 220g Other ◦ Color Laser Transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Preprinted ◦ Prepunched ◦ Colored Paper/Quality tab features 121 ◦ Rough ◦ HP Tough Paper ◦ Opaque Film The default setting is Unspecified. No mechanism exists for manually adding custom paper types through the driver. Use HP Web Jetadmin to add custom paper types. Custom types can be added only by using bidirectional communication, so they must already exist in the product when the bidirectional query occurs. If bidirectional communication is enabled, then an updated list of paper types is returned. If bidirectional communication is not enabled, then the driver looks for custom paper types that have been saved from a previous bidirectional communication query, and uses those. Otherwise, no custom paper types are available through the driver. NOTE: To download a current version of HP Web Jetamin and for the latest list of supported host systems, go to the following Web site: www.hp.com/go/webjetadmin If you select a setting other than the default, make sure that the correct paper type is loaded in the tray that you selected in the Paper source setting. For more information about paper types, see Media attributes and commands on page 219 . When you change the print-driver setting to a paper type that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper type or select another tray. Special pages To specify special pages to be used, click the Settings button under Special Pages. Covers To use specific cover settings, click Covers in the Special Pages group box. Use the Covers options to include a blank or preprinted cover on a document, or to include a front/back cover from a source tray that is different from the one used for the remainder of the document. The following are the Covers options: ● Add a blank or preprinted cover: Select which cover is customized: Front, Back, or Both. ● Paper source: The Paper source setting specifies the source tray to use for adding a front and/ or back cover to the document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. ● Paper type: The Paper type setting specifies the paper size to use for front and/or back covers. Changes made to the Paper type setting here override any previous Paper type settings using the same paper source. NOTE: The same size of paper will be used for the entire print job. When you change the type and source of the paper and covers, the settings remain configured until you close the software program. 122 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Print pages on different paper Use the Print pages on different paper options to select an alternative paper type or source for the first, last, or other pages of a document. The following figure shows the Print pages on different paper settings and options. Figure 4-8 Print pages on different paper The following are the Print pages on different paper options: ● Pages in document. Select which pages are customized: the First page, the Last page, or specify a page range with the Pages option. ● Paper source: The Paper source setting specifies the source tray to use for printing a document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. ● Paper type: The Paper type drop-down menu shows all of the paper types that the HP Color LaserJet Enterprise CP4020-CP4520 Series supports. NOTE: The same type of paper is used for the entire print job. When you change the type and source of the paper and covers, the settings remain configured until you close the software program. Insert blank or preprinted pages Use the Insert blank or preprinted pages options to designate where to insert preprinted pages or blank pages into a document. ENWW Paper/Quality tab features 123 The following figure shows the Print pages on different paper settings and options. Figure 4-9 Insert blank or preprinted pages The following are the Insert blank or preprinted pages options: ● Blank or preprinted sheet before page(s): Specify where in the document you want to insert blank or preprinted pages by designating the page numbers or page ranges that the blank or preprinted pages will precede. For example, to insert a blank or preprinted page on page four, specify 5 in the Blank or preprinted sheet before page(s): option. ● Paper source: The Paper source setting specifies the source tray to use for printing a document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. ● Paper type: The Paper type drop-down menu shows all of the paper types that the HP Color LaserJet Enterprise CP4020-CP4520 Series supports. Chapter separator pages Use the Chapter separator pages options to designate where the first page of a chapter appears in the document. 124 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW The following figure shows the Chapter separator pages settings and options. Figure 4-10 Chapter separator pages The following are the Chapter separator pages options: ● Chapters begin on pages: Specify where in the document the chapters begin by designating a page number for each chapter. ● Start each chapter: Select Facing next page to make each chapter begin on the left side of the document. Select Facing previous page to make each chapter begin on the right side of the document. Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. ENWW Paper/Quality tab features 125 Print Quality The Print Quality group box contains the following controls: ● Print Quality drop-down menu Print Quality drop-down menu Use this control to select print quality. ImageREt settings precisely control colors by combining up to 4 colors and varying the amount of toner in a given area to create many smooth colors, sharp images, and crisp text. The Print Quality drop-down menu contains the following resolution options. ● ImageREt 3600. This setting is selected by default. ● 1200 x 1200. This setting may improve the rendering of fine lines and text. NOTE: The Gloss Level control is not operational on this product. 126 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Effects tab features NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101, Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure shows the Effects tab. Figure 4-11 Effects tab The Effects tab contains the following controls: ● Resizing Options ● Document preview image ● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ENWW ● Actual Size (default) ● Print Document On Effects tab features 127 ● Scale to Fit ● % of Actual Size Actual Size Actual Size is the default setting. It prints the document without changing the document size. Print Document On Click the Print Document On option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size. The Print Document On control is disabled by either of the following conditions: ● The % of Actual Size value is not 100. ● The Pages per Sheet value (on the Finishing tab) is not 1. When Print Document On is selected, the drop-down menu shows the paper sizes on which you can print. The list contains all of the standard paper sizes that the selected paper source supports and any custom sizes that you have created. When Print Document On is selected, Scale to Fit is automatically selected. Clear this check box if you do not want your document reduced or enlarged to fit on the selected paper. Scale to Fit The Scale to Fit option box specifies whether each formatted document page image is scaled to fit the target paper size. By default, Scale to Fit is selected when Print Document On is selected. If the setting is turned off, then the document page images will not be scaled, and are instead centered at full size on the target paper. If the document size is larger than the target paper size, then the document image is clipped. If it is smaller, then it is centered within the target paper. The following figure shows preview images for a document formatted for Legal-size paper with the Print Document On check box selected, and the target size specified as Letter. Figure 4-12 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target paper size. % of Actual Size The % of Actual Size option provides a slider bar and input box to use for scaling the percentage setting. The default setting in the entry box is 100% of actual size. Actual size is defined as the paper size that is selected within the driver or what the driver receives from the software program (if the software 128 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW program does not negotiate the paper size with the driver). The driver scales the page by the appropriate factor and sends it to the product. The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected). Any change to the scale also changes the page preview, which increases or decreases from the upperleft corner of the preview. The slider bar controls the scale directly. The value in the edit box changes as the slider-bar indicator is dragged, and the document preview image is updated to the new image scale. Each click on the arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%. You cannot achieve an exact value by dragging the slider-bar indicator. Instead, either use the sliderbar indicator to approximate the value that you want and then use the arrows to refine the value, or type the value into the entry box. The following settings disable % of Actual Size: ● Print Document On (on the Effects tab) is selected ● Pages per Sheet (on the Finishing tab) is not 1 Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. Watermarks Use the Watermarks feature to select a watermark, create a new watermark (text only), or edit an existing watermark. The following watermarks are preset in the driver: ENWW ● (none) ● [Username] ● Confidential ● Draft ● SAMPLE Effects tab features 129 The Watermarks feature can be configured using the Driver Configuration Utility. If the [Username] watermark is selected, the driver will use the network username of the logged in user for the watermark. The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the string "(none)," which indicates that no watermark is selected. This is the default setting. Any watermark that is selected from this list appears in the preview image. When the First Page Only check box is selected, the watermark is printed only on the first page of the document. The First Page Only check box is disabled when the current watermark selection is "(none).” Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. Figure 4-13 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes are saved, and only the current, unsaved changes can be canceled. 130 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Current watermarks The Current Watermarks group box contains a list of available watermarks, both predefined watermarks that are available in the driver and any new watermarks that you have created. To create a new watermark, click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until you name it. The name that you type in the Watermark Message field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab. To name the new watermark, type the selected watermark text in the Watermark Message edit box. To delete a watermark, select the watermark in the Current Watermarks list, and then click Delete. A warning appears asking whether you are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete the selected watermark. NOTE: You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit of 30 watermarks, the New button is disabled. To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, you are, in effect, creating a new watermark. Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message. For example, you might want several different watermarks with the message DRAFT, each with a different typeface or font size. When this occurs, the string is appended with a space, a pound sign, and a number (for example, Draft #2). When a number is added, the number two is used first, but if the resulting name is also in the list, then the number increases until the name is unique (Draft #3, Draft #4, and so on). Message Angle Use the controls in the Message Angle group box to print the watermark in different orientations on the page. All settings center the watermark string within the page; the selection of a particular setting affects only the angle of the string placement. The following settings are available: ● Diagonal. This is the default setting. Select this setting to place the text along a line that spans the lower-left to upper-right corners of the page. ● Horizontal. Select this setting to place the text along a line that spans the mid-left and mid-right edges of the page. ● Custom. Select this setting to place the text at the specified angle across the page. Use the numeric spin box to select the angle. Font Attributes Use the controls in the Font Attributes group box to change the font and the shading, size, and style of the font. ENWW Effects tab features 131 The Font Attributes group box contains the following controls: ● Name The Name drop-down menu lists fonts that are currently installed on the system. The default is language-dependent. ● Color The Color drop-down menu contains the following selections: ● ◦ Gray ◦ Red ◦ Yellow ◦ Green ◦ Cyan ◦ Blue ◦ Magenta Shading The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very Light (default) ◦ Light ◦ Medium Light ◦ Medium ◦ Medium Dark ◦ Dark ◦ Very Dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent. ● Style 132 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW The following settings are available: ◦ Regular ◦ Bold ◦ Italic ◦ Bold Italic The default Style setting for new and preset watermarks is Regular. Default watermark settings The following table shows Font Attribute settings for new and preset watermarks. Table 4-2 Font Attribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language Color Gray Gray Shading Very Light Very Light Size 80 Varies by language Style Regular Regular Click OK to accept all of the changes that have been made in the Watermark Details dialog box. Clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes are saved, and only the current, unsaved changes can be canceled. ENWW Effects tab features 133 Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab. Figure 4-14 Finishing tab The Finishing tab contains the following controls: ● Document Options ● Document preview image ● Orientation Document Options The Document Options group box contains the following controls: ● Print on Both Sides ● Flip Pages Up 134 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● Booklet Layout ● Pages per Sheet ● Print Page Borders ● Page Order Print on Both Sides NOTE: This feature is called Print on Both Sides (manually) for the HP Color LaserJet CP4525 and the HP Color LaserJet CP4525n, because these models do not include an automatic duplex unit. For all other product models, this feature is called Print on Both Sides. The default setting for the Print on Both Sides option is off (not selected). Print on Both Sides is available when the following conditions exist: ● ● Paper type on the Paper tab is set to any paper type except for the following types: ◦ Labels ◦ Color Laser Transparency Paper sizes is set to any paper size except for the following sizes: ◦ Envelope #10 ◦ Double Postcard (JIS) ◦ Envelope #9 ◦ Envelope Monarch ◦ Envelope B5 ◦ Envelope C5 ◦ Envelope C6 ◦ Envelope DL Print on both sides automatically The duplexing unit in the HP Color LaserJet Enterprise CP4020-CP4520 Series product prints on two sides of a sheet of paper when the Print on Both Sides option is specified in the print job. The HP Color LaserJet Enterprise CP4020-CP4520 Series product comes with a duplexing unit installed in the following models: ● HP Color LaserJet CP4525dn ● HP Color LaserJet CP4525xh These product models support smart duplexing. The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of a duplexed print job from going through the duplexing unit even when the duplexing feature has been selected in the driver. ENWW Finishing tab features 135 All paper types support the smart duplexing feature, except for paper types that cannot be printed on both sides (such as labels, transparencies, and envelopes) and the following paper types: ● Prepunched ● Preprinted ● Letterhead ● Cardstock When the paper type is set to Unspecified, the smart duplexing feature is disabled. To achieve the best print quality when printing on the second side of the page, the product needs to make adjustments to its print modes. When you select a paper type, you are, in effect, instructing the product to use a group of settings (such as fuser temperature and print speed) to print the paper with the best possible quality. This group of settings is known as print mode. A different print mode is used with each paper type. Print-mode adjustments for the second side of a duplexed page are automatic. Print on both sides manually Select the Print on Both Sides (Manually) check box to print on the second side of the paper for the HP Color LaserJet CP4525 and HP Color LaserJet CP4525n product models, which do not have a duplexing unit installed. Also, select Print on Both Sides (Manually) on the other HP Color LaserJet Enterprise CP4020-CP4520 Series product models for paper types that are not available when using the automatic duplexing unit, such as cardstock and thick paper. Manually printing on the second side of a page is available when you are using the HP PCL 6 driver. If a duplexing unit is installed and manual duplexing is enabled in the driver, the product automatically prints on both sides of paper types that are supported for automatic duplexing (Letter, A4, Legal, and 8.5 x 11 only). For paper types that are not supported for automatic duplexing, a Help message appears prompting you to configure the driver settings for manual printing on both sides. Manual printing on both sides does not occur automatically. Select the paper type that corresponds to the paper that you are using for the print job. The following paper types have a different print modes when you manually print on the second side: ● Plain ● Preprinted ● Letterhead ● Prepunched ● Bond ● Recycled ● Colored ● Rough 136 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW NOTE: To make the Print on Both Sides (Manually) check box available in the document options, select the Allow Manual Duplexing option on the Device Settings tab in the print-driver Properties tab set. See Installable Options on page 162. If you want to print on both sides manually while using paper that is supported for automatic duplexing, you must select and apply the Not Installed setting on the Allow manual duplexing option on the Device Settings tab. Cardstock paper can be manually printed on the second side, but no change occurs to the print mode. Transparencies and labels should never be manually printed on the second side. To print a multiple-page document, follow these steps: 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. The even-number pages of the document print. 3. When the control panel shows the MANUALLY FEED message, insert the stack of paper (on which the even-number pages have been printed) as indicated in the following figure. Figure 4-15 Print on Both Sides Instructions dialog box When you have completed the steps that appear in the dialog box, the second half of the print job prints on the back side of the stack of paper. The driver does not require the program to specifically support odd- and even-page printing, because the driver coordinates this function. Flip Pages Up Use the Flip Pages Up check box to specify the duplex-binding option. By default, the Flip Pages Up check box is not available. It is available only when Print on Both Sides is selected. The following table demonstrates the results of selecting this check box, depending on the paper orientation selected on the Finishing tab. ENWW Finishing tab features 137 Table 4-3 Page orientation Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side. An arrow on the folded-over corner points in the direction that the pages would be flipped if they were bound together. Short-side binding is for print jobs with pages that read by flipping over like the pages of a calendar. Long-side binding is for print jobs with pages that read by turning like the pages of a book. Booklet Layout The Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choices that are based on the current paper size. The default setting for the Booklet Printing drop-down menu is Off. The other settings have the following format, where [paper size] depends on the paper size that is set on the Paper/Quality tab: ● Left Binding ● Right Binding When you select Left Binding or Right Binding, the document preview image changes to show the location of the binding. If the Pages per Sheet setting is on the default setting of 1, it automatically changes to 2 pages per sheet. If you change the Pages per Sheet setting manually to 4, 6, 9, or 16 pages per sheet, the booklet setting is disabled. See Pages per Sheet on page 139 for more information. Book and Booklet Printing The HP Color LaserJet Enterprise CP4020-CP4520 Series supports book and booklet printing. A book is a print job consisting of at least two pages. It can have a different paper type for the front cover, first page, other pages, last page, or back cover. Use the Covers and Print pages on different paper settings on the Paper/Quality tab to select different paper for the front cover, first page, other pages, and back cover. For more information, see Paper/Quality tab features on page 116. A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the paper. Use the Booklet Layout drop-down menu on the Finishing tab to control booklet settings. Print a booklet 1. Open the driver Printing Preferences tab set and click the Printing Shortcuts tab. For information about how to access the Printing Preferences tab set, see Printing Preferences driver tabs on page 101. 2. Click to select Booklet Printing. NOTE: Typically, you select the size of each page of the booklet in your software program by clicking File, clicking Page, and then clicking Setup. If your software program does not allow you to set the paper size, use the Paper sizes drop-down menu on the Printing Shortcuts tab. 138 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW 3. 4. Select the appropriate settings from the following drop-down menus on the Printing Shortcuts tab. ● Paper type ● Paper source ● Orientation ● Booklet Layout Click OK to print. Pages per Sheet Use the Pages per Sheet option to select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. The Pages per Sheet dropdown menu provides six settings: ● 1 page per sheet (this is the default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet NOTE: When you select an option other than 2 pages per sheet, booklet printing is unavailable. Related controls indented beneath Pages per Sheet are Print Page Borders and Page Order, which become active when Pages per Sheet is greater than 1. Print Page Borders Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page. Page Order The Page Order drop-down menu contains four selections: ENWW ● Right, then Down ● Down, then Right ● Left, then Down ● Down, then Left Finishing tab features 139 The preview document image changes to reflect alterations in these settings, as shown by the examples in the following figure. Figure 4-16 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. Orientation Orientation refers to the layout of the image on the page, and does not affect the way that paper feeds into the product. You can specify the orientation of the print job. The three available orientations are portrait, landscape, and rotated. The default orientation is Portrait. NOTE: Nearly all software programs establish the orientation for the printed page, so the page orientation in the driver is useful only for the few software programs that do not set an orientation. 140 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW The Orientation group box contains the following options: ● Portrait. The top edge of the document is the shorter edge of the paper. ● Landscape. The top edge of the document is the longer edge of the paper. ● Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is rotated 180°. This setting is useful for printing prepunched paper. You can toggle orientation between portrait and landscape by clicking the document preview image. If you select the Rotate by 180 degrees check box, no change occurs in the document preview image. ENWW Finishing tab features 141 Job Storage tab features NOTE: The Job Storage tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101. Use the job-storage feature to store print jobs in the HP Color LaserJet Enterprise CP4020-CP4520 Series product memory or hard disk for printing at a later time. The Job Storage tab appears among the driver tabs only if the job-storage feature is enabled on the Device Settings tab. To support job-storage features for complex jobs, or if you often print complex graphics, print postscript (.PS) documents, or use many downloaded fonts, HP recommends that you install additional memory, install a hard disk, or both. Added memory also gives you more flexibility in supporting job-storage features. A minimum total memory of 288 MB is required to use the Proof and Hold and Personal Job job-storage features. A hard disk is required to use the Quick Copy and Stored Job job-storage features. After a hard disk is installed, the driver must be configured to reflect the changes in the product. If bidirectional communication is enabled in your environment, the Update Now feature can be used to update the drivers. For more information, see Automatic Configuration on page 162. To configure the drivers manually after installing a hard disk, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product name. 3. Click Properties. 4. Click the Device Settings tab. 5. Select Installed for the Printer Hard Disk under Installable Options, and then select Installed in the drop-down menu. 6. Click OK to make the printer hard disk and job-storage features available. You can disable the job-storage feature while leaving the printer hard disk enabled. To disable the jobstorage feature, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product name. 3. Click Properties. 4. Click the Device Settings tab. 5. Select Job Storage. 6. Select Disabled in the Change 'Job Storage' Setting dialog box that appears. 142 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW If the job-storage feature is enabled (without installing a hard disk but with at least 288 MB of total memory), two Job Storage Mode settings are available on the Job Storage tab: ● Proof and Hold ● Personal Job Two additional Job Storage Mode settings become available on the Job Storage tab if a hard disk is installed: ● Quick Copy ● Stored Job The following figure shows the Job Storage tab. Figure 4-17 Job Storage tab The Job Storage tab contains the following controls: NOTE: Information about using the job-storage feature when printing is also provided here. ENWW ● Status group box ● Job Storage Mode ● PIN to print Job Storage tab features 143 ● Job Notification Options ● User Name ● Job Name ● Use job-storage features when printing Status group box The unlabeled group box on the Job Storage tab contains a status message about the destination of a print job. The status information changes depending on the selections that are made on the Job Storage tab. Job Storage Mode Use the Job Storage Mode options on the HP Color LaserJet Enterprise CP4020-CP4520 Series product to store documents at the product and then control their printing at the product control panel. The HP Color LaserJet Enterprise CP4020-CP4520 Series product offers the following Job Storage Mode options: ● Off ● Proof and Hold ● Personal Job ● Quick Copy ● Stored Job These options and the settings that control them are described below. Off When selected, this option turns the job-storage feature off (it is disabled), which means that the print job will not be stored in the product. Proof and Hold To use the Proof and Hold option, the job-storage feature must be enabled. When selected, this option stores the print job in memory and prints only the first copy of the job, allowing you to check the first copy. If the document prints correctly, you can print the remaining copies of the print job at the control panel. You can set the number of proof-and-hold print jobs that can be stored in the product at the control panel. After it is released for printing, the proof-and-hold job is immediately deleted from the product. If more copies are needed, you must reprint the job from the software program. If you send a second proof-andhold job to the product with the same user name and job name as an existing proof-and-hold job (and you have not released the original job for printing), the job overwrites the existing job. Proof-and-hold jobs are deleted if you turn off the product. 144 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW NOTE: The product configuration can be set to hold a maximum of 50 quick-copy or proof-and-hold jobs. The number is set at the product control panel in the CONFIGURATION menu, and the default is 32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a document that has the same user name and job name as one that is already stored on the printer hard disk will overwrite the existing document. Personal Job To use the Personal Job option, the job-storage feature must be enabled. When you select Personal Job, the print job is sent to the product, but is not printed until you request the job at the product control panel. Selecting Personal Job activates the PIN group box. If PIN to print is selected, the print job can be printed only after you type the correct PIN at the control panel. After the job is printed, the job is immediately deleted from the product. This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing. The Private Job/PIN coupling has a PIN restriction of four ASCII numeric characters (0 though 9). If you type non-numeric characters, they are removed immediately. If you type more than four characters, the characters past the fourth are truncated. The field temporarily accepts fewer than four digits in the string, but when the edit field loses focus, the zeroes pad the left end until the PIN contains exactly four digits. The default initialized value for the PIN is 0000 for Personal Job. After it is released for printing, the private job is immediately deleted from the product. If more copies are needed, you must reprint the job from the software program. If you send a second private job that has the same user name and job name as an existing private job (and you have not released the original job for printing), the job overwrites the existing job, regardless of the PIN. Private jobs are deleted if you turn off the product. Quick Copy To use the Quick Copy option, a printer hard disk must be installed, and the job-storage feature must be enabled. When you select Quick Copy, the entire print job prints and a copy of the print job is stored on the product, after which you can print additional copies of the print job at the product control panel. The number of quick-copy print jobs that can be stored in the product is set by using the product control panel. NOTE: The product configuration can be set to hold a maximum of 50 quick-copy or proof-and-hold jobs. The number is set at the product control panel in the CONFIGURATION menu, and the default is 32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a document that has the same user name and job name as one that is already stored on the printer hard disk will overwrite the existing document. Quick Copy jobs are deleted if you turn off the product. Stored Job To use the Stored Job option, a hard disk must be installed on the product and the job-storage feature must be enabled. Use the Stored Job option to send a print job directly to the printer hard disk without printing it. The print job is stored in the product as if it is an electronic file cabinet. After the print job is stored on the printer hard disk, you can print the job at the product control panel. ENWW Job Storage tab features 145 The job remains stored in the product until it is deleted or overwritten by a document that has the same user name and job name. Stored jobs remain on the printer hard disk when the product is turned off. Use this feature for forms and other common or shared documents. A stored job can be managed in two ways: as either a private or a public job. Select the PIN to Print check box to set the private mode. Use a private stored job to send a print job directly to the product, which can then be printed only after you type a PIN up to 4 digits long at the product control panel. (You can set the PIN in the PIN group box.) After the job is printed, the job remains in the product and can be printed again at the product control panel. The box labeled PIN is usually inactive. The PIN to Print option becomes available when you select Stored Job. If you select the PIN to Print box, you must type a PIN to make the stored job private. NOTE: A private stored job is not the same as a personal job. Personal jobs are deleted from the product after they are printed. Private stored jobs are retained in the product after printing, but require that a PIN be typed each time they are printed. A printer hard disk is required for Private stored jobs. PIN to print PIN to print check box is available when Stored Job is selected. Select the PIN to Print box, then type a 4-digit PIN number in the box provided. The stored job is sent to the product, where you must enter the 4-digit PIN on the control panel to retrieve the personal job. The PIN to Print check box is available when Personal Job is selected. Select the PIN to Print option, and then type a 4-digit PIN number in the box provided. The personal job is sent to the product, where you must type the 4-digit PIN on the control panel to retrieve the stored job. Job Notification Options Clicking a Job Storage Mode selection causes the User Name and Job Name options to become available. The Display Job ID when printing check box is selected by default. The Display Job ID when printing option causes a pop-up dialog box to appear when the job-storage print job is printed. The dialog box shows the user name and job name that are associated with the stored print job, as well as the printer name, port, and location. User Name Use the User Name settings to help identify the job at the product control panel. The following are the User Name settings: ● User Name. This option associates your Windows user name with the stored print job. The Windows user name automatically appears in the text field below the User Name options. ● Custom. Use this option to type a custom name for the stored print job. When you click Custom, the text field below the option becomes available. The User Name field can contain no more than 16 characters, and is limited to A through Z and 0 through 9 because the name appears on the product control-panel display. If you try to type a lowercase character, it automatically shifts to uppercase. If you try to type a character in an ASCII code of fewer than 32 or more than 126 characters, the character is removed from the edit field, along with all of the characters that follow it. If you try to type more than 16 characters, any character beyond 16 is truncated. 146 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Job Name Use the Job Name options to specify a name to identify the job at the product control panel. The following are the Job Name settings: ● This option, which is the default selection, automatically generates the job name that is associated with the stored print job. The file name of the print job is used if it is available to the print driver. Otherwise, the software program name or a time stamp is used for the job name. ● Custom. Use this to type a custom job name for the stored print job. When you click Custom, the text field below the option becomes available. In those languages for which cannot be translated without the use of invalid characters, the driver uses a string of three dashes. The acceptable characters for job name and user name vary for each operating system. The string must be of a length and type that can appear on the product control-panel display. The Job Name field can contain no more than 16 characters, and is limited to A through Z (uppercase or lowercase) and 0 through 9 so that the name can appear on the product control-panel display. If you try to type a character in an ASCII code of fewer than 32 or more than 126 characters, the character is removed from the edit field, along with all of the characters that follow it. If you try to type more than 16 characters, any character beyond 16 is truncated. When the dialog box is closed, or as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected), an empty string is replaced with . The acceptable characters for job name and user name vary for each operating system. The string must be of a length and type that can appear on the product control-panel display. If Job Name Exists. When you store a print job, you can create a print-job name or the product software can assign one automatically. If a print job with the same name already exists, the new print job will overwrite the existing print job. To eliminate the chances of a new print job overwriting an old print job because both have the same name, select Use Job Name + (1-99). After you create the print job name, or when one is created automatically, the product software assigns a number between 1 and 99 to the end of the print job name to make the name unique. Select Replace Existing File if you always want the product software to overwrite an existing print job with the same print job name. Use job-storage features when printing To use job-storage features when printing, follow these steps: 1. Click File, and then click Print from the software program. The Print dialog box appears. NOTE: Clicking the print icon in the software program toolbar prints the job without using jobstorage features. ENWW 2. Click Properties. The Properties dialog box appears. 3. Click the Job Storage tab. 4. Select the job-storage options by clicking the appropriate option button, and then complete any required fields. 5. Click OK. Job Storage tab features 147 Release a job-storage print job After you send a print job that uses the job-storage feature, you can release the job to print from the product control panel. 1. Press the Home button 2. Press the up arrow or the down arrow control panel, and then press OK. until RETRIEVE JOB is highlighted on the product 3. Press the up arrow or the down arrow to scroll to your user name, and then press OK. 4. Press the up arrow or the down arrow to scroll to the job name, and then press OK. 5. Press the up arrow or the down arrow and then press OK. 6. Press OK. 7. If a PIN number is assigned to the job, press the up arrow or the down arrow to select the first digit of the PIN, and then press OK. The number in the product control-panel display changes to an asterisk. Repeat this step for each of the remaining three digits of the PIN number. to open the menus. until PRINT is highlighted on the product control panel, If no PIN number is assigned to the job, continue with the next step. 8. Press the up arrow 9. Press OK to print the job. or the down arrow to select the number of copies to print. Delete a job-storage print job Sometimes it is necessary to delete a print job from the printer hard disk. You can do this from the product control panel. 1. Press the Home button 2. Press the up arrow or the down arrow control panel, and then press OK. until RETRIEVE JOB is highlighted on the product 3. Press the up arrow or the down arrow to scroll to your user name, and then press OK. 4. Press the up arrow or the down arrow to scroll to the job name, and then press OK. 5. Press the up arrow or the down arrow and then press OK. 6. Press OK. 7. If a PIN number is assigned to the job, press the up arrow or the down arrow to select the first digit of the PIN, and then press OK. The number in the product control-panel display changes to an asterisk. Repeat this step for each of the remaining three digits of the PIN number. to open the menus. until DELETE is highlighted on the product control panel, If no PIN number is assigned to the job, continue with the next step. 8. Press OK to delete the job. 148 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Color tab features NOTE: The Color tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101, Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure. Figure 4-18 Color tab The Color tab contains the following sets of controls: ENWW ● Color Options ● Color Themes ● Document preview image ● HP EasyColor Color tab features 149 Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality. The Color Options group box contains the following controls: ● Automatic option (default) ● Manual option ● Settings button (Click this button to open the Color Settings dialog box.) ● Print in Grayscale check box Automatic Use the Automatic option for color settings that automatically fine-tune the printed output. The Automatic color settings provide high-quality output while maintaining product performance for most color printing needs. Manual To change the color settings, select the Manual option, and then click Settings. The Color Settings dialog box appears. 150 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW To change the settings, make your selections by using the drop-down menus in the Color Settings dialog box, and then click OK. The following figure shows the Color Settings dialog box with "Custom" settings. Figure 4-19 Color Settings dialog box The Color Settings dialog box contains the following controls: ● General ◦ ● ● ● ENWW Edge Control Text ◦ Neutral Grays ◦ Halftone Graphics ◦ Neutral Grays ◦ Halftone Photographs ◦ Neutral Grays ◦ Halftone Color tab features 151 General Use the General setting group to control Edge Control settings for all color printing. Edge Control determines how edges are rendered. Edge Control consists of three components: ● Adaptive Halftoning, which increases edge sharpness ● Trapping, which reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects ● Color Resolution Enhancement Technology (C-REt), which increases the apparent resolution by placing each dot for the smoothest edges The Edge Control option offers four settings: ● Off. The Off setting turns Trapping, Adaptive Halftoning, and C-REt to Off. ● Light. The Light setting provides minimal trapping. Adaptive Halftoning is set to On and C-REt is set to On. ● Normal. The Normal setting provides the default trapping settings. Adaptive Halftoning is set to On, and C-REt is set to On. ● Maximum. The Maximum setting provides the most trapping. Adaptive Halftoning is set to On, and C-REt is set to On. Neutral Grays The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the product firmware. You can adjust the Neutral Grays setting independently for text, graphics, or photographs. The following options are available: ● Black Only. This option generates neutral colors (grays and black) by using only black toner. This option guarantees that neutral colors do not have a color cast. Black Only is the default setting for the Text and Graphics components. ● 4-Color. This option generates neutral colors by combining all four colors of toner, which produces smoother gradients and transitions to non-neutral colors. It also produces the darkest possible black. 4-Color is the default setting for Photographs. Halftone The Halftone setting controls the selection of a product-dependent halftone algorithm that is embedded in the product firmware. Halftoning is a method by which the product mixes the four primary colors (cyan, magenta, yellow, and black) in varying proportions to create the appearance of many colors. The Halftone options affect the resolution and clarity of the color on the printed page. You can select Halftone settings for text, graphics, and photographs independently. The following Halftone options are available: ● Detail. This is the default option; it is useful for text and graphics that require sharp distinctions among lines or colors, or for images that contain a pattern or a high level of detail. Select this option for sharp edges and detail. ● Smooth. This option provides better results for large, solid-filled print areas. It also enhances photographs by smoothing out fine color gradations. Select this option for uniform and smooth area fills. 152 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Color Themes The Color Themes group box contains the following RGB color options, which determines how colors are rendered: ● Default (sRGB) ● Photo (sRGB) ● Photo (Adobe RGB 1998) ● Vivid (sRGB) ● None ● Custom Profile Default (sRGB) Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RGB color as sRGB, which is the accepted standard of Microsoft and the World Wide Web Consortium (W3C). Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics. Photo (sRGB) Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based graphics. Using glossy paper in combination with this setting provides the maximum enhancement. Photo (Adobe RGB 1998) Select Photo (AdobeRGB 1998) for documents that use the AdobeRGB color space rather than sRGB. For example, some digital cameras capture images in Adobe RBG, and documents that are produced with Adobe PhotoShop use the Adobe RGB color space. When printing from a professional software program that uses Adobe RGB, it is important that you turn off the color management in the software program and allow the product software to manage the color space. Vivid (sRGB) The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended for printing business graphics. None Select None to instruct the printer to print RGB data in raw device mode. To render documents properly when this option is selected, you must manage color in the program in which you are working or in the operating system. CAUTION: Use this option only if you are familiar with the procedures for managing color in the software program or in the operating system. Custom Profile Select Custom Profile when you want to duplicate the printed output from other products or for using special effects. This setting instructs the product to use a custom profile to emulate color output from another product by modifying how color is rendered. ENWW Color tab features 153 The default custom profile is an emulation of the color table used on the HP Color LaserJet 4650 product. The product holds only one custom profile at a time, so when you download and install another color table, it erases the default color table and installs the new one. You can download custom profiles from the following Web site: www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. HP EasyColor If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing. In the following example, the images on the left were created without using the HP EasyColor option. The images on the right show the enhancements that result from using the HP EasyColor option. 154 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW The HP EasyColor option is enabled by default in the HP PCL 6 printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, open the Color tab, and click the HP EasyColor check box to clear it. ENWW Color tab features 155 Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 101. The Services tab is shown in the following figure. Figure 4-20 Services tab The Services tab contains the following group boxes: ● Internet Services ● Device services Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools. This is the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. This is the main Web site for HP Color LaserJet Enterprise CP4020-CP4520 Series product support. 156 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW ● Product manuals. View or download HP Color LaserJet Enterprise CP4020-CP4520 Series product manuals. ● Check for driver updates. Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed. ● Color printing access/usage. Find information about enabling and disabling color printing and tracking color print-job usage. ● Shop for supplies. Shop online for HP Color LaserJet Enterprise CP4020-CP4520 Series product supplies. If you have Internet access, select any of these items and click Go! to open the corresponding HP Web page. Device services Click the Device and Supplies status icon to open the Device Status screen of the HP EWS, which shows supply levels and control panel status. For more information, see HP Embedded Web Server on page 35. Click the Print color usage job log icon to print a page that shows information about users, print jobs, and applications that have printed to the HP Color LaserJet Enterprise CP4020-CP4520 Series product. ENWW Services tab features 157 Device Settings tab features NOTE: The Device Settings tab is located on the Properties tab set. For information about how to access these tabs, see Properties driver tabs on page 102, Available options depend on the feature. The following figure shows the Device Settings tab. Figure 4-21 Device Settings tab The Device Settings tab contains controls for paper-handling devices and controls for managing the HP Color LaserJet Enterprise CP4020-CP4520 Series product. The Device Settings tab contains the following controls: ● Form to Tray Assignment ● Font Substitution Table ● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray. The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each paper source. When 158 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned. Network administrators can use the Form to Tray Assignment setting to specify, in the driver, the paper size that is loaded into each available input tray. The use of forms constrains the choices that are available in the paper-size list on the Paper/Quality tab in the Printing Preferences driver tabs. This constraint prevents (or reduces the likelihood of) tying up the product with paper-mount messages that occur when users request sizes or types that are not available. The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting. The input trays listed here are also listed as paper sources on the Paper/Quality tab. Configuring the trays 1. Select the appropriate tray in the Form to Tray Assignment list. 2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray. 3. Repeat steps 1 and 2 for the remaining trays. 4. Click OK to enable your settings, or, if necessary, click Cancel to reconfigure all the trays, and remove the size and type constraints that have been imposed on the Paper/Quality tab. Font Substitution Table Use the Font Substitution Table settings to change the TrueType to printer font mapping and to install and remove external fonts for the product through the External Fonts option. External fonts can be soft fonts or DIMM fonts. ENWW Device Settings tab features 159 Click the Font Substitution Table option to open a list of fonts, as show in the following figure. Use the settings to change the TrueType-to-product font mappings. Figure 4-22 Font Substitution Table External Fonts Use the External Fonts option to install and remove external fonts for the product. External fonts can be soft fonts or DIMM fonts. 160 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Click the External Fonts option to make the Properties button available. Click Properties to open the HP Font Installer dialog box, which is shown in the following figure. Figure 4-23 HP Font Installer dialog box Installing external fonts Follow these steps to install external fonts. 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. ENWW 2. Right-click the name of the product. 3. Click Properties. 4. Click the Device Settings tab. 5. Click the External Fonts option. The Properties button appears. 6. Click Properties. The HP Font Installer dialog box appears. 7. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window. 8. Select the fonts that you want to add, and then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 9. Click OK to close the HP Font Installer dialog box. Device Settings tab features 161 Removing external fonts 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the name of the product. 3. Click Properties. 4. Click the Device Settings tab. 5. Click the External Fonts option. The Properties button appears. 6. Click Properties. The HP Font Installer dialog box appears. The external fonts that are installed appear in the Installed Fonts window. 7. Select the fonts that you want to remove, and then click Remove. The fonts are removed. 8. Click OK to close the HP Font Installer dialog box. Installable Options Items under Installable Options are automatically populated and their defaults set when the driver is installed. The HP Color LaserJet Enterprise CP4020-CP4520 Series product has printing options that you can install and configure in this section. The following controls are available: ● Automatic Configuration ● Tray 3 ● Tray 4 ● Tray 5 ● Duplex Unit (for 2-Sided Printing) ● Allow Manual Duplexing ● Printer Hard Disk ● Job Storage ● Job Separator ● Mopier Mode Automatic Configuration Use the Device Settings tab to tell the driver about the hardware configuration of the product. If bidirectional communication is enabled in a supported environment, update this tab by selecting the Update Now setting in the Automatic Configuration setting. The default setting is Off. After an automatic configuration, the setting returns to Off after the changes are made. If your environment does not support bidirectional communication, the Update Now setting is unavailable, so you must manually configure the options on this tab. 162 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW If you have more than one driver installed for the product (for example, the default HP PCL 6 Print Driver and the HP PCL 5 Universal Print Driver), the Update Now feature works automatically only on the driver on which it is activated. The other driver will not be updated, and might show the default setting for the specific product model. Tray 3 This control specifies whether you have Tray 3, an additional 500-sheet tray, installed on the product. Tray 3 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other HP Color LaserJet Enterprise CP4020-CP4520 Series models. Tray 4 This control specifies whether you have Tray 4, an additional 500-sheet tray, installed on the product. Tray 4 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other HP Color LaserJet Enterprise CP4020-CP4520 Series models. Tray 5 This control specifies whether you have Tray 5, an additional 500-sheet tray, installed on the product. Tray 5 comes standard on the HP Color LaserJet CP4525xh product model, and is optional on the other HP Color LaserJet Enterprise CP4020-CP4520 Series models. Duplex Unit (for 2-Sided Printing) The duplexing unit comes installed on the HP Color LaserJet CP4525dn and the HP Color LaserJet CP4525xh product models. NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series product supports smart duplexing. The product uses the smart duplexing feature to detect information on both sides of the print job pages and only runs the pages through the duplexing unit if printable information appears on the second side of the page. Allow Manual Duplexing Select Allow Manual Duplexing to print on both sides of any supported size and most types of paper (except transparencies, envelopes, and labels). To use this feature, you must reinsert the paper stack into the input tray to print the second side. The product pauses while you make this adjustment. This setting is enabled by default. Printer Hard Disk When this option is installed, the Job Storage option and the Mopier Mode are enabled in the print driver. Use the Job Storage option to store print jobs and then print them later from the control panel. The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated copies from a single print job. Job Storage When Job Storage is enabled, the product can store print jobs so that you can gain access to those print jobs later at the control panel. Job Separator Use this control to specify whether a print job identifier page should be printed between print jobs. ENWW Device Settings tab features 163 Mopier Mode The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated copies from a single print job. Multiple-original printing (mopying) increases performance and reduces network traffic by transmitting the job to the product once, and then storing it in memory or on the hard disk. The remainder of the copies are printed at the fastest speed. All documents that are printed in mopier mode can be created, controlled, managed, and finished from the computer, which eliminates the extra step of using a photocopier. The HP Color LaserJet Enterprise CP4020-CP4520 Series supports the transmit-once mopying feature when the Mopier Mode: setting on the Device Settings tab is Enabled. When you use the HP PCL 6 Print Driver, mopying is performed in one of two ways: either through the software or through the product hardware. When mopier mode is enabled, mopying takes place through the product hardware. One copy of a multiple-page print job is transmitted once through the network to the product, together with a printer job language (PJL) command directing the product to make the specified number of copies. When you disable mopier mode, you are not necessarily disabling multiple collated copies, which the driver can still perform through the software rather than the product hardware (the mopying path that is disabled when you change the Mopier Mode setting to Disabled). However, a multiple-copy print job that is sent when the mopier is disabled loses the advantage of transmitting the print job once, because the job is sent through the network for each collated copy. Mopier mode and collation Mopying and collating print jobs are independent but closely related functions. Mopying, the ability to send original print jobs to the product, is performed by the print driver. Collating can be controlled by either the print driver or the document software program. The mopying mode is selected by default in the driver, and can be disabled by changing the Mopier Mode setting on the Device Settings tab to Disabled. Control collation through the print driver by selecting or clearing the Collated check box on the Advanced tab. Click Copy Count under the Paper Output setting. You can clear the check box, which is available only when the Copy Count option is set to more than 1 copy, to allow the software program to control collation. To receive uncollated multiple copies of a print job, you must clear the Collated check box and make sure that the software program collation feature is not selected. The following table shows the relation between mopier mode settings and collation settings in the software program and the driver. The first three columns show the settings; the last column, "Expected result", shows how a 3-page print job would appear. Table 4-4 Driver mopier mode and collation settings Mopier mode Application collation Driver collation Expected result Disabled Not selected Not selected 3 copies uncollated Disabled Not selected Selected 3 copies uncollated Disabled Selected Not selected 3 copies collated Disabled Selected Selected 3 copies collated Enabled Not selected Not selected 3 copies uncollated Enabled Not selected Selected 3 copies uncollated 164 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW Table 4-4 Driver mopier mode and collation settings (continued) ENWW Mopier mode Application collation Driver collation Expected result Enabled Selected Not selected 3 copies collated Enabled Selected Selected 3 copies collated Device Settings tab features 165 About tab features NOTE: The About tab is located on the Properties tab set. For information about how to access these tabs, see Properties driver tabs on page 102. The About tab provides detailed information about driver component versions. It contains an overall build version number (in parentheses after the model name) together with specific information about each of the components. The information varies according to the HP Color LaserJet Enterprise CP4020CP4520 Series model number, driver, date, and versions. The About tab is shown in the following figure. Figure 4-24 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is autoconfigured or user-configured. The About button is also available on most driver screens. The About button provides a driver version number and creation date. 166 Chapter 4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows ENWW 5 Macintosh software and utilities Introduction The HP Color LaserJet Enterprise CP4020-CP4520 Series comes with software and installers for Apple, Inc. Macintosh systems. This chapter provides procedures for installing and removing the HP Color LaserJet Enterprise CP4020CP4520 Series printing-system software for Macintosh operating systems, as well as descriptions about the software and utilities. The chapter provides information about these topics: ENWW ● Supported operating systems for Macintosh ● Printing-system software ● Macintosh installation instructions ● Remove software from Mac operating systems ● HP Printer Utility for Mac Introduction 167 Supported operating systems for Macintosh The product supports the following Mac operating systems: ● Mac OS X 10.4, 10.5, 10.6, and later NOTE: For Mac OS X 10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Macintosh system requirements Hardware requirements ● PowerPC G3, G4, G5 or Intel Core processor ● 256 MB RAM ● 32 MB of available hard-disk space ● CD-ROM drive or Internet connection Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features. Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click the Print button. 1. On the File menu, click the Print button. Mac OS X 10.4 2. Change the settings that you want on the various menus. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As... option and type a name for the preset. 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 2. Click the Printer Setup button. 3. Click the Installable Options menu. These settings are saved in the Presets menu. To use the new settings, Mac OS X 10.5 and 10.6 you must select the saved preset option every time you open a program and print. 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 168 Chapter 5 Macintosh software and utilities 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the Driver tab. 5. Configure the installed options. ENWW Printing-system software The product includes the following software for Macintosh computers: ● PDEs for Mac OS X only (v10.4, v10.5, and later) PDEs Printer Dialog Extensions (PDEs) are code plug-ins that provide access to product features, such as number of copies, duplexing, and quality settings. The PDEs are HP additions to Apple's print driver. HP Embedded Web Server Mac OS X v10.4 and later support the HP Embedded Web Server (HP EWS). Use the HP LaserJet Utility to control features that are not available in the driver. Use the HP EWS to perform the following tasks: ● Name the product and assign it to a zone on the AppleTalk network. ● Change product settings. ● Set a password for the product. ● From the computer, lock out functions on the control panel to prevent unauthorized access (see the printing-software help). Install notes This text file contains important information about product features, instructions for installing the printingsystem software, and technical assistance. Online help This HTML-based help system replaces the Apple Guide help system that was provided with Mac OS 9.x HP products. The help system is in English only, and can be viewed through a browser or in the Macintosh OS Help Center. Screen fonts The printing-system software for Macintosh operating systems no longer includes a font installer. The HP Color LaserJet Enterprise CP4020-CP4520 Series product uses previously installed system fonts when it is installed on a Macintosh computer. ENWW Printing-system software 169 Macintosh installation instructions On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has save rights to the product. Users must have Administrator rights to install the software. NOTE: If the computer is connected to the product by a LocalTalk (printer port) connection, you must configure the AppleTalk (or network) control panel for the correct connection to communicate with the product. You must set up the HP Color LaserJet Enterprise CP4020-CP4520 Series, connect it to the computer or network, and turn it on before the software is installed. Macintosh operating systems do not support parallel connections. The Macintosh partition contains an installer program for each language. Find the appropriate language for the operating system that is being used, and then use the installer program for that language. NOTE: Detailed installation steps can be found in Mac OS X installation on page 171. HP LaserJet software CD, Macintosh partition The files contained in the Macintosh partition of the HP LaserJet software CD are grouped by language and reside in the following directory: ● HP CLJ CP4025.mpkg or HP CLJ CP4525.mpkg (installer for the Mac OS X operating system) ● Documentation NOTE: File layouts differ by language for each regional version of the software CD. Install the HP LaserJet printing-system software for the Macintosh OS Topics: ● General installation instructions ● Mac OS X installation ● Setup instructions General installation instructions 1. Insert the Macintosh printing-system software CD into the CD-ROM drive. NOTE: If the CD screen does not open automatically, double-click the CD-ROM icon on the desktop to open the CD-ROM window. 2. Double-click the .mpkg icon. 3. Follow the onscreen instructions to complete the software installation. NOTE: If you are installing the printing-system software on a Macintosh OS X system, be patient. The installer must perform an initial search of the computer for up to 1 minute. During this time the installer might appear to be stalled. 4. When software installation is complete, click Quit. Use the following chart to finish setting up the product: 170 Chapter 5 Macintosh software and utilities ENWW The software program that you use to finish setting up the product varies by operating system. The following table shows the print setup tools that are available. Table 5-1 Adding a product in Macintosh operating systems Operating System Print Center Printer Setup Utility Mac OS X v10.4 x x Mac OS X v10.5 x x Mac OS X installation This section provides information about the various installation dialog-box sequences for the Mac OS X operating system. Main Install dialog box sequence NOTE: If you are connecting the product to a network, connect the network cable to the network port. If you are connecting the product to a computer by using the USB cable, install the software before connecting the USB cable. 1. Insert the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD in the CD-ROM drive. NOTE: If the CD screen does not open automatically when the CD is put into the CD-ROM drive, double-click the CD-ROM icon on the desktop to open the installer folder. ENWW Macintosh installation instructions 171 2. The installer program opens. Figure 5-1 Mac installer opening screen NOTE: The file name displayed on your HP LaserJet installer browser screen may be different than the file name displayed in the above figure. NOTE: In the HP LaserJet installer browser screen, double-click the Documentation icon to gain access to the product manuals. Select a language folder and locate the available guides which are in .PDF format. The user guide is a .PDF file that is named CP4025_use_enww.pdf or CP4525_use_enww.pdf. 172 Chapter 5 Macintosh software and utilities ENWW 3. In the HP LaserJet installer browser screen, double-click the product .MKPG icon to open the installer program Introduction dialog. Figure 5-2 Mac installer Introduction dialog 4. Click the Continue button. The License dialog appears. Figure 5-3 Mac installer License dialog ENWW Macintosh installation instructions 173 5. You can save or print the license file by clicking the Save button or the Print button. 6. Read the software license agreement, and then click the Continue file. The license agreement dialog appears. Figure 5-4 Mac installer license agreement dialog 7. Click the Disagree button to end the installation and close the installer, or click the Agree button to continue the installation. The Installation Type dialog appears. Figure 5-5 Mac installer Installation Type dialog 174 Chapter 5 Macintosh software and utilities ENWW 8. Click the Go Back button to go back to the previous screen. To change the installation location, click the Change Install Location button, navigate to the desired location, click the Continue button, and then click the Install button. Go to step 9. Click the Install button to continue the standard installation. Go to step 9. Click the Customize button to open a dialog that lists separate software programs that you can choose to install. Figure 5-6 Mac installer custom installation dialog Click the Standard Install button to revert to the standard installation process. Click Go Back to go back to the previous dialog box. Use the check boxes in the Package Name list to select the printing-system components to install, and then click the Install button. ENWW Macintosh installation instructions 175 9. An authentication dialog appears. Type the required user name and password, and then click the OK button. Figure 5-7 Mac installer authentication dialog 10. The Installation dialog appears. A progress bar shows the percentage of the installation progress that has been completed. Allow the program to install the software. Figure 5-8 Mac installer Installation dialog 176 Chapter 5 Macintosh software and utilities ENWW 11. When the installation is complete, the Summary dialog appears, stating that the installation was successful. Figure 5-9 Mac installer Summary dialog Click the Close button to exit the installer. NOTE: Complete the instructions in Setup instructions on page 177 to set up a printer queue for your HP Color LaserJet Enterprise CP4020-CP4520 Series product. Setup instructions This section contains information about the following topics: ● Setting up a printer with Mac OS X v10.4, v10.5, and later ● Troubleshooting the product setup Setting up a printer with Mac OS X v10.4, v10.5, and later Complete these steps after completing the printing-system software installation. ENWW 1. If you are installing the product using a USB connection, connect the USB cable between the product and the computer. Turn on the product. If you are installing using a network connection, verify that the network cable is connected to the product and that the product is on. 2. In the Applications folder (in the Finder utility), open the Utilities folder, and then run the Printer Setup Utility. 3. If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete. Macintosh installation instructions 177 If the product does not appear, or if the correct information does not appear in the field, see Troubleshooting the product setup on page 179. If you are installing the product using a network connection, continue with the following steps. 4. Click Add in the Printer List to open the Printer Browser screen. 5. You can use either Bonjour (default browser) or IP Printing for the network connection. NOTE: Bonjour is the easiest method and is the best method to use if the product is installed on your local network. IP Printing must be used if you are installing the product on a different network. If you are using Bonjour, carry out the following steps: a. Click the Default Browser tab. b. Select the product from the list. The software verifies that the product is connected to the network and the Print Using field is automatically populated with the correct PPD for the product. NOTE: If you are on a network that has more than one product, print a configuration page and match the Bonjour Printer Name to the name on the list to identify the product that you are installing. NOTE: If the product does not appear in the list, verify that the product is on and connected to the network, then try turning the product off and then on again. If the product PPD does not appear in the Print Using pull-down list, turn the computer off and then on again, then restart the setup process. For more troubleshooting information, see Troubleshooting the product setup on page 179. c. Click the Add button. d. Verify or select the appropriate Installable Options, and then click Continue. Select Make Default to set the device as your default. You are finished with the setup process. If you are using the IP Printing method, carry out the following steps: a. Click the IP Printer tab. b. Choose HP Jet Direct – Socket from the Protocol pull-down menu. This is the recommended setting for HP products. c. Follow these steps to print the configuration pages. to open the menus. i. Press the Home button ii. Press the up arrow OK. or the down arrow to scroll to INFORMATION, and then press iii. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION. iv. Press OK to print the configuration page. 178 Chapter 5 Macintosh software and utilities ENWW d. On the first configuration page, under IPv4, find the IP Address. Type this address into the Address field on the add printer screen. e. The Name, Location, and Print Using information will automatically be filled in. If the product PPD does not appear in the Print Using field, turn the computer off and then on again and restart the setup process. 6. Select the product and click Add. The Installable Options screen appears. 7. In the Optional Trays: drop-down menu, select the trays that are installed on the product. 8. In the Collation in Printer: drop-down menu, select the amount of memory and hard disk combination that is installed in the product: 9. If the product has a hard disk, select Installed from the Printer Hard Disk drop-down menu. 10. If the product has a duplex unit, select the Duplex Unit check box. 11. In the Accessory Output Bins: drop-down menu, select the output bins that are installed on the product. 12. In the Paper Matching: drop-down menu, select one of the following options: ● Prompt User for correct size ● Nearest Size & Scale ● Nearest Size & Crop 13. After you have selected the settings in the Installable Options screen, click Continue. The product name appears in the Printer List and the setup is complete. Troubleshooting the product setup If the product does not appear in the printer list after an installation: Complete each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the product and the computer and that the product is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. ● Turn the product off and then back on. ● Turn the computer off and then back on. ● If you are using a USB hub on the computer, disconnect any other USB devices from the hub. If the wrong PPD appears in the Kind column in the printer list after installation: ENWW 1. Unplug the USB cable. 2. Delete the print queue with the incorrect type (for example, Generic PostScript Printer). 3. Reinstall the printing-system software. Macintosh installation instructions 179 4. Turn the computer off and then on. 5. Reconnect the USB cable from the computer to the product. If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the product from the list, and then browse manually for the product PPD. Remove software from Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences. 2. Select Print & Fax. 3. Highlight the product. 4. Click the minus (-) symbol. 5. Delete the print queue, if necessary. 6. Delete the .GZ file from the following hard-drive folder: ● Mac OS X 10.4: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. ● Mac OS X 10.5 and 10.6: Library/Printers/PPDs/Contents/Resources 180 Chapter 5 Macintosh software and utilities ENWW HP Printer Utility for Mac The HP Printer Utility is a software program that gives you access to the product in Mac OS X. The HP Printer Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour or Rendezvous to enable the HP Printer Utility. The following topics are discussed: ● Access to the HP (Printer) Utility ● Supplies Status ● Device Information ● Color Usage ● File Upload ● Remote firmware update by using the HP Printer Utility ● Upload Fonts ● Duplex mode ● Trays Configuration ● Stored Jobs ● E-mail Alerts ● Network Settings ● Supplies Management ● Protect Direct Ports ● Additional Settings Click the HP Support button to go to the HP Online Support Web site for more help on any of these topics. Access to the HP (Printer) Utility In Mac OS X v10.4, v10.5, and later, follow these steps to gain access to the HP (Printer) Utility: 1. ENWW In the Finder, click Applications and then click Utilities. HP Printer Utility for Mac 181 2. Click to select the HP (Printer) Utility. The main HP Utility screen appears. Click the product in the Printers list. Figure 5-10 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility. Supplies Status In the Information And Support section of the HP Utility, click Supplies Status to open the Supplies Status screen. Figure 5-11 Supplies Status screen Click Detailed Supplies Information… to open the Supplies Status details screen. 182 Chapter 5 Macintosh software and utilities ENWW Use the scroll button to see information about the color print cartridges. On the Supplies Status screen, click Media to see the status of the trays. You can also order supplies at anytime by clicking Supplies in the toolbar. Device Information In the Information And Support section of the HP Utility, click Device Information to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number. Figure 5-12 Device Information screen The product configuration page shows other settings; click View Configuration Page . ENWW HP Printer Utility for Mac 183 Color Usage In the Information And Support section of the HP Utility, click Color Usage to open a screen and print a color-usage job log. Figure 5-13 Print Color Usage Job Log screen Click Print Color Usage Log to print a page that shows information about users, print jobs, and software programs that have printed to the HP Color LaserJet Enterprise CP4020-CP4520 Series product. In addition, the color-usage log lists the following details about print jobs: ● Date and time ● Total number of jobs ● Mono (monochrome, or black-and-white) sides ● Color sides ● paper sheets 184 Chapter 5 Macintosh software and utilities ENWW File Upload In the Information And Support section of the HP Utility, click File Upload to open the File Upload screen. Figure 5-14 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program. Some files can be uploaded to the product, but some cannot. Documents in the following file formats can be printed by using a command line. That is, they do not need to be opened in a software program that supports the file format (such as the Adobe Acrobat or Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the File Upload command. ● HP LaserJet printer command language (.PRN) ● Portable document format (.PDF) ● Postscript (.PS) ● Text (.TXT) On the File Upload screen, click Choose… to open a navigation screen. Locate the file you want to upload and click Open. On the File Upload screen, click Display response from the device to see whether the upload was successful. If the file loads successfully, no message appears. On the navigation screen, select the file and click Open. The file name appears in the File Upload screen of the HP Printer Utility. Click Upload. Remote firmware update by using the HP Printer Utility Make sure that you have the tools and files that are necessary for the update. You will need the HP Printer Utility and the CP4025FW.RFU file or the CP4525FW.RFU file, which is the firmware file for ENWW HP Printer Utility for Mac 185 the product. The HP Printer Utility is a software program that is available only for Mac OS X v10.2 and later. The HP Printer Utility can be found on the HP Color LaserJet Enterprise CP4020-CP4520 Series printing-system software CD-ROM that came with the product. If you do not have the CD-ROM, you can obtain the HP Printer Utility by downloading the latest product installer from www.hp.com/go/ cljcp4025_software or www.hp.com/go/cljcp4525_software. The firmware file can be downloaded from the following Web site: www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware After you have the firmware file and the HP Printer Utility, you are ready to begin the update process. Complete the following steps: 1. Open the HP Printer Utility. 2. In the Information And Support section of the HP Utility, select File Upload, click Choose, browse to firmware upgrade file, and then click Open. 3. On the File Upload screen, click Upload. NOTE: You might receive an error message on the screen indicating that the product is offline. Verify that the product is turned on. If it is, ignore the message. The Updating screen appears and the update proceeds as expected. 4. The update process can take several minutes. Let the process finish without further interaction with the product or the computer. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 5. Print a configuration page and verify that the firmware revision number matches the revision of the current update. 186 Chapter 5 Macintosh software and utilities ENWW Upload Fonts In the Information And Support section of the HP Utility, click Upload Fonts to gain access to fonts that you can upload to the HP Color LaserJet Enterprise CP4020-CP4520 Series product. Figure 5-15 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following options: ENWW ● Memory. Fonts that are available in the printer memory are listed. ● Disk. Select this option to show any fonts that are installed on the printer hard disk or flash disk. By default, no fonts are stored on either of these disks. To upload fonts, select the font name, and then click Add. HP Printer Utility for Mac 187 Duplex mode For the HP Color LaserJet CP4525dn and HP Color LaserJet CP4525xh product models, the Printer Settings section includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen. Figure 5-16 Duplex Mode screen Use the Enable Duplex Mode command to print internal diagnostic and test pages on both sides of the page. 1. Select the Enable Duplex Mode check box. This box is clear by default. 2. Click Apply Now to enable printing on both sides of the page. 188 Chapter 5 Macintosh software and utilities ENWW Trays Configuration The Trays Configuration screen is shown in the following figure. Figure 5-17 Trays Configuration screen ENWW 1. In the Printer Settings section of the HP Utility, select Trays Configuration to change paper size and type for each of the trays installed on your product. 2. To change the paper type, select a tray and then select a different paper type in the Default Media Type drop-down menu. 3. To change the paper size, select a tray and then select a different paper size in the Default Media Size drop-down menu. 4. Click Apply Now to save the settings. HP Printer Utility for Mac 189 Stored Jobs In the Printer Settings section of the HP Utility, select Stored Job to change the Enable Job Storing setting. This setting is selected by default. Click to clear the check box to disable the job-storing feature. Figure 5-18 Enable Job Storing screen You can type a PIN for your job in the Enter Secure Job PIN field. Select the number of copies in the Copies to Print field. Select a stored job and click Print to print the job. Select a stored job and click Delete to delete the job. 190 Chapter 5 Macintosh software and utilities ENWW E-mail Alerts In the Printer Settings section of the HP Utility, select E-mail Alerts to configure the HP Color LaserJet Enterprise CP4020-CP4520 Series product to send e-mail notifications to users. If a user name and password have been set, you might need to obtain them from the IT administrator. For more information, see the HP EWS online help. Figure 5-19 E-mail Alerts screen Click Open E-mail Alerts Settings to open the HP EWS. The HP EWS opens to the Setup screen on the Alerts tab, where you can set notifications. ENWW HP Printer Utility for Mac 191 Network Settings In the Printer Settings section of the HP Utility, select Network Settings to open the IP Settings screen. Figure 5-20 IPv4 Settings screen The Network Settings screen provides access to IPv4, IPv6, Bonjour Settings, and Other Settings. ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click Apply Now. To view and change other network settings, click Other Settings. If a user name and password have been set, you might need to obtain them from your IT administrator. For more information, see the HP EWS online help. The HP EWS opens to the Network Settings screen. 192 Chapter 5 Macintosh software and utilities ENWW To view and change the Bonjour network settings, click Bonjour Settings. Bonjour is enabled by default. To disable Bonjour, click to clear the Enable Bonjour check box and then click Apply Now. Figure 5-21 Bonjour Settings screen Select Bonjour Settings to open the Bonjour Settings screen. Bonjour is enabled by default. The following options are available in the The highest priority service drop-down menu: ● Port 9100 (default) ● IPP ● LPD-RAW ● LPD-TEXT ● LPD-AUTO ● LPD-BINPS After you select a new setting, click Apply Now to save it. ENWW HP Printer Utility for Mac 193 Supplies Management In the Printer Settings section of the HP Utility, click Supplies Management to open the Supplies Management screen. Figure 5-22 Replace Supplies screen The Supplies Management screen allows you to define how the product responds when the supply states are At Very Low for cartridges, image transfer/fuser kits, and the toner collection unit. The Supplies Management screen also allows you to define when that very low message state or alert is given by setting the User Defined Low Threshold (the percentage of estimated supply life left, at which you want the product to alert you that the supply is low). In the Cartridge Behavior at Very Low area, select one of the following actions for the product to take when the black cartridge, color cartridges, image transfer, image fuser, or toner collection kits, are At Very Low. ● Stop ● Prompt to Continue (default) ● Continue ● Print in Black (color cartridge only) In the User Defined Low Threshold area, select a percentage life remaining next to the cartridge or image transfer/fuser kit to define the low threshold alert level for that cartridge or image transfer/fuser kit. Click Apply Now to save the new settings. 194 Chapter 5 Macintosh software and utilities ENWW Protect Direct Ports In the Printer Settings section of the HP Utility, select Protect Direct Ports to disable printing over USB and parallel ports. JetDirect, embedded network connectivity, and third-party add-on cards, such as FireWire, will not be affected by this setting. Figure 5-23 Protect Direct Ports screen Click Disable Direct Ports. ENWW HP Printer Utility for Mac 195 Additional Settings In the Printer Settings section of the HP Utility, select Additional Settings to gain access to the HP EWS. Figure 5-24 Additional Settings screen To open the HP EWS, click Open Embedded Web Server. For information about HP EWS settings, consult the HP EWS online help. 196 Chapter 5 Macintosh software and utilities ENWW 6 Engineering Details Introduction This chapter presents engineering detail for the following topics: ENWW ● Remote firmware update ● Printing print-ready documents ● Special paper guidelines ● Media attributes and commands ● Installation notes Introduction 197 Remote firmware update The HP Color LaserJet Enterprise CP4020-CP4520 Series product features remote firmware update (RFU) capability. The method for downloading remote firmware updates from the Web site is similar to that used to download the latest printing-system software and print drivers. NOTE: Firmware for the embedded Jetdirect print server will update when the printer firmware is updated. The process for remotely upgrading firmware involves three steps: 1. Determine the current level of firmware that is installed on the product. 2. Go to the HP Web site and download the latest firmware to the computer. 3. Download the new firmware to the product. Determining the current level of firmware To determine the current level of firmware, view the configuration page. On the printed Configuration Page, look in the section marked "Device (or Printer) Information" for the firmware date code and version. It will look similar to this: 20090322 48.001.0 To print a configuration page, follow these instructions. to open the menus. 1. Press the menu button 2. Press the up arrow or the down arrow to scroll to INFORMATION, and then press OK. 3. Press the up arrow or the down arrow to scroll to PRINT CONFIGURATION. 4. Press OK to print the configuration page. Downloading the new firmware from the HP Web site The remote firmware update (.RFU) file and an associated readme file are packaged together as a selfextracting .EXE file. For detailed instructions about how to download the .EXE file, go to the following URL: www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware The .EXE file consists of a readme file and the .RFU file. NOTE: For UNIX systems, the remote firmware update file is a .TAR file. For Macintosh systems, the remote firmware update file is an .SIT, .DMG, or .ZIP file. Downloading the new firmware to the product For support information about downloading new firmware from the Web, go to: www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4525 The product can receive a firmware update when the product is in a READY state. The product waits for all of the I/O channels to become idle before performing the update. 198 Chapter 6 Engineering Details ENWW NOTE: If the firmware update involves a change in the format of nonvolatile random-access memory (NVRAM), any menu settings that are changed from the default settings will return to default settings. The settings must be changed again if you want them to be different from the defaults. Examples of settings that are affected in this way are tray types, default symbol sets, and Web-access alerts. The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the product to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update and the I/O method (parallel or network). The reinitialization time depends on the specific hardware configuration of the product, such as the number of EIO devices installed, the presence of external paper-handling devices, and the amount of memory that is installed. Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is processed. Use one of the methods described in this manual to update the product firmware. Printer messages during the firmware update The following table lists the causes and results of possible interruptions to the firmware update. Table 6-1 Troubleshooting a firmware update Cause Result The job was cancelled from the control panel. No update has occurred. A break in the I/O stream occurred during send (for example, the parallel cable was removed). No update has occurred. A power cycle occurred during the RECEIVING UPGRADE process. No update has occurred. A power cycle occurred during the PERFORMING UPGRADE process. No update has occurred. Resend the update through a parallel port or USB connection. A power cycle occurred during the INITIALIZING process. The update has been completed. Print jobs that are sent to the product while an update is in process do not interrupt the update. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in a Windows OS, the .RFU file must be resent. For more information, see Table 6-3 Update messages on page 200. If a remote firmware update fails in a Macintosh OS, contact support from an HP Customer Care Center. The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 6-2 Troubleshooting a firmware update failure ENWW Reason for firmware update failure Corrective action The .RFU file is corrupted. The product recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the product. Download the file from www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware. The wrong product is contained in the .RFU file. The product recognizes the product mismatch and rejects the update. Download the correct file and send it to the product. Download the file from www.hp.com/go/ cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware. Remote firmware update 199 Table 6-2 Troubleshooting a firmware update failure (continued) Reason for firmware update failure Corrective action The upgrade was interrupted. See Table 6-3 Update messages on page 200. A flash hardware failure occurred. Although it is extremely unlikely, the product might have a hardware failure. Call technical support to address the problem (see the flyer that came with the product for a local telephone support list). Three messages appear during a normal update process; a fourth (RESEND UPGRADE) appears only if the update process does not succeed. Table 6-3 Update messages Printer message Explanation RECEIVING UPGRADE This message appears from the time the product recognizes the beginning of an .RFU update until the time the product has verified the validity and integrity of the .RFU update. NOTE: If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE appears on the control-panel display), the firmware file must be sent again. No message appears on the product control panel to indicate that the update was interrupted. PERFORMING UPGRADE This message appears while the product is actually reprogramming the firmware. NOTE: If power is lost during the flash DIMM update (while PERFORMING UPGRADE appears on the control-panel display), the update is interrupted and the message RESEND UPGRADE appears on the control-panel display. INITIALIZING This message appears from the time the product has finished reprogramming the DIMM until the product reinitializes. RESEND UPGRADE This message appears (in English only) if the firmware update fails because the RFU process is interrupted. It can also occur if firmware for accessories (such as the duplex unit or an output device fails to update. Perform another update by any means that is supported by the product, regardless of the connection (network, parallel, or USB). RFU LOAD ERROR This message appears (in English only) if the firmware update fails because the print-engine firmware is corrupted. SEND RFU UPGRADE ON PORT where X = Network or USB DOWNLOAD FILE NOW NOTE: When this message appears, the firmware upgrade must be sent twice to upgrade all firmware components, even though the product returns to ready after the first upgrade. The wrong firmware file was sent to the product. Send the correct firmware file. SEND RFU UPGRADE MISMATCH BETWEEN PRODUCT AND FILE NOTE: To verify that the firmware update succeeded, print a new configuration page from the control panel and verify that the firmware date code on the configuration page has changed. NOTE: If the product exhibits unexpected behavior after correcting a firmware update, turn the power off, and then back on. 200 Chapter 6 Engineering Details ENWW Downloading custom color profiles Obtain custom color profiles just as you would any other remote-firmware update, using the procedures described in these sections. Custom color-profile .RFU files are named as follows: clj####_ _ .RFU where: ● #### is the product-model number of the color table ● is a one-word description of what the table does ● is a two-part version number consisting of a major and a minor value For example, some custom color-profile .RFU files that could be available include: ● A simulation of the color settings for the HP Color LaserJet 4650 product: *clj4650_*.RFU ● A remote-firmware-update file that resets your product to its original state: *reset_*.RFU While every care is taken to ensure a close match with the colors available on the product, several factors can affect the outcome of the match: ● Differences between products within and between a given model line ● paper type ● The age and state of the custom-profile product and the product to which the profile is to be downloaded ● The use or non-use of genuine HP supplies ● Environmental conditions Remote firmware update by using FTP through a browser Complete the following steps to update the product firmware by using file transfer protocol (FTP) through a browser. NOTE: This method is not recommended with Windows Vista or if Internet Explorer 7 is installed on your computer, due to frequent timeouts. A stand-alone FTP client program is recommended for Windows Vista. NOTE: The following instructions can be used in Windows operating systems only. ENWW 1. Make note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198 2. Open a browser window. Remote firmware update 201 3. In the address line of the browser, type ftp:// , where is the TCP/ IP address of your product. For example, if the TCP/IP address is 192.168.0.90, type FTP:// 192.168.0.90 4. Locate the downloaded .RFU file for the product. 5. Drag and drop the .RFU file onto the PORT4 icon or onto any open space in the browser window. NOTE: If the PORT4 icon does not appear as a folder name, you might have to enable folder viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following procedure to enable the folder view. 6. a. Select Tools, select Internet Options, and then select the Advanced tab. b. Select the Enable folder view for FTP sites. c. Click OK to save the setting. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 7. Print a configuration page and verify that the firmware revision number matches the revision of the current update. Remote firmware update by using FTP on a direct network connection (Windows) If the HP Color LaserJet CP4525 uses a direct network connection, use file transfer protocol (FTP) to update the firmware. Complete the following steps. 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198 NOTE: Before connecting to the product, make sure that the product is not in Powersave mode. Also make sure that any error messages are cleared from the control-panel display. 2. Open a command window on the computer. 3. Type ftp . For example, if the TCP/IP address is 192.168.0.90, type ftp 192.168.0.90. 4. Press Enter on the keyboard. 5. When prompted for the user name, press Enter. 6. When prompted for the password, press Enter. 7. Type bin at the command prompt. 8. Press Enter. The message 200 Type set to I, Using binary mode to transfer files appears in the command window. 202 Chapter 6 Engineering Details ENWW 9. Type put , where is the name of the .RFU file that was downloaded from the Web, including the path. For example, type put C:\LJ\CP4520FW.RFU, and then press Enter. NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type the following path: put "c:\My Documents\LJ\CP4520fw.rfu" The following series of messages appears in the command window: 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 226 Transfer complete After these messages appear, a message containing transfer-speed information appears. 10. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 11. Print a configuration page and verify that the firmware revision number matches the revision of the current update. 12. At the command prompt, type bye to exit the FTP command. 13. At the command prompt, type exit to return to the Windows interface. Remote firmware update through a local Windows port If the product is connected through a local port (parallel), then you can send the .RFU file directly to the product by using a COPY command from a command prompt or an MS-DOS window. At the command prompt, perform the following steps for your operating system. ENWW Remote firmware update 203 Windows 2000, Windows XP, Windows Server 2003, or Windows Server 2008 The .RFU file can be sent directly to the product by typing a copy command at a command prompt or in an MS-DOS window. 1. At a command prompt, type copy /b , where is the name of the .RFU file (including the path) and is the name of the appropriate printer port (such as LPT1). For example, type the following: C:\>copy /b c:\CP4520fw.rfu lpt1 NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu" lpt1 2. Press Enter on the keyboard. 3. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 4. Print a configuration page and verify that the firmware revision number matches the revision of the current update. 5. At the command prompt, type exit to close the command window. Remote firmware update through a USB port Before you can send a firmware upgrade through the USB port, you need to know the name of the computer the printer is connected to, and you need to enable printer sharing. The following steps for finding your computer name and sharing a printer are specifically for Windows® XP. Finding your computer name and sharing a printer using other versions of Windows operating systems are similar, with slightly different operations. Find the name of your computer. 1. Click the Start, Programs, Accessories, System Tools, and then choose System Information. 2. Locate your computer’s name in the right window-pane next to System Name. 3. Write down your computer name to use later. Share the connected printer. 1. Click the Start, Settings, then select Printers and Faxes. 2. Right-click the printer to receive the upgrade, and select Sharing… 3. Choose the radio button labeled Share this printer. 204 Chapter 6 Engineering Details ENWW 4. Enter a name for the share. Make it short and easy to remember. For example: “HP LaserJet mfp”. Write down this sharename to use later. 5. Click Apply. Follow these instructions to perform a remote firmware update for products connected over a USB connection: 1. From a command prompt or in an MS-DOS window, type copy /b \ \ \ , where is the name of the .RFU file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example, type the following: copy /b CP4520fw.rfu\\your_computer\clj4520 NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu" \ \your_computer\clj4520 2. Press Enter on the keyboard. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. The message 1 file(s) copied appears on the computer screen. 3. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 4. Print a configuration page and verify that the firmware revision number matches the revision of the current update. Remote firmware update through a Windows network If the product is shared on a Windows network, follow these instructions: 1. From a command prompt or in an MS-DOS window, type copy /b \ \ \ , where is the name of the .RFU file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example, type the following: C:\>copy /b c:\CP4520fw.rfu \\your_server\your_computer NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520fw.rfu" \ \your_server\your_computer ENWW 2. Press Enter on the keyboard. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. The message 1 file(s) copied appears on the computer screen. 3. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The Remote firmware update 205 messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 4. Print a configuration page and verify that the firmware revision number matches the revision of the current update. Remote firmware update by using the LPR command NOTE: This remote firmware update method is for use in Windows 2000, Windows XP, Windows Server 2003, and Windows Server 2008. Complete the following steps to update the firmware by using the LPR command. 1. From a command window, type the following: lpr -P -S -o l OR lpr -S -Pbinps where IPADDRESS can be either the TCP/IP address or the hostname of the product, and where FILENAME is the filename of the .RFU file. NOTE: The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This parameter sets the transport protocol to binary mode. 2. Press Enter on the keyboard. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. 3. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 4. Print a configuration page and verify that the firmware revision number matches the revision of the current update. 5. Type exit at the command prompt to close the command window. HP Easy Firmware Upgrade utility Use the HP Easy Firmware Upgrade utility to send a firmware file to the HP Color LaserJet Enterprise CP4020-CP4520 Series. When a firmware file is downloaded from the HP Web site, the .ZIP file contains two files, the HP Easy Firmware Upgrade utility self-extracting firmware executable and the readme file that is applicable for the product and firmware revision you are downloading. 206 Chapter 6 Engineering Details ENWW The HP Easy Firmware Upgrade utility uses the current print path, USB, or network connection to communicate with the device, and does not require the use of the Windows spooler. This utility is only available for Windows operating systems. Follow these instructions to complete the firmware update. NOTE: In some circumstances, the update might require ten minutes or more to complete. Do not power cycle the product or the computer during this process or the product may become unstable and or unusable. 1. Download the HP Easy Firmware Upgrade utility from the following Web site. www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmware 2. Double-click and extract the downloaded file to your desktop. 3. Print a configuration page from the device. Under the Device Information heading, note the datecode and version number. These should change after you have successfully completed the firmware update. To print a configuration page, see Determining the current level of firmware on page 198. 4. Verify that the printer is at a Ready state. 5. On your computer, locate the HP Easy Firmware Upgrade utility file. 6. Double-click the HP Easy Firmware Upgrade utility file. The following dialog box appears. Figure 6-1 HP Easy Firmware Upgrade utility screen 1 ENWW Remote firmware update 207 7. Click the down arrow next to the Select Printer to Update: drop-down list and select the device you want to update. NOTE: If the device you want to upgrade is not in the list, you must install a printer-driver for the device and be able print to the device with the printer-driver before continuing. Figure 6-2 HP Easy Firmware Upgrade utility screen 2 8. Click the Send Firmware button to begin the update process. CAUTION: Interrupting the firmware upgrade process by turning the printer off and then turning it on again or by attempting to send a print job to the printer might cause the printer to go into an unrecoverable state. 9. The progress bar gradually moves to the right during the firmware upgrade process. NOTE: The progress bar does not necessarily reflect the actual time needed for the firmware upgrade to complete. Figure 6-3 HP Easy Firmware Upgrade utility progress screen 208 Chapter 6 Engineering Details ENWW 10. The upgrade process is complete when an icon appears in the lower-right corner of the dialog box. A smiling icon appears when the utility completes successfully. A frowning icon appears when the utility completes unsuccessfully. If the frowning icon appears, check to make sure the printer is on and at a Ready state. Verify that you can send print jobs to the printer, and then try again to perform the firmware update. Figure 6-4 HP Easy Firmware Upgrade utility complete screen 11. Click Exit to close the dialog box. 12. The product automatically turns itself off and then on again. 13. When the device is at a Ready state, print a Configuration page to verify that the version has changed. Remote firmware update through HP Web Jetadmin Remote firwmare update using HP Web Jetadmin V7.8 or 8.x This procedure requires that you install HP Web Jetadmin V7.8 or 8.x on the computer. Complete the following steps to update a single product through HP Web Jetadmin after downloading the .RFU file from the HP Web site. ENWW 1. Start HP Web Jetadmin. 2. Type the TCP/IP address or IP host name of the product in the Quick Device Find field, and then click Go. The product Status window opens. 3. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder. 4. Expand the Device Lists folder and select All Devices. Locate the product that you want to update in the list of products, and click to select it. 5. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the choose action list. 6. If the name of the .RFU file is not listed in the All Available Images dialog box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you downloaded from the Web at the start of this procedure. If the filename is listed, select it. Remote firmware update 209 7. Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. 8. Refresh the browser. 9. Select the .RFU file from the Printer Firmware Update drop-down menu. 10. Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the product. 11. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. HP Web Jetadmin V7.8 or 8.x can also be used to perform multiple or unattended installations. Complete the following steps for multiple or unattended installations. 1. Start HP Web Jetadmin. 2. Create a device group. A simple way to do this is to follow these steps: a. Click Device Management, and then click All Devices. -orb. Shift-click to select products that you want to be included in the group, and then click OK. -orc. When prompted, type a name for the new device group, and then click OK. 3. To modify several products in a group, click the group name, and then click Open. 4. The drop-down menu for Device Group Tools appears on the right side of the window. Scroll if necessary to view it. 5. In the Device Group Tools drop-down box, select an action. Type the appropriate information. Click Return to Device Group when finished. Remote firmware update using HP Web Jetadmin 10.x NOTE: HP Web Jetadmin can be configured to get firmware details from hp.com directly. Use Tools, Options, Shared, Network, HTTP to add HTTP proxy details (if needed) and to enable “Allow download”. “Allow download” is required for HP Web Jetadmin to communicate with the Internet. Once these settings are enabled, HP Web Jetadmin may be able to get firmware listing and firmware image files directly from HP.com if this is allowed on the network where HP Web Jetadmin is running. 1. Start Web Jetadmin 10.x 2. From the Device Management section, select All Devices (or the appropriate device group). An All Devices list will appear in the center window. 3. Find your device in the list, or type the IP address of the device in the Quick Device Discovery section in the lower-left of the screen (this will highlight your device in the device list). You can sort the device list by clicking on a column name at the top. 210 Chapter 6 Engineering Details ENWW 4. If your device list is sorted my model number, you may select multiple devices with the same model number by Control-Click or Shift-Click. 5. Right-click on the device and select Upgrade firmware…. 6. An Upgrade Firmware window will appear. Select Device firmware and then click Next. 7. A list of available firmware will appear. If the correct version is listed, click Next, and the upgrade process will start. If the correct firmware version does not appear on the list, perform a manual upload. New firmware may be available on an FTP site prior to appearing on hp.com. The instructions below allow you to upload a RFU file from your local PC to WJA 10. Perform a manual firmware upload. 1. Click on Firmware/Firmware Repository in the Device Management pane. 2. A Firmware Repository window displays in the center of the screen 3. Click on Upload in the upper-right of the window. 4. Browse to the .rfu file on your computer. 5. Click Upload. 6. Once the .rfu file is uploaded, perform steps 2 through 6 in the remote firmware update procedure. NOTE: Do not turn printer off during the update process! When the update process is complete, the printer will automatically reboot. If the firmware update process fails, Web JetAdmin will provide notification with a page (screen) of information regarding the reason(s) for failure. A link will be provided to attempt the process again. Remote firmware update by using FTP on a direct network connection (Macintosh) NOTE: The Mac version of the firmware file on the Web is .DMG. It is a compressed file format for Macintosh. Once uncompressed, both a Readme and the .RFU file are visible. Make a note of the TCP/IP address on the EIO-Jetdirect page. The EIO-Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198. Remote firmware update using the HP Printer Utility (Macintosh OS X) The HP Printer Utility is a software program which is available in Mac OS X V10.3 and later. The HP Printer Utility gives you access to product features and settings in and can be found on the software CD which came with the product. If you do not have the CD, you can obtain the HP Printer Utility by downloading the latest product installer from the following Web sites: www.hp.com/go/cljcp4025_software or www.hp.com/go/ cljcp4525_software The HP Printer Utility must be installed using IP, Bonjour, Rendezvous, or a USB connection. The HP Printer Utility does not work when it is installed by using the AppleTalk protocol. ENWW Remote firmware update 211 Follow these steps to perform a remote firmware update using the HP Printer Utility. 1. Open the HP Printer Utility. The utility can be found in the Application/Utilities folder by choosing the HP Printer Selector 2. Choose your product from the list and click Select. Proceed to step 5. ● If a list of printers does not appear in the HP Printer Utility, click on the printer icon in the lower left corner. ● Choose your product from the list, Press Select and proceed to step 5. 3. If the product does not appear, click More Printers…. The Connection Type screen displays. 4. Choose the connection type (USB or TCP/IP). Select the product name or enter in an IP address. 5. On the Connection Type screen, click Add. The Select Printer screen displays. 6. Choose your product from the list and click Select. 7. Select Update Firmware on the left side of the window, click Choose, browse to firmware upgrade file, and then click Open. 8. On the Update Firmware screen, click Update. Remote firmware update for UNIX systems NOTE: The UNIX version of the firmware file on the Web is in .TAR format. TAR is a compressed file format for UNIX. Once uncompressed, both a Readme and the .RFU file are visible. For UNIX systems, any command method that delivers the .RFU file to the product is acceptable, including the following: 1. At the command prompt, type cp /home/yourmachine/FILENAME /dev/parallel>, where is the location of the .RFU file. 2. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update on page 199 appear on the control panel. NOTE: The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 3. Print a configuration page and verify that the firmware revision number matches the revision of the current update. 212 Chapter 6 Engineering Details ENWW Printing print-ready documents Several methods are available for printing documents independently of the original software program that was used to create the document. Normally, the document is printed by opening the original application and printing it to a file, or is printed by means of a distribution method such as internet downloading. The following print-ready file formats can be sent directly to the HP Color LaserJet Enterprise CP4020-CP4520 Series product without first opening the original software program: ● HP LaserJet Printer Control Language (.PRN) ● Portable Document Format (.PDF) ● Postscript (.PS) ● Text (.TXT) Use one of the following methods to send print-ready files to your product. NOTE: The examples that are used here are for printing .PDF documents. However, any print-ready file type can be substituted. Print-ready file printing by using FTP through a browser Complete the following steps to print print-ready files directly by using FTP through a browser. NOTE: The following instructions can be used on Windows or Macintosh operating systems. 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198. 2. Open a browser window. 3. In the address line of the browser, type ftp:// . For example, if the TCP/IP address of your product is 192.168.0.90, type the following: FTP:// 192.168.0.90 4. Locate the print-ready file for the product. 5. Drag and drop the print-ready file onto the PORT icon in the browser window. NOTE: If the PORT icon does not appear as a folder name, you might have to enable folder viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following procedure to enable the folder view. ENWW 1. Select Tools, then select Internet Options, and then select the Advanced tab. 2. Select the Enable folder view for FTP sites. 3. Click OK to save the setting. Printing print-ready documents 213 Print-ready file printing by using FTP on a direct network connection (Windows) If the HP Color LaserJet Enterprise CP4020-CP4520 Series uses a direct network connection, use file transfer protocol (FTP) to print a print-ready file. Complete the following steps for the operating system: 1. Take note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the Configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198. 2. Open a command window on the computer. 3. Type ftp . For example, if the TCP/IP address is 192.168.0.90, type the following: ftp 192.168.0.90 4. Press Enter on the keyboard. 5. When prompted for the user name, press Enter. 6. When prompted for the password, press Enter. 7. Type bin at the command prompt. 8. Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window. 9. Type put , where is the name of the print-ready file to be printed, including the path. For example, type the following: put C:\LJ\CP4520FW.PDF NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type put "c:\My Documents\LJ\CP4520FW.PDF" The following series of messages appears in the command window: 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 10. Press Enter on the keyboard. 11. The print-ready file prints. 12. At the command prompt, type bye to exit the FTP command. 13. At the command prompt, type exit to return to the Windows interface. Print-ready printing by using a local Windows port To print directly by using a local Windows port, follow the instructions for your operating system. 214 Chapter 6 Engineering Details ENWW Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, or Windows Vista The print-ready file can be sent directly to the product by typing a copy command at a command prompt or in an MS-DOS window. 1. At a command prompt, type copy /b , where is the name of the print-ready file (including the path) and is the name of the appropriate printer port (such as LPT1). For example, type the following: C:\>copy /b c:\CP4520FW.PDF lpt1 2. Press Enter on the keyboard. NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520FW.PDF". The message PROCESSING JOB appears on the control panel, and the job prints. 3. At the command prompt, type exit to close the command window. Print-ready file printing in a Windows network If the product is shared on a Windows network, complete the following steps. 1. From a command prompt or in an MS-DOS window, type copy /b \ \ \ , where is the name of the print-ready file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example, type the following: C:\>copy /b c:\CP4520FW.PDF \\your_server\sharename NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type C:\>copy /b "c:\My Documents\CP4520FW.PDF" \ \your_server\sharename 2. Press Enter on the keyboard. The message PROCESSING JOB appears on the control panel, and the job prints. The message 1 file(s) copied appears on the computer screen. Print-ready file printing by using the LPR command NOTE: This direct printing method is for use in Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista. ENWW Printing print-ready documents 215 Complete the following steps to print a print-ready file by using the LPR command. 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198. 2. From a command window, type the following: lpr -P -S -o l or lpr -S -Pbinps where IPADDRESS can be either the TCP/IP address or the host name of the product, and where FILENAME is the file name of the print-ready file. NOTE: The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This parameter sets the transport protocol to binary mode. 3. The file prints, but no messages appear in the command prompt window. 4. Type exit at the command prompt to close the command window. Print-ready file printing by using FTP on a direct network connection (Macintosh) If the HP Color LaserJet Enterprise CP4020-CP4520 Series uses a direct network connection, use file transfer protocol (FTP) to print a print-ready file. Complete the following steps for the operating system: 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware on page 198. 2. Open a Terminal window on your Macintosh. You can find the Terminal program on the computer in the following location: System/Applications/Utilities/Terminal Open the Finder, select Applications, and then click Utilities. Double-click to open the Terminal utility. 3. Type FTP . For example, if the TCP/IP address is 192.168.0.90, type the following: FTP 192.168.0.90 4. Press Enter on the keyboard. 5. When prompted for a user name and password, press Enter. 6. You can drag and drop the firmware file into the Terminal folder (System/Applications/Utilities/ Terminal). Alternatively, you can type put , where is the location where the printready file was downloaded from the Web. For example, type the following: put /username/desktop/CP4520FW.PDF 216 Chapter 6 Engineering Details ENWW NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type put "/user name/desktop/CP4520FW.PDF" To ensure that the entire path to the print-ready file is placed in the put command, type put and a space, and then click and drag the print-ready file onto the terminal window. The complete path to the file is automatically placed after the put command. 7. Press Enter. 8. The download process begins and the firmware is updated on the product. This can take about five minutes. Let the process finish without further interaction with the product or computer. 9. The product automatically turns off and on again to activate the update. Print-ready file printing in UNIX systems For UNIX systems, any command method that delivers the print-ready file to the product is acceptable, including the following: ● ENWW At the command prompt, type cp , where is the location of the print-ready file. Printing print-ready documents 217 Special paper guidelines For more information on Special paper guidelines; Supported paper sizes; Supported paper types; Tray and bin capacity; and Paper orientation see the User Guide at the following links: www.hp.com/go/ cljcp4525_manuals and www.hp.com/go/cljcp4025_manuals. 218 Chapter 6 Engineering Details ENWW Media attributes and commands This section includes the following information about paper attributes: ● Paper-source commands ● Paper-type commands Paper-source commands The PCL 6 Print driver attribute for paper source is ubyte # MediaSource or ubyte_array "string" MediaSource. See the following table for values of #. For example, "ubyte 4 MediaSource" is the command for Tray 2. The PCL 5 print driver escape sequence for paper source is Esc&l#H (the "l" is a lowercase "L" rather than the numeral "1"). See the following table for values of #. For example, Esc&l1H is the command for Tray 2. NOTE: The HP Color LaserJet Enterprise CP4020-CP4520 Series products support Tray 1, Tray 2, and Tray 3 only. Table 6-4 Paper-source commands 1 Input source ENWW PCL 5 PCL 6 PCL 6 PostScript Esc&l#H ubyte # MediaSource 2 ubyte_array "string" MediaSource /MediaPosition # or null/ ManualFeed true or false Automatically select NA NA NA NA Printer auto select 7 1 AUTOSELECT null false Manual feed in tray 1 2 2 MANUALFEED 3 true Tray 1 (100-sheet) 4 3 TRAY1 3 false Tray 2 (250-sheet) 1 4 TRAY2 0 false Tray 3 (500-sheet) 5 5 TRAY3 1 false Tray 4 1 8 7 TRAY4 4 false Tray 5 1 9 None TRAY5 38 false Tray 6 1 NA None TRAY6 39 false Tray 7 1 NA None TRAY7 40 false Tray 8 1 NA None TRAY8 41 false Tray 9 1 NA None TRAY9 42 false Tray # 3 20 to 39 8 to 55 TRAY# (# depends on the 5 to 37 false number of internal trays) Media attributes and commands 219 Table 6-4 Paper-source commands 1 (continued) Input source Envelope feeder 1 1 PCL 5 PCL 6 PCL 6 PostScript Esc&l#H ubyte # MediaSource 2 ubyte_array "string" MediaSource /MediaPosition # or null/ ManualFeed true or false ENVELOPETRAY 2 false 6 Trays 4 through 9 and the envelope feeder are not options for the HP Color LaserJet Enterprise CP4020-CP4520 Series products. The options are included in this table only to show what the Universal Print Driver (UPD) generally supports. 2 For the string value, you must include the quotation marks around the variable. For example, ubyte_array "TRAY2" MediaSource is the PCL 6 command for Tray 2. 3 Refers to optional trays. Paper-type commands The PCL 5 print driver escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is the number of characters in the paper type plus 1. For example, in the sequence "Esc&n6WdPlain", "Plain" has 5 letters plus 1, for a total of 6. Table 6-5 paper-type commands Esc& n# Wd Paper type Esc& 6 Wd Plain Esc& 11 Wd Preprinted Esc& 11 Wd Letterhead Esc& 13 Wd Transparency1 Esc& 11 Wd Prepunched Esc& 7 Wd Labels Esc& 5 Wd Bond Esc& 9 Wd Recycled Esc& 6 Wd Color Esc& 6 Wd Light Esc& 13 Wd Interpaperte Esc& 6 Wd Heavy Esc& 12 Wd Extra Heavy Esc& 11 Wd Cardstock2 Esc& 6 Wd Rough Esc& 7 Wd Glossy Esc& 12 Wd Tough Paper Esc& 9 Wd Envelope 1 You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the control panel. 2 The correct command for cardstock is "Esc&n11WdCard Stock", with a space between the "d" and the "S", and with an uppercase "S". 220 Chapter 6 Engineering Details ENWW Installation notes ● I. INTRODUCTION ● II. LATE-BREAKING INFORMATION ● III. INSTALLATION INSTRUCTIONS ● IV. TECHNICAL ASSISTANCE ● V. LEGAL STATEMENTS I. INTRODUCTION PURPOSE OF THIS DOCUMENT This document provides specific installation instructions and other information you should know before you install and use the printing-system software. The installation instructions are for the following operating systems: ● Windows XP ● Windows Server 2003 ● Windows Server 2008 ● Windows Vista ● Windows 7 ● Mac OS X v10.4 and later For information about Linux printer drivers, go to www.hp.com/go/linuxprinting. For more information about the device and printer-driver features, see the HP Color LaserJet Enterprise CP4020/CP4520 Series Printers User Guide and the online help included with each software component. WHO NEEDS THIS SOFTWARE? All users require this printing-system software. Network clients need the installation CD, or the name of the appropriate network directory, to install the software on their individual workstations. SYSTEM REQUIREMENTS The following are compatible system requirements for Windows and Macintosh: ENWW ● CD-ROM or DVD drive, or Internet connection ● Dedicated universal serial bus (USB 1.1 or 2.0) connectivity port, or network connection ● Windows Server 2003 and Windows Server 2008: 220 MB of available hard-disk space ● Mac OS X: 150 MB of available hard disk space Installation notes 221 OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS The CD that is included with the product has software for Windows operating systems and Apple Macintosh systems. For more information about a particular printer driver or software component, see the associated online help. Network administrator software components HP Web Jetadmin Network administrators can use HP Web Jetadmin to configure and manage HP products across a variety of operating systems. NOTE: HP Web Jetadmin is not included on the software CD. Network administrators can download the HP Web Jetadmin software at the following Web site: www.hp.com/go/webjetadmin HP Printer Utility for Mac OS X Network administrators can use the HP Utility for Macintosh OS X v10.4 and later to configure and manage HP products from the computer. The printing-system software CD-ROM includes the HP Printer Utility as part of the driver install. HP Driver Deployment Utility for Windows operating systems The printing-system software CD includes the HP Driver Deployment Utility as one of the installer options. Network administrators can use this utility to create a custom printer-driver installation package that includes organization-specific components. Select the components from the printing-system software CD. If the selected printer drivers support preconfiguration, you are prompted to preconfigure the printer-driver settings. Upon completion, the customization utility produces an executable file (*.EXE) and a *.CAB file. Use these files to install the preconfigured printer drivers on client machines. This utility supports silent, batch operations. To gain access to the customization utility, select Advanced Install Options on the first CD browser screen, select Administrator Software on the second screen, and then select Driver Deployment Utility. For more information and to download the latest version, go to www.hp.com/go/ddu. Update Now If you have modified the configuration of the product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. In the Printers and Faxes folder, right-click the printer and select Properties. On the Device Settings tab, click Automatic Configuration, and then select Update Now. This automatically captures the new configuration in the driver. End-user software components Printer drivers A printer driver is a software program that other software programs use to gain access to the product features. Typically, you install one printer driver for each product. The printing-system software CD that came with your product includes the following printer driver: ● PCL 6 222 Chapter 6 Engineering Details ENWW The most recent printer drivers and printing-system software are available at the following Web sites: ● www.hp.com/go/cljcp4025_software ● www.hp.com/go/cljcp4525_software Additional printer drivers might be available from an HP distributor or from online sources. See the “TECHNICAL ASSISTANCE” section of this document or see the user guide for more information about obtaining printer drivers and other HP software. Product documentation A basic version of the user guide is located in the following places: ● On the printing-system software CD, in the Manuals folder ● Click the User Documentation button on the CD Browser Home screen NOTE: Some documents are not available in all languages on the CD. Please check the following Web sites for more documentation and information: www.hp.com/support/cljcp4025 www.hp.com/support/cljcp4525 To see the expanded version of the user guide, go to the following Web sites and select the Manuals link. ● www.hp.com/support/cljcp4025 or www.hp.com/support/cljcp4025_manuals ● www.hp.com/support/cljcp4525 or www.hp.com/support/cljcp4525_manuals Uninstall Use the uninstall utility to select and remove any or all of the Windows HP printing-system components. See the "UNINSTALLER" section in this document for more instructions. Latest printer drivers The latest printer drivers and product software are available at the following Web site: ● www.hp.com/go/cljcp4025_software ● www.hp.com/go/cljcp4525_software II. LATE-BREAKING INFORMATION KNOWN ISSUES, ISSUES FIXED, AND WORKAROUNDS An updated listing of known issues for the printing-system software is available at the following Web site: ● www.hp.com/support/cljcp4025 ● www.hp.com/support/cljcp4525 Click the Release Notes or Readme File links on the printer-driver download page for the appropriate operating system and the printer-driver version. ENWW Installation notes 223 III. INSTALLATION INSTRUCTIONS In a Windows environment, the CD setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you select. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility installs the Spanish version of the printing software for the appropriate Windows version. WINDOWS INSTALLATION OPTIONS The following methods are available for installing printer drivers and software components. ● Install Now. This method installs the drivers and software. Recommended for most users. ● Advanced Install Options. Provides flexibility for installing your choice of drivers and software. Recommended for advanced users and system administrators. INSTALL SOFTWARE ON WINDOWS XP, WINDOWS SERVER 2003, WINDOWS SERVER 2008, WINDOWS VISTA, AND WINDOWS 7 SYSTEMS NOTE: Connecting the product to the computer using a USB cable before installing software, also called “Plug and Play,” is not recommended. See the installation guide for more information. NOTE: Administrator privileges are required to install the printing system on all Windows operating systems. Printing-system installation from the CD or Internet download for network and USB connections 1. Quit all programs. 2. Insert the CD. a. When the main menu appears, click Install Now. b. Follow the onscreen instructions. 3. If the HP printing-system installer program has not started after 30 seconds, complete steps 4 through 8. 4. On the Start menu, select Run. (From a Vista computer, click Start, All Programs, Accessories, and then Run.) 5. Browse to the root directory for the CD drive. 6. Select the SETUP.EXE file. Click Open, and then click OK. 7. When the main menu appears, click Install Now. 8. Follow the onscreen instructions. NOTE: If you download the printing-system or driver from the Internet, you might need to first run the EXE file(s). If SETUP.EXE does not run automatically, browse to its root location, double-click the file, and follow the onscreen instructions. Port selection When the installation process is complete, you might need to assign the product to a port on your network if you did not assign a port during setup. Perform one of the following procedures: 224 Chapter 6 Engineering Details ENWW Windows XP, Windows Server 2003, or Windows Server 2008 1. Click Start, select Settings, select Control Panel, and then select Printers. 2. Select the printer that you just installed. 3. On the toolbar, click File. 4. Click Properties. 5. Click the Port tab to change the port information. Windows Vista and Windows 7 1. Click Start, click Control Panel, and then in the category for Hardware and Sound, click Printers or Devices and Printers. 2. Right-click the printer that you just installed. 3. Click Printer Properties. 4. Click the Port tab to change the port information. Printer driver only (Add Printer) - Windows XP, Windows Server 2003, and Windows Server 2008 1. Close all programs. 2. Click Start, click Settings, click Control Panel, and then click Printers. 3. Click Add (a) printer. 4. Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list. 5. Click Have Disk. 6. Browse to the printer driver location using one of the following options: ● CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the software CD. ● Internet download: Browse to the folder where the Web files were downloaded and decompressed. 7. Select the appropriate INF file. 8. Click Open, and then click OK. 9. Select the appropriate printer. 10. Follow the remaining onscreen instructions to complete the printer installation. Printer driver only (Add Printer) - Windows Vista and Windows 7 ENWW 1. Close all programs. 2. Click Start, click Control Panel, and then click Hardware and Sound. 3. Under the Printers or Devices and Printers section, click Add a printer. Installation notes 225 4. Select Add Local Printer and either use an existing port or create a new port. a. For a new port, select Standard TCP/IP. b. Enter the IP Address or Host Name. 5. Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list. 6. Click Have Disk. 7. Browse to the printer driver location using one of the following options: ● CD-ROM: Browse to the \DRIVERS\[OS]\[PDL] directory for your operating system on the software CD. ● Internet download: Browse to the folder where the Web files were downloaded and decompressed. 8. Select the appropriate INF file. 9. Click Open, and then click OK. 10. Select the appropriate printer. 11. Follow the remaining onscreen instructions to complete the printer installation. UNINSTALLER Start the Uninstaller - Windows XP, Windows Server 2003, and Windows Server 2008 1. Click Start, select Settings, select Control Panel, and then select Add or Remove Programs. 2. Select the HP Color LaserJet CP4020 or CP4520 driver or software component, and then click Remove. 3. Follow the onscreen instructions to remove some or all of the printing-system components. Start the Uninstaller - Windows Vista and Windows 7 1. Windows Vista: Click Start, click Control Panel, and then click Programs and Features. Windows 7: Click Start, click Control Panel, click Programs, and then click Programs and Features. 2. Select the HP Color LaserJet CP4020 or CP4520 driver or software component, and then click Uninstall/Change. 3. Follow the onscreen instructions to remove some or all of the printing-system components. INSTALL MACINTOSH SOFTWARE FOR DIRECT CONNECTIONS (USB) 1. Make sure the product is turned on. 2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD icon on the desktop. 3. Double-click the hpclj CP4020.mpkg or the hpclj CP4520.mpkg icon in the HP LaserJet Installer folder. 226 Chapter 6 Engineering Details ENWW 4. Follow the instructions on the computer screen. 5. Connect a USB cable between the product USB port and the computer USB port. Use a standard 2-meter (6.56-foot) USB cable. NOTE: USB printer queues are created automatically when the product is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. 6. From the Apple menu, click System Preferences and then Print & Fax. 7. If the product name appears in the Printer list, setup is complete. If the product name does not appear in the printer list, continue with the next step. 8. Click Add or +, and then select Default Browser or Default. Select the product name from the Printer Browser. 9. Click Add. The Installable Options dialog box appears. Select the product options that you are using. 10. Print a test page from any software program to make sure that the software is correctly installed. INSTALL MACINTOSH SOFTWARE FOR NETWORKS 1. Connect the network cable between the HP Jetdirect print server and a network port. 2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD icon on the desktop. 3. Double-click the hpclj CP4020.mpkg or the hpclj CP4520.mpkg icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5. From the Apple menu, click System Preferences and then Print & Fax. 6. Click Add or +. 7. Select the connection type: ● ● ENWW Default Browser a. Select the product from the list. b. From the Print Using drop-down list, select the printer model if one is not already selected. IP Printing a. From the Protocol drop-down list, select Socket/HP Jetdirect. b. Enter the IP address for the product. c. From the Print Using drop-down list, select the printer model if one is not already selected. 8. Click Add. The Installable Options dialog box appears. Select the product options that you are using. 9. Print a test page from any software program to make sure that the software is correctly installed. Installation notes 227 IV. TECHNICAL ASSISTANCE CUSTOMER SUPPORT See the user guide or the in-box flyer, or call your local authorized HP dealer. WEB Online technical support is available at the following Web sites: ● www.hp.com/support/cljcp4025 ● www.hp.com/support/cljcp4525 ● www.hp.com/go/bizsupport ● www.hp.com/go/support HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION See either the user guide or the in-box flyer for additional methods of obtaining software and support information, such as printer-driver distribution centers, other online services, fax services, and other online support. V. LEGAL STATEMENTS OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) Apache License Version 2.0, January 2004 www.apache.org/licenses/ 228 Chapter 6 Engineering Details ENWW TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. 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This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file. 230 Chapter 6 Engineering Details ENWW 7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability. END OF TERMS AND CONDITIONS TRADEMARK NOTICES Microsoft®, Windows®, Windows XP®, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT Warranty See the user guide for complete warranty and support information. License See the user guide for complete information about HP software license terms. Copyright © 2009 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. ENWW Installation notes 231 The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 232 Chapter 6 Engineering Details ENWW Index A accessibility features 4 accessories, automatic configuration 27 Add Printer installation 53 Add Printer Wizard, detailed install existing port for a direct connection, using 57 print server connection 57 TCP/IP port for direction connection, creating 58 administrator documentation 9 Adobe Acrobat Reader printing PDF files without 213 viewing documentation 6 Advanced Installation choosing 23 alerts, e-mail Macintosh 191 Alternative Letterhead Mode supported products 108 Apple Mac OS see Macintosh OS 25 autoconfiguration, driver support for 27 autoconfiguration, Enterprise about 27 Windows support 28 autorun CD, Windows 23 B Back button, Windows installation dialog boxes 86 bidirectional communication about 27 Enterprise AutoConfiguration 27 ENWW bins, output capacity 3 locating 17 blank or preprinted pages options xiv booklet printing Booklet Layout settings 138 C Cancel button, Windows installation dialog boxes 86 capacity output bins 3 cardstock, paper type commands 220 CD directory structure, Macintosh 12 directory structure, Windows 12 documentation 6, 24 installer, Windows printingsystem software 22 languages 6 Macintosh printing-system software installation 170 CD-ROM installing Windows printingsystem software 56 chapter separator pages 124 CHM files viewing 6 Color Color Options settings 150 Color Themes settings 153 Custom Profile setting 153 Default (sRGB) setting 153 features, print drivers 149 Neutral Gray settings 152 None 153 Photo (Adobe RGB 1998) setting 153 Photo (sRGB) setting 153 Vivid setting 153 color change default settings, manually 150 Edge Control settings 152 enable access 11 fine-tune default settings 150 Halftone setting 152 PANTONE color profiles 35 printing settings, controlling 34 restricting printing 34 track usage 11 color printing access and usage 11 ICC profiles 35 Pantone color profiles 35 Color Usage log, Macintosh 184 command-line printing, Windows 213 common installer, features 24 components, software Macintosh 169 configuration, driver 11 configurations, models 5 connectivity bidirectional communication support 27 features 4 constraint messages print drivers 103 continuous export 32 control panel locating 17 copies Quick Copy setting 145 Index 233 covers settings 122 covers, locating 17 custom paper types adding 122 D DDU see HP Driver Deployment Utility 31 default printer, setting 96 device connection installation xiii Device Status screen EWS 157 diagnostics troubleshoot 156 dialog boxes, printing-system software installation Mac OS X 170 direct printing FTP, Mac 216 FTP, Windows 214 local port, Windows 214 LPR 215 networks, Windows 215 UNIX 217 direct-connect installation 56 directory structure, software CD Macintosh 12 Windows 12 disabling driver features 31 disk space requirements Macintosh 168 documentation administrator 9 availability by operating system xi color printing access and usage 11 file formats 6 HP driver configuration 11 HP Jetdirect 10 HP Jetdirect Administrator's Guide 10 install notes 8 languages xi user guide 7 viewing 6, 24 234 Index download firmware 198 drivers accessory configuration 27 Add Printer installation 53 Automatic Configuration setting 142 changing settings (Mac) 168 changing settings (Windows) 100 continuous export feature 32 diagnostics 33 Enterprise AutoConfiguration 27 HP Driver Configuration User Guide 11 HP Driver Preconfiguration support xi included 25 languages xi license agreement, installation 71 Linux OS 55 lockable features 31 network configuration 11 Point and Print installation 62 UNIX OS 55 Update Now, bidirectional communication 142 drivers, install license agreement 80 duplexing supported products 113 Tray 3 163 E e-mail alerts Macintosh 191 Easy Printer Care about 35 embedded Web server 34 Enterprise AutoConfiguration about 27 Novell NetWare operating systems supported xi Windows operating systems supported 28 envelopes, paper type commands 220 escape sequences paper source 219 paper type 220 Ethernet cards 4 exporting driver parameters 32 F features 3, 5 File Upload, Macintosh 185 firmware determine current level 198 download 198 FTP updates, Windows 202 HP Web Jetadmin updates 209 LPR command updates 206 Macintosh updates 185 messages during update 199 remote update, Macintosh 185 troubleshoot updates 199 UNIX updates 212 update remotely 198 upload, HP Printer Utility 185 verifying installation 200 Windows network updates 205 Windows, local port update 203 fonts included 3 install/remove external fonts 159 Macintosh 169 Send True Type as Bitmap, print drivers 107 supported by Windows 37 True Type, print drivers 106 Upload Fonts, HP Printer Utility 187 upload, Configuration Settings menu 187 Windows 39 FTP direct printing, Mac 216 direct printing, Windows 214 Windows firmware updates 202 ENWW G guides. See documentation H heavy paper, paper type commands 220 help Macintosh 169 print drivers 103 Help button, Windows installation dialog boxes 86 HP (Printer) Utility, Macintosh access 181 HP Driver Configuration 11 HP Driver Deployment Utility common problems 50 HP Driver Deployment Utility (DDU) 31 HP Driver Diagnostic Printer Check Tool 33 HP Driver Installation Utility (HPDIU) device connection options xiv for advanced installations 78 HP Driver Preconfiguration HP Driver Configuration Editor 30 HP Web Jetadmin Driver Configuration Plugin 31 OS and drivers supported xi support guide 31 HP Easy Printer Care see Easy Printer Care 35 HP Embedded Web Server HP Printer Utility, accessing from 196 Macintosh support 169 HP Jetdirect documentation 10 HP Jetdirect print server models including 5 HP PCL 5 Universal Print Driver HP Driver Preconfiguration support xi included 25 HP PCL 6 Print Driver features 99 HP Driver Preconfiguration support xi included 25 ENWW settings 99 supported operating systems 25 HP Printer Utility for Macintosh firmware update 185 HP Printer Utility, Macintosh about 181 Color Usage log 184 Device Information 183 E-mail Alerts 191 Embedded Web Server access 196 File Upload 185 Network Settings 192 Supplies Management 194 trays configuration 189 Upload Fonts 187 HP PS Universal Print Driver HP Driver Preconfiguration support xi included 25 HP PS Universal Print Driver and PCL Universal Print Driver supported operating systems 25 HP Utility, Macintosh Supplies Status 182 HP Web Jetadmin downloading 24 firmware updates 209 HTM files viewing 6 I ICC profiles. See International Color Consortium profiles ICM. See Image Color Management Image Color Management color graphics printing 106 enabling 106 Incompatible Print Settings messages. See constraint messages install notes 8 installation Add Printer 53 additional options 96 advanced 78 component languages xi device connection xiii dialog boxes, Mac OS X 170 HP Driver Installation Utility 78 Macintosh printing-system software 170 Point and Print 62 system requirements for Macintosh 168 troubleshooting Macintosh 178 Windows printing-system software 56 installers common, features 24 Windows 22 interface ports included 4 locating 18, 19 International Color Consortium profiles viewing 35 J Jetadmin. See HP Web Jetadmin Jetdirect Administrator's Guide 10 Jetdirect print server models including 5 Job storage Macintosh 190 job storage mode personal job 145 proof and hold 144 L LAN-connector 4 languages CD 6 driver xi installer component xi languages, printer 3 Linux OS driver availability 55 local port command line printing, Windows 214 localized CD 6 lockable features, drivers 31 Index 235 LPR commands firmware updates 206 printing PDF files 215 M Mac driver settings 168 removing software 180 Macintosh hardware requirements 168 software components 169 supported operating systems 168 Macintosh OS Color Usage log 184 Device Information 183 dialog boxes, Mac OS X printingsystem software installation 170 direct printing 213 directory structure, software CD 12 e-mail alerts 191 File Upload command 185 firmware upgrades 185 fonts supported 169 HP EWS 169 HP Printer Utility 181 install notes 169 network settings 192 network setup 170 online help 169 PDEs 169 printing-system software installation 170 stored jobs 190 Supplies Management 194 supplies status 182 trays configuration 189 troubleshooting setup 178 Upload Fonts 187 manuals. See documentation memory included 5 Macintosh requirements 168 messages, constraint print drivers 103 model scripts, UNIX 55 models, features 5 mopy 164 236 Index multiple-original print. See mopy N networks color printing, restricting 34 connectivity features 4 direct printing 215 firmware updates 205 HP Driver Configuration 11 HP Jetdirect Administrator's Guide 10 Macintosh settings 192 Macintosh setup 170 Point and Print installation 62 print servers included 5 Web Jetadmin, downloading 36 Windows printing-system software installation 70 Novell Netware operating systems Enterprise AutoConfiguration support xi O on/off button, locating 17 operating systems Enterprise AutoConfiguration support 28 supported 54 ordering supplies 24 OS. See operating systems output bin capacity 3 locating 17 P package creation suppress user error messages 47 pages blank or preprinted 123 Pantone color profile 35 paper adding custom types 122 Alternative Letterhead Mode 108 custom sizes 119 duplex binding settings, print drivers 137 orientation 140 settings, print drivers 117 source commands 219 source setting 120 type commands 220 type setting 120 types and sizes supported 219 parallel port direct-connect installation 56 PCL files, command-line printing 213 PDEs (Printer Dialog Extensions) 169 PDF files command-line printing 213 LPR commands, printing 215 Macintosh, File Upload command 185 viewing 6 personal job option job storage 145 PIN Personal Job setting 145 PIN to print setting 146 Point and Print installation, Windows printing-system software 62 ports included 4 locating 19 power connection locating 18 power switch, locating 17 PPDs, Macintosh troubleshooting 179 print driver supported operating systems 25 print drivers About tab contents 166 access 100 Advanced Printing Features settings, print drivers 107 Advanced tab content 105 Allow Manual Duplexing setting, Device Settings tab 163 Alternative Letterhead Mode, Advanced tab 108 Automatic Configuration setting, Device Settings tab 142 ENWW Automatic settings, Color tab 150 Booklet Layout settings, Finishing tab 138 collation settings 164 Color Options settings, Color tab 150 Color tab contents 149 Color Themes settings, Color tab 153 continuous export 32 Copy Count settings, Advanced tab 106 device services, Services tab 157 Device Settings tab content 158 Document Options setting, Advanced tab 106 Document Options settings, Finishing tab 134 document preview image 125, 129, 140, 154 duplex unit, Device Settings tab 163 Effects tab content 127 Factory Defaults setting, Printing Shortcuts tab 110 Finishing tab contents 134 Flip Pages Up setting, Finishing tab 137 Font Substitution Table settings, Device Settings tab 159 Form to Tray Assignment setting, Device Settings tab 158 General Everyday Printing setting, Printing Shortcuts tab 110 General settings, Color tab 152 Graphic setting, Advanced tab 106 Halftone setting, Color tab 152 Help system 103 ICM options, Advanced tab 106 incompatible print settings messages 103 ENWW installable options, Device Settings tab 137 Internet Services options, Services tab 156 job name settings, Job Storage tab 147 job notification options, Job Storage tab 146 Job Separator setting, Device Settings tab 163 Job Storage Mode settings, Job Storage tab 144 job storage settings, Job Storage tab 147 Job Storage tab contents 142 Layout Options setting, Advanced tab 108 Macintosh 169 Manual settings, Color tab 150 mopier mode, Device Settings tab 164 Neutral Grays settings, Color tab 152 Orientation settings, Finishing tab 140 Page Order settings, Finishing tab 139 Pages per Sheet setting, Finishing tab 138, 139 Paper Options settings, Paper/ Quality tab 117 paper source commands 219 Paper source setting, Paper/ Quality tab 120 paper supported 219 paper type commands 220 Paper type setting, Paper/ Quality tab 120 Paper/Output settings, Advanced tab 105 Paper/Quality tab contents 116 Personal Job setting, Job Storage tab 145 PIN to print setting, Job Storage tab 146 Print All Text as Black setting, Advanced tab 107 Print on Both Sides settings, Finishing tab 135 Print Optimizations setting, Advanced tab 107 Print Quality settings, Paper/ Quality tab 126 Printer Features setting, Advanced tab 107 printer hard disk, Device Settings tab 163 Printing Preferences tab, driver access 101 Printing Shortcuts tab contents 109 Proof and Hold setting, Job Storage tab 144 Properties tab, driver access 102 Quick Copy setting, Job Storage tab 145 Raster Compression feature, Advanced tab 107 Resizing Options settings, Effects tab 127 Send True Type as Bitmap setting, Advanced tab 107 Services tab content 156 status message, Job Storage tab 144 Stored Job setting, Job Storage tab 145 tray 3, Device Settings tab 163 tray 4, Device Settings tab 163 tray 5, Device Settings tab 163 True Type font settings, Advanced tab 106 Two-sided (Duplex) Printing setting, Printing Shortcuts tab 114 user name settings, Job Storage tab 146 version numbers 25 Watermarks settings, Effects tab 129 What's this? Help 103 print job delete stored job 148 Index 237 hard disk, job storage 163 job name settings 147 job separator 163 job storage 163 Personal Job setting 145 Proof and Hold setting 144 Quick Copy setting 145 release stored job 148 Stored Job setting 145 user name 146 print on both sides automatically 135 manually 136 supported products 113 Tray 3 163 print pages on different paper settings xiv print-ready files command-line printing 213 printing by FTP 213 printing by local WIndows port 214 printing by Windows network 215 printing in UNIX systems 217 printing with LPR command 215 Printer Dialog Extensions (PDEs) 169 printer drivers (Mac) changing settings 168 printer drivers (Windows) changing settings 100 printer languages 3 printer, setting default 96 printing direct in a Windows network 215 direct in UNIX 217 direct using FTP 213 direct using local Windows port 214 direct using LPR command 215 user guide 8 Printing Shortcuts tab paper size options 112 paper type options 111 printing-system software availability 12 238 Index installation 71 installation options 23 installation, Macintosh 170 license agreement, installation 71 requirements 54 software CD, Windows 22 printing-system software, install license agreement 80 proof and hold 144 PS emulation fonts 39 PS files, command-line printing 213 R Recommended Installation choosing 23 regional versions, CD 6 remote firmware updates about 198 determine current firmware level 198 downloading 198 FTP, Windows 202 HP Web Jetadmin 209 LPR commands 206 Macintosh 185 messages 199 troubleshoot 199 UNIX 212 verifying installation 200 Windows network 205 Windows, using local port 203 removing Mac software 180 RFU. See remote firmware updates RTF files viewing 6 S security features 4 security slot locating 19 settings continuous export 32 drivers 100 drivers (Mac) 168 locking 31 software embedded Web server 34 uninstalling Mac 180 software license agreement 71, 80 special media guidelines 218 Special Pages covers 122 special paper guidelines 218 standard output bin capacity 3 status Macintosh supplies 182, 194 storage, job Macintosh 190 supplies Macintosh status 182, 194 ordering 24 system requirements printing-system software 54 T TCP/IP port creation 58 text files, command-line printing 213 transparencies, paper type commands 220 trays Alternative Letterhead Mode 108 duplex unit 163 included 5 locating 17 Macintosh configuration 189 paper source commands 219 paper type commands 220 specify paper size 158 tray 3 163 tray 4 163 tray 5 163 troubleshoot diagnostics 156 firmware upgrades 199 HP driver Diagnostic Printer Check Tool 33 troubleshooting Macintosh setup 178 TrueType fonts included 3 TXT files, command-line printing 213 ENWW typefaces included 3 U uninstall products 97 uninstalling Mac software 180 UNIX OS direct printing 217 driver availability 55 print-ready printing 217 remote firmware update 212 Update Now feature steps to activate 29 updating firmware remotely. See remote firmware update Upload fonts Configuration Settings menu 187 USB direct-connect installation 56 user guide HP Driver Configuration 11 print 8 viewing 7 installing printing-system software 56 PS emulation fonts supported 39 Windows OS direct printing, FTP 213 direct printing, local port 214 direct printing, networks 215 directory structure, software CD 12 driver versions 25 HP Driver Preconfiguration support xi HP PCL 6 Print Driver features 99 LPR commands 215 Point and Print installation 62 remote firmware update 203 supported 54 V version numbers print drivers 25 W Web Jetadmin configuration plugin 31 downloading 36 Web sites download software 12 firmware download 198 Internet Services options, Services tab 156 other OS support links 55 support links 24 Windows driver settings 100 Windows operating systems Add Printer installation 53 CD, print system 22 default printer, setting 96 Enterprise AutoConfiguration support 28 fonts supported 37 ENWW Index 239 240 Index ENWW © 2009 Hewlett-Packard Development Company, L.P. www.hp.com
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