Hp Elitedesk 800 G1 Desktop Mini Pc Reference Guide Creatures_800_IPSM
2015-01-05
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Illustrated parts & service map Miscellaneous parts HP EliteDesk 800 G1 Desktop Mini © 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 756962-001. 1st Edition May 2014. Miscellaneous parts Key specifications 1 Heat sink (thermal module) 2 Fan 768426-001 768424-001 3 Speaker 762420-001 4 LED cover 768425-001 * Hood sensor assembly 768429-001 * Wireless LAN module, 802.11 a/b/g/n 2x2 768423-001 * Wireless LAN module, 802.11 a/b/g/n 2x2, for use in Indonesia 750552-001 768433-001 Processor type Intel® Celeron, Pentium® and 4th Generation Core™ i3, i5 and i7 processors RAM type 1600 MHz, DDR3 SDRAM, SODIMM, 2 slots Maximum RAM 16 GB Expansion slots (1) internal M.2 connector for optional wireless NIC module (1) internal M.2 connector for optional SSD drive Chipset Intel Q87 * Antenna cover (1) 2.5” internal storage drive bay * HP Ultraslim keyed cable lock 703372-001 Front: 3.5 mm headphone output and microphone jacks; (2) USB 3.0 ports; (1) port with Fast Charge technology Rear: (4) USB 3.0 ports; (1) VGA video port; (2) DisplayPort with multistream video ports; (1) RJ-45 network connector; 3.5 mm audio out jack * Mouse, wireless 674317-001 * Mouse, USB, optical 674316-001 * Mouse, USB, laser 674318-001 * Mouse, washable 724795-001 Bays I/O interfaces Internal storage 500TB SATA hard drive; up to 1TB solid state hybrid drive; up to 256GB Opal self-encrypting solid state drive Operating systems • • • • *Not shown Windows 8.1 Windows 7 FreeDOS Novell SUSE Linux Enterprise Desktop 11 Spare parts System unit Cables System unit 1 SATA power cable 768427-001 * Wireless antenna cables, internal 768432-001 * Adapter, DisplayPort to VGA 632484-001 * Adapter, DisplayPort to DVI 662723-001 * Adapter, DisplayPort to HDMI 617450-001 * DisplayPort cable 487562-001 * USB to serial converter 407185-001 1 Access panel 768428-001 2 Front bezel 768422-001 * Stand assembly 768430-001 Keyboards (not illustrated) * Power supply, 65W 751889-001 * 8-GB memory module (PC3-12800, SODIMM) 689374-001 * 4-GB memory module (PC3-12800, SODIMM) 689373-001 USB Wireless keyboard with dongle (Brazil) Wireless with mouse and dongle Washable Smart card, CCID 724720-xx1 724722-201 730323-xx1 700510-xx1 701671-xx1 System boards (include thermal material; callouts illustrated on last page) *Not shown * System board for use in models without Windows 8 746632-001 Arabic -17x Japanese -29x * System board for use in models with Windows Standard 746632-501 F Arabic -DEx LA Spanish -16x * System board for use in models with Windows Professional 746632-601 BHCSY -B4x Norwegian -09x Belgian -18x People’s Republic of China -AAx Processors (include thermal material) * Intel Core i7-4785T, 2.2 GHz, 8-MB L3 cache 773230-001 Brazilian Portuguese -20x Portuguese -13x * Intel Core i7-4765T, 2.0 GHz, 8-MB L3 cache 754000-001 Bulgaria -26x Romanian -27x * Intel Core i5-4590T, 2.0 GHz, 6-MB L3 cache 773228-001 -25x Intel Core i5-4570T, 2.9 GHz, 4-MB L3 cache 753998-001 -CG1 -22x Russian * Czech and Slovakian Czech * Intel Core i3-4330T, 3.0 GHz, 4-MB L3 cache 753995-001 Danish -08x Slovenian -23x * Intel Core i3-4130T, 2.9 GHz, 3-MB L3 cache 757416-001 French -05x South Korea -KDx * Intel Pentium G3440T 2.8-GHz, 3 MB cache 773233-001 French Canadian -12x Spanish -07x * Intel Pentium G3420T 2.7-GHz, 3 MB cache 763217-001 German -04x Swedish -10x * Intel Pentium G3240T 2.7-GHz, 3 MB cache 773232-001 Greek -15x Swiss -11x * Intel Pentium G3220T 2.6-GHz, 3 MB cache 763216-001 * Intel Celeron G1840T processor (2.5-GHz, 3 MB cache) 773225-001 * Intel Celeron G1820T processor (2.4-GHz, 3 MB cache) 753994-001 *Not shown HP EliteDesk 800 G1 Desktop Mini Hebrew -BBx Taiwanese -ABx Hungarian -21x Thai -28x India -D6x Turkish -14x International English -L3x U.S. -00x Italian -06x U.K. -03x 756962-001 page 1 Password security Mass storage devices (not illustrated) 1 TB hard drive, 2.5-inch, hybrid SSD, self-encrypting (SED) 724937-001 Establishing a Setup or Power-On password: 500 GB, 7200 rpm hard drive, 2.5-inch, self-encrypting (SED) 745136-001 1. Turn on or restart the computer. 500 GB, 7200 rpm hard drive, 2.5-inch 745135-001 500 GB hard drive, 2.5-inch, hybrid SSD, self-encrypting (SED) 724938-001 2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 256 GB Solid State Drive (SSD), self-encrypting (SED) 746141-001 180 GB Solid State Drive (SSD), MLC 754076-001 3. Press the F10 key to enter Computer Setup. 128 GB Solid State Drive (SSD), self-encrypting (SED) 746140-001 128 GB Solid State Drive (SSD), M.2 757990-001 4. To establish Setup password, select Security > Setup Password and follow the instructions. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 120 GB Solid State Drive (SSD), MLC 756459-001 5. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. Diagnostic LEDs To change the Setup password, go to step 2. To change the Power-on password, go to step 3. LED Color LED Activity State/Message Power White On Computer on Power White 1 blink every 2 seconds Normal Suspend Mode Power Red 2 blinks every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error Deleting a Power-On or Setup password Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM) 1. Turn on or restart the computer. Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. 4. Press Enter. none none System does not power on and LEDs are not flashing System unable to power on Clearing CMOS 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. 4. Press Enter. The new password will take effect the next time the computer is restarted. 1. Turn off the computer and disconnect the power cord from the power outlet. 2. Remove the access panel. 3. On the system board, press and hold the CMOS button for 5 seconds. Common POST error messages 4. Replace the chassis access panel and reconnect the power cord. Screen message Probable cause Recommended action 101-Option ROM Error System ROM checksum error. 1. Verify ROM, reflash if required 2. Clear CMOS memory, reboot 3. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 213-Incompatible Memory Module in Memory Socket(s) X,X, ... A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with the chipset. 1. Verify proper memory module type. 3. Replace DIMM with a module conforming to the SPD standard. Populated DIMM configuration is not optimized 1. Check DIMMs for proper seating, type, compatibility. 214-DIMM Configuration Warning 5. Turn on the computer and allow it to start. 2. Try another memory socket. 2. Rearrange the DIMMs so that each channel has the same amount of memory. 219-ECC Memory Module Recently added memory Detected ECC Modules not module(s) support ECC supported on this Platmemory error correction. form If additional memory was recently added, remove it to see if the problem remains. 301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. 510-Flash Screen Image Corrupted Reflash the system ROM with the latest BIOS image. Flash Screen image has errors. 912-Computer Cover Has Computer cover was Been Removed Since Last removed since last system System Startup startup. No action required. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. 1. Determine if hard drive is giving correct error message. Use F2 Diagnostics to run DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error Processor not supported by 1. Upgrade BIOS to proper ROM BIOS. version. 2. Change the processor. Invalid Electronic Serial Number Electronic serial number is missing. HP EliteDesk 800 G1 Desktop Mini Enter the correct serial number in Computer Setup. 756962-001 page 2 System setup and boot Advanced Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Computer Setup Menu Heading File Option/Description System Information - Lists the following main system specifications: • • • • • • Product name Manufacturer SKU number Processor type/speed/stepping Installed memory size/speed/ch Integrated MAC Address • • • • • Chassis serial number Asset tracking number System board ID System board CT Number BIOS BIOS Power-On - Set the computer to turn on at a preset time. Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Onboard Devices - Allows you to set resources for or disable on-board system devices. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Flash System ROM - Allows you to update the system ROM with a BIOS image file located on removable media. Replicated Setup - Allows you to save or restore system configuration to/ from a USB flash drive. Default Setup - Allows you to save current settings as default or restore factory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • • • Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) • POST Memory Manager Runtime Allocation (enable/disable). CD-ROM Hard Disk Diskette (external USB) Device Options - Allows you to set: • Num Lock State at Power-on (off/on) • Internal Speaker (enable/disable) • Multi-Processor (enable/disable) • USB Charging Port (enable/disable) • USB 3.0 BIOS Driver Support • Hyper-threading Management Operations - Allows you to set: • AMT (disable/enable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable) Option ROM Launch Policy - Allows you to set: • PXE Option ROMs (UEFI Only/Do Not Launch) • Storage Option ROMs (UEFI Only/Do Not Launch) • Video Option ROMs (UEFI Only/Do Not Launch) Connected BIOS - Lets you configure a proxy server from which to get updates to the BIOS. Update BIOS via Network - Lets you update the BIOS over a network. Storage Options - Allows you to set: • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. Ethernet Connection - provides information about the network connection. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode • Stringent Password Device Security - Set Device Available/Device Hidden for: system audio, network controller, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, accessory USB ports. Slot Security - Disable any PCIe slots. Network Boot - Enables/disables boot from OS (NIC models only). System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard locale setting. Master Boot Record Security - enables/disables MBR. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • Virtualization Technology (VTx) (enable/disable) • Embedded Security Device (enable/disable) • OS management of Embedded Security Device DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings. Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. HP EliteDesk 800 G1 Desktop Mini 756962-001 page 3 System board System board connectors and jumpers (component location may vary) BAT RTC battery socket M.2 PB Power button SATA0 SSD connector 1st hard drive data connector PWRLED Power light CMOS CMOS button HDDLED Hard drive activity LED PWR Main power connector LGA1150 Processor socket RJ45 Network jack USB External USB 3.0 connectors USB External USB 3.0 connectors (4) MIC External microphone connector SATA PWR0 Hard drive power connector HDPH External headphone connector OUT External audio out connector HSENSE Hood sensor connector CPUFAN Fan connector DIMM3 Memory socket - Channel B PSWD Password header DIMM1 Memory socket - Channel A VGA Display connector SPKR Speaker connector DISPLAYPORT DisplayPort connectors M.2 WLAN module connector HP EliteDesk 800 G1 Desktop Mini 756962-001 page 4
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