Hp Elitedesk 800 G1 Desktop Mini Pc Reference Guide Creatures_800_IPSM

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HP EliteDesk 800 G1 Desktop Mini 756962-001 page 1

Illustrated parts & service map

HP EliteDesk 800 G1 Desktop Mini

© 2014 Hewlett-Packard Development Company, L.P. The information con-

tained herein is subject to change without notice. HP shall not be liable for

technical or editorial errors or omissions contained herein.

Document Number 756962-001. 1st Edition May 2014.

Key specifications

Spare parts

System unit

Miscellaneous parts

Processor type Intel® Celeron, Pentium® and 4th Generation Core™ i3, i5 and

i7 processors

RAM type

1600 MHz, DDR3 SDRAM, SODIMM, 2 slots

Maximum RAM 16 GB

Expansion slots (1) internal M.2 connector for optional wireless NIC module

(1) internal M.2 connector for optional SSD drive

Chipset Intel Q87

Bays (1) 2.5” internal storage drive bay

I/O interfaces Front: 3.5 mm headphone output and microphone jacks; (2)

USB 3.0 ports; (1) port with Fast Charge technology

Rear: (4) USB 3.0 ports; (1) VGA video port; (2) DisplayPort

with multistream video ports; (1) RJ-45 network connector;

3.5 mm audio out jack

Internal storage 500TB SATA hard drive; up to 1TB solid state hybrid drive; up

to 256GB Opal self-encrypting solid state drive

Operating systems • Windows 8.1

• Windows 7

•FreeDOS

• Novell SUSE Linux Enterprise Desktop 11

System unit

1 Access panel 768428-001

2 Front bezel 768422-001

* Stand assembly 768430-001

* Power supply, 65W 751889-001

* 8-GB memory module (PC3-12800, SODIMM) 689374-001

* 4-GB memory module (PC3-12800, SODIMM) 689373-001

System boards (include thermal material; callouts illustrated on last page)

* System board for use in models without Windows 8 746632-001

* System board for use in models with Windows Standard 746632-501

* System board for use in models with Windows Professional 746632-601

Processors (include thermal material)

* Intel Core i7-4785T, 2.2 GHz, 8-MB L3 cache 773230-001

* Intel Core i7-4765T, 2.0 GHz, 8-MB L3 cache 754000-001

* Intel Core i5-4590T, 2.0 GHz, 6-MB L3 cache 773228-001

* Intel Core i5-4570T, 2.9 GHz, 4-MB L3 cache 753998-001

* Intel Core i3-4330T, 3.0 GHz, 4-MB L3 cache 753995-001

* Intel Core i3-4130T, 2.9 GHz, 3-MB L3 cache 757416-001

* Intel Pentium G3440T 2.8-GHz, 3 MB cache 773233-001

* Intel Pentium G3420T 2.7-GHz, 3 MB cache 763217-001

* Intel Pentium G3240T 2.7-GHz, 3 MB cache 773232-001

* Intel Pentium G3220T 2.6-GHz, 3 MB cache 763216-001

* Intel Celeron G1840T processor (2.5-GHz, 3 MB cache) 773225-001

* Intel Celeron G1820T processor (2.4-GHz, 3 MB cache) 753994-001

*Not shown

Miscellaneous parts

1 Heat sink (thermal module) 768426-001

2 Fan 768424-001

3 Speaker 762420-001

4 LED cover 768425-001

* Hood sensor assembly 768429-001

* Wireless LAN module, 802.11 a/b/g/n 2x2 768423-001

* Wireless LAN module, 802.11 a/b/g/n 2x2, for use in Indonesia 750552-001

* Antenna cover 768433-001

* HP Ultraslim keyed cable lock 703372-001

* Mouse, wireless 674317-001

* Mouse, USB, optical 674316-001

* Mouse, USB, laser 674318-001

* Mouse, washable 724795-001

*Not shown

Cables

1 SATA power cable 768427-001

* Wireless antenna cables, internal 768432-001

* Adapter, DisplayPort to VGA 632484-001

* Adapter, DisplayPort to DVI 662723-001

* Adapter, DisplayPort to HDMI 617450-001

* DisplayPort cable 487562-001

* USB to serial converter 407185-001

*Not shown

Keyboards (not illustrated)

USB

Wireless keyboard with dongle (Brazil)

Wireless with mouse and dongle

Washable

Smart card, CCID

724720-xx1

724722-201

730323-xx1

700510-xx1

701671-xx1

Arabic -17x Japanese -29x

F Arabic -DEx LA Spanish -16x

BHCSY -B4x Norwegian -09x

Belgian -18x People’s Republic of China

-AAx

Brazilian Portuguese -20x Portuguese -13x

Bulgaria -26x Romanian -27x

Czech and Slovakian

Czech

-CG1

-22x

Russian -25x

Danish -08x Slovenian -23x

French -05x South Korea -KDx

French Canadian -12x Spanish -07x

German -04x Swedish -10x

Greek -15x Swiss -11x

Hebrew -BBx Taiwanese -ABx

Hungarian -21x Thai -28x

India -D6x Turkish -14x

International English -L3x U.S. -00x

Italian -06x U.K. -03x

HP EliteDesk 800 G1 Desktop Mini 756962-001 page 2

Password security

Establishing a Setup or Power-On password:

1. Turn on or restart the computer.

2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

3. Press the F10 key to enter Computer Setup.

4. To establish Setup password, select Security > Setup Password and follow the

instructions.

- or -

To establish a Power-On password, select Security > Power-On Password and follow the

instructions on the screen

5. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:

1. Turn on or restart the computer.

To change the Setup password, go to step 2.

To change the Power-on password, go to step 3.

2. To change the Setup password, as soon as the computer turns on:

- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.

- Press the F10 key to enter Computer Setup.

3. When the key icon appears, type your current password, a slash (/) or alternate delimiter

character, your new password, another slash (/) or alternate delimiter character, and your

new password again as shown:

current password/new password/new password.

NOTE: Type the new password carefully since the characters do not appear on the screen.

4. Press Enter.

The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password

1. Turn on or restart the computer.

To delete the Setup password, go to step 2.

To delete the Power-On password, go to step 3.

2. To change the Setup password, as soon as the computer turns on:

- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.

- Press the F10 key to enter Computer Setup.

3. When the key icon appears, type your current password followed by a slash (/) or alternate

delimiter character as shown. Example: currentpassword/

4. Press Enter.

Clearing CMOS

1. Turn off the computer and disconnect the power cord from the power outlet.

2. Remove the access panel.

3. On the system board, press and hold the CMOS button for 5 seconds.

4. Replace the chassis access panel and reconnect the power cord.

5. Turn on the computer and allow it to start.

Mass storage devices (not illustrated)

1 TB hard drive, 2.5-inch, hybrid SSD, self-encrypting (SED) 724937-001

500 GB, 7200 rpm hard drive, 2.5-inch, self-encrypting (SED) 745136-001

500 GB, 7200 rpm hard drive, 2.5-inch 745135-001

500 GB hard drive, 2.5-inch, hybrid SSD, self-encrypting (SED) 724938-001

256 GB Solid State Drive (SSD), self-encrypting (SED) 746141-001

180 GB Solid State Drive (SSD), MLC 754076-001

128 GB Solid State Drive (SSD), self-encrypting (SED) 746140-001

128 GB Solid State Drive (SSD), M.2 757990-001

120 GB Solid State Drive (SSD), MLC 756459-001

Diagnostic LEDs

LED Color LED Activity State/Message

Power White On Computer on

Power White 1 blink every 2 seconds Normal Suspend Mode

Power Red 2 blinks every second fol-

lowed by a 2 second pause

CPU thermal shutdown

Power Red 3 blinks, 1 blink every second

followed by a 2 second pause

Processor not installed

Power Red 4 blinks, 1 blink every second

followed by a 2 second pause

Power failure (power supply over-

load)

Power Red 5 blinks, 1 blink every second

followed by a 2 second pause

Pre-video memory error

Power Red 6 blinks, 1 blink every second

followed by a 2 second pause

Pre-video graphics error

Power Red 7 blinks, 1 blink every second

followed by a 2 second pause

System board failure (ROM)

Power Red 8 blinks, 1 blink every second

followed by a 2 second pause

Invalid ROM based on Checksum

Power Red 9 blinks, 1 blink every second

followed by a 2 second pause

System powers on but is unable to

boot

Power Red 10 blinks, 1 blink every second

followed by a 2 second pause

Bad option card

Power Red 11 blinks, 1 blink every second

followed by a 2 second pause

Current processor does not support a

feature previously enabled.

none none System does not power on

and LEDs are not flashing

System unable to power on

Common POST error messages

Screen message Probable cause Recommended action

101-Option ROM Error System ROM checksum

error.

1. Verify ROM, reflash if required

2. Clear CMOS memory, reboot

3. Replace system board

103-System Board

Failure

DMA, timers 1. Clear CMOS memory.

2. Replace system board.

164-Memory Size Error

and

201-Memory Error

Incorrect memory configu-

ration

1. Run Setup (F10).

2. Check DIMMs for proper

seating, type, compatibility.

3. Remove DIMMs singularly and

reboot to isolate faulty DIMM.

4. Replace system board.

213-Incompatible Mem-

ory Module in Memory

Socket(s) X,X, ...

A memory module in mem-

ory socket identified in the

error message is missing

critical SPD information, or

is incompatible with the

chipset.

1. Verify proper memory module

type.

2. Try another memory socket.

3. Replace DIMM with a module

conforming to the SPD standard.

214-DIMM Configuration

Warning

Populated DIMM configura-

tion is not optimized

1. Check DIMMs for proper

seating, type, compatibility.

2. Rearrange the DIMMs so that

each channel has the same

amount of memory.

219-ECC Memory Module

Detected ECC Modules not

supported on this Plat-

form

Recently added memory

module(s) support ECC

memory error correction.

If additional memory was recently

added, remove it to see if the

problem remains.

301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.

Check connector for bent or miss-

ing pins. Replace kybd. If 304,

possible system board problem.

510-Flash Screen

Image Corrupted

Flash Screen image has

errors.

Reflash the system ROM with the

latest BIOS image.

912-Computer Cover Has

Been Removed Since Last

System Startup

Computer cover was

removed since last system

startup.

No action required.

1720-SMART Hard Drive

Detects Imminent Failure

Hard drive is about to fail.

1. Determine if hard drive is giving

correct error message. Use F2

Diagnostics to run DPS Self-test.

2. Apply hard drive firmware

patch if applicable.

3. Back up contents and replace

hard drive.

1796-SATA Cabling Error One or more SATA devices

are improperly attached. For

optimal performance, the

SATA 0 and SATA 1 connec-

tors must be used before

SATA 2 and SATA 3.

Ensure SATA connectors are used

in ascending order. For one

device, use SATA 0. For two

devices, use SATA 0 and SATA 1.

For three devices, use SATA 0,

SATA1, and SATA 2.

1801-Microcode Patch

Error

Processor not supported by

ROM BIOS.

1. Upgrade BIOS to proper

version.

2. Change the processor.

Invalid Electronic Serial

Number

Electronic serial number is

missing.

Enter the correct serial number in

Computer Setup.

HP EliteDesk 800 G1 Desktop Mini 756962-001 page 3

System setup and boot

Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10

at the appropriate time, you must restart the computer and again press F10 when the monitor

light turns green. NOTE: Not all settings are available for all models.

Computer Setup Menu

Heading Option/Description

File System Information - Lists the following main system specifications:

•Product name

• Manufacturer

• SKU number

• Processor type/speed/stepping

• Installed memory size/speed/ch

• Integrated MAC Address

• Chassis serial number

• Asset tracking number

•System board ID

• System board CT Number

•BIOS

About - Displays copyright notice.

Set Time and Date - Allows you to set system time and date.

Flash System ROM - Allows you to update the system ROM with a BIOS image

file located on removable media.

Replicated Setup - Allows you to save or restore system configuration to/

from a USB flash drive.

Default Setup - Allows you to save current settings as default or restore fac-

tory settings as default.

Apply Defaults and Exit - Applies the selected default settings and clears any

established passwords.

Ignore Changes and Exit - Exits Computer setup without saving changes.

Save Changes and Exit - Saves changes to system configuration or default

settings and exits Computer Setup.

Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The

following options are available:

•CD-ROM

•Hard Disk

•Diskette (external USB)

Storage Options - Allows you to set:

• SATA Emulation - Choose how the SATA controller and devices are accessed

by the OS. SATA Emulation choices are AHCI or IDE.

• Removable Media Boot - Enables/disables ability to boot the system from

removable media.

Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify

hard drive boot order.

• Shortcut to Temporarily Override Boot Order

Security

Setup Password - Set and enable the setup (Admin) password.

Power-On Password - Set and enable power-on password.

Password Options - Allows to you enable/disable:

•Lock Legacy Resources

• Setup Browse Mode

• Password prompt on F9 & F12

• Network Server Mode

•Stringent Password

Device Security - Set Device Available/Device Hidden for: system audio, network con-

troller, and SATA ports.

USB Security - Set Device Available/Device Hidden for front USB ports, rear USB

ports, accessory USB ports.

Slot Security - Disable any PCIe slots.

Network Boot - Enables/disables boot from OS (NIC models only).

System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard

locale setting.

Master Boot Record Security - enables/disables MBR.

System Security - Allows you to set:

• Data Execution Prevention (enable/disable)

• Virtualization Technology (VTx) (enable/disable)

• Embedded Security Device (enable/disable)

• OS management of Embedded Security Device

DriveLock Security - Allows you to assign or modify a master or user password

for hard drives.

Secure Boot Configuration (Windows 8 only)

• Legacy Support (enable/disable)

• Secure Boot (enable/disable).

• Key Management (enable/disable)

• Fast Boot (enable/disable)

Power OS Power Management - Allows you to enable/disable Runtime Power Man-

agement, Idle Power Savings.

Hardware Power Management - Enable/disable SATA power management, S5 maxi-

mum power savings., PCI slots, network controller, USB 3.0 controller

Thermal - Control minimum fan speed.

Advanced

Power-On Options - Allows you to set:

• POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)

• POST messages (enable/disable)

• Press the ESC key for Startup Menu (enable/disable)

• Option ROM Prompt (enable/disable)

• After Power Loss (off/on/previous state)

• POST Delay (none, 5, 10, 15, 20, or 60 seconds)

• Remote Wakeup Boot Source (remote server/local hard drive)

• Factory Recovery Boot Support (enable/disable)

• Bypass F1 Prompt on Configuration Changes (enable/disable)

• POST Memory Manager Runtime Allocation (enable/disable).

BIOS Power-On - Set the computer to turn on at a preset time.

Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA

palette snooping.

Onboard Devices - Allows you to set resources for or disable on-board system

devices.

Device Options - Allows you to set:

• Num Lock State at Power-on (off/on)

• Internal Speaker (enable/disable)

• Multi-Processor (enable/disable)

• USB Charging Port (enable/disable)

• USB 3.0 BIOS Driver Support

• Hyper-threading

Management Operations - Allows you to set:

•AMT (disable/enable)

• Unconfigure AMT/ME (enable/disable)

• Hide Unconfigure ME Confirmation Prompt (enable/disable)

• Watchdog Timer (enable/disable)

Option ROM Launch Policy - Allows you to set:

• PXE Option ROMs (UEFI Only/Do Not Launch)

• Storage Option ROMs (UEFI Only/Do Not Launch)

• Video Option ROMs (UEFI Only/Do Not Launch)

Connected BIOS - Lets you configure a proxy server from which to get updates

to the BIOS.

Update BIOS via Network - Lets you update the BIOS over a network.

Ethernet Connection - provides information about the network connection.

HP EliteDesk 800 G1 Desktop Mini 756962-001 page 4

System board

System board connectors and jumpers (component location may vary)

BAT RTC battery socket M.2 SSD connector

PB Power button SATA0 1st hard drive data connector

PWRLED Power light CMOS CMOS button

HDDLED Hard drive activity LED PWR Main power connector

LGA1150 Processor socket RJ45 Network jack

USB External USB 3.0 connectors USB External USB 3.0 connectors (4)

MIC External microphone connector

SATA PWR0

Hard drive power connector

HDPH External headphone connector OUT External audio out connector

HSENSE Hood sensor connector CPUFAN Fan connector

DIMM3 Memory socket - Channel B PSWD Password header

DIMM1 Memory socket - Channel A VGA Display connector

SPKR Speaker connector

DISPLAYPORT

DisplayPort connectors

M.2 WLAN module connector