Hp Elitedesk 800 G1 Tower Pc Reference Guide Camelot800 TWR IPSM
2015-01-05
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Illustrated Parts & Service Map HP EliteDesk 800 G1 - Tower © 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 723289-001. 1st Edition July 2013. Cables 1 Front I/O assembly 732750-001 2 Power switch/LED assembly 732749-001 3 SATA drive power cable 732754-001 * Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end 732753-001 * SATA hard drive cable, 17.7 inch, 2 straight ends 639959-001 * SATA cable, 18 inch, 1 straight end, 1 angled end (labeled) 646830-001 * DMS-59 to dual VGA cable 463023-001 Intel® Core i7, i5 * Adapter, DisplayPort to VGA 632484-001 RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz) * Adapter, DisplayPort to DVI 662723-001 Maximum RAM 32 GB * Adapter, DisplayPort to HDMI 617450-001 • • • * DisplayPort cable 487562-001 Key Specifications Processor Type Expansion Slots (2) PCIe-x16 (1) PCIe-x1 (1) PCI (optional) *Not shown Chipset Intel Q87 Graphics Adapter Integrated Intel HD graphics Bays • • • • • I/O Interfaces Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack, microphone jack Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort, VGA, serial port, PS/2 mouse and keyboard, RJ-45 network connector, 3.5mm audio in/out jacks Preinstalled Operating Systems • • • • Keyboards (not illustrated) Slimline optical drive bay (1) internal 5.25-inch (1) external 3.5-inch (2) internal 3.5-inch (1) internal 2.5-inch Windows 8 Windows 7 Novell SUSE Linux Enterprise Desktop 11 FreeDOS 2.0 Spare Parts PS/2 USB Wireless Smart card Wireless (keyboard, mouse, dongle) 724718-xx1 724720-xx1 724722-xx1 701427-xx1 730323-xx1 Arabic -17x LA Spanish -16x Belgian -18x Norwegian -09x Brazilian Portuguese -20x People’s Republic of China -AAx Bulgaria -26x Portuguese -13x Czech -22x Romanian -27x Danish -08x Russian -25x Finnish -35x Saudi Arabia -DEx French -05x Slovakian -23x French Canadian -12x South Korea -KDx German -04x Spanish -07x Greek -15x Swedish -10x Hebrew -BBx Swiss -11x Hungarian -21x Taiwanese -ABx International -37x Thai -28x International English -L3x Turkish -14x Italian -06x U.S. -00x Japanese -29x U.K. -03x Mass Storage Devices (not illustrated) DVD-ROM drive System Unit 1 Front bezel 732751-001 * Front bezel for use in China 732752-001 2 Access panel 732748-001 3 Power supply, 320W, 92% efficient 702452-001 * Power supply, 320W, 90% efficient 702453-001 * Power supply, 320W 702454-001 * Power supply, 320W, HV 707906-001 * 5.25-inch bezel blank 732770-001 * Not shown HP EliteDesk 800 G1, Tower 608394-001 DVD±RW drive 657958-001 Blu-ray BD-RW SuperMulti XL Drive 719157-001 2 TB, 7200 rpm hard drive 616608-001 1 TB, hybrid SSD, 2.5-inch hard drive 724937-001 1 TB, 10000 rpm hard drive 719106-001 1 TB, 7200 rpm hard drive 613202-001 750 GB, 7200 rpm hard drive, hybrid SSD, 2.5-inch hard drive 719105-001 500 GB hard drive, hybrid SSD, 2.5-inch hard drive 724938-001 500 GB, 10000 rpm hard drive 683923-001 500 GB, 7200 rpm hard drive, self-encrypting (SED) 696442-001 256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001 128 GB Solid State Drive (SSD) 665961-001 32 GB mSATA drive 686616-001 723289-001 page 1 Standard and Optional Boards 1 HP PCI expansion slot daughter card 696971-001 System boards (includes replacement thermal material) Miscellaneous Parts 1 Fan sink 2 System board for use in models without Windows 8 696969-001 2 Solenoid lock 641498-001 * System board for use in models with Windows 8 Standard 696969-501 3 Speaker, 40mm x 70mm 645330-001 * System board for use in models with Windows 8 Professional 696969-601 4 Hood sensor 638816-001 * System board for use in models with NetClone 727720-001 5 Fan 727135-001 638817-001 Memory modules (PC3-12800, CL11) 727142-001 * Printer port, PCI card * 8-GB 689375-001 * HP Ultraslim Keyed Cable Lock 703372-001 * 4-GB 671613-001 * Serial port, PCI card 638815-001 * 2-GB 671612-001 * Hard drive conversion bracket 397117-001 * USB powered speakers 636917-001 Other boards * nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB 720837-001 * Mouse, PS2, optical 674315-001 * nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 707252-001 * Mouse, USB, HP Elite 674318-001 * AMD Radeon HD8490 PCIe x16 graphics card, 1 GB 717219-001 * Mouse, washable 724795-001 * AMD Radeon HD8470 PCIe x16 graphics card, 2 GB DDR3 729085-001 * Mouse, wireless, HP Elite 674317-001 * AMD Radeon HD8350 PCIe x16 graphics card, 1 GB DDR3 729084-001 * Mouse, USB, optical 674316-001 * AMD Radeon HD 8350 1GB PCIe x16 DH GFX 717220-001 * Foot kit 460890-001 * GeForce GT630 PCIe x16 graphics card, 2 GB 702084-001 * Intel PRO/1000 single port GbE NIC, includes bracket 728562-001 * HP WLAN 802.11 a/b/g/n 2x2 module 695915-001 Diagnostic LEDs Intel Core i7 processors (include thermal material) * 4770, 3.4 GHz, 8-MB L3 cache *Not shown 727373-001 Intel Core i5 processors (include thermal material) LED Color LED Activity Power White On State/Message Computer on * 4670, 3.4 GHz, 6-MB L3 cache 727381-001 Power White 1 blink every 2 seconds Normal Suspend Mode * 4570, 3.2 GHz, 6-MB L3 cache 727380-001 Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. none none System does not power on and LEDs are not flashing System unable to power on * Not shown Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 2. Expansion board option ROM checksum 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configuration is not optimized Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Fail- Graphics display controller. ure 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. Hard drive is about to fail. HP EliteDesk 800 G1, Tower 723289-001 page 2 System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Advanced (continued) Onboard Devices - Allows you to set resources for or disable on-board system devices. Device Options - Allows you to set: • Printer mode (Bi-Directional, EPP + ECP, Output Only) • Num Lock State at Power-on (off/on) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • • • • • • Product name SKU number (some models) Processor type/speed/stepping Cache size (L1/L2/L3) Installed memory size/speed/ch Integrated MAC Address • • • • • System BIOS Chassis serial number Asset tracking number ME firmware version ME management mode VGA Configuration - Allows you to specify which VGA controller is the “boot”/ primary. Displayed only if add-in video card installed. About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. AMT Configuration - Allows you to set: • AMT (enable/disable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable) Replicated Setup - Allows you to save or restore system configuration to/from a USB flash drive. Default Setup - Allows you to save current settings as default or restore factory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • • • • CD-ROM Hard Disk Default Values Translation Mode • • • • SSD Life Used SMART (ATA disks only) Diskette SATA Defaults Password Security Establishing a Setup or Power-On password: 1. Turn on or restart the computer. 2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 3. Press the F10 key to enter Computer Setup. Storage Options - Allows you to set: • eSATA Port - Set SATA port as eSATA port for use with external drive. • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. • Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability. DPS Self-Test - Execute self-tests on ATA hard drives capable of performing the Drive Protection System (DPS) self-tests. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. 4. To establish Setup password, select Security > Setup Password and follow the instructions. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 5. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. To change the Setup password, go to step 2. To change the Power-on password, go to step 3. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode 4. Press Enter. Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password. 1. Turn on or restart the computer. The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports. To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 2. To change the Setup password, as soon as the computer turns on: - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed. - Press the F10 key to enter Computer Setup. Slot Security - Disable the PCI, PCIe, and Mini Card slots. 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ Network Boot - Enables/disables boot from OS (NIC models only). 4. Press Enter. System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard locale setting. Clearing CMOS Master Boot Record Security - enables/disables MBR. 1. Turn off the computer and disconnect the power cord from the power outlet. 2. Remove the access panel. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • SVM CPU Virtualization (enable/disable). • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology/Directed IO (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) • Embedded Security Device (enable/disable) • Reset to Factory Settings (Do not reset/Reset) • Measure boot variables/devices to PCR1 (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) • No PPI provisioning (Windows 8 only; enable/disable) • Allow PPI policy to be changed by OS (enable/disable) 3. On the system board, press and hold the CMOS button for 5 seconds. 4. Replace the chassis access panel and reconnect the power cord. 5. Turn on the computer and allow it to start. DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) BIOS Power-On - Set the computer to turn on at a preset time. HP EliteDesk 800 G1, Tower 723289-001 page 3 System Board System Board Connectors and Jumpers (component location may vary) X4PCIEXP PCIe x16 downshifted to a x4 PWRCMD X1PCIEXP2 PCIe X1 slot SATA PWR0 Power connector Drive power connector X1PCIEXP1 PCIe X1 slot PWR Main power connector X16PCIEXP PCIe X16 slot FRONT USB 3.0 Front USB 3.0 ports IN//OUT Audio connectors MEDIA 3.0 USB 3.0 device, such as a USB 3.0 media card reader USB USB connectors SPKR Speaker connector VGA/COMA Monitor connector/serial port SATA0 Primary hard drive DISPLAYPORT DisplayPort connector SATA1 Any SATA device other than the primary hard drive RJ45/USB Network/USB connectors SATA2 Any SATA device other than the primary hard drive PS2 PS/2 keyboard/mouse connectors SATA3 Any SATA device other than the primary hard drive COMB Serial port SATA5 Any SATA device other than the primary hard drive PAR Parallel port connector EXT System board PCI extender CHFAN2 System fan connector MEDIA Media card reader connector XBT RTC battery socket FRONT_USB 1st USB connector XU1 Processor socket PSWD Password header CPUFAN Fan sink connector CLINK C-link connector DIMM4 Memory socket - Channel A CMOS CMOS header DIMM3 Memory socket - Channel A HSENSE Hood sensor connector DIMM2 Memory socket - Channel B HLOCK Hood lock connector DIMM1 Memory socket - Channel B FRNT AUD Front panel connector PB/LED Power switch connector PWRCMD Power connector HP EliteDesk 800 G1, Tower 723289-001 page 4
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