Hp Elitedesk 800 G1 Ultra Slim Pc Reference Guide Camelot800 USDT IPSM

2015-01-05

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Illustrated Parts & Service Map
HP EliteDesk 800 G1 - Ultra Slim Desktop
© 2013 Hewlett-Packard Development Company, L.P. The information con-

Cable and accessories

tained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein.

1

Optical drive cable/connector

605163-001

*

Adapter, DisplayPort to VGA

632484-001

Document Number 723287-001.

*

Adapter, DisplayPort to DVI

662723-001

*

Adapter, DisplayPort to HDMI

617450-001

*

DisplayPort cable

487562-001

1st Edition July 2013.

* Not shown

Keyboards (not illustrated)
PS/2
USB
Wireless
Smart card
Wireless (keyboard, mouse, dongle)

Key Specifications

724718-xx1
724720-xx1
724722-xx1
701427-xx1
730323-xx1

Arabic

-17x

LA Spanish

-16x

Belgian

-18x

Norwegian

-09x

Brazilian Portuguese

-20x

People’s Republic of China

-AAx

Bulgaria

-26x

Portuguese

-13x

Processor Type

Intel® Core i7, i5

Czech

-22x

Romanian

-27x

RAM Type

Non-ECC DDR3 PC3-12800 (1600 MHz) SODIMM

Danish

-08x

Russian

-25x

Maximum RAM

16 GB

Finnish

-35x

Saudi Arabia

-DEx

Expansion Slots

•
•
•

French

-05x

Slovakian

-23x

French Canadian

-12x

South Korea

-KDx

Chipset

Intel Q87

German

-04x

Spanish

-07x

Graphics Adapter

Integrated Intel HD graphics

Greek

-15x

Swedish

-10x

Bays and Slots

•
•
•
•
•

Hebrew

-BBx

Swiss

-11x

I/O Interfaces

Preinstalled Operating
Systems

(2) PCIe-x16
(1) PCIe-x1
(1) PCI accessory (optional)

(1) Slimline optical drive bay
(1) internal 2.5-inch drive bay
(1) internal mSATA connector
(2) internal PCIe mini-card connector
(1) internal MXM graphics connector

Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack,
microphone jack
Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort,
VGA, PS/2 mouse and keyboard, RJ-45 network connector,
3.5mm audio in/out jacks
•
•
•
•

Windows 8
Windows 7
Novell SUSE Linux Enterprise Desktop 11
FreeDOS 2.0

Hungarian

-21x

Taiwanese

-ABx

International

-37x

Thai

-28x

International English

-L3x

Turkish

-14x

Italian

-06x

U.S.

-00x

Japanese

-29x

U.K.

-03x

Standard and Optional Boards
System board (includes replacement thermal material)

Spare Parts

*

System board for use in models without Windows 8

696970-001

*

System board for use in models with Windows 8 Standard

696970-501

*

System board for use in models with Windows 8 Professional

696970-601

*

System board for use in models with NetClone

727721-001

Optional boards
*

AMD Radeon HD 7650A 2GB MXM Graphics

708866-001

*

HP WLAN 802.11 a/b/g/n 2x2 PCIe NIC

695915-001

Memory modules (PC3-12800, CL11, SODIMM)
*

8 GB

689374-001

*

4 GB

689373-001

*

2 GB

689372-001

Intel Core i7 processors (include thermal material)
*

4770s, 3.1 GHz, 8-MB L3 cache

732507-001

Intel Core i5 processors (include thermal material)
*

4670s, 3.1 GHz, 6-MB L3 cache

732506-001

*

4570s, 2.9 GHz, 6-MB L3 cache

732505-001

* Not shown

System Unit
1

Access panel

732763-001

2

Stand

612496-001

3

Front bezel

732764-001

*

AC adapter, 180W, standard

613766-001

*

AC adapter, 135W, standard

648964-001

*

Bezel blank

732771-001

*Not shown

HP EliteDesk 800 G1, USDT Chassis

723287-001

page 1

Common POST Error Messages

Miscellaneous Parts
1

Heat sink for use with the processor (includes thermal material)

587456-001

*

Heat sink for use on models with discrete graphics cards (includes ther- 689369-001
mal material)

2

Power switch assembly

732767-001

3

Internal speaker

689384-001

4

Rear port cover

588981-001

5

Chassis fan, rear

732766-001

6

Front I/O panel

732762-001

7

Chassis fan, front

732765-001

*

Solenoid lock

732772-001

*

HP Ultraslim Keyed Cable Lock

703372-001

*

Optical drive rail (green plastic piece on drive)

732761-001

*

Hood sensor

638816-001

*

USB powered speakers

636917-001

*

Mouse, PS2, optical

674315-001

*

Mouse, USB, HP Elite

674318-001

*

Mouse, washable

724795-001

*

Mouse, wireless, HP Elite

674317-001

*

Mouse, USB, optical

674316-001

*Not shown

Mass Storage Devices (not illustrated)
DVD-ROM drive

608394-001

DVD±RW drive

657958-001

Blu-ray BD-RW SuperMulti XL Drive

719157-001

750 GB, 7200 rpm hard drive, hybrid SSD

719105-001

500 GB, hard drive, hybrid SSD

724938-001

500 GB, 10000 rpm hard drive

683923-001

500 GB, 7200 rpm, self-encrypting (SED) hard drive

696442-001

Screen Message

Probable Cause

Recommended Action

101-Option ROM Error

1. System ROM checksum
error.

1. Verify ROM, reflash if required
2. Remove suspected card,
reboot
3. Clear CMOS memory, reboot
4. Replace system board

2. Expansion board option
ROM checksum
103-System Board
Failure

DMA, timers

1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.

164-Memory Size Error
and
201-Memory Error

Incorrect memory configuration

1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.

214-DIMM Configuration
Warning

Populated DIMM configuration is not optimized

Rearrange the DIMMs so that
each channel has the same
amount of memory.

301-, 304-Keyboard
error

Keyboard failure.

Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard. If
304, possible system board problem.

501-Display Adapter Fail- Graphics display controller.
ure

1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.

1720-SMART Hard Drive
Detects Imminent Failure

1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.

Hard drive is about to fail.

500 GB, 7200 rpm, Advanced Format hard drive

686217-001

500 GB, 7200 rpm hard drive

613208-001

320 GB, 7200 rpm hard drive

639135-001

256 GB Solid State Drive (SSD), self-encrypting (SED)

680020-001

128 GB Solid State Drive (SSD)

665961-001

2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.

32 GB mSATA drive

719566-001

3. Press the F10 key to enter Computer Setup.

Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.

4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your
new password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
- Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.

Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, press and hold the CMOS button for 5 seconds.
4. Replace the chassis access panel and reconnect the power cord.
5. Turn on the computer and allow it to start.

HP EliteDesk 800 G1, USDT Chassis

723287-001

page 2

System Setup and Boot
Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10
at the appropriate time, you must restart the computer and again press F10 when the monitor
light turns green. NOTE: Not all settings are available for all models.

Advanced
(continued)

Onboard Devices - Allows you to set resources for or disable on-board system
devices.
Device Options - Allows you to set:
• Printer mode (Bi-Directional, EPP + ECP, Output Only)
• Num Lock State at Power-on (off/on)
• Integrated Video (enable/disable)
• Integrated Graphics (Auto/Disable/Force)
• Internal Speaker (enable/disable)
• NIC PXE Option ROM Download (enable/disable)
• SATA RAID Option ROM Download (enable/disable)
• Multi-Processor (enable/disable)
• Hyper-threading (enable/disable)
• Turbo Mode (enable/disable)

Computer Setup Menu
Heading

Option/Description

File

System Information - Lists the following main system specifications:
•
•
•
•
•
•

Product name
SKU number (some models)
Processor type/speed/stepping
Cache size (L1/L2/L3)
Installed memory size/speed/ch
Integrated MAC Address

•
•
•
•
•

Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA
palette snooping.

System BIOS
Chassis serial number
Asset tracking number
ME firmware version
ME management mode

VGA Configuration - Allows you to specify which VGA controller is the “boot”/
primary. Displayed only if add-in video card installed.

About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.

AMT Configuration - Allows you to set:
• AMT (enable/disable)
• Unconfigure AMT/ME (enable/disable)
• Hide Unconfigure ME Confirmation Prompt (enable/disable)
• Watchdog Timer (enable/disable)

Replicated Setup - Allows you to save or restore system configuration to/from
a USB flash drive.
Default Setup - Allows you to save current settings as default or restore factory settings as default.
Apply Defaults and Exit - Applies the selected default settings and clears any
established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup.
Storage

Device Configuration - Lists all installed BIOS-controlled storage devices. The
following options are available:
•
•
•
•

CD-ROM
Hard Disk
Default Values
Translation Mode

•
•
•
•

SSD Life Used
SMART (ATA disks only)
Diskette
SATA Defaults

Storage Options - Allows you to set:
• eSATA Port - Set SATA port as eSATA port for use with external drive.
• SATA Emulation - Choose how the SATA controller and devices are accessed
by the OS. SATA Emulation choices are AHCI, RAID, or IDE.
• Removable Media Boot - Enables/disables ability to boot the system from
removable media.
• Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.
DPS Self-Test - Execute self-tests on ATA hard drives capable of performing
the Drive Protection System (DPS) self-tests.
Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify
hard drive boot order.
• Shortcut to Temporarily Override Boot Order
Security

Setup Password - Set and enable the setup (Admin) password.
Power-On Password - Set and enable power-on password.
Password Options - Allows to you enable/disable:
• Lock Legacy Resources
• Setup Browse Mode
• Password prompt on F9 & F12
• Network Server Mode

Diagnostic LEDs
LED

Color

LED Activity

Power

White

On

State/Message
Computer on

Power

White

1 blink every 2 seconds

Normal Suspend Mode

Power

Red

1 blink every second followed
by a 2 second pause

CPU thermal shutdown

Power

Red

3 blinks, 1 blink every second
followed by a 2 second pause

Processor not installed

Power

Red

4 blinks, 1 blink every second
followed by a 2 second pause

Power failure (power supply overload)

Power

Red

5 blinks, 1 blink every second
followed by a 2 second pause

Pre-video memory error

Power

Red

6 blinks, 1 blink every second
followed by a 2 second pause

Pre-video graphics error

Power

Red

7 blinks, 1 blink every second
followed by a 2 second pause

System board failure (ROM

Power

Red

8 blinks, 1 blink every second
followed by a 2 second pause

Invalid ROM based on Checksum

Power

Red

9 blinks, 1 blink every second
followed by a 2 second pause

System powers on but is unable to
boot

Power

Red

10 blinks, 1 blink every second
followed by a 2 second pause

Bad option card

Power

Red

11 blinks, 1 blink every second
followed by a 2 second pause

Current processor does not support a
feature previously enabled.

none

none

System does not power on and
LEDs are not flashing

System unable to power on

Smart Cover - Allows you to lock/unlock the smart cover and set the cover
removal sensor to disable/notify user/setup password.
Device Security - Set Device Available/Device Hidden for: embedded security device,
system audio, network controller, USB controller, serial/parallel ports, and SATA
ports.
USB Security - Set Device Available/Device Hidden for front USB ports, rear USB
ports, internal USB ports, accessory USB ports.
Slot Security - Disable the PCI, PCIe, and Mini Card slots.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard
locale setting.
Master Boot Record Security - enables/disables MBR.
System Security - Allows you to set:
• Data Execution Prevention (enable/disable)
• SVM CPU Virtualization (enable/disable).
• Virtualization Technology (VTx) (enable/disable)
• Virtualization Technology/Directed IO (VTd) (enable/disable)
• Trusted Execution Technology (enable/disable)
• Embedded Security Device (enable/disable)
• Reset to Factory Settings (Do not reset/Reset)
• Measure boot variables/devices to PCR1 (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
• No PPI provisioning (Windows 8 only; enable/disable)
• Allow PPI policy to be changed by OS (enable/disable)
DriveLock Security - Allows you to assign or modify a master or user password
for hard drives.
Secure Boot Configuration (Windows 8 only)
• Legacy Support (enable/disable)
• Secure Boot (enable/disable).
• Key Management (enable/disable)
• Fast Boot (enable/disable)
Power

OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates.
Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller
Thermal - Control minimum fan speed.

Advanced

Power-On Options - Allows you to set:
• POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)
• POST messages (enable/disable)
• Press the ESC key for Startup Menu (enable/disable)
• Option ROM Prompt (enable/disable)
• After Power Loss (off/on/previous state)
• POST Delay (none, 5, 10, 15, 20, or 60 seconds)
• Remote Wakeup Boot Source (remote server/local hard drive)
• Factory Recovery Boot Support (enable/disable)
• Bypass F1 Prompt on Configuration Changes (enable/disable)
BIOS Power-On - Set the computer to turn on at a preset time.

HP EliteDesk 800 G1, USDT Chassis

723287-001

page 3

System Board

System Board Connectors and Jumpers (component location may vary)
PWR

DC power connector

MIC

Microphone connector

VGA

Video connector

USB3

USB 3.0 ports

PS2

PS/2 mouse/kybd connectors

USB2

USB 2.0 ports

DISPLAYPORT

DisplayPort connector

SATA0

Hard drive connector

USB

USB connectors (4)

PB/LED

Power button connector

RJ45/USB

Ntwrk connector/USB ports

SPKR

Speaker connector

IN/OUT

Headphone/microphone

CHFAN

Front fan connector

CHFAN2

Fan connector

mSATA

Mini-SATA

BAT

RTC battery socket

XU1

Processor socket

SATA PWR1

Optical drive power connector

CMOS

CMOS button

MXM

Graphics card connector

DIMM3

SODIMM 3
SODIMM 1

HSENSE

Hood sensor connector

DIMM1

MEDIA 3.0

SD Media Card Reader

PSWD

Password header

X1PCIEXP1

Mini PCI Express x1

SATA3

Optical drive

HDDLED

Hard drive activity LED

HLOCK

Hood lock connector

HDPH

Headphone connector

HP EliteDesk 800 G1, USDT Chassis

723287-001

page 4



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