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2014-12-11

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OFFICEJET 4500
OFFICEJET ADVANTAGE 4500
User Guide

K710

HP Officejet 4500 (G510)/
HP Officejet 4575 (K710)/HP
Officejet Advantage 4500
(K710) All-in-One series
User Guide

Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.

Acknowledgements
Windows, Windows XP, and Windows
Vista are U.S. registered trademarks of
Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.

Safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
1. Read and understand all instructions
in the documentation that comes with
the device.
2. Observe all warnings and
instructions marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on a
stable surface.
6. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line cord
cannot be damaged.
7. If the product does not operate
normally, see Solve a problem.
8. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.

Accessibility
The device provides a number of
features that make it accessible for
people with disabilities.
Visual
The device software is accessible for
users with visual impairments or low

vision through the use of your operating
system's accessibility options and
features. It also supports most assistive
technology such as screen readers,
Braille readers, and voice-to-text
applications. For users who are color
blind, colored buttons and tabs used in
the software and on the device control
panel have simple text or icon labels
that convey the appropriate action.
Mobility
For users with mobility impairments, the
device software functions can be
executed through keyboard
commands. The software also supports
Windows accessibility options such as
StickyKeys, ToggleKeys, FilterKeys,
and MouseKeys. The device doors,
buttons, paper trays, and paper guides
can be operated by users with limited
strength and reach.
Support
For more details about the accessibility
of this product and HP's commitment to
product accessibility, visit HP's Web
site at www.hp.com/accessibility.
For accessibility information for the Mac
OS X, visit the Apple Web site at
www.apple.com/accessibility.

Contents
1

Get started
Accessibility................................................................................................................................9
Eco-Tips....................................................................................................................................10
Understand the device parts.....................................................................................................10
Front view...........................................................................................................................10
Printing supplies area.........................................................................................................11
Back view............................................................................................................................11
Use the product control panel...................................................................................................12
Overview of buttons and lights...........................................................................................12
Change product settings.....................................................................................................13
Select the mode............................................................................................................13
Change product settings...............................................................................................14
Types of messages.............................................................................................................14
Status messages..........................................................................................................14
Warning messages.......................................................................................................14
Error messages............................................................................................................14
Critical error messages.................................................................................................15
Finding the device model number............................................................................................15
Select print media.....................................................................................................................15
Recommended papers for printing and copying.................................................................15
Recommended papers for photo printing...........................................................................17
Tips for selecting and using media.....................................................................................17
Load an original on the scanner glass......................................................................................18
Load an original in the automatic document feeder (ADF).......................................................19
Load media...............................................................................................................................19
Maintain the device...................................................................................................................21
Clean the scanner glass.....................................................................................................21
Clean the exterior ..............................................................................................................22
Clean the automatic document feeder (ADF) (Some models only)....................................22
Turn off the device....................................................................................................................24

Print
Print documents........................................................................................................................25
Print documents (Windows)................................................................................................25
Print documents (Mac OS X)..............................................................................................26
Print brochures.........................................................................................................................26
Print brochures (Windows).................................................................................................26
Print brochures (Mac OS X)................................................................................................26
Print on envelopes....................................................................................................................27
Print on envelopes (Windows)............................................................................................27
Print on envelopes (Mac OS X)..........................................................................................27
Print a Web page......................................................................................................................28
Print a Web page (Windows)..............................................................................................28
Print a Web page (Mac OS X)............................................................................................28

Print photos..............................................................................................................................29
Print photos on photo paper (Windows).............................................................................29
Print photos on photo paper (Mac OS X)...........................................................................29
Print on special and custom-sized paper..................................................................................30
Print on special or custom-sized paper (Windows)............................................................30
Print on special or custom-sized paper (Mac OS X)...........................................................31
Print borderless documents......................................................................................................31
Print borderless documents (Windows)..............................................................................32
Print borderless documents (Mac OS X)............................................................................32
3

Scan
Scan an original........................................................................................................................34
Scan an original from the product control panel.................................................................34
Edit a scanned document using optical character recognition (OCR) software.......................35

Copy
Copy documents.......................................................................................................................36
Change copy settings...............................................................................................................36

Fax
Send a fax................................................................................................................................38
Send a basic fax.................................................................................................................38
Send a fax manually from a phone.....................................................................................39
Send a fax using monitor dialing........................................................................................40
Send a fax from memory....................................................................................................41
Schedule a fax to send later...............................................................................................41
Send a fax to multiple recipients.........................................................................................42
Send a fax in Error Correction Mode..................................................................................42
Receive a fax............................................................................................................................43
Receive a fax manually......................................................................................................43
Set up backup fax...............................................................................................................44
Reprint received faxes from memory..................................................................................45
Poll to receive a fax............................................................................................................45
Forward faxes to another number......................................................................................46
Set the paper size for received faxes.................................................................................46
Set automatic reduction for incoming faxes........................................................................47
Block junk fax numbers......................................................................................................47
Add numbers to the junk fax list...................................................................................48
Remove numbers from the junk fax list........................................................................48
Print a Junk Fax Report................................................................................................48
Receive faxes to your computer (Fax to PC and Fax to Mac)............................................49
Fax to PC and Fax to Mac requirements......................................................................49
Activate Fax to PC and Fax to Mac..............................................................................49
Modify Fax to PC or Fax to Mac settings......................................................................50
Turn off Fax to PC or Fax to Mac.................................................................................50

Contents
Change fax settings..................................................................................................................50
Configure the fax header....................................................................................................51
Set the answer mode (Auto answer)..................................................................................51
Set the number of rings before answering..........................................................................51
Change the answer ring pattern for distinctive ring............................................................52
Set the fax error correction mode.......................................................................................52
Set the dial type..................................................................................................................53
Set the redial options..........................................................................................................53
Set the fax speed................................................................................................................53
Set the fax sound volume...................................................................................................54
Fax over Internet Protocol (FoIP).............................................................................................54
Use reports...............................................................................................................................55
Print fax confirmation reports..............................................................................................55
Print fax error reports..........................................................................................................56
Print and view the fax log...................................................................................................56
Clear the fax log.................................................................................................................57
Print the details of the last fax transaction..........................................................................57
Print a Caller ID History Report..........................................................................................58
6

Work with ink cartridges
Information about ink cartridges...............................................................................................59
Check the estimated ink levels.................................................................................................60
Handle the ink cartridges..........................................................................................................61
Replace the ink cartridges........................................................................................................61
Store printing supplies..............................................................................................................65
Advanced ink cartridge maintainance.......................................................................................65
Align the ink cartridges.......................................................................................................65
Clean the ink cartridges......................................................................................................67

Solve a problem
HP support................................................................................................................................69
Obtain electronic support....................................................................................................70
HP support by phone..........................................................................................................70
Before you call..............................................................................................................70
Phone support period...................................................................................................71
Telephone support numbers.........................................................................................71
After the phone support period.....................................................................................73
General troubleshooting tips and resources.............................................................................73
Solve printing problems............................................................................................................74
The device shuts down unexpectedly.................................................................................74
Error message appears on control-panel display...............................................................74
Alignment fails....................................................................................................................74
The device is not responding (nothing prints).....................................................................74
Device takes a long time to print........................................................................................75
Blank or partial page printed...............................................................................................75
Something on the page is missing or incorrect...................................................................76
Placement of the text or graphics is wrong.........................................................................76
The device prints half a page, then ejects the paper..........................................................77

Poor print quality and unexpected printouts.............................................................................77
Solution 1: Use genuine HP cartridges...............................................................................77
Solution 2: Check the paper...............................................................................................77
Solution 3: Wait a short period of time (if possible)............................................................78
Solution 4: Check the print settings....................................................................................78
Step 1: Check the print quality settings........................................................................79
Step 2: Check the Print in Grayscale setting................................................................79
Solution 5: Check estimated ink levels and replace low or empty ink cartridges...............80
Solution 6: Print and evaluate a diagnostic report and troubleshoot defects......................80
Print Quality Diagnostic Report....................................................................................81
Self-Test Report............................................................................................................85
Solution 7: Clean the ink cartridges....................................................................................87
Solution 8: Align the ink cartridges.....................................................................................88
Solution 9: Replace the problem ink cartridge....................................................................88
Solution 10: Service the product.........................................................................................88
Clean the area around the ink nozzles.....................................................................................89
Solve paper-feed problems......................................................................................................91
Solve copy problems................................................................................................................92
No copy came out...............................................................................................................93
Copies are blank.................................................................................................................93
Documents are missing or faded........................................................................................93
Size is reduced...................................................................................................................94
Copy quality is poor ...........................................................................................................94
Copy defects are apparent.................................................................................................94
The device prints half a page, then ejects the paper..........................................................95
Paper mismatch..................................................................................................................95
Solve scan problems................................................................................................................95
Scanner did nothing............................................................................................................95
Scan takes too long............................................................................................................96
Part of the document did not scan or text is missing..........................................................96
Text cannot be edited.........................................................................................................97
Error messages appear......................................................................................................97
Scanned image quality is poor ..........................................................................................97
Scan defects are apparent.................................................................................................98
Solve fax problems...................................................................................................................99
The fax test failed...............................................................................................................99
Solve wired (Ethernet) network problems (some models only)..............................................111
General network troubleshooting......................................................................................111
Network port created does not match device IP address (Windows)...............................112

Contents
Solve wireless problems (some models only)........................................................................112
Basic wireless troubleshooting.........................................................................................112
Advanced wireless troubleshooting..................................................................................113
Step 1: Make sure your computer is connected to your network................................113
Step 2: Make sure that the HP device is connected to your network.........................114
Step 3: Check to see if the firewall software is blocking communication....................115
Step 4: Make sure the HP device is online and ready................................................116
Step 5: Make sure the wireless version of the HP device is set as the default printer
driver (Windows only).................................................................................................116
Step 6: Make sure the HP Network Devices Support service is running (Windows
only)............................................................................................................................117
Add hardware addresses to a wireless access point (WAP)......................................117
Configure your firewall to work with HP devices.....................................................................118
Solve device management problems.....................................................................................119
Embedded Web server cannot be opened.......................................................................120
The EWS is only available in English...............................................................................120
Troubleshoot installation issues.............................................................................................121
Hardware installation suggestions....................................................................................121
Software installation suggestions.....................................................................................122
Understand the Printer Status Report and Self-Test Report..................................................122
Understand the network configuration page (some models only)..........................................124
Clear jams...............................................................................................................................125
Clear paper jams..............................................................................................................126
Avoid paper jams..............................................................................................................127
A Technical information
Warranty information..............................................................................................................128
Hewlett-Packard limited warranty statement....................................................................129
Ink cartridge warranty information....................................................................................130
Device specifications..............................................................................................................131
Physical specifications......................................................................................................131
Product features and capacities.......................................................................................131
Processor and memory specifications..............................................................................131
System requirements........................................................................................................132
Network protocol specifications (Some models only).......................................................132
Embedded Web server specifications (some models only)..............................................133
Media specifications.........................................................................................................133
Understand supported sizes.......................................................................................133
Understand supported media types and weights.......................................................135
Set minimum margins.................................................................................................136
Guidelines for two-sided (duplex) printing............................................................137
Print resolution..................................................................................................................137
Print specifications............................................................................................................137
Copy specifications...........................................................................................................137
Fax specifications.............................................................................................................138
Scan specifications...........................................................................................................139
Operating environment.....................................................................................................139
Electrical requirements.....................................................................................................139
Acoustic emission specification........................................................................................139

Regulatory information...........................................................................................................140
FCC statement..................................................................................................................141
Notice to users in Korea...................................................................................................141
VCCI (Class B) compliance statement for users in Japan................................................141
Notice to users in Japan about the power cord................................................................142
Noise emission statement for Germany...........................................................................142
LED indicator statement...................................................................................................142
Notice to users of the U.S. telephone network: FCC requirements..................................143
Notice to users of the Canadian telephone network.........................................................143
Notice to users in the European Economic Area..............................................................145
Notice to users of the German telephone network...........................................................145
Australia wired fax statement...........................................................................................145
Regulatory information for wireless products...................................................................145
Exposure to radio frequency radiation........................................................................146
Notice to users in Brazil..............................................................................................146
Notice to users in Canada..........................................................................................146
Notice to users in Taiwan...........................................................................................146
European Union regulatory notice..............................................................................147
Regulatory model number................................................................................................147
Declaration of conformity..................................................................................................148
Environmental product stewardship program.........................................................................151
Paper use.........................................................................................................................151
Plastics.............................................................................................................................151
Material safety data sheets...............................................................................................151
Recycling program............................................................................................................151
HP inkjet supplies recycling program...............................................................................151
Disposal of waste equipment by users in private households in the European
Union................................................................................................................................152
Power consumption..........................................................................................................152
Chemical Substances.......................................................................................................153
RoHS notices (China only)...............................................................................................153
Third-party licenses................................................................................................................154
HP Officejet 4500 Desktop...............................................................................................155
HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500.............................158
HP Officejet 4500 Wireless...............................................................................................165
B HP supplies and accessories
Order printing supplies online.................................................................................................172
Supplies..................................................................................................................................172
Supported ink cartridges...................................................................................................172
HP media..........................................................................................................................173

Contents
C Additional fax setup
Set up faxing (parallel phone systems)..................................................................................174
Choose the correct fax setup for your home or office.......................................................175
Case A: Separate fax line (no voice calls received).........................................................177
Case B: Set up the device with DSL.................................................................................178
Case C: Set up the device with a PBX phone system or an ISDN line............................179
Case D: Fax with a distinctive ring service on the same line............................................179
Case E: Shared voice/fax line..........................................................................................180
Case F: Shared voice/fax line with voice mail..................................................................181
Case G: Fax line shared with computer modem (no voice calls received).......................182
Set up the device with a computer dial-up modem.....................................................183
Set up the device with a computer DSL/ADSL modem..............................................184
Case H: Shared voice/fax line with computer modem......................................................185
Shared voice/fax with computer dial-up modem.........................................................185
Shared voice/fax with computer DSL/ADSL modem..................................................187
Case I: Shared voice/fax line with answering machine....................................................188
Case J: Shared voice/fax line with computer modem and answering machine................189
Shared voice/fax line with computer dial-up modem and answering machine...........190
Shared voice/fax line with computer DSL/ADSL modem and answering
machine......................................................................................................................192
Case K: Shared voice/fax line with computer dial-up modem and voice mail..................193
Serial-type fax setup...............................................................................................................195
Test fax setup.........................................................................................................................196
D Network setup (some models only)
Change basic network settings...............................................................................................197
View and print network settings........................................................................................197
Turn the wireless radio on and off (some models only)....................................................197
Change advanced network settings.......................................................................................197
Set link speed...................................................................................................................198
To View IP settings...........................................................................................................198
To Change IP settings......................................................................................................198
Set up the device for wireless communication (some models only).......................................199
Understand 802.11 wireless network settings..................................................................199
To set up wireless communication using the device control panel with wireless setup
wizard...............................................................................................................................200
To set up wireless communication using the installer (Windows)....................................201
To set up wireless communication using the installer (Mac OS X)...................................201
Connect the device using an ad hoc wireless network connection..................................201
To turn off wireless communication..................................................................................202
To print a wireless test page.............................................................................................202
Reset wireless settings.....................................................................................................202
Change the connection method........................................................................................202
Guidelines for ensuring wireless network security............................................................203
To add hardware addresses to a WAP.......................................................................203
Other guidelines.........................................................................................................203
Guidelines for reducing interference on a wireless network.............................................203
Uninstall and reinstall the software.........................................................................................203
E

Device management tools
Toolbox (Windows).................................................................................................................206

Use the HP Solution Center (Windows).................................................................................206
HP Utility (Mac OS X).............................................................................................................206
Embedded Web server (some models only)..........................................................................207
F

Errors (Windows)
Fax Memory Full.....................................................................................................................209
Device Disconnected..............................................................................................................209
Ink Alert...................................................................................................................................209
Cartridge Problem..................................................................................................................210
Solution 1: Install the ink cartridges correctly...................................................................210
Solution 2: Turn the product off and on............................................................................212
Solution 3: Clean the electrical contacts...........................................................................212
Solution 4: Replace the ink cartridge................................................................................212
Paper Mismatch......................................................................................................................212
The cartridge cradle cannot move..........................................................................................212
Paper Jam..............................................................................................................................212
Paper Jam..............................................................................................................................212
The printer is out of paper......................................................................................................213
Printer Offline..........................................................................................................................213
Printer Paused........................................................................................................................213
Document failed to print..........................................................................................................213
General printer error...............................................................................................................213
Align cartridge.........................................................................................................................214
Index............................................................................................................................................215

Get started
This guide provides details about how to use the device and to resolve problems.
•
•
•
•
•
•
•
•
•
•
•

Accessibility
Eco-Tips
Understand the device parts
Use the product control panel
Finding the device model number
Select print media
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load media
Maintain the device
Turn off the device
NOTE: If you are using the device with a computer running Windows XP Starter
Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features
might not be available. For more information, see Operating system compatibility.

Accessibility
The device provides a number of features that make it accessible for people with
disabilities.
Visual
The device software is accessible for users with visual impairments or low vision through
the use of your operating system's accessibility options and features. It also supports
most assistive technology such as screen readers, Braille readers, and voice-to-text
applications. For users who are color blind, colored buttons and tabs used in the software
and on the device control panel have simple text or icon labels that convey the appropriate
action.
Mobility
For users with mobility impairments, the device software functions can be executed
through keyboard commands. The software also supports Windows accessibility options
such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons,
paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to product
accessibility, visit HP's Web site at www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple Web site at www.apple.com/
accessibility.

Get started

Chapter 1

Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has
provided the Eco-Tips below to help you focus on ways to assess and reduce the impact
of your printing choices. In addition to specific features in this product, please visit the HP
Eco Solutions Web site for more information on HP's environmental initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
•

•

•
•

Duplex printing: Use Paper-saving Printing to print two-sided documents with
multiple pages on same sheet to reduce paper usage. For more information, see
Two-sided printing (duplexing).
Smart Web printing (Windows): The HP Smart Web Printing interface includes a
Clip Book and Edit Clips window where you can store, organize, or print clips you
have gathered from the Web. For more information, see Print a Web page.
Energy Savings Information: To determine the ENERGY STAR® qualification
status for this product, see Power consumption.
Recycled Materials: For more information regarding recycling of HP products,
please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Understand the device parts
This section contains the following topics:
•
•
•

Front view
Printing supplies area
Back view

Front view
HP Officejet 4500 / HP Officejet 4575 /
HP Officejet 4500 Wireless / HP Officejet
Advantage 4500

Get started

HP Officejet 4500 Desktop

Control panel

Main tray

Cartridge access door

Scanner glass

Automatic document feeder

Scanner lid

Printing supplies area
HP Officejet 4500 / HP Officejet 4575 /
HP Officejet 4500 Wireless / HP Officejet
Advantage 4500

Cartridge access door

Ink cartridges

HP Officejet 4500 Desktop

Back view
HP Officejet 4500 / HP Officejet 4575 /
HP Officejet 4500 Wireless / HP Officejet
Advantage 4500

HP Officejet 4500 Desktop

Understand the device parts

Chapter 1
1

Universal serial bus (USB) port

Ethernet port (HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500 only)

Power input

1-LINE (fax)

2-EXT (phone)

Use the product control panel
This section contains the following topics:
•
•
•

Overview of buttons and lights
Change product settings
Types of messages

Overview of buttons and lights

The following diagram and related table provide a quick reference to the device control
panel features.
Label

Name and Description

Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. The
button is lit when the wireless feature is on.

Keypad: Enters values.

Attention light: Indicates an error condition.

Back button: Reverts back to its previous setting or upper level menu.

Left arrow button: Navigates forward through settings in the menus.

OK button: Selects the current menu or setting.

Right arrow button: Navigates in reverse through settings in the menus.

Setup: Presents the Setup menu for generating reports and other maintenance settings, and
for accessing the Help menu. The topic that you select from the Help menu opens a help window
on your computer screen.

Get started

(continued)
Label

Name and Description

Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function
selected.

Cancel: Stops a job, exits a menu, or exits settings.

Scan function indicator

Copy Color function indicator

Copy B&W function indicator

Fax Color function indicator

Fax B&W function indicator

Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks
while performing a job.
When the device is turned off, a minimal amount of power is still supplied. To completely
disconnect the power supply, turn the device off, and then unplug the power cord.

Change product settings
You use the control panel to change the product’s mode and settings, print reports, or
get help for the product.
TIP: If the product is connected to a computer, you can also change the product
settings using software tools available on your computer, such as the Toolbox
(Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). For more
information about these tools, see Device management tools.
This section contains the following topics:
•
•

Select the mode
Change product settings

Select the mode

The mode indicator arrow on the control panel shows the mode currently selected for the
product.
NOTE: After selecting a mode and changing settings, press
start the job.

(Start button) to

Use the product control panel

Chapter 1

To select a different mode
Press left arrow

or right arrow

to select the desired mode, and then press OK.

To change settings for a mode
1. After selecting a mode, press the arrow buttons to scroll through the available settings
available, and then press OK to select the setting you want to change.
2. Press the arrow buttons to change the settings, and then press OK.
NOTE: Use the left arrow
entry on the display.

button or

button when you want to delete an incorrect

Change product settings
To change the product settings or print reports, use the options available in the Setup
menu:
1. Press the (Setup) button
2. Press the arrow buttons to scroll through the menus.
3. Press OK to select menus or options.
NOTE: Use the left arrow
entry on the display.

button or

button when you want to delete an incorrect

Types of messages
While using the product, messages will appear on the control panel display. These
messages provide information about the product's activity. While some types of
messages just provide information about the product's status, other types of messages
might require that you take the appropriate action (often specified in the message itself)
before the product can continue functioning.
Status messages
Status messages reflect the current state of the device. They inform you of normal
operation and require no action to clear them. They change as the state of the device
changes. Whenever the device is ready, not busy, and has no pending warning
messages, the status message READY appears if the device is turned on.
Warning messages
Warning messages inform you of events that require your attention, but they do not
prevent the device from operating. An example of a warning message is a low ink warning.
These messages appear until you resolve the condition.
Error messages
Error messages communicate that some action must be performed, such as adding
media or clearing a media jam. These messages are usually accompanied by a blinking
red Attention light. Take the appropriate action to continue printing.

Get started

If the error message shows an error code, press the Power button to turn off the device,
and then turn it on again. In most situations, this action solves the problem. If the message
persists, your device might need service. For more information, see Solve a problem.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by pressing the Power button to turn off the device, and then turning it on again.
If a critical error persists, service is required. For more information, see Solve a
problem.

Finding the device model number
In addition to the model name that appears on the front of the device, this device has a
specific model number. You can use this number to help determine which supplies or
accessories are available for your product, as well as when obtaining support.
The model number is printed on a label located inside the device, near the ink cartridges
area.

Select print media
The device is designed to work well with most types of office media. It is best to test a
variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP Web site at www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing
and copying of everyday documents. All papers with the ColorLok
logo are independently tested to meet high standards of reliability
and print quality, and produce documents with crisp, vivid color,
bolder blacks & dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes
from major paper manufacturers.

This section contains the following topics:
•
•
•

Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using media

Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.

Select print media

Chapter 1

Depending on your country/region, some of these papers might not be available.
HP Brochure Paper
HP Superior Inkjet
Paper

These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for near-photographic
reproductions and business graphics for report covers, special
presentations, brochures, mailers, and calendars.

HP Bright White Inkjet
Paper

HP Bright White Inkjet Paper delivers high-contrast colors and sharp
text. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal for newsletters, reports, and flyers. It
features ColorLok Technology for less smearing, bolder blacks and
vivid colors.

HP Printing Paper

HP Printing Paper is a high-quality multifunction paper. It produces
documents that look and feel more substantial than documents printed
on standard multipurpose or copy paper. It features ColorLok
Technology for less smearing, bolder blacks and vivid colors. It is acidfree for longer lasting documents.

HP Office Paper

HP Office Paper is a high-quality multifunction paper. It is suitable for
copies, drafts, memos and other everyday documents. It features
ColorLok Technology for less smearing, bolder blacks and vivid colors.
It is acid-free for longer lasting documents

HP Office Recycled
Paper

HP Office Recycled Paper is a high-quality multifunction paper made
with 30% recycled fiber. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors. It is acid-free for longer lasting
documents.

HP Premium
Presentation Paper

These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are
heavyweight for an impressive look and feel.

HP Professional Paper
HP Premium Inkjet
Transparency Film

HP Premium Inkjet Transparency Film makes your color presentations
vivid and even more impressive. This film is easy to use and handle and
dries quickly without smudging.

HP Advanced Photo
Paper

This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed photo.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13x18 cm (5 x7 inch) and two finishes – glossy or soft gloss
(satin matte). It is acid-free for longer lasting documents.

HP Everyday Photo
Paper

Print colorful, everyday snapshots at a low cost, using paper designed
for casual photo printing. This affordable, photo paper dries quickly for
easy handling. Get sharp, crisp images when you use this paper with
any inkjet printer. Available in semi-gloss finish in 8.5 x11 inch, A4, 4 x
6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.

HP Iron-On Transfers

HP Iron-on Transfers (for color fabrics or for light or white fabrics) are
the ideal solution for creating custom T-shirts from your digital photos.

To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.
HP Photo Value Packs:

Get started

HP Photo Value Packs conveniently package Original HP ink cartridges and HP
Advanced Photo Paper to save you time and take the guesswork out of printing affordable
professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper
have been designed to work together so your photos are long lasting and vivid, print after
print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

Recommended papers for photo printing
If you want the best print quality, HP recommends using HP papers that are specifically
designed for the type of project you are printing.
Depending on your country/region, some of these papers might not be available.
HP Advanced Photo Paper
This thick photo paper features an instant-dry finish for easy handling without smudging.
It resists water, smears, fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in several sizes, including A4, 8.5
x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or
soft gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo
printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer. Available in semi-gloss finish in
8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents.
HP Photo Value Packs:
HP Photo Value Packs conveniently package Original HP ink cartridges and HP
Advanced Photo Paper to save you time and take the guesswork out of printing affordable
professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper
have been designed to work together so your photos are long lasting and vivid, print after
print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.
To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the prompts to select your product, and then click one
of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.

Tips for selecting and using media
For the best results, observe the following guidelines.
•
•
•

Always use media that conforms to the device specifications. For more information,
see Media specifications.
Load only one type of media at a time into a tray or automatic document feeder (ADF)
(some models only).
When loading the trays and ADF (some models only), make sure the media is properly
loaded. For more information, see Load media or Load an original in the automatic
document feeder (ADF).

Select print media

Chapter 1

•
•

Do not overload the tray or ADF (some models only). For more information, see Media
specifications.
To prevent jams, poor print quality, and other printing problems, avoid loading the
following media in the trays or ADF (some models only):
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
◦ Media that contains staples or clips
NOTE: To scan, copy, or fax documents that contain pages that do not conform
to these guidelines, use the scanner glass. For more information, see Load an
original on the scanner glass.

Load an original on the scanner glass
You can copy, scan, or fax up to letter- or A4-size originals by loading them on the glass.
NOTE: Many of the special features will not work correctly if the glass and lid backing
are not clean. For more information, see Maintain the device.
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load your original print side down.
TIP: For more help on loading an original, refer to the engraved guides along the
edge of the glass.

Get started

3. Close the lid.

Load an original in the automatic document feeder (ADF)
NOTE: The ADF is available for some models only.
You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size
document by placing it in the document feeder tray.
CAUTION: Do not load photos in the ADF; this might cause damage to your photos.
NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using
the ADF.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you
load your originals in the ADF. You must load your originals on the glass.
The document feeder tray holds a maximum of 50 sheets of plain paper.
To load an original in the document feeder tray
1. Load your original, with the print side up, into the document feeder tray. Place the
pages so that the top edge of the document goes in first. Slide the media into the
automatic document feeder until you hear a beep or see a message on the display
indicating that the loaded pages were detected.
TIP: For more help on loading originals in the automatic document feeder, refer
to the diagram engraved in the document feeder tray.

2. Slide the width guides inward until they stop at the left and right edges of the media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on
the device.

Load media
This section provides instructions for loading media into the device.

Load media

Chapter 1

To load media
1. Pull out the tray extender.

2. Insert the media print-side down along the right of the main tray. Make sure the stack
of media aligns with the right and back edges of the tray, and does not exceed the
line marking in the tray.
NOTE: Do not load paper while the device is printing.
•

Envelopes: Load envelopes with the flaps facing up to the right or the back of
the tray. Depending on the type of envelope you are loading, the flap hinge should
be on the left or towards the back of the tray.
• Photo paper: If the photo paper has a tab along one edge, make sure the tab is
pointing towards the back of the product.
• Transparencies: Insert transparencies with the rough side down and the
adhesive strip pointing towards the back of the product.
• Custom-sized media: Use only custom-sized media that is supported by the
device. For more information, see Media specifications.
3. Slide the media guides in the tray to adjust them for the media size that you have
loaded.

Get started

Maintain the device
This section provides instructions for keeping the device in top working condition. Perform
these maintenance procedures as necessary.
•
•
•

Clean the scanner glass
Clean the exterior
Clean the automatic document feeder (ADF) (Some models only)

Clean the scanner glass
NOTE: Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can
slow down performance, degrade the quality of scans, and affect the accuracy of
special features such as fitting copies to a certain page size.
To clean the scanner glass
1. Turn off the device.
2. Lift the scanner lid.
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass
cleaner. Dry the glass with a dry, soft, lint-free cloth.

CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners
that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which
can damage the scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.
CAUTION: Do not spray the glass cleaner directly on the glass. If too much glass
cleaner is applied, the cleaner could leak under the glass and damage the
scanner.
4. Close the scanner lid, and turn on the device.

Maintain the device

Chapter 1

Clean the exterior
WARNING! Before cleaning the device, turn off the power and unplug the power
cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The
exterior of the device does not require cleaning. Keep fluids away from the interior of the
device, as well as from the device control panel.

Clean the automatic document feeder (ADF) (Some models only)
NOTE: The ADF is available for some models only.
If the automatic document feeder picks up multiple pages or if it does not pick up plain
paper, you can clean the rollers and separator pad. Lift the automatic document feeder
cover to access the pick assembly inside the automatic document feeder, clean the rollers
or separator pad, and then close the cover.
If you have lines or dust appearing on scanned documents or faxes, clean the plastic strip
in the ADF.
To clean the rollers or separator pad
1. Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3), as shown below.

Automatic document feeder cover

Rollers

Separator pad

3. Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess
liquid from the cloth.

Get started

4. Use the damp cloth to wipe any residue off the rollers or separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl
(rubbing) alcohol.
5. Close the cover of the automatic document feeder.
To clean the plastic strip inside the automatic document feeder
1. Turn off the device and unplug the power cord.
NOTE: Depending how long the device is unplugged, the date and time might
be erased. You might need to reset the date and time later, when you plug the
power cord back in.
2. Lift the cover of the automatic document feeder until it stops, and then gently pry the
cover to release the catch.

3. Continue lifting the automatic document feeder cover to the vertical position.

Maintain the device

Chapter 1

4. Lift the automatic document feeder mechanism.

5. Clean the plastic strip with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the plastic strip, since they can damage it. Do not place or spray liquid directly on
the plastic strip. The liquid might seep under the glass and damage the device.
6. Gently lower the automatic document feeder mechanism to avoid dislodging the
plastic strip, and then close the cover of the automatic document feeder.
7. Plug in the power cord, and then turn on the device.
NOTE: If you still see dust or lines on scans after cleaning the plastic strip, you
may need to order a new plastic strip. For more information, see Solve a
problem.

Turn off the device
Turn off the product by pressing the
(power) button located on the product. Wait until
the power light turns off before unplugging the power cord or turning off a power strip. If
you improperly turn off the product, the print carriage might not return to the correct
position causing problems with the ink cartridges and print quality issues.

Get started

Print
Most print settings are automatically handled by the software application. You need to
change the settings manually only when you want to change print quality, print on specific
types of paper, or use special features. For more information about selecting the best
print media for your documents, see Select print media.
This section contains the following topics:
•
•
•
•
•
•
•

Print documents
Print brochures
Print on envelopes
Print a Web page
Print photos
Print on special and custom-sized paper
Print borderless documents

Print documents
NOTE: With certain types of paper, you can print on both sides of a sheet of paper
(called “two-sided printing” or “duplex printing”). For more information, see Two-sided
printing (duplexing).
Follow the instructions for your operating system.
•
•

Print documents (Windows)
Print documents (Mac OS X)

Print documents (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click a type of print task in the Printing Shortcuts list. The preset default settings for
the shortcuts are displayed.
6. If you change any settings on the Printing Shortcuts tab, you can save your custom
settings as a new printing shortcut:
a. Select the shortcut, and then click Save As.
b. To delete a shortcut, select the shortcut, and then click Delete.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.

7. Click OK.
8. Click Print or OK to begin printing.

Chapter 2

Print documents (Mac OS X)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
From the File menu in your software application, choose Print.
Make sure the product you want to use is selected.
Change the print settings for the option provided in the pop-up menus, as appropriate
for your project.
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.

5. Click Print to begin printing.

Print brochures
Follow the instructions for your operating system.
NOTE: To set print settings for all print jobs, make the changes in the printer driver.
For more information about the features of the Windows printer driver, see the online
help for the driver. For more information about printing from a specific application, see
the documentation that came with the application.
•
•

Print brochures (Windows)
Print brochures (Mac OS X)

Print brochures (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Select Brochure Printing – Borderless in the Printing Shortcuts list. The default
settings are displayed.
6. Change any other print settings.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.
7. Click Print to begin printing.

Print brochures (Mac OS X)
1. Load paper in the tray. For more information, see Load media.
2. From the File menu in your software application, choose Print.
3. Make sure the product you want to use is selected.

4. Choose Paper Type/Quality from the pop-up menu, and then choose the following
settings:
• Paper Type: the appropriate brochure paper type
• Quality: Normal or Best
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.
5. Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes
When choosing envelopes, avoid envelopes that have a very slick finish, self-stick
adhesives, clasps, or windows. Also, avoid envelopes with thick, irregular, or curled
edges, or areas that are wrinkled, torn, or otherwise damaged.
Make sure the envelopes you load in the product are tightly constructed and that the folds
are sharply creased.
NOTE: For more information about printing on envelopes, see the documentation
available with the software program you are using.
Follow the instructions for your operating system.
•
•

Print on envelopes (Windows)
Print on envelopes (Mac OS X)

Print on envelopes (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. On the Features tab, change the orientation to Landscape.
6. In the Basic Options area, from the Size drop-down list, select More. Then, select
the appropriate envelope type.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.
7. Click OK, and then click Print or OK to begin printing.

Print on envelopes (Mac OS X)
1.
2.
3.
4.

Print on envelopes

Chapter 2

5. Select the landscape or horizontal Orientation option.
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.
6. Select any other print settings that you want, and then click Print to begin printing.

Print a Web page
TIP: To print Web pages correctly, you might need to set your print orientation to
Landscape.
If you are using a computer running Windows and Internet Explorer 6.0 or higher for Web
browsing, you can use HP Smart Web Printing to ensure simple, predictable web printing
with control over what you want and how you want it printed. You can access HP Smart
Web Printing from the toolbar in Internet Explorer. For more information about HP Smart
Web Printing, see the help file provided with it.
NOTE: With certain types of paper, you can print on both sides of a sheet of paper
(called “two-sided printing” or “duplex printing”). For more information, see Two-sided
printing (duplexing).
Follow the instructions for your operating system.
•
•

Print a Web page (Windows)
Print a Web page (Mac OS X)

Print a Web page (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If your Web browser supports it, select the items on the Web page that you want to
include in the printout.
For example, in Internet Explorer, click the Options tab to select options such as As
laid out on screen, Only the selected frame, and Print all linked documents.
5. Click Print or OK to begin printing.

Print a Web page (Mac OS X)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
From the File menu in your software application, choose Print.
Make sure the product you want to use is selected.
Some Web browsers include special options for printing Web pages. If available,
choose the option for your Web browser from the pop-up menu in the Print dialog.
For more information, see the documentation provided with your Web browser.
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.

5. Select any other print settings that you want, and then click Print to begin printing.

Print photos
Do not leave unused photo paper in the input tray. The paper might start to curl, which
could reduce the quality of your printout. Photo paper should be flat before printing.
Follow the instructions for your operating system.
•
•

Print photos on photo paper (Windows)
Print photos on photo paper (Mac OS X)

Print photos on photo paper (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Click Photo Printing – Borderless or Photo Printing with white borders in the
Printing Shortcuts list. The default settings are displayed.
NOTE: To achieve the highest dpi resolution, you can use the Maximum dpi
setting with supported types of photo paper. If Maximum dpi is not listed in the
Print quality drop-down list, you can enable it from the Advanced tab.

6. If you change any settings on the Printing Shortcuts tab, you can save your custom
settings as a new printing shortcut:
• Select the shortcut, and then click Save As.
• To delete a shortcut, select the shortcut, and then click Delete.
TIP: You can change more options for the print job by using the features
available on the other tabs in the dialog box.
7. If you want to print the photo in black and white, click the Advanced tab and, in the
Color Options area, select the Print in grayscale check box.
8. Click OK, and then click Print or OK to begin printing.

Print photos on photo paper (Mac OS X)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
From the File menu in your software application, choose Print.
Make sure the product you want to use is selected.
Choose Paper Type/Quality from the pop-up menu, and then choose the following
settings:
• Paper Type: The appropriate photo paper type
• Quality: Best or Maximum dpi
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.

Print photos

Chapter 2

5. If necessary, click the disclosure triangle next to Color Options.
Select any other print settings that you want, and then click Print to begin printing.
6. Select the appropriate Photo Fix options:
• Off: applies no HP Real Life Technologies to the image.
• Basic: automatically focuses the image; moderately adjusts image sharpness.
7. If you want to print the photo in black and white, choose the Grayscale from the
Color pop-up menu, and then choose one of the following options:
• High Quality: uses all the available colors to print your photo in grayscale. This
creates smooth and natural shades of gray.
• Black Print Cartridge Only: uses black ink to print your photo in grayscale. The
gray shading is created by varying patterns of black dots, which might result in a
grainy image.

Print on special and custom-sized paper
If your application supports custom-sized paper, set the size in the application before
printing the document. If not, set the size in the print driver. You might need to reformat
existing documents to print them correctly on custom-sized paper.
Use only custom-sized paper that is supported by the device. For more information, see
Media specifications.
NOTE: With certain types of paper, you can print on both sides of a sheet of paper
(called “two-sided printing” or “duplex printing”). For more information, see Two-sided
printing (duplexing).
Follow the instructions for your operating system.
•
•

Print on special or custom-sized paper (Windows)
Print on special or custom-sized paper (Mac OS X)

Print on special or custom-sized paper (Windows)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. If necessary, set up the custom size in the printer driver:
a. On the Features tab, click Custom in the Size drop-down list.
b. Type a name for the new custom size.
c. In the Width and Height boxes, type the dimensions, and then click Save.
d. Click OK.
NOTE: To achieve the highest dpi resolution, you can use the Maximum dpi
setting with supported types of photo paper. If Maximum dpi is not listed in the
Print quality drop-down list, you can enable it from the Advanced tab.
6. Make sure the custom size is selected in the Size drop-down list.
30

7. Select the paper type:
a. Click More in the Paper type drop-down list.
b. Click the desired paper type, and then click OK.
8. Click OK, and then click Print or OK to begin printing.

Print on special or custom-sized paper (Mac OS X)
NOTE: Before you can print on custom-sized paper, you must set up the custom
size in the printing software. For instructions, see Set up custom sizes (Mac OS X).
1.
2.
3.
4.

Load the appropriate paper in the tray. For more information, see Load media.
From the File menu in your software application, choose Print.
Make sure the product you want to use is selected.
Choose Paper Handling from the pop-up menu.
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.

5. Under Destination Paper Size, click Scale to fit paper size, and then select the
custom size.
Select any other print settings that you want, and then click Print to begin printing.
6. Change any other settings, and then click Print to begin printing.

Set up custom sizes (Mac OS X)
1.
2.
3.
4.

From the File menu in your software application, choose Print.
Choose the desired printer in the Format for pop-up menu.
Choose Manage Custom Sizes in the Paper Size pop-up menu.
Click the + on the left side of the screen, double-click Untitled, and type a name for
the new, custom size.
5. In the Width and Height boxes, type the dimensions, and then set the margins, if
desired.
6. Choose Paper Handling from the pop-up menu.
7. Click OK.

Print borderless documents
Borderless printing lets you print to the edges of certain photo media types and a range
of standard media sizes.
NOTE: You cannot print a borderless document if the paper type is set to Plain
paper.
NOTE: Before printing a borderless document, open the file in a software application
and assign the image size. Make sure the size corresponds to the media size on which
you are printing the image.
NOTE: Not all applications support borderless printing.

Print borderless documents

Chapter 2

Follow the instructions for your operating system.
•
•

Print borderless documents (Windows)
Print borderless documents (Mac OS X)

Print borderless documents (Windows)
1.
2.
3.
4.

5.
6.

7.
8.

Load paper in the tray. For more information, see Load media.
On the File menu in your software application, click Print.
Select the product you want to print to.
If you need to change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
Click the Features tab.
In the Size list, click More, and then select the borderless size loaded in the tray. If
a borderless image can be printed on the specified size, the Borderless check box
is selected.
In the Paper type drop-down list, click More, and then select the appropriate paper
type.
Select the Borderless check box if it is not already checked.
If the borderless paper size and paper type are not compatible, the product software
displays an alert and allows you to select a different type or size.
Click OK, and then click Print or OK to begin printing.

Print borderless documents (Mac OS X)
1.
2.
3.
4.

Load paper in the tray. For more information, see Load media.
From the File menu in your software application, choose Print.
Make sure the product you want to use is selected.
Choose Paper Type/Quality from the pop-up menu, and then choose the following
settings:
• Paper Type: The appropriate paper type
• Quality: Best or Maximum dpi
NOTE: Click the blue disclosure triangle next to the Printer selection to access
these options.

5. If necessary, select the appropriate Photo Fix options:
• Off: applies no HP Real Life Technologies to the image.
• Basic: automatically focuses the image; moderately adjusts image sharpness.
6. Select any other print settings that you want, and then click Print to begin printing.

Two-sided printing (duplexing)
With certain types of paper, you can print on both sides of a sheet of paper (called “twosided printing” or “duplex printing”).
•
•

Perform two-sided printing (Windows)
Perform two-sided printing (Mac OS X)

Perform two-sided printing (Windows)
1. Load paper in the tray. For more information, see Load media and Guidelines for twosided (duplex) printing.
2. On the File menu in your software application, click Print.
3. Select the Two-sided (Duplex) Printing option in the Printing Shortcuts list.
4. Click OK, and then click Print or OK to begin printing.
5. Follow any onscreen instructions.

Perform two-sided printing (Mac OS X)
1. Load paper in the tray. For more information, see Load media and Guidelines for twosided (duplex) printing.
2. From the File menu in your software application, choose Print.
3. Make sure the product you want to use is selected.
4. Choose Paper Handling from the pop-up menu, and then choose Odd numbered
pages or Odd only.
5. Change any other settings, and then click Print.
6. After the odd-numbered pages have printed, rotate the printed pages 180 degrees
and reload them in the tray.
NOTE: Make sure the freshly printed text is face up.
7. From the File menu, choose Print.
8. Choose Paper Handling from the pop-up menu, and then choose Even numbered
pages or Even only.
9. Click Print to begin printing.

Two-sided printing (duplexing)

Scan
Using the product’s control panel, you can scan originals and send them to a variety of
destinations, such as a folder or a program on a computer. You can also scan originals
using the HP software provided with the product and TWAIN-compliant or WIA-compliant
programs on a computer.
You can use the HP software to convert the text in scanned documents into a format that
you can search, copy, paste, and edit.
NOTE: Scan functions are only available after you install the software.
This section contains the following topics:
•
•

Scan an original
Edit a scanned document using optical character recognition (OCR) software

Scan an original
You can start a scan from a computer or from the device control panel.
To use the scan features, your device and computer must be connected and turned on.
The HP software must also be installed and running on your computer prior to scanning.
To verify that the HP software is running on a computer running Windows, look for the
device icon in the system tray at the lower-right side of the screen, near the clock.
NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray
can cause your device to lose some of its scan functionality and result in the No
Connection error message. If this happens, you can restore full functionality by
restarting your computer or by starting the HP Digital Imaging Monitor.
NOTE: If you are using a computer running Windows, you can also use the
HP Solution Center to scan an image. Using this software, you can edit a scanned
image and create special projects using a scanned image. For more information, see
the onscreen help that came with your software.
This section contains the following topics:
•

Scan an original from the product control panel

Scan an original from the product control panel
You can send a scan to a computer connected directly to the device. You can also send
a scan to a program installed on a computer.
NOTE: If you are scanning a borderless original, load the original on the scanner
glass, not the ADF.
To scan from the product control panel
1. Load the original. For more information, see Load an original on the scanner glass.
2. Press left arrow or right arrow to select the Scan function, and then press OK.

Scan

3. Press right arrow
4. Press Start.

to select what to do with the scan, and then press OK.

Edit a scanned document using optical character
recognition (OCR) software
You can use OCR software to import scanned text into your preferred word-processing
program for editing. This allows you to edit letters, newspaper clippings, and many other
documents.
You can specify the word-processing program that you want to use for editing. If the wordprocessing icon is not present or active, either you do not have word-processing software
installed on your computer, or the scanner software did not recognize the program during
the installation. See the onscreen Help for the HP Solution Center for information about
how to create a link to the word-processing program.
The OCR software does not support scanning colored text. Colored text is always
converted to black-and-white text before being sent to OCR. Thus, all text in the final
document is in black and white, regardless of the original color.
Because of the complexity of some word-processing programs and their interaction with
the device, it is sometimes preferable to scan to a text editor, such as Wordpad (Windows)
or TextEdit (Mac OS X), and then cut and paste the text into the preferred wordprocessing program.

Edit a scanned document using optical character recognition (OCR) software

Copy
You can produce high-quality color and grayscale copies on a variety of paper types and
sizes.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages
stored in memory.
This section contains the following topics:
•
•

Copy documents
Change copy settings

Copy documents
You can make quality copies from the device control panel.
NOTE: If you are copying a borderless original, load the original on the scanner
glass, not the ADF.
To copy documents
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass. If you are copying a borderless
original, load the original on the scanner glass, not the ADF. For more information,
see Load an original on the scanner glass.
3. Use the left arrow or right arrow to select one of the following functions:
• Copy B&W: To select a black-and-white copy job.
• Copy Color : To select a color copy job.
NOTE: If you have a color original, selecting the Copy B&W function produces
a black-and-white copy of the color original, while selecting the Copy Color
function produces a full-color copy of the color original.
4. Press OK.
5. Change any additional settings. For more information, see Change copy settings
6. Press Start.

Change copy settings
You can customize copy jobs using the various settings available from the product's
control panel, including the following:
•
•
•
•

Copy

Number of copies
Copy paper size
Copy paper type
Copy speed or quality

•
•

Lighter/Darker settings
Resizing originals to fit on different paper sizes

You can use these settings for single copy jobs, or you can save settings to be used as
defaults for future jobs.
To change copy settings for a single job
1. Press left arrow or right arrow to navigate between different copy options.
2. Make any changes to the copy function settings, and then press OK to accept the
changes.
To save the current settings as defaults for future jobs
1. Press left arrow or right arrow to navigate between different copy options.
2. Make any changes to the copy function settings, and then press OK to accept the
changes.
3. Press right arrow until Set As Default appears, and then press OK.
4. Press right arrow to select Yes, and then press OK.

Change copy settings

Fax
You can use the device to send and receive faxes, including color faxes. You can
schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and
easily to frequently used numbers. From the device control panel, you can also set a
number of fax options, such as resolution and the contrast between lightness and
darkness on the faxes you send.
NOTE: Before you begin faxing, make sure you have set up the device properly for
faxing. You might have already done this as part of the initial setup, by using either
the control panel or the software that came with the device. You can verify the fax is
set up correctly by running the fax setup test from the control panel. To run the fax
test, press (Setup), select Tools, select Run fax test, and then press OK.
This section contains the following topics:
•
•
•
•
•

Send a fax
Receive a fax
Change fax settings
Fax over Internet Protocol (FoIP)
Use reports

Send a fax
You can send a fax in a variety of ways. Using the device control panel, you can send a
black-and-white or color fax. You can also send a fax manually from an attached phone.
This allows you to speak with the recipient before sending the fax.
This section contains the following topics:
•
•
•
•
•
•
•

Send a basic fax
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode

Send a basic fax
You can easily send a single- or multiple-page black-and-white or color fax by using the
device control panel.
NOTE: If you need printed confirmation that your faxes were successfully sent,
enable fax confirmation before sending any faxes.

Fax

TIP: You can also send a fax manually from a phone or by using monitor dialing.
These features allow you to control the pace of your dialing. They are also useful
when you want to use a calling card to charge the call and you have to respond to
tone prompts while dialing.
To send a basic fax from the device control panel
1. Load your originals. If you are faxing a borderless original, load the original on the
scanner glass, not the ADF. For additional information, see Load an original on the
scanner glass.
2. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press OK.
3. Enter the fax number by using the keypad.
TIP: To add a pause in the fax number you are entering, press the * button
repeatedly, until a dash (-) appears on the display.
4. Press Start.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

Send a fax manually from a phone
Sending a fax manually allows you to make a phone call and talk with the recipient before
you send the fax. This is useful if you want to inform the recipient that you are going to
send them a fax before sending it. When you send a fax manually, you can hear the dial
tones, telephone prompts, or other sounds through the handset on your telephone. This
makes it easy for you to use a calling card to send your fax.
Depending on how the recipient has their fax machine set up, the recipient might answer
the phone, or the fax machine might take the call. If a person answers the phone, you
can speak with the recipient before sending the fax. If a fax machine answers the call,
you can send the fax directly to the fax machine when you hear the fax tones from the
receiving fax machine.
To send a fax manually from an extension phone
1. Load your originals. If you are copying a borderless original, load the original on the
scanner glass, not the ADF. For additional information, see Load an original on the
scanner glass.
2. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press OK.
3. Dial the number by using the keypad on the phone that is connected to the device.
NOTE: Do not use the keypad on the control panel of the device when manually
sending a fax. You must use the keypad on your phone to dial the recipient's
number.
TIP: To switch between Fax B&W or Fax Color , press the Back button.

Send a fax

Chapter 5

4. If the recipient answers the telephone, you can engage in a conversation before
sending your fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the
receiving fax machine. Proceed to the next step to transmit the fax.
5. When you are ready to send the fax, press Start.
NOTE: If prompted, select Send Fax.
If you were speaking with the recipient before sending the fax, inform the recipient
that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang
up the telephone. If you want to continue speaking with the recipient, remain on the
line until the fax transmission is complete.

Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the device control panel as you would
dial a regular telephone. When you send a fax using monitor dialing, you can hear the
dial tones, telephone prompts, or other sounds through the speakers on the device. This
enables you to respond to prompts while dialing, as well as control the pace of your
dialing.
TIP: If you do not enter your calling card PIN fast enough, the device might start
sending fax tones too soon and cause your PIN not to be recognized by the calling
card service. If this is the case, you can create a speed dial entry to store the PIN for
your calling card.
NOTE: Make sure the volume is turned on, or you will not hear a dial tone.
To send a fax using monitor dialing from the device control panel
1. Load your originals. For additional information, see Load an original on the scanner
glass or Load an original in the automatic document feeder (ADF).
NOTE: The ADF is available for some models only.
2. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press Start.
If the device detects an original loaded in the automatic document feeder, you will
hear a dial tone.
3. When you hear the dial tone, enter the number by using the keypad on the device
control panel.
4. Follow any prompts that might occur.
TIP: If you are using a calling card to send a fax and you have your calling card
PIN stored as a speed dial, when prompted to enter your PIN, press Speed
Dial to select the speed dial entry where you have your PIN stored.
Your fax is sent when the receiving fax machine answers.

Fax

Send a fax from memory
You can scan a black-and-white fax into memory and then send the fax from memory.
This feature is useful if the fax number you are trying to reach is busy or temporarily
unavailable. The device scans the originals into memory and sends them once it is able
to connect to the receiving fax machine. After the device scans the pages into memory,
you can immediately remove the originals from the document feeder tray.
NOTE: You can only send a black-and-white fax from memory.
To send a fax from memory
1. Load your originals. For additional information, see Load an original on the scanner
glass or Load an original in the automatic document feeder (ADF).
NOTE: The ADF is available for some models only.
2. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press OK.
3. Enter the fax number by using the keypad, press Speed Dial to select a speed dial,
or press Redial/Pause to redial the last number dialed.
4. Press right arrow until Fax Method appears, and then press OK.
5. Press right arrow until Scan & Fax appears, and then press OK.
6. Press Start.
The device scans the originals into memory and sends the fax when the receiving fax
machine is available.

Schedule a fax to send later
You can schedule a black-and-white fax to be sent within the next 24 hours. This enables
you to send a black-and-white fax late in the evening, when phone lines are not as busy
or phone rates are lower, for example. The device automatically sends your fax at the
specified time.
You can only schedule one fax to be sent at a time. You can continue to send faxes
normally, however, while a fax is scheduled.
NOTE: You can only send faxes in black and white due to memory limitations.
To schedule a fax from the device control panel
1. Load your originals. For additional information, see Load an original on the scanner
glass or Load an original in the automatic document feeder (ADF).
NOTE: The ADF is available for some models only.
2. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press OK.
3. Press right arrow until Fax Method appears, and then press OK.
4. Press right arrow until Send Fax Later appears, and then press OK.
5. Enter the send time by using the numeric keypad, and then press OK. If prompted,
press 1 for AM, or 2 for PM.

Send a fax

Chapter 5

6. Enter the fax number by using the keypad, press Speed Dial to select a speed dial,
or press Redial/Pause to redial the last number dialed.
7. Press Start.
The device scans all pages and the scheduled time appears on the display. The fax
is sent at the scheduled time.
To cancel a scheduled fax
1. Press the left arrow or right arrow to select Fax B&W or Fax Color , and then
press OK.
2. Press right arrow until Fax Method appears, and then press OK.
3. Press right arrow until Send Fax Later appears, and then press OK.
If there is a fax already scheduled, the Cancel prompt appears on the display.
4. Press 1 to select Yes.
NOTE: You can also cancel the scheduled fax by pressing Cancel on the device
control panel when the scheduled time is visible on the display.

Send a fax to multiple recipients
You can send a fax to multiple recipients at once by grouping individual speed dial entries
into group speed dial entries.
To send a fax to multiple recipients using group speed dial
1. Load your originals. For additional information, see Load an original on the scanner
glass or Load an original in the automatic document feeder (ADF).
NOTE: The ADF is available for some models only.
2. Press the left arrow
3. Press the left arrow
appears.

or right arrow
or right arrow

to select Fax B&W, and then press OK.
until the appropriate group speed dial entry

TIP: You can also select a speed dial entry by entering its speed dial code using
the keypad on the device control panel.
4. Press Start.
If the device detects an original loaded in the automatic document feeder, it sends
the document to each number in the group speed dial entry.
NOTE: You can only use group speed dial entries to send faxes in black and
white, because of memory limitations. The device scans the fax into memory then
dials the first number. When a connection is made, it sends the fax and dials the
next number. If a number is busy or not answering, the device follows the settings
for Busy Redial and No Answer Redial. If a connection cannot be made, the
next number is dialed and an error report is generated.

Send a fax in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting
errors that occur during transmission and automatically requesting retransmission of the
erroneous portion. Phone charges are unaffected, or might even be reduced, on good
42

Fax

phone lines. On poor phone lines, ECM increases sending time and phone charges, but
sends the data much more reliably. The default setting is On. Turn ECM off only if it
increases phone charges substantially, and you can accept poorer quality in exchange
for reduced charges.
Before turning the ECM setting off, consider the following. If you turn ECM off
•
•
•

The quality and transmission speed of faxes you send and receive are affected.
The Fax Speed is automatically set to Medium.
You will no longer be able to send or receive faxes in color.

To change the ECM setting from the control panel
1. Press Setup.
2. Press right arrow until Fax Settings appears, and then press OK.
3. Press right arrow until Error Correction Mode appears, and then press OK.
4. Press right arrow to select On or Off, and then press OK.

Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer option,
you must receive faxes manually. If you turn on the Auto Answer option (the default
setting), the device automatically answers incoming calls and receives faxes after the
number of rings that are specified by the Rings to Answer setting. (The default Rings
to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper,
the device reduces the fax so that it fits on the paper that is loaded. If you have disabled
the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages
stored in memory.
•
•
•
•
•
•
•
•
•

Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block junk fax numbers
Receive faxes to your computer (Fax to PC and Fax to Mac)

Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while
you are still connected. This is referred to as manual faxing. Use the instructions in this
section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.

Receive a fax

Chapter 5

You can receive faxes manually from a phone that is:
•
•

Directly connected to the device (on the 2-EXT port)
On the same phone line, but not directly connected to the device

To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the main tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the incoming
call before the device answers. Or, turn off the Auto Answer setting so that the device
does not automatically answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start
on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press left arrow or right arrow to select Black-and-white fax or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or remain
on the line. The phone line is silent during fax transmission.

Set up backup fax
Depending on your preference and security requirements, you can set up the device to
store all the faxes it receives, only the faxes it receives while the device is in an error
condition, or none of the faxes it receives.
The following Backup fax modes are available:
On

The default setting. When Backup fax is On, the device stores all received
faxes in memory. This enables you to reprint up to eight of the most recently
printed faxes if they are still saved in memory.
NOTE: When device memory is low, it overwrites the oldest, printed faxes
as it receives new faxes. If the memory becomes full of unprinted faxes, the
device stops answering incoming fax calls.
NOTE: If you receive a fax that is too large, such as a very detailed color
photo, it might not be stored in memory due to memory limitations.

Fax

On Error Only

Causes the device to store faxes in memory only if an error condition exists
that prevents the device from printing the faxes (for example, if the device
runs out of paper). The device continues to store incoming faxes as long
as there is memory available. (If the memory becomes full, the device stops
answering incoming fax calls.) When the error condition is resolved, the
faxes stored in memory print automatically, and then they are deleted from
memory.

Off

Faxes are never stored in memory. For example, you might want to turn off
Backup fax for security purposes. If an error condition occurs that prevents
the device from printing (for example, the device runs out of paper), the
device stops answering incoming fax calls.

NOTE: If Backup fax is enabled and you turn off the device, all faxes stored in
memory are deleted, including any unprinted faxes that you might have received while
the device was in an error condition. You must contact the senders to ask them to
resend any unprinted faxes. For a list of the faxes you have received, print the Fax
Log. The Fax Log is not deleted when the device is turned off.
To set backup fax from the device control panel
1. Press Setup.
2. Press right arrow until Tools appears, and then press OK.
3. Press right arrow until Backup fax appears, and then press OK.
4. Press right arrow to select On, On Error Only, or Off.
5. Press OK.

Reprint received faxes from memory
If you set the Backup fax mode to On, the received faxes are stored in memory, whether
the device has an error condition or not.
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as
new faxes are received. If all the stored faxes are unprinted, the device does not
receive any fax calls until you print or delete the faxes from memory. You might also
want to delete the faxes in memory for security or privacy purposes.
Depending on the sizes of the faxes in memory, you can reprint up to eight of the most
recently printed faxes, if they are still in memory. For example, you might need to reprint
your faxes if you lost the copy of your last printout.
To reprint faxes in memory from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Press Setup.
3. Press right arrow until Print Report appears, and then press OK.
4. Press right arrow until Reprint Faxes appears, and then press OK.
The faxes are printed in the reverse order from which they were received with the
most recently received fax printed first, and so on.
5. Press Start.
6. If you want to stop reprinting the faxes in memory, press Cancel.
To delete all the faxes in memory from the device control panel
▲ Turn off the device by pressing the Power button.
All faxes stored in memory are deleted from memory when you turn off the power.

Poll to receive a fax
Polling allows the HP All-in-One to ask another fax machine to send a fax that it has in
its queue. When you use the Poll to Receive feature, the HP All-in-One calls the
designated fax machine and requests the fax from it. The designated fax machine must
be set for polling and have a fax ready to send.

Receive a fax

Chapter 5

NOTE: The HP All-in-One does not support polling pass codes. Polling pass codes
are a security feature that require the receiving fax machine to provide a pass code
to the device it is polling in order to receive the fax. Make sure the device you are
polling does not have a pass code set up (or has not changed the default pass code)
or the HP All-in-One will not be able to receive the fax.
To set up poll to receive a fax from the device control panel
1. Press left arrow or right arrow to select Black-and-white fax or Color fax, and
then press OK.
2. Press right arrow until Fax Method appears, and then press OK.
3. Press right arrow until Poll to Receive appears, and then press OK.
4. Enter the fax number of the other fax machine.
5. Press Start.
NOTE: If you selected Color Fax but the sender sent the fax in black and white,
the device prints the fax in black and white.

Forward faxes to another number
You can set up the device to forward your faxes to another fax number. A received color
fax is forwarded in black and white.
HP recommends that you verify the number you are forwarding to is a working fax line.
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the device control panel
1. Press Setup.
2. Press right arrow until Fax Settings appears, and then press OK.
3. Press right arrow until Fax Forwarding appears, and then press OK.
4. Press right arrow until On appears, and then press OK.
NOTE: If the device is not able to forward the fax to the designated fax machine
(for example, if it is not turned on), the device prints the fax. If you set up the device
to print error reports for received faxes, it will also print an error report.
5. At the prompt, enter the number of the fax machine that will receive the forwarded
faxes, and then press OK.
Fax Forwarding appears on the device control panel display.
If the device loses power when Fax Forwarding is set up, it saves the Fax
Forwarding setting and phone number. When the power is restored to the device,
the Fax Forwarding setting is still On.
NOTE: You can cancel fax forwarding by pressing Cancel on the device control
panel when the Fax Forwarding message is visible on the display, or you can
select Off from the Fax Fwd, Black menu.

Set the paper size for received faxes
You can select the paper size for received faxes. The paper size you select should match
what is loaded in your main tray. Faxes can be printed on letter, A4, or legal paper only.
46

Fax

NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax,
the fax does not print and an error message appears on the display. Load letter, A4,
or legal paper, and then press OK to print the fax.
To set the paper size for received faxes from the device control panel
1. Press Setup.
2. Press right arrow until Fax Settings appears, and then press OK.
3. Press right arrow until Paper Options appears, and then press OK.
4. Press right arrow until Fax Paper Size appears, and then press OK.
5. Press right arrow to select an option, and then press OK.

Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what the HP All-in-One does if it receives
a fax that is too large for the default paper size. This setting is turned on by default, so
the image of the incoming fax is reduced to fit on one page, if possible. If this feature is
turned off, information that does not fit on the first page is printed on a second page.
Automatic Reduction is useful when you receive a legal-size fax and letter-size paper
is loaded in the main tray.
To set automatic reduction from the device control panel
1. Press Setup.
2. Press right arrow until Fax Settings appears, and then press OK.
3. Press right arrow until Paper Options appears, and then press OK.
4. Press right arrow until Auto Fax Resize appears, and then press OK.
5. Press right arrow to select Off or On.
6. Press OK.

Block junk fax numbers
If you subscribe to a caller ID service through your phone provider, you can block specific
fax numbers so the device does not print faxes received from those numbers. When an
incoming fax call is received, the device compares the number to the list of junk fax
numbers to determine if the call should be blocked. If the number matches a number in
the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers
you can block varies by model.)
NOTE: This feature is not supported in all countries/regions. If it is not supported in
your country/region, Junk Fax Blocker does not appear in the Fax Settings menu.
NOTE: If no phone numbers are added in the Caller ID list, it is assumed that the
user has not signed up for the Caller ID service with the phone company.
•
•
•

Add numbers to the junk fax list
Remove numbers from the junk fax list
Print a Junk Fax Report

Receive a fax

Chapter 5

Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To manually enter a number to block
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Junk Fax Blocker, and then press OK.
4. Press right arrow to select Add, and then press OK.
5. To select a fax number to block from the caller ID list, select Select no.
- or To manually enter a fax number to block, select Enter no.
6. After entering a fax number to block, press OK.
Make sure you enter the fax number as it appears on the control-panel display, and
not the fax number that appears on the fax header of the received fax, as these
numbers can be different.
7. When the Enter Another? prompt appears, do one of the following:
• If you want to add another number to the list of junk fax numbers, press
Yes, and then repeat step 5 for each number you want to block.
• If you are done, press No.
Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk
fax list.
To remove numbers from the list of junk fax numbers
1. Press Setup.
2. Press Fax Settings, and then press OK.
3. Press Junk Fax Blocker, and then press OK.
4. Press Delete, and then press OK.
5. Press the right arrow button to scroll through the numbers you have blocked. When
the number you want to remove appears, press OK to select it.
6. When the Delete Another? prompt appears, do one of the following:
• If you want to remove another number from the list of junk fax numbers,
press Yes, and then repeat step 5 for each number you no longer want to block.
• If you are done, press No.
Print a Junk Fax Report
Use the following procedure to print a list of blocked junk fax numbers.
To print a Junk Fax Report
1. Press the (Setup) button.
2. Select Print Report, select Junk Fax Report, and then press OK.

Fax

Receive faxes to your computer (Fax to PC and Fax to Mac)
Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to
your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes
easily and also eliminate the hassle of dealing with bulky paper files.
Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received,
you get an on-screen notification with a link to the folder where the fax is saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is
the sender's information, Y is the date, and Z is the time that the fax was received.
NOTE: Fax to PC and Fax to Mac are available for receiving black-and-white faxes
only. Color faxes are printed instead of being saved to the computer.
This section contains the following topics:
•
•
•
•

Fax to PC and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
Modify Fax to PC or Fax to Mac settings
Turn off Fax to PC or Fax to Mac

Fax to PC and Fax to Mac requirements
• The administrator computer, the computer that activated the Fax to PC or Fax to Mac
feature, must be on at all times. Only one computer can act as the Fax to PC or Fax
to Mac administrator computer.
• The destination folder's computer or server, must be on at all times. The destination
computer must also be awake, faxes will not be saved if the computer is asleep or in
hibernate mode.
• HP Digital Imaging monitor in Windows Taskbar must be on at all times.
• Paper must be loaded in the input tray.
Activate Fax to PC and Fax to Mac
Use the Fax to PC Setup Wizard to activate Fax to PC. The Fax to PC Setup Wizard can
be started from the Solution Center or the Fax to PC Setup Wizard on the control panel.
To set up Fax to Mac on Mac OS X, use the HP Setup Assistant (which can be launched
from the HP Utility).
To set up the Fax to PC from the Solution Center (Windows)
1. Open the Solution Center. For more information, see Use the HP Solution Center
(Windows).
2. Select Settings, and then select Fax to PC Setup Wizard.
3. Follow the onscreen instructions to set up Fax to PC.
To set up Fax to Mac (Mac OS X)
1. Launch the HP Utility. For instructions, see Open the HP Utility.
2. Click the Application icon on the toolbar.
3. Double-click HP Setup Assistant, and then follow the onscreen instructions.

Receive a fax

Chapter 5

Modify Fax to PC or Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Fax
Settings page in the Solution Center. You can update the Fax to Mac settings from the
HP Setup Assistant. You can turn off Fax to PC or Fax to Mac and disable printing faxes
from the device control panel.
To modify settings from the device control panel
1. Press the (Setup) button.
2. Select Basic Fax Setup, select Fax to PC, and then press OK.
3. Select the setting that you want to change. You can change the following settings:
• View PC hostname: View the name of the computer that is set up to administer
Fax to PC or Fax to Mac.
• Turn Off: Turn off Fax to PC or Fax to Mac.
NOTE: Use the Solution Center to turn on Fax to PC or Fax to Mac.
•

Disable Fax Print: Choose this option to print faxes as they are received. If you
turn off printing, color faxes will still print.

To modify Fax to PC settings the HP Software
Follow the instructions for your operating system:
Windows
1. Open the Solution Center. For more information, see Use the HP Solution Center
(Windows).
2. Select Settings, and then select Fax Settings.
3. Select the Fax to PC Settings tab, change the settings, and then click OK.
Mac OS X
1. Launch the HP Utility. For instructions, see Open the HP Utility.
2. Click the Application icon on the toolbar.
3. Double-click HP Setup Assistant, and then follow the onscreen instructions.
Turn off Fax to PC or Fax to Mac
1. Press the (Setup) button.
2. Select Basic Fax Setup, select Fax to PC, and then press OK.
3. Select Turn Off.

Change fax settings
After completing the steps in the getting started guide that came with the device, use the
following steps to change the initial settings or to configure other options for faxing.
•
•
•
•
50

Fax

Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring

•
•
•
•
•

Set the fax error correction mode
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume

Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with
the device. You can also set up the fax header from the device control panel, as described
here.
NOTE: In some countries/regions, the fax header information is a legal requirement.
To set or change the fax header
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Fax Header, and then press OK.
4. Enter your personal or company name using the numeric keypad, and then press
OK.
5. Enter your fax number by using the numeric keypad, and then press OK.

Set the answer mode (Auto answer)
The answer mode determines whether the device answers incoming calls.
•
•

Turn on the Auto Answer setting if you want the device to answer faxes
automatically. The device answers all incoming calls and faxes.
Turn off the Auto Answer setting if you want to receive faxes manually. You must
be available to respond in person to the incoming fax call or the device does not
receive faxes.

To set the answer mode to manual or automatic via the device control panel
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Answer Options, and then press OK.
4. Press right arrow to select Auto Answer, and then press OK.
5. Press right arrow to select On or Off as appropriate for your setup, and then press
OK.
When Auto Answer is On, the device answers calls automatically. When Auto
Answer is Off, it does not answer calls.

Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same
phone line as the device, because you want the answering machine to answer the phone
Change fax settings

Chapter 5

before the device does. The number of rings to answer for the device should be greater
than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice
call, the answering machine records the incoming message.
To set the number of rings before answering via the device control panel
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Answer Options, and then press OK.
4. Press right arrow to select Rings to Answer, and then press OK.
5. Enter the appropriate number of rings by using the keypad, or press left arrow
right arrow to change the number of rings.
6. Press OK to accept the setting.

Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the device to answer incoming calls that
have a specific ring pattern.
If you connect the device to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the device
detects the specified ring pattern, it answers the call and receives the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
NOTE: The HP fax cannot receive faxes when the main phone number is off the
hook.
To change the answer ring pattern for distinctive ring via the device control panel
1. Verify that the device is set to answer fax calls automatically.
2. Press Setup.
3. Press right arrow to select Basic Settings, and then press OK.
4. Press right arrow to select Ring Pattern, and then press OK.
When the phone rings with the ring pattern assigned to your fax line, the device
answers the call and receives the fax.

Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it is sending or receiving
a fax. If it detects an error signal during the transmission and the error-correction setting
is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are having trouble sending or receiving a fax, and you
want to accept the errors in the transmission. Turning off the setting might be useful when
52

Fax

you are trying to send a fax to another country/region or receive a fax from another
country/region, or if you are using a satellite phone connection.
To set the fax error-correction mode
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Error Correction, and then press OK.
4. Press right arrow to select On or Off, and then press OK.

Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use tone
dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow

to select Basic Settings, and then press OK.
to select Tone or Pulse, and then press OK.
to select the appropriate option, and then press OK.

Set the redial options
If the device was unable to send a fax because the receiving fax machine did not answer
or was busy, the device attempts to redial based on the settings for the busy-redial and
no-answer-redial options. Use the following procedure to turn the options on or off.
•
•

Busy redial: If this option is turned on, the device redials automatically if it receives
a busy signal. The factory-set default for this option is ON.
No answer redial: If this option is turned on, the device redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is
OFF.

To set the redial options
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Redial Options, and then press OK.
4. Press right arrow to select the appropriate Busy Redial or No Answer Redial
options, and then press OK.

Set the fax speed
You can set the fax speed used to communicate between your device and other fax
machines when sending and receiving faxes.

Change fax settings

Chapter 5

If you use one of the following, setting the fax speed to a slower speed might be required:
•
•
•
•

An Internet phone service
A PBX system
Fax over Internet Protocol (FoIP)
An integrated services digital network (ISDN) service

If you experience problems sending and receiving faxes, try using a lower Fax Speed.
The following table provides the available fax speed settings.
Fax speed setting

Fax speed

Fast

v.34 (33600 baud)

Medium

v.17 (14400 baud)

Slow

v.29 (9600 baud)

To set the fax speed from the device control panel
1. Press Setup.
2. Press right arrow to select Fax Settings, and then press OK.
3. Press right arrow to select Fax Speed, and then press OK.
4. Select an option using the arrow keys, and then press OK.

Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume via the device control panel
▲ Press Setup, select Fax Sound Volume, and then use the arrow keys to increase or
decrease the volume. Press OK to select the volume.

Fax over Internet Protocol (FoIP)
You may subscribe to a low cost phone service that allows you to send and receive faxes
with your device by using the Internet. This method is called Fax over Internet Protocol
(FoIP). You probably use a FoIP service (provided by your telephone company) if you:
•
•

Dial a special access code along with the fax number, or
Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the port
labeled "1-LINE" on the device. This means that your connection to the Internet must
be done either through a converter box (which supplies regular analog phone jacks
for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33600 bps) or when sending color faxes. If you experience
problems sending and receiving faxes while using an Internet fax service, use a slower
fax speed and only send black-and-white faxes. You can do this by using a lower Fax
Speed setting. For information on changing this setting, see Set the fax speed.
54

Fax

NOTE: If you have questions about Internet faxing, contact your Internet faxing
services support department or your local service provider for further assistance.

Use reports
You can set up the device to print error reports and confirmation reports automatically for
each fax you send and receive. You can also manually print system reports as required;
these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or receiving
a fax. A confirmation message that indicates whether a fax was successfully sent appears
briefly on the control-panel display after each transaction.
NOTE: If the reports are not legible, you can check the estimated ink levels from the
control panel, HP Solution Center (Windows), or HP Utility (Mac OS X).
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alert, consider having a replacement cartridge available
to avoid possible printing delays. You do not need to replace the ink cartridges until
print quality becomes unacceptable.
NOTE: Ensure that the printhead and ink cartridges are in good conditions and
installed properly.
This section contains the following topics:
•
•
•
•
•
•

Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID History Report

Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On Fax
Send or Send & Receive.
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each transaction.
NOTE: You can include an image of the first page of the fax on the Fax Sent
Confirmation report if you choose On Fax Send or Send & Receive, and if you scan
the fax to send from memory.
To enable fax confirmation
1. Press the (Setup) button.
2. Press right arrow to select Print Report, and then press OK.

Use reports

Chapter 5

3. Press right arrow
4. Press right arrow

to select Fax Confirmation, and then press OK.
to select one of the following, and then press OK.

Off

Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send

Prints a fax confirmation report for every fax you send.

On Fax Receive

Prints a fax confirmation report for every fax you receive.

Send & Receive

Prints a fax confirmation report for every fax you send and receive.

To include an image of the fax on the report
1. Press the (Setup) button.
2. Select Print Report, and then select Fax Confirmation.
3. Select either On Fax Send or Send & Receive, and then press OK.
4. Select Image on Fax Send Report.
5. Select On, and then press OK.

Print fax error reports
You can configure the device so that it automatically prints a report when there is an error
during transmission or reception.
To set the device to print fax error reports automatically
1. Press Setup.
2. Press right arrow to select Print Report, and then press OK.
3. Press right arrow to select Fax Error , and then press OK.
4. Press right arrow to select one of the following, and then press OK.
Send & Receive

Prints whenever a fax error occurs. This is the default setting.

Off

Does not print any fax error reports.

On Fax Send

Prints whenever a transmission error occurs.

On Fax Receive

Prints whenever a receiving error occurs.

Print and view the fax log
The logs list faxes that have been sent from the device control panel and all faxes that
have been received.
You can print a log of faxes that have been received and sent by the device. Each entry
in the log contains the following information:
•
•
•
•

Fax

Transmission date and time
Type (whether received or sent)
Fax number
Duration

•
•

Number of pages
Result (status) of transmission

To print the fax log from the device control panel
1. Press Setup.
2. Press right arrow to select Print Report, and then press OK.
3. Press right arrow to select Fax Log, and then press OK.
4. Press OK again to print the log.
To view the fax log from the HP software
Follow the instructions for your operating system.
Windows
1. Open the HP Solution Center software. For instructions, see Use the HP Solution
Center (Windows).
2. Click Settings.
3. In the Fax Settings area, click More Fax Settings, and then click Fax Log.
Mac OS X
1. Open the HP Utility. For instructions, see Open the HP Utility.
2. In the Fax Settings area, click Fax Logs.

Clear the fax log
Use the following steps to clear the fax log.
To clear the fax log via the device control panel
1. On the device control panel, press Setup.
2. Press the arrow key to move down to Tools, and then press OK.
3. Press the arrow key to move down to Clear Fax Log, and then press OK.

Print the details of the last fax transaction
The Last Fax Transaction report prints the details of the last fax transaction to occur.
Details include the fax number, number of pages, and the fax status.
To print the Last Fax Transaction report
1. On the device control panel, press Setup.
2. Press the arrow key to move down to Print Report, and then press OK.
3. Press the arrow key to move down to Last Transaction, and then press OK.

Use reports

Chapter 5

Print a Caller ID History Report
Use the following procedure to print a list of Caller ID fax numbers.
To print a Caller ID History Report
1. Press Setup, select Printer Report, and then select Caller ID History Report.
2. Press OK.

Fax

Work with ink cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures. This section provides guidelines for handling the ink
cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the
printhead.
This section contains the following topics:
•
•
•
•
•
•

Information about ink cartridges
Check the estimated ink levels
Handle the ink cartridges
Replace the ink cartridges
Store printing supplies
Advanced ink cartridge maintainance

Information about ink cartridges
The following tips help maintain HP ink cartridges and ensure consistent print quality.
•

If you need to replace an ink cartridge, wait until you have the new ink cartridge
available to install before removing the old cartridge.
CAUTION: Do not leave untaped ink cartridges outside of the product for an
extended period of time. This can result in damage to the ink cartridge.

•
•

•

Keep all ink cartridges in the original sealed packages until they are needed.
(Power) button located on the product.
Turn off the HP All-in-One by pressing the
Wait until the power light turns off before unplugging the power cord or turning off a
power strip. If you improperly turn off the HP All-in-One, the print carriage might not
return to the correct position causing problems with the ink cartridges and print quality
issues. For more information, see Turn off the device.
Store ink cartridges at room temperature (15-35° C or 59-95° F).
You do not need to replace the cartridges until print quality becomes unacceptable,
but a significant decrease in print quality may be the result of one or more depleted
cartridges. Possible solutions include checking the estimated ink levels remaining in
the cartridges, and cleaning the ink cartridges. Cleaning the ink cartridges uses some
ink. For more information, see Clean the ink cartridges.
Do not clean ink cartridges unnecessarily. This wastes ink and shortens the life of the
cartridges.

Work with ink cartridges

Chapter 6

•
•

Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation
can cause temporary printing problems.
If you are transporting the product, do the following to prevent ink leaking from the
print carriage or other damage from occurring to the product:
◦ Make sure you turn off the product by pressing the
(Power) button.
◦
◦

The print carriage should be parked on the right side in the service station.
Make sure you leave the ink cartridges installed.
The product must be transported sitting flat; it should not be placed its side, back,
front, or top.

Related topics
• Check the estimated ink levels
• Clean the ink cartridges

Check the estimated ink levels
You can check the estimated ink levels from the HP Solution Center, Toolbox (Windows),
the HP Utility (Mac OS X), or the embedded Web server. For information about using
these tools, see Device management tools. You can also print the Printer Status page to
view this information (see Understand the Printer Status Report and Self-Test Report).
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alert, consider having a replacement cartridge available
to avoid possible printing delays. You do not have to replace the cartridges until the
print quality is unacceptable.
NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that
has been used in another printer, the ink level indicator might be inaccurate or
unavailable.
NOTE: Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information, see www.hp.com/go/inkusage.

Work with ink cartridges

Handle the ink cartridges
Before you replace or clean an ink cartridge, you should know the part names and how
to handle the ink cartridges.

Copper-colored contacts

Plastic tape with pink pull tab (must be removed before installing)

Ink nozzles under tape

Hold the ink cartridges by their black plastic sides, with the label on top. Do not touch the
copper-colored contacts or the ink nozzles.

NOTE: Handle the ink cartridges carefully. Dropping or jarring cartridges can cause
temporary printing problems, or even permanent damage.

Replace the ink cartridges
Follow these instructions when the ink level is low.
NOTE: When the ink level for an ink cartridge is low, a message appears on the
display. You can also check the ink levels by using the printer Toolbox (Windows) or
the HP Utility (Mac OS X).
NOTE: Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the device and cartridges
for printing. In addition, some residual ink is left in the cartridge after it is used. For
more information see www.hp.com/go/inkusage.
Ink level warnings and indicators provide estimates for planning purposes only. When
you receive a low-ink warning message, consider having a replacement cartridge
Replace the ink cartridges

Chapter 6

available to avoid possible printing delays. You do not need to replace the ink cartridges
until print quality becomes unacceptable.
For more information about ordering ink cartridges for the device, see Order printing
supplies online.
To replace the ink cartridges
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the front access door to
access the ink cartridges, the product cannot release the cartridges for changing.
You might damage the product if the ink cartridges are not docked safely when
you try to remove them.
2. Open the front access door.
The print carriage moves to the far right side of the product.

3. Wait until the print carriage is idle and silent, and then lightly press down on an ink
cartridge to release it.
If you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot
on the left.

Work with ink cartridges

If you are replacing the black ink cartridge, remove the ink cartridge from the slot on
the right.

4. Pull the ink cartridge toward you, out of its slot.
NOTE: HP provides recycling options for used ink cartridges in many countries/
regions. For more information, see HP inkjet supplies recycling program.
5. Remove the new ink cartridge from its packaging and, being careful to touch only the
black plastic, gently remove the plastic tape by using the pink pull tab.

Copper-colored contacts

Plastic tape with pink pull tab (must be removed before installing)

Ink nozzles under tape

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the ink cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.

Replace the ink cartridges

Chapter 6

6. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into
the empty cartridge slot. Make sure you push the ink cartridge in firmly until it snaps
into place.
If you are installing the tri-color ink cartridge, slide it into the left slot.
If you are installing a black ink cartridge, slide it into the right slot.

7. Close the front access door.
8. Make sure you have letter or A4, unused, plain white paper loaded in the input tray.
For more information, see Load media.
NOTE: If you have colored paper loaded in the input tray when you align the ink
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
9. Press OK
The HP All-in-One prints an ink cartridge alignment sheet.

Work with ink cartridges

10. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press OK. For more
information, see Load an original on the scanner glass.
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.

Store printing supplies
Ink cartridges can be left in the device for extended periods of time. However, to assure
optimal ink cartridge health, be sure to turn off the device properly. For more information,
see Turn off the device.

Advanced ink cartridge maintainance
This section contains the following topics:
•
•

Align the ink cartridges
Clean the ink cartridges

Align the ink cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace an ink
cartridge. You can also align the ink cartridges at any time from the device control panel
or by using the software you installed with the device. Aligning the ink cartridges ensures
high-quality output.
NOTE: If you remove and reinstall the same ink cartridge, the device will not prompt
you to align the ink cartridges. It remembers the alignment values for that ink cartridge,
so you do not need to realign the ink cartridges.
To align the cartridges from the product control panel
1. Load letter or A4, unused, plain white paper in the input tray. For more information,
see Load media.
NOTE: If you have colored paper loaded in the input tray when you align the ink
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. Press the

(Setup) button on the product control panel.

Advanced ink cartridge maintainance

Chapter 6

3. Selects Tools and then select Align Cartridge.
The product prints an ink cartridge alignment sheet.

4. Place the alignment sheet face down on the scanner glass. For more information, see
Load an original on the scanner glass.

5. Press OK to scan the alignment sheet.
After the alignment sheet is scanned, alignment is complete. Recycle or discard the
alignment sheet.

Work with ink cartridges

To align the ink cartridges from the HP software
1. Load letter or A4, unused, plain white paper in the input tray. For more information,
see Load media.
NOTE: If you have colored paper loaded in the input tray when you align the ink
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
2. Follow the instructions for your operating system. The product prints an ink cartridge
alignment sheet.
Windows
a. Open the Toolbox software. For instructions, see Open the Toolbox.
b. Click the Device Services tab.
c. Click Align the ink cartridges.
Mac OS X
a. Open the HP Utility. For instructions, see Open the HP Utility.
b. Click Align, and then follow the onscreen instructions.
3. Place the alignment sheet face down on the scanner glass. For more information, see
Load an original on the scanner glass.

4. Press OK to scan the alignment sheet.
After the alignment sheet is scanned, alignment is complete. Recycle or discard the
alignment sheet.

Clean the ink cartridges
Use this feature when there is streaking, white lines through any of the lines of color or
when a color is muddy. Do not clean ink cartridges unnecessarily, as this wastes ink and
shortens the life of the ink nozzles.

Advanced ink cartridge maintainance

Chapter 6

To clean the ink cartridges from the product control panel
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. Press Setup.
3. Select Tools, and then select Clean Cartridge.
The device prints a page that you can recycle or discard.
If copy or print quality still seems poor after you clean the ink cartridges, try cleaning
the ink cartridge contacts before replacing the affected ink cartridge.
To clean the ink cartridges from the HP software
1. Load letter, A4, or legal unused plain white paper into the input tray. For more
information, see Load media.
2. Follow the instructions for your operating system.
Windows
a. Open the Toolbox software. For instructions, see Open the Toolbox.
b. Click the Device Services tab.
c. Click Align the ink cartridges.
Mac OS X
a. Open the HP Utility. For instructions, see Open the HP Utility.
b. Click Clean Printheads, and then click Clean.
3. Follow the prompts until you are satisfied with the quality of the output, and then click
Done or Finish.
If copy or print quality still seems poor after you clean the ink cartridges, try cleaning
the ink cartridge contacts before replacing the affected ink cartridge. For more
information, see Clean the ink cartridge contacts.

Work with ink cartridges

Solve a problem
The information in Solve a problem suggests solutions to common problems. If your
device is not operating correctly and those suggestions did not solve your problem, try
using one of the following support services to obtain assistance.
This section contains the following topics:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

HP support
General troubleshooting tips and resources
Solve printing problems
Poor print quality and unexpected printouts
Clean the area around the ink nozzles
Solve paper-feed problems
Solve copy problems
Solve scan problems
Solve fax problems
Solve wired (Ethernet) network problems (some models only)
Solve wireless problems (some models only)
Configure your firewall to work with HP devices
Solve device management problems
Troubleshoot installation issues
Understand the Printer Status Report and Self-Test Report
Understand the network configuration page (some models only)
Clear jams

HP support
If you have a problem, follow these steps
1. Check the documentation that came with the product.
2. Visit the HP online support Web site at www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date device information
and expert assistance and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP all-in-one
• Valuable troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP all-in-one
For more information, see Obtain electronic support.
3. Call HP support. Support options and availability vary by device, country/region, and
language. For more information, see HP support by phone.

Solve a problem

Chapter 7

Obtain electronic support
To find support and warranty information, go to the HP Web site at www.hp.com/
support. If prompted, choose your country/region, and then click Contact HP for
information on calling for technical support.
This Web site also offers technical support, drivers, supplies, ordering information and
other options such as:
•
•
•
•

Access online support pages.
Send HP an e-mail message for answers to your questions.
Connect with an HP technician by using online chat.
Check for software updates.

You can also obtain support from the Toolbox (Windows) or HP Utility (Mac OS X), which
provide easy, step-by-step solutions to common printing problems. For more information,
see Toolbox (Windows) or HP Utility (Mac OS X).
Support options and availability vary by product, country/region, and language.

HP support by phone
'The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates may
apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information, see
www.hp.com/support.
During the warranty period, you may obtain assistance from the HP Customer Care
Center.
NOTE: HP does not provide telephone support for Linux printing. All support is
provided online at the following web site: https://launchpad.net/hplip. Click the Ask a
question button to begin the support process.
The HPLIP Web site does not provide suppport for Windows or Mac OS X. If you are
using these operating systems, see www.hp.com/support.
This section contains the following topics:
•
•
•
•

Before you call
Phone support period
Telephone support numbers
After the phone support period

Before you call
Call HP support while you are in front of the computer and the HP All-in-One. Be prepared
to provide the following information:
•
•

Model number (located on the label on the front of the device)
Serial number (located on the back or bottom of the device)

Solve a problem

•
•

Messages that appear when the situation occurs
Answers to these questions:
◦ Has this situation happened before?
◦ Can you re-create it?
◦ Did you add any new hardware or software to your computer at about the time
that this situation began?
◦ Did anything else occur prior to this situation (such as a thunderstorm, HP All-inOne was moved, etc.)?

Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico).
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period.
However, some of the support numbers might not be toll free.

HP support

Chapter 7

For the most current list of telephone support numbers, see www.hp.com/support.

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Utilities folder) and
type the following: ping 123.123.123
If a reply appears, the IP address is correct. If a time-out response appears, the IP
address is incorrect.

The EWS is only available in English
If your product only supports wireless network connections and not Ethernet network
connections, the EWS is only available in English.

120

Solve a problem

Troubleshoot installation issues
If the following topics do not help, see Solve a problem for information about HP support.
•
•

Hardware installation suggestions
Software installation suggestions

Hardware installation suggestions
Check the device
• Make sure that all packing tape and material have been removed from outside and
inside the device.
• Make sure that the device is loaded with paper.
• Make sure that no lights are on or blinking except the Ready light, which should be
on. If the Attention light is blinking, check for messages on the device control panel.
Check the hardware connections
• Make sure that any cords and cables that you are using (such as USB cable or
Ethernet cable) are in good working order.
• Make sure that the power cord is connected securely to both the device and to a
working power outlet.
• Make sure that the phone cord is connected to the 1-LINE port.
Check the ink cartridges
• The product prompts you to align ink cartridges every time you install or replace an
ink cartridge. You can also align the ink cartridges at any time from the product’s
control panel or by using the HP software installed with the product. Aligning the ink
cartridges ensures high-quality output. For more information, see Align the ink
cartridges. If the alignment fails, check to make sure the cartridges are installed
correctly, and start the ink cartridge alignment. For more information, see Alignment
fails.
• Make sure that all latches and covers are closed properly.
Check the computer system
• Make sure that your computer is running one of the supported operating systems.
• Make sure that the computer meets at least the minimum system requirements.
Check the device to ensure the following
• Power light is on and not blinking. When the device is first turned on, it takes
approximately 45 seconds to warm up.
• The device is in the Ready state, and no other lights on the device control panel are
lit or blinking. If lights are lit or blinking, see the message on the device control panel.
• Ensure power cord and other cables are working, and are firmly connected to the
device.
• All packing tapes and materials are removed from the device.

Troubleshoot installation issues

121

Chapter 7

•
•
•

Duplexer is locked into place.
Paper is loaded correctly in the tray, and is not jammed in the device.
All latches and covers are closed.

Software installation suggestions
Verify installation preliminaries
• Make sure to use the HP software CD that contains the correct installation software
for your operating system.
• Before installing software, make sure that all other programs are closed.
• If the computer does not recognize the path to the CD drive that you type, make sure
that you are specifying the correct drive letter.
• If the computer cannot recognize the HP software CD in the CD drive, inspect the HP
software CD for damage. You can download the device driver from the HP Web site
(www.hp.com/support).
Check or perform the following
• Make sure the computer meets the system requirements.
• Before installing software on a Windows computer, ensure all other programs are
closed.
• If the computer does not recognize the path to the CD drive that you typed, ensure
you are specifying the correct drive letter.
• If the computer cannot recognize the HP software CD in the CD drive, inspect the CD
for damage. You can download the device driver from the HP Web site (www.hp.com/
support).
• In the Windows device manager, make sure that the USB drivers have not been
disabled.
• If you are using a computer running Windows, and the computer cannot detect the
device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to
perform a clean uninstallation of the device driver. Restart your computer, and
reinstall the device driver.
Check the computer system
• Make sure that your computer is running one of the supported operating systems.
• Make sure that the computer meets at least the minimum system requirements.

Understand the Printer Status Report and Self-Test Report
Use the Printer Status Report or Self-Test Report to:
•
•

View current device information and ink cartridge status
Help troubleshoot problems

The Printer Status Report and the Self-Test Report also contain a log of recent events.

122

Solve a problem

NOTE: If your product does not support wireless communication, the report is called
the "Printer Status Report". If your product supports wireless communication, the
report is called the "Self-Test Report".
If you need to call HP, it is often useful to print the Printer Status Report or Self-Test
Report before calling.
Printer Status Report

1. Product Information: Shows product information (such as the product name, model
number, serial number, and firmware version number), as well as usage information.
printed from the tray.
2. Ink Delivery System Information: Shows information about the ink cartridges, such
as the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
3. Additional Assistance: Provides information about available methods for finding
more information about the product, as well as information about diagnosing
problems.

Understand the Printer Status Report and Self-Test Report

123

Chapter 7

Self-Test Report

1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), and the number of pages
printed from the tray.
2. Nozzle test pattern: Missing lines indicate problems with the ink cartridges. Try
cleaning the cartridges, or replacing the cartridges.
3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink.
Check the ink levels.
4. Event Log: Shows a log of recent events that have occurred.
To print the Printer Status Report or Self-Test Report
Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK.

Understand the network configuration page (some models
only)
If the device is connected to a network, you can print a network configuration page to
view the network settings for the device. You can use the network configuration page to

124

Solve a problem

help troubleshoot network connectivity problems. If you need to call HP, it is often useful
to print this page before calling.

Network Configuration Page
1. General Information: Shows information about the current status and active
connection type of the network, and other information, such as the URL of the
embedded Web server.
2. 802.3 Wired: Shows information about the active wired network connection, such as
the IP address, subnet mask, default gateway, as well as the hardware address of
the device.
3. 802.11 Wireless: Shows information about the active wireless network connection,
such as the IP address, the communication mode, the network name, authentication
type, and signal strength.
4. mDNS: Shows information about the active Multicast Domain Name System (mDNS)
connection. mDNS services are typically used on small networks for IP address and
name resolution (through UDP port 5353) where a conventional DNS server is not
used.
5. SLP: Shows information about the current Service Location Protocol (SLP)
connection. SLP is used by network management applications for device
management. The device supports SNMPv1 protocol on IP networks.
To print the network configuration page from the device control panel
Press the Setup button, select Print Report, select Network Config, and then press
OK.

Clear jams
Occasionally, media becomes jammed during a job. Try the following remedies before
you attempt to clear the jam.
•
•

Make sure that you are printing with media that meets specifications. For more
information, see Media specifications.
Make sure that you are printing with media that is not wrinkled, folded, or damaged.

Clear jams

125

Chapter 7

•
•

Make sure that the device is clean. For more information, see Maintain the device.
Make sure that the trays are loaded correctly and are not too full. For more
information, see Load media.

This section contains the following topics:
•
•

Clear paper jams
Avoid paper jams

Clear paper jams
If the paper was loaded in the main tray, you might need to clear the paper jam from the
rear door.
Paper can also jam in the automatic document feeder (ADF). If the product has an
automatic document feeder (ADF), several common actions can cause paper to jam the
ADF:
•
•
•

Placing too much paper in the ADF tray. For information on the maximum number of
sheets allowed in the ADF, see Load an original on the scanner glass.
Using paper that is too thick or too thin for the device.
Trying to add paper to the ADF tray while the device is feeding pages.

To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door
by pulling it away from the device.
CAUTION: Trying to clear a paper jam from the front of the device can damage
the print mechanism. Always access and clear paper jams through the rear door.

2. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the device, more paper
jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press OK to continue the current job.

126

Solve a problem

To clear a paper jam in the automatic document feeder (ADF) (Some models only)
1. Lift the cover of the ADF.

Avoid paper jams
To help avoid paper jams, follow these guidelines.
•
•
•
•
•
•
•

Remove printed papers from the output tray frequently.
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure
the paper-width guide does not bend the paper in the input tray.
Do not force paper too far forward in the input tray.
Use paper types that are recommended for the device. For more information, see
Media specifications.
NOTE: Humidity may cause paper to curl and hence paper jam.

Clear jams

127

Technical information
This section contains the following topics:
•
•

Warranty information
Device specifications

•

Regulatory information

•
•

Environmental product stewardship program
Third-party licenses

Warranty information
This section contains the following topics:
Hewlett-Packard limited warranty statement
•
•

128

Ink cartridge warranty information

Technical information

Hewlett-Packard limited warranty statement
HP product

Duration of limited warranty

Software Media

90 days

Printer

1 year

Print or Ink cartridges

Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.

Printheads (only applies to products with customer
replaceable printheads)

1 year

Accessories

1 year unless otherwise stated

A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the
customer.
2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any product will be interrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of
a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN
Malta: Hewlett Packard International Trade BV, Branch 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, Malta
South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

Warranty information

129

Appendix A

Ink cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device.
This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished,
misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end
of warranty date has not been reached. The end of warranty date, in YYYY-MM format, may be found
on the product as indicated:

For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the
product.

130

Technical information

Device specifications
This section contains the following topics:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications (Some models only)
Embedded Web server specifications (some models only)
Media specifications
Print resolution
Print specifications
Copy specifications
Fax specifications
Scan specifications
Operating environment
Electrical requirements
Acoustic emission specification

Physical specifications
Size (width x depth x height)
433.5 x 401.5 x 216.7 mm (17.1 x 15.8 x 8.5 inches)
Device weight (does not include print supplies)
5.9 kg (13 lb)

Product features and capacities
Feature

Capacity

Connectivity

•
•
•

USB 2.0-compliant high speed device
Wired (Ethernet) network (some models
only)
Wireless 802.11b/g (some models only)

Ink cartridges

Black and tri-color ink cartridge

Supply yields

Visit www.hp.com/pageyield/ for more
information on estimated ink cartridge yields.

Device languages

HP PCL 3 GUI

Duty cycle

Up to 3000 pages per month

Device control panel language support

Bulgarian, Croatian, Czech, Danish, Dutch,
English, Finnish, French, German, Greek,
Hungarian, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese, Romanian,
Russian, Simplified Chinese, Slovak,
Slovenian, Spanish, Swedish, Traditional
Chinese, Turkish.

Language availability varies by country/region.

Processor and memory specifications
Non-wireless models
Device specifications

131

Appendix A
Processor: 192 MHz ARM9 core
Memory: 64 MB DDR2
Wireless models
Processor: 180 MHz ARM9 core
Memory: 32 MB SDRAM

System requirements
NOTE: For the most current information about supported operating systems and system
requirements, visit http://www.hp.com/support/.
Operating system compatibility
•
Windows XP Service Pack 1, Windows Vista, Windows 7
NOTE: For Windows XP SP1 Starter Edition, Windows Vista Starter Edition, and Windows
7 Starter Edition, only printer drivers, scan drivers, and the Toolbox are available.
To see system requirements and specifications for Windows 7, see the Readme file. This
file is available on your computer after you install the HP software.
•

Mac OS X (v10.5, v10.6)

•

Linux (For more information, see www.hp.com/go/linuxprinting).

Minimum requirements
•
Microsoft Windows XP (32-bit) Service Pack 1: Intel Pentium II or Celeron processor, 512 MB
RAM, 790 MB free hard disk space, Microsoft Internet Explorer 6.0
•
•

Microsoft Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 1.15
GB free hard disk space, Microsoft Internet Explorer 7.0
Mac OS X (v10.5.6, v10.6): 256 MB memory, 500 MB free hard disk space

•

Quick Time 5.0 or later (Mac OS X)

•

Adobe Acrobat Reader 5.0 or later

Recommended requirements
•
Microsoft Windows XP (32-bit) Service Pack 1: Intel Pentium III or higher processor, 512 MB
RAM, 850 MB free hard disk space, Microsoft Internet Explorer 6.0 or later
•

Microsoft Windows Vista: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB RAM, 1.2 GB free
hard disk space, Microsoft Internet Explorer 7.0 or later

•

Mac OS X (v10.5.6, v10.6): 512 MB memory, 500 MB free hard disk space

Network protocol specifications (Some models only)
Network operating system compatibility
•
Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit
(Ultimate, Enterprise and Business Edition), Windows 7 (32-bit and 64-bit).
•
•

132

Mac OS X (10.5.6, 10.6)
Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe XP with Feature
Release 3

•

Microsoft Windows 2000 Server Terminal Services with Citrix Presentation Server 4.0

•

Microsoft Windows 2000 Server Terminal Services

•

Microsoft Windows 2003 Server Terminal Services

•

Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0

•

Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5

Technical information

•

Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature
Release 3

•

Microsoft Windows 2003 Small Business Server Terminal Services

•

Microsoft Windows Server 2008 Terminal Services

Compatible network protocols
TCP/IP
Network management
•
HP Web Jetadmin plug-ins
•
Embedded Web server
Features
Ability to remotely configure and manage network devices

Embedded Web server specifications (some models only)
Requirements
•
A TCP/IP-based network (IPX/SPX-based networks are not supported)
•

A Web browser (either Microsoft Internet Explorer 6.0 or higher, Opera 8.0 or higher, Mozilla
Firefox 1.0 or higher, or Safari 1.2, or higher)

•

A network connection (you cannot use the embedded Web server connected directly to a
computer with a USB cable)

•

An Internet connection (required for some features)
NOTE: You can open the embedded Web server without being connected to the Internet.
However, some features will not be available.

•

It must be on the same side of a firewall as the device.

Media specifications
Use the Understand supported sizes and Understand supported media types and weights tables to
determine the correct media to use with your device, and determine what features will work with your
media. See the Set minimum margins section for information about the printing margins used by the
product, see the Guidelines for two-sided (duplex) printing section for guidelines that should be
followed when printing on both side of a page.

Understand supported sizes
Media size

Main tray

Standard media sizes
U.S. Legal (216 x 356 mm; 8.5 x 14 inches)
A4 (210 x 297 mm; 8.3 x 11.7 inches)
U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)
B5 (176 x 250 mm; 6.9 x 9.8 inches)
A5 (148 x 210 mm; 5.8 x 8.3 inches)
Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)
Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)

Device specifications

133

Appendix A
(continued)
Media size
Borderless B5 (176 x 250 mm; 6.9 x 9.8 inches
Borderless (10 x 15 cm, tab)
Borderless (4 x 6 inches, tab)
Borderless HV
Borderless A6
Borderless cabinet
Borderless (13 x 18 cm), same dimension as 5 x 7 inches
Borderless (8.5 x 11 inches)
10 x 15 cm (tab)
4 x 6 inches (tab)
HV
Cabinet
13 x 18 cm (same dimension as 5 x 7 inches)
Envelopes
U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)
Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)
Card Envelope (111 x 152 mm; 4.4 x 6 inches)
A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)
DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)
C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)
No. 6 3/4 Envelope (92.2 mm x 165.1 mm; 3.63 x 6.5 inches)
Envelope C5
Cards
Index card (76.2 x 127 mm; 3 x 5 inches)
Index card (102 x 152 mm; 4 x 6 inches)
Index card (127 x 203 mm; 5 x 8 inches)
A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)
Photo media

134

Technical information

Main tray

(continued)
Media size

Main tray

Photo media (89 x 127 mm; 3.5 x 5 inches)
Photo media (102 x 152 mm; 4 x 6 inches)
Photo media (5 x 7 inches)
Photo media (8 x 10 inches)
Photo media (10 x 15 cm)
Borderless photo media (89 x 127 mm; 3.5 x 5 inches)
Borderless photo media (102 x 152 mm; 4 x 6 inches)
Borderless photo media (5 x 7 inches)
Borderless photo media (8 x 10 inches)
Borderless photo media (8.5 x 11 inches)
Borderless photo media (10 x 15 cm)
Other media
Custom-sized media between between 76.20 to 210.06 mm wide and
101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches long)

Understand supported media types and weights
Tray

Type

Weight

Capacity

Main tray

Paper

60 to 105 g/m2

Up to 100 sheets of plain
paper

(16 to 28 lb bond)

(25 mm or 1 inch
stacked)
Transparencies

Up to 70 sheets
(17 mm or 0.67 inch
stacked)

Photo media

280 g/m2

Up to 100 sheets

(75 lb bond)

(17 mm or 0.67 inch
stacked)

Labels

Up to 100 sheets
(17 mm or 0.67 inch
stacked)

Envelopes

Cards

75 to 90 g/m2

Up to 30 sheets

(20 to 24 lb bond
envelope)

(17 mm or 0.67 inch
stacked)

Up to 200 g/m2

Up to 80 cards

(110 lb index)

Device specifications

135

Appendix A
(continued)
Tray

Type

Weight

Capacity

Automatic
document
feeder
(ADF)*

Paper

75 g/m2

Up to 20 sheets of plain
paper (5 mm or 0.2
inches stacked)

Output tray

All supported media

(20 lb index)

Up to 50 sheets of plain
paper (text printing)

* Some models only.

Set minimum margins
The document margins must match (or exceed) these margin settings in portrait orientation.

Media

(1) Left
margin

(2) Right
margin

(3) Top
margin

(4) Bottom
margin*

U.S. Letter

3.0 mm
(0.125
inches)

3.0 mm (0.125
inches)

3.0 mm
(0.125
inches)

3.0 mm (0.125
inches)

14.3 mm
(0.563
inches)

U.S. Legal
A4
U.S. Executive
U.S. Statement
B5
A5
Cards
Custom-sized media
Photo media
Envelopes

* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print
driver, and select Minimize Margins.

136

Technical information

Guidelines for two-sided (duplex) printing
•

Always use media that conforms to the device specifications. For more information, see Media
specifications.

•

Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper
lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Jams might occur with
these media types.

•

Several kinds of media require a specific orientation when you print on both sides of a page.
These include letterhead, preprinted paper, and paper with watermarks and prepunched holes.
When you print from a computer running Windows, the device prints the first side of the media
first. Load the media with the print side facing down.

Print resolution
Black print resolution
Up to 600 dpi rendered black (when printing from a computer)
Color print resolution
Up to 4800 x 1200 optimized dpi color on select HP photo papers with 1200 input dpi. Photo papers
include the following:
◦

HP Premium Plus Photo

◦

HP Premium Photo

◦

HP Advanced Photo

Print specifications
Black print resolution
Up to 600 dpi rendered black (when printing from a computer)
Color print resolution
Up to 4800 x 1200 optimized dpi color on select HP photo papers with 1200 input dpi. Photo papers
include the following:
◦
HP Premium Plus Photo
◦

HP Premium Photo

◦

HP Advanced Photo

Copy specifications
•

Digital image processing

•

Up to 100 copies from original (varies by model)

•

Digital zoom: from 25 to 400% (varies by model)

•

Fit to page, pre-scan

•

Copy speeds vary according to the complexity of the document

Refer to the following table to determine which paper type setting to choose based on the paper
loaded in the main tray.
Paper type

Device control panel setting

Plain paper

Plain Paper

HP Bright White Paper

Plain Paper

HP Premium Presentation Paper, Matte

Premium Inkjet

Other inkjet papers

Premium Inkjet

Device specifications

137

Appendix A
(continued)
Paper type

Device control panel setting

HP Premium Plus Photo Papers

Photo Paper

HP Premium Photo Papers

Photo Paper

HP Advanced Photo Paper

Photo Paper

HP Everyday Photo Paper, Semi-gloss

Photo Paper

HP Everyday Photo Paper, Matte

Premium Inkjet

Other photo papers

Photo Paper

HP Premium Inkjet Transparency

Premium Inkjet

HP Iron-on Transfer

Premium Inkjet

HP Photo Cards

Photo Paper

Other specialty papers

Premium Inkjet

Glossy Greeting Card

Photo Paper

Matte Greeting Card

Premium Inkjet

HP Brochure & Flyer Paper, Glossy

Photo Paper

HP Brochure & Flyer Paper, Matte

Premium Inkjet

Other Glossy Brochure

Photo Paper

Other Matte Brochure

Premium Inkjet

Fax specifications

138

•

Walk-up black-and-white and color fax capability.

•

Up to 99 speed dials (varies by model).

•

Up to 100-page memory (varies by model, based on ITU-T Test Image #1 at standard
resolution). More complicated pages or higher resolution takes longer and uses more memory.
Also, other product functions, such as copying, might affect the number of pages that can be
stored in memory.

•

Manual fax send and receive.

•

Automatic busy redial up to five times (varies by model).

•

Confirmation and activity reports.

•

CCITT/ITU Group 3 fax with Error Correction Mode.

•

33.6 Kbps transmission.

•

3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution).
More complicated pages or higher resolution take longer and use more memory.

•

Ring detect with automatic fax/answering machine switching.
Photo (dpi)

Very Fine (dpi)

Fine (dpi)

Standard (dpi)

Black

196 x 203 (8-bit
grayscale)

300 x 300

196 x 203

196 x 98

Color

300 x 300

200 x 200

Technical information

Scan specifications
•

Image editor included

•

Integrated OCR software automatically converts scanned text to editable text

•

Scan speeds vary according to the complexity of the document

•

Twain-compliant interface

•

Resolution: 2400 x 4800 ppi optical, up to 19,200 ppi enhanced

•

Color: 16-bit per RGB color, 48-bit total

•

Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches)

Operating environment
Operating environment
Operating temperature: 5° to 40° C (41° to 104° F)
Recommended operating conditions: 15° to 32° C (59° to 90° F)
Recommended relative humidity: 20 to 80% noncondensing
Storage environment
Storage temperature: -40° to 60° C (-40° to 140° F)
Storage relative humidity: Up to 90% noncondensing at a temperature of 65° C (150° F)

Electrical requirements
Power supply
Universal power adapter (external)
Power requirements
Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)
Output voltage: 32 Vdc at 625 mA
Power consumption
28.4 watts printing (Fast Draft Mode); 32.5 watts copying (Fast Draft Mode)

Acoustic emission specification
Print in Draft mode, noise levels per ISO 7779
Sound pressure (bystander position)
LpAd 56 (dBA)
Sound power
LwAd 7.0 (BA)

Device specifications

139

Appendix A

Regulatory information
The device meets product requirements from regulatory agencies in your country/region.
This section contains the following topics:

140

•

FCC statement

•

Notice to users in Korea

•

VCCI (Class B) compliance statement for users in Japan

•

Notice to users in Japan about the power cord

•

Noise emission statement for Germany

•

LED indicator statement

•

Notice to users of the U.S. telephone network: FCC requirements

•

Notice to users of the Canadian telephone network

•

Notice to users in the European Economic Area

•

Notice to users of the German telephone network

•

Australia wired fax statement

•

Regulatory information for wireless products

•

Regulatory model number

•

Declaration of conformity

Technical information

FCC statement

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified
that the following notice be brought to the attention of users of this product.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
•

Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

For further information, contact:
Manager of Corporate Product Regulations
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, Ca 94304
(650) 857-1501
Modifications (part 15.21)
The FCC requires the user to be notified that any changes or modifications made to this
device that are not expressly approved by HP may void the user's authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.

Notice to users in Korea

VCCI (Class B) compliance statement for users in Japan
䈖䈱ⵝ⟎䈲䇮䉪䊤䉴Bᖱႎᛛⴚⵝ⟎䈪䈜䇯䈖䈱ⵝ⟎䈲䇮ኅᐸⅣႺ䈪૶↪䈜䉎䈖䈫䉕⋡⊛䈫䈚䈩
䈇䉁䈜䈏䇮䈖䈱ⵝ⟎䈏䊤䉳䉥䉇䊁䊧䊎䉳䊢䊮ฃାᯏ䈮ㄭធ䈚䈩૶↪䈘䉏䉎䈫䇮ฃା㓚ኂ䉕ᒁ䈐
⿠䈖䈜䈖䈫䈏䈅䉍䉁䈜䇯ขᛒ⺑᣿ᦠ䈮ᓥ䈦䈩ᱜ䈚䈇ข䉍ᛒ䈇䉕䈚䈩ਅ䈘䈇䇯
VCCI-B

Regulatory information

141

Appendix A

Notice to users in Japan about the power cord

Noise emission statement for Germany

Geräuschemission
LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19

LED indicator statement

142

Technical information

Notice to users of the U.S. telephone network: FCC requirements

Notice to users of the U.S. telephone network: FCC requirements
This equipment complies with FCC rules, Part 68. On this equipment is a label that
contains, among other information, the FCC Registration Number and Ringer Equivalent
Number (REN) for this equipment. If requested, provide this information to your telephone
company.
An FCC compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using
a compatible modular jack which is Part 68 compliant. This equipment connects to the
telephone network through the following standard network interface jack: USOC
RJ-11C.
The REN is useful to determine the quantity of devices you may connect to your telephone
line and still have all of those devices ring when your number is called. Too many devices
on one line might result in failure to ring in response to an incoming call. In most, but not
all, areas the sum of the RENs of all devices should not exceed five (5). To be certain of the
number of devices you may connect to your line, as determined by the REN, you should call
your local telephone company to determine the maximum REN for your calling area.
If this equipment causes harm to the telephone network, your telephone company might
discontinue your service temporarily. If possible, they will notify you in advance. If advance
notice is not practical, you will be notified as soon as possible. You will also be advised of
your right to file a complaint with the FCC. Your telephone company might make changes
in its facilities, equipment, operations, or procedures that could affect the proper operation
of your equipment. If they do, you will be given advance notice so you will have the
opportunity to maintain uninterrupted service. If you experience trouble with this equipment,
please contact the manufacturer, or look elsewhere in this manual, for warranty or repair
information. Your telephone company might ask you to disconnect this equipment from the
network until the problem has been corrected or until you are sure that the equipment is not
malfunctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. Contact your state public utility commission, public service commission, or corporation commission for more information.
This equipment includes automatic dialing capability. When programming and/or making
test calls to emergency numbers:
•

Remain on the line and explain to the dispatcher the reason for the call.

•

Perform such activities in the off-peak hours, such as early morning or late evening.
Note The FCC hearing aid compatibility rules for telephones are not applicable
to this equipment.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page
or on the first page of transmission, the date and time it is sent and an identification of the
business, other entity, or other individual sending the message and the telephone number
of the sending machine or such business, other entity, or individual. (The telephone number
provided might not be a 900 number or any other number for which charges exceed local
or long-distance transmission charges.) In order to program this information into your fax
machine, you should complete the steps described in the software.

Regulatory information

143

Appendix A

Notice to users of the Canadian telephone network

Note à l’attention des utilisateurs du réseau téléphonique
canadien/Notice to users of the Canadian telephone network
Cet appareil est conforme aux spécifications techniques des équipements terminaux
d’Industrie Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil.
L’abréviation IC qui précède le numéro d’enregistrement indique que l’enregistrement a été
effectué dans le cadre d’une Déclaration de conformité stipulant que les spécifications
techniques d’Industrie Canada ont été respectées. Néanmoins, cette abréviation ne signifie
en aucun cas que l’appareil a été validé par Industrie Canada.
Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées
à la terre de la source d’alimentation, des lignes téléphoniques et du circuit métallique
d’alimentation en eau sont, le cas échéant, branchées les unes aux autres. Cette précaution
est particulièrement importante dans les zones rurales.
Remarque Le numéro REN (Ringer Equivalence Number) attribué à chaque
appareil terminal fournit une indication sur le nombre maximal de terminaux qui
peuvent être connectés à une interface téléphonique. La terminaison d’une
interface peut se composer de n’importe quelle combinaison d’appareils, à
condition que le total des numéros REN ne dépasse pas 5.
Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.0B.
This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the
registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution might be particularly important in rural areas.
Note The REN (Ringer Equivalence Number) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface might consist
of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not exceed 5.
The REN for this product is 0.0B, based on FCC Part 68 test results.

144

Technical information

Notice to users in the European Economic Area

This product is designed to be connected to the analog Switched Telecommunication
Networks (PSTN) of the European Economic Area (EEA) countries/regions.
Network compatibility depends on customer selected settings, which must be reset to use
the equipment on a telephone network in a country/region other than where the product
was purchased. Contact the vendor or Hewlett-Packard Company if additional product
support is necessary.
This equipment has been certified by the manufacturer in accordance with Directive
1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched
telephone network (PSTN). However, due to differences between the individual PSTNs
provided in different countries, the approval does not, of itself, give an unconditional
assurance of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first instance.
This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the
unlikely event of problems with loop disconnect dialing, it is recommended to use this
equipment only with the DTMF tone dial setting.

Notice to users of the German telephone network

Hinweis für Benutzer des deutschen Telefonnetzwerks
Dieses HP-Fax ist nur für den Anschluss eines analogen Public Switched Telephone Network
(PSTN) gedacht. Schließen Sie den TAE N-Telefonstecker, der im Lieferumfang des
HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann
als einzelnes Gerät und/oder in Verbindung (mit seriellem Anschluss) mit anderen zugelassenen Endgeräten verwendet werden.

Australia wired fax statement

In Australia, the HP device must be connected to Telecommunication Network through a line
cord which meets the requirements of the Technical Standard AS/ACIF S008.

Regulatory information for wireless products
This section contains the following regulatory information pertaining to wireless products:
•

Exposure to radio frequency radiation

•

Notice to users in Brazil

•

Notice to users in Canada

•

Notice to users in Taiwan

•

European Union regulatory notice

Regulatory information

145

Appendix A

Exposure to radio frequency radiation

Exposure to radio frequency radiation
Caution
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such a manner
that the potential for human contact during normal operation is minimized. This
product and any attached external antenna, if supported, shall be placed in such a
manner to minimize the potential for human contact during normal operation. In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits,
human proximity to the antenna shall not be less than 20 cm (8 inches) during normal
operation.

Notice to users in Brazil

Aviso aos usuários no Brasil
Este equipamento opera em caráter secundário, isto é, não tem direito à proteção contra
interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência
a sistemas operando em caráter primário. (Res.ANATEL 282/2001).

Notice to users in Canada

Notice to users in Canada/Note à l'attention des utilisateurs canadiens
For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise
emissions from the digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications. The internal wireless radio complies with RSS
210 and RSS GEN of Industry Canada.
Utiliser à l'intérieur. Le présent appareil numérique n'émet pas de bruit radioélectrique
dépassant les limites applicables aux appareils numériques de la classe B prescrites dans
le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada. Le composant RF interne est conforme a la norme RSS-210 and RSS GEN
d'Industrie Canada.

Notice to users in Taiwan

146

Technical information

European Union regulatory notice

European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
·
·

Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC

CE compliance of this product is valid only if powered with the correct CE-marked AC adapter
provided by HP.
If this product has telecommunications functionality, it also complies with the essential
requirements of the following EU Directive:
·

R&TTE Directive 1999/5/EC

Compliance with these directives implies conformity to harmonized European standards
(European Norms) that are listed in the EU Declaration of Conformity issued by HP for this
product or product family. This compliance is indicated by the following conformity marking
placed on the product.

The wireless telecommunications functionality of this product may be used in the following
EU and EFTA countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
Products with 2.4-GHz wireless LAN devices
France
For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product
may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13). For
outdoor use, only 2400-2454 MHz frequency band (channels 1-9) may be used. For the latest
requirements, see http://www.art-telecom.fr.
Italy
License required for use. Verify with your dealer or directly with the General Direction for
Frequency Planning and Management (Direzione Generale Pianificazione e Gestione
Frequenze).

Regulatory model number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. This
regulatory number should not be confused with the marketing name (HP Officejet 4500 (G510) Allin-One series, HP Officejet 4575 (K710) All-in-One series, or HP Officejet Advantage 4500 (K710)
All-in-One series) or product number.

Regulatory information

147

Appendix A

Declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1
Supplier’s Name:

Hewlett-Packard Company
138, Depot Road, #02-01
Singapore 109683

Supplier’s Address:

DoC#: SNPRC-0902-01-A

declares, that the product
Product Name and Model:
Regulatory Model Number:

HP Officejet 4500 series printer
1)

SNPRC-0902-01

Product Options:

All

Power adaptor:

0957-2269

conforms to the following Product Specifications and Regulations:
SAFETY:
IEC 60950-1:2001 / EN 60950-1:2001 + A11:2004
EN 62311:2008
EMC:

CISPR 22:2005 +A1:2005 / EN55022:2006 +A1:2007 Class B
EN 55024:1998 +A1:2001 + A2:2003
EN 61000-3-2:2006
EN 61000-3-3:1995 +A1: 2001 + A2:2005
FCC CFR 47, Part 15 Class B / ICES-003, Issue 4 Class B

Telecom:

TBR 21: 19983)
FCC Rules and Regulations 47CFR Part 68
TIA-968-A-1+A-2+A-3+A-4+A-5 Telecommunications – Telephone Terminal Equipment
CS-03, Part I, Issue 9, Feb 2005

Supplementary Information:
1.

This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The
Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number
should not be confused with the marketing name or the product numbers.
This product complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC
mark accordingly. In addition, it complies with the WEEE Directive
& the R&TTE Directive 99/5/EC and carries the
2002/96/EC and RoHS Directive 2002/95/EC.

This product complies with TBR21:1998, except clause 4.7.1 (DC characteristic), which complies with ES 203 021-3,
clause 4.7.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.

The product was tested in a typical configuration.

Singapore
25 June 2009

Yik Hou Meng
Product Regulations Manager
Customer Assurance, Business Printing Division

Local contact for regulatory topics only:
EMEA: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany www.hp.com/go/certificates
USA : Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501

148

Technical information

DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1
Supplier’s Name:

Hewlett-Packard Company

Supplier’s Address:

138, Depot Road, #02-01
Singapore 109683

DoC#: SDGOB-0833-Rev.7.0

declares, that the product
Product Name and Model:

HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer
1)

Regulatory Model Number:

SDGOB-0833

Product Options:

All

Radio Module

RSVLD-0608

Power adaptor:

0957-2269

conforms to the following Product Specifications and Regulations:
SAFETY:
IEC 60950-1:2001 / EN 60950-1:2001 + A11:2004
EN 62311:2008
EMC:

CISPR 22:2005 / EN55022:2006 Class B
EN 55024:1998 +A1:2001 + A2:2003
EN 61000-3-2:2006
EN 61000-3-3:1995 +A1: 2001 + A2:2005
FCC CFR 47, Part 15 Class B / ICES-003, Issue 4 Class B
EN301 489-1 V1.6.1, EN301 489-17 V1.2.1

Telecom:

TBR 21: 1998
FCC Rules and Regulations 47CFR Part 68
TIA-968-A-1+A-2+A-3+A-4+A-5 Telecommunications – Telephone Terminal Equipment
CS-03, Part I, Issue 9, Feb 2005

Supplementary Information:
1.

This product complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC & the
marking accordingly. In addition, it complies with the WEEE Directive 2002/96/EC
R&TTE Directive 99/5/EC and carries the
and RoHS Directive 2002/95/EC.

3.
4.

This product complies with TBR21:1998, except clause 4.7.1 (DC characteristic), which complies with ES 203 021-3, clause
4.7.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.

The product was tested in a typical configuration.

Singapore
4 Aug 2009

Yik Hou Meng
Product Regulations Manager
Customer Assurance, Business Printing Division

Local contact for regulatory topics only:
EMEA: Hewlett-Packard GmbH, HQ-TRE, Herrenberger St rasse 140, 71034 Boeblingen, Germany www.hp.com/go/certificates
USA : Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501

Regulatory information

149

Appendix A

DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1
Supplier’s Name:
Supplier’s Address:

Hewlett-Packard Company
138, Depot Road, #02-01
Singapore 109683

DoC#: SNPRC-0902-01-D

declares, that the product
Product Name and Model:

HP Officejet 4500 series printer, HP Officejet Advantage 4500 All-in-One printer, HP
Officejet 4575 All-in-One printer

Regulatory Model
Number:1)

SNPRC-0902-01

Product Options:

All

Power adaptor:

0957-2269

conforms to the following Product Specifications and Regulations:
SAFETY:
IEC 60950-1:2001 / EN 60950-1:2001 + A11:2004
EN 62311:2008
EMC:

CISPR 22:2005 +A1:2005 / EN55022:2006 +A1:2007 Class B
EN 55024:1998 +A1:2001 + A2:2003
EN 61000-3-2:2006
EN 61000-3-3:1995 +A1: 2001 + A2:2005
FCC CFR 47, Part 15 Class B / ICES-003, Issue 4 Class B

Telecom:

TBR 21: 19983)
FCC Rules and Regulations 47CFR Part 68
TIA-968-A-1+A-2+A-3+A-4+A-5 Telecommunications – Telephone Terminal Equipment
CS-03, Part I, Issue 9, Feb 2005

Energy Use:

Regulation (EC) No. 1275/2008
Energy Star Qualified Imaging Equipment Operational Mode Test Procedure

Supplementary Information:
1.

This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The
Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number
should not be confused with the marketing name or the product numbers.
This product complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC,
marking accordingly. In addition, it
the EuP Directive 2005/32/EC & the R&TTE Directive 99/5/EC and carries the
complies with the WEEE Directive 2002/96/EC and RoHS Directive 2002/95/EC.

The product was tested in a typical configuration.

Singapore
11 May 2010

Yik Hou Meng
Product Regulations Manager
Customer Assurance, Business Printing Division

150

Technical information

Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
Design for recycling has been incorporated into this product. The number of materials has been kept
to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, and
remove using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
•
•

Paper use
Plastics

•

Material safety data sheets

•
•

Recycling program
HP inkjet supplies recycling program

•

Disposal of waste equipment by users in private households in the European Union

•
•

Power consumption
Chemical Substances

•

RoHS notices (China only)

Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.

Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.

Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
www.hp.com/go/msds

Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions,
and partners with some of the largest electronic recycling centers throughout the world. HP
conserves resources by reselling some of its most popular products. For more information regarding
recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/

HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
free of charge. For more information, go to the following Web site:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Environmental product stewardship program

151

Appendix A

152

English
Français
Deutsch
Italiano
Español

Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea
Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es
responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos. El reciclaje y la recogida por separado de estos residuos
en el momento de la eliminación ayudará a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente. Si desea información adicional sobre los
lugares donde puede dejar estos residuos para su reciclado, póngase en contacto con las autoridades locales de su ciudad, con el servicio de gestión de residuos domésticos o con la
tienda donde adquirió el producto.

Česky

Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU
Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé
zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení. Likvidace vysloužilého zařízení samostatným
sběrem a recyklací napomáhá zachování přírodních zdrojů a zajišťuje, že recyklace proběhne způsobem chránícím lidské zdraví a životní prostředí. Další informace o tom, kam můžete
vysloužilé zařízení předat k recyklaci, můžete získat od úřadů místní samosprávy, od společnosti provádějící svoz a likvidaci domovního odpadu nebo v obchodě, kde jste produkt
zakoupili.

Dansk

Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU
Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr
ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr. Den separate indsamling og genbrug af dit affaldsudstyr på
tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre, at genbrug finder sted på en måde, der beskytter menneskers helbred samt miljøet. Hvis du vil vide mere
om, hvor du kan aflevere dit affaldsudstyr til genbrug, kan du kontakte kommunen, det lokale renovationsvæsen eller den forretning, hvor du købte produktet.

Nederlands

Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie
Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval. Het is uw verantwoordelijkheid uw afgedankte apparatuur
af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur. De gescheiden inzameling en verwerking van uw afgedankte
apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt. Voor meer informatie over
waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst of de winkel waar u het product
hebt aangeschaft.

Eesti

Eramajapidamistes kasutuselt kõrvaldatavate seadmete käitlemine Euroopa Liidus
Kui tootel või toote pakendil on see sümbol, ei tohi seda toodet visata olmejäätmete hulka. Teie kohus on viia tarbetuks muutunud seade selleks ettenähtud elektri- ja elektroonikaseadmete
utiliseerimiskohta. Utiliseeritavate seadmete eraldi kogumine ja käitlemine aitab säästa loodusvarasid ning tagada, et käitlemine toimub inimeste tervisele ja keskkonnale ohutult.
Lisateavet selle kohta, kuhu saate utiliseeritava seadme käitlemiseks viia, saate küsida kohalikust omavalitsusest, olmejäätmete utiliseerimispunktist või kauplusest, kust te seadme
ostsite.

Suomi

Hävitettävien laitteiden käsittely kotitalouksissa Euroopan unionin alueella
Tämä tuotteessa tai sen pakkauksessa oleva merkintä osoittaa, että tuotetta ei saa hävittää talousjätteiden mukana. Käyttäjän velvollisuus on huolehtia siitä, että hävitettävä laite
toimitetaan sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Hävitettävien laitteiden erillinen keräys ja kierrätys säästää luonnonvaroja. Näin toimimalla varmistetaan myös,
että kierrätys tapahtuu tavalla, joka suojelee ihmisten terveyttä ja ympäristöä. Saat tarvittaessa lisätietoja jätteiden kierrätyspaikoista paikallisilta viranomaisilta, jäteyhtiöiltä tai tuotteen
jälleenmyyjältä.

Ελληνικά

Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Το παρόν σύμβολο στον εξοπλισμό ή στη συσκευασία του υποδεικνύει ότι το προϊόν αυτό δεν πρέπει να πεταχτεί μαζί με άλλα οικιακά απορρίμματα. Αντίθετα, ευθύνη σας είναι να
απορρίψετε τις άχρηστες συσκευές σε μια καθορισμένη μονάδα συλλογής απορριμμάτων για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Η χωριστή συλλογή και
ανακύκλωση των άχρηστων συσκευών θα συμβάλει στη διατήρηση των φυσικών πόρων και στη διασφάλιση ότι θα ανακυκλωθούν με τέτοιον τρόπο, ώστε να προστατεύεται η υγεία των
ανθρώπων και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να απορρίψετε τις άχρηστες συσκευές για ανακύκλωση, επικοινωνήστε με τις κατά τόπους αρμόδιες
αρχές ή με το κατάστημα από το οποίο αγοράσατε το προϊόν.

Magyar

A hulladékanyagok kezelése a magánháztartásokban az Európai Unióban
Ez a szimbólum, amely a terméken vagy annak csomagolásán van feltüntetve, azt jelzi, hogy a termék nem kezelhető együtt az egyéb háztartási hulladékkal. Az Ön feladata,
hogy a készülék hulladékanyagait eljuttassa olyan kijelölt gyűjtőhelyre, amely az elektromos hulladékanyagok és az elektronikus berendezések újrahasznosításával foglalkozik.
A hulladékanyagok elkülönített gyűjtése és újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, egyúttal azt is biztosítja, hogy a hulladék újrahasznosítása az
egészségre és a környezetre nem ártalmas módon történik. Ha tájékoztatást szeretne kapni azokról a helyekről, ahol leadhatja újrahasznosításra a hulladékanyagokat, forduljon
a helyi önkormányzathoz, a háztartási hulladék begyűjtésével foglalkozó vállalathoz vagy a termék forgalmazójához.

Latviski

Lietotāju atbrīvošanās no nederīgām ierīcēm Eiropas Savienības privātajās mājsaimniecībās
Šis simbols uz ierīces vai tās iepakojuma norāda, ka šo ierīci nedrīkst izmest kopā ar pārējiem mājsaimniecības atkritumiem. Jūs esat atbildīgs par atbrīvošanos no nederīgās ierīces,
to nododot norādītajā savākšanas vietā, lai tiktu veikta nederīgā elektriskā un elektroniskā aprīkojuma otrreizējā pārstrāde. Speciāla nederīgās ierīces savākšana un otrreizējā pārstrāde
palīdz taupīt dabas resursus un nodrošina tādu otrreizējo pārstrādi, kas sargā cilvēku veselību un apkārtējo vidi. Lai iegūtu papildu informāciju par to, kur otrreizējai pārstrādei var
nogādāt nederīgo ierīci, lūdzu, sazinieties ar vietējo pašvaldību, mājsaimniecības atkritumu savākšanas dienestu vai veikalu, kurā iegādājāties šo ierīci.

Lietuviškai

Europos Sąjungos vartotojų ir privačių namų ūkių atliekamos įrangos išmetimas
Šis simbolis ant produkto arba jo pakuotės nurodo, kad produktas negali būti išmestas kartu su kitomis namų ūkio atliekomis. Jūs privalote išmesti savo atliekamą įrangą atiduodami ją
į atliekamos elektronikos ir elektros įrangos perdirbimo punktus. Jei atliekama įranga bus atskirai surenkama ir perdirbama, bus išsaugomi natūralūs ištekliai ir užtikrinama, kad įranga
yra perdirbta žmogaus sveikatą ir gamtą tausojančiu būdu. Dėl informacijos apie tai, kur galite išmesti atliekamą perdirbti skirtą įrangą kreipkitės į atitinkamą vietos tarnybą, namų ūkio
atliekų išvežimo tarnybą arba į parduotuvę, kurioje pirkote produktą.
Utylizacja zużytego sprzętu przez użytkowników domowych w Unii Europejskiej
Symbol ten umieszczony na produkcie lub opakowaniu oznacza, że tego produktu nie należy wyrzucać razem z innymi odpadami domowymi. Użytkownik jest odpowiedzialny za
dostarczenie zużytego sprzętu do wyznaczonego punktu gromadzenia zużytych urządzeń elektrycznych i elektronicznych. Gromadzenie osobno i recykling tego typu odpadów
przyczynia się do ochrony zasobów naturalnych i jest bezpieczny dla zdrowia i środowiska naturalnego. Dalsze informacje na temat sposobu utylizacji zużytych urządzeń można
uzyskać u odpowiednich władz lokalnych, w przedsiębiorstwie zajmującym się usuwaniem odpadów lub w miejscu zakupu produktu.

Português

Smaltimento di apparecchiature da rottamare da parte di privati nell'Unione Europea
Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici. Gli utenti devono provvedere allo
smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La raccolta e il riciclaggio
separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate
nel rispetto dell'ambiente e della tutela della salute. Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare, contattare il proprio comune di residenza,
il servizio di smaltimento dei rifiuti locale o il negozio presso il quale è stato acquistato il prodotto.

Descarte de equipamentos por usuários em residências da União Européia
Este símbolo no produto ou na embalagem indica que o produto não pode ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os equipamentos
a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro-eletrônicos. A coleta separada e a reciclagem dos equipamentos no momento do
descarte ajudam na conservação dos recursos naturais e garantem que os equipamentos serão reciclados de forma a proteger a saúde das pessoas e o meio ambiente. Para obter mais
informações sobre onde descartar equipamentos para reciclagem, entre em contato com o escritório local de sua cidade, o serviço de limpeza pública de seu bairro ou a loja em que
adquiriu o produto.

Slovenčina

Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der EU
Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an, dass das Produkt nicht zusammen mit dem Restmüll entsorgt werden darf. Es obliegt daher Ihrer Verantwortung, das
Gerät an einer entsprechenden Stelle für die Entsorgung oder Wiederverwertung von Elektrogeräten aller Art abzugeben (z.B. ein Wertstoffhof). Die separate Sammlung und das
Recyceln Ihrer alten Elektrogeräte zum Zeitpunkt ihrer Entsorgung trägt zum Schutz der Umwelt bei und gewährleistet, dass sie auf eine Art und Weise recycelt werden, die keine
Gefährdung für die Gesundheit des Menschen und der Umwelt darstellt. Weitere Informationen darüber, wo Sie alte Elektrogeräte zum Recyceln abgeben können, erhalten Sie bei
den örtlichen Behörden, Wertstoffhöfen oder dort, wo Sie das Gerät erworben haben.

Postup používateľov v krajinách Európskej únie pri vyhadzovaní zariadenia v domácom používaní do odpadu
Tento symbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným komunálnym odpadom. Namiesto toho máte povinnos odovzda toto zariadenie na zbernom
mieste, kde sa zabezpečuje recyklácia elektrických a elektronických zariadení. Separovaný zber a recyklácia zariadenia určeného na odpad pomôže chráni prírodné zdroje a
zabezpečí taký spôsob recyklácie, ktorý bude chráni ľudské zdravie a životné prostredie. Ďalšie informácie o separovanom zbere a recyklácii získate na miestnom obecnom úrade,
vo firme zabezpečujúcej zber vášho komunálneho odpadu alebo v predajni, kde ste produkt kúpili.

Slovenščina

Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union européenne
La présence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous débarrasser de ce produit de la même façon que vos déchets courants.
Au contraire, vous êtes responsable de l'évacuation de vos équipements usagés et, à cet effet, vous êtes tenu de les remettre à un point de collecte agréé pour le recyclage des
équipements électriques et électroniques usagés. Le tri, l'évacuation et le recyclage séparés de vos équipements usagés permettent de préserver les ressources naturelles et de s'assurer
que ces équipements sont recyclés dans le respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte des équipements usagés, veuillez contacter
votre mairie, votre service de traitement des déchets ménagers ou le magasin où vous avez acheté le produit.

Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije
Ta znak na izdelku ali embalaži izdelka pomeni, da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo ste dolžni oddati na določenem zbirnem
mestu za recikliranje odpadne električne in elektronske opreme. Z ločenim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili,
da bo odpadna oprema reciklirana tako, da se varuje zdravje ljudi in okolje. Več informacij o mestih, kjer lahko oddate odpadno opremo za recikliranje, lahko dobite na občini,
v komunalnem podjetju ali trgovini, kjer ste izdelek kupili.

Svenska

Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment
at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Polski

Disposal of waste equipment by users in private households in the European Union

Kassering av förbrukningsmaterial, för hem- och privatanvändare i EU
Produkter eller produktförpackningar med den här symbolen får inte kasseras med vanligt hushållsavfall. I stället har du ansvar för att produkten lämnas till en behörig återvinningsstation
för hantering av el- och elektronikprodukter. Genom att lämna kasserade produkter till återvinning hjälper du till att bevara våra gemensamma naturresurser. Dessutom skyddas både
människor och miljön när produkter återvinns på rätt sätt. Kommunala myndigheter, sophanteringsföretag eller butiken där varan köptes kan ge mer information om var du lämnar
kasserade produkter för återvinning.

Technical information

Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified
to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging
equipment. The following mark will appear on ENERGY STAR qualified imaging products:

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,
HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
Additional ENERGY STAR qualified imaging product model information is listed at:
www.hp.com/go/energystar

Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No
1907/2006 of the European Parliament and the Council). A chemical information report for this
product can be found at: www.hp.com/go/reach

RoHS notices (China only)
Toxic and hazardous substance table

Environmental product stewardship program

153

Appendix A

Third-party licenses
This section contains the following topics:

154

•

HP Officejet 4500 Desktop

•

HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500

•

HP Officejet 4500 Wireless

Technical information

HP Officejet 4500 Desktop

Third-party licenses
AES
rijndael-alg-fst.c
@version 3.0 (December 2000)
Optimised ANSI C code for the Rijndael cipher (now AES)
@author Vincent Rijmen
@author Antoon Bosselaers
@author Paulo Barreto
This code is hereby placed in the public domain.
THIS SOFTWARE IS PROVIDED BY THE AUTHORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHORS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Third-party licenses

155

Appendix A

SHA2
FIPS 180-2 SHA-224/256/384/512 implementation
Last update: 02/02/2007
Issue date: 04/30/2005
Copyright (C) 2005, 2007 Olivier Gay
All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. Neither the name of the project nor the names of its contributors may be used
to endorse or promote products derived from this software without specific
prior written permission.
THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES INCLUDING,
BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

156

Technical information

ZLIB
zlib.h -- interface of the 'zlib' general purpose compression library version
1.2.3, July 18th, 2005
Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler
This software is provided 'as-is', without any express or implied warranty. In no
event will the authors be held liable for any damages arising from the use of this
software.
Permission is granted to anyone to use this software for any purpose, including
commercial applications, and to alter it and redistribute it freely, subject to the
following restrictions:
1. The origin of this software must not be misrepresented; you must not claim
that you wrote the original software. If you use this software in a product, an
acknowledgment in the product documentation would be appreciated but is
not required.
2. Altered source versions must be plainly marked as such, and must not be
misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly
jloup@gzip.org

Mark Adler
madler@alumni.caltech.edu

The data format used by the zlib library is described by RFCs (Request for
Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt (zlib
format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format).

Third-party licenses

157

Appendix A

HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500

158

Technical information

Expat
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining
a copy of this software and associated documentation files (the
"Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish,
distribute, sublicense, and/or sell copies of the Software, and to
permit persons to whom the Software is furnished to do so, subject to
the following conditions:
The above copyright notice and this permission notice shall be included
in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT
OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Third-party licenses

159

Appendix A

OpenSSL
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)
All rights reserved.
This package is an SSL implementation written by Eric Young
(eay@cryptsoft.com).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the
following conditions are aheared to. The following conditions apply to all code
found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the
SSL code. The SSL documentation included with this distribution is covered by the
same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).
Copyright remains Eric Young's, and as such any Copyright notices in
the code are not to be removed.
If this package is used in a product, Eric Young should be given attribution
as the author of the parts of the library used.
This can be in the form of a textual message at program startup or
in documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgement:
"This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)"
The word 'cryptographic' can be left out if the rouines from the library
being used are not cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from
the apps directory (application code) you must include an acknowledgement:
"This product includes software written by Tim Hudson (tjh@cryptsoft.com)"

160

Technical information

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU Public
Licence.]
========================================================
Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
endorse or promote products derived from this software without prior written
permission. For written permission, please contact openssl-core@openssl.org.
5. Products derived from this software may not be called "OpenSSL" nor may
"OpenSSL" appear in their names without prior written permission of the
OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit (http://www.openssl.org/)"
Third-party licenses

161

Appendix A

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL
PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
========================================================
This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com). This product includes software written by Tim Hudson
(tjh@cryptsoft.com).
========================================================
Copyright (c) 1998-2006 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
endorse or promote products derived from this software without prior written
permission. For written permission, please contact openssl-core@openssl.org.
5. Products derived from this software may not be called "OpenSSL" nor may
"OpenSSL" appear in their names without prior written permission of the
OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit (http://www.openssl.org/)"

162

Technical information

Third-party licenses

163

Appendix A

THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
========================================================

ZLIB
zlib.h -- interface of the 'zlib' general purpose compression library
version 1.2.3, July 18th, 2005
Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler
This software is provided 'as-is', without any express or implied warranty. In no
event will the authors be held liable for any damages arising from the use of this
software.
Permission is granted to anyone to use this software for any purpose, including
commercial applications, and to alter it and redistribute it freely, subject to the
following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that
you wrote the original software. If you use this software in a product, an
acknowledgment in the product documentation would be appreciated but is
not required.
2. Altered source versions must be plainly marked as such, and must not be
misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly
jloup@gzip.org

Mark Adler
madler@alumni.caltech.edu

The data format used by the zlib library is described by RFCs (Request for
Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt
(zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format).

164

Technical information

HP Officejet 4500 Wireless

Third-party licenses

165

Appendix A

Expat
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of
this software and associated documentation files (the "Software"), to deal in the
Software without restriction, including without limitation the rights to use, copy,
modify, merge, publish, distribute, sublicense, and/or sell copies of the
Software, and to permit persons to whom the Software is furnished to do so,
subject to the following conditions:
The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT
OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

166

Technical information

OpenSSL
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)
All rights reserved.
This package is an SSL implementation written by Eric Young
(eay@cryptsoft.com). The implementation was written so as to conform with
Netscapes SSL.
This library is free for commercial and non-commercial use as long as the
following conditions are aheared to. The following conditions apply to all code
found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the
SSL code. The SSL documentation included with this distribution is covered by
the same copyright terms except that the holder is Tim Hudson
(tjh@cryptsoft.com).
Copyright remains Eric Young's, and as such any Copyright notices in the code
are not to be removed. If this package is used in a product, Eric Young should
be given attribution as the author of the parts of the library used. This can be in
the form of a textual message at program startup or in documentation (online or
textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list of
conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgement:
"This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)"
The word 'cryptographic' can be left out if the rouines from the library being
used are not cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from the
apps directory (application code) you must include an acknowledgement:
"This product includes software written by Tim Hudson (tjh@cryptsoft.com)"

Third-party licenses

167

Appendix A

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE
The licence and distribution terms for any publically available version or
derivative of this code cannot be changed. i.e. this code cannot simply be
copied and put under another distribution licence [including the GNU Public
Licence.]
========================================================
Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification,
are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list
of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must
display the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
endorse or promote products derived from this software without prior written
permission. For written permission, please contact openssl-core@openssl.org.
5. Products derived from this software may not be called "OpenSSL" nor may
"OpenSSL" appear in their names without prior written permission of the
OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit (http://www.openssl.org/)"
168

Technical information

Third-party licenses

169

Appendix A

170

Technical information

THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
========================================================

Mark Adler
madler@alumni.caltech.edu

Third-party licenses

171

HP supplies and accessories
This section provides information on HP supplies and accessories for the device. The information is
subject to changes, visit the HP Web site (www.hpshopping.com) for the latest updates. You may
also make purchases through the Web site.
This section contains the following topics:
•

Order printing supplies online

•

Supplies

Order printing supplies online
For a list of HP cartridge numbers that work with your printer, see Supported ink cartridges. Cartridge
information and links to online shopping also appear on ink alert messages.
You can order printing supplies online using the following tools:
NOTE: For more information about opening and using these HP software tools, see Device
management tools
•

HP Solution Center (Windows): From HP Solution Center, click the Shopping icon, and then
select Shop Online to order supplies or Print My Shopping List to create a printable shopping
list. HP Solution Center uploads, with your permission, printer information, including model
number, serial number, and estimated ink levels. The HP supplies that work in your printer are
pre-selected. You can change quantities, add or remove items, and then print the list or purchase
online at the HP Store or other online retailers (options differ by country/region).

•

HP Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online.

•

HP Utility (Mac OS X): On the toolbar, click the Supplies icon.

•

HP SureSupply Web site: In a standard Web browser, go to www.hp.com/buy/supplies. If
prompted, choose your country/region, follow the prompts to select your product, and then the
supplies you need.

•

Embedded Web server (EWS): From the EWS, click Order Supplies. Click Send to send
printer information (such as model number, serial number, and estimated ink levels) to HP, and
you will be re-directed to the HP SureSupply Web site.
NOTE: Ordering cartridges online is not supported in all countries/regions. However, many
countries have information on ordering by telephone, locating a local store and printing a
shopping list. In addition, you can select the How to Buy option at the top of the www.hp.com/
buy/supplies page to obtain information about purchasing HP products in your country.

Supplies
This section contains the following topics:
Supported ink cartridges
•
•

HP media

Supported ink cartridges
You can check the following places to find which cartridges are supported by the device:
•

The ink supplies label (located inside the printer, near the ink cartridges).

•

The HP SureSuppply Web site (www.hp.com/buy/supplies). For more information, see Order
printing supplies online.
The label of the ink cartridge you are replacing.

•

172

HP supplies and accessories

•

The HP software on your computer:
NOTE: For more information about opening and using these HP software tools, see Device
management tools

•

◦

Solution Center (Windows): Click Status, and then click Estimated Ink Levels. The My
Cartridges tab lists the currently installed cartridges. The All Cartridges tab lists all
supported cartridges for the device.

◦

Toolbox (Windows): Click the Estimated Ink Levels tab, and then click the Cartridge
Details button to view information about replacement ink cartridges.

◦

HP Utility (Mac OS X):: Click the Supplies Info icon in the Information and Support pane.

◦

Embedded Web server: Click the Information tab, and then click Device Information in
the left pane.

The self-test diagnostic page. For more information, see Understand the Printer Status Report
and Self-Test Report.
NOTE: When replacing ink cartridges, make sure to use only replacement cartridges that have
the same cartridge number as the ink cartridge you are replacing.

HP media
To order media such as HP Advanced Photo Paper, go to www.hp.com.

Supplies

173

Additional fax setup
After completing all the steps in the getting started guide, use the instructions in this section to
complete your fax setup. Keep your getting started guide for later use.
In this section, you will learn how to set up the device so that faxing works successfully with
equipment and services you might already have on the same phone line.
TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to
help you quickly set up some important fax settings such as the answer mode and fax header
information. You can access these tools through the software you installed with the device. After
you run these tools, follow the procedures in this section to complete your fax setup.
This section contains the following topics:
•

Set up faxing (parallel phone systems)

•
•

Serial-type fax setup
Test fax setup

Set up faxing (parallel phone systems)
Before you begin setting up the device for faxing, determine which kind of phone system your
country/region uses. The instructions for fax setup differ depending on whether you have a serialor parallel-type phone system.
•

If you do not see your country/region listed in the table below, you probably have a serial-type
phone system. In a serial-type phone system, the connector type on your shared telephone
equipment (modems, phones, and answering machines) does not allow a physical connection
to the "2-EXT" port on the device. Instead, all equipment must be connected at the telephone
wall jack.
NOTE: In some countries/regions that use serial-type phone systems, the phone cord that
came with the device might have an additional wall plug attached to it. This enables you to
connect other telecom devices to the wall jack where you plug in the device.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.

•

If your country/region is listed in the table below, you probably have a parallel-type telephone
system. In a parallel-type phone system, you are able to connect shared telephone equipment
to the phone line by using the "2-EXT" port on the back of the device.
NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire
phone cord supplied with the device to connect it to the telephone wall jack.

Table C-1 Countries/regions with a parallel-type phone system

174

Argentina

Australia

Brazil

Canada

Chile

China

Colombia

Greece

India

Indonesia

Ireland

Japan

Korea

Latin America

Malaysia

Mexico

Philippines

Poland

Additional fax setup

Countries/regions with a parallel-type phone system (continued)
Portugal

Russia

Saudi Arabia

Singapore

Spain

Taiwan

Thailand

USA

Venezuela

Vietnam
If you are unsure which kind of telephone system you have (serial or parallel), check with your
telephone company.
This section contains the following topics:
•

Choose the correct fax setup for your home or office

•

Case A: Separate fax line (no voice calls received)

•

Case B: Set up the device with DSL

•

Case C: Set up the device with a PBX phone system or an ISDN line

•

Case D: Fax with a distinctive ring service on the same line

•

Case E: Shared voice/fax line

•

Case F: Shared voice/fax line with voice mail

•

Case G: Fax line shared with computer modem (no voice calls received)

•

Case H: Shared voice/fax line with computer modem

•

Case I: Shared voice/fax line with answering machine

•

Case J: Shared voice/fax line with computer modem and answering machine

•

Case K: Shared voice/fax line with computer dial-up modem and voice mail

Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any) share the same
phone line with the device. This is important because you might need to connect some of your
existing office equipment directly to the device, and you might also need to change some fax settings
before you can fax successfully.
1. Determine if your telephone system is serial or parallel (see Set up faxing (parallel phone
systems)).
a.

Serial-type telephone system — See Serial-type fax setup.

b. Parallel-type telephone system — Go to step 2.
2.

Select the combination of equipment and services sharing your fax line.
•

DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might
be called ADSL in your country/region.)

•

PBX: A private branch exchange (PBX) phone system or an integrated services digital
network (ISDN) system.

•

Distinctive ring service: A distinctive ring service through your telephone company provides
multiple telephone numbers with different ring patterns.

•

Voice calls: Voice calls are received at the same phone number you use for fax calls on the
device.

•

Computer dial-up modem: A computer dial-up modem is on the same phone line as the
device. If you answer Yes to any of the following questions, you are using a computer dialup modem:
◦

Do you send and receive faxes directly to and from your computer software applications
through a dial-up connection?

◦

Do you send and receive e-mail messages on your computer through a dial-up
connection?

◦

Do you access the Internet from your computer through a dial-up connection?

Set up faxing (parallel phone systems)

175

Appendix C

•

Answering machine: An answering machine that answers voice calls at the same phone
number you use for fax calls on the device.

•

Voice mail service: A voice mail subscription through your telephone company at the same
number you use for fax calls on the device.

From the following table, choose the combination of equipment and services applicable to your
home or office setting. Then look up the recommended fax setup. Step-by-step instructions are
included for each case in the sections that follow.
NOTE: If your home or office setup is not described in this section, set up the device as you
would a regular analog phone. Make sure you use the phone cord supplied in the box to connect
one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of
the device. If you use another phone cord, you might experience problems sending and receiving
faxes.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.

Other equipment or services sharing your fax line
DSL

PBX

Distinct
ive ring
service

Voice
calls

Computer
dial-up
modem

Answering
machine

Voice
mail
service

Recommended fax
setup

Case A: Separate fax
line (no voice calls
received)
Case B: Set up the
device with DSL
Case C: Set up the
device with a PBX
phone system or an
ISDN line
Case D: Fax with a
distinctive ring
service on the same
line
Case E: Shared
voice/fax line
Case F: Shared
voice/fax line with
voice mail
Case G: Fax line
shared with computer
modem (no voice
calls received)
Case H: Shared
voice/fax line with
computer modem
Case I: Shared voice/
fax line with
answering machine

176

Additional fax setup

(continued)
Other equipment or services sharing your fax line
DSL

PBX

Distinct
ive ring
service

Voice
calls

Computer
dial-up
modem

Answering
machine

Voice
mail
service

Recommended fax
setup

Case J: Shared
voice/fax line with
computer modem
and answering
machine
Case K: Shared
voice/fax line with
computer dial-up
modem and voice
mail

Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other
equipment connected on this phone line, set up the device as described in this section.

Back view of the device

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

To set up the device with a separate fax line
1. Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.

Turn on the Auto Answer setting.

Set up faxing (parallel phone systems)

177

Appendix C
3.

(Optional) Change the Rings to Answer setting to the lowest setting (two rings).

Run a fax test.

When the phone rings, the device answers automatically after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.

Case B: Set up the device with DSL
If you have a DSL service through your telephone company, and do not connect any equipment to
the device, use the instructions in this section to connect a DSL filter between the telephone wall
jack and the device. The DSL filter removes the digital signal that can interfere with the device, so
the device can communicate properly with the phone line. (DSL might be called ADSL in your country/
region.)
NOTE: If you have a DSL line and you do not connect the DSL filter, you will not be able to
send and receive faxes with the device.

Back view of the device

Telephone wall jack

DSL (or ADSL) filter and cord supplied by your DSL provider

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

To set up the device with DSL
1. Obtain a DSL filter from your DSL provider.
2.

Using the phone cord supplied in the box with the device, connect one end to the open port on
the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the
device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device, you might
not be able to fax successfully. This special phone cord is different from the phone cords
you might already have in your home or office.
As only one phone cord is supplied, you might need to obtain additional phone cords for this
setup.

178

Additional fax setup

Connect an additional phone cord from the DSL filter to the telephone wall jack.

Run a fax test.

If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case C: Set up the device with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you
do the following:
•

If you are using either a PBX or an ISDN converter/terminal adaptor, connect the device to the
port that is designated for fax and phone use. Also, make sure that the terminal adapter is set
to the correct switch type for your country/region, if possible.
NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment.
For example, you might have assigned one port for telephone and Group 3 fax and another
port for multiple purposes. If you have problems when connected to the fax/phone port of
your ISDN converter, try using the port designated for multiple purposes; it might be labeled
"multi-combi" or something similar.

•

If you are using a PBX phone system, set the call waiting tone to "off."
NOTE: Many digital PBX systems include a call-waiting tone that is set to "on" by default.
The call waiting tone will interfere with any fax transmission, and you will not be able to send
or receive faxes with the device. Refer to the documentation that came with your PBX phone
system for instructions on how to turn off the call-waiting tone.

•

If you are using a PBX phone system, dial the number for an outside line before dialing the fax
number.

•

Make sure you use the supplied cord to connect from the telephone wall jack to the device. If
you do not, you might not be able to fax successfully. This special phone cord is different from
the phone cords you might already have in your home or office. If the supplied phone cord is
too short, you can purchase a coupler from your local electronics store and extend it.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows you to
have multiple phone numbers on one phone line, each with a different ring pattern, set up the device
as described in this section.

Back view of the device

Set up faxing (parallel phone systems)

179

Appendix C
1

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

To set up the device with a distinctive ring service
1. Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.

Turn on the Auto Answer setting.

Change the Distinctive Ring setting to match the pattern that the telephone company assigned
to your fax number.
NOTE: By default, the device is set to answer all ring patterns. If you do not set the
Distinctive Ring to match the ring pattern assigned to your fax number, the device might
answer both voice calls and fax calls or it might not answer at all.

(Optional) Change the Rings to Answer setting to the lowest setting (two rings).

Run a fax test.

The device automatically answers incoming calls that have the ring pattern you selected (Distinctive
Ring setting) after the number of rings you selected (Rings to Answer setting). The device begins
emitting fax reception tones to the sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other office
equipment (or voice mail) on this phone line, set up the device as described in this section.

Back view of the device

180

Additional fax setup

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

Telephone (optional)

To set up the device with a shared voice/fax line
1. Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.

Do one of the following:
•

If you have a parallel-type phone system, remove the white plug from the port labeled 2EXT on the back of the device, and then connect a phone to this port.

•

If you have a serial-type phone system, you might plug your phone directly on top of the
device cable which has a wall plug attached to it.

Now you need to decide how you want the device to answer calls, automatically or manually:
•

If you set up the device to answer calls automatically, it answers all incoming calls and
receives faxes. The device will not be able to distinguish between fax and voice calls in this
case; if you suspect the call is a voice call, you will need to answer it before the device
answers the call. To set up the device to answer calls automatically, turn on the Auto
Answer setting.

•

If you set up the device to answer faxes manually, you must be available to respond in
person to incoming fax calls or the device cannot receive faxes. To set up the device to
answer calls manually, turn off the Auto Answer setting.
Run a fax test.

If you pick up the phone before the device answers the call and hear fax tones from a sending fax
machine, you will need to answer the fax call manually.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to
a voice mail service through your telephone company, set up the device as described in this section.
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must be
available to respond in person to incoming fax calls. If you want to receive faxes automatically
instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain
a separate phone line for faxing.

Set up faxing (parallel phone systems)

181

Appendix C

Back view of the device

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
"1-LINE" port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

To set up the device with voice mail
1. Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
2.

Turn off the Auto Answer setting.

Run a fax test.

You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.
You must initiate the manual fax before voicemail picks up the line.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer modem
connected on this line, set up the device as described in this section.
NOTE: If you have a computer dial-up modem, your computer dial-up modem shares the phone
line with the device. You will not be able to use both your modem and the device simultaneously.
For example, you cannot use the device for faxing while you are using your computer dial-up
modem to send an e-mail or access the Internet.

182

•

Set up the device with a computer dial-up modem

•

Set up the device with a computer DSL/ADSL modem

Additional fax setup

Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem, follow
these directions for setting up the device.

Back view of the device

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
"1-LINE" port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

Computer with modem

To set up the device with a computer dial-up modem
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2.

Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the device.

Using the phone cord supplied in the box with the device, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.

If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem software,
the device will not be able to receive faxes.

Turn on the Auto Answer setting.

(Optional) Change the Rings to Answer setting to the lowest setting (two rings).

Run a fax test.

When the phone rings, the device automatically answers after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.
Set up faxing (parallel phone systems)

183

Appendix C

Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your
fax.

Telephone wall jack

Parallel splitter

DSL/ADSL filter
Connect one end of the phone jack that was supplied with the device to
connect to the 1-LINE port on the back of the device. Connect the other
end of the cord to the DSL/ADSL filter.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

Computer

Computer DSL/ADSL modem
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
2.

Using the phone cord provided in the box with the device, connect one end to the DSL filter, and
then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the back of the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.

3.
184

Connect the DSL filter to the parallel splitter.

Additional fax setup

Connect the DSL modem to the parallel splitter.

Connect the parallel splitter to the wall jack.

Run a fax test.

Case H: Shared voice/fax line with computer modem
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
NOTE: If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)
•
•

Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem

Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to set up your fax.
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
NOTE: If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)

Example of a parallel splitter

To set up the product on the same phone line as a computer with two phone ports

Back view of the product

Set up faxing (parallel phone systems)

185

Appendix C
1

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the 1LINE port.
You might need to connect the supplied phone cord to the adapter provided
for your country/region.

Computer with modem

Telephone

Remove the white plug from the port labeled 2-EXT on the back of the product.

Connect a phone to the "OUT" port on the back of your computer dial-up modem.

Using the phone cord supplied in the box with the product, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the product.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the device,
you might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.

Now you need to decide how you want the product to answer calls, automatically or manually:
•

If you set up the product to answer calls automatically, it answers all incoming calls and
receives faxes. The HP All-in-One will not be able to distinguish between fax and voice calls
in this case; if you suspect the call is a voice call, you will need to answer it before the product
answers the call. To set up the product to answer calls automatically, turn on the Auto
Answersetting.

•

If you set up the product to answer faxes manually, you must be available to respond in
person to incoming fax calls or the product cannot receive faxes. To set up the product to
answer calls manually, turn off the Auto Answersetting.

7. Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a sending fax
machine, you will need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions
to set up your fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

186

Additional fax setup

Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem

Telephone wall jack

Parallel splitter

DSL/ADSL filter

Phone cord supplied with the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

DSL/ADSL modem

Computer

Telephone
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

Set up faxing (parallel phone systems)

187

Appendix C
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number with DSL
service will need to be connected to additional DSL filters, otherwise you will experience
noise when making voice calls.
2.

Using the phone cord supplied in the box with the devices, connect one end to the DSL filter,
then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device, you might
not be able to fax successfully. This special phone cord is different from phone cords you
might already have in your home or office.

If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on
the back of the device, and then connect a phone to this port.

4.
5.

Connect the DSL filter to the parallel splitter.
Connect the DSL modem to the parallel splitter.

Connect the parallel splitter to the wall jack.

7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you set in the
Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an
answering machine that answers voice calls at this phone number, set up the device as described
in this section.

Back view of the device

Telephone wall jack

Use the phone cord provided to connect to the 1-LINE port on the back of
the device
You might need to connect the supplied phone cord to the adapter provided
for your country/region.

188

Additional fax setup

(continued)
3

Answering machine

Telephone (optional)

To set up the device with a shared voice/fax line with answering machine
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2.

Unplug your answering machine from the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device, fax tones from
a sending fax machine might be recorded on your answering machine, and you probably
will not be able to receive faxes with the device.

(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the answering
machine and telephone to the device. You can use standard phone cords for these
connections.

Turn on the Auto Answer setting.

Set your answering machine to answer after a low number of rings.

Change the Rings to Answer setting on the device to the maximum number of rings supported
by your device. (The maximum number of rings varies by country/region.)

Run a fax test.

When the phone rings, your answering machine answers after the number of rings you have set,
and then plays your recorded greeting. The device monitors the call during this time, "listening" for
fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the
fax; if there are no fax tones, the device stops monitoring the line and your answering machine can
record a voice message.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have a computer
modem and answering machine connected on this phone line, set up the HP device as described
in this section.
NOTE: Since your computer dial-up modem shares the phone line with the HP device, you
cannot use both your modem and the device simultaneously. For example, you cannot use the
HP device for faxing while you are using your computer dial-up modem to send an e-mail or
access the Internet.
•

Shared voice/fax line with computer dial-up modem and answering machine

•

Shared voice/fax line with computer DSL/ADSL modem and answering machine

Set up faxing (parallel phone systems)

189

Appendix C

Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set up the product with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports
NOTE: If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)

Example of a parallel splitter

To set up the product on the same phone line as a computer with two phone ports

Back view of the product

Telephone wall jack

"IN" phone port on your computer

"OUT" phone port on your computer

Telephone (optional)

Answering machine

Computer with modem

Use the phone cord supplied in the box with the device to connect to the 1LINE port.
You might need to connect the supplied phone cord to the adapter provided
for your country/region.

190

Additional fax setup

Remove the white plug from the port labeled 2-EXT on the back of the product.

Unplug your answering machine from the telephone wall jack, and connect it to the port labeled
"OUT" on the back of the computer (the computer dial-up modem).

(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the answering
machine and telephone to the product. You can use standard phone cords for these
connections.

Turn on the Auto Answer setting.

Set your answering machine to answer after a low number of rings.

Change the Rings to Answer setting on the product to the maximum number of rings supported
by the product. (The maximum number of rings varies by country/region.)

10. Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set,
and then play your recorded greeting. The product monitors the call during this time, "listening" for
fax tones. If incoming fax tones are detected, the product will emit fax reception tones and receive
the fax; if there are no fax tones, the product stops monitoring the line and your answering machine
can record a voice message.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Set up faxing (parallel phone systems)

191

Appendix C

Shared voice/fax line with computer DSL/ADSL modem and answering machine

Telephone wall jack

Parallel splitter

DSL/ADSL filter

Phone cord provided with the device connected to the 1-LINE port on the
back of the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

DSL/ADSL modem

Computer

Answering machine

Telephone (optional)
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

192

Additional fax setup

To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/
ADSL service will need to be connected to additional DSL/ADSL filters, otherwise you will
experience noise when making voice calls.
2.

Using the phone cord supplied in the box with the device, connect one end to the DSL/ADSL
filter, then connect the other end to the port labeled 1-LINE on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL/ADSL filter to the device, you
might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.

Connect the DSL/ADSL filter to the splitter.

Unplug the answering machine from the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device, fax tones from
a sending fax machine might be recorded on your answering machine, and you probably
will not be able to receive faxes with the device.

Connect the DSL modem to the parallel splitter.

Connect the parallel splitter to the wall jack.

Set your answering machine to answer after a low number of rings.

Change your Rings to Answer setting on the device to the maximum number of rings supported
by the device.
NOTE: The maximum number of rings varies by country/region.

Run a fax test.

When the phone rings, your answering machine will answer after the number of rings you have set,
and then play your recorded greeting. The device monitors the call during this time, “listening” for
fax tones. If incoming fax tones are detected, the device will emit fax reception tones and receive
the fax; if there are no fax tones, the device stops monitoring the line and your answering machine
can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these
instructions to set up your fax.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a computer dial-up
modem on the same phone line, and subscribe to a voice mail service through your telephone
company, set up the device as described in this section.
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must be
available to respond in person to incoming fax calls. If you want to receive faxes automatically
instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain
a separate phone line for faxing.

Set up faxing (parallel phone systems)

193

Appendix C
Since your computer dial-up modem shares the phone line with the device, you cannot use both
your modem and the device simultaneously. For example, you cannot use the device for faxing if
you are using your computer dial-up modem to send an e-mail or access the Internet.
There are two different ways to set up the device with your computer based on the number of phone
ports on your computer. Before you begin, check your computer to see if it has one or two phone
ports.
•

If your computer has only one phone port, you will need to purchase a parallel splitter (also called
a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11
ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which
has two RJ-11 ports on the front and a plug on the back.)

Example of a parallel splitter

•

If your computer has two phone ports, set up the device as described below.

Back view of the device

Telephone wall jack

Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.

Parallel splitter

Computer with modem

Telephone

To set up the device on the same phone line as a computer with two phone ports
1. Remove the white plug from the port labeled 2-EXT on the back of the device.

194

Connect a phone to the "OUT" port on the back of your computer dial-up modem.

Additional fax setup

6.
7.

Turn off the Auto Answer setting.
Run a fax test.

You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.
If you encounter problems setting up the device with optional equipment, contact your local service
provider or vendor for further assistance.

Serial-type fax setup
For information on setting up the device for faxing using a serial-type phone system, see the Fax
Configuration Web site for your country/region.
Austria

www.hp.com/at/faxconfig

Germany

www.hp.com/de/faxconfig

Switzerland (French)

www.hp.com/ch/fr/faxconfig

Switzerland (German)

www.hp.com/ch/de/faxconfig

United Kingdom

www.hp.com/uk/faxconfig

Finland

www.hp.fi/faxconfig

Denmark

www.hp.dk/faxconfig

Sweden

www.hp.se/faxconfig

Norway

www.hp.no/faxconfig

Netherlands

www.hp.nl/faxconfig

Belgium (Dutch)

www.hp.be/nl/faxconfig

Belguim (French)

www.hp.be/fr/faxconfig

Portugal

www.hp.pt/faxconfig

Spain

www.hp.es/faxconfig

France

www.hp.com/fr/faxconfig

Ireland

www.hp.com/ie/faxconfig

Italy

www.hp.com/it/faxconfig

Serial-type fax setup

195

Appendix C

Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set up properly
for faxing. Perform this test after you have completed setting up the device for faxing. The test does
the following:
•

Tests the fax hardware

•
•

Verifies the correct type of phone cord is connected to the device
Checks that the phone cord is plugged into the correct port

•

Checks for a dial tone

•
•

Checks for an active phone line
Tests the status of your phone line connection

The device prints a report with the results of the test. If the test fails, review the report for information
on how to fix the problem and rerun the test.
To test fax setup via the device control panel
1. Set up the device for faxing according to your particular home or office setup instructions.

196

Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray
before starting the test.

From the device control panel, press Setup.

Select Tools, and then select Run Fax Test.
The device displays the status of the test on the display and prints a report.

Review the report.
•

If the test passes and you are still having problems faxing, check the fax settings listed in
the report to verify the settings are correct. A blank or incorrect fax setting can cause
problems faxing.

•

If the test fails, review the report for more information on how to fix any problems found.

Additional fax setup

Network setup (some models
only)
You can manage network settings for the device through the device control panel as described in
the next section. Additional advanced settings are available in the embedded Web server, a
configuration and status tool you access from your Web browser using an existing network
connection to the device. For more information, see Embedded Web server (some models only).
This section contains the following topics:
•

Change basic network settings

•

Change advanced network settings

•

Set up the device for wireless communication (some models only)

•

Uninstall and reinstall the software

Change basic network settings
The control-panel options enable you to set up and manage a wireless connection and to perform
a variety of network management tasks. This includes viewing the network settings, restoring the
network defaults, turning the wireless radio on and off, and changing the network settings.
This section contains the following topics:
•
•

View and print network settings
Turn the wireless radio on and off (some models only)

View and print network settings
You can display a summary of the network settings on the device control panel or the Network
Toolbox. You can print a more detailed network configuration page. The network configuration page
lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For
information on the network settings, see Understand the network configuration page (some models
only).
1. Press the Setup button.
2.

Press the arrow keys until Print Report is highlighted, and then press OK.

Press the arrow keys unitl Network Settings is highlighted, and then press OK.

Turn the wireless radio on and off (some models only)
The wireless radio is on by default, as indicated by the blue light on the front of the device. In order
to stay connected to a wireless network, the radio must stay on. However, if your device is connected
to a wired network or you have a USB connection, the radio is not used. In this case you might want
to turn the radio off.
1.

Press the Setup button.

Press the arrow keys until Network is highlighted, and then press OK.

Select Wireless Radio, and then select Yes to turn the radio on, or No to turn the radio off.

Change advanced network settings
The advanced network settings are provided for your convenience. However, unless you are an
advanced user, you should not change any of these settings. The advanced settings include Link
Speed, IP Settings, and Default Gateway.

Network setup (some models only)

197

Appendix D
This section contains the following topics:
•

Set link speed

•

To View IP settings

•

To Change IP settings

Set link speed
You can change the speed at which data is transmitted over the network. The default is
Automatic.
1.

Press the Setup button.

Press the arrow keys until Network is highlighted, then press OK.

Select Advanced Setup, then select Link Speed.

Press the number next to the link speed that matches your network hardware:
•

1. Automatic

•

2. 10-Full

•

3. 10-Half

•

4. 100-Full

•

5. 100-Half

To View IP settings
To view the IP address of the device:
•
Print the network configuration page. For more information, see Understand the network
configuration page (some models only).
•

Or, open the Network Toolbox (Windows), click the Network Settings tab, click the Wired or
Wireless tab (depending on the current connection), and then click IP Settings.

To Change IP settings
The default IP setting for the IP settings is Automatic, which sets the IP settings automatically.
However, if you are an advanced user, you might want to manually change, such as the IP address,
subnet mask, or the default gateway.
CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP
address during the installation, your network components will not be able to connect with the
device.
1.

Press the Setup button.

2.
3.

Press the arrow keys until Network is highlighted, and then press OK.
Select Advanced Setup, select IP Settings, and then select Manual IP Settings.

Press the number next to the IP setting:

198

•
•

1. IP Address
2. Subnet Mask

•

3. Default Gateway

Enter your changes, and then press OK.

Network setup (some models only)

Set up the device for wireless communication (some models only)
You may set up the device for wireless communication using one of the following ways:
Setup method

Infrastructure
wireless
communication

Ad hoc wireless
communication*

USB cable
For more information, see To set up wireless
communication using the installer (Mac OS X) or To
set up wireless communication using the installer
(Windows).
Device control panel
* An ad hoc network can be set up using the Wireless Connection Utility on the HP software CD.
NOTE: If you encounter problems, see Solve wireless problems (some models only).
To use the device with any wireless connection, you must run the installation program at least
once from the HP software CD and create a wireless connection.
Make sure the device is not connected to the network using a network cable.
The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed.
The device and the computers that use it must be on the same subnet.
Before installing the device software, you may wish to find out the settings of your network. Obtain
the information from your system administrators, or complete the following tasks:
•

Obtain your network's network name or Service Set Identifier (SSID) and communication mode
(infrastructure or ad hoc) from the configuration utility for the network's wireless access point
(WAP) or the computer's network card.

•
•

Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP).
Find out the security password or encryption key of the wireless device.

This section contains the following topics:
•
•

Understand 802.11 wireless network settings
To set up wireless communication using the device control panel with wireless setup wizard

•

To set up wireless communication using the installer (Windows)

•
•

To set up wireless communication using the installer (Mac OS X)
Connect the device using an ad hoc wireless network connection

•

To turn off wireless communication

•
•

To print a wireless test page
Reset wireless settings

•

Change the connection method

•
•

Guidelines for ensuring wireless network security
Guidelines for reducing interference on a wireless network

Understand 802.11 wireless network settings
Network name (SSID)
By default, the device looks for the wireless network name or SSID named "hpsetup." Your network
may have a different SSID.
Communication mode

Set up the device for wireless communication (some models only)

199

Appendix D
There are two communication mode options:
•

•

Ad hoc: On an ad hoc network, the device is set to ad hoc communication mode and
communicates directly with other wireless devices without the use of a WAP.
All devices on the ad hoc network must:
◦

Be 802.11 compatible

◦

Have ad hoc as the communication mode

◦

Have the same network name (SSID)

◦

Be on the same subnet and same channel

◦

Have the same 802.11 security settings

Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure
communication mode and communicates with other devices on the network, whether the devices
are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small
networks.

Security settings
NOTE: For more information on wireless security, visit www.weca.net/opensection/pdf/
whitepaper_wi-fi_security4-29-03.pdf.
•

Network authentication: The device's factory default setting is 'Open,' which does not require
security for authorization or encryption. The other possible values are 'OpenThenShared,'
'Shared,' and 'WPA-PSK' (Wi-Fi® Protected Access Pre-Shared Key).
WPA increases the level of over-the-air data protection and access control on existing and future
Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security
mechanism in the 802.11 standard.
WPA2 is the second generation of WPA security; it provides enterprise and consumer Wi-Fi
users with a high level of assurance that only authorized users can access their wireless
networks.

•

Data encryption:
◦
Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves
from one wireless device to another wireless device. Devices on a WEP-enabled network
use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s)
it uses.
◦

WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X
authentication with one of the standard Extensible Authentication Protocol (EAP) types
available today.

◦

WPA2 provides a new encryption scheme, the Advanced Encryption Standard (AES). AES
is defined in counter cipher-block chaining mode (CCM) and supports the Independent
Basic Service Set (IBSS) to enable security between client workstations operating in ad hoc
mode.

To set up wireless communication using the device control panel with wireless setup
wizard
The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to
your device.
NOTE: To use this method, you must have a wireless network set up and running.
1.

200

Set up the device hardware (see the getting started guide or the setup poster that came with
your device).

On the device control panel, press the Setup button.

3.
4.

Press an arrow button to move to Wireless Menu, and then press OK.
Press an arrow button to move to Setup Wizard, and then press OK.

Follow the display instructions to complete the setup.

Network setup (some models only)

NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact
your network administrator or the person who set up the wireless network..

To set up wireless communication using the installer (Windows)
NOTE: For this method, you will need to have a wireless network set up and running. You will
also need a USB cable. Do not attach the USB cable until prompted by the installer.
1.

Save any open documents. Close any applications that are running on your computer.

Insert the HP software CD into the CD drive. The CD menu runs automatically. If the CD menu
does not start automatically, double-click the setup icon on the HP Software CD.

On the CD menu, click Install Network/Wireless Device, and then follow the onscreen
instructions.
NOTE: If the firewall software on your computer displays any messages during the
installation, select the “always permit/allow“ option in the messages. Selecting this option
allows the software to install successfully on your computer.

When prompted, temporarily connect the USB wireless setup cable.

Follow the onscreen instructions to complete the installation.
NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase,
contact your network administrator or the person who set up the wireless network.

Disconnect the USB wireless setup cable when prompted.

To set up wireless communication using the installer (Mac OS X)
1.

Connect a USB wireless setup cable to the port on the back of the HP device and then to any
USB port on the computer.

Place the HP software CD into the computer.

Double-click the HP Installer icon on the HP Software CD, and then follow the onscreen
instructions.
NOTE: If you cannot find the network name (SSID) and WPA key or WEP passphrase,
contact your network administrator or the person who set up the wireless network..

Disconnect the USB wireless setup cable when prompted.

Connect the device using an ad hoc wireless network connection
Method 1
1. Turn on wireless in your computer and in the device.
2.

On your computer, connect to the network name (SSID) “hpsetup“. (This network name is the
default, ad hoc network created by the HP device.)
NOTE: If your HP device was previously configured for a different network, you can restore
the network defaults to enable the device to use “hpsetup“. To restore the network defaults
complete the following steps:
Reset the administrator password and network settings: Select Setup, select
Network, and then select Restore Network Defaults. For more information, see General
troubleshooting tips and resources.

Set up the device for wireless communication (some models only)

201

Appendix D

To turn off wireless communication
•

Device control panel: Press Setup, then select Wireless, then select Wireless ON/OFF, and
then select either On or Off.

•

Press the wireless button on the front of the device.

To print a wireless test page
Print the wireless test page for information about the device's wireless connection. The wireless test
page provides information about the device's status, MAC address, and IP address. If the device is
connected to a network, the test page displays details about the network settings.
▲ Device control panel: Press Setup, select Print Report, select Wireless Test, and then press
OK.

Reset wireless settings
Reset network configuration settings
If the device is still unable to communicate with the network, reset the device’s network settings.
•

Press Setup. Press an arrow button to move to Network, and then press OK.

•
•

Press an arrow button to move to Reset Wireless, and then press OK.
Print the wireless configuration page and verify that the network settings have been reset. For
more information, see Understand the network configuration page (some models only).
By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.”

Change the connection method
If you have installed the software and connected your HP device using a USB or Ethernet cable, you
can change to a wireless connection any time you want.
Change from a USB connection to a wireless connection (Windows)
1. Select Start, Programs, HP, select your device, and then select Change Connection
Method.
2.
3.

Press Add a Device.
Follow the onscreen instructions and remove the USB cable when prompted.

Change from a USB connection to a wireless connection (Mac OS X)
1. Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the
Applications folder.
2. From the Information and Settings list, select Network Printer Setup Utility.
3.

Follow the onscreen instructions to configure the network settings.

Change from an Ethernet connection to a wireless connection
NOTE: For Ethernet-enabled HP devices only.
1.

202

Open the embedded Web server (EWS). For more information, see Embedded Web server
(some models only).

Click the Networking tab, and then click Wireless (802.11) in the left pane.

On the Wireless Setup tab, press Start Wizard.

Follow the onscreen instructions to change from an Ethernet connection to a wireless
connection.

After you finish changing the settings, disconnect the Ethernet cable.

Network setup (some models only)

Guidelines for ensuring wireless network security
This section contains the following topics:
•

To add hardware addresses to a WAP

•

Other guidelines

To add hardware addresses to a WAP
MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also
called "hardware addresses") of devices that are allowed to gain access to the network through the
WAP.
If the WAP does not have the hardware address of a device attempting to access the network, the
WAP denies the device access to the network.
If the WAP filters MAC addresses, then the device's MAC address must be added to the WAP's list
of accepted MAC addresses.
1.

Print the network configuration page. For information on the network configuration page, see
Understand the network configuration page (some models only).

Open the WAP's configuration utility, and add the device's hardware address to the list of
accepted MAC addresses.

Other guidelines
To keep the wireless network secure, follow these guidelines:
•

Use a password with at least 20 random characters. You can use up to 63 characters in a WPA
password.

•

Avoid any common words or phrases, easy sequences of characters (such as all 1s), and
personally-identifiable information for passwords. Always use random strings composed of
uppercase and lowercase letters, numbers, and if allowed, special characters such as
punctuation.

•

Change the password periodically.

•

Change the default password provided by the manufacturer for administrator access to the
access point or wireless router. Some routers let you change the administrator name as well.

•

Turn off administrative access over wireless if possible. If you do this, you need to connect to
the router with a wired Ethernet connection when you want to make configuration changes.

•

Turn off remote administrative access over the Internet on your router, if possible. You can use
Remote Desktop to make an encrypted connection to a computer running behind your router
and make configuration changes from the local computer you are accessing over the Internet.

•

To avoid accidentally connecting to another party's wireless network, turn off the setting to
automatically connect to non-preferred networks. This is disabled by default in Windows XP.

Guidelines for reducing interference on a wireless network
The following tips will help reduce the chances for interference in a wireless network:
•

Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones, as these objects can
disrupt radio signals.

•

Keep the wireless devices away from large masonry structures and other building structures as
these objects can absorb radio waves and lower signal strength.

•

For an infrastructure network, position the WAP in a central location in line of sight with the
wireless devices on the network.

•

Keep all wireless devices on the network within range of one another.

Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before prompted
by the software installation screen, you might need to uninstall and then reinstall the software. Do

Uninstall and reinstall the software

203

Appendix D
not simply delete the device application files from your computer. Make sure to remove them properly
using the uninstall utility provided when you installed the software that came with the device.
There are three methods to uninstall the software on a Windows computer, and one method to
uninstall on a Macintosh computer.
To uninstall from a Windows computer, method 1
1. Disconnect the device from your computer. Do not connect it to your computer until after you
have reinstalled the software.
2. On the Windows taskbar, click Start, select Programs or All Programs, select the product
name, and then click Uninstall.
3.

Follow the onscreen instructions.

If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
Restart your computer.

5.
6.

To reinstall the software, insert the HP Software CD into your computer's CD drive, follow the
onscreen instructions.

Connect the device when the software prompts you to connect it to the computer.

Press the Power button to turn the device on.
After connecting and turning on the device, you might have to wait several minutes for all of the
Plug and Play events to complete.

Follow the onscreen instructions.

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the
Windows system tray.
To uninstall from a Windows computer, method 2
NOTE: Use this method if Uninstall is not available in the Windows Start menu.
1.

On the Windows taskbar, click Start, select Settings, select Control Panel, and then click Add/
Remove Programs.
- Or Click Start, click Control Panel, and then double-click Programs and Features.

Select the product name, and then click Change/Remove or Uninstall/Change.
Follow the onscreen instructions.

3.
4.

Disconnect the device from your computer.
Restart your computer.
NOTE: It is important that you disconnect the device before restarting your computer. Do
not connect the device to your computer until after you have reinstalled the software.

Insert the HP Software CD into your computer's CD drive and then start the Setup program.

Follow the onscreen instructions.

To uninstall from a Windows computer, method 3
NOTE: Use this method if Uninstall is not available in the Windows Start menu.

204

Insert the HP Software CD into your computer's CD drive, and then start the Setup program.

Disconnect the device from your computer.

Select Uninstall and follow the onscreen directions.

Network setup (some models only)

Restart your computer.
NOTE: It is important that you disconnect the device before restarting your computer. Do
not connect the device to your computer until after you have reinstalled the software.

Start the Setup program for the device again.

Select Install.

Follow the onscreen instructions.

To uninstall from a Macintosh computer, method 1
1. Launch the HP Utility. For instructions, see Open the HP Utility.
2.

Click the Application icon on the toolbar.

Double click HP Uninstaller.
Follow the onscreen instructions.

4.
5.

After the software is uninstalled, restart your computer.
To reinstall the software, insert the HP Software CD into your computer's CD drive.

On the desktop, open the CD, and then double-click HP Installer.

Follow the onscreen instructions.

To uninstall from a Macintosh computer, method 2
1. Open the Finder.
2.

Double-click Applications.

Double-click HP Uninstaller.

Select your device, and then double-click Uninstall.

Uninstall and reinstall the software

205

Device management tools
This section contains the following topics:
•
•
•
•

Toolbox (Windows)
Use the HP Solution Center (Windows)
HP Utility (Mac OS X)
Embedded Web server (some models only)

Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE: The Toolbox can be installed from the HP Software CD by selecting the full installation
option if the computer meets the system requirements.

Open the Toolbox
•
•
•

From the HP Solution Center, click the Settings menu, point to Print Settings, and then click
Printer Toolbox.
Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model Name and then
click Display Printer Toolbox.
From the printer preferences, click the Features tab, and then click Printer Services.

Network Toolbox (some models only)
The Network Toolbox allows you to view and change some network settings. You can change the
IP address, perform tests, and print reports.
NOTE: The Network Toolbox is only available if you have connected the product using a wired
(Ethernet) network.
To open the Network Toolbox
1. Open the Toolbox
2.

Click the Network Settings tab.

Click the Change Settings... button.

Use the HP Solution Center (Windows)
On a Windows computer, the HP Solution Center is the entry point for the HP software. Use the
HP Solution Center to change print settings, order supplies, and access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you have installed.
The HP Solution Center is customized to show icons that are associated with the selected device.
If the selected device is not equipped with a particular feature, then the icon for that feature does
not appear in the HP Solution Center.
Open the Solution Center using one of these methods:
Double-click the Solution Center icon in the desktop.
- Or Double-click the Digital Imaging Monitor icon in the taskbar.

HP Utility (Mac OS X)
The HP Utility contains tools to configure print settings, calibrate the device, order supplies online,
and find Web site support information.
206

Device management tools

NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on
the selected device.
Ink level warnings and indicators provide estimates for planning purposes only. When you
receive an ink alert message, consider having a replacement cartridge available to avoid
possible printing delays. You do not need to replace cartridges until print quality becomes
unacceptable.
TIP: When the HP Utility is opened, you can gain access to the Dock menu shortcuts by
selecting and holding the mouse button over the appropriate icon for the HP Utility in the Dock.

Open the HP Utility
To open the HP Utility
▲ Click the HP Utility icon in the Dock.
NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the right side of
the menu bar, type HP Utility in the box, and then click the HP Utility entry.

Embedded Web server (some models only)
When the device is connected to a network, you can use the embedded Web server to view status
information, change settings, and manage it from your computer.
NOTE: For a list of system requirements for the embedded Web server, see Embedded Web
server specifications (some models only).
Some settings might be restricted by the requirement for a password.
You can open and use the embedded Web server without being connected to the Internet;
however, some features will not be available.
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when
you are browsing. These files let the EWS recognize your computer the next time you visit. For
example, if you have configured the EWS language, a cookie helps remember which language you
have selected so that the next time you access the EWS, the pages are displayed in that language.
Though some cookies are cleared at the end of each session (such as the cookie that stores the
selected language), others (such as the cookie that stores customer-specific preferences) are stored
on the computer until you clear them manually.
You can configure your browser to accept all cookies, or you can configure it to alert you every time
a cookie is offered, which allows you to decide which cookies to accept or refuse. You can also use
your browser to remove unwanted cookies.
NOTE: Depending on your device, if you chose to disable cookies, you will disable one or more
of the following features:
•

Automatically refreshing the existing page

•

Starting where you left the application (especially useful when using setup wizards)

•
•

Preventing other users from modifying the same settings while you are making changes
Remembering the EWS browser language setting

For information about how to change your privacy and cookie settings and how to view or delete
cookies, see the documentation available with your Web browser.

To open the embedded Web server
NOTE: The device must be on a network and must have an IP address.

Embedded Web server (some models only)

207

Appendix E
You can open the embedded Web server by using these methods:

208

•

Web browser: In a supported Web browser on your computer, type the IP address or hostname
that has been assigned to the device.
For example, if the IP address is 123.123.123.123, type the following address into the Web
browser: http://123.123.123.123.
The IP address and hostname for the device are listed on the status report. For more information,
see Understand the network configuration page (some models only).
After opening the embedded Web server, you can bookmark it so that you can return to it quickly.

•

Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you wish
to view, and then click Network Settings (EWS).

•

Windows Vista: In the Network list of devices, right-click the device icon and then select View
device webpage.

Device management tools

Errors (Windows)
This list represents some of the errors you might see on your computer screen (Windows) and how
to fix the errors.
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Fax Memory Full
Device Disconnected
Ink Alert
Cartridge Problem
Paper Mismatch
The cartridge cradle cannot move
Paper Jam
Paper Jam
The printer is out of paper
Printer Offline
Printer Paused
Document failed to print
General printer error
Align cartridge

Fax Memory Full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the product
has a problem (such as a paper jam), the product saves incoming faxes to memory until the problem
is resolved. However, the product’s memory might fill up with faxes that have not been printed yet
or transferred to the computer.
To solve this problem, resolve any problems with the product.
For more information, see Solve fax problems.

Device Disconnected
The computer cannot communicate with the product because one of the following events has
occurred:
•

The product has been turned off.

•

The cable connecting the product - such as a USB cable or a network (Ethernet) cable - has
been disconnected.

•

If the product is connected to a wireless network, the wireless connection has been broken.

To solve this problem, try the following solutions:
•

Make sure the product is turned on and that the

(Power) light is on.

•

Make sure the power cord and other cables are working and are firmly connected to the product.

•

Make sure the power cord is connected firmly to a functioning, alternating current (AC) power
outlet.
If the product is connected to a network, make sure the network is functioning properly. For more
information, see Solve wired (Ethernet) network problems (some models only).

•
•

If the product is connected to a wireless network, make sure the wireless network is functioning
properly. For more information, see Solve wireless problems (some models only).

Ink Alert
The ink cartridge identified in the message is low on ink.
Errors (Windows)

209

Appendix F
Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace the ink cartridges until print quality becomes
unacceptable.
For information about replacing ink cartridges, see Replace the ink cartridges.
For information about ordering ink cartridges, see HP supplies and accessories.
For information about recycling used ink supplies, see HP inkjet supplies recycling program.
NOTE: Ink from the cartridges is used in the printing process in a number of different ways,
including in the initialization process, which prepares the device and cartridges for printing. In
addition, some residual ink is left in the cartridge after it is used. For more information see
www.hp.com/go/inkusage.

Cartridge Problem
The ink cartridge identified in the message is missing, damaged, or inserted into the wrong slot in
the product.
To solve this problem, try the following solutions. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining solutions
until the issue is resolved.
Choose your error
•

Solution 1: Install the ink cartridges correctly

•

Solution 2: Turn the product off and on

•

Solution 3: Clean the electrical contacts

•

Solution 4: Replace the ink cartridge

Solution 1: Install the ink cartridges correctly
Make sure all of the ink cartridges are properly installed:
1.

Make sure the product is turned on.
CAUTION: If the product is turned off when you open the front access door to access the
ink cartridges, the product cannot release the cartridges for changing. You might damage
the product if the ink cartridges are not docked safely when you try to remove them.

210

Open the front access door.
The print carriage moves to the far right side of the product.

Errors (Windows)

Wait until the print carriage is idle and silent, and then lightly press down on the ink cartridge to
release it.

Pull the ink cartridge toward you, out of its slot.
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Doing so can result
in clogs, ink failure, and bad electrical connections.

Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge. Make sure you
push the ink cartridge in firmly until it snaps into place.

Close the front access door and check if the error message has gone away.

If the problem persists, try the next solution.
Cartridge Problem

211

Appendix F

Solution 2: Turn the product off and on
Turn off the product, and then turn it on again.
If the problem persists, try the next solution.

Solution 3: Clean the electrical contacts
Clean the electrical contacts on the ink cartridge. For more information, see Clean the ink cartridge
contacts.
If the problem persists, try the next solution.

Solution 4: Replace the ink cartridge
Replace the indicated ink cartridge. For more information, see HP supplies and accessories.
NOTE: If your cartridge is still under warranty, contact HP support for service or replacement.
For more information about ink cartridge warranty, see Ink cartridge warranty information.
If the problem persists after you replace the cartridge, contact HP support. For more information,
see HP support.

Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the product.
To solve this problem, try one of the following:
•

Load the correct paper in the product, and then press OK. For more information, see Load media

•

Press the (Cancel) button on the product’s control panel, select a different paper size in the
printer driver, and then print the document again.

The cartridge cradle cannot move
Something is blocking the ink cartridge cradle (the part of the product that holds the ink cartridges).
To clear the obstruction, press the
(Power) button to turn off the product, and then check the
product for jams.
For more information, see Clear jams.

Paper Jam
Paper has become jammed in the product.
Before you try to clear the jam, check the following:
•

Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or
damaged. For more information, see Media specifications.

•

Make sure that the product is clean. For more information, see Maintain the device.

•

Make sure that the trays are loaded correctly and are not too full. For more information, see
Load media.

For instructions on clearing jams, as well as more information about how to avoid jams, see Clear
jams.

Paper Jam
Paper has become jammed in the automatic document feeder (ADF).

212

Errors (Windows)

Before you try to clear the jam, check the following:
•

Make sure that you have loaded paper that meets specifications and that is not wrinkled, folded,
or damaged. For more information, see Media specifications.

•

Make sure that the product is clean. For more information, see Maintain the device.

•

Make sure that the ADF is loaded correctly and is not too full. For more information, see Load
an original in the automatic document feeder (ADF).
NOTE: Do not load photos in the ADF; this might cause damage to your photos.

For instructions on clearing jams, as well as more information about how to avoid jams, see Clear
jams.

The printer is out of paper
The default tray is empty. Load more paper, and then press OK.
For more information, see Load media.

Printer Offline
The product is currently offline. While offline, the product cannot be used.
To change the product's status, complete the following steps.
1.

Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or Click Start, click Control Panel, and then double-click Printers.
If the printers listed in the dialog box are not being displayed in Details view, click the View
menu, and then click Details.

If the product is Offline, right-click the product, and click Use Printer Online.

Try using the product again.

Printer Paused
The product is currently paused. While paused, new jobs are added to the queue but are not printed.
To change the product's status, complete the following steps.
1.

Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or Click Start, click Control Panel, and then double-click Printers.

If the printers listed in the dialog box are not being displayed in Details view, click the View
menu, and then click Details.

If the product is Paused, right-click the product, and click Resume Printing.

Try using the product again.

Document failed to print
The product could not print the document because a problem occurred in the printing system.
For information about solving printing problems, see Solve printing problems.

General printer error
There was a problem with the product.

General printer error

213

Appendix F
Usually, you can resolve such problems by completing the following steps:
1.
2.
3.

Press the

(Power) button to turn off the product.

Unplug the power cord, and then plug in the power cord again.
Press the

(Power) button to turn on the product.

If this problem persists, write down the error code provided in the message, and then contact HP
support. For more information about contacting HP support, see HP support.

Align cartridge
The product prompts you to align ink cartridges every time you install or replace an ink cartridge.
You can also align the ink cartridges at any time from the product’s control panel or by using the HP
software installed with the product. Aligning the ink cartridges ensures high-quality output.
NOTE: When you remove and reinstall the same ink cartridge, the product remembers the
alignment values for that ink cartridge and does not prompt you to align the ink cartridge.
If the alignment process fails, make sure you have loaded unused, plain white paper into the input
tray. If you have colored paper loaded in the input tray when you align the ink cartridges, the
alignment will fail.
If the alignment process fails repeatedly, you might have a defective sensor or ink cartridge. Contact
HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click
Contact HP for information on calling for technical support.
For more information, see Align the ink cartridges.

214

Errors (Windows)

Index
Symbols/Numerics
(ADF) automatic document
feeder
clean 22
feeding problems,
troubleshoot 22

A
accessibility 3, 9
accessories
Printer Status Report 123
Self-Test Report 124
warranty 129
acoustic emissions 139
ADF (automatic document
feeder)
capacity 19
load originals 19
ADSL, fax setup with
parallel phone systems 178
after the support period 73
align ink cartridges 65
answer ring pattern
change 52
parallel phone systems 179
answering machine
fax tones recorded 110
set up with fax (parallel
phone systems) 188
set up with fax and
modem 189
automatic document feeder
(ADF)
capacity 19
clean 22
feeding problems,
troubleshoot 22
load originals 19
automatic fax reduction 47
available 120

B
Back button 12
backup fax 44
baud rate 53

black and white pages
copy 36
fax 38
black dots or streaks,
troubleshoot
copies 94
scan 99
blank pages, troubleshoot
copy 93
print 75
scan 98
blocked fax numbers
set up 47
broadcast faxing
send 42
buttons, control panel 12

C
cancel
scheduled fax 42
Cancel button 13
capacity
ADF 19
tray 135
cards
sizes supported 134
tray supporting 135
clean
automatic document
feeder 22
exterior 22
ink cartridge contacts 88
ink cartridge ink nozzle
area 89
ink cartridges 67
scanner glass 21
clear
fax logs 57
color copy 36
colored text, and OCR 35
computer modem
shared with fax (parallel
phone systems) 182
shared with fax and
answering machine

(parallel phone
systems) 189
shared with fax and voice
line (parallel phone
systems) 185
shared with fax and voice
mail (parallel phone
systems) 193
Configure
firewall 118
confirmation reports, fax 55
connection type
change 202
connectors, locating 11
control panel
buttons 12
lights 12
messages 14
copy
quality 94
settings 36
specifications 137
troubleshoot 92
Copy B&W function
indicator 13
Copy Color function
indicator 13
copy settings
copy 37
correct port test, fax 101
critical error messages 15
custom-sized media
sizes supported 135
custom-sized paper
Mac OS 31
print on 30
customer support
electronic 70
cut-off pages, troubleshoot 76

D
dark images, troubleshoot
copies 94
scans 98
Declaration of Conformity
(DOC) 148

215

default settings
copy 37
deleting faxes from memory 45
device control panel
locating 10
network settings 197
scan from 34
send faxes 39
dial tone test, failure 103
dial type, setting 53
dial-up modem
shared with fax (parallel
phone systems) 182
shared with fax and
answering machine
(parallel phone sy
anstems) 189
shared with fax and voice
line (parallel phone
systems) 185
shared with fax and voice
mail (parallel phone
systems) 193
distinctive ringing
change 52
parallel phone systems 179
DOC 148
dots or streaks, troubleshoot
copies 94
dots, troubleshoot
scan 99
driver
warranty 129
DSL, fax setup with
parallel phone systems 178
duty cycle 131

E
ECM. See error correction mode
edit
text in OCR program 35
electrical specifications 139
embedded Web server
about 207
opening 207
system requirements 133
troubleshoot, cannot be
opened 120
envelopes
sizes supported 134
tray supporting 135
environmental
specifications 139
216

environmental sustainability
program 151
error correction mode 42
error messages
device control panel 14
unable to activate TWAIN
source 97
error reports, fax 56
error-correction mode, fax 52
event log 124
EWS. See embedded Web
server

F
faded copies 93
faded stripes on copies,
troubleshoot 94
fax
answer mode 51
answering machine and
modem, shared with
(parallel phone
systems) 189
answering machine
troubleshoot 110
answering machine, set up
(parallel phone
systems) 188
auto answer 51
backup fax 44
blocking numbers 47
confirmation reports 55
deleting from memory 45
dial tone test, failed 103
dial type, setting 53
distinctive ringing setup
(parallel phone
systems) 179
distinctive ringing, change
pattern 52
DSL, set up (parallel phone
systems) 178
error correction mode 42
error reports 56
error-correction mode 52
Fax to Mac 49
Fax to PC 49
forwarding 46
header 51
Internet Protocol, over 54
ISDN line, set up (parallel
phone systems) 179

line condition test,
failed 104
log, clear 57
log, print 56
manual receive 43
modem and answering
machine, shared with
(parallel phone
systems) 189
modem and voice line,
shared with (parallel
phone systems) 185
modem and voice mail,
shared with (parallel
phone systems) 193
modem, shared with (parallel
phone systems) 182
monitor dialing 40, 42
paper size 46
parallel phone systems 174
PBX system, set up (parallel
phone systems) 179
phone cord connection test,
failed 101
phone cord too short 110
phone cord type test,
failed 102
poll to receive 45
print last transaction
details 57
receive 43
receive, troubleshoot 105,
107
redial options 53
reduction 47
reports 55
reprint 45
rings to answer 51
schedule 41
send 38
send, troubleshoot 105, 107,
109
separate line setup (parallel
phone systems) 177
settings, change 50
setup types 175
shared phone line setup
(parallel phone
systems) 180
sound volume 54
specifications 138
speed 53
test failed 99

Index
test setup 196
troubleshoot 99
voice mail, set up (parallel
phone systems) 181
wall jack test, failed 100
Fax B&W function indicator 13
Fax Color function indicator 13
Fax to Mac
activate 49
modify 49
Fax to PC
activate 49
modify 49
Firewall
configure 118
firewalls, troubleshoot 75
FoIP 54
forwarding faxes 46

G
glass, scanner
clean 21
load originals 18
locating 10
grainy or white bands on copies,
troubleshoot 95
graphics
incompletely filled on
copies 94
look different from original
scan 98

H
hardware, fax setup test 100
header, fax 51
Help button 12
Hewlett-Packard Company
notices 3
HP Solution Center 206
HP Utility (Mac OS X)
opening 206
humidity specifications 139

I
ink cartridge door, locating 11
ink cartridge latch, locating 11
ink cartridges
align 65
check ink levels 60
clean 67
clean contacts 88
clean ink nozzle area 89

handle 61
locating 11
order online 172
part names 61
replace 61
supported 131, 172
test 124
tips 59
warranty 129
yields 131
ink levels, check 60
installation
troubleshoot 121
Internet Protocol
fax, using 54
IP address
checking for device 120
IP settings 198
ISDN line, set up with fax
parallel phone systems 179

J
jams
clear 125
media to avoid 18
paper 126, 127
junk fax mode 47

K
keypad, device control panel
locating 12

L
language, printer 131
left navigation button 12
light images, troubleshoot
copies 94
scans 98
lights, control panel 12
line condition test, fax 104
lines
copies, troubleshoot 94
scans, troubleshoot 98
link speed, setting 198
load
tray 20
load media 20
log, fax
print 56

M
Mac OS
custom-sized paper 31
Print borderless 32
Print photos 29
print settings 26
two-sided 33
Mac OS X
HP Utility 206
uninstall software 205
wireless communication
setup 201
main tray
media supported 136
maintenance
align ink cartridges 65
check ink levels 60
clean ink cartridges 67
replace ink cartridges 61
manual faxing
receive 43
send 39, 40
margins
setting, specifications 136
media
ADF capacity 19
clear jams 125
HP, order 173
load tray 19
print on custom-sized 30
selecting 17
skewed pages 92
specifications 133
supported sizes 133
troubleshoot feeding 91
types and weights
supported 135
memory
deleting faxes 45
reprint faxes 45
save faxes 44
missing or incorrect information,
troubleshoot 76
model number 123, 124
modem
shared with fax (parallel
phone systems) 182
shared with fax and
answering machine
(parallel phone
systems) 189

217

shared with fax and voice
line (parallel phone
systems) 185
shared with fax and voice
mail (parallel phone
systems) 193
monitor dialing 40, 42
multi-feeds, troubleshoot 92

N
network port
address 112
networks
advanced settings 197
connector illustration 11
firewalls, troubleshoot 75
IP settings 198
link speed 198
operating systems
supported 132
protocols supported 133
settings, change 197
system requirements 133
view and printsettings 197
wireless communication
setup 199
wireless settings 124, 199
noise information 139

O
OCR
edit scanned documents 35
troubleshoot 97
OK button 12
On button 13
operating environment
specifications 139
operating systems
supported 132
originals
scan 34
output tray
locating 10

P
pages per month (duty
cycle) 131
paper
jams 126, 127
size, set for fax 46
paper-feed problems,
troubleshoot 91

218

parallel phone systems
answering machine
setup 188
countries/regions with 174
distinctive ringing setup 179
DSL setup 178
ISDN setup 179
modem and answering
machine setup 189
modem and voice mail
setup 193
modem setup 182
modem shared with voice
line setup 185
PBX setup 179
separate line setup 177
setup types 175
shared line setup 180
PBX system, set up with fax
parallel phone systems 179
PCL 3 support 131
phone cord
connected to correct port
test failed 101
correct type test failed 102
extend 110
phone line, answer ring
pattern 52
phone support 70
phone support period
period for support 71
phone, fax from
receive 43
send, 39
photo media
sizes supported 134
poll to receive fax 45
ports, specifications 131
power
specifications 139
troubleshoot 74
power input, locating 11
power on button 13
print
fax logs 56
fax reports 55
faxes 45
last fax details 57
Printer Status Report 124
slow 75
troubleshoot 74

Print borderless
Mac OS 32
Windows 32
Print brochures
print 26
print driver
warranty 129
Print envelope 27
Print envelopes
Mac OS 27
Print photos
Mac OS 29
Windows 29, 30
print quality
troubleshoot 77
print-carriage access door,
locating 11
printer driver
warranty 129
Printer Status Report
information on 122
print 124
processor specifications 131
product control panel
scan 34
pulse dialing 53

Q
quality, troubleshoot
copy 94
print 77
scan 97

R
radio interference
reducing 203
regulatory information 145
radio, turn off 197
rear access panel
clear jams 125
illustration 11
receive faxes
auto answer mode 51
automatically 43
blocking numbers 47
forwarding 46
manually 43
polling 45
rings to answer 51
troubleshoot 105, 107
recycle
print cartridges 151

Index
redial options, setting 53
reduce fax 47
regulatory information 140, 145
regulatory model number 147
replace ink cartridges 61
report
wireless test 202
reports
confirmation, fax 55
error, fax 56
fax test failed 99
reprint
faxes from memory 45
right navigation button 12
rings to answer 51

S
save
faxes in memory 44
scan
error messages 97
from device control
panel 34
OCR 35
quality 97
scan specifications 139
send to a computer 34
slow 96
troubleshoot 95
Scan function indicator 13
scanner glass
clean 21
load originals 18
locating 10
schedule fax 41
security
wireless
communication 203
wireless settings 200
send faxes
basic fax 38
manually 39
memory, from 41
monitor dialing 40, 42
schedule 41
troubleshoot 105, 107, 109
send scans
for OCR 35
to a computer 34
troubleshoot 95
serial number 123, 124

serial phone systems
countries/regions with 174
setup types 175
settings
copy 36
network 197
speed, fax 53
volume, fax 54
setup
answering machine (parallel
phone systems) 188
answering machine and
modem (parallel phone
systems) 189
computer modem (parallel
phone systems) 182
computer modem and
answering machine
(parallel phone
systems) 189
computer modem and voice
line (parallel phone
systems) 185
computer modem and voice
mail (parallel phone
systems) 193
distinctive ringing 52
distinctive ringing (parallel
phone systems) 179
DSL (parallel phone
systems) 178
fax scenarios 175
fax, with parallel phone
systems 174
ISDN line (parallel phone
systems) 179
PBX system (parallel phone
systems) 179
separate fax line (parallel
phone systems) 177
shared phone line (parallel
phone systems) 180
test fax 196
voice mail (parallel phone
systems) 181
voice mail and computer
modem (parallel phone
systems) 193
Setup button 12
size
scans, troubleshoot 99
troubleshoot copy 94

skew, troubleshoot
copy 94
print 92
scan 98
slow print, troubleshoot 75
software
OCR 35
uninstall from Mac OS
X 205
uninstall from Windows 204
warranty 129
Solution Center 206
sound pressure 139
specifications
acoustic emissions 139
electrical 139
media 133
network protocols 133
operating environment 139
physical 131
processor and memory 131
storage environment 139
system requirements 132
speed
troubleshoot for scanner 96
troubleshoot print 75
speed dial
send fax 38
Start button 13
status
messages 14
network configuration
page 124
Printer Status Report 123
Self-Test Report 124
storage environment
specifications 139
streaks, troubleshoot
copies 94
scan 99
stripes on scans,
troubleshoot 98
subscriber identification
code 51
supplies
order online 172
Printer Status Report 123
Self-Test Report 124
yields 131
support 69
system requirements 132

219

T
technical information
copy specifications 137
fax specifications 138
scan specifications 139
telephone line, answer ring
pattern 52
telephone wall jack, fax 100
telephone, fax from
receive 43
send 39
temperature specifications 139
tests, fax
dial tone, failed 103
failed 99
fax line condition 104
fax phone cord type test
failed 102
hardware, failed 100
port connection, failed 101
setup 196
telephone wall jack 100
text
cannot be edited after scan,
troubleshoot 97
incompletely filled on
copies 94
missing from scan,
troubleshoot 96
splotchy on copies 95
troubleshoot 76
unclear on copies,
troubleshoot 94
unclear scans 99
tone dialing 53
Toolbox (Windows)
about 206
opening 206
tray
capacity 135
media sizes supported 133
media types and weights
supported 135
trays
capacities 135
clear jams 125
load media 19
locating 10
media sizes supported 133
paper guides illustration 10
troubleshoot feeding 91
troubleshoot
answering machines 110
220

blank pages printed 75
control-panel messages 14
copy 92
copy quality 94
cut-off pages, incorrect text
or graphics placement 76
embedded Web server 120
fax 99
fax dial tone test failed 103
fax hardware test failed 100
fax line test failed 104
fax phone cord connection
test failed 101
fax phone cord type test
failed 102
fax tests 99
fax wall jack test, failed 100
firewalls 75
installation 121
jams, paper 127
media not picked up from
tray 91
missing or incorrect
information 76
multiple pages are
picked 92
network configuration
page 124
nothing prints 74
paper-feed problems 91
power 74
print 74
print quality 77
Printer Status Report 122
receive faxes 105, 107
scan 95
scan quality 97
send faxes 105, 107, 109
skewed copies 94
skewed pages 92
slow print 75
tips 73
troubleshooting
general network
troubleshooting 111
wired network 111
wireless problems 112
TWAIN
unable to activate source 97
two-sided
Mac OS 33
Windows 33

U
uninstall software
Mac OS X 205
Windows 204
USB connection
port, locating 10, 11
specifications 131

V
vertical stripes on copies,
troubleshoot 94
view
network settings 197
voice mail
set up with fax (parallel
phone systems) 181
set up with fax and computer
modem (parallel phone
systems) 193
voltage specifications 139
volume
fax sounds 54

W
wall jack test, fax 100
warning messages 14
warranty 129
Web page
print 28
Web sites
accessibility information 3, 9
customer support 70
environmental
programs 151
order supplies and
accessories 172
supply yield data sheet 131
wireless security 200
white bands or stripes,
troubleshoot
copies 94, 95
scans 98
Windows
borderless 32
HP Solution Center 206
print brochures 26
Print photos 29, 30
print settings 25
set up wireless
communication 201
system requirements 132

Index
two-sided 33
uninstall software 204
wireless communication
advanced wireless
troubleshooting 113
basic wireless
troubleshooting 112
Ethernet setup 201
radio, turn off 197
reducing interference 203
regulatory information 145
security 203
set up 199
set up on Mac OS X 201
settings 199
turn off 202
wizard 200
wireless test report
print 202

221

222

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