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Wireless and Wired Network Guide

HP all-in-one Network Guide

© Copyright 2004 Hewlett-Packard

Development Company, L.P.

The information contained herein is

subject to change without notice.

Reproduction, adaptation or translation

without prior written permission is

prohibited, except as allowed under

copyright laws.

This product incorporates Adobe’s PDF

technology, which contains an

implementation of LZW licensed under

U.S. Patent 4,558,302.

Adobe and the

Acrobat logo are either registered

trademarks or trademarks of Adobe

Systems Incorporated in the United

States and/or other countries.

Portions Copyright © 1989-2003

Palomar Software Inc. The HP Officejet

5500 Series includes printer driver

technology licensed from Palomar

Software, Inc. www.palomar.com

Copyright © 1999-2003 Apple

Computer, Inc.

This product includes software

developed by the OpenSSL Project for

use in the OpenSSL Toolkit. (http://

www.openssl.org/)</

Apple, the Apple logo, Mac, Mac logo,

Macintosh, and Mac OS are

trademarks of Apple Computer, Inc.,

registered in the U.S. and other

countries.

Publication number: Q3462-90198

First edition: July 2004

Windows®, Windows NT®, Windows

ME®, Windows XP®, and Windows

2000® are U.S.-registered trademarks

of Microsoft Corporation.

Intel® and Pentium® are registered

trademarks of Intel Corporation.

notice

The only warranties for HP products

and services are set forth in the

express warranty statements

accompanying such products and

services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for

technical or editorial errors or

omissions contained herein.

The Hewlett-Packard Company shall

not be liable for incidental or

consequential damages in connection

with, or arising out of the furnishing,

performance, or use of this document

and the program material which it

describes.

Note: Regulatory information can be

found in the technical information

chapter of this guide.

It is not lawful in many places to make

copies of the following items. When in

doubt, check with a legal

representative first.

●Governmental paper or

documents:

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safety information

Warning To prevent fire or

shock hazard, do not expose

this product to rain or any type

of moisture.

Always follow basic safety precautions

when using this product to reduce risk

of injury from fire or electric shock.

Warning Potential shock

hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the

device to a power source. If you

do not know whether the outlet is

grounded, check with a qualified

electrician.

3 Observe all warnings and

instructions marked on the

product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step

on or trip over the line cord, and

where the line cord will not be

damaged.

8 If the product does not operate

normally, see the onscreen

Troubleshooting Help.

9 No operator-serviceable parts

inside. Refer servicing to

qualified service personnel.

10 Use in a well-ventilated area.

Contents

1 Get started.............................................................................................................3

Choose a network type...........................................................................................3

Choose a connection type......................................................................................3

Use the network management tools.......................................................................4

Switch from a USB connection to a network connection......................................... 4

Connect additional computers................................................................................5

Get HP support.......................................................................................................5

2 Choose a recommended wireless network........................................................7

Wireless connection networks................................................................................7

3 Choose a recommended Ethernet network......................................................11

Ethernet connection to a wired network with DSL or cable Internet access..........11

Ethernet connection to a wired network with modem Internet access..................12

Ethernet connection to a wired network without Internet......................................13

Ethernet connection to a wireless network...........................................................13

4 Connect to a wireless network with an access point......................................15

What you need.....................................................................................................15

Connect to the network.........................................................................................16

5 Connect to a wireless network without an access point.................................19

What you need.....................................................................................................19

Prepare your computer.........................................................................................19

Create a network profile........................................................................................ 20

Connect to the network using the Wireless Setup Wizard....................................23

6 Connect with an Ethernet cable........................................................................25

What you need.....................................................................................................25

Connect your HP all-in-one...................................................................................26

7 Install the software.............................................................................................27

For Windows.........................................................................................................27

For Macintosh.......................................................................................................28

8 Manage your network.........................................................................................29

Use the HP all-in-one control panel......................................................................29

Use the Embedded Web Server...........................................................................31

9 Network troubleshooting...................................................................................35

Wireless setup wizard troubleshooting.................................................................35

Wireless network setup troubleshooting...............................................................36

Wireless discovery troubleshooting......................................................................40

Wired network setup troubleshooting...................................................................45

Common Internet File System troubleshooting.....................................................48

a Configuration page definitions..........................................................................49

General network settings......................................................................................49

Wireless network settings.....................................................................................51

Miscellaneous.......................................................................................................53

b Glossary..............................................................................................................55

Index...........................................................................................................................57

HP all-in-one Network Guide 1

2

1Get started

This guide complements the information in the printed Setup Guide and the User Guide

that came with your HP all-in-one. It describes how to set up your HP all-in-one in a

network, which includes configuring and connecting the device, and installing the

software. This guide also provides examples of recommended networks, network

management information, and troubleshooting tips.

Connecting your HP all-in-one to a network enables you to share your HP all-in-one and

all of its capabilities with every computer on the network. However, if you do not intend

to connect to a network and want a direct USB connection instead, please see the

Setup Guide for information.

Use this chapter to help you find information on the following topics:

●Choose a network type

●Choose a connection type

●Use the network management tools

●Switch from a USB connection to a network connection

●Connect additional computers

●Get HP support

Note For definitions of terms used in this guide, see the Glossary.

Choose a network type

The kind of network you have, or the one you plan to set up, will determine how you

connect your HP all-in-one to the network. If you already have a functioning network,

and you know the kind of connection you want to use, you can go on to the next section

and choose a connection type. However, for ideas on setting up your network, please

see Choose a recommended wireless network and Choose a recommended Ethernet

network.

Choose a connection type

There are two types of wireless network connections and one Ethernet (wired) network

connection that you can use for your HP all-in-one. Each of these is described briefly

below.

Wireless connection with an access point (infrastructure)

An infrastructure wireless network uses an access point (also known as a wireless

router) that provides a secure and flexible connection for your HP all-in-one. For

information, see Connect to a wireless network with an access point.

HP all-in-one Network Guide 3

Wireless connection without an access point (ad hoc)

An ad hoc network is a simple wireless connection without an access point. For

information, see Connect to a wireless network without an access point.

Wired connection (Ethernet)

The traditional wired network uses Ethernet cables to connect computers and devices

through a router or switch. An Ethernet network is fast, reliable, and secure. For

information, see Connect with an Ethernet cable.

Use the network management tools

For information on using the HP all-in-one management tools, see Manage your

network.

Switch from a USB connection to a network connection

If you first install your HP all-in-one with a USB connection, you can later switch to a

network connection.

To switch a USB connection to a network connection

1 Unplug the USB connection from the back of your HP all-in-one.

Chapter 1

4

2 Connect your HP all-in-one, as described in Connect to a wireless network with an

access point, Connect to a wireless network without an access point, or Connect

with an Ethernet cable.

3 Install the software, as described in Install the software.

4 When the installation is complete, access the printer icons on your computer as

follows:

– For Windows XP: Open the Printers and Faxes folder.

– For Windows 9.x or Windows 2000: Open the Printers folder.

– For Macintosh OS X: Open the Printer Setup Utility in the Utilities list.

5 Check to see if the USB printer icon for your HP all-in-one is there. If it is, delete it.

Connect additional computers

If your HP all-in-one is connected to one of the recommended networks you can share

your HP All-in-One with additional computers on the network. For each additional

computer, you must install the HP all-in-one software, as described in Install the

software. During installation, the software will discover the SSID (network name) of the

existing network. Once you have set up your HP all-in-one on the network you will not

need to configure it again when you add additional computers.

Get HP support

For information on how to get HP customer support, please see the printed User Guide

that came with your HP all-in-one.

HP all-in-one Network Guide 5

Chapter 1

6

2Choose a recommended wireless

network

Use this chapter to help you identify what kind of wireless network you already have in

place or want to set up. Each network shown in this chapter uses a wireless access

point to connect the network elements. A network connected in this manner is called an

infrastructure network.

Wireless infrastructure network

If you want a wireless connection between your HP all-in-one and your computer

without using a wireless access point, see Connect to a wireless network without an

access point.

For Ethernet (wired) networks, see Choose a recommended Ethernet network.

Note For definitions of terms not defined here, see the Glossary.

Wireless connection networks

In addition to the other benefits of a network, an infrastructure mode network enables

you to share an Internet connection. A broadband Internet connection (such as cable or

DSL) is required in order to use the HP Instant Share features on your HP all-in-one.

For more information about HP Instant Share, see the printed User Guide that came

with your HP all-in-one.

We recommend the wireless LAN (local area network) configurations below to support

your HP all-in-one.

HP all-in-one Network Guide 7

Wireless connection to a wireless network with DSL or cable Internet access

A wireless router (also known as an access point) manages the network connections

and a DSL or cable modem is used to provide Internet access. If you have this

configuration, use the wireless setup wizard to connect your HP all-in-one to the router

in infrastructure mode. For connection instructions, see Connect to a wireless network

with an access point.

With this configuration, you are able to access the full functionality of your HP all-in-

one, including sharing pictures over the Internet with HP Instant Share.

Wireless connection to an all wireless network without Internet

All wireless communication between your network devices goes through an access

point (or base station). The access point acts as a central hub or gateway connecting

wireless devices. Each wireless network device must have an adapter that connects it

to the access point. This network configuration does not have Internet access. For

connection instructions, see Connect to a wireless network with an access point.

Note In order to use the HP Instant Share features on your HP all-in-one, you will need

broadband Internet access, such as cable or DSL. For more information about

HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Chapter 2

8

Wireless connection to a wired network

Your access point connects a wireless network to a wired network. In this model, your

computer is configured for wired networking and is connected with an Ethernet cable to

the access point. Your HP all-in-one is configured for infrastructure mode and its

wireless adapter transfers and receives data through the access point. A DSL or cable

modem can provide Internet access. For connection instructions, see Connect to a

wireless network with an access point.

HP all-in-one Network Guide 9

Chapter 2

10

3Choose a recommended

Ethernet network

Use this chapter to help you identify what kind of Ethernet network you already have in

place or want to set up. Each network shown here uses a device, such as an Ethernet

router, to connect the network elements. A network connected in this manner is called

an infrastructure network. An Ethernet network provides superior performance,

reliability, and network security.

Ethernet networks might or might not be connected to the Internet. If you place your

HP all-in-one on an Ethernet network connected to the Internet, it is recommended that

you use a gateway so that the HP all-in-one’s IP address is assigned dynamically

through Dynamic Host Configuration Protocol (DHCP). A gateway can either be a

router or a Windows computer running Internet Connection Sharing (ICS).

For wireless networks, see Choose a recommended wireless network.

Note For definitions of terms not defined here, see the Glossary.

We recommend the wired LAN (local area network) configurations below to support

your HP all-in-one.

Ethernet connection to a wired network with DSL or cable

Internet access

If your network has DSL or cable Internet access, you can use either a router or a

computer as the Internet gateway. With either DSL or cable, you are able to access the

full functionality of your HP all-in-one, including sharing pictures over the Internet with

HP Instant Share.

Router gateway

In this example, a router manages the network connections, and a DSL or cable modem

provides Internet access. If you use this configuration, connect your HP all-in-one to the

router with an Ethernet cable.

With this configuration, you are able to access the full functionality of the HP all-in-one,

including sharing pictures over the Internet . For connection instructions, see Connect

with an Ethernet cable.

HP all-in-one Network Guide 11

Computer gateway

In this example, the network devices are connected to a switch or router. A computer on

the network acts as the gateway between the network and the Internet. The gateway

computer uses Windows Internet Connection Sharing (ICS) or similar software to

manage the network connections and provide Internet access to the other devices.

Note If the computer acting as a gateway is turned off, the other computers on the

network will lose their Internet connection. The HP all-in-one will not support

Internet-related functions.

If you use this configuration, connect your HP all-in-one to the switch or router with an

Ethernet cable. For connection instructions, see Connect with an Ethernet cable.

Ethernet connection to a wired network with modem

Internet access

In this example, the network devices are connected to a switch or router, and a modem

(shown here connected to the computer on the left) provides Internet access. The

modem is connected to the computer using a phone cord and jack. Only one computer

has Internet access. Neither the HP all-in-one nor any of the other computers on the

network have access to the Internet. If you use this configuration, connect your HP all-

in-one to the switch or router with an Ethernet cable. For connection instructions, see

Connect with an Ethernet cable.

Note In order to use the HP Instant Share features on your HP all-in-one, you will need

broadband Internet access, such as cable or DSL. For more information about

HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Chapter 3

12

Ethernet connection to a wired network without Internet

In this example, the network devices are connected to a switch or router, and there is no

Internet connection. Devices use AutoIP, which means IP addresses are configured

automatically. If you have this configuration, connect your HP all-in-one to the switch or

router with an Ethernet cable. For connection instructions, see Connect with an

Ethernet cable.

Note In order to use the HP Instant Share features on your HP all-in-one, you will need

broadband Internet access, such as cable or DSL. For more information about

HP Instant Share, see the printed User Guide that came with your HP all-in-one.

Ethernet connection to a wireless network

Your access point connects a wired device to a wireless network. In this model, your

computer is configured for wireless networking using a wireless network adapter, and

transfers and receives data through the access point. Your HP all-in-one is configured

for wired networking and is connected with an Ethernet cable to the access point. A

DSL or cable modem can provide Internet access. For connection instructions, see

Connect with an Ethernet cable.

Note In this configuration, we recommend that you route the Internet connection

directly through the access point using an Ethernet cable.

HP all-in-one Network Guide 13

Chapter 3

14

4Connect to a wireless network

with an access point

Use this chapter if you want to use a wireless (802.11b or g) access point to connect

your HP all-in-one and the other network elements. When network elements are

connected through an access point, this is called infrastructure mode.

The benefits of using an access point include:

●advanced network security

●enhanced reliability

●network flexibility

●better performance, especially with 802.11 g mode

For ideas on ways you can set up a wireless network using an access point, see

Wireless connection networks.

For wireless setup without an access point, see Connect to a wireless network without

an access point.

Note For definitions of terms not defined here, see the Glossary.

To connect your HP all-in-one to your computer, first see the next section for the things

you will need. When you are finished connecting your HP all-in-one, you will need to

install the software as described in Install the software.

What you need

To connect your HP all-in-one to a wireless network, you will need the following things:

●A wireless 802.11b or g network that includes a wireless access point. If you are a

Macintosh owner, Apple sells an easy-to-configure access point called AirPort.

AirPort has to be connected to a Macintosh, but it accepts signals from any

802.11b-compatible wireless network card, whether PC or Macintosh-based.

●A desktop computer or laptop with either wireless networking support, or a network

interface card (NIC). You can use either an Ethernet (wired) connection or a

wireless connection from the computer to the access point. For Macintosh, wireless

network support is usually offered by AirPort card. Most Apple computers have a

HP all-in-one Network Guide 15

built-in Ethernet (wired network) port. For a wired connection, you might have to

purchase a longer Ethernet cable than the one provided.

●Broadband Internet access (recommended). If you connect your HP all-in-one on a

wireless network that has Internet access, we recommend that you use a wireless

router (access point or base station) that uses Dynamic Host Configuration

Protocol (DHCP).

Broadband Internet access is required if you want to access HP Instant Share

directly from the device. For more information on HP Instant Share, see the printed

User Guide that came with your HP all-in-one.

Connect to the network

1 Write down the following information about your access point:

– Network Name (also called SSID)

– WEP Key, WPA Password or Passkey (if needed)

If you do not know where to find this information, see the documentation that came

with your wireless access point. You might be able to find this information on the

Embedded Web Server for the access point.

Note For Macintosh users: If the network is set up with an Apple AirPort Base

station and you are using a password instead of WEP HEX or WEP ASCII to

access this network, you need to get the equivalent WEP key. Your network

administrator can get the equivalent WEP key by running the AirPort Admin

utility.

2 On the control panel of your HP all-in-one, press the Setup button.

3 Press 8, and then press 4.

This displays the Network menu and then selects Wireless Setup Wizard. The

setup wizard searches for available networks, and then displays a list of detected

network names (SSIDs). The infrastructure networks appear first in the list. The

networks with the strongest signal appear first, the weakest appear last.

4 Press to highlight the name of the network you wrote down in step 1, and then

press OK.

If you do not see your network name in the list, do the following:

a Select Enter a New Network Name (SSID). If necessary, use the to

highlight it, and then press OK.

The visual keyboard appears.

b Enter the SSID. Use the arrow buttons on the HP all-in-one control panel to

highlight a letter or number on the visual keyboard, and then press OK to

select it.

For more information on using the visual keyboard, see the printed User Guide

that came with your HP all-in-one.

Note You must enter the exact uppercase (capital) and lowercase (small)

letters. Otherwise, the wireless connection will fail.

c When you are finished entering the new SSID, use the arrow buttons to

highlight Done on the visual keyboard, and then press OK.

d Press 1 to select the infrastructure mode..

Chapter 4

16

e Press 2 to select WEP encryption.

OR

Press 3 to select WPA encryption.

5 If prompted, enter your WPA or WEP key. Use the arrow buttons to highlight a

letter or number on the visual keyboard, and then press OK to select it.

Note You must enter the exact uppercase (capital) and lowercase (small) letters.

Otherwise, the wireless connection will fail.

If a message says you entered an invalid WPA or WEP key, check the key you

wrote down for your new network, and then re-enter the key.

6 When you are finished entering the WPA or WEP key, use the arrow buttons to

highlight Done on the visual keyboard, and then press OK.

7 Press OK to confirm.

The HP all-in-one will attempt to connect to the network. If the connection fails,

follow the prompts to correct the key, and then try again. See also, Network

troubleshooting

8 When the HP all-in-one connects successfully to the network, go to your computer

to install the software. See Install the software.

HP all-in-one Network Guide 17

Chapter 4

18

5Connect to a wireless network

without an access point

Use this chapter if you want to connect your HP all-in-one to a computer on a wireless

network without using an access point. This is sometimes called a peer-to-peer or ad

hoc network. On Macintosh networks, this is called a computer-to-computer network.

Note This type of connection is available if you do not have an access point. However,

it provides little flexibility, a low level of network security, and slower network

performance than with an access point. In addition, you will likely not have

shared broadband access (such as cable or DSL), and therefore not be able to

use the HP Instant Share feature on your HP all-in-one. For information on

connecting your HP all-in-one using an access point, see Connect to a wireless

network with an access point.

To connect your HP all-in-one to your computer, see the next section for the things you

will need. Then follow the steps in the remaining sections to do the following:

●prepare your computer

●create a wireless network profile on your computer

●connect the HP all-in-one to the wireless network

When finished, install the software as described in Install the software.

Note For definitions of terms not defined here, see the Glossary.

What you need

A computer with a wireless network adapter. For Macintosh, you must have an AirPort

card.

Prepare your computer

See the instructions below for your operating system.

HP all-in-one Network Guide 19

For Windows

Make sure to check the following:

●Quit all applications running on your computer, including the internal XP firewall

and any other firewall or virus detection software.

●Disable your Internet connection. If you have cable or DSL, disconnect the

Ethernet cable from the back of your computer. If you have dial-up, disconnect the

phone cord.

●Disable all LAN connections (including Ethernet) other than your wireless

connection. Also, disable all IEEE 1394 (such as Firewire, i.LINK or Lynx) to

Ethernet connections.

For Windows XP:

– Click the Windows Start button, click Control Panel, and then double-click

Network Connections.

– Right-click each Local Area Connection, and then click Disable. If you see

Enable on the pop-up menu, the Local Area Connection is already disabled.

For Macintosh

Quit all applications running on your computer.

Create a network profile

See the instructions below for your operating system.

For operating systems other than Windows XP and Mac OS X

If you have an operating system other than Windows XP or Mac OS X, we recommend

that you use the configuration program for your wireless LAN card. To find the

configuration program for your wireless LAN card, access your computer's list of

programs.

Using the LAN card configuration program, create a network profile that has the

following values:

●Network name (SSID): Mynetwork

●Communication mode: Ad Hoc

●Encryption: enabled

Note You can use a different name for your network other than the example

shown here, such as your initials. Just remember that the network name is

case sensitive. Therefore, you must remember which letters are uppercase

and lowercase.

For Windows XP

Your HP all-in-one comes configured with a network profile named hpsetup. However,

for security and privacy we recommend you create a new network profile on your

computer as described here, and then use the Wireless Setup Wizard to detect the new

network (as described in the next section).

1 Make sure you have followed all of the instructions in the previous section, Prepare

your computer.

2 In the Control Panel, double-click Network Connections.

Chapter 5

20

3 On the Network Connections window, right-click the Wireless Network

Connection. If you see Enable on the pop-up menu, choose it. Otherwise, if you

see Disable on the menu, the wireless connection is already enabled.

4 Right-click the Wireless Network Connection icon, and then click Properties.

5 Click the Wireless Networks tab.

6 Select the Use Windows to configure my wireless network settings check box.

7 Click Add, and then do the following:

aIn Network name (SSID) box, type in the name Mynetwork (or something

more meaningful, such as your initials).

Note Notice that the M in Mynetwork is uppercase (capital), and the rest of

the letters are lowercase (small). This is important to remember in case

you need to enter the SSID at a later time on the Wireless Setup

Wizard.

b If there is a Network Authentication list, select Open. Otherwise, go to the

next step.

c In the Data encryption list, select WEP.

Note It is possible to create a network that does not use a WEP key.

However, we recommend using a WEP key in order to secure your

network.

d Make sure that the check box is not selected next to The key is provided for

me automatically. If it is selected, click to clear it.

e In the Network key box, type an WEP key that has exactly 5 or exactly 13

alphanumeric (ASCII) characters. For example, if you enter 5 characters, you

might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter

ABCDEF1234567.

Alternatively, you can use HEX (hexidecimal) characters for the WEP key. A

HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters

for 128 bit encryption. For definitions of ASCII and HEX, see the Glossary.

f In the Confirm network key box, type the same WEP key you typed in the

previous step.

g Write down the WEP key exactly as you typed it, including uppercase and

lowercase letters.

Note You must remember the exact uppercase (capital) and lowercase

(small) letters. If you enter your WEP key incorrectly on the HP all-in-

one, the wireless connection will fail.

h Select the check box for This is a computer-to-computer (ad hoc) network;

wireless access points are not used.

i Click OK, to close the Wireless network properties window. and then click

OK again.

j Click OK again to close the Wireless Network Properties Connection

window.

8 Go to your HP all-in-one and use the Wireless Setup Wizard to connect your

HP all-in-one to the wireless network. See Connect to the network using the

Wireless Setup Wizard.

HP all-in-one Network Guide 21

For Mac OS X

Your HP all-in-one comes configured with a network profile named hpsetup. However,

for security and privacy we recommend you create a new network profile on your

Macintosh as described here, and then use the Wireless Setup Wizard to detect the new

network (as described in the next section).

To create a new network profile on your Mac OS X

1 Make sure that your AirPort is turned on.

AirPort icon

To check this, click on the Airport icon in the upper-right part of the screen.

If Turn Airport On is available, select it to turn on the AirPort.

If the AirPort icon is not present, do the following:

a On the Network Preferences screen, select Airport Panel.

b Enable Allow the computer to create networks.

c Enable Show Airport status in menu bar.

2 Click the AirPort icon.

3 Select Create Network….

4 On the Computer to Computer dialog, click in the Name box and enter a new

network name.

For example you can type the name Mynetwork (or something more meaningful,

such as your initials).

Note Notice that the M in Mynetwork is uppercase (capital), and the rest of the

letters are lowercase (small). This is important to remember in case you

need to enter the SSID at a later time on the Wireless Setup Wizard.

5 In the Channel box, use the default Automatic setting.

6 Click Show Options.

7 To enable encryption for security, select the Encryption checkbox.

8 In the Password box, type a password that has exactly 5 or exactly 13

alphanumeric (ASCII) characters. For example, if you enter 5 characters, you

might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter

ABCDEF1234567.

Alternatively, you can use HEX (hexidecimal) characters for the password. A HEX

password must be 10 characters for 40 bit encryption, or 26 characters for 128 bit

encryption. For definitions of ASCII and HEX, see the Glossary.

9 In the Confirm box, type the same password.

10 Write down your password, which on your HP all-in-one is called a WEP key. You

will need your WEP key when set up you use the Wireless Setup Wizard.

11 Click OK.

12 Go to your HP all-in-one and use the Wireless Setup Wizard to connect your

HP all-in-one to the wireless network. See Connect to the network using the

Wireless Setup Wizard.

Chapter 5

22

Connect to the network using the Wireless Setup Wizard

1 On the control panel of your HP all-in-one, press the Setup button.

2 Press 8, and then press 4.

This displays the Network menu and then selects Wireless Setup Wizard. The

setup wizard searches for available networks, and then displays a list of detected

network names (SSIDs).

3 On the color graphics display, look for the network name you created on your

computer (for example, Mynetwork).

4 Use the arrow keys to highlight the network name, and then press OK.

If you found your network name and selected it, go on to step 5. However, if you do

not see your network name in the list, do the following:

a Select Enter a New Network Name (SSID).

The visual keyboard appears.

b Enter the SSID. Use the arrow buttons on the HP all-in-one control panel to

highlight a letter or number on the visual keyboard, and then press OK to

select it.

For more information on using the visual keyboard, see the printed User Guide

that came with your HP all-in-one.

Note You must enter the exact uppercase (capital) and lowercase (small)

letters. Otherwise, the wireless connection will fail.

c When you are finished entering the new SSID, use the arrow buttons to

highlight Done on the visual keyboard, and then press OK.

d Press 2 to select ad hoc mode.

e Press 2 to select Yes, my network uses WEP encryption and display the

visual keyboard.

If you do not want to use WEP encryption, press 1 to select No, my network

does not use encryption. When the Confirm Settings screen appears, press

OK, and then go to step 8.

5 (Do this step only if you have a WEP key. If you do not have a WEP key, go to step

8.) Enter your WEP key. Use the arrow buttons to highlight a letter or number on

the visual keyboard, and then press OK to select it.

Note You must enter the exact uppercase (capital) and lowercase (small) letters.

Otherwise, the wireless connection will fail.

If a message says you entered an invalid WEP key, check the key you wrote down

for your new network, and then re-enter the WEP key.

6 When you are finished entering the WEP key, use the arrow buttons to highlight

Done on the visual keyboard, and then press OK.

7 Press OK to confirm.

The HP all-in-one will attempt to connect to the SSID. If the connection fails, follow

the prompts to correct the WEP key, and then try again.

8 When the HP all-in-one connects successfully to the network, go to your computer

to install the software. See Install the software.

Note If you encounter a problem, please see Network troubleshooting.

HP all-in-one Network Guide 23

Chapter 5

24

6Connect with an Ethernet

cable

Use this chapter to connect your HP all-in-one to a router, switch, or access point using

an Ethernet cable.

For ideas on how to set up a wired network, see Choose a recommended Ethernet

network.

Note For definitions of terms not defined here, see the Glossary.

To connect your HP all-in-one to your computer, first see the next section for the things

you will need. When you are finished connecting your HP all-in-one, you will need to

install the software as described in Install the software.

What you need

●A functional Ethernet network that includes an Ethernet router, switch, or a wireless

access point with Ethernet ports.

●CAT-5 Ethernet cable. If the Ethernet cable provided is not long enough for your

network configuration, you might need to purchase a longer cable.

Although standard Ethernet cables look similar to standard telephone cables, they

are not interchangeable. There is a different number of wires in each one, and each

has a different connector. An Ethernet cable connector (also called an RJ-45

connector) is wider and thicker and always has 8 contacts on the end. A phone

connector has between 2 and 6 contacts.

●A desktop computer or laptop with either a wired or wireless connection to the

router or access point.

HP all-in-one Network Guide 25

Note The HP all-in-one supports both 10 Mbps and 100 Mbps Ethernet networks.

If you are purchasing, or have purchased, a network interface card (NIC),

make sure it can operate at either speed.

●Broadband Internet access such as cable or DSL (only if you want to access

HP Instant Share directly from the device). For more information on HP Instant

Share, see the printed User Guide that came with your HP all-in-one.

Connect your HP all-in-one

1 Remove the yellow plug from the back of the HP all-in-one.

2 Connect the Ethernet cable to the Ethernet port on the back of your HP all-in-one.

3 Connect the other end of the Ethernet cable to an available port on your Ethernet

router, switch, or wireless access point.

4 Once you have connected the HP all-in-one to the network, go to your computer to

install the software. See Install the software.

Chapter 6

26

7Install the software

Use this chapter to install your HP all-in-one software on either a Windows or Macintosh

computer. However, before you install the software, make sure you have connected

your HP all-in-one as described in one of the previous chapters.

Note 1 If you intend to use multiple WEP keys, or advanced authentication protocols

(EAP/802.1x or EAP-PSK) and encryption methods (WPA), use the Embedded

Web Server to configure your wireless settings prior to software installation.

For more information, see Use the Embedded Web Server.

Note 2 If your computer is configured to connect to a series of network drives, make

sure that your computer is currently connected to these drives before installing

the software. Otherwise, HP all-in-one installation software might take one of

the reserved drive letters, and you will not be able to access that network drive

on your computer.

See the instructions below for your Windows or Macintosh computer.

For Windows

The following instructions are for Windows computers only.

Note Installation time can range from 20 to 45 minutes depending on your operating

system, the amount of available space, and the processor speed of your

computer.

To install your HP all-in-one software

1 Quit all applications running on your computer, including the internal XP firewall

and any other firewall or virus detection software.

2 Insert the Windows CD that came with your HP all-in-one into your computer's

CD-ROM drive.

The Welcome screen appears.

Note Windows XP only: If the startup screen does not appear, double-click My

Computer, double-click the CD-ROM icon, and then double-click setup.exe.

3 Click Next on the installation screens for checking and preparing the system, and

for installing drivers, plug-ins, and software.

After several screens, the Connection Type screen appears.

4 On the Connection Type screen, select Through the network, and then click

Next.

The Searching screen appears as the Setup program searches for your HP all-in-

one on the network.

5On the Printer Found screen, verify that the printer description is correct.

If more than one printer is found on the network, the Printers Found screen

appears. Select the device you wish to connect.

To see the device settings on your HP all-in-one:

a Go to the control panel on your device.

HP all-in-one Network Guide 27

b Select View Network Settings on the Network Menu, and then select

Display Summary.

Note If the software is unable to find the HP all-in-one, see The Printer Not Found

screen appears during installation.

6 If the device description is correct, select Yes, install this printer.

7 At the prompt, restart your computer to finish the installation process.

When you have finished installing the software, your HP all-in-one is ready for

service.

8 To test your network connection, go to your computer and print a test page to your

HP all-in-one. For more information, see the printed User Guide that came with

yourHP all-in-one.

For Macintosh

The following instructions are for Macintosh computers only.

Note Installation time can range from 20 to 45 minutes depending on your operating

system, the amount of available space, and the processor speed.

To install your HP all-in-one software

1 Quit all applications running on your computer.

2 Insert the Macintosh CD that came with your HP all-in-one into your computer's

CD-ROM drive.

3 Double-click the HP all-in-one installer icon.

Macintosh installer icon

4 On the Authentication screen, enter the Administrator pass phrase used to access

your computer or network.

The installer software looks for HP all-in-one devices, and then lists them.

5 On the Select Device, select your HP all-in-one.

6 Follow the onscreen instructions to complete all the installation steps, including the

Setup Assistant.

When you have finished installing the software, your HP all-in-one is ready for

service.

7 To test your network connection, go to your computer and print a test page to your

HP all-in-one. For more information, see the printed User Guide that came with

your device.

Chapter 7

28

8Manage your network

This chapter describes how to use the network tools on the device control panel and the

Embedded Web Server. These tools enable you to view and edit network settings, and

add advanced security to your network.

Use the HP all-in-one control panel

The HP all-in-one control panel enables you to perform a variety of network

management tasks, including viewing the network settings, restoring the network

defaults, and turning the wireless radio on and off, and changing the network settings.

View network settings

You can display a summary of the network settings on the device control panel. Or you

can print a more detailed configuration page.

Display a network summary

Choose whether to display a network summary or print a detailed report.

To display a network summary

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 1.

This displays the Network Menu and then selects View Network Settings.

3 Press 2.

This displays a summary of the network settings.

Print and view a network configuration page

The Network Configuration Page lists all of the important network settings such as the

IP address, link speed, DNS, and DNS-SD.

To print a network configuration page

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 1.

This displays the Network Menu and then selects View Network Settings.

3 Press 1.

This prints the network configuration page.

For definitions of the items on the configuration page, see Configuration page

definitions.

Restore network defaults

If necessary, you can reset the HP all-in-one network to factory defaults.

Note This will erase all wireless setup information that you have entered. In order to

restore this information, you will need to use the Wireless Setup Wizard again.

HP all-in-one Network Guide 29

To reset to factory defaults

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 2.

This displays the Network menu and then selects Restore Network Defaults.

3 Press 1 to confirm.

Turn the wireless radio on and off

The wireless radio is on by default, as indicated by the blue light on the front of the

HP all-in-one. In order to stay connected to the network, the radio must stay on.

However, if your HP all-in-one is not connected to a network and you only have a USB

connection, the radio is not used. In this case you might want to turn the radio off.

To turn the wireless network radio on

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, press 5, and then press 1.

To turn the wireless network radio off

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, press 5, and then press 2.

Advanced network settings

The Advanced Setup options enable you to change link speed, IP settings, and

memory card security.

Note Unless you are an advanced user, you should not change any of these settings.

Set link speed

You can change the speed at which data is transmitted over the network. The default is

Automatic.

To set the link speed

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 3.

This displays the Network menu and then selects Advanced Setup.

3 Press 1 to select Change Link Speed.

4 Press the number next to the link speed:

–1. Automatic

–2. 10-Full

–3. 10-Half

–4. 100-Full

–5. 100-Half

Change IP settings

The default IP setting is Automatic. However, if necessary, you can manually change

the IP address, subnet mask, or the default gateway. To see the IP address and subnet

mask of your HP all-in-one, print a network configuration page from your HP all-in-one

Chapter 8

30

(see Print and view a network configuration page). For a description of the items on the

configuration page, including the IP address and subnet mask, see Configuration page

definitions.

To change an IP setting

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 3.

This displays the Network menu and then selects Advanced Setup.

3 Press 2 to select IP Settings.

4 Press the number next to the IP setting:

–1. IP Address

–2. Subnet Mask

–3. Default Gateway

5 Enter your changes, and then press OK when done.

Change memory card security

The Memory Card Security option on the Advanced Setup menu enables you to set

the HP all-in-one so that it does not share memory card data with computers on a

wireless network. However, we do not recommended this security method for your

memory card because it prevents you from accessing your memory card from your

computer. Also, this feature does not work on an Ethernet network. All computers on an

Ethernet network can access the memory card on a HP all-in-one connected to the

network.

If you want security for your memory card, we recommend using WEP or WPA-PSK

security on your network. For more information on memory card security, see the

printed User Guide that came with your HP all-in-one. For information on setting up

your wireless network using security, see Connect to a wireless network with an access

point and Connect to a wireless network without an access point. See also Add security

to the network.

Use the Embedded Web Server

The best way to manage the general network settings for the HP all-in-one is through

the HP all-in-one control panel. However, for more advanced settings you can use the

Embedded Web Server (EWS). When you open the your web browser, you can monitor

status, configure HP all-in-one networking parameters, or access HP all-in-one

features. For more information about these and other features available in the EWS,

see the onscreen Help within the Embedded Web Server. To access Embedded Web

Server help, open the Embedded Web Server as described below, then click the Help

link under Other Links on the Embedded Web Server Home tab.

Access the Embedded Web Server

To access the Embedded Web Server

1On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, press 1, and then press 1.

This prints configuration page for your HP all-in-one, including the IP address. You

will use the IP address in the next step.

HP all-in-one Network Guide 31

3 In the Address box in your web browser, enter the IP address of the HP all-in-one,

as shown on the network configuration page. For example, http://195.168.0.5.

The Embedded Web Server Home page appears, showing the HP all-in-one device

information.

Note If you are using a proxy server in your browser, you might need to disable it

to access the Embedded Web Server.

4 If you need to change the language displayed in the Embedded Web Server, do the

following:

a Click the Settings tab.

b Click Select Language in the Settings navigation menu.

c In the Select Language list, click the appropriate language.

d Click Apply.

5 Click the Home tab to access device and network information, or click the

Networking tab to access more network information or to modify network

information.

Caution Be very careful when changing the wireless network settings for the

print server; you could lose your network connection. If you lose your network

connection, you might need to use the new settings to reconnect. If the print

server loses its network connection, you might need to reset it to factory-default

and reinstall the software.

Note Do not disable TCP/IP (Transmission Control Protocol/Internet Protocol) on your

computer. It is required for communication with the Embedded Web Server.

Add security to the network

As with other networks, security for wireless local area networks (WLANs) focuses on

access control and privacy. Traditional WLAN security includes the use of Service Set

Identifiers (SSIDs), open or shared-key authentication, static Wired Equivalent Privacy

(WEP) keys, and optional Media Access Control (MAC) authentication. This

combination offers a rudimentary level of access control and privacy.

If you are using an access point, you might also employ advanced forms of

authentication and encryption on the WLAN, such as the Pre-Shared Key mode of Wi-

Fi Protected Access (WPA-PSK). For definitions of any terms not defined here, see the

Glossary.

To protect your wireless network, HP strongly suggests you implement a wireless

security scheme (either WEP or WPA) during setup, use an antivirus program to

protect against computer viruses, and follow basic security rules such as setting strong

passwords and not opening unknown attachments. Other network components,

including firewalls, intrusion-detection systems, and segmented networks, should also

be considered as part of your network design.

Note If you decide to add encryption and authentication to your network after installing

the HP all-in-one, change the settings on your HP all-in-one prior to changing

them on other devices on your network.

Chapter 8

32

To add WPA-PSK security

Note You will lose the connection to the HP all-in-one until the encryption/

authentication settings are applied to the rest of the devices on the network.

1 Quit all applications running on your computer. On a Windows computer, this

includes any firewall or virus detection software.

2Set up WPA-PSK on your wireless access point, router, or gateway.

3 Set up WPA-PSK on any wireless computer that will be on the same wireless

network.

4 Open the Embedded Web Server, as described in Access the Embedded Web

Server.

5 Click the Networking tab.

The Device page appears.

6 In the Connections navigation menu, choose Wireless (802.11).

7 Click Start Wizard.

The Wireless Network Name page appears.

8 Click a network name (SSID) from the list of detected networks, or enter the name

of a new wireless network.

9 Click Next.

10 Click Infrastructure, and then click Next.

The Wireless Authentication page appears.

11 Click WPA-PSK, and enter a WPA Password (from 8 to 63 characters in length,

including spaces) that will be used by the software to generate a pre-shared key.

12 Click Next.

The configuration review page appears.

13 Verify that the information is accurate, and then click Finish.

14 Configure your HP all-in-one for advanced authentication and security schemes as

appropriate.

To add WEP encryption

Note You will lose the connection to the HP all-in-one until the encryption/

authentication settings are applied to the rest of the devices on the network.

1Set up WEP on your wireless access point, gateway, or router.

2 Set up WEP on any wireless computer that will be on the same wireless network.

3 Open the Embedded Web Server, as described in Access the Embedded Web

Server.

4 Click the Networking tab.

The Device page appears.

5 In the Connections navigation menu, choose Wireless (802.11).

6 Click Start Wizard.

The Wireless Network Name page appears.

7 Click a network name (SSID) from the list of detected networks, or enter the name

of a new wireless network.

8 Click Next.

9 Click Infrastructure, and then click Next.

The Wireless Authentication page appears.

HP all-in-one Network Guide 33

10 Click Open/Shared System, and then click Next.

11 Click Encryption, and then click Next.

12 Enter the WEP key in the WEP Key box and in the Confirm WEP Key box.

13 Click Next.

14 Confirm the settings, and then click Finish.

Chapter 8

34

9Network troubleshooting

This section contains network troubleshooting information for the HP all-in-one. Specific

information is provided for installation and configuration issues.

For wired issues, see Wired network setup troubleshooting.

For file system issues, see Common Internet File System troubleshooting.

Wireless setup wizard troubleshooting

This section addresses problems you might encounter using the wireless setup wizard.

For more information on wireless network setup and device discovery, see Wireless

network setup troubleshooting and Wireless discovery troubleshooting.

Error message: Cannot connect to network

Cause

The equipment is not turned on.

Solution

Turn on the networked devices, such as the access point for an infrastructure

network, or the computer for an ad hoc network.

Cause

The HP all-in-oneNo is not receiving a signal.

Solution

Move the access point and the HP all-in-one closer together. Then run the HP all-

in-one wireless setup wizard again. For more information, see Setup failed.

Cause

You have entered the SSID incorrectly.

Solution

Enter the SSID correctly. Remember that the SSID is case sensitive.

Cause

You entered the wrong mode (ad hoc or infrastructure) or security type.

Solution

Enter the correct mode or security type.

Error message: Cannot connect to network. Unsupported authentication or

encryption type.

HP all-in-one Network Guide 35

Cause

Your network is configured with an authentication protocol not supported by the

installation software.

Solution

Use one of the supported protocol types listed in the Embedded Web Server.

Types not supported include: WPA2-AES, WPA2-TKIP, LEAP, PEAP, EAP-MD5,

EAP-TLS, or EAP-TTLS.

Error message: Invalid passkey.

Cause

You have entered the WPA passkey incorrectly.

Solution

Enter the correct passkey, making sure it has between 8 and 63 characters.

Cause

I don't know the WEP key, or what to enter for the WPA passkey.

Solution

See the documentation that came with your access point. The WEP key is stored

within the access point. Usually you can find the WEP key by logging on to the

access point through your computer.

You don't see the SSID

Cause

Your access point is not broadcasting its network name (SSID), or the access point

is out of range.

Solution

Use the Enter a New Network Name (SSID) option in the Wireless Setup Wizard.

For more information, see Connect to the network. Also, see the user guide that

came with your access point and check the access point settings.

Cause

The SSID is out of sight at the bottom of the list.

Solution

Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad

hoc last.

Wireless network setup troubleshooting

Use this section to solve wireless network setup problems.

Chapter 9

36

I received a System Requirements Error: No TCP/IP

Cause

Your Local Area Network (LAN) card (NIC) is not installed properly.

Solution

Make sure your LAN card is installed properly and set up for TCP/IP. See the

instructions that came with your LAN card.

The Printer Not Found screen appears during installation

Cause

The software failed to find the network.

Solution

Use the installation software to specify the HP all-in-one by its IP address as

follows:

1 On the Printer Not Found screen, click Next.

2 On the Connection Type screen, select Wired Network (not Wireless).

3 On the Check Cable Connection screen, select Specify a printer by

address.

4 On the control panel of the HP all-in-one, press the Setup button.

5 Press 8, press 1, and then press 2.

This displays a summary of the HP all-in-one network settings on the color

graphics display, including the IP address. You will use the IP address in the

next step.

6 On the Specify Printer screen, select IP Address, and enter the IP address

for your HP all-in-one.

7 Continue to click Next on the screens that follow. Do not select Change

Settings or plug in a cable to the device. This will cause device discovery to

fail.

Cause

The HP all-in-one is not turned on.

Solution

Turn on the HP all-in-one.

Cause

You do not have an active network connection.

Solution

Make sure that you have an active network connection.

HP all-in-one Network Guide 37

To check your network connection

1 Check the radio on indicator light on the lid of your HP all-in-one to see

whether the radio is on.

2 If the indicator light is off, do the following:

a On the control panel of the HP all-in-one, press the Setup button.

b Press 8, press 5, and then press 1.

3 If the radio is on, or goes on as a result of step 2, press the On button to turn

off the HP all-in-one, and then press it again to turn it on. Also, turn off the

power on your router and then turn it on again.

Cause

There is radio interference.

Solution

If there is a long distance between your computer and the HP all-in-one, move them

closer together. If possible, provide a clear path between the computer and print

server, and minimize sources of radio interference. Devices such as cordless

phones and microwave ovens may also cause radio interference.

Unable to determine or verify network name during installation

Cause

Setup has either detected multiple networks or has been unable to read or verify

the network name from the access point.

Solution

Select a new network name (SSID).

To select a new network name, do one of the following

●In the Select Network Name screen, enter a new SSID. If you choose to

enter the wireless Network Name (SSID), also select the Communication

Mode (ad hoc or Infrastructure).

Note The SSID entry is case-sensitive, and it can be up to 32 alphanumeric

characters long, including spaces. You cannot leave the Network Name

box blank.

●In the Select Network Name screen, select an existing network name from the

list. Up to 12 SSIDs might be listed. The SSIDs are detected when the internal

networking component boots up.

Verification fails at end of installation

Cause

You might not have the correct wireless authentication or encryption type selected.

You might be using an unsupported authentication or encryption type.

Chapter 9

38

Solution

Add encryption security to your network. For information, see Add security to the

network.

Cause

Your SSID or WEP key might be set incorrectly.

Solution

You can use either the Embedded Web Server or the control panel to change the

SSID or WEP.

To use the control panel

1 On the control panel of the HP all-in-one, press the Setup button.

2 Press 8, and then press 4.

This displays the Network menu and then selects Wireless Setup Wizard.

3 Press to highlight your network, and then press OK.

4 When prompted, use the visual keyboard to enter the new Network Name and

WEP key.

5 Complete the Wireless Setup Wizard.

To use the Embedded Web Server

1 With an Ethernet cable attached, print a network configuration page. For

information, see Print and view a network configuration page.

2 Make sure the network SSID and WEP key shown on the configuration page

match those used on your wireless network.

3 If one or both are incorrect, enter either the URL or device IP address from the

configuration page into the Address box on your Web browser. For example,

http://195.168.0.5.

The HP all-in-one Embedded Web Server Home page appears.

4 Click the Networking tab.

5 In the Connections navigation menu, click Wireless.

6 Click Start Wizard.

7 Enter the correct values in the appropriate sections (Network Name and

Encryption).

8 Click Apply.

Cause

You are using an authentication protocol not supported by the installation

software.

Solution

Use one of the supported protocol types listed in the Embedded Web Server.

Types not supported include: WPA2-AES, WPA2-TKIP, LEAP, PEAP, EAP-MD5,

EAP-TLS, or EAP-TTLS.

HP all-in-one Network Guide 39

Cause

Your network uses multiple WEP keys, and you have chosen the wrong key for

transmitting.

Solution

Choose the correct WEP key using the Embedded Web Server. For information,

see Add security to the network

Setup failed

Cause

The HP all-in-one is not receiving a signal.

Solution

In order to establish a good signal between the HP all-in-one and access point

(infrastructure) or computer (ad hoc), you might have to experiment a bit. Assuming

the equipment is functioning properly, try doing the following things separately or in

combination:

●If there is a long distance between your computer or access point and the

HP all-in-one, move them closer together. Also, be aware that the HP all-in-

one broadcasts to the front, back and above. Therefore, do not place an

access point directly below the HP all-in-one. If the HP all-in-one is on the

second floor of a two-story house, and you must put the access point on the

first floor, place the HP all-in-one and access point on opposite ends of the

house or as far apart laterally as possible.

●If there are objects in the transmission path, clear the path between the

HP all-in-one and the computer or access point.

●If a cordless telephone, microwave, or other device that emits radio signals is

nearby, move it farther away to reduce radio interference.

Chapter 9

40

Wireless discovery troubleshooting

Use this section to solve problems with wireless networks that have an access point.

The computer is unable to discover the HP all-in-one

Cause

Your cables are not connected properly.

Solution

Check the following cables to ensure they are connected properly:

●Power cords to the HP all-in-one and the router

●Cables between the router and your computer (if applicable)

●Cables to and from your modem or HP all-in-one Internet connection (if

applicable)

Cause

The network connection is not active.

Solution

Check to see if you have an active network connection.

To make sure your network connection is active

1 Check the radio on light on the front of your HP all-in-one. If the light is solid

blue, the wireless radio is on. This light does not indicate whether or not the

HP all-in-one is connected to the network.

2 If the wireless radio is on, check the color graphics display to see if the

wireless network icon is active.

Network icon

The icon on the left shows an active wireless network. The icon on the right

shows an inactive wireless network.

If the wireless network icon is not active, make sure all cable connections are

secure. This includes connections from your cable or DSL modem, gateway,

or router.

3 If the HP all-in-one is connected to the network, check the signal strength on

the wireless network icon to make sure there is a strong signal.

4 If the network light is off, check cable connections from the HP all-in-one to

your gateway or router to ensure connections are secure.

5 If the connections are secure, press the On button to turn off the HP all-in-

one, and then press it again to turn it on. Also, turn off the power on your

router and then turn it on again.

HP all-in-one Network Guide 41

Cause

The firewall is preventing the HP all-in-one from accessing your computer.

Solution

Try temporarily disabling the firewall to determine whether the firewall is preventing

the HP all-in-one from accessing your computer. If the firewall is preventing

access, grant access permission to the HP all-in-one.

The HP all-in-one cannot find the WLAN/access point (infrastructure)

Cause

Your access point is not broadcasting its network name (SSID).

Solution

Verify your access point is broadcasting its network name (SSID).

Cause

Setup has failed.

Solution

Turn off the access point, and then turn it on again. Then uninstall and reinstall the

HP all-in-one software.

For more information on uninstalling and reinstalling the software, see the printed

User Guide that came with your HP all-in-one.

Cause

The access point is out of range.

Solution

Move the access point and the HP all-in-one closer together. Then uninstall and

reinstall the HP all-in-one software.

For more information on uninstalling and reinstalling the software, see the printed

User Guide that came with your HP all-in-one.

Cause

The access firmware needs updating.

Solution

Check for firmware updates for your access point on the manufacturer's website.

Update the firmware on the access point. Then uninstall and reinstall the HP all-in-

one software.

For more information on uninstalling and reinstalling the software, see the printed

User Guide that came with your HP all-in-one.

Chapter 9

42

When using the control panel to scan to a computer on the network, the HP all-

in-one cannot find my computer (infrastructure)

Cause

Your wireless network is not functioning.

Solution

Make sure that your access point is turned on and functioning properly. And make

sure that your computer is communicating with the access point.

Cause

The HP all-in-one and computer are on different networks.

Solution

Make sure that your HP all-in-one and computer are on the same network by

verifying that they both have the same IP address and subnet mask. To see the IP

address and subnet mask of your HP all-in-one, print a network configuration page

from your HP all-in-one (see Print and view a network configuration page). For a

description of the items on the configuration page, including the IP address and

subnet mask, see Configuration page definitions. To change the IP address or

subnet mask, see Manage your network.

Cause

The encryption settings on your access point are not correct.

Solution

Verify the encryption settings on your access point. The same encryption key and

settings must be used on both the access point and the HP all-in-one.

Cause

The destination you are attempting to scan to does not appear in the Scan To

menu.

Solution

Designate which applications and other destinations appear on the Scan To menu

by using the HP Image Zone on your computer.

The HP all-in-one cannot find the computer (ad hoc)

Cause

You do not have a functioning network.

HP all-in-one Network Guide 43

Solution

Verify you have a functioning wireless ad hoc network by using another wireless

device.

Cause

The HP all-in-one is not turned on.

Solution

Look at the color graphics display on HP all-in-one. If the color graphics display is

blank and the light next to the On button is not lit, the HP all-in-one is turned off.

Make sure the power cord is firmly connected to the HP all-in-one and plugged into a

power outlet. Press the On button to turn on the HP all-in-one.

Cause

The HP all-in-one and computer are on different networks.

Solution

Make sure that your HP all-in-one and computer are on the same network by

verifying that they both have the same IP address and subnet mask. To see the IP

address and subnet mask of your HP all-in-one, print a network configuration page

from your HP all-in-one (see Print and view a network configuration page). For a

description of the items on the configuration page, including the IP address and

subnet mask, see Configuration page definitions. To change the IP address or

subnet mask, see Manage your network.

Cause

Your computer's wireless adapter is not broadcasting its network name (SSID).

Solution

Verify your computer's wireless adapter is broadcasting its network name (SSID).

Print a network configuration page from your HP all-in-one (see Print and view a

network configuration page), and verify that the SSID for the wireless adapter

appears on the network configuration page. If the wireless adapter is not

broadcasting its SSID, see the documentation that came with your computer.

Cause

Encryption settings are incorrect.

Solution

Verify the encryption settings on your access point. The same encryption key and

settings must be used on both the access point and the HP all-in-one.

Chapter 9

44

Cause

The firmware for your wireless adapter needs updating.

Solution

Check for firmware updates for your wireless adapter on the manufacturer's

website, and then update the firmware.

Cause

The software setup for the HP all-in-one has failed.

Solution

Uninstall and then reinstall the HP all-in-one software.

For more information on uninstalling and reinstalling the software, see the printed

User Guide that came with your HP all-in-one.

Wired network setup troubleshooting

Use this section to solve wired network setup problems.

The Computer is unable to discover the HP all-in-one

Cause

Cables are not connected properly.

Solution

Check the following cables to ensure they are connected properly:

●Power cords to the HP all-in-one and the router

●Cables between the router and your computer

●Cables to and from your modem or HP all-in-one Internet connection (if

applicable)

Cause

Your Local Area Network (LAN) card (NIC) is not set up properly.

Solution

Make sure that your LAN card is set up properly.

To check your LAN card in Windows XP

1 Right-click My Computer.

2 In the System Properties dialog box, click the Hardware tab.

3 Click Device Manager.

4 Make sure your card shows up under Network Adapters.

5 Refer to the documentation that came with your card.

HP all-in-one Network Guide 45

Cause

You do not have an active network connection.

Solution

Check to see if you have an active network connection.

To make sure your network connection is active

1 Check to see if the wired network icon (below on the left) is present on the

color graphics display. If the icon is present, the HP all-in-one is connected to

the network.

The icon on the left shows an active wired network. The icon on the right

shows an inactive network.

Wired network icon

2 If the wired network icon is not present, check the cable connections from the

HP all-in-one to your gateway or router to ensure connections are secure.

3 Make sure the HP all-in-one is connected to the network with a CAT-5

Ethernet cable.

4 Check the two Ethernet indicator lights on the top and bottom of the RJ-45

Ethernet jack on the back of the HP all-in-one. The lights indicate the

following:

a Top light: If this light is a solid green, the device is properly connected to

the network, and communications have been established. If the top light is

off, there is no network connection.

b Bottom light: This yellow light flashes when data is being sent or received

by the device over the network.

5 If the connections are secure, turn off the power on your HP all-in-one, and

then turn it on again. On the control panel of the HP all-in-one, press the On

button to turn off the HP all-in-one, and then press it again to turn it on. Also,

turn off the power on your router and then turn it on again.

To establish an active network connection

1 If the wired network icon is not active, check the cable connections from the

HP all-in-one to your gateway or router to ensure connections are secure.

2 If the connections are secure, press the On button to turn off the HP all-in-

one, and then press it again to turn it on. Also, turn off the power on your

router and then turn it on again.

I received a System Requirements Error: No TCP/IP

Cause

Your Local Area Network (LAN) card (NIC) is not installed properly.

Chapter 9

46

Solution

Make sure your LAN card is installed properly and set up for TCP/IP. See the

instructions that came with your LAN card.

The Printer Not Found screen appears during installation

Cause

The HP all-in-one is not turned on.

Solution

Look at the color graphics display on HP all-in-one. If the color graphics display is

blank and the light next to the On button is not lit, the HP all-in-one is turned off.

Make sure the power cord is firmly connected to the HP all-in-one and plugged into a

power outlet. Press the On button to turn on the HP all-in-one.

Cause

You do not have an active network connection.

Solution

Make sure you have an active network connection. For more information, see You

do not have an active network connection.

Cause

Cables are not connected properly.

Solution

Check the following cables to ensure they are connected properly:

●Power cords to the HP all-in-one and the router

●Cables between the router and your computer

●Cables to and from your modem or HP all-in-one Internet connection (if

applicable)

I am using a cable modem without a router and I do not have IP addresses

Cause

If you have a PC with a cable modem, a separate Local Area Network (LAN) for

your other computers, and no DHCP or router, you must use AutoIP to assign IP

addresses to the other computers and to the HP all-in-one.

Solution

To obtain an IP address for the PC with the cable modem

➔Your Internet Service Provider (ISP) assigns either a static or dynamic IP

address to the PC with the cable modem.

HP all-in-one Network Guide 47

To assign IP addresses to the remaining computers and the HP all-in-one

➔Use AutoIP to assign IP addresses to the remaining computers and the

HP all-in-one. Do not assign a static IP address.

Common Internet File System troubleshooting

The Common Internet File System (CIFS) server provides network drive letter access to

the memory card in the HP all-in-one. This lets you read and write files on the network

from the memory card in the HP all-in-one. The CIFS server appears on your computer

as a network drive. In addition to reading and writing files from your memory card, you

can also create folders and store other information. Use this section to address CIFS

server limitations and errors.

Other users on the network can access my memory card

Cause

This is a limitation of the Common Internet File System (CIFS) server.

Solution

The CIFS server does not support authentication. However, you can increase the

privacy of data on your memory cards.

For more information on increasing memory card security, see Change memory

card security and the printed User Guide that came with your HP all-in-one.

Error message: Cannot find the file or item. Make sure the path and file name are

correct.

Cause

The CIFS server is not operational.

Solution

Retry your task at a later time. Also, you might need to turn off CIFS security. For

more information, see Change memory card security .

Cannot access CIFS server in Windows 98.

Cause

You cannot access the CIFS server in Windows 98 unless you first log on to the

network.

Solution

Make sure you log on to the network before attempting to access the CIFS server.

File names have arbitrary characters

Cause

CIFS sometimes displays file names created by other applications as arbitrary text.

Solution

Change the file names to something more meaningful.

Chapter 9

48

aConfiguration page definitions

This appendix explains the items that appear on the network configuration page.

General network settings

The following table describes the general network settings shown on the network configuration

page.

Parameter Description

Network Status Status of the HP all-in-one:

●Ready: the HP all-in-one is ready to receive or transmit data.

●Offline: the HP all-in-one is offline.

Active

Connection Type

Network mode of the HP all-in-one:

●Wired: the HP all-in-one is connected by Ethernet cable to an IEEE

802.3 network.

●Wireless: the HP all-in-one is connected wirelessly to an IEEE 802.11b

or g network.

●None: Both network connection types are disabled.

Note Only one connection type can be active at a time.

URL The web or IP address of the Embedded Web Server.

Note You will need to know this URL when you try to access the

Embedded Web Server.

Hardware

Address (MAC)

The Media Access Control (MAC) address that uniquely identifies the

HP all-in-one. This is a unique 12-digit identification number assigned to

networking hardware for identification. No two pieces of hardware have the

same MAC address.

Note Some Internet service providers (ISPs) require that you register the

MAC address of the Network Card or LAN Adapter that was

connected to your cable or DSL modem during installation.

Firmware

Revision

The internal networking component and device firmware revision code

separated by a hyphen.

Note If you call in for support, depending on the problem, you might be

asked to provide the firmware revision code.

Hostname The TCP/IP name assigned by the install software to the device. By default,

this is the letters HP followed by the last 6 digits of the MAC address.

IP Address This address uniquely identifies the device on the network. IP addresses are

assigned dynamically through DHCP or AutoIP. You can also set up a static

IP address, though this is not recommended.

Note Manually assigning an invalid IP address during install will prevent

your network components from seeing the HP all-in-one.

HP all-in-one Network Guide 49

Subnet Mask A subnet is an IP address assigned by the install software to make an

additional network available as part of a larger network. Subnets are

specified by a subnet mask. This mask determines which of the HP all-in-one

IP address bits identify the network and subnet, and which bits identify the

device itself.

Note It is recommended that the HP all-in-one and the computers that use

it all reside on the same subnet.

Default

Gateway

A node on a network that serves as an entrance to another network. A node

in this instance can be a computer or some other device.

Note The address of the default gateway is assigned by the install

software.

Configuration

Source

The protocol used to assign the IP address to the HP all-in-one:

●AutoIP: the installation software automatically determines the

configuration parameters.

●DHCP: the configuration parameters are supplied by a dynamic host

configuration protocol (DHCP) server on the network. On small

networks, this could be a router.

●Manual: the configuration parameters are set manually, such as a

static IP address.

●Not Specified: the mode used when the HP all-in-one is initializing.

DNS Server The IP address of the domain name service (DNS) for the network. When

you use the web or send an e-mail message, you use a domain name to do

it. For example, the URL http://www.hp.com contains the domain name hp.

com. The DNS on the Internet translates the domain name into an IP

address. Devices use the IP addresses to refer to one another.

●IP Address: the domain name server's IP address.

●Not Specified: the IP address is not specified, or the device is

initializing.

Note Check to see if a DNS IP address appears on the network

configuration page. If no address is shown, obtain the DNS IP

address from your Internet service provider (ISP). The DNS IP

address is required to use HP Instant Share from the device, and can

be entered through the Embedded Web Server.

mDNS Rendezvous is used with local and ad hoc networks that don't use central

DNS servers. To perform name services, Rendezvous uses a DNS

alternative called mDNS.

With mDNS, your computer can find and use any HP all-in-one connected to

your local area network. It can also work with any other Ethernet-enabled

device that appears on the network.

Admin

Password

Status of the administrator's password for the Embedded Web Server:

●Set: password is specified. You must enter the password to make

changes to the Embedded Web Server parameters.

●Not Set: no password is set. A password is not required for making

changes to the Embedded Web Server parameters.

Appendix a

(continued)

50

Link

Configuration

The speed at which data is transmitted over a network:

●802.11b: for wireless network.

●10TX-Full: for wired network.

●10TX-Half: for wired network.

●100TX-Full: for wired network.

●100TX-Half: for wired network.

●None: networking is disabled.

Wireless network settings

The following table describes the wireless network settings shown on the network configuration

page.

Parameter Description

Wireless Status Status of the wireless network:

●Connected: the HP all-in-one is connected to a wireless LAN and

everything is working.

●Disconnected: the HP all-in-one is not connected to the wireless LAN

due to incorrect settings (such as the wrong WEP key), or the HP all-

in-one is out of range.

●Disabled: either the radio is turned off, or the Ethernet cable is plugged

in.

●Not applicable: this parameter does not apply to this network type.

Communication

Mode

An IEEE 802.11 networking framework in which devices or stations

communicate with each other:

●Infrastructure: the HP all-in-one communicates with other network

devices through a wireless access point, such as a wireless router or

base station.

●ad hoc: the HP all-in-one communicates directly with each device on

the network. No wireless access point is used. This is also called a

peer-to-peer network. On Macintosh networks, ad hoc mode is called

computer-to-computer mode.

●Not applicable: this parameter does not apply to this network type.

Network Name

(SSID)

Service Set Identifier. A unique identifier (up to 32 characters) that

differentiates one wireless local area network (WLAN) from another. The

SSID is also referred to as the network name. This is the name of the

network to which the HP all-in-one is connected.

Signal Strength

(1-5)

The transmitting or return signal graded on a scale of 1 to 5:

●5: Excellent

●4: Good

●3: Fair

●2: Poor

●1: Marginal

●No signal: no signal detected on the network.

●Not applicable: this parameter does not apply to this network type.

Channel The channel number currently being used for wireless communication. This

depends on the network in use, and might differ from the requested channel

(continued)

HP all-in-one Network Guide 51

number. Value is from 1 to 14; countries/regions might limit the range of

approved channels.

●<number>: value ranging from 1 to 14, depending on country/region.

●None: no channel is in use.

●Not Applicable: the WLAN is disabled or this parameter does not apply

to this network type.

Note In ad hoc mode, if you are not able to receive or transmit data

between your computer and the HP all-in-one, make sure that you are

using the same communication channel on your computer and the

HP all-in-one. In infrastructure mode, the channel is dictated by the

access point.

Authentication

type

Type of authentication in use:

●None: no authentication in use.

●Open System (ad hoc and infrastructure): no authentication.

●Shared Key (infrastructure only): WEP key is required.

●WPA-PSK (infrastructure only): WPA with Pre-Shared Key.

●Not applicable: this parameter does not apply to this network type.

Authentication verifies the identity of a user or device before granting access

to the network, making it more difficult for unauthorized users to get at

network resources. This security method is common on wireless networks.

A network using Open System authentication does not screen network users

based on their identities. Any wireless user can have access from the

network. However, such a network might use WEP (Wired Equivalent

Privacy) encryption to provide a first level of security against casual

eavesdroppers.

A network using Shared Key authentication provides increased security by

requiring users or devices to identify themselves with a static key (a

hexadecimal or alphanumeric string). Every user or device on the network

shares the same key. WEP encryption is used along with shared key

authentication, using the same key for both authentication and encryption.

A network using server-based (WPA-PSK) authentication provides

significantly stronger security, and is supported in most wireless access

points and wireless routers. The access point or router verifies the identity of a

user or device requesting access to the network before granting that access.

Several different authentication protocols might be used on an authentication

server.

Note Shared key and WPA-PSK authentication can only be entered

through the Embedded Web Server.

Encryption The type of encryption in use on the network:

●None: no encryption is in use.

●64-bit WEP: a 5-character or 10-hex-digit WEP key is in use.

●128-bit WEP: a 13-character or 26-hex-digit WEP key is in use.

●WPA-AES: Advanced Encryption Standard encryption is in use. This is

an encryption algorithm for securing sensitive but unclassified material

by US Government agencies.

●WPA-TKIP: Temporal Key Integrity Protocol, an advanced encryption

protocol, is in use.

Appendix a

(continued)

52

●Automatic: AES or TKIP is in use.

●Not applicable: this parameter does not apply to this network type.

WEP aims to provide security by encrypting data over radio waves so that it

is protected as it is transmitted from one end point to another. This security

method is common on wireless networks.

Access Point HW

Address

The hardware address of the access point on the network to which the

HP all-in-one is connected:

●<MAC address>: the unique MAC (media access control) hardware

address of the access point.

●Not applicable: this parameter does not apply to this network type.

Miscellaneous

The following table describes the data transmission and receipt information shown on the network

configuration page.

Parameter Description

Total Packets

transmitted

The number of packets transmitted by the HP all-in-one without error since it

has been turned on. The counter clears after the HP all-in-one is turned off.

When a message is transmitted over a packet-switching network, it is broken

up into packets. Each packet contains the destination address as well as the

data.

Total Packets

received

The number of packets received by the HP all-in-one without error since it

has been turned on. The counter clears after the HP all-in-one is turned off.

(continued)

HP all-in-one Network Guide 53

Appendix a

54

bGlossary

802.11b or g Signalling protocols for wireless networks. 802.11g was developed more

recently and provides more advanced functionality.

access point Also known as a wireless router, an access point provides a secure and

flexible connection for your HP all-in-one and other network elements. A

wireless network with an access point is called an infrastructure network.

ad hoc A wireless network that does not use an access point.

ASCII American Standard Code for Information Interchange. The standard for

numbers used by computers to represent all the uppercase and lowercase

Latin letters, numbers, punctuation, etc.

authentication A network security method that verifies the identity of a user or device

before granting access to the network, making it more difficult for

unauthorized users to access network resources. This security method is

common on wireless networks.

autoIP A feature of the installation software, which determines the configuration

parameters of devices on the network.

DHCP Dynamic Host Configuration Protocol. A server on the network that

supplies configuration parameters to devices on the network. On small

networks, this could be a router.

DNS Domain Name Service. When you use the web or send an e-mail

message, you use a domain name to do it. For example, the URL http://

www.hp.com contains the domain name hp.com. The DNS on the

Internet translates the domain name into an IP address. Devices use the

IP addresses to refer to one another.

DNS-SD See DNS. The SD portion stands for Service Discovery. This is part of a

protocol developed by Apple that enables automatic discovery of

computers, devices, and services on IP networks.

DSL Digital Subscriber Line. A high-speed connection to the Internet.

Ethernet The most common local network technology that connects computers

using copper cabling.

Ethernet cable The cable used to connect network elements in a wired network. The

CAT-5 Ethernet cable is also known as a straight-through cable. When

using an Ethernet cable, the network elements must be attached to a

router. The Ethernet cable uses an RJ-45 connector.

EWS Embedded Web Server. A browser-based utility that provides a simple

way to manage your HP all-in-one. You can monitor status, configure

HP all-in-one networking parameters, or access HP all-in-one features.

For more information, see Use the Embedded Web Server.

HEX Hexidecimal. The base 16 numbering system, which uses the digits 0-9

plus the letters A-F.

HP all-in-one Network Guide 55

hub No longer used much in modern home networks, a hub takes its signal

from each computer and sends it to all of the other computers connected

to the hub. Hubs, are passive; other devices on the network plug into the

hub in order to communicate with one another. A hub does not manage

the network.

IP address A number that uniquely identifies the device on the network. IP addresses

are assigned dynamically through DHCP or AutoIP. You can also set up a

static IP address, though this is not recommended.

infrastructure An infrastructure network uses a router, switch, or access point to

connect network elements.

MAC address Media Access Control (MAC) address that uniquely identifies the HP all-

in-one. This is a unique 12-digit identification number assigned to

networking hardware for identification. No two pieces of hardware have

the same MAC address.

NIC Network Interface Card. A card on your computer that provides an

Ethernet connection so that you can connect your computer to a network.

RJ-45 connector The connector on the ends of an Ethernet cable. Although standard

Ethernet cable connectors (RJ-45 connectors) look similar to standard

telephone cable connectors, they are not interchangeable. An RJ-45

connector is wider and thicker and always has 8 contacts on the end. A

phone connector has between 2 and 6 contacts.

SSID Service Set Identifier. A unique identifier (up to 32 characters) that

differentiates one wireless local area network (WLAN) from another. The

SSID is also referred to as the network name. This is the name of the

network to which the HP all-in-one is connected.

router A router provides a bridge between two or more networks. A router can

link a network to the Internet, link two networks and connect both to the

Internet, and help secure networks through the use of firewalls and

assigning dynamic addresses. A router can also act as a gateway, while a

switch cannot.

switch A switch makes it possible for several users to send information over a

network at the same time without slowing each other down. Switches allow

different nodes (a network connection point, typically a computer) of a

network to communicate directly with one another.

WEP key The passkey for Wired Equivalent Privacy encryption, which provides a

first level of security against casual eavesdroppers.

WPA Password or

Passkey

The password for Wi-Fi Protected Access. The passkey is 8 to 63

characters long, including spaces. WPA provides security by verifying the

identity of a user or device before granting access to the network, making

it more difficult for unauthorized users to get at network resources. This

security method is common on wireless networks.

Appendix b

(continued)

56

Index

A

access point connection 7, 15

access point HW address

(wireless network settings) 53

ad hoc network 19

additional computers 5

admin password (general

network settings) 50

advanced setup 30

AirPort 15

authentication type (wireless

network settings) 52

B

base station. see access point

connection

broadband Internet 16, 19, 26

C

cable Internet access 8

cards, interface 16

CAT-5 Ethernet cable 25

channel (wireless network

settings) 51

Common Internet File

System 48

communication mode (wireless

network settings) 51

computer gateway 12

computer-to-computer

network 19

config source (general network

settings) 50

configuration page 29, 49

connect

using an Ethernet cable 25

without an access

point 15, 19

connection type screen,

Windows 27

control panel 29

D

default gateway (general

network settings) 50

defaults, restoring 29

display summary 29

DNS server (general network

settings) 50

DSL 8

E

Embedded Web Server (EWS)

password settings 50

using 31

encryption

settings 52

troubleshooting 38, 43, 44

WEP key 21

Ethernet connection

Internet access 11

setting up 25

types of 11

wireless 13

EWS

password settings 50

using 31

F

factory defaults 29

file system troubleshooting 48

firmware version (general

network settings) 49

G

gateway

computer 12

default setting 50

router 11

general network settings 49

H

hardware address (general

network settings) 49

hostname (general network

settings) 49

HP Instant Share

Ethernet connection 11

wireless ad hoc

connection 19

wireless infrastructure

connection 8

I

infrastructure mode 15

infrastructure network 7, 11

install software

Macintosh 28

Windows 27

Instant Share, HP

Ethernet connection 11

wireless ad hoc

connection 19

wireless infrastructure

connection 8

interface card 16

Internet

broadband 16, 26

DSL or cable with router

gateway 11

Internet access

modem 12

IP

address (general network

settings) 49

settings 30

L

link config (general network

settings) 51

link speed 30

M

Macintosh software

installation 28

mDNS service name (general

network settings) 50

Media Access Control (MAC)

address 49

memory card security 31

multiple computers 5

N

network configuration page 29

network connection type

(general network settings) 49

network interface card 16

network name (wireless network

settings) 51

HP all-in-one Network Guide 57

network profile 20

network security

settings 32

troubleshooting 35, 38, 43,

44

WEP key 21

network troubleshooting. see

troubleshooting

network upgrade 4

P

password, Embedded Web

Server 50

peer-to-peer network 19

printer found screen,

Windows 27

profile, network 20

R

radio, turning off 30

recommended networks 7, 11

restore network defaults 29

RJ-45 plug 25, 55, 56

router 7, 11, 26, 33

S

security, network 32

set link speed 30

settings, restoring defaults 29

sharing 5

signal strength (wireless

network settings) 51

software installation

Macintosh 28

Windows 27

SSID

(wireless network

settings) 51

troubleshooting 36, 38, 39

status (general network

settings) 49

subnet mask (general network

settings) 50

switch from USB to network 4

T

total packets received 53

total packets transmitted 53

troubleshooting

authentication protocols not

supported by installation

software (wireless) 39

cannot find the file or

item 48

Common Internet File

System 48

encryption, WPA, or WPA-

PSK (wireless) 38

HP all-in-one cannot find my

computer (wireless

infrastructure mode) 43

HP all-in-one cannot find the

WLAN/access point 42

multiple WEP keys

(wireless) 40

network 35

No TCP/IP (wired) 46

No TCP/IP (wireless) 37

others on network can

access my memory

card 48

Printer not Found

(wired) 47

Printer not Found

(wireless) 37

setup failed (wireless) 40

signal not received by

device (wireless) 40

SSID or WEP key incorrectly

set (wireless) 39

unable to determine network

name (wireless) 38

unable to discover device

(wired) 45

unable to discover device

(wireless) 41

using a cable modem

without a router (wired) 47

verification fails

(wireless) 38

wired network setup 45

wireless discovery 41

wireless network setup 36

wireless setup wizard 35

turn off the wireless radio 30

U

upgrade from USB to

network 4

URL (general network

settings) 49

W

WEP key

setting up 21

troubleshooting 39, 40

Windows software

installation 27

wired connection

setting up 25

troubleshooting 45

wireless networks

setting up 7

troubleshooting 36

wireless radio 30

wireless router 8

wireless status (wireless

network settings) 51

58

www.hp.com

*Q3462-90198*

*Q3462-90198*

Q3462-90198

© 2004 Hewlett-Packard Development Company, L.P.

Printed on at least 50% total recycled fiber

with at least 10% post-consumer paper

Electronic Edition