Huawei Technologies EM770W HSPA Module User Manual

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Lenovo Skylight UX/MX
Smartbook User Guide
Part Number: 60Y9008
www.lenovo.com
CD recorded in USA
Insert printed in USA
(1P) P/N: 60Y9008
© Copyright Lenovo 2009
Notes
• Before using this information and the product it supports,
be sure to read Important safety information on page iii
and Notices in Appendix E first.
• The features described in this guide are common to most
models. Some features may not be available on your
computer and/or your computer may include features that
are not described in this user guide.
If your product is not working correctly,
DO NOT RETURN IT TO THE STORE.
First Edition (December 2009)
© Copyright Lenovo 2009.
LENOVO products, data, computer software, and services have
been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 48 C.F.R.
2.101 with limited and restricted rights to use, reproduction and
disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If
products, data, computer software, or services are delivered
pursuant a General Services Administration “GSA” contract, use,
reproduction, or disclosure is subject to restrictions set forth in
Contract No. GS-35F-05925.
For technical assistance, contact a Lenovo
support specialist 24 hours a day by calling toll
free 1-877-4 LENOVO (1-877-453-6686).
Additionally, you can find support information
and updates on the Lenovo Web site located at
http://consumersupport.lenovo.com.
* Only for the users from the United States.
S10-3 UserGuide V1.0_en.book Page 1 Friday, December 25, 2009 3:58 PM
Dear user,
Thank you for purchasing your new Lenovo notebook computer!
Before using this product, make sure to read this user guide carefully.
We are pleased that you have chosen Lenovo for your mobile computing
needs. To help you master the usage of your new computer quickly, we have
prepared this user guide. In this manual you will find information on the
system configuration, basic operating instructions, and important notices.
We have done our best to avoid any errors in making sure that the
information provided in this manual is accurate and reliable. However, due
to the short length of the user guide it is impossible to cover all topics in
great depth. For this reason, we apologize for any omissions you might find.
Lenovo is always trying to improve the performance and reliability of its
products. For that reason, the hardware and software components shown
within the user guide might not perfectly match those of your system.
However, any inconsistencies between what is described in the user guide
and the operations of your computer should not substantially affect your
use.
Thank you for your cooperation.
S10-3 UserGuide V1.0_en.book Page 2 Friday, December 25, 2009 3:58 PM
Explanation of hard disk capacity
Dear user,
While using your computer, you may find that the nominal hard disk
capacity indicated is somewhat different from the disk capacity displayed
by the operating system. For example, a nominal 40GB hard disk will
appear as less than 40GB in the operating system. This discrepancy is not
an error in hard disk installation nor any other problem, but a normal
phenomenon of computers. This phenomenon is primarily due to the
following reasons:
I. Different standards used by the manufacturer and operating
system when calculating hard disk capacity
Hard disk manufacturers use a radix of 1000, i.e., 1G = 1,000MB, 1MB =
1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,
operating systems use a radix of 1024, i.e., 1GB = 1,024MB, 1MB = 1,024KB,
1KB = 1,024 bytes. The standard adopted by your computer is that of the
hard disk manufacturers. Since the standards adopted by the hard disk
manufacturer and operating system are different, the hard disk capacity
displayed by the operating system will be different from the nominal hard
disk capacity.
For example, if the hard disk is nominally X G, even when it is completely
empty, the capacity displayed by the operating system will be:
X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) ≈ X × 0.931 G
In addition, if a portion of the hard disk space has been used for some
specific purpose, then the capacity indicated by the operating system will be
even less than X × 0.931 G.
S10-3 UserGuide V1.0_en.book Page 3 Friday, December 25, 2009 3:58 PM
II. A portion of the hard disk space is used for specific purposes
Lenovo computers may come with preinstalled OneKey Rescue system, so
the hard disk has a special portion partitioned before delivery, which is used
to store hard disk mirror and OneKey Rescue system program files. The size
of the reserved space for this partition varies according to the model,
operating system and software of the computer. For the sake of safety, this
partition is not apparent, which is commonly referred to as a “hidden
partition”.
In addition, after the hard disk is partitioned or formatted, the system will
assign a certain amount of hard disk space for the system files.
For the above reasons, the available hard disk space indicated by the
operating system is always less than the computer’s nominal hard disk
capacity.
S10-3 UserGuide V1.0_en.book Page 4 Friday, December 25, 2009 3:58 PM
S10-3 UserGuide V1.0_en.book Page i Friday, December 25, 2009 3:58 PM
Contents
Important safety information......................iii
Important safety information .................... iii
Chapter 1. Getting to know your
computer .......................................................1
Top view .........................................................1
Left-side view ................................................2
Right-side view..............................................3
Bottom view ...................................................4
Chapter 2. Learning the basics ...................5
First use...........................................................5
Using AC adapter and battery ....................7
Using the touchpad.......................................9
Using the keyboard..................................... 10
Securing your computer............................. 11
Connecting external devices......................12
Appendix E. Notices.................................. 54
Notices .......................................................... 54
ENERGY STAR model information ......... 56
Wireless related information..................... 58
TV tuner information ................................. 61
Electronic emissions notices ...................... 64
WEEE and recycling statements ............... 71
Turkish statement of compliance ............. 71
EU WEEE statements ................................. 72
Japan recycling statements ........................ 73
Notice for users in the U.S.A. .................... 75
Notice on deleting data from your hard
disk................................................................ 75
Index ........................................................... 77
Chapter 3. Using the Internet ....................14
Wireless connection .................................... 14
Chapter 4. Troubleshooting ......................19
Frequently asked questions ....................... 19
Troubleshooting .......................................... 21
Chapter 5. Upgrading and replacing
devices ........................................................27
Replacing the battery .................................. 27
Appendix A. Getting help and service......28
Getting help on the Web ............................ 29
Calling the customer support center ........ 29
Getting help around the world ................. 31
Lenovo warranty service telephone
numbers ........................................................ 31
Appendix B. Use, and care Information ...32
Caring your computer ................................ 32
Accessibility and comfort........................... 37
Maintenance................................................. 39
Appendix C. Lenovo limited warranty ......43
Warranty information................................. 50
Appendix D. Customer replaceable units
(CRUs) .........................................................53
S10-3 UserGuide V1.0_en.book Page ii Friday, December 25, 2009 3:58 PM
Important safety information
Important safety information ----------------------This information can help you safely use your notebook personal computer.
Follow and retain all information included with your computer. The
information in this document does not alter the terms of your purchase
agreement or the Lenovo Limited Warranty. For more information, see
“Appendix C. Lenovo limited warranty” on page 43.
„ Read this first
Personal computers are electronic devices. Power cords, power adapters, and
other features can create potential safety risks that can result in physical
injury or property damage, especially if misused.
The safety risks are categorized as follows:
Danger:
Physical injury or even death may be caused.
Attention:
Property damage or even minor injury may be caused.
To protect yourself from hazards and create a safer computer work
environment, follow the instructions hereafter.
Unpack
Inspect the covers of the computer and the AC adapter,
especially parts with the following labels attached for
any crack or damage.
ii
Danger:
• Hazardous voltage, current, and energy levels are
present inside any component that has this label
attached.
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Important safety information
Working place
Do NOT use the computer in humid places such as a
bathroom.
Keep the computer and other parts away from liquids.
Danger:
• An electric shock may be caused by spilled liquid.
Do NOT use the computer during a lightning storm.
 Attention:
• Lightning storms may damage the computer and
result in an electric shock.
Ensure your computer and other components maintain
good ventilation.
Danger:
• Placing the working computer or other parts on a
bed, sofa or other flexible surface may block the
ventilation slots causing overheating of your
computer or other parts and increases the risk of
fire.
Turn off wireless devices where they may cause
interference, such as in a hospital or at an airport.
iii
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Important safety information
Correct usage procedures
Use ONLY the power cord, power adapter and battery
pack shipped with the computer. Never use these
devices with another product.
Be sure the power outlet is suitable for the plug and
provides the correct voltage and current for the product
you are using.
Danger:
• An unsuitable power supply may damage your
computer and can cause an electric shock or fire.
Do NOT use a power outlet, power cord, power adapter
or battery pack that appears to be damaged or corroded.
Do NOT share an electrical outlet with other home or
commercial appliances that draw large amounts of
electricity.
If power strips are used, the load should NOT exceed
the power strip’s input rating. Unplug the power cord if
there are any cracking, hissing, or popping sounds, or if
a strong odor comes from the computer.
Danger:
• Overloading the power supply may cause unstable
voltages which might damage the computer, data,
attached devices, or even cause a fire.
Do NOT wrap the power cord around the power
adapter or other objects.
Do NOT squeeze or pinch the cord, or place heavy
objects on it.
 Attention:
• Stressing the cord may cause the cord to fray, crack
or crimp which may present a safety hazard.
Avoid keeping your hands, your lap, or any other part of
your body in contact with a hot section of the working
computer for any extended length of time.
iv
S10-3 UserGuide V1.0_en.book Page v Friday, December 25, 2009 3:58 PM
Important safety information
 Attention:
• Extended contact with your body, even through
clothing, could cause discomfort or even a skin
burn.
Do not drop, bump, scratch, hit or place heavy objects
on the liquid crystal display (LCD) of your computer.
 Attention:
• Direct contact with liquid crystal material from a
broken LCD is hazardous; if contact occurs, rinse
with large amount of running water for more than
15 minutes.
S10-3 UserGuide V1.0_en.book Page vi Friday, December 25, 2009 3:58 PM
Important safety information
Service and upgrades
Do NOT attempt to service a product yourself unless
instructed to do so by the customer support center or
your documentation.
 Attention:
• DO NOT take risks or attempt to diagnose the
situation yourself. Contact the customer support
center for further guidance. For a list of service and
support phone numbers,
go to http://consumersupport.lenovo.com.
Lenovo provides documentation with instructions when
it is appropriate for customers to install options or
replace units (CRUs). Closely follow all instructions
when installing or replacing parts.
Disconnect the attached power cords, battery pack, and
all the cables before you open the device covers, unless
instructed otherwise in the installation and
configuration procedures.
Keep the covers closed whenever the computer is
plugged in.
vi
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Chapter 1. Getting to know your computer
Top view -------------------------------------------------------------------------f
Note:The illustrations in this manual may differ from the actual product. Please refer
to the actual product.
Attention:
• Do NOT open the display panel beyond 130 degrees. When closing the
display panel, be careful NOT to leave pens or any other objects in
between the display panel and the keyboard. Otherwise, the display
panel may be damaged.
Use the camera for video communication.

 Integrated
camera
Mail indicator
Caps lock
indicator
Built-in array
microphone
One-piece
touchpad
The built-in microphone (with noise reduction) can be
used for video conferencing, voice narration, or simple
audio recordings.
The touchpad functions as a conventional mouse with
built-in left-click and right-click buttons.
Note: For details, see “Using the touchpad” on page 9.
Wireless module The built-in antennas ensure optimal reception of wireless
radio.
antennas
Computer display The LCD display with LED backlight provides brilliant
Power button
visual output.
Press this button to turn on the computer.
S10-3 UserGuide V1.0_en.book Page 2 Friday, December 25, 2009 3:58 PM
Chapter 1. Getting to know your computer
Left-side view ------------------------------------------------------------
Integrated
wireless device
switch
Use this switch to turn on/off the wireless radio of all
wireless devices on your computer.
AC power adapter
jack
Connect the AC adapter here.
Headphone jack
Connects to an external headphone.
Attention:
• Listening to music at high volume over extended periods of time may
damage your hearing.
Memory card slot
Insert memory cards (not supplied) here.
S10-3 UserGuide V1.0_en.book Page 3 Friday, December 25, 2009 3:58 PM
Chapter 1. Getting to know your computer
Right-side view ---------------------------------------------------------
TV-in jack
(Specific models
only)
Use this jack to connect with TV signal cable through the
provided TV adapter (Analog/digital input supported).
USB port
Connect to USB devices.
Note:For details, see “Connecting a universal serial bus (USB) device” on page 13.
S10-3 UserGuide V1.0_en.book Page 4 Friday, December 25, 2009 3:58 PM
Chapter 1. Getting to know your computer
Bottom view ----------------------------------------------------------------
Battery latch manual
The manual battery latch is used to keep the battery pack
secured in place.
SIM card slot
(select models
only)
Insert a SIM card (not supplied) for using Mobile
Broadband.
Notes:
• After removing the battery pack, you can insert a SIM card into this slot.
• For details, see “Using Mobile Broadband” on page 16
Battery pack
For details, see “Using AC adapter and battery” on page 7.
Battery latch spring loaded
The spring-loaded battery latch keeps the battery pack
secured in place.
S10-3 UserGuide V1.0_en.book Page 5 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
First use -----------------------------------------------------------------------------„ Reading the manuals
Read the supplied manuals before using your computer.
„ Connecting to the power
The supplied battery pack is not fully charged at purchase.
To charge the battery and begin using your computer, insert the battery pack
and connect the computer to an electrical outlet. The battery is automatically
charged while the computer is running on AC power.
Installing the battery pack
Refer to the supplied Setup Poster to install the battery pack.
Connecting the computer to an electrical outlet
1 Connect the power cord to the AC adapter.
2 Connect the AC adapter to the AC power adapter jack of the computer.
3 Plug the power cord into an electrical outlet.
„ Turning on the computer
Press the power button to turn on the computer.
„ Configuring the operating system
You may need to configure the operation system when it is first used. The
configuration process may include the procedures below.
• Accepting the end user license agreement
• Configuring the Internet connection
• Registering the operating system
• Creating a user account
S10-3 UserGuide V1.0_en.book Page 6 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
„ Putting your computer into Suspend state or shutting it down
(only for Ubuntu operating system)
When you finish working with your computer, you can put it into Suspend
state or shut it down.
Putting your computer into Suspend state
If you will be away from your computer for only a short time, put the
computer into Suspend state.
When the computer is in Suspend state, you can quickly wake it to resume
use, and bypass the startup process.
To put the computer into sleep state, do one of the following. Click
and
select Suspend from the Quit Session windows.
Note:Wait until the power indicator light starts blinking (indicating that the
computer is in sleep state) before you move your computer. Moving your
computer while the hard disk is spinning can damage the hard disk,
causing loss of data.
To wake the computer, do one of the following.
• Press the power button.
• Press any key on the keyboard.
„ Shutting down your computer
For Ubuntu operating system
If you are not going to use your computer for a day or two, shut it down.
To shut down your computer, click
and select Shut Down from the Quit
Session windows.
For Tornado operating system
If you are not going to use your computer for a day or two, shut it down. To
shut down your computer, click ## and select Power off.
S10-3 UserGuide V1.0_en.book Page 7 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
Using AC adapter and battery --------------------------------„ Checking battery status
You can determine the percentage of battery power remaining by checking
the battery icon in the notification area.
Note:As each computer user has different habits and needs, it is difficult to
predict how long a battery charge will last. There are two main factors:
• The amount of energy stored in the battery when you commence work.
• The way you use your computer: for example, how often you access the
hard disk drive and how bright you make the computer display.
„ Charging the battery
When you find that the battery power is low, you need to charge the battery
or replace it with a fully charged one.
You need to charge the battery in any of the following situations:
• When you purchase a new battery
• If the battery status indicator starts blinking
• If the battery has not been used for a long time
Notes:
• You are advised to insert the battery pack when using your computer to
prevent small particles from entering the inside of your computer.
• To increase the life of the battery pack, the computer does not start
recharging the battery immediately after it drops from fully charged.
• Charge the battery at a temperature between 50 °F and 80 °F (10 °C-30 °C).
• Full charge or discharge is not required.
„ Removing the battery pack
If you are not going to use the computer for an extended period of time, or if
you need to send your computer to Lenovo for service, etc., remove the
battery pack from the computer. Before removing the battery pack, make
sure the computer has been shut down.
S10-3 UserGuide V1.0_en.book Page 8 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
„ Handling the battery
If the rechargeable battery pack is replaced with an incorrect type, there may
be danger of an explosion. The battery pack contains a small amount of
harmful substances. To avoid possible injury and detriment to the
environment, pay attention to the following points:
• Replace only with a battery of the type recommended by Lenovo.
• Keep the battery pack away from fire.
• Do not expose the battery pack to water or rain.
• Do not attempt to disassemble the battery pack.
• Do not short-circuit the battery pack.
• Keep the battery pack away from children.
• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.
S10-3 UserGuide V1.0_en.book Page 9 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
Using the touchpad -----------------------------------------------------f
One-piece touchpad
To move the cursor on the screen, slide your
fingertip over the pad in the direction in which you
want the cursor to move.
Bottom left area
The function corresponds to that of the left mouse
button on a conventional mouse, which can be
implemented by clicking this area.
Bottom right area
The function corresponds to that of the right mouse
button on a conventional mouse, which can be
implemented by clicking this area.
S10-3 UserGuide V1.0_en.book Page 10 Friday, December 25, 2009 3:58 PM
Chapter 2. Learning the basics
Using the keyboard -----------------------------------------------------Your computer has function keys incorporated in its standard keyboard.
„ Function key combinations
Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold Fn 
 ; then press one of the
function keys  .
The following describes the features of each function key.
Activate the F1 function.
Fn +
Fn +
Activate the F2 function.
Fn +
Activate the F3 function.
Fn +
Activate the F4 function.
Fn +
Fn +
Activate the F6 function.
Fn +
Activate the F7 function.
Fn +
Activate the F8 function.
Fn +
Activate the F9 function.
Fn +
Fn +
10
Activate the F5 function.
Activate the F10 function.
Activate the F11 function.
Fn + PrtSc:
Activate the F12 function.
Fn +
Activate the PgUp function.
Fn +
Activate the PgDn function.
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Chapter 2. Learning the basics
Securing your computer -------------------------------------------This section provides information about how to help protect your
computer from theft and unauthorized use.
„ Using passwords
Using passwords helps prevent your computer from being used by
others. Once you set a password and enable it, a prompt appears on
the screen each time you power on the computer. Enter your password at
the prompt. The computer cannot be used unless you enter the
correct password.
Note:This password can be from one to eight alphanumeric
characters in any combination.
For details about how to set the password, see the help to the right of
the screen in BIOS Setup Utility.
Note:To enter BIOS Setup Utility, press F2 when the Lenovo
logo appears on the screen while the computer is starting
up.
11
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Chapter 2. Learning the basics
Connecting external devices ---------------------------------Your computer has a wide range of built-in features and connection
capabilities.
„ Using memory cards (not supplied)
Your computer supports the following types of memory cards:
• Secure Digital (SD) card
• High Capacity Secure Digital (SDHC) card
• MultiMediaCard (MMC)
• Memory Stick (MS)
• Memory Stick PRO (MS PRO)
Notes:
• Insert ONLY one card in the slot at a time.
• This card reader does not support SDIO devices (e.g., SDIO
Bluetooth, etc.).
„ Inserting a memory card
1 Push the dummy card until you hear a click. Gently pull the dummy card
out of the memory card slot.
Note:The dummy card is used for preventing dust and small
particles from entering the inside of your computer when
the memory card slot is not in use. Retain the dummy card
for future use.
2 Slide the memory card in until it clicks into place.
„ Removing a memory card
1 Push the memory card until you hear a click.
2 Gently pull the memory card out of the memory card slot.
Note:Before removing the memory card, disable it via Windows
safely remove hardware and eject media utility to avoid
data corruption.
12
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Chapter 2. Learning the basics
„ Connecting a universal serial bus (USB) device
Your computer comes with 2 USB ports compatible with USB devices.
Note:When using a high power consumption USB device such as
USB ODD, use the external device’s power adapter.
Otherwise, the device may not be recognized, and system
shut down may result.
„ Connecting a Bluetooth enabled device (select models only)
If your computer has an integrated Bluetooth adapter card, it can connect to
and transfer data wirelessly to other Bluetooth enabled devices, such as
notebook computers, PDAs and cell phones. You can transfer data between
these devices without cables at up to 10 meters range in open space.
Note:The actual maximum range may vary due to interference
and transmission barriers. To get the best possible
connection speed, place the device as near your computer
as possible.
Enabling Bluetooth communications on your computer
Slide the integrated wireless device switch to
Notes:
• When you do not need to use the Bluetooth function, turn it off
to save battery power.
• You need to pair the Bluetooth enabled device with your
computer before you can transfer data between them. Read the
documentation supplied with the Bluetooth enabled device for
details on how to pair the device with your computer.
13
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Chapter 3. Using the Internet
As a global network, the Internet connects computers worldwide, providing
services such as e-mailing, information searching, electronic commerce, Web
browsing and entertainment.
You can connect the computer to the Internet in the following ways:
Wireless network technology: connect without wiring.
Wireless connection ------------------------------------------------Wireless connections provide mobile access to the Internet, allowing you to
stay online anywhere the wireless signal covers.
Divided by the signal scales, wireless connection to the Internet can be built
based on the following standards.
Wi-Fi
Wi-Fi networks cover a small physical area,
like a home, office, or small group of
buildings. An access point is necessary for
the connection.
WiMAX
WiMAX networks connect several Wireless
LAN systems to cover a metropolitan area,
providing high-speed broadband access
without the need for cables.
Mobile Broadband
The Mobile Broadband network provides
Internet access to computers, cell phones
and other devices over a large geographic
area. Mobile networks are used for data
transmission, and access is usually provided
by a mobile network operator. A Mobile
Broadband SIM card is necessary for the
connection.
Note:Your computer may not support all wireless connection methods.
14
S10-3 UserGuide V1.0_en.book Page 15 Friday, December 25, 2009 3:58 PM
Chapter 3. Using the Internet
„ Using Wi-Fi/WiMax (select models only)
Enabling wireless connection
To enable wireless communications, do the following:
Slide the integrated wireless device switch to
Hardware connection
Access point *
Wi-Fi/WiMax network
* Not supplied
Software configuration
Consult your Internet Service Provider (ISP) and search Support Center for
details on how to configure your computer.
15
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Chapter 3. Using the Internet
„ Using Mobile Broadband
Before getting started with Mobile Broadband, you first need to choose a
mobile network operator and make sure you are in the coverage area of the
network. After that, you also need:
• To activate the Mobile Broadband service through your local mobile
network operator. You will get a Subscriber Identity Module (SIM) card
after activation. For instructions on inserting the SIM card, refer to
“Inserting the SIM card” on page 17.
Notes:
Various standards are in use by mobile operators to provide
Mobile Broadband services. The Lenovo Mobile Broadband
module may support one or more of the following standards:
ƒ GSM (Global System for Mobile Communications)
ƒ TD-SCDMA (Time Division-Synchronous Code Division Multiple
Access)
ƒ SCDMA (Synchronous Code Division Multiple Access)
ƒ EV-DO (Evolution Data Optimized)
ƒ HSPA (High Speed Packet Access)
Mobile Broadband is a subscription service. Refer to your local
mobile network operator for availability, cost and other
information.
A SIM card is a type of smart card used by mobile network
operators to identify their service subscribers on the mobile
network. You will get the SIM card from your mobile network
operator after you have activated the Mobile Broadband
service.
• A connection management utility to connect/disconnect to your Mobile
Broadband network.
Note:In general, your mobile service provider provides this utility.
16
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Chapter 3. Using the Internet
Inserting the SIM card
To insert the SIM card:
1 Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2 Close the computer display and turn it over.
3 Remove the battery.
4 Insert the SIM card to the card slot until it clicks into place as shown in
the drawing.
Note:Inserting the SIM card in the wrong direction may damage the SIM card slot.
5 Put the battery back in place. Turn the computer over and reconnect the
cables.
17
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Chapter 3. Using the Internet
Removing the SIM card
To remove the SIM card:
1 Turn off the computer, then disconnect the AC adapter and all cables
from the computer.
2 Close the computer display and turn it over.
3 Remove the battery.
4 Push the SIM card in until you hear a click.
5 Gently pull the SIM card out of the card slot.
6 Put the battery back in place. Turn the computer over and reconnect the
cables.
Note:Never insert or remove the SIM card while the computer is on. Doing so
may cause permanent damage to the SIM card as well as the SIM card
reader.
18
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Chapter 4. Troubleshooting
Frequently asked questions -------------------------This section lists frequently asked questions and tell where you can find detailed
answers. For details about each publication included in the package with your
computer, see Lenovo Skylight UX/MX Setup Poster.
What safety precautions should I follow when using my
computer?
See “Important safety information” on page iii of this guide.
How can I prevent problems with my computer?
See “Appendix B. Use, and care Information” on page 32 of this guide.
More tips can be found in Chapter 1 and 2.
What are the main hardware features of my new computer?
More information can be found in Chapter 1 and 2.
Where can I find the detailed specifications for my computer?
See http://consumersupport.lenovo.com.
I need to upgrade a device or I need to replace one of the
following: the hard disk drive, memory, or the keyboard.
See “Appendix D. Customer replaceable units (CRUs)” on page 53 of this
guide.
How can I contact the customer support center?
See “Appendix A. Getting help and service” on page 28 of this guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see “Appendix C. Lenovo limited
warranty” on page 43.
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Chapter 4. Troubleshooting
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. If your computer is
pre-installed with an operating system, Lenovo provides all the driver you
need in your hard disk.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1 Close other applications, then restart the backup process.
2 Check if the destination media is damaged, try to select another path
and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from the
store. If there is critical data on your current partition, back it up before you
run this recovery feature.
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Chapter 4. Troubleshooting
Troubleshooting ----------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only
describes problems that might negate the need to refer to the more
comprehensive information in Chapter 2.
Display problems
When I turn on the computer, nothing appears on the
screen.
• If the screen is blank, make sure that:
- The battery is installed correctly.
- The AC adapter is connected to the computer and
the power cord is plugged into a working
electrical outlet.
- The computer power is on. (Press the power
button again for confirmation.)
- The memory is installed correctly.
• If these items are properly set, and the screen
remains blank, have the computer serviced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
• Restore backed-up files to your Windows
environment or the entire contents of your hard
disk to the original factory contents using OneKey
Recovery. If you still see only the cursor on the
screen, have the computer serviced.
My screen goes blank
while the computer is on.
• Your screen saver or power management may be
enabled. Do one of the following to exit from the
screen saver or to resume from sleep or hibernation
mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press Fn+F2 to confirm whether the LCD screen
has been turned off.
A Password problem
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Chapter 4. Troubleshooting
I forgot my password.
• If you forget your user password, you must take
your computer to a Lenovo authorized servicer or a
marketing representative to have the password
changed.
• If you forget your HDD password, a Lenovo
authorized servicer cannot reset your password or
recover data from the hard disk. You must take your
computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk
drive replaced. Proof of purchase is required, and a
fee will be charged for parts and service.
• If you forget your supervisor password, a Lenovo
authorized servicer cannot reset your password.
You must take your computer to a Lenovo
authorized servicer or a marketing representative to
have the system board replaced. Proof of purchase
is required, and a fee will be charged for parts and
service.
Sleep or hibernation problems
The computer enters sleep
mode unexpectedly.
• If the processor overheats, the computer
automatically enters sleep mode to allow the
computer to cool and to protect the processor and
other internal components. Check the settings for
sleep mode.
The computer enters sleep
mode immediately after
Power-on self-test (POST).
• Make sure that:
- The battery is charged.
- The operating temperature is within the
acceptable range. See “Appendix B. Use, and care
Information” on page 32.
Note:If the battery is charged and the temperature is within range, have the computer
serviced.
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Chapter 4. Troubleshooting
The critical low-battery
error message appears,
and the computer immediately turns off.
• The battery power is getting low. Connect the AC
adapter to the computer, or replace the battery with
a fully charged one.
The computer does not
return from Suspend mode
and does not work.
• If the computer does not return from Suspend
mode, the battery may have been depleted. Check
the power indicator.
• If your computer is in Suspend mode connect the
AC adapter to the computer, then press any key or
the power button.
Note:If the system still does not return from Suspend mode, your system has stopped
responding, and you cannot turn off the computer, reset the computer. However,
unsaved data may be lost. To reset the computer, press and hold the power button
for 4 seconds or more. If the computer is still not reset, remove the AC adapter and
the battery.
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Chapter 4. Troubleshooting
Computer screen problems
24
The screen is blank.
• Do the following:
- If you are using the AC adapter, or using the
battery, and the battery status indicator is on, press
F9 to make the screen brighter.
- If the Power indicator is blinking, press the power
button to resume from the suspend mode.
- If the problem persists, follow the solution in the
following problem “The screen is unreadable or
distorted.”
The screen is unreadable
or distorted.
• Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are
correctly set.
- The monitor type is correct.
Incorrect characters
appear on the screen.
• Did you install the operating system or application
program correctly? If they are installed and
configured correctly, have the computer serviced.
S10-3 UserGuide V1.0_en.book Page 25 Friday, December 25, 2009 3:58 PM
Chapter 4. Troubleshooting
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up.
• Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-orYour computer operates
after the battery status
indicator shows empty.
• Discharge and recharge the battery.
The operating time for a
fully charged battery is
short.
• For details, see “Handling the battery” in Chapter 2.
The computer does not
operate with a fully charged
battery.
• The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector, then turn on the computer again.
The battery does not
charge.
• For details, see “Handling the battery” in Chapter 2.
A hard disk drive problem
The hard disk drive does
not work.
• In the Boot menu in BIOS Setup Utility, make sure
that the hard disk drive is included in the Boot
Order correctly.
A startup problem
The Microsoft® Windows
operating system does not
start.
• Use the OneKey Rescue system to help solve or
identify your problem. For details on the OneKey
Rescue system.
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Chapter 4. Troubleshooting
Other problems
26
The computer does not
respond.
• To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still
does not respond, remove the AC adapter and the
battery.
• Your computer might lock when it enters suspend
mode during a communication operation.
The computer does not
start from the desired
device.
• See the Boot menu of BIOS Setup Utility. Make sure
that Boot Order in BIOS Setup Utility is set so that
the computer starts from the device you want.
• Also make sure that the device from which the
computer starts is enabled. In the Boot menu in
BIOS Setup Utility, make sure that the device is
included in the Boot Order list.
The connected external
device does not work.
• Do not connect or disconnect any external device
cables other than USB while the computer power is
on; otherwise, you might damage your computer.
• When using a high power consumption external
devices such as an external USB optical disk drive,
use external device power adapter. Otherwise, the
device may not be recognized, or system shut down
may result.
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Chapter 5. Upgrading and replacing devices
Replacing the battery -----------------------------------------Note:Use only the battery provided by Lenovo. Any other battery could ignite or
explode.
„ To replace the battery, do the following:
1 Turn off the computer. Disconnect the AC adapter and all cables from the
computer.
2 Close the computer display, and turn the computer over.
3 Unlock the manual battery latch  . Hold the spring-loaded battery latch
in the unlocked position 
 , remove the battery pack in the direction
shown by the arrow  .
4 Install a fully charged battery.
5 Slide the manual battery latch to the locked position.
6 Turn the computer over again. Connect the AC adapter and the cables to
the computer again.
The following table provides a list of CRUs (Customer Replaceable Units) for your
computer, and informs you of where to find replacement instructions.
Setup Poster
AC adapter
Power cord for AC adapter
Battery
User Guide
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Appendix A. Getting help and service
If you need help, service, technical assistance, or just want more information
about Lenovo computers, you will find a wide variety of sources available
from Lenovo to assist you. This section contains information about where to
go for additional information about Lenovo computers, what to do if you
experience a problem with your computer, and whom to call for service
should it be necessary.
Microsoft Service Packs are the latest software source for Windows product
updates. They are available by means of a Web download (connection
charges may apply) or from a disc. For more specific information and links,
go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up
and Running technical assistance with installation of, or questions related to,
Service Packs for your Lenovo-preinstalled Microsoft Windows product.
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Appendix A. Getting help and service
Getting help on the Web -----------------------------------------The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://consumersupport.lenovo.com.
You can find support information for your Lenovo Skylight™ computer at
http://consumersupport.lenovo.com. Research this Web site to learn how to
solve problems, find new ways to use your computer, and learn about
options that can make working with your Lenovo computer even easier.
Calling the customer support center ------------------If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone through
the customer support center. The following services are available during the
warranty period:
• Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are available
to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.
The following items are not covered:
• Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts
• Identification of software problem sources
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and when
the warranty expires, go to http://consumersupport.lenovo.com.
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Appendix A. Getting help and service
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain warranty
service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When calling
for technical assistance, please have the following information available:
• Machine Type and Model
• Serial number of your computer and your proof of purchase
• Description of the problem
• Hardware and software configuration information for your system
Note:For the latest list of customer support center telephone
numbers and hours of operation, visit the Support Web site
at http://consumersupport.lenovo.com. If the number for
your country or region is not listed, contact your Lenovo
reseller or Lenovo marketing representative.
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Appendix A. Getting help and service
Getting help around the world ----------------------------If you travel with your computer or relocate it to a country where your
Lenovo machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain
warranty service throughout the warranty period. Service will be performed
by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might
not be available in all countries. Service centers in certain countries might not
be able to service all models of a particular machine type. In some countries,
fees and restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://consumersupport.lenovo.com.
Lenovo warranty service telephone numbers
Warranty Service Telephone Numbers
A list of warranty service telephone numbers is available at
www.lenovo.com/support/phone. For the latest warranty service number in
a country or region, please contact Lenovo, or your reseller in your country
or region.
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Appendix B. Use, and care Information
Caring your computer ---------------------------------------------Though your computer is designed to function reliably in normal work
environments, you need to use common sense in handling it. By following
these important tips, you will get the most use and enjoyment out of your
computer.
„ Be careful about where and how you work.
• Do not eat or smoke over your keyboard. Particles that fall into your
keyboard can cause damage.
• Store packing materials safely out of the reach of children to prevent the
risk of suffocation from plastic bags.
• Keep your computer away from magnets, activated cellular phones,
electrical appliances, or speakers (within 13 cm or 5 in).
• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F
or above 35°C/95°F).
• Some appliances, such as certain portable desktop fans or air purifiers, can
produce negative ions. If a computer is close to such an appliance, and is
exposed for an extended time to air containing negative ions, it may
become electrostatically charged. Such a charge may be discharged
through your hands when you touch the keyboard or other parts of the
computer, or through connectors on I/O devices connected to it. Even
though this kind of electrostatic discharge (ESD) is the opposite of a
discharge from your body or clothing to the computer, it poses the same
risk of a computer malfunction.
Your computer is designed and manufactured to minimize any effects of
electrostatic charge. An electrostatic charge above a certain limit, however,
can increase the risk of ESD. Therefore, when using the computer close to
an appliance that can produce negative ions, give special attention to the
following:
- Avoid directly exposing your computer to the air from an appliance that
can produce negative ions.
- Keep your computer and peripherals as far as possible from such an
appliance.
- Wherever possible, ground your computer to facilitate safe electrostatic
discharge.
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Appendix B. Use, and care Information
„ Notice of static-electricity
When you handle options or CRUs, or perform any work inside the
computer, take the following precautions to avoid static-electricity
damage:
- Limit your movement. Movement can cause static electricity to build up
around you.
- Always handle components carefully. Handle adapters, memory
modules, and other circuit boards by the edges. Never touch exposed
circuitry.
- Prevent others from touching components.
- When you install a static-sensitive option or CRU, touch the staticprotective package containing the part to a metal expansion-slot cover or
other unpainted metal surface on the computer for at least two seconds.
This reduces static electricity in the package and your body.
- Whenever possible, remove the static-sensitive part from the staticprotective packaging and install the part without setting it down. When
this is not possible, place the static-protective packaging on a smooth,
level surface and place the part on it.
- Do not place the part on the computer cover or other metal surface.
„ Be gentle with your computer
• Avoid placing any objects (including paper) between the display and the
keyboard or under the keyboard.
• Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects
on your computer, display, or external devices.
• Avoid turning the display beyond 130°.
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Appendix B. Use, and care Information
„ Carry your computer properly
• Before moving your computer, be sure to remove any media, turn off
attached devices, and disconnect cords and cables.
• Be sure your computer is in sleep or hibernation mode, or turned off,
before moving it. This will prevent damage to the hard disk drive and data
loss.
• When picking up your open computer, hold it by the bottom. Do not pick
up or hold your computer by the display.
• Use a quality carrying case that provides adequate cushion and protection.
Do not pack your computer in a tightly packed suitcase or bag.
„ For outdoor use
• Backup your critical data before you take your computer outdoors.
• Ensure that the battery is full.
• Be sure to turn off the power and close the LCD well.
• When you leave the computer in your car, place it on the back seat to avoid
being insolated.
• Carry the AC adapter and power cord with the computer.
„ Handle storage media and drives properly
• If your computer comes with an optical drive, do not touch the surface of a
disc or the lens on the tray.
• Wait until you hear the CD or DVD click into the center pivot of an optical
drive before closing the tray.
• When installing your hard disk, follow the instructions shipped with your
hardware, and apply pressure only where needed on the device.
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Appendix B. Use, and care Information
„ Data safety
• Do not delete unknown files or change the name of files or directories that
were not created by you; otherwise, your computer software might fail to
work.
• Be aware that accessing network resources can leave your computer
vulnerable to computer viruses, hackers, spyware, and other malicious
activities that might damage your computer, software, or data.
• It is your responsibility to ensure that you have adequate protection in the
form of firewalls, antivirus software, and anti-spyware software and keep
this software up to date.
„ Take care in setting passwords
• Remember your passwords. If you forget a supervisor or hard disk
password, Lenovo authorized service providers will not reset it, and you
might have to replace your system board or hard disk drive.
„ Other important tips
• Do not put the battery pack in trash that is disposed of in landfills. When
disposing of the battery, comply with local ordinances or regulations and
your company’s safety standards.
• Register your Lenovo products with Lenovo (refer to the Web page:
http://consumersupport.lenovo.com). This can help authorities return
your computer to you if it is lost or stolen. Registering your computer also
enables Lenovo to notify you about possible technical information and
upgrades.
• Only an authorized Lenovo repair technician should disassemble and
repair your computer.
• Do not modify or tape the latches to keep the display open or closed.
• Take care not to turn your computer over while the AC adapter is plugged
in. This could break the adapter plug.
• Turn off your computer if you are replacing a device, or else verify that the
device is warm- or hot-swappable.
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Appendix B. Use, and care Information
• Before you install any of the following devices, touch a metal table or a
grounded metal object. This action reduces any static electricity from your
body. The static electricity could damage the device.
- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, and
Memory Stick Pro card.
- Memory module
• When transferring data to or from a Flash Media Card, such as an SD card,
do not put your computer in sleep or hibernation mode before the data
transfer is complete. To do so might cause damage to your data.
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Appendix B. Use, and care Information
Accessibility and comfort -------------------------------------„ Ergonomic information
Working in the virtual office may mean adapting to frequent changes in your
environment. Following some simple rules will make things easier and bring
you the maximum benefits of your computer. Keeping in mind such basics as
good lighting and proper seating, for example, can help you improve your
performance and achieve greater comfort.
Note:This example shows someone in a conventional setting. Even if you work
in a casual, less conventional setting, many of the tips in this section still
apply. Develop good habits, and they will serve you well.
Head and neck in upright.
A suitable brightness
avoid glare or reflection
Good back support
and seat height
Type softly
Support the forearms
Parallel to the floor
Flat on the floor
„ What if you are traveling?
It may not be possible to observe the best ergonomic practices when you are
using your computer while on the move or in a casual setting. Regardless of
the setting, try to observe as many of the tips as possible. Sitting properly
and using adequate lighting, for example, will help you maintain desirable
levels of comfort and performance.
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Appendix B. Use, and care Information
„ Questions about vision?
Your computer’s visual display screen is designed to meet the highest
standards and to provide you with clear, crisp images and large, bright
displays that are easy to see, yet easy on the eyes. Of course, any
concentrated and sustained visual activity can be tiring. If you have
questions on eye fatigue or visual discomfort, consult a vision care specialist
for advice.
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Appendix B. Use, and care Information
Maintenance ---------------------------------------------------------------An important part of owning your computer is maintenance. With proper
care, you can avoid common problems. The following sections provide
information that can help you to keep your computer running smoothly.
„ General tips for maintenance
1 Check the capacity of your hard disk drive from time to time. If the hard
disk drive gets too full, the operating system will slow down and might
produce errors.
2 Empty your recycle bin on a regular basis.
• To free up disk space, uninstall unused application programs.
• Clean out your Inbox, Sent, and Trash folders from your e-mail client
program.
• At least once a week, make a point to back up your data. If critical data is
present, it is a good idea to perform a daily backup. Lenovo has many
backup options available for your computer. CD-RW drives and
CD-RW/DVD drives are available for most computers and are easily
installed.
• Use or schedule System Restore to take a system snapshot periodically.
Note:Always take a system snapshot before installing new
drivers, updating software, or installing new software.
• Update device drivers and BIOS when needed.
• Profile your machine at http://consumersupport.lenovo.com to keep up to
date with current drivers and revisions.
• Keep up to date on device drivers on other non-Lenovo hardware. You
might want to read the device driver information release notes prior to
updating for compatibility or known issues.
• Keep a log book. Entries might include major hardware or software
changes, driver updates, minor issues you have experienced and how you
resolved them.
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Appendix B. Use, and care Information
• If required, you can find your country’s customer support center at the
following Web address: http://consumersupport.lenovo.com.
When calling the customer support center, please make sure you have your
machine type, model, and serial number available and the computer is in
front of you. Also, if the machine is producing error codes, it is helpful to
have the error screen on or the message written down.
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Appendix B. Use, and care Information
„ Cleaning the cover of your computer
Occasionally clean your computer as follows:
1 Prepare a mixture of a gentle kitchen-use detergent (one that does not
contain abrasive powder or strong chemicals such as acid or alkaline).
Use 5 parts water to 1 part detergent.
2 Absorb the diluted detergent into a sponge.
3 Squeeze excess liquid from the sponge.
4 Wipe the cover with the sponge, using a circular motion and taking care
not to let any excess liquid drip.
5 Wipe the surface to remove the detergent.
6 Rinse the sponge with clean running water.
7 Wipe the cover with the clean sponge.
8 Wipe the surface again with a dry, soft lint-free cloth.
9 Wait for the surface to dry completely and remove any cloth fibers from
the computer surface.
Note:Shut down the computer and then disconnect the power
cord before cleaning the computer.
„ Cleaning your computer keyboard
1 Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.
2 Wipe each keytop surface with the cloth. Wipe the keys one by one; if you
wipe several keys at a time, the cloth may hook onto an adjacent key and
possibly damage it. Make sure that no liquid drips onto or between the
keys.
3 Allow to dry.
4 To remove any crumbs and dust from beneath the keys, you can use a
camera blower with a brush or cool air from a hair drier.
Note:Avoid spraying cleaner directly on the display or the
keyboard.
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Appendix B. Use, and care Information
„ Cleaning your computer display
1 Gently wipe the display with a dry, soft lint-free cloth. If you see a
scratchlike mark on your display, it might be a stain transferred from the
keyboard when the cover was pressed from the outside.
2 Wipe or dust the stain gently with a soft, dry cloth.
3 If the stain remains, moisten a soft, lint-free cloth with water or a 50-50
mixture of isopropyl alcohol and water that does not contain impurities.
4 Wring out as much of the liquid as you can.
5 Wipe the display again; do not let any liquid drip into the computer.
6 Be sure to dry the display before closing it.
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Appendix C. Lenovo limited warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware
products you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
„ What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use during the warranty
period. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs you
otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled “Warranty
information.“
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON
DURATION MAY NOT APPLY TO YOU.
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Appendix C. Lenovo limited warranty
„ How to obtain warranty service
If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or an approved service
provider. Each of them is referred to as a “Service Provider.” A list of Service
Providers and their telephone numbers is available at www.lenovo.com/
support/phone.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider’s normal
service area. Contact a local Service Provider for location-specific information.
„ What your service provider will do to correct problems
When you contact a Service Provider, you must follow the problem
determination and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over
the telephone, e-mail or through remote assistance. Your Service Provider may
direct you to download and install designated software updates.
Some problems can be resolved with a replacement part that you can install
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service
Provider will ship the CRU to you to install.
If your problem cannot be resolved over the telephone or remotely, through
your application of software updates or the installation of a CRU by you, your
Service Provider will arrange for service under the type of warranty service
designated for the product under the section titled “Warranty information.”
If your Service Provider determines that it is unable to repair your product,
your Service Provider will replace it with one that is at least functionally
equivalent.
If your Service Provider determines that it is unable to either repair or replace
your product, your sole remedy is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.
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Appendix C. Lenovo limited warranty
„ Replacement of a product or part
When the warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
Before your Service Provider replaces a product or part, you agree to:
1 remove all features, parts, options, alterations, and attachments not under
warranty service;
2 ensure that the product or part is free of any legal obligations or restrictions
that prevent its replacement; and
3 obtain authorization from the owner to have your Service Provider service a
product or part if you do not own it.
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Appendix C. Lenovo limited warranty
„ Your additional responsibilities
Where applicable, before service is provided, you agree to:
1 follow the service request procedures that your Service Provider specifies;
2 backup or secure all programs and data contained in the product;
3 provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4 ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.
„ Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will use
this information to perform service under this warranty and to improve our
business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to entities
acting on our behalf. We may also disclose it where required by law.
„ What this warranty does not cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed subsequently;
• failure or damage resulting from misuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, or improper maintenance by you;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including those that Lenovo may
provide or integrate into the Lenovo product at your request; and
• any technical or other support, such as assistance with “how-to” questions and those
regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on the
product or its parts.
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Appendix C. Lenovo limited warranty
„ Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in
your Service Provider’s possession; or 2) in transit in those cases where the
Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data
including confidential, proprietary, or personal data contained in a product.
You should remove and/or backup all such information from the product prior
to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or other
liability, you may be entitled to recover damages from Lenovo. In each such
instance, regardless of the basis of your claim against Lenovo (including
breach, negligence, misrepresentation, or other contract or tort claim), except
and to the extent that liability cannot be waived or limited by applicable laws,
Lenovo shall not be liable for more than the amount of actual direct damages
suffered by you, up to the amount you paid for the product. This limit does not
apply to damages for bodily injury (including death) and damage to real
property or tangible personal property for which Lenovo is liable under law.
This limit also applies to Lenovo’s suppliers, resellers, and your Service
Provider. It is the maximum amount for which Lenovo, its suppliers, resellers,
and your Service Provider are collectively responsible.
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE
TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES
OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
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Appendix C. Lenovo limited warranty
„ Dispute resolution
If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or
Sri Lanka, disputes arising out of or in connection with this warranty shall be
finally settled by arbitration held in Singapore and this warranty shall be
governed, construed and enforced in accordance with the laws of Singapore,
without regard to conflict of laws. If you acquired the product in India,
disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be
held in accordance with the Arbitration Rules of Singapore International
Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall be
held in accordance with the laws of India then in effect. The arbitration award
shall be final and binding on the parties without appeal. Any award shall be in
writing and set forth the findings of fact and the conclusions of law. All
arbitration proceedings, including all documents presented in such
proceedings, shall be conducted in the English language, and the English
language version of this warranty prevails over any other language version in
such proceedings.
„ Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS,
INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE
WAIVED OR LIMITED BY CONTRACT.
„ European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.
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Appendix C. Lenovo limited warranty
„ Lenovo Turkey address
LENOVO TECHNOLOGY B.V.
TURKIYE ISTANBUL SUBESI
Beybi Giz Plaza, Dereboyu cad., Meydan Sok.,
No:28, Kat:10, Daire 35 Maslak
Posta Kodu: 34398
Tel : 3658900-99
Fax: 2902750
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Appendix C. Lenovo limited warranty
Warranty information -----------------------------------------Product or
machine type
Notebook:
20039, 647
Country or region of purchase
Korea
India, China (Hong Kong S.A.R.),
China (Macau S.A.R.)
Indonesia, Malaysia, Singapore,
Thailand, Philippines, Vietnam,
South Africa, France, Austria,
Belgium, Croatia, Denmark,
Egypt, Finland, Germany, Greece,
Israel, Ireland, Italy, Lithuania,
Latvia, Cyprus, Slovenia, Estonia,
Luxembourg, Iceland,
Netherlands, Norway, Romania,
Spain, Sweden, Switzerland, the
United Kingdom, Saudi Arabia,
UAE
Australia, New Zealand, Japan
United States of America, Canada,
Mexico, Brazil, Argentina,
Colombia, Peru, Venezuela,
Bolivia, Uruguay, Chile, Paraguay,
Ecuador
Taiwan, Russia, Ukraine, the
Republic of Kazakhstan, Sri
Lanka
Warranty
period
Type of
warranty
service
3, 4
parts and labor 1 year
battery pack 1 year
1, 4
1, 3
parts and labor 1 year limited
warranty *
battery pack - 1 year
1, 4
parts and labor 1 year
battery pack - 1 year
parts and labor Poland, Turkey, Czech Republic,
2 years
1, 4
Hungary, Slovakia, Bulgaria
battery pack - 1 year
*Excludes some components. 90-day limited warranty for power adapters, keyboards,
plastics and hinges.
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Appendix C. Lenovo limited warranty
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.
„ Types of warranty service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are
shipped with your product and are available from Lenovo at any time upon
request. CRUs that are easily installed by you are called Self-service CRUs,
while Optional-service CRUs may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may request that
a Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional service
offering may be available for purchase from Lenovo to have Lenovo install
Self-service CRUs for you. You may find a list of CRUs and their designation
in the publication that ships with your product or at www.lenovo.com/
CRUs. The requirement to return a defective CRU, if any, will be specified in
the materials shipped with a replacement CRU. When return is required: 1)
return instructions, a prepaid return shipping label, and a container will be
included with the replacement CRU; and 2) you may be charged for the
replacement CRU if your Service Provider does not receive the defective
CRU within thirty (30) days of your receipt of the replacement.
2 On-site Service
Under On-Site Service, your Service Provider will either repair or exchange
the product at your location. You must provide a suitable working area to
allow disassembly and reassembly of the Lenovo product. For some
products, certain repairs may require your Service Provider to send the
product to a designated service center.
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Appendix C. Lenovo limited warranty
3 Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged
at a designated service center, with shipping arranged by your Service
Provider. You are responsible for disconnecting the product. A shipping
container will be provided to you for you to return your product to a
designated service center. A courier will pick up your product and deliver it
to the designated service center. Following its repair or exchange, the service
center will arrange the return delivery of the product to you.
4 Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired
or exchanged at a designated service center, with delivery or shipping
arranged by you. You are responsible to deliver or mail, as your Service
Provider specifies, (prepaid by you unless specified otherwise) the product,
suitably packaged to a designated location. After the product has been
repaired or exchanged, it will be made available for your collection. Failure
to collect the product may result in your Service Provider disposing of the
product as it sees fit. For Mail-in Service, the product will be returned to you
at Lenovo’s expense, unless your Service Provider specifies otherwise.
5 Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to
your location. You are responsible for its installation and verification of its
operation. The replacement product becomes your property in exchange for
the failed product, which becomes the property of Lenovo. You must pack
the failed product in the shipping carton used to ship the replacement
product and return it to Lenovo. Transportation charges, both ways, are paid
by Lenovo. Failure to use the carton in which the replacement product was
received may result in your responsibility for damage to the failed product
during shipment. You may be charged for the replacement product if Lenovo
does not receive the failed product within thirty (30) days of your receipt of
the replacement product.
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Appendix D. Customer replaceable units (CRUs)
Customer Replaceable Units (CRUs) are computer parts that can be
upgraded or replaced by the customer. There are two types of CRUs: internal
and external. External CRUs are easy to install, whereas internal CRUs
require some technical skills and in some cases might require tools such as a
screwdriver. However, both internal and external CRUs are safe for removal
by the customer.
Customers are responsible for replacing all external CRUs. Internal CRUs
can be removed and installed by customers or by a Lenovo service technician
during the warranty period.
Your computer contains the following types of external CRUs:
• External CRUs (pluggable): These CRUs unplug from the computer.
Examples of these types of CRUs include the AC adapter and power cord.
• External CRUs with latches: These CRUs include a latch to help you
remove and replace the part. Examples of these types of CRUs include the
notebook main battery, an optical drive, a hard-disk drive, and an
extended battery.
Your computer contains the following types of internal CRUs:
• Internal CRUs (located behind an access panel): These CRUs are isolated
parts within the computer that are concealed by an access panel that is
typically secured by either one or two screws. Once the access panel is
removed, only the specific CRU is visible. Examples of these types of CRUs
include memory modules and hard disk drives.
• Internal CRUs (located within the product): These CRUs are accessible
only by opening the computer’s outer case. Examples of these CRUs
include PCI Express Mini Cards and the integrated keyboard.
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Appendix E. Notices
Notices ---------------------------------------------------------------------------Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area.
Any reference to a Lenovo product, program, or service is not intended to
state or imply that only that Lenovo product, program, or service may be
used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation
of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject
matter described in this document. The furnishing of this document does not
give you any license to these patents. You can send license inquiries, in
writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. Lenovo
may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.
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Appendix E. Notices
The products described in this document are not intended for use in
implantation or other life support applications where malfunction may
result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or
warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result
obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way
it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating
environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these
measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify
the applicable data for their specific environment.
The software interface and hardware configuration described in all the
manuals included with your computer may not match the actual
configuration of the computer you purchased.
„ Export classification notice
This product is subject to the United States Export Administration
Regulations (EAR) and has an Export Classification Control Number
(ECCN) of 4A994.b. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
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Appendix E. Notices
ENERGY STAR model information ----------
ENERGY STAR® is a joint program of the U.S. Environmental Protection
Agency and the U.S. Department of Energy aimed at saving money and
protecting the environment through energy efficient products and practices.
Lenovo® is proud to offer our customers products with an ENERGY STAR
compliant designation. Lenovo computers of the following machine types, if
the ENERGY STAR mark is affixed, have been designed and tested to conform
to the ENERGY STAR 5.0 program requirements for computers.
• 20039
• 647
By using ENERGY STAR compliant products and taking advantage of the
power-management features of your computer, you reduce the consumption
of electricity. Reduced electrical consumption contributes to potential financial
savings, a cleaner environment, and the reduction of greenhouse gas
emissions.
For more information about ENERGY STAR, visit
http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your
day-to-day operations. To help in this endeavor, Lenovo has preset the
following power-management features to take effect when your computer has
been inactive for a specified duration:
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Appendix E. Notices
Table 1. ENERGY STAR power-management features, by operating system
Windows® 7
Power plan: Energy Star
•Turn off the display: After
10 minutes
•Put the computer to sleep: After 25 minutes
•Advanced power settings:
- Turn off hard disks: After 20 minutes
- Hibernate: After 1 hour
To awaken your computer from a sleep mode, press any key on your
keyboard. For more information about these settings, refer to your Windows
Help and Support information system.
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Appendix E. Notices
Wireless related information -----------------------„ Wireless interoperability
Wireless LAN PCI Express Mini Card is designed to be interoperable with
any wireless LAN product that is based on Direct Sequence Spread
Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal
Frequency Division Multiplexing (OFDM) radio technology, and is
compliant to:
• The IEEE 802.11a/b/g/n Standard on Wireless LANs, as defined and
approved by the Institute of Electrical and Electronics Engineers.
• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.
Bluetooth Daughter Card is designed to be interoperable with any Bluetooth
product that is compliant to Bluetooth Specification 2.1 + EDR as defined by the
Bluetooth SIG. Following profiles are supported by Bluetooth Daughter Card:
• Generic Access
• Service Discovery
• Serial Port
• Dial-up Networking
• FAX
• LAN Access using PPP
• Personal Area Network
• Generic Object Exchange
• Generic Object Push
• File Transfer
• Synchronization
• Audio Gateway
• Headset
• Printer
• Human Interface Devices (Keyboard/Mouse)
• Basic Image
• Handsfree
• AV
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Appendix E. Notices
„ Usage environment and your health
Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit
radio frequency electromagnetic energy like other radio devices. However,
the level of energy emitted is far much less than the electromagnetic energy
emitted by wireless devices like for example mobile phones.
Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth
Daughter Card operate within the guidelines found in radio frequency
safety standards and recommendations, Lenovo believes the integrated
wireless cards are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situation or environment, the use of wireless LAN PCI Express Mini
Card or Bluetooth Daughter Card may be restricted by the proprietor of the
building or responsible representatives of the organization. These situations
may for example include:
• Using the integrated wireless cards on board of airplanes, or in hospitals
• In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization (e.g., airport or hospital), you are encouraged to
ask for authorization to use wireless LAN PCI Express Mini Card or
Bluetooth Daughter Card prior to turning on the computer.
„ Safety information related to Mobile Broadband
1 Do not use the Mobile Broadband feature on your computer in highly
flammable areas (e.g. gas station) or near blasting. Though it is rare, the
Mobile Broadband module, like other cellular network devices, could
generate a spark.
2 Avoid using Mobile Broadband feature outdoors during a thunderstorm.
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Appendix E. Notices
3 Use of mobile devices on board aircraft is explicitly prohibited by many
airlines companies, especially during take-off and landing. The built-in
Mobile Broadband module on your computer is a low-power radio
transceiver. When it is turned on, it intermittently receives and transmits radio
frequency (RF) energy which could cause interference with the operation of
the airplane communication or navigation system. Refer to rules or
regulations of your airline company for Mobile Broadband use. Never enable
Mobile Broadband feature on your computer unless you are explicitly
permitted to do so.
4 Follow restrictions when using your computer in hospitals. Some equipments
in hospitals are sophisticated and are susceptible to electromagnetic
interference. Do not enable Mobile Broadband feature near medical
equipment without requesting permission.
5 The Mobile Broadband communication may affect the operation of implanted
cardiac pacemakers and other medically implanted equipment. Patients with
cardiac pacemakers should be well aware that use of Mobile Broadband
feature on this computer may cause the implanted device to malfunction. If
patients have any doubt that there is interference taking place, immediately
disable the wireless radio on the computer and contact the doctor for more
information.
6 The Mobile Broadband module embedded in your computer does not
support voice calls, hence their use for essential communications is not
possible. Therefore you should never rely upon the device for essential
communications.
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Appendix E. Notices
TV tuner information ------------------------------------------------„ Products with television tuner options installed
The notice below applies to products containing television (TV) tuner
devices that connect to external antennas or to cable/CATV systems, or
both, and that are intended to be installed in North America. Users and
installers in other countries should follow local codes and ordinances when
installing appliances that connect to external antennas and cable/CATV
systems. If local codes are not applicable, it is recommended that users/
installers follow guidelines similar to those that follow.
The TV tuner should connect to TNV-1 circuit only.
When install the coaxial cable to the TV tuner should make sure its metal
shield is reliable connected to protective earthing system of the building.
„ Note to CATV system installer
This reminder is provided to call the CATV system installer’s attention to
Article 820-40 of the National Electrical Code (NEC) that provides
guidelines for proper grounding and, in particular, specifies that the cable
ground shall be connected to the grounding system of the building, as close
as possible to the point of cable entry as practical.
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Appendix E. Notices
„ Example of antenna grounding
Ground clamp
Antenna lead-in wire
Antenna discharge unit (NEC Section 810-20)
Grounding conductors (NEC Section 810-21)
Power service grounding electrode system (NEC Article 250, Part H)
Ground clamps
Electronic service equipment
• The following notice applies to all countries and regions:
62
Danger:
• Outdoor antenna grounding
If an outside antenna or cable system is connected to the equipment, be
sure the antenna or cable system is grounded as to provide some
protection against voltage surges and built-up static charges.
• Lightning
For added protection for this equipment during a lightning storm, or
when it is left unattended and unused for long periods of time, unplug
it from the wall outlet and disconnect the antenna or cable system. This
will prevent damage to the video product due to lightning and power
line surges.
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Appendix E. Notices
• Power lines
An outside antenna system should not be located in the vicinity of
overhead power lines or where it can fall into such power lines or
circuits. When installing an outside antenna system, extreme care
should be taken to keep from touching such power lines or circuits, as
contact with them may be fatal.
„ Risk of Hazard Connecting Class l Equipment to Cable
Distribution Networks
For Class l equipment in Norway, intended to be connected to cable
distribution systems, the screen of a coaxial cable is required to be galvanic
isolated from the protective earth.
• Connection to a Cable Distribution System is to be provided through a
galvanic isolator.
• Må Kun tilkoples kabel-TV nett via galvanisk isolator.
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Appendix E. Notices
Electronic emissions notices -----------------------------The following information refers to Lenovo Skylight UX/MX, machine type
20039 647.
„ Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, used, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee the interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in
order to meet FCC emission limits. Proper cables and connectors are
available from Lenovo authorized dealers. Lenovo is not responsible for any
radio or television interference caused by using other than recommended
cables or connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
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Appendix E. Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Telephone: (919) 294-5900
„ Industry Canada Class B Emission Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
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Appendix E. Notices
„ Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
„ German Class B Compliance Statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/
108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über
die elektromagnetische Verträglichkeit in den
EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern
beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur
von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der
Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo
verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
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Appendix E. Notices
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von
Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische
Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die
elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung
der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der
Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20.
Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG),
für Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG
das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse B.
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Appendix E. Notices
„ European Union Compliance Statement Class B Compliance
European Union - Compliance to the Electromagnetic Compatibility Directive
This product is in conformity with the protection requirements of EU
Council Directive 2004/108/EC on the approximation of the laws of the
Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements
resulting from a non-recommended modification of the product, including
the installation of option cards from other manufacturers.
This product has been tested and found to comply with the limits for Class
B Information Technology Equipment according to European Standard EN
55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with
licensed communication devices.
Properly shielded and grounded cables and connectors must be used in
order to reduce the potential for causing interference to radio and TV
communications and to other electrical or electronic equipment. Such cables
and connectors are available from Lenovo authorized dealers. Lenovo
cannot accept responsibility for any interference caused by using other than
recommended cables and connectors.
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Appendix E. Notices
„ Lenovo Product Service Information
„ Japanese VCCI Class B Statement
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Appendix E. Notices
„ Japan Compliance Statement for Power line Harmonics
A statement of compliance to the IEC 61000-3-2 harmonics standard is
required for all products connecting to the power mains and rated less than
20A per phase.
„ Korea Class B
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Appendix E. Notices
WEEE and recycling statements -----------------------„ General recycling statement
Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo
offers a variety of programs and services to assist equipment owners in
recycling their IT products. Information on product recycling offerings can
be found on Lenovo’s Internet site at
http://www.lenovo.com/lenovo/environment/recycling/
Turkish statement of compliance ----------------------The Lenovo product meets the requirements of the Republic of Turkey
Directive on the Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment (EEE).
Türkiye EEE Yönetmeliğine Uygunluk Beyanı
Bu Lenovo ürünü, T.C. Çevre ve Orman Bakanlığı’nın “Elektrik ve Elektronik
Eşyalarda Bazı Zararlı Maddelerin Kullanımının Sınırlandırılmasına Dair
Yönetmelik (EEE)” direktiflerine uygundur.
EEE Yönetmeliğine Uygundur.
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Appendix E. Notices
EU WEEE statements ----------------------------------------------The Waste Electrical and Electronic Equipment (WEEE) mark applies only to
countries within the European Union (EU) and Norway. Appliances are
labeled in accordance with European Directive 2002/96/EC concerning
waste electrical and electronic equipment (WEEE). The Directive determines
the framework for the return and recycling of used appliances as applicable
throughout the European Union. This label is applied to various products to
indicate that the product is not to be thrown away, but rather reclaimed
upon end of life per this Directive.
Users of electrical and electronic equipment (EEE) with the WEEE marking
per Annex IV of the WEEE Directive must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to
them for the return, recycle, recovery of WEEE and minimize any potential
effects of EEE on the environment and human health due to the presence of
hazardous substances. For additional WEEE information go to: http://
www.lenovo.com/lenovo/environment/recycling/.
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Appendix E. Notices
Japan recycling statements ---------------------------------„ Collecting and Recycling a Disused Lenovo Computer or Monitor
If you are a company employee and need to dispose of a Lenovo computer
or monitor that is the property of the company, you must do so in
accordance with the Law for Promotion of Effective Utilization of
Resources. Computers and monitors are categorized as industrial waste and
should be properly disposed of by an industrial waste disposal contractor
certified by a local government. In accordance with the Law for Promotion
of Effective Utilization of Resources, Lenovo Japan provides, through its PC
Collecting and Recycling Services, for the collecting, reuse, and recycling of
disused computers and monitors. For details, visit the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle
http://www.ibm.com/jp/pc/service/recycle/pcrecycle
Pursuant to the Law for Promotion of Effective Utilization of Resources, the
collecting and recycling of home-used computers and monitors by the
manufacturer was begun on October 1, 2003. This service is provided free of
charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/personal
http://www.ibm.com/jp/pc/service/recycle/personal
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Appendix E. Notices
„ Disposing of a Lenovo Computer Components
Some Lenovo computer products sold in Japan may have components that
contain heavy metals or other environmental sensitive substances. To
properly dispose of disused components, such as a printed circuit board or
drive, use the methods described above for collecting and recycling a
disused computer or monitor.
„ Disposing a Disused Battery Pack from Lenovo Notebook
Computers
Your Lenovo notebook computer has a lithium ion battery pack or a nickel
metal hydride battery pack. If you are a company employee who uses a
Lenovo notebook computer and need to dispose of a battery pack, contact
the proper person in Lenovo sales, service, or marketing, and follow that
person’s instructions. You also can refer to the instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery
If you use a Lenovo notebook computer at home and need to dispose of a
battery pack, you must comply with local ordinances and regulations. You
also can refer to the instructions at
www.ibm.com/jp/pc/environment/recycle/battery
http://www.ibm.com/jp/pc/environment/recycle/battery
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Appendix E. Notices
Notice for users in the U.S.A. ------------------------------California Perchlorate Information:
Products containing CR (manganese dioxide) lithium coin cell batteries may
contain perchlorate.
Perchlorate Material — special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Notice on deleting data from your hard disk
As computers spread into every corner of life, they process more and more
information. The data on your computer, some of it sensitive, is stored on a
storage device called the hard disk. Before you dispose of, sell, or hand over
your computer, you need to delete that data.
Handing your computer over to someone else without deleting the loaded
software, such as operating systems and application software, may even
violate License Agreements. You are advised to check the terms and
conditions of those Agreements.
Deleting the data from the hard disk is not easy.
There are methods that seem to delete the data:
• Move the data to the recycle bin, and then choose the Empty recycle bin
command.
• Use the Delete command.
• Format your hard disk, using the software for initializing it.
• Using the preinstalled recovery program, bring the hard disk back to
factory-ship state.
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Appendix E. Notices
These operations, however, only change the file allocation of the data; they
do not delete the data itself. In other words, the data retrieval processing is
disabled under an operating system such as Windows. The data is still there,
even though it seems to be lost. Thus, it is sometimes possible to read the
data by use of special software for data recovery. There is a risk that people
of bad faith may read and misuse the critical data on hard disks for
unexpected purposes.
To prevent the leakage of data, it becomes very important that you take
responsibility for deleting all the data from the hard disk when you dispose
of, sell, or hand over your computer. You can destroy the data physically by
smashing the hard disk with a hammer, or magnetically by means of strong
magnetic power, thus making the data unreadable. But we recommend that
you make use of the software (payware) or service (pay service) specifically
developed for the purpose.
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Index
AC adapter
Hard disk drive
Using ............................................................7
Problems .................................................... 25
Help
Battery
Customer support center........................... 29
Help and service ........................................ 28
on the Web ................................................. 29
Charging .......................................................7
Bluetooth
Connecting ................................................. 13
Interoperability .......................................... 58
Usage environment .................................... 59
Keyboard
Cleaning ..................................................... 41
Using .......................................................... 10
Camera ..............................................1
Card reader ...................................12
Caring your computer .............32
Cleaning
Computer cover .........................................41
Computer display ...................................... 42
Computer keyboard ................................... 41
Customer Replaceable Unit (CRU)
parts list ..........................................53
Customer support center ........29
Display
Cleaning ..................................................... 42
Lenovo Limited Warranty ..... 43
Maintenance ................................. 39
Microphone
Built-in.......................................................... 1
Notice
Electronic emissions .................................. 64
for US users ................................................ 75
FCC Statement .............................64
Frequently Asked Questions 19
Function key combinations ...10
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Index
Password
Problems .....................................................21
Using...........................................................11
Power button ..................................1
Problems
Battery ........................................................25
Computer screen ........................................24
Display........................................................21
Hard disk drive ..........................................25
Password ....................................................21
Sound ..........................................................25
Startup ........................................................25
Security ...........................................11
Storage media
Handling.....................................................34
Touch pad ........................................9
Troubleshooting ..........................21
Warranty information ..............50
Web
Help ............................................................29
Wireless LAN
Antennas.......................................................1
Interoperability ..........................................58
Usage environment ....................................59
78
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
2. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This
equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
device was tested for typical laptop operations with the device contacted directly to the human body to the back
2. side of the notebook computer. To maintain compliance with FCC RF exposure compliance
requirements, avoid direct contact to the transmitting antenna during transmitting.
Max. SAR value: 0.264 W/kg

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