Huawei Technologies F256VW Fixed Wireless Terminal with CDMA band class 0 and class 1 User Manual Safety and warranty manual

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PSW256VW
PRODUCT SAFETY AND
WARRANTY INFORMATION
VERIZON WIRELESS
HOME PHONE CONNECT
SAFETY AND WARRANTY
This manual addresses the safety guidelines and precautions
to follow when operating your device. Before operating your
device, please be aware of all the safety details.
This manual contains the warranty for your device.
Please review this manual thoroughly.
Table of Contents
SAFETY INFORMATION FOR WIRELESS DEVICE ������������� 3
FDA CONSUMER UPDATE ����������������������������������������������������� 7
AVOID POTENTIAL HEARING LOSS�����������������������������������14
FCC COMPLIANCE INFORMATION ����������������������������������16
Emergency Calling�����������������������������������������������������������������17
12 MONTH LIMITED WARRANTY ��������������������������������������19
SAFETY INFORMATION FOR WIRELESS DEVICE
Read this information before using your wireless device.
ELECTRONIC DEVICE
Power off your device if using the device is prohibited. Do not use the device
when usage causes danger or interference with electronic devices.
MEDICAL DEVICE
• Follow rules and regulations set forth by hospitals and health care facilities. Do
not use your device when using the device is prohibited.
• Pacemaker manufacturers recommend that a minimum distance of 5.9
inches be maintained between a device and a pacemaker to prevent potential
interference with the pacemaker. If you are using a pacemaker, use the device
on the opposite side of the pacemaker.
• Some wireless devices may affect the performance of hearing aids. For any
such problems, consult your service provider.
POTENTIALLY EXPLOSIVE ATMOSPHERE
Power off your device in any area with a potentially explosive atmosphere, and
comply with all signs and instructions. Areas that may have potentially explosive
atmospheres include the areas where you would normally be advised to turn off
your vehicle engine. Triggering of sparks in such areas could cause an explosion
or a fire, resulting in bodily injuries or even deaths. Do not power on your device
at refueling points such as service stations. Comply with restrictions on the use
of radio equipment in fuel depots, storage, and distribution areas, and chemical
plants. In addition, adhere to restrictions in areas where blasting operations are
in progress. Before using the device, watch out for areas that have potentially
explosive atmospheres that are often, but not always, clearly marked. Such
locations include areas below the deck on boats, chemical transfer or storage
facilities, and areas where the air contains chemicals or particles such as grain,
dust, or metal powders. Ask the manufacturers of vehicles using liquefied
petroleum gas (such as propane or butane) whether this device can be safely used
in their vicinity.
OPERATING ENVIRONMENT
• Do not use or charge the device in dusty, damp, and dirty places or places with
magnetic fields. Otherwise, it may result in a malfunction of the circuit.
•
•
•
•
•
•
•
•
On a stormy day with thunder, do not use your device, to prevent any danger
caused by lightning.
When you are on a call, do not touch the antenna. Touching the antenna
affects the call quality and results in increase in power consumption. As a
result, the talk time and the standby time are reduced.
Do not place any cable or metal near the antenna, because they may interfere
with the signal.
Do not install outdoor antenna, because it may damage your device.
Use accessories authorized by the manufacturer. Using unauthorized
accessories will render the warranty null and void.
Because the device needs to disperse heat during operation, place the device
and the power supply in a cool, ventilated area. Never cover the device, put
objects on it, or place it near water, fire as well as inflammable and explosive
materials.
This device should be installed and operated with a minimum distance of 7.9
inches between the antenna and all persons.
Keep the ambient temperature between 14°F and 113°F while the device is
being charged. Keep the ambient temperature between 14°F and 122°F for
using the device powered by a battery.
SAFETY OF CHILDREN
Comply with all precautions with regard to children's safety. Letting the child play
with your device or its accessories, which may include parts that can be detached
from the device, may be dangerous, as it may present a choking hazard. Ensure
that small children are kept away from the device and accessories.
ACCESSORIES
Only use parts or accessories made by the Manufacturer. Using accessories
of other manufacturers or vendors with this device model may invalidate any
approval or warranty applicable to the device, result in the non-operation of the
device, and cause danger.interference with airborne electronic equipment.
BATTERY AND CHARGER
• Unplug the charger from the electrical plug and the device when not in use.
• Do no connect two poles of the battery with conductors, such as metal
materials, keys or jewelry. Otherwise, the battery may short circuit and cause
bodily injury or harm.
• Do not disassemble the battery or solder the battery poles. Otherwise, it may
lead to electrolyte leakage, overheating, fire, or explosion.
• If battery electrolyte leaks out, ensure that the electrolyte does not touch your
skin and eyes. When the electrolyte touches your skin or splashes into your
eyes, wash your eyes with clean water immediately and consult a doctor.
• If there is a case of battery deformation, color change, or abnormal heating
while you charge or store the battery, remove the battery immediately and
stop using it. Otherwise, it may lead to battery leakage, overheating, explosion,
or fire.
• If the power cable is damaged (for example, the cord is exposed or broken),
or the plug loosens, stop using the cable at once. Otherwise, it may lead to an
electric shock, a short circuit of the charger, or a fire.
• Do not dispose of batteries in fire as they may explode. Batteries may also
explode if damaged.
• Danger of explosion if battery is incorrectly replaced. Recycle or dispose of
used batteries according to the local regulations or reference instruction
supplied with your device.
CLEANING AND MAINTENANCE
• The device, battery, and charger are not water-resistant. Keep them dry.
Protect the device, battery, and charger from water or vapor. Do not touch the
device or the charger with a wet hand. Otherwise, it may lead to a short circuit,
a malfunction of the device, and an electric shock to the user.
• Do not place your device, battery, and charger in places where they can get
damaged because of collision. Otherwise, it may lead to battery leakage,
device malfunction, overheating, fire, or explosion.
• Do not place magnetic storage media such as magnetic cards and floppy disks
near the device. Radiation from the device may erase the information stored
on them.
• Do not leave your device, battery, and charger in a place with an extreme high
or low temperature. Otherwise, they may not function properly and may lead
to a fire or an explosion.
• Before you clean or maintain the device, power off the device and disconnect
it from the charger.
• Do not use any chemical detergent, powder, or other chemical agents (such as
alcohol and benzene) to clean the device and the charger. Otherwise, parts of
the device may be damaged or a fire can be caused. You can clean the device
and the charger with a piece of damp and soft antistatic cloth.
• Do not dismantle the device or accessories. Otherwise, the warranty on the
device and accessories is invalid and the manufacturer is not liable to pay for
the damage.
FDA CONSUMER UPDATE
U.S. FOOD AND DRUG ADMINISTRATION
CELL DEVICE FACTS
CONSUMER INFORMATION ON WIRELESS DEVICES
1. Are wireless devices safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and continues. In
the United States, the Food and Drug Administration (“FDA”) and the Federal
Communications Commission (“FCC”) set policies and procedures for wireless
phones. The FDA issued a website publication on health issues related to cell
phone usage where it states that, while research is ongoing, “available scientific
evidence—including World Health Organization [“WHO”] findings [in the
Interphone study] released May 17, 2010—shows no increased health risk due to
radiofrequency (RF) energy, a form of electromagnetic radiation that is emitted
by cell phones.” The FDA also cites a separate National Cancer Institute program
finding that, despite the dramatic increase in cell phone use, occurrences of brain
cancer did notincrease between 1987 and 2005. You can access the FDA website
at http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm212273.htm. You
can also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA. The FCC
has its own website publication stating that “[t]here is no scientific evidence that
proves that wireless phone usage can lead to cancer or other problems, including
headaches, dizziness or memory loss.” This publication is available at http://www.
fcc.gov/cgb/cellular.html or through the FCC at (888) 225-5322 or (888) CALLFCC. The National Cancer Institute (“NCI”) states that concerns about the potential
health effects of using cellular phones—“and specifically the suggestion that
using a cell phone may increase a person’s risk of developing brain cancer—are
not supported by a growing body of research on the subject.” You can access NCI’s
review of the research at http://www.cancer.gov/ncicancerbulletin/NCI_Cancer_
Bulletin_092308/page7. The WHO’s Interphone study is the largest study of cell
phone use and brain tumors ever undertaken. WHO summarized its conclusions
concerning Interphone as follows: “Overall, no increase in risk of glioma or
meningioma was observed with use of mobile phones. There were suggestions
of an increased risk of glioma at the highest exposure levels, but biases and error
prevent a causal interpretation. The possible effects of long-term heavy use of
mobile phones require further investigation.” The WHO’s comments on Interphone
are available at: http://www.iarc.fr/en/mediacentre/pr/2010/pdfs/pr200_E.pdf.
WHO’s publication of Interphone is available at http://www.oxfordjournals.
org/our_journals/ije/press_releases/freepdf/dyq079.pdf; see also, Interphone
Appendix 1 (http://ije.oxfordjournals.org/cgi/data/dyq079/
DC1/1), and Appendix 2 (http://ije.oxfordjournals.org/cgi/data/dyq079/DC1/2).
2. What is FDA's role concerning the safety of wireless devices?
Under the law, FDA does not review the safety of radiation-emitting consumer
products such as wireless devices before they can be sold, as it does with new
drugs or medical devices. However, the agency has authority to take action if
wireless devices are shown to emit radiofrequency energy (RF) at a level that is
hazardous to the user. In such a case, FDA could require the manufacturers of
wireless devices to notify users of the health hazard and to repair, replace or recall
the devices so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA
has urged the wireless device industry to take a number of steps, including the
following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless devices.
• Design wireless devices in a way that minimizes any RF exposure to the user
that is not necessary for device function.
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at the
federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
•
•
•
Federal Communications Commission
Occupational Safety and Health Administration
National Telecommunications and Information Administration The National
Institutes of Health participates in some interagency working group activities,
as well.
FDA shares regulatory responsibilities for wireless devices with the Federal
Communications Commission (FCC). All devices that are sold in the United States
must comply with FCC safety guidelines that limit RF exposure. FCC relies on
FDA and other health agencies for safety questions about wireless devices.FCC
also regulates the base stations that the wireless device networks rely upon.
While these base stations operate at higher power than do the wireless devices
themselves, the RF exposures that people get from these base stations are
typically thousands of times lower than those they can get from wireless devices.
Base stations are thus not the primary subject of the safety questions discussed in
this document.
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to hand-held wireless devices with builtin antennas, often called “cell,” “mobile,” or “PCS” devices. These types of wireless
devices can expose the user to measurable radiofrequency energy (RF) because
of the short distance between the device and the user’s head. These RF exposures
are limited by Federal Communications Commission safety guidelines that were
developed with the advice of FDA and other federal health and safety agencies.
When the device is located at greater distances from the user, the exposure to RF is
drastically lower because a person's RF exposure decreases rapidly with increasing
distance from the source. The so-called "cordless devices," which have a base unit
connected to the telephone wiring in a house, typically operate at far lower power
levels, and thus produce RF exposures well within the FCC's compliance limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of radiofrequency energy (RF) exposures characteristic of
wireless devices have yielded conflicting results that often cannot be repeated in
other laboratories. A few animal studies, however, have suggested that low levels
of RF could accelerate the development of cancer in laboratory animals.
However, many of the studies that showed increased tumor development
used animals that had been genetically engineered or treated with cancercausing chemicals so as to be pre-disposed to develop cancer in the absence
of RF exposure. Other studies exposed the animals to RF for up to 22 hours per
day. These conditions are not similar to the conditions under which people use
wireless devices, so we don’t know with certainty what the results of such studies
mean for human health.
Three large epidemiology studies have been published since December 2000.
Between them, the studies investigated any possible association between the use
of wireless devices and primary brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None
of the studies demonstrated the existence of any harmful health effects from
wireless device RF exposures. However, none of the studies can answer questions
about long-term exposures, since the average period of device use in these
studies was around three years.
5. What research is needed to decide whether RF exposure from wireless
devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are needed.
Lifetime animal exposure studies could be completed in a few years. However,
very large numbers of animals would be needed to provide reliable proof of a
cancer promoting effect if one exists. Epidemiological studies can provide data
that is directly applicable to human populations, but 10 or more years’ followup may be needed to provide answers about some health effects, such as cancer.
This is because the interval between the time of exposure to a cancer-causing
agent and the time tumors develop - if they do - may be many, many years. The
interpretation of epidemiological studies is hampered by difficulties in measuring
actual RF exposure during day-to-day use of wireless devices. Many factors affect
10
this measurement, such as the angle at which the device is held, or which model
of device is used.
6. What is FDA doing to find out more about the possible health effects of
wireless device RF?
FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to
radiofrequency energy (RF).
FDA has been a leading participant in the World Health Organization International
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential
result of this work has been the development of a detailed agenda of research
needs that has driven the establishment of new research programs around
the world. The Project has also helped develop a series of public information
documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have
a formal Cooperative Research and Development Agreement (CRADA) to do
research on wireless device safety. FDA provides the scientific oversight, obtaining
input from experts in government, industry, and academic organizations. CTIAfunded research is conducted through contracts to independent investigators.
The initial research will include both laboratory studies and studies of wireless
device users. The CRADA will also include a broad assessment of additional
research needs in the context of the latest research developments around the
world.
7. How can I find out how much radiofrequency energy exposure I can get
by using my wire-less device?
All devices sold in the United States must comply with Federal Communications
Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC
established these guidelines in consultation with FDA and the other federal health
and safety agencies. The FCC limit for RF exposure from wireless telephones is set
at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC
limit is consistent with the safety standards developed by the Institute of Electrical
11
and Electronic Engineering (IEEE) and the National Council on Radiation Protection
and Measurement. The exposure limit takes into consideration the body’s ability
to remove heat from the tissues that absorb energy from the wireless device and
is set well below levels known to have effects. Manufacturers of wireless devices
must report the RF exposure level for each model of device to the FCC. The FCC
website (http://www.fcc.gov/oet/ rfsafety) gives directions for locating the FCC
identification number on your device so you can find your device’s RF exposure
level in the online listing.
8. What has FDA done to measure the radiofrequency energy coming from
wireless devices ?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical
standard for measuring the radiofrequency energy (RF) exposure from wireless
devices and other wireless handsets with the participation and leadership of FDA
scientists and engineers. The standard, “Recommended Practice for Determining
the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to
Wireless Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is deposited in
the heads of wireless device users. The test method uses a tissue-simulating model
of the human head. Standardized SAR test methodology is expected to greatly
improve the consistency of measurements made at different laboratories on the
same device. SAR is the measurement of the amount of energy absorbed in tissue,
either by the whole body or a small part of the body. It is measured in watts/kg (or
milliwatts/g) of matter. This measurement is used to determine whether a wireless
device complies with safety guidelines.
9. What steps can I take to reduce my exposure to radiofrequency energy
from my wireless device?
If there is a risk from these products--and at this point we do not know that
there is--it is probably very small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your exposure to
radiofrequency energy (RF). Since time is a key factor in how much exposure a
person receives, reducing the amount of time spent using a wireless device will
12
reduce RF exposure.
• If you must conduct extended conversations by wireless device every day, you
could place more distance between your body and the source of the RF, since
the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the wireless device away from
your body or use a wireless device connected to a remote antenna. Again, the
scientific data do not demonstrate that wireless devices are harmful. But if you are
concerned about the RF exposure from these products, you can use measures like
those described above to reduce your RF exposure from wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless devices,
including children and teenagers. If you want to take steps to lower exposure
to radiofrequency energy (RF), the measures described above would apply to
children and teenagers using wireless devices. Reducing the time of wireless
device use and increasing the distance between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national governments have advised that
children be discouraged from using wireless devices at all. For example,
the government in the United Kingdom distributed leaflets containing
such a recommendation in December 2000. They noted that no evidence
exists that using a wireless device causes brain tumors or other ill effects.
Their recommendation to limit wireless device use by children was strictly
precautionary; it was not based on scientific evidence that any health hazard
exists.
11. What about wireless device interference with medical equipment?
Radiofrequency energy (RF) from wireless devices can interact with some
electronic devices. For this reason, FDA helped develop a detailed test method to
measure electromagnetic interference (EMI) of implanted cardiac pacemakers and
defibrillators from wireless telephones. This test method is now part of a standard
sponsored by the Association for the Advancement of Medical instrumentation
13
(AAMI). The final draft, a joint effort by FDA, medical device manufacturers,
and many other groups, was completed in late 2000. This standard will allow
manufacturers to ensure that cardiac pacemakers and defibrillators are safe from
wireless device EMI.
FDA has tested hearing aids for interference from handheld wireless devices and
helped develop a voluntary standard sponsored by the Institute of Electrical and
Electronic Engineers (IEEE). This standard specifies test methods and performance
requirements for hearing aids and wireless devices so that that no interference
occurs when a person uses a “compatible” device and a “compatible” hearing aid at
the same time. This standard was approved by the IEEE in 2000.
FDA continues to monitor the use of wireless devices for possible interactions with
other medical devices. Should harmful interference be found to occur, FDA will
conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
• FDA web page on wireless devices (http://www.fda.gov/cellphones)
• Federal Communications Commission (FCC) RF Safety Program (http://www.
fcc.gov/oet/rfsafety)
• International Commission on Non-Ionizing Radiation Protection (http://www.
icnirp.de)
• World Health Organization (WHO) International EMF Project (http://www.who.
int/emf )
• National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/)
AVOID POTENTIAL HEARING LOSS
Prolonged exposure to loud sounds (including music) is the most common cause
of preventable hearing loss. Some scientific research suggests that using portable
audio devices, such as portable music players and cellular telephones, at high
14
volume settings for long durations may lead to permanent noise-induced hearing
loss. This includes the use of headphones (including headsets, earbuds and
Bluetooth® or other wireless devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to
sound and distorted hearing. Individual susceptibility to noise-induced hearing
loss and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on
the nature of the sound, the device, the device settings and the headphones. You
should follow some commonsense recommendations when using any portable
audio device:
• Set the volume in a quiet environment and select the lowest volume at which
you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear what
you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to
listen to your portable device in a noisy environment, use noise-cancelling
headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock
concerts, that might cause temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
YOU CAN OBTAIN ADDITIONAL INFORMATION ON THIS SUBJECT FROM
THE FOLLOWING SOURCES:
American Academy of Audiology
15
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: 800-AAA-2336, 703-790-8466
Email: info@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nidcd.nih.gov
Internet: http://www.nidcd.nih.gov/health/hearing
National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1-800-CDC-INFO (1-800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/noise/default.html
FCC COMPLIANCE INFORMATION
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,there is
no guarantee that interference will not occur in a particular installation.If this
equipment does cause harmful interference to radio or television reception,which
can be determined by turning the equipment off and on, the user is encouraged
16
to try to correct the interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Warning: Changes or modifications made to this device not expressly approved
by Huawei Technologies Co., Ltd. may void the FCC authorization to operate this
device.
Emergency Calling
Emergency calls to 911 are routed to designated emergency call takers, often local
or county police, fire and rescue departments, known as Public Safety Answering
Points or PSAPs. Verizon Wireless provides PSAPs that have upgraded their
equipment with what's known as Enhanced 911 or E911 service, which, through
your GPS-capable device, automatically provides call takers with the telephone
number and information on the estimated location of the 911 caller to assist them
in dispatching emergency assistance. The most advanced form of E911 service is
referred to as Phase 2.
What is a GPS-capable device, and why is it so important for E911?
Verizon Wireless’ Phase 2 E911 location technology is built into the device; GPScapable devices rely on signals from the Federal Government's Global Positioning
System satellites to help estimate location when you make a 911 call. Verizon
Wireless' location-based technology provides the most accurate capability over
varied terrain, and is generally capable of estimates within 50 to 150 meters in
most cases.
17
GPS-capable devices have an embedded chipset that will help provide location
information to a PSAP when a caller dials 911. The device itself is not a standalone GPS device, and does not support or initiate any kind of individual tracking
capability. The location-determining capability becomes functional after dialing
911 when the network is prompted to determine the handset's location. Since the
Home Phone Connect Adaptor is designed for an indoor environment, please be
prepared to provide your location inside the premises to a PSAP. The GPS chipset
embedded in this device will work best if the device is located near a window or
other opening.
Where is E911 available?
Verizon Wireless’ Enhanced 911 service works only where PSAPs have upgraded
their equipment/systems to be able to read and use the Enhanced 911 location
data. If interested, customers should contact their local or state elected officials to
find out if the PSAP serving their town/city has updated their systems to use the
Enhanced 911 information or when wireless E911 service will be available in their
area.
What happens when I dial 911?
Upon dialing 911, calls are routed and answered according to guidelines set
by local public safety officials in your area. For example, some PSAPs answer
emergency calls centrally for their entire state, others for their county or town.
Most transfer calls or dispatch a responder nearest the emergency.
Verizon Wireless provides enhanced location information to emergency call takers
but it cannot guarantee your precise location. Wireless phones and other wireless
devices are radios and can react to the environment. Rain, snow, fog, falling leaves,
water, mountains, canyons and buildings may affect service. And in some places
Public Safety call takers still rely only on the caller's descriptions to locate and
dispatch help to people in emergency situations.
Note: Please note that a power service outage may prevent all Service, including
the completion of a 911 call if your home phone relies on external power. The
Home Phone Connect device is equipped with battery backup (refer to Section 3
18
for details). A power failure or disruption may require you to reset or reconfigure
the Device and other equipment prior to utilizing the Service or any 911
emergency response service.
Neither Verizon Wireless nor any of its affiliates shall be liable for any service
outage and/or inability to access emergency service personnel, nor shall
Verizon Wireless or any of its affiliates be responsible for the acts or omissions of
emergency response center personnel.
12 MONTH LIMITED WARRANTY
Personal Communications Devices, LLC. (the “Company”) warrants to the original
retail purchaser of this wireless device, that should this product or any part thereof
during normal consumer usage and conditions, be proven defective in material
or workmanship that results in product failure within the first twelve (12) month
period from the date of purchase, such defect(s) will be repaired or replaced (with
new or rebuilt parts) at the Company’s option, without charge for parts or labor
directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if
included, are similarly warranted for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United
States or Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling,
neglect, unauthorized alteration, misuse, improper installation or repair
or improper storage.
(b) Product whose mechanical serial number or electronic serial number has
been removed, altered or defaced.
(c) Damage from exposure to moisture, humidity, excessive temperatures or
extreme environmental conditions.
(d) Damage resulting from connection to, or use of any accessory or other
19
product not approved or authorized by the Company.
Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
(f ) Product damaged from external causes such as fire, flooding, dirt, sand,
weather conditions, battery leakage, blown fuse, theft or improper usage
of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for
geographic coverage, for inadequate signal reception by the antenna or for
communications range or operation of the cellular system as a whole.
When sending your wireless device to Personal Communications Devices for
repair or service, please note that any personal data or software stored on the
device may be inadvertently erased or altered. Therefore, we strongly recommend
you make a back up copy of all data and software contained on your device
before submitting it for repair or service. This includes all contact lists, downloads
(i.e. third-party software applications, ringtones, games and graphics) and any
other data added to your device. In addition, if your wireless device utilizes a
SIM or Multimedia card, please remove the card before submitting the device
and store for later use when your device is returned, Personal Communications
Devices is not responsible for and does not guarantee restoration of any thirdparty software, personal information or memory data contained in, stored on, or
integrated with any wireless device, whether under warranty or not, returned to
Personal Communications Devices for repair or service.
To obtain repairs or replacement within the terms of this Warranty, the product
should be delivered with proof of Warranty coverage (e.g. dated bill of sale),
the consumer’s return address, daytime phone number and/or fax number and
complete description of the problem, transportation prepaid, to the Company at
the address shown below or to the place of purchase for repair or replacement
processing. In addition, for reference to an authorized Warranty station in your
area, you may telephone in the United States (800) 229-1235, and in Canada (800)
465-9672 (in Ontario call 416-695-3060).
(e)
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO
20
THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE
COMPANY’S LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR
THE PRODUCT.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED
TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF
ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM
DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR
AN SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS
OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. THE COMPANY
SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS
WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED
OR REPLACED.
No person or representative is authorized to assume for the Company any liability
other than expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damage
so the above limitation or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights, which vary from state
to state or province to province.
IN USA:
Personal Communications Devices, LLC.
555 Wireless Blvd.
Hauppauge, NY 11788
(800) 229-1235
IN CANADA: PCD Communications Canada Ltd.
5535 Eglinton Avenue West
Suite# 234
Toronto, ON M9C 5K5
(800) 465-9672
21


---

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