Huawei Technologies HG552A ADSL+ Wireless (b/g) User Manual MAnual

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EchoLife HG552a Home Gateway

User Guide

HUAWEI TECHNOLOGIES CO., LTD.

EchoLife HG552a Home Gateway

V100R001

User Guide

Issue 02

Date 2009-05-26

Part Number 202150

Huawei Proprietary and Confidential

Huawei Technologies Co., Ltd. provides customers with comprehensive technical

support and service. For any assistance, please contact our local office or company

headquarters.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://www.huawei.com

Email: terminal@huawei.com

No part of this document may be reproduced or transmitted in any form or by

any means without prior written consent of Huawei Technologies Co., Ltd.

The product described in this manual may include copyrighted software of

Huawei Technologies Co., Ltd and possible licensors. Customers shall not in

any manner reproduce, distribute, modify, decompile, disassemble, decrypt,

extract, reverse engineer, lease, assign, or sublicense the said software, unless

such restrictions are prohibited by applicable laws or such actions are approved

by respective copyright holders under licenses.

Trademarks and Permissions

, , and are trademarks or registered trademarks of Huawei

Technologies Co., Ltd.

Other trademarks, product, service and company names mentioned are the

property of their respective owners.

Huawei Proprietary and Confidential

Notice

Some features of the product and its accessories described herein rely on the

software installed, capacities and settings of local network, and may not be

activated or may be limited by local network operators or network service

providers, thus the descriptions herein may not exactly match the product or its

accessories you purchase.

Huawei Technologies Co., Ltd reserves the right to change or modify any

information or specifications contained in this manual without prior notice or

obligation.

NO WARRANTY

THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS

REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND,

EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,

RELIABILITY OR CONTENTS OF THIS MANUAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO

CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY

SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR

LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR

ANTICIPATED SAVINGS.

Import and Export Regulations

Customers shall comply with all applicable export or import laws and regulations

and will obtain all necessary governmental permits and licenses in order to

export, re-export or import the product mentioned in this manual including the

software and technical data therein.

Federal Communications Commission (FCC)

Interference Statement

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation.

This equipment generates, uses and can radiate radio frequency energy and if

not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on. The user is encouraged to try

to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

To assure continued compliance, any changes or modifications not expressly

approved by the party responsible for compliance could void the user’s

authority to operate this equipment. (Example- use only shielded interface

cables when connecting to computer or peripheral devices).

FCC Radiation Exposure Statement

This equipment complies with Part 15 of the FCC Rules. Operation is subject

to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference

that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class

B digital Device, pursuant to Part 15 of the FCC rules.

Safety Precaution

The antenna(s) used for this transmitter must be installed to provide a

separation distance of at least 20cm from all persons.

Channel

This equipment marketed in USA is restricted by firmware to only operate on

2412~2462MHz channel 01~11.

EchoLife HG552a Home Gateway

User Guide Contents

Huawei Proprietary and Confidential

Contents

1 Safety Precautions ................................................................................................ 1-1

2 Product Overview ................................................................................................. 2-1

2.1 Product Features.......................................................................................................... 2-1

2.2 Network Application................................................................................................... 2-2

2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3

2.3.1 Indicators......................................................................................................... 2-3

2.3.2 Interfaces and Buttons..................................................................................... 2-2

2.4 System Requirements.................................................................................................. 2-3

3 Product Installation.............................................................................................. 3-1

3.1 Selecting the Installation Position ............................................................................... 3-1

3.2 Connecting the Cables................................................................................................. 3-1

4 Configuring the HG552a ..................................................................................... 4-1

4.1 Accessing the Web Configuration Page ...................................................................... 4-1

4.2 Changing the Administrator Password........................................................................ 4-1

5 Data Services ......................................................................................................... 5-2

5.1 Introduction................................................................................................................. 5-2

5.2 Configuring the PPPoE Mode ..................................................................................... 5-2

5.2.1 Getting Started ................................................................................................ 5-2

5.2.2 Configuring the PPPoE Mode for the WAN Interface .................................... 5-3

5.2.3 Configuring the Work Parameters of the LAN Interface ................................ 5-3

5.3 Configuring the Bridge Mode ..................................................................................... 5-4

5.3.1 Getting Started ................................................................................................ 5-4

5.3.2 Configuring the Bridge Mode for the WAN Interface .................................... 5-4

5.3.3 Creating a PPP Dialup Connection on the PC ................................................. 5-5

6 Voice Services........................................................................................................ 6-1

6.1 Introduction................................................................................................................. 6-1

6.2 Voice Service Configuration ....................................................................................... 6-1

6.2.1 Networking ..................................................................................................... 6-1

6.2.2 Getting Started ................................................................................................ 6-2

6.2.3 Configuration Procedure ................................................................................. 6-3

Contents

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User Guide

ii Huawei Proprietary and Confidential

7 Wireless Services .................................................................................................. 7-1

7.1 Introduction................................................................................................................. 7-1

7.2 Wireless Service Configuration................................................................................... 7-1

7.3 Configuring the MSSID Service ................................................................................. 7-1

7.3.1 Function .......................................................................................................... 7-1

7.3.2 Configuration Steps......................................................................................... 7-2

7.3.3 Connecting the PC with the HG552a Through the Wireless Network ............ 7-2

8 FAQs........................................................................................................................ 8-1

8.1 How can I configure a computer to use a static IP address?........................................ 8-1

8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2

8.3 What can I do if the terminal cannot access the Internet through a wireless network

adapter? ............................................................................................................................. 8-3

8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless

network adapter or if the WLAN connection is unsteady?................................................ 8-4

8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot

access the WLAN?............................................................................................................ 8-5

8.6 Is there any restriction on the number of the computers that access a WLAN through

wireless network adapters?................................................................................................ 8-5

8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5

8.8 What can I do if Web pages often cannot be displayed during Web page browsing and

can be displayed after the terminal is restarted?................................................................ 8-6

8.9 What can I do if noises exist during telephone calls?.................................................. 8-6

8.10 After a broadband terminal is installed, does Internet access degrade call quality or do

telephone calls lower the Internet access rate? .................................................................. 8-6

EchoLife HG552a Home Gateway

User Guide Figures

Huawei Proprietary and Confidential

iii

Figures

Figure 2-1 Network application of the HG552a ............................................................... 2-2

Figure 2-2 Indicators ........................................................................................................ 2-3

Figure 2-3 Interfaces and buttons ..................................................................................... 2-2

Figure 3-1 Connecting the HG552a.................................................................................. 3-2

Figure 6-1 Network model of voice services.................................................................... 6-2

Tables

Table 2-1 Description of the elements for the network application diagram ..................... 2-3

Table 2-2 Meanings of the indicators ................................................................................ 2-3

Table 2-3 Functions of the interfaces and buttons ............................................................. 2-2

Table 5-1 Work mode of the WAN interface ..................................................................... 5-2

Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2

Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4

Table 6-1 Description of the equipment in voice service networking................................ 6-2

Table 6-2 Configuration information to be collected before configuring voice services... 6-2

Table 7-1 Configuration information to be collected before configuring wireless service 7-1

EchoLife HG552a Home Gateway

User Guide Safety Precautions

Huawei Proprietary and Confidential

1-1

1 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them

Basic re

z While using the device, observe all applicable laws, directives and regulations, and

ther people.

Enviro

Do not expose the device to direct

e of 10 cm

z r

microwave oven, refrigerator, or mobile phone.

Operat

during operation.

quirements

z Keep the device dry during storage, transportation, and operation of the device.

z Prevent collision of the device with other objects during storage, transportation, and

operation of the device.

z Do not attempt to dismantle the device. In case of any fault, contact the authorized

maintenance center for assistance or repair.

z Without prior written consent, no organization or individual is permitted to make any

change to the structure, safety, and performance design of the device.

respect the legal rights of o

nmental Requirements

z Place the device in a well-ventilated place.

sunlight.

d stain.

z Keep the device clean, free of dust an

z Do not place the device near a water source or in a damp area.

z Place the device on a stable surface.

z Do not place any object on the top of the device. Reserve a minimum spac

at the four sides and on the top of the device for heat dissipation.

z Do not place the device on or near inflammable materials such as foam.

z Keep the device away from heat source or fire, such as a radiator or a candle.

Keep the device away from any household appliances with strong magnetic field o

electric field, such as

ion Requirements

z Do not allow children to play with the device or accessories. Swallowing the

accessories may be fatal.

z Use the accessories such as the power adaptor provided or authorized only by the

manufacturer.

Safety Precautions

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User Guide

1-2 Huawei Proprietary and Confidential

upply immediately and unplug all the cables connected to the device,

z ly of the device must meet the requirements of the input voltage of

able, make sure that your hands are dry.

ged,

z lean and dry, to prevent electric shock or other dangers.

ted to the device, such as the power cable, telephone cable, to avoid

onnect the power supply, and unplug the power supply and other

z Do not scratch or abrade the shell of the device. The shed painting may lead to skin

ons of the device. If the shed painting material drops into the host,

Cleanin

z connect the power supply, and unplug

all the cables connected to the device, such as the power cable, and telephone cable.

y cleaning solution or cleanser spray. Use a

Wirele

z a

z reless

z ic assistant medical-treatment device needs to confirm

z e device to the operation theater, Intensive Care Unit (ICU) or the

nna

z Make sure that the device does not get wet. If water gets into the device, disconnect

the power s

such as the power cable, and then contact the authorized maintenance center.

The power supp

the device.

z Before plugging or unplugging any cable, shut down the device and disconnect the

power supply.

z While plugging or unplugging any c

z Do not step on, pull, or stretch any cable. Otherwise, the cable may get dama

leading to malfunction of the device.

Do not use old or damaged cables.

Keep the power plug c

z During lightning, disconnect the device from the power supply, and unplug all the

cables connec

lightning strike.

If the device is not used for a long time, disconnect the power supply and unplug the

power plug.

z If smoke, sound, or smell is emitted from the device, stop using the device

immediately, disc

cables. Contact the authorized maintenance center for repair.

Make sure that no object (such as metal shavings) enters the device through the heat

dissipation vent.

allergy or malfuncti

a short circuit may occur.

g Requirements

Before cleaning the device, stop using it, dis

z Do not clean the device cover with an

piece of soft cloth to clean the device cover.

ss Product Usage Requirements

Keep the device away from magnetic storage devices (e.g., a magnetic card or

floppy disk), to prevent loss of the stored information.

Stop using the device or disconnect the power supply in situations where wi

device is prohibited or using of a wireless device leads to interference or danger.

The user who uses an electron

with the service center regarding the effects of the radio wave on this device.

Do not take th

Coronary Care Unit (CCU).

z When using the device maintain distance of 3 cm between your body and the ante

of the device.

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User Guide Safety Precautions

Huawei Proprietary and Confidential

1-3

try to bend your wireless device.

Enviro

e the abandoned device in a garbage can. You need to dispose it according

aban

z Do not drop, throw or

z Do not place the wireless device and its accessories in high temperature areas.

nmental Protection

D s

o not dispo

e local regulations on disposing of device packing materials, exhausted battery and

doned device, and support the recycling activity.

The shell of the device may be hot after the device is running for a long time. This is normal

and you do not have to worry about it.

EchoLife HG552a Home Gateway

User Guide Product Overview

Huawei Proprietary and Confidential

2-1

2 Product Overview

2.1 Pr

and small office and home office (SOHO) users. This section describes the features of

Flexible R

dialer

Protocol (DHCP) server

ulti-user access

Abund

ity (WiFi),

ility through the USB host interface

Outsta

ice

Standar

standard of the Digital

z operation

and service

provisioning processes to conveniently distribute customized services

oduct Features

The EchoLife HG552a (hereinafter referred to as the HG552a) is a high-performance

Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users

the HG552a.

outing

z Providing an embedded Point to Point Proto

z Supporting the Dynamic Host Configuration

col over Ethernet (PPPoE)

z Supporting simultaneous m

ant Service Interfaces

z Providing four high-speed Ethernet interfaces

z Supporting the routing mode and the bridge mode

z Providing the voice function through the Plain Old Telephone Service (POTS)

interface

idel

z Supporting the multi-service set identifier (MSSID) of Wireless F

which enables users to use wireless networks conveniently and securely

z Providing mobile storage capab

nding Voice Functions

Providing VoIP service and T.38 facsimile serv

d TR-069 Management Capability

z Providing complete compatibility with the TR-069

Subscriber Line (DSL) Forum

z Providing complete remote management and diagnosis

Providing a zero-configuration solution, which significantly lowers the

and maintenance costs and can be combined with the automatic upgrade

Product Overview

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ADSL/

z 13 Issue 2, ITU-T G.992.1

Wide A

cols, such as LLC and VC-MUX (RFC1483/2684)

z Supporting routing and bridging in conformance with RFC 2684

2.2 N

Figure 2-1

ADSL2+ Interface

z Providing embedded ADSL/ADSL2+ broadband network functio

z Supporting the ITU-T G.994.1 (G.hs) handshake protocol

Providing compatibility with Annex A ANSI T1.4

(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)

rea Network (WAN) Protocol

z Supporting multiple AAL5 proto

z Supporting PPPoE (RFC2516)

etwork Application

shows the network application of the HG552a.

Figure 2-1 Network application of the HG552a

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User Guide Product Overview

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2-3

: indicates an actual network connection.

: indicates a logical management channel.

T describes the elements sh 1.

Table 2-1 Description of the elemen on diagram

indicates a wireless connection.

able 2-1 own in Figure 2-

ts for the network applicati

Name Full Spelling

NGN Next Generation Network

Internet -

IPTV Internet Protocol Television

BRAS erver Broadband Remote Access S

DSLAM ss Multiplexer Digital Subscriber Line Acce

OSS Operations Support System

ACS Auto-Configuration Server

STB Set-Top Box

Notebook Computer -

2.3 Indicators, Interfaces and Buttons

2.3.1 Indicator

Figure 2-2.

The indicators of the HG552a are located on the front panel, as shown in

Figure 2-2 Indicators

Table 2-2 describes the meanings of the indicators.

Table 2-2 Meanings of the indicators

EchoLife HG552a Home Gateway

User Guide Product Overview

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2-1

Indicator Status Meaning

On The HG552a is powered on. POWER

Off The HG552a is powered off.

On The WLAN connection is normal but no data is

being transmitted.

Blinking The WLAN connection is normal and data is

being transmitted.

WIFI

Off The HG552a is powered off, the wireless

function is disabled, or the WLAN module is

faulty.

On The ADSL connection is established and

activated.

Blinking slowly

at 2 Hz

The ADSL connection is being activated.

Blinking quickly

at 4 Hz

The software of the HG552a is being upgraded.

ADSL

Off The HG552a is powered off or faulty.

On At least one Ethernet interface is connected

normally but no data is being transmitted.

Blinking Data is being transmitted over the LAN.

LAN

Off The HG552a is powered off or the network

cable is not connected properly.

On The HG552a is successfully registered with the

SIP server.

VOIP

Off The HG552a is powered off or fails to be

registered with the SIP server.

On The WAN connection is successfully

established but no data is being transmitted.

Blinking The WAN connection is successfully

established (the HG552a has obtained an IP

address through IPoE and PPPoE) and data is

being transmitted.

INTERNET

Off The HG552a is powered off or the WAN

connection is not yet established.

NOTE

WLAN = Wireless Local Area Network

SIP = Session Initiation Protocol

IPoE = IP over Ethernet

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2.3.2 Interfaces and Buttons

The interfaces and buttons of the HG552a are located on the rear panel and side panel, as

shown in Figure 2-3.

Figure 2-3 Interfaces and buttons

z The rear panel of the HG552a is shown on the left side of Figure 2-3. The following

interfaces are located on the rear panel: ADSL, PHONE1, PHONE2,

LAN1–LAN4, and POWER.

z The side panel of the HG552a is shown on the right side of Figure 2-3: the USB

interface, the RESET button and the WLAN/WPS button.

z The rear panel view and side panel view are for reference only. The actual

appearance may differ.

The HG552a can function as a print server when connected to a printer through the USB

interface on the side panel. It also supports multiple USB devices, such as the USB hard disk

and USB card reader. Moreover, it also supports accessing USB storage device by FTP.

Table 2-3 lists the functions of the interfaces and buttons.

Table 2-3 Functions of the interfaces and buttons

Interface or

Button

Function

ADSL Connects a splitter.

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User Guide Product Overview

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2-3

Interface or

Button

Function

PHONE1,

PHONE2

Connects a VoIP phone.

LAN1–LAN4 Connect PCs, switches, or other equipment.

POWER Connects a power adapter.

USB Connects a USB storage device, such as a USB disk.

RESET Restarts the equipment if this button is pressed and held for three

to six seconds, restores the factory settings of the equipment if

held for more than six seconds.

NOTE

After you restore the default settings, the customized data will be lost.

Therefore, press the RESET button with caution.

WLAN/WPS It is used to enable the WLAN function if this button is pressed

and held for one to six seconds, enable the WPS function if held

for more than six seconds.

2.4 System Requirements

Make sure that the following requirements are met before using the HG552a.

Operating System Requirements

The operating system (OS) requirements are as follows:

z Windows 98

z Windows Me

z Microsoft NT4

z Windows 2000

z Windows XP

z Windows Vista

PC Hardware Configuration

The requirements for the hardware configuration of the device are as follows:

z Memory: greater than 64 MB

z Remaining space of disk C: greater than 128 MB

z CD-ROM drive

Web Browser

Internet Explorer (IE) 6.0 or later versions, including FireFox2.0

EchoLife HG552a Home Gateway

User Guide Product Installation

Huawei Proprietary and Confidential

3-1

3 Product Installation

3.1 Se

rks. Therefore, it is recommended that the

z Ensure that the HG552a and the PC are placed away from electrical appliances

generating a strong magnetic or electric field, such as microwave ovens.

3.2 Connecting the Cables

lecting the Installation Position

Place the HG552a in a ventilated and shaded area according to the instructions given i

"Safety Precautions."

If you need to use the WLAN function of the HG552a, pay attention to the following

requirements when selecting the installation position of the HG552a:

Obstacles, such as cement walls and wooden plate walls, would affect the radio

signal propagation effect of wireless netwo

HG552a be installed in an open space so that no obstacles exist between the PC and

the HG552a to block signal propagation.

Before connecting the cables, power off all equipment connected to it including the

HG552a, the PC, and the switch.

Connect the other equipment, such as the PC and the telephone, to the HG552a

according to Figure 3-1.

Product Installation

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Figure 3-1 Connecting the HG552a

1 Phone interface 2 Splitter 3 Phone set

4 PC 5 Set-top box 6 Power adapter

EchoLife HG552a Home Gateway

User Guide Configuring the HG552a

Huawei Proprietary and Confidential

4-1

4 Configuring the HG552a

4.1 Ac

through which

the HG552a.

Step 2 ss bar of the Internet Explorer, and then press

Enter the administrator name (admin by default) and password (admin by default) in the

4.2 Ch

rd easy to remember, you can change the

gging in to the Web-based configuration utility.

ew password. Then enter the new password again in

Step 4

change the password successfully, next time log in to the Web-based

tility, enter the new password, and then click OK.

cessing the Web Configuration Page

guration pages, The HG552a provides simple and easy-to-use Web confi

you can check and configure the working parameters of

To log in to the Web configuration page, do as follows:

Step 1 Start the Internet Explorer on the PC.

Enter http://192.168.1.1 in the addre

Enter.

The Login dialog box is displayed.

anging the Administrator Password

For safety reasons or to make the passwo

administrator password for login after lo

To change the password, do as follows:

Step 1 Log in to the Web-based configuration utility.

Step 2 Choose Maintenance > Account in the navigation tree to display the account page.

Step 3 Enter the current password and the n

the Confirm Password text box for confirmation.

Click Submit to save the settings.

After you

configuration u

If you forget the user name or password that has been changed, you can restore the default

settings of the HG552a by pressing and holding the RESET button for over six seconds. Then,

the user name and password that are used for logging in to the Web-based configuration utility

are restored to default values. After you restore the default settings, however, your customized

data is lost. Therefore, use this function with caution.

Data Services

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5 Data Services

5.1 In

The WAN interface of the HG552a supports multiple work modes, as listed in Table 5-1.

You can s

Tmode of the WAN i

troduction

elect any of them as required.

able 5-1 Work nterface

Work Mode Description

PPPoE

z The HG552a serves as a router.

z Dialing is performed through the embedded

PPP dialer software of the HG552a.

z Data packets are encapsulated in PPPoE

mode.

Bridge

z Dialing is performed through the PPP dialer

software installed on the PC.

z The HG552a serves as a network bridge.

PPPoEoA = Point to Point Protocol over Ethernet over ATM

OTE

PPPoE = Point to Point Protocol over Ethernet

5.2 Co

In PPPoE mode, the HG552a performs dialing through the embedded PPP dialer

a router to connect user PCs to the Internet.

5.2.1 G

Table 5-2 lists the configuration information to be collected before configuring the

PPPoE m

Table 5-2 Configuration information to be configuring the PPPoE mode

nfiguring the PPPoE Mode

software and serves as

etting Started

ode.

collected before

Item Description

Connection mode PPPoE

VPI/VCI It is provided by the service provider.

Encapsulation mode It is provided by the service provider.

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User Guide Data Services

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5-3

Item Description

User name and password for PPPoE

dialing

It is provided by the service provider.

Authentication mode It the service provider. is provided by

LAN IP address and subnet mask of ss:

.0.

the HG552a

z Default LAN interface IP addre

192.168.1.1.

z Default subnet mask: 255.255.255

Default gateway address

obtained.

It is recommended that the default gateway

address be automatically

DNS address It is recommended that the DNS address be

automatically obtained.

NOTE

DNS = Domain Name Server

5.2.2 onfiguring the PPPoE Mode forC rface

Step 2 > WAN in the navigation tree to display the WAN Connection Page.

k operator in the VPI and VCI

Step 4

rovider.

Step 6 r name and password provided by the service provider for PPPoE dialing,

and

the WAN Inte

To configure the PPPoE mode for the WAN interface, do as follows:

Step 1 Log in to the Web-based configuration utility.

Click Basic

Step 3 Enter the VPI and VCI that are provided by the networ

text boxes.

Enter the service name in the Service Type text box.

Choose the encapsulation mode required by th

Step 5 e service provider from the

Encapsulation Mode drop-down list box, and configure the other parameters according

to the requirements of the service p

Enter the use

then finish the configuration.

You can use the default value for this parameter. In general, this parameter does not need to be

C terface

Step 1 Basic > LAN in the navigation tree to display the DHCP page.

Step 2 Con

configured.

5.2.3 onfiguring the Work Parameters of the LAN In

To configure the work parameters of the LAN interface, do as follows:

Click

figure the IP address and subnet mask of LAN interface on the HG552a.

You can use the default value for this parameter. In general, this parameter does not need to be

configured.

Data Services

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Step 3 DHCP Server and configure the relevant parameters.

Select Enable

The DHCP function is enabled to allocate IP addresses to PCs in the LAN. Generally, use the

defau

z ne PC is located in the LAN and a static IP address

z CP service be enabled if multiple PCs access the

Internet through the HG552a.

lt setting.

You can skip this step if only o

has been specified for the PC.

It is recommended that the DH

Use the default values for the other parameters. In general, they do not need to be configured.

Step 4

ay, DNS and other relevant information to

access the Internet through the HG552a.

5.3 Co

per-layer equipment or can

ialer software to access the Internet.

5.3.1 G

the configuration information to be collected before configuring the

bridge mo

Table 5-3 Configuration information re configuring the bridge mode

Click Submit to save the settings.

Next, you need to configure only the network adapter on the PC so that the PC can

automatically obtain the IP address, gatew

nfiguring the Bridge Mode

When the WAN interface of the HG552a is working in bridge mode, the HG552a serves

as a network bridge. In this case, each user PC connected to the HG552a can dynamically

obtain an IP address according to the configuration of the up

be installed with PPP d

etting Started

Table 5-3 lists

de.

to be collected befo

Item Description

Connection mode Bridge

VPI/VCI It is provided by the service provider.

Encapsulation mode It is provided by the service provider.

5.3.2 C

de drop-down list box on the WA N page displayed after you choose

For details, see section 5.2.2 "Configuring the PPPoE Mode for the WAN Interface".

onfiguring the Bridge Mode for the WAN Interface

The steps for configuring the bridge mode for the WAN interface are similar to those for

configuring the PPPoE mode. The difference is that you should select Bridge from th

Connection mo

Basic > WA N .

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After you configure the HG552a, each user PC connected to the HG552a can dynamically

obtain an IP address according to the configuration of the upper-layer equipment or can be

installed with PPP dialer software to access the Internet.

5.3.3 Creating a PPP Dialup Connection on the PC

When the gateway is working in bridge mode, you need to install the PPP dialer software

on your PC so that your PC can dial-up to the Internet. If the operating system (OS)

installed on the PC is Windows XP, the PC can also dial up to the Internet through the

PPP dialer software provided by Windows XP. Take Windows XP as an example. To

create a dialup connection, do as follows:

Step 1 In the task bar, choose Start > All Programs > Accessories > Communications >

Network Connections.

Step 2 In the Network Tasks area, choose Create a new connection, and then click Next.

Step 3 Select Connect to the Internet, and then click Next.

Step 4 Select Set up my connection manually, and then click Next.

Step 5 Select Connect using a broadband connection that requires a user name and

password, and then click Next.

Step 6 Enter the name of the dialup connection (you can enter any name) in the ISP Name text

box, and then click Next.

Step 7 Select Anyone's use or My use only, and then click Next.

Step 8 Enter the user name and password provided by the service provider for dialing, and then

click Next.

Step 9 Select Add a shortcut to this connection to my desktop, and finally click Finish.

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User Guide Voice Services

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6-1

6 Voice Services

6.1 In

The HG552a enables voice service interworking between the Internet and the Public

Switched Telephone Network (PSTN).

e Configuration

6.2.1 N

Figure 6-1 services.

troduction

The HG552a supports voice services based on the Session Initiation Protocol (SIP).

The SIP is an application layer protocol used to create, modify, or end multimedia

sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol

(HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with othe

protocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport

Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain

Name Server (DNS) protocol to implement voice services and the facsimile service.

6.2 Voice Servic

etworking

shows the network model of voice

Voice Services

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Figure 6-1 Network model of voice services

HG552a

Telephone Computer

BRAS

DSLAM

Proxy Server

Tpment shown

Table 6-1 Description of the equipment i

able 6-1 describes the equi in Table 6-1.

n voice service networking

Equipment Description

Proxy Server A ses in

server that forwards requests or respon

lace of the client

Registrar Server A server that receives registration requests

BRAS Broadband Remote Access Server

DSLAM Digital Subscriber Line Access Multiplexer

6.2.2 Getting Started

Tn informat oice

Table 6-2 Configuration information to b s

able 6-2 lists the configuratio

ervices.

ion to be collected before configuring v

e collected before configuring voice service

Item Description

SIP account number It is the SIP account number of the gateway.

User name and Password and the password of the SIP

vided by the service

provider.

The user name

account, it is pro

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Item Description

Local SIP port It is provided by the service provider.

Caller ID display mode It is used to select a mode for displaying the

caller ID among Display, Anonymous, and

Privacy.

Proxy server address and Proxy

rver port

It is provided by the service provider. If the

se service provider does not provide the port

number, the default value should be used.

Server It is used to select the primary server or the

secondary server.

Registration server address It is provided by the service provider.

It is provided by the service provider. If the

Registration server port

service provider does not provide the port

number, the default value should be used.

SIP server domain name After you set the domain name, the server

address in the packet is displayed as a

domain name.

6.2.3 Configuration Procedure

Step 1 Configure

Step 2 Configure the

1. Choose Bay the VoIP page.

2. Enter e

SIP accou

e user name and the password of the SIP account provided by the service

5. E

por .

Step 3 the SIP server.

1. Enter the address and the port of the proxy server provided by the service provider in

the Proxy server address and the Proxy server port text box.

2. Choose the primary server or secondary server from the Server drop-down list box.

3. Enter the address and the port of the registration server provided by the service

provider in the Registration server address and the Registration server port text

box.

4. Enter the home domain name of the SIP user in the SIP Server domain name box.

To configure voice services, do as follows:

the WAN interface. For details, see section 5 "Data Services".

SIP user.

asic > Voice in the navigation tree to displ

the SIP account number of the gateway provided by the service provider in th

nt number text box.

3. Enable the SIP user.

4. Enter th

rovider in the User name and the Password text box.

nter the port of the SIP account provided by the service provider in the Local SIP

t text box

Configure

Voice Services

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Enter the home domain name of the SIP user according to the actual conditions:

z If the service provider does not provide the home domain name of the SIP user, you

can enter the same name as in the Registration Server Address text box or leave

the SIP Server domain name text box blank.

z If the service provider has provided the home domain name of the SIP user, you

must enter it in the relevant text box.

Step 4 Click Submit to save the settings.

You can use the default value for this parameter. In general, this parameter does not need to be

configured.

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7-1

7 Wireless Services

7.1 In

PC, you only need

to activate the wireless network function on the HG552a. Therefore, you do not need to

connect any network cable, access the Internet through the WLAN.

7.2 W

1 lists the configuration information to be collected before configuring wireless

service.

Table 7-1 Configuration info cted before configuring wireless service

troduction

The HG552a supports 802.11b/g and provides wireless networking and interconnection

at home. To access the WLAN through the wireless data card on your

ireless Service Configuration

Table 7-

rmation to be colle

Item Description

SSID Indicates the ID of a service area in the wireless network.

The initial value is provided by the service provider.

Security nt

It is used to specify the security parameter of the curre

SSID. The gateway supports the open system,

authentication modes, such as WEP, WPA-PSK, and

WPA2-PSK, and corresponding encryption modes.

Enable WPS It is used to specify whether to enable the WPS function

only the first SSID provides the WPS function.

Wireless access

password s

e initial value is provided by the

service provider.

Indicates the shared key for WPA pre-authentication. If

WPA-PSK is set as the authentication mode, the wireles

access code is the shared key for WPA

pre-authentication. Th

ng the MSSID Service

7.3.1 F

configure encryption parameters separately for each service set identifier (SSID).

7.3 Configuri

unction

The HG552a supports the multi-service set identifier (MSSID) function. You can

Wireless Services

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With the MSSID function, you can virtualize multiple independent access points (APs)

used in wireless networks. In terms of the wireless network, client each virtualized

wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID.

The HG552a supports one SSID, which can be configured through the Web

configuration page of the HG552a or configured remotely through the management

system of the HG552a.

7.3.2 Configuration Steps

To configure the SSIDs of the HG552a, do as follows:

Step 1 Choose Basic > LAN > WLAN on the Web configuration page to show the wireless

settings page.

Step 2 Select Enable WLAN to enable the WLAN function.

Step 3 Select a country where the WLAN works in the Country code text box.

Step 4 Select an appropriate channel in the Channel text box based on the settings of the

WLAN.

To avoid signal interference, channels allocated to each AP should be different. You are

recommended to select Auto in the Channel text box.

Step 5 Select SSID1 in the SSID index drop-down list box.

Step 6 Select Enable to enable the selected SSID.

Step 7 Select the security mode in the Security drop-down list box.

When you specify the security mode, the gateway supports the corresponding WPA

pre-shared key and WPA encryption mode for the SSID.

Step 8 Click Submit to save the settings.

On the WLAN Filtering page, you can configure MAC address filtering for the WiFi.

7.3.3 Connecting the PC with the HG552a Through the Wireless

Network

After you install a wireless network card on your PC, the wireless data card

automatically searches for an available wireless network. After the wireless data card

detects a wireless network, you need to set the name of the wireless network (that is, the

SSID) and the wireless network access password as prompted by the software of the

wireless data card.

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8 FAQs

8.1 How can I configure a computer to use a static IP

addre

nection

Step 3 nnection uses the following items group box of the Local Area

t Internet Protocol (TCP/IP). Click

Step 5

dress, enter 192.168.1.100. Ensure that this IP address is unique and not

ther computers.

ss?

Take a computer that runs Windows XP as an example. To configure the computer to use

a static IP address, do as follows:

Step 1 In the Control Panel window, double-click Network Connections to display the Network

Connections window.

Step 2 In the Network Connections window, right-click the working Local Area Con

and choose Properties.

In the This co

Connection Properties dialog box, selec

Properties.

Step 4 Select Use the following IP address.

Set the IP address of the computer and ensure that the IP address is in the same network

segment as the local area network (LAN) IP address of the terminal.

Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP

address of the computer, do as follows:

1. In IP ad

used by o

The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254.

Step 6

Step 7 In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local

Area Connection Properties dialog box, click OK.

2. In Subnet mask, enter 255.255.255.0.

3. In Default gateway, enter 192.168.1.1.

Consult your network service provider about the IP address of the domain name server

(DNS). In Preferred DNS server and Alternate DNS server, enter the IP address.

If you configure the static IP address for the purposes of accessing the We

configuration page of the terminal, you can skip this step.

FAQs

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8.2 W through

the te

Step 1 Ch

If t

2. at electricity comes from the socket and that the input power of the socket

er. If the

t use the

connected to the socket through the power

Step 2 Aft ck whether the

rform further checks as follows:

at the

rom the electric appliances that

Step 3 Ch he LAN indicator of the terminal is on.

uter is properly

r replace the network cable.

nter.

Step 4

to the icon of the network adapter, you can infer that the driver for the

hat can I do if I cannot visit Web sites

rminal?

eck whether the POWER indicator of the terminal is on.

he POWER indicator is off, perform further checks as follows:

1. Ensure that the power switch of the terminal is turned on.

Ensure th

meets the requirements described on the label of the terminal power adapt

voltage is unsteady, for example, if the voltage is too high or too low, do no

terminal. Wait until the voltage restores to its normal level, and then use the terminal

3. Ensure that the terminal is properly

adapter.

If the POWER indicator is still off, contact an authorized maintenance center.

er powering on the terminal, wait for about three minutes. Then che

ADSL indicator of the terminal is on.

he ADSL indicator blinks for a long time, pe

If t

1. Ensure that telephone lines are properly connected. Especially ensure th

telephone line connecting to the splitter is properly connected.

2. Ensure that terminal cables or telephone lines are far f

generate strong magnetic or electric fields.

3. Replace telephone lines.

If the ADSL indicator still blinks, contact your network service provider.

eck whether t

If the LAN indicator is off, perform further checks as follows:

1. Ensure that the network adapter of the computer is enabled.

2. Ensure that the network cable between the terminal and the comp

connected.

3. Remove and then insert the network cable o

If the LAN indicator is still off, contact an authorized maintenance ce

Check whether the driver for the network adapter is properly installed.

e a compute

Ta r that runs Windows XP as an example. To check whether the driver for

the network adapter is installed, do as follows:

1. On the desktop, right-click My Computer and choose Manage.

2. In the navigation tree of the Computer Management window, choose Device

Manager.

3. In the right pane of the Computer Management window, click Network adapters

to view the information about the network adapter of the computer.

If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is

displayed next

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Step 5

Step 6 Che

successfully, perform further checks as

your network service provider.

Step 7 Web browser is correctly configured. Take the

ample. To

igured, do as

box, ensure that Use a proxy server for your LAN (These settings will not apply

ervice provider.

t access the

Intern

Step 1 d.

nual of the terminal.

er the wireless network adapter supports the 802.11b and 802.11g protocols.

network adapter is not properly installed. In this case, re-install the driver for the network

adapter of the computer.

For details about how to set the parameters, see the description of the PPP dialing

software.

Ensure that you have entered the correct user name and user password that are required

by the PPP dialing software.

The user name and the user password are provided by your network service provider.

ck whether you can use the PPP dialing software to dial successfully.

If you cannot use the PPP dialing software to dial

follows:

1. Stop the PPP dialing software and then power off the terminal. After five minutes

power on the terminal and use the PPP dialing software to dial again.

2. Restore the default settings of the terminal.

If the problem persists, contact

Check whether the proxy server of the

Internet Explorer installed on a computer that runs Windows XP as an ex

check whether the proxy server of the Web browser is correctly conf

follows:

1. Start the Internet Explorer.

Choose Tools > Internet Options.

In the Internet Options dialog box, click the Conne3. ctions tab.

4. In the Local Area Network (LAN) settings group box, click LAN settings.

5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog

to dial-up or VPN connections) is not selected.

Step 8 Try to access multiple other Web sites to check whether the terminal can access

If the terminal still cannot access other Web sites, contact your network s

8.3 What can I do if the terminal canno

et through a wireless network adapter?

Ensure that the power cables and telephone lines of the terminal are properly connecte

Step 2 Check whether the WIFI indicator of the terminal is on.

If the WIFI indicator is off, you can infer that the wireless local area network (WLAN)

function of the terminal is disabled. In this case, enable the WLAN function.

For details about how to enable the WLAN function, see the ma

Step 3 See the description of the wireless network adapter that is installed on the computer an

check wheth

FAQs

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d 802.11g protocols,

Step 4 dapter is properly installed on the

If t ll it properly.

Step 5

tion and

cannot detect a WLAN, place the computer close to the terminal and

between the

Step 6 whether the computer accesses the WLAN of the terminal successfully.

Step 7 Check whether you can use the PPP dialing software to dial successfully.

provider.

8.4 W

wireless network adapter

or if t

Step 1

, refrigerators, or cordless telephones that

Step 2

transmission effects of WLAN

cles such as cement

or wooden walls.

If the wireless network adapter does not support the 802.11b an

replace it with the network adapter that supports the protocols.

Check whether the driver for the wireless network a

computer.

he driver is improperly installed, insta

Check whether the computer can receive the signals of a WLAN.

Take a computer that runs Windows XP as an example. To check whether the computer

can receive the signals of a WLAN, do as follows:

1. In the Control Panel window, double-click Network Connections to display the

Network Connections window.

2. In the Network Connections window, right-click Wireless Network Connec

choose View Available Wireless Network.

If the computer

ensure that no obstacles such as cement or wooden walls are present

wireless client and the terminal.

Check

Check the list of wireless network connections and ensure that the terminal is connected

to the WLAN.

Step 8 Try to access multiple Web sites to check whether the terminal can access other W

sites.

If the terminal cannot access other Web sites either, restore the default settings of the

terminal. If the problem persists, contact your network service

hat can I do if sometimes the terminal cannot

access the Internet through a

he WLAN connection is unsteady?

Check the positions of your terminal and computer. Ensure that they are far from the

electric appliances such as microwave ovens

generate strong magnetic or electric fields.

Place your terminal in an open position.

Although radio signals can pass through obstacles, the

radio signals are affected if radio signals pass through too many obsta

Step 3 Place your computer close to your terminal.

If your computer is far from your terminal, the effects of the WLAN are affected.

Step 4 Place your terminal and computer in another direction.

Step 5 Do not use your terminal to access a WLAN during thunderstorms.

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8.5 W

encry

Step 1 Del ns from your computer.

ireless network connection

5. Delete all the other wireless network connections from the Preferred Networks

8.6 Is

comp

netwo

t access the

purposes of

mputers that

uld not exceed five.

8.7 What can I do if I cannot access the terminal

ites through the terminal?"

ss is in the same

Step 3 Ensure that your Web browser does not use a proxy server.

Step 4 Ensure that you have entered the correct user name and user password that are used for

accessing the terminal configuration page.

Step 5 If the problem persists, restore the default settings of the terminal.

hat can I do if the WLAN of the terminal is not

pted and the computer cannot access the WLAN?

ete the settings of wireless network connectio

Take a computer that runs Windows XP as an example. To delete the settings of wireless

work connections, d

net o as follows:

1. In the Control Panel window, double-click Network Connections to display the

Network Connections window.

2. In the Network Connections window, right-click Wireless Network Connection and

choose Properties.

3. In the Wireless Network Connection Properties dialog box, click the Wireless

Networks ta

4. In the Preferred Networks group box, select the latest w

saved on your computer. Then click Remove.

group box.

6. Click OK.

Step 2 Create a wireless network connection that is not encrypted.

there any restriction on the number of the

uters that access a WLAN through wireless

rk adapters?

Theoretically, the terminal supports hundreds of concurrent computers tha

Internet through wireless network adapters. In practical applications, for the

the high performance of a wireless network, the number of the concurrent co

connect to the terminal sho

configuration page?

Step 1 See the answer to 8.2 "What can I do if I cannot visit Web s

and ensure that the power supply of the terminal works properly and that the telephone

lines and network cables of the terminal are properly connected.

Step 2 Check the IP address of your computer and ensure that this IP addre

network segment as the LAN IP address of the terminal.

FAQs

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8.8 What can I do if Web pages often cannot be

displayed during Web page browsing and can be

displayed after the terminal is restarted?

Step 1 Ensure that the terminal and other devices such as telephones or fax machines are

connected to the telephone line through a splitter.

For details about how to install a splitter, see the related description in the manual.

Step 2 Ensure that telephone lines are properly connected.

If the telephone lines are improperly connected, the stability of the network connection is

affected.

Step 3 Check the positions of your terminal and computer. Ensure that they are far from the

electric appliances such as microwave ovens, refrigerators, or cordless telephones that

generate strong magnetic or electric fields.

If the problem persists, contact your service provider.

8.9 What can I do if noises exist during telephone calls?

Step 1 Ensure that a splitter is installed.

A splitter helps to protect the call quality of the asymmetric digital subscriber line

(ADSL) from being affected due to the interference of other type of signals.

Step 2 Ensure that telephone lines are properly connected. Especially ensure that the telephone

line connecting to the splitter is properly connected.

Step 3 Replace telephone lines and ensure that the telephone lines are not faulty.

8.10 After a broadband terminal is installed, does

Internet access degrade call quality or do telephone

calls lower the Internet access rate?

No. The terminal uses the frequency division multiplexing (FDM) and splitter

technologies to separate voice signals from data signals. Although the two types of

signals are transmitted through one telephone line, they are carried by different

frequency bands. Therefore, they do not interfere with each other. In this case, you can

make a telephone call and access the Internet at the same time, without degrading call

quality or lowering the Internet access rate.

HUAWEI TECHNOLOGIES CO., LTD.

Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

www.huawei.com

Part Number: 202150

Huawei Technologies HG552A ADSL+ Wireless (b/g) User Manual MAnual

Huawei Technologies Co.,Ltd ADSL+ Wireless (b/g) MAnual

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