Huawei Technologies HG552A ADSL+ Wireless (b/g) User Manual MAnual

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EchoLife HG552a Home Gateway
User Guide
HUAWEI TECHNOLOGIES CO., LTD.
EchoLife HG552a Home Gateway
V100R001
User Guide
Issue
02
Date
2009-05-26
Part Number
202150
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Copyright © Huawei Technologies Co., Ltd.
Huawei Technologies Co., Ltd. provides customers with comprehensive technical
support and service. For any assistance, please contact our local office or company
headquarters.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
terminal@huawei.com
Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by
any means without prior written consent of Huawei Technologies Co., Ltd.
The product described in this manual may include copyrighted software of
Huawei Technologies Co., Ltd and possible licensors. Customers shall not in
any manner reproduce, distribute, modify, decompile, disassemble, decrypt,
extract, reverse engineer, lease, assign, or sublicense the said software, unless
such restrictions are prohibited by applicable laws or such actions are approved
by respective copyright holders under licenses.
Trademarks and Permissions
, and
Technologies Co., Ltd.
are trademarks or registered trademarks of Huawei
Other trademarks, product, service and company names mentioned are the
property of their respective owners.
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Notice
Some features of the product and its accessories described herein rely on the
software installed, capacities and settings of local network, and may not be
activated or may be limited by local network operators or network service
providers, thus the descriptions herein may not exactly match the product or its
accessories you purchase.
Huawei Technologies Co., Ltd reserves the right to change or modify any
information or specifications contained in this manual without prior notice or
obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS
REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR
LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR
ANTICIPATED SAVINGS.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations
and will obtain all necessary governmental permits and licenses in order to
export, re-export or import the product mentioned in this manual including the
software and technical data therein.
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Federal Communications Commission (FCC)
Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on. The user is encouraged to try
to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment. (Example- use only shielded interface
cables when connecting to computer or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital Device, pursuant to Part 15 of the FCC rules.
Safety Precaution
The antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20cm from all persons.
Channel
This equipment marketed in USA is restricted by firmware to only operate on
2412~2462MHz channel 01~11.
EchoLife HG552a Home Gateway
User Guide
Contents
Contents
1 Safety Precautions ................................................................................................ 1-1
2 Product Overview ................................................................................................. 2-1
2.1 Product Features.......................................................................................................... 2-1
2.2 Network Application ................................................................................................... 2-2
2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3
2.3.1 Indicators......................................................................................................... 2-3
2.3.2 Interfaces and Buttons..................................................................................... 2-2
2.4 System Requirements.................................................................................................. 2-3
3 Product Installation .............................................................................................. 3-1
3.1 Selecting the Installation Position ............................................................................... 3-1
3.2 Connecting the Cables................................................................................................. 3-1
4 Configuring the HG552a ..................................................................................... 4-1
4.1 Accessing the Web Configuration Page ...................................................................... 4-1
4.2 Changing the Administrator Password ........................................................................ 4-1
5 Data Services ......................................................................................................... 5-2
5.1 Introduction ................................................................................................................. 5-2
5.2 Configuring the PPPoE Mode ..................................................................................... 5-2
5.2.1 Getting Started ................................................................................................ 5-2
5.2.2 Configuring the PPPoE Mode for the WAN Interface .................................... 5-3
5.2.3 Configuring the Work Parameters of the LAN Interface ................................ 5-3
5.3 Configuring the Bridge Mode ..................................................................................... 5-4
5.3.1 Getting Started ................................................................................................ 5-4
5.3.2 Configuring the Bridge Mode for the WAN Interface .................................... 5-4
5.3.3 Creating a PPP Dialup Connection on the PC ................................................. 5-5
6 Voice Services........................................................................................................ 6-1
6.1 Introduction ................................................................................................................. 6-1
6.2 Voice Service Configuration ....................................................................................... 6-1
6.2.1 Networking ..................................................................................................... 6-1
6.2.2 Getting Started ................................................................................................ 6-2
6.2.3 Configuration Procedure ................................................................................. 6-3
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User Guide
7 Wireless Services .................................................................................................. 7-1
7.1 Introduction ................................................................................................................. 7-1
7.2 Wireless Service Configuration................................................................................... 7-1
7.3 Configuring the MSSID Service ................................................................................. 7-1
7.3.1 Function .......................................................................................................... 7-1
7.3.2 Configuration Steps......................................................................................... 7-2
7.3.3 Connecting the PC with the HG552a Through the Wireless Network ............ 7-2
8 FAQs........................................................................................................................ 8-1
8.1 How can I configure a computer to use a static IP address?........................................ 8-1
8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2
8.3 What can I do if the terminal cannot access the Internet through a wireless network
adapter? ............................................................................................................................. 8-3
8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless
network adapter or if the WLAN connection is unsteady?................................................ 8-4
8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot
access the WLAN? ............................................................................................................ 8-5
8.6 Is there any restriction on the number of the computers that access a WLAN through
wireless network adapters?................................................................................................ 8-5
8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5
8.8 What can I do if Web pages often cannot be displayed during Web page browsing and
can be displayed after the terminal is restarted? ................................................................ 8-6
8.9 What can I do if noises exist during telephone calls? .................................................. 8-6
8.10 After a broadband terminal is installed, does Internet access degrade call quality or do
telephone calls lower the Internet access rate? .................................................................. 8-6
ii
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Figures
Figures
Figure 2-1 Network application of the HG552a ............................................................... 2-2
Figure 2-2 Indicators ........................................................................................................ 2-3
Figure 2-3 Interfaces and buttons ..................................................................................... 2-2
Figure 3-1 Connecting the HG552a.................................................................................. 3-2
Figure 6-1 Network model of voice services.................................................................... 6-2
Tables
Table 2-1 Description of the elements for the network application diagram ..................... 2-3
Table 2-2 Meanings of the indicators ................................................................................ 2-3
Table 2-3 Functions of the interfaces and buttons ............................................................. 2-2
Table 5-1 Work mode of the WAN interface ..................................................................... 5-2
Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2
Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4
Table 6-1 Description of the equipment in voice service networking................................ 6-2
Table 6-2 Configuration information to be collected before configuring voice services... 6-2
Table 7-1 Configuration information to be collected before configuring wireless service 7-1
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User Guide
Safety Precautions
1 Safety Precautions
For safety purposes, carefully read through these safety precautions and observe them
during operation.
Basic requirements
Keep the device dry during storage, transportation, and operation of the device.
Prevent collision of the device with other objects during storage, transportation, and
operation of the device.
Do not attempt to dismantle the device. In case of any fault, contact the authorized
maintenance center for assistance or repair.
Without prior written consent, no organization or individual is permitted to make any
change to the structure, safety, and performance design of the device.
While using the device, observe all applicable laws, directives and regulations, and
respect the legal rights of other people.
Environmental Requirements
Place the device in a well-ventilated place. Do not expose the device to direct
sunlight.
Keep the device clean, free of dust and stain.
Do not place the device near a water source or in a damp area.
Place the device on a stable surface.
Do not place any object on the top of the device. Reserve a minimum space of 10 cm
at the four sides and on the top of the device for heat dissipation.
Do not place the device on or near inflammable materials such as foam.
Keep the device away from heat source or fire, such as a radiator or a candle.
Keep the device away from any household appliances with strong magnetic field or
electric field, such as microwave oven, refrigerator, or mobile phone.
Operation Requirements
Do not allow children to play with the device or accessories. Swallowing the
accessories may be fatal.
Use the accessories such as the power adaptor provided or authorized only by the
manufacturer.
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Safety Precautions
Make sure that the device does not get wet. If water gets into the device, disconnect
the power supply immediately and unplug all the cables connected to the device,
such as the power cable, and then contact the authorized maintenance center.
The power supply of the device must meet the requirements of the input voltage of
the device.
Before plugging or unplugging any cable, shut down the device and disconnect the
power supply.
While plugging or unplugging any cable, make sure that your hands are dry.
Do not step on, pull, or stretch any cable. Otherwise, the cable may get damaged,
leading to malfunction of the device.
Do not use old or damaged cables.
Keep the power plug clean and dry, to prevent electric shock or other dangers.
During lightning, disconnect the device from the power supply, and unplug all the
cables connected to the device, such as the power cable, telephone cable, to avoid
lightning strike.
If the device is not used for a long time, disconnect the power supply and unplug the
power plug.
If smoke, sound, or smell is emitted from the device, stop using the device
immediately, disconnect the power supply, and unplug the power supply and other
cables. Contact the authorized maintenance center for repair.
Make sure that no object (such as metal shavings) enters the device through the heat
dissipation vent.
Do not scratch or abrade the shell of the device. The shed painting may lead to skin
allergy or malfunctions of the device. If the shed painting material drops into the host,
a short circuit may occur.
Cleaning Requirements
Before cleaning the device, stop using it, disconnect the power supply, and unplug
all the cables connected to the device, such as the power cable, and telephone cable.
Do not clean the device cover with any cleaning solution or cleanser spray. Use a
piece of soft cloth to clean the device cover.
Wireless Product Usage Requirements
1-2
Keep the device away from magnetic storage devices (e.g., a magnetic card or a
floppy disk), to prevent loss of the stored information.
Stop using the device or disconnect the power supply in situations where wireless
device is prohibited or using of a wireless device leads to interference or danger.
The user who uses an electronic assistant medical-treatment device needs to confirm
with the service center regarding the effects of the radio wave on this device.
Do not take the device to the operation theater, Intensive Care Unit (ICU) or the
Coronary Care Unit (CCU).
When using the device maintain distance of 3 cm between your body and the antenna
of the device.
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Safety Precautions
Do not drop, throw or try to bend your wireless device.
Do not place the wireless device and its accessories in high temperature areas.
Environmental Protection
Do not dispose the abandoned device in a garbage can. You need to dispose it according
to the local regulations on disposing of device packing materials, exhausted battery and
abandoned device, and support the recycling activity.
The shell of the device may be hot after the device is running for a long time. This is normal
and you do not have to worry about it.
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Product Overview
2 Product Overview
2.1 Product Features
The EchoLife HG552a (hereinafter referred to as the HG552a) is a high-performance
Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users
and small office and home office (SOHO) users. This section describes the features of
the HG552a.
Flexible Routing
Providing an embedded Point to Point Protocol over Ethernet (PPPoE) dialer
Supporting the Dynamic Host Configuration Protocol (DHCP) server
Supporting simultaneous multi-user access
Abundant Service Interfaces
Providing four high-speed Ethernet interfaces
Supporting the routing mode and the bridge mode
Providing the voice function through the Plain Old Telephone Service (POTS)
interface
Supporting the multi-service set identifier (MSSID) of Wireless Fidelity (WiFi),
which enables users to use wireless networks conveniently and securely
Providing mobile storage capability through the USB host interface
Outstanding Voice Functions
Providing VoIP service and T.38 facsimile service
Standard TR-069 Management Capability
Providing complete compatibility with the TR-069 standard of the Digital
Subscriber Line (DSL) Forum
Providing complete remote management and diagnosis
Providing a zero-configuration solution, which significantly lowers the operation
and maintenance costs and can be combined with the automatic upgrade and service
provisioning processes to conveniently distribute customized services
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Product Overview
ADSL/ADSL2+ Interface
Providing embedded ADSL/ADSL2+ broadband network functions
Supporting the ITU-T G.994.1 (G.hs) handshake protocol
Providing compatibility with Annex A ANSI T1.413 Issue 2, ITU-T G.992.1
(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)
Wide Area Network (WAN) Protocol
Supporting multiple AAL5 protocols, such as LLC and VC-MUX (RFC1483/2684)
Supporting PPPoE (RFC2516)
Supporting routing and bridging in conformance with RFC 2684
2.2 Network Application
Figure 2-1 shows the network application of the HG552a.
Figure 2-1 Network application of the HG552a
2-2
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Product Overview
: indicates an actual network connection.
: indicates a logical management channel.
: indicates a wireless connection.
Table 2-1 describes the elements shown in Figure 2-1.
Table 2-1 Description of the elements for the network application diagram
Name
Full Spelling
NGN
Next Generation Network
Internet
IPTV
Internet Protocol Television
BRAS
Broadband Remote Access Server
DSLAM
Digital Subscriber Line Access Multiplexer
OSS
Operations Support System
ACS
Auto-Configuration Server
STB
Set-Top Box
Notebook Computer
2.3 Indicators, Interfaces and Buttons
2.3.1 Indicators
The indicators of the HG552a are located on the front panel, as shown in Figure 2-2.
Figure 2-2 Indicators
Table 2-2 describes the meanings of the indicators.
Table 2-2 Meanings of the indicators
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Product Overview
Indicator
Status
Meaning
POWER
On
The HG552a is powered on.
Off
The HG552a is powered off.
On
The WLAN connection is normal but no data is
being transmitted.
Blinking
The WLAN connection is normal and data is
being transmitted.
Off
The HG552a is powered off, the wireless
function is disabled, or the WLAN module is
faulty.
On
The ADSL connection is established and
activated.
Blinking slowly
at 2 Hz
The ADSL connection is being activated.
Blinking quickly
at 4 Hz
The software of the HG552a is being upgraded.
Off
The HG552a is powered off or faulty.
On
At least one Ethernet interface is connected
normally but no data is being transmitted.
Blinking
Data is being transmitted over the LAN.
Off
The HG552a is powered off or the network
cable is not connected properly.
On
The HG552a is successfully registered with the
SIP server.
Off
The HG552a is powered off or fails to be
registered with the SIP server.
On
The WAN connection is successfully
established but no data is being transmitted.
Blinking
The WAN connection is successfully
established (the HG552a has obtained an IP
address through IPoE and PPPoE) and data is
being transmitted.
Off
The HG552a is powered off or the WAN
connection is not yet established.
WIFI
ADSL
LAN
VOIP
INTERNET
NOTE
WLAN = Wireless Local Area Network
SIP = Session Initiation Protocol
IPoE = IP over Ethernet
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Product Overview
2.3.2 Interfaces and Buttons
The interfaces and buttons of the HG552a are located on the rear panel and side panel, as
shown in Figure 2-3.
Figure 2-3 Interfaces and buttons
The rear panel of the HG552a is shown on the left side of Figure 2-3. The following
interfaces are located on the rear panel: ADSL, PHONE1, PHONE2,
LAN1–LAN4, and POWER.
The side panel of the HG552a is shown on the right side of Figure 2-3: the USB
interface, the RESET button and the WLAN/WPS button.
The rear panel view and side panel view are for reference only. The actual
appearance may differ.
The HG552a can function as a print server when connected to a printer through the USB
interface on the side panel. It also supports multiple USB devices, such as the USB hard disk
and USB card reader. Moreover, it also supports accessing USB storage device by FTP.
Table 2-3 lists the functions of the interfaces and buttons.
Table 2-3 Functions of the interfaces and buttons
2-2
Interface or
Button
Function
ADSL
Connects a splitter.
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Interface or
Button
Function
PHONE1,
PHONE2
Connects a VoIP phone.
LAN1–LAN4
Connect PCs, switches, or other equipment.
POWER
Connects a power adapter.
Product Overview
USB
Connects a USB storage device, such as a USB disk.
RESET
Restarts the equipment if this button is pressed and held for three
to six seconds, restores the factory settings of the equipment if
held for more than six seconds.
NOTE
After you restore the default settings, the customized data will be lost.
Therefore, press the RESET button with caution.
WLAN/WPS
It is used to enable the WLAN function if this button is pressed
and held for one to six seconds, enable the WPS function if held
for more than six seconds.
2.4 System Requirements
Make sure that the following requirements are met before using the HG552a.
Operating System Requirements
The operating system (OS) requirements are as follows:
Windows 98
Windows Me
Microsoft NT4
Windows 2000
Windows XP
Windows Vista
PC Hardware Configuration
The requirements for the hardware configuration of the device are as follows:
Memory: greater than 64 MB
Remaining space of disk C: greater than 128 MB
CD-ROM drive
Web Browser
Internet Explorer (IE) 6.0 or later versions, including FireFox2.0
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Product Installation
3 Product Installation
3.1 Selecting the Installation Position
Place the HG552a in a ventilated and shaded area according to the instructions given in
"Safety Precautions."
If you need to use the WLAN function of the HG552a, pay attention to the following
requirements when selecting the installation position of the HG552a:
Obstacles, such as cement walls and wooden plate walls, would affect the radio
signal propagation effect of wireless networks. Therefore, it is recommended that the
HG552a be installed in an open space so that no obstacles exist between the PC and
the HG552a to block signal propagation.
Ensure that the HG552a and the PC are placed away from electrical appliances
generating a strong magnetic or electric field, such as microwave ovens.
3.2 Connecting the Cables
Before connecting the cables, power off all equipment connected to it including the
HG552a, the PC, and the switch.
Connect the other equipment, such as the PC and the telephone, to the HG552a
according to Figure 3-1.
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Product Installation
Figure 3-1 Connecting the HG552a
3-2
Phone interface
PC
Splitter
Set-top box
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Phone set
Power adapter
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User Guide
Configuring the HG552a
4 Configuring the HG552a
4.1 Accessing the Web Configuration Page
The HG552a provides simple and easy-to-use Web configuration pages, through which
you can check and configure the working parameters of the HG552a.
To log in to the Web configuration page, do as follows:
Step 1
Step 2
Start the Internet Explorer on the PC.
Enter http://192.168.1.1 in the address bar of the Internet Explorer, and then press
Enter.
The Login dialog box is displayed.
Enter the administrator name (admin by default) and password (admin by default) in the
Login dialog box, and then click OK.
4.2 Changing the Administrator Password
For safety reasons or to make the password easy to remember, you can change the
administrator password for login after logging in to the Web-based configuration utility.
To change the password, do as follows:
Step 1
Log in to the Web-based configuration utility.
Step 2
Choose Maintenance > Account in the navigation tree to display the account page.
Step 3
Enter the current password and the new password. Then enter the new password again in
the Confirm Password text box for confirmation.
Step 4
Click Submit to save the settings.
After you change the password successfully, next time log in to the Web-based
configuration utility, enter the new password, and then click OK.
If you forget the user name or password that has been changed, you can restore the default
settings of the HG552a by pressing and holding the RESET button for over six seconds. Then,
the user name and password that are used for logging in to the Web-based configuration utility
are restored to default values. After you restore the default settings, however, your customized
data is lost. Therefore, use this function with caution.
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Data Services
5 Data Services
5.1 Introduction
The WAN interface of the HG552a supports multiple work modes, as listed in Table 5-1.
You can select any of them as required.
Table 5-1 Work mode of the WAN interface
Work Mode
Description
PPPoE
Bridge
The HG552a serves as a router.
Dialing is performed through the embedded
PPP dialer software of the HG552a.
Data packets are encapsulated in PPPoEoA
mode.
The HG552a serves as a network bridge.
Dialing is performed through the PPP dialer
software installed on the PC.
NOTE
PPPoE = Point to Point Protocol over Ethernet
PPPoEoA = Point to Point Protocol over Ethernet over ATM
5.2 Configuring the PPPoE Mode
In PPPoE mode, the HG552a performs dialing through the embedded PPP dialer
software and serves as a router to connect user PCs to the Internet.
5.2.1 Getting Started
Table 5-2 lists the configuration information to be collected before configuring the
PPPoE mode.
Table 5-2 Configuration information to be collected before configuring the PPPoE mode
5-2
Item
Description
Connection mode
PPPoE
VPI/VCI
It is provided by the service provider.
Encapsulation mode
It is provided by the service provider.
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Data Services
Item
Description
User name and password for PPPoE
dialing
It is provided by the service provider.
Authentication mode
It is provided by the service provider.
LAN IP address and subnet mask of
the HG552a
Default LAN interface IP address:
192.168.1.1.
Default subnet mask: 255.255.255.0.
Default gateway address
It is recommended that the default gateway
address be automatically obtained.
DNS address
It is recommended that the DNS address be
automatically obtained.
NOTE
DNS = Domain Name Server
5.2.2 Configuring the PPPoE Mode for the WAN Interface
To configure the PPPoE mode for the WAN interface, do as follows:
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Log in to the Web-based configuration utility.
Click Basic > WAN in the navigation tree to display the WAN Connection Page.
Enter the VPI and VCI that are provided by the network operator in the VPI and VCI
text boxes.
Enter the service name in the Service Type text box.
Choose the encapsulation mode required by the service provider from the
Encapsulation Mode drop-down list box, and configure the other parameters according
to the requirements of the service provider.
Enter the user name and password provided by the service provider for PPPoE dialing,
and then finish the configuration.
You can use the default value for this parameter. In general, this parameter does not need to be
configured.
5.2.3 Configuring the Work Parameters of the LAN Interface
To configure the work parameters of the LAN interface, do as follows:
Step 1
Step 2
Click Basic > LAN in the navigation tree to display the DHCP page.
Configure the IP address and subnet mask of LAN interface on the HG552a.
You can use the default value for this parameter. In general, this parameter does not need to be
configured.
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Data Services
Step 3
Select Enable DHCP Server and configure the relevant parameters.
The DHCP function is enabled to allocate IP addresses to PCs in the LAN. Generally, use the
default setting.
You can skip this step if only one PC is located in the LAN and a static IP address
has been specified for the PC.
It is recommended that the DHCP service be enabled if multiple PCs access the
Internet through the HG552a.
Use the default values for the other parameters. In general, they do not need to be configured.
Step 4
Click Submit to save the settings.
Next, you need to configure only the network adapter on the PC so that the PC can
automatically obtain the IP address, gateway, DNS and other relevant information to
access the Internet through the HG552a.
5.3 Configuring the Bridge Mode
When the WAN interface of the HG552a is working in bridge mode, the HG552a serves
as a network bridge. In this case, each user PC connected to the HG552a can dynamically
obtain an IP address according to the configuration of the upper-layer equipment or can
be installed with PPP dialer software to access the Internet.
5.3.1 Getting Started
Table 5-3 lists the configuration information to be collected before configuring the
bridge mode.
Table 5-3 Configuration information to be collected before configuring the bridge mode
Item
Description
Connection mode
Bridge
VPI/VCI
It is provided by the service provider.
Encapsulation mode
It is provided by the service provider.
5.3.2 Configuring the Bridge Mode for the WAN Interface
The steps for configuring the bridge mode for the WAN interface are similar to those for
configuring the PPPoE mode. The difference is that you should select Bridge from the
Connection mode drop-down list box on the WAN page displayed after you choose
Basic > WAN.
For details, see section 5.2.2 "Configuring the PPPoE Mode for the WAN Interface".
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After you configure the HG552a, each user PC connected to the HG552a can dynamically
obtain an IP address according to the configuration of the upper-layer equipment or can be
installed with PPP dialer software to access the Internet.
5.3.3 Creating a PPP Dialup Connection on the PC
When the gateway is working in bridge mode, you need to install the PPP dialer software
on your PC so that your PC can dial-up to the Internet. If the operating system (OS)
installed on the PC is Windows XP, the PC can also dial up to the Internet through the
PPP dialer software provided by Windows XP. Take Windows XP as an example. To
create a dialup connection, do as follows:
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
In the task bar, choose Start > All Programs > Accessories > Communications >
Network Connections.
In the Network Tasks area, choose Create a new connection, and then click Next.
Select Connect to the Internet, and then click Next.
Select Set up my connection manually, and then click Next.
Select Connect using a broadband connection that requires a user name and
password, and then click Next.
Enter the name of the dialup connection (you can enter any name) in the ISP Name text
box, and then click Next.
Select Anyone's use or My use only, and then click Next.
Enter the user name and password provided by the service provider for dialing, and then
click Next.
Select Add a shortcut to this connection to my desktop, and finally click Finish.
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Voice Services
6 Voice Services
6.1 Introduction
The HG552a supports voice services based on the Session Initiation Protocol (SIP).
The SIP is an application layer protocol used to create, modify, or end multimedia
sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol
(HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with other
protocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport
Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain
Name Server (DNS) protocol to implement voice services and the facsimile service.
The HG552a enables voice service interworking between the Internet and the Public
Switched Telephone Network (PSTN).
6.2 Voice Service Configuration
6.2.1 Networking
Figure 6-1 shows the network model of voice services.
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Figure 6-1 Network model of voice services
Proxy Server
IP
BRAS
DSLAM
HG552a
Telephone
Computer
Table 6-1 describes the equipment shown in Table 6-1.
Table 6-1 Description of the equipment in voice service networking
Equipment
Description
Proxy Server
A server that forwards requests or responses in
place of the client
Registrar Server
A server that receives registration requests
BRAS
Broadband Remote Access Server
DSLAM
Digital Subscriber Line Access Multiplexer
6.2.2 Getting Started
Table 6-2 lists the configuration information to be collected before configuring voice
services.
Table 6-2 Configuration information to be collected before configuring voice services
6-2
Item
Description
SIP account number
It is the SIP account number of the gateway.
User name and Password
The user name and the password of the SIP
account, it is provided by the service
provider.
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Item
Description
Local SIP port
It is provided by the service provider.
Caller ID display mode
It is used to select a mode for displaying the
caller ID among Display, Anonymous, and
Privacy.
Proxy server address and Proxy
server port
It is provided by the service provider. If the
service provider does not provide the port
number, the default value should be used.
Server
It is used to select the primary server or the
secondary server.
Registration server address
It is provided by the service provider.
Registration server port
It is provided by the service provider. If the
service provider does not provide the port
number, the default value should be used.
SIP server domain name
After you set the domain name, the server
address in the packet is displayed as a
domain name.
6.2.3 Configuration Procedure
To configure voice services, do as follows:
Step 1
Step 2
Step 3
Configure the WAN interface. For details, see section 5 "Data Services".
Configure the SIP user.
1. Choose Basic > Voice in the navigation tree to display the VoIP page.
2. Enter the SIP account number of the gateway provided by the service provider in the
SIP account number text box.
3. Enable the SIP user.
4. Enter the user name and the password of the SIP account provided by the service
provider in the User name and the Password text box.
5. Enter the port of the SIP account provided by the service provider in the Local SIP
port text box.
Configure the SIP server.
1. Enter the address and the port of the proxy server provided by the service provider in
the Proxy server address and the Proxy server port text box.
2. Choose the primary server or secondary server from the Server drop-down list box.
3. Enter the address and the port of the registration server provided by the service
provider in the Registration server address and the Registration server port text
box.
4. Enter the home domain name of the SIP user in the SIP Server domain name box.
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Enter the home domain name of the SIP user according to the actual conditions:
Step 4
If the service provider does not provide the home domain name of the SIP user, you
can enter the same name as in the Registration Server Address text box or leave
the SIP Server domain name text box blank.
If the service provider has provided the home domain name of the SIP user, you
must enter it in the relevant text box.
Click Submit to save the settings.
You can use the default value for this parameter. In general, this parameter does not need to be
configured.
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Wireless Services
7 Wireless Services
7.1 Introduction
The HG552a supports 802.11b/g and provides wireless networking and interconnection
at home. To access the WLAN through the wireless data card on your PC, you only need
to activate the wireless network function on the HG552a. Therefore, you do not need to
connect any network cable, access the Internet through the WLAN.
7.2 Wireless Service Configuration
Table 7-1 lists the configuration information to be collected before configuring wireless
service.
Table 7-1 Configuration information to be collected before configuring wireless service
Item
Description
SSID
Indicates the ID of a service area in the wireless network.
The initial value is provided by the service provider.
Security
It is used to specify the security parameter of the current
SSID. The gateway supports the open system,
authentication modes, such as WEP, WPA-PSK, and
WPA2-PSK, and corresponding encryption modes.
Enable WPS
It is used to specify whether to enable the WPS function,
only the first SSID provides the WPS function.
Wireless access
password
Indicates the shared key for WPA pre-authentication. If
WPA-PSK is set as the authentication mode, the wireless
access code is the shared key for WPA
pre-authentication. The initial value is provided by the
service provider.
7.3 Configuring the MSSID Service
7.3.1 Function
The HG552a supports the multi-service set identifier (MSSID) function. You can
configure encryption parameters separately for each service set identifier (SSID).
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With the MSSID function, you can virtualize multiple independent access points (APs)
used in wireless networks. In terms of the wireless network, client each virtualized
wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID.
The HG552a supports one SSID, which can be configured through the Web
configuration page of the HG552a or configured remotely through the management
system of the HG552a.
7.3.2 Configuration Steps
To configure the SSIDs of the HG552a, do as follows:
Step 1
Step 2
Step 3
Step 4
Choose Basic > LAN > WLAN on the Web configuration page to show the wireless
settings page.
Select Enable WLAN to enable the WLAN function.
Select a country where the WLAN works in the Country code text box.
Select an appropriate channel in the Channel text box based on the settings of the
WLAN.
To avoid signal interference, channels allocated to each AP should be different. You are
recommended to select Auto in the Channel text box.
Step 5
Step 6
Step 7
Select SSID1 in the SSID index drop-down list box.
Select Enable to enable the selected SSID.
Select the security mode in the Security drop-down list box.
When you specify the security mode, the gateway supports the corresponding WPA
pre-shared key and WPA encryption mode for the SSID.
Step 8
Click Submit to save the settings.
On the WLAN Filtering page, you can configure MAC address filtering for the WiFi.
7.3.3 Connecting the PC with the HG552a Through the Wireless
Network
After you install a wireless network card on your PC, the wireless data card
automatically searches for an available wireless network. After the wireless data card
detects a wireless network, you need to set the name of the wireless network (that is, the
SSID) and the wireless network access password as prompted by the software of the
wireless data card.
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8 FAQs
8.1 How can I configure a computer to use a static IP
address?
Take a computer that runs Windows XP as an example. To configure the computer to use
a static IP address, do as follows:
Step 1
Step 2
Step 3
Step 4
Step 5
In the Control Panel window, double-click Network Connections to display the Network
Connections window.
In the Network Connections window, right-click the working Local Area Connection
and choose Properties.
In the This connection uses the following items group box of the Local Area
Connection Properties dialog box, select Internet Protocol (TCP/IP). Click
Properties.
Select Use the following IP address.
Set the IP address of the computer and ensure that the IP address is in the same network
segment as the local area network (LAN) IP address of the terminal.
Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP
address of the computer, do as follows:
1. In IP address, enter 192.168.1.100. Ensure that this IP address is unique and not
used by other computers.
The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254.
Step 6
2. In Subnet mask, enter 255.255.255.0.
3. In Default gateway, enter 192.168.1.1.
Consult your network service provider about the IP address of the domain name server
(DNS). In Preferred DNS server and Alternate DNS server, enter the IP address.
If you configure the static IP address for the purposes of accessing the Web
configuration page of the terminal, you can skip this step.
Step 7
In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local
Area Connection Properties dialog box, click OK.
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8.2 What can I do if I cannot visit Web sites through
the terminal?
Step 1
Check whether the POWER indicator of the terminal is on.
If the POWER indicator is off, perform further checks as follows:
1. Ensure that the power switch of the terminal is turned on.
2. Ensure that electricity comes from the socket and that the input power of the socket
meets the requirements described on the label of the terminal power adapter. If the
voltage is unsteady, for example, if the voltage is too high or too low, do not use the
terminal. Wait until the voltage restores to its normal level, and then use the terminal.
3. Ensure that the terminal is properly connected to the socket through the power
adapter.
If the POWER indicator is still off, contact an authorized maintenance center.
Step 2
After powering on the terminal, wait for about three minutes. Then check whether the
ADSL indicator of the terminal is on.
If the ADSL indicator blinks for a long time, perform further checks as follows:
1. Ensure that telephone lines are properly connected. Especially ensure that the
telephone line connecting to the splitter is properly connected.
2. Ensure that terminal cables or telephone lines are far from the electric appliances that
generate strong magnetic or electric fields.
3. Replace telephone lines.
If the ADSL indicator still blinks, contact your network service provider.
Step 3
Check whether the LAN indicator of the terminal is on.
If the LAN indicator is off, perform further checks as follows:
1. Ensure that the network adapter of the computer is enabled.
2. Ensure that the network cable between the terminal and the computer is properly
connected.
3. Remove and then insert the network cable or replace the network cable.
If the LAN indicator is still off, contact an authorized maintenance center.
Step 4
Check whether the driver for the network adapter is properly installed.
Take a computer that runs Windows XP as an example. To check whether the driver for
the network adapter is installed, do as follows:
1. On the desktop, right-click My Computer and choose Manage.
2. In the navigation tree of the Computer Management window, choose Device
Manager.
3. In the right pane of the Computer Management window, click Network adapters
to view the information about the network adapter of the computer.
If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is
displayed next to the icon of the network adapter, you can infer that the driver for the
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network adapter is not properly installed. In this case, re-install the driver for the network
adapter of the computer.
For details about how to set the parameters, see the description of the PPP dialing
software.
Step 5
Ensure that you have entered the correct user name and user password that are required
by the PPP dialing software.
The user name and the user password are provided by your network service provider.
Step 6
Check whether you can use the PPP dialing software to dial successfully.
If you cannot use the PPP dialing software to dial successfully, perform further checks as
follows:
1. Stop the PPP dialing software and then power off the terminal. After five minutes,
power on the terminal and use the PPP dialing software to dial again.
2. Restore the default settings of the terminal.
If the problem persists, contact your network service provider.
Step 7
Step 8
Check whether the proxy server of the Web browser is correctly configured. Take the
Internet Explorer installed on a computer that runs Windows XP as an example. To
check whether the proxy server of the Web browser is correctly configured, do as
follows:
1. Start the Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings group box, click LAN settings.
5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog
box, ensure that Use a proxy server for your LAN (These settings will not apply
to dial-up or VPN connections) is not selected.
Try to access multiple other Web sites to check whether the terminal can access.
If the terminal still cannot access other Web sites, contact your network service provider.
8.3 What can I do if the terminal cannot access the
Internet through a wireless network adapter?
Step 1
Ensure that the power cables and telephone lines of the terminal are properly connected.
Step 2
Check whether the WIFI indicator of the terminal is on.
If the WIFI indicator is off, you can infer that the wireless local area network (WLAN)
function of the terminal is disabled. In this case, enable the WLAN function.
For details about how to enable the WLAN function, see the manual of the terminal.
Step 3
See the description of the wireless network adapter that is installed on the computer and
check whether the wireless network adapter supports the 802.11b and 802.11g protocols.
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If the wireless network adapter does not support the 802.11b and 802.11g protocols,
replace it with the network adapter that supports the protocols.
Step 4
Check whether the driver for the wireless network adapter is properly installed on the
computer.
If the driver is improperly installed, install it properly.
Step 5
Check whether the computer can receive the signals of a WLAN.
Take a computer that runs Windows XP as an example. To check whether the computer
can receive the signals of a WLAN, do as follows:
1. In the Control Panel window, double-click Network Connections to display the
Network Connections window.
2. In the Network Connections window, right-click Wireless Network Connection and
choose View Available Wireless Network.
If the computer cannot detect a WLAN, place the computer close to the terminal and
ensure that no obstacles such as cement or wooden walls are present between the
wireless client and the terminal.
Step 6
Check whether the computer accesses the WLAN of the terminal successfully.
Check the list of wireless network connections and ensure that the terminal is connected
to the WLAN.
Step 7
Step 8
Check whether you can use the PPP dialing software to dial successfully.
Try to access multiple Web sites to check whether the terminal can access other Web
sites.
If the terminal cannot access other Web sites either, restore the default settings of the
terminal. If the problem persists, contact your network service provider.
8.4 What can I do if sometimes the terminal cannot
access the Internet through a wireless network adapter
or if the WLAN connection is unsteady?
Step 1
Check the positions of your terminal and computer. Ensure that they are far from the
electric appliances such as microwave ovens, refrigerators, or cordless telephones that
generate strong magnetic or electric fields.
Step 2
Place your terminal in an open position.
Although radio signals can pass through obstacles, the transmission effects of WLAN
radio signals are affected if radio signals pass through too many obstacles such as cement
or wooden walls.
Step 3
Place your computer close to your terminal.
If your computer is far from your terminal, the effects of the WLAN are affected.
Step 4
Step 5
8-4
Place your terminal and computer in another direction.
Do not use your terminal to access a WLAN during thunderstorms.
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8.5 What can I do if the WLAN of the terminal is not
encrypted and the computer cannot access the WLAN?
Step 1
Delete the settings of wireless network connections from your computer.
Take a computer that runs Windows XP as an example. To delete the settings of wireless
network connections, do as follows:
Step 2
1. In the Control Panel window, double-click Network Connections to display the
Network Connections window.
2. In the Network Connections window, right-click Wireless Network Connection and
choose Properties.
3. In the Wireless Network Connection Properties dialog box, click the Wireless
Networks tab.
4. In the Preferred Networks group box, select the latest wireless network connection
saved on your computer. Then click Remove.
5. Delete all the other wireless network connections from the Preferred Networks
group box.
6. Click OK.
Create a wireless network connection that is not encrypted.
8.6 Is there any restriction on the number of the
computers that access a WLAN through wireless
network adapters?
Theoretically, the terminal supports hundreds of concurrent computers that access the
Internet through wireless network adapters. In practical applications, for the purposes of
the high performance of a wireless network, the number of the concurrent computers that
connect to the terminal should not exceed five.
8.7 What can I do if I cannot access the terminal
configuration page?
Step 1
See the answer to 8.2 "What can I do if I cannot visit Web sites through the terminal?"
and ensure that the power supply of the terminal works properly and that the telephone
lines and network cables of the terminal are properly connected.
Step 2
Check the IP address of your computer and ensure that this IP address is in the same
network segment as the LAN IP address of the terminal.
Ensure that your Web browser does not use a proxy server.
Ensure that you have entered the correct user name and user password that are used for
accessing the terminal configuration page.
If the problem persists, restore the default settings of the terminal.
Step 3
Step 4
Step 5
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8.8 What can I do if Web pages often cannot be
displayed during Web page browsing and can be
displayed after the terminal is restarted?
Step 1
Ensure that the terminal and other devices such as telephones or fax machines are
connected to the telephone line through a splitter.
For details about how to install a splitter, see the related description in the manual.
Step 2
Ensure that telephone lines are properly connected.
If the telephone lines are improperly connected, the stability of the network connection is
affected.
Step 3
Check the positions of your terminal and computer. Ensure that they are far from the
electric appliances such as microwave ovens, refrigerators, or cordless telephones that
generate strong magnetic or electric fields.
If the problem persists, contact your service provider.
8.9 What can I do if noises exist during telephone calls?
Step 1
Ensure that a splitter is installed.
A splitter helps to protect the call quality of the asymmetric digital subscriber line
(ADSL) from being affected due to the interference of other type of signals.
Step 2
Step 3
Ensure that telephone lines are properly connected. Especially ensure that the telephone
line connecting to the splitter is properly connected.
Replace telephone lines and ensure that the telephone lines are not faulty.
8.10 After a broadband terminal is installed, does
Internet access degrade call quality or do telephone
calls lower the Internet access rate?
No. The terminal uses the frequency division multiplexing (FDM) and splitter
technologies to separate voice signals from data signals. Although the two types of
signals are transmitted through one telephone line, they are carried by different
frequency bands. Therefore, they do not interfere with each other. In this case, you can
make a telephone call and access the Internet at the same time, without degrading call
quality or lowering the Internet access rate.
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