Huawei Technologies HG556 Home Gateway User Manual User s Manual

Huawei Technologies Co.,Ltd Home Gateway User s Manual

User's Manual

EchoLife HG556 Home Gateway User Guide HUAWEI TECHNOLOGIES CO., LTD.
EchoLife HG556 Home Gateway V100R001 User Guide Issue 01 Date 2009-08-26 Part Number 202157 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any assistance, please contact our local office or company headquarters. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.comEmail: terminal@huawei.com Copyright © Huawei Technologies Co., Ltd. 2009. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. The product described in this manual may include copyrighted software of Huawei Technologies Co., Ltd and possible licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses. Trademarks and Permissions , HUAWEI, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd. Other trademarks, product, service and company names mentioned are the property of their respective owners. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Notice Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers, thus the descriptions herein may not exactly match the product or its accessories you purchase. Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation. NO WARRANTY THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS. Import and Export Regulations Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.
EchoLife HG556 Home Gateway User Guide Contents Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. i Contents 1 Safety Precautions ................................................................................................ 1-1 2 Product Overview ................................................................................................. 2-1 2.1 Product Features.......................................................................................................... 2-1 2.2 Network Application................................................................................................... 2-2 2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3 2.3.1 Indicators......................................................................................................... 2-3 2.3.2 Interfaces and Buttons..................................................................................... 2-2 2.4 System Requirements.................................................................................................. 2-3 3 Product Installation.............................................................................................. 3-1 3.1 Selecting the Installation Position ............................................................................... 3-1 3.2 Connecting the Cables................................................................................................. 3-1 4 Configuring the HG556 ....................................................................................... 4-1 4.1 Accessing the Web Configuration Page ...................................................................... 4-1 4.2 Changing the Administrator Password........................................................................ 4-1 5 Data Services ......................................................................................................... 5-1 5.1 Introduction................................................................................................................. 5-1 5.2 Configuring the HSPA uplink ..................................................................................... 5-1 5.3 Configuring the ADSL uplink..................................................................................... 5-2 5.3.2 Configuring the PPPoE Mode ......................................................................... 5-2 Configuring the PPPoE Mode for the WAN Interface ............................................. 5-3 Configuring the Work Parameters of the LAN Interface ......................................... 5-3 5.3.3 Configuring the Bridge Mode ......................................................................... 5-4 6 Voice Services........................................................................................................ 6-1 6.1 Introduction................................................................................................................. 6-1 6.2 Voice Service Configuration....................................................................................... 6-1 6.2.1 Networking ..................................................................................................... 6-1 6.2.2 Getting Started ................................................................................................ 6-2 6.2.3 Configuration Procedure ................................................................................. 6-3
Contents EchoLife HG556 Home Gateway User Guide ii Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7 Wireless Services .................................................................................................. 7-1 7.1 Introduction................................................................................................................. 7-1 7.2 Wireless Service Configuration................................................................................... 7-1 7.3 Configuring the MSSID Service ................................................................................. 7-2 7.3.1 Function .......................................................................................................... 7-2 7.3.2 Configuration Steps......................................................................................... 7-2 8 FAQs........................................................................................................................ 8-1 8.1 How can I configure a computer to use a static IP address?........................................ 8-1 8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2 8.3 What can I do if the terminal cannot access the Internet through a wireless network adapter?............................................................................................................................. 8-3 8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless network adapter or if the WLAN connection is unsteady?................................................ 8-4 8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot access the WLAN?............................................................................................................ 8-5 8.6 Is there any restriction on the number of the computers that access a WLAN through wireless network adapters?................................................................................................ 8-5 8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5 8.8 What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted?................................................................ 8-6 8.9 What can I do if noises exist during telephone calls?.................................................. 8-6 8.10 After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? .................................................................. 8-6
EchoLife HG556 Home Gateway User Guide Figures Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iii Figures Figure 2-1 Network application of the HG556................................................................. 2-2 Figure 2-2 Indicators ........................................................................................................ 2-3 Figure 2-3 Interfaces and buttons ..................................................................................... 2-2 Figure 3-1 Connecting the HG556 ................................................................................... 3-2 Figure 6-1 Network model of voice services.................................................................... 6-2 Tables Table 2-1 Description of the elements for the network application diagram..................... 2-3 Table 2-2 Meanings of the indicators ................................................................................ 2-3 Table 2-3 Functions of the interfaces and buttons............................................................. 2-2 Table 5-1 Work mode of the WAN interface ..................................................................... 5-2 Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2 Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4 Table 6-1 Description of the equipment in voice service networking................................ 6-2 Table 6-2 Configuration information to be collected before configuring voice services... 6-2 Table 7-1 Configuration information to be collected before configuring wireless service 7-1
EchoLife HG556 Home Gateway User Guide Safety Precautions Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1-1 1 Safety Precautions For safety purposes, carefully read through these safety precautions and observe them Basic Rz While using the device, observe all applicable laws, directives and regulations, and ther people. EnviroDo not expose the device to direct e of 10 cm z r microwave oven, refrigerator, or mobile phone. Operatz during operation. equirements z Keep the device dry during storage, transportation, and operation of the device. z Prevent collision of the device with other objects during storage, transportation, and operation of the device. z Do not attempt to dismantle the device. In case of any fault, contact the authorized maintenance center for assistance or repair. z Without prior written consent, no organization or individual is permitted to make any change to the structure, safety, and performance design of the device. respect the legal rights of onmental Requirements z Place the device in a well-ventilated place. sunlight. d stain. z Keep the device clean, free of dust anz Do not place the device near a water source or in a damp area. z Place the device on a stable surface. z Do not place any object on the top of the device. Reserve a minimum spacat the four sides and on the top of the device for heat dissipation. z Do not place the device on or near inflammable materials such as foam. z Keep the device away from heat source or fire, such as a radiator or a candle. Keep the device away from any household appliances with strong magnetic field oelectric field, such asion Requirements z Do not allow children to play with the device or accessories. Swallowing the accessories may be fatal. z Use the accessories such as the power adaptor and battery provided or authorized only by the manufacturer. Make sure that the device does not get wet. If water gets into the device, disconnect the power supply immediately and unplug all the cables connected to the device,
Safety Precautions EchoLife HG556 Home Gateway User Guide 1-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. aintenance center. ct the z le, make sure that your hands are dry. cable. Otherwise, the cable may get damaged, z z , disconnect the device from the power supply and unplug all the z e is not used for a long time, disconnect the power supply and unplug the z tical interface and the laser-transmitting interface on the device, z ice tteries. Contact the authorized maintenance center for repair. z e shell of the device. The shed painting may lead to skin allergy or malfunctions of the device. If the shed painting material drops into the host, Cleaning the power cable, and telephone cable. Do not clean the device cover with any cleaning solution or cleanser spray. Use a piece of soft cloth to clean the device cover. Wireless Per. ing the effects of the radio wave on this device. such as the power cable, telephone cable, and RF cable, and then contact the authorized mz The power supply of the device must meet the requirements of the input voltage of the device. z Before plugging or unplugging any cable, shut down the device and disconnepower supply. While plugging or unplugging any cabz Do not step on, pull, or stretch anyleading to malfunction of the device. z Do not use old or damaged cables. Keep the power plug clean and dry, to prevent electric shock or other dangers. During lightningcables connected to the device, such as the power cable, telephone cable, to prevent lightning strike. If the devicall the cables connected to the device, such as the power cable, telephone cable, and RF cable. Do not stare at the opor the infrared transmitting interface on the remote control. Otherwise, your eyes may get injured. If smoke, sound, or smell is emitted from the device, stop using the devimmediately, disconnect the power supply, unplug the power supply and other cables, and remove the baz Make sure that no object (such as metal shavings) enters the device through the heat dissipation vent. Do not scratch or abrade tha short circuit may occur. Requirements z Before cleaning the device, stop using it, disconnect the power supply, and unplug all the cables connected to the device, such asz roduct Usage Requirements z Keep the device away from magnetic storage devices (e.g., a magnetic card or a floppy disk), to prevent loss of the stored information. z Stop using the device or disconnect the power supply in situations where wireless device is prohibited or using of a wireless device leads to interference or dangz The user who uses an electronic assistant medical-treatment device needs to confirm with the service center regard
EchoLife HG556 Home Gateway User Guide Safety Precautions Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1-3 Unit (CCU). z ice and its accessories, and use it in a clean and dust-free in contact with flame z Do not drop, throw or try to bend your wireless device. ess device and its accessories in high temperature areas. Environmental Pz Do not take the device to the operation theater, Intensive Care Unit (ICU) or the Coronary Carez When using the device maintain distance of 3 cm between your body and the antenna of the device. z In the area with inflammable or explosive materials, turn off your wireless device, and follow the relevant instructions given in the label, to prevent explosion or fire. Protect the wireless devenvironment. Make sure that the wireless device does not come or a cigarette that is lit. z Make sure that the wireless device and its accessories are dry. z Do not place the wirelrotection pal waste. The device (and any of the device or batteries, other waste is to minimize the potential environmental impacts and effects on human health of any ous substances that may be present. REACHC）. 's REACH compliance, please visit www.huaweidevice.com/certification. You are recommended to visit the Web site ation. EU Rege a separation distance sed This marking on the device (and any included batteries) indicates that they should not be disposed of as normal household garbage. Do not dispose of this device or batteries as unsorted municibatteries) should be handed over to a certified collection point for recycling or proper disposal at the end of their life. For more detailed information about the recyclingplease contact your local city office, the household waste disposal service or the retail store where you purchased this device. The disposal of this device is subject to the Waste from Electrical and Electronic Equipment (WEEE) directive of the European Union. The reason for separating WEEE and batteries from hazard Declaration This device is in compliant with the REACH regulation（Regulation 1907/2006/EFor more information about the deviceregularly for up-to-date informulatory Conformance The antenna(s) used for this transmitter must be installed to providof at least 20cm from all persons. This euipment may be operated in all European countries. France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz Italy: For private use, a general authorisation is required if WAS/RLAN’s are uoutside own premises. For public use, a general authorisation is required Luxembourg: General authorisation required for network and service supply
Safety Precautions EchoLife HG556 Home Gateway User Guide 1-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund chnologies Co., Ltd., declares that this product is in compliance with and other relevant provisions of Directive 1999/5/EC. Hereby, Huawei Tethe essential requirements 0678 The declaration of conformity may be consulted at www.huaweidevice.com/certification. Federa tement e ses and can radiate radio frequency energy and, if not installed nce to radio or television reception, which r is encouraged to try to e receiving antenna. equipment into an outlet on a circuit different from that to which the ected. an experienced radio/TV technician for help. l Communications Commission（FCC） StaThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed to providreasonable protection against harmful interference in a residential installation. This equipment generates, uand used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interferecan be determined by turning the equipment off and on, the usecorrect the interference by one or more of the following measures: • Reorient or relocate th• Increase the separation between the equipment and receiver. • Connect thereceiver is conn• Consult the dealer or Warning: Changes or modifications made to this device not expressly approved by Huawei Technologies Co., Ltd. may void the FCC authorization to operate this device. This device complies with part 68 of the FCC Rules. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons.
EchoLife HG556 Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-1 2 Product Overview 2.1 Prand small office and home office (SOHO) users. This section describes the features of Flexible R dialer Protocol (DHCP) server ulti-user access Abundity (WiFi), ility through the USB host interface Outstaice Standar standard of the Digital z operation and service provisioning processes to conveniently distribute customized services oduct Features The EchoLife HG556 (hereinafter referred to as the HG556) is a high-performance Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users the HG556. outing z Providing an embedded Point to Point Protoz Supporting the Dynamic Host Configurationcol over Ethernet (PPPoE)z Supporting simultaneous mant Service Interfaces z Providing four high-speed Ethernet interfaces z Supporting the routing mode and the bridge mode z Providing the voice function through the Plain Old Telephone Service (POTS) interface idelz Supporting the multi-service set identifier (MSSID) of Wireless Fwhich enables users to use wireless networks conveniently and securelyz Providing mobile storage capabnding Voice Functions Providing VoIP service and T.38 facsimile servd TR-069 Management Capability z Providing complete compatibility with the TR-069Subscriber Line (DSL) Forum z Providing complete remote management and diagnosis Providing a zero-configuration solution, which significantly lowers the and maintenance costs and can be combined with the automatic upgrade
Product Overview EchoLife HG556 Home Gateway User Guide 2-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. ADSL/ns z 13 Issue 2, ITU-T G.992.1 Wide Acols, such as LLC and VC-MUX (RFC1483/2684) z Supporting routing and bridging in conformance with RFC 2684 2.2 NFigure 2-1 HG556. ADSL2+ Interface z Providing embedded ADSL/ADSL2+ broadband network functioz Supporting the ITU-T G.994.1 (G.hs) handshake protocol Providing compatibility with Annex A ANSI T1.4(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+) rea Network (WAN) Protocol z Supporting multiple AAL5 protoz Supporting PPPoE (RFC2516) etwork Application shows the network application of the Figure 2-1 Network application of the HG556
EchoLife HG556 Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-3 : indicates an actual network connection. : indicates a logical management channel. :T describes the elements sh 1. Table 2-1 Description of the elemen on diagram indicates a wireless connection. able 2-1 own in Figure 2-ts for the network applicatiName Full Spelling NGN Next Generation Network Internet - IPTV Internet Protocol Television BRAS erver Broadband Remote Access SDSLAM ss Multiplexer Digital Subscriber Line AcceOSS Operations Support System ACS Auto-Configuration Server STB Set-Top Box Notebook Computer - 2.3 Indicators, Interfaces and Buttons 2.3.1 Indicator. s The indicators of the HG556 are located on the front panel, as shown in Figure 2-2Figure 2-2 Indicators able 2-2 describes the meanings of the indicators. Table 2-2 Meanings of the indicators T
EchoLife HG556 Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-1 Indicator Status Meaning On The HG556 is powered on. POWER Off The HG556 is powered off. The WLAN connection is normal but no data is being transmitted. On Blinking The WLAN connection is normal and data is being transmitted. WIFI Off The HG556 is powered off, the wireless function is disabled, or the WLAN module is faulty. The ADSL connection is established and activated. On Blinking slowly at 2 Hz The ADSL connection is being activated. Blinking quickly at 4 Hz The software of the HG556 is being upgraded. ADSL Off The HG556 is powered off or faulty. At least one Ethernet interface is connected normally but no data is being transmitted. On Blinking Data is being transmitted over the LAN. LAN Off The HG556 is powered off or the network cable is not connected properly. The HG556 is successfully registered with at least one SIP server. On VOIP Off The HG556 is powered off or fails to be registered with the SIP server. The WAN connection is successfully established but no data is being transmitted. On Blinking The WAN connection is successfully established (the HG556 has obtained an IP address through IPoE or PPPoE) and data is being transmitted. INTERNET Off The HG556 is powered off or the WAN connection is not yet established. z WLAN = Wireless Local Area Network z SIP = Session Initiation Protocol z IPoE = IP over Ethernet
Product Overview EchoLife HG556 Home Gateway User Guide 2-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2.3.2 Interfaces and Buttons The interfaces and buttons of the HG556 are located on the rear panel and side panel, as shown in Figure 2-3. Figure 2-3 Interfaces and buttons z The rear panel of the HG556 is shown on the left side of Figure 2-3. The following interfaces are located on the rear panel: ADSL, PHONE1, PHONE2, LAN1–LAN4, USB, RESET, and POWER. z The side panel of the HG556 is shown on the right side of Figure 2-3. The USB interface and the WLAN button. z The rear panel view and side panel view are for reference only. The actual appearance may differ. Table 2-3 lists the functions of the interfaces and buttons. Table 2-3 Functions of the interfaces and buttons Interface or Button Function ADSL Connects a splitter. PHONE1, PHONE2 Connects a phone. LAN1–LAN4 Connect PCs, switches, or other equipment. POWER Connects a power adapter.
EchoLife HG556 Home Gateway User Guide Product Overview Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2-3 Interface or Button Function USB Connects a USB storage device, such as a USB disk. RESET Restarts the equipment if this button is pressed and held for three to six seconds; restores the factory settings of the equipment if held for more than six seconds. NOTE After you restore the default settings, the customized data will be lost. Therefore, press the RESET button with caution. WLAN Start the WiFi function. 2.4 System Requirements Make sure that the following requirements are met before using the HG556. Operating System Requirements The operating system (OS) requirements are as follows: z Windows 98 z Windows Me z Microsoft NT4 z Windows 2000 z Windows XP z Windows Vista PC Hardware Configuration The requirements for the hardware configuration of the device are as follows: z Memory: greater than 64 MB z Remaining space of disk C: greater than 128 MB z CD-ROM drive Web Browser Internet Explorer (IE) 6.0 or later versions, including FireFox2.0
EchoLife HG556 Home Gateway User Guide Product Installation Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 3-1 3 Product Installation 3.1 Sen z orks. Therefore, it is recommended that the z Ensure that the HG556 and the PC are placed away from electrical appliances generating a strong magnetic or electric field, such as microwave ovens. 3.2 Connecting the Cables lecting the Installation Position Place the HG556 in a ventilated and shaded area according to the instructions given i"Safety Precautions." If you need to use the WLAN function of the HG556, pay attention to the following requirements when selecting the installation position of the HG556: Obstacles, such as cement walls and wooden plate walls, would affect the radio signal propagation effect of wireless netwHG556 be installed in an open space so that no obstacles exist between the PC and the HG556 to block signal propagation. Before connecting the cables, power off all equipment connected to it including the HG556, the PC, and the switch. Connect the other equipment, such as the PC and the telephone, to the HG556 according to Figure 3-1.
Product Installation EchoLife HG556 Home Gateway User Guide 3-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Figure 3-1 Connecting the HG556 1 Telephone jack on the wall 2 Phone 3 PC 4 Set-top box 5 Power adapter 6 USB disk
EchoLife HG556 Home Gateway User Guide Configuring the HG556 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4-1 4 Configuring the HG556 4.1 Acthrough which the HG556. Step 3 by default) and password (admin by default) in the Login page, and then click Login. 4.2 Chrd easy to remember, you can change the o the Web-based configuration utility. enter the new password again in r confirmation. Step 4 After you change the password successfully, next time log in to the Web-based tility, enter the new password, and then click Login. cessing the Web Configuration Page uration pages, The HG556 provides simple and easy-to-use Web configyou can check and configure the working parameters of To log in to the Web configuration page, do as follows: Step 1 Start the Internet Explorer on the PC. Step 2 Enter http://192.168.1.1 in the address bar of the Internet Explorer, and then press Enter. Enter the administrator name (adminanging the Administrator Password For safety reasons or to make the passwoadministrator password after logging in tTo change the password, do as follows: Step 1 Log in to the Web-based configuration utility. Step 2 Choose Maintenance > Account in the navigation tree to display the account page. ew password. Then Step 3 Enter the current password and the nthe Confirm Password text box foClick Submit to save the settings. configuration u If you forget the password that has been changed, you can restore the default settings of the HG556 by pressing and holding the RESET button for over six seconds. Then, the user name and password that are used for logging in to the Web-based configuration utility are restored to default values. After you restore the default settings, however, your customized data is lost. Therefore, use this function with caution.
EchoLife HG556 Home Gateway User Guide Data Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5-1 5 Data Services 5.1 Inmic mutual backup of voice and data services through the DSL link and HSPA link. 5.2 Coe ternet e WAN Connection Page. d Password text boxes that you Step 8 PIN number in the Step 3 Submit button to finish the settings on the PIN Page. troduction The HG556 supports ADSL2+ uplink and High-Speed Packet Access (HSPA) uplink through Huawei HSPA datacard. Realizes dynanfiguring the HSPA uplink When the HG556 is working through Huawei HSPA datacard, you need to install thour PC can connect to the InHuawei HSPA datacard on the HG556 so that ythrough HSPA uplink. To create a HSPA uplink connection, do as follows: Step 1 Log in to the Web-based configuration utility. isplay thStep 2 Click Basic > WAN in the navigation tree to dnection setting. Step 3 Click New to create a new WAN ConStep 4 In Access type, choose UMTS option button. Step 5 In WAN connection, select Enable. Step 6 Enter the APN that are provided by the network operator in the APN text box, enter *99# in the Dial number text box. Step 7 Enter the user name and password in the User name ancan configure. Click the Submit button to finish the UMTS settings. If you want to verify the PIN code of your SIM card, then do as follows: Step 1 Click Advanced > PIN in the navigation tree to display the PIN Page. Step 2 Enter the original PIN number in the PIN text box. Enter the newNew PIN text box and confirm the new PIN number again. Click the Use the default values for the other parameters. In general, they do not need to be configured.
Data Services EchoLife HG556 Home Gateway User Guide 5-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5.3 Configuring the ADSL uplink When the HG556 is working throug the WAN interface of the HG556 supports multiple work modes, as lis y of them as required. Table 5-1 Work mode of the WAN ih ADSL uplink,ted in Table 5-1. You can select annterface Work Mode Description Route z z There are five connection types: tic, PPPoE, IPoA, PPPoA. The HG556 serves as a router. DHCP, StaBridge z The HG556 serves as a network bridge. z Dialing is performed through the PPP dialer software installed on the PC. NDHCP = Dynamic Host Configuration Protocol PPPoE = Point to Point Protocol over Ethernet IP over ATM PPOTE IPoA = PP = Point to Point Protocol PPoA = Point to Point Protocol over ATM The steps of configuring the five types of Route mode are similar. So just take the steps of configuring the PPPoE mode for example. 5.3.2 C, the HG556 performs dialing through the embedded PPP dialer software and serves Getting Started Tnfiguration informatio ollected before configuring the P e. Tn information to be onfiguring the PPPoE Mode In PPPoE mode as a router to connect user PCs to the Internet. able 5-2 lists the co n to be cPPoE modable 5-2 Configuratio collected before configuring the PPPoE mode Item Description Connection mode PPPoE VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider.
EchoLife HG556 Home Gateway User Guide Data Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5-3 Item Description User name and password for PPPoE dialing It is provided by the service provider. Authentication mode It is provided by the service provider. LAN IP address and subnet mask of 556 ace IP address: 192.168.1.1. z Default subnet mask: 255.255.255.0. z Default LAN interfthe HGDefault gateway address It is recommended that the default gateway address be automatically obtained. DNS address It is recommended that the DNS address be automatically obtained. NOTE DNS = Domain Name Server Configuring the PPPoE Mode for the WAN InterfaceTo configure the PPPoE mode for the WAN interface, do as follows: Step 1 Log in to the Web-based configuration utility. Click Basic > WAN in the navigationStep 2 tree to display the WAN Connection Page. ided by the network operator in the VPI and VCI text boxes. from the eters according PPPoE dialing, ConfigurinTo c rk parameters of the LAN interface, do as follows: Step 1 Click BasStep 2 Configure the of LAN interface on the HG556. Step 3 Select EnStep 3 Enter the VPI and VCI that are provStep 4 Choose the encapsulation mode required by the service provider Encapsulation Mode drop-down list box, and configure the other paramto the requirements of the service provider. Step 5 Enter the user name and password provided by the service provider forand then finish the configuration. Step 6 Click Submit to save the settings. g the Work Parameters of the LAN Interface onfigure the woic > LAN in the navigation tree to display the DHCP page. IP address and subnet maskable DHCP Server and configure the relevant parameters. The DHCP function is enabled to allocate IP addresses to PCs in the LAN. Generally, use the default setting.
Data Services EchoLife HG556 Home Gateway User Guide 5-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. PC is located in the LAN and a static IP address Step 4 Next, you need to configure only the network adapter on the PC so that the PC can y obtain the IP address, gateway, DNS and other relevant information to 5.3.3 Configuring the Bridge Mode When thea network bridge. In this case, each u d to the HG556 can dynamically o ing to the ation of the upper-layer equipment or can b dialer software s the Internet. Getting able 5-3 lists the configuration information to be collected before configuring the nfiguring the bridge mode z You can skip this step if only one has been specified for the PC. z It is recommended that the DHCP service be enabled if multiple PCs access the Internet through the HG556. Click Submit to save the settings. automaticallaccess the Internet through the HG556. WAN interface of the HG556 is working in bridge mode, the HG556 serves as ser PC connectebtain an IP address accorde installed with PPPconfigur to accesStarted Tbridge mode. Table 5-3 Configuration information to be collected before coItem Description Connection mode Bridge VPI/VCI It is provided by the service provider. Encapsulation mode It is provided by the service provider. Configuring the Bridge Mode for the WAN Interface l the PPP dialer software ) the The steps for configuring the bridge mode for the WAN interface are similar to those for configuring the PPPoE mode. The difference is that you should select Bridge from the Connection mode drop-down list box on the WA N page displayed after you choose Basic > WA N . For details, see section "Configuring the PPPoE Mode for the WANInterface". Creating a PPP Dialup Connection on the PC When the gateway is working in bridge mode, you need to instalon your PC so that your PC can dial-up to the Internet. If the operating system (OSinstalled on the PC is Windows XP, the PC can also dial up to the Internet throughPPP dialer software provided by Windows XP. Take Windows XP as an example. To create a dialup connection, do as follows:
EchoLife HG556 Home Gateway User Guide Data Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5-5 Communications > Step 2 area, choose Create a new connection, and then click Next. Step 4 Select Set up my connection manually, and then click Next. Step 5 Select Connect using a broadband connection that requires a user name and password, and then click Next. Step 6 Enter the name of the dialup connection (you can enter any name) in the ISP Name text box, and then click Next. Step 7 Select Anyone's use or My use only, and then click Next. Step 8 Enter the user name and password provided by the service provider for dialing, and then click Next. Step 9 Select Add a shortcut to this connection to my desktop, and finally click Finish.Step 1 In the task bar, choose Start > All Programs > Accessories >Network Connections. In the Network TasksStep 3 Select Connect to the Internet, and then click Next.
EchoLife HG556 Home Gateway User Guide Voice Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6-1 6 Voice Services 6.1 In r The HG556 enables voice service interworking between the Voice over Internet Protocol (VoIP) and the Public Switched Telephone Network (PSTN). e Configuration 6.2.1 NFigure 6-1 shows the network model of voice services. troduction The HG556 supports voice services based on the Session Initiation Protocol (SIP). The SIP is an application layer protocol used to create, modify, or end multimedia sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol(HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with otheprotocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain Name Server (DNS) protocol to implement voice services and the facsimile service. 6.2 Voice Servicetworking
Voice Services EchoLife HG556 Home Gateway User Guide 6-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Figure 6-1 Network model of voice services Table 6-1 describes the equipment in voice service networking. Table 6-1 Description of the equipment in voice service networking Equipment Description A server that forwards requests or responses in place of the client Proxy Server Registrar Server A server that receives registration requests BRAS Broadband Remote Access Server DSLAM Digital Subscriber Line Access Multiplexer 6.2.2 Getting Started Table 6-2 lists the configuration information to be collected before configuring voice services. Table 6-2 Configuration information to be collected before configuring voice services
EchoLife HG556 Home Gateway User Guide Voice Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6-3 Item Description SIP account number It is the SIP account number of the gateway. The user name and the password of the SIP account, it is provided by the service provider. User name and Password Local SIP port It is provided by the service provider. It is used to select a mode for displaying the caller ID among Display, Anonymous, and Privacy. Caller ID display mode Proxy server address and Proxy server port It is provided by the service provider. If the service provider does not provide the port number, the default value should be used. It is used to select the primary server or the secondary server. Server Registration server address It is provided by the service provider. It is provided by the service provider. If the service provider does not provide the port number, the default value should be used. Registration server port After you set the domain name, the server address in the packet is displayed as a domain name. SIP server domain name 6.2.3 Configuration Procedure To configure voice services, do as follows: Step 1 Configure the WAN interface. For details, see section 5 "Data Services". If you want to configure the VoIP service, you should choose VOICE, VOICE_INTERNET, VOICE_TR069 or VOICE_TR069_INTERNET from the Server list drop-down list box on the WAN Connection page. Step 2 Configure the SIP user. 1. Choose Basic > VoIP in the navigation tree to display the VoIP page. 2. Click New to create a new SIP account. 3. Enter the SIP account number of the gateway provided by the service provider in the SIP account number text box. 4. Enable the SIP user. 5. Enter the user name and the password of the SIP account provided by the service provider in the User name and the Password text box. 6. Enter the port of the SIP account provided by the service provider in the Local SIP port text box.
Voice Services EchoLife HG556 Home Gateway User Guide 6-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Step 3 Configure the SIP server. 1. Enter the address and the port of the proxy server provided by the service provider in the Proxy server address and the Proxy server port text box. 2. Choose the primary server or secondary server from the Server drop-down list box. 3. Enter the address and the port of the registration server provided by the service provider in the Registration server address and the Registration server port text box. 4. Enter the home domain name of the SIP user in the SIP Server domain name box. Enter the home domain name of the SIP user according to the actual conditions: z If the service provider does not provide the home domain name of the SIP user, you can enter the same name as in the Registration Server Address text box or leave the SIP Server domain name text box blank. z If the service provider has provided the home domain name of the SIP user, you must enter it in the relevant text box. Step 4 Click Submit to save the settings. If you want to call out by the VoIP service, you should bind the call out line and the call out number. You can use the default value for this parameter. In general, this parameter does not need to be configured.
EchoLife HG556 Home Gateway User Guide Wireless Services Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7-1 7 Wireless Services 7.1 In on your PC, you only need to activate the wireless network function on the HG556. 7.2 W1 lists the configuration information to be collected before configuring wireless service. Table 7-1 Configuration info cted before configuring wireless service troduction The HG556 supports 802.11n and provides wireless networking and interconnection at home. To access the WLAN through the wireless data cardireless Service Configuration Table 7-rmation to be colleItem Description SSID Indicates the ID of a service area in the wireless network. The initial value is provided by the service provider. Security n z z z It is used to enable or disable the network authenticatiofunction. z Open: Any wireless device can access the WLAN. Shared: The simplified Shared authentication mode. The HG552 encrypts all the communications by using the WEP key. WPA-PSK: The simplified WPA authentication mode. The HG552 encrypts all the communications by using the WPA pre-shared key. WPA2-PSK: The simplified WPA2 authentication mode. The HG552 encrypts all the communications by using the WPA2 pre-shared key. z Mixed WPA2/WPA-PSK: The mixed authentication mode of WPA2-PSK and WPA-PSK. WPS , only the first SSID provides the WPS function. It is used to specify whether to enable the WPS function
Wireless Services EchoLife HG556 Home Gateway User Guide 7-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7.3 Configuring the MSSID Service 7.3.1 Function The HG556 supports the multi-service set identifier (MSSID) function. You can configure encryption parameters separately for each service set identifier (SSID). With the MSSID function, you can virtualize multiple independent access points (APs) used in wireless networks. In terms of the wireless network, client each virtualized wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID. The HG556 supports four SSIDs, which can be configured through the Web configuration page of the HG556 or configured remotely through the management system of the HG556. 7.3.2 Configuration Steps To configure the SSIDs of the HG556, do as follows: Step 1 Choose Basic > LAN > WLAN on the Web configuration page to show the wireless settings page. Step 2 Select Enable WLAN to enable the WLAN function. Step 3 Select an appropriate channel in the Channel text box based on the settings of the WLAN. To avoid signal interference, channels allocated to each AP should be different. You are recommended to select Auto in the Channel text box. Step 4 Select SSID1 in the SSID index drop-down list box. Specify the name of the SSID you want in the SSID text box. Step 5 Select Enable to enable the selected SSID. Step 6 Select the security mode in the Security drop-down list box. When you specify the security mode, the gateway supports the corresponding WPA pre-shared key and WPA encryption mode for the SSID. You can also specify the WPA pre-shared key and must remember it. Step 7 Click Submit to save the settings. On the WLAN Filtering page, you can configure MAC address filtering for the WiFi.
EchoLife HG556 Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-1 8 FAQs 8.1 How can I configure a computer to use a static IP addrenection Step 5 .1.100. Ensure that this IP address is unique and not used by ther computers. ss? Take a computer that runs Windows XP as an example. To configure the computer to use a static IP address, do as follows: Step 1 In the Control Panel window, double-click Network Connections to display the Network Connections window. Step 2 In the Network Connections window, right-click the working Local Area Conand choose Properties. wing items group box of the Local Area Step 3 In the This connection uses the folloConnection Properties dialog box, select Internet Protocol (TCP/IP). Click Properties. Step 4 Select Use the following IP address. Set the IP address of the computer and ensure that the IP address is in the same network segment as the local area network (LAN) IP address of the terminal. Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP address of the computer, do as follows: dress, enter 192.1681. In IP ad o The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254. Step 6 eb Step 7 In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local Area Connection Properties dialog box, click OK. 2. In Subnet mask, enter 255.255.255.0. 3. In Default gateway, enter 192.168.1.1. Consult your network service provider about the IP address of the domain name server (DNS). In Preferred DNS server and Alternate DNS server, enter the IP address. If you configure the static IP address for the purposes of accessing the Wconfiguration page of the terminal, you can skip this step.
FAQs EchoLife HG556 Home Gateway User Guide 8-2 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8.2 W tes through the teStep 1 Ch1. at the power switch of the terminal is turned on. e socket ores to its normal level, and then use the terminal. power Step 2 three minutes. Then check whether the al is on. lows: e electric appliances that If t icator still blinks, contact your network service provider. Step 3 cable. Step 4 khat can I do if I cannot visit Web sirminal? eck whether the POWER indicator of the terminal is on. If the POWER indicator is off, perform further checks as follows: Ensure th2. Ensure that electricity comes from the socket and that the input power of thmeets the requirements described on the label of the terminal power adapter. If the voltage is unsteady, for example, if the voltage is too high or too low, do not use theterminal. Wait until the voltage rest3. Ensure that the terminal is properly connected to the socket through the adapter. If the POWER indicator is still off, contact an authorized maintenance center. er powering on the terminal, wait for about tAfADSL indicator of the terminIf the ADSL indicator blinks for a long time, perform further checks as fol1. Ensure that telephone lines are properly connected. 2. Ensure that terminal cables or telephone lines are far from thgenerate strong magnetic or electric fields. 3. Replace telephone lines. he ADSL indCheck whether the LAN indicator of the terminal is on. If the LAN indicator is off, perform further checks as follows: 1. Ensure that the network adapter of the computer is enabled. 2. Ensure that the network cable between the terminal and the computer is properly connected. 3. Remove and then insert the network cable or replace the network If the LAN indicator is still off, contact an authorized maintenance center. eck whether tCh he driver for the network adapter is properly installed. Ta e a computer that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows: 1. On the desktop, right-click My Computer and choose Manage. 2. In the navigation tree of the Computer Management window, choose Device Manager. 3. In the right pane of the Computer Management window, click Network adapters to view the information about the network adapter of the computer. If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is displayed next to the icon of the network adapter, you can infer that the driver for the network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer.
EchoLife HG556 Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-3 Step 5 P dialing software. Step 6 Che he terminal is erform further checks as tes, re the default settings of the terminal. twork service provider. Step 7 igured. Take the 1. 5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog t apply n access. 8.3 WInternet through a wireStep 2 N function. Step 3 cription of the wireless network adapter that is installed on the computer and 802.11b and 802.11g protocols. d 802.11g protocols, For details about how to set the parameters, see the description of the PPP dialing software. Ensure that you have entered the correct user name and user password that are required by the PPThe user name and the user password are provided by your network service provider. ck whether you can use the PPP dialing software to dial successfully (tconfigured as Bridge mode). If you cannot use the PPP dialing software to dial successfully, pfollows: 1. Stop the PPP dialing software and then power off the terminal. After five minupower on the terminal and use the PPP dialing software to dial again. 2. RestoIf the problem persists, contact your neCheck whether the proxy server of the Web browser is correctly confInternet Explorer installed on a computer that runs Windows XP as an example. To check whether the proxy server of the Web browser is correctly configured, do as follows: Start the Internet Explorer. 2. Choose Tools > Internet Options. 3. In the Internet Options dialog box, click the Connections tab. 4. In the Local Area Network (LAN) settings group box, click LAN settings. box, ensure that Use a proxy server for your LAN (These settings will noto dial-up or VPN connections) is not selected. Step 8 Try to access multiple other Web sites to check whether the terminal caIf the terminal still cannot access other Web sites, contact your network service provider. hat can I do if the terminal cannot access the less network adapter? Step 1 Ensure that the power cables and telephone lines of the terminal are properly connected. Check whether the WIFI indicator of the terminal is on. If the WIFI indicator is off, you can infer that the wireless local area network (WLAN) function of the terminal is disabled. In this case, enable the WLAFor details about how to enable the WLAN function, see the manual of the terminal. See the descheck whether the wireless network adapter supports theIf the wireless network adapter does not support the 802.11b anreplace it with the network adapter that supports the protocols.
FAQs EchoLife HG556 Home Gateway User Guide 8-4 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. Step 4 comStep 5 lay the Available Wireless Network. Step 6 whether the computer accesses the WLAN of the terminal successfully. Step 7 Check whether you can use the PPP dialing software to dial successfully (the terminal is he default settings of the accesor if te that they are far from the , refrigerators, or cordless telephones that effects of WLAN radio signals are affected if radio signals pass through too many obstacles such as cement Step 5 Check whether the driver for the wireless network adapter is properly installed on the puter. If the driver is improperly installed, install it properly. eck whether the computer can receive the sigCh nals of a WLAN. Take a computer that runs Windows XP as an example. To check whether the computer can receive the signals of a WLAN, do as follows: 1. In the Control Panel window, double-click Network Connections to dispNetwork Connections window. 2. In the Network Connections window, right-click Wireless Network Connection and choose ViewIf the computer cannot detect a WLAN, place the computer close to the terminal and ensure that no obstacles such as cement or wooden walls are present between the wireless client and the terminal. CheckCheck the list of wireless network connections and ensure that the terminal is connected to the WLAN. configured as Bridge mode). Step 8 Try to access multiple Web sites to check whether the terminal can access other Web sites. If the terminal cannot access other Web sites either, restore tterminal. If the problem persists, contact your network service provider. 8.4 What can I do if sometimes the terminal cannot s the Internet through a wireless network adapter he WLAN connection is unsteady? Step 1 Check the positions of your terminal and computer. Ensurelectric appliances such as microwave ovensgenerate strong magnetic or electric fields. Step 2 Place your terminal in an open position. Although radio signals can pass through obstacles, the transmissionor wooden walls. Step 3 Place your computer close to your terminal. If your computer is far from your terminal, the effects of the WLAN are affected. Step 4 Place your terminal and computer in another direction. Do not use your terminal to access a WLAN during thunderstorms.
EchoLife HG556 Home Gateway User Guide FAQs Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8-5 8.5 WencryStep 1 lk 2. ork Connections window, right-click Wireless Network Connection and erties. g box, click the Wireless 4. In the Preferred Networks group box, select the latest wireless network connection works k connection that is not encrypted. 8.6 Iscomputers that access a WLAN through wireless t access the twork adapters. In practical applications, for the purposes of d that the telephone Step 2 Check the IP address of your computer and ensure that this IP address is in the same network segment as the LAN IP address of the terminal. Step 3 Ensure that your Web browser does not use a proxy server. Step 4 Ensure that you have entered the correct user name and user password that are used for accessing the terminal configuration page. Step 5 If the problem persists, restore the default settings of the terminal. hat can I do if the WLAN of the terminal is not pted and the computer cannot access the WLAN? ete the settings of wDe ireless network connections from your computer. Ta e a computer that runs Windows XP as an example. To delete the settings of wireless network connections, do as follows: 1. In the Control Panel window, double-click Network Connections to display the Network Connections window. In the Netwchoose Prop3. In the Wireless Network Connection Properties dialoNetworks tab. saved on your computer. Then click Remove. 5. Delete all the other wireless network connections from the Preferred Netgroup box. 6. Click OK. Step 2 Create a wireless networ there any restriction on the number of the network adapters? Theoretically, the terminal supports hundreds of concurrent computers thaInternet through wireless nethe high performance of a wireless network, the number of the concurrent computers that connect to the terminal should not exceed five. 8.7 What can I do if I cannot access the terminal configuration page? Step 1 See the answer to 8.2 "What can I do if I cannot visit Web sites through the terminal?" and ensure that the power supply of the terminal works properly anlines and network cables of the terminal are properly connected.
FAQs EchoLife HG556 Home Gateway User Guide 8-6 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8.8 What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted? Step 1 Ensure that the terminal and other devices such as telephones or fax machines are connected to the telephone line through a splitter. For details about how to install a splitter, see the related description in the manual. Step 2 Ensure that telephone lines are properly connected. If the telephone lines are improperly connected, the stability of the network connection is affected. Step 3 Check the positions of your terminal and computer. Ensure that they are far from the electric appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields. If the problem persists, contact your service provider. 8.9 What can I do if noises exist during telephone calls? Step 1 Ensure that a splitter is installed. A splitter helps to protect the call quality of the asymmetric digital subscriber line (ADSL) from being affected due to the interference of other type of signals. Step 2 Ensure that telephone lines are properly connected. Step 3 Replace telephone lines and ensure that the telephone lines are not faulty. 8.10 After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet at the same time, without degrading call quality or lowering the Internet access rate.
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