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HG556 User Manual HTML Version

User's Manual

EchoLife HG556 Home Gateway

User Guide

HUAWEI TECHNOLOGIES CO., LTD.

EchoLife HG556 Home Gateway

V100R001

User Guide

Issue 01

Date 2009-08-26

Part Number 202157

Huawei Proprietary and Confidential

Huawei Technologies Co., Ltd. provides customers with comprehensive technical

support and service. For any assistance, please contact our local office or company

headquarters.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

Website: http://www.huawei.com

Email: terminal@huawei.com

No part of this document may be reproduced or transmitted in any form or by

any means without prior written consent of Huawei Technologies Co., Ltd.

The product described in this manual may include copyrighted software of

Huawei Technologies Co., Ltd and possible licensors. Customers shall not in

any manner reproduce, distribute, modify, decompile, disassemble, decrypt,

extract, reverse engineer, lease, assign, or sublicense the said software, unless

such restrictions are prohibited by applicable laws or such actions are approved

by respective copyright holders under licenses.

Trademarks and Permissions

, HUAWEI, and are trademarks or registered trademarks of Huawei

Technologies Co., Ltd.

Other trademarks, product, service and company names mentioned are the

property of their respective owners.

Huawei Proprietary and Confidential

Notice

Some features of the product and its accessories described herein rely on the

software installed, capacities and settings of local network, and may not be

activated or may be limited by local network operators or network service

providers, thus the descriptions herein may not exactly match the product or its

accessories you purchase.

Huawei Technologies Co., Ltd reserves the right to change or modify any

information or specifications contained in this manual without prior notice or

obligation.

NO WARRANTY

THE CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS

REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND,

EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,

RELIABILITY OR CONTENTS OF THIS MANUAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO

CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY

SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR

LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR

ANTICIPATED SAVINGS.

Import and Export Regulations

Customers shall comply with all applicable export or import laws and regulations

and will obtain all necessary governmental permits and licenses in order to

export, re-export or import the product mentioned in this manual including the

software and technical data therein.

EchoLife HG556 Home Gateway

User Guide Contents

Huawei Proprietary and Confidential

Contents

1 Safety Precautions ................................................................................................ 1-1

2 Product Overview ................................................................................................. 2-1

2.1 Product Features.......................................................................................................... 2-1

2.2 Network Application................................................................................................... 2-2

2.3 Indicators, Interfaces and Buttons ............................................................................... 2-3

2.3.1 Indicators......................................................................................................... 2-3

2.3.2 Interfaces and Buttons..................................................................................... 2-2

2.4 System Requirements.................................................................................................. 2-3

3 Product Installation.............................................................................................. 3-1

3.1 Selecting the Installation Position ............................................................................... 3-1

3.2 Connecting the Cables................................................................................................. 3-1

4 Configuring the HG556 ....................................................................................... 4-1

4.1 Accessing the Web Configuration Page ...................................................................... 4-1

4.2 Changing the Administrator Password........................................................................ 4-1

5 Data Services ......................................................................................................... 5-1

5.1 Introduction................................................................................................................. 5-1

5.2 Configuring the HSPA uplink ..................................................................................... 5-1

5.3 Configuring the ADSL uplink..................................................................................... 5-2

5.3.2 Configuring the PPPoE Mode ......................................................................... 5-2

Configuring the PPPoE Mode for the WAN Interface ............................................. 5-3

Configuring the Work Parameters of the LAN Interface ......................................... 5-3

5.3.3 Configuring the Bridge Mode ......................................................................... 5-4

6 Voice Services........................................................................................................ 6-1

6.1 Introduction................................................................................................................. 6-1

6.2 Voice Service Configuration....................................................................................... 6-1

6.2.1 Networking ..................................................................................................... 6-1

6.2.2 Getting Started ................................................................................................ 6-2

6.2.3 Configuration Procedure ................................................................................. 6-3

Contents

EchoLife HG556 Home Gateway

User Guide

ii Huawei Proprietary and Confidential

7 Wireless Services .................................................................................................. 7-1

7.1 Introduction................................................................................................................. 7-1

7.2 Wireless Service Configuration................................................................................... 7-1

7.3 Configuring the MSSID Service ................................................................................. 7-2

7.3.1 Function .......................................................................................................... 7-2

7.3.2 Configuration Steps......................................................................................... 7-2

8 FAQs........................................................................................................................ 8-1

8.1 How can I configure a computer to use a static IP address?........................................ 8-1

8.2 What can I do if I cannot visit Web sites through the terminal?.................................. 8-2

8.3 What can I do if the terminal cannot access the Internet through a wireless network

adapter?............................................................................................................................. 8-3

8.4 What can I do if sometimes the terminal cannot access the Internet through a wireless

network adapter or if the WLAN connection is unsteady?................................................ 8-4

8.5 What can I do if the WLAN of the terminal is not encrypted and the computer cannot

access the WLAN?............................................................................................................ 8-5

8.6 Is there any restriction on the number of the computers that access a WLAN through

wireless network adapters?................................................................................................ 8-5

8.7 What can I do if I cannot access the terminal configuration page?.............................. 8-5

8.8 What can I do if Web pages often cannot be displayed during Web page browsing and

can be displayed after the terminal is restarted?................................................................ 8-6

8.9 What can I do if noises exist during telephone calls?.................................................. 8-6

8.10 After a broadband terminal is installed, does Internet access degrade call quality or do

telephone calls lower the Internet access rate? .................................................................. 8-6

EchoLife HG556 Home Gateway

User Guide Figures

Huawei Proprietary and Confidential

iii

Figures

Figure 2-1 Network application of the HG556................................................................. 2-2

Figure 2-2 Indicators ........................................................................................................ 2-3

Figure 2-3 Interfaces and buttons ..................................................................................... 2-2

Figure 3-1 Connecting the HG556 ................................................................................... 3-2

Figure 6-1 Network model of voice services.................................................................... 6-2

Tables

Table 2-1 Description of the elements for the network application diagram..................... 2-3

Table 2-2 Meanings of the indicators ................................................................................ 2-3

Table 2-3 Functions of the interfaces and buttons............................................................. 2-2

Table 5-1 Work mode of the WAN interface ..................................................................... 5-2

Table 5-2 Configuration information to be collected before configuring the PPPoE mode5-2

Table 5-3 Configuration information to be collected before configuring the bridge mode 5-4

Table 6-1 Description of the equipment in voice service networking................................ 6-2

Table 6-2 Configuration information to be collected before configuring voice services... 6-2

Table 7-1 Configuration information to be collected before configuring wireless service 7-1

EchoLife HG556 Home Gateway

User Guide Safety Precautions

Huawei Proprietary and Confidential

1-1

1 Safety Precautions

For safety purposes, carefully read through these safety precautions and observe them

Basic R

z While using the device, observe all applicable laws, directives and regulations, and

ther people.

Enviro

Do not expose the device to direct

e of 10 cm

z r

microwave oven, refrigerator, or mobile phone.

Operat

during operation.

equirements

z Keep the device dry during storage, transportation, and operation of the device.

z Prevent collision of the device with other objects during storage, transportation, and

operation of the device.

z Do not attempt to dismantle the device. In case of any fault, contact the authorized

maintenance center for assistance or repair.

z Without prior written consent, no organization or individual is permitted to make any

change to the structure, safety, and performance design of the device.

respect the legal rights of o

nmental Requirements

z Place the device in a well-ventilated place.

sunlight.

d stain.

z Keep the device clean, free of dust an

z Do not place the device near a water source or in a damp area.

z Place the device on a stable surface.

z Do not place any object on the top of the device. Reserve a minimum spac

at the four sides and on the top of the device for heat dissipation.

z Do not place the device on or near inflammable materials such as foam.

z Keep the device away from heat source or fire, such as a radiator or a candle.

Keep the device away from any household appliances with strong magnetic field o

electric field, such as

ion Requirements

z Do not allow children to play with the device or accessories. Swallowing the

accessories may be fatal.

z Use the accessories such as the power adaptor and battery provided or authorized

only by the manufacturer.

Make sure that the device does not get wet. If water gets into the device, disconnect

the power supply immediately and unplug all the cables connected to the device,

Safety Precautions

EchoLife HG556 Home Gateway

User Guide

1-2 Huawei Proprietary and Confidential

aintenance center.

ct the

z le, make sure that your hands are dry.

cable. Otherwise, the cable may get damaged,

z , disconnect the device from the power supply and unplug all the

z e is not used for a long time, disconnect the power supply and unplug the

z tical interface and the laser-transmitting interface on the device,

z ice

tteries. Contact the authorized maintenance center for repair.

z e shell of the device. The shed painting may lead to skin

allergy or malfunctions of the device. If the shed painting material drops into the host,

Cleaning

the power cable, and telephone cable.

Do not clean the device cover with any cleaning solution or cleanser spray. Use a

piece of soft cloth to clean the device cover.

Wireless P

er.

ing the effects of the radio wave on this device.

such as the power cable, telephone cable, and RF cable, and then contact the

authorized m

z The power supply of the device must meet the requirements of the input voltage of

the device.

z Before plugging or unplugging any cable, shut down the device and disconne

power supply.

While plugging or unplugging any cab

z Do not step on, pull, or stretch any

leading to malfunction of the device.

z Do not use old or damaged cables.

Keep the power plug clean and dry, to prevent electric shock or other dangers.

During lightning

cables connected to the device, such as the power cable, telephone cable, to prevent

lightning strike.

If the devic

all the cables connected to the device, such as the power cable, telephone cable, and

RF cable.

Do not stare at the op

or the infrared transmitting interface on the remote control. Otherwise, your eyes

may get injured.

If smoke, sound, or smell is emitted from the device, stop using the dev

immediately, disconnect the power supply, unplug the power supply and other cables,

and remove the ba

z Make sure that no object (such as metal shavings) enters the device through the heat

dissipation vent.

Do not scratch or abrade th

a short circuit may occur.

Requirements

z Before cleaning the device, stop using it, disconnect the power supply, and unplug

all the cables connected to the device, such as

roduct Usage Requirements

z Keep the device away from magnetic storage devices (e.g., a magnetic card or a

floppy disk), to prevent loss of the stored information.

z Stop using the device or disconnect the power supply in situations where wireless

device is prohibited or using of a wireless device leads to interference or dang

z The user who uses an electronic assistant medical-treatment device needs to confirm

with the service center regard

EchoLife HG556 Home Gateway

User Guide Safety Precautions

Huawei Proprietary and Confidential

1-3

Unit (CCU).

z ice and its accessories, and use it in a clean and dust-free

in contact with flame

z Do not drop, throw or try to bend your wireless device.

ess device and its accessories in high temperature areas.

Environmental P

z Do not take the device to the operation theater, Intensive Care Unit (ICU) or the

Coronary Care

z When using the device maintain distance of 3 cm between your body and the antenna

of the device.

z In the area with inflammable or explosive materials, turn off your wireless device,

and follow the relevant instructions given in the label, to prevent explosion or fire.

Protect the wireless dev

environment. Make sure that the wireless device does not come

or a cigarette that is lit.

z Make sure that the wireless device and its accessories are dry.

z Do not place the wirel

rotection

pal waste. The device (and any

of the device or batteries,

other waste is to minimize the

potential environmental impacts and effects on human health of any

ous substances that may be present.

REACH

C）.

's REACH compliance, please visit

www.huaweidevice.com/certification. You are recommended to visit the Web site

ation.

EU Reg

e a separation distance

sed

This marking on the device (and any included batteries) indicates that they

should not be disposed of as normal household garbage. Do not dispose of

this device or batteries as unsorted munici

batteries) should be handed over to a certified collection point for recycling

or proper disposal at the end of their life.

For more detailed information about the recycling

please contact your local city office, the household waste disposal service or

the retail store where you purchased this device.

The disposal of this device is subject to the Waste from Electrical and

Electronic Equipment (WEEE) directive of the European Union. The reason

for separating WEEE and batteries from

hazard

Declaration

This device is in compliant with the REACH regulation（Regulation 1907/2006/E

For more information about the device

regularly for up-to-date inform

ulatory Conformance

The antenna(s) used for this transmitter must be installed to provid

of at least 20cm from all persons.

This euipment may be operated in all European countries.

France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz

Italy: For private use, a general authorisation is required if WAS/RLAN’s are u

outside own premises. For public use, a general authorisation is required

Luxembourg: General authorisation required for network and service supply

Safety Precautions

EchoLife HG556 Home Gateway

User Guide

1-4 Huawei Proprietary and Confidential

Norway: This subsection does not apply for the geographical area within a radius of 20

km from the centre of Ny-Ålesund

chnologies Co., Ltd., declares that this product is in compliance with

and other relevant provisions of Directive 1999/5/EC.

Hereby, Huawei Te

the essential requirements

0678

The declaration of conformity may be consulted at

www.huaweidevice.com/certification.

Federa tement

ses and can radiate radio frequency energy and, if not installed

nce to radio or television reception, which

r is encouraged to try to

e receiving antenna.

equipment into an outlet on a circuit different from that to which the

ected.

an experienced radio/TV technician for help.

l Communications Commission（FCC） Sta

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provid

reasonable protection against harmful interference in a residential installation. This

equipment generates, u

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interfere

can be determined by turning the equipment off and on, the use

correct the interference by one or more of the following measures:

• Reorient or relocate th

• Increase the separation between the equipment and receiver.

• Connect the

receiver is conn

• Consult the dealer or

Warning: Changes or modifications made to this device not expressly approved by

Huawei Technologies Co., Ltd. may void the FCC authorization to operate this device.

This device complies with part 68 of the FCC Rules.

The antenna(s) used for this transmitter must be installed to provide a separation distance

of at least 20cm from all persons.

EchoLife HG556 Home Gateway

User Guide Product Overview

Huawei Proprietary and Confidential

2-1

2 Product Overview

2.1 Pr

and small office and home office (SOHO) users. This section describes the features of

Flexible R

dialer

Protocol (DHCP) server

ulti-user access

Abund

ity (WiFi),

ility through the USB host interface

Outsta

ice

Standar

standard of the Digital

z operation

and service

provisioning processes to conveniently distribute customized services

oduct Features

The EchoLife HG556 (hereinafter referred to as the HG556) is a high-performance

Asymmetrical Digital Subscriber Line (ADSL) voice gateway designed for home users

the HG556.

outing

z Providing an embedded Point to Point Proto

z Supporting the Dynamic Host Configuration

col over Ethernet (PPPoE)

z Supporting simultaneous m

ant Service Interfaces

z Providing four high-speed Ethernet interfaces

z Supporting the routing mode and the bridge mode

z Providing the voice function through the Plain Old Telephone Service (POTS)

interface

idel

z Supporting the multi-service set identifier (MSSID) of Wireless F

which enables users to use wireless networks conveniently and securely

z Providing mobile storage capab

nding Voice Functions

Providing VoIP service and T.38 facsimile serv

d TR-069 Management Capability

z Providing complete compatibility with the TR-069

Subscriber Line (DSL) Forum

z Providing complete remote management and diagnosis

Providing a zero-configuration solution, which significantly lowers the

and maintenance costs and can be combined with the automatic upgrade

Product Overview

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User Guide

2-2 Huawei Proprietary and Confidential

ADSL/

z 13 Issue 2, ITU-T G.992.1

Wide A

cols, such as LLC and VC-MUX (RFC1483/2684)

z Supporting routing and bridging in conformance with RFC 2684

2.2 N

Figure 2-1 HG556.

ADSL2+ Interface

z Providing embedded ADSL/ADSL2+ broadband network functio

z Supporting the ITU-T G.994.1 (G.hs) handshake protocol

Providing compatibility with Annex A ANSI T1.4

(G.dmt), G.992.3 (ADSL2), and G.992.5 (ADSL2+)

rea Network (WAN) Protocol

z Supporting multiple AAL5 proto

z Supporting PPPoE (RFC2516)

etwork Application

shows the network application of the

Figure 2-1 Network application of the HG556

EchoLife HG556 Home Gateway

User Guide Product Overview

Huawei Proprietary and Confidential

2-3

: indicates an actual network connection.

: indicates a logical management channel.

T describes the elements sh 1.

Table 2-1 Description of the elemen on diagram

indicates a wireless connection.

able 2-1 own in Figure 2-

ts for the network applicati

Name Full Spelling

NGN Next Generation Network

Internet -

IPTV Internet Protocol Television

BRAS erver Broadband Remote Access S

DSLAM ss Multiplexer Digital Subscriber Line Acce

OSS Operations Support System

ACS Auto-Configuration Server

STB Set-Top Box

Notebook Computer -

2.3 Indicators, Interfaces and Buttons

2.3.1 Indicator

The indicators of the HG556 are located on the front panel, as shown in Figure 2-2

Figure 2-2 Indicators

able 2-2 describes the meanings of the indicators.

Table 2-2 Meanings of the indicators

EchoLife HG556 Home Gateway

User Guide Product Overview

Huawei Proprietary and Confidential

2-1

Indicator Status Meaning

The HG556 is powered on. POWER

Off The HG556 is powered off.

The WLAN connection is normal but no data is

being transmitted.

Blinking The WLAN connection is normal and data is

being transmitted.

WIFI

Off The HG556 is powered off, the wireless

function is disabled, or the WLAN module is

faulty.

The ADSL connection is established and

activated.

Blinking slowly

at 2 Hz

The ADSL connection is being activated.

Blinking quickly

at 4 Hz

The software of the HG556 is being upgraded.

ADSL

Off The HG556 is powered off or faulty.

At least one Ethernet interface is connected

normally but no data is being transmitted.

Blinking Data is being transmitted over the LAN.

LAN

Off The HG556 is powered off or the network cable

is not connected properly.

The HG556 is successfully registered with at

least one SIP server.

On VOIP

Off The HG556 is powered off or fails to be

registered with the SIP server.

The WAN connection is successfully

established but no data is being transmitted.

Blinking The WAN connection is successfully

established (the HG556 has obtained an IP

address through IPoE or PPPoE) and data is

being transmitted.

INTERNET

Off The HG556 is powered off or the WAN

connection is not yet established.

z WLAN = Wireless Local Area Network

z SIP = Session Initiation Protocol

z IPoE = IP over Ethernet

Product Overview

EchoLife HG556 Home Gateway

User Guide

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2.3.2 Interfaces and Buttons

The interfaces and buttons of the HG556 are located on the rear panel and side panel, as

shown in Figure 2-3.

Figure 2-3 Interfaces and buttons

z The rear panel of the HG556 is shown on the left side of Figure 2-3. The following

interfaces are located on the rear panel: ADSL, PHONE1, PHONE2,

LAN1–LAN4, USB, RESET, and POWER.

z The side panel of the HG556 is shown on the right side of Figure 2-3. The USB

interface and the WLAN button.

z The rear panel view and side panel view are for reference only. The actual

appearance may differ.

Table 2-3 lists the functions of the interfaces and buttons.

Table 2-3 Functions of the interfaces and buttons

Interface or

Button

Function

ADSL Connects a splitter.

PHONE1,

PHONE2

Connects a phone.

LAN1–LAN4 Connect PCs, switches, or other equipment.

POWER Connects a power adapter.

EchoLife HG556 Home Gateway

User Guide Product Overview

Huawei Proprietary and Confidential

2-3

Interface or

Button

Function

USB Connects a USB storage device, such as a USB disk.

RESET Restarts the equipment if this button is pressed and held for three

to six seconds; restores the factory settings of the equipment if

held for more than six seconds.

NOTE

After you restore the default settings, the customized data will be lost.

Therefore, press the RESET button with caution.

WLAN Start the WiFi function.

2.4 System Requirements

Make sure that the following requirements are met before using the HG556.

Operating System Requirements

The operating system (OS) requirements are as follows:

z Windows 98

z Windows Me

z Microsoft NT4

z Windows 2000

z Windows XP

z Windows Vista

PC Hardware Configuration

The requirements for the hardware configuration of the device are as follows:

z Memory: greater than 64 MB

z Remaining space of disk C: greater than 128 MB

z CD-ROM drive

Web Browser

Internet Explorer (IE) 6.0 or later versions, including FireFox2.0

EchoLife HG556 Home Gateway

User Guide Product Installation

Huawei Proprietary and Confidential

3-1

3 Product Installation

3.1 Se

orks. Therefore, it is recommended that the

z Ensure that the HG556 and the PC are placed away from electrical appliances

generating a strong magnetic or electric field, such as microwave ovens.

3.2 Connecting the Cables

lecting the Installation Position

Place the HG556 in a ventilated and shaded area according to the instructions given i

"Safety Precautions."

If you need to use the WLAN function of the HG556, pay attention to the following

requirements when selecting the installation position of the HG556:

Obstacles, such as cement walls and wooden plate walls, would affect the radio

signal propagation effect of wireless netw

HG556 be installed in an open space so that no obstacles exist between the PC and

the HG556 to block signal propagation.

Before connecting the cables, power off all equipment connected to it including the

HG556, the PC, and the switch.

Connect the other equipment, such as the PC and the telephone, to the HG556 according

to Figure 3-1.

Product Installation

EchoLife HG556 Home Gateway

User Guide

3-2 Huawei Proprietary and Confidential

Figure 3-1 Connecting the HG556

1 Telephone jack on the wall 2 Phone 3 PC

4 Set-top box 5 Power adapter 6 USB disk

EchoLife HG556 Home Gateway

User Guide Configuring the HG556

Huawei Proprietary and Confidential

4-1

4 Configuring the HG556

4.1 Ac

through which

the HG556.

Step 3 by default) and password (admin by default) in the

4.2 Ch

rd easy to remember, you can change the

o the Web-based configuration utility.

enter the new password again in

r confirmation.

Step 4

After you change the password successfully, next time log in to the Web-based

tility, enter the new password, and then click Login.

cessing the Web Configuration Page

uration pages, The HG556 provides simple and easy-to-use Web config

you can check and configure the working parameters of

To log in to the Web configuration page, do as follows:

Step 1 Start the Internet Explorer on the PC.

Step 2 Enter http://192.168.1.1 in the address bar of the Internet Explorer, and then press

Enter.

Enter the administrator name (admin

anging the Administrator Password

For safety reasons or to make the passwo

administrator password after logging in t

To change the password, do as follows:

Step 1 Log in to the Web-based configuration utility.

Step 2 Choose Maintenance > Account in the navigation tree to display the account page.

ew password. Then

Step 3 Enter the current password and the n

the Confirm Password text box fo

Click Submit to save the settings.

configuration u

If you forget the password that has been changed, you can restore the default settings of the

HG556 by pressing and holding the RESET button for over six seconds. Then, the user name

and password that are used for logging in to the Web-based configuration utility are restored

to default values. After you restore the default settings, however, your customized data is lost.

Therefore, use this function with caution.

EchoLife HG556 Home Gateway

User Guide Data Services

Huawei Proprietary and Confidential

5-1

5 Data Services

5.1 In

mic mutual backup of voice and data

services through the DSL link and HSPA link.

5.2 Co

ternet

e WAN Connection Page.

d Password text boxes that you

Step 8

PIN number in the

Step 3 Submit button to finish the settings on the PIN Page.

troduction

The HG556 supports ADSL2+ uplink and High-Speed Packet Access (HSPA) uplink

through Huawei HSPA datacard. Realizes dyna

nfiguring the HSPA uplink

When the HG556 is working through Huawei HSPA datacard, you need to install th

our PC can connect to the In

Huawei HSPA datacard on the HG556 so that y

through HSPA uplink. To create a HSPA uplink connection, do as follows:

Step 1 Log in to the Web-based configuration utility.

isplay th

Step 2 Click Basic > WAN in the navigation tree to d

nection setting.

Step 3 Click New to create a new WAN Con

Step 4 In Access type, choose UMTS option button.

Step 5 In WAN connection, select Enable.

Step 6 Enter the APN that are provided by the network operator in the APN text box, enter *99#

in the Dial number text box.

Step 7 Enter the user name and password in the User name an

can configure.

Click the Submit button to finish the UMTS settings.

If you want to verify the PIN code of your SIM card, then do as follows:

Step 1 Click Advanced > PIN in the navigation tree to display the PIN Page.

Step 2 Enter the original PIN number in the PIN text box. Enter the new

New PIN text box and confirm the new PIN number again.

Click the

Use the default values for the other parameters. In general, they do not need to be configured.

Data Services

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User Guide

5-2 Huawei Proprietary and Confidential

5.3 Configuring the ADSL uplink

When the HG556 is working throug the WAN interface of the HG556

supports multiple work modes, as lis y of them as

required.

Table 5-1 Work mode of the WAN i

h ADSL uplink,

ted in Table 5-1. You can select an

nterface

Work Mode Description

Route z

z There are five connection types:

tic, PPPoE, IPoA, PPPoA.

The HG556 serves as a router.

DHCP, Sta

Bridge z The HG556 serves as a network bridge.

z Dialing is performed through the PPP dialer

software installed on the PC.

DHCP = Dynamic Host Configuration Protocol

PPPoE = Point to Point Protocol over Ethernet

IP over ATM

OTE

IPoA =

PP = Point to Point Protocol

PPoA = Point to Point Protocol over ATM

The steps of configuring the five types of Route mode are similar. So just take the steps of

configuring the PPPoE mode for example.

5.3.2 C

, the HG556 performs dialing through the embedded PPP dialer software

and serves

Getting Started

Tnfiguration informatio ollected before configuring the

P e.

Tn information to be

onfiguring the PPPoE Mode

In PPPoE mode

as a router to connect user PCs to the Internet.

able 5-2 lists the co n to be c

PPoE mod

able 5-2 Configuratio collected before configuring the PPPoE mode

Item Description

Connection mode PPPoE

VPI/VCI It is provided by the service provider.

Encapsulation mode It is provided by the service provider.

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User Guide Data Services

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5-3

Item Description

User name and password for PPPoE

dialing

It is provided by the service provider.

Authentication mode It is provided by the service provider.

LAN IP address and subnet mask of

556

ace IP address:

192.168.1.1.

z Default subnet mask: 255.255.255.0.

z Default LAN interf

the HG

Default gateway address It is recommended that the default gateway

address be automatically obtained.

DNS address It is recommended that the DNS address be

automatically obtained.

NOTE

DNS = Domain Name Server

Configuring the PPPoE Mode for the WAN Interface

To configure the PPPoE mode for the WAN interface, do as follows:

Step 1 Log in to the Web-based configuration utility.

Click Basic > WAN in the navigation

Step 2 tree to display the WAN Connection Page.

ided by the network operator in the VPI and VCI

text boxes.

from the

eters according

PPPoE dialing,

Configurin

To c rk parameters of the LAN interface, do as follows:

Step 1 Click Bas

Step 2 Configure the of LAN interface on the HG556.

Step 3 Select En

Step 3 Enter the VPI and VCI that are prov

Step 4 Choose the encapsulation mode required by the service provider

Encapsulation Mode drop-down list box, and configure the other param

to the requirements of the service provider.

Step 5 Enter the user name and password provided by the service provider for

and then finish the configuration.

Step 6 Click Submit to save the settings.

g the Work Parameters of the LAN Interface

onfigure the wo

ic > LAN in the navigation tree to display the DHCP page.

IP address and subnet mask

able DHCP Server and configure the relevant parameters.

The DHCP function is enabled to allocate IP addresses to PCs in the LAN. Generally, use the

default setting.

Data Services

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PC is located in the LAN and a static IP address

Step 4

Next, you need to configure only the network adapter on the PC so that the PC can

y obtain the IP address, gateway, DNS and other relevant information to

5.3.3 Configuring the Bridge Mode

When the

a network bridge. In this case, each u d to the HG556 can dynamically

o ing to the ation of the upper-layer equipment or can

b dialer software s the Internet.

Getting

able 5-3 lists the configuration information to be collected before configuring the

nfiguring the bridge mode

z You can skip this step if only one

has been specified for the PC.

z It is recommended that the DHCP service be enabled if multiple PCs access the

Internet through the HG556.

Click Submit to save the settings.

automaticall

access the Internet through the HG556.

WAN interface of the HG556 is working in bridge mode, the HG556 serves as

ser PC connecte

btain an IP address accord

e installed with PPP

configur

to acces

Started

bridge mode.

Table 5-3 Configuration information to be collected before co

Item Description

Connection mode Bridge

VPI/VCI It is provided by the service provider.

Encapsulation mode It is provided by the service provider.

Configuring the Bridge Mode for the WAN Interface

l the PPP dialer software

)

the

The steps for configuring the bridge mode for the WAN interface are similar to those for

configuring the PPPoE mode. The difference is that you should select Bridge from the

Connection mode drop-down list box on the WA N page displayed after you choose

Basic > WA N .

For details, see section "Configuring the PPPoE Mode for the WAN

Interface".

Creating a PPP Dialup Connection on the PC

When the gateway is working in bridge mode, you need to instal

on your PC so that your PC can dial-up to the Internet. If the operating system (OS

installed on the PC is Windows XP, the PC can also dial up to the Internet through

PPP dialer software provided by Windows XP. Take Windows XP as an example. To

create a dialup connection, do as follows:

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5-5

Communications >

Step 2 area, choose Create a new connection, and then click Next.

Step 4 Select Set up my connection manually, and then click Next.

Step 5 Select Connect using a broadband connection that requires a user name and

password, and then click Next.

Step 6 Enter the name of the dialup connection (you can enter any name) in the ISP Name text

box, and then click Next.

Step 7 Select Anyone's use or My use only, and then click Next.

Step 8 Enter the user name and password provided by the service provider for dialing, and then

click Next.

Step 9 Select Add a shortcut to this connection to my desktop, and finally click Finish.

Step 1 In the task bar, choose Start > All Programs > Accessories >

Network Connections.

In the Network Tasks

Step 3 Select Connect to the Internet, and then click Next.

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User Guide Voice Services

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6-1

6 Voice Services

6.1 In

The HG556 enables voice service interworking between the Voice over Internet Protocol

(VoIP) and the Public Switched Telephone Network (PSTN).

e Configuration

6.2.1 N

Figure 6-1 shows the network model of voice services.

troduction

The HG556 supports voice services based on the Session Initiation Protocol (SIP).

The SIP is an application layer protocol used to create, modify, or end multimedia

sessions. Based on text coding, the SIP references the Hyper Text Transport Protocol

(HTTP) and the Simple Mail Transfer Protocol (SMTP), and can cooperate with othe

protocols, such as the Real-time Transport Protocol (RTP), the Real-time Transport

Control Protocol (RTCP), the Session Description Protocol (SDP), and the Domain

Name Server (DNS) protocol to implement voice services and the facsimile service.

6.2 Voice Servic

etworking

Voice Services

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Figure 6-1 Network model of voice services

Table 6-1 describes the equipment in voice service networking.

Table 6-1 Description of the equipment in voice service networking

Equipment Description

A server that forwards requests or responses in

place of the client

Proxy Server

Registrar Server A server that receives registration requests

BRAS Broadband Remote Access Server

DSLAM Digital Subscriber Line Access Multiplexer

6.2.2 Getting Started

Table 6-2 lists the configuration information to be collected before configuring voice

services.

Table 6-2 Configuration information to be collected before configuring voice services

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6-3

Item Description

SIP account number It is the SIP account number of the gateway.

The user name and the password of the SIP

account, it is provided by the service

provider.

User name and Password

Local SIP port It is provided by the service provider.

It is used to select a mode for displaying the

caller ID among Display, Anonymous, and

Privacy.

Caller ID display mode

Proxy server address and Proxy

server port

It is provided by the service provider. If the

service provider does not provide the port

number, the default value should be used.

It is used to select the primary server or the

secondary server.

Server

Registration server address It is provided by the service provider.

It is provided by the service provider. If the

service provider does not provide the port

number, the default value should be used.

Registration server port

After you set the domain name, the server

address in the packet is displayed as a

domain name.

SIP server domain name

6.2.3 Configuration Procedure

To configure voice services, do as follows:

Step 1 Configure the WAN interface. For details, see section 5 "Data Services".

If you want to configure the VoIP service, you should choose VOICE, VOICE_INTERNET,

VOICE_TR069 or VOICE_TR069_INTERNET from the Server list drop-down list box on

the WAN Connection page.

Step 2 Configure the SIP user.

1. Choose Basic > VoIP in the navigation tree to display the VoIP page.

2. Click New to create a new SIP account.

3. Enter the SIP account number of the gateway provided by the service provider in the

SIP account number text box.

4. Enable the SIP user.

5. Enter the user name and the password of the SIP account provided by the service

provider in the User name and the Password text box.

6. Enter the port of the SIP account provided by the service provider in the Local SIP

port text box.

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Step 3 Configure the SIP server.

1. Enter the address and the port of the proxy server provided by the service provider in

the Proxy server address and the Proxy server port text box.

2. Choose the primary server or secondary server from the Server drop-down list box.

3. Enter the address and the port of the registration server provided by the service

provider in the Registration server address and the Registration server port text

box.

4. Enter the home domain name of the SIP user in the SIP Server domain name box.

Enter the home domain name of the SIP user according to the actual conditions:

z If the service provider does not provide the home domain name of the SIP user, you

can enter the same name as in the Registration Server Address text box or leave

the SIP Server domain name text box blank.

z If the service provider has provided the home domain name of the SIP user, you

must enter it in the relevant text box.

Step 4 Click Submit to save the settings.

If you want to call out by the VoIP service, you should bind the call out line and the call out

number.

You can use the default value for this parameter. In general, this parameter does not need to be

configured.

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7-1

7 Wireless Services

7.1 In

on your PC, you only need to

activate the wireless network function on the HG556.

7.2 W

1 lists the configuration information to be collected before configuring wireless

service.

Table 7-1 Configuration info cted before configuring wireless service

troduction

The HG556 supports 802.11n and provides wireless networking and interconnection at

home. To access the WLAN through the wireless data card

ireless Service Configuration

Table 7-

rmation to be colle

Item Description

SSID Indicates the ID of a service area in the wireless network.

The initial value is provided by the service provider.

Security n

It is used to enable or disable the network authenticatio

function.

z Open: Any wireless device can access the WLAN.

Shared: The simplified Shared authentication mode.

The HG552 encrypts all the communications by using

the WEP key.

WPA-PSK: The simplified WPA authentication mode.

The HG552 encrypts all the communications by using

the WPA pre-shared key.

WPA2-PSK: The simplified WPA2 authentication

mode. The HG552 encrypts all the communications by

using the WPA2 pre-shared key.

z Mixed WPA2/WPA-PSK: The mixed authentication

mode of WPA2-PSK and WPA-PSK.

WPS ,

only the first SSID provides the WPS function.

It is used to specify whether to enable the WPS function

Wireless Services

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7.3 Configuring the MSSID Service

7.3.1 Function

The HG556 supports the multi-service set identifier (MSSID) function. You can

configure encryption parameters separately for each service set identifier (SSID).

With the MSSID function, you can virtualize multiple independent access points (APs)

used in wireless networks. In terms of the wireless network, client each virtualized

wireless AP is equivalent to a physical wireless AP. Each wireless AP has its own SSID.

The HG556 supports four SSIDs, which can be configured through the Web

configuration page of the HG556 or configured remotely through the management

system of the HG556.

7.3.2 Configuration Steps

To configure the SSIDs of the HG556, do as follows:

Step 1 Choose Basic > LAN > WLAN on the Web configuration page to show the wireless

settings page.

Step 2 Select Enable WLAN to enable the WLAN function.

Step 3 Select an appropriate channel in the Channel text box based on the settings of the

WLAN.

To avoid signal interference, channels allocated to each AP should be different. You are

recommended to select Auto in the Channel text box.

Step 4 Select SSID1 in the SSID index drop-down list box. Specify the name of the SSID you

want in the SSID text box.

Step 5 Select Enable to enable the selected SSID.

Step 6 Select the security mode in the Security drop-down list box.

When you specify the security mode, the gateway supports the corresponding WPA

pre-shared key and WPA encryption mode for the SSID. You can also specify the WPA

pre-shared key and must remember it.

Step 7 Click Submit to save the settings.

On the WLAN Filtering page, you can configure MAC address filtering for the WiFi.

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8-1

8 FAQs

8.1 How can I configure a computer to use a static IP

addre

nection

Step 5

.1.100. Ensure that this IP address is unique and not

used by ther computers.

ss?

Take a computer that runs Windows XP as an example. To configure the computer to use

a static IP address, do as follows:

Step 1 In the Control Panel window, double-click Network Connections to display the Network

Connections window.

Step 2 In the Network Connections window, right-click the working Local Area Con

and choose Properties.

wing items group box of the Local Area

Step 3 In the This connection uses the follo

Connection Properties dialog box, select Internet Protocol (TCP/IP). Click Properties.

Step 4 Select Use the following IP address.

Set the IP address of the computer and ensure that the IP address is in the same network

segment as the local area network (LAN) IP address of the terminal.

Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP

address of the computer, do as follows:

dress, enter 192.168

1. In IP ad

The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254.

Step 6

Step 7 In the Internet Protocol (TCP/IP) Properties dialog box, click OK. Then in the Local

Area Connection Properties dialog box, click OK.

2. In Subnet mask, enter 255.255.255.0.

3. In Default gateway, enter 192.168.1.1.

Consult your network service provider about the IP address of the domain name server

(DNS). In Preferred DNS server and Alternate DNS server, enter the IP address.

If you configure the static IP address for the purposes of accessing the W

configuration page of the terminal, you can skip this step.

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8.2 W tes through

the te

Step 1 Ch

1. at the power switch of the terminal is turned on.

e socket

ores to its normal level, and then use the terminal.

power

Step 2 three minutes. Then check whether the

al is on.

lows:

e electric appliances that

If t icator still blinks, contact your network service provider.

Step 3

cable.

Step 4

hat can I do if I cannot visit Web si

rminal?

eck whether the POWER indicator of the terminal is on.

If the POWER indicator is off, perform further checks as follows:

Ensure th

2. Ensure that electricity comes from the socket and that the input power of th

meets the requirements described on the label of the terminal power adapter. If the

voltage is unsteady, for example, if the voltage is too high or too low, do not use the

terminal. Wait until the voltage rest

3. Ensure that the terminal is properly connected to the socket through the

adapter.

If the POWER indicator is still off, contact an authorized maintenance center.

er powering on the terminal, wait for about t

ADSL indicator of the termin

If the ADSL indicator blinks for a long time, perform further checks as fol

1. Ensure that telephone lines are properly connected.

2. Ensure that terminal cables or telephone lines are far from th

generate strong magnetic or electric fields.

3. Replace telephone lines.

he ADSL ind

Check whether the LAN indicator of the terminal is on.

If the LAN indicator is off, perform further checks as follows:

1. Ensure that the network adapter of the computer is enabled.

2. Ensure that the network cable between the terminal and the computer is properly

connected.

3. Remove and then insert the network cable or replace the network

If the LAN indicator is still off, contact an authorized maintenance center.

eck whether t

Ch he driver for the network adapter is properly installed.

Ta e a computer that runs Windows XP as an example. To check whether the driver for

the network adapter is installed, do as follows:

1. On the desktop, right-click My Computer and choose Manage.

2. In the navigation tree of the Computer Management window, choose Device

Manager.

3. In the right pane of the Computer Management window, click Network adapters

to view the information about the network adapter of the computer.

If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is

displayed next to the icon of the network adapter, you can infer that the driver for the

network adapter is not properly installed. In this case, re-install the driver for the network

adapter of the computer.

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8-3

Step 5

P dialing software.

Step 6 Che he terminal is

erform further checks as

tes,

re the default settings of the terminal.

twork service provider.

Step 7 igured. Take the

5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog

t apply

n access.

8.3 W

Internet through a wire

Step 2

N function.

Step 3 cription of the wireless network adapter that is installed on the computer and

802.11b and 802.11g protocols.

d 802.11g protocols,

For details about how to set the parameters, see the description of the PPP dialing

software.

Ensure that you have entered the correct user name and user password that are required

by the PP

The user name and the user password are provided by your network service provider.

ck whether you can use the PPP dialing software to dial successfully (t

configured as Bridge mode).

If you cannot use the PPP dialing software to dial successfully, p

follows:

1. Stop the PPP dialing software and then power off the terminal. After five minu

power on the terminal and use the PPP dialing software to dial again.

2. Resto

If the problem persists, contact your ne

Check whether the proxy server of the Web browser is correctly conf

Internet Explorer installed on a computer that runs Windows XP as an example. To

check whether the proxy server of the Web browser is correctly configured, do as

follows:

Start the Internet Explorer.

2. Choose Tools > Internet Options.

3. In the Internet Options dialog box, click the Connections tab.

4. In the Local Area Network (LAN) settings group box, click LAN settings.

box, ensure that Use a proxy server for your LAN (These settings will no

to dial-up or VPN connections) is not selected.

Step 8 Try to access multiple other Web sites to check whether the terminal ca

If the terminal still cannot access other Web sites, contact your network service provider.

hat can I do if the terminal cannot access the

less network adapter?

Step 1 Ensure that the power cables and telephone lines of the terminal are properly connected.

Check whether the WIFI indicator of the terminal is on.

If the WIFI indicator is off, you can infer that the wireless local area network (WLAN)

function of the terminal is disabled. In this case, enable the WLA

For details about how to enable the WLAN function, see the manual of the terminal.

See the des

check whether the wireless network adapter supports the

If the wireless network adapter does not support the 802.11b an

replace it with the network adapter that supports the protocols.

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Step 4

com

Step 5

lay the

Available Wireless Network.

Step 6 whether the computer accesses the WLAN of the terminal successfully.

Step 7 Check whether you can use the PPP dialing software to dial successfully (the terminal is

he default settings of the

acces

or if t

e that they are far from the

, refrigerators, or cordless telephones that

effects of WLAN

radio signals are affected if radio signals pass through too many obstacles such as cement

Step 5

Check whether the driver for the wireless network adapter is properly installed on the

puter.

If the driver is improperly installed, install it properly.

eck whether the computer can receive the sig

Ch nals of a WLAN.

Take a computer that runs Windows XP as an example. To check whether the computer

can receive the signals of a WLAN, do as follows:

1. In the Control Panel window, double-click Network Connections to disp

Network Connections window.

2. In the Network Connections window, right-click Wireless Network Connection and

choose View

If the computer cannot detect a WLAN, place the computer close to the terminal and

ensure that no obstacles such as cement or wooden walls are present between the

wireless client and the terminal.

Check

Check the list of wireless network connections and ensure that the terminal is connected

to the WLAN.

configured as Bridge mode).

Step 8 Try to access multiple Web sites to check whether the terminal can access other Web

sites.

If the terminal cannot access other Web sites either, restore t

terminal. If the problem persists, contact your network service provider.

8.4 What can I do if sometimes the terminal cannot

s the Internet through a wireless network adapter

he WLAN connection is unsteady?

Step 1 Check the positions of your terminal and computer. Ensur

electric appliances such as microwave ovens

generate strong magnetic or electric fields.

Step 2 Place your terminal in an open position.

Although radio signals can pass through obstacles, the transmission

or wooden walls.

Step 3 Place your computer close to your terminal.

If your computer is far from your terminal, the effects of the WLAN are affected.

Step 4 Place your terminal and computer in another direction.

Do not use your terminal to access a WLAN during thunderstorms.

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8-5

8.5 W

encry

Step 1 l

2. ork Connections window, right-click Wireless Network Connection and

erties.

g box, click the Wireless

4. In the Preferred Networks group box, select the latest wireless network connection

works

k connection that is not encrypted.

8.6 Is

computers that access a WLAN through wireless

t access the

twork adapters. In practical applications, for the purposes of

d that the telephone

Step 2 Check the IP address of your computer and ensure that this IP address is in the same

network segment as the LAN IP address of the terminal.

Step 3 Ensure that your Web browser does not use a proxy server.

Step 4 Ensure that you have entered the correct user name and user password that are used for

accessing the terminal configuration page.

Step 5 If the problem persists, restore the default settings of the terminal.

hat can I do if the WLAN of the terminal is not

pted and the computer cannot access the WLAN?

ete the settings of wDe ireless network connections from your computer.

Ta e a computer that runs Windows XP as an example. To delete the settings of wireless

network connections, do as follows:

1. In the Control Panel window, double-click Network Connections to display the

Network Connections window.

In the Netw

choose Prop

3. In the Wireless Network Connection Properties dialo

Networks tab.

saved on your computer. Then click Remove.

5. Delete all the other wireless network connections from the Preferred Net

group box.

6. Click OK.

Step 2 Create a wireless networ

there any restriction on the number of the

network adapters?

Theoretically, the terminal supports hundreds of concurrent computers tha

Internet through wireless ne

the high performance of a wireless network, the number of the concurrent computers that

connect to the terminal should not exceed five.

8.7 What can I do if I cannot access the terminal

configuration page?

Step 1 See the answer to 8.2 "What can I do if I cannot visit Web sites through the terminal?"

and ensure that the power supply of the terminal works properly an

lines and network cables of the terminal are properly connected.

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8.8 What can I do if Web pages often cannot be

displayed during Web page browsing and can be

displayed after the terminal is restarted?

Step 1 Ensure that the terminal and other devices such as telephones or fax machines are

connected to the telephone line through a splitter.

For details about how to install a splitter, see the related description in the manual.

Step 2 Ensure that telephone lines are properly connected.

If the telephone lines are improperly connected, the stability of the network connection is

affected.

Step 3 Check the positions of your terminal and computer. Ensure that they are far from the

electric appliances such as microwave ovens, refrigerators, or cordless telephones that

generate strong magnetic or electric fields.

If the problem persists, contact your service provider.

8.9 What can I do if noises exist during telephone calls?

Step 1 Ensure that a splitter is installed.

A splitter helps to protect the call quality of the asymmetric digital subscriber line

(ADSL) from being affected due to the interference of other type of signals.

Step 2 Ensure that telephone lines are properly connected.

Step 3 Replace telephone lines and ensure that the telephone lines are not faulty.

8.10 After a broadband terminal is installed, does

Internet access degrade call quality or do telephone

calls lower the Internet access rate?

No. The terminal uses the frequency division multiplexing (FDM) and splitter

technologies to separate voice signals from data signals. Although the two types of

signals are transmitted through one telephone line, they are carried by different

frequency bands. Therefore, they do not interfere with each other. In this case, you can

make a telephone call and access the Internet at the same time, without degrading call

quality or lowering the Internet access rate.

HUAWEI TECHNOLOGIES CO., LTD.

Huawei Industrial Base

Bantian, Longgang

Shenzhen 518129

People's Republic of China

www.huawei.com

Part Number: 202157

Huawei Technologies HG556 Home Gateway User Manual User s Manual

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