Huawei Technologies TOUCH HUAWEI Touch User Manual
Huawei Technologies Co.,Ltd HUAWEI Touch
User Manual
HUAWEI Box 500, Box 700, and Box 900 V600R019C00 Operation Guide Contents About This Document User Interface and Wake-up Joining a Meeting Join a Scheduled Meeting Join a Meeting Using a Meeting ID Holding a Meeting Create a Meeting Call a Single Site Call Multiple Sites Place a Call from Recents Sharing Content Managing a Meeting Content Sharing Methods Preview Local Content Share Content with Remote Sites Use the AirPresence Key to Share Content Download and Install the AirPresence Mobile Client Use the AirPresence Mobile Client to Share Content Download and Install the AirPresence PC Client Use the AirPresence PC Client to Share Content Available Operations for the Chair and Participants View the Participant List View a Site or Continuous Presence Change the Layout (Dual-Screen Mode Disabled) Change the Layout (Dual-Screen Mode Enabled) Set Continuous Presence Apply for Chair Control Invite Sites Broadcast a Site or Continuous Presence Enable Focus on Speaker Call an Unconnected Site Disconnect a Site Mute One or All Sites Delete a Site Extend a Meeting Leave a Meeting Controlling a Camera Control the Local Camera Control a Remote Camera Save/Switch Camera Presets FAQs How Do I Enable the Voice Assistant? What Should I Do If the Local Site Can't Be Heard by Remote Sites? How Do I Adjust the Speaker Volume at the Local Site? How Do I Check the Device's Status Before a Meeting? How Do I Unpair AirPresence or the AirPresence Key from an Endpoint? About This Document This guide explains how to use HUAWEI Touch to operate HUAWEI Box 500, Box 700, and Box 900 (Box for short). For further details, see the following documents: Product Description Application scenarios, interfaces, features, and technical specifications. Configuration Guide System settings, common parameter settings, and common troubleshooting methods. Maintenance Guide Web Help Routine maintenance and security maintenance. All functions and parameters on the web interface. If you would like to access more information, visit http://www.huawei.com and search for HUAWEI Box 500, Box 700, and Box 900 V600R019C00. You can also contact Huawei technical support for further assistance. User Interface and Wake-up About Wake-up Pairing code To wake the system up when it is in sleep mode, press the power button and swipe. Site number Power button Call The Touch starts up automatically after being powered on. Connect and share content More functions If the voice assistant has been enabled, you can also say "Hey Scotty" to wake the system up. For details about how to connect the Touch to an endpoint, see Setting Parameters on the Touch > Connecting the Touch to an Endpoint in the Configuration Guide. PART 01 Joining a Meeting Join a Scheduled Meeting Join a Meeting Using a Meeting ID Join a Scheduled Meeting About Scheduled Meetings The ongoing or next scheduled meeting is displayed on the Touch home screen. Q: Why can't I see Next Meeting on the home screen? A: You don't have any ongoing or scheduled meeting. When time is due, you will be prompted to join the meeting. Tap Join. Join a Meeting Using a Meeting ID About Meeting IDs If you have a meeting ID, you can dial it to join a meeting. Q: Where do I get the password for my meeting? A: Ask the organizer of your meeting. Tap Tap Call. a. Enter a meeting ID. b. Tap Call. (Optional) Where necessary, enter a meeting's password. Tap More. a. Tap Secondary Dialpad. b. Enter the password followed by the pound key (#). PART 02 Holding a Meeting Create a Meeting Call a Single Site Call Multiple Sites Place a Call from Recents Create a Meeting About Creating a Meeting When you create a meeting, a meeting ID is generated. You can send this ID to participants to let them join the meeting by dialing this ID. You can also invite sites. Tap After you create a meeting, you can notify participants of the meeting ID. Tap Create. Call a Single Site About Calling a Single Site If a site name is displayed in the search result, you can tap to select it. On the Call screen, you can tap Contacts and call a site from the contact list. Tap Tap the text box. Enter a keyword and select the site, or enter the site number or IP address. Tap Call. Call Multiple Sites Tap When you call multiple sites, there is no chair password by default. You can set it on the Touch or web interface of the Box. Tap Contacts. Search for the sites to call or directly select the sites. About Calling Multiple Sites (Optional) Tap Settings, set parameters such as the meeting password, and tap Done. Tap Call. Place a Call from Recents Tap Recents is a list of calls you have recently placed, received, or missed. You can place a call from Recents. Tap Recents. Find the site you want to call and tap About Recents PART 03 Sharing Content Content Sharing Methods Preview Local Content Share Content with Remote Sites Use the AirPresence Key to Share Content Download and Install the AirPresence Mobile Client Use the AirPresence Mobile Client to Share Content Download and Install the AirPresence PC Client Use the AirPresence PC Client to Share Content Content Sharing Methods About Sharing Content Select one content sharing method based on your needs. The content source can be connected in either of the following ways: Cable connection Use a cable to connect the video output port of the content source to the video input port of the Box. Selecting one content sharing method Cabled connection AirPresence Key AirPresence mobile client AirPresence PC client Wireless connection • Use the AirPresence Key. • Use the AirPresence mobile client. • Use the AirPresence PC client. The AirPresence Key is a device used for wireless projection. After it is paired with the Box and then plugged into a PC, you can push the PC desktop to the Box in just one click. AirPresence is a wireless projection client designed for endpoints. It can be installed on a mobile device or PC. You can use AirPresence to share content, initiate calls, join meetings, control the speaker and microphone volume, and pan or tilt cameras. Preview Local Content Tap About Previewing Local Content Before previewing local content, ensure that the content source has been connected. • To preview the content using a cable connection, tap Preview. • To preview the content using a wireless connection, use the AirPresence Key or AirPresence. For details, see Use the AirPresence Key to Share Content, Use the AirPresence Mobile Client to Share Content, or Use the AirPresence PC Client to Share Content (Page 1 of 2). About Content Sharing Share Content with Remote Sites If you are in a meeting, you can share content with remote sites. Before sharing content, ensure that the content source has been connected. If the content source is not connected, the Share icon is unavailable. Tap Share to share content with remote sites. Tap Share again to stop sharing the content. Use the AirPresence Key to Share Content Plug the AirPresence Key into the USB port on the Box. USB port About the AirPresence Key When you pair an AirPresence Key with the Box of a later version, the AirPresence Key will be upgraded automatically. The upgrade takes about 1 to 3 minutes. After the upgrade is complete, they will be paired automatically. Share content. For details about how to configure, install, and operate the AirPresence Key and its indicator description, see the AirPresence Key Quick Start. a. Plug the AirPresence Key into the USB port on the PC. Pair an AirPresence Key with the Box when they are used together for the first time. HUAWEI Box 700 is used as an example. After the pairing is successful, remove the AirPresence Key from the Box. b. Install the AirPresence Key program on the PC. Run the AirPresence Key installation program on the PC and complete the installation as instructed. After the installation is complete, a message is displayed indicating that the connection was successful and that you can press the button to start sharing. c. Press the button on the AirPresence Key to share the PC desktop. To stop sharing, press the button again. Before using the AirPresence Key to share content, right-click on the PC, choose Properties > Compatibility, and select Disable display scaling on high DPI settings. Q: The Box is running properly, but the PC desktop is displaying a message that says no Box could be found and the connection has failed. What is the problem? A: The pairing between the AirPresence Key and the Box is invalid. Pair them again. Download and Install the AirPresence Mobile Client About the AirPresence Mobile Client Before installing or using the AirPresence mobile client, ensure that the mobile device resides in the same wireless network as the Box and is reachable to the Box. A maximum of three mobile devices can be connected to the Box and can perform control operations. Tap Tap Install AirPresence. If multiple control operations take place on the mobile devices, the most recent one will take effect. AirPresence supports: • Android 4.0 and later • iOS 7.0 and later Use your mobile device to scan the QR code and install AirPresence as instructed. After you finish installing AirPresence, tap the icon to start it. Use the AirPresence Mobile Client to Share Content Touch screen Using AirPresence on an Android device, you can share PDF, PNG, JPG, and BMP files. AirPresence UI Tap About Sharing Content Using AirPresence Using AirPresence on an iOS device, you can share PDF, DOC/DOCX, XLS/XLSX, PPT/PPTX, PNG, JPG, and BMP files. Size limit for each shared file: • Document: 30 MB • Image: 8 MB Start AirPresence, scan the QR code, or enter the projection code. Tap Share and select a file you want to share. Download and Install the AirPresence PC Client (Page 1 of 2) About the AirPresence PC Client After AirPresence is installed on your PC, you can use AirPresence to share the PC desktop or documents on the PC. Before installing or using AirPresence on your PC, ensure that your PC resides in the same LAN as the Box and is reachable to the Box. Tap Tap Install AirPresence. View the IP address of the Box. Start a browser on your PC, enter the IP address of the Box in the address box, and press Enter. AirPresence supports: • Windows XP (32-bit), Windows 7, Windows 8, and Windows 10 • macOS 10.7 to 10.11 Download and Install the AirPresence PC Client (Page 2 of 2) About the AirPresence PC Client Before using the AirPresence PC client to share content, right-click on the PC, choose Properties > Compatibility, and select Disable display scaling on high DPI settings. Click Download AirPresence Client to download AirPresence.exe to your PC. Double-click instructed. on your PC and install AirPresence as Use the AirPresence PC Client to Share Content (Page 1 of 2) Connect to the Box in either of the following ways. Enter the projection code and click 1. Enter the IP address of the Box and click 2. Enter the projection code and click Connect. Use the AirPresence PC Client to Share Content (Page 2 of 2) About Sharing Content Size limit for each shared file: • Document: 30 MB • Image: 8 MB Share the desktop and stop sharing. Click Share. Click Stop or Disconnect to stop sharing. PART 04 Managing a Meeting Available Operations for the Chair and Participants View the Participant List View a Site or Continuous Presence Change the Layout (Dual-Screen Mode Disabled) Change the Layout (Dual-Screen Mode Enabled) Set Continuous Presence Apply for Chair Control Invite Sites Broadcast a Site or Continuous Presence Enable Focus on Speaker Call an Unconnected Site Disconnect a Site Mute One or All Sites Delete a Site Extend a Meeting Leave a Meeting Available Operations for the Chair and Participants About the Chair Only multi-party meetings support chair control. Chair Participant View the participant list View the participant list View a site or continuous presence View a site or continuous presence Change the layout (dual-screen mode disabled) Change the layout (dual-screen mode disabled) Change the layout (dual-screen mode enabled) Change the layout (dual-screen mode enabled) Set continuous presence Release chair control Apply for Chair Control Invite sites Invite sites Broadcast a site or continuous presence Enable Focus on Speaker Call an unconnected site Call an unconnected site Disconnect or delete a site Mute one or all sites Mute or unmute the local microphone Extend a meeting Extend a meeting End or leave a meeting Leave a meeting A participant can call an unconnected site, invite a site, or extend a meeting only when the service platform on the network supports specific meeting control by participants or after the participant obtains chair control. The meeting control functions available in a meeting may be different from those listed here. View the Participant List Tap About Viewing the Participant List The chair and participants in a meeting can view the participant list. You can click the corresponding icon to control sites. View a Site or Continuous Presence About Viewing a Site or Continuous Presence If the chair does not broadcast a site or continuous presence, both the chair and participants can view any site or continuous presence. Tap Tap next to continuous presence or a site. Continuous presence is used to display the video of two or more sites on the same device simultaneously. The layout determines the number and positions of the sites displayed in continuous presence mode. Continuous presence is available only when a multiparty meeting is being held. Tap to view the site. Tap to view the continuous presence. Change the Layout (Dual-Screen Mode Disabled) About the Layout Layout modes depend on the number of participants in a meeting. Icons displayed on the layout screen depend on the Box's status. For example, Share is available only when the content source is connected. To view other sites in full screen, see View a Site or Continuous Presence. Tap a. Select a layout mode. b. Tap a layout pattern. The new layout pattern takes effect immediately. Change the Layout (Dual-Screen Mode Enabled) About the Layout When the dual-screen mode is enabled, the content is displayed on the secondary screen by default. You can set the video layout of the primary screen on the Touch. To enable the dual-screen mode on the Touch, go to More > Advanced Settings > Input/Output and set DualScreen Mode to Enabled. Tap Select a screen, for example, Screen 1. a. Select a layout mode. b. Tap a layout pattern. The new layout pattern takes effect immediately. Set Continuous Presence About Setting Continuous Presence The chair can select a site to be viewed, set the continuous presence mode, and adjust the position of the site in continuous presence. For details about how to broadcast and view continuous presence, see View a Site or Continuous Presence. On the layout screen, tap Continuous Presence. Select a continuous presence mode. Drag the site to your desired position. Tap Save or Broadcast. Apply for Chair Control About Applying for Chair Control If there is no chair in a meeting, you can apply for chair control. A two-party meeting does not support the chair role. Tap Tap Request Chair > Request Chair. (Optional) Enter the chair password and tap Request Chair. Tap Release Chair to release chair control. If a chair password is set when a meeting is created, you need to enter the password when applying for chair control. If you do not know the password, ask the organizer of your meeting. Invite Sites About Inviting Sites If a site needs to be added to a meeting, you can invite the site. Q: I can't see the video sent by a site that was added successfully. Why? A: The site is not connected. 1. View the participant list to check whether the site is connected. Tap Tap Call. Select one or more sites. 2. If the site is not connected, call it. For details, see Call an Unconnected Site. Broadcast a Site or Continuous Presence About Broadcasting a Site or Continuous Presence When the chair site broadcasts a site or continuous presence, all other sites have to view it. The chair site can choose to view other sites. The chair site can broadcast any site, including the chair site. Tap Tap next to a site or continuous presence. Tap Broadcast to broadcast the site. Tap Broadcast to broadcast the continuous presence. Enable Focus on Speaker About Focus on Speaker The Focus on Speaker function applies to a discussion or debate. After the chair site enables this function: • Tap Tap Focus on Speaker. • If one or more participants speak at a volume higher than the threshold, the video of the participant speaking the loudest among multiple sites will be broadcast. If no participant speaks at a volume higher than the threshold, the original site is still broadcast. To adjust the threshold for Focus on Speaker, log in to the web interface and choose Conference > Conference Control > Voice Activation. If the Box is in a meeting, you need to disable Focus on Speaker before adjusting the threshold. Tap the switch next to Focus on Speaker to enable it. Call an Unconnected Site Tap About Calling an Unconnected Site Only the on-premises network scenario supports calling an unconnected site. Tap next to an unconnected site. Disconnect a Site About Disconnecting a Site The chair site can disconnect a site that has joined a meeting. After the site is disconnected, the site automatically leaves the meeting. Tap Tap Disconnect. Tap next to a site. In the on-premises network scenario, the disconnected site is displayed in the participant list as unconnected. The chair site can call the site again. For details, see Call an Unconnected Site. Mute One or All Sites About Muting Sites The chair site can mute all sites or a specific site. If a site is muted, the site cannot be heard by other sites. Tap • Tap Mute All to mute the microphones of all sites except the chair site. • Tap next to a site to mute its microphone. Delete a Site Tap Tap OK. About Deleting a Site The chair site can delete an unconnected site. After the site is deleted, it is not displayed in the participant list. Tap next to an unconnected site. Extend a Meeting Tap About Extending a Meeting You can extend a meeting. a. Scroll up or down to select the desired extension time. b. Tap OK. Leave a Meeting About Ending or Leaving a Meeting The chair site can choose to leave a meeting or end it. Leaving the meeting indicates that the chair site releases chair control and exits the meeting. If the meeting has not ended, you can tap Join in the next meeting pop-up box on the home screen to join the meeting again as a participant. Tap OK to leave the meeting. Tap If the local site is the chair site or the only participant, you can: • Tap Leave to leave the meeting. • Tap End to end the meeting. PART 05 Controlling a Camera Control the Local Camera Control a Remote Camera Save/Switch Camera Presets Control the Local Camera About Controlling the Local Camera Tap arrow keys to pan or tilt the local camera. Tap to restore the camera to its initial position. Tap + to zoom in. Tap - to zoom out. Tap Tap Camera. Tap and to adjust the focal length. Tap for the camera to automatically adjust the focal length. Voice tracking is supported only when an endpoint is connected to the VPT300 intelligent camera. If voice tracking is enabled, the system automatically tracks and shows a close-up image of the person speaking. The actual camera control screen may differ. Tap arrow keys, +, -, , and to adjust the camera. Control a Remote Camera About Controlling a Remote Camera Tap arrow keys to pan or tilt a remote camera. Tap to restore the camera to its initial position. Tap + to zoom in. Tap - to zoom out. Tap Tap Camera. Tap and select Remote camera 1. Tap and to adjust the focal length. Tap for the camera to automatically adjust the focal length. You can only control a remote camera during a meeting. Tap arrow keys, +, -, , and to adjust the camera. Save/Switch Camera Presets About Camera Presets Camera presets are camera positions you store ahead of time. Each camera preset stores the camera PTZ settings. You can easily control the camera in a meeting by switching between its presets. You can touch and hold an existing preset to replace it with a new one. Tap • Touch and hold a number box to save the current preset. • Tap a camera preset to start using it. Tap Camera. PART 06 FAQs How Do I Enable the Voice Assistant? What Should I Do If the Local Site Can't Be Heard by Remote Sites? How Do I Adjust the Speaker Volume at the Local Site? How Do I Check the Device's Status Before a Meeting? How Do I Unpair AirPresence or the AirPresence Key from an Endpoint? How Do I Enable the Voice Assistant? Tap About the Voice Assistant Tap Voice Assistant. You can use your voice assistant to: • Place and cancel a call. • Create a meeting. • Join a meeting. • Extend a meeting. • Add a site. • View a site or continuous presence. • Share or stop sharing content. • Open the whiteboard. • Increase or decrease the volume. • Mute or unmute microphones. • Start intelligent diagnostics. For the system to be able to identify your voice correctly, pay attention to the following: • Speak clearly and enunciate. • Stand or sit within 6 m of the Box. Tap the switch next to Voice Assistant. Say "Hey Scotty" to the microphone to wake your voice assistant up. Your voice assistant can: • Call sites in Contacts and online. Note: The site name cannot contain special characters (such as @, #, and %) and the maximum length is 64 characters. • Join ongoing meetings. • Join meetings in Recents. The Box can recognize words, letters, and digits. What Should I Do If the Local Site Can't Be Heard by Remote Sites? About the Local Microphone If the local microphone is muted, remote sites cannot hear the local site. Tap to unmute the local microphone. How Do I Adjust the Speaker Volume at the Local Site? About Adjusting the Speaker Volume at the Local Site If you have enabled your voice assistant, you can say "Hey Scotty, increase the volume." Drag the volume slider. How Do I Check the Device's Status Before a Meeting? Tap Tap System Diagnostics. Tap Diagnose. View the diagnostic result. About Intelligent Diagnostics The diagnostic items available on the screen depend on the system settings. How Do I Unpair AirPresence or the AirPresence Key from an Endpoint? Tap Tap to delete the paired client. Tap Paring. To learn more, visit the information center. Scan QR Code or Click Here The UI screenshots provided in this guide are for your reference only. Actual UIs may differ in appearance. Copyright © Huawei Technologies Co., Ltd. 2018. All rights reserved. Website: www.huawei.com Date: 2018-10-22 Issue: 02
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