Huawei P20 Pro Quick Start Guide (CLT AL00, EMUI8.0, 01, English, India, Normal)

2018-04-28

User Manual: Huawei

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Quick Start Guide

CLT-AL00

Your Device at a Glance
Before you start, let's take a look at your new device.

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To power on your device, press and hold the power button
until the screen turns on.
To power off your device, press and hold the power button,

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and then touch
.
To restart your device, press and hold the power button,

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and then touch
.
Press and hold the power button for 10 or more seconds to
forcibly restart your device.
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16

2
3

NFC

4
5
6

15
14
13
12
11

10

7

9

8

Secondary microphone

Laser sensor

Rear camera

Flash / Color
temperature sensor
Card slot

Earpiece
Primary microphone
Speaker

USB-C port / Headset
jack
Fingerprint scanner

Power button

Volume button

Ambient light sensor /
Optical proximity
sensor
Status indicator

Front camera

Infrared sensor
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Getting Started
Do not insert or remove the SIM card when your device
is powered on.
l Ensure that the card is correctly aligned and that the
card tray is level when you insert it into your device.
l Be careful not to scratch your device or hurt yourself
when using the eject pin.
l Store the eject pin out of the reach of children to
prevent accidental swallowing or injury.
l Do not use cut or modified SIM cards with your device
as these may not be recognized and could damage the
card tray (slot).
l If your SIM card does not match your device, please
contact your carrier.
Follow the instructions in the following figures to set up your
device. Please use the eject pin included.
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1

2

2

Dual Card Dual Standby Single
Pass
Your device supports only dual card dual standby single pass,
which means you cannot use both SIM cards for calls or data
services simultaneously.
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When you are on a call using SIM card 1, SIM card 2 cannot
be used to make or answer calls. If someone calls SIM card
2, the caller will hear a voice message similar to "The
subscriber you dialed is out of the service area" or "The
subscriber you dialed cannot be connected for the moment,
please try again later." The actual message will vary by
service provider.
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When you are using SIM card 1's data service, SIM card 2's
data service will be disabled.
Your device's single pass feature helps reduce power
consumption and increase your device's standby time. It is not
related to your service provider's network conditions.
You can go to Settings > Wireless & networks > Dual SIM
settings, and enable Enable call forwarding between SIMs
to avoid the conflicts mentioned above.

3

For More Information
If you encounter any problems while using your device, you
can obtain help from the following resources:
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Go to Tips for function details and usage tips.
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Visit http://consumer.huawei.com/en to view device
information, frequently asked questions and other
information.
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Visit http://consumer.huawei.com/en/support for the most
up-to-date contact information for your country or region.
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You can find service hotlines, retailer addresses, service
policies and more information for your local region in
HiCare.
Go to Settings and touch System > About phone > Legal to
view legal information for your product.
Go to Settings and touch System > About phone > Legal >
Safety information to view safety information for your
product.
Go to Settings and touch System > Certification logos to
view more information on certification logos for your product.
All pictures and illustrations in this guide, including but
not limited to the device color, size, and display content,
are for your reference only. The actual device may vary.
Nothing in this guide constitutes a warranty of any kind,
express or implied.

4

Safety Information
Please read all of the safety information carefully before using
your device to ensure its safe and proper operation and to
learn how to dispose of your device properly.

Operation and safety

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To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Using an unapproved or incompatible power adapter,
charger, or battery may damage your device, shorten its
lifespan, or cause a fire, explosion, or other hazards.
Ideal operating temperatures are 0 °C to 35 °C. Ideal
storage temperatures are -20 °C to +45 °C.
Pacemaker manufacturers recommend that a minimum
distance of 15 cm be maintained between a device and a
pacemaker to prevent potential interference with the
pacemaker. If using a pacemaker, hold the device on the
side opposite the pacemaker and do not carry the device in
your front pocket.
Keep the device and the battery away from excessive heat
and direct sunlight. Do not place them on or in heating
devices, such as microwave ovens, stoves, or radiators.
Observe local laws and regulations while using the device.
To reduce the risk of accidents, do not use your wireless
device while driving.
While flying in an aircraft or immediately before boarding,
only use your device according to instructions provided. Use
of a wireless device in an aircraft may disrupt wireless
networks, present a hazard to aircraft operation, or be
illegal.
To prevent damage to your device's parts or internal
circuits, do not use it in dusty, smoky, damp, or dirty
environments or near magnetic fields.
When charging the device, make sure the power adapter is
plugged into a socket near the devices and is easily
accessible.
Unplug the charger from electrical outlets and the device
when not in use.
Do not use, store or transport the device where flammables
or explosives are stored (in a gas station, oil depot, or
5

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chemical plant, for example). Using your device in these
environments increases the risk of explosion or fire.
Dispose of this device, the battery, and accessories
according to local regulations. They should not be disposed
of in normal household waste. Improper battery use may
lead to fire, explosion, or other hazards.
Your device has been tested in a controlled environment
and certified to be splash, water, and dust resistant in
specific situations (meets requirements of classification IP67
as described by the international standard IEC 60529).
Splash, water, and dust resistance are not permanent
conditions and resistance might decrease as a result of
normal wear. Do not charge your device in wet conditions.
Visit http://consumer.huawei.com/en/support for detailed
description of this function.

Safety precautions
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Use of wireless hands-free system (headphone, headset)
with a low power Bluetooth emitter.
Make sure the cell phone has a low SAR.
Keep your calls short or send a text message (SMS) instead.
This advice applies especially to children, adolescents and
pregnant women.
Use cell phone when the signal quality is good.
People having active medical implants should preferably
keep the cell phone at least 15 cm away from the implant.

Disposal and Recycling Information

This symbol on the device or on its packaging
indicates that the device (including its electrical accessories)
should not be disposed of as normal household garbage.
Do not dispose this product with Regular Household, Dry and
Wet Waste. If you wish to discard this product, please contact
on the details below and follow the correct method of disposal
as guided:
E-mail: service.hw.in@huawei.com, Service hotline:
1800-209-6555 (Toll-Free) 9AM-9PM all 7 days, except public
holidays.
For further information, log on to:
Huawei E-waste Policy: http://consumer.huawei.com/in/
support/e-waste-process-policy/.
6

Official Recycling Partner: Reteck Envirotech Private Limited.
Plot-4A, Sanghi Udyog, Near Navade Railway Station, TalPanvel, Dist. - Raigad, Taloja MIDC-410208.
info@reteck.in
www.reteck.in / www.reteck.co

Reduction of Hazardous Substances
This device is compliant with the E-Waste (Management)
Rules, 2016 and does not contain hazardous substances
regulated by the Rules except for the applications of
exemption.

Certification Information (SAR)
This device meets guidelines for exposure to radio waves.
Your device is a low-power radio transmitter and receiver. As
recommended by international guidelines, the device is
designed not to exceed the limits for exposure to radio waves.
These guidelines were developed by the independent scientific
organization International Commission on Non-Ionizing
Radiation Protection (ICNIRP) and include safety measures
designed to ensure safety for all users, regardless of age and
health.
The Specific Absorption Rate (SAR) is the unit of measurement
for the amount of radio frequency energy absorbed by the
body when using a device. The SAR value is determined at the
highest certified power level in laboratory conditions, but the
actual SAR level of the device when being operated can be
well below the value. This is because the device is designed to
use the minimum power required to reach the network.
The SAR limit adopted by India is 1.6 watts/kilogram (W/kg)
averaged over one gram of tissue. The highest SAR value for
this device is 0.93 W/kg.

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Legal Notice
Trademarks and Permissions

,
, and
are trademarks or
registered trademarks of Huawei Technologies Co., Ltd.
Android™ is a trademark of Google Inc.
LTE is a trademark of ETSI.
The Bluetooth® word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Huawei Technologies Co., Ltd. is under license.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are
trademarks of Wi-Fi Alliance.

Privacy Policy
To better understand how we protect your personal
information, please see the privacy policy at http://
consumer.huawei.com/privacy-policy.

Copyright © Huawei Technologies Co., Ltd.
2018. All rights reserved.
THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND
DOES NOT CONSTITUTE ANY KIND OF WARRANTIES.

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The N-Mark is a trademark or registered
trademark of NFC Forum, Inc. in the United
States and in other countries.

31509730_01



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