Huawei W1 U00 Smartphone FAQ V1

2014-12-16

• 1 Basic Functions
  • 1.1 Your phone at a glance
  • 1.2 In what colors is the W1 available?
  • 1.3 How can I install the SIM card, microSD card, and battery?
  • 1.4 Start screen
    • 1.4.1 What's on the Start screen?
    • 1.4.2 How can I pin a tile?
    • 1.4.3 How can I resize a tile?
    • 1.4.4 Some tiles can be resized to as wide as the screen, but some others can be only half of that at most. Why?
  • 1.5 Microsoft account
  • 1.6 People
    • 1.6.1 How can I create a contact?
    • 1.6.2 How can I pin a contact to the Start screen?
    • 1.6.3 How can I import contacts from a SIM card?
    • 1.6.4 How can I export contacts in my phone to a SIM card?
    • 1.6.5 Can I set any song as the ringtone? Can I set a ringtone for a contact group?
    • 1.6.6 How many contacts can I save to my phone?
    • 1.6.7 How can I create a contact group?
  • 1.7 Messaging
    • 1.7.1 How do I switch to the handwriting input method?
    • 1.7.2 How do I delete a message?
    • 1.7.3 How do I forward a message, send a message to a group of contacts, or save a message as a draft?
    • 1.7.4 How do I set the message ringtone and vibration?
    • 1.7.5 How many English and Chinese characters can be contained in a long text message?
    • 1.7.6 How many text messages can be saved on my phone?
  • 1.8 Multimedia Messages
    • 1.8.1 How can I send a multimedia message?
    • 1.8.2 I cannot send or receive multimedia messages, why? How can I solve this problem?
    • 1.8.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message?
  • 1.9 Music
    • 1.9.1 What is the difference between artists, albums, song, and playlists?
    • 1.9.2 What playing modes does your phone support?
    • 1.9.3 How can I play songs in the background, exit music, and view the lyric when the song is playing?
    • 1.9.4 How can I delete songs from music?
  • 1.10 Camera
    • 1.10.1 If my phone has no microSD card installed, can I use it to take photos or record videos?
    • 1.10.2 My phone cannot open some photos or videos. Why?
    • 1.10.3 Where are my photos and videos saved? Can I change the save path?
    • 1.10.4 How can I edit photos and videos?
    • 1.10.5 Can my phone play HD videos?
    • 1.10.6 Can I delete multiple videos simultaneously?
    • 1.10.7 Can I take a photo with a tap on the screen?
  • 1.11 Streaming media
    • 1.11.1 My phone cannot play some streaming media. Why?
  • 1.12 Bluetooth
    • 1.12.1 What can I send via Bluetooth?
    • 1.12.2 How do I send a file via Bluetooth?
    • 1.12.3 My phone cannot be detected by other Bluetooth devices. Why?
    • 1.12.4 What is Bluetooth's working range?
    • 1.12.5 I cannot pair my phone with other Bluetooth devices. Why?
    • 1.12.6 What is my phone's Bluetooth name?
  • 1.13 Email
    • 1.13.1 Basic functions
    • 1.13.2 Can I view emails when I do not have Internet connection?
    • 1.13.3 I cannot log in to my Sina mailbox using my phone. Why?
  • 1.14 How can I synchronize contacts and appointments?
  • 1.15 I cannot open People. Why? What can I do?
  • 1.16 GPS navigation
    • 1.16.1 The navigation application on my phone cannot receive signals from GPS satellites. What can I do?
    • 1.16.2 How can I enable GPS?
  • 1.17 Basic function summary
• 2 Common settings
  • 2.1 My phone cannot surf the Internet. What can I do?
  • 2.2 How can I configure network parameters?
  • 2.3 How can I turn on and off data connection?
  • 2.4 WLAN
    • 2.4.1 How do I connect my phone to a Wi-Fi hotspot and access the Internet?
    • 2.4.2 What Wi-Fi protocols does my phone support?
    • 2.4.3 My phone has connected to a WLAN but cannot open web pages. Why?
    • 2.4.4 I have turn on WLAN on my phone, but it cannot detect signals from Wi-Fi hotspots like other devices. What can I do?
    • 2.4.5 How do I know whether my phone is using its data connection or a Wi-Fi connection to access the Internet?
    • 2.4.6 I cannot connect to a Wi-Fi hotspot. Why?
    • 2.4.7 My phone's Wi-Fi connection automatically disconnects after the screen times out. What can I do?
  • 2.5 Can I use my phone as a mobile Wi-Fi hotspot and access the Internet from another device using my phone's data connection?
  • 2.6 Can I access the Internet via Wi-Fi using a static IP address?
  • 2.7 Tone settings
    • 2.7.1 How can I set the ringtone and message tone?
  • 2.8 Language and keyboard
    • 2.8.1 How can I change the system language?
    • 2.8.2 Can I change the system language to one not in the list?
    • 2.8.3 Can I change the font and font size?
    • 2.8.4 What if my phone does not support the language of a selected input method?
    • 2.8.5 How can I change the input method?
  • 2.9 Internet access
    • 2.9.1 How do I clear my browser's cache and web history?
    • 2.9.2 How do I add a web page as my favorite?
    • 2.9.3 Can I log in to my email account using the browser on my phone?
    • 2.9.4 Can I log in to my online bank account from my phone?
    • 2.9.5 How can I save an image from a web page?
    • 2.9.6 I fail to watch online videos using IE and my phone displays a message that the Adobe Flash Player plug-in is required. Why?
  • 2.10 Can I surf the Internet while making calls?
  • 2.11 What if I left the Wi-Fi network coverage when I use Wi-Fi to access the Internet?
  • 2.12 I switch from Wi-Fi to data connection while downloading a map. Will the download stop?
  • 2.13 Screen lock
    • 2.13.1 How can I set a screen lock?
    • 2.13.2 I forgot the screen lock password. What can I do?
    • 2.13.3 How can I lock and unlock the screen?
  • 2.14 How do I add and remove an alarm?
  • 2.15 Can I use my phone as a modem to provide Internet access for computers?
  • 2.16 I turned on screen brightness automatic adjustment, but when I bring my phone to a dark place, the screen brightness does not decrease. Why?
  • 2.17 My phone automatically powers off because its battery power is too low. After I connect it to a power adapter, it automatically powers on. Why?
• 3 Applications
  • 3.1 What application formats does my phone support? Can I install applications stored in my microSD card?
  • 3.2 Where can I obtain third-party applications? Can I change the default installation location for applications?
  • 3.3 How do I install and uninstall applications?
  • 3.4 Backup and recovery
    • 3.4.1 How can I enable the backup function?
    • 3.4.2 What data can be backed up on my phone?
    • 3.4.3 How can I reduce my data traffic when backing up data using my phone's data connection?
  • 3.5 Task manager
    • 3.5.1 How can I access the task manager?
• 4 Hardware
  • 4.1 After I open Bing search, Local Scout is unavailable. What can I do?
  • 4.2 After I open Bing search, voice search is unavailable. What can I do?
  • 4.3 What functions does the front camera support?
  • 4.4 What wire sequence does the provided headset use? Does it support wire control?
  • 4.5 Does my phone support HDMI, TV-OUT, and OTG?
  • 4.6 Is my phone in ROM-UIM mode? Does my phone support hot swapping of a microSD card or SIM card?
  • 4.7 My phone breaks down after I insert a microSD card into it. Why? What can I do?
  • 4.8 What does the status indicator tell?
  • 4.9 What is the back cover made of?
  • 4.10 Can I synchronize my phone's date and time with the network?
  • 4.11 Can I use other power adapters than the included one to charge my phone?
  • 4.12 Can I use other batteries other than the included one?
  • 4.13 How can I turn on data roaming?
  • 4.14 When the screen is locked, can I wake up my phone by pressing and holding the camera button?
  • 4.15 I selected the Press and hold camera button to wake up the phone option and camera is accidentally launched sometimes. What can I do?
• 5 Phone features
  • 5.1 What featured functions does my phone have?
  • 5.2 What are rooms and groups? What is the difference between them?
  • 5.3 Why do I need a Microsoft account? How can I apply for a Microsoft account?
• 6 Others
  • 6.1 What do the status icons on the status bar mean?
  • 6.2 My phone cannot power on. Why?
  • 6.3 My phone cannot identify my microSD card. Why?
  • 6.4 How do I view files on my microSD card?
  • 6.5 What can I do during a call?
  • 6.6 How can check the storage in your phone memory and the microSD card?
  • 6.7 Can I use my phone as a USB flash drive? Are there any conditions?
  • 6.8 How do I save battery power?
  • 6.9 I turn on battery saver but it does not take effect. Why?
  • 6.10 I did not surf the Internet but my data usage is high. Why?
  • 6.11 How can I reduce my data traffic?
  • 6.12 Can I uninstall applications built-in by my service provider and native applications?
  • 6.13 How can I restore my phone to its factory settings?
  • 6.14 I turned on Set automatically in Settings, but my phone does not synchronize time and date from the network. Why?
  • 6.15 How do I disable the key press sound?
  • 6.16 How can I adjust the screen brightness?
  • 6.17 Does my phone support the key backlight power saver?
  • 6.18 How can I turn on airplane mode?
  • 6.19 What is my phone's CPU frequency?
  • 6.20 Does my phone support FM radio?
  • 6.21 Does my phone support video calls?
  • 6.22 Does my phone support Adobe Flash Player?
  • 6.23 Does my phone support screen calibration?
  • 6.24 Can I take a screenshot? If yes, how?
  • 6.25 Can I scan a 2-dimensional barcode with my phone?
  • 6.26 If I remove the battery, do the date and time on my phone return to their default values? Will setting my phone to automatically set the date and time generate data traffic?
• 7 Additional questions
  • 7.1 Will the alarms go off when my phone is powered off?
  • 7.2 Can I use my phone for recording?
  • 7.3 Can I edit Word, Excel, PPT, and PDF files?
  • 7.4 Can I save attachments from multimedia messages?