Hunter Douglas Window Fashions RC4U4 This is a remote control for blinds and shades User Manual
Hunter Douglas Window Fashions This is a remote control for blinds and shades
User Manual

© 2017 Hunter Douglas. All rights reserved. All trademarks used herein are the  
property of Hunter Douglas or their respective owners.  5110540123  5/17
Pow erView
®
 Motorization
REM OTE CONTROL GUIDE

Table of Contents
 Key Components . . . . . . . 3
 Getting St arted.  .  .  .  .  .  .  . 9
 Programm ing . . . . . . . . 13
 Basic Operat ion  . . . . . . 23
 Batt ery Replacem ent  .  .  . 27
 Troubleshooting  . . . . . . 
33
Skyline® Gliding Window  Panels

3

54
POWERVIEW ® SURFACE REM OTE
The sleek PowerView ® Surface is wall-mounted so you know  
your remote is always right w here you left it. 
KEY COM PONENTS
KEY COM PONENTS
POWERVIEW ® PEBBLE® REM OTE
Ergonomically designed, the PowerView® Pebb l e®  
hand-held remote is available in ten on-trend colors  
to complement your home décor. 

REM OTE M ODULE FRONT
RIGHT ARROW
Function varies  
with shade type.
LEFT A RROW
Function varies  
with shade type.
FA V O RI T E
Shade position
STOP
Press and 
hold for  
program 
mode.
7
GROUP 1
GROUP 2
GROUP 3 GROUP 4
GROUP 5
GROUP 6
6
REM OTE M ODULE BACK
CLOSE
OPEN
KEY COM PONENTS
KEY COM PONENTS
PROGRAM MING ACCESS

9
REM OTE M ODULE (BACK COVER REM OVED)
BATTERY 
COMPA RTMENT 
3V CR 2032
BATTERY 
COMPA RTMENT 
3V CR 2032
PROGRAM MING
8
KEY COM PONENTS

IMPORTANT: The PowerView ® Remote will not operate a  
window covering until the w indow covering has been added  
to a GROUP.
Getting started 
First, activate the remote by pulling both plastic tabs from the 
back battery compartment. 
NOTE: If placing the remote module into a Pewter or Clear 
Frost Pebble®, ensure the provided color insert is seated at the 
bottom of the Pebble cutout.
10
GETTING STARTED
GETTING STARTED
11
Inserting the remote module into the PowerView® Pebble® (hand-held):
 1.  Center the Hunter Douglas logo on the remote module  
above the indentation on the bottom rim of the Pebble.
 2.  Align the ribs on the remote module with the grooves on  
the Pebble.
 3.  Gently push the remote module into the Pebble until it  
is snug.
    Ribs on remote 
to be aligned 
with the
   grooves on  
the Pebble.
Center logo

1312
GETTING STARTED
Mounting the PowerView ® Surface:
 1.  Choose a location to mount the Surface.
 2.  Orient the Surface mounting plate so that the Hunter Douglas 
logo is horizontal and level. Mark screw  holes.
 3.  If you are mounting the Surface onto drywall, use a  
7
/32" drill bit to drill pilot holes. Tap drywall anchors into  
the pilot holes until the  ange of the anchor is  ush  
with the drywall.
 4.  If you are mounting the Surface onto wood, use a  
3/32" drill bit to drill the screw holes.
 5.  Attach the Surface mounting plate using the screws provided.
 6.  Align the Surface ring with its mounting plate and tw ist  
the Surface ring clockwise to lock it in place.
Inserting the remote module in the Surface: 
 1.  Align the ribs on the remote module w ith the grooves  
on the Surface.
 2.  Gently push the remote module into the Surface until  
it is snug.
    Ribs on 
remote to be 
aligned w ith 
the
   grooves on  
the Pebble.
Center logo

IMPORTANT: If you have multiple remotes, please follow  
the steps below to pair all remotes to the same PowerView® 
Netw ork. If you only have one remote, please refer to page 19  
for additional programming steps.
Pairing additional remote(s) to the  
Po w e rV iew ® Sh ade Netw ork
Follow these steps to pair remotes to the same PowerView  
Shade Netw ork. All rem otes in a home should be paired to  
the same network. This allows for easy installation of additional 
control options, such as the PowerView  Hub and PowerView 
Repeaters. Remotes paired to the same network will be able  
to operate the speci c window coverings they are assigned to.
 1.  Locate the programming access on the back cover of  
the remote module.
 2.  Using a paper clip, press and hold the recessed P button  
for 6 seconds.
   NOTE: The Group Numbers (1– 6) w ill  ash tw ice on the 
PRESS of the reset button followed by three times at  
6 seconds.
 3.  Press and hold   STOP on the remote, until the indicator 
buttons blink. The remote is now  in program mode.
 4.   Press and hold the   STOP button on the new remote  
while pressing and releasing   STOP on the original remote.
 5.  The backlit GROUP buttons on the new  remote w ill  ash 
tw ice to indicate the remote has been paired to the 
PowerView Shade Network. 
 6.   Press and hold   STOP on the remote, until the indicator 
lights stop blinking to exit program mode.
15
Pairing  Po w erView ® Repeaters  
to a rem ote created Pow erView   
Shade Netw ork
Repeaters extend the range of the radio frequency (RF)  
signal emitted by the PowerView® Pebble® Remote, the 
PowerView  Surface, or the PowerView Hub when used with  
the PowerView  App. 
 1.  PLUG the Repeat er Kit into an electrical outlet .
 2.  Press and hold   STOP on the PowerView  Pebble 
Remote, until the indicator lights blink. The remote  
is now in program mode.
   Hold the remote within 3 feet of the Repeater to  
complete Step 3.
 3.  Press   STOP on the remote. The Repeater is now 
paired to the PowerView Shade Netw ork. 
 4.  Press and hold   STOP on the remote, until the  
indicator lights stop blinking to exit program mode.
14
PROGRAM M ING
PROGRAM M ING

Pairin g  rem o t e(s) t o  a Po w erV iew ® Hub 
created PowerView Shade Network
A Hub previously paired to an existing remote created 
Pow erVi ew ® Shade Netw ork or that had created its own 
network during setup, can have additional Pebble® or Surface 
remotes paired to it, even if the remotes are introduced after 
the initial Hub setup. The repeater’s green light will  ash, 
whenever it repeats a command sent by a device on the  
same PowerView Shade Network.
 1.  Locate the programming access on the back cover of  
the remote module. 
 2.  Using a paper clip, press and hold the recessed P button 
for 6 seconds.
   NOTE: The Group Numbers (1–6) w ill  ash twice on  
the PRESS of t he reset  butt on follow ed by three tim es  
at 6 seconds.
 3.  Hold the remote module within approximately 
12 inches of the Hub.
   Com plete Steps 4 and 5 at the sam e t ime.
 4.  Press and hold the   STOP button on the remote module.
 5.  Press and hold the  P button on the back of the Hub  
for approximately three seconds. 
   NOTE: The Group Numbers (1–6) w ill  ash to indicate  
that the remote module has been paired to the  
PowerView Shade Network.
17
Creating a Duplicate Rem ote 
A duplicate remote will operate the same set of w indow  
coverings and GROUPS as the original remote.  
 1.  Locate the programming access on the back cover of  
the remote module.
 2.  Using a paper clip, press and hold the recessed P button 
for 6 seconds.
   NOTE: The Group Numbers (1–6) will  ash tw ice on the  
PRESS of the reset button followed by three times at  
6 seconds.
 3.  Press and hold   STOP on the original remote, until  
the indicator lights blink. The remote is now in  
program mode.
 4.  While pressing and holding ALL on the new  remote, 
press and release   STOP on the original remote.
 5.  The backlit GROUP buttons on the duplicate remote  
will  ash twice to indicate all of the information from  
the original remote has been copied.
 6.  Press and hold    STOP on the original remote, until  
the indicator lights stop blinking to exit program mode.
16
PROGRAM M ING
PROGRAM M ING

Deactivating the rem ote’s auto-w ake  
feature
The auto-wake feature activates the backlights on the remote, 
whenever the remote is handled. This feature is useful for  
immediately seeing which shade GROUP buttons were activated  
last, but deactivating this feature will help to conserve battery 
life. When the auto-wake feature is deactivated, press   STOP to  
wake the remote and see which group buttons are active.
 1.  Press and hold the GROUP 6 button on the remote for  
approximately 6 seconds.
 2.  The GROUP numbers (1– 6) will blink once to indicate 
the auto-wake feature has been disabled.
Reactivating a remote’s auto-w ake  
feature
 1.   Press and hold the GROUP 6 button on the remote for  
approximately 6 seconds.
 2.  The GROUP numbers (1– 6) w ill blink twice to indicate 
the auto-wake feature has been enabled.  
1918
NOTE: It is recommended that only similar window  coverings  
be included in a GROUP because of differences in product  
features and operation. When a window covering is added to 
a GROUP for t he  rst time, it is also added to the PowerView® 
Shade Network that links w indow  coverings and devices together.
A GROUP can be a single w indow  covering or multiple  
window coverings. There are six unique assignable GROUPS  
to use on each remote. A window covering may be assigned  
to more than one GROUP. 
Join a w indow  covering to a GROUP
 1.  Press and hold   STOP on the remote, until the  
indicator lights blink. The remote is now in program mode.  
 2.  Press the desired GROUP number (1– 6) on the  
remote. The backlit GROUP number w ill  ash t o show   
it is selected.
 3.  Press and hold the manual control button on the  
window covering.
 4.  While continuing to press the manual button, press 
 OPEN on the remote. The window covering w ill  
move slightly to indicate it has been joined to the 
GROUP. Release the manual control button. 
 5.  Press and hold   STOP on the remote, until the  
indicator lights stop blinking to exit program mode.
PROGRAM M ING
PROGRAM M ING

2120
PROGRAM M ING
PROGRAM M ING
Rem ove a w indow  covering from  
a GROUP
 1.  Press and hold   STOP on the remote, until the  
indicator lights blink. The remote is now in program mode. 
 2.  Press the desired GROUP number (1– 6) on the  
remote.The backlit GROUP number will  ash t o show   
it is selected.
 3.  Press and hold the manual control button on the  
window covering.
 4.  While continuing to press the manual button, press  
 CLOSE on the remote. The window covering will  
move slightly to indicate it has been removed from  
the GROUP. Release the manual control button.
 5.  Press and hold   STOP on the remote, until the  
indicator lights stop blinking to exit program mode.
Set a FAVORITE position 
Each w indow covering has one FAVORITE position, w hich is  
set at 50%  open by default. Setting a new FAVORITE position  
overw rites any previous setting. 
 1.  Open or close the window covering to the desired position.
 2.  Press and hold   STOP on the remote, until the indicator 
lights blink. The remote is now  in program mode.
 3.  Press and hold the manual control button on the  
window covering.
 4.  While continuing to press the manual control button, 
press ♥ FAVORITE on the remote. The window  
covering w ill move slightly to indicate it has set this 
window covering position as your FAVORITE. Release  
the manual control button.
 5.  Press and hold   STOP on the remote, until the 
indicator lights stop blinking to exit program mode.

Resetting w indow  covering programming
This reset erases Network information stored in the window  
covering, including GROUP assignments, preventing any input  
device from operating the window covering. Its primary use is during 
installation to correct GROUP and Netw ork assignments. This reset  
does not affect travel limits.
 1.  Press and hold the manual control button for 12 seconds.  
The window covering will move slightly once after 6 seconds,  
then again after 12 seconds. Release the button.
 2.  Refer to “ Join a w indow covering to a GROUP”  on  
page 19 to program the w indow  covering to a group.
22
PROGRAM M ING
W hat’s the Difference?
Paired rem ote Cloned rem ote
Same Pow erView ® Shade 
Network I.D. as original remote.
Same Pow erView  Shade 
Netw ork I.D. as original remote.
Can be programmed differently 
from original remote.
An exact duplicate of  
original remote.
Can control a different set  
of w indow  coverings and/or  
different GROUPS.
Must control the same set 
of w indow  coverings and/or 
GROUPS.  
23

Once the window coverings have been joined to a GROUP or 
multiple GROUPS, the remote is ready to operate the w indow 
covering(s). M ultiple window coverings can be operated at the 
same time.
NOTE: Some PowerView® w indow  treatments offer variable  
operation from the basic operation listed here. For full instructions 
on how to operate your PowerView w indow  treatment, please 
consult the IOC that came w ith your window treatment. 
Basic Operation 
 1.  To wake up the remote, simply pick it up or press  
 STOP. The last GROUP(S) selected w ill be  
highlighted and active.
 2.  Press ALL or GROUP 1– 6 button(s) to select speci c  
window covering(s) to operate. Selected GROUP button(s) 
will light to show  they are selected.
  a.   Multiple GROUP buttons may be selected at the  
same time.
  b.   To  d e s e l e c t  a GR O U P, press the GROUP button again. 
The backlit GROUP button w ill go out.
 3.   Press   OPEN to open the selected w indow covering(s).
 4.  Press   CLOSE to close the selected w indow  covering(s).
25
 5.   For window  covering(s) w ith vanes or a middle rail*,  
press the   RIGHT ARROW to close the window  
covering and open the vanes, rotate the vanes to  
the right, or fully raise the middle rail.
 6.  For window covering(s) w ith vanes or a middle rail,  
press the    LEFT ARROW to close the vanes, rotate  
the vanes to the left, or fully lower the middle rail.
  a.  NOTE: Single-function w indow  coverings will not  
operate by pressing the ARROW buttons.
 7.  Press   STOP to stop window covering/vane movement 
anywhere along its travel.
 8.  While a window  covering is in motion, press the opposite 
of its motion (  OPEN or   CLOSE) to reverse direction.
 9.  Press ♥ FAVORITE to send selected window covering(s) 
to your preset FAVORITE position.
* Applies to Top-Dow n/Bottom-Up and Duolite™ w indow coverings only.  
The bottom rail on Top-Dow n/Bottom-Up window coverings operates  
using the OPEN and CLOSE commands.
24
BASIC OPERATION
BASIC OPERATION

27

Replacing batteries in the rem ote
Replacing the batteries in the remote module will not cause the 
loss of any w indow covering programming, including GROUPS 
and FAVORITE. The remote uses two CR 2032 batteries.
 1.  For the Pebble® Remote, slide your thumb in the  
indentation, gently lift and remove the remote module 
from the Pebble. For the Surface Remote, remove the  
Surface from its mounting plate by tw isting the Surface  
counter-clockwise. Push the remote module out from  
the back of the Surface.
 2.  Rotate the back cover of the remote module  
clockw ise to unlock.
 3.  Remove the back cover from the remote 
module.
2928
BATTERY REPLACEM ENT
BATTERY REPLACEM ENT

 4.  Using a  nger or small  
screwdriver, gently lift  
and remove the  
old batteries.
 5.  Insert new batteries,  
making sure each  
is snug.
30 31
 6.  Align and replace the back cover onto the  
backside of the remote module.
 7.  Rotate the back cover counter-clockw ise to  
lock the back cover in place.
  NOTE: Once the back cover is in place, 
ensure the programming access point is 
aligned with the recessed P button. 
 8.  Align the ribs on the remote module w ith  
the grooves on the Pebble® or the Surface.
 9.  Gently push the remote module into the  
Pebble or the Surface until it is snug.
BATTERY REPLACEM ENT
BATTERY REPLACEM ENT

33

W hat is a Pow erView ® Shade Netw ork ?
The Pow erView ® Shade Network is a unique radio frequency that 
allows PowerView  Motorization devices to communicate w ith each 
other w ithin a home. All PowerView devices within a home should 
be added to the same PowerView  Shade Network. This allows for 
easy installation of additional control options, such as the PowerView 
Hub, PowerView Repeaters and PowerView Scene Controllers. 
Additionally, Remotes joined to the same PowerView  Shade Network 
will be able to operate all w indow  coverings in the PowerView Shade 
Network as desired. 
Troubleshooting 
 1.  None of the backlit buttons illuminate on my remote when  
I press the buttons.
  •  Check to make sure the batteries are inserted properly and 
are new.
  •  Join an existing PowerView Shade Network with the remote.
 2.  I programmed my window covering to work from two different 
remotes. The w indow  covering works w ell w ith the second 
remote, but will no longer respond to the  rst remote.
  •  Check to make sure the batteries in both remotes are  
inserted properly and are new.
  •  All PowerView remotes w ithin a home need to be included 
in the same PowerView Shade Network. Refer to “ Pairing 
additional remote(s) to the PowerView  Shade Network”  on 
page 14.
35
TROUBLESHOOTING
34
TROUBLESHOOTING
 3.  My window  covering does not respond w hen I press 
 OPEN or   CLOSE.
  •  M ake sure that there is pow er to the w indow covering 
and that the window covering functions properly by 
pressing the manual control button on the window 
covering.
  •  M ake sure the correct GROUP number or ALL has  
been selected before pressing   OPEN or   CLOSE.  
Active GROUP buttons will be backlit.  
  •  Add the window covering(s) to a GROUP on the remote. 
Refer to “ Join a w indow  covering to a GROUP”  on  
page 19.
 4.  My window  covering operates w hen I press   OPEN 
or   CLOSE, but not w hen I press either of the arrow  
buttons.
  •  The arrow buttons are for operating Top-Down/Bottom-Up 
shades, Duolite™ shades, and shadings or sheers with 
operable vanes only. Refer to the product’s Installation, 
Operation, and Care instructions for proper operation.
  •  If the window covering is a Top-Dow n/Bottom-Up shade, 
a Duolite shade, or a shading or sheer with operable 
vanes, reset the travel limits on the window covering. 
Press and hold the manual button on the w indow 
covering for 6 seconds, until it jogs. The window  covering 
will then run an auto-calibration sequence.

37
U.S. Radi o Frequency FCC Compli ance
Thi s device compl ies wi th Part 15 of  t he FCC Rul es. Operat ion i s subject  to t he f oll owi ng two condi ti ons:  
(1) Thi s devi ce may not  cause harmf ul i nterf erence, and  
(2) Thi s device must accept  any int erf erence recei ved, incl uding i nt erference t hat may cause undesired operat ion.
Thi s equi pment has been test ed and found t o comply wit h the l imit s for a Cl ass B di git al devi ce, pursuant t o Part  15 of  t he FCC Rules. These l imit s are designed 
to provi de reasonable prot ecti on against  harmful  int erf erence in a resi denti al i nst al lat ion. This equi pment  generat es, uses and can radi at e radio f requency 
energy and, i f not  inst all ed and used in accordance wi th t he inst ructi ons, may cause harmful  int erf erence to radio communi cati ons. However, t here is no 
guarantee t hat i nt erference wi l l not  occur in a parti cular i nstal lat ion. If t hi s equipment does cause harmful i nterf erence t o radi o or t el evi si on recepti on, whi ch 
can be det ermined by t urning t he equipment of f and on, t he user is encouraged t o try t o correct  the i nterf erence by one or more of  the f oll owi ng measures:
•  Reori ent or rel ocat e t he receivi ng antenna.
•  Increase the separat ion bet ween t he equipment and recei ver.
•  Connect the equi pment  i nto an out let  on a circui t di ff erent  f rom that  to whi ch the recei ver i s connect ed.
•  Consult t he dealer or an experi enced radi o/ TV t echnici an f or hel p.
Any changes or modi cat ions not  expressl y approved by the part y responsi ble f or compl iance coul d void t he user’s aut horit y to operate t he equipment.
Industry Canada
Under Industry Canada regulat ions, thi s radio t ransmit ter may onl y operate usi ng an ant enna of a t ype and maxi mum (or l esser) gai n approved for t he 
transmit ter by Indust ry Canada. To reduce pot enti al radi o i nt erf erence to other users, the ant enna type and it s gain shoul d be so chosen that  t he equival ent 
isot ropical ly radi ated power (e.i.r.p.) i s not  more than that  necessary for successf ul communi cati on.
Thi s device compl ies wi th Indust ry Canada l icence-exempt RSS standard(s). Operati on is subj ect to t he fol lowi ng two condi ti ons: (1) t his devi ce may not  cause 
int erference, and (2) t his devi ce must  accept  any int erf erence, i ncludi ng i nterference t hat may cause undesired operat ion of  the devi ce.
Class B Digital Device Notice
Thi s Class B digi tal  apparatus compli es wit h Canadian ICES-003, RSS-Gen and RSS-210.
Industrie Canada
Conformément à l a réglementat ion d’ Indust rie Canada, l e présent  émet teur radi o peut f oncti onner avec une antenne d’ un type et  d’ un gain maximal (ou 
inf érieur) approuvé pour l’ émet teur par Indust ri e Canada. Dans le but  de réduire l es risques de broui ll age radi oélect ri que à l ’i ntent ion des aut res uti li sateurs, 
il  faut  choisi r l e type d’ antenne et  son gai n de sorte que la pui ssance isot rope rayonnée équi valent e (p.i .r.e.) ne dépasse pas l’ int ensi t é nécessai re à 
l’ établ issement d’ une communicat ion sat isf aisant e.
Le présent  appareil  est conf orme aux CNR d’ Industri e Canada appli cables aux apparei ls radio exempt s de li cence. L’ exploi tat ion est  autori sée aux deux 
condi t i ons sui vantes : (1) l ’appareil  ne doit  pas produi re de broui ll age, et  (2) l ’ uti li sateur de l ’apparei l doi t accept er tout  broui ll age radi oélect ri que subi , même  
si  l e brouil lage est  suscepti ble d’ en compromet t re l e fonct ionnement.
Appareil Numérique de Classe B – Avis
Cet appareil  numéri que de classe B est conforme à l a norme NMB-003, CNR-Gen et CNR-210 du Canada.
CAN ICES-3 (B)/ NMB-3(B)
European Conformi ty
We, t he undersi gned,
Hunt er Dougl as Window Fashions 
One Duet te Way, Broom el d, CO 80020, USA
Hunt er Dougl as Europe B.V. 
Piekst raat  2, 3071 EL Rot terdam, The Netherl ands
certi fy and decl are under our sole responsi bil it y that  the PowerVi ew® Remot e Control conf orms wit h the essent i al requirements of  the EMC direct ive 
2004/ 108/EC and R&TTE directi ve 1999/ 5/ EC.
A copy of t he ori ginal  declarat ion of  conformi ty may be found at  w ww .hunter douglas.com/ RFc ert i cations.