Hytera Communications EPRADGU1 Professional Radio Access Device User Manual

Hytera Communications Corporation Limited Professional Radio Access Device

User manual

Preface Thanks for your favor in our product. This manual provides guidance for you to use the product. This manual is applicable to the following product: E-PRAD(G)
Icon Conventions The following icons are available through this manual: Caution: Indicates situations that could cause data loss or equipment damage. Note: Indicates references that can further describe the related topics. Copyright Information Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in the People's Republic of China (PRC) and/or other countries or areas. The Company retains the ownership of its trademarks and product names. All other trademarks and/or product names that may be used in this manual are properties of their respective owners. The product described in this manual may include the Company's computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding the Company's computer programs. The Company's computer programs may not be copied, modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the Company. Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or reliability is given. All the specifications and designs are subject to change without notice due to continuous technological development. No part of this manual may be copied, modified, translated, or distributed in any manner without the prior written consent of the Company. We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the third-party products and contents involved in this manual. If you have any suggestions or would like to receive more information, please visit our website at: http://www.hytera.com. FCC Regulations Federal Communication Commission (FCC) requires that all radio communication products should meet the requirements set forth in the above standards before they can be marketed in the U.S, and the manufacturer shall post a RF label on the product to inform users of operational instructions, so as to enhance their occupational health against exposure to RF energy. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
must be at least 40cm away from human body. part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Verification of harmful interference by this equipment to radio or television reception can be determined by turning it off and then on. The user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a different circuit to that of the receiver's outlet. Consult the dealer or an experienced radio/TV technician for help. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Note: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Operational Instructions and Training Guidelines To ensure optimal performance and compliance with the occupational/controlled environment RF energy exposure limits in the above standards and guidelines, users should transmit not more than 50% of the time and always adhere to the following procedures:  Antenna gain must not exceed 3.5dBi.  The antenna must be installed complying with the requirements of manufacturer or supplier, and it Compliance with RF Exposure Standards Hytera's radio complies with the following RF energy exposure standards and guidelines: United States Federal Communications Commission, Code of Federal Regulations; 47 CFR § 1.1307, 1.1310 and 2.1091 American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1:2005; Canada RSS102 Issue 5 March 2015 Institute of Electrical and Electronic Engineers (IEEE) C95.1:2005 Edition
stance 40cm between the antenna & ISEDC Statement This device complies with Innovation, Science and Economic Development Canada Compliance license-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement ISEDC Radiation Exposure Statement: This device must be restricted to work related operations in an Occupational/Controlled RF exposure Environment. This equipment should be installed and operated with minimum diyour body. ISEDC exposition aux radiations: Ce dispositif doit être limité aux opérations liées au travail dans un environnement d'exposition RF professionnel/contrôlé. Cet équipement doit être installé et distance entre le antenne et votre corps. EU Regulatory Conformance As certified by the qualified laboratory, the product is in compliance with the essential requirements and other relevant provisions of the Directive:  2014/53/EU Please note that the above information is applicable to EU countries only. The maximum antenna gain is 3.5dBi, which is calculated in the EIRP. The distance from observation point to the antenna is 50cm. utilisé avec un minimum de 40cm de
Restrict use warning:
i Contents 1. Packing List ........................................................................................................................................... 12. Product Overview .................................................................................................................................. 13. Installation ............................................................................................................................................. 34. Basic Operations ................................................................................................................................... 34.1 Powering on ....................................................................................................................................... 34.2 Powering off ....................................................................................................................................... 34.3 Establishing GSM Link ....................................................................................................................... 34.4 Switching Mode ................................................................................................................................. 35. Troubleshooting .................................................................................................................................... 46. Care and Cleaning ................................................................................................................................. 67. Optional Accessories ............................................................................................................................ 68. Warranty ................................................................................................................................................. 6
1900MHz public network Connects to 850MHz / 1 1. Packing List Please unpack carefully and check that all items listed below are received. If any item is missing or damaged, please contact us or your dealer. Name Qty. Name Qty. Main unit 1 AC power cord 1 RF cable 1 DC power cord 1 Network cable 1 User manual 1 GSM antenna 1 DMR antenna 1 Note Pictures listed in this manual are for reference only. 2. Product Overview No. Component Description 1 Public network antenna interface antenna. 2 SIM card interface Receives SIM card. 3 Debug interface Reserved 4 Ethernet port 10 MHz/100 MHz adaptive network port, used for program update, log output and connection to center. 5 Private network antenna interface Connects to private network antenna. The antenna frequency band is subject to actual situation. 6 DC power inlet Provides 13.6V±15%(5A) DC power. 7 AC power inlet Provides 100–240 V (0.7A)AC power. 8 Power switch The switch has three positions: AC, OFF, and DC (from up to down respectively). 9 Type button After the device is powered on, press this button to select the mode. For
2 No. Component Description details, see 4.4 10 RESET button Press this button to restart the device. 11 CONFIG button Press and hold this button for 3s to restore the factory settings. Press and hold this button and power on the device to enter the private network programming mode. 12 LED indicator For details, see the following table. 13 Programming port Connects to the programming cable for device programming or upgrade (connection to the palm microphone is not supported). 14 Operating Temperature Range -20~50℃ The LED indicators are described in the following table. Icon Color Status Description RUN Green Flashing slowly The device works properly. Flashing quickly The device is updating the program. On GSM link is established successfully (the device is in test mode when the RUN, RX and TX are on at the same time). ALM Red On DMR network component malfunctions. Off DMR network component works properly.
3 Icon Color Status Description RX Green On The device is receiving data of the private network. re TX Red On The device is transmitting data of the private network. Green On Indicates the GSM signal strength. More bars indicate stronger signal. 3. Installation You only need to correctly connect cables to E-PRAD(G) before using it. 4. Basic Operations 4.1 Powering on Toggle the power switch to the "AC" or "DC" position. 4.2 Powering off Toggle the power switch to the "OFF" position. 4.3 Establishing GSM Link The E-PRAD(G) is able to establish a GSM link. Do as follows: 1. Insert the SIM card. 2. Power the device on and check indicators' color. If RUN indicator is on and ALM indicator is off, it indicates that GSM link is established successfully. More signal bars indicate stronger signal. 4.4 Switching Mode Press TYPE to select the operation mode of the device access according to actual situation.
4  0: PDT or DMR digital conventional, for interconnection between private and public networks, determined before leaving the factory  1: analog conventional, for interconnection between private and public networks  2: MPT trunking, for interconnection between private and public networks  3: PDT or DMR digital trunking, for interconnection between private and public networks, determined before leaving the factory  4: PDT or DMR digital conventional, for interconnection between private network and center, determined before leaving the factory  5: analog conventional, for interconnection between private network and center  6: MPT trunking, for interconnection between private network and center  7: PDT or DMR digital trunking, for interconnection between private network and center, determined before leaving the factory  C: 2G, for interconnection between public network and center 5. Troubleshooting Phenomena Possible Cause Solution Programming fails. E-PRAD(G) is not in the programming mode. Press and hold TYPE, and start E-PRAD(G). Release TYPE when RUN indicator is on. TX and RX indicators are on at the same time, indicating that E-PRAD(G) enters the programming mode. GSM link cannot be established. GSM signal is poor. If GMS signal bars are off, check whether public network antenna is connected. If it is connected but GSM signal is still poor, you are advised to move the public network antenna or device to an open area. Tests show that the drop rate is relatively high when the number of signal bars is 3 or less (in this case, the BS has a signal strength of about -75dBm) E-PRAD(G) has already been connected to other devices. If RUN indicator is on, GSM connection is established. In this case, stop ongoing communication or restart the device. GSM whitelist feature is enabled. Add the number of calling device to the whitelist. When the auto-call feature is enabled, the E-PRAD(G)
5 Phenomena Possible Cause Solution cannot answer any incoming call and can only call the preset number. Stand-alone Network Management System cannot access the device. The PC on which the Standalone Network Management System runs and device are not on the same network segment Change the PC IP address to the same network segment as the device IP address. The device IP address is "192.168.40.110" by default. You can press and hold CONFIG button to restore the factory settings. Voice communication fails when GSM network is connected. The device frequency is inconsistent with the portable radio frequency. Set the device frequency to be consistent with the portable radio frequency. In the PDT/DMR mode, interconnection group call number of the device is inconsistent with that of the portable radio. Set the group call number of the device to be consistent with that of the portable radio. The device’s vocoder is inconsistent with the portable radio’s vocoder. Set the device’s vocoder to be consistent with the portable radio’s vocoder. In the PDT/DMR or MPT trunking mode, private network registration fails. Check device parameters to ensure that the device registers with the PDT/DMR or MPT trunking system successfully. In the conventional mode, channels are configured incorrectly. The channel 1 of area 1 must be set to digital channel, and channel 2 of area 2 must be set to analog channel. In private network settings, whitelist feature is enabled. Add the group call number of the calling portable radio to the whitelist.
6 Phenomena Possible Cause Solution ALM indicator is on. Trunking system registration fails. Check whether device parameters are correctly configured. The device is not supplied with power properly. Send the device back for repair. If the above solutions cannot solve your problems, or you may have some other queries, please contact us or your local dealer for more technical support. 6. Care and Cleaning To guarantee optimum performance as well as a long service life of the product, please follow the tips below. Product Care  Do not pierce or scrape the product.  Keep the product away from substances that can corrode the circuitry. Product Cleaning Caution Cut off the power supply before cleaning.  Clean up the dust and fine particles on the product surface and charging piece with a clean and dry lint-free cloth or a brush regularly.  Use a non-woven cloth with neutral cleanser to clean the device after long-time use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so as to avoid potential damage on the surface.  Make sure the product is completely dry before use. 7. Optional Accessories Contact your local dealer for the optional accessories of the product. Caution Use the accessories specified by the Company only; otherwise, we shall not be liable for any losses or damages arising out of the use of any unauthorized accessories. 8. Warranty For Hytera products, if any defects arise in material or manufacturing process under normal operation and maintenance, you can enjoy warranty service stipulated in the contact from the purchase date on.

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