Hytera Communications VM550 Body Worn Camera User Manual

Hytera Communications Corporation Limited Body Worn Camera Users Manual

User manual

Body Worn Camera USER MANUAL
Preface Welcome to the world of Hytera and thank you for purchasing this product. To derive optimum performance from the product, please carefully read this manual before use. This manual is applicable to the following product: VM550 Body Worn Camera
Icon Conventions The following icons are available through this manual: : Indicates references that can further describe the related topics. : Indicates situations that could cause data loss or equipment damage. : Indicates situations that could cause minor personal injury. Copyright Information Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in PRC and/or other countries or areas. The Company retains the ownership of its trademarks and product names. All other trademarks and/or product names that may be used in this manual are properties of their respective owners. The product described in this manual may include the Company's computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding the Company's computer programs. The Company's computer programs may not be copied, modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the Company. Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or reliability is given. All the specifications and designs are subject to change without notice due to continuous technological development. No part of this manual may be copied, modified, translated, or distributed in any manner without the prior written consent of the Company. We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the third-party products and contents involved in this manual. If you have any suggestions or would like to receive more information, please visit our website at: http://www.hytera.com. EU Regulatory Conformance As certified by the qualified laboratory, the product is in compliance with the essential requirements and other relevant provisions of the following directives:
2006/66/EC2011/65/EU2012/19/EU2014/53/EUPlease note that the above information is applicable to EU countries only. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.Consult the dealer or an experienced radio/TV technician for help.Labelling requirements This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation. Information to User Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Specific Absorption Rate (SAR) information This product meets the government's requirements for exposure to radio waves. The guidelines are
based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 5mm for body worn must be maintained between the user’s body, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna. IC Statement This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and(2) This device must accept any interference, including interference that may cause undesiredoperation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. IC SAR Warning The information listed above provides the user with information needed to make him or her aware of a RF exposure, and what to do to assure that this radio operates within the FCC exposure limits of this radio. The device complies with RF specifications when the device used at 5mm from your body. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided.
RED Statement 1. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according tothe instructions.2. The product shall only be connected to a USB interface of version USB2.0.3. Adapter shall be installed near the equipment and shall be easily accessible.4. The operating temperature of the EUT can't exceed 55°C and shouldn't be lower than 0°C.5. The plug considered as disconnect device of adapter.6. The device complies with RF specifications when the device used at 5 mm form your body.Hereby, Hytera Communications Corporation Limited declares that this product is in compliance with essential requirements and other relevant provisions of Directive 2014/53/EU. This product is allowed to be used in all EU member states.
1. Packing ListPlease unpack carefully and check if all items listed below are received. If any item is missing or damaged, please contact your dealer. No. Name Qty. 1 Body Worn Camera (RVM) 1 2 Battery 1 3 Belt Clip 1 4 USB Cable 1 5 Power Adapter 1 6 User Manual 1 Pictures listed in this manual are for reference only.
2. Product Overview2.1 Product Controls No. Name No. Name 1 Push-to-Talk (PTT) Key 10 Audio/Video Recording Microphone 2 Video Recording Key 11 Camera 3 Photo Taking Key 12 P2 Key (Programmable key, default as the Audio Recording key) 4 OLED Display 13 Accessory Connector (10-pin) 5 Speaking Microphone 14 USB Connector 6 Camera Flash 15 Emergency Key 7 LED Indicator 16 Power On/Off Key 8 P1 Key (Programmable key, default as the Tagging key) 17 Battery
No. Name No. Name 9 Speaker 18 Battery Latch The P1 key and P2 key can be programmed through the RVM Manager tool. Contact us or your local dealer to get the tool. 2.2 OLED Icons Type Icon Description WLAN The product is connected to WLAN with very weak signal. The product is connected to WLAN with weak signal. The product is connected to WLAN with strong signal. The product is disconnected from WLAN. A problem occurred in WLAN connection. WLAN hotspot is enabled. BT BT feature is enabled. BT connection is established. Charging : The product is being charged under lowbattery. : The product is fully charged.Battery Level : Low battery.: Full battery.Area/Group (Folder) Displays the area of the current channel, or the group (folder) of the current contact in standby mode while connected to a portable radio. Only letters, digits and some special characters are supported.
Type Icon Description Channel/Contact Displays the current channel, or the current contact in standby mode while connected to a portable radio. Only letters, digits and some special characters are supported. Time Displays the current time in standby mode while not connected to the portable radio. Video Recording Pre-recording mode Video recording mode Important video recording mode Post-recording mode Important post-recording mode Audio Recording Audio recording mode Important audio recording mode TF Card The remaining capacity of the TF card is less than 2 GB. Photo Taking Photo taking mode Call Individual call Group call All call Analog call Telephone call Emergency call Call out Call in 2.3 LED Indicators Status Description
Status Description Glows red The product is transmitting voice or emergency alarm.The product is being charged.The TF card is full.The product is being turned off.Glows green The product is receiving voice or emergency alarm.The product is fully charged.The product is being turned on.Glows orange Call hang time. You can press and hold the PTT key to speak. Flashes orange rapidly No voice transmission in emergency mode.The remaining capacity of the TF card is less than 2 GB.Flashes red slowly Flashes once every second: The product is recording a video.Flashes red once every five seconds: The battery runs low. Pleaserecharge or replace the battery in time.Flashes orange slowly The product is recording an audio. Flashes red and blue in turn The product is pairing with other BT devices. Flashes blue rapidly BT connection is established. 2.4 Specifications Body Worn Camera Dimensions (H×W×D) 25.7 mm×58 mm×86.5 mm Weight (with battery) ≤145 g Image Sensor 4-megapixelCamera Fixed angle, glass, diagonal 139°, horizontal 116°, vertical 60°. Focus Range 0.1 m to infinity Battery Life (continuous video recording) ≥8h (480P 30 FPS)≥7h (720P 30 FPS)
Body Worn Camera ≥6h (1080P 30 FPS)≥9h (audio recording)Main Battery Capacity 2,500 mAh Main Battery Charging Time ≤4 h Standby Battery Capacity 0.8 mAh RTC Hold Time 72 h (without main battery) Display Size 0.9 inch Display Resolution 128 × 32 Screen Type Dot-matrix Monochrome OLED Display TF Card Storage Standard: 16 GBOptional: 32 GB/64 GB/128 GBVideo Format MP4 Video Encoding Format H.264Video Resolution 480P (30 FPS), 720P (30/60 FPS), 1080P (30/60 FPS) TF Card Recording Time Take the standard 16 GB storage as example. >20 h (480P 30 FPS)>13 h (720P 30 FPS)>6.5 h (1080P 30 FPS)Audio Format AAC (Advanced Audio Coding) Photo Format JPG Photo Resolution 4608×3456 (16-megapixel)3072×1728 (5-megapixel)2304×1296 (3-megapixel)Pre-recording Time 10s/20s Post-recording Time 10s/20s/30s
Body Worn Camera Speaker Power 2 W Microphone Electret microphone ×2, Omni-directional: –44 dB Connector Micro USB port, 10-pin connector Sensor Accelerometer Camera Flash 1 W IP Class MIL-STD-810G, IP67 Drop Resistance 1.5 m ESD ±6 kV (contact discharge)±12 kV (air discharge)Operating Temperature 0˚C to +55˚C Storage Temperature –40˚C to +85˚CCompatible System Windows XP/Windows 7/Windows 8/Windows 10 Wi-Fi (supporting AP mode and STA mode) Operation frequency 802.11b/802.11g/802.11n(HT20): 2,412 – 2,462 MHz Maximum EIRP Refer to the RF report BT BT4.0 (supporting voice, EDR and BLE) BT-EDR Operation frequency 2,402 – 2,480 MHz Maximum EIRP Refer to the RF report BT-BLE Operation frequency 2,402 – 2,480 MHz Maximum EIRP Refer to the RF report
Body Worn Camera Power Adapter Input AC 110 – 240 V, 50 – 60 Hz Output DC 5 V, 1 A
3. Before Use 3.1 Attaching the Battery  Use only the Hytera standard or optional battery. Polarity reverse or use of other batteries may result in explosion and fire hazards.  The battery is applicable to a temperature range of 0˚C to +55˚C. Attach the battery according to the steps shown in the following figure. To remove the battery, turn off the product and reverse the attaching steps. 3.2 Attaching the Belt Clip Attach the belt clip according to the steps shown in the left figure. To remove the belt clip, do as the steps shown in the right figure.
3.3 (Optional) Connecting the Accessory Cable Skip this section if you do not purchase the accessory cable. Connect the cable to RVM as shown in the figure below. To disconnect the cable, press both sides of the cable connector with proper force and remove the connector.
3.4 Charging the Product Charge the product according to the steps shown in the following figure. The LED indicator tells you the charging status of the product. See 2.3 LED Indicators for details.
4. Basic Operations 4.1 Turning On and Turning Off the Product Turning On the Product In power-off mode, press and hold the On/Off key for three seconds to turn on the product. Turning Off the Product In power-on mode, press and hold the On/Off key for three seconds to turn off the product. 4.2 Entering BT Pairing In power-off mode, press and hold the On/Off key for five seconds to start BT pairing. 4.3 One-touch Activation and Recording/Photo Taking In power-off mode, press and hold the Video Recording key/Photo Taking key to turn on the product and record video or take photo; press the Video Recording key again to exit video recording. 4.4 Recording Videos In power-on mode, press the Video Recording key to record video; press the key again to exit video recording.  The product supports loop recording. In loop mode, when the TF card is full and a new video is being recorded, the product automatically deletes the oldest video by date. You can program this feature through the RVM Manager.  If the post-event recording feature is enabled, the product automatically enters post-event recording mode after the recording is deactivated. 4.5 Pre- and Post-event Recording The RVM is capable of pre- and post-event recording to ensure all interactions during an incident are captured. Pre-event recording allows officers to capture a period time of footage prior to an event that led them to press the record button, while post-event recording can add a period time of footage after
the recording is deactivated. You can program the pre- and post-event recording features through the RVM Manager. Pre-event Recording In power-on mode, press and hold the Video Recording key to enter pre-event recording; press and hold the key again to exit. In pre-event recording mode, the product loops to record video every 10 or 20 seconds according to the pre-recording time. Post-event Recording During video recording, press the Video Recording key to enter post-event recording. In post-event recording mode, the product records video for another 10, 20 or 30 seconds according to the post-recording time. To exit post-recording mode, do one of the followings:  Press the Video Recording key to start normal video recording again; press the Video Recording key again to exit recording.  Press the Emergency key or the P1 key to start recording videos and tag the videos as critical evidence; press the Video Recording key to exit recording.  The product automatically exits recording after the post-recording time ends. 4.6 Recording Audios In power-on mode, press the P2 key (default) to record audio; press the key again to exit audio recording. You can modify the method to start and exit audio recording through the RVM Manager. 4.7 Taking Photos In power-on mode, press the Photo Taking key to take photo. 4.8 Recording Tagging  During video or audio recording, press the P1 key (default) to tag critical events; press the P1 key (default) again to untag.
 In power-on mode, press the Emergency key to start recording videos and tag the videos as critical evidence; press and hold the Emergency key or press the Video Recording key to exit recording. You can modify the method to tag and untag recordings through the RVM Manager. 4.9 Taking Photos during Video Recording During video recording, press the Photo Taking key to take photos. 4.10 Making Calls When the product is connected to a portable radio through BT, you can use the product to make calls, answer calls, speak or terminate calls. You can program keys to make or answer a call through the RVM Manager.  Making a call: Press the PTT key to start a call in the current channel or with the current contact.  Answering a call: Press and hold the P2 key (default) to answer a call.  Speaking: Press and hold the PTT key to speak through the Speaking Microphone.  Terminating a call: During an ongoing call, press and hold the P2 key (default) to terminal the call. 4.11 Video Transmission When the product is connected to a portable radio through BT, you can accept, refuse or terminate video transmission from other devices. The video transmitting features can be programmed through the RVM Manager.  Accepting video transmission: Press and hold the P1 key (default).  Refusing video transmission: Press or press and hold the P1/P2 key.  Terminating video transmission: During the transmission, press and hold the P1 key (default) to terminate. 4.12 Sending an Emergency Alarm When the product is connected to a portable radio through BT, you can press the Emergency key to make an emergency alarm in case of emergencies. At this time, the product enters important video recording automatically. The emergency alarm has the highest priority. You can send an emergency alarm no matter whether the portable radio is transmitting or receiving. To cancel the emergency alarm,
press the Emergency key again. The method to send and cancel an emergency alarm can be set by your dealer. 4.13 Silent Mode With this feature enabled, the product gives no alert tones, the indicator will not light up. You can program this feature through the RVM Manager. In power-on mode, press and hold or press the P1/P2 key to enable the Silent Mode; press and hold or press the P1/P2 key again to disable the Silent Mode. 4.14 Flashlight In power-on mode, press and hold the Photo Taking key for three seconds to turn on the flashlight; press and hold the Photo Taking key for three seconds again to turn off the flashlight. 4.15 Viewing Device Information When the OLED screen is on, press and hold the P1 key and P2 key simultaneously for three seconds; the screen displays the device information, including device ID, storage, software version and etc.
5. Troubleshooting Phenomena Analysis Solution The product cannot be turned on. The battery may be improperly attached. Remove the battery and attach it again. The battery may run out. Recharge or replace the battery. The battery and the charging probes are in poor contact due to dirtied or damaged battery contacts. Clean the battery contacts. BT connection cannot be established. The product is out of the portable radio's communication coverage. Make sure to use the product within the radio's communication coverage. You hear noise during calls. The LED indicator does not glow red when you press and hold the PTT key. The volume is low when the product is used with a portable radio. The speaking microphone and the speaker are blocked or damaged. Clean the speaking microphone and the speaker. The product cannot record video or audio. The TF card is full. Delete all data from the TF card after exporting the data. The product cannot take photo. The TF card is full. Delete all data from the TF card after exporting the data. The total number of photos reaches the maximum (300). Delete all photos from the TF card after exporting them. The product cannot pre-record or post-record the video. The pre-recording or post-recording feature is not enabled. Enable the feature through the RVM Manager.
Phenomena Analysis Solution The product gives no alert tone; the indicator does not light up. The Silent Mode is enabled. Disable the Silent Mode. The product gives no response to operations. The system has crashed. Press the P1 key, the P2 key, and the Photo Taking key simultaneously to turn off the product, and then turn it on again. If the above solutions cannot solve your problems, or you may have some other queries, please contact us or your local dealer for more technical support.
6. Care and Cleaning To guarantee optimum performance as well as a long service life of the product, please follow the tips below. Product Care  Do not pierce or scrape the product.  Keep the product away from substances that can corrode the circuitry.  Do not hold the product by the connection cable.  Attach the USB port cover when the USB port is not in use. Product Cleaning  Power off the product before cleaning.  Make sure the product is completely dry before use.  Clean up the dust and fine particles on the product's surface with a clean and dry lint-free cloth or a brush regularly.  Use neutral cleanser and a non-woven fabric to clean the keys and surface after long-time use. Do not use chemical preparations such as stain removers, alcohol, sprays or oil preparations, so as to avoid surface damage.
7. Optional Accessories Use the accessories specified by the Company only; otherwise, we shall not be liable for any losses or damages arising out of the use of any unauthorized accessories. Contact your local dealer for the optional accessories of the product.

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