IDEO PRODUCT DEVELOPMENT SDV01 Staff Device User Manual staff device ation 11
IDEO PRODUCT DEVELOPMENT Staff Device staff device ation 11
Exhibit 8
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 183009 |
| Application ID | LtAk+j5eUb/ahiPOyfKM1A== |
| Document Description | Exhibit 8 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 42.8kB (535011 bits) |
| Date Submitted | 2001-12-11 00:00:00 |
| Date Available | 2001-12-10 00:00:00 |
| Creation Date | 2001-11-26 11:21:34 |
| Producing Software | Acrobat PDFWriter 5.0 for Windows NT |
| Document Lastmod | 2001-12-10 12:32:23 |
| Document Title | staff_device_documentation_11.qxd |
| Document Creator | QuarkXPress (tm) - [staff_device_documentation_11.qxd] |
| Document Author: | soconnor |
staff_device_documentation_11.qxd 26/11/2001 11:21 Page 1 DRAFT 26th September 2001 Prada Staff Device & Charging Station User Manual staff_device_documentation_11.qxd 26/11/2001 11:21 Page 2 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 3 Prada Staff Device & Charging Station User Manual staff device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 external features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 inside the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 laser pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 software configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 iPAQ standard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 charging station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Contents 3 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 4 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 5 staff device This section of the documentation covers the hardware aspects of the Prada Staff Device in the form of a standard platform for Prada’s in-store sales tool. It is intended for use initially as guidance for Prada’s software implementation partner. In the longer term, it is designed to be a source of reference for the in-store Prada IT support team. staff_device_documentation_11.qxd 26/11/2001 11:21 Page 6 Power switch Display Stylus Laser pointer button Reset Looking at the outside of the device, the following features are accessible: Power switch This works just like the ON/OFF button on the standard PocketPC. Press (gently) once to switch on and again to switch off. Laser pointer button To operate the laser pointer, press and hold the laser pointer button. When released, the laser beam will switch off. WARNING, before operating, ensure that the device is pointing away from yourself, and not at anybody else. See notes later about laser safety. Touch screen display The display shows the user interface. To 6 external features enable the display, switch the device on using the power switch mentioned above. If the display becomes dim (the backlight has switched off), tap on the screen once to re-enable the backlight. Stylus and stylus retaining slot The stylus is stored in the slot at the base of the device. It can be removed and used for more precise interaction with the touch screen display. Reset hole The small hole at the base of the device is for resetting the device, should a serious error occur. This will re-boot the processor unit, but will not remove data or applications from the device. staff_device_documentation_11.qxd 26/11/2001 11:21 Page 7 At the front of the device, there is a translucent rubber end section. Within this section are a number of clear transmission points: Charging lamp When the device is docked in its charging unit (see later), this blue lamp flashes to indicate charging is in progress. When the lamp is constantly on, then charging is complete. If this lamp flashes during normal use, it is a warning that the batteries need to be charged. Laser beam Within the central cluster is the laser beam transmission hole. The light from the laser beam comes out of this point. Avoid looking into this hole with the laser beam activated. It is wise not to look into this hole at any time as it might be possible to accidentally press the laser beam button. Infra-red port the infra-red port is used to communicate with the device from a desktop PC. this may be needed when loading new software onto the device when first use. There is also another hole within the central cluster that is not currently used. Laser beam WARNING. Do not stare into beam Not used Charging lamp Infra-red port staff_device_documentation_11.qxd 26/11/2001 11:21 Page 8 Chargin g circuit Laser Battery pack for laser and Laser power switch Processor (inside) LCD screen (underside) Wireless network card Battery for expansion pack & network card iPAQ main battery (inside) Speaker 8 inside the case staff_device_documentation_11.qxd 26/11/2001 11:21 Page 9 It is not envisaged that the staff device will be opened by staff, however it may be considered useful information to understand the internal components that create this product. Inside the Prada staff device are a number of standard electronic components, as well as some custom made elements. require. The iPAQ and the expansion jacket components have been removed from their original casing so as to reduce overall size. Processor The processor component is a Compaq iPaq (model 3630) with 32MB RAM. This is mounted inside the chassis. The main battery is mounted inside the chassis, providing power to the processor and LCD screen. LCD screen The display is mounted to the chassis inside the case. Networking The iPAQ expansion jacket provides the expansion slot and battery power for the network card. The networking is provided by a wireless network card. Laser unit The laser pointer is a 1 mW Class II laser diode module. The switch for the laser is located on the side of the case. This is a push to make switch. The laser will only operate whilst this switch is pressed. RF ID Reader The RF reader is a custom arrangement, including standard parts from IDSystems Ltd, OEM -185 scan module. Charging circuit The RF reader module and laser module are powered by a custom battery and charging control circuit. Speaker the speaker provides for any audio requirements that the software may hardware components 9 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 10 IMPORTANT: Laser Information The laser pointer built into the staff device uses a Class II laser component. Class II lasers emit visible laser light with power levels less than 1 mW radiant power and are capable of creating eye damage through chronic exposure. The human eye blink reflex, which occurs within 0.25 seconds of exposure to the Class II laser beam, normally provides adequate protection. It is possible however to overcome the blink response and stare into the Class II laser long enough to damage the eye. Young children, especially babies may not have the responses to look away from the beam.. Exposure to a couple of seconds of the laser beam will cause only temporary "spots" in front of the eyes, but should still be avoided. The power is great enough to damage the eye if someone stares directly into the beam for long enough. Class II lasers are exempt from any formal control measures, but common sense precautions should be taken whenever the device is used. It is essential that all staff using this device are trained on the safe use of the laser function. 10 laser pointer To minimize risk of direct eye exposure, staff using this device should exercise these precautions: * Do not look intentionally into the laser beam or at a specular reflection, regardless of its power. * Never point the laser at another member of staff or public, especially at their eyes. * Avoid pointing the laser at glass or other reflective surfaces where the beam could accidentally reflect into someone’s eyes. * When the laser is on, ensure you can see where the light spot terminates its path. * Do not wave the device around with the laser on. * Never leave the staff device unattended where a member of public could use it. The staff device carries a laser warning label. Should this become damaged, unreadable or is removed, it should be replaced. NOTE: The laser component uses the same battery power supply as the RF tag reader component. With extended use, this may reduce the amount of power and time staff_device_documentation_11.qxd 26/11/2001 11:21 Page 11 This section covers installation of software components onto the Staff Device. Although some components such as network drivers will be pre-installed before shipment. The notes contained here are appropriate for dealing with small quantities of devices. However, a more structured installation process may be needed for larger quantities. Should the network driver and other components need to be re-installed due to total power loss or other major failure, then the following steps can be taken to reinstall the necessary driver. When the Staff Device was first shipped, the network driver for the wireless LAN card was already installed. This was done in order to functionally test the networking hardware. NOTE: The specific settings required for the intended environment may however need to be configured to work with the environment’s networking architecture. With a network driver installed and configured correctly, it would be possible to complete all further software installation via the network. However, it may be preferred to complete the installation via the infra-red port. Connecting to a desktop PC Ensure that Microsoft Activesync (v3.5) is installed and working correctly on the desktop PC. Ensure that an active Infra-red port is available and that the Connection Settings use the Infra-red port as default. Switch on the Staff device. Use the stylus to navigate to ‘Start:Programs:Connections’ and tap on ‘IR ActiveSync’. Point to front of the Staff device at the Infra-red port on the desktop PC. When prompted, connect as ‘Guest’. It will not be necessary to set up partnerships with every device. It is also likely that the device will only need to be synchronized this one time for download of application data and drivers. Network Card Driver The WL110 network card requires drivers in order to operate. Install the drivers by running the installer application on the desktop PC, ‘setup.exe’. The configuration of the network card drivers needs to be done, but this can wait until all other installations are complete. This will cover the basic components as delivered, but other components will be required before the device is shipped to the end user. Flash If Flash is required for the final client application, then now is the time to install the Flash Player component. Run the installer application on the desktop PC ‘FlashPlayer4DR-SAInstaller.exe’. If this is not the first time this installer has been run, the first time it will ask if you wish to remove all components. This is OK. Run the installer a second time and the components will be installed. Client application The client application should be installed. Disconnect device Disconnect the device from the PC. Adjust network settings, other unique settings, and reset the device. Launch the client application. software configuration 11 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 12 The following settings are suggested to be set as default for the iPaq, to prolong battery life with optimum usability. These items can be set in the registry and could be automatically set by installing registry values. Start > Programs > Settings > System > Power Check on battery power, Select turn off after 3 mins Uncheck on external power Start > Programs > Settings > System > Backlight Battery Power tab Check turn off backlight, Select after 30 sec External Power tab Check turn off backlight, Select after 1 min Brightness tab Check Med Bright Start > Programs > Settings > Connections > PC Uncheck Automatically synchronise when serial cable connected Start > Programs > Settings > Wireless LAN Client > Edit Wireless Profiles > Edit Profile > Advanced tab Check Card power management On. Start > Programs > Wireless LAN Client > Menu bar: Tools Untick Load/ Unload automatically Start > Programs > Settings > Personal > Sounds & Reminders > Volume tab Check events Check Programs Check Notifications (required for alarm function) Start > Programs > Settings > Personal > Sounds & Reminders > Reminders tab 12 iPAQ standard settings Uncheck display message Uncheck flash light Check play sound. Start > Settings > System tab > Clock > Time tab Set home to New York. Set timezone to GMT-5 Eastern US. Set date (not registry). Set time ( not registry). Start > Settings > System tab > Clock > Alarms tab Set daily alarm at time TBD. Start > Settings > System tab > Regional Settings Set region to English (United States). Identification Set User Name as 'staffDevice' (whatever device username is chosen). Set password as 'devicePassword' (whatever device password is chosen). Set Domain as 'sub.sub.domain' (whatever network domain is chosen). Network information Set IP address as '10.1.1.56' (whatever IP address is chosen - UNIQUE). Set Subnet mask as '255.255.0.0' (whatever network subnet mask is required). Set default gateway as '10.1.1.1' (whatever network gateway is required). Set DNS as '10.1.1.254' (or whatever primary DNS is required). The network settings will need to be defined and configured by your network services department. staff_device_documentation_11.qxd 26/11/2001 11:21 Page 13 United States Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. The staff device contains the following radio emitting devices: Compaq Wireless LAN PCMCIA card model WL110. Device FCC ID: IMRWLPCE24H Operating frequency 2.45 GHz idSystems OEM 185 RFID scan module Device FCC ID: ILPWARFIDHF Operating frequency 13.5 MHz Laser safety information See Page 10. Battery Safety This device contains internal lithium polymer battery packs and nickel metal hydride batteries. To reduce the of fire or burns, do not disassemble, crush, puncture, short external contacts, dispose of in fire or water. Replacement should only be done by IDEO Europe. 13 Regulatory information 13 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 14 Compaq iPAQ Compaq iPAQ model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .HP3630 Pocket PC computer Compaq P/N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170294-031 System RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 MB System ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 MB (Flash memory) Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ARM SA1110 ROM Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.77.00 ENG ROM Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .03/08/01 (8 March 2001) OS Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Windows CE 3.0 Battery type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Lithium Polymer Battery capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .950mAh at 4 V Battery charging cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400 - 500 Battery charging time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 hours Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Colour backlit TFT LCD Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 wide by 320 tall User input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Touchscreen only Data upload method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ActiveSync through Infra Red port US Approvals . . . . . . . . . . . . . . . . . . . . . . . . .UL Listed: E193626Agency series number PE2030 Compaq PCMCIA Card slot Compaq iPAQ model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PC Card Expansion Pack Compaq P/N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170338-B21 Compatible cards . . . . . . . . . . . . . . . . . . . . . . . .Type II PC Cards compatible with the Pocket_PC Battery type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Lithium Polymer Battery capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .950mAh at 4 V Battery charging cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400 - 500 Battery charging time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 hours US Approvals . . . . . . . . . . . . . . . . . . . . . . . .UL Listed: E193626Agency series number PE2036C Wireless LAN feature Compaq model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Wireless LAN PC Card WL 110 Compaq P/N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191808-B21 Wireless LAN standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IEEE 802.11b Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 bit Power setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBC FCC ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .IMRWLPCE24H US Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Agency series NC5010 Operating Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.45GHz RFID scanning Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ID systems RFID scan module P/N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .OEM-185 Tag Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD Read range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 cm iPAQ signal compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TX, RX at 19200 baud RFID battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NiMH RFID battery capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1200 mAh at 2.4V RFID battery charging time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.5 hours RFID battery charging cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .500 14 specifications staff_device_documentation_11.qxd 26/11/2001 11:21 Page 15 charging state LED indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Operating frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13.5MHz Environmental Operating temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5°C to 40°C Relative humidity(non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 to 90% Chemical compatibility water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes non-abrasive mild detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Body oil and perspiration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Mechanical plastic moulding materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .flame retardant UL approved Removable pen to operate touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Pen retention mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Electrical Power input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 V regulated DC, 2A power supply iPAQ power on/off push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Laser on/off push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Colour External mouldings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .white Rubber cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .translucent Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .clear Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Wipe clean only Laser pointer type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .class II laser diode module light wavelength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .650 nm (red) laser power output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<1mW beam shape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .point Laser activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .user operated push button (normally off) operating voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5V operating current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<50 mA US approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 CFR 1040 for a class II laser US Regulatory compliance US Approvals . . . . . . . . . . . . . . . . . . . . . . . . 47 CFR 15 , 21 CFR 1005, 21 CFR 1040, UL 60950 Optimum power settings iPAQ power save suspend time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 minutes iPAQ backlight setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .medium brightness iPAQ backlight power save time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 seconds wireless LAN power save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD wireless LAN transmit power setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD RFID scanning duty cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .one scan every 5 seconds (TBC) Staff trained to turn off device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .required 15 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 16 16 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 17 charging station This section of the documentation covers the hardware aspects of the Prada Staff Device Charging Station. It is intended for use initially as guidance for Prada’s software and hardware installation partners. In the longer term, it is designed to be a source of reference for the in-store Prada IT support team. and store manager. 17 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 18 18 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 19 The charging stations can re-charge up to 24 staff devices at one time. To operate, ensure that the charging station is plugged into the mains power outlet, and that the power switch at the rear is turned on. Insert the staff device into one of the available slots, either way round. will remain on steady. The charging process from a fully drained device to fully charged will take about 3 hours. For optimum battery performance, always fully re-charge the device before using. Disconnect the charging station when not in use. You do not need to fill all available slots before charging can begin. The blue lamp on the staff device will start to flash at a rate of one flash per second. When charging is complete, the blue lamp Mechanical Devices supported per station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Flame retardant materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD Kg Maximum incline during use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 degrees Electrical Supply to each device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5V regulated DC at 2A Switch mode power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .UL approved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5V 50A (250W) Mains power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 - 240V AC On/off mains power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .yes Separate user replaceable fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TBD Environmental Temperature range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0° to 40°C TBD Relative humidity(non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 to 90% TBD Chemical compatibility Chemical resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Body oil and perspiration Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Wipe clean only Regulatory compliance US approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 CFR 1040, 21 CFR 1005 specifications 19 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 20 This section is not intended to be a complete problem solver, as many problems amy be associated with the client software, network settings, user understanding, and so on, but aims to give direction to some of the more common problems that might be encountered during normal operational use. My Staff Device will not switch on The most common reason for this is lack of power. Once the iPAQ’s internal batteries have become drained, the unit will fail to switch on. There should still be a small amount of power left inside, to keep the data stored on the device safe, but it will not switch on. To resolve this problem, place the device into its charging station and leave until fully re-charged. This will normally take about 4 hours. If the staff device will not switch on, do not attempt to reset the device using the reset switch. This may drain the batteries to such a low level that data loss may occur. The blue charging lamp is flashing slowly, but it is not in the charger. This is a warning that the battery power to the RF reader and the laser needs to be charged. Put the device in the charging station and leave until fully re-charged The backlight goes off The backlight is normally configured so that it will go off after a period of no user interaction. To restore the backlight, tap the screen. The time taken for the backlight to automatically go off is determined by the settings in the operating system. If the backlight will not come on, the battery probably needs charging. Put the 20 troubleshooting device in the charging station and leave until fully re-charged The devices switches off The device is normally configured so that it will switch off after a period of no user interaction. To switch the device back on, press the power button once. The time taken for the backlight to automatically go off is determined by the settings in the operating system. If the device continues to switch off shortly after switching on, then the battery needs to be charged. replace the device in the charging trolley and fully re-charge. The device is working but it will not scan any garment tags This can happen if the battery for the laser component and the RF unit has become drained through use. The device needs to be charged before use to ensure all batteries are fully re-charged. The device has no applications or networking software The main battery may have become completely drained. The device will need to be re-configured by the IT support team When I touch the screen, it doesn’t seem to select the right functions It is possible that over time, or due to extreme temperature conditions, the touch screen calibration could have lost its accuracy. To solve this, the screen needs to be recalibrated. This can be done by using the WindowsCE built-in system tools. Select Start:Settings:System:Align Screen and following the on-screen instructions. My device seems to have completely frozen It is possible that the device can crash due to some system or client software error. To reset the device, use the special tool provided to reset the device. Insert the tool into the small hole at the bottom of the device and the operating system will re- staff_device_documentation_11.qxd 26/11/2001 11:21 Page 21 boot. This will take a few seconds. After a re-boot, it will be necessary to restart the client application. contacts are dirty. Check that the charging contacts are clean on the device. I’ve dropped my device into some water Wipe the device dry as much as possible. with tissues. Allow to dry thoroughly for at least 24 hours before switching on. Do not force dry with any heating device. My device has become dirty The staff device (including the screen) can be cleaned with a damp cloth and a small drop of mild detergent. Wipe the device gently with the cloth and dry afterwards using a tissue. Do not immerse into water or other liquids. I looked into the laser beam and now I see spots before my eyes The spots should gradually disappear as your eyes regain their normal use. If symptoms persist, seek medical advice. Do not stare into the laser beam. My staff device is missing If the device was switched on, there may be a security risk. There is also a risk that a child could misuse the laser. Inform the store IT manager and security. None of the staff devices seem to be charging Check that the power supply to the charging station is plugged into the 110v power outlet. Check that the fuse to the charging station has not blown. Some of the staff devices have steady blue lamps when charging, some are flashing This is normal. Some devices will reach the fully charged point before others, depending on how discharged they were to start with. One of the staff devices will not charge Try a different charging slot in case the 21 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 22 IDEO Europe White Bear Yard 144a Clerkenwell Road London EC1R 5DF Tel: +44 (0) 207 713 2600 Fax: +44 (0) 207 713 2601 © IDEO, OMA, Prada 2001 IDEO staff_device_documentation_11.qxd 26/11/2001 11:21 Page 23 staff_device_documentation_11.qxd 26/11/2001 11:21 Page 24
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