User Manual
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| Mirror Download [FCC.gov] | |
| Document ID | 1202015 |
| Application ID | dTwqdMXez6SU8KAeG8GzAw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | Yes |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 13.11kB (163866 bits) |
| Date Submitted | 2009-11-09 00:00:00 |
| Date Available | 2009-11-19 00:00:00 |
| Creation Date | 0000-00-00 00:00:00 |
| Producing Software | FOP 0.20.5 |
| Document Lastmod | 0000-00-00 00:00:00 |
| Document Title | User Manual |
IER 506B PRINTER User Guide N0B402A N0B402A - Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide IER SIEGE - HEADQUARTERS IER S.A. 3, rue Salomon de Rothschild 92156 SURESNES CEDEX FRANCE Tel. +33 (0)1 41 38 60 00 Fax +33 (0)1 41 38 62 75 IER dans le monde - IER Worldwide CHINA GERMANY IER Shanghai IER GmbH Kuen Yang Plaza #1101 798 Zhao Jia Bang Road SHANGHAI 200030 P.R.C. Phone: +86 (21) 6473 6792 Fax: +86 (21) 6473 6806 Praklastr. 1 D-31311 UETZE Phone: +49 (0) 5173/6906 30 Fax: +49 (0) 5173/6906 50 SINGAPORE SPAIN IER PTE Ltd IER Impresoras Especializadas, S.L. 120 Lower Delta Road #14-13/16 Cendex Centre SINGAPORE 169208 Phone: +65 6276 6966 Fax: +65 6271 5563 C/ Torre de Don Miguel, 23 E-28031 - MADRID Phone: +34 91 535 89 75 Fax: +34 91 535 89 76 UNITED ARAB EMIRATES UNITED KINGDOM IER Dubai IER Ltd PO Box 37585 DUBAI Phone: +971 4 347 67 20 Fax: +971 4 347 67 03 Unit G4 Middlesex Business Centre Bridge Road SOUTHALL, MIDDX, UB2 4AB Phone: +44 (0)208 744 7650 Fax: +44 (0)208 744 7670 UNITED STATES IER Inc. Dallas 2015 Midway Road, Suite 118 CARROLLTON TX 75006 Phone: +1 (972) 991 2292 Fax: +1 (972) 991 1044 Toll free: 1-800 624 8538 IER Inc. Belton 815 Kirkley Blvd BELTON TX 76513 Phone: +1 (254) 933 5000 Fax: +1 (254)933 5050 Page 2 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide NOTICE THIS PRODUCT COMES WITH A LITHIUM BATTERY. BATTERY REPLACEMENT MUST IMPERATIVELY BE PERFORMED BY QUALIFIED MAINTENANCE WARNING PERSONNEL. MOREOVER, ONLY IER APPROVED MODELS MAY BE USED. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE WARNING MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS. The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 3 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by IER could void the user's authority to operate this equipment. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. NORWAY: This product is also designed for IT power distribution system with phase-to-phase voltage 230V. NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk. THIS APPLIANCE MUST BE GROUNDED. THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED TO AN ELECTRICAL CIRCUIT THAT IS WARNING - PROVIDED WITH A GROUND FAULT CIRCUIT INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND NFC15-100 REGULATIONS, AND - CONFORMING WITH THE VOLTAGE CHARACTERISTICS SPECIFIED BY THE NF EN 50160 STANDARD. The cover(s), door(s) and/or drawer(s) of this product is (are) intended for occasional use and must be normally closed. The warranty shall be null and void in case of use of any spare part, special tool or consumable not expressly approved in writing by IER and in the event of attempted repair or servicing of the machines by persons lacking the requisite technical qualifications. This document contains proprietary information of IER. It may not be reproduced or communicated without prior written authorization of IER. It is intended solely for the use of the product described herein, to the exclusion of any other usage. It is provided as is, for information purposes only, without any warranty of any kind, including any warranty of fitness or a particular purpose, and may be modified by IER at any time. The information and specifications contained in this document are subject to change without prior notice. Translated from French - IER Documentation Department Page 4 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide In compliance with the European Directive 2002/96/CE relative to the management of Waste Electrical and Electronic Equipment (WEEE) implemented as of August 13, 2005, this product may not be disposed of with regular household waste. All products concerned by this directive are marked with the above symbol. The end owner of this product is responsible for either: Transferring the product to an authorized treatment facility where the product components, recognized to present a hazard to the environment and/or public health, will be recycled and recovered properly, or Consulting with the manufacturer for appropriate product waste management according to the terms of the manufacturer. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 5 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide CONTENTS 1. GENERAL ................................................................ 1.1 CONTENTS OF THE SHIPPING CONTAINER ......................... 1.2 IER 506B PRINTER DESCRIPTION .................................... 2. CONNECTING THE PRINTER AND POWER UP.... 10 2.1 CONNECTING THE PRINTER............................................... 10 2.1.1 PROCEDURES ....................................................................... 2.1.1.1 Connecting the Printer to the AC Power ............. 2.1.1.2 Connecting the Printer to the Data Communications System .................................... POWERING UP THE IER 506B PRINTER............................ 2.2.1 PROCEDURE ........................................................................ POWERING DOWN THE IER 506B PRINTER....................... 2.3.1 PROCEDURE ........................................................................ 10 11 3. LOADING BLANK MEDIA AND INSERTING IT ..... 15 15 15 2.2 2.3 3.1 LOADING FANFOLD MEDIA................................................ 3.1.1 PROCEDURE ........................................................................ 12 13 13 14 14 3.2 LOADING ROLL MEDIA - FIRST GENERATION MEDIA HOLDER........................................................................... 16 3.2.1 PROCEDURE ........................................................................ 16 3.3 LOADING ROLL MEDIA - SECOND GENERATION MEDIA HOLDER .......................................................................... 18 3.3.1 PROCEDURE ........................................................................ 18 3.4 ADJUSTING THE PAPER PATH WIDTH................................ 20 3.4.1 PROCEDURE ........................................................................ 20 3.5 INSERTING BLANK MEDIA INTO THE PRINTER..................... 23 3.5.1 PROCEDURE ........................................................................ 23 4. PRINTER OPERATION............................................ 24 4.1 IER 506B PRINTER FRONT PANEL ................................... 24 4.2 MODES OF IER 506B PRINTER OPERATION ..................... 26 4.3 PRINTING DOCUMENTS...................................................... 26 4.3.1 Page 6 N0B402A Rev. 3 Dec. 16, 2008 PROCEDURE ........................................................................ Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization 26 IER 506B PRINTER User Guide 5. PRINTER MAINTENANCE....................................... 28 5.1 RECOMMENDED PERIODIC MAINTENANCE SCHEDULE......... 28 5.1.1 PERIODIC MAINTENANCE SCHEDULE...................................... 5.1.2 PRELIMINARY STEPS............................................................. PERIODIC MAINTENANCE PROCEDURES............................. 5.2.1 REMOVING DUST FROM THE PRINTER INTERIOR .................... 5.2.2 CLEANING THE PRINTHEAD AND PLATEN................................ RESTORING THE PRINTER TO OPERATIONAL CONDITION.... 5.3.1 STEPS TO BE CARRIED OUT BEFORE USING THE PRINTER ..... 28 29 30 30 32 34 34 6. TROUBLESHOOTING.............................................. 35 35 35 5.2 5.3 6.1 OPERATING FAULTS ........................................................ 6.1.1 6.1.2 6.2 6.3 6.4 AT SWITCH-ON THE PRINTER DOES NOT START UP............... THE PRINTER DOES NOT RECEIVE ANY MESSAGES FROM THE HOST............................................................................. 6.1.3 MEDIA FEEDING PROBLEM..................................................... 6.1.4 POOR PRINT QUALITY........................................................... 6.1.5 MOST FREQUENT ERROR MESSAGES.................................... CLEARING A DOCUMENT JAM............................................ 6.2.1 PROCEDURES ....................................................................... 6.2.1.1 Clearing a Document Jam Automatically............. 6.2.1.2 Clearing a Document Jam Manually.................... OPENING THE PRINTHEAD ASSEMBLY................................ 6.3.1 PROCEDURE ........................................................................ CLOSING/LOCKING THE PRINTHEAD ASSEMBLY................. 6.4.1 PROCEDURE ........................................................................ 7. PRINTER PROVIDED WITH AN OPTIONAL STACKER................................................................. 7.1 STACKER OPTION ............................................................ 7.2 CLEARING A PAPER JAM IN THE MOTORIZED STACKER..... 7.2.1 PROCEDURE ........................................................................ Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization 35 36 36 37 38 38 39 40 41 41 43 43 45 45 47 47 Page 7 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide GENERAL 1.1 CONTENTS OF THE SHIPPING CONTAINER The box contains the following items: IER 506B Printer User Guide AC power cord Set of test coupons, one of which containing the default (factory) configuration of the printer. IMPORTANT: We recommend that you save the packing material at least throughout the warranty period. Also, make sure to keep the IER 506B Printer User Guide and coupon with the default (factory) configuration with your printer. Figure 1.1 Contents of the Shipping Container Page 8 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 1.2 IER 506B PRINTER DESCRIPTION The IER 506B Printer is designed to print bag tags and ATB1 type documents. The print technology used by this printer is the direct thermal method requiring the use of heat-sensitive media. Continuous blank bag tag or boarding pass media feeding takes place through the rear feed slot. The IER 506B Printer accepts fanfold media or roll media if fitted with the IER roll media holder option. The standard output slot of the IER 506B Printer comes with a serrated tear strip for tearing off the printed document. Optionally, the IER 506B Printer can feature two automatic document separation systems: Burster, for media provided with perforations. Cutter for applications requiring varying lengths for the printed documents. Printers equipped with the automatic document separation system can be equipped with an optional stacker. This stacker, available in two versions, either motorized or non motorized, attaches to the front panel and collects (exclusively) ATB1 size documents for delivery in sets, see page 45 For applications offering luggage tracking during transport by means of Radio Frequency Identification (RFID), the optional RFID module of the IER 506B Printer allows printing and encoding of bag tags featuring a radio frequency antenna. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 9 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide CONNECTING THE PRINTER AND POWER UP 2.1 CONNECTING THE PRINTER This appliance must be grounded. This product must exclusively be connected to an electrical circuit that is WARNING - Provided with a ground fault circuit interrupter (gfci) complying with iec 364 and nfc15-100 regulations, and - conforming with the voltage characteristics specified by the nf en 50160 standard. 2.1.1 Procedures To connect the printer, simply proceed as follows: - Connect it to the AC power - Connect it to the data communications system (PC, network) Auxiliary connectors may exist on your printer if the corresponding optional interfaces are installed for serial RS232, USB, Ethernet, or UHF connections. Note: Page 10 N0B402A Rev. 3 Dec. 16, 2008 For these specific applications to be operational, it may be necessary to install additional programs and to perform the corresponding configurations (contact IER Technical Support). Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 2.1.1.1 Connecting the Printer to the AC Power IT IS IMPORTANT TO PROCEED IN THE ORDER BELOW: WARNING a) Make sure the printer is switched off (power switch set to the 0-position). b) Plug the power cord (1) into the corresponding connector at the rear of the printer. c) Connect the power cord to the line power outlet. Note: The printer switches automatically to the available AC line power within the authorized voltage range. 1 - Power cord Connecting the Printer to the AC Power Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 11 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 2.1.1.2 CAUTION Connecting the Printer to the Data Communications System To comply with class A FCC regulations it is necessary to use a data cable provided with a braided shield. Use a shielded RS232 cable fitted with metal plated connector hoods. The cable shield must be linked to these hoods and cable length must not exceed 15 m (49.2 ft). The length of a USB cable must not exceed 5 m (16.4 ft). Depending on the printer configuration, connect either the: - serial data I/O cable (1) to the RS232 connector, located at the rear of the printer, or the - USB cable (2) to the corresponding connector at the rear of the printer. 1 - Serial RS232 data I/O cable 2 - USB cable Figure 2.2 Connecting the I/O Data cable Page 12 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 2.2 POWERING UP THE IER 506B PRINTER 2.2.1 Procedure a) At the rear of the printer, set the AC power switch to the I-position Figure 2.3 Powering Up the Printer For a few seconds, the printer tests the heating elements of the printhead and displays the test results. On completion of the testing phase, the printer either beeps and displays a message requesting paper loading if no media has been loaded, see page 23, or is ready for printing, if media has been loaded. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 13 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 2.3 POWERING DOWN THE IER 506B PRINTER 2.3.1 Procedure a) At the rear of the printer, set the AC power switch to the 0-position. Figure 2.4 Powering Down the Printer Page 14 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide LOADING BLANK MEDIA AND INSERTING IT 3.1 LOADING FANFOLD MEDIA 3.1.1 Procedure a) Install the box of blank fanfold media at the rear of the printer by following the instructions below: IMPORTANT: Make sure to place the box: - parallel to the printer - centered in relation to the insertion slot - with the heat-sensitive side of the media facing up 1 - Printer top view 2 - Box with fanfold media 3 - Media insertion slot Figure 3.1 Correctly Installing the Box of Fanfold Media Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 15 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 3.2 LOADING ROLL MEDIA - FIRST GENERATION MEDIA HOLDER 3.2.1 Procedure IMPORTANT: When installing the media roll, make sure that the heat-sensitive side of the media will be facing up when inserted into the printer. a) Remove the removable flange (4). b) Place the media roll (2) on the plastic hubs (3) and set it against the fixed flange (1). c) Install the removable flange (4) on the spindle of the media holder and set it against the media roll (2). 12345- Fixed flange Media roll Plastic hubs Removable flange Media insertion slot Figure 3.2 Installing Roll Media Page 16 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide IMPORTANT: Check that the roll (2) is centered in relation to the insertion slot (5). If this is not the case, contact the help desk. 2 - Media roll 5 - Insertion slot Figure 3.3 Correctly Installing the Roll Media Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 17 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 3.3 LOADING ROLL MEDIA - SECOND GENERATION MEDIA HOLDER 3.3.1 Procedure IMPORTANT: When installing the media roll, make sure that the heat-sensitive side of the media will be facing up when inserted into the printer. a) Slide the roll media holder adjustment pin (3) outwards. b) Place the media roll (2) on the plastic spindle (4) and set it against the holder (1). c) Slide the pin (3) back and set it against the roll. 1234- Roll Media Holder Media roll Adjustment pin Spindle Figure 3.4 Installing Roll Media Page 18 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide IMPORTANT: Check that the roll (2) is centered in relation to the insertion slot (5). If this is not the case, contact the help desk. 1 - Roll media holder 2 - Media roll 5 - Insertion slot Figure 3.5 Correctly Installing the Roll Media Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 19 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 3.4 ADJUSTING THE PAPER PATH WIDTH Preliminary Steps: - Correctly load the printer with the appropriate media stock, refer to the relevant chapter in the User Guide. 3.4.1 Procedure - Push latch (1) to open the printer cover (2). - Lift the printhead lever (3) and locate the two paper guides (4) making up the paper path. Page 20 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide - Loosen the paper guide locking wheel (5) located under the paper guides (4). - Move the outer paper guide (4) outwards. - Insert the media into the two paper guides until it protrudes from the front. - Fine-adjust the distance between the two guides to ensure that media feeding is smooth and accurate at the same time, i.e. without friction nor excessive play. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 21 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide - Having adjusted the paper guides (4), retighten the paper guide locking wheel (5). Final Steps: - Lower the printhead lever (3) and close the printer cover (2). Page 22 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 3.5 INSERTING BLANK MEDIA INTO THE PRINTER Preliminary Steps: - Adjust the paper path width, see page 20 - Power up the printer, see page 13 3.5.1 Procedure a) Insert the leading document of the fanfold or roll media stock into the insertion slot, made up of the two paper guides (1). b) Push the document into the printer until it is sensed and drawn in. Note: Once the document has been pulled in, printer initialization starts, i.e. the media is correctly positioned according to the printer configuration and to the type of separating marks. 1 - Insertion slot Figure 3.9 Inserting Blank Media Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 23 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide PRINTER OPERATION 4.1 IER 506B PRINTER FRONT PANEL The printer front panel features the following elements: - 4-line by 20-alphanumeric character Liquid Crystal Display (LCD) module (1) - Four indicators (2) see table page 25 - Four keys (3) see table page 25, - Output slot (4). Figure 4.1 IER 506B Printer Front Panel Page 24 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide Name Status Meaning On/Off Off Off line mode operation On On line mode operation Blinking Reception error Steadily on Hardware error Rcvg On Message reception in progress. LED is automatically turned off on completion of message reception. Power On Printer powered up Error Control Panel LED Indicator Functions Key On/Off Line On line Mode Off line Mode Press this key to select the off line mode. Press this key to select the on line mode. n.a. Press this key to print out the test coupons or select the configuration mode. Reset Press this key to: - acknowledge an operating error - stop the sound alarm - clear a paper jam without lifting the printhead. Press this key repeatedly to remove the blank media from the inside of the printer through the rear feed slot. Paper Feed n.a. Press this key to eject a blank coupon (function can be inhibited). Test Control Panel Key Functions Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 25 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 4.2 MODES OF IER 506B PRINTER OPERATION The printer features two modes of operation: - On line mode, used for normal printer operation. In this mode, the printer to host connection is active. - Off line mode giving access to the following three functions: Printing test documents, refer to the IER 506B Maintenance Manual, IER P/N N0B472A, Configuring the printer, refer to the IER 506B Printer Technical Manual, IER P/N N0B412A, Ejecting a document through the rear feed slot, see page 38. In this mode, the printer to host connection is inactive. 4.3 PRINTING DOCUMENTS Preliminary Steps: Before starting to print, it is important to check the following: - Printer connection to the AC line power and the data I/O source, see page 10 - Printer power up, see page 13 - Media loading, see page 23 - Printer Functions, see page 24 4.3.1 Procedure a) Set the printer to the On line mode by pressing the On/Off line key. b) Send a print command from the host system. The Reception indicator lights up and remains lit until the document is printed. When printing is completed and if the printer features the optional cutter or buster, the document is automatically separated from the continuous media and made available to the operator. On the standard model, the upper edge of the output slot is provided with a serrated tear-off strip. This allows the operator to easily separate the printed document by tearing it off the continuous media with a fast upward movement. Page 26 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide Figure 4.2 Separating the Printed Document: Tear-Off Method Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 27 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide PRINTER MAINTENANCE 5.1 RECOMMENDED PERIODIC MAINTENANCE SCHEDULE Schedule: Every two weeks or after printing 2000 m (6562 ft) of documents, whichever occurs first. Estimated Time: 15 min. Tools Required / Maintenance Products: - Cleaning kit, IER P/N S32129A Before starting any of these operations, make sure to: - remove any media from the printer WARNING - switch off the printer - disconnect the printer from the AC power source - disconnect the data I/O cable from the printer 5.1.1 Periodic Maintenance Schedule For optimum printer performance under normal operating conditions, IER recommends the following periodic maintenance schedule: every two weeks or after printing of 2000 m (6562 ft) of documents, whichever occurs first. IMPORTANT: However, the periodic maintenance schedule must be adapted to the particular printer environment and operating conditions (presence of dust, quality of the media used, throughput, etc.) To carry out these operations, it is essential to use the IER Cleaning Kit, P/N S32129A and to follow the procedures described in the present document. IER will not be responsible for any problem consequent to the customer's failure to adhere to the recommendations regarding the maintenance schedule, CAUTION the maintenance products and the specific instructions to follow. Page 28 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 5.1.2 Preliminary Steps - Open the cover. - Fully open the printhead, see page 41. 1 - Printhead 2 - Platen Figure 5.1 Elements Concerned by the Periodic Maintenance Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 29 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 5.2 PERIODIC MAINTENANCE PROCEDURES 5.2.1 Removing Dust from the Printer Interior To carry out this operation, IER recommends that you use ecxlusively the can with compressed air supplied with the cleaning kit, since it has been tested and WARNING approved non-flammable and non-explosive. IER will not be responsible if any another product is used. DO NOT USE THE DUSTER CAN IF THERE IS ONLY LITTLE AIR LEFT. THE CAN CONTAINS MOSTLY PROPELLANT WHICH IGNITES EASILY WHEN EXPOSED TO THE SLIGHTEST SPARK. Use the duster can supplied with the IER Cleaning Kit and follow the safety precautions on the can and those mentioned above, blow air into the printer to dislodge any paper chaff and dust by directing the air blow to the following zones: Arrow #5: inside the two paper guides Arrow #4: under the two paper guides and into the printing mechanism Arrow #3: to the end of the paper path around the sensor Arrow #2: to the front of the printhead and behind the front panel where the optional cutter or burster is located (if applicable) Arrow #1: to the front ejection slot Page 30 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide Figure 5.2 Removing Dust from the Printer Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 31 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 5.2.2 Cleaning the Printhead and Platen The printhead is a sensitive electronic component: - before handling it, put on an anti-static wrist strap, - avoid physical shocks to the printhead, CAUTION - do not use tools that may damage the printhead, - do not touch the printhead heating elements. Proceed as follows, using the products in the IER cleaning kit and following the enclosed instructions: a) Using a soft, lint-free cloth lightly moistened with the recommended cleaning product, clean the entire platen surface (2). To accomplish this, turn the motor drive knob (3) so as to cover the whole surface of the platen (2). b) Using alcohol filled foam swabs, clean the whole surface of the printhead heating elements (1). Page 32 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 1 - Printhead 2 - Platen 3 - Motor drive knob Figure 5.3 Cleaning the Printhead and Platen Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 33 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 5.3 RESTORING THE PRINTER TO OPERATIONAL CONDITION 5.3.1 Steps to be Carried out Before Using the Printer Having carried out the periodic maintenance operations, it is necessary to: - to close and lock the printhead assembly, see page 43 - to connect the data I/O cable and the AC power cable, see page 10 - switch on the printer, see page 13 - load the printer with media, see page 23 - print a document to check the print quality, see page 26 Page 34 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide TROUBLESHOOTING 6.1 OPERATING FAULTS Printer operating faults usually generate an error message on the display and a sound alarm. Note: A short beep (5 sec. approx.) signals a minor fault, whereas a long beep indicates a hardware problem. 6.1.1 At Switch-On the Printer Does not Start Up a) Switch the printer off (set the power switch to the 0-position). b) Check the AC line power by plugging in another electrical appliance. c) Check that the AC power cord is correctly plugged into the power connector on the printer and the line power outlet. d) Power up the printer (set the power switch to the I-position) and check that the Power indicator lights up. If the printer still fails to power up, call the help desk. 6.1.2 The Printer Does Not Receive Any Messages from the Host a) Power down the printer (set the power switch to the 0-position). b) Check that the data transmission cable is properly connected to the printer and to the IT system (computer, network, hub, etc.). c) Power up the printer (set the AC power switch to the I-position) and check that the Power indicator lights up. d) Ensure that the On / Off indicator is on. If not, press the On/Off Line key and check that the wording On Line Mode is displayed. e) Send a printing command from the host to the printer and check that the task is executed. If the above steps to not correct the fault, call the help desk. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 35 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 6.1.3 Media Feeding Problem a) Check that the printhead assembly is correctly locked, see page 43 b) Insert the media into the printer and place it under the printhead assembly, see page 23 c) Make sure there is no paper chaff in the paper path that could interfere with media feeding. If all these corrective actions do not solve the problem, call the help desk. 6.1.4 Poor Print Quality Poor print quality can have several reasons: Dirty printing mechanism Printing parameter settings do not correspond to the media used Faulty part Call the help desk, whatever the reason. Page 36 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 6.1.5 Most Frequent Error Messages IMPORTANT: Having solved the problem encountered, press the Reset key to reinitialize the printer. Message displayed Reason RECEPT. DEFAULT erron. message Command syntax error. Send the command again. If this results in a second failure, call the help desk. RECEPT. DEFAULT transmis. default Data transmission error. Check data I/O cable connection. Send the command again. If this results in a second failure, call the help desk. WARNING paper out Out of media. Load new media: - see page 15, - see page 16, - see page 18, - see page 23. WARNING paper jam Paper jam inside the printer. Open the printer cover, locate the paper jam and remove the jammed document, see page 38. If necessary, open the printhead assembly, see page 41. Error Messages Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 37 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 6.2 CLEARING A DOCUMENT JAM Preliminary Steps: - Refer to the description of the key and indicator functions, see figure page 24 - Refer to the description of the modes of printer operation, see page 26 6.2.1 Procedures A jammed document can be removed either automatically or manually. We recommend manual removal in the event of an important jam or if a document cannot be removed automatically. Note: Page 38 N0B402A Rev. 3 Dec. 16, 2008 If necessary, open the printer cover to locate and remove the document causing the problem. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 6.2.1.1 Clearing a Document Jam Automatically a) Press the On/Off Line key to switch to Off line mode. b) Repeatedly press the Reset key until the faulty document has left the site of the jam and appears at the rear insertion slot. c) Grasp the document and remove it by hand. Figure 6.1 Clearing a Document Jam Automatically Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 39 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 6.2.1.2 Clearing a Document Jam Manually a) Raise the paper drive lever (1) and grasp the document. Pull it out of the printer through the rear slot. b) Lower the paper drive lever (1) once the document has been removed from the printer. 1 - Paper drive lever Figure 6.2 Clearing a Document Jam Manually IMPORTANT: Should you need to unlock and move the paper guides to remove the jammed document more easily, imperatively readjust the guide position to the width of the media used before operating the printer again, see page 20. Final Steps: Having removed the jammed document, reload the printer with media see page 23. Page 40 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 6.3 OPENING THE PRINTHEAD ASSEMBLY Before performing any service operation on the printer: - unload the paper from the printer, WARNING - switch off the printer, - disconnect the printer from the power supply, - disconnect the data cable. The printhead is a sensitive electronic component, therefore it is essential: - to put on an anti-static wrist strap, before handling it CAUTION - to avoid any shock to the printhead - not to use any tools that could damage it - not to touch the line of heating elements IMPORTANT: Note: Make sure the printhead assembly is closed and locked during normal printing operation. Open the printhead assembly only when necessary, for example, when you need to have access to the paper path to clear a paper jam, or to service the printer. Preliminary Steps: - Open the printer cover. 6.3.1 Procedure a) Raise the printhead lever (1) to unlock the printhead assembly. b) Pull and rotate the printhead support (2) to the rear to be able to rotate the printhead assembly. c) The printhead assembly is fully open when the printhead (3) is in its vertical position. Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 41 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 1 - Printhead lever 2 - Printhead support 3 - Printhead Figure 6.3 Opening the Printhead Assembly Page 42 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 6.4 CLOSING/LOCKING THE PRINTHEAD ASSEMBLY 6.4.1 Procedure a) Fully rotate the printhead support (2) towards the front until the printhead assembly locks into its lower position. b) Lower the printhead lever (1) to lock the printhead assembly into the operating position. c) If no other service operation is to be performed on the printer: - close the printer cover connect the data I/O cable connect the printer to the power source switch on the printer and load the printer with media Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 43 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide 1 - Printhead lever 2 - Printhead support Figure 6.4 Closing/Locking the Printhead Assembly Page 44 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide PRINTER PROVIDED WITH AN OPTIONAL STACKER 7.1 STACKER OPTION IMPORTANT: This option can exclusively be used with ATB1 type media. An optional stacker can be added on the printer, to collect the printed documents. The storage capacity of the stacker is 10 to 15 documents, depending on media grammage. Two stacker models are available: Standard model offering a frontal presentation of the documents Motorized stacker presenting the printed documents vertically Figure 7.1 Standard Stacker Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 45 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide Figure 7.2 Motorized Stacker Page 46 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization IER 506B PRINTER User Guide 7.2 CLEARING A PAPER JAM IN THE MOTORIZED STACKER 7.2.1 Procedure To remove a jammed document from the stacker, swing the stacker open to have access to the printer front panel. Then, simply pull on the document located between the printer output slot and the stacker drive roller and remove it. Having cleared the jam, rotate the stacker back to its closed position against the front panel. Figure 7.3 Clearing a Paper Jam in the Motorized Stacker Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 47 N0B402A Rev. 3 Dec. 16, 2008 IER 506B PRINTER User Guide Page 48 N0B402A Rev. 3 Dec. 16, 2008 Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite. This document is the property of IER and may not be reproduced or communicated without prior written authorization
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