Ibm Print System Qms 3260 Users Manual 3260/4032 Getting Started

QMS 3260 to the manual f29c0f6c-4091-4371-9ed6-64501cc6b82d

2015-02-02

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The following are trademarks or registered trademarks of their respective owners. Other product names
mentioned in this manual may also be trademarks or registered trademarks of their respective owners.
Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks
may also be registered in other countries. QMS, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS
logo, and the Crown seal are registered trademarks of QMS, Inc., and CrownView, ImageServer, MultiRes, PS Executive Series, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe
Systems Incorporated for a page description language and may be registered in cer tain jurisdictions.
Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe
Systems for its PostScript Level 2 page description language. These capabilities, among others, are
implemented in this product through a QMS-developed emulation that is compatible with Adobe's
PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo/Adobe Systems Incorporated. 3Com,
3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple,
AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan.
Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus,
VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. CompuServe /H & R Block.
Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International
Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. Kodak, ColorSense/
Kodak. Microsoft, MS-DOS/Microsoft Corporation. Netscape/Netscape. NEC, V R 4300/NEC. Novell and
NetWare/Novell, Inc. Pantone, PANTONE/Pantone. PANTONE is Pantone, Inc.’s check-standard trademark for
color reproduction and color reproduction materials. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc.
UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. All other trademarks are the
property of their respective owners.

The digitally encoded software included with your QMS 3260/4032 Print System is Copyrighted © 1999 by
QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or
copied in any form or in any manner or on any media, in whole or in part, without the express written
permission of QMS, Inc.

This manual is Copyrighted © 1999 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights
Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or
language, without the express written permission of QMS, Inc.

About the Printer ............................................................................................. 1-2
About the Documentation .............................................................................. 1-3
Standard Product Documentation 1-3
Related Documentation 1-5
Manuals on the CD-ROMs 1-5

About This Manual ......................................................................................... 1-8
Typographic Conventions 1-8

What's Next? ................................................................................................... 1-9

Introduction ..................................................................................................... 2-2
Finding a Good Location ............................................................................... 2-2

Location Requirements 2-2
Basic Printer Clearance 2-3
Printer Clearance with Optional Attachments 2-3
Power Requirements 2-4

Checking Shipment Contents .......................................................................2-5
Shipment Contents 2-5
Media 2-6

Registering the Printer ...................................................................................2-6
Getting Acquainted with Your Printer ...........................................................2-7
Base Model 2-7
With Options 2-8

Installing Consumables and Options ............................................................2-9
Printing a Start-up Page .................................................................................2-9
What's Next? ..................................................................................................2-10

Overview ...........................................................................................................3-2
Making a Parallel Connection .........................................................................3-2
What You Need for a Parallel Connection 3-2
Making the Connection 3-3

Making a Serial Connection ............................................................................3-4
What You Need for a Serial Connection 3-4
Making the Connection 3-4

Connecting to an Ethernet Network ..............................................................3-5
Connect to the Network 3-5
Install the CrownAdmin Software 3-6
Configure the Interface 3-6
Configure the Network 3-7

Drivers and Utilities .........................................................................................3-7
Installing a PostScript Printer Driver 3-7
Installing a QMS Level 2 Windows Driver 3-8

Macintosh Printing Software ........................................................................3-17
Installing Macintosh Utilities 3-17

Where To Go From Here ............................................................................... 3-19
If You Have Trouble ...................................................................................... 3-19
What's Next? ................................................................................................. 3-20

Operating the Control Panel .......................................................................... 4-2
Message Window 4-2
Control Panel Indicators 4-3
Control Panel Buttons 4-3
Setting the Message Window Language 4-5
Accessing the Configuration Menu 4-5
Selecting Configuration Menu Options 4-6
Changing Character Information 4-8
Saving Configuration Changes 4-11
Canceling Configuration Changes 4-12

Menu Flowcharts ........................................................................................... 4-13
Menu Chart Conventions 4-13

Operator Control Menu ................................................................................. 4-14
Administration Menu .................................................................................... 4-15
Administration/Communications/Resident NIC/CrownNet Menu 4-16

Installation Menu ........................................................................................... 4-21

Introduction ..................................................................................................... 5-2
Notes on Installing Printer Description Files .............................................. 5-2
Adobe Illustrator 5-2
Adobe Photoshop 5-3
PageMaker 5-3
Aldus Persuasion 5-4
CorelDRAW 5-4
Microsoft Excel 5-4

QuarkXPress 5-5
Other Applications 5-5

Printer Problem Checklist ..............................................................................5-5
Placing a Service Call ....................................................................................5-7

" #$

Sources of Support ........................................................................................ A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
Internet A-2
QMS Customer Response Center (CRC) A-3

QMS World-wide Offices ................................................................................ A-4

& & &

“About the Printer” on page 1-2

“About the Documentation” on page 1-3

“What's Next?” on page 1-9

The QMS 3260/4032 Print System comes in
three configurations:

QMS 3260/4032 Imageserver

QMS 3260/4032 base model QMS 3260/4032 EX model
16 MB RAM (upgradable to
384 MB)

32 MB RAM (upgradable to
384 MB)

300x300, 600x600 dpi resolu-
tions; upgradable to 1200x600
or 1200x1200 dpi
Flash ROM for system software
QMS CrownNet for Ethernet
(10BaseT/100BaseTX) interface

Supports popular image file
formats (bi-level CCITT Group
3 and 4 compressed TIFF,
300x300, 600x600, 1200x600
CALS Raster, Postscript Level
dpi resolutions; upgradable to
2/CCITT, and QMS high-perfor1200x1200 dpi
mance CCITT Group 3 and 4
Flash ROM for system softemulations)
ware
32 MB RAM (upgradable to
Internal hard disk
384 MB)
Time-of-day clock
300x300, 600x600, 1200x600

QMS CrownNet for Ethernet
(10BaseT/100BaseTX) interface

dpi resolutions; upgradable to
1200x1200 dpi
Flash ROM for system software
Internal hard disk
Time-of-day clock
QMS CrownNet for Ethernet
(10BaseT/100BaseTX) interface

32 ppm (pages-per-minute) for 3260 and 40 ppm for 4032
2 500-sheet letter/A4 media trays
50-sheet multipurpose tray
PostScript Level 2, HP PCL 5e, HP-GL, and Line printer emulations
Centronics/IEEE 1284 parallel, RS-232C serial, and QMS CrownNet Ethernet (EtherTalk, LAN
Manager/LAN Server, NetWare, TCP/IP) interfaces
Energy Star compliant (printer without advanced paper handling options)

"!
' $

The documentation provides a window into the many capabilities of your printer. The
more familiar you are with the documentation, the easier it’ll be for you to achieve the
results you want from your printer. This section gives you an idea of how we’ve organized information and which documents you’ll probably refer to the most. This manual
can be used for the QMS 3260 Print System or the QMS 4032 Print System. Either printer
is referred to as QMS 3260/4032 Print System.

QMS 3260/
4032 Print
System
Getting
Started

You’re looking at this document right now. It introduces the
printer and documentation, provides instructions on
getting the printer set up and running, and explains the
control panel.
» Note: This manual is also in Adobe Acrobat PDF
format on the QMS 3260/4032 Documentation CDROM.

QMS 3260/
4032 Print
System
Operation

This manual guides you through the day-to-day operation
of your printer. It includes information on printing files,
adding print media, and replacing toner. It also includes
information on handling, cleaning, and maintaining your
printer; improving print quality; using CrownView, and
troubleshooting printer problems.
» Note: This manual is also in Adobe Acrobat PDF
format on the QMS 3260/4032 Documentation CDROM.

QMS 3260/
4032 Print
System
Options

Refer to this manual for information on installing and using
printer options: advanced paper handling, emulations,
security key, memory upgrades, fonts, interfaces, hard
disks, and system software updates.

QMS 3260/4032
Documentation (Adobe Acrobat
PDF format)
CD-ROM

QMS 3260/
4032 Print
System
Reference
QMS 3260/4032
Documentation (Adobe Acrobat
PDF format)
CD-ROM

QMS Crown
Remote
Console
User’s Guide
Software
Utilities
CD-ROM

Software
Utilities
CD-ROM

QMS Crown
Refer to this document for network tips. It discusses 3Com
Network Notes 3+Open, Banyan VINES, LAN Manager-based LANs,
Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In
most cases, only advanced network users and system
(Adobe Acrobat administrators need this information.
PDF format)

Refer to this manual for complete setup information on the
QMS CrownNet Ethernet and QMS CrownNet Token-Ring
interfaces.

(Adobe Acrobat
PDF format)

QMS CrownNet System
Administrator’s Guide
Software
Utilities
CD-ROM

This manual describes how to use the Remote Console
software to access printer information and change printer
configuration settings from anywhere on the network.

(Adobe Acrobat
PDF format)

QMS
CrownNet
Setup Guide
Software
Utilities
CD-ROM

Refer to this manual when you need to change your
printer’s configuration. It also provides information on
typefaces and fonts, job accounting, printer memory, and
other advanced printer features. The system administrator
should get the most use from this manual.

Refer to this manual when configuring the printer’s QMS
CrownNet Ethernet or optional QMS CrownNet TokenRing interface and when using the QMS CrownAdmin
software.

(Adobe Acrobat
PDF format)

QMS Crown
Document
Option
Commands

This manual lists and explains all QMS Document Option
Commands (DOCs), software codes you insert in
documents to enable printer features that can’t be
accessed by your application or page description
language. Printer-specific DOCs are listed in appendix C,
(Adobe Acrobat “Document Option Commands,” of the Reference manual.
In most cases only advanced users or system
PDF format)
administrators need this information.

Software
Utilities
CD-ROM

Several other documents are also helpful when using your printer:
Other manuals that contain PostScript information are the
PostScript
Reference Manuals PostScript Language Reference Manual (Adobe Systems,
Inc., Reading, MA: Addison-Wesley, 1990 ISBN-020118127-4), and other PostScript Language Reference
Manual supplements.
QMS Imageserver
Option Installation
Guide and QMS
Imageserver
Option User’s
Guide
Other Reference
Sources

These manuals discuss installation of the ImageServer
option and using the printer-resident ImageServer
emulations—TIFF, CALS, and CCITT.

Don’t forget that your application documentation, host
operating system documentation, and network
documentation all contain useful printing information.
Further information on QMS printers is available through
the Internet and Q-FAX. See appendix A,“QMS Customer
Support,” for details.

The manuals included on the QMS 3260/4032 Print System Documentation and QMS
Software Utilities CD-ROMs are in Adobe Acrobat PDF format. We’ve also provided
the Acrobat Reader and QuickTime programs on both CD-ROMs. The CD-ROM insert
provides instructions on installing them.
#"

Adobe Acrobat PDF-formatted manuals give you more flexibility and convenience
than do hardcopy manuals when you have to access information. Here are some of
the advantages PDF-formatted manuals provide:

You can store the PDF manuals in a central location for access by anyone on the
network.

You can view and print the manuals on Windows, Macintosh, and UNIX platforms.

You can view the manuals on web-browsers using the Acrobat plug-in.

You can view the manuals on-screen in different formats (side-by-side or two-up,
one page at a time, scrolling two-up, article flow, and zooming capability up to
800%).

You can conduct full-text searches through all of the manuals.

You can watch QuickTime video clips on Windows and Macintosh platforms that
enhance the text and illustrations for a number of commonly performed
procedures. (When installing the Reader, be sure to select the option to install
QuickTime.)

You can print only the manual pages that you need.

The PDF-formatted manuals have been enhanced for on-screen viewing and navigation. Throughout each manual are numerous hotlinks to cross-reference points.
The table of contents and the index are fully hotlinked to their respective page references, and all World Wide Web addresses are linked to their respective home
pages.

We hope you enjoy using the Acrobat software to access the information in your manuals. They’ll never become dog-eared and yellowed or collect dust on some forgotten
shelf since you have quick on-line access. Your PDF-formatted manuals will empower
you to take full advantage of all the capabilities of your printer.

When you use Acrobat to view your manuals, keep the following tips in mind for using
some of the navigation features built into Acrobat and your manuals.

You may view the document in three different styles: page only, with bookmarks,
or with thumbnails. Try each to see which you like best. Viewing with bookmarks
will enable you to use a quick table of contents to move around the document.

The toolbar also gives you quick access to page navigation features. For example, you may click a button to advance (>) or reverse (<) one page, go to the start
(|<) or end (>|) of the document, or use the history button (<<) to go to the previous pages you viewed. There are other buttons in the toolbar to change view or
magnification of the document.

As you browse through the document the open hand tool will sometimes turn into
a pointing hand. You have discovered an embedded link in the manual. You will
find these links in the table of contents, index, www addresses, and cross-references. Click on the link to jump to a new location.

You may discover a movie camera icon on Windows and Macintosh platforms. Click the icon to play a QuickTime video clip of the procedure
described in the text.

Use the Acrobat Reader Online Help for a more complete explanation of these
features.

All QMS manuals are also available in hard copy. In the US, call QMS Supplies and
Accessories at 1 (800) 523-2696 for purchase information. Elsewhere, refer to
appendix A‚ “QMS Customer Support.”
In addition, many applications, utilities, and printer drivers on the QMS Software Utilities CD-ROM are available on alternate media. Contact your QMS vendor for media
availability and purchase information. You can also download many of these files via
ftp from our World Wide Web Server at http:/www.qms.com, our ftp resource at
ftp.qms.com, or CompuServe at go qmsprint. Refer to appendix A‚ “QMS Customer
Support,” for sales and support locations and telephone numbers.

&
'

Introduction

Presents an overview of the documentation and of
the printer’s features.

Setting Up Your
Printer

Guides you in selecting a location for your printer
and explains how to unpack and set up your printer.

Printer to Host
Connections

Explains how to connect the printer to a PC using
either the parallel or serial port, how to connect to an
Ethernet network.

Control Panel and
Menus

Explains how to use the printer control panel for
configuration and lists the configuration menus.

Troubleshooting
Setup

Guides you through common problems that may
occur during setup.

QMS Customer
Support

Provides product sales and support telephone
numbers and describes how to communicate with
QMS through the Internet and Q-FAX.

The following typographic conventions are used in this manual:

(

Mixed-Case
Courier

Text you type, and messages and information displayed on the
screen

Mixed-Case
Italic Courier

Variable text you type; replace the italicized word(s) with
information specific to your printer or computer

UPPERCASE
COURIER

Information displayed in the printer message window

lowercase bold

PostScript operators and DOS commands

lowercase italic

Variable information in text

UPPERCASE

File and utility names

)*+,-

↵

Press the Enter key (PC) or Return key (Macintosh)

Press and hold down the Ctrl key (PC)
In Adobe Acrobat PDF versions of the manual, click to play a
QuickTime video clip of the procedure described in the text.

Note: Notes contain tips, extra information, or important information that deserves
emphasis or reiteration.

▲ Caution: Cautions present information that you need to know to avoid equipment
damage, process failure, or extreme annoyance.
WARNING! Warnings indicate the possibility of personal injury if a specific procedure
is not performed exactly as described in the manual.
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene
Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.

()*
%+
Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the
printer, register the printer, turn the printer on, and print a start-up page.

& & &

“Introduction” on page 2-2

“Finding a Good Location” on page 2-2

“Checking Shipment Contents” on page 2-5

“Registering the Printer” on page 2-6

“Getting Acquainted with Your Printer” on page 2-7

“Installing Consumables and Options” on page 2-9

“Printing a Start-up Page” on page 2-9

This chapter explains how to set up your printer for the first time. It includes information on finding a good location for the printer, unpacking and checking the shipment
contents, installing consumables (toner cartridge), loading the media cassettes, turning the printer on, and printing a start-up page.

Away from cooling and heating sources, extreme temperature changes, direct
sunlight, excessive dust, corrosive chemicals or vapors, water pipes, refrigerators,
and any strong electromagnetic field (such as that created by an air conditioner),

Away from items that can easily burn (such as curtains) and items that produce
excessive vibration.

In an area with a temperature range of 41°–95° F (5°–35° C) and relative humidity
range of 15%–85%.

On a hard, level surface capable of supporting the 91 lb (41 kg) printer.

Near your computer—6.5' (2 m) or less for an IEEE 1284 bi-directional parallel
connection; cables for other connections may be longer.

Close to an easily accessible power supply. Don’t connect it to the same electrical
outlet as noise-generating equipment.

In a well-ventilated room.

With enough space to allow adequate ventilation and easy servicing.

42"/106 cm

14"/36.4 cm

8"/20 cm

18"/46 cm

43"/108.4 cm

3
4
1
2
5
6

1
4
2
5
6

42"/106 cm

25"/63 cm

8"/20 cm

39"/100 cm

18"/46 cm

81"/206.9 cm

123

Your printer requires a properly grounded AC outlet with a rated line voltage of 100
V, 120 V, or 220-240 V.

The line voltage must remain within ±10 percent of the rated voltage for proper
operation of the printer.

The amperage capacity of the electrical outlet must be at least 1.2 times that used
by the printer.

The maximum electrical current required during operation is 9.5 amps for a 100 V
system, 9.5 amps for a 120 V system, and 5.2 amps for a 220-240 V system.

Noise-generating equipment should not be connected to the same electrical outlet
as the printer.

The recommended frequency is 50-60 Hz ±3 Hz for a 100 V system, 50-60 Hz ±3
Hz for a 120 V system, and 50-60 Hz ±3 Hz for a 220-240 V system.

&
The QMS 3260/4032 Print System is compliant with
US Environmental Protection Agency (EPA) Energy
Star regulations (printer without advanced paper handling options.) After a specified period of inactivity, the
printer changes to a low-power state (the engine
remains on, but the fuser turns off). When a print job
is received, the printer returns to normal power within
90 seconds.

Make sure that all items are included in your shipment before setting up your printer. If
any items are missing or damaged, contact your shipping company or your QMS vendor. See appendix A, “QMS Customer Support,” for product sales and support information.

Printer

Toner cartridge

Power cord

QMS 3260/4032 Quick Setup

QMS 3260/4032 Print System Getting Started (this manual)

QMS 3260/4032 Print System Operation

QMS 3260/4032 Print System Documentation CD-ROM

— QMS 3260/4032 Print System Quick Setup
— QMS 3260/4032 Print System Getting Started (this manual)
— QMS 3260/4032 Print System Operation
— QMS 3260/4032 Print System Options
— QMS 3260/4032 Print System Reference
— Adobe Acrobat Reader 3.0 software

QMS Software Utilities CD-ROM

Warranty and registration card

Note: Interface cables aren’t included in the shipment. If you need cables, contact
your QMS vendor or a local computer store. See chapter 3 of this manual for
information on the type cable needed.

123

If you need alternate media for your printer documentation, contact your QMS vendor
for media availability and purchase information. (See appendix A, “QMS Customer
Support,” for sales and support locations and telephone numbers.)

You can register your printer through our World-Wide Web site,
http://www.qms.com/support/prodreg. To register by mail, fill out and send in your warranty card. To register by telephone, in the US call QMS at (334) 633-4500. In other
countries, refer to appendix A, “QMS Customer Support,” for the appropriate telephone number.

7
3

,
" 0

Before installing the consumables and operating the printer, you should become familiar with the components and areas of your printer.

123

7
3

"
Face-Up Tray

Duplexer

High-Capacity
Input Feeder
(HCIF)

High-Capacity
Output
Stacker
(HCOS)

HCIF

(

#''

'
82

$!
1

Follow the instructions in the Quick Setup Guide included with your printer shipment to
install the toner cartridge and paper. Use the Quick Setup Guide - Options to install
options included with your shipment.
»

Note: Remember to turn off the printer before you install an option.

Make sure the printer is turned off.

Plug the printer into a grounded, surgeprotected, electrical outlet.

Turn on the printer.
Press in the power button next to the control
panel. After a brief warm-up (typically
3 minutes) the printer produces a start-up
page. More information about start-up pages
is included in the Reference manual.
Note: The number of sheets/faces printed statistics on the start-up page will differ
from the number of sheets/faces printed statistics in CrownView and on the
consumables statistics page (Operator Control/Consumables/Print Statistics). The
numbers on the start-up page refer to the number of sheets/faces printed during
the life of the printer. The numbers in CrownView and on the consumables
statistics page refer to the number of sheets/faces printed to date during the
current consumables tracking period (Administration/Consumables/Start Period
menu).

If the start-up page doesn’t print or the print quality is not good, see chapter
5,“Troubleshooting Setup.”

123

)*+,-

()*
%+
Now that you’ve set up your printer and installed any options included, refer the following chapter to connect it either directly to a computer or to a network:

Chapter 3, “Printer to Host Connections”

&&&

“Making a Parallel Connection” on page 3-2

“Making a Serial Connection” on page 3-4

“Connecting to an Ethernet Network” on page 3-5

“Drivers and Utilities” on page 3-7

“Macintosh Printing Software” on page 3-17

8
7

13
3

Turn off both the printer and the computer.

Connect the printer to the computer or network.

If you’re connecting to a computer through a parallel interface, see “Making a
Parallel Connection” on page 3-2.

If you’re connecting to the computer through a serial interface, see “Making a
Serial Connection” on page 3-4.

If you’re connecting to the computer through the Ethernet interface, see “Connecting to an Ethernet Network” on page 3-5.

Note: If the printer is more than 6.5 feet (2 meters) from the computer, we
recommend using an Ethernet or serial connection for better communication.

»
3

Install a printer driver.
See “Drivers and Utilities” on page 3-7.

&&
& &
Your printer supports both Centronics parallel and IEEE 1284 bidirectional parallel
communications. The type of parallel cable you use depends on the type of parallel
communication your computer supports (check your computer user’s manual if you’re
unsure).

4
'''
"

If your computer supports IEEE 1284 bidirectional parallel communication, you
need an IEEE 1284 bidirectional parallel cable (IEEE 1284 is indicated on the
cable). This cable must be 6.5 feet/2 meters or less in length.

If your computer supports only Centronics parallel unidirectional communication,
you may use either a Centronics parallel cable (unmarked on cable) or an IEEE
1284 bidirectional parallel cable (IEEE 1284 is indicated on the cable). QMS recommends the IEEE 1284 cable. The IEEE 1284 cable must be 6.5 feet/2 meters
or less in length while the Centronics cable may be longer.

&
1

Turn off both the printer and the computer.

Connect the computer and the
printer using a parallel cable.

Connect the 25-pin end of the
cable to the computer’s parallel
port, and then tighten the
screws.

Attach the 36-pin end of the
cable to the printer’s parallel
port, and close the clips. Turn
on both the printer and the
computer.

Turn on both the computer and
the printer.
A start-up page should print. If it doesn’t, refer to chapter 5, “Troubleshooting
Printer Problems,” of the Operation manual.

Test the communication between the printer and the computer.
You can do this by sending a file from one of your applications, or refer to chapter
5, “Troubleshooting Printer Problems,” of the Operation manual.

'
"

"#
$%
Interface cables are not included with your printer. If you’re replacing a printer, you
may already have the necessary cables. If not, you’ll need to purchase the cables from
your QMS vendor or a local computer store.
To connect your printer to a single computer, you need a serial cable with either a 9- or
25-pin connector (depending on your computer’s serial port) and a 9- or 25-pin null
modem assembly to connect to the serial cable. Depending on the type of null modem
assembly you have, you may also need a 9-to-25-pin adapter. See appendix B, “Technical Specifications,” in the Reference guide for cable pin-outs or your cable vendor for
more specific cable assembly information.

& &
For best results, the serial cable should be less than 25 feet (7.6 meters long).

&
1

Turn off both the printer and the computer.

Connect the computer and
the printer using a serial
cable.

Connect the serial cable
(with the null modem
adapter attached) to the
computer’s 9- or 25-pin
male serial port, and tighten
the screws.

Connect the other end of
the cable to the printer’s
serial port, and tighten the
screws.

Turn on both the printer and the computer.

:+74

A start-up page should print, and Serial RS-232C should be listed as an interface.
If it doesn’t, refer to chapter 5, “Troubleshooting Printer Problems,” of the Operation manual.
4

*
.
The QMS CrownNet Ethernet interface combines hardware and host software to allow
printer connection to an Ethernet network. CrownNet supports the following:
Operating System

Protocol

Macintosh

EtherTalk

LAN Manager/LAN Server

NetBIOS/NetBEUI

NetWare

IPX/SPX

UNIX or OS/2

TCP/IP

Windows 3.1/Windows 95/98

TCP/IP/NetBIOS/NetBEUI

Windows NT

TCP/IP/NetBIOS/NetBEUI

The instructions given in this section are the minimum steps needed to get your printer
up and printing. For complete installation information refer to the QMS CrownNet
Setup Guide on the QMS Software Utilities CD-ROM. For information on configuring
the CrownNet interface and using the CrownNet software (CrownAdmin, CrownAdmin,
CrownNet Manager, and the CrownNet Print Utility for Windows), refer to the QMS
CrownNet System Administrator’s Guide on the QMS Software Utilities CD-ROM.

$ &
The printer provides a twisted-pair (10BaseT/100BaseTX) Ethernet interface.
Twisted-pair Ethernet connections use RJ45 connectors.

:+74

Turn off the printer, and
unplug the power cord.

Connect one end of the

twisted-pair Ethernet cable
to the printer’s Ethernet port.

Connect the other end of the
cable to the 10BaseT/
100BaseTX concentrator.

Plug in the printer, and turn it
on.

' !
%
If you’re controlling your printer over the network, CrownAdmin is recommended for its
ease of use. But it’s not necessary to do this right now. You can install CrownAdmin
software after the printer is up and printing.
For complete instructions, refer to the QMS CrownNet Setup Guide on the QMS Software Utilities CD-ROM.

%
'%
This section briefly describes the ways to configure the CrownNet Ethernet printer
interface. For a complete discussion of all of the configuration options available through
the Administration/Communications/Resident NIC/CrownNet menu, see the QMS
CrownNet Setup Guide on the software utilities CD-ROM.
You can make these configuration changes through any of the following means:

Printer control panel—For information on using the printer control panel to
change configuration menu settings, refer to chapter 4, “Control Panel and Menu
Flowcharts,” of this manual or chapter 2, “Printer Configuration,” of the Reference
manual.

CrownAdmin for DOS, CrownAdmin (for AIX, HP-UX, Macintosh, OS/2,
Solaris/SunOS, and Windows/Windows NT/Windows for Workgroups), or
CrownNet Manager (for OS/2)—For more information on using this software,
refer to the appropriate chapter in the QMS CrownNet System Administrator’s
Guide or to the software’s on-line help.

!
1
'

Remote Console—For information on accessing Remote Console through a telnet session, refer to the appropriate chapter in the QMS CrownNet System
Administrator’s Guide. For information on using Remote Console, refer to the
QMS Crown Remote Console User’s Guide.

%
$ &
Refer to the QMS CrownNet Setup Guide on the software utilities CD-ROM for information on configuring your network.

'
3

If you're replacing a PostScript printer, you can probably start printing now with the
printing software already in place. Refer to your application documentation for instructions on sending documents to the printer.
However, if you want to be able to use all your printer’s special features, or if you've
never printed to a PostScript printer before, we recommend you take a few minutes to
make sure you have the following printing software installed:

A PostScript Level 2 printer driver

Printer description files (if you use QuarkXPress 3.3, PageMaker, or Photoshop).
See chapter 5, “Notes on Installing Printer Description Files” on page 3-2.

'
)(&
If you're using Windows, we recommend that you install one of the QMS-developed
Level 2 Windows drivers on the QMS Software Utilities CD-ROM we shipped with your
printer. Drivers are available for

Windows 3.1

Windows for Workgroups 3.11

Windows 95/98

Windows NT 3.51

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1
'

Windows NT 4.0

The auto-installation program on the QMS Software Utilities CD-ROM will give you the
choice of drivers to install. The auto-installation program is available only for Windows
95/98 and Windows NT 4.0. For earlier versions of Windows refer to the README file
on the CD-ROM for further information and information on the directory location of
each driver. Then refer to the README file in that directory for more installation information.

)(&
If you're using a non-Windows application, read the printing section of the application documentation for information on choosing a PostScript driver. If the application
does not provide a PostScript driver, contact the application manufacturer to see if one
has become available since you bought the program. See appendix A, “QMS Customer Support,” for information.
Also, check to see if application notes (tips for printing from specific applications) are
available for your application from Q-FAX or the QMS website. Appendix A, “QMS
Customer Support,” explains how to use these QMS information services.

'()"
)(*+
System Requirements

An IBM or compatible computer with 386 or higher processor

A hard disk with at least 1 MB of free space

At least 4 MB of RAM

Windows 95/98

Installation
▲ CAUTION: Windows limits the total number of installed printers to 16.
▲ CAUTION: Problems may occur if you install both the QMS PostScript printer driver
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the
same printer model name (for example, “QMS 4032” or “QMS 3260”), the driver
registry entry for one will overwrite the other (even if you have assigned different
printer names), and unpredictable behavior will result. If one of these drivers is already
installed, you must delete it before installing the other.
(

!
1
'

With Windows 95/98 running, insert the QMS Software Utilities CD-ROM in
your computer’s CD-ROM drive.
The CD-ROM automatically boots.

In the Welcome dialog box, select Install Printer Utilities and Drivers.

Read the installation note and then choose Next.

In the Installation Type dialog box select either General Use Installation or
Network/Custom Installation, and choose Next.

Select QMS Advanced Level 2 Driver for Win95/98 and choose Next.

Read the help screen for Microsoft's Add Printer Wizard, and choose Next.

Follow the instructions in the Add Printer Wizard.

When you’re prompted to select a manufacturer and printer, choose Have
Disk...

In the Install From Disk window, choose Browse...

10 Change to the x:\PLATFORM\WINDOWS\DRIVERS\ADVPS2 directory, where
x is the drive in which you installed the CD-ROM in step 1.
QMS.INF displays in the File Name list.
11 Choose OK to return to the Install from Disk window.
12 Choose OK again.
A list of QMS printers displays in the Printers list.
13 Select the appropriate printer, and then continue following the instructions
in the Add Printer Wizard to complete the installation.
▲

!
1
'

using these files.) You may delete these files if you don't use applications that
require them.
14 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel or Back to exit from the
setup program.
15 Remove the CD-ROM, and store it in a safe place.
16 Access the default driver settings through the Start/Settings/Printers menu.
Use the online help in the driver for information on driver settings.

)(,-)(.
)

!,-
»

Note: This driver will also work for Windows 95/98 but we recommend you use the
updated Level 2 driver for Windows 95/98. See “Windows 95/98” on page 3-8 for
installation instructions.
System Requirements

An IBM or compatible computer with 386 or higher processor

A hard disk with at least 1 MB of free space

At least 4 MB of RAM

Either Windows 3.1, Windows for Workgroups 3.11, Windows 95, or Windows 98

!
1
'

Installation
▲ CAUTION: Windows limits the total number of installed printers to 16.
▲ CAUTION: Problems may occur if you install both the QMS PostScript printer driver
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the
same printer model name (for instance “QMS 3260"), the driver registry entry for one
will overwrite the other (even if you have assigned different printer names), and
unpredictable behavior will result. If one of these drivers is already installed, you must
delete it before installing the other.
1

With Windows running, insert the QMS Software Utilities
CD-ROM in the appropriate drive on your computer.

Access the QMS Printer Utilities Setup:

Windows 95/98—Skip to step 3 because the CD-ROM automatically boots
and starts the QMS Printer Utilities Setup.

Windows 3.1/Windows for Workgroups 3.11—In Explorer, change to the directory in which you inserted the CD-ROM in step 1, and then double-click the
SETUP.EXE icon.

In the Welcome dialog box, select Install Printer Utilities and Drivers.

Read the installation note and then choose Next.

In the Installation Type dialog box select either General User Installation or
Network/Custom Installation, and choose Next.

Select QMS Level 2 Driver for Win 3.x - Win95,98 and choose Next.

Read the help screen for Microsoft's Add Printer Wizard, and choose Next>.

Follow the instructions in the Add Printer Wizard.

When you’re prompted to select a manufacturer and printer, choose Have
Disk...

10 In the Install From Disk window, choose Browse...
11 Change to the x:\PLATFORM\WINDOWS\DRIVERS\PSLVL2 directory, where
x is the drive in which you installed the CD-ROM in step 1.
QMS.INF displays in the File Name list.
12 Choose OK to return to the Install from Disk window.

!
1
'

13 Choose OK again.
A list of QMS printers displays in the Printers list.
14 Select the appropriate printer, and then continue following the instructions
in the Add Printer Wizard to complete the installation.
▲

CAUTION: If you use (or plan to use) Microsoft Word 7.0, do not use the
characters “ on ” (the word “on” with a space before and after it) when prompted to
name the printer. Word will not display the printer properties of any printer with
these characters in its name.
The installation program copies the driver-related files into the \WINDOWS\SYSTEM directory and updates the Registry (Windows 95/98) and WIN.INI (Windows
3.1 or Windows for Workgroups 3.11) accordingly. Consequently, the specified
printers do not need to be installed using Start>Settings>Printers (Windows 95) or
Control Panel (Windows 3.1 or Windows for Workgroups 3.11).
The program also copies PPD and PDF files into separate subdirectories under
the specified installation directory. (See your printer documentation for more information on using these files.) You may delete these files if you don't use applications that require them.

Note: If a printer using a Microsoft PostScript printer driver (instead of a QMS
Level 2 printer driver) is already installed, the installation program will not
overwrite the printer entry if it has the same printer name. Either remove or
rename the existing printer entry before installing a new printer entry.
15 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel or Back to exit from the
setup program.
16 Remove the CD-ROM, and store it in a safe place.

!
1
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17 Access the default driver settings through the Start/Settings/Printers menu.
Use the online help tips and information on how to use specific features of
the driver.

Note: The QMS Level 2 Windows Driver ships with a default setting of “Compress
Output.” This feature decreases the time the file stays out on the network because
the data is compressed at the host, transferred to the printer, and then
decompressed. However, for users who are not on a network, this feature slows
print time via the parallel port. To disable this feature, on the Output tab deselect
“Compress Output” by clicking on the box. This will greatly reduce print times via
the parallel port.

!
1
'

)( -
System Requirements

An IBM or compatible computer with 386 or higher processor

A hard disk with at least 25 MB of free space

At least 16 MB of RAM (32 MB recommended)

Windows NT 4.0

Installation
»

Note: If you want to be able to print to a QMS CrownNet port, the QMS Network Print
Monitor or the CrownNet Print Utility for Windows must be installed on your Windows
NT workstation or server, and a port must be created before continuing with this
installation procedure. See the PRTMONNT.PDF file (Adobe Acrobat format) in the
\PLATFORM\WIN_NT\MONITOR directory of the QMS Software Utilities CD-ROM for
details on installing and setting up this utility. In addition, if a Windows NT 4.0 or a
QMS Level 2 Windows NT 4.0 printer driver has been previously installed, you must
use the reinstallation procedure on page 15.
1

With Windows NT 4.0 running, insert the QMS Software Utilities CD-ROM
disk in the CD-ROM drive on your workstation.
The CD-ROM automatically boots.

In the Welcome dialog box, select Install Printer Utilities and Drivers.

Read the installation note and then choose Next.

In the Installation Type dialog box select either General User Installation or
Network/Custom Installation, and choose Next.

Select QMS Level 2 Driver for Windows NT 4.0 and choose Next.

Read the help screen for Microsoft's Add Printer Wizard, and choose Next.

Follow the instructions in the Add Printer Wizard.

When prompted to select a manufacturer and model of printer, choose Have
Disk.

In the Install from Disk dialog box, choose Browse.

!
1
'

10 Change to the y:/PLATFORM/WIN_NT/DRIVER/4X/type directory, where y is
the workstation’s CD-ROM drive, and type is the type of processor on your
workstation.
QMS.INF displays in the File Name list.
11 Choose OK to return to the Install from Disk window.
12 Choose OK again.
A list of QMS printers displays.
13 Select QMS 3260/4032 Print System, and then continue following the
instructions in the Add Printer Wizard to complete the installation.
14 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel to exit from the setup
program.
15 Remove the CD-ROM, and store it in a safe place.
Reinstallation
»

Note: If a Microsoft Windows NT 4.0 or a QMS Level 2 Windows NT 4.0 printer driver
has been previously installed, you must use the following procedure to delete the files
before installing a new printer driver.
1

Open Windows NT Explorer (from the Start>Programs menu choose Windows NT Explorer).

Delete the printer(s) you want to replace or upgrade.

Install the new printers using the installation procedure on page 14.

Reboot your workstation.

)( ,-*
The QMS printer drivers for Microsoft Windows NT 3.5x support all of your printer's
features. You can print from Windows NT over the network using one of the following
three protocols:

TCP/IP

NetBIOS/NetBEUI

!
1
'

TCP/IP
1

Insert the QMS Software Utilities CD-ROM containing the printer drivers in
the appropriate drive at your workstation.

Open Print Manager.

Choose Printer.

Choose Create Printer.

Type the name of the printer in the Printer Name edit box. This is the name
that Windows NT will use to identify the printer.

Select the driver in the Driver list box.
If your printer is not shown in the list of printers that ships with Windows NT, scroll
to the bottom of the list and choose Other. You will be prompted for the path of the
PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\platform\win_nt\ppd\3x\alpha\QMS4032.ppd).

Type a printer description in the Description edit box.

Select Print and choose Other.

Select LPR Port.

10 Check with your system administrator the correct IP address of the printer,
and type it (without leading zeros) in both the Name Or Address Of Host
Providing LPD and Name Of Printer On That Machine edit boxes.
11 Choose Okay and close the Print Manager.
NetBIOS/NetBEUI
»

Note: The QMS CrownNet Print Utility must be installed on your Windows NT
workstation or server and a port must have been created. See the “QMS CrownNet
System Administrator's Guide” for details on installing and setting up this utility.
1

Insert the QMS Software Utilities CD-ROM containing the printer drivers in
the appropriate drive at your workstation.

Open Print Manager.

Choose Printer.

Choose Create Printer.

Type the name of the printer in the Printer Name edit box. This is the name
that Windows NT will use to identify the printer.

Type a printer description in the Description edit box.

Select Print and choose Other.

Select Local Port.

10 Type the path of the spool directory and the port name (for example,
c:\spool\QMS3260 (where c:\spool is the spool directory and QMS3260 is
the port name).
11 Choose Okay and close the Print Manager.

5
If you’re replacing a PostScript laser printer, you can probably start printing now with
the printing software already in place. Refer to your application documentation for
instructions on sending documents to the printer.
However, if you want to be able to use all your printer’s special features or if you’ve
never printed to a PostScript printer before, we recommend you take a few minutes to
make sure you have the following printing software installed:

QMS Macintosh Utilities

A PostScript printer driver, usuallly installed with the Macintosh system software

Application-specific printer files

' *
QMS Macintosh Utilities are programs for controlling the printer from the Macintosh. It
is included on the QMS Software Utilities CD-ROM that shipped with your printer.

With the Macintosh on, insert the QMS Software Utilities CD-ROM in your
Macintosh’s CD-ROM drive.

If necessary, double-click the CD-ROM icon to display the CD-ROM contents.

Double-click the PLATFORM folder icon to display the folder contents.

Double-click the MAC folder icon to display the folder contents.

Double-click the INSTALL icon.

In the dialog box that appears, verify the Install location.
To change the Install Location you can either use the drop-down list box to display
and select the appropriate disk, or you can choose the Switch Disk button to scroll
through the available disks.

Also in the dialog box, choose Easy Install or Custom Install.

Easy Install automatically installs the PPDs, the screen fonts, the utilities
installer, and PDFs (if needed.)

Custom Install allows you to choose the options you want to install. This is
used to install software for older QMS products. The amount of available
space on your hard disk and the amount of space necessary for all of the
selected options are indicated near the bottom of the window.
Note: If you're using Custom Install, you can click the small icon (it looks like a
capital I inside a square) to the right of each install option for more information
about that option.

Choose the QMS 3260 or the QMS 4032.

Choose the Install button to begin.
Installation takes only a few minutes. The Installer places all of the options inside a
newly created QMS f folder in the location you chose in step 6.

10 When the installation is finished, you're prompted to choose either Continue, Restart, or Quit.
Continue allows for additional installations of the software, Restart is required if
items were installed in the system folder, and Quit exits the installer program.

(

)&/
9

(

In addition to this chapter, the following documentation on the QMS Software Utilities
CD-ROM contains information you may need:

QMS CrownNet Setup Guide—Contains detailed setup information.

QMS CrownNet System Administrator’s Guide—Provides detailed configuration
and utility information.

CrownAdmin on-line help—Contains detailed information on using CrownAdmin.
Choose Contents from the Help menu in the main CrownAdmin window (or
choose any Help button) to access the on-line user’s guide.

CrownNet Print Utility on-line help—Contains detailed information on using
CrownNet Print Utility.

QMS Printer Utility on-line help—Contains information on using the QMS Printer
Utility for Macintosh.

QMS Crown Remote Console User’s Guide—Explains how to use Remote Console to control printing from a workstation anywhere on the network.

Your network documentation—Contains information on printing.

QMS Network Print Monitor for Windows NT Administrator’s Guide—Contains
detailed information on using the QMS Network Print Monitor for Windows NT.

QMS Network Print Monitor for Windows NT on-line help—Contains detailed information on using the QMS Network Print Monitor for Windows NT.

Network Print Monitor for Windows 95 Administrator’s Guide—Contains detailed
information on using the QMS Network Print Monitor for Windows 95.

QMS Network Print Monitor for Windows 95/98 on-line help—Contains detailed
information on using the QMS Network Print Monitor for Windows 95/98.

53
!

If you have trouble connecting and configuring your Ethernet interface, refer to the
“CrownNet Problems” section of chapter 5, “Troubleshooting Printer Problems,” of the
Operation manual.

)*+,-

()*
%+
Now that you’ve connected your printer to a computer, continue with chapter 4, “Control Panel and Menu Flowcharts,” in this manual to learn about the printer’s control
panel keys, indicators, and message window.

!
!

"!#$

& & &

“Operating the Control Panel” on page 4-2

“Operator Control Menu” on page 4-14

“Administration/Communications/Resident NIC/CrownNet Menu” on page 4-16

“Installation Menu” on page 4-21

The control panel, located on the front of the printer, allows you to direct the printer’s
operation. In addition, it displays the current status of the printer, including any condition that needs your attention.

4 indicators
provide printer
status information

8 buttons used for printer
configuration and printer
functions

A 2-line, 16-character/line,
message window displays
status and configuration
information

"
The control panel message window provides status and configuration information.
Status messages are listed in chapter 5, “Troubleshooting Printer Problems,” of the
Operation manual. Printer configuration is explained in chapter 2, ”Printer Configuration,” of the Reference manual.

'
Indicator

Off

The printer is not receiving data The printer is receiving data
through one or more of the
interfaces.
No problem.

The printer is accessing the
internal or external hard disk (if
installed).

No problem.

The printer requires operator
attention—see the status
message.

The printer is off line and not
ready to accept data.

The printer is on line and ready
to accept data

Button

Function
The Online button switches the printer between on-line to
off-line status. When off line, the printer continues printing
until it has finished all jobs received, but it doesn’t accept
any new data. Although jobs continue to compile and print
using the data already received, a job may be interrupted.
If a remote console has taken the printer off line, pressing
the Online button on the control panel will not take effect
until the console puts the printer back on line.
» Note: You must take the printer off line before using all
other buttons except the Cancel, Print Statistics, and
Print Status buttons.
The Print Statistics button allows you to print a special
page that shows the statistics of printer supplies like toner
and paper.

''/'7"

Button

Function
The Print Status button allows you to print a one-page
status page or the more detailed advanced status page.
The Cancel button allows you to cancel one or more print
jobs. You can use this button while the printer is on line.
The Menu button provides access to the configuration
menu. First press the Online button to take the printer off
line, and then press the Menu button to access the
configuration menu. When you’re changing the printer
configuration, press this button to cancel a change (before
pressing the Select buttons), to return to a previous menu,
or to return to a previous character when entering
character information.
Press the Select button to access a menu or to choose a
displayed menu option.
Press the Previous button to return to the previous
selection or option for the current menu. When changing
character information, use this button to return to the
previous choice for the current input character.
Press the Next button to advance to the next selection or
option in the current menu. When changing character
information, use this button to advance to the next choice
for the current input character.

Administration/Miscellaneous/Keypad Language

Purpose

Change the message window language.

Choices

English, French, German, Spanish

Default

English

Notes

The printer must be restarted for changes to this menu to take effect. You can
either let the printer restart automatically after you save the change and exit
from the configuration menu, or you can wait for the change to take effect the
next time you manually turn on the printer.

! %

Make sure the printer is idle.
IDLE displays in the message window.

Press the Online button to take the printer off line.
The Online indicator is not lighted.

Press the Menu button.

▲ Caution: To ensure that you don’t lose any of your custom configuration settings,
before making any configuration changes, you should print an advanced status page.

%/&
The following table shows how to use control panel buttons to access the printer configuration menu. Press the control panel buttons in the order shown. The printer
responds by displaying a status message or configuration menu in the message window.

''/'7"

Note: You may need to press the Next button more than once to advance through the
list of options.
Press this button

to...

The message window
reads...

Online

Turn off the Online indicator and
ready the printer for configuration.

IDLE

Access the configuration menu.

CONFIGURATION
OPERATOR CONTROL

The printer must be off line and idle before you can access the configuration menu.

Once you access the configuration menu, you use the control panel buttons to move
through the menu. Use the following buttons:
Press this button

to...

Advance to the next option or submenu within a menu.

Return to the previous option or submenu within a menu.

Select

Select an option or enter a submenu.

%/&
To change the default printer emulation from ESP to PostScript for the parallel port,
press the control panel buttons in the order shown in the following table.
»

Note: You may need to press the Next button more than once to advance through the
list of selections or options.
Press this button

to...

The message window
reads...

Online

Turn off the Online indicator and
ready the printer for configuration.

IDLE

Access the configuration menu.

CONFIGURATION
OPERATOR CONTROL

Advance to the Operator Control/
Administration menu.

CONFIGURATION
ADMINISTRATION

Select

Access the Administration menu

ADMINISTRATION
COMMUNICATIONS

Select

Access the Communications menu.

COMMUNICATIONS
TIMEOUTS

Advance to the Communications/
Parallel menu.

COMMUNICATIONS
PARALLEL

Select

Access the Parallel menu.

PARALLEL
MODE

Advance to the Parallel/Emulation
menu.

PARALLEL
EMULATION

Select

Access the Emulation menu.

EMULATION
ESP

Advance to the Emulations/
PostScript menu.

EMULATIONS
POSTSCRIPT

Select

Select PostScript as the default
emulation.

POSTSCRIPT
IS SELECTED

After 3 seconds you are returned to
the Parallel/Emulation menu.

PARALLEL
EMULATION

Online or Menu

Exit from the menu (Online) or return
to the previous menu (Menu). You
are prompted to save your
change(s).

SAVE CHANGES?
NO

Advance to the Save Changes?/Yes
option.

SAVE CHANGES?
YES

Select

Select YES. The printer finishes
printing any print jobs in process,
saves your change, and returns to
idle.

IDLE

''/'7"

Sometimes, rather than selecting an option, you need to enter character information.
A character is any letter, digit, or symbol. A field is a group of characters that have
meaning. Use the printer control panel to enter character information in the message
window during printer configuration. The maximum length of the message window is
16 characters.
Entering character information through the control panel is similar to setting the time
and date on a digital watch. You enter one character at a time. The current input character flashes. Use the following buttons to change the current input character:
Press this button

to...

Advance to the next choice for the current input character.

Return to the previous choice for the current input character.

Once you have changed the current input character, use the following buttons to
move the cursor to another input character:
Press this button

to...

Select

Advance the cursor to the next character.

Return the cursor to the previous character.

To exit from the character selection process, move the cursor to the last character of
the input field (the character farthest to the right) and press the Select button, or move
to the first character of the input field (the character farthest to the left) and press the
Menu button.
When you exit, the printer verifies character information and confirms it in the message window. If character information is valid, you’re returned to the previous menu; if
it’s invalid, you’re returned to the input field or you see an error message displayed.
Press the Menu button to cancel any changes to the character information.
If the current character information is longer than the value that you need to enter,
replace each extra character with a space. The printer interprets a space at the end of
character information as a blank.

(

%/&
To change the HP-GL emulation scaling percent, press the control panel buttons in
the order shown in the following table. The printer responds by displaying a status
message or configuration menu in the message window. An underline indicates the
current input character in the message window.
»

Note: You may need to press the Next button more than once to advance through the
list of selections or options.
Press this button

to...

The message window
reads...

Online

Turn off the Online indicator and
readies the printer for configuration.

IDLE

Access the configuration menu.

CONFIGURATION
OPERATOR CONTROL

Advance to the Administration menu.

CONFIGURATION
ADMINISTRATION

Select

Access the Administration menu

ADMINISTRATION
COMMUNICATIONS

Advance to the Emulation menu.

ADMINISTRATION
EMULATIONS

Select

Access the Emulations menu.

EMULATIONS
ESP DEFAULT EMUL

Advance to the Emulations/HP-GL
menu.

EMULATIONS
HP-GL

Select

Access the HP-GL menu.

HP-GL
PLOTTER

Advance to the HP-GL/Scaling Percent
menu.

HP-GL
SCALING PERCENT

Select

Access the Scaling Percent menu.

SCALING PERCENT
100

Lower the current character to 0.

SCALING PERCENT
000

''/'7"

Press this button

to...

The message window
reads...

Select

Select 0 and move the current
character to the next 0.

SCALING PERCENT
000

Next
(5 times)

Advance the current character to 5.

SCALING PERCENT
050

Select

Select 5 and move the current
character to the last 0.

SCALING PERCENT
050

Select

Select 50 as the default scaling
percent.

50
IS SELECTED

After 3 seconds you are returned to the
HP-GL/Scaling Percent menu.

HP-GL
SCALING PERCENT

Online or Menu

Exit from the menu (Online) or return to
the previous menu (Menu). You are
prompted to save your change(s).

SAVE CHANGES?
NO

Advance to the Save Changes?/Yes
option.

SAVE CHANGES?
YES

Select

Select Yes. The printer finishes printing
any print jobs in process, saves your
change, and returns to idle.

IDLE

Before the printer can accept print jobs with configuration changes, the changes must
be saved.

%/&
To save your configuration changes, press the control panel buttons in the order
shown in the following table. The printer responds by displaying a status message in
the message window.

Press this button

to...

The message window
reads...

Online or Menu

Exit from the menu (Online) or return
to the previous menu (Menu). You
are prompted to save your
change(s).

SAVE CHANGES?
NO

Advance to the Save Changes?/Yes
option.

SAVE CHANGES?
YES

Select

Select Yes. The printer finishes
printing any print jobs in process,
saves your change, and returns to
idle.

IDLE

Online

Turn on the Online indicator and
ready the printer to accept and print
jobs.

IDLE

Note: The printer may need to be restarted before certain changes to the
Administration menu take effect. Some changes restart the printer automatically while
others display the message REBOOT NOW? in the control panel message window. If
this message appears, select YES to restart the printer and have the change(s) take
effect immediately, or select NO to wait until you manually restart the printer for
changes to take effect.

''/'7"

If you change a configuration option and then decide to cancel that change, you can
do so when exiting the configuration menu.

%/&
To cancel your configuration changes, press the control panel buttons in the order
shown in the following table. The printer responds by displaying a status message in
the message window.

Press this button

to...

The message window
reads...

Online or Menu

Exit from the menu (Online) or return
to the previous menu (Menu) and be
prompted to save your change.

SAVE CHANGES?
NO

Select

Select No. The printer finishes
printing any print jobs in process,
does not save your changes, and
returns to idle.

IDLE

Online

Turn on the Online indicator and ready
the printer to accept print jobs.

IDLE

/'7"

Use this chapter as a quick reference for understanding and navigating the printer’s
configuration menu. The following menu charts are provided:

Operator Control menu on page 4-14

Administration menu on page 4-14

Installation menu on page 4-21

For complete information on all of the menus and menu options, refer to chapter 2,
“Printer Configuration,” in the Reference manual.

The following conventions are used in the menu charts:

Some menu choices are marked as optional or with a *, indicating that the
selection appears in the menu only when the option is installed.

These charts show only the top-level menus. See chapter 2, ”Printer Configuration,” for detailed information on menu options.

''/'7"

82'

Idle

Operator Control

Administration

Copies

001-999

Duplex*

Off, On, Tumble

Output Finishing*

Staple Position
Chain Outputbins

Offset Stacking

Off, On

Collation

Off, On

Orientation

Portrait, Landscape

Inputbin

Multipurpose/
Envelope Feeder*

Outputbin

Upper
Face-Up*

Upper
Lower

Top-Stack*
Center-Stack*

Face-up Order*

Reverse, Normal

Chain Inputbins

Off, On, On Any

Chain Option

Installation*

Optional5*
Optional6*

Bottom-Stack*

Optional6*
Multipurpose Lower
Optional5* Optional7*
Upper

Multipurpose Sz
Accounting*
Consumables

Mode
Disk Space
Print Statistics

Optional7*

Resetaccounting
File Segment

Letter
Legal
Folio
Executive
11x17
A3
A4
A5
B4
B5
Statement
Postcard
COM10
DL
Monarch
C5
Envelope

*Optional

Idle

Administration

Communications

Emulations

Installation*
Timeouts
Serial
Parallel
ESP Default
PostScript
PCL 5e
HP-GL
LinePrinter

Operator Control

Optional NIC*
Resident NIC (see page
4-16)

CCITT* (w/ImageServer)
CGM*
LN03+*
QUIC*
TIFF*

Special Pages

Calibration Page
Header Page
Header Inputbin
Trailer Page

Startup Options

Do Start Page
Do Sys Start
Do Error Handler

Trailer Inputbin
Status Page Type

Memory

Quick Config
Manual Config**
Enable Disk Swap**

Engine

Toner
Image Alignment
Toner
LowLow
Act.Act
Energy
Saver
Default Paper
Energy
Saver
Density
Inputbin 1-7 Name Def.Toner
Resolution
Rotate Simplex
Outputbin 1-5 Name Maintenance
Edge to Edge
Page Recovery

Consumables

PM Service
Start Period

Miscellaneous

Save Defaults
Restore Defaults
Reboot System
New System Image

Disk Operations*

Format Disk
Backup Hard Disk

''/'7"

Man Feed Timeout
Letterhead
Def. Resolution
Print Quality

Capture Printjob
Keypad Language
Clock Operations*

Restore Disk

*Optional
**Hard Disk Required

!
+

+$'+ $

$
!
Idle

Administration

Communications

Optional NIC*

CrownNet

Common

Resident NIC

Emulation

Mode

EtherTalk

Min K Spool

LAN Manager

Spooling

HW
Address

Config
Page

Factory
Reset

On
On Input Idle
On Idle

Address

No
Yes

Soft
Reset

No
Yes

Def Job Prio

NetWare

Ethernet
Speed

PS Protocol

TCP/IP

Ring
Speed**

Auto
4 Mbps
10 Mb H/D 16 Mbps
100 Mb H/D

Source
Routing**
Auto
Single
All
Off

**Optional Token-Ring
*Optional

%
&$
!
Idle

Administration

Communications

Optional NIC*

Resident NIC

CrownNet

Common

EtherTalk

Protocol

Disabled
Enabled

LAN Manager

Network Ident

LaserWriter
QMS RC Res
HP Zoner Res

NetWare

TCP/IP

Connection

Zone Name

Conventional
Spooling
Both

Zone Part 1
Zone Part 2
Default

*Optional

''/'7"

0$
$
!
Idle

Administration

Communications

Optional NIC*

Resident NIC

CrownNet

Common

EtherTalk

Protocol

Disabled
Enabled

LAN Manager

NetWare

Printer Name

Default

TCP/IP

Yes
No

*Optional

(

)

$
!
Idle

Administration

Communications

Resident NIC

Optional NIC*

CrownNet

Common

Protocol

Disabled
Enabled

EtherTalk

Config PServer

LAN Manager

R/N Printer #1- 8

File Srv Name 1
File Srv Name 2
File Srv Name 3
Default
PServer Name 1
PServer Name 2
PServer Name 3
Job Check Delay
Conf Check Delay
Burst Mode
PServer Context 1
PServer Context 2
PServer Context 3

Printer Slot #
PServer Name 1
PServer Name 2
PServer Name 3
Default

NetWare

TCP/IP

Printer Name

Printer Name 1
Printer Name 2
Printer Name 3
Default

Frame Type

802.3 IPX Addr
Ether2 IPX Addr
802.2 IPX Addr
SNAP IPX Addr
802.5 IPX Addr**

**Optional Token-Ring
*Optional

''/'7"

+1$
!
Idle

Administration

Communications

Resident NIC

Optional NIC*

CrownNet

Common

Protocol

EtherTalk

Disabled
Enabled

Internet
Address

LAN Manager

Accnting/Rev
Chan

Accnting
Timeout

Subnet
Mask

NetWare

Disabled
Enabled

Community

SNMP
NMS 1-5

Internet
Address

Access

Port
Assignment

Default
Router

TCP/IP

Remove
Passwords

No
Yes

Remove
Hosts

No
Yes

Secure
Files

No
Yes

LPD
Banner

Disabled
Enabled

BOOTP
Enable

Disabled
Enabled

RARP
Enable

Disabled
Enabled

Read
Write
Trap
Write-Trap
Read-Trap
None

*Optional

#''

Idle

Installation*

Operator Control

Operator Passwrd

(Enter password)

Use Operator Pwd

Off, On

Admin Password

(Enter password)

Use Admin Pwd

Off, On

''/'7"

Administration

*Optional

%&!$

&&&

“Notes on Installing Printer Description Files” on page 5-2

“Printer Problem Checklist” on page 5-5

“Placing a Service Call” on page 5-7

This chapter covers some of the common problems that may occur during setup of
your printer. Use all of the printer documentation available to help you troubleshoot
your printer problems. Make sure you have these guides and manuals for troubleshooting:

QMS 3260/4032 Quick Setup Guide

QMS 3260/4032 Print System Getting Started manual - this manual

QMS 3260/4032 Print System Operation manual

QMS 3260/4032 Print System Options manual - on Documentation CD-ROM

QMS 3260/4032 Print System Reference manual - on Documentation CD-ROM

The QMS Level 2 Windows Driver install program SETUP.EXE copies PPD and PDF
files into separate subdirectories under the specified installation directory. See the
QMS Level 2 Windows Driver for more detailed driver information. Online help is provided through the QMS Level 2 Windows driver. You may delete the PPD and/or PDF
files if you don’t use applications that require them.
Applications may require special files, drivers, and/or configurations to produce correct
output on your QMS 3260/4032 Print System. Check your application’s documentation
to determine if you need to use one or more of these files.

! ,'

For best output quality and accurate screening, install the QMS-developed Windows
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the
following to change the default resolution:

+#''

!"
2

/
'
1

In Adobe Illustrator, enable 600 dpi by choosing Document Setup from the
File menu.
Note: Adobe Illustrator 5.5 has a default setting of 300 dpi.

»
2

Click on Use Printer’s Default Screens to enable it.

Go to Output Resolution and enter the resolution.

! ,
For best output quality and accurate screening, install the QMS-developed Windows
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the
following:
1

From Page Setup dialog box of the Photoshop application, select Screens.

Then click the Use Printer’s Default Screen box to enable it.
In addition, RGB graphics created in Photoshop 2.5 and later include data called
RGB tags, which causes Photoshop to use its own algorithms when converting
RGB data to CMYK for separations. Unless these tags are disabled (possible in all
versions except 3.01), Photoshop converts all RGB data to CMYK rather than letting the printer perform the conversion. Use the following procedure to disable
RGB tags in Photoshop for Windows. (RGB tags are disabled by default in Photoshop for Macintosh.)

Make a backup copy of the Photoshp.ini (Photoshop 2.5x) or Photos30.ini
(Photoshop 3.0 and later) initialization file.

Using a text editor, open the original initialization file.

In the [Photoshop} section of the initialization file, add the following line:
Disablergbtags=1

Save the initialization file (in text-only format).

Restart Photoshop.

&
We recommend that you install a Windows Printer Description (WPD) file instead of
the QMS Level 2 Windows driver with PageMaker 5.0 because PageMaker requires a

&'
2

+#''

!"
2

/
'
Microsoft 3.56 or higher Windows driver. Use the following procedure to install a WPD
file.
»

Note: Keep in mind that many of the QMS Level 2 Windows driver features are not
available from within PageMaker using the Microsoft Windows Driver.
WPD files for QMS printer are included in the /WPDS/QMS subdirectory on the Windows driver disk so that support for the QMS 3260/4032 can be added to any WINDOWS 3.0 PostScript driver.
The WPD files on the Windows drivers disk are for QMS printers and other PostScript
printers. Most available PostScript Drivers for Windows are based on the original
Microsoft driver, which allows support for additional printers to be added by installing
WPD files.
See the readme.txt file in the /WPDS/QMS or /WPDS/OTHERS subdirectory on the
Windows driver disk for complete WPD installation and removal instructions.

This application won’t print EPS (Encapsulated PostScript) images if the PostScript
driver isn’t PSCRIPT.DRV.

!"
This application provides a feature to control whether a PostScript driver is actually
treated as a PostScript driver or not. In the CORELPRN.INI file under the [PSDRIVERS] section, specify which driver by either of the following statements:
QMSPS=1↵ (PostScript driver)
QMSPS=0↵ (Non-PostScript driver)

%-.
If you are using this application with color cell backgrounds in a sparse dot pattern, the
background may not always print in all resolutions and/or orientations. Interference
between the bit pattern and the PostScript halftoning for color causes this inconsistency. Change the resolution to one that does work for the background and use a
darker shade of gray for the pattern color, or enable the All Colors to Black option from
within the Excel Images dialog box.

'
"4'

(
&/
Follow this procedure to install the PDF if your version requires it. See your QuarkXPress documentation for detailed information on installing PDFs.
»

Note: All PDFs are copied into a PDF subdirectory during the QMS Level 2 Windows
Driver installation process.
1

After you install the QMS driver for Windows, close the QuarkXPress application on your PC.

Copy the QuarkXPress PDF from its installation directory to the
QuarkXPress directory on your PC.

Restart QuarkXPress.

Check the Page Setup menu to verify that your printer is in the list of
available printers.

!
The scaling factor set in the driver is independent of any scaling factor set in an application. While the application’s scaling factor is likely to affect the size and placement of
image elements, the driver scaling factor simply scales the resultant image from the
center of the page.

!
$
.

This section contains a list of possible printer problems and solutions. If you’ve just
installed your printer, be sure you’ve followed the steps in the Quick Setup Guide and
Chapter 2, “Setting Up Your Printer,” in this manual.
If there is no status message in the control panel message window, use the following
steps to identify the source of your problem and to learn of possible solutions:
1

Does the printer power light come on?
YES - Go to number 2.
NO - Check the following:

Is power supplied to the AC outlet.

&'
2

'
"4'

Is the power cord plugged securely into both the power outlet and the printer?
Check the power cord connection.

Is the printer power switch in the On position (pushed in)?

Is the power outlet working?

Does the line voltage from the power outlet match the printer’s power requirements? See appendix B, “Technical Specifications,” in the Reference manual.

Can you print a status page?
YES - Go to question 3.
NO - Check the following:

Is the printer off line before you try to enter the Administration/Special Pages/
Print Status menu? It should be.

Does the selected media tray have paper? If it is out of paper, the PAPER OUT
message displays and the Error indicator lights.

Are all the printer covers closed securely?

Is there a media jam? If a paper jam message displays and the Error indicator
lights, go to one of the following sections in this chapter on clearing a media
jam.

Is the printer receiving data from the computer?
If the Data indicator blinks after a file is sent, the printer is receiving the data. If
not, check the following:

4
$

Is the printer on line? The online indicator should be on and the message window should display IDLE.

Has the emulation been changed from ESP to an emulation that doesn’t
match the file you are sending. See chapter 2, “Printer Configuration,” in the
Reference manual.

Print a status page from the control panel. If you are using the serial interface,
is the baud rate (speed of data transmission) of the printer, the computer, and
your software application the same? See chapter 2, “Printer Configuration,” in
the Reference manual.

If you still cannot identify the problem, contact your QMS vendor.

Is the printer printing codes or not printing at all when in ESP mode?

"''

Reconfigure the port to the specific printer emulation of the file you are trying
to print. See chapter 2, “Printer Configuration,” in the Reference manual for
instructions.

If a PostScript file prints PostScript statements while the printer is in ESP
mode, increase the ESP timeout. See chapter 2, “Printer Configuration,” in the
Reference manual for instructions.

If you continue to have problems with the ESP mode selecting the appropriate
printer emulation, contact your QMS vendor.

If you have a problem you cannot resolve, contact your QMS vendor. Your QMS vendor is best equipped to immediately handle any problem you may encounter.
If you have technical questions about your printer, contact the QMS Customer
Response Center (see appendix A, “QMS Customer Support.” If you’ve determined
your printer needs to be examined by a QMS service technician, contact your QMS
vendor or QMS National Service for work inside the US, or one of the QMS international offices for work outside of the US. (National and international contacts are listed
in appendix A, “QMS Customer Support.” ) Before calling, be sure you have the
answers to these questions handy to help our technicians serve you more quickly:
1

What is your phone number, fax number, and shipping address?

What is the description of the problem?

What is your printer model and serial number?

What kind of host computer do you have?

What operating system do you have and what version?

What interface are you using? If serial, what protocol (for example, XON/
XOFF)?

What application are you using and what version?

What is the emulation of the file you're trying to print? What emulation mode
is set on the printer communications port?

&'
2

"''

What is the firmware revision number for your printer? (It is listed on both
the status and startup pages.)

10 If you can print, have a status page available.
Your service representative needs to know these things prior to helping you.

%&&&

“Sources of Support” on page A-2

“QMS World-wide Offices” on page A-4

";22

5
Several sources of help and information are available, depending on the type of help
you need.

#
(0
Your local vendor (the one from whom you bought the printer) may be best equipped
to help you. Your vendor has specially trained service technicians available to answer
questions, and the equipment to analyze your printer problems.

#
! 0
Often, “printing” problems have more to do with the application being used than with
the printer. In this case, the application manufacturer is the best source of help.

(1!/
Q-FAX, a QMS information retrieval service, provides application notes, technical support notes on common printing problems, and information about printer specifications,
options, accessories, consumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach Q-FAX. In all other
countries, call (334) 633-3850. Have your fax number handy when you call (or place
the call from your fax machine's handset).
You can choose to have either a directory (a list of currently available documents) or a
specific document sent to you. The first time you call, request the directory (press 2 on
your phone or fax keypad when prompted). Then call back to request specific documents. You can order up to three documents per call.

'
The QMS server provides access to technical reports, new product announcements, a
trade show schedule, and other general information about QMS.
If you have access to the World Wide Web, you can view the QMS home page at http:/
/www.qms.com/. The QMS ftp resource is ftp.qms.com.

";22

(

23
You can contact the QMS Customer Response Center (CRC) in three different ways:

Telephone—You can call the CRC at (334) 633-4500 (US) Monday–Friday,
7:00 am–6:00 pm, Central Time.
Note: If you call for assistance, have the following information ready so our
technicians can help you more quickly:

Your phone number, fax number, and shipping address
A description of the problem
The printer model and serial number
The type of host computer you’re using
The type and version of operating system you’re using
The interface you’re using, and, if serial, the protocol (for example, XON/
XOFF)
The application and version you’re using
The emulation you’re using
Your printer firmware version (listed on the status/start-up pages)
A status page, if you can print one

Fax—You can fax questions to the CRC at (334) 633-3716 (US). Provide the
same information as listed above, and indicate whether you would like a faxed or a
phoned reply.

Internet—If you have access to the World Wide Web, you can access the CRC
through the QMS home page at http://www.qms.com/

";22

)' 7

8;;
"

#(2

155

2$#

General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email info@qms.com
Internet http://www.qms.com
Information on QMS products, supplies, and accessories, and on the authorized QMS
remarketer or service provider nearest you
1 (800) 523-2696
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500
7:00 am–6:00 pm Central Time
Fax 1 (334) 633-3716
Internet http://www.qms.com
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597
7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530
8:00 am–5:00 pm Central Time

2$
General Contact
1 (514) 340-0646
Fax 1 (514) 340-0401
Supplies and Accessories

1 (800) 268-0343 x223

National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969
8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238
8:30 am–5:00 pm Eastern Time
Bulletin Board Service
1 (905) 206-0084

)' 7

8;;
"

2$3
General Contact
(+81)-3 3779-9600
Fax (+81)-3 3779-9650
Internet http://www.qmsj.co.jp

2$%$%

Anitech
Sydney Business & Tech. Centre
52/2 Railway Parade
2141 Lidcombe NSW
Australia
(+61) 2–9901 3235
Fax (+61) 2–9901 3273
Internet http://www.qmsaus.com.au/

Planetenbaan 60 ‘Corner Plaza’
3606 AK Maarssen
Belgium, Netherlands,
The Netherlands
and all unlisted coun(+31) 346–551333
tries
Fax (+31) 346–550170
Internet http://www.qms.nl

Germany and Austria

)' 7
8;;
"

Vélizy Plus
1 Bis, Rue du Petit Clamart
78142 Vélizy Cedex
France
(+33) 1–410 79 393
Fax (+33) 1–408 30 110
Gustav Heinemann Ring 212
D-81739 Munich
Germany
(+49) 89 63 02 67 0
Fax (+49) 89 63 02 67 67
Via della Repubblica 56
43100 Parma
Italy
(+39) 52–1231 998
Fax (+39) 52–1232 902

)' 7

8;;
"

Arenavägen 41, 6th floor
121 77 Johanneshov
Sweden, Finland,
Sweden
Norway, and Denmark
(+46) 8–600 01 30
Fax (+46) 8–600 01 33

Saskay House
Unit 24 Sunninghill Business Park
Peltier Road, Sunninghill, Johannesburg
Republic of South Africa
(+27) 11–807 6957
Fax (+27) 11–807 6960

United Kingdom and
Ireland

Old Bridge House, The Hythe
Staines, Middlesex TW18 3JF
United Kingdom
(+44) 1784–442255
Fax (+44) 1784–461641

10BaseT/100BaseTX 3-5

Buttons
Control panel 4-3

Acrobat 1-5, 1-9
Reader 1-6
Using 1-6
Administration menu 4-15
Adobe
Acrobat 1-5, 1-9
Illustrator 5-2
PageMaker 5-3
Photoshop 5-3
Aldus
PageMaker 5-3
Persuasion 5-4
Application
Notes, QMS 3-8
PC 3-8

Cabling
10BaseT/100BaseTX 3-5
Ethernet 3-5
Network 3-5
Parallel 3-2
PC interface 3-2, 3-4
Serial 3-4
Clearance requirements 2-2
Configuration
Control panel 3-6
CrownAdmin 3-6
CrownNet Manager 3-6
Menu, see menu name
Remote Console 3-7

See also Configuration menu
Configuration menu 4-2
Accessing 4-5
Changes, canceling 4-12
Changes, saving 4-11
Character information, changing 4-8
Chart 4-13
Message window 4-2
Options, selecting 4-6
See also Configuration
Consumables
Installation 2-9
Control panel 3-6, 4-2
Buttons 4-3
Indicators 4-3
Message window 4-2
CorelDRAW 5-4
CrownAdmin 3-6
On-line help 3-19
CrownNet 3-6
CrownNet Manager 3-6
CrownNet menu 4-16
CrownNet Print Utility 3-19
Customer Response Center (CRC), QMS A-3,
A-4
Customer support, QMS A-2

Data indicator
Will not light 5-6
Documentation
Acrobat 1-5
Hard copies 1-7
Overview of this manual 1-8
Standard 1-3
Driver
Macintosh 3-17
PC 3-7
PostScript emulation 3-8
Windows 3.1, installing 3-10
Windows 95/98, installing 3-8
Windows for Workgroups 3.11, installing 3-10

Windows NT 3.51, installing 3-15
Windows NT 4.0 3-14
Windows, installing 3-7

Energy Star 2-4
English, setting language 4-5

French, setting language 4-5

German, setting language 4-5

Illustrator 5-2
Indicators
Control panel 4-3
Installation
Printer description files, PC 5-2
Printer options 2-9
Installation menu 4-21
Interface
Parallel connection 3-2
Serial connection 3-4
Interface configuration
Control panel 3-6
CrownAdmin 3-6
CrownNet Manager 3-6
Remote Console 3-7
Internet A-2

Keypad Language menu 4-5

Location requirements 2-2

—#,

Macintosh
Driver 3-17
Printing software 3-17
Macintosh Utilities, QMS
Installing 3-17
Manual
Acrobat 1-5
Contents 1-8
Hard copies 1-7
Overview 1-8
Typographic conventions 1-8
Menu
See Configuration menu
See menu name
Message window 4-2
Setting the language 4-5

National Service, QMS A-4
Network connection 3-5
Network Print Monitor 3-19

Operator Control menu 4-14
Options
See specific printer options

PageMaker 5-3
Parallel
Connecting via 3-2
PC
Application 3-8
Driver 3-7
Software 3-8
Software, printing 3-7
PDF file
Adobe Acrobat 1-5, 1-9
Persuasion 5-4
Photoshop 5-3

Power LED
Will not light 5-5
Power requirements 2-4
Energy Star, compliance 2-4
Printer
Control panel 3-6, 4-2
Location requirements 2-2
Message window 4-2
Overview 2-7
Power requirements 2-4
Problem checklist 5-5
Registration 2-6
Troubleshooting setup 5-2
Printer description files, PC 5-2
Printer driver
See Driver
Problem
See Troubleshooting

Q-FAX 3-8, A-2
QMS
Contact A-4
Customer Response Center (CRC) A-3, A-4
National Service A-4
Q-FAX 3-8
Registration, printer 2-6
Service call, placing 5-7
World-wide offices A-4
QuarkXPress 5-5
QuickTime 1-5, 1-9

Reboot Now? message 4-11
Registration, printer 2-6
Remote Console 3-7, 3-19
Requirements
Clearance 2-2
Location 2-2
Power 2-4
Window 3.1 driver 3-10
Windows 95/98 driver 3-8, 3-10

—#,

Windows for Workgroups driver 3-10
Windows NT 3.51 3-15
Windows NT 4.0 driver 3-14

Typographic conventions, manual 1-8

Video clips 1-5, 1-9

Serial
Connecting via 3-4
Service
Calling for service 5-7
United States A-3
Setup
Printer 2-2
Troubleshooting 5-2
Shipment
Contents 2-5
Software
PC 3-8
PC, printing 3-7
Spanish, setting language 4-5
Start-up page
Printing 2-9
Status message
Reboot Now? 4-11
Status page
Will not print 5-6
Support, QMS
Customer A-2
Internet A-2
Technical A-3
United States A-4
World-wide A-4

Windows driver
Installing 3-7
Windows 95/98 3-8
Windows for Workgroups 3.11 3-10
Windows NT 3.51 3-15
Windows NT 4.0 3-14
Windows3.1 3-10

Technical support, QMS A-3
Troubleshooting
Checklist, problem 5-5
ESP mode 5-6
Printer is printing codes 5-6
Printer problem checklist 5-5
Printer will not print 5-6
Service call, placing 5-7
Setup 5-2

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Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.2
Linearized                      : Yes
Encryption                      : Standard V1.2 (40-bit)
User Access                     : Print, Copy, Annotate, Fill forms, Extract, Assemble, Print high-res
Create Date                     : 1999:01:18 10:46:07
Producer                        : Acrobat Distiller 3.01 for Windows
Creator                         : FrameMaker 5.5.3L15a
Modify Date                     : 1999:01:19 11:19:24
Title                           : QMS 3260/4032 Print System Getting Started
Subject                         : QMS 3260 or 4032 printer
Author                          : QMS, Inc.
Keywords                        : QMS, 3260, 4032, 1800496-001b
Page Count                      : 86
Page Mode                       : UseOutlines

EXIF Metadata provided by EXIF.tools

Ibm Print System Qms 3260 Users Manual 3260/4032 Getting Started

QMS 3260 to the manual f29c0f6c-4091-4371-9ed6-64501cc6b82d

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