Ibm Print System Qms 3260 Users Manual 3260/4032 Getting Started
QMS 3260 to the manual f29c0f6c-4091-4371-9ed6-64501cc6b82d
2015-02-02
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Page Count: 86
- QMS3260/4032 Print System Getting Started
- Contents
- Introduction
- Setting Up Your Printer
- Printer to Host Connections
- Control Panel and Menu Flowcharts
- Troubleshooting Setup
- QMS Customer Support
- Index
®
The following are trademarks or registered trademarks of their respective owners. Other product names
mentioned in this manual may also be trademarks or registered trademarks of their respective owners.
Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks
may also be registered in other countries. QMS, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS
logo, and the Crown seal are registered trademarks of QMS, Inc., and CrownView, ImageServer, Multi-
Res, PS Executive Series, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe
Systems Incorporated for a page description language and may be registered in certain jurisdictions.
Throughout this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by Adobe
Systems for its PostScript Level 2 page description language. These capabilities, among others, are
implemented in this product through a QMS-developed emulation that is compatible with Adobe's
PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo/Adobe Systems Incorporated. 3Com,
3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple,
AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan.
Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus,
VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. CompuServe /H & R Block.
Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International
Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. Kodak, ColorSense/
Kodak. Microsoft, MS-DOS/Microsoft Corporation. Netscape/Netscape. NEC, VR4300/NEC. Novell and
NetWare/Novell, Inc. Pantone, PANTONE/Pantone. PANTONE is Pantone, Inc.’s check-standard trademark for
color reproduction and color reproduction materials. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc.
UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. All other trademarks are the
property of their respective owners.
The digitally encoded software included with your QMS 3260/4032 Print System is Copyrighted © 1999 by
QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or
copied in any form or in any manner or on any media, in whole or in part, without the express written
permission of QMS, Inc.
This manual is Copyrighted © 1999 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights
Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or
language, without the express written permission of QMS, Inc.
About the Printer ............................................................................................. 1-2
About the Documentation .............................................................................. 1-3
Standard Product Documentation 1-3
Related Documentation 1-5
Manuals on the CD-ROMs 1-5
About This Manual ......................................................................................... 1-8
Typographic Conventions 1-8
What's Next? ................................................................................................... 1-9
Introduction ..................................................................................................... 2-2
Finding a Good Location ............................................................................... 2-2
Location Requirements 2-2
Basic Printer Clearance 2-3
Printer Clearance with Optional Attachments 2-3
Power Requirements 2-4
Checking Shipment Contents .......................................................................2-5
Shipment Contents 2-5
Media 2-6
Registering the Printer ...................................................................................2-6
Getting Acquainted with Your Printer ...........................................................2-7
Base Model 2-7
With Options 2-8
Installing Consumables and Options ............................................................2-9
Printing a Start-up Page .................................................................................2-9
What's Next? ..................................................................................................2-10
Overview ...........................................................................................................3-2
Making a Parallel Connection .........................................................................3-2
What You Need for a Parallel Connection 3-2
Making the Connection 3-3
Making a Serial Connection ............................................................................3-4
What You Need for a Serial Connection 3-4
Making the Connection 3-4
Connecting to an Ethernet Network ..............................................................3-5
Connect to the Network 3-5
Install the CrownAdmin Software 3-6
Configure the Interface 3-6
Configure the Network 3-7
Drivers and Utilities .........................................................................................3-7
Installing a PostScript Printer Driver 3-7
Installing a QMS Level 2 Windows Driver 3-8
Macintosh Printing Software ........................................................................3-17
Installing Macintosh Utilities 3-17
Where To Go From Here ............................................................................... 3-19
If You Have Trouble ...................................................................................... 3-19
What's Next? ................................................................................................. 3-20
Operating the Control Panel .......................................................................... 4-2
Message Window 4-2
Control Panel Indicators 4-3
Control Panel Buttons 4-3
Setting the Message Window Language 4-5
Accessing the Configuration Menu 4-5
Selecting Configuration Menu Options 4-6
Changing Character Information 4-8
Saving Configuration Changes 4-11
Canceling Configuration Changes 4-12
Menu Flowcharts ........................................................................................... 4-13
Menu Chart Conventions 4-13
Operator Control Menu ................................................................................. 4-14
Administration Menu .................................................................................... 4-15
Administration/Communications/Resident NIC/CrownNet Menu 4-16
Installation Menu ........................................................................................... 4-21
!
Introduction ..................................................................................................... 5-2
Notes on Installing Printer Description Files .............................................. 5-2
Adobe Illustrator 5-2
Adobe Photoshop 5-3
PageMaker 5-3
Aldus Persuasion 5-4
CorelDRAW 5-4
Microsoft Excel 5-4
QuarkXPress 5-5
Other Applications 5-5
Printer Problem Checklist ..............................................................................5-5
Placing a Service Call ....................................................................................5-7
" #$
Sources of Support ........................................................................................ A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
Internet A-2
QMS Customer Response Center (CRC) A-3
QMS World-wide Offices ................................................................................ A-4
%
"!
The QMS 3260/4032 Print System comes in
three configurations:
QMS 3260/4032 base model QMS 3260/4032 EX model QMS 3260/4032 Imageserver
16 MB RAM (upgradable to
384 MB)
300x300, 600x600 dpi resolu-
tions; upgradable to 1200x600
or 1200x1200 dpi
Flash ROM for system software
QMS CrownNet for Ethernet
(10BaseT/100BaseTX) inter-
face
32 MB RAM (upgradable to
384 MB)
300x300, 600x600, 1200x600
dpi resolutions; upgradable to
1200x1200 dpi
Flash ROM for system soft-
ware
Internal hard disk
Time-of-day clock
QMS CrownNet for Ethernet
(10BaseT/100BaseTX) inter-
face
Supports popular image file
formats (bi-level CCITT Group
3 and 4 compressed TIFF,
CALS Raster, Postscript Level
2/CCITT, and QMS high-perfor-
mance CCITT Group 3 and 4
emulations)
32 MB RAM (upgradable to
384 MB)
300x300, 600x600, 1200x600
dpi resolutions; upgradable to
1200x1200 dpi
Flash ROM for system soft-
ware
Internal hard disk
Time-of-day clock
QMS CrownNet for Ethernet
(10BaseT/100BaseTX) inter-
face
32 ppm (pages-per-minute) for 3260 and 40 ppm for 4032
2 500-sheet letter/A4 media trays
50-sheet multipurpose tray
PostScript Level 2, HP PCL 5e, HP-GL, and Line printer emulations
Centronics/IEEE 1284 parallel, RS-232C serial, and QMS CrownNet Ethernet (EtherTalk, LAN
Manager/LAN Server, NetWare, TCP/IP) interfaces
Energy Star compliant (printer without advanced paper handling options)
!"
#"
"!'$
The documentation provides a window into the many capabilities of your printer. The
more familiar you are with the documentation, the easier it’ll be for you to achieve the
results you want from your printer. This section gives you an idea of how we’ve orga-
nized information and which documents you’ll probably refer to the most. This manual
can be used for the QMS 3260 Print System or the QMS 4032 Print System. Either printer
is referred to as QMS 3260/4032 Print System.
QMS 3260/
4032 Print
System
Getting
Started
You’re looking at this document right now. It introduces the
printer and documentation, provides instructions on
getting the printer set up and running, and explains the
control panel.
»Note:
This manual is also in Adobe Acrobat PDF
format on the QMS 3260/4032 Documentation CD-
ROM.
QMS 3260/
4032 Print
System
Operation
This manual guides you through the day-to-day operation
of your printer. It includes information on printing files,
adding print media, and replacing toner. It also includes
information on handling, cleaning, and maintaining your
printer; improving print quality; using CrownView, and
troubleshooting printer problems.
»Note:
This manual is also in Adobe Acrobat PDF
format on the QMS 3260/4032 Documentation CD-
ROM.
QMS 3260/4032
Documentation
CD-ROM
QMS 3260/
4032 Print
System
Options
(Adobe Acrobat
PDF format)
Refer to this manual for information on installing and using
printer options: advanced paper handling, emulations,
security key, memory upgrades, fonts, interfaces, hard
disks, and system software updates.
!"
QMS 3260/4032
Documentation
CD-ROM
QMS 3260/
4032 Print
System
Reference
(Adobe Acrobat
PDF format)
Refer to this manual when you need to change your
printer’s configuration. It also provides information on
typefaces and fonts, job accounting, printer memory, and
other advanced printer features. The system administrator
should get the most use from this manual.
Software
Utilities
CD-ROM
QMS Crown
Remote
Console
User’s Guide
(Adobe Acrobat
PDF format)
This manual describes how to use the Remote Console
software to access printer information and change printer
configuration settings from anywhere on the network.
Software
Utilities
CD-ROM
QMS Crown
Network Notes
(Adobe Acrobat
PDF format)
Refer to this document for network tips. It discusses 3Com
3+Open, Banyan VINES, LAN Manager-based LANs,
Novell NetWare, TCP/IP, UNIX, DECnet, and VMS. In
most cases, only advanced network users and system
administrators need this information.
Software
Utilities
CD-ROM
QMS
CrownNet
Setup Guide
(Adobe Acrobat
PDF format)
Refer to this manual for complete setup information on the
QMS CrownNet Ethernet and QMS CrownNet Token-Ring
interfaces.
Software
Utilities
CD-ROM
QMS Crown-
Net System
Administra-
tor’s Guide
(Adobe Acrobat
PDF format)
Refer to this manual when configuring the printer’s QMS
CrownNet Ethernet or optional QMS CrownNet Token-
Ring interface and when using the QMS CrownAdmin
software.
!"
#" $
Several other documents are also helpful when using your printer:
The manuals included on the QMS 3260/4032 Print System
Documentation
and QMS
Software Utilities
CD-ROMs are in Adobe Acrobat PDF format. We’ve also provided
the Acrobat Reader and QuickTime programs on both CD-ROMs. The CD-ROM insert
provides instructions on installing them.
Software
Utilities
CD-ROM
QMS Crown
Document
Option
Commands
(Adobe Acrobat
PDF format)
This manual lists and explains all QMS Document Option
Commands (DOCs), software codes you insert in
documents to enable printer features that can’t be
accessed by your application or page description
language. Printer-specific DOCs are listed in appendix C,
“Document Option Commands,” of the
Reference
manual.
In most cases only advanced users or system
administrators need this information.
PostScript
Reference Manuals Other manuals that contain PostScript information are the
PostScript Language Reference Manual
(Adobe Systems,
Inc., Reading, MA: Addison-Wesley, 1990 ISBN-0201-
18127-4), and other PostScript
Language Reference
Manual
supplements.
QMS Imageserver
Option Installation
Guide and QMS
Imageserver
Option User’s
Guide
These manuals discuss installation of the ImageServer
option and using the printer-resident ImageServer
emulations—TIFF, CALS, and CCITT.
Other Reference
Sources Don’t forget that your application documentation, host
operating system documentation, and network
documentation all contain useful printing information.
Further information on QMS printers is available through
the Internet and Q-FAX. See appendix A,“QMS Customer
Support,” for details.
!"
! "
Adobe Acrobat PDF-formatted manuals give you more flexibility and convenience
than do hardcopy manuals when you have to access information. Here are some of
the advantages PDF-formatted manuals provide:
You can store the PDF manuals in a central location for access by anyone on the
network.
You can view and print the manuals on Windows, Macintosh, and UNIX platforms.
You can view the manuals on web-browsers using the Acrobat plug-in.
You can view the manuals on-screen in different formats (side-by-side or two-up,
one page at a time, scrolling two-up, article flow, and zooming capability up to
800%).
You can conduct full-text searches through all of the manuals.
You can watch QuickTime video clips on Windows and Macintosh platforms that
enhance the text and illustrations for a number of commonly performed
procedures. (When installing the Reader, be sure to select the option to install
QuickTime.)
You can print only the manual pages that you need.
The PDF-formatted manuals have been enhanced for on-screen viewing and nav-
igation. Throughout each manual are numerous hotlinks to cross-reference points.
The table of contents and the index are fully hotlinked to their respective page ref-
erences, and all World Wide Web addresses are linked to their respective home
pages.
We hope you enjoy using the Acrobat software to access the information in your man-
uals. They’ll never become dog-eared and yellowed or collect dust on some forgotten
shelf since you have quick on-line access. Your PDF-formatted manuals will empower
you to take full advantage of all the capabilities of your printer.
# "
When you use Acrobat to view your manuals, keep the following tips in mind for using
some of the navigation features built into Acrobat and your manuals.
You may view the document in three different styles: page only, with bookmarks,
or with thumbnails. Try each to see which you like best. Viewing with bookmarks
will enable you to use a quick table of contents to move around the document.
!"
#" %
The toolbar also gives you quick access to page navigation features. For exam-
ple, you may click a button to advance (>) or reverse (<) one page, go to the start
(|<) or end (>|) of the document, or use the history button (<<) to go to the previ-
ous pages you viewed. There are other buttons in the toolbar to change view or
magnification of the document.
As you browse through the document the open hand tool will sometimes turn into
a pointing hand. You have discovered an embedded link in the manual. You will
find these links in the table of contents, index, www addresses, and cross-refer-
ences. Click on the link to jump to a new location.
You may discover a movie camera icon on Windows and Macintosh plat-
forms. Click the icon to play a QuickTime video clip of the procedure
described in the text.
Use the Acrobat Reader Online Help for a more complete explanation of these
features.
$
All QMS manuals are also available in hard copy. In the US, call QMS Supplies and
Accessories at 1 (800) 523-2696 for purchase information. Elsewhere, refer to
appendix A‚ “QMS Customer Support.”
In addition, many applications, utilities, and printer drivers on the QMS
Software Utili-
ties
CD-ROM are available on alternate media. Contact your QMS vendor for media
availability and purchase information. You can also download many of these files via
ftp from our World Wide Web Server at http:/www.qms.com, our ftp resource at
ftp.qms.com, or CompuServe at go qmsprint. Refer to appendix A‚ “QMS Customer
Support,” for sales and support locations and telephone numbers.
&'
(
"!
The following typographic conventions are used in this manual:
Introduction Presents an overview of the documentation and of
the printer’s features.
Setting Up Your
Printer
Guides you in selecting a location for your printer
and explains how to unpack and set up your printer.
Printer to Host
Connections
Explains how to connect the printer to a PC using
either the parallel or serial port, how to connect to an
Ethernet network.
Control Panel and
Menus
Explains how to use the printer control panel for
configuration and lists the configuration menus.
Troubleshooting
Setup
Guides you through common problems that may
occur during setup.
QMS Customer
Support
Provides product sales and support telephone
numbers and describes how to communicate with
QMS through the Internet and Q-FAX.
Mixed-Case
Courier
Text you type, and messages and information displayed on the
screen
Mixed-Case
Italic Courier
Variable text you type; replace the italicized word(s) with
information specific to your printer or computer
UPPERCASE
COURIER
Information displayed in the printer message window
lowercase bold PostScript operators and DOS commands
lowercase italic
Variable information in text
UPPERCASE File and utility names
)*+,-
#" .
»Note:
Notes contain tips, extra information, or important information that deserves
emphasis or reiteration.
▲Caution:
Cautions present information that you need to know to avoid equipment
damage, process failure, or extreme annoyance.
WARNING!
Warnings indicate the possibility of personal injury if a specific procedure
is not performed exactly as described in the manual.
ACHTUNG!
Bitte halten Sie sich exakt an die im Handbuch beschriebene
Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.
()*%+
Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the
printer, register the printer, turn the printer on, and print a start-up page.
↵Press the Enter key (PC) or Return key (Macintosh)
^ Press and hold down the Ctrl key (PC)
In Adobe Acrobat PDF versions of the manual, click to play a
QuickTime video clip of the procedure described in the text.
& & &
“Introduction” on page 2-2
“Finding a Good Location” on page 2-2
“Checking Shipment Contents” on page 2-5
“Registering the Printer” on page 2-6
“Getting Acquainted with Your Printer” on page 2-7
“Installing Consumables and Options” on page 2-9
“Printing a Start-up Page” on page 2-9
#"
This chapter explains how to set up your printer for the first time. It includes informa-
tion on finding a good location for the printer, unpacking and checking the shipment
contents, installing consumables (toner cartridge), loading the media cassettes, turn-
ing the printer on, and printing a start-up page.
,-
Away from cooling and heating sources, extreme temperature changes, direct
sunlight, excessive dust, corrosive chemicals or vapors, water pipes, refrigerators,
and any strong electromagnetic field (such as that created by an air conditioner),
Away from items that can easily burn (such as curtains) and items that produce
excessive vibration.
In an area with a temperature range of 41°–95° F (5°–35° C) and relative humidity
range of 15%–85%.
On a hard, level surface capable of supporting the 91 lb (41 kg) printer.
Near your computer—6.5' (2 m) or less for an IEEE 1284 bi-directional parallel
connection; cables for other connections may be longer.
Close to an easily accessible power supply. Don’t connect it to the same electrical
outlet as noise-generating equipment.
In a well-ventilated room.
With enough space to allow adequate ventilation and easy servicing.
/
0"
123
!
142"/106 cm
214"/36.4 cm
38"/20 cm
48"/20 cm
518"/46 cm
643"/108.4 cm
12
3
4
5
6
1
2
3
4
5
6
142"/106 cm 225"/63 cm
38"/20 cm 439"/100 cm
518"/46 cm 681"/206.9 cm
/
0"
Your printer requires a properly grounded AC outlet with a rated line voltage of 100
V, 120 V, or 220-240 V.
The line voltage must remain within ±10 percent of the rated voltage for proper
operation of the printer.
The amperage capacity of the electrical outlet must be at least 1.2 times that used
by the printer.
The maximum electrical current required during operation is 9.5 amps for a 100 V
system, 9.5 amps for a 120 V system, and 5.2 amps for a 220-240 V system.
Noise-generating equipment should not be connected to the same electrical outlet
as the printer.
The recommended frequency is 50-60 Hz ±3 Hz for a 100 V system, 50-60 Hz ±3
Hz for a 120 V system, and 50-60 Hz ±3 Hz for a 220-240 V system.
%&
The QMS 3260/4032 Print System is compliant with
US Environmental Protection Agency (EPA) Energy
Star regulations (printer without advanced paper han-
dling options.) After a specified period of inactivity, the
printer changes to a low-power state (the engine
remains on, but the fuser turns off). When a print job
is received, the printer returns to normal power within
90 seconds.
"42
123 $
.$
Make sure that all items are included in your shipment before setting up your printer. If
any items are missing or damaged, contact your shipping company or your QMS ven-
dor. See appendix A, “QMS Customer Support,” for product sales and support infor-
mation.
Printer
Toner cartridge
Power cord
QMS 3260/4032
Quick
Setup
QMS 3260/4032 Print System
Getting Started
(this manual)
QMS 3260/4032 Print System
Operation
QMS 3260/4032 Print System
Documentation
CD-ROM
— QMS 3260/4032 Print System Quick Setup
— QMS 3260/4032 Print System Getting Started
(this manual)
— QMS 3260/4032 Print System Operation
— QMS 3260/4032 Print System Options
— QMS 3260/4032 Print System Reference
— Adobe Acrobat Reader 3.0 software
QMS
Software Utilities
CD-ROM
Warranty and registration card
»Note:
Interface cables aren’t included in the shipment. If you need cables, contact
your QMS vendor or a local computer store. See chapter 3 of this manual for
information on the type cable needed.
5
If you need alternate media for your printer documentation, contact your QMS vendor
for media availability and purchase information. (See appendix A, “QMS Customer
Support,” for sales and support locations and telephone numbers.)
/
You can register your printer through our World-Wide Web site,
http://www.qms.com/support/prodreg. To register by mail, fill out and send in your war-
ranty card. To register by telephone, in the US call QMS at (334) 633-4500. In other
countries, refer to appendix A, “QMS Customer Support,” for the appropriate tele-
phone number.
"6
73
123 %
,"0
Before installing the consumables and operating the printer, you should become famil-
iar with the components and areas of your printer.
"6
73
(
"
Duplexer
Face-Up Tray
High-Capacity
HCIF
High-Capacity
Input Feeder
(HCIF)
Output
Stacker
(HCOS)
#''
'
82
123 .
$!1
Follow the instructions in the
Quick Setup Guide
included with your printer shipment to
install the toner cartridge and paper. Use the
Quick Setup Guide - Options
to install
options included with your shipment.
»Note:
Remember to turn off the printer before you install an option.
2
1 Make sure the printer is turned off.
2 Plug the printer into a grounded, surge-
protected, electrical outlet.
3 Turn on the printer.
Press in the power button next to the control
panel. After a brief warm-up (typically
3 minutes) the printer produces a start-up
page. More information about start-up pages
is included in the
Reference
manual.
»Note:
The number of sheets/faces printed statistics on the start-up page will differ
from the number of sheets/faces printed statistics in CrownView and on the
consumables statistics page (Operator Control/Consumables/Print Statistics). The
numbers on the start-up page refer to the number of sheets/faces printed during
the life of the printer. The numbers in CrownView and on the consumables
statistics page refer to the number of sheets/faces printed to date during the
current consumables tracking period (Administration/Consumables/Start Period
menu).
4 If the start-up page doesn’t print or the print quality is not good, see chapter
5,“Troubleshooting Setup.”
87
133
1 Turn off both the printer and the computer.
2 Connect the printer to the computer or network.
If you’re connecting to a computer through a parallel interface, see “Making a
Parallel Connection” on page 3-2.
If you’re connecting to the computer through a serial interface, see “Making a
Serial Connection” on page 3-4.
If you’re connecting to the computer through the Ethernet interface, see “Con-
necting to an Ethernet Network” on page 3-5.
»Note:
If the printer is more than 6.5 feet (2 meters) from the computer, we
recommend using an Ethernet or serial connection for better communication.
3 Install a printer driver.
See “Drivers and Utilities” on page 3-7.
.
"#$%
Interface cables are not included with your printer. If you’re replacing a printer, you
may already have the necessary cables. If not, you’ll need to purchase the cables from
your QMS vendor or a local computer store.
To connect your printer to a single computer, you need a parallel cable with a 36-pin
male and a 25-pin male connector.
'(&&& &
Your printer supports both Centronics parallel and IEEE 1284 bidirectional parallel
communications. The type of parallel cable you use depends on the type of parallel
communication your computer supports (check your computer user’s manual if you’re
unsure).
4'''
"
9"
If your computer supports IEEE 1284 bidirectional parallel communication, you
need an IEEE 1284 bidirectional parallel cable (IEEE 1284 is indicated on the
cable). This cable must be 6.5 feet/2 meters or less in length.
If your computer supports only Centronics parallel unidirectional communication,
you may use either a Centronics parallel cable (unmarked on cable) or an IEEE
1284 bidirectional parallel cable (IEEE 1284 is indicated on the cable). QMS rec-
ommends the IEEE 1284 cable. The IEEE 1284 cable must be 6.5 feet/2 meters
or less in length while the Centronics cable may be longer.
&
1 Turn off both the printer and the computer.
2 Connect the computer and the
printer using a parallel cable.
a Connect the 25-pin end of the
cable to the computer’s parallel
port, and then tighten the
screws.
b Attach the 36-pin end of the
cable to the printer’s parallel
port, and close the clips. Turn
on both the printer and the
computer.
3 Turn on both the computer and
the printer.
A start-up page should print. If it doesn’t, refer to chapter 5, “Troubleshooting
Printer Problems,” of the
Operation
manual.
4 Test the communication between the printer and the computer.
You can do this by sending a file from one of your applications, or refer to chapter
5, “Troubleshooting Printer Problems,” of the
Operation
manual.
4'
"
.
"#$%
Interface cables are not included with your printer. If you’re replacing a printer, you
may already have the necessary cables. If not, you’ll need to purchase the cables from
your QMS vendor or a local computer store.
To connect your printer to a single computer, you need a serial cable with either a 9- or
25-pin connector (depending on your computer’s serial port) and a 9- or 25-pin null
modem assembly to connect to the serial cable. Depending on the type of null modem
assembly you have, you may also need a 9-to-25-pin adapter. See appendix B, “Tech-
nical Specifications,” in the
Reference
guide for cable pin-outs or your cable vendor for
more specific cable assembly information.
'(& &
For best results, the serial cable should be less than 25 feet (7.6 meters long).
&
1 Turn off both the printer and the computer.
2 Connect the computer and
the printer using a serial
cable.
a Connect the serial cable
(with the null modem
adapter attached) to the
computer’s 9- or 25-pin
male serial port, and tighten
the screws.
b Connect the other end of
the cable to the printer’s
serial port, and tighten the
screws.
3 Turn on both the printer and the computer.
"
:+74
9" $
A start-up page should print, and Serial RS-232C should be listed as an interface.
If it doesn’t, refer to chapter 5, “Troubleshooting Printer Problems,” of the
Opera-
tion
manual.
4 Test the communication between the printer and the computer.
You can do this by sending a file from one of your applications, or refer to chapter
5, “Troubleshooting Printer Problems,” of the
Operation
manual.
4*.
The QMS CrownNet Ethernet interface combines hardware and host software to allow
printer connection to an Ethernet network. CrownNet supports the following:
The instructions given in this section are the minimum steps needed to get your printer
up and printing. For complete installation information refer to the QMS
CrownNet
Setup Guide
on the QMS
Software Utilities CD-ROM
. For information on configuring
the CrownNet interface and using the CrownNet software (CrownAdmin, CrownAdmin,
CrownNet Manager, and the CrownNet Print Utility for Windows), refer to the QMS
CrownNet System Administrator’s Guide
on the QMS
Software Utilities CD-ROM
.
$ &
The printer provides a twisted-pair (10BaseT/100BaseTX) Ethernet interface.
Twisted-pair Ethernet connections use RJ45 connectors.
Operating System Protocol
Macintosh EtherTalk
LAN Manager/LAN Server NetBIOS/NetBEUI
NetWare IPX/SPX
UNIX or OS/2 TCP/IP
Windows 3.1/Windows 95/98 TCP/IP/NetBIOS/NetBEUI
Windows NT TCP/IP/NetBIOS/NetBEUI
"
:+74
1 Turn off the printer, and
unplug the power cord.
2 Connect one end of the
twisted-pair Ethernet cable
to the printer’s Ethernet port.
3 Connect the other end of the
cable to the 10BaseT/
100BaseTX concentrator.
4 Plug in the printer, and turn it
on.
' !%
If you’re controlling your printer over the network, CrownAdmin is recommended for its
ease of use. But it’s not necessary to do this right now. You can install CrownAdmin
software after the printer is up and printing.
For complete instructions, refer to the
QMS
CrownNet Setup Guide
on the QMS
Soft-
ware Utilities CD-ROM.
%'%
This section briefly describes the ways to configure the CrownNet Ethernet printer
interface. For a complete discussion of all of the configuration options available through
the Administration/Communications/Resident NIC/CrownNet menu, see the QMS
CrownNet Setup Guide
on the software utilities CD-ROM.
You can make these configuration changes through any of the following means:
Printer control panel—For information on using the printer control panel to
change configuration menu settings, refer to chapter 4, “Control Panel and Menu
Flowcharts,” of this manual or chapter 2, “Printer Configuration,” of the
Reference
manual.
CrownAdmin for DOS, CrownAdmin (for AIX, HP-UX, Macintosh, OS/2,
Solaris/SunOS, and Windows/Windows NT/Windows for Workgroups), or
CrownNet Manager (for OS/2)—For more information on using this software,
refer to the appropriate chapter in the QMS
CrownNet System Administrator’s
Guide
or to the software’s on-line help.
!1'
9" %
Remote Console—For information on accessing Remote Console through a tel-
net session, refer to the appropriate chapter in the QMS
CrownNet System
Administrator’s Guide
. For information on using Remote Console, refer to the
QMS
Crown Remote Console User’s Guide
.
%$ &
Refer to the QMS
CrownNet Setup Guide
on the software utilities CD-ROM for infor-
mation on configuring your network.
'3
If you're replacing a PostScript printer, you can probably start printing now with the
printing software already in place. Refer to your application documentation for instruc-
tions on sending documents to the printer.
However, if you want to be able to use all your printer’s special features, or if you've
never printed to a PostScript printer before, we recommend you take a few minutes to
make sure you have the following printing software installed:
A PostScript Level 2 printer driver
Printer description files (if you use QuarkXPress 3.3, PageMaker, or Photoshop).
See chapter 5, “Notes on Installing Printer Description Files” on page 3-2.
'
)(&
If you're using Windows, we recommend that you install one of the QMS-developed
Level 2 Windows drivers on the QMS
Software Utilities
CD-ROM we shipped with your
printer. Drivers are available for
Windows 3.1
Windows for Workgroups 3.11
Windows 95/98
Windows NT 3.51
!1'
(
Windows NT 4.0
The auto-installation program on the QMS Software Utilities CD-ROM will give you the
choice of drivers to install. The auto-installation program is available only for Windows
95/98 and Windows NT 4.0. For earlier versions of Windows refer to the README file
on the CD-ROM for further information and information on the directory location of
each driver. Then refer to the README file in that directory for more installation infor-
mation.
)(&
If you're using a non-Windows application, read the printing section of the applica-
tion documentation for information on choosing a PostScript driver. If the application
does not provide a PostScript driver, contact the application manufacturer to see if one
has become available since you bought the program. See appendix A, “QMS Cus-
tomer Support,” for information.
Also, check to see if application notes (tips for printing from specific applications) are
available for your application from Q-FAX or the QMS
website. Appendix A, “QMS
Customer Support,” explains how to use these QMS information services.
'()"
)(*+
System Requirements
An IBM or compatible computer with 386 or higher processor
A hard disk with at least 1 MB of free space
At least 4 MB of RAM
Windows 95/98
Installation
▲CAUTION:
Windows limits the total number of installed printers to 16.
▲CAUTION:
Problems may occur if you install both the QMS PostScript printer driver
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the
same printer model name (for example, “QMS 4032” or “QMS
3260
”
), the driver
registry entry for one will overwrite the other (even if you have assigned different
printer names), and unpredictable behavior will result. If one of these drivers is already
installed, you must delete it before installing the other.
!1'
9" .
1 With Windows 95/98 running, insert the
QMS Software Utilities
CD-ROM in
your computer’s CD-ROM drive.
The CD-ROM automatically boots.
2 In the Welcome dialog box, select Install Printer Utilities and Drivers.
3 Read the installation note and then choose Next.
4 In the Installation Type dialog box select either General Use Installation or
Network/Custom Installation, and choose Next.
5 Select QMS Advanced Level 2 Driver for Win95/98 and choose Next.
6 Read the help screen for Microsoft's Add Printer Wizard, and choose Next.
7 Follow the instructions in the Add Printer Wizard.
8 When you’re prompted to select a manufacturer and printer, choose Have
Disk...
9 In the Install From Disk window, choose Browse...
10 Change to the
x
:\PLATFORM\WINDOWS\DRIVERS\ADVPS2 directory, where
x
is the drive in which you installed the CD-ROM in step 1.
QMS.INF displays in the File Name list.
11 Choose OK to return to the Install from Disk window.
12 Choose OK again.
A list of QMS printers displays in the Printers list.
13 Select the appropriate printer, and then continue following the instructions
in the Add Printer Wizard to complete the installation.
▲CAUTION:
If you use (or plan to use) Microsoft Word 7.0, do not use the
characters “ on ” (the word “on” with a space before and after it) when prompted to
name the printer. Word will not display the printer properties of any printer with
these characters in its name.
The installation program copies the driver-related files into the \WINDOWS\SYS-
TEM directory and updates the Registry.
The program also copies PPD and PDF files into separate subdirectories under
the QMSPS directory. (See your printer documentation for more information on
!1'
using these files.) You may delete these files if you don't use applications that
require them.
14 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel or Back to exit from the
setup program.
15 Remove the CD-ROM, and store it in a safe place.
16 Access the default driver settings through the Start/Settings/Printers menu.
Use the online help in the driver for information on driver settings.
)(,-)(.)!,-
»Note:
This driver will also work for Windows 95/98 but we recommend you use the
updated Level 2 driver for Windows 95/98. See “Windows 95/98” on page 3-8 for
installation instructions.
System Requirements
An IBM or compatible computer with 386 or higher processor
A hard disk with at least 1 MB of free space
At least 4 MB of RAM
Either Windows 3.1, Windows for Workgroups 3.11, Windows 95, or Windows 98
!1'
9"
Installation
▲CAUTION:
Windows limits the total number of installed printers to 16.
▲CAUTION:
Problems may occur if you install both the QMS PostScript printer driver
and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the
same printer model name (for instance “QMS 3260"), the driver registry entry for one
will overwrite the other (even if you have assigned different printer names), and
unpredictable behavior will result. If one of these drivers is already installed, you must
delete it before installing the other.
1 With Windows running, insert the QMS Software Utilities
CD-ROM in the appropriate drive on your computer.
2 Access the QMS Printer Utilities Setup:
Windows 95/98—Skip to step 3 because the CD-ROM automatically boots
and starts the QMS Printer Utilities Setup.
Windows 3.1/Windows for Workgroups 3.11—In Explorer, change to the direc-
tory in which you inserted the CD-ROM in step 1, and then double-click the
SETUP.EXE icon.
3 In the Welcome dialog box, select Install Printer Utilities and Drivers.
4 Read the installation note and then choose Next.
5 In the Installation Type dialog box select either General User Installation or
Network/Custom Installation, and choose Next.
6 Select QMS Level 2 Driver for Win 3.x - Win95,98 and choose Next.
7 Read the help screen for Microsoft's Add Printer Wizard, and choose Next>.
8 Follow the instructions in the Add Printer Wizard.
9 When you’re prompted to select a manufacturer and printer, choose Have
Disk...
10 In the Install From Disk window, choose Browse...
11 Change to the
x
:\PLATFORM\WINDOWS\DRIVERS\PSLVL2 directory, where
x
is the drive in which you installed the CD-ROM in step 1.
QMS.INF displays in the File Name list.
12 Choose OK to return to the Install from Disk window.
!1'
13 Choose OK again.
A list of QMS printers displays in the Printers list.
14 Select the appropriate printer, and then continue following the instructions
in the Add Printer Wizard to complete the installation.
▲CAUTION:
If you use (or plan to use) Microsoft Word 7.0, do not use the
characters “ on ” (the word “on” with a space before and after it) when prompted to
name the printer. Word will not display the printer properties of any printer with
these characters in its name.
The installation program copies the driver-related files into the \WINDOWS\SYS-
TEM directory and updates the Registry (Windows 95/98) and WIN.INI (Windows
3.1 or Windows for Workgroups 3.11) accordingly. Consequently, the specified
printers do not need to be installed using Start>Settings>Printers (Windows 95) or
Control Panel (Windows 3.1 or Windows for Workgroups 3.11).
The program also copies PPD and PDF files into separate subdirectories under
the specified installation directory. (See your printer documentation for more infor-
mation on using these files.) You may delete these files if you don't use applica-
tions that require them.
»Note:
If a printer using a Microsoft PostScript printer driver (instead of a QMS
Level 2 printer driver) is already installed, the installation program will not
overwrite the printer entry if it has the same printer name. Either remove or
rename the existing printer entry before installing a new printer entry.
15 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel or Back to exit from the
setup program.
16 Remove the CD-ROM, and store it in a safe place.
!1'
9"
17 Access the default driver settings through the Start/Settings/Printers menu.
Use the online help tips and information on how to use specific features of
the driver.
»Note:
The QMS Level 2 Windows Driver ships with a default setting of “Compress
Output.” This feature decreases the time the file stays out on the network because
the data is compressed at the host, transferred to the printer, and then
decompressed. However, for users who are not on a network, this feature slows
print time via the parallel port. To disable this feature, on the Output tab deselect
“Compress Output” by clicking on the box. This will greatly reduce print times via
the parallel port.
!1'
)(-
System Requirements
An IBM or compatible computer with 386 or higher processor
A hard disk with at least 25 MB of free space
At least 16 MB of RAM (32 MB recommended)
Windows NT 4.0
Installation
»Note:
If you want to be able to print to a QMS CrownNet port, the QMS Network Print
Monitor or
the
CrownNet Print Utility for Windows must be installed on your Windows
NT workstation or server, and a port must be created before continuing with this
installation procedure. See the PRTMONNT.PDF file (Adobe Acrobat format) in the
\PLATFORM\WIN_NT\MONITOR directory of the QMS
Software Utilities
CD-ROM for
details on installing and setting up this utility. In addition, if a Windows NT 4.0 or a
QMS Level 2 Windows NT 4.0 printer driver has been previously installed, you must
use the reinstallation procedure on page 15.
1 With Windows NT 4.0 running, insert the QMS
Software Utilities
CD-ROM
disk in the CD-ROM drive on your workstation.
The CD-ROM automatically boots.
2 In the Welcome dialog box, select Install Printer Utilities and Drivers.
3 Read the installation note and then choose Next.
4 In the Installation Type dialog box select either General User Installation or
Network/Custom Installation, and choose Next.
5 Select QMS Level 2 Driver for Windows NT 4.0 and choose Next.
6 Read the help screen for Microsoft's Add Printer Wizard, and choose Next.
7 Follow the instructions in the Add Printer Wizard.
8 When prompted to select a manufacturer and model of printer, choose Have
Disk.
9 In the Install from Disk dialog box, choose Browse.
!1'
9" $
10 Change to the
y:
/PLATFORM/WIN_NT/DRIVER/4X/
type
directory, where
y
is
the workstation’s CD-ROM drive, and
type
is the type of processor on your
workstation.
QMS.INF displays in the File Name list.
11 Choose OK to return to the Install from Disk window.
12 Choose OK again.
A list of QMS printers displays.
13 Select QMS 3260/4032 Print System, and then continue following the
instructions in the Add Printer Wizard to complete the installation.
14 When you're returned to the QMS Printer Utilities Setup, continue to install
other printer utilities or drivers, or choose Cancel to exit from the setup
program.
15 Remove the CD-ROM, and store it in a safe place.
Reinstallation
»Note:
If a Microsoft Windows NT 4.0 or a QMS Level 2 Windows NT 4.0 printer driver
has been previously installed, you must use the following procedure to delete the files
before installing a new printer driver.
1 Open Windows NT Explorer (from the Start>Programs menu choose Win-
dows NT Explorer).
2 Delete the printer(s) you want to replace or upgrade.
3 Install the new printers using the installation procedure on page 14.
4 Reboot your workstation.
)(,-*
The QMS printer drivers for Microsoft Windows NT 3.5x support all of your printer's
features. You can print from Windows NT over the network using one of the following
three protocols:
TCP/IP
NetBIOS/NetBEUI
!1'
TCP/IP
1 Insert the QMS Software Utilities CD-ROM containing the printer drivers in
the appropriate drive at your workstation.
2 Open Print Manager.
3 Choose Printer.
4 Choose Create Printer.
5 Type the name of the printer in the Printer Name edit box. This is the name
that Windows NT will use to identify the printer.
6 Select the driver in the Driver list box.
If your printer is not shown in the list of printers that ships with Windows NT, scroll
to the bottom of the list and choose Other. You will be prompted for the path of the
PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-
form\win_nt\ppd\3x\alpha\QMS4032.ppd).
7 Type a printer description in the Description edit box.
8 Select Print and choose Other.
9 Select LPR Port.
10 Check with your system administrator the correct IP address of the printer,
and type it (without leading zeros) in both the Name Or Address Of Host
Providing LPD and Name Of Printer On That Machine edit boxes.
11 Choose Okay and close the Print Manager.
NetBIOS/NetBEUI
»Note:
The QMS CrownNet Print Utility must be installed on your Windows NT
workstation or server and a port must have been created. See the “QMS CrownNet
System Administrator's Guide” for details on installing and setting up this utility.
1 Insert the QMS Software Utilities CD-ROM containing the printer drivers in
the appropriate drive at your workstation.
2 Open Print Manager.
3 Choose Printer.
4 Choose Create Printer.
"
;7
9" %
5 Type the name of the printer in the Printer Name edit box. This is the name
that Windows NT will use to identify the printer.
6 Select the driver in the Driver list box.
If your printer is not shown in the list of printers that ships with Windows NT, scroll
to the bottom of the list and choose Other. You will be prompted for the path of the
PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-
form\win_nt\ppd\3x\alpha\QMS4032.ppd).
7 Type a printer description in the Description edit box.
8 Select Print and choose Other.
9 Select Local Port.
10 Type the path of the spool directory and the port name (for example,
c:\spool\QMS3260 (where c:\spool is the spool directory and QMS3260 is
the port name).
11 Choose Okay and close the Print Manager.
5
If you’re replacing a PostScript laser printer, you can probably start printing now with
the printing software already in place. Refer to your application documentation for
instructions on sending documents to the printer.
However, if you want to be able to use all your printer’s special features or if you’ve
never printed to a PostScript printer before, we recommend you take a few minutes to
make sure you have the following printing software installed:
QMS Macintosh Utilities
A PostScript printer driver, usuallly installed with the Macintosh system software
Application-specific printer files
'*
QMS Macintosh Utilities are programs for controlling the printer from the Macintosh. It
is included on the
QMS Software Utilities
CD-ROM that shipped with your printer.
"
;7
(
1 With the Macintosh on, insert the
QMS Software Utilities
CD-ROM in your
Macintosh’s CD-ROM drive.
2 If necessary, double-click the CD-ROM icon to display the CD-ROM contents.
3 Double-click the PLATFORM folder icon to display the folder contents.
4 Double-click the MAC folder icon to display the folder contents.
5 Double-click the INSTALL icon.
6 In the dialog box that appears, verify the Install location.
To change the Install Location you can either use the drop-down list box to display
and select the appropriate disk, or you can choose the Switch Disk button to scroll
through the available disks.
7 Also in the dialog box, choose Easy Install or Custom Install.
Easy Install automatically installs the PPDs, the screen fonts, the utilities
installer, and PDFs (if needed.)
Custom Install allows you to choose the options you want to install. This is
used to install software for older QMS products. The amount of available
space on your hard disk and the amount of space necessary for all of the
selected options are indicated near the bottom of the window.
»Note:
If you're using Custom Install, you can click the small icon (it looks like a
capital I inside a square) to the right of each install option for more information
about that option.
8 Choose the QMS 3260 or the QMS 4032.
9 Choose the Install button to begin.
Installation takes only a few minutes. The Installer places all of the options inside a
newly created QMS ffolder in the location you chose in step 6.
10 When the installation is finished, you're prompted to choose either Con-
tinue, Restart, or Quit.
Continue allows for additional installations of the software, Restart is required if
items were installed in the system folder, and Quit exits the installer program.
)&/
9
9" .
( ,$
In addition to this chapter, the following documentation on the QMS
Software Utilities
CD-ROM contains information you may need:
QMS
CrownNet Setup Guide
—Contains detailed setup information.
QMS
CrownNet System Administrator’s Guide
—Provides detailed configuration
and utility information.
CrownAdmin on-line help—Contains detailed information on using CrownAdmin.
Choose Contents from the Help menu in the main CrownAdmin window (or
choose any Help button) to access the on-line user’s guide.
CrownNet Print Utility on-line help—Contains detailed information on using
CrownNet Print Utility.
QMS Printer Utility on-line help—Contains information on using the QMS Printer
Utility for Macintosh.
QMS
Crown Remote Console User’s Guide
—Explains how to use Remote Con-
sole to control printing from a workstation anywhere on the network.
Your network documentation—Contains information on printing.
QMS
Network Print Monitor for Windows NT Administrator’s Guide
—Contains
detailed information on using the QMS Network Print Monitor for Windows NT.
QMS Network Print Monitor for Windows NT on-line help—Contains detailed infor-
mation on using the QMS Network Print Monitor for Windows NT.
Network Print Monitor for Windows 95 Administrator’s Guide
—Contains detailed
information on using the QMS Network Print Monitor for Windows 95.
QMS Network Print Monitor for Windows 95/98 on-line help—Contains detailed
information on using the QMS Network Print Monitor for Windows 95/98.
53 !
If you have trouble connecting and configuring your Ethernet interface, refer to the
“CrownNet Problems” section of chapter 5, “Troubleshooting Printer Problems,” of the
Operation
manual.
82
''
1
The control panel, located on the front of the printer, allows you to direct the printer’s
operation. In addition, it displays the current status of the printer, including any condi-
tion that needs your attention.
"
The control panel message window provides status and configuration information.
Status messages are listed in chapter 5, “Troubleshooting Printer Problems,” of the
Operation
manual. Printer configuration is explained in chapter 2, ”Printer Configura-
tion,” of the
Reference
manual.
4 indicators
provide printer
status information
A 2-line, 16-character/line,
message window displays
status and configuration
information
8 buttons used for printer
configuration and printer
functions
82
''
''/'7"
'
Indicator Off On
The printer is not receiving data The printer is receiving data
through one or more of the
interfaces.
No problem. The printer is accessing the
internal or external hard disk (if
installed).
No problem. The printer requires operator
attention—see the status
message.
The printer is off line and not
ready to accept data. The printer is on line and ready
to accept data
Button Function
The Online button switches the printer between on-line to
off-line status. When off line, the printer continues printing
until it has finished all jobs received, but it doesn’t accept
any new data. Although jobs continue to compile and print
using the data already received, a job may be interrupted.
If a remote console has taken the printer off line, pressing
the Online button on the control panel will not take effect
until the console puts the printer back on line.
»Note:
You must take the printer off line before using all
other buttons except the Cancel, Print Statistics, and
Print Status buttons.
The Print Statistics button allows you to print a special
page that shows the statistics of printer supplies like toner
and paper.
82
''
The Print Status button allows you to print a one-page
status page or the more detailed advanced status page.
The Cancel button allows you to cancel one or more print
jobs. You can use this button while the printer is on line.
The Menu button provides access to the configuration
menu. First press the Online button to take the printer off
line, and then press the Menu button to access the
configuration menu. When you’re changing the printer
configuration, press this button to cancel a change (before
pressing the Select buttons), to return to a previous menu,
or to return to a previous character when entering
character information.
Press the Select button to access a menu or to choose a
displayed menu option.
Press the Previous button to return to the previous
selection or option for the current menu. When changing
character information, use this button to return to the
previous choice for the current input character.
Press the Next button to advance to the next selection or
option in the current menu. When changing character
information, use this button to advance to the next choice
for the current input character.
Button Function
82
''
''/'7" $
"
!%
1 Make sure the printer is idle.
IDLE displays in the message window.
2 Press the Online button to take the printer off line.
The Online indicator is not lighted.
3 Press the Menu button.
▲Caution:
To ensure that you don’t lose any of your custom configuration settings,
before making any configuration changes, you should print an advanced status page.
%/&
The following table shows how to use control panel buttons to access the printer con-
figuration menu. Press the control panel buttons in the order shown. The printer
responds by displaying a status message or configuration menu in the message win-
dow.
Menu Administration/Miscellaneous/Keypad Language
Purpose Change the message window language.
Choices English, French, German, Spanish
Default English
Notes The printer must be restarted for changes to this menu to take effect. You can
either let the printer restart automatically after you save the change and exit
from the configuration menu, or you can wait for the change to take effect the
next time you manually turn on the printer.
82
''
»Note:
You may need to press the Next button more than once to advance through the
list of options.
The printer must be off line and idle before you can access the configuration menu.
%
Once you access the configuration menu, you use the control panel buttons to move
through the menu. Use the following buttons:
%/&
To change the default printer emulation from ESP to PostScript for the parallel port,
press the control panel buttons in the order shown in the following table.
»Note:
You may need to press the Next button more than once to advance through the
list of selections or options.
Press this button to... The message window
reads...
Online Turn off the Online indicator and
ready the printer for configuration. IDLE
Menu Access the configuration menu. CONFIGURATION
OPERATOR CONTROL
Press this button to...
Next Advance to the next option or submenu within a menu.
Previous Return to the previous option or submenu within a menu.
Select Select an option or enter a submenu.
Press this button to... The message window
reads...
Online Turn off the Online indicator and
ready the printer for configuration. IDLE
82
''
''/'7" %
Menu Access the configuration menu. CONFIGURATION
OPERATOR CONTROL
Next Advance to the Operator Control/
Administration menu. CONFIGURATION
ADMINISTRATION
Select Access the Administration menu ADMINISTRATION
COMMUNICATIONS
Select Access the Communications menu. COMMUNICATIONS
TIMEOUTS
Next Advance to the Communications/
Parallel menu. COMMUNICATIONS
PARALLEL
Select Access the Parallel menu. PARALLEL
MODE
Next Advance to the Parallel/Emulation
menu. PARALLEL
EMULATION
Select Access the Emulation menu. EMULATION
ESP
Previous Advance to the Emulations/
PostScript menu. EMULATIONS
POSTSCRIPT
Select Select PostScript as the default
emulation. POSTSCRIPT
IS SELECTED
After 3 seconds you are returned to
the Parallel/Emulation menu. PARALLEL
EMULATION
Online or Menu Exit from the menu (Online) or return
to the previous menu (Menu). You
are prompted to save your
change(s).
SAVE CHANGES?
NO
Next Advance to the Save Changes?/Yes
option. SAVE CHANGES?
YES
Select Select YES. The printer finishes
printing any print jobs in process,
saves your change, and returns to
idle.
IDLE
82
''
(
'%
Sometimes, rather than selecting an option, you need to enter character information.
A character is any letter, digit, or symbol. A field is a group of characters that have
meaning. Use the printer control panel to enter character information in the message
window during printer configuration. The maximum length of the message window is
16 characters.
Entering character information through the control panel is similar to setting the time
and date on a digital watch. You enter one character at a time. The current input char-
acter flashes. Use the following buttons to change the current input character:
Once you have changed the current input character, use the following buttons to
move the cursor to another input character:
To exit from the character selection process, move the cursor to the last character of
the input field (the character farthest to the right) and press the Select button, or move
to the first character of the input field (the character farthest to the left) and press the
Menu button.
When you exit, the printer verifies character information and confirms it in the mes-
sage window. If character information is valid, you’re returned to the previous menu; if
it’s invalid, you’re returned to the input field or you see an error message displayed.
Press the Menu button to cancel any changes to the character information.
If the current character information is longer than the value that you need to enter,
replace each extra character with a space. The printer interprets a space at the end of
character information as a blank.
Press this button to...
Next Advance to the next choice for the current input character.
Previous Return to the previous choice for the current input character.
Press this button to...
Select Advance the cursor to the next character.
Menu Return the cursor to the previous character.
82
''
''/'7" .
%/&
To change the HP-GL emulation scaling percent, press the control panel buttons in
the order shown in the following table. The printer responds by displaying a status
message or configuration menu in the message window. An underline indicates the
current input character in the message window.
»Note:
You may need to press the Next button more than once to advance through the
list of selections or options.
Press this button to... The message window
reads...
Online Turn off the Online indicator and
readies the printer for configuration. IDLE
Menu Access the configuration menu. CONFIGURATION
OPERATOR CONTROL
Next Advance to the Administration menu. CONFIGURATION
ADMINISTRATION
Select Access the Administration menu ADMINISTRATION
COMMUNICATIONS
Next Advance to the Emulation menu. ADMINISTRATION
EMULATIONS
Select Access the Emulations menu. EMULATIONS
ESP DEFAULT EMUL
Next Advance to the Emulations/HP-GL
menu. EMULATIONS
HP-GL
Select Access the HP-GL menu. HP-GL
PLOTTER
Next Advance to the HP-GL/Scaling Percent
menu. HP-GL
SCALING PERCENT
Select Access the Scaling Percent menu. SCALING PERCENT
100
Previous Lower the current character to 0. SCALING PERCENT
000
82
''
Select Select 0 and move the current
character to the next 0. SCALING PERCENT
000
Next
(5 times) Advance the current character to 5. SCALING PERCENT
050
Select Select 5 and move the current
character to the last 0. SCALING PERCENT
050
Select Select 50 as the default scaling
percent. 50
IS SELECTED
After 3 seconds you are returned to the
HP-GL/Scaling Percent menu. HP-GL
SCALING PERCENT
Online or Menu Exit from the menu (Online) or return to
the previous menu (Menu). You are
prompted to save your change(s).
SAVE CHANGES?
NO
Next Advance to the Save Changes?/Yes
option. SAVE CHANGES?
YES
Select Select Yes. The printer finishes printing
any print jobs in process, saves your
change, and returns to idle.
IDLE
Press this button to... The message window
reads...
82
''
''/'7"
%
Before the printer can accept print jobs with configuration changes, the changes must
be saved.
%/&
To save your configuration changes, press the control panel buttons in the order
shown in the following table. The printer responds by displaying a status message in
the message window.
»Note:
The printer may need to be restarted before certain changes to the
Administration menu take effect. Some changes restart the printer automatically while
others display the message REBOOT NOW? in the control panel message window. If
this message appears, select YES to restart the printer and have the change(s) take
effect immediately, or select NO to wait until you manually restart the printer for
changes to take effect.
Press this button to... The message window
reads...
Online or Menu Exit from the menu (Online) or return
to the previous menu (Menu). You
are prompted to save your
change(s).
SAVE CHANGES?
NO
Next Advance to the Save Changes?/Yes
option. SAVE CHANGES?
YES
Select Select Yes. The printer finishes
printing any print jobs in process,
saves your change, and returns to
idle.
IDLE
Online Turn on the Online indicator and
ready the printer to accept and print
jobs.
IDLE
82
''
%
If you change a configuration option and then decide to cancel that change, you can
do so when exiting the configuration menu.
%/&
To cancel your configuration changes, press the control panel buttons in the order
shown in the following table. The printer responds by displaying a status message in
the message window.
Press this button to... The message window
reads...
Online or Menu Exit from the menu (Online) or return
to the previous menu (Menu) and be
prompted to save your change.
SAVE CHANGES?
NO
Select Select No. The printer finishes
printing any print jobs in process,
does not save your changes, and
returns to idle.
IDLE
Online Turn on the Online indicator and ready
the printer to accept print jobs. IDLE
/'7"
''/'7"
Use this chapter as a quick reference for understanding and navigating the printer’s
configuration menu. The following menu charts are provided:
Operator Control menu on page 4-14
Administration menu on page 4-14
Installation menu on page 4-21
For complete information on all of the menus and menu options, refer to chapter 2,
“Printer Configuration,” in the
Reference
manual.
The following conventions are used in the menu charts:
Some menu choices are marked as optional or with a *, indicating that the
selection appears in the menu only when the option is installed.
These charts show only the top-level menus. See chapter 2, ”Printer Configura-
tion,” for detailed information on menu options.
82'
1
Administration
Idle
Operator Control
Installation*
Copies 001-999
Duplex* Off, On, Tumble
Output Finishing* Staple Position
Chain Outputbins
Offset Stacking Off, On
Collation Off, On
Orientation Portrait, Landscape
Inputbin Upper
Lower
Outputbin
Face-up Order* Reverse, Normal
Chain Inputbins Off, On, On Any
Chain Option
Multipurpose Sz
Letter
Legal
Folio
Executive
11x17
A3
A4
A5
B4
B5
Statement
Postcard
COM10
DL
Monarch
C5
Envelope
Accounting* Mode
Disk Space
Consumables Print Statistics
Optional5*
Optional6* Optional7*
Upper
Face-Up* Top-Stack*
Center-Stack* Bottom-Stack*
Multipurpose
Upper Lower
Optional5* Optional6*
Optional7*
Resetaccounting
File Segment
*Optional
Multipurpose/
Envelope Feeder*
''/'7" $
"$
Installation*
Idle
Administration
Communications Timeouts
Serial
Parallel
Emulations
Special Pages
Startup Options
Memory
Engine
Optional NIC*
Resident NIC (see page
4-16)
ESP Default
PostScript
PCL 5e
HP-GL
LinePrinter
CCITT* (w/ImageServer)
CGM*
LN03+*
QUIC*
TIFF*
Calibration Page
Header Page
Header Inputbin
Trailer Page
Trailer Inputbin
Status Page Type
Do Start Page
Do Sys Start
Do Error Handler
Quick Config
Manual Config**
Enable Disk Swap**
Toner Low Act.
Energy Saver
Def. Resolution
Maintenance
Image Alignment
Default Paper
Inputbin 1-7 Name
Outputbin 1-5 Name
Page Recovery
Toner Low Act
Energy Saver
Toner Density
Rotate Simplex
Edge to Edge
Operator Control
Miscellaneous
Disk Operations*
Save Defaults
Restore Defaults
Reboot System
New System Image
Format Disk
Backup Hard Disk
Capture Printjob
Keypad Language
Clock Operations*
Restore Disk
Consumables PM Service
Start Period
*Optional
Man Feed Timeout
Letterhead
Def. Resolution
Print Quality
**Hard Disk Required
!++$'+ $
$!
Common EtherTalk LAN Manager NetWare TCP/IP
Idle
Administration
Communications
Optional NIC*
Emulation
Resident NIC
CrownNet Mode Min K Spool Def Job Prio PS Protocol
Spooling HW Config Factory Soft
On
On Idle
On Input Idle Address No
Yes No
Yes No
Yes
Address Page Reset Reset
Ring
Speed** Source
Routing**
4 Mbps
16 Mbps
Auto
Single
All
Off
*Optional
Ethernet
**Optional Token-Ring
Speed
10 Mb H/D
100 Mb H/D
Auto
''/'7" %
%&$!
Common EtherTalk LAN Manager NetWare TCP/IP
Protocol Network Ident Connection Zone Name
Disabled LaserWriter
QMS RC Res
Conventional
Spooling Zone Part 1
Zone Part 2
Enabled HP Zoner Res Both Default
Idle
Administration
Communications
Resident NIC
CrownNet
Optional NIC*
*Optional
(
0$$!
Common EtherTalk LAN Manager NetWare TCP/IP
Protocol Printer Name Default
Disabled Yes
No
Enabled
Idle
Administration
Communications
Resident NIC
CrownNet
Optional NIC*
*Optional
''/'7" .
)$!
Common EtherTalk LAN Manager NetWare TCP/IP
Protocol Config PServer R/N Printer #1- 8 Printer Name
Disabled File Srv Name 1
File Srv Name 2
Printer Slot #
PServer Name 1
Printer Name 1
Printer Name 2
Enabled
File Srv Name 3 PServer Name 2 Printer Name 3
Frame Type
802.3 IPX Addr
Ether2 IPX Addr
802.2 IPX Addr
Default
PServer Name 1
PServer Name 2
PServer Name 3
Job Check Delay
Conf Check Delay
Burst Mode
PServer Context 1
PServer Context 2
PServer Context 3
PServer Name 3
Default
Default SNAP IPX Addr
Idle
Administration
Communications
Resident NIC
CrownNet
802.5 IPX Addr**
Optional NIC*
*Optional
**Optional Token-Ring
+1$!
Common EtherTalk LAN Manager NetWare TCP/IP
Protocol
Subnet
Accnting/Rev
Disabled
Read
Write
Enabled
Trap
Port
Write-Trap
Read-Trap
Idle
Administration
Communications
Resident NIC
CrownNet
Internet
Default
Secure
Accnting
LPD
SNMP
Mask
Chan
Assignment
NMS 1-5
Router
Address
Files
Timeout
Banner
None
Community Internet
Address Access
Remove
Passwords
No
Yes
BOOTP
RARP
Remove
Hosts No
Yes
No
Yes
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Optional NIC*
*Optional
Enable
Enable
#''
''/'7"
Operator Control
Idle
Administration
Installation*
(Enter password)
Use Operator Pwd Off, On
Admin Password (Enter password)
Use Admin Pwd Off, On
Operator Passwrd
*Optional
#"
$
This chapter covers some of the common problems that may occur during setup of
your printer. Use all of the printer documentation available to help you troubleshoot
your printer problems. Make sure you have these guides and manuals for trouble-
shooting:
QMS 3260/4032
Quick Setup Guide
QMS 3260/4032 Print System
Getting Started
manual - this manual
QMS 3260/4032 Print System
Operation
manual
QMS 3260/4032 Print System
Options
manual - on Documentation CD-ROM
QMS 3260/4032 Print System
Reference
manual - on Documentation CD-ROM
*
'
The QMS Level 2 Windows Driver install program SETUP.EXE copies PPD and PDF
files into separate subdirectories under the specified installation directory. See the
QMS Level 2 Windows Driver for more detailed driver information. Online help is pro-
vided through the QMS Level 2 Windows driver. You may delete the PPD and/or PDF
files if you don’t use applications that require them.
Applications may require special files, drivers, and/or configurations to produce correct
output on your QMS 3260/4032 Print System. Check your application’s documentation
to determine if you need to use one or more of these files.
!,'
For best output quality and accurate screening, install the QMS-developed Windows
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the
following to change the default resolution:
+#''
!"2
/'
&'2 $
1 In Adobe Illustrator, enable 600 dpi by choosing Document Setup from the
File menu.
»Note:
Adobe Illustrator 5.5 has a default setting of 300 dpi.
2 Click on Use Printer’s Default Screens to enable it.
3 Go to Output Resolution and enter the resolution.
!,
For best output quality and accurate screening, install the QMS-developed Windows
driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the
following:
1 From Page Setup dialog box of the Photoshop application, select Screens.
2 Then click the Use Printer’s Default Screen box to enable it.
In addition, RGB graphics created in Photoshop 2.5 and later include data called
RGB tags, which causes Photoshop to use its own algorithms when converting
RGB data to CMYK for separations. Unless these tags are disabled (possible in all
versions except 3.01), Photoshop converts all RGB data to CMYK rather than let-
ting the printer perform the conversion. Use the following procedure to disable
RGB tags in Photoshop for Windows. (RGB tags are disabled by default in Photo-
shop for Macintosh.)
3 Make a backup copy of the Photoshp.ini (Photoshop 2.5x) or Photos30.ini
(Photoshop 3.0 and later) initialization file.
4 Using a text editor, open the original initialization file.
5 In the [Photoshop} section of the initialization file, add the following line:
Disablergbtags=1
6 Save the initialization file (in text-only format).
7 Restart Photoshop.
&
We recommend that you install a Windows Printer Description (WPD) file instead of
the QMS Level 2 Windows driver with PageMaker 5.0 because PageMaker requires a
+#''
!"2
/'
$
Microsoft 3.56 or higher Windows driver. Use the following procedure to install a WPD
file.
»Note:
Keep in mind that many of the QMS Level 2 Windows driver features are not
available from within PageMaker using the Microsoft Windows Driver.
WPD files for QMS printer are included in the /WPDS/QMS subdirectory on the Win-
dows driver disk so that support for the QMS 3260/4032 can be added to any WIN-
DOWS 3.0 PostScript driver.
The WPD files on the Windows drivers disk are for QMS printers and other PostScript
printers. Most available PostScript Drivers for Windows are based on the original
Microsoft driver, which allows support for additional printers to be added by installing
WPD files.
See the readme.txt file in the /WPDS/QMS or /WPDS/OTHERS subdirectory on the
Windows driver disk for complete WPD installation and removal instructions.
!
This application won’t print EPS (Encapsulated PostScript) images if the PostScript
driver isn’t PSCRIPT.DRV.
!"
This application provides a feature to control whether a PostScript driver is actually
treated as a PostScript driver or not. In the CORELPRN.INI file under the [PSDRIV-
ERS] section, specify which driver by either of the following statements:
QMSPS=1↵ (PostScript driver)
QMSPS=0↵ (Non-PostScript driver)
%-.
If you are using this application with color cell backgrounds in a sparse dot pattern, the
background may not always print in all resolutions and/or orientations. Interference
between the bit pattern and the PostScript halftoning for color causes this inconsis-
tency. Change the resolution to one that does work for the background and use a
darker shade of gray for the pattern color, or enable the All Colors to Black option from
within the Excel Images dialog box.
'
"4'
&'2 $ $
(&/
Follow this procedure to install the PDF if your version requires it. See your QuarkX-
Press documentation for detailed information on installing PDFs.
»Note:
All PDFs are copied into a PDF subdirectory during the QMS Level 2 Windows
Driver installation process.
1 After you install the QMS driver for Windows, close the QuarkXPress appli-
cation on your PC.
2 Copy the QuarkXPress PDF from its installation directory to the
QuarkXPress directory on your PC.
3 Restart QuarkXPress.
4 Check the Page Setup menu to verify that your printer is in the list of
available printers.
!
The scaling factor set in the driver is independent of any scaling factor set in an appli-
cation. While the application’s scaling factor is likely to affect the size and placement of
image elements, the driver scaling factor simply scales the resultant image from the
center of the page.
!$.
This section contains a list of possible printer problems and solutions. If you’ve just
installed your printer, be sure you’ve followed the steps in the
Quick Setup Guide
and
Chapter 2, “Setting Up Your Printer,” in this manual.
If there is no status message in the control panel message window, use the following
steps to identify the source of your problem and to learn of possible solutions:
1 Does the printer power light come on?
YES - Go to number 2.
NO - Check the following:
Is power supplied to the AC outlet.
'
"4'
$
Is the power cord plugged securely into both the power outlet and the printer?
Check the power cord connection.
Is the printer power switch in the On position (pushed in)?
Is the power outlet working?
Does the line voltage from the power outlet match the printer’s power require-
ments? See appendix B, “Technical Specifications,” in the
Reference
manual.
2 Can you print a status page?
YES - Go to question 3.
NO - Check the following:
Is the printer off line before you try to enter the Administration/Special Pages/
Print Status menu? It should be.
Does the selected media tray have paper? If it is out of paper, the PAPER OUT
message displays and the Error indicator lights.
Are all the printer covers closed securely?
Is there a media jam? If a paper jam message displays and the Error indicator
lights, go to one of the following sections in this chapter on clearing a media
jam.
3 Is the printer receiving data from the computer?
If the Data indicator blinks after a file is sent, the printer is receiving the data. If
not, check the following:
Is the printer on line? The online indicator should be on and the message win-
dow should display IDLE.
Has the emulation been changed from ESP to an emulation that doesn’t
match the file you are sending. See chapter 2, “Printer Configuration,” in the
Reference
manual.
Print a status page from the control panel. If you are using the serial interface,
is the baud rate (speed of data transmission) of the printer, the computer, and
your software application the same? See chapter 2, “Printer Configuration,” in
the
Reference
manual.
If you still cannot identify the problem, contact your QMS vendor.
4 Is the printer printing codes or not printing at all when in ESP mode?
'""''
&'2 $ %
Reconfigure the port to the specific printer emulation of the file you are trying
to print. See chapter 2, “Printer Configuration,” in the
Reference
manual for
instructions.
If a PostScript file prints PostScript statements while the printer is in ESP
mode, increase the ESP timeout. See chapter 2, “Printer Configuration,” in the
Reference
manual for instructions.
If you continue to have problems with the ESP mode selecting the appropriate
printer emulation, contact your QMS vendor.
3
If you have a problem you cannot resolve, contact your QMS vendor. Your QMS ven-
dor is best equipped to immediately handle any problem you may encounter.
If you have technical questions about your printer, contact the QMS Customer
Response Center (see appendix A, “QMS Customer Support.” If you’ve determined
your printer needs to be examined by a QMS service technician, contact your QMS
vendor or QMS National Service for work inside the US, or one of the QMS interna-
tional offices for work outside of the US. (National and international contacts are listed
in appendix A, “QMS Customer Support.” ) Before calling, be sure you have the
answers to these questions handy to help our technicians serve you more quickly:
1 What is your phone number, fax number, and shipping address?
2 What is the description of the problem?
3 What is your printer model and serial number?
4 What kind of host computer do you have?
5 What operating system do you have and what version?
6 What interface are you using? If serial, what protocol (for example, XON/
XOFF)?
7 What application are you using and what version?
8 What is the emulation of the file you're trying to print? What emulation mode
is set on the printer communications port?
'""''
$ (
9 What is the firmware revision number for your printer? (It is listed on both
the status and startup pages.)
10 If you can print, have a status page available.
Your service representative needs to know these things prior to helping you.
";22
5
Several sources of help and information are available, depending on the type of help
you need.
#(0
Your local vendor (the one from whom you bought the printer) may be best equipped
to help you. Your vendor has specially trained service technicians available to answer
questions, and the equipment to analyze your printer problems.
#!0
Often, “printing” problems have more to do with the application being used than with
the printer. In this case, the application manufacturer is the best source of help.
(1!/
Q-FAX, a QMS information retrieval service, provides application notes, technical sup-
port notes on common printing problems, and information about printer specifications,
options, accessories, consumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach Q-FAX. In all other
countries, call (334) 633-3850. Have your fax number handy when you call (or place
the call from your fax machine's handset).
You can choose to have either a directory (a list of currently available documents) or a
specific document sent to you. The first time you call, request the directory (press 2 on
your phone or fax keypad when prompted). Then call back to request specific docu-
ments. You can order up to three documents per call.
'
The QMS server provides access to technical reports, new product announcements, a
trade show schedule, and other general information about QMS.
If you have access to the World Wide Web, you can view the QMS home page at http:/
/www.qms.com/. The QMS ftp resource is ftp.qms.com.
";22
";22
(23
You can contact the QMS Customer Response Center (CRC) in three different ways:
Telephone—You can call the CRC at (334) 633-4500 (US) Monday–Friday,
7:00 am–6:00 pm, Central Time.
»Note:
If you call for assistance, have the following information ready so our
technicians can help you more quickly:
Your phone number, fax number, and shipping address
A description of the problem
The printer model and serial number
The type of host computer you’re using
The type and version of operating system you’re using
The interface you’re using, and, if serial, the protocol (for example, XON/
XOFF)
The application and version you’re using
The emulation you’re using
Your printer firmware version (listed on the status/start-up pages)
A status page, if you can print one
Fax—You can fax questions to the CRC at (334) 633-3716 (US). Provide the
same information as listed above, and indicate whether you would like a faxed or a
phoned reply.
Internet—If you have access to the World Wide Web, you can access the CRC
through the QMS home page at http://www.qms.com/
)' 7
8;;"
#(2155
2$#0
General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email info@qms.com
Internet http://www.qms.com
Information on QMS products, supplies, and accessories, and on the authorized QMS
remarketer or service provider nearest you
1 (800) 523-2696
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500 7:00 am–6:00 pm Central Time
Fax 1 (334) 633-3716
Internet http://www.qms.com
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597 7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530 8:00 am–5:00 pm Central Time
2$
General Contact
1 (514) 340-0646
Fax 1 (514) 340-0401
Supplies and Accessories 1 (800) 268-0343 x223
National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969 8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238 8:30 am–5:00 pm Eastern Time
Bulletin Board Service
1 (905) 206-0084
)' 7
8;;"
)' 78;;" $
2$3
General Contact
(+81)-3 3779-9600
Fax (+81)-3 3779-9650
Internet http://www.qmsj.co.jp
2$%$%
Anitech
Sydney Business & Tech. Centre
52/2 Railway Parade
2141 Lidcombe NSW
Australia
(+61) 2–9901 3235
Fax (+61) 2–9901 3273
Internet http://www.qmsaus.com.au/
Belgium, Netherlands,
and all unlisted coun-
tries
Planetenbaan 60 ‘Corner Plaza’
3606 AK Maarssen
The Netherlands
(+31) 346–551333
Fax (+31) 346–550170
Internet http://www.qms.nl
Vélizy Plus
1 Bis, Rue du Petit Clamart
78142 Vélizy Cedex
France
(+33) 1–410 79 393
Fax (+33) 1–408 30 110
Germany and Austria
Gustav Heinemann Ring 212
D-81739 Munich
Germany
(+49) 89 63 02 67 0
Fax (+49) 89 63 02 67 67
Via della Repubblica 56
43100 Parma
Italy
(+39) 52–1231 998
Fax (+39) 52–1232 902
)' 7
8;;"
Sweden, Finland,
Norway, and Denmark
Arenavägen 41, 6th floor
121 77 Johanneshov
Sweden
(+46) 8–600 01 30
Fax (+46) 8–600 01 33
Saskay House
Unit 24 Sunninghill Business Park
Peltier Road, Sunninghill, Johannesburg
Republic of South Africa
(+27) 11–807 6957
Fax (+27) 11–807 6960
United Kingdom and
Ireland
Old Bridge House, The Hythe
Staines, Middlesex TW18 3JF
United Kingdom
(+44) 1784–442255
Fax (+44) 1784–461641
'
10BaseT/100BaseTX 3-5
Acrobat 1-5, 1-9
Reader 1-6
Using 1-6
Administration menu 4-15
Adobe
Acrobat 1-5, 1-9
Illustrator 5-2
PageMaker 5-3
Photoshop 5-3
Aldus
PageMaker 5-3
Persuasion 5-4
Application
Notes, QMS 3-8
PC 3-8
Buttons
Control panel 4-3
Cabling
10BaseT/100BaseTX 3-5
Ethernet 3-5
Network 3-5
Parallel 3-2
PC interface 3-2, 3-4
Serial 3-4
Clearance requirements 2-2
Configuration
Control panel 3-6
CrownAdmin 3-6
CrownNet Manager 3-6
Menu, see menu name
Remote Console 3-7
# —#,
See also Configuration menu
Configuration menu 4-2
Accessing 4-5
Changes, canceling 4-12
Changes, saving 4-11
Character information, changing 4-8
Chart 4-13
Message window 4-2
Options, selecting 4-6
See also Configuration
Consumables
Installation 2-9
Control panel 3-6, 4-2
Buttons 4-3
Indicators 4-3
Message window 4-2
CorelDRAW 5-4
CrownAdmin 3-6
On-line help 3-19
CrownNet 3-6
CrownNet Manager 3-6
CrownNet menu 4-16
CrownNet Print Utility 3-19
Customer Response Center (CRC), QMS A-3,
A-4
Customer support, QMS A-2
Data indicator
Will not light 5-6
Documentation
Acrobat 1-5
Hard copies 1-7
Overview of this manual 1-8
Standard 1-3
Driver
Macintosh 3-17
PC 3-7
PostScript emulation 3-8
Windows 3.1, installing 3-10
Windows 95/98, installing 3-8
Windows for Workgroups 3.11, installing 3-10
Windows NT 3.51, installing 3-15
Windows NT 4.0 3-14
Windows, installing 3-7
Energy Star 2-4
English, setting language 4-5
French, setting language 4-5
German, setting language 4-5
Illustrator 5-2
Indicators
Control panel 4-3
Installation
Printer description files, PC 5-2
Printer options 2-9
Installation menu 4-21
Interface
Parallel connection 3-2
Serial connection 3-4
Interface configuration
Control panel 3-6
CrownAdmin 3-6
CrownNet Manager 3-6
Remote Console 3-7
Internet A-2
Keypad Language menu 4-5
Location requirements 2-2
# —#,
Macintosh
Driver 3-17
Printing software 3-17
Macintosh Utilities, QMS
Installing 3-17
Manual
Acrobat 1-5
Contents 1-8
Hard copies 1-7
Overview 1-8
Typographic conventions 1-8
Menu
See Configuration menu
See menu name
Message window 4-2
Setting the language 4-5
National Service, QMS A-4
Network connection 3-5
Network Print Monitor 3-19
Operator Control menu 4-14
Options
See specific printer options
PageMaker 5-3
Parallel
Connecting via 3-2
PC
Application 3-8
Driver 3-7
Software 3-8
Software, printing 3-7
PDF file
Adobe Acrobat 1-5, 1-9
Persuasion 5-4
Photoshop 5-3
Power LED
Will not light 5-5
Power requirements 2-4
Energy Star, compliance 2-4
Printer
Control panel 3-6, 4-2
Location requirements 2-2
Message window 4-2
Overview 2-7
Power requirements 2-4
Problem checklist 5-5
Registration 2-6
Troubleshooting setup 5-2
Printer description files, PC 5-2
Printer driver
See Driver
Problem
See Troubleshooting
Q-FAX 3-8, A-2
QMS
Contact A-4
Customer Response Center (CRC) A-3, A-4
National Service A-4
Q-FAX 3-8
Registration, printer 2-6
Service call, placing 5-7
World-wide offices A-4
QuarkXPress 5-5
QuickTime 1-5, 1-9
Reboot Now? message 4-11
Registration, printer 2-6
Remote Console 3-7, 3-19
Requirements
Clearance 2-2
Location 2-2
Power 2-4
Window 3.1 driver 3-10
Windows 95/98 driver 3-8, 3-10
# —#,
Windows for Workgroups driver 3-10
Windows NT 3.51 3-15
Windows NT 4.0 driver 3-14
Serial
Connecting via 3-4
Service
Calling for service 5-7
United States A-3
Setup
Printer 2-2
Troubleshooting 5-2
Shipment
Contents 2-5
Software
PC 3-8
PC, printing 3-7
Spanish, setting language 4-5
Start-up page
Printing 2-9
Status message
Reboot Now? 4-11
Status page
Will not print 5-6
Support, QMS
Customer A-2
Internet A-2
Technical A-3
United States A-4
World-wide A-4
Technical support, QMS A-3
Troubleshooting
Checklist, problem 5-5
ESP mode 5-6
Printer is printing codes 5-6
Printer problem checklist 5-5
Printer will not print 5-6
Service call, placing 5-7
Setup 5-2
Typographic conventions, manual 1-8
Video clips 1-5, 1-9
Windows driver
Installing 3-7
Windows 95/98 3-8
Windows for Workgroups 3.11 3-10
Windows NT 3.51 3-15
Windows NT 4.0 3-14
Windows3.1 3-10
