Ibm Version 5 Sy44 5902 05 Users Manual Service Functions V5R2

2015-02-02

• Contents
• Safety and Environmental Notices
  • Danger Notices
  • Product Recycling and Disposal
  • Battery Return Program
  • Environmental Design
  • Caution Notices
  • Attention Notices
  • Laser Safety Information
    • Laser Safety Information (for IBM Fiber Optic Link Products)
• About Service Functions (SY44-5902-03)
  • Who should read this book
  • Conventions and terminology used in this book
  • Prerequisite and related information
    • iSeries Navigator
  • How to send your comments
• Chapter 1. Dedicated Service Tools (DST)
  • Introduction
    • Dedicated Service Tools requirements
  • System paging environments
    • Stand-alone paging (non-paging)
    • Limited paging
    • Full paging
  • Accessing Dedicated Service Tools
    • Performing an IPL to DST
    • Changing a service tools user ID
    • Resetting QSECOFR service tools user ID
    • Performing an IPL to DST for secondary partitions
    • Pressing the System Request Key while the system is operational
    • Selecting Function 21 while the system Is operational
    • Performing an alternate IPL to DST (type D IPL)
  • Function keys (in DST)
  • Exiting Dedicated Service Tools
  • DST options
    • Installing Licensed Internal Code
    • Installing the operating system
    • Perform an IPL
    • Work with Licensed Internal Code
      • Licensed Internal Code general information
      • Options and function keys
    • Work with disk units
      • Options on the Work with Disk Units Display
    • Work with Dedicated Service Tools environment
      • Work with active service tools
      • Work with system devices
      • Work with service tools user IDs
      • Work with system values
      • Work with alternate installation device
      • Select DST console mode
    • Start a service tool
      • Options on the Start a Service Tool display
    • Perform automatic installation of the operating system
    • Save Licensed Internal Code
    • Work with save storage and restore storage
    • Work with remote service support
      • Allowing access for remote service support
      • Activating remote service support
    • Work with system partitions
    • Work with system capacity
    • Work with system security
• Chapter 2. Hardware Service Manager
  • Introduction
  • Hardware Service Manager options
    • Packaging hardware resources
    • Logical hardware resources
    • Locate resource by name
    • Failed and non-reporting resources
    • System Power Control Network (SPCN)
    • Battery power unit information
    • Work with service action log
      • Option field
      • Status field
      • Date and time fields
      • SRC field
      • Resource field
      • Isolated field
      • Count field
    • Display label location work sheet
    • Device concurrent maintenance
  • Collecting information and performing functions from the Hardware Service Manager displays
    • Change resource details
    • Concurrent maintenance
    • Create frame information
    • Debug the resource
    • Display address
    • Display associated resources
    • Display card gap information
    • Display failed resources
    • Display hardware contained within package
    • Display location information
    • Display non-reporting resources
    • Display resources associated with IOP
    • Display resource details
      • Resource name
      • Description
      • Type-model
      • Actual type-model
      • Serial number
      • Part number
      • Miscellaneous text
      • Location text
      • Frame ID
      • EIA location
      • Card position
      • Device position
      • Height in EIA units
      • Width in mm
      • Manufacturing ID
      • Actual manufacturing ID
      • Alternate remote telephone
      • Alternate service node
      • Alternate service telephone
      • Service provider
      • Manufactured by IBM
      • Shared by multiple systems
    • Display resources requiring attention
    • Display resource status
    • Display serial/part numbers, logical address, and status/resource name information
    • Display system bus resources
      • Logical hardware resources on system bus (frames with a PCI system bus)
    • Display system information
    • Display unresolved locations
    • Print
    • Refresh the display
    • Remove non-reporting resource information
    • Reserve frame space
    • Using High-Speed Link (HSL) specific options
      • Display detail
      • Display system information
      • Display port information
      • Resources associated with loop
    • Verify resources
  • Symbols on the Hardware Service Manager displays
  • Printing the System Configuration List
  • Verification procedures
    • Hardware Service Manager — Verify
    • Verify optical storage unit
      • Optical storage unit test descriptions
    • Verify diskette
      • Diskette test descriptions
    • Verify tape
      • Tape test descriptions
    • Verify communications
      • Communications test descriptions
• Chapter 3. Product Activity Log
  • Introduction
  • Product Activity Log (PAL)
    • The Service Action Log (SAL)
    • Product Activity Log location
    • Recovering from Product Activity Log errors while in DST
  • Paging environment
  • Options and function keys
    • Analyze log
    • Display or print by log ID
    • Change Product Activity Log sizes
    • Work with removable media lifetime statistics
    • Display or print removable media session statistics
    • Sort by ... function
    • Address information function
    • View description function
    • Hexadecimal Product Activity Log data
  • Interpreting Product Activity Log reports
    • Some considerations when interpreting Product Activity Log reports
    • Resource name
    • Resource type, model, and location
    • Class
    • System reference code
    • Multiple SRC entries
    • Logical address format
    • Sequence number
    • Secondary code
    • Table ID
    • IPL source/state
    • Hexadecimal report
      • More information from hexadecimal reports
• Chapter 4. Service Reference Procedures
  • Setting the system date and time
  • Determining the dominant operating system
  • System password
  • System unique identifier
  • Determining a primary or alternative console
    • Introduction
    • Primary console requirements
    • Identifying the consoles when the system is operational
  • Locating the system's load source from the system console
  • History file
  • Continuously Powered Main Storage (CPM)
  • Low-level debug and data collecting procedures
    • Introduction
    • Getting started
    • Displaying data for functions 54 through 58, 63, and 64 (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
    • Displaying data for functions 57, 63, and 64 (Models 270, 8xx, SB2, SB3, and 890)
    • Changing the address in functions 59 through 61 (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
      • Introduction
      • Changing the address
    • Changing the address in functions 58 through 61 (Models 270, 8xx, SB2, SB3, and 890)
      • Introduction
      • Changing the address
    • Displaying data from function 62
  • Logical partitions
    • Examples: Missing or non-reporting system bus resources
    • Determining the release level of a logical partition
    • Locating a secondary partition's console
    • Locating a secondary partition's load source
    • Locating a secondary partition's load source from the secondary partition's console
    • Locating a secondary partition's load source from the primary partition's console
    • Querying logical partition time and date
    • Converting secondary partition time and date to primary partition time and date
    • Finding the SRC history list for a secondary partition
    • Closing related problems in other logical partitions
    • Accessing the panel functions of a logical partition
    • Determining which logical partition owns a FRU or a system I/O resource
    • Selecting IPL source and mode for a secondary partition
    • Options on the Work with Partition Status display
    • Guest partitions
      • Determining if the system has guest partitions
      • Determining the release level of a guest partition
      • Determining the hosting partition of a guest partition
  • IASP/Clustering Service Reference Procedures
    • Determining if a tower is configured as switchable
    • Determining the power controlling system of a tower
    • Determining the resource name and HSL loop number of an HSL I/O bridge
    • Switching ownership of a tower's switchable resources
    • Switching the mode of a tower's switchable resources
• Chapter 5. Control Panel Functions
  • Values for IPL types, key modes, and speeds
  • Control Panel Functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
    • Ways to access the control panel (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
    • Control panel function descriptions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
      • Customer control panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
      • Extended control panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
      • Low-Level Debug (LLD) panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)
  • Control panel functions (Models 270, 8xx, SB2, SB3, and 890)
    • Ways to access the control panel (Models 270, 8xx, SB2, SB3, and 890)
    • Control panel function descriptions (Models 270, 8xx, SB2, SB3, and 890)
      • Customer control panel functions (Models 270, 8xx, SB2, SB3, and 890)
      • Extended control panel functions (Models 270, 8xx, SB2, SB3, 890)
      • Low-Level Debug (LLD) panel functions (Models 270, 8xx, SB2, SB3, and 890)
• Chapter 6. System Reference Code (SRC) Information
  • Introduction
  • SRC formats
    • Word 1 - SRC general information
      • Identifying SRCs
    • Word 2 - System status information
      • Status indicators
  • System Reference Codes (SRCs)
    • General system and Unit Reference Code (URC) information
      • System Reference Codes (SRCs)
      • LIC Unit Reference Code Groups
    • SPCN informational concurrent maintenance SRCs
    • IPL status SRCs
    • General status SRCs
• Chapter 7. Initial Program Load (IPL) Information
  • IPL type, mode, and speed options
    • IPL speed recommendations
  • Methods to perform IPL
  • Alternate installation IPL
  • IPL sequence
    • Service processor initialization
      • Functions performed
      • What is initialized
      • Abnormal ending
    • Licensed Internal Code (LIC) initialization
      • Functions performed
      • Abnormal ending
      • Initialization output
      • Data descriptions
      • Log entries
  • Status SRCs
• Chapter 8. Licensed Internal Code
  • Licensed Internal Code (LIC) introduction
  • Fixes and cumulative PTF packages
    • Cumulative PTF packages
    • PSP listings
    • Licensed programs
  • Displaying Licensed Internal Code fixes
  • Code naming conventions
  • Utilities to Install and Restore Licensed Internal Code
    • Introduction
    • Overview of Licensed Internal Code Install and Restore
    • Utility to install Licensed Internal Code
      • Introduction
      • Installing Licensed Internal Code
    • Utility to restore Licensed Internal Code
      • Introduction
      • Restoring Licensed Internal Code
  • Authorized Program Analysis Report (APAR)
• Chapter 9. System Architecture and Configuration
  • Hardware information
  • System power overview
    • Power supply
    • Battery power unit
    • System Power Control Network (SPCN)
      • SPCN power components
      • Primary node
      • Secondary node
      • SPCN addressing
    • SPCN menu flow
      • Battery capacity test
      • Opt
      • Frame
      • Unit
      • Type
      • Serial number
      • Fault
      • Write Vital Product Data (VPD) option
      • Display Detail option
      • Frame
      • Type
      • Model
      • Serial number
      • Load ID
      • Reference code
      • Alert status
      • Extended status
      • AROS part number
      • Responding to polls
      • Primary frame
      • Power sequence complete
      • Fault
      • UEPO switch
      • Cable type for connector J15
      • Cable type for connector J16
      • Cable type for connector J18
      • Frame
      • Unit
      • Type
      • Model
      • Serial number
      • Load ID
      • Reference code
      • Alert status
      • Extended status
      • AROS part number
      • Battery present
      • Last battery capacity test date
      • Last battery capacity test time
      • Next battery capacity test date
      • Next battery capacity test time
      • Power sequence complete
      • Fault
      • Display trace log
      • Test battery option
  • System Interconnect
  • High Speed Link
  • Multi-adapter bridge
  • Resource names
  • Hardware configuration restrictions
  • Communications card, cable, and wrap connector reference
    • Single-port communications adapter card and TPAC wrap connector
    • High speed communications card and wrap connector wiring
    • Advanced PCI communications console cable
    • Cryptographic processor card and wrap connector wiring
    • Two-port communications adapter card and wrap connector wiring
    • ISDN wrap connector and connector pin
    • Two-port communications adapter cable
    • RJ-45 cable wrap connector
    • V.24 communications adapter remote power-on cable
    • V.24/X.21bis communications adapter cable
    • Stage 1 V.24/X.21bis cable wrap connector wiring
    • V.24/X.21bis cable wrap connector wiring
    • EIA 232 advanced PCI communications cable
    • EIA 232 advanced wrap connector wiring
    • Stage 1 EIA-232/X.21bis communications adapter cable
    • EIA-232/X.21bis communications adapter cable
    • EIA-232/X.21bis cable wrap connector wiring
    • V.36/EIA 449 high speed communications adapter cable
    • V.36/EIA 449 high speed communications adapter cable wrap connector wiring
    • Stage 1 V.35 communications adapter cable
    • Stage 1 V.35 cable wrap connector wiring
    • V.24 advanced PCI communications cable
    • V.24 advanced wrap connector wiring
    • V.35 advanced PCI communications cable
    • V.35 advanced wrap connector wiring
    • V.35 communications adapter cable
    • V.35 cable wrap connector wiring
    • V.35/High speed communications adapter cable
    • V.35/High speed communications adapter cable wrap connector wiring
    • V.36/RS-449 advanced PCI communications cable
    • V.36/RS-449 advanced cable wrap connector wiring
    • X.21 communications adapter cable
    • X.21/High speed communications adapter cable
    • X.21 cable wrap connector wiring
    • X.21 advanced PCI communications cable
    • X.21 advanced wrap connector wiring
    • Token-ring communications adapter cable and card wrap
    • Ethernet/IEEE 802.3 transceiver adapter cable and card wrap
    • Facsimile adapter cable wrap connector wiring
    • DDI transceiver adapter cable and card wrap
    • PCI communications card wrap connector wiring
  • Communications signal voltage levels
• Chapter 10. Working with Storage Dumps
  • Main storage dump introduction
  • Automatic main storage dump
  • Performing a main storage dump to disk (manual MSD)
  • Copying a main storage dump
    • Work with current main storage dump
      • Display main storage dump
      • Copy main storage dump to media
      • Copy main storage dump to MSD copy
    • Work with copies of main storage dumps
  • Main storage dump status
    • Terminating System Reference Code (SRC)
  • Error recovery for dumps
    • Determining whether main storage dump data was written to disk
    • Reporting the error
    • Additional help
  • Performing an IOP storage dump to disk (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S20, S30, and S40)
  • Performing a service processor storage dump (Models 270, 8xx, SB2, SB3, and 890)
  • Copying the IOP storage dump to removable media (All Models)
  • Copying the service processor storage dump to removable media (Models 270, 8xx, SB2, SB3, and 890)
  • Performing an IOP dump using hardware service manager (All Models)
  • IOP dump information in the Product Activity Log (All Models)
• Appendix A. OS/400 Operating System
  • DST in OS/400 full paging environment
  • DST in OS/400 limited paging environment
  • System Service Tools (SST)
    • Accessing system service tools
      • Selecting SST from the problem handling option
      • Entering the Start System Service Tools (STRSST) command
    • SST options
      • Start a service tool
      • Work with active service tools
      • Work with disk units
      • Work with diskette data recovery
      • Work with system partitions
      • Work with system capacity
      • Work with system security
      • Work with service tools user IDs
    • Function keys (SST)
  • Online problem analysis and resolution
    • Introduction
    • System-detected problems
      • Problem log
      • Messages relating to hardware failures
    • Customer-detected problems
    • Service support facility
  • Displaying OS/400 PTFs
  • OS/400 or LIC APAR information
  • How to reset an I/O processor card while the system is up and running
  • Varying configuration descriptions on and off
  • Commonly used OS/400 service commands
    • Work with System Value (WRKSYSVAL) Command
      • Commonly used system values
    • Service attributes (DSPSRVA or CHGSRVA) commands
      • Commonly used service attributes
    • Change Transmit Level (CHGXMTLVL) command
    • Work with Hardware Products (WRKHDWPRD) Command
      • Introduction
      • Using the configuration description label information to prepare for a system upgrade
      • Using the configuration description label information after a system upgrade
  • Verify commands
    • Commonly used verify commands
      • VFYCMN
      • VFYOPT
      • VFYPRT
      • VFYTAP
    • Verify communications
      • Introduction
      • Procedure
      • Test descriptions
  • Communications tests
    • Wireless LAN adapter card indicators
    • Communications interface trace
      • Test description
      • Data Terminal Ready (DTR)
      • Data Set Ready (DSR)
      • Request To Send (RTS)
      • Ready For Sending (CTS)
      • Carrier Detect (CD)
    • Concurrent LPDA-2 tests
      • Test description
• Appendix B. Notices
  • Trademarks
• Glossary of Terms and Abbreviations
• Index
• Readers’ Comments — We'd Like to Hear from You