IgeaCare Systems IGEACOM ANALOG SPEAKERPHONE WITH WIRELESS RECEIVER User Manual 5 x 7 manual

IgeaCare Systems Inc. ANALOG SPEAKERPHONE WITH WIRELESS RECEIVER 5 x 7 manual

USERS MANUAL

igeacom User GuideV2.0IgeaCare Systems Inc.5650 Tomken Road, Unit #9, Mississauga, Ontario, L4W 4P1, CanadaTel: 905.361.6225 Fax: 905.361.6209 www.igeacare.comToll Free: 1.866.361.6225Part Number 9001001Quality Care through innovative technology
igeacom User GuideV2.0IgeaCare Systems Inc.5650 Tomken Road, Unit #9, Mississauga, Ontario, L4W 4P1, CanadaTel: 905.361.6225 Fax: 905.361.6209 www.igeacare.comToll Free: 1.866.361.6225Part Number 9001001Quality Care through innovative technology500
igeacom User’s GuideVersion 2.0FIRST EDITIONJuly 2004SECOND EDITIONAugust 2004COPYRIGHT©2004 by IgeaCare Systems Inc. All rights reserved. The content of this documentis for information purposes only and is subject to change without notice. IgeacareInc. assumes no liability or responsibility for any errors which may appear withinthis document. The material presented herein should not be construed as a com-mitment or warranty. No part of this publication may be reproduced, transmitted,transcribed or translated into any language in any form by any means without theexpress written permission of IgeaCare Systems Inc.SOFTWARE LICENSE NOTICEYour license agreement with IgeaCare Systems Inc., which is included with theproduct, specifies the permitted and prohibited uses of the product. Any unautho-rised duplication or use of igeacom Version 2.0 in whole or in part, in print, or inany other system is prohibited.LICENSES AND TRADEMARKSMacintosh is a trademark of Apple Computer, Inc.The IgeaCare logo is a registered trademark of IgeaCare Systems Inc.QuarkXpress is a registered trademark of Quark, Inc.Adobe Photoshop is a registered trademark of Adobe Systems Incorporated.All other brand or product names mentioned in this user’s guide are trademarks orregistered trademarks of their respective holders.This document has been produced using QuarkXpress. All graphics have been taken from the IgeaCare application using Windows PrintScreen function and enhanced using Adobe Photoshop.IgeaCare Systems Inc. wishes to sincerely thank all of the individuals who madethis product possibleigeaCare systems Inc.5650 Tomken Road, Unit #9, Mississauga, ON L4W 4P1Visit our Web site at: www.igeacare.comPrinted In Canada
ContentsSection 1 - User OverviewRequesting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3Cancelling a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Increasing/Decreasing Volume . . . . . . . . . . . . . . . . . .1-4Retrieving Menus & Activities . . . . . . . . . . . . . . . . . . .1-5Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6Line Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6Fault Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7Activities Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8Menu Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8Indicator Lights warning Chart . . . . . . . . . . . . . .1-9Section 2 - Circuit Board OverviewOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3Internal Hardwire Input connections . . . . . . . . . . . .2-5Section 3 - Diagnostic ProceduresDiagnostic Procedures during Boot-up . . . . . . . . . .3-3Section 4 - ProgrammingOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31.0 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32.0 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42.1 Hardwire Buttons . . . . . . . . . . . . . . . . . . . . . . . .4-42.2 RF Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-43.0 Call Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44.0 Cancelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55.0 Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66.0 Call Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-77.0 RF Modules Learning Process . . . . . . . . . . . . . . . .4-7
User Overview1
Using the igeacom Emergency Call Device:The igeacom emergency call device is easy to use. Requesting Help:›To Request Help:Press the red call button on the unit, orPress the red button on the pendant, orPress the red button on the push cord orToggle any of the pull cords. By activating any one of the peripheraldevices your igeacom emergency calldevice will send a signal to the emergency call unit to call the emergencycall station or control center. All of your peripheral devices can be programmed according to their priorityor associated degree of emergency as programmed by the facility for each device.1-3User Overview
Cancelling a call:If you accidentally activate an alarm call you can cancelthe call from the emergency call unit.›To Cancel a Call: (Emergency Call Unit)Press the green cancel button. The wireless pull cord can also becancelled at the source. ›To Cancel a Call: (Wireless Pull Cord)Push down on the cancel area. If the call is accepted by the operatorprior to cancelling the call, simplyexplain to them it was an error and theoperator or yourself can then cancel thecall.Increasing/Decreasing VolumeIt is easy to increase or decrease the volume of your emergency call device.›To Increase the Volume:Press the up arrow›To Decrease the Volume:Pressing the down arrow.1-4User Overview
Retrieving Menus & ActivitiesThe black buttons labeled Menu and Activities on theigeacom emergency call unit activate the menu or activityannouncements for the week or day, as programmed byyour facility. ›To Retrieve the MenuHold down the black Menubutton to hear a pre-recordedannouncement.›To Retrieve ActivitiesPress the black Activitiesbutton. 1-5User Overview
Indicator LightsLine Indicator:The Line indicator LED will turn on when:a) The call button has been pressed,b) An igeacom device, e.g. the pendant, has been triggered.The Line LED will also appear incombination with the Fault LED indicator if:a) the emergency call device detects a fault in the line. If the Line or Fault LED remainson for a period longer than 20seconds then the resident should inform the central sta-tion or operator immediately. The Line LED will flashevery 5 minutes along with the Fault LED should a prob-lem be indicated. If both LED’s appear the residentshould inform the central station or operator immediately.1-6User Overview
Fault Indicator:The Fault indicator LED indicates that there is a possible fault with your emergency call device. If the Fault LED indicator appearsyou should immediately contactthe operator and request assistanceso that your system can be exam-ined and/or repaired. The Fault LED indicator will appear if the emergency calldevice detects a fault in the keypad, line or unit.1-7User Overview
Activities Indicator:The Activities LED indicator will turn on/flash when themenu button has been pressed. Menu Indicator:The Menu LED indicator will turn on/flash when themenu button has been pressed. 1-8User Overview
1-9User OverviewLight IndicatorLit Condition SolutionLine Call button pressed If assistance notrequired cancel thecall to reset unit.Line Device triggered, e.g.pendant If device is not in useturn it off.Line & Fault Fault in line. When ano line fault occurs ashort chirp will soundof 70ms in durationCall OperatorimmediatelyFault Fault in keypad. Whena keypad error occursa short chirp will soundfor 70ms in duration.Call operator immediatelyFault Fault with unit Call OperatorimmediatelyActivities & Fault Activities, Line & FaultBattery warning. Thedevice will chirp (2beeps) for a durationof 160ms.Battery life is low along chirp will soundfor 560ms.Call Operatorimmediately.Battery should berecharged.Call Operatorimmediately.Replace BatteryIndicator Lights Warning Chart
WarrantyIf you would like to report a fault or return an igeacom device for warranty repair,please complete the online form at: http://www.igeacare.com/support.htmAll igeacom devices have a one year warranty against manufacturer defect. The igeacom wireless pull cord battery and wireless pendant battery have a five yearwarranty.Please register your igeacom device online at:http://www.igeacare.com/support.htmThe igeacom 100, 300 and 500 are CSA certified:1) Class 481205CSA Std C22.2 No. 205 - m1983 signal equipment;CAN/CSA - 22.2 No. 60950 -1-03;Bi-national standard with UL 60950-12) CSA-USClass 481284Class 481204CSA Std C22.2 No 205-m1983;UL Std No. 464, Eight ed 2003CAN/CSA 22.2 No. 60950-1-03;Bi-National standard with UL 60950-13) igeacom300 & igeacom500FCC ID:SEDIGEACOMIC: 5263A-IGEACOMOperation is subject to the following two conditions: (1) This device may not causeinterference, and (2) This device must accept any interference, including interferencethat may cause undesired operation of the device."NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIOOR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TOTHIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'SAUTHORITY TO OPERATE THE EQUIPMENT."1-10Overview
Circuit Board Overview2
Circuit Board(s)The igeacom combines all your communication needsinto one system. The igeacom is available in two models,the igeacom300 and igeacom500. The igeacom300 caneasily be upgraded to include all the peripheral devicesof the igeacom500.TAV011 (Main Board) TAV011 (Main Board) TAV012 (Keypad Board) TAV012 (Keypad Board)TAV014 (Receiver Board)TAV013 (Output Relay Module)TAV020 (Personal RF Pendant)TAV030 (Wall RF Pendant)2-3Circuit Board Overview500300
All circuit boards indicate PCB manufacturer logo and ULlisting. Boards are 1/16" thick made from FR-4 material. There is no handset or metal contacts for the end user.The igeacom is permanently fixed to a wall and installedinto a standard three gang box. The igeacom is line powered (phone line); its on hookcurrent consumption is approximately 1.5mA and its offhook current consumption is approximately 27mA. There are several keypads to dial pre-arranged numbers.There are also two peripheral devices (TAV020, TAV030),which trigger pre-arranged numbers for the main boardto dial. The pre-arranged phone numbers are all downloaded intothe igeacom via an infra-red communication link. All ofthese devices are low powered.2-4Circuit Board Overview
Internal Hardwire Input Connections for TAV011 (Main Board)Connector UseCN1 One telephone input line cord (40mA-50mA) with standard modular telephone plug.CN2 One telephone output line cord (40mA-50mA) with standard modular telephone plug. It is used as an extension for a telephone.CN3 Two pin header is used for the connection of the Ni-Cd 3.6V battery pack assembly.TB301 Terminal block hook up is for normally open contacts such as wall mount pull cords.2-5Circuit Board Overview
CN301 Six pin connector is used for updating and reading the software (within the micro-controller U301) responsible for the function of the entire igeacom unit. Note: Only a qualified technician should be using this connector.CN302 Eight pin socket is used for the connection of the Keypad board TAV012.CN303 Three pin header is for the phone jack connection, which is a normally open contact.CN305 Eight pin socket is used for the connection of the Receiver board TAV014.CN306 Six pin socket is used for the connection of the Output Relay Module board TAV013.CN201 Two pin header is used for the connection of the speaker assembly.CN202 Two pin header is used for the connection of the microphone assembly.TAV030 (Wall RF-Pendant)This device transmits at 433.92MHz with OOK modula-tion. The maximum current transmission is 10mA. Thetransmitter is also a third party device.2-6Circuit Board Overview
Diagnostic Procedures3
Diagnostic Procedures during Boot-up:Before mounting the igeacom unit, the battery must beplugged into connector CN3. Please note the igeacom will then perform the followingdiagnostics:1. An audio beep along with the 4 front LED's turn on for a duration of 600 ms. ( ____ ).This tells the installer that the unit has booted up properly and that the battery is okay. If this condition is not met the unit must be replaced.2. Three audio beeps for a duration of 200 ms each ( __ __ __ ).This indicates that the unit has gone through the cancellation routine which prepares the unit for standby mode. If this condition is not met the unit must be replaced.3. The unit checks for two more conditions:a. The unit will check to see if a telephone line has been connected to CN1. Since we have not hooked up a telephone line yet the unit will chirp and the Line and Fault LED's will light up for a duration of 50 ms. 3-3Diagnostic Procedures
b. The unit will check to see if any buttons have seized and check battery conditions. If this occurs the unit will chirp and the Fault LED will light up for a duration of 50 ms. Note:i. In standby mode every 5 minutes the unit will perform diagnostic check (3) of the unit and check for all the items listed on page 1-9. ii. While in working mode the unit will perform diagnostic check (3) continuously. iii. If all of the above parameters pass, then plug the telephone line into CN1 and the telephone extension into CN2. Press the Cancel button. This verifies and checks step 1-3 again. You will notice that step 3 (B) will not occur. If it does occur theunit must be replaced. 4. The unit can also perform the diagnostic procedure by simultaneously pressing the Menu & Activities buttons, it will:i. Check for the line; ii. Check for a battery warning; iii. Check to see if the battery voltage is low; iv Check to see if the keypad has a seized button.3-4Diagnostic Procedures
5. If the fault light appears on the unit, simultaneously followed by the sound of 2 short chirps 90 ms each, then this indicates:i. The battery is below operating voltage; ii. The battery is not plugged in, or iii. The battery is damagedWhen the unit detects this fault, the unit will lock you outfrom making a call until the unit has been looked at bythe site technician.To reset the unit simply press the Menu, Activities,Cancel and Volume buttons simultaneously.The unit is now ready to be securely mounted to the wall.3-5Overview
Programming4
OverviewThe igeacom is fully programmable via infra-red link. ›To place igeaCom into Infra-red Download Mode:Simultaneously press both Volume buttons for approxi-mately 5 seconds. ›To End Infra-red Download:Once the parameters are downloaded and verified pressboth Volume buttons to end system download.1.0 ParametersThe parameters that we can download are:1.1 Phone Numbers1.2 Redial Delays 1.3 Redial Yes/No 1.4 Silent Dialing Yes/No 1.5 Color Dome Light White/Green/Red/Blue 1.6 Priority (from Highest =1 to Lowest=6) 4-3Programming
2.0 CallingThe call can be done via hard wired buttons or RF modules:2.1 Hard wired buttons:2.1.1.1 Red Call Button2.1.1.2 Pull Cord2.1.1.3 Emergency Cord (plugs into jack) Push Button Call Cord 2.2 RF modules2.2.1.1 RF pendant2.2.1.2 RF Wall-mount (this unit also has a cancel RF button) 3.0 Call Recognition:3. Call recognition is accomplished by dialing *3 on any wired or wireless telephone.3.1 If the recipient performs the call recognition code by phone he/she will hear acknowledge-ment tones to verify the call has been recognized.4-4Programming
3.2 If the recipient performs the call recognition code and is talking on the phone for a duration of 4 minutes the recipient of the call will hear two warning tones for a duration of 100 ms each ( __ __ ) on his/her phone. These tones indicate that 4 minutes of talk time have passed and that there is only 1 minute left to talk to the caller. These tones will sound off every 10 seconds until 5 minutes have passed. After 5 minutes the call will hang up and redial the same number. The 5 minutes window is factory set and cannot be changed by the user.Note:Each time the recipient enters *3 the 5 minute window will be reset, allowing the recipient to remain on the line with the caller.4.0 CancellingThe Cancel Operation can be done in two ways:4.1 Pressing the green Cancel button4.2 By phone, dialing *9. If the recipient performs the cancel operation by phone he/she will hear the acknowledgement tones to verify the call has been cancelled. Note:These tones sound different from the Call Recognition tones.4-5Programming
5.0 RedialingIf the call is not answered within the time named RedialDelay (1.2), system may: 5.1 Dial the next phone number, if the parameter named Redial (1.3) is programmed Yes. 5.2 Hang up, if the parameter named Redial (1.3) is programmed No.If the call is answered:5.3 If the call is answered and the recipient hangs up without Call Recognition (3) or Cancel Operation (4) then Redialing takes place once the Redial Delay (1.2) has passed for that call.5.4 If the call is answered and the recipient does not enter the Call Recognition (3) the following will occur: While talking on the phone the Redial Delay (1.2) continues to count down, once the Redial Delay timer has reached the specified delay time the unit will hang up and proceed to steps 5.1 and 5.2.5.5 If the call is answered and the recipient acknowledges the call with the Call Recognition(3) and then hangs up without the Cancel Operation (4) the call will redial the same number within 5 minutes from hang up4-6Programming
6.0 Call Priority6.1 To any calling button (hard wired and RF) is associated a programmable priority (parameter 1.6). The most urgent button can interrupt the less urgent one. Note:The Menu and Activities buttons have the lowest priority.7.0 RF Module Learning ProcessThe RF modules (2.2.1.1 and 2.2.1.2) will be learned bythe system, following this procedure:7.1 Put the system into learn mode by pressing the Cancel and Menu buttons simultaneously for approximately 5 seconds.7.2 Activate the RF module. The system will confirm the End of Learning Process by a long beep, passing automatically to normal mode.4-7Programming

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