Imation ISS-LTOA Secure Scan (RFID Reader) User Manual

Imation Corp. Secure Scan (RFID Reader)

Users Manual

Secure Scan LTO Scanner ISS-LTOA User Reference Manual 7-15-2009 ------ PRELIMINARY ------
Computer System Requirements Pentium 4 processor or better 512MB RAM minimum 10MB hard disk space minimum Two available USB-2 ports Color monitor - 1024X768 or greater native screen resolution required. 32 bit operating system ie. MicroSoft Windows 2000/XP Software Installation Follow the instructions provided by Imation Technical Support representative. Microsoft warning regarding uncertified drivers can be ignored. Hardware Installation The unit should be placed on a suitable work surface and in close proximity to the host computer to be used. After installation of the software, the two USB cables should be connected to two available USB2 ports on the host computer. Safety: The Imation Secure Scan utilizes both an RFID scanner and a laser barcode scanner. Common sense safety practices should be employed when using this device. Do not look into the window when the device is actively scanning. Overview: Imation has been scanning cartridges for our customers since the introduction of the LTO1 cartridge in 2001 as part of our Technical Support function. The Secure Scan device is the latest improvement in that process allowing customers to evaluate their LTO cartridges continually at their convenience. The Imation Secure Scan provides the LTO user with the capability to immediately determine the health of each individual cartridge in the library. This allows users to determine which cartridges should be left in service and which should be considered for removal. In addition to immediate feedback on cartridge health, users can periodically submit their collected data directly to Imation Technical Service via email and receive an annual analysis report on total library health and usage patterns. Imation can also provide a comparison of the customer library’s usage pattern with industry trends. The patent pending algorithms utilized to determining cartridge status and comparisons to the industry is based on an Imation database of hundreds of thousands of cartridge scan records amassed globally. This additional analysis service allows the user to more accurately assess the condition of the library and predict future performance to minimize down time. Contact Imation Technical Service to arrange an advance report. The Imation Secure Scan also provides an exciting security feature allowing users to lock cartridges for added data protection. This patent pending feature is useful when transporting or storing cartridges preventing the cartridge from functioning in any drive until it has been properly unlocked via the scanner with the user’s password. This password is set by the user and can be changed when ever desired. In the unlikely event of a lost password, Imation can reconstruct the customer password using one of the customer’s locked cartridges.
The Main Program Screen: The main program screen pictured below is where all major scanning and security functions are performed. The numbered arrows will be used throughout this manual to point out various areas during the following discussion on software features and operation. The Customer Name and Location fields (5) indicate who will be using the scanner and at what location. This information is configured by Imation at the time of physical scanner installation.
The Program Status box (7) provides communications port connection information and the current condition of the CM (Cartridge Memory) chip and barcode readers. In addition, an information window will provide messages on the current state of the software or cartridge being scanned. The scanning progress bar is located directly beneath the Program Status box and shows the status of the scan in process. The Session selection box (1) is where the desired operation for a given cartridge processing session is chosen. Use the radio button next to the desired operation to enable it. Scan Only - This selection causes the scanner to interrogate the cartridge memory chip and perform all standard analysis and scan data storing functions. No security operations are enabled. Note: Locked cartridges must be unlocked first before scanning. Scan and Lock - This selection causes the scanner to interrogate the cartridge memory chip and perform all standard analysis and scan data storing functions. On the completion of the cartridge scan the cartridge is locked to prevent reading by any drive. Scan and Unlock - This selection causes the scanner to unlock the cartridge allowing access by an appropriate LTO drive. After unlocking the scanner interrogates the cartridge memory chip and performs all standard analysis and scan data storing functions. Show Lock/Unlock Status Only - This selection checks and reports the lock status of the cartridge only and performs no other oerations. Lock Only - This selection locks the cartridge currently on the scanner preventing any drive from accessing the cartridge. No cartridge scan information is collected and no analysis performed. Unlock Only - This selection unlocks the cartridge currently on the scanner allowing it to be accessed by an appropriate LTO drive. No cartridge historical usage information is collected and no analysis performed.
The Start / Stop Session Buttons (4) are used to initiate and stop a scanning session. The status information located immediately to the right of the buttons shows the type of session selected and whether the session is active or not. The Volser box (8) contains the volume serial number of the last successfully scanned tape. The Cartridge Status Box (2) displays the disposition of the last successfully scanned cartridge and it’s lock status. The scanning of a cartridge will result in one of five possible disposition messages in the cartridge status box as follows: “New Cartridge” The cartridge has had too little read / write use to determine its current condition or has been loaded < 4 times. “Good Cartridge” The cartridge passes all criteria and can remain in service. “Analysis Recommended” The cartridge has error performance issues or an invalid end of data mark and should be referred to the manufacturer for additional investigation. “Warning: Exceeds Useful Life” The cartridge has had > 5000 mounts or has excessive read / write activity during its life and should be retired. “Fail - Remove from Service” The cartridge has had > 5000 mounts or has excessive read / write activity and has serious permanent errors and should be removed and retired.
Cartridge Lock Operation: The Imation Secure Scan has the capability to “Lock” a cartridge by processing the RFID chip using a patent pending method which once locked prevents the cartridge from be successfully loaded into an LTO drive. This feature is advantageous to the end user desiring additional security when storing or transporting LTO media containing sensitive data. Cartridges can be locked in addition to scanning or as a stand alone function or unlocked in addition to scanning or as a stand alone function. To lock the cartridge, with no session active, select the desired lock option “Lock Only” or “Scan and Lock” from the Session selection box (1). Activate the scanning session and enter an appropriate password as directed by the pop up dialog box. RETAIN THE PASSWORD FOR FUTURE UNLOCKING OF YOUR CARTRIDGES!. Start the session and place a cartridge on the scanner. The Program Status box (7) and Cartridge Status Box (2) will indicate the progress of the process. Repeat for each cartridge to be locked. Once locked, cartridges cannot be access by LTO drives. Unlock the cartridges by selecting “Unlock Only” or “Scan and Unlock” in the Session selection box (1) as desired. You will be required to supply a password via a pop up box. Start the session and place a cartridge on the scanner. The Program Status box (7) and Cartridge Status Box (2) will indicate the progress of the process. Repeat for each cartridge to be unlocked. During lock and unlock operations it is extremely important that the user wait for the lock/unlock status message to be displayed on the screen BEFORE removing the cartridge from the scanner. In the event a password is lost, Imation can reconstruct your password for you by analyzing one of your cartridges in our Tech Service Lab. Contact Imation Technical Service for further assistance.
Scan Results Table This table is displayed on the lower half of the maim program screen and contains a running display of the last 20 cartridges scanned with column definitions as follows: “Scan Date” The day, month and year that the scan was performed. “Volser” The volume serial number scanned from the barcode on the spine of the cartridge. “Cart SN” The unique manufacturer’s cartridge serial number stored in the cartridge memory chip. “Mounts” The count of load/unload cycles experienced by the cartridge to date. “GB Write” The number of Gigabytes written to the cartridge since new. “GB Read” The number of Gigabytes read from the cartridge since new. “Status” The disposition of the cartridge based on the information scanned from the cartridge. “Lock status” The current lock state of the cartridge. Cartridge data beyond the last 20 cartridges displayed in this table can be viewed using the cartridge summary screen described later in this manual. Windows Tool Bar “File” tab Selections (6)
Cartridge Summary Sub-screen Overview This screen provides a summary and basic reporting for a customer selected set of cartridges. Start Date / End Date data boxes - Input the desired starting and ending dates for the scan data to be gathered. All scans within that range are gathered and reported on. Collect Data Button - Initiates the retrieval of info from the database. Record Shown Filter Selection - Select or unselect the check boxes to limit the data displayed by disposition type. Print and export list buttons - Allow the user to either print a hard copy or export a comma delimited text file for further manipulation. Cartridge Generation Selection - Filters the output showing only the cart type(s) selected.
Graph Selection buttons Cartridge Age Graph - Provides a histogram of the age (in months) of the cartridges included within the dates specified.
Cartridge Usage Graph - Provides a histogram of the amount of data written and read from the carts in the collection set.
Cartridge Mounts Graph - Provides a histogram of the number of mounts (load unloads) for the cartridges in the collected data set.
Drives of Interest Graph - Provides a display of drive serial numbers highlighting those which have been calculated to be statistically different than the total drive population. This distinction may indicate that a drive requires maintenance attention. This information can be used to help the customer and their hardware support professional manage the drives in use in the library. The total good carts accessed by each drive is shown in Blue, Cartridges which experience errors are shown in Yellow, and any drives of statistical interest are displayed in Red.
Cartridge List Data Table - Scan Date Is simply the date that cart information was gathered. Volser The Volume Serial number scanned from the cartridge barcode. Cart SN The internal cartridge serial number assigned by the manufacturer. Mounts The number of load / unload cycles recorded for that cartridge GB Wr The total Gigabytes of data written to the cartridge during it’s service life. GB Rd The total Gigabytes of data read from the cartridge during it’s service life. Status The current cartridge status as determined by Imation’s patented cartridge grading algorithm. Column sorting is accomplished by clicking on the heading at the top of the desired column.
Volser Summary Screen Overview Provides the user with a method to review the scan history of a particular cartridge of interest displaying all records on file in table form. Volser Entry Box & Scan Volser Button Place the cartridge on the scanner and click the “Scan Barcode” button to obtain the volser from the cartridge. Please ensure that a cartridge is in place on the Secure Scan fixture to prevent inadvertent laser exposure Collect Data Button With the barcode scanned, click to collect info on the cartridge in question.
Entries Found info box Indicates the number of times a cartridge chip has been scanned by the Imation Secure Scan. The LTO cartridge memory chip contains information on the last four drive mounts the cartridge has experienced. Each time a cartridge is scanned by the Secure Scan, the current condition of the cartridge is determined. In addition, the information on the previous 3 mounts is stored, resulting in 4 sets of information for each time the cartridge is scanned on the Secure Scan. For Example, 10 scans of the cartridge below results in data on 40 drive mount events for that cartridge. Print and Export Buttons Allows the user to either print a hard copy of the data or export a comma delimited text file (csv) for further manipulation. Volser Summary Data Table Scan Date Is simply the date that the cartridge information was gathered. Cart SN The internal cartridge serial number. Mounts The number of load / unload cycles recorded for that cartridge
GB Wr The total Gigabytes of data written to the cartridge during it’s service life. GB Rd The total Gigabytes of data read from the cartridge during it’s service life. Last Drive The serial number of the last drive that the cartridge was loaded into. Upload to Imation Overview This function allows the user to send a data file containing the library usage information collected so that more in depth analysis can be provided by Imation Technical Service. ONLY CARTRIDGE USE INFORMATION IS SENT. Because the Imation Secure Scan does not access the actual magnetic tape in the cartridge, no customer data is involved. By partnering with Imation Technical Service, very detailed reports can be provided assisting you in management of your library to maximize media usage and life, and minimize down time by identifying potential media volume and drive hardware issues. E-Mail Entry field This dialog box allows the user to enter additional email addresses to which the application will mail usage data.
Send E-mail Click this button once additional email addresses have been entered. Records are gathered and a file sent to Imation Tech Service as well as any additional addresses entered via the window described above. An E-mail Progress window (shown below) will indicate the operation’s status by showing the number of records being processed. Once the file has been compiled and the e-mail sent the following “Upload Complete!!!” message will be displayed. Generate Files for Manual Send: If there are overlying security or other concerns, the user may elect to send files to Imation by attaching the files to an e-mail manually. Selecting this button generates that file and places it in the program directory. If the default location was used when installing the software the export file will be found in: “C:\Program Files\Imation Secure Scan\”. The file is named “CustomerDB.mdb” The file size is limited to 20Mb to prevent issues while emailing. If your file size exceeds that limit, contact Imation Technical Service for further instructions.
LIMITED WARRANTY AND LIMITATION OF REMEDIES*: Imation warrants that this product is free from defects in material and manufacture at the time of purchase. If any such defect appears within 1 year, Imation’s entire liability is, at Imation’s option, either (a) repair, or (b) replacement of the product, or (c) refund of the purchase price of the product, which must be returned to Imation with proof of purchase. This warranty does not apply to product failure resulting from misuse, abuse, accident, neglect or mishandling, improperly adjusted or maintained drives, incorrect environments or wear from ordinary use. IMATION SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL LOSS OR DAMAGE (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, SAVINGS OR DATA) IN ANY WAY RELATED TO THE PRODUCT. This does not preclude claims for personal injury. Some states or countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. GARANTIE LIMITÉE ET LIMITE DE RECOURS : Imation garantit que ce produit est exempt de toute défectuosité, tant au point de vue des matériaux que de la fabrication, au moment de l’achat. Dans le cas où ce produit présenterait un quelconque défaut de fabrication ou de matériau au cours des 1 année, la seule obligation d’Imation est, au choix d’Imation, soit a) de réparer le produit, soit b) de remplacer le produit, soit c) de rembourser le prix d’achat du produit, qui doit être retourné à Imation accompagné de la preuve d’achat. Cette garantie ne couvre pas les défectuosités découlant de l’utilisation inadéquate ou abusive du produit, d’un accident, d’un acte de négligence, d’une mauvaise manipulation, d’unités mal ajustées ou mal entretenues, d’environnements inadéquats ou de l’usure due à l’usage normal. Imation ne saurait être responsable des pertes ou dommages, indirects, spéciaux, conséquents ou fortuits (y compris, mais sans s’y limiter, les pertes de profits, d’économies ou de données) découlant de quelque manière de l’utilisation de ce produit. Ceci n’exclut pas les actions en dommages-intérêts pour les blessures personnelles. Les règlements de certaines provinces ou de certains pays n’autorisent ni les limites sur la durée de la garantie limplicite ni l’exclusion ou la restriction des dommages spéciaux ou conséquents. Dans les cas où votre garantie serait soumise à de tels règlements, les limites et restrictions exposées plus haut ne vous concernent pas. Cette garantie vous confère des droits juridiques spécifiques, vous pouvez également vous prévaloir d’autres droits propres à une province ou un pays. *IN DER BUNDESREPUBLIK DEUTSCHLAND GELTEN FÜR DIE GEWÄHRLEISTUNG UND HAFTUNG ANSTELLE DER VORGENANNTEN GARANTIEREGELUNGEN DIE HIERFÜR GESETZLICH VORGESCHRIEBENEN BESTIMMUNGEN. HOTLINE: 0800-4628466 GARANTIA LIMITADA Y LIMITACION DE RECURSOS: Imation garantiza que los materiales y la fabricación de este producto no tienen defectos en el momento de su compra. Si surge algún desperfecto durante los 1 año, a partir de la fecha de compra, Imation se responsabiliza completamente, según su criterio, a: (a) reparar o (b) reemplazar el producto, o (c) devolver el importe del producto, el cual será devuelto con el comprobante de compra. Esta garantía no es aplicable a fallos del producto por mal uso, abuso, accidente, negligencia o manipulación errónea, ajuste o mantenimiento inapropiado de las unidades, ambientes incorrectos o desgaste debido a su uso normal. IMATION NO SERA RESPONSABLE POR NINGUNA PERDIDA O NINGUN PERJUICIO INDIRECTO, ESPECIAL, ACCIDENTAL O CONSECUENTE RELACIONADO CON EL PRODUCTO (INCLUSO PERJUICIOS ILIMITADOS POR PERDIDAS DE GANANCIAS, AHORROS O DATOS). Esto no excluye las reclamaciones por lesiones personales. Algunos estados o países no permiten limitaciones en la duración de una garantía implícita o en la exclusión, limitación, incidencia o consecuencia de los perjuicios; por tanto, las anteriores limitaciones o exclusiones podrían no ser aplicables a su caso. Esta garantía le otorga derechos legales específicos, y es posible que usted también tenga otros derechos que varíen según el estado o el país. GARANZIA LIMITATA: Imation garantisce il prodotto contro i difetti di materiale e di lavorazione al momento dell’acquisto. Se si riscontrano difetti di materiale puliture o dopo 1 anni dalla data di acquisto, il solo obbligo di Imation consiste nella riparazione, oppure nella sostituzione del prodotto difettoso. La garanzia è resa nulla se il guasto del prodotto deriva dall’uso improprio o errato, da negligenza, da unitá nastro regolate o mantentenute incorrettamente, dall’uso in ambienti non adatti o da usura dovuta a normale utilizzo. IMATION NON È RESPONSABILE DEI DANNI INDIRETTI O DELLE PERDITE ACCIDENTALI DERIVATE DA USO IMPROPRIO DEL PRODOTTO. GARANTIA LIMITADA E LIMITE DE SOLUÇÕES: A Imation garante que este produto não possui nenhum defeito em seus materiais, nem de fabricação, até o momento da compra. Se surgir algum defeito dentro de 1 ano desde a data da compra, (a), ou pela reposição do produto (b), ou pela devolução do valor da compra do produto (c), o qual deverá ser devolvido à Imation com o comprovante de compra. Este termo de garantia não se aplica a falhas do produto, decorrentes de uso incorreto, abusivo, acidentes, negligência ou mau uso, discos inadequadamente adaptados ou recondicionados, ambiente incorreto ou desgaste pelo uso regular. IMATION NÃO IRÁ SE RESPONSABILIZAR POR QUALQUER PERDA OU DANO INDIRETO, ESPECIAL, INCIDENTAL, OU CIRCUNSTANCIAL (INCLUINDO DANOS POR PERDA DE LUCRO, ECONOMIAS OU INFORMAÇÕES) DE QUALQUER FORMA RELACIONADO AO PRODUTO. Isto não exclui reclamações por mau atendimento. Alguns estados ou países não prevêem limites sobre o prazo de garantia, ou sobre a exclusão ou limitações ou sobre danos incidentais ou decorrentes de uso. Dessa forma, as limitações ou exclusões acima descritas podem não ser aplicadas em seu caso. Esta garantia lhe dá direitos legais, e você pode usufruir de outros direitos que variam de estado para estado, ou de país para país.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Conforms to UL Std 60950-1 Cert. to CAN/CSA Std C22.2 No. 60950-1 CLASS 1 LASER PRODUCT As tested to IEC 60825-1: 2007 CAUTION - CLASS 2 LASER RADIATION WHEN OPEN. DO NOT STARE INTO THE BEAM Caution - Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure For further assistance with the Imation Secure Scan, please contact Imation Technical Support or email to technicalsupport@imation.com Voltage Input: 5 VDC thru USBCurrent 450 mAPower 2.25 wattsRF Frequency 13.56 MHzBarcode scanner wavelength 650 nmMax. Laser Power <1.0 mWCommunication interface Dual USB-AOperating Environment 10 to 30 C / 20 to 60% RHDimensions (scanner) 5.59"L x 5.64"W x 2.44"H (142 x 143 x 62 mm)Dimensions (travel case) 14.2"L x 11.4"W x 6.5"H (360 x 290 x 165 mm)Weight (scanner) 0.70 lbs (0.32 kg)Weight (scanner + case) 5.65 lbs (2.56 kg)Patent Pending Multiple Patents Pending

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