Indyme Solutions CB550 Wireless Director Call Box User Manual PT4 CU4400 INSTALL

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Document ID	258979
Application ID	UOPFZMr813nLcz89SKD50A==
Document Description	Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	113.42kB (1417739 bits)
Date Submitted	2002-07-26 00:00:00
Date Available	2002-07-26 00:00:00
Creation Date	2002-06-03 09:08:45
Producing Software	Acrobat Distiller 5.0.5 (Windows)
Document Lastmod	2002-06-03 09:09:54
Document Title	PT4/CU4400 INSTALL
Document Creator	Acrobat PDFMaker 5.0 for Word
Document Author:	Neva McCord

Technical Document
CB550 Customer Survey Call Box
INSTALLATION AND PROGRAMMING PROCEDURE
Scope
This document covers all the necessary instructions for installing the CB550
Customer Survey Call Box and how to program the call box using the Status
LEDs indicators. The Status LEDs are illuminated during programming and
various stages of survey box operation. The CB550 is programmed to work
with the Messaging and Telephony Server.
Overview
The Indyme CB550 Customer Survey Call Box includes a membrane switch
panel affixed to the front of the unit, with a Label Insert Sleeve in front of the
Membrane Panel. The Membrane Panel has 24 buttons, divided into two sets of
12 buttons each. The customer designs their survey card and inserts it into the
sleeve. The Label Insert Sleeve is designed to hold heavyweight cardstock cut to
715/16" x 5.5". The unit is powered by non-field changeable batteries and
programming is performed using a combination of the membrane switches. The
survey box dimensions are 9.9" wide by 6.5" high by 1.0" in depth.
Status LEDs, 1-3
Status LED 4
Membrane
Switch(es)
Figure 1:CB550 Survey Box without Label Insert
Take Inventory
Verify that all items listed on the Indyme packing list were included in the
shipment as received from Indyme for this installation. Notify Indyme promptly of
any discrepancies. The installer is responsible for bringing all the necessary
tools. The call box is installed at the store using a mounting bracket, which is sold
separately. (The bracket mounting instructions are shipped with the brackets.)
CB550 Installation/Programming Instructions
Page 1
P/N 430563-05 Rev B
Technical Document
Equipment Needed:
These Installation and Programming Instructions
Installation
1. Verify all six screws are tight and the unit is sealed.
2. Follow the Mounting Bracket instructions and mount the bracket in the
desired location.
3. Using the alcohol and cleaning wipes, clean the back of the unit only. (Do not
use alcohol to clean the front of the call box as it may damage the insert sleeve.)
4. Using the double stick adhesive tape, affix the adhesive tape to the center of
the back of the call box and mount the call box to the bracket.
Programming
The CB550 Customer Survey Box is shipped with the Power Jumper in the "ON"
position. In normal conditions, there is no need to open the unit. The unit is
powered by non-field changeable batteries and programming is done using a
combination of the membrane switches. Buttons 1,2 and 3 are used to increment
the address digits, buttons 10 and 12 are used to start the Address program,
and buttons 7 and 9 are used to start the Mode program.
Address Programming
Press and hold Membrane Switch buttons 10 and 12 (see Figure 2) at the same
time for approximately seven seconds to place the unit in the Address
Programming Mode. LED 1 will flash and you will hear short beep when the
buttons have been held down long enough.
1. Press button 1 to increment the hundreds digit. Status LED 1 will flash and
you will hear a short beep with each press.
2. Press button 2 to increment the tens digit. Status LED 2 will flash and you
will hear a short beep with each press.
3. Press button 3 to increment the ones digit. Status LED 3 will flash and you
will hear a short beep with each press.
4. Once you have the desired address programmed in, press button 12 to
SAVE it.
5. The address programmed will flash on Status LED’s 1-3
Example: Programming address 159
1. Press and hold buttons 10 and 12 until Status LED 1 flashes and/or you
hear a short beep. (Approximately 7 seconds)
2. Press button 1 once.
3. Press button 2 five times.
4. Press button 3 nine times.
5. Press button 12 to SAVE.
6. Watch the Status LEDs. Verify that LED 1 flashes once, LED 2 flashes
five times and LED 3 flashes nine times.
CB550 Installation/Programming Instructions
Page 2
P/N 430563-05 Rev B
Technical Document
Note: If a period of one minute elapses with no buttons being pressed, after entering the
Address Programming Mode, the system will exit the Address Programming Mode and
any changes that were made will be lost. The system will beep for 1 second when exiting
Address Programming Mode in this fashion.
Use Buttons 1,2 and 3 to
increment the ones, tens and
hundreds of the call box address.
Button 1
LEDs I, 2, and 3
will flash to
indicate the call
box address as
programmed by
buttons 1,2 and 3.
Button 2
Button 3
LED 1
LED 2
LED 3
Membrane
Switch 7
Membrane
Switch 9
Membrane
Switch 10
Membrane
Switch 12
LED 4 will flash
when unit is
programmed
for Mode 2.
Figure 2: Membrane Switches 7,9,10 and 12
Mode Programming
The CB550 Customer Survey Box can be programmed for use as a Survey Box (Mode 1) or as
a Call Box/Customer Survey Box (Mode 2). The chosen Mode must be programmed before the
call box can be used. Membrane switches 7 and 9 are used to program the chosen Mode and
the Mode programmed will be indicated by the number of times LED 4 flashes. Each Mode will
operate as follows.
Mode 1: Survey Box Mode
All buttons work as Survey Answer Buttons. During typical operation, a beep
will be heard if any button is pressed but no LEDs will flash.
Mode 2: Call Box/Survey Mode
Button 9 works as a SET button and button 12 works as a RESET button.
Buttons 1 through 8, 10 and 11, work as Survey Answer Buttons. During
typical operation a beep will be heard when the Set button (9) is pressed, and
LED 4 will flash. A beep will also be heard when the Reset button (12) is
pressed, causing Status LED 4 to stop flashing. A beep will be heard when
any other button is pressed but no Status LEDs will flash.
CB550 Installation/Programming Instructions
Page 3
P/N 430563-05 Rev B
Technical Document
Programming the Mode: Using Buttons 7 and 9
Press and hold Membrane Switch buttons 7 and 9 simultaneously for about seven seconds to
place the unit in Mode Programming Mode. Status LED 2 will flash and you will hear a short
beep when the buttons have been held down long enough.
1. Press button 1 to increment the Mode value. Status LED 1 will flash and you
will hear a short beep with each press.
2. Press button 12 to SAVE the new Mode value. The mode value will flash
back on Status LED 1.
3. Status LED 3 will flash once to indicate that House Code "1" is programmed.
Example: Programming Mode 2
1. Press and hold buttons 7 and 9 until Status LED 2 flashes and/or you
hear a short beep. (Approximately seven seconds)
2. Press button 1 twice.
3. Press button 12 to SAVE.
4. Verify that Status LED 1 flashes twice.
10
11
12
10
11
12
Figure 3: Number Sequence of Membrane Switches
Note: Though the Membrane Panel has 24 buttons, it is divided into two sets of 12 buttons,
numbered 1 through 12. You can use any number from either set, but you can use each number
only once. When using Button 1 from one set, Button 1 from the other set cannot be programmed
for a separate function. The buttons are in parallel with one another and Button 1 from either set
will be operate the same as Button 1 of the other set.
FCC Notice Of Compliance: This equipment complies with Part 15 of the FCC Rules. Any
changes or modifications not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
CB550 Installation/Programming Instructions
Page 4
P/N 430563-05 Rev B

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Mod Date                        : 2002:06:03 16:08:45Z
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Metadata Date                   : 2002:06:03 16:08:45Z
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Title                           : PT4/CU4400 INSTALL
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