Ingenico I7770BASE Point of Sale, base station User Manual Installation Manual

Ingenico Point of Sale, base station Installation Manual

Installation Manual

3.5. Connections:
Turn the i7780 base off when connecting peripherals.
The power supply must be connected last, only after all
the other connections are made.
VERSATILE BASE
RADIO BASE
Maximum cable length is 2.5m.
• ETHERNET CONNECTION (versatile base only)
Turn off the versatile base and connect the Ethernet
cable (supplied with the terminal) to the port on the
Ethernet Plug-It module. Plug the other end of the cable
into the hub or router.
• DIAL LINE CONNECTION
Plug the one end of a telephone cable (supplied with the
terminal) into the port, and connect the other end of the
cable to a wall telephone jack.
• PHONE CONNECTION (radio base only)
Plug one end of a telephone cable into the radio base port
, and plug the other end of the cable in the phone.
• PERIPHERAL/HOST CONNECTION
Unplug the i7780 base. Connect the serial cable to the
base port marked COM2 or COM1/3. Plug the other end
of the serial cable to the device (PC, check reader etc.).
For detailed instructions, ask the equipment supplier.
• POWER CONNECTION
Plug the power adapter radial jack into the i7780 base
port marked . The green light on the front right
hand side of the base indicates the power is on.
Attach the cable securing plate and fix it with a screw.
3.6. Changing the printer paper:
When the coloured stripe on the paper appears, replace
the paper:
1. Remove the i7780 from the base and wait till it turns
off, do not touch the printer parts, they can be very
hot. Be aware of the sharp paper cutter.
2. Push the button on the paper compartment cover
toward the back and lift the cover.
3. Remove the empty paper roll and insert the new roll.
Ensure that the paper is protruding from UNDERNEATH
the roll:
4. Close the cover, press it until it snaps. Press the “Paper
feed” key to verify that paper feeds properly.
5. Normal Operation:
Depending of the application installed in the terminals, the
icons indicating battery charge level, Bluetooth signal
strength and terminal docking status can be displayed.
To extend the battery life, the i7780 hand held goes into a
stand-by mode when it is not on its base. To quickly power
on the hand held:
• Press the green <ENTER> key, or
• Place the hand held briefly on the base.
6. Cleaning procedure:
• The i7780 must be off for all cleaning operations.
• Do not clean the i7780 with water but with a dry or only
slightly damp cloth.
• Do not use solvent, detergent or abrasive products.
• If the terminal has battery recharging or communication
problems, clean the golden contact under the terminal
with a damp cloth.
• Do not scratch or scrape the surface of the contacts.
7. Technical specifications:
The i7780 system uses Bluetooth technology:
Type...........................20 dBm hopping frequency
Bandwidth .................ISM 2.45 GHz
Emitting power..........≤ 100mW (20dBm)
Range.........................≈ 200 meters (open field)
The power supply:
• INPUT................AC 120V 60Hz
• OUTPUT .DC 18V 0.9A 16.2VA
Thermal Paper Specification:
• Single ply thermal sensitive – POS or facsimile grade.
• Basis Weight: (lb/rm 17 ins. X 22 ins. - 500) --- 14.5 ± 5%
(GSM) --- 55 ± 5%
• Caliper............................ 2.4 ± 0.2 Mils or 60 ± 5 Microns
• Brightness........................................................... Min. 85%
• Smoothness (Bekk Minimum)....................................300 s
• Roll Width................... 2.28 ± 0.040 in (58 mm ± 1.0 mm)
• Roll Diameter .......................... 1.97 in (50 mm) maximum
• Roll Core ID............................. 0.500 in (13 mm) nominal
• Roll Core OD............................ 0.625 in (16 mm) nominal
Recommended brands:
KANZAN ....................KF50 JUJO....................AF50KS-E
KOEHLER..........KT55HS01 MITSUBISHI..............P6402
Thermal paper should NOT be exposed to vinyl, plastics, adhesives,
shrink-wraps, wet-toner copies or certain carbon papers, office light
UV light, high humidity and temperature (above 65%, 25°C or 77°F)
for long periods of time.
8. If you experience problems:
Call one of the customer service centers listed below:
In Canada: In the USA:
TotalCARE Ingenico Inc.
6520 Gottardo Court TotalCARE
Mississauga, Ontario 1003 Mansell Road
L5T 2A2 Atlanta, GA 30076
1-888-900-8221 (905-795-8221) 1-800-435-3014 (770-594-6000)
US Federal Communications Commission (FCC) Warnings:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the installation guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Warning: Changes or modifications not expressly approved by Ingenico could void the user’s authority to operate the
equipment.
Canadian Department of Communications (DOC) Warnings:
This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus as set out
in the radio interference regulations of the Canadian Department of Communications.
RF Exposure Warning:
To comply with RF exposure requirements the base unit must be installed and operated with a separation distance of 20
cm or more between the device and all person's body (excluding extremities of hands, wrist and feet). The terminal unit
has been tested and meets RF exposure guidelines for hand held operation pursuant to FCC OET Bulletin 65
Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry Canada RSS-102 (1999). The base and terminal units
must not be co-located or operated in conjunction with any other antenna or transmitter.
For body worn operation, this device has been tested and meets FCC RF exposure guidelines when used with
accessories that contain no metal and that position the device a minimum of 10 mm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
ACTA Revision Part 68
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). On the bottom of this equipment is a label that contains, among other information, a
product identifier in the format US: INBMM01Bi7780. If requested, this number must be provided to the telephone
company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact the local telephone company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this I7780
does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.
Industry Canada Warning:
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
It does not imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is <0.1>. The REN assigned to each
terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
NOTICE: To prevent radio interference to the licensed service, this device is intended to be operated indoors and away
from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Ingenico Inc.
1003 Mansell Road, Atlanta, GA 30076
Tel: (770) 594 – 6000 Fax: (770) 594 – 6003
www.ingenico-us.com
Ingenico Canada Ltd.
79 Torbarrie Road, Toronto, Ontario, Canada, M3L 1G5
Tel: (416) 245 – 6700 Fax: (416) 245 – 6701
www.ingenico-ca.com
Ingenico 7780
Installation Guide
DIV750026A
1. Ingenico 7780 description:
The i7780 is a portable (Bluetooth technology) point of
sale electronic payment terminal designed to process
debit, credit and smart card purchases. It is highly
secured, EMV level 1and 2 certified.
The i7780 communicates with the acquirer through its
base via the telephone and/or Ethernet network. The
hand-held terminal and the base communicate through
the Bluetooth link, or via direct contact. A network can
be set up, with one base managing up to 7 terminals at the
same time. Various peripherals can be connected to the
base through its RS-232 ports.
1.1. Display:
A 4 line x 16 character LCD graphic display, with a
back light.
1.2. Keypad:
18 keys, with a back light. The special function keys are:
• Programmable function keys <F1>, <F2> and <F3>
for navigation and access to various i7780 functions
and the system and application menus.
• Paper Feed key is used for a printer paper feed (20mm)
The green <ENTER> key confirms the data entered or
displayed. It also powers on the i7780.
• The red <CAN> key cancels the current function and
returns the terminal to the idle state. It also powers off
the i7780 if it is not docked on the base.
• The yellow <CORR> key corrects invalid data entry.
• The blue <ADMIN> key is used to access the terminal
administration function menu.
1.3. Magnetic Stripe Card Reader:
i7780 features a bi-directional reader capable of reading
tracks 1 and 2 simultaneously. The reader is located on
the right-hand side. The card can be swiped from the
bottom to the top, or from the top to the bottom. The
magnetic stripe on the card has to face down and point
toward the keypad.
The card has to be swiped at uniform speed and pressure,
ensuring that the card remains in contact with the bottom of
the track throughout the entire swipe action.
1.4. Smart Card Reader:
Insert the smart card horizontally into the slot on the front of
the i7780, the microchip facing up, and leave it in the reader
throughout the transaction.
The i7780 has EMV level 1&2 approvals and complies
with the ISO 7816, Sync and Async T=1 & T=0.
1.5. Printer:
The i7780 integrates a quiet, high speed, “easy-load” style
thermal printer with graphics capability.
1.6. Battery:
Rechargeable and easily replaceable Ni-MH or Li-Ion battery
pack.
1.7. SAM Connectors:
Three SAM card connectors are located on the bottom of the
i7780. The SAM (Secure Access Module) supports
smart card chips necessary for applications such as
loyalty.
1.8. The Base
The i7780 communicates with its base via Bluetooth radio
link, or through the contacts (connect mode) which is useful
when loading large amounts of data, or when a Bluetooth
link is unavailable.
The i7780 works with either radio base or versatile base. The
versatile base has a Plug-It slot to add a Plug-It module with
additional communication port.
The base station recharges the battery pack and includes the
following communication ports:
- COM2 and COM1/3:
Two RS-232 serial communication links for customer
applications download and for the communication with
external peripherals (speed 300 to 115200 bps). The
COM1/3 provides power for external devices.
- DIAL LINE port:
A V34 / 33600 bps (asynch. and synchr.) modem that
supports fast connect and busy line detection.
- TELEPHONE port (on radio base only):
The telephone port allows sharing of the telephone line with
other devices such as a fax machine or telephone.
- ETHERNET port (on versatile base only):
The Ethernet port allows the i7780 to connect to a local
network.
2. Ingenico 7780 Packaging Content:
1. The I7780 hand held terminal.
2. The battery pack.
3. Thermal printer paper, one roll.
4. The base (optional versatile, radio or charging).
5. The plug-it module (optional, with the versatile base).
6. The power supply (optional, with the base only).
7. The phone cable (optional, with the radio or versatile
base only).
8. The Ethernet cable (optional, with Ethernet module only).
9. The cable securing plate and a screw (optional, with the
base only).
10. The holster (optional).
11. This installation guide.
3. Installation procedure:
Place the i7780 base on a clear, flat surface near an electrical
and telephone sockets. The ideal location is in the center of
the zone to be covered with a large open area around. The
antenna is inside, on the left side of the base.
The i7780 hand held and the base must be protected from
high temperature, vibrations, dust, dampness and
electromagnetic radiation (computer screen, microwave
oven, anti-theft barrier etc.). Equipment such as cordless and
cellular phones can emit harmonics that could disturb the
terminal at 2.45 GHz.
Do not place the base near a great vertical metal plane (doors
of refrigerator, large home appliances, vending machines).
Ensure the base or the terminal is more than 3 m (around 10
feet) from any microwave oven in use.
Do not place the hand held terminal on a metal surface.
Do not put your hand under the printer during
communication, as the range is greatly reduced.
If there are several radio bases installed, position them at
least 2 meters (around 6.5 feet) from each other.
Ensure that the terminal is seated securely on the base.
Operating temperature ................................+5°C to +40°C
Humidity ........................ 20% to 90% without condensation
Storage temperature ....................................-10°C to +60°C
3.1. Battery Set up and Charging:
The i7780 is supplied with a removable rechargeable NiMH
or Li-Ion battery. Only use the battery pack supplied with
your terminal.
i7780 battery is built with circuitry for intelligent battery
management. To charge the battery, place the handheld on
the base (the base must be powered up).
Ensure that the terminal is seated securely on the base.
Use the power adapter supplied with the i7780. Many
adapters can appear similar and will plug into the i7780 base
but will not work properly causing erratic behavior, poor
charging or even damage to the unit.
Note that the battery will recharge only if necessary.
Furthermore, the battery has internal temperature control so
it never exceeds 50°C.
The i7780 with a fully charged battery can execute up to 200
transactions (depending on the ticket size and transaction
duration).
The battery status is updated on the handheld display:
1 bar represents 25 % of full capacity,
2 bars represent 50 % of full capacity,
3 bars represent 75 % of full capacity,
4 bars represent 100 % of full capacity
Always charge the battery at the room temperature.
Charge the battery for 3 hours when it is used the first time.
Full charging time after the first time is 2 hours. A new
battery will benefit from an initial "conditioning". The first 3
times the battery is used, allow the battery to fully discharge
and then charge it to its full capacity.
3.2. Installing the Battery:
Leave the i7780 handheld terminal off its base and wait until
it turns itself off before handling the battery pack.
Hold the battery with the connectors facing downwards, do
not touch the contacts on the battery or the i7780.
Insert the two plastic teeth in the gaps on the i7780 case,
place the battery in the cavity and press the handle until a
click is heard.
3.3. SAM Installation:
Wait till the i7780 turns off and remove its battery (do not
touch the contacts on the battery or the i7780). Unlock the
SAM connector by sliding the metallic latch in the direction
of the OPEN arrow. Lift the SAM cover upward and insert
the chip as shown on the picture below. Swing the cover
down and slide the latch into locked position (the LOCK
arrow). Put the battery back in the i7780 handheld.
3.4. Changing The Plug-It Module:
1. Turn off the versatile base
2. Remove the cable from Plug-It module.
3. Remove the screw using Philips screwdriver.
4. Take the Plug-It module out.
5. Put in the new Plug-It module and secure it with a screw.
Navigation keys Paper
Compartment
CANCEL
Key
CORR Key
ENTER Key
Base Contacts
Paper
Feed Key
Magnetic
Stripe Card
Reader
Smart Card
Reader Green Power
Indicator Light

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