Ingenico IPA280 POS terminal User Manual manual

INGENICO POS terminal manual

Contents

manual

Ingenico – 190-192 Avenue Charles de Gaulle 92200 Neuilly sur Seine Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.com iPA280 U s e r G u i d e
IPA280 – User guide • 2/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved Contents 1. Introduction __________________________________________________ 5 2. Unpacking ___________________________________________________ 6 3. Recommendations_____________________________________________ 7 3.1. Security _____________________________________________________________7 3.2. Security of your terminal _______________________________________________7 3.3. EC standard compliance marking_________________________________________7 3.4. FCC & IC compliance___________________________________________________8 3.4.1. FCC Statement ________________________________________________________________ 8 3.4.2. RF Radiation Exposure Statement _________________________________________________ 8 3.4.3. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices ___________________ 9 3.5. Water protection_____________________________________________________ 10 3.6. Main Characteristics __________________________________________________ 11 4. Installation and connection _____________________________________12 4.1. Battery _____________________________________________________________ 12 4.2. Installing the SPM part on the iPA280 terminal ____________________________ 13 4.3. Installing SPM SAM ___________________________________________________ 14 4.4. Installing PDA SAM and SIM____________________________________________ 14 4.5. Installing Micro SD Memory ____________________________________________ 15 4.6. Installing paper roll ___________________________________________________ 16 4.7. Connections_________________________________________________________ 16 4.8. Positioning the terminal _______________________________________________ 17
IPA280 – User guide • 3/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5. Daily use _____________________________________________________18 5.1. iPA Keypad functions _________________________________________________ 18 5.2. Touch screen stylus __________________________________________________ 19 5.3. LED Display _________________________________________________________ 19 5.4. Other keys __________________________________________________________20 5.5. Card insertion _______________________________________________________ 21 5.5.1. Reading a magnetic card ________________________________________________________21 5.5.2. Reading a smart card ___________________________________________________________21 5.5.3. Reading Contactless Card ______________________________________________________ 22 5.5.4. Reading Contactless Payment card_______________________________________________ 22 5.6. Product Setup _______________________________________________________23 5.6.1. Login sequence _______________________________________________________________ 23 5.6.2. Main System _________________________________________________________________ 24 5.7. Networking _________________________________________________________ 25 5.7.1. Wireless network _____________________________________________________________ 25 5.7.1.1. Bluetooth ________________________________________________________________ 25 5.7.1.2. Wi-Fi_____________________________________________________________________ 26 5.7.1.3. GPRS connection __________________________________________________________ 27 5.7.2. Ethernet_____________________________________________________________________ 28 5.7.3. Phone ______________________________________________________________________ 29 5.7.4. Factory Reset _________________________________________________________________31 5.7.5. Language____________________________________________________________________ 32 5.7.6. System Info __________________________________________________________________ 32 5.7.7. Date Time Setting _____________________________________________________________ 33 5.7.8. Barcode Reader_______________________________________________________________ 33 5.7.9. Hotkey ______________________________________________________________________ 36 5.8. Power modes (connected and mobile) ___________________________________36 5.8.1. Charging the battery___________________________________________________________ 36 5.8.2. Normal mode ________________________________________________________________ 36 5.8.3. Standby mode________________________________________________________________ 36 5.8.4. Reduced Power modes_________________________________________________________ 37 5.8.5. Deep sleep___________________________________________________________________ 37
IPA280 – User guide • 4/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 6. Maintenance ________________________________________________ 38 6.1. Paper roll ___________________________________________________________38 6.2. Cleaning of the terminal _______________________________________________38 6.3. Transport and storage ________________________________________________39 6.4. Troubleshooting _____________________________________________________39 6.5. End of life___________________________________________________________39 7. Extensions and accessories ____________________________________ 40 7.1. Cradles _____________________________________________________________40 7.2. Holster _____________________________________________________________ 41 7.3. Pistol ______________________________________________________________42
IPA280 – User guide • 5/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 1. Introduction Thank you for choosing a payment terminal Ingenico. We recommend to read carefully this user guide : It provides the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only accessories delivered in box with the product, or original Ingenico accessories, entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility. The IPA-280 terminal concept is : This symbol indicates an important Warning. This symbol indicates a piece of advice. PDA Module SPM Module (Security Payment Module)
IPA280 – User guide • 6/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 2. Unpacking ADVICE Carefully preserve the packaging of the iPA280. It must be re-used whenever the terminal is shipped. According to the model, the following items are included in the iPA280 box (including optional accessories): • The iPA280 terminal • The data and power cable • The charging unit (including region specific power plug) • The Paper roll • The battery pack • The user guide • The smart card rubber cover and chord • Stylus • SPM Lock pin screws x2 The power supply unit provided with your equipment is specially designed for Ingenico iPA280 terminals. Do not use any other power supply. Power Adaptor Data and power cable Paper roll (in bag) Smart Card Rubber cover and chord User guide Paper roll Battery Stylus SPM lock pin screws x2
IPA280 – User guide • 7/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 3. Recommendations 3.1. Security Power on/Power down To power on or power down the iPA280 press power on/off button on top of the product. Electrical power supply network Provide an electrical outlet: - Located near the equipment and easily accessible - Which meets the standards and regulations in the country of use. - The terminal iPA280 can be connected to a power distribution system of the IT type. 3.2. Security of your terminal Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. 3.3. EC standard compliance marking EC standard compliance marking certifies that the product stipulated below: iPA280. • complies with the basic requirements of European Directive 1999/5/CE, known as the «R&TTE Directive» concerning Radio Frequency equipment and telecommunications terminals with respect to: – Health and safety protection of the user and all other persons – EMC protection • conforms to the following harmonized standards : – IEC/EN 60950-1 : Electrical safety of data processing equipment including electrical office equipment. Issue DEC 2001 – EN 55022 : Data processing equipment – Radio electric disturbance characteristics - Limits and measurement methods. Issue 1998 / A1-2000/A2-2003 – EN 55024: Data processing equipment – Immunity characteristics - Limits and measurement methods. Issue 1998 + A1- 2001 + A2- 2003 • complies with the following specification: – EN 301511 : Harmonized stand for mobile – EN 300328 : (BT + Wi-Fi) Electromagnetic compatibility and Radio Spectrum – EN 300330 : NFC Electromagnetic compatibility and Radio Spectrum
IPA280 – User guide • 8/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 3.4. FCC & IC compliance FCC & IC has a specific naming. The references uses for FCC & IC certifications are: • IC: 2586D-IPA280 • FCC ID: XKBIPA280 3.4.1. FCC Statement Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference and 2) This device must accept any interference received, including interference that may cause undesired operation of the device. 3.4.2. RF Radiation Exposure Statement For body worn operation, this device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the device a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. Annex Suggested text for the notice indicating compliance with this standard: This Class [B] digital apparatus complies with Canadian ICES-003.
IPA280 – User guide • 9/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 3.4.3. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 00, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-09 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. iPA280 is rated M4. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is considered for better use. A sum of 8 is considered for best use. CAUTION The user is cautioned that any changes or modification not approved by INGENICO could void user’s authority to operate the equipment.
IPA280 – User guide • 10/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 3.5. Water protection SAM support lid The SAM sliding lid located under the terminal (see chapter “Installation SAM”) must be in place during normal operation of the terminal. Headphone lid The headphone lid is located on the side of the terminal must be in place during normal operation of the terminal SD Card lid The SD card lid is located on the side of the terminal must be in place during normal operation of the terminal Cable lid The cable lid is located under the terminal (see chapter “Installing the iPA280”) must be in place during normal operation of the terminal. It shall be in connection configuration when the iPA280 is connected into the cradle: SPM Smart Card Rubber Cover A cover for the smart card connector entrance is attached to the side of the PDA. It must be placed on the connector when the smart card reader is not used in order to protect against unwanted liquid or dust.
IPA280 – User guide • 11/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 3.6. Main Characteristics The main technical characteristics of the terminal Ingenico iPA280 are: Terminal Weight about 560 g with paper roll, SPM and battery Size (with foot in middle position) 190 x 86(75) x 42(39) mm (l x w x h) Micro SD slot 1 operating bands BT:2402-2480MHz WLAN:2412-2462MHz for US used 2412-2472MHz for EU used WWAN:900/1800MHz for EU used 850/1900MHz for US used SPM part Weight 160 g Dimensions 140 x 86x 20 mm (l x w x h) Cable length Power block cable approx 1,3 m Display Type Graphical TFT color Display area (active zone) 3.5” Number of pixels 480 x 640 Technology Transflective Backlight LED Brightness 180 cd/m² Contrast 1:1500 Number of colors 262k Operating conditions Charging temperature range 0°C to 40°C Operating temperature range -10°C to 50°C Max relative humidity 5% to 90%, not condensing Storage conditions Storage temperature -20°C, +60°C Max relative humidity 5% to 90°C
IPA280 – User guide • 12/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 4. Installation and connection CAUTION: Before to start, make sure you have removed the protective film battery. 4.1. Battery To access the battery follow the instructions below: • Open the battery compartment using the slide levers in the direction shown 1111 and follow the procedure illustrated by arrows on illustration. • Position the battery pack, making sure the battery contacts are aligned with the contacts in the compartment, as shown in the following illustration. • Place the battery pack into the battery bay and press the battery securely into the compartment. • Close the device by fitting back the SPM (see section 4.2) WARNING! There is a risk of fire and burns if the battery pack is handled improperly. DO NOT disassembles, crush, puncture, short external contacts, or dispose the battery pack in fire or water. DO NOT attempt to open or service the battery pack. Dispose of used batteries according to local recycling guidelines in your area. A backup battery cell is embedded into your device to prevent data loss during exchange of the removable battery pack.
IPA280 – User guide • 13/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 4.2. Installing the SPM part on the iPA280 terminal The USB connection is located on the rear of the terminal. The indications below show you how to connect the SPM part to the iPA280 terminal. • Insert the SPM part to connect the USB connector, then slide down, then lock it using the two side levers. User can secure the SPM assembly using two standard screws (size: M1.6xL3 delivered with the unit) as indicated in the picture. • The screws prevent too easy access to the battery, SIM and SAMs. A tool has to be used to remove the SPM in that case. • The SPM is now connected to the iPA280 USB SPM lock in screw hole
IPA280 – User guide • 14/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 4.3. Installing SPM SAM CAUTION : Before to start, switch off the terminal. The SPM has two slots for SAM cards. They are placed in the rear of the SPM side, (see procedure for opening 4.1). (The location of modules are engraved in compartment) When introducing a SAM in its slot, be sure to put the cut corner as indicated on marking. • Lift the protective caps 1 and introduce the module in its slot to the end until you hear a click. To remove SAM, we suggest you to use a piece of adhesive previously pasted on both sides of the SAM as shown here below 4.4. Installing PDA SAM and SIM The PDA side has two slots for SIM cards and two slots for SAM cards. They are placed inside the battery compartment, in the rear of the terminal (see procedure to opening 4.1). • Lift the battery, as shown in the following illustration. • Slots of module are located under the battery; insert the card module in its slot. Make sure you put the cut corner as indicated on marking. • Put the battery back (see procedure 4.1). Terminal slots Cut corner 1111 Adhesive Corner cut SAM SAM Cards SIM Cards SAM SIM
IPA280 – User guide • 15/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved • The position of SIM and SAM slots are indicated in the following picture. 4.5. Installing Micro SD Memory • Micro SD Memory slot is located at the right side of the terminal. • Insert completely the micro SD memory card in the slot. Be careful of the insertion direction. See the illustration below • To remove the Micro SD Memory Card, push on it with your nails or stylus. MicroSD Memory slot SIM2 Slot SIM1 Slot SAM1 Slot SAM0 Slot
IPA280 – User guide • 16/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 4.6. Installing paper roll CAUTION: Use only paper approved by the manufacturer (width diameter 57 mm). Use of unsuitable paper is likely to damage the printer of your terminal (see characteristics in “Maintenance chapter 5.5.4”). When opening, closing and installing the paper inside the slot, the user should be careful of the metal cutting edge. • Open the paper compartment by lifting the cover on the front face and pull the cover to the rear of the terminal. ATTENTION Do not force the cover against stop edge. • Insert the paper roll in the compartment. Make sure that GPRS antenna is located in its protective film. • Unroll the paper out of the compartment and hold it in bottom position as illustrated. • Maintain the paper and close the cover. • Press in the middle of the cover to close it. 4.7. Connections • Establishing Device-PC Connection o Installing Microsoft ActiveSync In order to exchange data between your computer and iPA280, Microsoft ActiveSync must be installed on your computer. Use the data and power cable that comes with your device to connect the device to your computer. NOTE: If you have a previous version of the Microsoft ActiveSync installed in your computer, uninstall it first before installing the latest version of Microsoft ActiveSync. o Connecting the Device to Your Computer Cover Correct position
IPA280 – User guide • 17/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 1. After ActiveSync has been installed, connect the plug of data and charge cable to the universal connector at the bottom of your device. 2. Plug the other end of the USB charging cable into a USB port on your computer. 3. Turn the device on. 4. ActiveSync starts automatically and configure the USB port to work with the iPA280. The New Partnership setup wizard will automatically start. NOTE: If ActiveSync does not start automatically, click Start Programs Microsoft ActiveSync. If a message appears indicating that it is unable to detect a connection, click the Cancel button and manually configure the communication settings. 4.8. Positioning the terminal Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...).
IPA280 – User guide • 18/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5. Daily use 5.1. iPA Keypad functions 1 2 3 5 4 1 2 4 3 6 1 NAVIGATION keys in the menus 2 FUNCTION keys F 3 CANCEL key (red) 4 CLEAR key (yellow) 5 VALIDATION key (green) 1 Soft key : • Left Soft key : Corresponding to left menu • Right Soft key : Corresponding to right menu • Center Soft key: Application specified 2 Programmable key 3 Navigation key : • 4 Navigation directions • 1 Select (center) / OK 4 Send/End : • Send (green): Select Press: opens the phone dialer application Press (while a call is coming in): Answer the call Press and Hold (when on a call): goes to speakerphone • End ( red): Press (when in a call): ends a call Press (while a call is coming in): Ignore the call Press and Hold: ends the data connection The button can wake up the device during suspend mode 5 Functions key (4) : These key can be set on main system, but cannot be launched from main system 6 Alphanumeric key (12) 5
IPA280 – User guide • 19/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.2. Touch screen stylus • Remove the stylus from its holder. • Hold the stylus as you hold a pencil. • To make a choice from a menu, lightly tap the tip of the stylus on that choice. 5.3. LED Display Behaviour of LED on PDA side 2 LEDs for communications, batteries and SPM (*) If SIM inserted and device registered, only GSM GPRS information available Left LED Right LED Charging RED Charged GREEN Battery Low RED-Flash (*) System power < 15% : 0.3 s on / 1.7 s off Printer power low : 0.3 s on / 0.55 s off Printer power cut off: 0.3 s on / 0.3 s off Blue Tooth BLUE – Flash On 0.5 s / Off 5 s WiFi BLUE – Flash On 0.5 s / Off 5 s Communication GSM GPRS GREEN – Flash (*) On 2s SPM Powered ON YELLOW Stylus
IPA280 – User guide • 20/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.4. Other keys ON/OFF • Press and Hold: turns the device off. Touch panel is not able to wake-up the device. • Press and Hold when the device is in OFF mode: turns the device on with behavior similar to soft reset. • Short Press: suspend/resume of the device. Volume • When phone call is active, press to increase or decrease the phone volume. • When phone call is not active, press to increase or decrease the PDA volume. Reset • You may have to perform a reset if the device freezes (i.e., device no longer responds to the buttons or tapping on the screen). • A soft reset allows your device to get a fresh start, similar to rebooting a computer. This will restart your device. All records and entries are retained after a soft reset. Unsaved data in open programs may be lost in some cases. • Lightly press the tip of the stylus to the reset button located on the rear of the device. Volume Key Reset Key ON/OFF Key
IPA280 – User guide • 21/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.5. Card insertion 5.5.1. Reading a magnetic card • Insert the card manually in the Magnetic stripe card slot, magstripe from right side to left side or from left to right side. Swipe the card with constant speed, to maximize the reading and avoid annoying repetitions. 5.5.2. Reading a smart card • Turn to SPM right side, take out the smart card rubber and insert the Smart card to the end of the slot, chip facing up, to read the card information. Magnetic stripe card slot Smart card slot Magnetic stripe position
IPA280 – User guide • 22/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.5.3. Reading Contactless Card • PDA contactless is dedicated for user ID, transportation tickets and cards controls, RFID labels reading, loyalty cards reading, … It is not meant to be used for contactless payment 5.5.4. Reading Contactless Payment card • SPM contactless is dedicated to contactless payment. As the contactless antenna is placed around the display and keypads, the contactless card must be presented in front of Contactless logo between the screen to perform the transaction. The 4 green LEDs indicate that the transaction is completed. Contactless card positioning Contactless LEDs Contactless payment card positioning
IPA280 – User guide • 23/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.6. Product Setup This section describes the way to setup the main product features using basic mode and Main System mode Please refer to your applications documentation for automatic enabling of features 5.6.1. Login sequence After powering on the device (connect the power ON/OFF button on top of the device. This sequence will also happen after inserting a charged battery) the following screens are chained: CAUTION Do not press the green key until password and username are entered. A username and a password should be introduce (hit the sensitive area) Default username: admin Default password: admin Do not forget to change the password after first login. If you are the administrator, the following screen
IPA280 – User guide • 24/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved is displayed: If no user name and password are entered, the product reverts into user mode. Once a selection is done it will be entered by default on the next boot Once the final application selected by the administrator is installed, this application is automatically launched at device power up. 5.6.2. Main System • When the power off device is plugged in with the power cord, the boot screen with Ingenico logo is shown. • After several seconds the next system selection screen will automatically be displayed. The user can select one of WinCE OS, Main System or 3rd Party Systems from here. • After click the selection of the Main System, the Phone Dialer screen will be shown.
IPA280 – User guide • 25/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7. Networking 5.7.1. Wireless network You can use Connectivity menu to select the desired Wireless Networking function. 5.7.1.1. Bluetooth • Click the BT button in Connectivity menu to turn on/off Bluetooth function. • Click one of item in Untrusted or Trused list in BT menu to select the desired Bluetooth device to be connected.
IPA280 – User guide • 26/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.1.2. Wi-Fi • Click the Wi-Fi button in the Connectivity menu to turn on/off Wi-Fi function. • Click one of item in Wi-Fi List in Wi-Fi menu to select the desired Wi-Fi device to be connected. • Double click the selected item in Wi-Fi List to display the Wi-Fi Information as in the following screen.
IPA280 – User guide • 27/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.1.3. GPRS connection • Click the GPRS button in the Connectivity menu. • Enter the PIN number from SIM card and click OK button in the next two screens. • Enter a random data in the ‘Enter Connection Name’ box and ‘internet’ in the ‘Access Name’ box and click OK button to enable GPRS connection function.
IPA280 – User guide • 28/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.2. Ethernet • Click the Ethernet button in the Connectivity menu. • Enter IP Address and Default Gateway in the boxes of the dialog and click OK button to the next screen. • Enter DNS and WINS in the boxes of the dialog and click OK button to enable Ethernet function.
IPA280 – User guide • 29/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.3. Phone The iPA280 has an integrated phone keypad, which allows you to make, receive, and send messages via the built-in module. NOTE: Make sure you insert the SIM card properly. To open the Phone screen, do one of the following. 1. Tap Phone on the bottom left corner of the screen. 2. Press Talk/Send button. Press Cancel button when you want to exit the Phone Dialer screen. The Phone Dialer screen opens. From here you can create Speed Dials, get the Call History and customize phone settings. NOTE: If your SIM card is protected by a PIN code, input the password before you can use the phone. Tap the antenna signal icon on the upper right corner of the screen. Tap Wireless Manager and turn on phone function.
IPA280 – User guide • 30/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved • Click the Speed Dialler button in Phone Dialler menu to go to Speed Dialler screen. • Click the Call History button in Phone Dialler menu to go to Call History screen.
IPA280 – User guide • 31/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved • Click the Dialer button in Phone Dialer menu to make the phone and to get the dialing Phone Dialer screen. During the dialing status, the iPA280 can still use WLAN/BT/RFID at the same time. 5.7.4. Factory Reset o Click the button to get the Factory Reset screen. Click OK button to have the device system back to the factory setting.
IPA280 – User guide • 32/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.5. Language o Click the button to get the Language screen. Select the desired language and click OK button to change the language in the device. 5.7.6. System Info o Click the button to get the System Info screen.
IPA280 – User guide • 33/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.7. Date Time Setting o Click the button to get the Time Setting screen. 5.7.8. Barcode Reader • Press Right and Left scanner trigger buttons to activate the barcode scanner. • LED indicates the battery charging and barcode scanning status. o Green - Battery is fully charged, or barcode scanning process is completed without error. o Red - Battery is charging, barcode scanner is fired/activated. • Barcode scanner setting :
IPA280 – User guide • 34/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved o Click the button to get the System menu. • Click the button to get the Barcode menu.
IPA280 – User guide • 35/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved • List the format that supported by default barcode firmware as below. Factory default can read 1. Code39 2. Code128/GS1-128 3. DataMatrix 4. EAN/UPC Symbology can read 1. Code39 2. Code128/GS1-128 3. DataMatrix 4. EAN/UPC 5. Aztec 6. Codabar 7. Code11 8. Code93 9. EAN add on 2 10. Interleave 2 of 5 11. Matrix 2 of 5 12. Plessey 13. GS1 DataBar 14. Standard 2 of 5 15. Telepen 16. QRCode 17. Maxicode 18. MicroPDF417 PARAF can read 19. PARAF code TriopticNCodablock can read 1. Code39 2. Code128/GS1-128 3. DataMatrix 4. EAN/UPC 20. Trioptic 21. Codablock F
IPA280 – User guide • 36/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.7.9. Hotkey o Click the button to get the Hotkey setting screen. 5.8. Power modes (connected and mobile) 5.8.1. Charging the battery • Before using iPA280 for the first time, you need to charge it for about 16 hours. • After that, you can charge the iPA280 4 hours to recharge the battery to full capacity. • Charge the iPA280 using the data and power cable or the docking station. CAUTION! Operating the iPA280 for the first time without the AC adapter, and without fully charging the backup battery may result in loss of data stored in RAM memory. When the main battery is removed, the backup battery retains date and time for at least 10 minutes. 5.8.2. Normal mode • Device is on and running. It is receiving full power from the system and is delivering full functionality to the user. • LCD is on. If in the talking mode LED is in fast flash mode, others LED flashs in green every 2 seconds 5.8.3. Standby mode • Device is partially powered, tap the screen or hit a key to wake up. • LCD is off and LED flashes in green every 2 seconds.
IPA280 – User guide • 37/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 5.8.4. Reduced Power modes • Device is partially powered, with device-initiated wake up or user initiative wake up. A device in this mode is sleeping but capable of raising the system power state on its own. It consumes only enough power to be able to do so. • LCD is off and LED flashes in green every 2 seconds. 5.8.5. Deep sleep • Device has no power. A device in Deep Sleep mode should not be consuming any significant power. Some peripheral busses require static terminations that intrinsically use non-zero power when a device is physically connected to the bus. • LCD is off and LED flashes in green every 2 seconds.
IPA280 – User guide • 38/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 6. Maintenance ATTENTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6.1. Paper roll Characteristics Precisions Type Reference: TF50-KR2 (NPI) Colour White Length Around 7 M (depending on paper roll type) Width 58 mm Diameter 24.7m/m +0.5m/m-0.5m/m • The thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid: – storage in hot wet places (near to air-conditioner, humidity higher than 85%) – exposure to sunlight or ultraviolet for long periods – contact with organic solvents (solvent type adhesive) – direct contact with materials containing plasticizers (PVC transparent folders or envelopes) – direct contact with «diazo» papers – direct contact with water – Rubbing or pressing the paper too strongly CAUTION In order to benefit from the complete guarantee of the product, only heat sensitized paper approved by the manufacturer can be used. 6.2. Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are: • Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal. • Do not clean the electrical connections. • Do not use in any case, solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. • Avoid exposing the terminal to the direct rays of the sun. • Do not put anything into the slot of the smart card reader
IPA280 – User guide • 39/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 6.3. Transport and storage • Use the original packaging for any unit stored. • Disconnect all cables from the terminal during the transport. 6.4. Troubleshooting The terminal does not turn on or does not connect: • Check the power supply cable • Check for electrical power network The terminal fails to establish a GPRS connection • Check Section 5.9.3 • Get support from technical Cards are not read • Check that the magnetic card is passed correctly (with magnetic band directed to the exterior of the terminal) • Swipe again the card with the magnetic stripe movement constant and rapid • Verify that the magnetic strip is not damaged, grooved or cracked • Make sure you have inserted correctly the smart card into the smart card reader and remove the card only after the transaction The ticket is not printed • Check the presence and proper positioning of the paper roll on the iPA280 Possibly adjust the paper roll following instructions present in it’s manual • Check the type of paper used (thermal paper must be used) 6.5. End of life The product belongs to the family of electrical and electronic equipment. Therefore, it is subjected to the WEEE directive, which requires the collection and the recycling at the end of life product. The Ingenico products present the symbol for the marking of electrical and electronic equipment as required by the WEEE Directive. The crossed-out wheeled bin printed on the product gives the information about the requirement not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately. To assure that the product is collected and recycled with respect to the environment, you must contact your supplier (in defect, contact the Ingenico local office or the commercial head office in charge of your country on www.ingenico.com, « contact us » page). The abandonment or uncontrolled disposal of waste can cause harm to environment and to human health. So, by recycling your product in a responsible manner, you contribute to the preservation of natural resources and to the protection of human health.
IPA280 – User guide • 40/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 7. Extensions and accessories 7.1. Cradles • Charging the Battery with the cradle: o Plug the AC adapter cable into the power jack on the cradle, then connect the AC adapter into an electrical outlet. o Before slide the device into cradle, remove the grommet of the terminal (see location on illustration) in order to establish the connection with cradle. o The connection is secure when the bottom edge of the device is aligned with the cradle, and the LED indicator on the device lights up red. Grommet Paper exit
IPA280 – User guide • 41/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 7.2. Holster • The Holster can hold two paper rolls on both side. The front pocket can hold a iPA280 battery. the paper roll the battery
IPA280 – User guide • 42/43 Copyright © 2010 Ingenico 9000002522 R11 000 02/1002 All rights reserved 7.3. Pistol • Pistol Grip handle (for inventory management purpose), Data capture through trigger, Easy snap on PDA. • To install the pistol on PDA, remove the SPM part (see section 4.1), and slide the pistol in the PDA part, as illustrated by arrows on the illustration.
Ingenico 192 avenue Charles de Gaulle 92200 Neuilly sur Seine - France Tél.: + 33 1 46 25 82 00 - Fax: + 33 1 47 72 56 95 www.ingenico.com This Document is Copyright © 2010 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners Your contact *295011136AC*

Navigation menu