manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 1164351 |
| Application ID | nfmCx7JVPQ3zsUmUqKgxAQ== |
| Document Description | manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 69.84kB (873045 bits) |
| Date Submitted | 2009-09-04 00:00:00 |
| Date Available | 2009-09-07 00:00:00 |
| Creation Date | 2009-06-30 10:34:54 |
| Producing Software | Acrobat Distiller 9.0.0 (Windows) |
| Document Lastmod | 2009-06-30 10:35:42 |
| Document Title | Report template |
| Document Creator | Acrobat PDFMaker 9.0 pour Word |
| Document Author: | Ingenico |
User Guide WebPOS iWP220/ iWP250 INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine ‐ FRANCE Tél. 33(0)1 46 25 82 00 ‐ Fax 33 (0)1 47 72 56 95 www.ingenico.com Contents 1. Introduction _________________________________________________ 4 2. Unpacking ___________________________________________________ 4 3. Recommendations _____________________________________________5 3.1. Security _____________________________________________________________5 3.2. Security of your terminal _______________________________________________5 3.3. EC standard compliance marking _________________________________________5 3.4. FCC compliance _______________________________________________________6 3.4.1. FCC Statement ________________________________________________________________ 6 3.4.2. FCC RF Radiation Exposure Statement _____________________________________________ 6 3.5. Main Characteristics ___________________________________________________ 7 4. Installation and connection_____________________________________ 8 4.1. Positioning the terminal ________________________________________________8 4.2. Support foot assembly _________________________________________________8 4.3. Connections__________________________________________________________9 4.4. Installing the iWP220/iWP250 – Cable fixing ________________________________9 4.4.1. Remove the shield cover ________________________________________________________ 9 4.4.2. Connect cables ________________________________________________________________ 9 4.4.3. Close the shield cover __________________________________________________________ 10 4.5. Installing Micro SD Memory and SIM_____________________________________ 10 5. Installing a paper roll __________________________________________ 11 5.1. Open the cover paper compartment _____________________________________ 11 5.2. Installing a paper roll__________________________________________________ 11 6. Daily use ____________________________________________________ 12 6.1. Card insertion _______________________________________________________ 12 6.1.1. Reading a magstripe card________________________________________________________12 6.1.2. Contactless (optional) __________________________________________________________12 7. Maintenance _________________________________________________ 13 WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 2/16 Copyright © 2009 Ingenico All rights reserved 7.1. Paper roll ___________________________________________________________ 13 7.2. Cleaning of the terminal _______________________________________________ 14 7.3. Transport and storage ________________________________________________ 14 7.4. Troubleshooting _____________________________________________________ 14 7.5. End of life___________________________________________________________ 15 WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 3/16 Copyright © 2009 Ingenico All rights reserved 1. Introduction Thank you for choosing a payment terminal Ingenico. We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee‐related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility. 2. Unpacking ADVICE Carefully preserve the packaging of the iWP220/iWP250. It must be re‐used whenever the terminal is shipped. According to the model, the following items are included in the iWP220/iWP250 box (including optional accessories): The iWP220/iWP250 terminal The desktop power supply with its cable connection (according to the national needs). Paper roll Shield Cover This installation guide Shield Cover User guide iWP220/iWP250 terminal desktop power supply CAUTION The power supply unit provided with your equipment is specially designed for Ingenico iWP220/iWP250 terminals. Do not use any other power supply. WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 4/16 Copyright © 2009 Ingenico All rights reserved 3. Recommendations 3.1. Security Power on/Power down To power on or power down the iWP220/iWP250 connect or disconnect the power supply from the electric outlet. Lithium battery The iWP220/iWP250 is fitted with a lithium battery, which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component. Electrical power supply network Provide an electrical outlet: ‐ located near the equipment and easily accessible ‐ which meets the standards and regulations in the country of use. ‐ The terminal iWP can be connected to a power distribution system of the IT type. Cable shield cover The cable shield cover is located under the terminal (see chapter “4.4 Installing the iWP220/iWP250 – Cable fixing”) must be in place during normal operation of the terminal. 3.2. Security of your terminal Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. You are strongly advised to ensure that privileged access to your is only granted to staff that have been independently verified as being trustworthy. 3.3. EC standard compliance marking EC standard compliance marking certifies that the product stipulated below: iWP. complies with the basic requirements of European Directive 1999/5/CE, known as the «R&TTE Directive» concerning Radio Frequency equipment and telecommunications terminals with respect to: – Health and safety protection of the user and all other persons – EMC protection conforms to the following harmonized standards : – IEC/EN 60950‐1 : Electrical safety of data processing equipment including electrical office equipment. Issue dec 2001 – EN 55022 : Data processing equipment – Radioelectric disturbance characteristics ‐ Limits and measurement methods. Issue 1998 / A1‐2000/A2‐2003 – EN 55024: Data processing equipment – Immunity characteristics ‐ Limits and measurement methods. Issue 1998 + A1‐ 2001 + A2‐ 2003 complies with the following specification: – EN 301511 : Harmonized stand for mobile – EN 300328 : (BT + WLAN) Electromagnetic compatibility and Radio Spectrum – EN 300330 : NFC Electromagnetic compatibility and Radio Spectrum WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 5/16 Copyright © 2009 Ingenico All rights reserved 3.4. FCC compliance The FCC ID for this model are: TBC_iWP220 _iWP250 3.4.1. FCC Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help The device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference This device must accept any interference received, including interference that may cause undesired operation of the device. Part 68 of FCC Rules This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. 3.4.2. FCC RF Radiation Exposure Statement This transmitter must not be co‐located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. CAUTION: The user is cautioned that any changes or modification not approved by INGENICO could void user’s authority to operate the equipment. WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 6/16 Copyright © 2009 Ingenico All rights reserved 3.5. Main Characteristics Terminal Weight about 1,700 kg without paper roll Size (with foot in middle position) 345 x 210 x 160 mm (l x w x h) Serial link USB A (Host) USB B (Device) RJ45 ‐ Lan RJ11 – Cash Register Desktop power supply unit Weight approx 450 g (without mains cable) Size approx 133 x 59 x 35 mm (L x w x h) Class II equipment PSU 2 pole socket 3 A Electrical mains network 100‐240VCA/50‐60 Hz Max consumption 2.5 A RMS Cable length Power block cable approx 1,3 m Display Type Graphical TFT color Display area (active zone) Landscape 8” Number of pixels 800 x 600 Technology TFT transmissive Backlight LED Brightness 250 cd/m² Contrast 1:1500 Number of colors 262k (TBC) WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 7/16 Copyright © 2009 Ingenico All rights reserved 4. Installation and connection 4.1. Positioning the terminal Install the terminal on a flat surface, with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti‐shoplifting barriers, ...). Operating conditions Ambient temperature from +5°C to +45°C Max relative humidity 85% at +40°C Storage conditions Storage temperature ‐20°C, +55°C Max relative humidity 85% at +55°C 4.2. Support foot assembly Insert the foot in the slot support foot of iWP terminal (see scheme of connection 4.3) And translate the foot with horizontal direction to lock position WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 8/16 Copyright © 2009 Ingenico All rights reserved 4.3. Connections All connections are on the rear of the terminal protected by a shield cover. 4.4. Installing the iWP220/iWP250 – Cable fixing 4.4.1. Remove the shield cover Remove the shield cover by drawing on the clips . Lift the shield cover rearward to remove it, as shown by arrows on the figure. Profil view 4.4.2. Connect cables 2 x RS232 3x USB Ethernet Cash drawer 1x USB 1x USB Slave for Audio in/out SD/MMC Suspend SIM button card Power supply Slot for support foot Perform the following operations : WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 9/16 Plug cable for the main power supply to the mains power supply network; connect the other end to the terminal power supply connection (see scheme of connection above). Insert the cable in the Locking Mechanism Copyright © 2009 Ingenico All rights reserved 4.4.3. Close the shield cover To close the shield cover, start by inserting the clips of the shield cover in their housing respectively first, as shown on the figure here below, and close the shield cover as indicated by arrow on the figure below. Profil view 4.5. Installing Micro SD Memory and SIM MicroSD Memory and SIM slots are located under the terminal Insert completely the micro SD memory card or SIM in their slot, To remove the SD Memory Card or SIM card push on it with your nails. SIM WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 10/16 MicroSD Copyright © 2009 Ingenico All rights reserved 5. Installing a paper roll CAUTION Use only paper approved by the manufacturer (diameter 80 mm). Use of unsuitable paper is likely to damage the printer of your terminal (see characteristics in “Maintenance chapter”). 5.1. Open the cover paper compartment Open the paper compartment by pushing the button on the front face and pull the cover to the rear of the terminal. ATTENTION Do not force the cover against stop edge. 5.2. Installing a paper roll Drag the button to open the paper compartment situated at the front of terminal and raise the cover. Insert the paper roll in the compartment following the directions shown on the figure below. Unroll the paper out of the compartment and hold it in bottom position. Maintain the paper and close the cover. Press in the middle of the cover to close it. WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 11/16 Copyright © 2009 Ingenico All rights reserved 6. Daily use 6.1. Card insertion 6.1.1. Reading a magstripe card Insert the card manually in the driver, magstripe facing right. Swipe the card with constant speed, not too slow not too fast, to maximize the reading and avoid annoying repetitions. 6.1.2. Contactless (optional) Bring the card firmly up to the active zone above the display (at about 1cm). Keep the card close to the Cless aerea during the transaction. Contactless active area WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 12/16 Copyright © 2009 Ingenico All rights reserved 7. Maintenance ATTENTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 7.1. Paper roll Characteristics Precisions Colour White Width Diameter 80 mm 80 mm max. The thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid: – storage in hot wet places (near to air‐conditioner, humidity higher than 85%) – exposure to sunlight or ultraviolet for long periods – contact with organic solvents (solvent type adhesive) – direct contact with materials containing plasticizers (PVC transparent folders or envelopes) – direct contact with «diazo» papers – direct contact with water – Rubbing or pressing the paper too strongly CAUTION In order to benefit from the complete guarantee of the product, only heat sensitized paper approved by the manufacturer can be used. WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 13/16 Copyright © 2009 Ingenico All rights reserved 7.2. Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are: Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal. Do not clean the electrical connections. Do not use in any case, solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun. 7.3. Transport and storage Use the original packaging for any unit or stored. Disconnect all cables from the terminal during the transport. 7.4. Troubleshooting The terminal does not turn on or does not connect: Check the power supply cable Check for electrical power network Cards are not read Check that the magnetic card is passed correctly (with magnetic band directed to the interior of the terminal) Swipe again the card with the magnetic stripe movement constant and rapid Verify that the magnetic strip is not damaged, grooved or cracked The ticket is not printed Check the presence and proper positioning of the paper roll. Possibly adjust the paper roll following instructions present in this manual Check the type of paper used (thermal paper must be used) WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 14/16 Copyright © 2009 Ingenico All rights reserved 7.5. End of life The product belongs to the family of electrical and electronic equipment. Therefore, it is subjected to the WEEE directive which requires the collection and the recycling at the end of life product. The Ingenico products present the symbol for the marking of electrical and electronic equipment as required by the WEEE Directive. The crossed‐out wheeled bin printed on the product gives the information about the requirement not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately. To assure that the product is collected and recycled with respect to the environment, you must contact your supplier (in defect, contact the Ingenico local office or the commercial head office in charge of your country on www.ingenico.com, « contact us » page). The abandonment or uncontrolled disposal of waste can cause harm to environment and to human health. So, by recycling your product in a responsible manner, you contribute to the preservation of natural resources and to the protection of human health. WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 15/16 Copyright © 2009 Ingenico All rights reserved “This Document is Copyright © 2009 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners.” Ingenico 192 avenue Charles de Gaulle 92200 Neuilly sur Seine ‐ France Tél.: + 33 1 46 25 82 00 ‐ Fax: + 33 1 47 72 56 95 www.ingenico.com WebPOS iWP220/ iWP250_user guide 9000002528 R11 000 01/926 16/16 *29501 Your contact Copyright © 2009 Ingenico All rights reserved
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.5 Linearized : No Author : Ingenico Company : Ingenico Create Date : 2009:06:30 10:34:54+02:00 Modify Date : 2009:06:30 10:35:42+02:00 Source Modified : D:20090630083436 Tagged PDF : Yes XMP Toolkit : Adobe XMP Core 4.2.1-c041 52.342996, 2008/05/07-20:48:00 Creator Tool : Acrobat PDFMaker 9.0 pour Word Metadata Date : 2009:06:30 10:35:42+02:00 Producer : Acrobat Distiller 9.0.0 (Windows) Format : application/pdf Creator : Ingenico Title : Report template Document ID : uuid:c35771fc-11f0-4039-b4e7-2728f6d50a60 Instance ID : uuid:baa6b911-e1df-4e74-bd72-8b08282fd7bb Subject : 6 Page Layout : OneColumn Page Count : 16EXIF Metadata provided by EXIF.tools