Ingenico L5000CLWIBT Standalone Payment terminal User Manual 900021971 R11 000 05 LANE 5000 indd
INGENICO Standalone Payment terminal 900021971 R11 000 05 LANE 5000 indd
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User Manual
Lane/5000 User Guide www.ingenico.com 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre Contents 1_Introduction 2_Unpacking 3_Recommendations 3_1 Safety 3_2 Security of your terminal (tampering attempt detection) 3_3 Main Characteristics 3_3_1 Terminal 3_3_2 Power characteristics 10 4_Installation 12 4_1 Positioning the terminal 12 4_2 Connections 13 4_3 Installing the Terminal 14 4_3_1 Installing SAM (Secure access module, optional) 14 4_3_2 Installing MicroSD Card (optional) 15 4_3_3 Connecting the terminal to the host 16 4_4 USB port (optional) 19 4_5 Stylus pen (optional) 19 Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved 5_Daily use 20 5_1 Card reading 20 5_1_1 Swiping a card 20 5_1_2 Inserting a smart terminal 20 5_1_3 Reading a contactless card 20 5_2 Keyboard details and functionality 5_3 Signature capture (optional) 5_4 Audio jack (optional) 21 22 22 6_Maintenance 23 6_1 Cleaning of the terminal 23 6_2 Transport and storage 24 6_3 Troubleshooting 24 6_4 Environment (WEE, Batteries and Packaging) 25 7_Standards 26 7_1 CE Marking 26 7_2 WARNING TO USERS IN THE UNITED STATES 26 7_3 NO UNAUTHORIZED MODIFICATIONS 27 7_4 ANTENNA REQUIREMENT 27 7_5 WARNING TO USERS IN THE CANADA 27 Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved 1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the Ingenico power supply entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved 2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories): The terminal The installation guide The box may also include the following items depending on your working configuration: Cable (specific to your connectivity requirements) Power supply unit and power cord A stylus and its holder Screws to fix the main cable and the trap door CAUTION The power supply unit provided with your equipment is designed for it. It is certified with the Lane/5000. Do not use any other power supply. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved 3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/5000 (8VDC 2A, 8VDC 3A, 12VDC 2,5A or 8VDC 4A) or the power provided by a cash register limited power source (LPS). Authorized power supply units : Supplier Electrical reference characteristics Ingenico part number Power Supply Unit Supplier Type PHIHONG TECHNOLOGY Co. Ltd Desktop PHIHONG TECHNOLOGY Co. Ltd PSC16A080L6IN-R Wallplug PSC16E080L6IN-R 8VDC 2A Class VI PHIHONG TECHNOLOGY Co. Ltd Desktop PSM24W080L6IN-R 8VDC 3A Class VI 296198809 PHIHONG TECHNOLOGY Co. Ltd Desktop PSAC30U120L6INA-R 12VDC 2,5A Class VI 296204884AB 8VDC 4A Class V PSM32W080 296186619 296196003 296199611 PSU class VI must be used in US. Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved CAUTION Use only the power supply specified for this product and certified for the country of use. If the power supply is not provided with the product, please contact your reseller. Desktop Power Supply units have to be connected to the mains with one of these cables: Power cord 189609046 (European plug) Power cord 188413214 (US plug) CAUTION Lithium battery cell The terminal is fitted with a lithium battery cell which is not accessible to the user. Only a qualified technician is authorized to open the unit and change this component. Risk of explosion if the battery is replaced by an incorrect type. Dispose of used battery according to the instructions. Electrical power supply network The electrical outlet must meet the following criteria; Must be installed near the equipment and easily accessible; Must meet standards and regulations in the country of use. For type A plug, the protection of the installation must be set to 20 A. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Bottom side compartment trapdoor Located under the terminal, it must be in place during normal operation of the device. 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader or any other part of your terminal. Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Warranty label (under the trapdoor) WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/5000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult. Positioning of in-store security cameras such that the PINentry keypad is not visible. NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code Lane/5000 900021971 R11 000 05/0917 Copyright© 2017 Ingenico All rights reserved 3_3 Main Characteristics 3_3_1 Terminal Processor Application & Crypto processor Cortex A5 64 bits Memory Internal External 512 MB Flash, 512 MB RAM MicroSD up to 32GB OS Option Telium Tetra OS SAM Cards readers Magstripe Smart card Contactless ISO 1/2/3, 500K lifespan EMV Level 1, 500K lifespan EMV Level 1 compliant Display Color 3.5" backlit LCD, HVGA (480 x 320 pixels) Touchscreen Resistive Finger & stylus (300k lifespan signature) Finger & stylus (1000k lifespan signature) Capacitive Option 15 keys, raised Marking, backlit Keypad Audio Buzzer Audio jack Speaker Video Video accelerator H264 codec Terminal connectivity Wired Ethernet 10/100 base T Terminal connections USB USB Host 2nd USB Host USB Slave 1 R232 Serial Power supply Powered USB Powered R232 Powered Ethernet External power supply Lane/5000 900021971 R11 000 05/0917 Option Option Stereo Mono Option 5V 12V (USB retail) 12V PoE 802.3af compliant Option Option Option Copyright© 2017 Ingenico All rights reserved 186x110x42 mm (7.3x4.3x1.7") Terminal size Weight 350 g (12.3 oz) Environment Operating Temperature Storage Temperature Operating Humidity Accessory Privacy shield 0°C to 45°C (32°F to 113°F) -20°C to +55°C (-4°F to 131°F) 85% non-condensing at +40°C (104°F) Factory mounted Option PCI PTS 4.x Online & Offline ready Security The terminal is intented for internal use only. 3_3_2 Power characteristics The Lane/5000 can be powered by several ways: An external power supply unit. See the list of the authorized power supply units in §3_1 page 6. By POE (Power over Ethernet) By USB (5VDC or 12VDC) POE (Power over Ethernet) The power sourcing equipment must be compliant with IEEE802.3af standard, class 0 which means 12.95W max. POE implementation in the Lane 5000 can support both mode A and mode B. USB Lane/5000 needs 3.5W at 5V for good performances. Some options are not supported at 5V (Dual head, camera, Wifi, Bluetooth). WARNING The Lane/5000 is not strictly compliant with standard USB 5V 500mA. Functional test has to be performed with your equipment to confirm that it can supply the required power and that transactions can be done without issues. If not, it will be necessary to use an external power supply unit. Lane/5000 900021971 R11 000 05/0917 10 Copyright© 2017 Ingenico All rights reserved 3_3_3 Terminal Connectivity USB High speed USB Device in the single connector Ethernet 10/100 Base T Ethernet is available on the Lane/5000. It is recommanded to use TCP Protocol RS232 It is a 2 wire interface on the Lane/5000 (Rx/Tx). It can run up to 115200bps Lane/5000 900021971 R11 000 05/0917 11 Copyright© 2017 Ingenico All rights reserved 4_Installation 4_1 positioning the terminal Install the terminal on a flat surface, with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use. The Lane/5000 device may be mounted on a flat surface, wall, or customer stand. CAUTION Do not place the Lane/5000 device on a PC monitor, adjacent to an electronically active security tag deactivation system, or near other sources of magnetic fields. The Lane/5000 device must be at least 30 centimeters (12 inches) away from an electronically active type of security tag deactivation pad. An electronically active system sends out a powerful and potentially disruptive signal to deactivate the security tag. If the Lane/5000 device is placed too close to the system’s pad, or placed above the pad, the product may not work properly. A passive system is a permanent magnet type that does not send out a signal. This type should not affect the Lane/5000 device. Operating conditions Ambient temperature from 0°C to +45°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m Storage conditions Storage temperature -20°C, +55°C Max relative humidity 85% at +55°C This equipment should be installed and operated so that the radiator is kept at least 20 cm or more away from a person’s body excluding extremities. Lane/5000 900021971 R11 000 05/0917 12 Copyright© 2017 Ingenico All rights reserved 4_2 Connections Here are all the connections on the terminal. The SAMs and the Micro SD. A type USB port (Optional)* Multipoint connector (Power Supply and communications) SAM2 (Optional)* µSD(Optional)* Speaker (Optional)* SAM1 (Optional)* SAM3 (Optional)* 3.5mm audio jack (Optional)* * according to the model Front view of the Audio Jack Lane/5000 900021971 R11 000 05/0917 13 Copyright© 2017 Ingenico All rights reserved 4_3 Installing the Terminal 4_3_1 Installing SAM (Secure access module, optional) CAUTION Before starting, switch off the terminal by disconnecting the cable. Perform the following operations: Open the trapdoor Unclip the trapdoor by pushing down on the clip 1 with your finger as shown on the figure hereafter. Then lift the trapdoor to remove it. Insert the SAM Card into the slot marked 1 , 2or 3 . Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below. Cut corner Lane/5000 900021971 R11 000 05/0917 14 Copyright© 2017 Ingenico All rights reserved Close down side trapdoor To close the trapdoor, put the trapdoor onto the bottom casing, and then push it upward to clip it. CAUTION Do not use any tools when installing or removing the SAM Card. 4_3_2 Installing MicroSD Card (optional) CAUTION Before starting, switch off the terminal by disconnecting the cable. Perform the following operations: Open the trapdoor Unclip the trapdoor by pushing down on the clip 1 with your finger as shown on the figure hereafter. Then lift the trapdoor to remove it. Slide the metallic part on the left and lift it up to open the card holder, marked (SD) Insert completely the MicroSD Card into the slot as indicated on the figure. The contacts must be positioned down side. Lane/5000 900021971 R11 000 05/0917 15 Copyright© 2017 Ingenico All rights reserved Close down the card holder and push it to the right until it clicks shut. Close down side trapdoor. Put the trapdoor onto the bottom casing, and then push it upward to clip it. 4_3_3 Connecting the terminal to the host CAUTION Connecting must be made when the terminal is powered off. Trapdoor screw (optional) Connector screws (below the handle, optional) Lane/5000 900021971 R11 000 05/0917 16 Copyright© 2017 Ingenico All rights reserved Flip the terminal. There is one single port on the back for power and communications. Connect the cable on this port of the Lane/5000. Connect the other end to the power supply unit. Plug the power supply into the mains. WARNING The main port at the back must not be used to connect a standard video HDMI cable. Only connect cables validated for the Lane/5000 by Ingenico. Note: screws can be added by the customer to hold more firmly the trapdoor and the connector (refer to their locations on the figure above). The terminal can be connected to the host by several ways, with optional cables : High speed USB device Ethernet RS232 Most of the cables used with iSC and iPP ranges are compatible with the Lane/5000. We advise to check with your reseller their compatibility if you plan to replace an iSC or an iPP by a Lane/5000. Following are some examples of accessories that can be used to connect the Lane/5000. This list is not exhaustive. Please contact your reseller for more information. Com Box kit installation (optional) Reference : 296148891AD This installation kit includes a communication cable (ref. 296141785AC) to connect the terminal to the Com Box, which dispatches on standard communication connectors : 2 USB ports (1 Host, 1 Device) 1 RS485 serial link (not usable on Lane/5000) 1 RS232 serial link 2 Ethernet ports 1 power lead Lane/5000 900021971 R11 000 05/0917 17 Copyright© 2017 Ingenico All rights reserved Connector for terminal USB device Power lead RS485 Ethernet ports USB host RS232 RS232 cable (optional) References: 296114811AB (length 2m) 296114928AB (length 5m) Power supply unit Connector for terminal terminal USB cable (optional) References: 296111170AD (length 2m) 296114303AD (length 4m) Power supply unit Connector for terminal terminal USB powered 12V cable (optional) References: 296178419AB (length 2m) Connector for terminal Special USB Shielded cable 12 V Ethernet cable (optional) Reference : 296114829AC (length 2m) Power supply unit Connector for terminal terminal Ethernet connector Lane/5000 900021971 R11 000 05/0917 18 Copyright© 2017 Ingenico All rights reserved 4_4 USB port (optional) There is an A type USB connector on the terminal, located on the rear side, below the contactless antenna (see picture hereafter). Open the rubber trap to access it. This port manages Host connections, to connect an USB flash drive or another device. 4_5 Stylus Pen (optional) The stylus pen and its holder must be installed on the left side of the terminal. Remove the adhesive protection, insert the pin of the holder inside the Kensington hole, and press firmly in place. A magnet in the holder keeps the stylus in position. Use the stylus type corresponding to the screen type (resistive or capacitive) Part nnumbers : 296219137 – for resistive stylus kit (grey S oft Grip) 296219158 – for capacitive stylus kit (RED Soft Grip) WARNING We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its holder. Lane/5000 900021971 R11 000 05/0917 19 Copyright© 2017 Ingenico All rights reserved 5_Daily use 5_1 Card reading 5_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/5000 display screen (see Swiping a Magnetic Stripe Card). Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency 5_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader. 5_1_3 Reading a contactless card Bring the card to the active zone above the contactless logo (at about 1cm). Keep the card close to the contactless logo during the transaction. Lane/5000 900021971 R11 000 05/0917 20 Copyright© 2017 Ingenico All rights reserved Your contactless reader provides four contactless status lights located above the contactless logo. When a contactless transaction is started the first (left hand) status light will be lit steadily; this indicates that the contactless is in use but a card is not being read. When a contactless card is presented to the contactless active zone during a transaction the second, third and fourth status lights will be lit in turn. The card read is successful when all four status lights are lit and a confirmation tone can be heard. Contactless status lights CAUTION Do not stick any label onto the contactless active zone. It can decrease contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 5_2 Keyboard details and functionality The red key cancels the procedure in progress Lane/5000 900021971 R11 000 05/0917 The yellow key cancels the last character 21 The green key validates input selections and information. It is also used to switch on the terminal Copyright© 2017 Ingenico All rights reserved 5_3 Signature capture (optional) The signature capture is handled with the optional stylus. Make sure that the correct stylus type (resistive or capacitive) is used with the corresponding touchscreen type, as a resistive stylus is not working with a capacitive screen. 5_4 Audio jack (optional) The audio jack is located next to the smart card reader. This option is not designed to play music, but to facilitate the use of the Lane/5000. The audio connector is a standard 3.5mm Audio jack, (impedance is 32 ohms) audio connector Lane/5000 900021971 R11 000 05/0917 22 Copyright© 2017 Ingenico All rights reserved 6_Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6_1 Cleaning of the terminal The outside of the terminals are susceptible to environmental pollutants, as well as accidental spills or mishaps. It is just as important to clean the outside of the Ingenico terminal, with a safe and approved product, as it is to clean the inside. The Ingenico dual wipe has both a cleaning wipe for removing everyday contaminants and a dry wipe to completely remove any remaining dirt or solution. Clean equipment will function better then equipment that has been neglected. When used properly, Ingenico cleaning cards and wipes should prolong equipment life and minimize card read errors. Today’s monitors should not be cleaned with standard glass cleaners that contain chemicals too harsh for these sensitive screens: plasma television screens, LCD and LED monitors, touch screen monitors and POS screens all fall under this category. Ingenico dual wipes are designed specifically for these type of monitors; removing dust, fingerprints, oils or other contaminants that will distort the image on your screen. The Ingenico dual wipe has both a cleaning wipe for removing everyday contaminants and a dry wipe to completely remove any remaining dirt or solution. This product works best when the screen is cool, so before use turn the monitor/system off. This product can be used by anyone who can use a card reader terminal, just: • Remove the Step 1 cleaning wipe from pouch.• Wipe down the screen first, then the keypad, top and sides of the terminal.• Remove the Step 2 dry wipe from pouch.• Wipe down the screen first, then the keypad, top and sides of the terminal.• You may use both wipes to clean other areas of your POS equipment if necessary.• Discard the cleaning wipes properly. For more information, visit our website http://ingenico.cleaningcards. com Lane/5000 900021971 R11 000 05/0917 23 Copyright© 2017 Ingenico All rights reserved CAUTION Do not use in any case, solvents, detergents or abrasive products: those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun. Do not put anything into the slot of the smart card reader 6_2 Transport and storage Use the original packaging for storage or returning the unit. Disconnect all cables from the terminal during the transport. 6_3 Troubleshooting Device is not working When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/5000 display screen (see Swiping a Magnetic Stripe Card section 5.1.1) Make sure that the Lane/5000 connector is fully inserted into the back of the device. Restart the device. If you have another working Lane/5000 device, swap the devices to determine if the problem is with the device, cable, POS, or power supply. If the Lane/5000 device is directly connected to a host, reset the host by turning it off and back on again. Magnetic Card Reader Does Not Work Properly Swipe the card at a faster or middle steady speed. Inspect the magnetic stripe on the card to make sure it is not damaged or badly worn. Security tag deactivation system could disturb the magnetic card reader To determine if the problem is with the card : a. If your host device has a magnetic stripe reader, try swiping the card there. b. If you have another working Lane/5000 device, try swiping the card there. Lane/5000 900021971 R11 000 05/0917 24 Copyright© 2017 Ingenico All rights reserved Smart Card Reader Does Not Work Properly Make sure you have inserted correctly the smart card into the smart card reader and removed the card only after the transaction MicroSD Card Reader Does Not Work Properly Make sure you have inserted correctly the microSD card into the card reader. Check that the card capacity is not higher than 32GB. Micro SD hotplug is not recomended. Try to reboot the Lane/5000 Stylus Does Not Work Properly Make sure you use the correct stylus version corresponding to the screen type. A resistive stylus will not work on a capacitive screen. WARNING Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 6_4 Environment (WEEE, Batteries and Packaging) This product is labelled in accordance with European Directives 2012/19/UE concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries. The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your resellers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Lane/5000 900021971 R11 000 05/0917 25 Copyright© 2017 Ingenico All rights reserved Packaging waste must also be collected separately to assure a proper disposal and recycling. Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment. 7_Standards 7_1 WARNING TO USERS IN THE UNITED STATES Federal Communication Commission Interference Statement 47 CFR Section 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures : Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 7_2 NO UNAUTHORIZED MODIFICATIONS Federal Communication Commission Interference Statement 47 CFR Section 15.21. Consult the dealer or an experienced radio/TV technician for help. CAUTION This equipment may not be modified, altered, or changed in any way without signed written permission from Ingenico. Unauthorized modification may void the equipment authorization from the FCC and will void the Ingenico warranty. Lane/5000 900021971 R11 000 05/0917 26 Copyright© 2017 Ingenico All rights reserved 7_3 ANTENNA REQUIREMENT Federal Communication Commission Interference Statement 47 CFR Section 15.203. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 7_4 WARNING TO USERS IN THE CANADA This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions : (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication 7_5 Markings The CE marking indicates that the terminal complies with harmonized standards and requirements of European Directives on: Radio and Telecommunications Terminal Equipment (R&TTE) the protection of the health and the safety of the user and any other person. the protection requirements with respect to electromagnetic compatibility. RoHS (Restriction of Hazardous Substances) The CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives. The CE mark is a mandatory conformity marking for certain products sold within the European Economic Area (EEA). This TÜV symbol shows consumers at a glance that a product has been examined by neutral experts and that there are no safety concerns. Lane/5000 900021971 R11 000 05/0917 27 Copyright© 2017 Ingenico All rights reserved The UL mark appears on end products and complete components suitable for factory and field installation. All of the products carrying these marks are coveredby our Follow-Up Services program to determine that products continue to be manufactured in compliance with UL’s safety requirements. The RCM mark will be the only mark to indicate compliance with the Australian Communications and Media Authority’s (ACMA) regulatory arrangements for telecommunications, radio, EMC and electromagnetic energy (EME). Double insulated or class 2 electrical appliances are products that have been designed in a way so as not to require a safety connection to electrical earth (These products must NOT have a safety connection to Earth). This logo indicates that the product operates with a continuous voltage. This symbol is followed by the ratings (voltage and current for instance). Indoor use symbol. Mark indicating a power supply meets the Level VI requirements. India’s Compulsory Registration Electronic Products. Scheme (CRS) for This logo indicates that the product operates with an alternative voltage. This symbol is followed by the ratings (voltage and current for instance). The Electrical Appliance and Material Safety Law applies to enterprises that manufacture or import products in Japan. China Compulsory Certification (CCC) is similar to other certifications for product quality standardization–such as the European CE system. Lane/5000 900021971 R11 000 05/0917 28 Copyright© 2017 Ingenico All rights reserved “This Document is Copyright © 2015 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non-consistent with the present document. All trademarks used in this document remain the property of their rightful owners.” Your contact www.ingenico.com 28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre Lane/5000 900021971 R11 000 05/0917 29 Copyright© 2017 Ingenico All rights reserved
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