Ingenico RP750X mPOS User Manual 2 user guide RP750xx

Roam Data Inc. mPOS 2 user guide RP750xx

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RP750X User Manual HTML Version

Users Manual



ROAM–280SummerSt,Boston,MA02210

Phone:+1.888.589.5885



RP750x

USERGUIDE



/RP750x•R01000012132/17Copyright©2013ROAMData

 Allrightsreserved

Contents

1.Introduction__________________________________________________3

2.Unpacking___________________________________________________4

3.Recommendations_____________________________________________5

3.1.Safety_______________________________________________________________5

3.2.Securityofyourterminal_______________________________________________5

3.3.FCC&ICCompliance.__________________________________________________6

3.4.BluetoothSIG________________________________________________________6

3.5.MainCharacteristics___________________________________________________8

4.Installationandconnection_____________________________________9

4.1.Functionaldescription_________________________________________________9

9

4.2.ChargingTerminal_____________________________________________________9

4.3.Terminalinitsenvironment_____________________________________________9

4.4.Poweron___________________________________________________________10

4.5.Connection_________________________________________________________11

4.5.1.USBcableconnection___________________________________________________________11

4.5.2.Cabledisconnection____________________________________________________________11

5.Dailyuse____________________________________________________12

5.1.GettingstartedwithRP750x___________________________________________12

5.2.UsingBluetoothonRP750x____________________________________________12

5.3.Terminalkeypad_____________________________________________________13

5.4.Cardreading________________________________________________________14

5.4.1.Swipingacard________________________________________________________________14

5.4.2.Insertingachipcard___________________________________________________________14

6.Maintenance_________________________________________________15

6.1.Cleaningoftheterminal_______________________________________________15

6.2.Transportandstorage________________________________________________15

6.3.Troubleshooting_____________________________________________________15

6.4.Environment(WEEE,BatteriesandPackaging)____________________________16







/RP750x•R01000012133/17Copyright©2013ROAMData

 Allrightsreserved

1. Introduction

ThankyouforchoosingaROAMmobilepaymentterminal.

Werecommendthatyoutoreadcarefullythisinstallationguide:Itwillgiveyouthe

necessaryinformationaboutsafetyprecautions,unpacking,installationandmaintenance

ofyourterminal.



WARRANTY/SECURITY

Inordertobenefitfromtheproduct‐relatedguaranteeandtorespectsecurity,weaskyou

touseonlyaccessoriesdeliveredinboxwiththeproduct,entrustingmaintenance

operationsonlytoanauthorizedperson.



RP750xisbatterypowered,useonlyROAMpartsforreplacement:

RP750xcanbepoweredviaµUSB.RP750xcanbechargedwiththeµUSBcableconnected

toamobilephonecharger.

Failuretocomplywiththeseinstructionswillvoidthemanufacturer’sresponsibility.



ThissymbolindicatesanimportantWarning.

Thissymbolindicatesapieceofadvice.



/RP750x•R



2. U

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RP750xra



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

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eeptheRP

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ide



/RP750x•R01000012135/17Copyright©2013ROAMData

 Allrightsreserved

3. Recommendations

3.1. Safety

Lithiumbattery

RP750xisfittedwithalithiumbatterywhichisnotaccessibletotheuser.Onlyaqualified

technicianisauthorizedtoopentheunitandchangethiscomponent.

Battery

RP750xisfittedwitharechargeableLithium‐ionbatteryspecificallydesignedforthis

terminal.Itisnotaccessibletotheuser.

•Onlyusechargerswithratingthatmatchthepowerratings.

•Donotattempttoopentheterminal.

• Donotstoreyourterminalunattendedinavehicle.

• Ifthebatteryhastobereplaced,thisoperationrequirestobeperformedby

qualifiedstaff.



Warning

Riskofexplosionifbatteryisreplacedbyanincorrecttype,donotdisassemble,use

specifiedchargeronly,donotshort‐circuit,donotdisposeofinfire,donotthrowin

water,disposeofusedbatteriesaccordingtotheinstructions.

3.2. Securityofyourterminal

Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It

isstronglyadvisedthatthesechecksareperformedregularly.Youshouldcheck,for

example:thatthekeypadisfirmlyinplace;thatthereisnoevidenceofunusualwiresthat

havebeenconnectedtoanyportsonyourterminalorassociatedequipment,thechipcard

reader,oranyotherpartofyourterminal.Suchcheckswouldprovidewarningofany

unauthorisedmodificationstoyourterminal,andothersuspiciousbehaviourofindividuals

thathaveaccesstoyourterminal.Yourterminaldetectsany“tamperedstate”.Inthisstate

theterminalwillrepeatedlyflashthemessage”AlertInterruption!”andfurtheruseofthe

terminalwillnotbepossible.Ifyouobservethe“AlertInterruption!”message,youshould

contacttheterminalhelpdeskimmediately.

Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto

staffthathavebeenindependentlyverifiedasbeingtrustworthy.



CAUTION

NEVERaskthecustomertodivulgetheirPINCode.Customersshouldbeadvisedtoensure

thattheyarenotbeingoverlookedwhenenteringtheirPINCode.



/RP750x•R01000012136/17Copyright©2013ROAMData

 Allrightsreserved

3.3. FCC&ICCompliance.

FCC&CEhasaspecificnaming.

ThereferencesusesforFCC&CEcertificationsare:



RP750x:

• FCC_ID:XXXX‐XXXXX

• CE:XXXX‐XXXXX



FederalCommunicationsCommission(FCC)Statement

15.21

Youarecautionedthatchangesormodificationsnotexpresslyapprovedbythepart

responsibleforcompliancecouldvoidtheuser’sauthoritytooperatetheequipment.



15.105(b)

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital

device,pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipment

generates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcan

bedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotryto

correcttheinterferencebyoneormoreofthefollowingmeasures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiverisconnected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



15.19(a)(3)

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:

1)Thisdevicemaynotcauseharmfulinterferenceand

2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause

undesiredoperationofthedevice.



RFExposureStatement

ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan

uncontrolledenvironment.

Thistransmittermust notbeco‐locatedoroperatinginconjunctionwithany

otherantennaortransmitter.



CAUTION

TheuseriscautionedthatanychangesormodificationnotapprovedbyROAMcouldvoid

user’sauthoritytooperatetheequipment.



3.4. BluetoothSIG



/RP750x•R01000012137/17Copyright©2013ROAMData

 Allrightsreserved

Thisequipmentiscompliantwith:

• Systemspecification–BLE4.0xxxx‐xxxx

• SSPprotocol



/RP750x•R01000012138/17Copyright©2013ROAMData

 Allrightsreserved

3.5. MainCharacteristics

ThemaintechnicalcharacteristicsofRP750xare:



Weight95.35g

Dimensions(Lxwxh)101.2mmx56.5mmx17mm

BatteryLi‐ion‐450mAh

Operatingconditions

Operatingtemperature



+0°Cto+50°C(charging),

‐10°C+45°C(standalone)

ConnectionsonterminalMicroUSBABlink(5v450mA)

Storageconditions

Storagetemperaturefrom‐10°Cto+70°C

Maxrelativehumidity5to90%,non‐condensingat40°Coperational







/RP750x•R01000012139/17Copyright©2013ROAMData

 Allrightsreserved

4. Installationandconnection

Forfollowingpartoftheuserguide,theRP750xisnamedTerminalwhilethedevicewhich

maybepairedwithRP750x(tablet,smartphone,PDA)isnameThirdPartyDevice.

4.1. Functionaldescription



TheTerminalisasecureEMVChip&PINmobilepaymentpinpadtobeusedviaBluetoothor

audiojackwiththirdpartydevices.TheTerminalallowsmerchantstoconvertasmartphoneor

atabletintoapowerful&securePOSsolution.



4.2. ChargingTerminal



• Beforeusingtheterminalforthefirsttime,itrequirestobechargedforabout3

hoursviaacomputerUSBportpoweroutputof450mA.

• FurtherfullchargingoftheterminalbatteryrequiresviaacomputerUSBportis

about3hours.



Abatteryindicatorisprovidedonthe

terminaldisplay,indicatingthechargeleveloftheterminal

battery.Whenconnectedtoacharger,thesymbolchanges

tocharging.



4.3. Terminalinitsenvironment

pGraphicdisplay

qNavigationkeys

rKeypad



oSmartcard

nMagneticstripereader

oSmartcard



LEDsforcontactless

(

tion

)



sLanyardStrap



USBConnector



HardReset

/RP750x•R



RP750xis



protected



shopliftin



Cardholde

PINspyin

4.4.



RP750xp

pressthe

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

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

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agneticra

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/RP750x•R010000121311/17Copyright©2013ROAMData

 Allrightsreserved

4.5. Connection

4.5.1. USBcableconnection

AµUSBconnectorislocatedonthebottomoftheterminal.



• Presentthedeviceinfrontoftheconnectorandplugit



CAUTION

UseonlyROAMcableoraccessorynottovoidwarranty.



4.5.2. Cabledisconnection

• Presentthedeviceinfrontoftheconnectorandunplugit.



 Allrightsreserved

5. Dailyuse

5.1. GettingstartedwithRP750x



• SwitchontheterminalbypressingtheGreenkeylocatedontherighthandsideof

theterminal

• Followtheterminalinitializationprocedure.Thisprocedurediffersfromacustomer

toanother.Pleaserefertoyourpaymentserviceprovider.



5.2. UsingBluetoothonRP750x

BluetoothisenabledbylongpressingtheBluetoothbuttonfor2seconds.The

Bluetoothbuttoncanbefoundinthelowerleftcornerofthekeypad.The

Bluetoothbuttonissharedwiththe*button.ThiswillbringtheBluetoothoption.

Optionsinclude“pairnewdevice”,“clearingentirepairedlist”and“restoring

factorysettings”.Byselectingthe“pairnewdevice”,theRP750xwillbevisiblefor

120secondsforadevicetopairto.After120seconds,theRP750xgoesbackto

invisiblemode.



ADVICE

TheRP750xcanbepairedwithamaximumof4thirdpartydevices.Ifadditionaldevice

needstobepaired,theexistingpairedlistofdeviceshastobecleared.







/RP750x•R



5.3.

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

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lrightsreserve

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

 Allrightsreserved

5.4. Cardreading

5.4.1. Swipingacard

• Insertthecardmanuallyintheswipingslotatthetopoftheterminal,magstripe‐

facingup,asillustratedbelow.



Swipethecardwithconstantspeed,nottooslownottoofast,foroptimumreading

accuracy.



5.4.2. Insertingachipcard

• ChipCardsshouldbeinsertedintotheterminalasillustratedbelowwiththechip

facingupandintothecardreader







 Allrightsreserved



6. Maintenance

ATTENTION

Beforeanymaintenanceoperationsontheterminal,makesurethatallcablesare

disconnected.



6.1. Cleaningoftheterminal

Firstofall,unplugallcablesfromtheterminal.



Goodrulesforpropercleaningoftheterminalare:

• Donotcleantheelectricalconnections.

• Donotuseinanycasesolvents,detergents,alcoholicorabrasiveproductsasthose

materialswilldamagetheplasticorelectricalcontacts.

• Avoidexposingtheterminaltodirectsunlight.

• Donotinsertanythingbutcardsintothesmartcardreaderslot.



6.2. Transportandstorage

• Usetheoriginalpackagingforunitstorage.

• Disconnectallcablesfromtheterminalduringtransportation.



6.3. Troubleshooting

Theterminaldoesnotturnon:



• Batterylevelistoolow

• ChecktheUSBconnection

• MakesurethePCisturnedon

• CheckthatthewallplugPSUisfullyinsertedintheelectricalsocket



Theterminalfailstoestablishconnectionwiththirdpartydevice

• Checkthatthethirdpartydeviceiscorrectlypowered.

• Checktheconfigurationofthethirdpartydevice.

• Checkbothterminal&thirdpartydevicearepaired(refertothepairinguserguide).

• Checkbothterminal&thirdpartydeviceareconnectedviaBluetooth.

• Seektechnicalsupport.



Cardsarenotread

• Checkthatthemagneticcardisswipedcorrectly(withmagneticstripeinsertedinto

theslot&facingtowardsthekeypad).

• Swipeagainthecardwithaconstantmovement.

• Checkthatthemagneticstripeisnotdamaged,groovedorcracked.

• Makesureyouhaveinsertedcorrectlythesmartcardintothesmartcardreader

andthatthecardhasbeenremovedafterthetransaction.



 Allrightsreserved

6.4. Environment(WEEE,BatteriesandPackaging)

ThisproductislabeledinaccordancewithEuropeanDirectives2002/96/ECconcerning

WasteElectricalandElectronicEquipment(WEEE)and2006/66/ECconcerningBatteries

andAccumulators.Thoseprovisionsarerequiringproducersandmanufacturerstobecome

liablefortake‐back,treatmentandrecyclinguponendoflifeofequipmentandbatteries.



TheassociatedsymbolmeansthatWEEEandwastebatteriesmustnotbethrown

awaybutcollectedseparatelyandrecycled.



ROAMensuresthatefficientcollectionandrecyclingschemesareset‐upforWEEEand

batteriesaccordingtothelocalregulationofyourcountry.Pleasecontactyourresellerfor

moredetailedinformationaboutthecompliancesolutioninplacefordisposingofyourold

productandusedbatteries.



Packagingwastemustalsobecollectedseparatelytoensureaproperdisposalandrecycling.



Pleasenotethatproperrecyclingoftheelectricalandelectronicequipmentandwaste

batterieswillensuresafetyofhumanhealthandenvironment.



 Allrightsreserved



Ingenico

192avenueCharlesdeGaulle

92200NeuillysurSeine‐France

Tél.:+33146258200‐Fax:+33147725695

www.ingenico.com

Yourcontact

*RP750X-IM-01.00*



ROAM.



ROAM



retainsfullcopyrightownership,rightsand



protectioninallmaterialcontainedinthisdocument.Therecipientcanreceivethisdocumentonthe

conditionthathewillkeepthedocumentconfidentialandwillnotuseitscontentsinanyformorby

anymeans,exceptasagreedbeforehand,withoutthepriorwrittenpermissionofROAM.Moreover,

nobodyisauthorizedtoplacethisdocumentatthedisposalofanythirdpartywithouttheprior

writtenpermissionofROAM.Ifsuchpermissionisgranted,itwillbesubjecttotheconditionthatthe

recipientensuresthatanyotherrecipientofthisdocument,orinformationcontainedtherein,isheld

responsibletoROAMfortheconfidentialityofthatinformation.



Carehasbeentakentoensurethatthecontentofthisdocumentisasaccurateaspossible.ROAM

howeverdeclinesanyresponsibilityforinaccurate,incompleteoroutdatedinformation.The

contentsofthisdocumentmaychangefromtimetotimewithoutpriornotice,anddonotcreate,

specify,modifyorreplaceanyneworpriorcontractualobligationsagreeduponinwriting

betweenROAMandtheuser.



ROAMisnotresponsibleforanyuseofthisdevice,whichwouldbenonconsistentwiththepresent

document.



Alltrademarksusedinthisdocumentremainthepropertyoftheirrightfulowners.”



ROAMData,280SummerSt,Boston02210

Phone:+1.888.589.5885

Fax:+1.617.904.0151

Email:info@roamdata.com



Ingenico RP750X mPOS User Manual 2 user guide RP750xx

Roam Data Inc. mPOS 2 user guide RP750xx

Users Manual

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