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SETUP GUIDE

Model PP35L

Setting Up Your Studio XPS Laptop � � � � � � �5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . .5

Check the Wireless Button . . . . . . . . . . . . . . 6

Connect the Network Cable (optional) . . . . .6

Press the Power Button . . . . . . . . . . . . . . . . . 6

Windows Vista® Setup . . . . . . . . . . . . . . . . . . 7

Connect to the Internet (Optional) . . . . . . . . . 7

Set up the TV Tuner (Optional)

(availability varies by regions) . . . . . . . . . . . . 9

Using Your Dell™ Laptop � � � � � � � � � � � � � � �10

Device Status Lights . . . . . . . . . . . . . . . . . . . 10

Right Side Features . . . . . . . . . . . . . . . . . . . . 11

Left Side Features . . . . . . . . . . . . . . . . . . . . . 13

Display Features . . . . . . . . . . . . . . . . . . . . . . 15

Media, Wireless, and Power Controls . . . . . 16

Computer Base and Keyboard Features . . . 17

Using the Optical Disc Drive. . . . . . . . . . . . . 19

Software Features . . . . . . . . . . . . . . . . . . . . . 20

Solving Problems � � � � � � � � � � � � � � � � � � � � �22

Network Problems . . . . . . . . . . . . . . . . . . . . . 22

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 23

Memory Problems . . . . . . . . . . . . . . . . . . . . . 23

Lockups and Software Problems . . . . . . . . . 24

Using Support Tools� � � � � � � � � � � � � � � � � � �26

Dell Support Center . . . . . . . . . . . . . . . . . . . . 26

System Messages . . . . . . . . . . . . . . . . . . . . . 27

Hardware Troubleshooter . . . . . . . . . . . . . . . 28

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 29

Restoring Your Operating System � � � � � � �30

System Restore . . . . . . . . . . . . . . . . . . . . . . . 30

Contents

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice�

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo,

XPS,

and

DellConnect

are trademarks of Dell Inc.;

Intel

is a registered

trademarks and

Core

is a trademark of Intel Corporation;

Microsoft

Windows

, and

Windows Vista

are either trademarks

or registered trademarks of Microsoft Corporation in the United States and/or other countries.;

Blu-ray Disc

is a

trademark of the Blu-ray Disc Association;

Bluetooth

is a registered trademark owned by Bluetooth SIG, Inc. and is used

by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and

names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

PP35L

May 2008 P/N R558D Rev� A00

Setting Up Your Studio XPS Laptop

This section provides information about setting

up your Studio XPS 1640 and connecting

peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that

you allow easy access to a power source,

adequate ventilation, and a level surface to

place your computer.

Restricting airflow around your Studio XPS

computer may cause it to overheat. To prevent

overheating ensure that you leave at least

10.2 cm (4 in) at the back of the computer and a

minimum of 5.1 cm (2 in) on all other sides. You

should never put your computer in an enclosed

space, such as a cabinet or drawer when it is

powered on.

NOTICE: Placing or stacking heavy or sharp

objects on the computer may result in

permanent damage to the computer.

Connect the AC Adapter

Connect the AC adapter to the computer and

then plug it into a wall outlet or surge protector.

CAUTION: The AC adapter works with

electrical outlets worldwide� However,

power connectors and power strips vary

among countries� Using an incompatible

cable or improperly connecting the cable

to a power strip or electrical outlet may

cause fire or equipment damage�

Dell Factory Image Restore . . . . . . . . . . . . . 31

Operating System Reinstallation . . . . . . . . . 33

Getting Help � � � � � � � � � � � � � � � � � � � � � � � � �35

Technical Support and Customer Service . . 36

DellConnect™ . . . . . . . . . . . . . . . . . . . . . . . . . 36

Online Services . . . . . . . . . . . . . . . . . . . . . . . 36

AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 37

Product Information. . . . . . . . . . . . . . . . . . . . 38

Returning Items for Repair Under Warranty

or for Credit . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 39

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 40

Finding More Information

and Resources � � � � � � � � � � � � � � � � � � � � � � �41

Basic Specifications � � � � � � � � � � � � � � � � � �43

Index � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �52

Setting Up Your Studio XPS Laptop

Windows Vista® Setup

Your Dell computer is preconfigured with

Windows Vista. To set up Windows Vista for

the first time, follow the instructions on the

screen. These steps are mandatory and may

take up to 15 minutes to complete. The screens

will take you through several procedures

including accepting license agreements,

setting preferences and setting up an Internet

connection.

NOTICE: Do not interrupt the operating

system’s setup process. Doing so may

render your computer unusable.

Connect to the Internet (Optional)

NOTE: ISPs and ISP offerings vary by

country.

To connect to the Internet, you need an external

modem or network connection and an Internet

service provider (ISP).

NOTE: If an external USB modem or

WLAN adapter is not part of your original

order you can purchase one from the Dell

website at dell�com.

Setting Up a Wired Internet Connection

If you are using a dial-up connection, connect

the telephone line to the external USB modem

(optional) and to the telephone wall jack

before you set up your Internet connection. If

you are using a DSL or cable/satellite modem

connection, contact your ISP or cellular

telephone service for setup instructions.

Setting Up a Wireless Connection

Before you can use your wireless Internet

connection, you need to connect to your

wireless router.

Check the Wireless Button

If you plan to use wireless connections, make

sure the wireless button is turned on.

Using The Wireless Button

To turn on wireless, with the system turned on,

lightly touch the wireless symbol on the

center control cover and then release.

Connect the Network Cable

(optional)

If you plan to use a wired network connection,

plug in the network cable.

Press the Power Button

Setting Up Your Studio XPS Laptop

Choose b. Dial-up if you will use an optional

USB dial-up modem or ISDN.

NOTE: If you do not know which type of

connection to select, contact your ISP.

Follow the instructions on the screen and 5�

use the setup information provided by your

ISP to complete the setup.

Set up the TV Tuner (Optional)

(availability varies by regions)

You can set up the TV Tuner through the Media

Center.

To set up the TV Tuner for the first time:

Follow this procedure if you are launching the

Media Center for the first time.

Double-click on the Media Center icon on the

desktop.

Select • Express setup,

Go to – Main Menu → Tasks → Settings →

TV → Set up TV Signal → Confirm Your

Region and follow the instructions given.

Go to – Main Menu → TV + Movies → Set

up TV → Confirm Your Region and follow

the instructions given

Select • Custom setup,

Follow the instructions given. –

In the – Optional Setup screen, choose

Configure tuners, TV signal, and Guide.

Click – Next and confirm your region.

To re-setup the TV Tuner, if required:

Follow this procedure if you have already

launched Media Center once before.

Double-click on the Media Center icon on 1�

the desktop.

Go to 2� Main Menu → Tasks → Settings → TV

→ Set up TV Signal → Confirm Your Region.

To set up your connection to a wireless router:

Save and close any open files, and exit any 1�

open programs.

Click 2� Start → Connect To.

Follow the instructions on the screen to 3�

complete the setup.

Setting Up Your Internet Connection

To set up an Internet connection with a provided

ISP desktop shortcut:

Save and close any open files, and exit any 1�

open programs.

Double-click the ISP icon on the Microsoft2� ®

Windows® desktop.

Follow the instructions on the screen to 3�

complete the setup.

If you do not have an ISP icon on your desktop

or if you want to set up an Internet connection

with a different ISP, perform the steps in the

following section.

NOTE: If you cannot connect to the Internet

but have successfully connected in the

past, the ISP might have a service outage.

Contact your ISP to check the service

status, or try connecting again later.

NOTE: Have your ISP information ready. If

you do not have an ISP, the Connect to the

Internet wizard can help you get one.

Save and close any open files, and exit any 1�

open programs.

Click 2� Start → Control Panel.

Under 3� Network and Sharing Center, click

Connect to a Network.

The Connect to a Network window appears.

Click either 4� Connect to the Internet to

connect to the network using a wireless or

Broadband (PPPoE) or click Set up a dial-up

connection, depending on how you want to

connect:

Choose a. Broadband if you will use a DSL,

satellite modem, cable TV modem, or

wireless technology connection.

Using Your Dell™ Laptop

3 WiFi status light – Turns on when

wireless networking is enabled.

Use the wireless button to quickly turn all

wireless communication On and Off:

Using The Wireless Button

To turn on wireless, with the system turned

on, lightly touch the wireless symbol

on the center control cover and then

release.

4WWAN status light - Turns on when

WWAN is enabled.

To turn on wireless, with the system turned

on, lightly touch the wireless symbol

on the center control cover and then

release.

Right Side Features

123

456

1 ExpressCard slot – Supports one

ExpressCard. The computer ships with a

plastic blank installed in the slot.

Your computer has several indicators, buttons,

and features that provide information at-a-

glance and time-saving shortcuts for common

tasks.

Device Status Lights

1234

1 Hard drive activity light – Turns on

when the computer reads or writes data. A

flashing light indicates hard drive activity.

NOTE: To avoid loss of data, never

turn off the computer while the hard

drive activity light is flashing.

2 Bluetooth® status light (optional)

– Turns on when a card with Bluetooth

wireless technology is enabled.

NOTE: The card with Bluetooth

wireless technology is an optional

feature.

To turn off Bluetooth wireless, right-click

the bluetooth icon in the notification

area of your desktop, and click Disable

Bluetooth Radio or use the wireless

switch.

Using Your Dell™ Laptop

5 eSATA/USB combo connector with

USB PowerShare –

Connects to eSATA compatible storage

devices, such as external hard disk drives

or optical drives. Also, supports USB

devices, such as a mouse, keyboard,

printer, external drive, or MP3 player

This connector can also be used for

charging USB devices.

NOTE: If the computer is turned off

while the USB device is charging,

unplug the device and plug it in again

to continue charging.

NOTE: The USB PowerShare will be

automatically shut off when only 10%

of total battery life remains.

6 AC adapter connector – Connects to

the AC adapter to power the computer and

charge the battery when the computer is

not in use.

Left Side Features

1Security cable slot – Used to attach a

commercially available antitheft device to

the computer.

NOTE: Before you buy an antitheft

device, ensure that it works with the

security cable slot on your computer.

SD/MMC - MS/Pro - xD

8-in-1 Media card reader – Provides a

fast and convenient way to view and

share digital photos, music, videos, and

documents stored on the following digital

memory cards:

Secure digital (SD) memory card•

SDHC (Secure Digital High Capacity) •

card

Multi Media Card (MMC)•

Memory Stick•

Memory Stick PRO•

xD-Picture Card (type - M and type - H)•

3 IEEE 1394 connector – Connects to

high-speed serial multimedia devices,

such as digital video cameras

4Optical Drive – Plays or burns only

standard-size and shape (12 cm) CDs, and

DVDs. Ensure that the side with print or

writing is facing upward when inserting

discs

NOTE: Do not use non-standard-size

or shape discs (including mini-CDs

and mini-DVDs) or you will damage

the drive.

12 cm

Using Your Dell™ Laptop

Display Features

The display panel holds a camera and

accompanying dual microphones.

1245

1Display – Your display can vary based on

selections you made when purchasing

your computer. For more information about

displays, see the Dell Technology Guide.

2Left digital array microphone – Combines

with the right digital array microphone

to provide high quality sound for video

chatting and voice recording.

3Camera activity light – Turns on when the

camera is on.

4Camera – Built-in camera for video

capture, conferencing, and chat.

FastAccess Facial Recognition – Helps

to keep your Dell™ computer secure.

This facial recognition software learns

and recognizes your face each time you

need to manually login using passwords.

For more information, click Start →

Programs→ FastAccess.

5Right digital array microphone – Combines

with the left digital array microphone

to provide high quality sound for video

chatting and voice recording.

2 VGA connector – Connects to a

monitor or projector.

3TV In connector – Connects to a TV to

view programs using the TV Tuner card

(optional, availability varies according to

regions).

4 Network connector – If you are

using a cabled network signal, this

connects your computer to a network or

broadband device.

5DisplayPort connector – Digital

interface standard connector that

supports external DisplayPort monitors

and projectors.

6 HDMI connector – Connects to a TV

for both audio and video signals.

NOTE: For a monitor, only the video

signal will be read.

7 USB connectors (2) – Connect USB

devices, such as a mouse, keyboard,

printer, external drive, or MP3 player.

8 Audio In/ Microphone connector –

Connect to a microphone or input signal

for use with audio programs.

9 Audio Out/ Headphone connectors (2)

– Connect one or two pairs of headphones,

or send audio to a powered speaker or

sound system. The audio signal is the

same for both connectors.

Using Your Dell™ Laptop

To use the media, wireless, and power controls, lightly touch the symbol and then release. The

control’s symbol will shine for 2 seconds to confirm your selection then fade away.

Turn on power, or wake up from sleep

state

Turn on wireless

Play the previous track or chapter

Stop

Play or pause

Play the next track or chapter

Turn down the volume

Turn up the volume

Mute the sound

Eject the disc

Media, Wireless, and Power Controls Computer Base and Keyboard

Features

1Touch pad – Provides the functionality of

a mouse to move the cursor, drag or move

selected items, and left-click by tapping

the surface.

It supports circular scrolling and zoom.

To change the circular scrolling and zoom

settings, double-click the Dell Touch

pad icon in the notification area of your

desktop.

In the Scrolling tab, enable or disable

scrolling or circular scrolling, choose the

scroll zone width and scroll speed.

In the Gestures tab, enable or disable the

one-finger zoom (zoom in and out moving

the finger upward or downward) or the

pinch zoom (zoom in and out by spreading

two fingers or by bringing the two fingers

together).

2Touch pad buttons – Provide left- and

right-click functions like those on a mouse.

Using Your Dell™ Laptop

3Backlit Keyboard – The backlit keyboard

provides visibility in dark environments

by illuminating all symbols on the keys.

For more information see

Dell Technology

Guide.

4Consumer IR - Allows certain software

applications to be controlled by the Dell

Travel Remote (an optional device that can

be stored in the ExpressCard slot when not

in use).

Removing and Replacing the

Battery

CAUTION: Using an incompatible battery

may increase the risk of fire or explosion.

This computer should only use a battery

purchased from Dell. Do not use batteries

from other computers.

CAUTION: Before removing the battery,

shut down the computer, and remove

external cables (including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1�

Slide the battery release latch towards the 2�

side of the computer and hold it in place.

Slide the battery out. 3�

To replace the battery, slide it into the bay until it

clicks into place.

Using the Optical Disc Drive

NOTICE: Do not use non-standard-size or

shape discs (including mini-CDs and mini-

DVDs) or you will damage the drive.

12 cm

NOTE: Do not move the computer while

playing or recording CDs and DVDs.

Place the disc in the center of the disc slot,

with the label facing upwards and gently

push the disc into the slot. The drive will

automatically pull the disc in and begin reading

its content.

To eject a disc from the drive, gently touch the

eject control . The control will flash for

a few seconds to confirm before ejecting the

disc.

Using Your Dell™ Laptop

Software Features

NOTE: For more information about the

features described in this section, see

the Dell Technology Guide on your hard

drive or on the Dell Support website at

support�dell�com.

Productivity and Communication

You can use your computer to create

presentations, brochures, greeting cards, fliers,

and spreadsheets. You can also edit and view

digital photographs and images. Check your

purchase order for software installed on your

computer.

After connecting to the Internet, you can access

websites, setup an e-mail account, upload and

download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,

play games, create your own CDs, listen to

music and internet radio stations. Your optical

disc drive may support multiple disc media

formats including CDs and DVDs.

You can download or copy pictures and video

files from portable devices, such as digital

cameras and cell phones. Optional software

applications enable you to organize and create

music and video files that can be recorded to

disc, saved on portable products such as MP3

players and handheld entertainment devices, or

played and viewed directly on connected TVs,

projectors, and home theater equipment.

Customizing the Desktop

You can customize your desktop to change the

appearance, resolution, wallpaper, screensaver,

and so on by accessing the Personalize

appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1�

Click 2� Personalize, to open the Personalize

appearance and sounds window and learn

more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating

system to configure the power settings on your

computer. Microsoft® Windows Vista® provides

three default options:

Balanced• — This power option offers full

performance when you need it and saves

power during periods of inactivity.

Power saver• — This power option saves

power on your computer by reducing system

performance to maximize the battery life and

by reducing the amount of energy consumed

by your computer over its lifetime.

High performance• — This power option

provides the highest level of system

performance on your computer by adapting

processor speed to your activity and by

maximizing system performance.

Backing Up Your Data

It is recommended that you periodically back

up files and folders on your computer. To back

up files:

Click 1� Start → Control Panel→ System

and Maintenance→ Welcome Center→

Transfer files and settings.

Click 2� Back up files or Back up computer.

Click 3� Continue on Your User Account Control

dialog box and follow the instructions in

the Back up Files wizard. This section

provides troubleshooting information for your

computer. If you can not solve your problem

using the following guidelines, see “Using

Support Tools” on page 26 or “Contacting

Dell” on page 40.

CAUTION: Only trained service personnel

should remove the computer cover� See

the

Service Manual

on the Dell Support

website at support�dell�com for advanced

service and troubleshooting instructions�

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost

— The wireless button may be off. To turn on

wireless, with the system turned on, lightly

touch the wireless symbol on the center

control cover and then release. You can

manage the Wireless LAN using

Intel PROSet

from your taskbar. You can also use

Windows

Wireless Network Connections

, accessed from

Control Panel, to manage Wireless LAN.

— Interference may be blocking or interrupting

your wireless connection. Try moving the

computer closer to your wireless router.

Wired Connections

If the wired network connection is lost

— The cable is loose or damaged.

— Verify both ends of the network cable are

connected. Try another network cable, if

available.

The link integrity light on the integrated network

connector lets you verify that your connection is

working and provides information on the status:

Green — A good connection exists between •

a 10-Mbps network and the computer.

Orange — A good connection exists between •

a 100-Mbps network and the computer.

Yellow — A good connection exists between •

a 1000-Mbps network and the computer.

Off — The computer is not detecting a •

physical connection to the network.

NOTE: The link integrity light on the network

connector is only for the wired cable

connection. The link integrity light does not

provide status for wireless connections.

Solving Problems Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Remove the AC adapter and try turning on •

the computer with only the battery.

Remove the battery and try turning on the •

computer with only the AC adapter.

Check both ends of the AC adapter cable •

connections. Ensure that the light on the

AC adapter is on. If the light is not on,

try plugging the AC adapter into another

electrical outlet.

The power/battery lights on the hinges indicate

the following:

On Battery Power:

Solid amber - battery is low•

Flashing amber - battery is critically low•

Solid white - system is running on battery •

power

On AC Adapter:

Solid white - system is powered on and •

battery is charged

Blinking white - system is in a standby state.•

Memory Problems

If you experience memory problems —

Check if the memory module is compatible •

with your computer. Your computer supports

DDR3 memory. For more information about

the type of memory supported by your

computer, see “Basic Specifications” on

page 43.

Run the Dell Diagnostics (see “Dell •

Diagnostics” on page 29).

Reseat the memory modules (see the •

Service Manual on the Dell Support website

at support�dell�com) to ensure that your

computer is successfully communicating

with the memory.

Solving Problems

Lockups and Software Problems

If a program stops responding — End the

program:

Press <Ctrl><Shift><Esc> simultaneously.1�

Click the 2� Applications tab on the top.

Select the program that is no longer 3�

responding

Click 4� End Task.

If the computer stops responding —

NOTICE: You might lose data if you are

unable to perform an operating system

shutdown.

Turn the computer off. If you are unable to get a

response by pressing a key on your keyboard or

moving your mouse, press and hold the power

button until the computer turns off. Then turn

your computer back on.

If a solid blue screen appears — Write down

any error message for future reference. Turn

the computer off. If you are unable to get a

response by pressing a key on your keyboard or

moving your pointer or mouse, press and hold

the power button until the computer turns off.

Then turn your computer back on.

If you have other software problems —

Always keep backup copies of your •

important data.

Use a virus-scanning program to check your •

computer.

Save and close any open files or programs •

and shut down your computer through the

Start menu.

Check the software documentation or •

contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible –

with the operating system installed on

your computer.

Ensure that your computer meets the –

minimum hardware requirements needed

to run the software. See the software

documentation for information.

Ensure that the program is installed and –

configured properly.

If necessary, uninstall and then reinstall –

the program.

Using Support Tools

The Dell Support Center helps you find

the service, support, and system-specific

information you need. For more information

about Dell Support Center and available support

tools, click the Services tab at support�dell�com.

Dell Support Center

The Dell Support Center helps you find

the service, support, and system-specific

information you need. For more information

about Dell Support Center and available support

tools, click the Services tab at support�dell�com.

Click the icon in the taskbar to run the

application. The home page provides links to

access:

Self Help (Troubleshooting, Security, System •

Performance, Network/Internet, Backup/

Recovery, and Windows Vista)

Alerts (technical support alerts relevant to •

your computer)

Assistance from Dell (Technical Support with •

DellConnect™, Customer Service, Training

and Tutorials, How-To Help with Dell on Call, •

and Online Scan with PCCheckUp)

About Your System (System Documentation, •

Warranty Information, System Information,

Upgrades & Accessories)

The top of the Dell Support Center home page

displays your system’s model number along with

its service tag and express service code.

For more information about the Dell Support

Center, see the

Dell Technology Guide

on your

hard drive or on the Dell Support website at

support�dell�com.

Using Support Tools System Messages

If your computer has an issue or error, it may

display a System Message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Service Manual on the

Dell Support website at support�dell�com

or see “Contacting Dell” on page 40 for

assistance.

Alert! Previous attempts at booting this system

have failed at checkpoint [nnnn]� For help

in resolving this problem, please note this

checkpoint and contact Dell Technical

Support — The computer failed to complete

the boot routine three consecutive times for the

same error see “Contacting Dell” on page 40 for

assistance.

CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery.

See the Service Manual on the Dell Support

website at support�dell�com or see “Contacting

Dell” on page 40 for assistance.

CPU fan failure — CPU fan has failed. Replace

the CPU fan. See the Service Manual on the Dell

Support website at support�dell�com.

Hard-disk drive failure — Possible hard disk

drive failure during POST see “Contacting Dell”

on page 40 for assistance.

Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test see

“Contacting Dell” on page 40 for assistance.

Keyboard failure — Keyboard failure or loose

cable.

No boot device available — No bootable

partition on hard disk drive, the hard disk drive

cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •

that the cables are connected and that the

Using Support Tools

drive is installed properly and partitioned as

a boot device.

Enter system setup and ensure that the boot •

sequence information is correct (see the

Service Manual on the Dell Support website

at support�dell�com).

No timer tick interrupt — A chip on the system

board might be malfunctioning or motherboard

failure (see the Service Manual on the Dell

Support website at support�dell�com).

USB over current error — Disconnect the USB

device. Your USB device needs more power for

it to function properly. Use an external power

source to connect the USB device, or if your

device has two USB cables, connect both of

them.

NOTICE - Hard Drive SELF MONITORING

SYSTEM has reported that a parameter has

exceeded its normal operating range� Dell

recommends that you back up your data

regularly� A parameter out of range may or may

not indicate a potential hard drive problem —

S.M.A.R.T error, possible hard disk drive failure.

This feature can be enabled or disabled in the

BIOS setup (see “Contacting Dell” on page 40

for assistance).

Hardware Troubleshooter

If a device is either not detected during

the operating system setup or is detected

but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the

incompatibility.

To start the Hardware Troubleshooter:

Click 1� Start → Help and Support.

Type 2� hardware troubleshooter in

the search field and press <Enter> to start

the search.

In the search results, select the option that 3�

best describes the problem and follow the

remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 24 and run the

Dell Diagnostics before you contact Dell for

technical assistance.

It is recommended that you print these

procedures before you begin.

NOTICE: Dell Diagnostics works only on

Dell computers.

Starting Dell Diagnostics

The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

Ensure that the computer is connected to an 1�

electrical outlet that is known to be working

properly.

Hold down the <Fn> key while pressing the 2�

power button to turn on the system.

Follow the on-screen instructions.3�

NOTE: If your computer cannot display a

screen image, running the diagnostics will

start testing the display. The diagnostics

will beep while testing the display. If the

display still does not show anything, try

connecting an external monitor or contact

Dell, see “Contacting Dell” on page 40.

Restoring Your Operating System

You can restore your operating system in the

following ways:

System • Restore returns your computer to an

earlier operating state without affecting data

files. Use System Restore as the first solution

for restoring your operating system and

preserving data files.

Dell • Factory Image Restore returns your

hard drive to the operating state it was

in when you purchased the computer.

Both procedures permanently delete all

data on the hard drive and remove any

programs installed after you received the

computer. Use Dell Factory Image Restore

only if System Restore did not resolve your

operating system problem.

If you received an Operating System disc •

with your computer, you can use it to restore

your operating system. However, using the

Operating System disc also deletes all data

on the hard drive. Use the disc only if System

Restore did not resolve your operating

system problem.

System Restore

The Windows operating systems provide

a System Restore option which allows

you to return your computer to an earlier

operating state (without affecting data files) if

changes to the hardware, software, or other

system settings have left the computer in an

undesirable operating state. Any changes that

System Restore makes to your computer are

completely reversible.

NOTICE: Make regular backups of your

data files. System Restore does not monitor

your data files or recover them.

NOTE: The procedures in this document

were written for the Windows default view,

Restoring Your Operating System so they may not apply if you set your Dell™

computer to the Windows Classic view.

Starting System Restore

Click 1� Start .

In the 2� Start Search box, type System

Restore and press <Enter>.

NOTE: The User Account Control window

may appear. If you are an administrator on

the computer, click Continue; otherwise,

contact your administrator to continue the

desired action.

Click 3� Next and follow the remaining prompts

on the screen.

In the event that System Restore did not resolve

the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and

exit any open programs. Do not alter, open,

or delete any files or programs until the

system restoration is complete.

Click 1� Start .

In the 2� Start Search box, type System

Restore and press <Enter>.

Click 3� Undo my last restoration and click

Next.

Dell Factory Image Restore

NOTICE: Using Dell Factory Image Restore

permanently deletes all data on the hard

drive and removes any programs or drivers

installed after you received your computer.

If possible, back up the data before using

these options. Use Dell Factory Image

Restore only if System Restore did not

resolve your operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on

certain computers.

Use Dell Factory Image Restore only as the

last method to restore your operating system.

Restoring Your Operating System

These options restore your hard drive to the

operating state it was in when you purchased

the computer. Any programs or files added

since you received your computer—including

data files—are permanently deleted from

the hard drive. Data files include documents,

spreadsheets, e-mail messages, digital photos,

music files, and so on. If possible, back up all

data before using Factory Image Restore.

Dell Factory Image Restore

Turn on the computer. When the Dell logo 1�

appears, press <F8> several times to access

the Vista Advanced Boot Options Window.

Select 2� Repair Your Computer.

The 3� System Recovery Options window

appears.

Select a keyboard layout and click 4� Next.

To access the recovery options, log on as a 5�

local user. To access the command prompt,

type administrator in the User name

field, then click OK.

Click 6� Dell Factory Image Restore. The Dell

Factory Image Restore welcome screen

appears.

NOTE: Depending upon your configuration,

you may need to select Dell Factory Tools,

then Dell Factory Image Restore.

Click 7� Next. The Confirm Data Deletion

screen appears.

NOTICE: If you do not want to proceed with

Factory Image Restore, click Cancel.

Select the checkbox to confirm that you 8�

want to continue reformatting the hard drive

and restoring the system software to the

factory condition, then click Next.

The restore process begins and may take

five or more minutes to complete. A message

appears when the operating system and

factory-installed applications have been

restored to factory condition.

Click 9� Finish to reboot the system.

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows

operating system to correct a problem with a

newly installed driver, first try using Windows

Device Driver Rollback. If Device Driver

Rollback does not resolve the problem, then use

System Restore to return your operating system

to the operating state it was in before you

installed the new device driver. See “Restoring

Your Operating System” on

page 30.

NOTICE: Before performing the installation,

back up all data files on your primary

hard drive. For conventional hard drive

configurations, the primary hard drive is the

first drive detected by the computer.

To reinstall Windows, you need the following

items:

Dell Operating System

• media

Dell Drivers and Utilities

• media

NOTE: The

Dell Drivers and Utilities

media

contains drivers that were installed during

the assembly of the computer. Use the

Dell Drivers and Utilities media to load any

required drivers. Depending on the region

from which you ordered your computer, or

whether you requested the media, the

Dell

Drivers and Utilities

media and

Operating

System

media may not ship with your

computer.

Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours

to complete. After you reinstall the operating

system, you must also reinstall the device

drivers, virus protection program, and other

software.

Save and close any open files and exit any 1�

open programs.

Insert the 2�

Operating System

disc.

Click 3� Exit if the Install Windows message

appears.

Restoring Your Operating System

Restart the computer.4�

When the DELL logo appears, press <F12> 5�

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft® Windows®

desktop; then, shut down your computer

and try again.

NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

When the boot device list appears, highlight 6�

CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7� Boot from CD-ROM.

Follow the instructions on the screen to

complete the installation.

If you experience a problem with your computer,

you can complete the following steps to

diagnose and troubleshoot the problem:

See “Solving Problems” on page 1� 22 for

information and procedures that pertain to

the problem your computer is experiencing.

See “Dell Diagnostics” on page 2� 29 for

procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3�

page 39.

Use Dell’s extensive suite of online services 4�

available at Dell Support (support�dell�com)

for help with installation and troubleshooting

procedures. See “Online Services” on

page 36 for a more extensive list of Dell

Support online.

If the preceding steps have not resolved the 5�

problem, see “Contacting Dell” on page 40.

NOTE: Call Dell Support from a telephone

near or at the computer so that the support

staff can assist you with any necessary

procedures.

NOTE: Dell’s Express Service Code system

may not be available in all countries.

When prompted by Dell’s automated telephone

system, enter your Express Service Code to

route the call directly to the proper support

personnel. If you do not have an Express

Service Code, open the Dell Accessories folder,

double-click the Express Service Code icon, and

follow the directions.

NOTE: Some of the following services

are not always available in all locations

outside the continental U.S. Call your local

Dell representative for information on

availability.

Getting Help

Technical Support and Customer

Service

Dell’s support service is available to answer

your questions about Dell hardware. Our

support staff uses computer-based diagnostics

to provide fast, accurate answers.

To contact Dell’s support service, see “Before

You Call” on page 39 and then see the contact

information for your region or go to support�dell�

com.

DellConnect™

DellConnect is a simple online access tool that

allows a Dell service and support associate to

access your computer through a broadband

connection, diagnose your problem and

repair it all under your supervision. For more

information, go to support�dell�com and click

DellConnect.

Online Services

You can learn about Dell products and services

on the following websites:

www�dell�com•

www�dell�com/ap• (Asian/Pacific countries

only)

www�dell�com/jp• (Japan only)

www�euro�dell�com• (Europe only)

www�dell�com/la• (Latin American and

Caribbean countries)

www�dell�ca• (Canada only)

You can access Dell Support through the

following websites and e-mail addresses:

Dell Support websites

support�dell�com•

support�jp�dell�com• (Japan only)

support�euro�dell�com• (Europe only)

Dell Support e-mail addresses

mobile_support@us�dell�com•

support@us�dell�com•

la-techsupport@dell�com• (Latin America and

Caribbean countries only)

apsupport@dell�com• (Asian/Pacific

countries only)

Dell Marketing and Sales e-mail addresses

apmarketing@dell�com• (Asian/Pacific

countries only)

sales_canada@dell�com• (Canada only)

Anonymous file transfer protocol (FTP)

ftp�dell�com•

e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech–

provides recorded answers to the questions

most frequently asked by Dell customers about

their portable and desktop computers.

When you call AutoTech, use your touch-tone

telephone to select the subjects that correspond

to your questions. For instructions on accessing

the telephone number to call your region, see

“Contacting Dell” on page 40.

Automated Order-Status Service

To check on the status of any Dell products that

you have ordered, you can go to support�dell�

com, or you can call the automated order-

status service. A recording prompts you for the

information needed to locate and report on your

order. For the telephone number to call your

region, see “Contacting Dell” on page 40 for

problems with your order.

If you have a problem with your order, such as

missing parts, wrong parts, or incorrect billing,

contact Dell for customer assistance. Have your

invoice or packing slip handy when you call. For

Getting Help

the telephone number to call for your region,

see “Contacting Dell” on page 40.

Product Information

If you need information about additional

products available from Dell, or if you would like

to place an order, visit the Dell website at

www�dell�com. For the telephone number to call

for your region or to speak to a sales specialist,

see “Contacting Dell” on page 40.

Returning Items for Repair Under

Warranty or for Credit

Prepare all items being returned, whether for

repair or credit, as follows:

Call Dell to obtain a Return Material 1�

Authorization Number, and write it clearly

and prominently on the outside of the box.

For the telephone number to call for your 2�

region, see “Contacting Dell” on page 40.

Include a copy of the invoice and a letter 3�

describing the reason for the return.

Include a copy of the Diagnostics Checklist 4�

(see “Diagnostic Checklist” on page 39),

indicating the tests that you have run and

any error messages reported by the Dell

Diagnostics (see “Dell Diagnostics” on

page 29).

Include any accessories that belong with 5�

the item(s) being returned (power cables,

software, guides, and so on) if the return is

for credit.

Pack the equipment to be returned in the 6�

original (or equivalent) packing materials.

You are responsible for paying shipping 7�

expenses. You are also responsible for

insuring any product returned, and you

assume the risk of loss during shipment to

Dell. Collect On Delivery (C.O.D.) packages

are not accepted.

Returns that are missing any of the 8�

preceding requirements will be refused at

Dell’s receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s

automated-support telephone system direct

your call more efficiently. You may also be

asked for your Service Tag (located on the

back or bottom of your computer).

Remember to fill out the following Diagnostics

Checklist. If possible, turn on your computer

before you call Dell for assistance and call from

a telephone at or near the computer. You may be

asked to type some commands at the keyboard,

relay detailed information during operations, or

try other troubleshooting steps possible only at

the computer itself. Ensure that the computer

documentation is available.

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •

of the computer):

Express Service Code:•

Return Material Authorization Number (if •

provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

See your operating system documentation

to determine the contents of the computer’s

start-up files. If the computer is connected to

a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

Error message, beep code, or diagnostic •

code:

Finding More Information and Resources

Description of problem and troubleshooting •

procedures you performed:

Contacting Dell

For customers in the United States, call

800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active

Internet connection, you can find contact

information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-

based support and service options. Availability

varies by country and product, and some

services may not be available in your area.

To contact Dell for sales, technical support, or

customer service issues:

Visit 1� support�dell�com.

Verify your country or region in the 2� Choose

A Country/Region drop-down menu at the

bottom of the page.

Click 3� Contact Us on the left side of the page.

Select the appropriate service or support link 4�

based on your need.

Choose the method of contacting Dell that is 5�

convenient for you.

Finding More Information and Resources

If you need to: See:

reinstall your operating system. your Operating System disc.

run a diagnostic program for your computer,

reinstall notebook system software, or update

drivers for your computer, and readme files.

the

Drivers and Utilities

disc.

NOTE: Drivers and documentation updates

can be found on the Dell™ Support website

at support�dell�com.

learn more about your operating system,

maintaining peripherals, RAID, Internet,

Bluetooth®, networking, and e-mail.

the Dell Technology Guide installed on your

hard drive.

upgrade your computer with new or additional

memory, or a new hard drive.

reinstall or replace a worn or defective part.

the Service Manual on the Dell Support website

at support�dell�com

NOTE: In some countries, opening and

replacing parts of your computer may void

your warranty. Check your warranty and

return policies before working inside your

computer.

Finding More Information and Resources

If you need to: See:

find safety best practices information for your

computer

review Warranty information, Terms and

Conditions (U.S. only), Safety instructions,

Regulatory information, Ergonomics

information, and End User License Agreement.

the safety and regulatory documents that

shipped with your computer and also see the

Regulatory Compliance Homepage on

www.dell.com at the following location:

www.dell/regulatory_compliance

find your Service tag/Express Service Code—

You must use the service tag to identify your

computer on support�dell�com or to contact

technical support.

the back or bottom of your computer.

find drivers and downloads.

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common

questions.

locate information for last-minute updates

about technical changes to your computer or

advanced technical-reference material for

technicians or experienced users.

the Dell™ Support website at

support�dell�com�

Basic Specifications

System Model

Studio XPS 1640

This section provides basic information that you

may need when setting up, updating drivers for,

and upgrading your computer. For more detailed

specifications, see the Service Manual on the

Dell Support website at support�dell�com.

NOTE: Offerings may vary by region.

For more information regarding the

configuration of your computer, click

Start → Help and Support and select

the option to view information about your

computer.

Processor

Type L2 cache

Intel Core™ 2 Duo 3 MB/6 MB

External bus frequency 800/1066MHz

ExpressCard

controller

Intel ICH9M

ExpressCard

connector

one ExpressCard slot

(54 mm)

Cards supported ExpressCard/34 (34

mm)

ExpressCard/54 (54

mm)

1.5 V and 3.3 V

Basic Specications

ExpressCard

connector size

26 pins

Memory

Connectors two internally-

accessible SO-DIMM

sockets

Capacities 512 MB, 1 GB, and

2 GB

Memory type 800/1066 MHz DDR3

SODIMM

Memory

configuration

possible

1 GB, 1.5 GB, 2 GB,

3 GB, 4 GB

NOTE: For instructions on upgrading your

memory, see the Service Manual on the

Dell Support website at support�dell�com.

Computer Information

System Chipset Intel PM45

Data bus width 64 bits

DRAM bus width dual channel (2)

64-bit buses

Processor address

bus width

32 bits

Flash EPROM 16 MB

Graphics bus PCI -E X16

PCI Bus 32 bits

Communications

Modem type External V.92 56K

USB Modem

Modem controller Hardware Modem

Modem interface Universal Serial Bus

(USB)

Communications

Network adapter 10/100/1000 Ethernet

LAN on system board

Wireless internal WLAN

(half-size Mini-Card),

WWAN, Mini-Card

with Bluetooth®

wireless technology,

UWB Mini-Cards

WWAN ExpressCard

Bluetooth® wireless

technology

Video

Discrete

Video type integrated on system

board

Video controller ATI Mobility Radeon™

HD 3670

Video memory 512 MB dedicated

memory

LCD interface Low Voltage

Differential Signaling

(LVDS)

External display

support

CRT, HDMI 1.2,

DisplayPort

Audio

Audio type 5.1 channel High

Definition Audio

Audio controller IDT 92HD73C HDA

Codec

Stereo conversion 24-bit (analog-to-

digital and digital-to-

analog)

Internal Interface High Definition Audio

Basic Specications

External Interface microphone-in

connector, two

stereo headphones/

speakers connectors

Speaker two 4-ohm main

speaker with one

4-ohm subwoofer

Internal speaker

amplifier

2 watt per channel

with 3 watt

subwoofer

Volume controls program menus,

media control

buttons

Audio microphone connector,

two stereo headphone/

speakers connectors

Ports and Connectors

IEEE 1394a 4-pin serial connector

Mini-Card two Type IIIA Mini

Card slots, one half-

size Mini Card slot

Network adapter RJ-45 port

USB two 4-pin USB 2.0-

compliant connectors

eSATA one 4-pin eSATA/USB

combo connector

Video 15-hole connector

HDMI 19 pin

DisplayPort 20 pin

Display

Type (Anti-Glare) 16.0-inch WLED

16.0-inch RGBLED

Dimensions (active area):

Height 198.72 mm (7.82 in)

(WLED/RGBLED)

Width 353.28 mm (13.91 in)

(WLED)

353.45 mm (13.92 in)

(RGBLED)

Diagonal 406.4 mm (16 in)

Maximum resolution 1366 x 768 (WLED)

1920 x 1080 (RGBLED)

Refresh rate 60 Hz

Operating angle 0° (closed) to 140°

Luminance

(with ETED)

270 cd/m² (typical))

225 cd/m² (minimum)

Viewing Angles:

Horizontal ±55° (WLED) min.

±65° (RGBLED) min

Vertical ±45° (WLED/RGBLED)

min.

Pixel pitch 0.2235 mm

Controls brightness can be

controlled through

keyboard shortcuts

(see Dell Technology

Guide for more

information.)

Keyboard (backlit)

Number of keys 86/103 (U.S. and

Canada); 87/104

(Europe); 90/107

(Japan)

Basic Specications

Layout QWERTY/AZERTY/

Kanji

Camera

Pixel 2.0 megapixel

Video resolution 320x240 ~1600x1200

(640x480 at 30fps)

Diagonal viewing

angle

66°

X/Y position

resolution (graphics

table mode)

240 cpi

Size:

Width 61.9 mm (2.43 in)

sensor-active area

Height 39.04 mm (1.53 in)

rectangle

Battery

Type 6-cell/9-cell “smart”

lithium ion

Depth 52.3 mm (2.06 in)

(6/9 cell)

Height 21.95 mm (0.86 in)

(6 cell)

41.54 mm (1.63 in)

(9 cell)

Width 204.1 mm (8.03 in)

(6 cell)

292.7 mm (11.52 in)

(9 cell)

Weight 0.33 kg (0.7 lb) (6 cell)

0.48 kg (1.06 lb) (9

cell)

Voltage 11.1 VDC

Charge time

(approximate):

Computer off

4 hours

Operating time Battery operating

time varies

depending on

operating conditions

and can be

significantly reduced

under certain power-

intensive conditions.

See Dell Technology

Guide for more

information..

Life span

(approximate)

300 discharge/charge

cycles

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage –40° to 65°C (–40° to

149°F)

Coin-cell battery CR-2032

AC Adapter

Input voltage 100–240 VAC

Input current

(maximum)

1.5A

Input frequency 50–60 Hz

Output power 90 W

Ouput current (90 W) 4.62 A (continuous)

Rated output voltage 19.5 VDC

Basic Specications

AC Adapter

Dimensions:

90 W

Height 16 mm (0.62 in)

Width 70 mm (2.75 in)

Depth 147 mm (5.7 in)

Weight (without AC

power cord)

0.345 kg (0.76 lb)

Temperature range:

Operating 0° to 40°C (32° to

104°F)

Storage –40° to 70°C (–40° to

158°F)

Physical

Height 24.09 mm to 33.95 mm

(0.94 in to 1.33 in)

Width 384.9 mm (15.15 in)

Depth 254.59 mm (10.02 in)

Weight (with 6-cell

battery)

Configurable to less

than 2.94 kg (6.5 lb)

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage –40° to 65°C (–40° to

149°F)

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random-vibration

spectrum that simulates user environment)

Operating 0.66 GRMS

Storage 1.3 GRMS

Maximum shock (measured with hard drive

in head-parked position and a 2-ms half-sine

pulse)

Operating 110 G

Storage 163 G

Altitude (maximum)

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant

level

G2 or lower

as defined by

ISA-S71.04-1985

Index

AC adapter

size and weight 50

airflow, allowing 5

AutoTech 37

backups

creating 21

Bluetooth wireless technology 10

calling Dell 39

CDs, playing and creating 20

chipset 44

computer capabilities 20

computer, setting up 5

connect(ing)

to the Internet 7

conserving energy 21

Contacting Dell online 40

customer service 36

customizing

your desktop 20

your energy settings 21

damage, avoiding 5

data, backing up 21

DellConnect 36

Dell Diagnostics 29

Dell Factory Image Restore 30

Dell Support Center 26

Index Dell support website 42

Dell Technology Guide

for futher information 41

device status lights 10

Diagnostic Checklist 39

disc drive

supported disc sizes 19

discs

ejecting 19

using 19

DisplayPort connector 14

drivers and downloads 42

DVDs, playing and creating 20

email addresses

for technical support 37

energy

conserving 21

expansion bus 44

facial recognition 15

finding more information 41

FTP login, anonymous 37

hardware problems

diagnosing 28

Hardware Troubleshooter 28

help

getting assistance and support 35

Internet connection 7

ISP

Internet Service Provider 7

Index

memory support 44

Microsoft™ Windows Vista® 7

network connection

fixing 22

order status 37

power problems, solving 23

power strips, using 5

problems, solving 22

processor 43

products

information and purchasing 38

reinstalling Windows 30

resources, finding more 41

restoring factory image 31

setup, before you begin 5

shipping products

for return or repair 38

software features 20

solving problems 22

specifications 43

support email addresses 37

support sites

worldwide 36

System Messages 27

System Restore 30

technical support 36

USB PowerShare 13

ventilation, ensuring 5

warranty returns 38

Windows, reinstalling 30

Windows Vista®

reinstalling 33

setup 7

wired network

network cable, connecting 6

wireless network connection 22

Index

Printed in the U.S.A.

0XXXXXA00

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