Inseego NVWMC760 Cellular/ PCS CDMA USB Modem with EvDO User Manual Verizon Wireless VZAccess Manager

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Document ID	988224
Application ID	SwKO5zFrtIkY9K1P2dldBA==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	31.46kB (393267 bits)
Date Submitted	2008-08-20 00:00:00
Date Available	2008-11-02 00:00:00
Creation Date	2008-08-14 15:05:03
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2008-08-20 16:46:38
Document Title	Verizon Wireless VZAccess Manager
Document Creator	Acrobat PDFMaker 7.0 for Word
Document Author:	© 2004 Verizon Wireless

BROADBANDACCESS / NATIONALACCESS™
USB760 M ODEM
HARDWARE USER MANUAL
DRAFT ONLY_Rev1B
Contents
Welcome....................................................................................................................................1
Wireless communications .......................................................................................................2
Safety hazards ..................................................................................................................................................... 2
Limitation of liability.............................................................................................................................................. 3
Copyright.............................................................................................................................................................. 3
Patents and licenses............................................................................................................................................ 3
USB760 Modem Hardware: Overview .....................................................................................4
Care of Your USB760 Modem ............................................................................................................................. 4
Getting Started..................................................................................................................................................... 5
Customer Service ................................................................................................................................................ 5
USB760 Modem System Requirements .............................................................................................................. 5
Your Verizon Wireless USB760........................................................................................................................... 6
The USB760 Modem Package ............................................................................................................................ 7
Ways to Access ................................................................................................................................................... 8
How to Use Your USB760 Modem...........................................................................................9
Basics .................................................................................................................................................................. 9
Inserting and Removing the USB760 Modem ................................................................................................... 11
USB760 Accessories..............................................................................................................14
How to Insert and Use the microSD Memory Card ........................................................................................... 15
How to Use the Lanyard Accessory................................................................................................................... 19
How to Use the USB Cable ............................................................................................................................... 20
Technical Support ..................................................................................................................21
Data Technical Support ..................................................................................................................................... 21
Troubleshooting .....................................................................................................................23
USB760 Modem................................................................................................................................................. 23
Product Specification.............................................................................................................24
Regulatory Notices.................................................................................................................25
Federal Communications Commission Notice (FCC -- United States).............................................................. 25
RF Exposure/Specific Absorption Rate (SAR) Information ............................................................................... 26
Limited Warranty and Liability ..............................................................................................27
Glossary ..................................................................................................................................28
Trademarks and Service Marks.............................................................................................30
Welcome
Congratulations on purchasing the Verizon Wireless USB760 Modem for BroadbandAccess and
NationalAccess service!
Before installing the USB760 Modem VZAccess Manager software and drivers, review this manual which
outlines the features of the USB760 Modem hardware.
This dual-band USB Modem operates over the high-speed BroadbandAccess and NationalAccess networks in
the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, and your
email while you're away from the office.
USB760 Modem USER GUIDE_revB
Wireless communications
Important Notice
Due to the transmission and reception properties of wireless communications, data can occasionally be lost or
delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics
of the radio transmission path. Although data loss is rare, the environment where you operate the modem may
adversely affect communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different factors
including signal reflection, the ionosphere, and interference from other radio channels.
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or
errors in data transmitted or received with the USB760 Modem, or failure of the USB760 Modem to transmit or
receive such data.
Safety hazards
Do not operate the USB760 Modem in an environment that may be susceptible to radio interference resulting in
danger specifically;
Areas where prohibited by the law
Follow any special rules and regulations and obey all signs and notices. Always turn off the host
device and remove the modem from the USB port when instructed to do so, or when you suspect
that it may cause interference or danger.
Where explosive atmospheres may be present
Do not operate your modem in any area where a potentially explosive atmosphere may exist.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be
aware and comply with all signs and instructions.
Users are advised not to operate the modem while at a refueling point or service station. Users are
reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential
locations can include gas stations, below deck on boats, chemical transfer or storage facilities,
vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.
Near Medical and life support equipment
Do not operate your modem in any area where medical equipment, life support equipment, or near
any equipment that may be susceptible to any form of radio interference. In such areas, the host
communications device must be turned off. The modem may transmit signals that could interfere
with this equipment.
On an aircraft, either on the ground or airborne
In addition to FAA requirements, many airline regulations state that you must suspend wireless
operations before boarding an airplane. Please ensure that the host device is turned off and your
modem is removed from the USB port prior to boarding aircraft in order to comply with these
regulations. The modem can transmit signals that could interfere with various onboard systems and
controls.
While operating a vehicle
The driver or operator of any vehicle should not operate a wireless data device while in control of a
vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In
some countries, operating such communications devices while in control of a vehicle is an offense.
USB760 Modem USER GUIDE_revB
Limitation of liability
The information contained in this document is subject to change without notice and should not be construed as
a commitment by Verizon Wireless Inc.
Copyright
©2008 Verizon Wireless, Inc.
Patents and licenses
Licensed by QUALCOMM Incorporated under one or more of the following Patents:
4,901,307
5,506,865
5,267,261
5,600,754
5,710,784
5,490,165
5,109,390
5,544,196
5,414,796
5,778,338
5,056,109
5,511,073
5,267,262
5,657,420
5,504,773
5,228,054
5,568,483
5,416,797
5,101,501
5,535,239
5,337,338
5,659,569
Software Drivers License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’
suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets
proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or
Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The
copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by
international law. It is forbidden by international law to provide access to the software drivers to any person for
any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is
acquiring only "Restricted Rights" in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any
country where such transfer is prohibited by the United States Export Administration Act, or any successor
legislation, or in violation of the laws of any other country.
USB760 Modem USER GUIDE_revB
USB760 Modem Hardware: Overview
Thank you for choosing the advanced and compact USB760 Modem with microSD™ by Novatel
Wireless! This 2-in-1 mini device empowers you with high-speed data access on the Verizon Wireless
BroadbandAccess wireless data network and it provides removable memory storage options all in
one convenient and compact USB package. Along with the many advanced features of
BroadbandAccess, such as data speeds up to 1.4Mbps, this device offers:
•
High Speed Wireless Data (BroadbandAccess)
The USB760 Modem enables subscribers to access the latest in CDMA EV-DO technology, referred to
as Rev A, resulting in higher data rates and higher system capacity that enable richer applications and
services.
•
Optional microSD™ Memory Storage
Optional removable memory storage makes life on the go more convenient than ever. Save and
transport important files such as documents, music, and pictures on microSD cards up to 16GB.
•
Thumb-Size USB (Universal Serial Bus)
Only a couple of inches in size, the universal form factor makes wireless BroadbandAccess and file
storage more convenient than ever since it works with virtually all computing devices equipped with a
Type-A USB port such as notebooks, desktops, tablet PCs, and personal digital assistants.
•
Exclusive NovaSpeed Technology
NovaSpeed, the latest software technology from Novatel Wireless, enhances BroadbandAccess speed
up to 400%. Experience pure streaming video, online gaming, simultaneous uploads and downloads,
and large file transfers with virtually no interruptions or buffering.
•
Intuitive VZAccess Manager Software for automatic installation without a CD and easy navigation.
•
Compatibility with Different Operating Systems
Designed to operate on different computing platforms and operating systems including, Windows Vista,
XP, 2000; Mac OS X 10.3.9 or higher; and Linux
*see System Requirements for a complete list of operating system support.
More features of this 2-in-1 device include
•
•
•
•
•
•
Advanced embedded antenna design
VPN capability
Auto Connectivity options
2-Way Short Messaging Service (SMS)
NDIS configuration
External Antenna Connector
Care of Your USB760 Modem
As with any electronic device, the USB760 Modem must be handled with care to ensure reliable
operation. Verizon Wireless recommends the following handling guidelines:
•
Do not apply adhesive labels to the USB760 Modem; they may cause the device to potentially overheat
and they may alter the performance of the antenna
•
The USB connector should plug easily into your computer’s Type A USB port. Forcing the device into a
port may damage the connector.
•
Protect the USB760 Modem from liquids, dust, and excessive heat.
•
Store the USB760 Modem in a safe place, when not in use.
USB760 Modem USER GUIDE_revB
Getting Started
Important: The USB760 Modem requires an activated account with Verizon Wireless in order to function. The modem
can be activated three ways:
•
in a Verizon Wireless store
•
by contacting Verizon Wireless Telesales
•
self-activated through the Verizon Wireless activation website.
Customer Service
For Customer Service while in the U.S. or Canada, dial 1-800-922-0204.
USB760 Modem System Requirements
To install and use the USB760 Modem, your host computer must meet these requirements:
Operating System
Windows® Vista, XP (SP2 or higher), 2000
NOTE: Windows XP SP1, Windows 2000 SP3
and SP4 require specific OS patches. For
details please go to www.vzam.net.
- OR Mac® OS X 10.3.9 or higher
Linux
Software
Internet browser software (i.e. Internet Explorer, Netscape,
Safari, Firefox, AOL)
Modem Software
VZAccess Manager included on the device, no CD
required.
CPU
166 MHz or higher
Interface
One Type-A USB port
Disk Drive
CD-ROM
Memory (RAM)
32 MB
Hard Disk Space
14 MB
USB760 Modem USER GUIDE_revB
Your Verizon Wireless USB760
Your USB760 Modem has the following parts:
Note: VZAccess Manager software is required to be installed on each device to support the modem.
n USB Connector
o microSD Slot
p Protective Cap (not shown)
q Lanyard hook (on bottom of device)
r LED Indicator
s External Antenna Connector
Bottom view, USB connector end
F.P.O.
1.
USB Connector: Connects to your computing device via the Type A USB port
2.
microSD Memory Card Slot: Accommodates optional microSD memory cards up to 4GB (microSD
cards sold separately)
3.
Protective Cap: Protects USB Connector from debris/damage when not in use.
4.
Lanyard hook: Permits use of lanyard accessory for wearable portability of the USB760.
5.
External Antenna Connector: Connect an optional external antenna to the USB760 Modem for
improved performance in fringe areas
6.
Service Status Indicator (LED): Visual simple service status LED indicator that shows you service
and data modes. Please see the following page for an explanation of the LED states.
USB760 Modem USER GUIDE_revB
Service Status Indicator (LED)
The USB760 Modem is designed with a status light that simply indicates whether or not the device is
powered on and what the connection status is.
LED not lit
LED GREEN - Solid
No Power to Modem
Modem is powered but not transmitting
or receiving
LED GREEN – slow blinking
Modem searching for a CDMA network
LED GREEN – intermittent blinking
Modem transmitting/receiving data;
blinking rate proportional to data speed
LED RED
No Service
LED AMBER
Error, reset modem
The USB760 Modem Package
The Verizon Wireless USB760 Modem package includes:
• Verizon Wireless USB760 Modem
• VZAccess Manager CD ROM (includes detailed user guides)
• Quick Reference Guide
• Lanyard
• Keychain
USB760 Modem USER GUIDE_revB
Ways to Access
The Verizon Wireless USB760 Modem supports Verizon Wireless BroadbandAccess and NationalAccess
service for a superior wireless data connection.
BroadbandAccess/NationalAccess
Now you can get the broadband-like speed you require to work efficiently outside the home or office. You
can connect to the Internet, corporate intranet, check your email and download attachments with average
download speeds of 400 - 700 Kbps. BroadbandAccess gives you the freedom to stay productive and
connected whether you're on the road or in a meeting across town. You also receive NationalAccess
service when outside the BroadbandAccess Rate and Coverage Area. NationalAccess is available in
thousands of cities and towns and allows download speeds of 60-80 Kbps and burst up to 144 Kbps.
Rev. A capable data devices
• Download: typical download speeds of 600 kbps - 1.4 Mbps.
• Upload: typical upload speeds of 500-800 kbps.
Rev. 0 capable data devices
• Download: typical download speeds of 400-700 kbps with a maximum download speeds burst to
2Mbps.
• Upload: typical upload speeds of 60-80 kbps) with peak speeds burst to 144 kbps.
Subject to Customer Agreement, Calling Plan, credit approval & other service terms.
BroadbandAccess Rev.A speed claim based on our network tests with 5 MB FTP data files without compression. Verizon Wireless is rapidly
adding Rev. A capability to your BroadbandAccess service area. Your BroadbandAccess Rev. A-enabled device will indicate coverage
when you are in a BroadbandAccess Rev. A service area. When outside the Rev. A service area, your wireless device will revert to
BroadbandAccess Rev. 0 (typical download speeds will be 400–700 Kbps and upload speeds will be 60–80 Kbps) or NationalAccess
coverage areas, where available. Actual throughput speed and coverage may vary. Speed claims not applicable when roaming.
NationalAccess Rev.0 speed claim based on our network test with 101 KB FTP data files, without compression. Actual throughout speed
and coverage may vary. Speed claim not applicable when roaming.
USB760 Modem USER GUIDE_revB
How to Use Your USB760 Modem
Basics
The comprehensive Quick Reference Guide that was included in the box when you purchased your product and
the VZAccess Manager Software User Guide details the installation and configuration of your USB760 Modem
with the VZAccess Software.
Using the Device for the First Time
Follow these steps to begin using your USB760 Modem:
Windows
1.
Turn on your computing device and close all applications.
2.
Insert the USB760 Modem into your computer’s USB port.
3.
VZAccess Manager and the USB760 Modem drivers automatically install (this may take a few
moments). If VZAccess Manager does not automatically install, go to Start>My Computer and click to
open the CD-ROM drive. Select setup.exe and wait a few moments for the software and drivers to
automatically install.
4.
Launch VZAccess Manager. The first time you launch VZAccess Manager the VZAccess Manager
Setup Wizard appears. Following the on-screen instructions to configure the device*.
5.
If your device was activated prior to installation of VZAccess Manager and you are in a broadband
coverage area, you will be connected to the Verizon Wireless network. If your device was not activated
prior to installation of VZAccess Manager, the software will connect to the Verizon Wireless activation
website. Follow the on-screen instructions to complete the activation.
*Refer to the VZAccess Manager User Guide, located on the Installation CD for more detailed instructions.
Mac
1.
Turn on your computing device and close all applications.
2.
Insert the USB760 Modem into your computer’s USB port.
3.
The VZAccess Manager CD icon appears. Click to open and select VZAccess Manager to launch the
installer. Follow the onscreen instructions to install the software and drivers.
4.
Launch VZAccess Manager. The first time you launch VZAccess Manager the VZAccess Manager
Setup Wizard appears. Following the on-screen instructions to configure the device*.
5.
If your device was activated prior to installation of VZAccess Manager and you are in a broadband
coverage area, you will be connected to the Verizon Wireless network. If your device was not activated
prior to installation of VZAccess Manager, the software will connect to the Verizon Wireless activation
website. Follow the on-screen instructions to complete the activation.
*Refer to the VZAccess Manager User Guide, located on the Installation CD for more detailed instructions.
Important: Installation must be performed within a BroadbandAccess and/or NationalAccess coverage area.
Important: Before installing your new software, delete or uninstall any previously existing modem or dialer software
from your computing system.
USB760 Modem USER GUIDE_revB
USB760 Modem USER GUIDE_revB
10
Inserting and Removing the USB760 Modem
Inserting and Connecting the USB760 Modem
When you connect the USB760 Modem, the following should occur once VZAccess Manager has been
installed:
•
Under ideal conditions, the label of the USB760 Modem should be facing up.
•
The USB760 Modem is powered as soon as you connect it to the Type A USB port of your computing
device. Although the modem is powered, it does not automatically connect to the Internet.
•
The LED indicator on the device lights up.
•
If sound effects are enabled, the computing device may beep.
•
The VZAccess Manager Software starts (unless the auto-launch feature has been disabled).
To properly insert the USB760 Modem:
1. Remove the protective cap from the device.
2. Grip the USB760 by its sides and gently insert the device into the Type A USB port. The USB760
should fit easily into the USB port (see also USB Extension Cable on page XX). Do not force the
USB760 into the USB port as this may damage both the device and the USB port.
3. The Hardware Icon appears in the system tray (Windows) or on the Desktop (Mac).
NOTE: If you are experiencing trouble inserting the device into you computer’s USB port:
1. Verify that you are inserting the device the proper way.
2. Verify that you are using a Type-A USB port.
USB760 Modem USER GUIDE_revB
11
Removing the USB760 Modem
To remove the USB760 Modem, first terminate your Internet connection session and exit VZAccess Manager.
Alternatively the USB760 Modem may be removed after the computing device is shutdown or turned off.
Important: Verify that all file transfers to the microSD card are complete before removing the device, otherwise you are
at risk of losing data.
WINDOWS
The USB760 Modem’s USB technology allows you to safely remove the USB760 Modem at any time when you
are not connected to the network. Below are hardware removal options.
Quick Removal
1. End your BroadbandAccess session by selecting Disconnect from VZAccess Manager.
2. Exit VZAccess Manager.
3, Simply grip the USB760 Modem on both sides and pull straight out to avoid damaging the USB
connectors.
Standard Unplug/Eject Hardware Removal
1.
End your BroadbandAccess session by selecting Disconnect from VZAccess Manager.
2.
Exit VZAccess Manager to ensure that the USB760 is powered off.
3.
Right-click the Safely Remove Hardware icon in the notification area, click Safely Remove
Hardware, click the device, and then click Stop.
4.
Simply grip the USB760 Modem on both sides and pull straight out to avoid damaging the USB
connectors.
MACINTOSH
1. End your BroadbandAccess session by selecting Disconnect from VZAccess Manager.
2. Exit VZAccess Manager to ensure that the USB760 is powered off.
3. Right-Click (Option-Right Click) the VZAccess Manager desktop icon and select Eject.
4, Simply grip the USB760 Modem on both sides and pull straight out to avoid damaging the USB
connectors.
NOTE: Once you have connected the USB760 Modem, avoid removing it before your Internet connection is terminated,
as some operating systems may be unable to respond to the sudden change in operation, causing automatic shutdowns
or screen freeze issues.
USB760 Modem USER GUIDE_revB
12
USB760 Modem USER GUIDE_revB
13
USB760 Accessories
There are a variety of optional accessories available for your device that are sold separately through Verizon
Wireless and there are three easy ways to purchase them:
•
•
•
Shop online anytime at www.verizonwireless.com
Call us at 1866 VZ GOT IT (894 6848)
Visit one of the Verizon Wireless Communication Stores
Accessories
•
•
•
microSD™ Memory Card up to 16 GB
Lanyard (included with your purchase)
Flexible USB Extension Cable
USB760 Modem USER GUIDE_revB
14
How to Insert and Use the microSD Memory Card
The USB760 is equipped with removable, hot-swappable, memory storage. The convenience of this feature
enables you to connect to high-speed BroadbandAccess for Internet and VPN accessibility on the fly and store
precious data simultaneously to an external drive without the need of another flash drive.
A microSD card (sold separately) is required to take advantage of the memory storage feature.
To Insert a microSD Card
1. Locate the microSD port as depicted in the figure to the right.
2. Remove microSD card blank following the Eject instructions.
3. Line up the microSD card with the port as shown here.
4. Gently push in the microSD card one time until it clicks into
place.
To Eject a microSD Card
The USB760 removable memory storage feature is hot-swappable, meaning the microSD card may be removed
at any time, whether the USB760 is inserted in the computing device or not.
1. Gently push in the microSD card and it will pop out half way of the slot.
2. Once partially visible, you may pull the microSD card out of the slot and store in dry, safe place.
USB760 Modem USER GUIDE_revB
15
To Save Information on the microSD Card
Saving files to the microSD Memory Card on the USB760 follow the same principles as saving files to any
external flash drive per your specific operating system.
WINDOWS
INSERT THE USB760 INTO YOUR COMPUTER’S USB PORT (SEE PAGE XX: INSERTING AND
REMOVING THE USB760).
• The computer detects new hardware and the Unplug/Eject icon appears in the taskbar.
• You may save files to the USB760 two ways:
Save download files directly to the USB760
1. In the Save to: box, click the down arrow to view the contents of the pull down menu.
2. Select the USB760 which appears as a drive letter (i.e. E:, F:, G:, etc) Mass Storage or
Removable Storage.
3. Type a name for the file you are saving to the USB760 and click Save.
Save files from an Application
1. When saving files directly from an application to the USB760, go to File > Save As.
2. In the Save in: box, click the down arrow to view the contents of the pull down menu.
3. Select the USB760 which appears as a drive letter (i.e. E:, F:, G:, etc) Mass Storage or Removable
Storage.
4. Type a name for the file you are saving to the USB760 and click Save.
Drag/Drop – Copy/Paste
1.
Go to My Computer and locate the USB760 as Mass Storage or Removable Storage with a letter
assigned to it (i.e. E:, F:, G:, etc). Double-click to open the window and view the contents.
2.
You may drag or copy/paste files into the Mass Storage or Removable Storage folder.
USB760 Modem USER GUIDE_revB
16
MACINTOSH
Save download files directly to the USB760
1. In the Save to: box, click the down arrow to view the contents of the pull down menu.
2. Select the USB760 which may appear as No Name in the Finder sidebar.
3. Type a name for the file you are saving to the USB760 and click Save.
Save files from an Application
1.
When saving files directly from an application to the USB760, go to File > Save (or Save As...).
2.
In the Save in: box, click the down arrow to view the contents of the pull down menu.
3.
Select the USB760 which typically appears as No Name In the Finder sidebar.
4.
Type a name for the file you are saving to the USB760 in the Save As and click Save.
Drag/Drop – Copy/Paste
1.
Go to Finder and locate the USB760 as No Name. Double-click to open the window and
view the contents.
2.
You may drag or copy/paste files into the No Name folder.
USB760 Modem USER GUIDE_revB
17
To Open Files from the microSD Card
WINDOWS
1. Ensure the USB760 Modem is properly inserted in the computing device (see page 9, Inserting and
Removing the USB760 Modem).
2. Go to My Computer and locate the USB760 Modem as Mass Storage or Removable Storage with a
letter assigned to it (i.e. E:, F:, G:, etc). Double-click to open the window and view the contents.
MAC
1. Ensure the USB760 Modem is properly inserted in the computing device (see page 9, Inserting and
Removing the USB760 Modem).
2. Go to Finder and locate the USB760 Modem drive (may appear as No Name). Double-click to open the
window and view the contents.
USB760 Modem USER GUIDE_revB
18
How to Use the Lanyard Accessory
A lanyard is included in the USB760 package. The lanyard is a convenient accessory that enables you to wear
the USB760 around your neck while on the go.
Important: Do not wear the lanyard and the USB760 around rotating or machinery or during sleep. An
emergency release clip is constructed in the design, however you may also cut through the material.
To affix the lanyard to the USB760
1. Locate the Lanyard Hook on the device.
2. Pinch the looped thread on the lanyard and feed through the Lanyard hole in the protective cap.
3. Pinch the looped thread on the lanyard and insert into the Lanyard Hook hole until it exits through the other
side.
4. Insert the end of the Lanyard (and protective cap, if applicable) through the loop and pull to tighten.
NOTE: Do not pull the lanyard string too tight; otherwise, you will be unable to easily remove the
protective cap.
USB760 Modem USER GUIDE_revB
19
How to Use the Flexible USB Cable
The Flexible USB Cable Extension accessory (sold separately) is a safe and convenient method of using the
USB760 when solving clearance issues due to overcrowding in the USB port area of your computer (a common
occurrence with notebooks).
1. Plug one end of the USB Cable into the Type A USB port on your computer.
2. Insert the USB760 into the other end of the USB Cable.
3. Launch VZAccess Manager and click Connect.
USB760 Modem USER GUIDE_revB
20
Technical Support
Data Technical Support
For additional information and technical support for VZAccess Manager and Verizon wireless devices, you can
visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp.
USB760 Modem USER GUIDE_revB
21
USB760 Modem USER GUIDE_revB
22
Troubleshooting
USB760 Modem
The following tips will help solve many common problems encountered while using the USB760 Modem:
•
Make sure you are using the USB760 in the correct geographic region: a BroadbandAccess and
NationalAccess USB760 in the US.
•
Ensure that the wireless network’s coverage extends to your current location.
When properly installed, the USB760 Modem is a highly reliable product. Most problems are caused by one of
these issues:
•
The wrong driver has been installed.
•
System resources required by the USB760 Modem are being used by other devices.
•
Network coverage is not available (either because you are outside the BroadbandAccess and
NationalAccess coverage area or because of an account or network problem).
For issues related to the VZAccess Manager consult the VZAccess Manager User Guide, located on the
Installation CD.
USB760 Modem USER GUIDE_revB
23
Product Specification
Technical Specifications
TABLE 1
Name:
Verizon Wireless USB760 Modem
Model:
USB760 Modem
Approvals:
Weight
FCC (North America);CDG,
19 g / 0.67 oz
Dimensions:
57 mm x 25 mm x 12 mm
2.24 in x 0.98 in x 0.47 in
Wireless Network – Dual
Mode:
CDMA 1X/EV-DO
Chip Set
QUALCOMM™ QSC6085
Interface Type:
Type A USB Port
TABLE 2
Technology:
CDMA Rev A, Rev 0, 1XRTT
Band Designation:
800/1900 MHz
Transmit Band:
824.7-848.31MHz/1851.25-1908.75MHz
Receive Band:
869.7-893.31MHz/1931.25-1988.75MHz
TABLE 3
Operating Temperature
0° C to +45° C
(32°F to 131° F)
Storage Temperature
-20° C to +65° C
(-4° F to 149° F)
Relative Humidity
5% to 90% over operating temperature
Drop
1 meter drop, no damage – fully operational
Vibration Stability
5 Hz to 500 Hz, 0.1 octave/second
USB760 Modem USER GUIDE_revB
24
Regulatory Notices
Federal Communications Commission Notice (FCC -- United States)
Electronic devices, including computers and wireless modems, generate RF energy
incidental to their intended function and are therefore subject to FCC rules and regulations.
This equipment has been tested to, and found to be within the acceptable limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a residential environment.
This equipment generates radio frequency energy and is designed for use in accordance with the
manufacturer’s user manual. However, there is no guarantee that interference will not occur in any particular
installation. If this equipment causes harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/television technician for help
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is
subject to the following two conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may cause undesired
operation.
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF.
SUCH ACTION MAY VOID THE WARRANTY. THE USB760 MODEM IS FACTORY TUNED. NO CUSTOMER
CALIBRATION OR TUNING IS REQUIRED. CONTACT VERIZON WIRELESS TECHNICAL SUPPORT FOR
INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device
that are not expressly approved by Verizon Wireless, Inc. may void your authority to operate the equipment.
This USB modem is approved for use in normal size notebook computers only (typically with 12” or larger
display screens). To comply with FCC RF exposure requirements, this modem should not be used in
configurations that cannot maintain at least 11 mm (approximately 0.43” or 7/16”) from users and bystanders; for
example, in certain notebook and tablet computers and configurations where the USB connectors are unable to
provide or ensure the necessary separation is available between the modem and its users to satisfy compliance.
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RF Exposure/Specific Absorption Rate (SAR) Information
This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves.
FCC Equipment Authorization ID: PKRNVWMC760
Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the
exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the
U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless devices including mobile USB Modems and wireless modems uses a unit of
measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standard
operating positions reviewed by the FCC with the device under test transmitting at its highest certified power
level in all frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR
level of the USB Modem or modem while operating can be well below the maximum value. This is because the
USB Modem is designed to operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna, the lower the power output.
Before this device is made available for sale to the public, it must be tested and certified to the FCC that it does
not exceed the limit established by the government-adopted requirement for safe exposure. The tests are
performed in positions and locations (for example, at the ear or worn on the body) as required by the FCC for
each model.
THE FCC HAS GRANTED AN EQUIPMENT AUTHORIZATION FOR THIS WIRELESS MODEM WITH ALL
REPORTED SAR LEVELS EVALUATED AS IN COMPLIANCE WITH THE FCC RF EXPOSURE GUIDELINES.
THE HIGHEST SAR VALUE FOR THIS MODEM WHEN TESTED FOR COMPLIANCE AGAINST FCC
STANDARDS WAS 1.53 W/KG USER-LAP POSITION.
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26
Limited Warranty and Liability
Novatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the Product by
Purchaser that the Product will be free from defects in material and workmanship under normal use.
THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement, at
Novatel Wireless' option, of defective or non-conforming materials, parts or components. The foregoing
warranties do not extend to (I) non conformities, defects or errors in the Products due to accident, abuse,
misuse or negligent use of the Products or use in other than a normal and customary manner,
environmental conditions not conforming to Novatel Wireless' specification, of failure to follow prescribed
installation, operating and maintenance procedures, (II) defects, errors or nonconformity's in the Product
due to modifications, alterations, additions or changes not made in accordance with Novatel Wireless'
specifications or authorized by Novatel Wireless, (III) normal wear and tear, (IV) damage caused by force
of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the
purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel
Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out
of specification Products, or (VIII) returned products if the original identification marks have been
removed or altered.
USB760 Modem USER GUIDE_revB
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Glossary
1xRTT
Short for single carrier (1x) Radio Transmission Technology. A high speed wireless technology based on the
CDMA platform. 1xRTT has the capability of providing broadband-like speeds of up to 144 Kbps. 1xRTT is also
referred to as CDMA2000.
1xEVDO
Part of a family of CDMA2000 1x digital wireless standards. 1xEVDO is a "3G" standard. EVDO stands for
"EVolution, Data-Optimized." 1xEVDO is based on a technology initially known as "HDR" (High Data Rate) or
"HRPD" (High Rate Packet Data), developed by Qualcomm. The international standard is known as IS-856.
1xEVDO has the capability of providing broadband-like speeds of average speeds of 400-700 kbps.
bps
Bits per second – rate of data flow.
Broadband
High-capacity high-speed, transmission channel with a wider bandwidth than conventional modem lines.
Broadband channels can carry video, voice, and data simultaneously.
Computing Device
Personal Computing device (notebook, desktop computer, tablet PC, PDA, etc).
Hot-Swappable
The ability to remove and replace the microSD Card from the USB760 while it is still connected to the computer
and online without damaging the device.
Kbps
Kilobits per second – rate of data flow
LAN
Local Area Network. A data network confined to limited area with moderate to high data rates. Does not use
common carrier circuits, although may have gateways or bridges to other public or private networks.
Mbps
Megabits per second
MicroSD
Additional external memory for your device.
MicroSD Card
A small, removable flash memory card available in various storage sizes up to 16GB. This accessory is sold
separetely.
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MicroSD Slot
A built-in slot on your device that is designed specifically for a microSD Card.
PDA
Personal Digital Assistant. A handheld device used for organization, notes, address books, etc.
Rev A
CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity.
It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and
devices around the world. The increased data rates on Rev. A's physical layer enable richer applications and
services.
For more information, visit www.cdg.org.
SMS
Short Messaging Service. Short text messages of generally no more than 140-160 characters sent and
received by wireless devices.
Type A USB
The USB ports on computers and hubs have a rectangular Type A socket, and peripheral devices have a cable
with a Type A plug. Peripherals that do not have an attached cable have a square Type B socket on the device
and a separate cable with a Type A and Type B plug.
USB
Universal Serial Bus. A connection type for computing device peripherals such as a printer, mobile USB760
Modem, etc.
VPN
Virtual Private Network. A way to communicate through a dedicated server securely to a corporate network
over the Internet.
WAN / WWAN
Wide Area Network (WAN). A computer network covering a broad geographical area. WANs are used to
connect local area networks (LANs) together, so that users and computers in one location can communicate
with users and computers in other locations.
WWAN
Wireless Wide Area Network (WWAN). Also called "wireless broadband" or "broadband wireless," wireless
WANs (WWANs) use cellular towers to transmit a wireless signal over a range of several miles to a mobile
device compared to wireless Wi-Fi LANs (WLANs), which span only a few hundred feet and generally to only
stationary devices.
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Trademarks and Service Marks
Verizon Wireless is a trademark of Verizon Trademark Services LLC, and the other trademarks, logos, and
service marks (collectively the "Trademarks") used in this user manual are the property of Verizon Wireless or
their respective owners. Nothing contained in this user manual should be construed as granting by implication,
estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this
user manual without the written permission of Verizon Wireless or its respective owners.
VZAccess ManagerSM is a service mark of Verizon Wireless.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the
United States and/or other countries.
Apple® and Mac® are registered trademarks of Apple, Inc.
Linux® is a registered trademarks of Linux.
The names of actual companies and products mentioned in this user manual may be the trademarks of their
respective owners.
PN GU-90025318 RA_072208
USB760 Modem USER GUIDE_revB
30

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