Inseego NVWMIFI4082 Cellular/ PCS CDMA Wireless Router with WiMAX and WLAN User Manual

Novatel Wireless Inc Cellular/ PCS CDMA Wireless Router with WiMAX and WLAN Users Manual

Users Manual

©2010 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and
should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• MobiLink, Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
• ExpressCard is a registered trademark and PC Card is a trademark of PCMCIA.
• SDHC, SD Card, and the SD logo are trademarks of SD-3C LLC.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: PKRNVWMIFI4082
IC ID: _____________________
PN: 90026289_R1_Draft6_24Sep2010
Please visit www.novatelwireless.com for the latest information about your device.
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
MiFi 4082 Device Overview .................................................................. 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents ....................................................................... 2
Your MiFi 4082 Intelligent Mobile Hotspot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
eInk Display ............................................................................. 4
Caring for Your Device ................................................................... 4
Power Sources for Your MiFi Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Install and Charge Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remove the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Initial Connection and Setup — Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MiFi Landing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Login to the MiFi 4082 Device for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wi-Fi Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set Up a Wi-Fi Connection ..............................................................16
Set Up Wireless Security ................................................................19
Using MiFi and Sharing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using microSDHC Cards with MiFi — File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Insert the microSDHC Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Enable File Sharing on Your MiFi Device .................................................21
Access Shared Files on Your MiFi Device .................................................23
Windows ...........................................................................23
Mac OS X (v10.4 and later) ..........................................................23
Accessing MiFi Features ................................................ 24
MiFi Landing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Open the MIFi Landing Page Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The Navigation Bar .....................................................................25
The Status Icons ........................................................................26
The Landing Page ......................................................................27
The Administration Page ................................................................28
Widgets ................................................................................28
MiFi Settings ...............................................................................29
MiFi Settings Menu Bar .................................................................29
Applications Menu .....................................................................30
Auto-VPN ..........................................................................30
File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Landing Page Settings ..............................................................32
Wi-Fi Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Wi-Fi Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Wi-Fi Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
WWAN .....................................................................................39
WWAN Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Status ..................................................................................40
Internet Connection ................................................................41
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3G .....................................................................................42
4G .....................................................................................43
Settings ................................................................................44
Router Conguration .......................................................................46
Router Menu ...........................................................................46
Port Filtering ...........................................................................47
Port Forwarding ........................................................................50
TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
System Status ..........................................................................56
GPS ....................................................................................58
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Software Update .......................................................................60
Power Management ....................................................................61
Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using the Master Reset Button ..............................................................68
Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 69
Product Specications ......................................................................70
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
WLAN ..................................................................................71
Security ................................................................................71
Standards/Approvals/Certications .....................................................71
Regulatory .................................................................................72
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Proper Battery Use and Disposal ............................................................75
Limited Warranty and Liability ..............................................................76
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
MiFi 4082 Device Overview
Install and Charge Battery
Initial Connection and Setup — Overview
Wi-Fi Setup
Getting Started
1
2
MiFi 4082 Device Overview
The Novatel Wireless MiFi Intelligent Mobile Hotspot device (model 4082) is your access point to
the Internet anywhere you are. It acts as a Mobile Hotspot for up to ve Wi-Fi-enabled devices,
where you can surf the web, download les and music, share and swap photos with the built-in
microSDHC™ reader, manage email and more at speeds of up to 10 Mbps download via the highest
speed mobile 3G and 4G broadband networks.
You can connect any 802.11 b/g/n wireless device to your MiFi device, and the MiFi Landing Page
(MLP) provides a quick and easy resource for information. You can establish a secure prole so that
others cannot use your MiFi device unless you allow them. [See Wi-Fi Setup on page 16.] You can also
establish temporary settings to allow up to ve devices to connect with your MiFi device without
having to give them your security settings.
System Requirements
Windows® 2000, XP, Vista and 7; Mac OS® X (10.4.7+); Linux® (2.4, 2.6)*
100 MB Hard Drive Space
128 MB of RAM
For Wi-Fi connection: Device supporting Wi-Fi 802.11 b/g/n and an Internet browser
For USB connection: USB 2.0 port
Package Contents
The Novatel Wireless MiFi 4082 device package includes:
MiFi Intelligent Mobile Hotspot device
Rechargeable lithium ion battery
A/C charger
Storage pouch
Quick Start Guide
Product User Guide (on device)
3
Your MiFi 4082 Intelligent Mobile Hotspot Device
Your MiFi 4082 device has the following parts:
4082 PHOTO
DEVICE FRONT
FPO
4082 PHOTO
DEVICE BACK
FPO
microUSB PortThe AC charger, USB cable and optional car charger connect here.
microSDHC Slot — Removable memory storage slot supports microSDHC cards (microSDHC
card not included).
Power / Connection LED — Displays network connection and status. [See LED States on
page 4.] for a detailed list of the colors and their dened states.
eInk Display — Displays network signal strength, battery charge, GPS, and number of users
connected to the MiFi 4082 device.
4082 PHOTO
DEVICE BACK
BATT
FPO
4082 PHOTO
DEVICE BACK
SSID LABEL
FPO
Battery CompartmentThe battery is placed here.
Master Reset Button — Resets device to factory default settings. {See Using the Master Reset
Button on page 68.]
SSID Label — If your network is precongured, the SSID and Wi-Fi Key are located on the
inside of the battery door.
4
LED States
The MiFi device LEDs provide valuable information about the state of the device and connection.
Power/Connection LED
LED Color Status Description
No Light No power Device is powered o.
Amber Connected
to power
Flashing:
Solid:
Battery charging
Battery fully charged
Green 3G Flashing:
Solid:
3G service is available
Connected to a network using 3G
Blue 4G Flashing:
Solid:
4G service is available
Connected to a network using 4G
eInk Display
The eInk Display is located on the right side of the front of the MiFi device. When the device is
powered on, the icons display current device status information.
Mobile Broadband network signal strength
[Need correct icon]
Battery life; this icon indicates the amount of battery life remaining, and also indicates
when the device is connected to power.
GPS status; this icon indicates whether the device has a GPS x or not, and also
indicates when the device is searching for a GPS x.
Need icon Connection status; displays a dot for each device connected to the MiFi 4082 device.
Caring for Your Device
As with any electronic device, the MiFi 4082 device must be handled with care to ensure reliable
operation. Novatel Wireless recommends the following handling guidelines:
Do not apply adhesive labels to the MiFi 4082 device; they may cause the device to
potentially overheat and they may alter the performance of the antenna system.
The USB connector should plug easily into your computers Type A USB port. Forcing the
device into a port may damage the connector.
Protect the MiFi 4082 device from liquids, dust, and excessive heat.
Store the MiFi 4082 device in a safe place, when not in use.
5
Power Sources for Your MiFi Device
Your device will work from its battery or when plugged into a power source.
BatteryThe battery lasts up to four hours. Charge the battery by plugging in the AC
adapter or optional car charger. While the battery is charging the Power/Connection LED
ashes amber. When the battery is fully charged, the LED is solid amber.
Wall power or car charger — Use the device by plugging it into either a wall socket or a
vehicle using the optional car charger accessory. The MiFi battery charges while it is plugged
in.
USB power from a computer — Use the device as a USB modem while plugged into the USB
port of a computer using the supplied USB cable. The battery charges while it is plugged
in. Charging the battery through the USB port is slower than charging it with AC or vehicle
power.
6
Install and Charge Battery
Before connecting the MiFi device to your computer for the rst time, you must install and charge
the battery.
The battery door cover on your MiFi device snaps open and closed. No tools are required to remove
or install the battery door. Using any type of tools could result in damage to the device and to the
battery. If excessive force appears necessary to move the door or remove the battery, please return
the MiFi device to your carrier or where you purchased your MiFi device.
IMPORTANT The battery must be fully charged (for a minimum of four hours) before using
your MiFi device the first time. After the initial use and set up, you may use the device with the
battery, AC mains charger, car charger, or USB power.
Hold your MiFi device rmly with one hand and the battery door side up.
Using the thumb of your free hand, push the release button on the end of the MiFi device.
4082 PHOTO
DEVICE BACK
HOLDING w/ONE
HAND/THUMB ON
BUTTON FPO
IMPORTANT When installing or replacing a battery, ensure that the MiFi device is not
connected to your computer with the USB cable or a USB power supply. Before using the MiFi
device, review the Battery Tips and Safety disposal instructions in Proper Battery Use and Disposal
on page 75
While using normal thumb pressure on the release button with one hand, lift the battery
door away from the MiFi device with your other hand.
4082 PHOTO
DEVICE BACK
REMOVING BATTERY
COVER FPO
7
Pick up the edge of the battery door to remove the door.
4082 PHOTO
DEVICE BACK
PICK UP EDGE
FPO
Slide the battery into the battery well.
4082 PHOTO
DEVICE BACK
HOLDING w/BOTH
HANDS
FPO
Connect the A/C charger to the MiFi device and charge for a minimum of 4 hours before use.
The battery indicator icon in the Status Indicator Panel will ash while the device is charging
and glow solid once charging is complete.
4082 PHOTO
DEVICE CONNECTED
TO A/C CHARGER
FPO
8
Remove the Battery
WARNING! Never use tools, knives, keys, pens or any type of object to force the door open or
to remove the battery. Using any of these types of objects could result in puncturing the MiFi
battery.
Hold your MiFi device rmly with one hand and the battery door side up.
4082 PHOTO
DEVICE ON FLAT
SURFACE W/BATTERY
DOOR SIDE UP.
FPO
Using the thumb of your free hand, push the release button on the end of the MiFi device.
4082 PHOTO
HOLDING W/ONE
HAND & THUMB ON
RELEASE BUTTON
FPO
While using normal thumb pressure on the release button with one hand, lift the battery
door away from the MiFi device with your other hand.
4082 PHOTO
DEVICE BACK
W/BATTERY DOOR
LIFTED
FPO
9
Pick up the edge of the battery door to remove the door.
4082 PHOTO
SHOWING BATTERY
DOOR REMOVED
FPO
Lift the battery up and remove from the battery well.
4082 PHOTO
SHOWING HOLD-
ING BATTERY OUT OF
WELL
FPO
10
Battery Tips
WARNING ! Use only batteries and chargers with your device that have been approved by
your service provider or by Novatel Wireless. Always use Novatel Wireless original batteries and
chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or
chargers.
It normally takes at least four hours to fully charge the battery.
Do not use sharp objects to access the battery well, this may damage the device and the
battery.
Do not use force to remove the battery or to access the battery well.
If your MiFi device is connected to a computer using a USB cable, the battery charges.
When one device is accessing mobile data while your MiFi device is using battery power, the
device lasts up to four hours.
The battery discharges more rapidly as additional devices access your MiFi device.
Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
Your device also works with an approved car charger.
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place.
Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F).
Never leave the device in an unattended vehicle due to uncontrollable temperatures that
may be outside the desired temperature for this device.
Some batteries perform best after several full charge/discharge cycles.
It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT! Whenever you remove or insert the battery, ensure your MiFi device is not
connected to any device or power source. Never use tools, knives, keys, pens or any type of
object to force the door open or to remove the battery. Using any of these types of objects
could result in puncturing the MiFi battery.
WARNING! The failure to use approved batteries and chargers may increase the risk that
your device will overheat, catch re, or explode, resulting in serious bodily injury, death, or
property damage.
11
Initial Connection and Setup — Overview
IMPORTANT Your MiFi device is pre-configured with your network operator settings. If
your MiFi device is unable to pre-configure your settings, you need the Service Programming
Code (SPC) or Master Subsidy Lock (MSL) name from your service provider plus any username,
password, or other information they may have given you. If you do not have this information,
contact your service provider before attempting to set up your MiFi device.
Your MiFi device is your access point to the Internet anywhere you are. It is also a temporary hotspot
for up to ve devices, and the MiFi Landing Page is your quick and easy resource for information.
You can connect any 802.11 b/g/n wireless device to your MiFi device. You can establish a secure
prole so that others cannot use your MiFi device unless you allow them. You can also establish
temporary settings to allow up to ve devices to connect with your MiFi device without you having
to give them your security settings. [See Wi-Fi Conguration on page 34.]
MiFi Landing Page
The MiFi Landing Page comes on your MiFi device. Its an on-device web page that contains
customizable widgets with frequently-used information. Your widgets may vary; the examples in
this guide describe generally how widgets work.
Continue through the following steps if you are setting up your MiFi device for the rst time. For
more detailed information about the MiFi Landing Page features, see MiFi Landing Page on page 26.
12
Login to the MiFi 4082 Device for the First Time
From your computers Web browser, type http://mi.mlp or http://192.168.1.1 in the address
bar and press the Enter or Return key.
Your MiFi devices Setup Wizard opens. This Wizard will take you step-by-step through your
initial set up. You will not need to run the Setup Wizard after your initial set up, although you
can access it anytime from the Home page.
Enter the MiFi password admin and click Next. The Setup Wizard Activation screen opens and
displays your activation status.
13
Click Next. The Setup Wizard MiFi Password screen opens.
Enter and verify your new password, and then click Next. The GPS Privacy Consent Agreement
screen opens.
Select the I accept this agreement button, and then click Next.
14
The Setup Wizard Save & Finish screen opens.
Click Back to change previous setting selections, or click Cancel to exit the Setup Wizard
without saving the changes. You can restart the Setup Wizard at any time from the Home
page.
Click Finish to accept and save your setup. TheEnd-User License Agreement window opens.
Click Yes, I accept.
15
The MiFi Landing Page opens.
16
Wi-Fi Setup
To properly set up your device, you need to do both of the following tasks:
Set Up a Wi-Fi Connection
Set Up Wireless Security
IMPORTANT Your MiFi device might be pre-configured with Wi-Fi encryption (WEP 128 bits)
to prevent unauthorized access to your mobile broadband service. The unique SSID (network
name) and WEP key are printed on the inside of the battery door. You need this information to
continue.
Set Up a Wi-Fi Connection
In most cases, your MiFi device should be pre-congured for your network operator right out of the
box and you can connect normally. [See Connect to your MiFi device: (page 16).]
If it is not pre-congured, setting up the Wi-Fi connection requires two steps:
Connect to your MiFi device
Congure your MiFi device for your service provider (Not required for most users.)
NOTE The battery should be fully charged before using MiFi the first time.
To connect in Wi-Fi Mode, your MiFi device must be powered with a charged battery, with an AC
mains, or car charger. When your MiFi device is connected to your computer with the USB cable,
Wi-Fi is disabled.
Connect to your MiFi device:
Press the power button.
Your MiFi device powers on and starts up. When the power LED is ashing and the Wi-Fi LED
is solid blue, the device is ready for you to connect another device (such as your computer) to
it.
Use the normal Wi-Fi manager on your computer to locate the MiFi network name (SSID) and
select it.
NOTE If your device was pre-configured, the network name was printed on the inside of the battery door.
If your device was not pre-configured, select the network name that has MiFi_4082 in the name.
Tip! Windows only: The steps to connect to a Wi-Fi network vary depending on your operating system
version and whether you use the native application or third-party software.
17
Windows: Click Connect.
Mac OS X: Click the MiFi network name.
If your unit was not pre-congured, the Wi-Fi LED ashes to show the connected status.
Continue to Congure your MiFi device for your service provider on page 17.
If your unit was pre-congured, continue to the next step.
Enter the Network Key when requested.
The Wi-Fi LED ashes to show connected status.
Configure your MiFi device for your network operator:
IMPORTANT If your network was not pre-configured, follow these steps to configure your
MiFi device for you network operator. Your network service provider should have given you
instructions with your APN (and user name and password, if required). Be sure you have and
follow those instructions.
Log in and then click Settings. [See Login to the MiFi 4082 Device for the First Time on page 12.]
Select WiFi > Settings.
The Wi-Fi Settings page opens. If your device does not come precongured with security, you
will be prompted to change to the secure option.
18
Select Secure from the Wi-Fi Access Point Prole dropdown menu. The Secure Prole section
opens.
Select the appropriate 802.11 Mode, Channel, and Security options from the Secure Prole
dropdown menus.
Type the Network Key you want to use.
IMPORTANT Record your network key.
Click Apply.
IMPORTANT Your wireless connection will be disabled at this point. You must reconnect with
the new network key you just established.
WARNING ! It is highly recommended that you set up security for your MiFi device at this time.
If you do not configure security for your wireless network, data on your network will be easily
accessible to others.
19
Set Up Wireless Security
Using security with your wireless network is very important. If your network was not pre-congured,
Novatel Wireless recommends that you set up security immediately by following these steps:
Change the Administrative Password:
Establish a Secure Prole:
Change the Administrative Password:
Log in and then click Settings. [See Login to the MiFi 4082 Device for the First Time (page 12).]
Choose System > Password from the menu bar.
Type admin into the Current Password eld.
Select a new administrative password and enter it into both New Password elds.
Click Apply.
This is the new administrative password that you use when you log in to the browser
interface.
NOTE Be sure to record the new password. You will have to reset the device using the Master Reset button
if you lose the administrative password. [See Using the Master Reset Button (page 63).]
Establish a Secure Profile:
You can use WEP (64- or 128-bit), WPA-PSK, WPA2-PSK, or WPA/WPA2 mixed mode security. If you
did not establish a secure prole when you congured your device for your network operator, you
can do so now. [See Congure your MiFi device for your network operator on page 17.]
You can customize your MiFi Landing Page by continuing to Accessing MiFi Features on page 26.
Using microSDHC Cards with MiFi — File Sharing
Using MiFi and Sharing Files
2
21
Using microSDHC Cards with MiFi — File Sharing
Your MiFi device comes with a microSDHC card slot that allows you to move les with you without
having to carry an additional ash drive. You can use microSDHC cards with up to 16GB capacity.
Insert the microSDHC Card
Insert the microSDHC card into the microSDHC slot.
NOTE Be careful not to touch the contacts.
Do not force the card into the slot. Check the orientation if you have difficulties.
Enable File Sharing on Your MiFi Device
If you establish le sharing on your MiFi device, others connected to your MiFi device can access the
les on your microSDHC card.
Log in and then click Settings. [See Log In to the Home Page (page <?>).]
Insert a microSDHC card.
Choose Applications > File Sharing from the menu bar. The File Sharing page opens.
FPO
22
From here you can see how much free space you have available on the microSDHC card and
enable le sharing
Check Enable File Sharing in the Conguration section.
Select your security setting, from the Authentication dropdown menu.
Type your Username and Password in the appropriate elds and then click Apply.
23
Access Shared Files on Your MiFi Device
Once you enable le sharing (see “Enable File Sharing on Your MiFi Device on page 21), you can
access the shared les on your computer.
Windows
Connect to your MiFi device using WiFi
Open My Network Places. This might vary depending on your version of Windows.
In the Address bar, type the MiFi IP address and the MiFi Share name (for
example: \\192.168.1.1\mi, if your share name is the default name).
You can set the MiFi Share name and authentication (username and password) on the File
Sharing screen. [See Enable File Sharing on Your MiFi Device (page 21).]
If authentication is enabled, you will be prompted for a username and password. Use the
username and password set on the File Sharing screen.
You can now browse the folders and les on the microSD card inserted in your MiFi device.
Mac OS X (v10.4 and later)
Connect to your MiFi device using WiFi.
Select Go > Connect to Server.
In the Address eld, type smb:// and the MiFi address (for example: smb://192.168.1.1/mi, if
your share name is the default name).
You can set the MiFi Share name and authentication (username and password) on the File
Sharing screen. [See Enable File Sharing on Your MiFi Device (page 21).]
Click Connect.
Mac OS X v10.4 only: An authentication window opens. If you set authentication (password)
on the File Sharing screen, type the username and password in the window. If you did not
set authentication, click OK to access the MiFi Share.
NOTE If no password is set, but you are prompted for a name, use the name guest.
Mac OS X v10.5 and later: If you set authentication (username and password) on the
File Sharing screen, type the username and password when prompted. If you did not set
authentication, a Finder window opens.
You can now browse the folders and les on the microSD card inserted in your MiFi device.
MiFi Landing Page
MiFi Settings
Wi-Fi Conguration
Internet Conguration
Router Conguration
System Conguration
Accessing MiFi Features
3
25
MiFi Landing Page
Open the MIFi Landing Page Interface
[See Login to the MiFi 4082 Device for the First Time page 12]
The Navigation Bar
At the top of the MiFi Landing Page in the browser interface is the navigation bar. These buttons are
dynamic according to the page you visit.
The following images are some examples of the navigation bar:
The navigation prior to logging in.
The navigation after you log in, but before you go to the Settings section of the site.
The navigation in the Settings section of the site.
26
The Status Icons
Below the Navigation Bar, at the top right corner of the window, status icons tell you about the
battery life, mobile broadband network strength, Wi-Fi strength, roaming status, GPS status, and
connection status.
Battery life; this icon indicates the amount of
battery life remaining, and also indicates when
the device is connected to power.
Mobile Broadband network signal strength
WiFi signal strength
Network roaming status; this icon indicates
whether the device is on its own network or
roaming on another network.
GPS status; this icon indicates whether the
device has a GPS x or not, and also indicates
when the device is searching for a GPS x.
Connection status; click this button to connect
to or disconnect from the Moblie Broadband
network.
Each icon varies according to the current status and may vary depending on your network operator
and conditions.
27
The Landing Page
The Landing page is the page you see when you rst connect to your MiFi device with your browser.
It is the main point of entry for all your work with your MiFi device. This is the page where you rst
nd the Connect button with which you can connect to the Mobile Broadband network. You can
also set your MiFi device to auto-connect to the network.
The Landing page is where guests can see and interact with widgets. They can drag and drop
widgets around the screen and arrange them as they like; each guests browser stores the widget
locations. Generally the widget settings are limited or not available to guests. Guests also cannot
initiate a connection to the network. You can change this setting. [See Internet Settings (page 40).]
28
The Administration Page
The Administration page is a basic Internet Connection and Wi-Fi status page that guest users can
access.
Widgets
Widgets are little programs that give you information really quickly. For example, your MiFi device
can give you the weather where you are right now or anywhere in the world. Another example is a
widget that can help you track your data usage and visibly show you how much data you have left
this period.
Your network operator can provide more information about how to get additional widgets.
While some widgets work with the device itself and store information on the device, most widgets
work best when you have an active Internet connection.
29
MiFi Settings
In addition to the Landing page, the MiFi Settings are included in this page. You can congure and
customize your MiFi device as you like.
MiFi Settings Menu Bar
The MiFi Settings section contains a menu bar to help you congure your MiFi device.
Except for the Home menu item, each menu bar item has a submenu with several additional items
available.
The Home menu item returns you to the Administration screen.
30
Applications Menu
The Applications Menu includes Auto-VPN, File Sharing, and Landing Page Settings.
Auto-VPN
Auto-VPN transforms your mobile broadband into a connection to a virtual private network.
Contact your network operator for more information.
31
File Sharing
See Using microSDHC Cards with MiFi page 23 for more information about File Sharing.
32
Landing Page Settings
You can congure how often your widgets connect to the network and which widgets appear on
the Landing page.
Landing Page Configuration
Widget Data Prefetch — Select Disabled, Home Network Only, or Always
Default Widget Data Update Interval — Select intervals of 2 to 30 minutes
Widget Configuration
Widget columns — Select 2 to 4 columns
Click Apply to save your changes.
33
Wi-Fi Conguration
The Wi-Fi menu allows you to work with proles, set MAC lters, view the Wi-Fi log, and view status
information for the Wi-Fi network.
This section contains the following information:
Wi-Fi Menu Options
Wi-Fi Status
MAC Filter
Wi-Fi Settings
Wi-Fi Menu Options
Choose Wi-Fi from the menu bar at the top of the Home page.
Select one of the following:
Wi-Fi Status — to view prole information, see who is connected to the device, and view
the Wi-Fi Log. You can also retrieve your Network Key from this page.
MAC Filter — to allow only certain devices to connect to your MiFi device.
Wi-Fi Settings — to enable or disable broadcasting the network name or enable or
disable the Wi-Fi log.
34
Wi-Fi Status
The Wi-Fi Status page provides you with information about your wireless network.
Opening the Page
Choose Wi-Fi > Status from the menu bar. The Wi-Fi Status page opens.
Wi-Fi Status Sections
Wi-Fi Network
The Wi-Fi Network section of the Wi-Fi Status page provides the following information:
Prole that is currently in use.
Name of the network (SSID) that you are connected to.
Maximum number of clients that are allowed to connect to the device.
Number of clients that are currently connected to the device.
Channel that is being used.
Current wireless mode.
Security type and encryption for the current prole.
Network Key link. (Click to retrieve the network key.)
35
Wi-Fi Clients
The Wi-Fi Clients section of the Wi-Fi Status page shows the clients that are currently connected to
your MiFi device. This is another way you can nd the MAC address for a particular device when you
are setting up MAC ltering.
Click Refresh to update the information about the clients that are currently connected to your
MiFi device.
MAC Filter
MAC Filtering allows you to restrict access to your MiFi device to only those devices with a specic
MAC address. The MAC address is a unique code specic to a particular piece of hardware such as a
network adapter. [See Finding the MAC Address (page 36).]
Opening the Page
Choose Wi-Fi > MAC Filter from the menu bar. The MAC Filter page opens
36
Finding the MAC Address
The MAC Address is also known as a hardware or physical address for a device, usually a network
adapter. It consists of 6 pairs of numbers and letters. The pairs of numbers may be separated by “-”
or “:” (for example, 00-21-9B-1C-64-34 or 00:21:9B:1C:64:34).
You can view the MAC address of any device currently connected to your MiFi device in the Wi-Fi
Clients section of the Wi-Fi Status page. [See Wi-Fi Clients (page 35).]
On a Windows PC, you can nd the MAC address by running ipcong /all from a command
prompt window (cmd). The MAC address is referred to as the Physical Address.
On a Mac, open System Preferences > Network. In the Show list, click AirPort, then click Advanced.
The MAC address is the Airport ID.
IMPORTANT Make sure you get the MAC address for the wireless network adapter and not the
Ethernet adapter.
Using MAC Filter
The MAC Filter page allows you to enable or disable MAC ltering and to add or delete MAC
addresses from the trusted client list.
IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to
the trusted client list. Otherwise you will be unable to access your MiFi device until you use the
Master Reset button. [See Using the Master Reset Button (page 63).]
Choose Wi-Fi > MAC Filter from the menu bar.
Type the MAC address for your computer into the Add Trusted Client MAC Address box and
click Add.
Tip! You can copy and paste your computers MAC address from the Wi-Fi Clients section of the Wi-Fi
Status page. [See Wi-Fi Clients (page 35).]
If desired, type the MAC address for other computers into the Add Trusted Client MAC
Address box and click Add.
Select the Enable MAC Filter check box and click Apply.
37
Wi-Fi Settings
The Wi-Fi Settings page allows you to enable or disable broadcasting the network name and the
Wi-Fi log.
Opening the Page
Choose Wi-Fi > Wi-Fi Settings from the menu bar. The Wi-Fi Settings page opens.
38
Wi-Fi Settings Page
Broadcast Network Name (also known as SSID broadcast) causes the device to send the Network
Name (SSID) out where it can be picked up by nearby computers. This is what you see when you
View Available Wireless Networks” from your computer.
Disabling Network Name (SSID) broadcasting provides additional security, but you will have to re-
enable it if you lose your automatic connection.
Select or deselect the checkbox to enable or disable Broadcast Network Name and click Apply.
39
WWAN
The WWAN menu provides status information for your connection to the Internet and the 3G
and 4G networks, and allows you to congure your connection and network options. The section
contains the following information:
WWAN Menu
Status
3G
4G
Settings
WWAN Menu Options
Choose WWAN from the menu bar at the top of the Home page.
Select one of the following:
Status — to view information about your internet connection, TCP/IP, and to access the
WWAN Log.
3G — to view information about the 3G network and 3G modem, a trac counter, and to
access service updates.
4Gs — to view information about the 4G network and 4G modem, and a trac counter.
Settings — to access options to allow your MiFi device to automatically connect, allow
guests to establish the Internet connection, determine roaming and network technology,
and to setup a data link.
40
Status
The Status page provides information about your internet connection, TCP/IP, and access to the
WWAN Log.
Opening the Page
Choose WWAN > Status from the menu bar.
The Internet Status page opens.
41
Internet Connection
The Internet Connection section of the Internet Status page gives you the following information:
Status of the connection
Network connected to
Technology of connection
Whether or not you are roaming
The current prole
The number of bytes received and transmitted
The duration of the current connection
TCP/IP
The TCP/IP section of the Internet Status page gives you the following information about your MiFi
device:
Local IP address
Subnet Mask
Gateway IP address
DNS server IP address
42
3G
The 3G page provides you with information on the 3G network and 3G modem, a trac counter,
and access to service updates.
Opening the Page
Choos WWAN > 3G from the menu bar.
The 3G page opens. The details for the 3G network and modem currently in use are shown.
43
4G
The 4G page provides you with information on the 4G network, the 4G modem, and a trac
counter.
Opening the Page
Choose WWAN > 4G from the menu bar.
The 4G page opens.
44
Settings
The Settings page provides access to options to allow your MiFi device to automatically connect,
allow guests to establish the Internet connection, determine roaming and network technology, and
to setup a data link.
Opening the Page
Choose WWAN > Settings from the menu bar.
The Internet Settings page opens.
45
Internet Settings Page
Connection Options
Auto-connect enable
Auto-connect allows your MiFi device to connect to your providers network automatically
whenever it is turned on.
Allow Guest users to establish the Internet connection
Check this box to have the Connect button appear on the Landing page. This also enables Guest
users access to unlock the SIM PIN if prompted during a connection.
Event Log Enable
Check this box to enable the Event Log.
Network Options
WWAN Mode — Select 3G Only, 4G Only, 3G Preferred, or 4G Preferred
Failover Wait Time — Type in the desired number of seconds
Switchback Wait Time — Type in the desired number of seconds
Roaming — Select Automatic or Home Network Only. You can allow international roaming by
marking the check box.
Home Network Your MiFi device only auto-connects to the home network when it is
on.
Automatic — Your MiFi device connects to any available network when it is on.
IMPORTANT Additional charges may apply for international roaming. Please consult your
network operator.
After selecting your network options settings, click Apply.
46
Router Conguration
The Router Menu gives you access to options that allow you to congure trac through your MiFi
device.
The section contains the following information:
Router Menu
Port Filtering
Port Forwarding
TCP/IP
Router Settings
Router Menu
Choose Router from the menu bar.
Select one of the following:
Port Filtering — Create a list of applications that are allowed to access the Internet.
Port Forwarding — Create a list of applications that are allowed to access your computer
from the Internet. You might use this if you have an FTP server on your system or play certain
online games.
TCP/IP — See your MiFi device IP address and MAC address.
Settings — Enable DHCP and VPN passthrough.
47
Port Filtering
Port Filtering allows you to enhance the security of your system by only allowing certain
applications to reach the Internet.
Opening the Page
Choose Router > Port Filtering from the menu bar. The Port Filtering page opens.
48
Port Filtering Page
This page allows you to enable Port Filtering, select common applications to allow access to the
Internet, and set up custom applications for access to the Internet.
To set port filtering for standard applications:
Open the page.
Select the Enable Port Filtering checkbox.
Select the check boxes for the applications you want to allow access to the Internet.
Click Apply.
NOTE The device uses standard ports for these applications. If you have applications that do not use the
standard ports or that are not listed under Allowed Applications, use Custom Applications.
To set port filtering for custom applications:
In order to set up port ltering for a custom application, you will need to know the port numbers
(up to ve ports or port ranges) and the protocol (TCP, UDP, or both) used by outgoing trac.
Open the page.
Select the Enable Port Filtering checkbox.
Click Custom Applications.
The Custom Applications page opens.
Enter a name for the application and click the Ports link.
The Ports for Application # entry area overlay the page.
49
Enter the port number or port number range. You can enter up to ve ports or port ranges
for each application.
Single port — enter the port number in both elds.
Port range — enter the beginning port in the left eld and the ending port in the right
eld.
For each port row, select the protocol (TCP, UDP, or both) used by that port or port range.
Click Hide.
Click Apply on the Custom Applications page.
Click Apply on the Port Filtering page.
50
Port Forwarding
Incoming trac from the Internet is normally prevented by the rewall from reaching devices on
your local wireless network. Use port forwarding to allow Internet users to reach any server you are
running on your computer, such as an FTP server. Also some online games require incoming access
to work properly.
IMPORTANT You will need to set up static IP addresses on your WLAN for each device that has
an application you want to forward to.
Opening the Page
Choose Router > Port Forwarding from the menu bar. The Port Forwarding page opens.
51
Port Forwarding Page
This page allows you to enter the local static IP address for each application that you want to receive
trac from the Internet.
Select the checkbox for the application you want to enable.
Enter the local static IP address of the device hosting the application in the IP Address of Wi-Fi
Client eld.
Click Apply.
IMPORTANT Port forwarding creates a security risk and should be disabled when not
required.
52
TCP/IP
The TCP/IP page allows you to view the local (WLAN) IP address and the MAC address for your MiFi
device.
Opening the Page
Choose Router > TCP/IP from the menu bar. The TCP/IP page opens.
TCP/IP Page
This page gives you status information about yoTCP/IP, the DHCP Server, and the Clients currently
connected to your MiFi device
TCP/IP
Local IP Address
Subnet Mask
MAC Address of your MiFi device
53
DHCP Server
DHCP Server enable
DHCP Start IP Address
DHCP End IP Address
DHCP Lease Time
Clients
Interface
IP Address
IP Type
Hostname
MAC Address
Date/Time
54
Router Settings
The Router Settings page allows you to enable DHCP and allow VPN passthrough.
Opening the Page
Choose Router > Settings from the menu bar.
The Router Settings page opens.
Router Settings Page
VPN Passthrough enable
VPN Passthrough is required if you are going to connect to a VPN (such as to your oce).
Select or deselect the checkbox to enable or disable VPN Passthrough and click Apply.
55
System Conguration
The System Menu gives you access to settings and features that aect your MiFi device as a whole.
The section contains the following information:
System Menu
System Status
GPS
Backup
Software Update
Power Management
Password
System Menu
Choose System from the menu bar.
Select one of the following:
Status — to view information about your device and a system log.
GPS — to view GPS status and to congure GPS options
Backup — to set power saving modes.
Software Update — to view a software version history and congure network update
frequency.
Power Management — to congure your devices energy useage.
Password — to set the administrative password.
56
System Status
The System Status page provides you with information about your MiFi device.
Opening the Page
Choose System > Status from the menu bar.
The System Status page opens.
57
System Status Page
System Information
System Information includes the following:
Manufacturer – Novatel Wireless
Model Number
Serial Number
Access Point Firmware Version
Router Firmware Version
Modem Firmware Version
Kernel Version
SDK Version
Web User Interface Version
User Agent Version
Restart/Reboot
You can restart your MiFi device from this page.
Click Restart/Reboot to reset your MiFi device (as if you turned the power o then on again).
IMPORTANT Your Internet and Wi-Fi connections will be lost and you will have to reconnect.
Reset to Factory Defaults
Click Reset to Factory Defaults to set all settings back to factory settings.
IMPORTANT
• Your Internet and Wi-Fi connections will be lost and you will have to reconnect.
• In addition, you will have to reconfigure your profiles.
Reset Modem
Click Reset Modem to restart your MiFi device using the same settings.
58
GPS
The System GPS page allows you to view GPS status and to congure GPS options.
Opening the Page
Choose System > GPS from the menu bar. The GPS page opens.
59
Backup
The System Backup page allows you to store a copy of the cong le on your computer, and to
upload a cong le to the MiFi device from your computer. The backup le is stored in an encrypted
binary format.
Opening the Page
Choose System > Backup from the menu bar. The Cong File page opens.
60
Software Update
The Software Update page allows you to review the software version history and to check for and
download network updates.
Opening the Page
Choose System > Software Update from the menu bar. The Software Update page opens.
Software Update Page
Software Version
The Software Version section provides you with a software history including version, release date,
installation date and le size.
Network Update
Check for updates — Select a 30 day interval from never to every 180 days.
Last check — Click Select Now to check for the latest network updates.
Update availability — Click Download and Install to update the software to the newest version.
Click Apply to nalize your software updates.
61
Power Management
Your MiFi device can turn itself o when it is idle and running on battery power. The Power
Management page allows you to set the timing for when your MiFi device switches o.
Opening the Page
Choose System > Power Management from the menu bar. The Power Management page opens.
Power Management Page
The Power Management page allows you to set your MiFi device to turn itself o when it is idle and
running on battery power. You can also disable the LEDs, which turns o the status LEDs and clears
the Status Diplay Panel.
LED Control — Never to 60 minutes
Standby Mode — Never to 60 minutes
Automatic Shutdown — Never to 60 minutes
After you select your power management options, click Apply.
62
Password
The Password page allows you to change the administrative password that gives access to the
browser interface.
Opening the Page
Choose System > Password from the menu bar.
The Password page opens.
Password Page
This page allows you to create a new administrative password.
Type your current password in the Current Password box.
Enter the new password (must have 4 to 64 characters) in the New Password box and again
in the Verify New Password box.
Click Apply.
Overview
Common Problems and Solutions
Using the Master Reset Button
Troubleshooting
4
64
Overview
The following tips will help solve many common problems encountered while using your MiFi
device.
Make sure you are using your MiFi device in the correct geographic region.
Ensure that your network operators wireless coverage extends to your current location.
When properly installed, your MiFi device is a highly reliable product. Most problems are caused by
one of these issues:
System resources required by your MiFi device are being used by other devices.
Network coverage is unavailable due to coverage area or an account or network problem.
65
Common Problems and Solutions
Before you read on, all of the steps mentioned here are given in more detailed form elsewhere in
the user guide. When a reference is given, click the link to go to the more detailed information.
The following are some common problems and solutions.
No service is available.
- OR -
I get a “Limited or No Connectivity message.
You are outside of the coverage area of your network operator.
Check with your network operator. There may be a problem with your account.
Reorient your MiFi device.
If you are inside a building or near a structure that may be blocking the signal, change the
position or location of the device. For example, try moving your MiFi device close to a window.
The device has no power.
The LED indicator is o and does not come on when the Power button is pressed.
Ensure the battery is properly seated in the device.
Ensure the battery is fully charged. Plug in the AC mains charger for at least 4 hours.
I forgot my password.
You can reset the device to factory defaults using the master reset button. [See Using the
Master Reset Button (page 68).]
I cannot connect to my MiFi device.
Make sure the WiFi LED is on .
If the LEDs are not on, check your battery.
Make sure your Windows PC / Mac AirPort is turned on. (Check your computer help if you
need assistance.)
Open your wireless network connection list.
Windows: Right-click icon and select View Available Networks.
Mac: Pull down list from AirPort icon.
Select the MiFi network name (in Windows, click Connect).
When the your MiFi device is connected to the network, the WiFi LED begins to blink.
66
My network does not appear in the wireless network list.
Verify that the MiFi LEDs are on and are not showing an error condition. Refer to your Quick
Start Guide for a table of LED states.
Refresh your network list.
Windows: Click Refresh Network List on the left side of the Wireless Network Connection screen. If
that does not work you can try the following:
1. Open Network Connections.
2. Right-click Wireless Network Connection and select Properties.
3. Click the Wireless Networks tab.
4. Delete any unused wireless connections from the Preferred Networks list and click OK.
5. Restart your computer.
Mac: Click the AirPort icon and select Turn AirPort O. Then click it again and select Turn
AirPort On..
I see the network name but cannot connect to my MiFi device.
Check the user name, password, and Service Programming Code (SPC) or Master Subsidy Lock
(MSL) in your connection prole. If any of these are wrong, you will not be able to connect to
the network.
How do I disconnect from the network?
Login to your MiFi device and click Disconnect.
1. Open the MiFi Home page.
2. Then type your administrative password into the login window and click Login.
3. Click the Disconnect button.
How can I find out how many users are connected to my MiFi device?
Open the MiFi Home page. The number of clients (users) currently connected to your MiFi
device is in the WiFi section at the bottom of the screen. You can also see the number of clients
currently connected on the Status Panel display on the front of your WiFi device.
Where can I find information about Internet connectivity and my WiFi setup?
Open the MiFi Login Home page.
How do I check the model number and firmware versions of my MiFi device?
Login to your MiFi device and choose System > Status. [See System Status (page 78).]
67
How can I check the battery level of my MiFi device?
Open the MiFi Login Home page. The battery status icon is displayed in the menu bar. For more
detailed information, login and choose Internet > Diagnostics. Then click Modem Status. You can
How do I check the available space on the microSDHC card?
Open the MiFi Login Home page. Click Settings > Applications > File Sharing to open the File Sharing
page and see the microSD Card status information.
How do I turn off my MiFi device?
Press and hold the Power button for 5 seconds until the LEDs turn o.
What is the default administrative/login password?
admin
How do I access information on the WiFi network and WiFi clients?
Login to your MiFi device and choose Settings > WiFi >Status to open the WiFi Status page and
see the current Wi-Fi Network and Wi-Fi Clients information. [See WiFi Status (page 58).]
I am having trouble connecting to my office VPN.
Login to your MiFi device and choose Router > Settings. Select the VPN Passthrough enable
checkbox and click Apply.
68
Using the Master Reset Button
Your MiFi device comes with a master reset button that allows you to return it to its factory default
state.
The master reset button is recessed in a hole on the back of the device. You need a paperclip or
similar object to push the button.
Make sure your MiFi device is powered on.
Locate the master reset button on the back of the device next to the label.
Insert a paper clip into the hole and hold the button down for ve5 seconds until the LED
goes o.
Your list of wireless networks will now show the original default network when you rst
congured your device.
Connect to your MiFi device again and recongure it. You will have to enter your APN and
other information again.
FPO
Product Specications
Regulatory
Safety Hazards
Proper Battery Use and Disposal
Limited Warranty and Liability
Product Specications and
Regulatory Information
5
70
Product Specications
Interface
microUSB
microSDHC Up to 16GB
SIM socket 1.8V and 3.0V standard USIM
Mechanical
Dimensions (W x D x H) 60 mm x 90 mm x 12.5 mm
3.54” x 2.36” x 0.49”
Weight 85 g (3 oz)
LED Two: Multi-color status and Wi-Fi indicator
External display E-Ink; Status icons
Battery Removable Li-ion battery
Antenna Integrated diversity antenna
Integrated Wi-Fi antenna
Integrated GPS antenna
Technology/Bands
WiMAX 2.5 GHz; 5 and 10 MHz,
Data Speeds Upload: Up to 10 Mpbs
Download: Up to 5 Mbps
CDMA Mode 1xEV-DO Rev. A/O; 1xRTT
Data Speeds Download: Up to 3.1 Mbps
Upload: Up to 1.8 Mbps
CDMA Bands 800/1900 MHz
Wi-Fi Mode 802.11b/g/n
A-GPS/S-GPS GPSOne xTRA and Standalone GPS
71
WLAN
802.11N; 802.11b/g/n 2.4 GHz
Pre-congurable security WEP/WPA/WPA2
DHCP server
NAT/NAPT
DNS support
VPN pass-through Auto VPN; WPS (Wi-Fi protected setup)
Security
CDMA authentication/
identication
Dynamic MIP key update;
CHAP
EAP-TLS; EAP-TTLS
Standards/Approvals/Certications
IS 2000 CDMA 1xRTT
IS 683A Service provisioning
IS 707A Data
IS 856A/866 EV-DO Rev. A/O
IEEE 1725
Industry Canada
Wi-Fi Alliance
CDG (stages 1,2,3) CCF 57 Level 1,2
WiMax Forum Certication CRSL 10
72
Regulatory
Federal Communications Commission Notice (FCC United States)
This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device,
pursuant to part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a residential
environment.
This equipment generates radio frequency energy and is designed for use in accordance with the
manufacturers user manual. However, there is no guarantee that interference will not occur in any particular
installation.
If this equipment causes harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, you are encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules and Industry
Canada ICES-003 for EMI compliance.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION
MAY VOID THE WARRANTY. THE MiFi DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING
IS REQUIRED. CONTACT TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS
COMMUNICATION DEVICE.
Notice to Consumers: Any changes or modication not expressly approved by the party responsible for
compliance could void the users authority to operate this equipment.
NOTE: The Radio Frequency (RF) emitter installed in your device must not be located or operated in
conjunction with any other antenna or transmitter, unless specically authorized by Novatel Wireless
Technologies.
MODIFICATIONS: The FCC requires that you be notied that any changes or modications made to this device
that are not expressly approved by your service provider may void your authority to operate the equipment.
FCC Equipment Authorization ID:
PKRNVWMIFI4082
73
To comply with FCC RF exposure requirements, the MiFi4082 device should not be used in
congurations that cannot maintain at least 12mm (0.47” or 1/2”) from a user.
To maintain a distance of 12mm (0.47” or 1/2”) from a user this device shall not be used while in your
pocket.
When utilizing the USB cable please ensure that the MiFi device is not placed on your lap, hand or
close to a user or bystanders to satisfy RF Exposure requirements.
Limitation of Liability
The information in this manual is subject to change without notice and does not represent a commitment
on the part of Novatel Wireless. NOVATEL WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED
PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NOVATEL WIRELESS PRODUCT,
EVEN IF NOVATEL WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Novatel Wireless and/or its aliates aggregate liability
arising under or in connection with the Novatel Wireless product, regardless of the number of events,
occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Novatel
Wireless product.
74
Safety Hazards
Do not operate your MiFi device in an environment that may be susceptible to radio interference
resulting in danger specically;
Areas where prohibited by the law
Follow any special rules and regulations and obey all signs and notices. Always turn o your
MiFi device (or the host device and remove the modem from the USB port) when instructed
to do so, or when you suspect that it may cause interference or danger.
Where explosive atmospheres may be present
Do not operate your modem in any area where a potentially explosive atmosphere may exist.
Sparks in such areas could cause an explosion or re resulting in bodily injury or even death.
Be aware and comply with all signs and instructions.
Users are advised not to operate the modem while at a refueling point or service station.
Users are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always clearly marked.
Potential locations can include gas stations, below deck on boats, chemical transfer or
storage facilities, vehicles using liqueed petroleum gas (such as propane or butane), areas
where the air contains chemicals or particles, such as grain, dust or metal powders, and any
other area where you would normally be advised to turn o your vehicle engine.
Near Medical and life support equipment
Do not operate your device in any area where medical equipment, life support equipment, or
near any equipment that may be susceptible to any form of radio interference. In such areas,
the host communications device must be turned o. The device may transmit signals that
could interfere with this equipment.
On an aircraft, either on the ground or airborne
In addition to FAA requirements, many airline regulations state that you must suspend
wireless operations before boarding an airplane. Please ensure that your MiFi device (or the
host device is turned o) and (if in USB Mode, your modem is removed from the USB port)
prior to boarding aircraft in order to comply with these regulations. The modem can transmit
signals that could interfere with various onboard systems and controls.
While operating a vehicle
The driver or operator of any vehicle should not operate a wireless data device while in
control of a vehicle. Doing so will detract from the driver or operators control and operation
of that vehicle. In some countries, operating such communications devices while in control of
a vehicle is an oense.
75
Proper Battery Use and Disposal
CAUTION! Never dispose of batteries in a fire because they might explode.
WARNING!
In the event of a battery leak:
• Do not allow the liquid to come in contact with the skin or the eyes. If contact has been
made, wash the affected area with large amounts of water and seek medical advice.
• Seek medical advice immediately if a battery has been swallowed.
• Contact your local recycling center for proper battery disposal.
Guidelines for Safe and Responsible Battery Use
Do not disassemble or open, crush, bend or deform, puncture, or shred.
Do not modify or remanufacture, attempt to insert foreign object into the battery, immerse
or expose to water or other liquids, or expose to re, explosion, or other hazard.
Only use the battery for the system for which it was specied.
Only use the battery with a charging system that has been qualied with the system per
this standard. Use of an unqualied battery or charger may present a risk of re, explosion,
leakage, or other hazard.
Do not short circuit a battery or allow metallic or conductive object to contact the battery
terminals.
Replace the battery only with another battery that has been qualied with the system er this
standard. Use of an unqualied battery may present a risk of re, explosion, leakage, or other
hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the device or battery. If the device or the battery is dropped, especially on a
hard surface, and the user suspects damage, take it to a service centre for inspection.
Improper battery use may result in a re, explosion, or other hazard.
76
Limited Warranty and Liability
Novatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the
Product by Purchaser that the Product will be free from defects in material and workmanship under
normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement,
at Novatel Wireless option, of defective or non-conforming materials, parts or components. The
foregoing warranties do not extend to (I) non conformities, defects or errors in the Products due
to accident, abuse, misuse or negligent use of the Products or use in other than a normal and
customary manner, environmental conditions not conforming to Novatel Wireless’ specication, of
failure to follow prescribed installation, operating and maintenance procedures, (II) defects, errors or
nonconformitys in the Product due to modications, alterations, additions or changes not made in
accordance with Novatel Wireless specications or authorized by Novatel Wireless, (III) normal wear
and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage,
(VI) service or repair of Product by the purchaser without prior written consent from Novatel
Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental,
developmental, reproduction, sample, incomplete or out of specication Products, or (VIII) returned
products if the original identication marks have been removed or altered.
Glossary
6
78
Glossary
3GThird Generation. 3G refers to the third generation of mobile telephony technology..
802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands.
Access Point — A device that allows wireless communication devices to connect to a wireless
network using a standard such as Wi-Fi.
APN — Access Point Name. The APN is an alphanumeric string that identifies the particular network
service that is being accessed. These are used by GPRS and UMTS networks.
bps — bits per second. The rate of data flow.
Broadband — High-capacity high-speed, transmission channel with a wider bandwidth than
conventional modem lines. Broadband channels can carry video, voice, and data simultaneously.
CDMA — Code Division Multiple Access. It is the underlying channel access method used by some
mobile phone standards.
Computing Device Any of a variety of computer-like devices (for example, desktop computer,
laptop, tablet PC, smart phone, and PDA).
DHCP — Dynamic Host Configuration Protocol. Software found in servers and routers that
automatically assigns temporary IP addresses to clients logging into an IP network.
DHCP Server — A server or service with a server that assigns IP addresses.
DNS — Domain Name System. A system for converting host names and domain names into IP
addresses on the Internet or on local networks that use the TCP/IP protocol.
EDGE — Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution. A faster
version of GSM wireless service, it allows data to be delivered at rates of 384 Kbps and enables the
delivery of multimedia and other broadband applications. EDGE became available in 2001.
ESN — Electronic Serial Number. A unique 32-bit number embedded in a wireless device that
identifies the device.
ExpressCard — PCMCIAs hardware standard for high-performance expansion of notebook
computers. Intended to replace the PC Card (formerly PCMCIA card) standard.
FID — Factory IDentification. Unique tracking number for factory builds.
Firewall — A hardware or software boundary that protects a network or single computer from
unwanted outside traffic.
Firmware — A computer program embedded in an electronic device. Firmware usually contains
operating code for the device.
FTP — File Transfer Protocol. A network protocol for exchanging files over a TCP network.
Gateway — A network point that acts as an entrance to another network that uses a different
protocol.
GPRS — General Packet Radio Services. A system used by GSM mobile phones for transmitting IP
79
packets. It also provides support for WCDMA based 3G networks.
GSM — Global System for Mobile communication. A digital mobile telephony system widely used in
Europe and other parts of the world. GSM was first launched in 1991 and is the most widely used of
the three digital wireless telephony technologies (TDMA, GSM, and CDMA). GSM uses a variation of
TDMA.
GPS — Global Positioning System. A radio-based navigation system that allows users to determine
their location. The device uses satellite data to calculate its position. Commonly used in mapping and
navigation systems.
Host NameThe unique name by which a network-attached device is known on a network.
Hotspot — A Wi-Fi (802.11) access point or the area covered by an access point. Used for connecting
to the Internet.
Hot-SwappableThe ability to safely remove and replace a component (for example, a memory
card or USB device) from a device or computer while it is powered on.
HSDPA — High Speed Downlink Packet Access. HSDPA is an enhanced version of WCDMA that
supports broadband connections with download speeds up to 7.2 Mbps. This enhanced 3G
technology enables the download of high-bandwidth multimedia files, high resolution graphics, and
other complex files, and allows viewing email attachments at broadband-like speeds.
HSPA — High Speed Packet Access. A family of 3G services that is available to GSM carriers. It is a
major enhancement from WCDMA.
HSPA+ — HSPA Evolution or HSPA Evolved. A 3G mobile telephony protocol with up-link speeds up to
11 Mbps and downlink speeds up to 42 Mbps.
HSUPA — High Speed Uplink Packet Access. A 3G mobile telephony protocol with up-link speeds up
to 5.76 Mbps and downlink speeds up to 7.2 Mbps.
HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web
over the Internet.
ICCID — Integrated Circuit Card IDentification. A serial number stored in and engraved or printed on a
SIM card that internationally identifies the card.
IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society
that promotes standardization in technical disciplines.
IMAP — Internet Message Access Protocol. An Internet standard protocol for email retrieval.
IMEI — International Mobile Equipment Identity. Used in GSM networks to identify the device. It is
usually printed on the device and can often be retrieved using a USSD code.
IMSI — International Mobile Subscriber Identity. Used in GSM networks to identify the subscriber
Usually embedded in the SIM.
IP — Internet Protocol. The mechanism by which packets are routed between computers on a
network.
IP TypeThe type of service provided over a network.
IP address — Internet Protocol address. The address of a device attached to an IP network (TCP/IP
network).
80
ISP — Internet Service Provider. Also referred to as the service carrier, an ISP provides Internet
connection service. (See Network Operator)
Kbps — Kilobits per second. The rate of data flow.
LAN — Local Area Network. A type of network that lets a group of computers, all in close proximity
(such as inside an office building), communicate with one another. It does not use common carrier
circuits though it can have gateways or bridges to other public or private networks.
LTE — Long Term Evolution. A set of enhancements to UMTS that will provide high throughput, low
latency, plug and play and seamless connection to existing networks such as GSM, cdmaOne, etc. LTE
is one of the new emerging network technologies often referred to as 4G.
MAC Address — Media Access Control. A number that uniquely identifies each network hardware
device. MAC addresses are 12-digit hexadecimal numbers.
MEID — Mobile Equipment IDentifier. A globally unique number for a physical piece of mobile station
equipment.
Mbps — Megabits per second.
microSD / microSDHC — A small, removable flash memory card available in various storage sizes.
Some products have a slot that allows them to utilize this external memory.
MSID — Mobile Station IDentifier. A number for a mobile phone that identifies that phone to the
network. These numbers are carrier specific.
MSL — Master Subsidy Lock. A numeric code for accessing certain phone settings.
NAI — Network Access Identifier. A standard way of identifying users who request access to a network.
NDIS — Network Driver Interface Specification. NDIS is a Windows specification for how
communication protocol programs (such as TCP/IP) and network device drivers should communicate
with each other.
Network Mask — A number that allows IP networks to be subdivided for security and performance.
Network Operator The vendor who provides your wireless access. Known by different names in
different regions, some examples are: wireless provider, network operator, and service provider.
Network Technology The technology on which a particular network operators system is built; such
as GSM, HSPA, CDMA, EDGE, and EVDO.
NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting
Usenet (newsgroup) articles.
NovaSpeed Technology — Novatel Wireless’s proprietary software that enhances the speed and
performance of its mobile broadband modems and enables simultaneous upload and download data
transfers.
PC Card — PCMCIAs hardware standard for peripheral devices for laptop computers. Superseded by
the ExpressCard.
PCMCIA — Personal Computer Memory Card International Association. An international standards
organization of industry-leading companies for the definition of personal computer peripheral device
standards.
PDA — Personal Digital Assistant. A handheld device used for organization, notes, address books, etc.
81
POP — Post Office Protocol. An Internet protocol for retrieving email from a remote server over a TCP/
IP connection.
Port — A virtual data connection used by programs to exchange data. It is the endpoint in a logical
connection. The port is specified by the port number.
Port Forwarding — A process that allows remote devices to connect to a specific computer within a
private LAN.
Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP
host. Certain port numbers are standard for common applications.
Protocol — A standard that enables connection, communication, and data transfer between
computing endpoints.
PPP — Point-to-Point Protocol. A method of connecting a computer to the Internet.
PPTP — Point-to-Point Tunneling Protocol. A method for implementing virtual private networks that
does not provide confidentiality or encryption but relies on the tunneling process for security.
PRL — Preferred Roaming List. A list that your wireless phone or device uses to determine which
networks to connect with when you are roaming. (Network operator specific)
Protocol — A standard that enables connection, communication, and data transfer between
computing endpoints.
Proxy — A firewall mechanism that replaces the IP address of a host on the internal (protected)
network with its own IP address for all traffic passing through it.
PUK code (Pin Unlock Key) — A PUK is required when you enter an incorrect PIN 3 times. After
entering the wrong PIN 3 times, the SIM card is disabled.
RAS — Remote Access Service. A Windows NT/2000 Server feature that allows remote users access to
the network from their Windows laptops or desktops via modem.
Rev A — CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher
system capacity. It is a fully backward compatible standard and remains interoperable with deployed
EV-DO networks and devices around the world. The increased data rates on Rev. As physical layer
enable richer applications and services. For more information, visit www.cdg.org.
RFB — Remote Frame Buffer. A protocol for remote access to graphical user interfaces.
Router — A device that directs traffic from one network to another.
RTP — Real-time Transport Protocol. A packet format for streaming multimedia over the Internet.
SIM — Subscriber Identification Module. Found in GSM network technology, the SIM is a card
containing identification information for the subscriber and their account. The SIM card can be moved
to different devices.
SMS — Short Message Service. A service for sending short messages of up to 160 (224 in 5-bit mode)
characters to mobile devices. SMS is also known as text messaging.
SMTP — Simple Mail Transfer Protocol. An Internet standard for email transmission across IP networks.
SSID — Service Set IDentifier. The name assigned to a Wi-Fi network.
82
TCPTransmission Control Protocol. A core protocol for transmitting and receiving information over
the Internet.
TCP/IPTransmission Control Protocol/Internet Protocol. The set of communications protocols used
for the Internet and other similar networks.
TelnetTelecommunication Network. A network protocol used on the Internet or on local area
networks.
TFTPTrivial File Transfer Protocol. A file transfer protocol with a subset of FTP functionality.
UA — User Agent. Any device or software used to access a web page. A user agent might be a web
browser, a smart phone, or a screen reader.
UDP — User Datagram Protocol. A simple transport protocol used to transfer information on the
Internet.
UI — User Interface. The part of a software application or hardware device that a user sees and
interacts with.
UMTS — Universal Mobile Telecommunications Service. A third-generation broadband, packet-based
transmission of text, digitized voice, video and multimedia at data rates up to 2 Mbps. UMTS offers
a consistent set of services to mobile users all over the world. UMTS is based on the GSM standard.
Until UMTS is fully implemented, users can use multi-mode devices that switch to currently available
technology.
USB — Universal Serial Bus. A connection type for computing device peripherals such as a printer,
mobile modem, etc. USB connectors may be used for data transfer or charging.
USB Port TypesThe USB ports on computers and hubs have a rectangular Type A socket, and
peripheral devices have a cable with a Type A plug. Peripherals that do not have an attached cable
have a square Type B socket on the device and a separate cable with a Type A and Type B plug. Ports
and connectors are available in different sizes (for example, standard, mini, and micro).
USSD — Unstructured Supplementary Service Data. A service found in HSPA/GSM networks that
allows the user to retrieve information or implement certain types of call services.
VNCVirtual Network Computing. A graphical desktop sharing system that uses the RFB protocol to
remotely control another computer.
VPNVirtual Private Network. A secure private network that runs over the public Internet.
Commonly used to connect to an office network from elsewhere.
VPN Passthrough — A feature that allows a client to connect to a VPN server.
WANWide Area Network. A public network that extends beyond architectural, geographical, or
political boundaries (unlike a LAN, which is usually a private network located within a room, building,
or other limited area).
WCDMAWideband Code-Division Multiple Access. A 3G mobile wireless technology that promises
much higher data speeds to mobile and portable wireless devices. Another name for UMTS.
WEP Wired Equivalent Privacy. An IEEE standard security protocol for 802.11 networks. Superseded
by WPA and WPA2.
Wi-Fi (R) — Any system that uses the 802.11 standard developed and released in 1997 by the IEEE.
83
Wi-Fi Client — A wireless device that connects to the Internet via Wi-Fi.
WLANWireless Local Area Network. A typically low-power network that transmits a wireless signal
over a span of a few hundred feet and usually only to stationary devices.
WPA/WPA2 — Wi-Fi Protected Access. A security protocol for wireless 802.11 networks from the Wi-Fi
Alliance.
WWANWireless Wide Area Network. Wireless network technologies deployed over a large
geographical area to a large number of users (see WLAN). This service is usually provided through
cellular providers. WWAN connectivity allows a user with a laptop and a WWAN device to surf the
Internet, check email, or connect to a virtual private network (VPN) from anywhere within the
coverage area of the network operator.

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