Insignia NS 29D310NA15 MAN_14 0589_MAN_V1_ENG User Manual To The B9aae40c D5fc 4139 8eb6 0f2aa8bb3e01

User Manual: Insignia NS-29D310NA15 to the manual

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User Guide
29" LED TV

NS-29D310NA15

Before using your new product, please read these instructions to prevent any damage.

Contents
CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
MHL™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Roku Ready® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTS Sound™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Game mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4
4
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Installing the stand or wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing a wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Right side buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Left side jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

What connection should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coaxial (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting a Roku Streaming Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting an MHL-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Connecting a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
VGA (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting external speakers or a sound bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Analog audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connecting a home theater system with multiple devices . . . . . . . . . . . . . . . . . . . . 35
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Aiming the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Turning on your TV for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Understanding the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Turning your TV on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Selecting the video input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
On-screen menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Navigating the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing channel information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using a Roku Streaming Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting and using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switching back to the Roku Streaming Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using an MHL-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting and using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Switching back to a connected device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning INlink on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning Device Auto Power Off on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Turning TV Auto Power On on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Turning Audio Receiver on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Displaying a list of INlink-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Selecting an INlink-compatible device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Opening an INlink-compatible device’s root menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Using a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Switching to USB mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Browsing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Viewing favorite photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Viewing photos in a slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Customizing slideshow settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Adjusting the picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Adjusting the TV picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Automatically adjusting the aspect ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting the power on picture mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Adjusting the computer image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Adjusting the sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Adjusting sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Selecting the audio out mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Playing TV audio only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Changing channel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Automatically scanning for channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Hiding channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting up a favorite channel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Viewing a favorite channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding or changing a channel label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Checking the digital signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting or changing the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Locking control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Blocking unrated TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting parental control levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Downloading rating information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using closed captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Turning closed captioning on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Selecting the analog closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Selecting the digital closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Customizing digital closed captioning settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adjusting time settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Adjusting menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Selecting the menu language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Labeling an input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Turning Input Sensor on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the TV cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the TV screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Restoring settings to the defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Viewing system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Updating the TV firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Roku Streaming Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
MHL-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
INlink (CEC-compatible) device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Programming universal remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Common universal remote control codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
One-year limited warranty - Insignia Televisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

www.insigniaproducts.com

v

CHILD SAFETY
PROPER TELEVISION PLACEMENT MATTERS
THE CONSUMER ELECTRONICS INDUSTRY CARES
•

Manufacturers, retailers and the rest of the consumer electronics industry are
committed to making home entertainment safe and enjoyable.
• As you enjoy your television, please note that all televisions - new and old- must be
supported on proper stands or installed according to the manufacturer's
recommendations. Televisions that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.

TUNE IN TO SAFETY
•
•
•
•
•
•

ALWAYS follow the manufacturer’s recommendations for the safe installation of your
television.
ALWAYS read and follow all instructions for proper use of your television.
NEVER allow children to climb on or play on the television or the furniture on which the
television is placed.
NEVER place the television on furniture that can easily be used as steps, such as a chest
of drawers.
ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
ALWAYS route cords and cables connected to the television so that they cannot be
tripped over, pulled or grabbed.

WALL OR CEILING MOUNT YOUR TELEVISION
•
•
•
•

•

ALWAYS contact your retailer about professional installation if you have any doubts
about your ability to safely mount your television.
ALWAYS use a mount that has been recommended by the television manufacturer and
has a safety certification by an independent laboratory (such as UL, CSA, ETL).
ALWAYS follow all instructions supplied by the television and mount manufacturers.
ALWAYS make sure that the wall or ceiling where you are mounting the television is
appropriate. Some mounts are not designed to be mounted to walls and ceilings with
steel studs or cinder block construction. If you are unsure, contact a professional
installer.
Televisions can be heavy. A minimum of two people is required for a wall or ceiling
mount installation.

MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR
HOME
•

Many new television buyers move their older CRT televisions into a secondary room
after the purchase of a flat-panel television. Special care should be made in the
placement of older CRT televisions.
• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for
its size and weight.
• NEVER place your older CRT television on a dresser where children may be tempted to
use the drawers to climb.
• ALWAYS make sure your older CRT television does not hang over the edge of your
furniture.

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1

Important Safety Instructions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that
dangerous voltage
constituting a risk of electric
shock is present within your TV.
This label is located on the
back of your TV.
This symbol indicates that
there are important operating
and maintenance instructions
in the literature accompanying
your TV.
1
2
3
4
5
6
7
8
9

10

11
12

13

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.
Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding
type plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
Only use attachments/accessories specified by the
manufacturer.
Use only with the cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used, use
caution when moving the
cart/apparatus combination to
avoid injury from tip-over.
Unplug this apparatus during lightning storms or
when unused for long periods of time.

Safety check
After completing any service or repair to this device,
ask the service technician to perform routine safety

2

14 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
15 The wall plug is the disconnecting device. The plug
must remain readily operable.
16 Remote control batteries should not be exposed
to excessive heat such as sunshine, fire, or the like.
17 The apparatus should not be exposed to dripping
or splashing, and no objects filled with liquids,
such as vases, should be placed on the apparatus.

WARNING
Electric shock hazard
To reduce the risk of fire or electric shock, do not
remove any cover or expose the device to rain or
moisture. No user-serviceable parts are inside. Refer
servicing to qualified service technicians.
Lightning
For added protection for your device receiver during a
lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the
power outlet and disconnect any antenna or cable
system. This helps prevent property damage and
personal injury from lightning and power line surges.
Power lines
An outside antenna system should not be located in
the vicinity of overhead power lines or other electric
light or power circuits, or where it can fall into such
power lines or circuits. When installing an outside
antenna system, take extreme care to keep from
touching such power lines or circuits as contact with
them might be fatal.
Handling the LCD panel
• Your TV’s screen is made of glass. Do not drop your
TV or hit, jolt, or press hard against the LCD panel. If
the screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that
you do not touch the liquid in the panel. This may
cause skin inflammation.
• If the liquid gets in your mouth, immediately gargle,
rinse, and consult with your doctor. Also, if the liquid
gets in your eyes or touches your skin, consult with
your doctor after rinsing for at least 15 minutes or
longer in clean water.
Replacement parts
When replacement parts are required, make sure that
the service technician uses replacement parts
specified by the manufacturer that have the same
characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock,
personal injury, or other hazards.
checks to determine that your TV is in correct
operating condition.

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NS-29D310NA15

Power source
Operate your TV only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supplied to your home, consult an
electrician or your local power company.
Servicing
These servicing instructions are for use by qualified
service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that
contained in the operating instructions unless you are
qualified to do so.

CAUTION
Damage requiring service
Unplug this TV from the power outlet and refer
servicing to qualified service personnel under the
following conditions:
• When the power supply cord or plug is damaged or
frayed.
• If liquid has been spilled or objects have fallen into
your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following
the operating instructions. Adjust only those
controls covered by the operating instructions
because incorrect adjustment of other controls may
result in damage and will often require extensive
work by a qualified technician to restore your TV to
its normal operation.
• If your TV has been dropped or damaged in any
way.
• When your TV exhibits a distinct change in
performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected to
your TV, make sure that the antenna or cable system is
grounded to provide some protection against voltage
surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA No. 70, provides
information with respect to correct grounding of the
mast and supporting structure, grounding of the
lead-in wire to an antenna discharge unit, size of
grounding conductors, location of the
antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding
electrode.
1

Antenna lead-in wire

2

Grounding clamp

3
4

Antenna discharge
unit
Grounding conductors

5

Ground clamps

6
7

Note to CATV system installer
Article 820 of the National Electrical Code, ANSI/NFPA
No. 40 provides guidance for correct grounding.
Specifically, it states that the cable ground must be
connected to the grounding system of the building as
close to the point of cable entry as practical.
Condensation
Moisture will form on the TV if the TV is brought from
cool surroundings into a warm room or if the
temperature of the room rises suddenly. When this
happens, the TV's performance may be impaired. To
prevent this, let the TV stand in its new surroundings
for about an hour before switching it on, or make sure
that the room temperature rises gradually.
Condensation may also form during the summer if
the TV is exposed to the breeze from an air
conditioner. In such cases, change the location of the
TV.
Mobile telephone warning
To avoid interference with your TV picture and sound,
operating problems, or even damage, keep your
cordless and cellular telephones away from the TV.
End of life directives
Your TV may contain materials that are regulated for
environmental reasons. Your TV also contains
materials that can be recycled and reused. To help
protect the environment, contact your local
authorities for information about disposal or recycling
and about finding a recycler in your area before you
dispose of your TV.
Non-active pixels
The LCD panel contains almost 3 million thin film
transistors, which provide exceptionally sharp video
quality. Occasionally, a few non-active pixels may
appear on the screen as a fixed blue, green, or red
point. These non-active pixels do not adversely affect
the performance of your TV, and are not considered
defects.

Power service
grounding electrode
system
Electric service
equipment

www.insigniaproducts.com

3

Insignia 29" LED TV

Insignia 29" LED TV
Introduction

INlink

Congratulations on your purchase of a high-quality
Insignia product. Your NS-29D310NA15 represents
the state of the art in LED TV design and is designed
for reliable and trouble-free performance.

DTS Sound™

MHL™
Connect your MHL-enabled device, such as a cell
phone or Roku Streaming Stick™, and view your
device’s screen on your TV. Supports 1080p HD video
and 5.1 digital surround sound playback from your
mobile device. (Requires an MHL-enabled phone or
tablet and an MHL cable.) (See page 24 for connection
instructions.)

Roku Ready®
Your Insignia TV is certified to work with the Roku
Streaming Stick® (sold separately) to instantly stream
1000+ entertainment channels, including Netflix,
M-GO, HBO GO, Hulu Plus, WatchESPN, Vudu, Amazon
Instant Video, Pandora, PBS, and many more. Operate
the Streaming Stick with your TV remote or a mobile
device —it’s that simple! Just plug the Streaming Stick
into the purple MHL port on your TV and enjoy. Roku
requires high-speed Internet and WiFi. (See page 23
for connection instructions.)

4

Enjoy the benefit of having HDMI CEC compatible
products plug and play! No setup is needed! CEC
technology lets different devices discover and
communicate with each other. (See page 45 for
instructions on how to use INlink.)
DTS Sound delivers clear, crisp, and natural sound
while providing deep enveloping bass.

Game mode
Video games generally require adjustments to the
television picture settings to get the maximum
experience. By simply pressing a button on your
remote control, your television settings will
automatically adjust for video games. It couldn't be
easier. (See the Game option in “Adjusting the TV
picture” on page 52 for instruction on how to select
Game mode.)

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

Installing the stand or wall-mount bracket
Notes
• If you plan to wall-mount your TV, do not install the stand.
• Store the stand and stand screws in case you decide to use the stand in
the future.

Installing the stand
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches.

2 Find the front of the stand. Attach the TV stand to the stand column by hooking the tab on the column into the slot
on the stand.

Front

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5

Insignia 29" LED TV

3 Secure the TV stand with the four provided screws.
Screw type
M4

6

Screw length
12 mm

# of screws
4

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NS-29D310NA15 Insignia 29" LED TV

Installing a wall-mount bracket
Warning
This TV is intended to be supported by a UL Listed wall mount bracket with
suitable weight/load. (See “Miscellaneous” on page 80.)
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches.

2 Remove the four screws that secure the stand column to your TV.

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7

Insignia 29" LED TV

3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions that
came with the wall-mount bracket for information about how to correctly hang your TV.
Notes
• The length of the wall-mount screws vary depending on the wall-mount
bracket you purchased. See the instructions that came with the
wall-mount bracket for screw lengths.
• The mounting holes on the back of your TV take type M6 screws.

3.94 in. (100 mm)

7.87 in. (200 mm)

8

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NS-29D310NA15 Insignia 29" LED TV

TV components

Right side buttons

Package contents
•
•
•
•
•

29" LED TV
Remote control and batteries (2 AAA)
TV stand and screws (4)
Quick Setup Guide
Important Information

Front

#

Item

1 MENU

2 INPUT
#
1

Item
Remote control
sensor

2 Power indicator

Description
Receives signals from the remote
control. Do not block.
Turns off when your TV is on.
Lights red when your TV is off
(standby mode).

3 VOL+/VOL–

4 CHS/CHT

5 POWER

www.insigniaproducts.com

Description
Press to open the on-screen
menu. For more information, see
“Navigating the menus” on
page 41.
Press one or more times to select
the video input source you want,
then wait a few seconds. Your TV
switches to the source you
selected. For more information,
see “Selecting the video input
source” on page 40.
In menu mode, press to confirm
selections.
Press to increase or decrease the
volume.
OR
Press to to to the next or previous
menut in the on-screen menus.
Press to go to the next or previous
channel in the channel list. For
more information, see “Selecting
a channel” on page 42.
OR
Press to select an option in an
on-screen menu.
Press to turn your TV on or off
(standby mode).
Warning: When your TV is off,
power still flows through it. To
completely disconnect power,
unplug the power cord.

9

Insignia 29" LED TV

Left side jacks

#

Item

1 USB

2 AUDIO OUT/

PC/DVI
3 AUDIO IN

4 VGA

HDMI1
5 (ARC/DVI)

6 HDMI2(MHL)

10

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Description
Connect a USB flash drive to this
jack to view compatible JPEG
picture files. For more information,
see “Connecting a USB flash drive”
on page 31 and “Using a USB flash
drive” on page 49.
Connect headphones, a sound bar,
analog speaker system, or a home
theater system to this jack to listen
to TV audio through external
speakers. For more information, see
“Analog audio” on page 34.
Connect the audio for a computer
to this jack. For more information
see “VGA (good)” on page 30.
OR
Connect the audio for a DVI device
to this jack. For more information
see, “DVI (same as HDMI but
requires an audio connection)” on
pages 15 or 29.
Connect the video for a computer
to this jack. For more information,
see “VGA (good)” on page 30.
Connect an HDMI device to this
jack. For more information, see
“HDMI (best)” on pages 14, 20, 25,
or 28.
OR
Connect the video for a DVI device
to this jack. For more information,
see “DVI (same as HDMI but requires
an audio connection)” on pages 15
or 29.
OR
Connect an ARC-enabled home
theater receiver to this jack.
Connect an HDMI device to this
jack. For more information, see
“HDMI (best)” on pages 14, 20, 25,
or 28.
OR
Connect an MHL-enabled device,
such as a cell phone or Roku
Streaming Stick®, to this jack to view
your device’s screen on your TV.
For more information about MHL,
see “Connecting an MHL-enabled
device” on page 24 and “Using an
MHL-enabled device” on page 44.
For more information about Roku,
see “Connecting a Roku Streaming
Stick” on page 23 and “Using a Roku
Streaming Stick” on page 43.

NS-29D310NA15 Insignia 29" LED TV

Back

# Item

1 DIGITAL OUTPUT
(COAXIAL)

2 L and R AUDIO

VIDEO/Y, PB, PR
3 OR
VIDEO/Y

4 ANT/CABLE IN

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Description
Connect a sound bar, digital
speaker system, or home
theater system to this jack to
listen to TV audio through
external speakers. For more
information, see “Digital audio”
on page 33.
Connect the audio for a
component video device to
these jacks. For more
information, see “Component
video (better)” on page 16, 21,
or 26.
OR
Connect the audio for an AV
(composite video) device to
these jacks. For more
information, see “AV (composite
video) (good)” on page 17, 22,
or 27.
The component video and AV
(composite video) jacks are
shared. You can connect only
one component video or AV
device at a time.
Connect the video for a
component video device to the
VIDEO/Y, PB, and PR jacks. For
more information, see
“Component video (better)” on
page 16, 21, or 26.
OR
Connect the video for an AV
(composite video) device to the
VIDEO/Y jack. For more
information, see “AV (composite
video) (good)” on page 17, 22,
or 27.
Connect an antenna or cable TV
to this jack. For more
information, see “Coaxial
(good)” on page 18 or
“Connecting an antenna or
cable TV (no box)” on page 19.

11

Insignia 29" LED TV

Remote control

#

Button
8 VOL+/–

Press to increase or decrease the volume.

9 SLEEP

Press to set the sleep timer. You can select Off, 5, 10, 15, 30,
60, 90, 120, 180, or 240 minutes. See “Setting the sleep
timer” on page 68.

10 FAVORITE

Press to open the Favorite channel list. See “Setting up a
favorite channel list” on page 59 and “Viewing a favorite
channel” on page 59.

11 Media Controls

INlink—Press to control INlink-compatible (HDMI CEC)
devices. See “Using INlink” on page 45.
USB—Press to control a photo slideshow. See “Viewing
photos in a slideshow” on page 51.
—Press to control a movie or show that is streaming
through a connected Roku Streaming Stick. See “Using a
Roku Streaming Stick” on page 43.

12 INPUT

Press to open the INPUT SOURCE list, press S or T on the
remote control to select the video input source, then press
ENTER. See “Selecting the video input source” on page 40.

13

(return)

TV—Press to return to the previous channel.
—Press to replay the last 10 seconds of video.

14

STWX

15

#

Button
1

(power)

2 Numbers

Press to enter channel numbers and the parental control
password.

3

Press to enter a digital sub-channel number. See “Selecting
a channel” on page 42.

4 ENTER

TV menus—Press to confirm selections or changes in
on-screen TV menus.
—Press to confirm selections or changes on Roku
screens.

5 MENU

Press to open the on-screen menu.

6 EXIT

TV—Press to close the on-screen TV menu.
—Press to close a Roku menu or video.

7 ASPECT

12

(home)

Press to change how the picture looks on the screen (aspect
ratio). See the Aspect Ratio option in “Adjusting the TV
picture” on page 52.

TV menus—Press to navigate in on-screen TV menus and
to adjust settings.
—Press to navigate in Roku screens.
MHL—Press to open a connected MHL device’s home menu.
—Press return to a connected Roku Streaming
Stick’s home screen.

16 INFO*

TV—Press to display TV status information, such as the
channel number, channel name (if available), or signal
source. See “Viewing channel information” on page 42.
—Press to access special Roku options when a Roku
Streaming Stick is plugged in.

17 CCD

Press to turn closed captioning on or off. You can select CC
Off, CC On, or CC On when mute. See “Turning closed
captioning on or off” on page 65.

18 MUTE

TV—Press to mute the sound. Press again to restore the
sound.
—Press to mute the sound. Press again to restore
the sound.

Description
Press to turn your TV on or off (standby mode).
Warning: When your TV is off, power still flows through it.
To disconnect power, unplug the power cord.

Description

19 CH

/CH

Press to change TV channels. See “Selecting a channel” on
page 42.

20 MTS/SAP

Analog programs—Press to select the audio mode for an
analog program. You can select:
• Mono—Select this option if there is noise or static
on weak stereo broadcasts.
• Stereo—Select this option for programs
broadcast in stereo.
• SAP—Select this option to listen to a secondary
audio program, if available.
Digital programs—Press to select the audio language for
a digital program, if alternate languages are available.

21 PICTURE

Press to select the picture mode. You can select Vivid,
Standard, Energy Savings, Movie, Game, or Custom.
See the Picture Mode option in “Adjusting the TV picture”
on page 52.

22 AUDIO

Press to select the sound mode. You can select Standard,
Theater, Music, News, or Custom. See the Sound Mode
option in “Adjusting sound settings” on page 55.

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NS-29D310NA15 Insignia 29" LED TV

What connection should I
use?
Your TV has several connection types for connecting
devices to your TV.
For the best video quality, you should connect a
device to the best available connection.
Use the following tables to identify cables:
Video
quality

Connection
type and
jack

Best (use this
if your devices
have HDMI)

HDMI
video/audio

Component
video (requires
Better than
an audio
composite or connection)
coaxial

Connection
type and
jack

Cable connectors

Coaxial digital
audio output

Cable connector

Analog audio
input

3.5mm analog
audio output

VGA (computer)
video and
3.5mm audio

Better than
coaxial

AV (composite
video) (requires
an audio
connection)
You can use the HDMI1(ARC/DVI) jack on your TV to
connect a DVI device to your TV. For more
information, see “DVI (same as HDMI but requires an
audio connection)” on page 15 or 29.
Cautions
• Check the jacks for position and type
before making any connections.
• Loose connections can result in image or
color problems. Make sure that all
connections are tight and secure.
• The external audio/video equipment
shown may be different from your
equipment. If you have questions, refer to
the documentation that came with your
equipment.
• Always unplug the power cord when
connecting external equipment.

Coaxial
video/audio
Good

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13

Insignia 29" LED TV

Connecting a cable or satellite box
Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best
connection type available. For more information, see “What connection should I use?” on page 13.

HDMI (best)
Side of TV
On your TV

Cable or
satellite box

HDMI cable
connector

HDMI jack

HDMI cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on
the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight HDMI1 or HDMI2, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.

14

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NS-29D310NA15 Insignia 29" LED TV

DVI (same as HDMI but requires an audio connection)
Note
You must use the HDMI1(ARC/DVI) jack to connect a cable or satellite box
using DVI. If you use another HDMI jack, you will not hear sound from the TV
speakers.
Cable or
satellite box

Side of TV

On your TV

HDMI cable
connector

Audio cable
connector

HDMI 1
(ARC/DVI)
jack

PC/DVI
AUDIO IN
jack

Audio cable

HDMI cable with
HDMI-DVI adapter

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter
to the DVI OUT jack on the cable or satellite box.
4 Connect the other end of the cable to the HDMI1 (DVI/ARC) jack on the side of your TV.
5 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the side of your TV and to the AUDIO OUT
jacks on the cable or satellite box.
Note
When you connect the audio using the PC/DVI AUDIO IN jack, the audio
output is analog.
6 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
7 Press INPUT to open the INPUT SOURCE list.
8 Press S or T to highlight HDMI1, then press ENTER.

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Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
Cable or
satellite box
On your TV

Audio cable

Component
video cable
Component Audio cable
video cable connectors
connectors

Component
video jacks

Analog
audio jacks

Back of TV

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect a component video cable (not provided) to the VIDEO/Y, PB, and PR jacks on the back of your TV and the
component video out jacks on the cable or satellite box.
4 Connect an audio cable (not provided) to the L and R AUDIO jacks on the back of your TV and to the audio out jacks
on the cable or satellite TV box.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
5 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
6 Press INPUT to open the INPUT SOURCE list.
7 Press S or T to highlight Component/AV, then press ENTER.

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AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.

On your TV

AV
(composite
video)
cable
connector

AV
(composite
video) jack

Cable or
satellite box

AV cable
(composite video cable)

Audio cable
connectors

Analog
audio jacks

Back of TV

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an AV cable (not provided) to the green VIDEO/Y jack and L and R AUDIO jacks on the back of your TV and
to the AV (composite video) and audio out jacks on the cable or satellite box.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight Component/AV, then press ENTER.

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Coaxial (good)
Cable or
satellite box
On your TV

Coaxial cable
connector

Coaxial cable

ANT/CABLE IN
jack

Back of TV
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect a coaxial cable (not provided) to the ANT/CABLE IN jack on the back of your TV and to the coaxial out jack
on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight TV, then press ENTER.
7 If you cannot tune to channels you know exist, scan for channels. See “Automatically scanning for channels” on
page 57.
Notes
• Use a coaxial cable to eliminate interference and noise from radio
waves.
• Do not bundle the coaxial cable with the power cord or other cables.

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Connecting an antenna or cable TV (no box)
Antenna or cable TV
(no box)

On your TV

Coaxial cable
connector
Coaxial cable

ANT/CABLE IN
jack

Back of TV
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the ANT/CABLE IN jack on the back of your TV and to the antenna or cable
TV wall jack.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight TV, then press ENTER.
6 If you cannot tune to channels you know exist, scan for channels. See “Automatically scanning for channels” on
page 57.
Notes
• Use a coaxial cable to eliminate interference and noise from radio
waves.
• Do not bundle the coaxial cable with the power cord or other cables.
• If the antenna is not installed correctly, contact qualified service
personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted.
Adjust the antenna or use a highly directional outdoor or set-top
antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the
problem may be caused by a poor or weak signal from the broadcaster
or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor
picture quality, you may need to install a set-top box to improve signal
reception and picture quality. Contact your cable TV provider about
upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD)
content. The picture displayed on your TV is still displayed as SD, thus
the picture quality will not be as clear or crisp as it would be if the
content was originally recorded in HD.

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Connecting a DVD or Blu-ray player
Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best
connection type available. For more information, see “What connection should I use?” on page 13.

HDMI (best)
Side of TV
On your TV

DVD or Blu-ray player

HDMI cable
connector

HDMI jack
HDMI cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on
the DVD or Blu-ray player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight HDMI1 or HDMI2, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.

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Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
On your TV
Audio cable

Component
video cable
connectors

Component
video jacks

Audio cable
connectors

DVD or Blu-ray player

Component
video cable

Analog
audio jacks
Back of TV

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect a component video cable (not provided) to the VIDEO/Y, PB, and PR jacks on the back of your TV and to the
COMPONENT OUT jacks on the DVD or Blu-ray player.
3 Connect an audio cable (not provided) to the L and R AUDIO jacks on the back of your TV and to the L and R AUDIO
OUT jacks on the DVD or Blu-ray player.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
4 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.
On your TV

AV
(composite
video) cable
connector

AV
(composite
video) jack

AV cable
(composite video cable)

DVD or Blu-ray player

Audio cable
connectors

Analog
audio jacks

Back of TV

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an AV cable (not provided) to the green VIDEO/Y jack and L and R AUDIO jacks on the back of your TV and
to the AV OUT jacks on the DVD or Blu-ray player.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to select Component/AV, then press ENTER.

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Connecting a Roku Streaming Stick
You can connect a Roku Streaming Stick® to your TV to enjoy streaming video and audio.
Note
You must use the purple HDMI2(MHL) jack to connect a Roku Streaming
Stick.
Side of TV

Roku Streaming
Stick

1 Plug the Roku Streaming Stick (not provided) into the purple HDMI2(MHL) jack on the side of your TV.
2 If your TV is turned on, press ENTER when a message appears. Your Roku Streaming Stick’s menu opens. (The
message may take about 20 seconds to appear.)
OR
If your TV is turned off, turn on your TV. Press
(home). Your Roku Streaming Stick’s menu opens.
Notes
You can also switch to Roku mode by:
• Pressing INPUT and selecting HDMI2 (Roku)
• Pressing MENU and selecting STREAMING
For instructions on using your Roku Streaming Stick, see “Using a Roku
Streaming Stick” on page 43.

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Connecting an MHL-enabled device
You can connect an MHL-enabled device, such as a cell phone, and view your device’s screen on your TV.
Note
You must use the purple HDMI2(MHL) jack to connect an MHL-enabled
device.
Side of TV

On your TV

MHL-enabled
device
HDMI cable
connector

MHL cable
HDMI2(MHL)
jack

1
2
3
4

Connect the small connector on an MHL cable (not provided) to the micro USB port on the MHL-enabled device.
Connect the other end of the cable to the purple HDMI2(MHL) jack on the side of your TV.
Turn on the MHL-enabled device.
If your TV is turned on, press ENTER when a message appears. Your MHL-enabled device’s menu opens.
OR
If your TV is turned off, turn on your TV. Press
(home). Your MHL-enabled device’s menu opens.
Notes
You can also switch to MHL mode by:
• Pressing INPUT and selecting HDMI2(MHL/ACC)
• Pressing MENU and selecting MHL/ACC
For instructions on using your MHL-enabled device, see “Using an
MHL-enabled device” on page 44.

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Connecting a game console
HDMI (best)
Game
console

Side of TV

On your TV

HDMI cable
connector
HDMI cable

HDMI jack

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on
the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation that
came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight HDMI1 or HDMI2, then press ENTER.
Note
An HDMI cable carries both audio and video. You do not need to use any
audio cables.

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Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
On your TV
Console-specific component video
and audio cable
Component
video cable
connectors

Audio cable
connectors

Component
video jacks

Analog
audio jacks

Game
console

Back of TV

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the video and audio connectors on the component video cable (not provided) to the VIDEO/Y, PB, and PR
video jacks and L and R AUDIO jacks on the back of your TV and to the component jack(s) on the game console.
Note
• Your game console may require a special component video cable. See
the documentation that came with your game console or check the
manufacturer’s website.
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation that
came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.

On your TV

AV
(composite
video) cable
connector

Audio cable
connectors

AV
(composite
video) jack

Analog
audio jacks

Game
console

Console-specific AV cable
(composite video cable)

Back of TV

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the video and audio connectors on the game console’s AV cable (not provided) to the green VIDEO/Y jack
and L and R AUDIO jacks on the back of your TV and to the composite jack(s) on the game console.
Note
• Most game consoles come with a special AV (composite video) cable.
See the documentation that came with your game console or check the
manufacturer’s Web site.
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation that
came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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Connecting a computer
HDMI (best)
Side of TV
On your TV

HDMI cable
connector
HDMI cable

HDMI jack

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on
the computer.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight HDMI1 or HDMI2, then press ENTER.
6 Adjust the display properties on the computer, if necessary.

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DVI (same as HDMI but requires an audio connection)
Note
You must use the HDMI1(ARC/DVI) jack to connect a computer using DVI. If
you use another HDMI jack, you will not hear sound from the TV speakers.
Side of TV
On your TV

HDMI cable
connector

HDMI1
(ARC/DVI)
jack

Audio cable
connector

PC/DVI
AUDIO IN
jack

Audio cable

HDMI cable with
HDMI-DVI adapter

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter
to the DVI OUT jack on the computer.
3 Connect the other end of the cable to the HDMI1(ARC/DVI) jack on the side of your TV.
4 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the side of your TV and to the AUDIO OUT
(headphone) jack on the computer.
Note
When you connect the audio using the PC/DVI AUDIO IN jack, the audio
output is analog.
5
6
7
8

Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
Press INPUT to open the INPUT SOURCE list.
Press S or T to select HDMI1, then press ENTER.
Adjust the display properties on the computer, if necessary.

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VGA (good)
Side of TV
On your TV

VGA cable
connector

Audio cable
connector

Audio cable

VGA cable
VGA jack

PC/DVI
AUDIO IN jack

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect a VGA cable (not provided) to the VGA jack on the side of your TV and to the VGA jack on the computer.
3 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the side of your TV and to the AUDIO OUT
(headphone) jack on the computer.
4 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select VGA, then press ENTER.
7 Adjust the display properties on the computer, if necessary.

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Connecting a USB flash drive
Side of TV

USB flash
drive

1 Plug a USB flash drive into the USB port on the side of your TV.
Caution
Do not remove the USB flash drive or turn off the TV while using the USB
flash drive. You may lose data or damage the USB flash drive.
2 If your TV is turned on when you connect the USB flash drive, press S or T to select Yes in the message that appears.
The PHOTOS menu opens.
OR
If you switch to a different video input source after you plug in the USB flash drive and want to switch back to the
drive, press INPUT to open the INPUT SOURCE list, press S or T to select USB(Photos), then press ENTER. The
PHOTOS menu opens.
Note
The Photos viewer only supports JPEG format images (with “.jpg” file
extensions) and not all JPEG files are compatible with your TV.
For more information, see “Using a USB flash drive” on page 49.

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Connecting headphones
When you connect headphones, the TV speakers are muted.
Warning
Loud noise can damage your hearing. When using headphones, use the
lowest volume setting on your headphones that still lets you hear the sound.
Side of TV

1 Connect the headphones to the AUDIO OUT/ jack on the side of your TV.
2 In the screen that opens, press W or X to highlight Headphones, then press ENTER. For more information, see
“Selecting the audio out mode” on page 56.
Notes
• If you connect headphones when your TV is turned off, then you turn on
your TV, the TV speakers are muted and the audio plays through the
headphones.
• You can also connect a home theater system, sound bar, or external
speaker system to the AUDIO OUT/ jack.

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Connecting external speakers or a sound bar
You can connect external speakers or a sound bar to the digital audio jack.

Digital audio
On your TV

Digital speaker
system
Digital coaxial
audio cable

Digital coaxial
audio cable
connector

Sound bar

Digital coaxial
audio jack

Back of TV

1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off.
2 Connect a digital coaxial audio cable (not provided) to the DIGITAL OUTPUT (COAXIAL) jack on the back of your TV
and to the coaxial AUDIO IN jack on the digital speaker system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the digital speaker system or sound bar, then set it to the correct source. For more information, see the
documentation that came with the digital speaker system or sound bar.
5 On your TV, set the Digital Audio/SPDIF option on the AUDIO menu to PCM. See the Digital Audio/SPDIF option in
“Adjusting sound settings” on page 55.

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Analog audio
When you connect an analog system or sound bar to the AUDIO OUT/

jack, the TV speakers are muted.

Side of TV

On your TV
Analog speaker
system

Audio
cable

Audio cable
connector
Sound bar

/AUDIO OUT
jack

1 Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off.
2 Connect an audio cable (not provided) to the /AUDIO OUT jack on the side of your TV and to the AUDIO IN jacks
on the analog speaker system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the analog speaker system or sound bar, then set it to the correct source. For more information, see the
documentation that came with the analog speaker system or sound bar.
5 On your TV, set the Headphone/Audio Out option on the AUDIO menu to Audio Out Fixed or Audio Out Variable.
See the Headphone/Audio Out option in “Adjusting sound settings” on page 55.

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Connecting a home theater system with multiple devices
DVD or Blu-ray player

Cable or satellite box

AV receiver

Game console

USB flash drive
Antenna or cable
TV connected
directly to the
wall jack
Computer
The connections you make depend on the video and audio jacks available on your devices. Refer to the documentation
that came with your devices for connection information.
Just remember to use the best connection types available for the best picture and sound. For information about
connection types, see “What connection should I use?” on page 13.

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Insignia 29" LED TV

Connecting power

• Connect the AC power cord to a power outlet.
Caution
• Your TV should only be operated from the power source indicated on
the label.
• Always unplug the AC power cord from the power outlet when you will
not be using your TV for an extended period of time.
• The power cord is permanently attached to your TV. Do not try to
unplug it from the back of your TV.

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Using the remote control

Cautions
• Batteries should not be exposed to
excessive heat, such as sunshine, heat
registers, or fire.
• Battery chemicals can cause a rash. If the
batteries leak, clean the battery
compartment with a cloth. If chemicals
touch your skin, wash immediately.
• Make sure that batteries are disposed of
correctly. Do not burn or incinerate.

Installing remote control batteries
1 While pressing the release latch on the back of the
remote control, lift the battery compartment
cover off the remote control.

Notes
• Do not mix batteries of different types.
• Do not mix old and new batteries.
• Remove batteries when the charge is
depleted.
• If the remote control is not going to be
used for an extended period of time,
remove the batteries.

Aiming the remote control
2 Insert two AAA batteries into the battery
compartment. Make sure that you match the +
and – symbols on the batteries with the + and –
symbols in the battery compartment.

• Point the remote control towards the remote
sensor on the front of your TV. For the location of
the remote sensor, see “Front” on page 9.

3 Replace the battery compartment cover.

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Insignia 29" LED TV

Turning on your TV for the
first time
The first time you turn on your TV, the TV SETUP
wizard opens. The wizard guides you through setting
up basic settings including the menu language, time
setting, picture mode, TV signal source, and the
channel list.
1 Make sure that you have:
• Installed the remote control batteries. (See page
37 for details.)
• Connected an antenna, cable TV, or satellite TV.
(See page 14 through 19 for details.)
• Connected the power cord. (See page 36 for
details.)
2 Press (power) to turn on your TV. The Choose
your Menu Language screen opens.

6 Press S or T to highlight Time Zone, then press X
to access the setting.
7 Press S or T to select your time zone. You can
select Eastern, Central, Mountain, Pacific,
Alaska, Hawaii, Atlantic, or Newfoundland, then
press ENTER, MENU, or W.
8 Press S or T to highlight Daylight Saving, then
press X to access the setting.
9 Press S or T to select On (if your viewing area
observes Daylight Saving Time) or Off (if your
viewing area does not observe Daylight Saving
Time), then press ENTER, MENU, or W.
10 If you selected Manual for Mode:
• Press S or T to highlight Year, Month, or Day,
then press X to access the setting. Press S or T
to adjust the setting, then press ENTER, MENU,
or W.
• Press S or T to highlight Time, then press X to
access the setting. Press W or X to highlight the
hour, minute, or AM/PM field, then press S or T
to adjust the setting. When you are finished,
press ENTER, MENU, or W.
11 When you have finished setting the time, press
ENTER. The What is your viewing environment
screen opens.

3 Press S or T to highlight the language you want,
then press ENTER. The time setting screen opens.

4 Press S or T to highlight Mode, then press X to
access the setting.
5 Press S or T to select Manual (to set the date and
time manually) or Auto (to set the date and time
automatically from a TV signal source based on
the time zone you select), then press ENTER,
MENU, or W.

12 Press S or T to highlight Home Use Mode or
Store Display Mode, then press ENTER.
If you selected Store Display Mode, a message
asks if you are sure you want this mode. Select Yes
to continue using Store Display Mode, or select
No to change to Home Use Mode, then press
ENTER. Store Display Mode is not an energy
savings mode and will display a retail banner.
The Choose your TV Source screen opens.

Note
If you select Auto, the displayed time will
be incorrect until your TV gets the correct
time from a TV signal source.

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13 Press S or T to highlight Antenna, Cable Service,
or Satellite Service, then press ENTER.
A If you select Antenna, your TV scans for
available channels. The scan may take several
minutes.

B If you select Cable Service, a message asks if
you have a cable box:

Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

• Select No, then press ENTER if no cable box
is connected. Your TV scans for available
channels. The scan may take several minutes.
• Select Yes, then press ENTER if a cable box is
connected. A message asks how you
connected the cable box to your TV.

• Select HDMI, Component, or AV, then
press ENTER if you connected a cable box
to your TV using one of these cables.
Read the message, then press ENTER to
close the wizard.
• Select Coaxial, then press ENTER if you
connected a cable box to your TV using a
coaxial cable. Read the message, then
press ENTER to start the channel scan
(VHF channels only).
Note
You can press EXIT to stop the auto channel
search, but you will need to run the auto
channel search again to create a channel
list.

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C If you select Satellite Service, a message asks
how you connected the satellite box to your
TV:

Understanding the basics
Turning your TV on or off
1 Make sure that the power cord is connected to a
power outlet.
2 Press (power) to turn on your TV. The power
indicator turns off.
3 Press (power) again to turn off your TV. Your TV
enters standby mode, and the power indicator
turns red.

• Select HDMI, Component, or AV, then press
ENTER if you connected a satellite box to
your TV using one of these cables. Read the
message, then press ENTER to close the
wizard.
• Select Coaxial, then press ENTER if you
connected a satellite box to your TV using a
coaxial cable. Read the message, then press
ENTER to start the channel scan (VHF
channels only).

Warning
When your TV is in standby mode, it is still
receiving power. To completely disconnect
power, unplug the power cord.
Note
If your TV does not receive an input signal
for several minutes, it automatically goes
into standby mode.

Selecting the video input source
Note
Your TV automatically detects and displays
which video jacks have devices connected
to them when the devices are turned on.
You can turn this feature off to always
display all inputs. For more information,
see “Turning Input Sensor on or off” on
page 69.

Note
You can press EXIT to stop the auto channel
search, but you will need to run the auto
channel search again to create a channel
list.
To watch TV, press INPUT, press S or T to highlight
the video input source for your TV in the INPUT
SOURCE list, then press ENTER.
• If your TV is connected to an antenna, cable TV (no
box), or cable or satellite TV box using a coaxial
cable, select TV.
• If your TV is connected to a cable or satellite box
using an HDMI cable or HDMI cable with a DVI
adapter, select HDMI1 or HDMI2.
• If your TV is connected to a cable or satellite box
using a component video cable, select
Component/AV.
• If your TV is connected to a cable or satellite box
using an AV (composite video) cable, select
Component/AV.

1 Turn on your TV.
2 If you want to use a device connected to a video
input (such as a DVD or Blu-ray player), turn on the
device.
3 Press INPUT. The INPUT SOURCE list opens.

4 Press S or T to select a video input source, then
press ENTER.

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On-screen menu overview

SETTINGS menu (TV mode)

Notes
• Depending on the signal source
selected, you may see different
options on your screen.
• Menu items that are not selectable are
grayed out.
• The screens shown in this manual are
for explanation purposes and may
vary from the actual screens on your
TV.
PICTURE menu (TV mode)
PHOTOS menu (USB mode)

AUDIO menu (TV mode)

Navigating the menus
Press MENU to open the on-screen menu.

Press the right or left arrow to move the
cursor on the screen or to adjust a selected
item.
CHANNELS menu (TV mode)
Press the up or down arrow to select menu
options.

Press ENTER to confirm a selection or enter a
sub-menu.
Press MENU to return to the previous menu.

Press EXIT to close the menu.

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Selecting a channel

Adjusting the volume

• Press CH
or CH
to go to the next or previous
channel on the memorized channel list.
• Press the number buttons to enter the channel
number you want, then wait for the channel to
change or press ENTER to immediately change the
channel.
• To select a digital sub-channel, press the number
buttons to select the main digital channel, press
(sub-channel), then press the number button for
the sub-channel. Wait for the channel to change, or
press ENTER to immediately change the channel.
For example, to tune to channel 5.1, press 5,
(sub-channel), then 1.
Note
Button presses must be within three
seconds of each other.
• Press
(return) to go to the last viewed channel.
• Press FAVORITE to open the favorite channel list,
press S or T to highlight a channel, then press
ENTER. For information about setting up a favorite
channel list, see “Setting up a favorite channel list”
on page 59.

• Press VOL+ or VOL– to increase or decrease the
volume.
• Press MUTE to turn off the sound. Press MUTE again
to turn the sound back on.

Viewing channel information
• Press INFO* to view an information banner. The
information banner shows the current program
information such as channel number, video input
source, and resolution.
• Digital channel information—Displays the
channel number, station name, channel label,
broadcast program name, TV rating, signal type,
audio information, resolution, current time,
signal strength, day of the week, date and
current program start and end times, if provided
by the broadcaster.
• Analog channel information—Displays channel
number, channel label (if present), signal type,
audio information, day of the week, date, and
resolution, if provided by the broadcaster.

Note
If a list has more than one page, press S or
T to scroll through the pages.

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Using a Roku Streaming Stick

3 Use the following buttons to navigate on your
Roku Streaming Stick:

You can connect a Roku Streaming Stick and enjoy
streaming video and audio.
Note
• You can purchase a Roku Streaming
Stick at www.bestbuy.com,
www.bestbuy.ca, or
www.futureshop.ca.
• You must use the purple
HDMI2(MHL) jack to connect a Roku
Streaming Stick.

Navigate Roku
screens.
Close a menu or
video.

Connecting and using
1 Connect a Roku Streaming Stick to your TV. For
connection instructions, see “Connecting a Roku
Streaming Stick” on page 23. A message tells you
the stick is connected.
2 Press ENTER to access your Roku Streaming Stick.
Your stick’s menu opens.

Replay 10
seconds of
video.
Return to the
Roku home
screen.
Access special
options.

Control a movie
or show.

Note
Your Roku Streaming Stick’s menu will
vary depending on the content you have
loaded on the device.

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Switching back to the Roku Streaming Stick
• Press
(home).
OR
Press INPUT, press S or T to select HDMI2(Roku),
then press ENTER.

Using an MHL-enabled device
You can connect your MHL-enabled device, such as a
cell phone, and view your device’s screen on your TV.
Note
You must use the purple HDMI2 (MHL)
jack to connect an MHL-enabled device.

Connecting and using

OR
Press MENU, then press W or X to highlight
STREAMING, then press ENTER.

1 Connect an MHL-enabled device to your TV. For
connection instructions, see “Connecting an
MHL-enabled device” on page 24. A message tells
you the device is connected.
2 Press ENTER to access your MHL-enabled device.
Your device’s menu opens.
Note
Your device’s menu will vary depending on
the device and the Apps you have loaded
on the device.

Your stick’s menu opens.
Note
Your Roku Streaming Stick’s menu will
vary depending on the content you have
loaded on the device.

3 Use S T W X and ENTER to navigate on your
device.
Note
The buttons you use to navigate on your
device may vary depending on the device.

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Switching back to a connected device
1 Press INPUT, then press S or T to select
HDMI2(MHL/ACC).

Using INlink
INlink lets you control HDMI CEC-compatible devices
connected to the HDMI jacks on your TV using the
remote control that came with your TV. To use INlink,
you must set the INlink Control setting on the
SETTINGS · INlink menu to On.
Notes
• HDMI cables must be used to connect
HDMI CEC-compatible devices to your TV.
• The connected device’s HDMI CEC feature
must be turned on.
• If you connect an HDMI device that is not
HDMI CEC-compatible, none of the
INlink Control features work.
• Depending on the connected HDMI
device, some INlink Control features
may not work.

OR
Press MENU, then press W or X to highlight
MHL/ACC.

Turning INlink on or off
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

2 Press ENTER to access your MHL-enabled device.
Your device’s menu opens.
Note
Your device’s menu will vary depending on
the device and the Apps you have loaded
on the device.
3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight INlink Control, then
press ENTER.
5 Press S or T to highlight On or Off, then press
ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Turning Device Auto Power Off on or off

46

Turning TV Auto Power On on or off

When INlink is set to On, Device Auto Power Off
automatically turns off HDMI CEC devices when you
turn off your TV.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

TV Auto Power On automatically turns on your TV
when an HDMI CEC device is turned on, if the device
has this feature.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Device Auto Power Off,
then press ENTER.
5 Press S or T to highlight On (turns off the
connected devices when you turn off your TV) or
Off (does not turn off the connected devices when
you turn off your TV), then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press S or T to highlight TV Auto Power On, then
press ENTER.
5 Press S or T to highlight On (turns on your TV
when you turn on the connected device) or Off
(does not turn on your TV when you turn on the
connected device), then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Turning Audio Receiver on or off

Displaying a list of INlink-compatible devices

When INlink is turned on and you have connected an
HDMI CEC-compatible audio receiver to your TV,
turning on Audio Receiver lets you use your TV’s
remote control to control the volume on the audio
receiver.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

You can display a list of HDMI CEC devices that are
connected to your TV.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.
3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Audio Receiver, then
press ENTER.
5 Press S or T to highlight On (your TV’s remote
control controls the connected audio receiver’s
volume) or Off (your TV’s remote control does not
control the connected audio receiver’s volume),
then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press S or T to highlight INlink Device Lists, then
press ENTER. A list of the HDMI CEC-compatible
devices you have connected appears.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Selecting an INlink-compatible device
When you have more than one INlink-compatible
device connected, you can select the device you want
to use.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

Opening an INlink-compatible device’s root
menu
You can open an INlink-compatible device’s root
menu, then use your TV’s remote control to control
the device, if the device has this feature.
1 Press INPUT, press S or T to highlight the
INlink-compatible device you want, then press
ENTER.
2 Press MENU. The on-screen menu opens.
3 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Connect, then press
ENTER. A list of HDMI CEC-compatible devices you
have connected opens.
5 Press S or T to highlight the device you want to
connect to, then press ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

48

5 Press S or T to highlight Root Menu, then press
ENTER. The device’s root menu opens, and you
can use your TV’s remote control to control the
device.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Using a USB flash drive

Browsing photos

You can connect a USB flash drive to your TV to view
compatible JPEG pictures.

1 Switch to USB mode. See “Switching to USB mode”
on page 49. The PHOTOS menu opens.

Notes
• Never remove the USB flash drive or
turn off your TV while viewing JPEG
pictures.
• The JPEG picture viewer only supports
JPEG format images (with “.jpg” file
extensions) and not all JPEG files are
compatible with your TV.

Switching to USB mode
1 Make sure that you have connected the USB flash
drive to the USB port on your TV.
2 If your TV is turned on when you connect the USB
flash drive, press S or T to highlight Yes in the
message that appears, then press ENTER. The
PHOTOS menu opens.
OR
If you connected the USB flash drive, then
changed to a different video input source, press
INPUT to open the INPUT SOURCE list, press S or
T to highlight USB(Photos), then press ENTER.
The PHOTOS menu opens.

2 Press S or T to highlight Browse Photos, then
press ENTER. The screen displays folder names
and photo files stored on the USB flash drive in a
thumbnail index with the first folder or file
highlighted. A control bar appears at the bottom
of the screen.
Note
Photos are shown in the order they appear
on the USB flash drive. They may not be
listed in file name order.

Note
To exit USB mode, press INPUT to open
the INPUT SOURCE list, then select another
input source.

3 To navigate the thumbnail index screen, press:
• S T W or X to browse through the files and
folders.
• ENTER to view a highlighted photo full-screen
or open a highlighted folder.
• MENU or EXIT to open the PHOTOS menu.
• FAVORITE to add or remove a photo from the
favorite photo list. A heart appears on a photo
that has been added to the favorite photo list.

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When a photo is displayed full-screen, a control
bar appears at the bottom of the photo. The file
name, picture resolution, size, and date are
displayed on the bottom of the control bar. If you
do not press a button within 10 seconds, the
control bar closes. Press INFO to open the control
bar again.

4 To navigate on the photo screen, press:
• W to go to the previous photo.
• X to go to the next photo.
• ENTER to rotate the photo clockwise.
• ASPECT one or more times to enlarge the image
by 2×, or 4× or to select Fill (to fill the screen).
You can press S T W or X to pan the photo.
• EXIT to return to the thumbnail index.
• MENU to return to the PHOTOS menu.

Viewing favorite photos
After you create your favorite photo list, you can
browse among your favorite photos quickly.
1 Switch to USB mode. See “Switching to USB mode”
on page 49. The PHOTOS menu opens.

2 Press S or T to highlight Favorite Photos, then
press ENTER. A thumbnail index of your favorite
photos opens with a control bar at the bottom of
the screen. A heart appears on a favorite photo.
Note
Photos are shown in the order they appear
on the USB flash drive. They may not be
listed in file name order.

You select photos and navigate on the photo
screen in the same way you do when you are
browsing through photos. For more information,
see “Browsing photos” on page 49.

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Viewing photos in a slideshow

Customizing slideshow settings

You can view your photos in a slideshow.
1 Switch to USB mode. See “Switching to USB mode”
on page 49. The PHOTOS menu opens.
2 If the photos you want to view are in a folder on
the USB flash drive, select the folder. For
information about selecting a folder, see
“Browsing photos” on page 49 or “Viewing
favorite photos” on page 50.
3 Press MENU. The PHOTOS menu opens again.

You can customize the slideshow settings, including
Repeat, Shuffle, Speed, and Transition.
1 Switch to USB mode. See “Switching to USB mode”
on page 49. The PHOTOS menu opens.

2 Press S or T to highlight Settings, then press
ENTER. The PHOTOS · SETTINGS menu opens.

4 Press S or T to highlight View Slideshow, then
press ENTER. A slideshow starts with the first
photo in the current folder.
5 To control the slideshow:
Press...
MENU

To...
Press to open the PHOTOS
menu.

W (left arrow)

OR
Return to the previous photo.
(previous)
X (right arrow)
OR
Go to the next photo.
(next)
Pause the slideshow. Press
ENTER
again to resume the slideshow.
(pause)
Pause the slideshow.
When paused, press to resume
X (play)
the slideshow.
(stop)
Press to stop the slideshow and
OR
return to the thumbnail index.
EXIT

3 Press S or T to highlight an option, then press
ENTER. You can select:
• Repeat—Repeats the slideshow when it reaches
the end. You can select On or Off.
• Shuffle—Displays the slideshow photos in
random order. You can select On or Off.
• Speed—Sets the amount of time a photo is
displayed before the slideshow moves to the
next photo. You can select 4 sec, 6 sec, or 8 sec.
• Transition—Selects the way photos transition
when moving to the next file in the slideshow.
You can select:
• None—No transition effect.
• Fade to Black—Fades the screen to black
between photos.
• Vertical Wipe—Wipes the screen from top
to bottom between photos.
• Horizontal Wipe—Wipes the screen from
left to right between photos.
• Random—Randomly selects a transition
effect.
4 Press EXIT to close the menu.

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Adjusting the picture

• Movie—(a finely detailed picture). Adjusts
the brightness and contrast and lowers the
sharpness for a more realistic picture. This
selection is good for watching the highest
quality video such as Blu-ray Discs, DVDs, and
HDTV.
• Game—Adjusts the picture for the ultimate
gaming experience.

Adjusting the TV picture
You can adjust various settings to improve the quality
of the TV picture. Also, you can reset all picture
settings to the factory default.
1 Press MENU. The on-screen menu opens with the
PICTURE menu displayed.

Note
Game is only available when the video
input is set to HDMI, Component/AV, or
VGA.
• Custom—(customized picture). Lets you
manually adjust picture settings such as
brightness, contrast, and sharpness.
Note
You can also press PICTURE to select the
picture mode.

2 Press T or ENTER to access the menu.
3 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Picture Mode—Selects the picture mode. You
can select:
• Vivid—(a bright and vivid picture).
Significantly increases the contrast,
brightness, and sharpness. This selection is
good for video games, animation, and in
bright light environments.
• Standard—(a standard picture). Moderately
increases the contrast, brightness, and
sharpness. This selection is good for standard
TV broadcasts.
• Energy Savings—(the backlight brightness
is decreased). Your TV has a backlight that
provides light for displaying a picture. By
reducing the amount of light, your TV uses
less energy.

52

• Backlight—Sets the overall brilliance of the
screen.
• Brightness—Adjusts the brightness of the dark
areas of the picture.
• Contrast—Adjusts the brightness of the light
areas of the picture.
• Color—Adjusts the color intensity of the picture.
A low setting may make the color look faded. A
high setting may make the color look artificial.
• Tint—Adjusts the color balance of the picture.
Use this control to make skin tones look more
natural.
• Sharpness—Adjusts the color detail of images.
If you set this control too high, dark images may
appear with light or white edges.
• Advanced Video—Opens the
PICTURE · ADVANCED VIDEO menu where you can
adjust additional video options.

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• Aspect Ratio—Adjusts how the picture fills
the screen. You can select:
Aspect ratio
options
Normal:
Displays the image in the
original aspect ratio. Black
bars appear if the image is
not in the widescreen (16:9)
aspect ratio.
Zoom:
Expands the image to fill
the screen. The top and
bottom of the image may be
cropped.

Example

4 Press W or X to adjust the option, or press S or T
to select a setting.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Automatically adjusting the aspect ratio
Auto Aspect Ratio automatically changes how the
picture looks on the screen (aspect ratio) based on the
TV program you are viewing.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

Wide:
Use this option to view
content recorded in a 16:9
(wide-screen) aspect ratio.
Cinema:
Stretches the image at the
edges, but keeps a clear
image in the center.

3 Press S or T to highlight Auto Aspect Ratio, then
press ENTER.
4 Press S or T to select On (automatically adjust the
aspect ratio) or Off (does not automatically adjust
the aspect ratio), then press ENTER.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Auto:
Automatically adjusts the
image based on the screen
size and the TV program.
Note: Auto is only
available when Auto
Aspect Ratio in the
CHANNELS menu is set to
On.
Note
You can also press ASPECT to select the
aspect ratio.
• Overscan—Extends text and images past
the screen edges to hide edge artifacts. You
can select On or Off.
• DCR (Dynamic Backlight)—Enhances the
contrast ratio between light and dark areas of
the picture. You can select Off, Low, or High.
• Color Temperature—Selects the color
temperature. You can select Cool (to
enhance the blues), Normal, or Warm (to
enhance the reds).
• Noise Reduction—Selects the noise
reduction mode to reduce picture noise
(snow). You can select Off, Low, Middle, or
High.
• Adaptive Contrast—Automatically adjusts
picture detail and brightness. You can select
On or Off.
• Reset Picture Settings—Resets all picture
settings to factory mode.

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Setting the power on picture mode

Adjusting the computer image

You can set the picture mode your TV uses when you
turn it on.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

When you connect a computer to your TV using the
VGA jack, you may need to adjust the computer
image to improve the quality.
Note
The Computer Settings option is only
available when a computer is connected
to the VGA jack on the back of your TV.
1 Make sure that your TV is in VGA mode. For more
information, see “Selecting the video input
source” on page 40.
2 Press MENU. The on-screen menu opens.
3 Press W or X to highlight SETTINGS, then press
ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Reset to Default, then
press ENTER. The SETTINGS · RESET TO DEFAULT
menu opens.

4 Press S or T to highlight Computer Settings,
then press ENTER. The SETTINGS · COMPUTER
SETTINGS menu opens.

4 Press S or T to highlight Power on in Vivid
Mode, then press ENTER.
5 Press S or T to highlight On (when you turn on
your TV, it will be in Vivid picture mode) or Off
(when you turn on your TV, it will be in the picture
mode it was in before you turned it off ), then press
ENTER.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
5 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Auto Adjust—Automatically adjusts the image
settings such as position and phase.
• H. Position—Moves the image right or left.
• V. Position—Moves the image up or down.
• Clock—Minimizes vertical stripes in the screen
image.
• Phase—Adjusts the focus of stable images.
• Reset Computer Settings—Resets all computer
settings to factory mode.
6 Press W or X to adjust the option, or press S or T
to select a setting.
7 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Adjusting the sound
Adjusting sound settings
You can adjust sound settings to improve the sound
quality. You also can reset all sound settings to the
factory default.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight AUDIO, then press T or
ENTER. The AUDIO menu opens.

3 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Sound Mode—Selects the sound mode. You
can select:
• Standard—Balances treble and bass. This
setting is good for watching standard TV
broadcasts.
• Theater—Enhances treble and bass for a rich
sound experience. This setting is good for
watching DVDs, Blu-ray discs, and HDTV.
• Music—Preserves the original sound. This
setting is good for listening to music.
• News—Enhances vocals for TV audio. This
setting is good for watching news
broadcasts.
• Custom—Lets you manually adjust sound
settings.
• Balance—Adjusts the balance between the left
and right audio channels.
• Bass—Adjusts the low sounds.
• Treble—Adjusts the high sounds.

• TV Speakers—Selects where to play TV audio.
When you connect headphones to your TV,
audio plays through both the headphones and
the TV speakers. You can select:
• Auto (default setting)—Automatically turns
off the TV speakers when you connect a
device to the AUDIO OUT/ jack. When the
device is disconnected, the TV speakers turn
on automatically.
• On—Always plays the audio through the TV
speakers. If a device is connected to the
AUDIO OUT/ jack, the audio is played
through both the TV speakers and the
device.
• Off—Turns off the TV speakers and plays the
audio only through the device connected to
the AUDIO OUT/ jack. If you disconnect
the device, the TV speakers remain turned
off.
• Digital Audio/SPDIF—Sends digital audio to an
external audio system. You can select:
• RAW (to pass through the original digital
audio sound).
• PCM (to output audio in 2-channel stereo).
• Digital Audio Delay—Fine tunes the audio
when it is not in sync with the video.
• MTS/SAP—(Analog channels only) Selects the
audio mode. You can select:
• Mono—Select this option if there is noise or
static on weak stereo broadcasts.
• Stereo—Select this option for programs
broadcast in stereo.
• SAP—Select this option to listen to a
secondary audio program, if available.
Note
You can also press MTS/SAP one or more
times to select the audio mode.
• Audio Language Default—(Digital channels
only) Selects an alternate audio language, if
available.
• Headphones/Audio Out—You can use the
AUDIO OUT/ jack on the side of your TV to
connect headphones, a home theater system,
sound bar, or external speaker system. When a
device is connected to the AUDIO OUT/ jack,
the TV speakers are muted. You can select:
• Headphones/Audio Out Variable—Select
this option to use the remote control that
came with your TV to control the audio from
headphones, a home theater system, a sound
bar, or an external speaker system you
connected to the AUDIO OUT/ jack.
• Audio Out Fixed—Select this option to use
the remote control that came with the home
theater system, sound bar, or external
speaker system you connected to the AUDIO
OUT/ jack to control the audio.
• Reset Audio Settings—Reset all audio settings
to factory defaults.

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4 Press W or X to adjust the option, or press S or T
to select a setting.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Selecting the audio out mode
If your TV is on when you connect a device to the
AUDIO OUT/ jack on the side of your TV, a screen
opens where you select which audio out mode you
want to use.
1 Connect headphones, a home theater system,
sound bar, or external speaker system to the
AUDIO OUT/ jack on the side of your TV. The
following screen opens.

Playing TV audio only
You can turn off the picture on your TV and listen to
the program audio only.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Audio Only, then press
ENTER.
4 Press S or T to select On.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

2 Press W or X to highlight the audio out mode you
want to use, then press ENTER. You can select:
• Headphones/Audio Out Variable—Select this
option to use the remote control that came with
your TV to control the audio from headphones, a
home theater system, or a sound bar you
connected to the AUDIO OUT/ jack.
• Audio Out Fixed—Select this option to use the
remote control that came with the home theater
system, sound bar, or external speaker system
you connected to the AUDIO OUT/ jack to
control the audio.

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Notes
• The picture turns off in about five
seconds.
• Audio Only works only when the
input source is TV, and your TV is
receiving a broadcast signal.
• To exit audio only mode, press any
button. When you exit audio only
mode, the Audio Only option is
automatically reset to Off.

NS-29D310NA15 Insignia 29" LED TV

Changing channel settings

Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

Automatically scanning for channels
When you scan for channels, your TV searches for
channels with signals and stores the channel
information in the channel list. When you press CH
or CH , your TV goes to the next or previous
channel in the channel list.
If the TV signal source changes, for example you
change from an outdoor antenna to cable TV (no
box), you need to scan for channels.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

B If you select Cable Service, a message asks if
you have a cable box:

• Select No, then press ENTER if no cable box
is connected. Your TV scans for available
channels. The scan may take several minutes.
• Select Yes, then press ENTER if a cable box is
connected. A message asks how you
connected the cable box to your TV.
3 Press S or T to highlight Auto Channel Search,
then press ENTER. The CHANNELS · AUTO CHANNEL
SEARCH screen opens.

4 Press S or T to highlight Antenna, Cable Service,
or Satellite Service, then press ENTER.
A If you select Antenna, your TV scans for
available channels. The scan may take several
minutes.

• Select HDMI, Component, or AV, then
press ENTER if you connected a cable box
to your TV using one of these cables.
Read the message, then press ENTER to
close the wizard.
• Select Coaxial, then press ENTER if you
connected a cable box to your TV using a
coaxial cable. Read the message, then
press ENTER to start the channel scan
(VHF channels only).
Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

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C If you select Satellite Service, a message asks
how you connected the satellite box to your
TV:

• Select HDMI, Component, or AV, then press
ENTER if you connected a satellite box to
your TV using one of these cables. Read the
message, then press ENTER to close the
wizard.
• Select Coaxial, then press ENTER if you
connected a satellite box to your TV using a
coaxial cable. Read the message, then press
ENTER to start the channel scan (VHF
channels only).

Hiding channels
You can hide channels in the channel list. When you
press CH
or CH , your TV skips the hidden
channels. You can still tune to a hidden channel by
pressing the number buttons for the channel.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Add/Skip Channels,
then press ENTER. The CHANNELS · ADD/SKIP
CHANNELS screen opens.

Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

4 Press S T W or X to highlight the channel you
want to hide, then press ENTER. The check mark
disappears.
Notes
• If you highlight a channel in the list for
two to four seconds, your TV displays
the channel in the background.
• A channel with a check mark is not
hidden. A channel with no check mark
is hidden.
• If the list has more than one page,
press S or T to scroll through the
pages.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Setting up a favorite channel list

Adding or changing a channel label

You can create a favorite channel list so you can
quickly browse through your favorite channels by
pressing FAVORITE, then selecting a channel from
the favorite channel list.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

If a channel is not already labeled, you can label the
channel to make it easier to identify. You can also
relabel a channel that is already labeled.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Favorites, then press
ENTER. The CHANNELS · FAVORITES screen opens.

3 Press S or T to highlight Channel Labels, then
press ENTER. The CHANNELS · CHANNEL LABELS
screen opens.

4 Press S T W or X to highlight the channel you
want to add to the favorites list, then press ENTER.
A check mark appears next to the channel.

4 Press S or T to select the channel you want to
label, then press X to move to the channel label
field.

Notes
• If you highlight a channel in the list for
two to four seconds, your TV displays
the channel in the background.
• To remove a channel from the
favorites list, highlight the channel,
then press ENTER. The check mark
disappears and the channel is
removed from the list.
• If the list has more than one page,
press S or T to scroll through the
pages.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Viewing a favorite channel
1 Press FAVORITE. The favorite channel list opens.
2 Press S or T to highlight a channel, then press
ENTER.

5 Press S or T to select a character, then press W or
X to move to the previous or next character
position. Repeat this step to enter additional
characters. You can enter as many as 11 characters.
6 When you have completed the label, press ENTER.
7 Press EXIT to close the menu.

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Checking the digital signal strength
You can check the digital signal strength to determine
if you need to adjust your antenna or digital cable
input. The higher the signal strength, the less likely
you are to experience picture degradation.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press T
or ENTER. The CHANNELS menu opens.

Setting parental controls
Parental controls let you prevent your children from
watching inappropriate material on TV. When set,
parental controls read the rating of the program (with
some exceptions, such as news and sports) and deny
access to programs that exceed the ratings level you
select. To watch programs that exceed the selected
rating, you must enter a password.

Setting or changing the password
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Channel Strength, then
press ENTER. The Channel Strength screen opens
showing the signal strength meter.

3 Press S or T to highlight Parental Controls, then
press ENTER. The Enter password screen opens.
4 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press the number buttons to enter the four-digit
password. The default password is 0000. You
should change the password to a number you can
remember. The SETTINGS · PARENTAL CONTROLS
menu opens.

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5 Press S or T to highlight Change Password, then
press ENTER. The SETTINGS · PARENTAL
CONTROLS · CHANGE PASSWORD screen opens.

Locking control buttons
When the button lock is turned On, the buttons on
the side of your TV are locked, and you can only
operate your TV using the remote control.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

6 Press the number buttons to enter a password,
then enter the password again. A message tells
you that the password has been changed.
Note
If you forget your password, enter 9999.

3 Press S or T to highlight Parental Controls, then
press ENTER. The Enter password screen opens.

7 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

5 Press S or T to highlight Button Lock, then press
ENTER.
6 Press S or T to select On (locks the buttons) or Off
(unlocks the buttons).
7 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Blocking unrated TV

Setting parental control levels

Some TV programs, such as news and sports shows
are not rated. When Block Unrated TV is turned on,
TV programs that do not have ratings are blocked.
When you try to watch a blocked program, you are
prompted to enter the parental controls password.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

You can set parental controls for the U.S. and Canada.
U.S. rating levels
U.S. TV ratings
NONE
Not rated
TV-Y
All children
TV-Y7
Suitable for children 7 and older
TV-G
General audiences
TV-PG
Parental guidance suggested
TV-14
Parental guidance strongly suggested
TV-MA
Mature audiences only
Some of the age-based TV Parental Guidelines ratings
also have content-based ratings.

3 Press S or T to highlight Parental Controls, then
press ENTER. The Enter password screen opens.

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

U.S. TV content ratings
All
All ratings are blocked
FV
Fantasy violence
L
Strong language
S
Sexual situations
V
Violence
D
Suggestive dialog

U.S. movie (MPAA) ratings
None
Movie not rated
G
General audiences
PG
Parental guidance suggested
PG-13
Suitable for children 13 and older
R
Parental guidance suggested for
children under 17
NC-17
Not suitable for children under 17
X
Adults only
Canadian rating levels

5 Press S or T to highlight Block Unrated TV, then
press ENTER.
6 Press S or T to select On (to block unrated TV) or
Off (to unblock unrated TV).
7 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Canadian English ratings
E
Exempt programming
C
Suitable for all children
C8+
Suitable for children 8 and older
G
General audiences
PG
Parental guidance suggested
14+
Suitable for children 14 and older
18+
Adult only

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NS-29D310NA15 Insignia 29" LED TV

5 Press S or T to highlight USA Parental Locks,
then press ENTER. (To set Canadian ratings, select
Canadian Parental Locks.)
USA Parental Locks

Canadian French ratings
E
Exempt programming
G
General audiences
8ans+
Suitable for children 8 and older
13ans+
Suitable for children 13 and older
16ans+
Suitable for children 16 and older
18ans+
Adult only
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

Canadian Parental Locks

3 Press S or T to highlight Parental Controls, then
press ENTER. The Enter password screen opens.

6 Press W or X to highlight:
• Movie Ratings or TV Ratings for USA ratings.
• Canadian English or Canadian French for
Canadian ratings.
7 Press S or T to select the rating. If a rating has
sub-ratings, press W or X to highlight a sub-rating.
Note
When you block a rating, that rating and
all higher ratings are blocked.
4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

8 Press ENTER to confirm. A lock symbol appears
when a rating is blocked.
9 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Downloading rating information
If the program you are viewing has downloadable
rating information, you can download the
information to use when setting parental controls.
Note
If the program you are viewing does not
have RRT5 rating information, RRT5 is
grayed on the SETTINGS · PARENTAL
CONTROLS menu and cannot be selected.

5 Press S or T to highlight RRT5, then press ENTER.
The SETTINGS · PARENTAL CONTROLS · RRT5 screen
opens. The screen that opens may vary depending
on the broadcaster.
6 Press S T W or X to select the program and
content types you want to block, then press
ENTER. The SETTINGS · PARENTAL CONTROLS menu
opens.
7 To reset the RRT5 information to the factory
default, press S or T to highlight Reset RRT5.

1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Parental Controls, then
press ENTER. The Enter password screen opens.

8 Press ENTER. A box opens.
9 Press S or T to highlight Yes or No, then press
ENTER.
10 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

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Using closed captioning
Closed captioning displays a text version of the TV
program audio or displays information provided by
the broadcaster.

Turning closed captioning on or off
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

4 Press S or T to highlight Caption Control, then
press ENTER. A menu opens.
5 Press S or T to select CC Off (turns off closed
captioning), CC On (turns on closed captioning),
or CC on when mute (turns on closed captioning
when the sound is muted).
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
You can also press CCD to turn closed
captioning on or off.

Selecting the analog closed captioning mode
Analog channels usually have one or more closed
captioning modes. The CC1 mode usually displays a
text version of the TV program audio in a small
banner. The other CC modes display information
provided by the broadcaster. The Text modes display
information in a box that covers half of the screen.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

4 Press S or T to highlight Analog Caption, then
press ENTER. A menu opens.
5 Press S or T to select an analog caption setting.
You can select:
• CC1 through CC4—Closed captioning appears
in a small banner across the bottom of the
screen. CC1 is usually the “printed” version of the
audio. CC2 through CC4 display content
provided by the broadcaster.
• Text1 through Text4—Closed captioning covers
half or all of the screen. Text1 through Text4
display content provided by the broadcaster.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Insignia 29" LED TV

Selecting the digital closed captioning mode
Digital channels usually have one or more closed
captioning modes. The CC1 mode usually displays a
text version of the TV program audio in a small
banner. The other CC modes display information
provided by the broadcaster. CS1 mode displays a text
version of the audio in the same language as the
audio.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

Customizing digital closed captioning settings
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.
3 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.
3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

5 Press S or T to highlight Digital CC Settings,
then press ENTER. The SETTINGS · CLOSED
CAPTION · DIGITAL CC SETTINGS menu opens with
Style highlighted.
4 Press S or T to highlight Digital Caption, then
press ENTER. A menu opens.
5 Press S or T to select a digital caption setting. You
can select:
• CS1 through CS6—CS1 is usually the “printed”
version of the audio. CS2 through CS6 display
content provided by the broadcaster. You can
change the way digital closed captioning is
displayed on the screen. For more information,
see “Customizing digital closed captioning
settings” on page 66.
• CC1 through CC4—Closed captioning appears
in a small banner across the bottom of the
screen. CC1 is usually the “printed” version of the
audio. CC2 through CC4 display content
provided by the broadcaster.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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6 Press ENTER, then press S or T to select Custom.

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NS-29D310NA15 Insignia 29" LED TV

7 Press S or T to highlight an option, then press
ENTER. You can select:
• Size—Selects the font size.
• Font—Selects the font style.
• Text Color—Selects the color for the words.
• Text Opacity—Selects the opacity level for the
words.
• Background Color—Selects the color for the
background.
• Background Opacity—Selects the opacity level
for the background.
• Edge Effect—Selects the style of the letter edge.
• Edge Color—Selects the color of the letter edge.
8 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Adjusting time settings
When you set up your TV for the first time, the clock
was set up. If you move your TV to a different time
zone, you need to reset the clock to the correct time.

Setting the clock
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Time, then press ENTER.
The SETTINGS · TIME menu opens.

4 Press S or T to highlight Date/Time, then press
ENTER. The SETTINGS · TIME · DATE/TIME menu
opens.

5 Press S or T to highlight Mode, then press
ENTER. A menu opens.
6 Press S or T to highlight Manual (to set the
options manually) or Auto (the options are
automatically set by the TV signal source), then
press ENTER.
7 Press S or T to highlight Time Zone, then press
ENTER. A menu opens.
8 Press S or T to select your time zone, then press
ENTER. You can select Eastern, Central,
Mountain, Pacific, Alaska, Hawaii, Atlantic, or
Newfoundland.
9 If your viewing area observes Daylight Saving
Time, press S or T to highlight Daylight Saving,
then press ENTER.
10 Press S or T to select On or Off, then press ENTER
to close the menu.
11 If you selected Manual for Mode:
• Press S or T to highlight Year, Month, or Day,
then press X to access the setting. Press S or T
to adjust the setting, then press ENTER.
• Press S or T to highlight Time, then press X to
access the setting. Press W or X to highlight the
hour, minute, or AM/PM field, then press S or T
to adjust the setting. When you are finished,
press ENTER.
12 Press MENU to return to the previous menu, or
press EXIT to close the menu.

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Setting the sleep timer
You can specify the amount of time before your TV
automatically turns off.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

Adjusting menu settings
Selecting the menu language
Your TV can display the on-screen menu in English,
French, or Spanish. When you set up your TV for the
first time, you selected the language. You can change
the menu language to a different language.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Time, then press ENTER.
The SETTINGS · TIME menu opens.

3 Press S or T to highlight Menu Language, then
press ENTER. A menu opens.
4 Press S or T to highlight a language, then press
ENTER. You can select English, Français, or
Español.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press S or T to highlight Sleep Timer, then press
ENTER. A menu opens.
5 Press S or T to select the amount of time before
your TV turns off automatically. You can select Off,
5, 10, 15, 30, 60, 90, 120, 180, or 240 minutes.
To turn off the sleep timer, select Off.
6 Press MENU to return to the previous menu, or
press EXIT to close the menu.
Note
You can also press SLEEP to set the sleep
timer.

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Labeling an input source

Turning Input Sensor on or off

You can add a label to an input source to make it
easier to identify.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

When the Input Sensor feature is turned on, your TV
automatically detects which video jacks have devices
connected to them and turned on. Your TV uses this
information to determine what options you can select
on the INPUT SOURCE list when you press INPUT.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Input Labels, then press
ENTER. The SETTINGS · INPUT LABELS screen opens
with the input source field highlighted.
3 Press S or T to highlight Auto Input Sensing,
then press ENTER. A menu opens.
4 Press S or T to select On (turns on the input
sensor) or Off (turns off the input sensor).
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Maintaining
4 Press S or T to select the input source you want to
label, then press X to move to the label field.

• Do not use your TV in areas that are too hot or too
cold, because the cabinet may warp or the screen
may malfunction. Your TV works best in
temperatures that are comfortable to you.
• Storage temperatures are 32° to 122°F (0° to 50°C).
• Working temperatures are 41° to 104°F (5° to 40°C).
• Do not place your TV in direct sunlight or near a
heat source.

Cleaning the TV cabinet
Clean the cabinet with a soft, lint-free cloth. If the
cabinet is especially dirty, moisten a soft, lint-free
cloth in a weak detergent solution, squeeze the
excess moisture from the cloth, then wipe the cabinet
with the cloth. Use a clean cloth to dry the cabinet.

Cleaning the TV screen
5 Press S or T to select a label from a list of preset
labels.
OR
Press ENTER, then press S or T to select
characters and W or X to move character to
character.
6 When you have completed the label, press ENTER
to save your label. The next time you press INPUT,
your label will appear in the INPUT SOURCE list.
7 Press MENU to return to the previous menu, or
press EXIT to close the menu.

Clean the screen with a soft, lint-free cloth.

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Troubleshooting

Viewing system information
You may need to view system information during
troubleshooting.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.

Restoring settings to the defaults
When you restore default settings, all the settings you
have customized (including parental controls) are
reset.
1 Press MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight System Info, then press
ENTER. SETTINGS · SYSTEM INFO menu opens.

3 Press S or T to highlight Reset to Default, then
press ENTER. The SETTINGS · RESET TO DEFAULT
menu opens.

4 Press S or T to highlight System Info, then press
ENTER. Information about the TV software version
is displayed.
5 Press MENU to return to the previous menu, or
press EXIT to close the menu.

4 Press S or T to highlight Reset to Default, then
press ENTER. A message asks if you want to reset
all TV settings to the default settings.
5 Press S or T to select Yes (to reset) or No (to not
reset), then press ENTER.
If you select Yes, your TV turns off, then turns on
again. The TV SETUP wizard opens.
6 Go through the TV SETUP wizard. For more
information, see “Turning on your TV for the first
time” on page 38.

70

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

7 Press S or T to highlight Update Firmware.

Updating the TV firmware
If your TV is behaving oddly and you have tried all the
solutions in the troubleshooting pages, you may need
to update the TV firmware.
Cautions
• Make sure that you have tried all other
solutions before you upgrade the
firmware.
• While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
• Computer with an available USB port
• High-speed Internet connection
• USB flash drive
1 Go to www.insigniaproducts.com, then click
Support & Service. Enter your model number in
the box under Manual, Firmware, Drivers &
Product Information, then click X.
2 Follow the instructions in the Firmware Installation
Guide on the Insignia website to download the
firmware update and copy it to a USB flash drive.
3 Plug the USB flash drive into the USB port on the
side of your TV.
4 Press MENU. The on-screen menu opens.
5 Press W or X to highlight SETTINGS, then press T
or ENTER. The SETTINGS menu opens.

8 Press ENTER. A message asks if you want to
update the TV firmware.
9 Highlight Yes, then press ENTER.
If you have plugged in a USB flash drive with the
firmware update, the firmware update starts
automatically. Otherwise, a screen opens with
instructions about how to download the update.
Follow the instructions, then press ENTER.
While your TV installs the firmware update, your
TV displays a status screen. Do not turn off your
TV until the update is complete.
10 When the update is complete, unplug the USB
flash drive, then press ENTER. Your TV turns off
then on to complete the update.
11 If the channel list has been deleted, you need to
scan for channels. For more information, see
“Automatically scanning for channels” on page 57.
Note
• If you see a message that says the
firmware file is incorrect, make sure
that you have downloaded the correct
file for your model.
• If you see a message that says the
update failed or the TV screen is blank
and the power LED is blinking red
then blue, turn off your TV, turn it back
on, then run the upgrade again.

6 Press S or T to highlight System Info, then press
ENTER. The SETTINGS · SYSTEM INFO menu opens.

www.insigniaproducts.com

71

Insignia 29" LED TV

Video and audio
Problem

Problem
Solution

Picture does not
fill the screen.
There are black
bars around the
picture.

• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in
“Adjusting the TV picture” on
page 52.

No picture (screen
is not lit) and no
sound.

• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See “Playing
TV audio only” on page 56.
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjusting the
TV picture” on page 52.
• Make sure that the power cord
is plugged into a working
outlet.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page 40.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See “Selecting
the analog closed captioning
mode” on page 65 or “Selecting
the digital closed captioning
mode” on page 66.

72

Solution

Dark, poor, or no
picture (screen is
lit), but sound is
good.

• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• Adjust the brightness. See
“Adjusting the TV picture” on
page 52.
• Change to a different picture
mode. See “Adjusting the TV
picture” on page 52.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.

No color, dark
picture, or color is
not correct.

• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjusting the TV picture” on
page 52.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

Problem

Solution

Problem

Only snow (noise)
appears on the
screen.

• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.

Picture quality is
good on some
channels and poor
on others. Sound
is good.

• The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
• If you connect to cable without
a set-top box and experience
poor picture quality, you may
need to install a set-top box to
improve signal reception and
picture quality. Contact your
cable TV provider about
upgrading to a set-top box.

Solution

Dotted lines or
stripes appear on
the screen.

• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.

Double images.

• Use a highly directional outdoor
antenna, cable TV, or satellite
TV.

The picture has a
few bright or dark
spots.

• A few bright or dark spots on an
LCD screen is normal. It does
not affect the operation of
your TV.

www.insigniaproducts.com

73

Insignia 29" LED TV

Problem
Good picture, but
no sound.

Solution

Problem

• Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• Change to a different audio
mode.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure it is
turn on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected it with a digital
coaxial cable, set the Digital
Audio/SPDIF option on the
AUDIO menu to PCM. See the
Digital Audio/SPDIF option in
“Adjusting sound settings” on
page 55. Make sure that the
audio cables are connected
correctly and securely to your
TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 14 or “Connecting an
antenna or cable TV (no box)”
on page 19.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• The audio cables you are using
may be bad. Try a new set.

Poor picture.

• Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.

Good sound, but
poor color.

• Adjust the contrast, color, and
brightness settings. See
“Adjusting the TV picture” on
page 52.

74

Solution

Audio noise.

• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.

No output from
one of the
speakers.

• Adjust the audio balance. See
“Adjusting sound settings” on
page 55.
• Make sure that the audio cables
are connected correctly and
securely to your TV.

After images
appear.

• Do not display a still image,
such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent
after-image to be burned into
the screen. This type of damage
is not covered by your warranty.

Remote control
Problem
Remote
control does
not work.

www.insigniaproducts.com

Solution
• Make sure that the power cord is
plugged into a working outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Point the remote control directly
at the remote control sensor on
your TV. For the location of the
remote control sensor, see “Front”
on page 9.
• The supplied batteries are
wrapped tightly in clear plastic.
Make sure that you have removed
this plastic from the batteries.
• Make sure that the batteries are
installed correctly. See “Installing
remote control batteries” on
page 37.
• Replace dead batteries with new
batteries. See “Installing remote
control batteries” on page 37.

NS-29D310NA15 Insignia 29" LED TV

Problem

Solution

Trouble
programming
your existing
universal
remote
control.

Problem

• See instructions and a table of
common codes in “Programming
universal remote controls” on
page 81.
• Codes are subject to change. For
up-to-date codes, go to

When I press
INPUT, I cannot
select my
device (it is
grayed out).

• Turn on the device. Your TV
automatically detects and
displays which video jacks have
devices connected to them
when the devices are turned on.
• Turn off Auto Input Sensing. See
“Turning Input Sensor on or off”
on page 69.

One or more
channels do not
display.

• Make sure that the channels are
not blocked. See “Setting
parental control levels” on
page 62.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See “Hiding channels” on
page 58.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.

Password is lost.

• Enter 9999 to access parental
controls, then set a new
password. See “Setting or
changing the password” on
page 60.

Some settings
cannot be
accessed.

• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
video input source. See
“Selecting the video input
source” on page 40.

TV cabinet
creaks.

• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.

www.insigniaproducts.com/remotecodes

• Replace dead batteries with new
batteries. See the User Guide that
accompanied your universal
remote control.
• Refer to the User Guide that
accompanied your universal
remote control and contact the
manufacturer if problems persist.

General
Problem
No power.

“No signal”
error message is
displayed.

After Auto
Channel Search,
there are no
channels.

Solution
• Make sure that the power cord
is plugged into a working
outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
• Press INPUT and make sure that
you have selected the correct
input for the device or service
you are trying to use.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.

Solution

• Reception can vary by channel
depending on the broadcast
power level of a given station.
Contact your cable or satellite
TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between
the antenna/cable or
cable/satellite box and your TV.
www.insigniaproducts.com

75

Insignia 29" LED TV

Problem

Solution

Problem

Control buttons
do not work.

• Make sure that the Button Lock
option is set to Off. See
“Locking control buttons” on
page 61.
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.

TV keeps
turning off.

• Make sure that the sleep timer
is not turned on. See “Setting
the sleep timer” on page 68.

A retail banner
is displayed.

• You selected “Retail Mode”
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment
screen. See “Restoring settings
to the defaults” on page 70.

I cannot hear
sound.

• Make sure that the you have
selected HDMI2 (Roku) as the
video input source. See
“Selecting the video input
source” on page 40.
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that the audio cables are
connected securely. See
“Connecting external speakers
or a sound bar” on page 33.
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that the volume is turned
up and not muted.
• If you are using external
speakers, a sound bar, or a
home theater system, make
sure that you have selected the
correct output mode.
• Try adjusting the audio settings
on your TV. See “Adjusting
sound settings” on page 55.

I cannot
connect to my
wireless
network.

• Make sure that there are no
obstructions, like cement walls,
between your Roku Streaming
Stick and your wireless router.
• Make sure that you have
selected the correct wireless
router name on the “Wireless”
screen.
• If your network requires a
password, make sure that you
have entered the correct
password. Passwords are case
sensitive.
• If you have turned off SSID
broadcasting on your wireless
router, select “My network is not
shown” on the “Wireless”
screen.
• If you are not getting three or
more signal-strength bars
above your wireless network,
adjust the location of your
wireless router.

I cannot stream
Netflix movies
through my
Roku Streaming
Stick.

• Make sure that you have a
Netflix unlimited streaming
membership. Membership is
required to instantly watch
movies and TV episodes
streaming from Netflix.

I cannot watch
all channels
through my
Roku Streaming
Stick.

• Not all channels are available in
Canada.

Roku Streaming Stick
Problem
I cannot see a
picture on
my TV.

76

Solution
• Make sure that your TV is
turned on.
• Make sure that the Roku
Streaming Stick is securely
connected to the purple
HDMI 2(MHL) jack. See
“Connecting a Roku Streaming
Stick” on page 23.
• Make sure that the you have
selected HDMI2 (Roku) as the
video input source. See
“Selecting the video input
source” on page 40.
• Try adjusting the picture
settings on your TV. See
“Adjusting the TV picture” on
page 52.

Solution

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

MHL-enabled device
Problem

Problem

Solution

The mobile
device does not
charge when
connected
to the
HDMI2 (MHL)
jack.

• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.

My TV is not
displaying the
video or playing
the audio from
the connected
mobile device.

• Make sure that the cable is
securely connected to the
purple HDMI2 (MHL) jack.
• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page 40.
• Try adjusting the picture
settings on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.

My TV is playing
the audio from
a connected
device but is
not displaying
the video.

• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Try adjusting the picture
settings on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.

My TV is
displaying the
video from the
connected
device but is
not playing the
audio.

www.insigniaproducts.com

Solution
• Make sure that the volume on
your mobile device is turned up
and not muted.
• Make sure that the volume on
your TV is turned up and not
muted.
• Make sure that the cables are
securely connected.
• Make sure that you are using an
MHL cable. An MHL cable may
be difficult to identify. It may
look like a micro USB-to-HDMI
cable because the cable
connectors are the same, but
the cable itself is thinner. The
cable also may not be labeled
MHL.
• Try adjusting the audio settings
on your TV.
• Some Apps may not work on
your TV, depending on how the
App developer programmed
the App.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital coaxial
cable, set the Digital
Audio/SPDIF option on the
AUDIO menu to PCM. See the
Digital Audio/SPDIF option in
“Adjusting sound settings” on
page 55.

77

Insignia 29" LED TV

INlink (CEC-compatible) device
Problem

Problem

Solution

My TV is not
displaying the
video from the
connected CEC
device.

• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page 40.
• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• Try adjusting the TV picture. See
“Adjusting the TV picture” on
page 52.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

My TV is not
playing the
audio from the
connected CEC
device.

• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
“Adjusting sound settings” on
page 55.
• Make sure that the TV speakers
are turned on and not muted.
See “Adjusting sound settings”
on page 55.
• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

78

Solution

My TV’s remote
control does
not control the
device.

• Make sure that there are no
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the Audio
menu is set to On. See
“Adjusting sound settings” on
page 55.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
“Turning Audio Receiver on or
off” on page 47.
• The device may not support this
feature. See the documentation
that came with the device for
more information.

The device does
not show up in
the INlink
Device list.

• Make sure that the device is
turned on.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

Problem
My device does
not turn off
when I turn off
my TV.

My TV does not
turn on when I
turn on my
device.

The Audio
Receiver
setting on the
INlink menu
keeps turning
back on after it
is turned off.

Solution

Problem

• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• Make sure that Device Auto
Power Off is set to On on the
INlink menu. See “Turning
Device Auto Power Off on or
off” on page 46.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
• Make sure that the INlink
feature is turned on. See
“Turning INlink on or off” on
page 45.
• Make sure that TV Auto Power
On is set to On on the INlink
menu. See “Turning TV Auto
Power On on or off” on page 46.
• The device may not support this
feature. See the documentation
that came with the device for
more information.

Solution

Two volume
bars appear
when adjusting
the volume.

• When you adjust the volume on
the audio receiver or with the
TV remote control, a double
volume bar appears, one for the
TV volume and one for the
audio receiver volume.

I cannot select
the Root Menu
option on the
INlink menu.
OR
The device’s
root menu does
not open when
I select Root
Menu on the
INlink menu.

• The device may not support this
feature. See the documentation
that came with the device for
more information.

Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.

• When Audio Receiver is set to
Off and INlink Control is set to
On and you make an
adjustment to the audio
receiver (for example, turn the
volume knob or press a button),
Audio Receiver is
automatically set to On. To
prevent this from happening,
turn off the INlink feature. See
“Turning INlink on or off” on
page 45.

www.insigniaproducts.com

79

Insignia 29" LED TV

Specifications

Outputs

Specifications are subject to change without notice.
Dimensions and weight
Without stand
With stand

26.4 × 15.8 × 3.0 in. (67.0 × 40.1 × 7.6 cm)
9.7 lbs. (4.4 kg)
26.4 × 18.0 × 7.6 in. (67.0 × 45.5 × 19. 2cm )
10.1 lbs. (4.8 kg)

Screen
Screen size measured
diagonally
Display type
Screen refresh rate
Display resolution
Panel resolution
Aspect ratio
Contrast ratio
(typical)–panel
Dynamic contrast ratio–
list value
TV Brightness (minimum)
cd/m2
Comb filter
Response time
Horizontal viewing angle
Vertical viewing angle

28.5 in.

Power consumption
Power input

Component video
Composite video
Shared audio (component
and composite)
PC/VGA
3.5mm PC audio input
DVI (shared with HDMI)
USB
Antenna/Cable

80

DTS Sound
Number: 2
Watts per channel: 5W

On: 50W
Standby: <1W
AC 120 V, 60Hz

Miscellaneous
OSD languages
INlink

1,200:1
200,000:1

MHL-enabled and
Roku Ready®
Game Mode
ENERGY STAR qualified
Internet connectable

160 nits
3d y/c digital
9.5 ms
178°
178°

TV base screws
V-Chip (version 2.0)
Sleep timer
Channel labeling
VESA mount (mm)
(horizontal × vertical)
VESA mount screws

720p, 480p, 480i
720p, 480p, 480i

NTSC
ATSC, 8-VSB, Clear-QAM

Inputs

HDMI

DTS Tuning Package

Power

LED
60Hz
720p
1366 (H) × 768 ( V)
16:9

Tuner
Analog
Digital

No
1 (side)
1 (coaxial) (back)
No
No

Audio

Speakers

Display resolutions
HDMI suggested resolutions
Component video suggested
resolutions

Video
Analog audio/Headphone
Digital audio
WiFi
Ethernet

2 (side)
E-EDID compliant
HDCP compliant
MHL-enabled and Roku Ready®
(HDMI2(MHL) jack)
1 (back)
1 (back)
Shared with component Y

English, French, Spanish
Yes
Yes
HDMI2(MHL) jack
Yes
Yes
No
Base to stand column:
M4 type (12 mm length) (4 pcs)
Yes
Yes
Yes
200 × 100
M6 type

Note
The length of the wall-mount screws vary
depending on the wall-mount bracket you
purchased. See the instructions that came
with the wall-mount bracket for screw
lengths.

Yes
1 (side)
1 (side)
1 (HDMI1(ARC/DVI))
1 (side)
Supports JPEG and firmware upgrade
1 (back)

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

Programming universal
remote controls

Common universal remote control codes

You can operate your Insignia TV with a new or
existing universal remote control.
1 See the table in “Common universal remote
control codes” on page 81 for common codes. If
you have problems programming your remote or
need a different remote control code:
• Contact the universal remote control or
cable/satellite company of the remote control
you are trying to program
• Visit www.insigniaproducts.com/remotecodes
for the latest remote control code information.
• Call the Insignia Customer Care Center
1-877-467-4289.
2 Follow your universal remote control’s instructions
to enter the TV code you found in Step 1.
Tips
• If your universal remote control has a
code search feature, run a code search
to identify a code that matches your
TV. See your universal remote control’s
instructions for details.
• If your universal remote control has a
“Learn” feature, you can manually
program it using the Insignia TV
remote to “teach” the commands one
at a time. See your universal remote
control’s instructions for details.

The following is a list of the most common remote
control codes. Codes for other remote controls are
available online at:
http://www.insigniaproducts.com/remotecodes
or check with your cable or satellite TV provider for
the remote control code.
Insignia TV codes for universal remote controls (for all
Insignia TVs manufactured after Jan. 1, 2007)
Universal remote control makes and models
One for All

0054

Phillips

0198, 0490

RCA

135

Sony

068, 069, 078, 096, 100, 164, 168, 229,
026

Set-top box makes and models
Cablevision

068, 069, 078, 096, 100, 164, 168, 229,
026

Charter

2002, 1204, 1423, 1517, 0171, 1963,
0463, 1463, 0842, 1326, 167, 415, 424,
450, 456, 461, 507, 523, 567, 577, 586

Comcast

10171, 11204, 11326, 11463, 11517,
11641, 11780, 11785, 11892, 11963,
12002

Cox

1326, 1463

DirectTV

10171, 11204, 11326, 11517, 11564,
11641, 11963, 12002

Dish Network

720

Time Warner

400, 450, 461, 456, 10463, 1463, 0463

TiVo

0091

Verizon

0198, 0490
Tips
• The brand name is often visible on the
front of the universal remote control,
and the model number is often visible
on the back.
• If your universal remote control isn’t
listed on the chart, refer to your
universal remote control’s instructions
and try codes for the brands Orion,
Emerson, Memorex, Sansui, Sylvania,
or Zenith. You may need to try several
codes before finding a match.

www.insigniaproducts.com

81

Insignia 29" LED TV

Legal notices

Dolby License Notice and Trademark Acknowledgement
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.

HDMI
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.

DTS Sound™
For DTS Patents, see http://patents.dts.com. Manufactured
under license from DTS Licensing Limited. DTS, the Symbol, &
DTS and the Symbol together are registered trademarks and
DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights
Reserved.

MHL™ (Mobile High-Definition Link)
MHL and the MHL logo are trademarks or
registered trademarks of MHL Licensing, LLC in
the United States and other countries.

Roku®
Roku and the Roku logo are registered trademarks of
Roku, Inc. in the United States and other countries.

Energy Star

Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.

Cables
Connections to this device must be made with shielded cables with
metallic RF/EMI connector hoods to maintain compliance with FCC
Rules and Regulations.

Your Insignia TV is ENERGY STAR® qualified in the “Energy
Savings” mode. It meets strict energy efficiency guidelines set by
the U.S. Environmental Protection Agency and Department of
Energy. ENERGY STAR is a joint program of these government
agencies, designed to promote energy efficient products and
practices. Changes to certain features, settings, and
functionalities of this TV (i.e. Picture, Sound) can increase or
change the power consumption. Depending upon such changed
settings, the power consumption may exceed the limits required
for the ENERGY STAR qualification in the “Energy Savings” mode.

Canadian Notice
CAN ICES-3 (B)/NMB-3(B)
Standard Television Receiving Apparatus — Appareil de réception
télévision ordinaire, Canada BETS-7 / NTMR-7

IC Statement
This device complies with Industry Canada licence—exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
This equipment complies with IC radiation exposure limits set forth
for an uncontrolled environment.

82

www.insigniaproducts.com

NS-29D310NA15 Insignia 29" LED TV

One-year limited warranty Insignia Televisions
Definitions:
Insignia Products ("Insignia") warrants to you, the original
purchaser of this new Insignia-branded television ("Product"), that
the Product shall be free of defects in the original manufacturer of
the material or workmanship for a period of one (1) year from the
date of your purchase of the Product ("Warranty Period"). For this
warranty to apply, your Product must be purchased in the United
States or Canada from a Best Buy or Future Shop authorized dealer
of Insignia brand products only that are packaged with this
warranty statement.

How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you
purchased the Product. Your purchase date is printed on the
receipt you received with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the
material or workmanship of the Product is determined to be
defective by an authorized Insignia repair center or store personnel,
Insignia will (at its sole option): (1) repair the Product with new or
rebuilt parts; or (2) replace the Product at no charge with new or
rebuilt comparable products or parts. Products and parts replaced
under this warranty become the property of Insignia and are not
returned to you. If service of Products or parts are required after the
Warranty Period expires, you must pay all labor and parts charges.
This warranty lasts as long as you own your Insignia Product during
the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail
store location and your television Product has a screen size of less
than 42 inches, please take your original receipt and the Product to
any Best Buy or Future Shop store. Make sure that you place the
Product in its original packaging or packaging that provides the
same amount of protection as the original packaging. If you
purchased the Product from a Best Buy or Future Shop online web
site, mail your original receipt and the Product to the address listed
on the web site. Make sure that you put the Product in its original
packaging or packaging that provides the same amount of
protection as the original packaging.
To obtain in-home warranty service for a television with a screen 42
inches or larger, in the United States call 1-888-BESTBUY, Canada
call 1-866-BESTBUY for Future Shop call 1-800-663-2275. Call agents
will diagnose and correct the issue over the phone or will have an
Insignia-approved repair technician dispatched to your home.

•

Plasma display panel damaged by static (non-moving) images
applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Outages, static or other problems with over-the-air reception
of television broadcast signals.
• Attempted repair by any person not authorized by Insignia to
service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA,
AAA, C etc.)
• Products where the factory applied serial number has been
altered or removed
• Loss or Theft of this product or any part of the product
• Failures or Damage caused by any contact including but not
limited to liquids, gels or pastes.
• Up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10)
of the display size or up to five (5) pixel failures throughout
the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Problems with delay in motion or action of video images
while playing first-person style video games.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO,
LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR
LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS
WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH
ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED,
WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES,
PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China

Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best
Buy or Future Shop branded retail stores or websites to the original
purchaser of the product in the county where the original purchase
was made.

What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as power surges
• Accident(s)
• Misuse, unintentional or intentional
• Abuse, unintentional or intentional
• Negligence
• Commercial purposes/use, including but not limited to use in
a place of business or in communal areas of a multiple
dwelling condominium or apartment complex, or otherwise
used in a place of other than a private home.
• Modification of any part of the Product, including the antenna

www.insigniaproducts.com

83

www.insigniaproducts.com (877) 467-4289
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
V1 ENGLISH
14-0589



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