Integrated Display Technology ID2820 2.4GHz FHSS Cordless Phone w/ CID and Speakerphone User Manual
Integrated Display Technology Ltd 2.4GHz FHSS Cordless Phone w/ CID and Speakerphone
User Manual
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| Document Description | User Manual |
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| Date Submitted | 2006-11-27 00:00:00 |
| Date Available | 2006-11-27 00:00:00 |
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AT&T ID-2820
Digital Cordless Telephone with Touch Keypad
USER MANUAL
(c) 2006 AT&T Knowledge Ventures. All rights reserved.
CONTENTS
Table of Contents................................................................................................................... 3
Introduction ............................................................................................................................ 5
Main features .....................................................................................................................................................5
Package contents .............................................................................................................................................5
Product Overview .................................................................................................................. 6
handset with touch keypad ............................................................................................................................6
Base unit ..............................................................................................................................................................7
LCD display symbols .......................................................................................................................................7
touch phone use and handling .....................................................................................................................7
Getting Started ....................................................................................................................... 8
Connecting base unit AC adapter and phone line ..................................................................................8
Installing handset battery pack .....................................................................................................................8
Charging handset battery pack ....................................................................................................................9
Low battery warning .........................................................................................................................................9
Attaching the belt clip ....................................................................................................................................10
Basic Functions ................................................................................................................... 10
Making and receiving calls ...........................................................................................................................10
Standby mode and sleep mode..................................................................................................................11
Phonebook ........................................................................................................................... 11
Storing numbers ..............................................................................................................................................11
Deleting numbers ............................................................................................................................................12
Editing records .................................................................................................................................................12
Calling stored numbers .................................................................................................................................13
Caller ID Display................................................................................................................... 13
Viewing and calling Caller ID records.......................................................................................................13
Formatting Caller ID numbers .....................................................................................................................14
Saving Caller ID records TO phonebook.................................................................................................14
Deleting Caller ID records ............................................................................................................................14
Deleting all Caller ID records ......................................................................................................................15
Missed calls ......................................................................................................................................................15
VOICE MAIL .......................................................................................................................... 15
PROGRAMMING VOICE MAIL ACCESS NUMBER ..........................................................................15
Message waiting .............................................................................................................................................16
Handset Settings.................................................................................................................. 16
Using handset keys to enter text................................................................................................................16
Navigate handset menus ..............................................................................................................................17
Change display settings................................................................................................................................18
Change ring and key tones ..........................................................................................................................18
assigning a name to a handset...................................................................................................................19
Handset reception...........................................................................................................................................19
Reset ..................................................................................................................................... 19
Default Settings.................................................................................................................... 19
Handset Special Features ................................................................................................... 20
Phone setup .....................................................................................................................................................20
Smart key lock .................................................................................................................................................20
Auto answer ......................................................................................................................................................20
Clock and alarm settings ..............................................................................................................................21
Paging the handset ........................................................................................................................................21
hEadset ..............................................................................................................................................................21
multi-handset operation ...................................................................................................... 22
Using multiple base units and handsets ..................................................................................................22
Registration.......................................................................................................................................................22
Using the intercom function .........................................................................................................................23
Room monitor...................................................................................................................................................23
Troubleshooting................................................................................................................... 23
Safety information ............................................................................................................... 25
CARE AND MAINTENANCE ................................................................................................ 26
Caring for your product .................................................................................................................................27
Specifications....................................................................................................................... 28
FCC Statement ..................................................................................................................... 28
Declaration of conformity ..............................................................................................................................28
Consumer information ...................................................................................................................................29
Limited warranty ..............................................................................................................................................30
Procedure for warranty repair .....................................................................................................................31
INTRODUCTION
Thank you for selecting the AT&T ID-2820 Digital Cordless Telephone with Touch keypad.
This stylish cordless phone provides the freedom to communicate from anywhere in your
home. It has been designed to provide a clear and crisp calling experience and incorporates
features that make phone company services like Caller ID, Call Waiting and Voice Mail
easier to use.
Start using your AT&T ID-2820 Cordless Phone quickly by reading the Getting Started
section in the following pages. Be sure to charge the battery for a minimum of 15 hours prior
to first use. This will insure a full battery charge and long battery life.
MAIN FEATURES
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Touch Keypad with Smart Key Lock
Multiple Base and Handset Capability
60 Phonebook Records with Search and Edit Function
20 Last Number Redial Records
40 Incoming Caller ID Records
10 Polyphonic Melodies and 4 Traditional Ring Tones
Handset Speakerphone
Intercom / Call Transfer / Conference Call Capability
Mute / Redial Functions
Message Waiting / Missed Call Notification
Clock / Alarm Functions
Multiple Language Display
Standby Time – 120 hours
Talk Time – 5 hours
PACKAGE CONTENTS
Make sure you have received the following items in the package. If any items are missing,
contact the AT&T Customer Service Center at 1-800-667-2118.
•
•
•
•
•
•
•
•
One handset
One base unit
One rechargeable handset battery pack
One base unit AC power adapter
One base unit phone line cord
One handset belt clip
One user manual
One quick start guide
NOTE Keep this manual handy as you use your new product. It contains practical step-bystep instructions, as well as technical specifications and warnings you should know.
PRODUCT OVERVIEW
HANDSET WITH TOUCH KEYPAD
1.
2.
3.
Receiver
LCD Display
: volume control, view Caller ID log, navigate menus and settings
: answer and dial calls
4.
: view and dial previous calls
5.
6. 1 - 9: enter numbers and characters
7.
: enter numbers and special characters
8.
: enter special characters
9.
: answer call waiting call, delete text, exit submenu
: go to menu, enter setting, manual Key Lock
10.
11. Microphone
12. Detachable belt clip
13. Headset jack
14.
15.
: end call, exit to standby mode
: access Phonebook
16.
: toggle between upper-case and lower-case letters when entering text
17.
: dial pre-programmed voice mail access number, mute handset
BASE UNIT
1. Page: pages handset
2. Handset charging cradle
3. Blue indicator light: charging status and voice mail message waiting indicator
LCD DISPLAY SYMBOLS
SYMBOL
DESCRIPTION
Signal within range
Key Lock activated
Handset ring silenced
Alarm set
Lower-case letters activated
Voice mail message waiting
Battery full – icon does not flash
TOUCH PHONE USE AND HANDLING
•
The touch panel handset offers a new experience in telephone communication. This
Touch keypad technology is very sensitive and may take a little time to get used to. To
avoid accidental key contact while talking, first lift the handset to touch your ear, pause a
brief moment, and then move the lower portion of the phone closer to your mouth.
•
The keypad will automatically disable when the receiver first touches your ear. This
feature reduces the risk of accidental keypad activation while the phone is held against
the side of your face.
•
To get the best use out of your Touch phone, pick it up from the back and sides and
cradle it in your hand. While talking, avoid touching the keypad area unnecessarily to
prevent accidental triggering of the keypad.
•
It is very easy to tell when the keypad is disabled, as the keypad backlight will be off.
•
To turn keypad backlight on and activate the keypad, touch any of the number keys, wait
for the backlight to come on and then dial normally.
•
During a call, the keypad will automatically disable and the backlight will turn off. When
you want to end the call, the first key-press of the
key will only wake up the keypad,
and a second press of the
•
key will be required to terminate the call.
When dialing digits, hold the handset away from the LCD area as shown below.
Touching the LCD display may trigger the automatic keypad lock sensor and prevent you
from dialing. If the keypad lock sensor is triggered, a small key will appear in the top left
corner of the display.
GETTING STARTED
CONNECTING BASE UNIT AC ADAPTER AND PHONE LINE
Plug the power adapter and phone line into the appropriate wall outlets, which should be
easily accessible and near the equipment. Connect the AC adapter and phone line to the
base unit.
HANDSET BATTERY PACK
The handset uses 1 x NiMH 650 mAh 3.6V (AAA) rechargeable battery pack. Before using
the handset, you must first remove the battery protection insert.
Pull the tab to remove the battery
protection insert:
NOTE Before using the handset and to prolong
battery life, place the handset in the base
handset cradle and charge for at least 15 hours.
To change the handset battery pack:
1. Remove the battery door cover on the telephone handset.
2. Insert the battery pack as shown.
3. Slide the cover back on so that it clicks firmly into place.
WARNING There is a risk of explosion if battery pack is replaced with the incorrect battery
pack type. Dispose of the used battery pack according to the instructions.
CHARGING HANDSET BATTERY PACK
To charge the handset:
1. Place the handset in the cradle of the base unit.
2.
The battery icon on the display and the base
indicator light will flash to indicate the handset is charging.
will
3. When the battery is fully charged, the battery icon will stop flashing and
appear.
4. After the initial charge, to enhance battery life and telephone performance, completely
charge for 15 hours and then completely discharge the battery pack before returning the
handset to the charging cradle. This will extend your battery life allowing longer talk-time
and stand-by.
LOW BATTERY WARNING
The battery icon indicates the battery status:
FULL
EMPTY
When the battery is low, ‘LOW BATTERY’ will appear on the screen.
ATTACHING THE BELT CLIP
Attach the belt clip as shown below:
To detach, spread the “arms” of the
belt clip and remove.
TIP If you cannot remove the clip
using your hand, use a thin blunt
object such as a screwdriver (not
supplied), taking care not to scratch
the handset surface.
BASIC FUNCTIONS
MAKING AND RECEIVING CALLS
To make a call:
•
•
Touch
and wait for a dial tone.
Enter destination phone number using numbers 0 - 9. If you make an error, touch
to cancel.
To pre-dial a call:
•
Enter destination phone number using numbers 0 - 9. If you make an error, touch
•
to delete numbers and re-enter.
to cancel or touch
You can touch
to insert a 2-second pause while dialing. ‘P’ will appear on the
screen to indicate where the pause will occur.
•
Touch
to dial.
To answer a call:
•
Remove the handset from the base unit and touch
NOTE When making or answering calls, bring the top of handset (receiver) to your ear before
speaking. Once the receiver has made contact with your ear, the unit’s Smart Key Lock
function will automatically lock the handset keys and you may bring the bottom of the handset
(microphone) closer to your lips and speak into the microphone. Handle the handset with
care to avoid accidentally triggering the keys. If you encounter difficulties, use the manual
Key Lock feature (see the SMART KEY LOCK section in this manual on Page XX for more
10
details).
To activate speakerphone during a call:
•
While in Talk mode, touch
. ‘SPKR’ will appear on the handset display to indicate
the speakerphone is activated.
•
Touch
again to deactivate speakerphone and return to Talk mode during a call.
‘TALK’ will appear on the handset display to indicate talk mode is activated.
To end a call:
•
Touch
OR
•
Place the handset back into the base cradle.
To redial a call:
•
OR
• Touch
• Use
•
then touch
To redial the last number dialed, touch
or
Touch
to access a list of the previous 20 dialed numbers.
to scroll through and select the desired number.
to dial.
Call waiting:
When you hear a call waiting tone:
•
Touch
to answer the incoming call and place your existing call on hold.
•
Touch
to toggle between calls.
NOTE You must subscribe to Call Waiting service through your local phone company.
To adjust volume during call:
or
to raise or lower the volume.
• Touch
To mute the microphone during call:
•
Touch
to activate and deactivate mute.
STANDBY MODE AND SLEEP MODE
When the handset has been inactive for a while, it will enter sleep mode and the LCD
backlight and key lights will switch off. Press any key to return to standby mode. The LCD
backlight and key lights will activate to indicate standby mode.
To adjust the time from standby to sleep mode, please refer to the section in this manual
titled CHANGE DISPLAY SETTINGS - BACKLIGHT SETTING Page XX.
NOTE If Key Lock is on, you will need to unlock the phone to enter standby mode.
PHONEBOOK
The Phonebook can store up to 60 phone numbers (of up to 24 digits) and names (up to 16
characters).
STORING NUMBERS
1. Touch
2. Touch
. The cursor is pointing to ‘ADD RECORD’
11
3. Touch
again to confirm.
4. Enter the name using 1 - 9 (see TO INPUT NAMES below).
to confirm and save name.
5. Touch
6. Enter the number using 1 – 9, *, #.
key can be used to enter a pause when dialing. ‘P’ will appear on the
7. The
screen to indicate where the pause will occur.
to confirm and save record.
8. Touch
NOTE A number can be saved without entering a name. When requested to enter the
key and move to number entry.
name, press
To input names:
1. Using the number keypad, press the appropriate digit key 1 - 9 as many times as
necessary to display the desired character.
2. Wait for 1 second or touch a different key to input the next character.
3. Press the number 1 key to enter a space between characters
4. Repeat steps 1 and 2 until the name is entered.
NOTE For a full list of characters and their assigned numbers see the section in this manual
titled HANDSET SETTINGS on Page XX.
DELETING NUMBERS
To delete 1 record:
1. Touch
2. Touch
3. Touch
4. Use
or
or alphabetic search to select the record you wish to delete.
or
to select 'DELETE RECORD’.
5. Touch
to confirm selection.
6. Touch
to confirm delete.
OR
1. Touch
2. Touch
or
3. Touch
or alphabetic search to select the record you wish to delete.
to confirm delete.
4. Touch
To delete all records:
1. Touch
2. Touch
3. Use
or
to select ‘DELETE ALL’.
4. Touch
to confirm.
5. Touch
again to delete all records stored in Phonebook.
EDITING RECORDS
1. Touch
2. Touch
3. Touch
4. Use
or
or alphabetic search to select the record you wish to edit.
or
to select ‘EDIT RECORD'.
12
5. Touch
to confirm.
6. Press the
key to delete any characters or numbers you wish to edit.
to confirm. If the name does not need to be
7. Use 0 - 9 keys to edit the name, touch
to edit the number.
modified, press
to delete and edit the number before
8. Use 0 - 9 keys to edit the number or press
saving.
to confirm.
9. Touch
CALLING STORED NUMBERS
1. Touch
2. Touch
or
to select the record you wish to dial.
OR
Touch the 1 - 9 key corresponding to the first letter of the record and use
or
to
select name you are seeking. For example, for names beginning with the letter ‘R’ press
the 7 key three times.
3. Touch
to dial.
CALLER ID DISPLAY
If you subscribe to Caller ID service through your local phone company, the handset will
display details in accordance with your Caller ID service. If the number of the incoming call is
stored in the Phonebook, the name as it is entered will also be displayed.
VIEWING AND CALLING CALLER ID RECORDS
The call log records the caller name, number, date and time for the previous 40 calls.
To view the call log:
or
to enter the call log during standby mode. The number of new and total
1. Touch
calls will be displayed.
2. Use
or
to review individual call details.
To dial the reviewed number:
1. To dial the number selected, touch
or
to toggle between
2. The display will show ‘DIAL’ and ‘DIAL 1+’ options. Touch
dialing a local call (DIAL) or a long distance call (DIAL 1+). Once you have selected the
dialing option, press the
display.
•
•
key again. The number will be dialed as shown on the
DIAL: dials the number for a local call
DIAL 1+: dials the number for a long distance call
OR
1. To edit the number before dialing, touch
2. Use
or
to select ‘EDIT TO DIAL’ and press
to delete. Touch
3. Edit the number using 0 - 9 and
cursor left or right to edit the phone number to dial.
13
again.
or
keys to move the
4. Touch
to dial.
NOTE The ‘NEW’ icon indicates that the call details have not previously been reviewed. The
‘REPT’ icon indicates that you have received repeat calls from the same number.
FORMATTING CALLER ID NUMBERS
The number stored in Caller ID can be reformatted prior to dialing. To edit the number:
or
to select the number you wish to dial from Caller ID memory.
1. Touch
2. Touch
. The number you selected can now be reformatted by touching
again to choose the format you prefer.
For example: The caller ID number 206-123-4567 can be reformatted by pressing the
key as shown below. (NOTE: For details on how to edit Phonebook entries please
see the section in this manual titled PHONEBOOK on Page XX.)
, Caller ID shows 206-123-4567.
Press
Press
again, Caller ID shows 061234567.
Press
again, Caller ID shows 61234567.
again, Caller ID shows 123-4567.
Press
Press
again, Caller ID shows 206-123-4567 again.
3. To dial the formatted number, Touch
DIAL 1+
4. Touch
and using the
or
keys select DIAL or
to dial the number.
SAVING CALLER ID RECORDS TO PHONEBOOK
or
1. Touch
displayed.
2. Use
or
to review the call log. The number of new and total calls will be
to select the number you wish to save.
3. Touch
. The cursor is pointing to ‘ADD RECORD’
4. Touch
to confirm.
5. Touch
to confirm name or press
to edit the name before saving.
to confirm number or press
to edit the number before saving. For
6. Touch
long distance calls, you must add a 1 at the start of the number for correct dialing.
7. Touch
. The record is now saved.
NOTE: For details on how to edit Phonebook entries please see the section in this manual
titled PHONEBOOK on Page XX.
DELETING CALLER ID RECORDS
1. Touch
2. Use
or
or
to review the call log.
to select the Caller ID record you wish to delete.
3. Touch
. Touch
or
until ‘DELETE RECORD’ appears.
4. Touch
to confirm.
5. Touch
to confirm and delete the Caller ID record.
OR
14
1.
2.
Touch
or
displayed.
Use
or
3.
Touch
to delete.
4.
Touch
to confirm.
to review the call log. The number of new and total calls will be
to select the Caller ID record you wish to delete.
DELETING ALL CALLER ID RECORDS
or
to enter the call log. Touch
or
1.
Touch
2.
Touch
. Touch
3.
Touch
to confirm.
4.
Touch
to confirm and delete all Caller ID records.
or
again to select any record.
until 'DELETE ALL’ appears.
MISSED CALLS
If you miss a call, the number of missed call(s) will be displayed. To view your missed calls,
use
or
to enter and browse the call log (see the section in this manual titled
VIEWING AND CALLING CALLER ID RECORDS Page XX for more details).
When you view the Caller ID of your missed calls, the following notifications will appear:
• ‘NEW’ indicates that the call details have not previously been reviewed.
• ‘REPT’ indicates that you have received repeat calls from this same number.
VOICE MAIL
PROGRAMMING VOICE MAIL ACCESS NUMBER
You can store your voice mail access number for easy one-touch dialing using the
key. Your voice mail access number is stored in your Phonebook under the name ‘VMAIL’
To program your voice mail number:
key. When the
key is first pressed, and there is no Vmail
1. Press the
number programmed, the unit displays ‘NO VMAIL SET’ and will automatically add a
Phonebook record with default Phonebook name VMAIL.
2. Enter your Voice Mail access number you dial to retrieve your Voice Mail messages.
3. If you would like to automatically enter your PIN code, press the
key to create a
pause then enter your PIN. ‘P’ will appear on the screen to indicate where the pause will
occur. More than one pause entry may be necessary. (For additional information on
storing numbers in the Phonebook, see the section in this manual titled PHONEBOOK –
STORING NUMBERS on Page XX.)
4. Touch
to confirm
To call your pre-programmed voice mail number:
, your voice mail number will appear.
1. Touch
2. If you have pre-programmed your voice mail access number, it will be automatically
dialed.
To edit your voice mail number:
1. Touch
2. Touch
3. Touch
4. Use
or
or
or alphabetic search to select the VMAIL record.
to confirm.
to select ‘EDIT RECORD'.
15
5. Touch
to confirm.
to confirm the name without changes.
6. Do not change the VMAIL name. Press
7. Use 0 - 9 keys to edit the number or press
saving.
to delete and edit the number before
to confirm.
8. touch
NOTE You must subscribe to Voice Mail service through your local phone company.
MESSAGE WAITING
If you subscribe to Voice Mail service through your local phone company and have a voice
mail message waiting:
•
•
will appear on the screen and the backlight will flash.
The base unit Indicator Light will flash.
NOTE
will disappear and the Indicator Light will stop flashing automatically once all new
messages have been saved or deleted.
NOTE You must subscribe to this service through your local phone company.
To manually clear the message waiting indicator:
1. Touch
2. Use
or
and select the Security Set menu > Clear Msg Wait.
to select ‘YES’.
to confirm.
3. Touch
4. ‘ACCEPTED’ indicates that base has been selected. ‘RETRY?’ indicates that selection
has failed. Touch
to retry or
to quit.
NOTE Clearing the message waiting indicator without deleting or saving the new voice mail
message(s) will only turn the indicator light off until next new call is received. You must first
delete or save all new voice mail messages for the message waiting indicator light to turn off.
HANDSET SETTINGS
USING HANDSET KEYS TO ENTER TEXT
Characters are entered by touching the 0 – 9, * and # keys. A consecutive touch of the same
key will enter a different character according to the table below:
KEY
UPPER-CASE LETTERS
space 1 , . ; :
ABC2([
DEF3)]
GHI4$<
JKL5'>
MNO6+PQRS7%
TUV8~^
WXYZ9=
0/\&|_
*#?!{}
LOWER-CASE LETTERS
space 1 , . ; :
abc2([
def3)]
ghi4$<
jkl5'>
mno6+pqrs7%
tuv8~^
wxyz9=
0/\&|_
*#?!{}
icon will
Toggle between upper-case and lower-case letters. The
display on the screen when lower-case letters are activated.
16
Delete the previous character
Enter text
Exit to the main menu
NAVIGATE HANDSET MENUS
KEY
FUNCTION
Scroll up through current menu and submenu
Scroll down through current menu and submenu
Confirm selection
Exit to previous menu
Exit and return to standby mode
How to navigate menus:
1. During Standby mode, touch
or
2. Use
setting.
3. Use
to enter a menu or submenu.
to select the setting or menu. The
symbol indicates selected menu or
to confirm or select the next menu. Use
to exit to the previous menu.
TIP
• You cannot enter the menu if you are making a call or have pre-dialed any part of a
phone number.
• When you have changed a setting, the handset will beep and exit the menu.
List of submenus:
Standby
Language
ENGLISH
FRANCAIS
ESPANOL
Ring Setting
Ring Volume
External Call
Intercom Call
Ring Tone
External Call
Intercom Call
Set Time
Clock Setting
Enter Time
Alarm
Off
On
Enter Time
Display Format
12/24hr
MM/DD or DD/MM
Phone Setup
Set Contrast
Key Tone
17
Smart Key Lock
Auto Answer
Dial Mode
Flash Time
Handset Name
Backlight Time
Security Set
Registration
Deregistration
Clear Msg Wait
Select Base
Set Default
Room Monitor
Intercom Call
CHANGE DISPLAY SETTINGS
The handset can display information in English, Spanish or French language.
To change language:
1. Go to Language menu.
2. Use
or
to select desired language.
3. Touch
to confirm.
To adjust screen contrast:
1. Go to Phone Setup menu > Set Contrast.
or
to change contrast.
2. Use
3. Touch
to confirm.
To alter backlight time:
1. Go to Phone Setup menu > Backlight Time.
2. Use
or
to change select backlight time (20, 30, 40, 50 or 60 seconds).
3. Touch
to confirm.
CHANGE RING AND KEY TONES
There is a choice of 10 polyphonic ring melodies and 4 ring tones. You can also choose
from 4 key tones.
To adjust ring volume:
1. Go to Ring Setting menu > Ring Volume.
2. Select ‘EXTERNAL CALL’ or ‘INTERCOM CALL’.
or
to select volume level. (Select ‘OFF’ to silence the ring tone).
3. Use
4. Touch
NOTE
to confirm.
will appear to indicate ring tone is silenced if ‘OFF’ is selected.
To adjust ring tone:
1. Go to Ring Setting menu > Ring Tone
2. Select ‘EXTERNAL CALL’ or ‘INTERCOM CALL’.
3. Use
or
to select ring tone.
4. Touch
to confirm.
18
To adjust key tone:
Adjusting the key tone allows you to change the sound the key makes when touched.
1. Go to Phone Setup menu > Key Tone.
2. Use
or
to select key tone. (Select ‘OFF’ to silence the key tone)
to confirm.
3. Touch
ASSIGNING A NAME TO A HANDSET
1. Touch
and select the Phone Setup menu > Handset Name.
2. Use the 0 – 9 keys to enter a name. Press the appropriate digit key as many times as
necessary to enter the first letter of the name. The cursor will move to the right and the
next letter can be entered after about 1 second or if another key is pressed. Spaces can
be added by pressing the number 1 key. (For additional information on entering text, see
the section in this manual titled USING HANDSET KEYS TO ENTER TEXT on Page XX).
3. Touch
to confirm.
HANDSET RECEPTION
The range of your handset is 300 meters (984 feet) from the base unit. Interference from
other electrical appliances such as a TV, microwave or computer should be avoided. If you
are out of range or the signal is interrupted
displayed.
will disappear and ‘OUT OF RANGE’ will be
NOTE Due to radio interference, occasional loss of synchronization between the handset
and base unit may occur. If this happens, the base unit will very quickly switch to another
channel and automatically restore synchronization.
RESET
To reset the handset to the default setting:
1. Touch
2. Use
3. Touch
or
and select the Set Default menu.
to select ‘YES’.
to confirm.
Note Resetting the handset will not delete Caller ID, Redial, Phonebook or Vmail data.
DEFAULT SETTINGS
SETTING
Language
Intercom & External Ring Volume
External Ring Tone
Intercom Ring Tone
Alarm
Alarm time
Display format
Month-Date display format
Key Click Tone
Smart Key Lock
Auto Answer
Dial Mode
Handset Name
Backlight Time
Room monitor
DEFAULT VALUE
English
Ring Tone 3
Tone 1
Off
12:00 AM
12-hour
MM / DD
Pattern 3
On
Off
Tone Dial
Clear
60s
OFF
19
Handset volume
Speaker phone volume
Level 1
Level 1
HANDSET SPECIAL FEATURES
In addition to the basic functions, your handset also has a number of special features.
PHONE SETUP
To select between pulse and tone dial modes:
1. Go to Phone Setup menu > Dial Mode.
2. Use
or
to select ‘PULSE’ or ‘TONE’.
to confirm.
3. Touch
To change flash time:
1. Go to Phone Setup menu > Flash Time.
2. Use
or
to change select flash time (100, 270, 300 or 600ms).
to confirm.
3. Touch
SMART KEY LOCK
Smart Key Lock prevents accidental key activation during a call. A sensor inside the top of
the handset where the receiver is located senses when your ear touches the receiver and
automatically locks the keypad. To ensure the Smart Key Lock function is activated, make
sure to place the handset receiver to your ear first before speaking into the handset
microphone and avoid touching the keypad with your fingers until the handset receiver rests
on your ear. Smart Key Lock will disengage as soon as you remove the handset receiver
from your ear.
To activate / deactivate Smart Key Lock function:
1. Go to Phone Setup menu > Smart Key Lock.
2. Touch
3. Use
or
to confirm.
to select ‘ON’ / ‘OFF’.
to confirm.
4. Touch
To activate / deactivate manual Key Lock:
•
In standby mode touch
then immediately touch .
will appear in the top left
corner of the display to indicate manual Key Lock is activated.
NOTE Upon receiving an incoming call, the
key will automatically unlock to enable the
answering of the call. Key Lock is temporarily deactivated when an emergency number is
dialed and
is pressed. When Key Lock is activated, for safety purposes, user can still
enter and dial out digits 1, 11, 112, 9, 91 or 911.
AUTO ANSWER
When auto answer is activated, incoming calls are answered automatically when the handset
is lifted from the base cradle.
To activate auto answer:
1. Touch
and select the Phone Setup menu > Auto Answer.
2. Touch
3. Use
to confirm.
to select ‘ON’ / ‘OFF’.
4. Touch
or
to confirm.
20
CLOCK AND ALARM SETTINGS
If you subscribe to Caller ID through your local phone company, there is no need to enter the
time as it is transmitted and updated automatically when Caller ID data is received. (After
receiving the first call, the current time will be entered and will automatically appear on the
display).
If you do not subscribe to Caller ID, you will need to set the time manually.
To set the time:
1. Touch
and select the Set Time menu > Clock Setting.
2. Touch
to confirm.
3. Use 0 - 9 to enter the time. (Use
selected).
to change AM / PM if 12 hour display format is
to confirm.
4. Touch
To set the alarm:
1. Touch
and select the Set Time menu > Alarm.
2. Touch
3. Use
to confirm.
to select ‘ON’.
or
to confirm.
4. Touch
5. Use 0 - 9 to enter alarm time. (Use
selected)
to change AM / PM if 12 hour display format is
to confirm.
6. Touch
NOTE
indicates alarm is set. To turn alarm off, simply touch the keypad. If the keypad is
not touched, alarm will ring for 2 minutes and then automatically turn off.
To change time display format:
1. Touch
2. Use
3. Touch
4. Use
5. Touch
or
and select the Set Time menu > Display Format.
to select 12 / 24 hour format.
or
to confirm.
to select day-month format.
to confirm.
PAGING THE HANDSET
•
•
•
To locate a misplaced handset, press PAGE on the base unit.
All of the handsets registered to the base will beep and the display will show PAGING.
Once the handset is located, touch any key to discontinue paging.
HEADSET
The ID-2820 may be used with any industry standard two-band 2.5mm headset , you must
buy it separately . To purchase a headset, visit us on the web at http://att.com/store/ or call
AT&T Phone Store at 1-888-708-0874.
Connect the headset to the jack located on the side of the handset. Your phone is now ready
for headset use.
21
MULTI-HANDSET OPERATION
USING MULTIPLE BASE UNITS AND HANDSETS
The ID-2820 provides multiple handset capability supporting up to 4 handsets. Each
additional handset (model AT&T ID-282H) comes with a charging cradle you can plug into
any electrical outlet. No extra phone jack is required. Many extra functions become
possible when there is more than one handset in your system. Call the AT&T Customer
Service Center find out how to purchase additional handsets (AT&T ID-282H) at 800-6672118.
To select a base unit for your handset:
1. Touch
2. Use
or
and select the Security Set menu > Select Base.
to select the base number.
to confirm.
3. Touch
4. ‘ACCEPTED’ indicates that base has been selected. ‘RETRY?’ indicates that
selection has failed. Touch
to retry or
to quit.
REGISTRATION
The handset and base unit are factory pre-registered with each other. Therefore, the unit
should be in full working order when it is received. When you purchase an additional handset
(model ID-282H), it will be necessary to register it to the base unit in order to make and
receive calls.
You can register up to 3 more handsets to make and receive calls via the same base unit.
Handsets are numbered 1 to 4.
If your handset is too far away that lost registration from the base or the handset is not yet
proceeded registration to base, “Not registered” will shown on the handset.
To register a new handset:
1. Touch
and select the Security Set menu
>Registration.
2. Use
or
to select the handset number for registration.
to confirm.
3. Touch
4. You will see the message: ‘REGISTERING…’. Press and hold the PAGE key on the
cradle of the base unit.
5. ‘REGISTRATION ACCEPTED’ indicates that handset is registered. ‘RETRY?’ indicates
that registration has failed. Touch
to retry or
to quit.
NOTE The base unit will then send a signal to the handset registering the handset to the
base unit. Once the Registration function has been completed, the handset will return to
Standby Mode.
To de-register a handset:
1. Touch
2. Use
or
and select the Security Set menu > Deregistration.
to select the handset number for deregistration.
to confirm. Wait for handset to deregister from the base unit.
3. Touch
4. ‘DEREGISTRATION ACCEPTED’ indicates that handset is deregistered.
22
USING THE INTERCOM FUNCTION
1. Touch
and select the Intercom Call menu.
2. Use
and
wish to call.
to select a handset and touch
or dial the handset number you
NOTE Intercom calls are answered identically to external calls (see the section in this
manual titled BASIC FUNCTIONS on Page XX). If an external call is received during an
to terminate the intercom call. The external ringer will then sound
intercom call, touch
and the external call can be answered by pressing
To transfer a call to another handset:
and select the INTERCOM CALL menu.
1. Touch
and
2. Use
wish to call.
to select a handset and touch
or dial the handset number you
3. Touch
or place the handset back into the base cradle once the other handset has
answered.
To establish an intercom conference call with an outside line:
1. Connect to an outside line by making or answering a call.
2. Touch
on the second handset to join the call.
3. Touch
on either handset to finish the intercom conference call. The connection will
remain between the remaining handset and the outside line.
ROOM MONITOR
The Room Monitor feature can be used to listen through another handset located in a nearby
room. When the Room Monitor feature is set, another handset user can listen to the sound
surrounding the room monitor unit by using the Intercom function. The called handset with
Room Monitor set connects the intercom automatically. The called handset will display
‘ROOM MONITOR’ in the middle of the screen and transmit the microphone signal to the
calling handset. It will not generate the audio signal received from the calling handset.
Enable / disable the Room Monitor handset:
1. Touch
2. Use
3. Touch
or
and select the Room Monitor menu
to select ‘ON’ / ‘OFF’.
to confirm.
To listen to the room monitor handset:
1. Place the enabled handset in the room you wish to monitor.
2. Touch
and select the Intercom Call menu.
3. Use
and
to select a handset number you wish to monitor and touch
the handset number.
or dial
NOTE: When the Room Monitor is active, ‘ROOM MONITOR’ will appear on the display to
indicate the feature is activated. The handset speaker will be turned off so only the
microphone will be activated.
TROUBLESHOOTING
See below for some common problems and their remedies. Whatever the problem, you
23
should first check that:
• The base unit is connected to the power supply and phone line.
• The main power is switched on at the electrical outlet.
• The handset battery is installed and has not run out of power.
DO NOT attempt to make repairs yourself. This will void your warranty.
PROBLEM
Unable to make a call “NOT REGISTERED”
appears on the handset
Unable to enter the
submenus
Caller ID is not
displayed
Caller ID is not
displayed during a Call
Waiting call
•
•
POSSIBLE CAUSES / REMEDIES
The handset is out of range of base unit - move to closer to
the base
Interference due to environment - position base unit to reduce
interference (move higher)
•
De-synchronization has occurred. The base unit will
reset synchronization automatically. Occasional loss of
synchronization between the handset and base unit is
normal if there is significant interference from the
surrounding environment.
•
Handset may not be registered to base unit (see the section
in this manual titled BASE UNIT – REGISTRATION Page XX)
Ensure unit is not in the base cradle
•
•
•
•
•
•
•
Handset does not ring
•
Keys activated while
talking
•
•
Return to standby mode by pressing
Check your network subscription to Caller ID
Wait until the phone rings twice before answering
Full name and number (including area code) need to be
stored in Phonebook for name display if the name is
unavailable through Caller ID
You must subscribe to the Call Waiting Caller ID service for
this feature to work. Contact your local phone company
confirm you have signed up for Call Waiting Caller ID service.
While receiving the Call Waiting call, a second line was also
off hook. The ID-2820 cannot receive Call Waiting ID data
when a second line is also off hook.
Ring Volume is set to ‘OFF’ (see the section in this manual
titled HANDSET SETTINGS - CHANGE RING AND KEY
TONES Page XX)
Activate the Smart Key Lock feature (see the section in this
manual titled HANDSET SPECIAL FEATURES Page XX)
Make sure that your ear is touching the top section of the
handset (receiver) while you are talking
Mute, intercom and
speakerphone features
do not work during a call
•
Check if manual Key Lock or Smart Key Lock is engaged (see
the section in this manual titled HANDSET SPECIAL
FEATURES Page XX)
Battery indicator
displays low, even if
recharged
•
Unable to register new
handset
•
Battery pack may need to be replaced. Do not mix new and
old battery packs or battery packs of different types. Replace
battery pack with the same or equivalent type recommended
by the manufacturer: NiMH 650mAh 3.6V (AAA) battery pack.
A maximum of 4 units can be registered at one time. Deregister a handset and try again
Make sure you select a base number that has not been
assigned
Make sure that you are attempting to register only an AT&T
ID-282H handset.
Only one external call and one internal intercom call can take
place at once. Make sure no other handset is making a call.
•
•
Unable to make an
intercom call
•
24
SAFETY INFORMATION
Warning! AT&T DOES NOT represent this unit to be waterproof. To reduce the risk of fire,
electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture.
Observe the following safety precautions and warnings when setting up and using this
product.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, sink, or laundry tub, in a
wet basement, or near a swimming pool.
5. If the base unit ever falls into water, do not retrieve it until you have unplugged both the
power cord and phone line from their wall outlets; then, pull the base out by the
unplugged cables.
6. Do not place this product on an unstable cart, stand, or table. This product may fall,
causing serious damage to the product.
7. Install this product in a protected location where no one can step on or trip over the line
cord. Protect cords from damage or abrasion.
8. Use only the power source marked on the power supply (adapter). If you are unsure of
the power supplied to your home consult your power company. Do not place objects on
the power cord.
9. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified serviceperson when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
10. Never use this unit near a gas leak as this can cause explosions.
11. Unplug this product from the wall jack and refer servicing to qualified service personnel
under the following conditions:
a) If liquid has been spilled into the product.
b) If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions because
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
c) If the product has been exposed to rain or water.
d) If the product has been dropped or the cabinet has been damaged.
e) If the product exhibits a distinct change in performance.
12. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
13. Do not use the telephone to report a gas leak in the vicinity of the leak.
14. Caution: To maintain compliance with the FCC’s RF exposure guidelines place the base
unit at least 20 cm from nearby persons.
15. Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
16. Plug the adaptor to the socket-outlet that near the equipment and shall be easily
accessible.
17. CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
Dispose of used batteries according to the instructions.
SAVE THESE INSTRUCTIONS
Battery Safety Precautions:
Caution! To reduce the risk of fire or injury to persons by the battery, read and follow these
instructions:
25
1. Use only the AT&T battery pack specified in the user’s manual. Do not use Alkaline
or Lithium battery pack, or mix battery pack of different sizes or from different
manufacturers in this product. Do not use a non-rechargeable battery pack.
2. Do not dispose of the battery pack in a fire; the cells may explode. Do not expose
battery pack to water. Dispose of old, defective battery packs in an environmentallyfriendly manner in accordance with the relevant legislation.
3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may
cause damage to the eyes or skin. The electrolyte may be toxic if swallowed.
4. Exercise care in handling the battery pack in order not to short the battery pack with
conducting materials such as rings, bracelets, and keys. The battery pack or
conducting material may overheat and cause burns or fire.
5. Change the battery pack provided with, or identified for use with, this product only in
accordance with the instructions and limitation specified in the user’s manual. Do not
attempt to charge the battery pack with any means on than that specified in the
user’s manual.
Rechargeable Nickel-Metal-Hydride Battery Warning:
•
•
•
•
•
This equipment contains a rechargeable Nickel-Metal-Hydride battery.
Nickel is a chemical known to state of California to cause cancer.
The rechargeable Nickel-Metal-Hydride battery contained in this equipment may
explode if disposed of in a fire.
Do not short-circuit the battery
Do not charge the rechargeable Nickel-Metal-Hydride battery used in this equipment
in any charger other than the one designed to charge this battery as specified in the
owner’s manual. Using another charger may damage the battery or cause the
battery to explode.
CARE AND MAINTENANCE
26
CARING FOR YOUR PRODUCT
•
•
•
•
•
•
•
•
Do not clean any part of your phone with benzene, thinner or other solvent chemicals as
this may cause permanent damage and will not be covered by warranty. When
necessary, clean with a damp cloth.
Keep your phone away from hot, humid conditions or strong sunlight.
The LCD display panel is made of glass, and may break if the unit is dropped. Place the
unit securely on a stable surface.
Keep the product away from heat sources, such as radiators, stoves, heaters, and other
heat-generating products.
Never immerse the unit in water, use your phone outdoors in the rain, or handle it with
wet hands.
Do not subject the base unit to extreme force, shock, or fluctuations in humidity.
Do not tamper with the internal components or disassemble the unit.
Do not mix new and old battery pack or battery packs of different types. Replace battery
pack with the same or equivalent type recommended by the manufacturer.
27
•
Every effort has been made to ensure the highest standards of reliability for your phone.
However, if something does go wrong, do not try to repair it yourself – consult your
supplier.
SPECIFICATIONS
TYPE
Handset L x W x H
Handset weight
Base L x W x H
Base Weight
Standard
Frequency range
Channel bandwidth
Modulation
Communication range
Base power supply
Handset power supply
Operating time
Operating temperature
Storage temperature
DESCRIPTION
5.55 x 1.73 x 0.94 in
4.41oz (with battery)
4.96 x 4.48 x 1.50 in
5.29 oz
Worldwide Digital Cordless Telecommunication (WDCT)
2.4GHz ISM
1.729MHz
GFSK
Up to 984ft in open area
120V / 60Hz
1 x NiMH 650mAh 3.6V (AAA) battery pack
Standby: Approximately 120 hours
Talk: Approximately 5 hours
32°F to 113°F
-4°F 140 °F
FCC STATEMENT
DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired operation.
WARNING Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user authority to operate the equipment.
NOTE This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio / TV technician for help.
CAUTION To maintain the compliance with the FCC’s RF exposure guideline, place the
base unit at least 20 cm from nearby persons.
28
CONSUMER INFORMATION
a. This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
b. An applicable certification jack Universal Service Order Codes (USOC) for the equipment
is provided (i.e., RJ11C) in the packaging with each piece of approved terminal
equipment. The mounting of the approval unit in the final assembly must be made so
that the approved unit is isolated from exposure to any hazardous voltages within the
assembly. Adequate separation and restraint of cable and cords have provided.
c. A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
d. The REN (Ring Equivalence Number) is used to determine the number of devices that
may be connected to a telephone line. Excessive RENs on a telephone line may result
in the devices not ringing in response to an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs, contact AT&T Customer
Service. [For products approved after July 23, 2001, the REN for this product is part of
the product identifier that has the format US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.]
e. If this equipment ID-2820 causes harm to the telephone network, the telephone company
shall make reasonable efforts to notify you in advance that temporary discontinuance of
service may be required. However, if advance notice is not practical, the telephone
company will notify the customer as soon as possible. In addition, you will be advised of
your right to file a complaint with the FCC if you believe it is necessary.
f.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
g. Should you experience trouble with this equipment, please contact the AT&T Customer
Service Center at 800-667-2118 for repair or warranty information. If the equipment is
causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
h. Please follow instructions for repairing if any (e.g. battery replacement section);
otherwise do not alternate or repair any parts of device except specified.
i.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
j.
NOTICE If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this Digital Cordless Telephone does not disable your
alarm equipment. If you have questions about what will disable alarm equipment,
consult AT&T Customer Service or a qualified alarm company.
k. Privacy of communications may not be ensured when using the phone."
NOTICE According to telephone company reports, AC electrical surges, typically resulting
29
from lightning strikes, are very destructive to telephone equipment connected to AC power
sources. To minimize damage from these types of surges, a surge arrestor is recommended.
NOTICE TO HEARING AID WEARERS: This telephone has been registered with the FCC as
hearing aid compatible.
LIMITED WARRANTY
Warranty Term: This limited, non-transferable warranty is provided to the original purchaser.
The product is warranted to be free from defects in materials and workmanship under normal
installation, use, and service for a period of one (1) year from the date of purchase as shown
on the purchaser’s receipt.
If the unit should prove defective within the warranty period, please call the AT&T Customer
Service Center at 1-800-667-2118 for product return information.
Statement of Remedy: AT&T’s obligation under this warranty is limited to repair or
replacement (at AT&T’s option) of the product or any part(s) which are defective provided
that the product is returned to the AT&T Customer Service Center during the warranty period.
A copy of the purchase receipt must accompany products returned. In the absence of a
purchase receipt, the warranty period shall be one (1) year from the date of manufacture.
Repair or replacement of the product is your sole and exclusive remedy.
If the product is repaired, reconditioned component parts or materials may be used. If the
product is replaced, AT&T may chose to replace it with a new or reconditioned product of the
same or similar design. The repaired or replacement product will be warranted for either (a)
90 days or (b) the remainder of the original one (1) year warranty period, whichever is longer.
Battery pack is warranted to be free from defects at the time of purchase.
This warranty does not apply to defects outside of AT&T’s control, including but not limited to
acts of God, fire, flood, damage while in transit to service facility. We do not warranty that the
product will be compatible with any telephone equipment or systems or party lines.
This warranty shall be void if the product is damaged as a result of defacement, misuse,
abuse, neglect, accidents, destruction, or alteration of the serial number, improper electrical
voltages or currents, repair, alteration or maintenance by any person or party other than
AT&T’s authorized service facility or any violation of instructions furnished by AT&T.
This warranty is also void if this product is removed from the country in which the original
purchaser purchased it, if it is used in a country, which it not registered for use, or if it is used
in a country for which it was not designed. Due to variations in telephone systems and
communications laws, this product may be illegal for use in some countries. AT&T assumes
no responsibility for damages or penalties incurred resulting from the use of this product in a
manner or location other than that for which it is intended.
THIS ONE-YEAR LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE ONE-YEAR
DURATION OF THIS WRITTEN LIMITED WARRANTY. WE DISCLAIM ANY LIABILITY
FOR DAMAGES FOR LOSS OF USE OF THE PRODUCTS, LOSS OF TIME,
INCONVENIENCE, INJURY TO CUSTOMER OR ANY OTHER PERSON, OR DAMAGE TO
CUSTOMER PROPERTY CUASED BY THE PRODUCT, LOSS OF REVENUE OR PROFIT,
OR DAMAGES FOR ANY FAILURE TO PERFORM. IN NO EVENT SHALL AT&T BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.
30
This warranty is the sole and exclusive warranty provided for the product. There are no other
express warranties. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
PROCEDURE FOR WARRANTY REPAIR
Q & A:
WHAT DOES OUR WARRANTY COVER?
• Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only - ONE YEAR.
WHAT WILL AT&T DO?
•
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
• In the U.S., call the AT&T Customer Service Center for Return Authorization at: 1800-667-2118.
• Properly pack your unit. Include any cables and accessories that were originally
provided with the product. We recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve months).
• Print your name and address, along with a description of the defect, and include this in
the package.
• Include payment for any service or repair not covered by warranty, as determined by
AT&T.
WHAT DOES OUR WARRANTY NOT COVER?
• Battery pack
• Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
• Products, which may have been modified or incorporated into other products.
• Products purchased and/or operated outside the USA, its territories, or Canada.
• Products serviced by the owner or a service facility not expressly authorizes by AT&T
Communications.
• Products purchased more than 12 months from current date.
• Units purchased in "AS IS" condition, or units purchased as "Distressed Merchandise".
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights that vary from
state to state or province to province.
SAVE THESE INSTRUCTIONS
For questions regarding the operation of this product, customer care or for problem resolution,
call the AT&T Customer Service Center at 1-800-667-2118.
31
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